Location: United States (Remote); Canada (Remote)
Workplace: Remote
ROLE SUMMARY
Join our dynamic team as a Staff Application Security Engineer, where you'll play a pivotal role in securing the Temporal development pipeline, product, and customer execution environment. In this position, you'll work closely with software engineering teams and customers to build security deeply into our platform across multiple clouds. You'll also build production ready AI assisted security workflows with the right guardrails. We're looking for individuals who are passionate about enabling engineering teams to build and ship securely, serving as trusted security partners across the organization.
WHAT YOU’LL DO
- Collaborate with product and engineering teams to integrate security principles into the design and architecture of products.
- Lead complex threat modeling and risk assessments to identify vulnerabilities and potential attack vectors across the full product surface.
- Drive strategy, influence architecture, and set direction for security across multiple teams or org-wide.
- Manage the Secure Development pipeline including code security and 3rd party library supply chain security.
- Stay current on emerging standards and guidance (e.g. OWASP Top 10 for LLMs, MCP security specifications) and translate these into actionable internal policy.
- Own responsibility disclosed vulnerabilities in both Cloud and Open Source products.
- Able to participate in on-call rotation.
WHAT YOU’LL BRING
- Bachelor’s degree in Computer Science, Cybersecurity, or a related field (or equivalent experience).
- 7+ years in application or product security or a related role.
- Proven partnership with engineering teams, bringing security expertise to the planning and development process.
- Ability to write production-quality code in at least one programming language, with a history of development beyond simple scripting.
- Knowledge of encryption, authentication, and secure communication protocols.
- Familiarity with tools like SAST, DAST, and penetration testing frameworks.
- A deep understanding of application architecture and design principles, ability to effectively identify vulnerabilities across multiple programming languages
- Excellent communication and ability to explain complex security concepts to non-technical stakeholders.
- Kubernetes security posture management and auditing, including workload hardening, RBAC design, and admission control.
- Demonstrated experience with multi-tenant security architecture, including data plane isolation, control plane hardening, and cross-tenant data leakage prevention.
NICE TO HAVE
- Distributed computing and related vulnerability experience.
- Familiarity with Go.
- Running a Security Champions program.
- Open Source automation or automation projects.
- Expertise in other areas of security.
- Security conference talks or published research.
Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity.
Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist.
Location: United States
ClinChoice is a global full-service CRO dedicated to professional development and providing an excellent work-life balance, with a quality-focused, collaborative “one-team” culture. We are looking for a dynamic person to join our in-house team as a Senior Scientist, Risk Management & Safety Surveillance
on a permanent basis.
Responsibilities
Position Summary
The scientist will be responsible for core safety deliverables including scheduled and ad hoc aggregate reports and will serve as report owner for assigned reports (medium to large volume, standard complexity). He/She will have in- depth product knowledge and will support Safety Management Team (SMT) deliverables as required. Daily activities involve planning, conducting meetings, database searching, aggregate safety analysis and case level review, writing, and project management/coordination of strategic safety documents. He/She will partner with team members, stakeholders including Medical Safety Officers (MSOs), and a vendor.
Primary Responsibilities:
• Ensure timely, quality reports/safety analyses related to core deliverables with oversight as appropriate
• Collaborate with Therapeutic Area Safety Head (TASH), MSO, Safety Surveillance Physician (SSP) and other stakeholders on strategy development
• Initiate, conduct, and oversee searches of internal and external databases
• Perform and/or lead aggregate safety analysis and case level review
• Author, contribute, and coordinate the preparation of core safety deliverables
• Ensure commitments (e.g., Pharmacovigilance Agreements (PVAs) and assessment reports) are met
• Partner with vendor to develop reports/deliverables
• Provide SMT support as needed
• Act as ad hoc member for assigned products as appropriate
• Recognize potential issues and or safety issues and escalate to the attention of the report owner, line manager, or MSO
• Ability to understand nature of adverse drug reactions and complex associations
• Maintains a high level of flexibility and ability to reprioritize ones work and others
• Attention to detail and ability to analyze data in broader context
• Ability to work across multiple functions and therapeutic areas
• Review regulatory assessor comments/requests and accommodate/address as appropriate with guidance
Training/Meetings/Department Initiatives:
• Participate in cross-functional training of relevant stakeholders
• Attend departmental meetings and trainings
• Participate in department and/or cross-functional initiatives
Secondary Responsibilities:
• Safety Management Teams (SMT) for assigned products - Lead SMT meeting. Lead and drive discussions and formulate decisions along with core members
• Risk management plans - Provide guidance on RMP creation and updates. Reviews and align approvals with oversight leads of the Risk Management plan
• Periodic Benefit Risk Evaluation Report (PBRER)/ Periodic Safety Update Report (PSUR) - Reviews and align approvals with lead oversight. Leads strategy of the PBRER process.
• Health authority queries -Work with MSO, scientist to organize data, review cases, literature, write Marketing Authorization Holder (MAH) comments
• Participating Affiliate Core Data Sheets (CCDS), US and EU prescribing information updates - Form part of the label working group and provide guidance related to the label updates.
• Signal Validation and Evaluations - Work with Scientist to review preliminary data to determine if the signal is valid and would require further evaluation. Lead and drive the signal evaluation process
• IB updates for safety sections - Evaluate clinical data for ADRs, assist with section 5 and Reference Standard Information (RSI) tables as needed
• DSURs - Reviews and aligns Safety approvals with lead oversight.
• Addendum to Clinical Overviews - Provide support with review, and characterization of risks, data review
• Literature reviews for class effects and ad hoc reports -Review articles and create MAH Comments for assessment of the articles
• Product Safety Strategy (PSS) - Review the risks documented in the PSS and oversee the updates as necessary. Align approval of the PSS updates with oversight.
• Handing Level 2 Escalations/HHE - Participate in level 2 escalations and assess whether there is a Safety impact and an HHE is needed. Lead and drive the HHE process.
• Clinical Development Team (CDT), Local Working Group (LWG) and other cross functional meeting participation - Participate and provide safety inputs as required
Minimum Qualifications
Education/Experience:
· Bachelor’s degree in Health or Biomedical Science and six to eight years of industry experience or equivalent, or Advanced degree (preferred) in Health or Biomedical Science and four to six years of industry experience or equivalent)
· Physician (MD or equivalent) generally requires 2-5 years of pharmacovigilance experience or other relevant experience (e.g., Clinical research, Medical Affairs). Demonstrated skills in clinical medicine with at least 3 years of clinical practice experience
is preferred.
· Clinical/medical writing or pharmacovigilance experience preferred
· Strong English verbal and written communication skills.
· Demonstrated knowledge of principles of drug development, assessment of drug risks and benefits, and safety assessment of drugs both on the market and in development as well as global safety regulations, is
highly preferred.
The Application Process
Once you have submitted your CV, you will receive an acknowledgement that we received it. If you have the requirements we need, you will be invited for phone interview as the first step. Unfortunately, due to the number of applications we receive, we cannot reply to everyone individually if you are not successful.
Who will you be working for?
About ClinChoice
ClinChoice is a global full-service CRO specializing in clinical development and functional solutions for pharmaceutical, biotechnology, medical device, and consumer health companies. We have over 28 years of proven high-quality delivery and results across all our services, with over 4,000 professionals in more than 20 countries across the Americas, Europe, and Asia-Pacific.
Our Company Ethos
Our mission drives our culture: to contribute to a healthier and safer world by accelerating the development and commercialization of innovative drugs and devices. Our employees are the most valuable company asset and they are the fulcrum around which all ClinChoice activities are built and close management and training is the core instrument to develop and maintain highly-qualified personnel. The continuous training keeps the resources qualified in terms of competence and expertise and gives all personnel the clear tools needed to manage both internal and client processes with the same methodology. The success of these core values is evidenced by our below industry average turnover rates.
ClinChoice is an equal opportunity employer. We have based our success on attracting, developing, and promoting talent guided by diversity and inclusivity. Our employees come from very diverse backgrounds: gender, race, beliefs, and ethnicities. We recognize this is our strength and celebrate it.
#LI-PB1 #LI-Remote
Location: Remote - Colombia
About Backblaze
Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands.
Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.
Want to know what you’ll be doing?
You will work on our data infrastructure platform which supports the B2 Object Storage and Computer Backup products, responsible for the data infrastructure that everything runs on. You will help improve automation, observability and stability for durability, increase throughput, and drive architectural changes to support the long term requirements of our service.
Responsibilities:
Design and build automation frameworks that let other engineers provision, configure, and repair fleet infrastructure themselves
Design and extend the observability stack (metrics, logs, traces, alerts) that tells us whether the storage platform is healthy and where it is degrading
Build reporting, dashboards, and visualizations that give engineering and leadership a clear view into fleet health, capacity, and operational trends
Build system health tooling that detects failing hardware, drifting configuration, and capacity risk before they turn into incidents
Lead technical design discussions and produce clear design documents for changes that span multiple services and teams
Drive the implementation of large features from design through rollout, including the migration and backfill work that real systems require
Partner with the on-call rotation to turn recurring toil and incident findings into automation and better signal
The Right Fit:
7+ years of backend development in an enterprise environment, working in an object-oriented or systems language (Java, Rust, C++, C#, Go, or similar)
Experience designing automation frameworks or platforms that other engineers build on
Experience building large scale software systems running on thousands of servers
Experience building automation or tooling that other engineers depend on daily, whether internal platform services, operational tooling, or a deployment and configuration pipeline
Working knowledge of an observability stack (Prometheus, Grafana, OpenTelemetry, ELK, Datadog, or equivalent), including instrumenting a service and designing alerts people trust
Strong Linux fundamentals and comfort operating in a bare-metal or hybrid environment rather than a fully managed cloud
Professional experience incorporating AI-assisted development tools (Gemini, Cursor, Claude Code, or similar)
Comfortable with all aspects of the software development lifecycle, including design, implementation, testing, and rollout
Exhibits curiosity and seeks to understand before offering solutions
Communicates proactively in a remote environment by keeping the team informed, surfacing blockers early, and moving work forward
Applies analytical thinking to ambiguous problems
Bonus points for:
Proficiency in Java
Experience with configuration management or infrastructure-as-code tooling (Ansible, Salt, Puppet, Chef, Terraform)
Experience designing SLOs and error budgets, or reducing alert noise on a fleet running at scale
Experience with time-series databases and query languages such as PromQL
Experience automating hardware lifecycle work: burn-in, failure detection, drive replacement, decommissioning
Experience with discovering and implementing performance improvements, including CPU and IO
Understanding of Linux internals and file systems
Familiarity with hard drive performance and optimization, including host-managed SMR
Experience building and interpreting models, dashboards, or reports
At this point, we hope you're feeling excited about the job description you're reading. Learning, developing, and growing are key parts of our culture, so even if you don't meet every requirement, we still encourage you to apply.
At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing.
We are proud to be an Equal Opportunity Employer.
To understand more about the data we collect and process as part of your application, please view our
Backblaze Employee Privacy Notice.
Location: Boston, Massachusetts, United States
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
Help fans discover—and rediscover—the brands they love.
Bring your curiosity, ideas and point of view to a team creating products, games and experiences enjoyed by fans around the world.
About Hasbro
Hasbro creates joy and community through the magic of play. Across Hasbro, Wizards of the Coast and our partner network, teams bring iconic brands and new ideas to life through games, toys, entertainment and experiences.
About the role
In this role, you will support packaging development across Hasbro’s toy and game portfolio, with the chance to work on brands such as Nerf, Play-Doh, Star Wars, Transformers and Marvel. You will use ArtiosCAD to design and develop dielines and work with a cross-functional team to evaluate cost and help deliver projects on time.
What you’ll do
Design packages that consider perceived value, aesthetic appeal and branding direction throughout the product development cycle.
Develop packaging concepts through brainstorms and sketches for toys and games.
Create 2D and 3D CAD files for cost effective, sustainable and creative packaging.
Create detailed packaging specifications and bills of materials.
Prototype fully assembled packaging, including packaging whites and blisters.
Work with cross-functional partners to evaluate cost and keep projects on schedule.
What you bring
You are currently enrolled in a university degree program in Packaging Engineering or Packaging Science (preferred). Students in Mechanical or Paper Engineering programs with completed packaging coursework will also be considered.
Creative and conceptual thinking, problem-solving and attention to detail.
Ability to brainstorm package concepts and explain them through sketches and conversation.
Ability to prioritize and manage multiple projects.
Strong interpersonal skills and a team-oriented mindset.
Openness to improvement through personal goals and constructive feedback.
Familiarity with 2D and 3D CAD tools such as ArtiosCAD and SolidWorks is helpful, shown through coursework, projects or other experience.
Coursework or projects in packaging design, materials or structural design are helpful.
Knowledge of Adobe Photoshop is a plus.
Work samples:
No portfolio is required. You may share sketches, CAD files, or a class, club, work or personal project that shows how you approach design problems.
Who can apply
You are currently enrolled in an accredited university degree program and will remain enrolled for at least one academic term after completing the co-op. Previous graduates are not eligible.
You can commit to the full program schedule and work model.
You meet the work-authorization requirements stated below.
Listed majors are examples. Related programs, coursework and transferable projects are welcome; previous internship or co-op experience is not required. If you do not match every preferred skill, we still encourage you to apply.
Opportunity details
Co-op start and end dates: January - July 2027
Schedule: Full-time, 40 hours per week
Work model: Hybrid
Location: Boston, MA
Application deadline: Applications will be reviewed on a rolling basis, as needed.
Pay and benefits
This is a paid co-op. Hourly rates vary by degree level and year in school.
Boston hourly rate: $31 - $35
What happens after you apply
Our Early Careers team reviews applications.
Selected candidates will interview with the hiring team.
Please keep your contact information and availability current.
Work authorization
Applicants must be legally authorized to work in the United States. The Company is unable to provide immigration sponsorship for this position.
Equal opportunity and accommodations
Hasbro is committed to equality of opportunity in all aspects of employment. Employment decisions are made without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, protected veteran status, or any other status protected by applicable federal, state or local law.
We provide reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs throughout the application and interview process.
The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.
Pay Range
$31
—
$35 USD
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: Remote, Any, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Fivetran
Fivetran is the global leader in automated data movement, helping organizations centralize data from hundreds of sources into the destinations that power their analytics and AI. Our Databases product area is core to that mission: we build the connectors and underlying engine that reliably, securely, and efficiently move data out of the systems enterprises run their business on, and into the modern destinations they analyze it in.
About the Role
Fivetran's Databases portfolio spans source connectors for the OLTP and legacy systems enterprises depend on — Oracle, SQL Server, MySQL, PostgreSQL, DB2, SAP, and more — as well as the destination connectors (Snowflake, BigQuery, Databricks, Redshift, and others) that land that data for analytics and AI use cases. Underneath both sides sits a shared core data processing engine that captures, transforms, and loads data reliably at scale across Fivetran’s 700+ connectors.
We're hiring a Product Manager to help define what's next for the portfolio. This is a technically-oriented, high-leverage role for someone who wants to own roadmap decisions that sit close to the metal — replication mechanics, schema handling, CDC — while still being fluent in the business case (ARR, customer focus, competitive dynamics) that justifies the investment.
You'll partner closely with the engineering teams building and improving connectors, work with the sales and marketing teams to launch new features and drive adoption, and with company leadership to influence product strategy.
What You'll Do
Identify and prioritize the highest-impact opportunities for new Fivetran database source connectors and destination connectors, grounded in customer demand, competitive gaps, and revenue potential.
Partner with engineering leadership on platform features to shape the roadmap for how data is captured, transformed, and loaded reliably at scale across every connector that depends on it.
Write and evangelize clear PRDs that translate customer and market signals into specs engineering can build against with minimal back-and-forth.
Own roadmaps end-to-end: discovery, prioritization, spec, build partnership, launch, and post-launch iteration.
Deeply analyze market and customer behavioral data to drive evidence-based product investments.
Engage directly with customers, prospects, and field teams (Sales, Solutions Engineering, Support) to validate problems and de-risk investments before committing engineering resources.
Represent the Databases product area in cross-functional planning.
What We're Looking For
5+ years of product management experience with significant exposure to data infrastructure, databases, ETL/ELT systems
Comfort operating at technical depth (schema design, replication mechanics, CDC, data types) and business altitude (ARR, TAM, competitive positioning) in the same day.
A track record of owning outcomes for complex, engineering-heavy roadmaps
Strong written and verbal communication skills: PRDs, feature briefs, and roadmap narratives that engineering and executives can act on without additional translation.
Bonus: direct experience with database internals, log-based CDC, or building/operating a data replication or processing engine.
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
$243,936
—
$304,920 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Europe; Canada
Workplace: hybrid
ABOUT YOU
We are looking for a Senior QA Engineer who has tested real on-chain products — the contracts and the transactions, not only the web app in front of them. You will own quality for Xsolla's smart wallet on Xsolla ZK, our Ethereum-compatible ZK rollup: the wallet players use to hold, receive and send tokens and in-game items, signing in with the account they already have.
The work runs on both sides of the chain. On the backend, you will confirm that a wallet address pre-computed from a salt is the address that actually gets deployed. On the frontend, you will follow a signed operation from the client's RPC call through the bundler to finality, and prove it landed, failed or reverted the way it should. You will fork the chain to test against real state, deploy and call contracts from the command line, and turn what you learn into automated suites.
You will work in a small, senior engineering team alongside an external wallet-infrastructure partner. You can tell a defect in our code from one in a partner SDK or in the chain itself — and you bring the evidence to show which. AI coding tools are part of how you work every day, and you set them up so the rest of the team gets the same leverage.
ABOUT US
Xsolla is a global commerce company with robust tools and services designed to help developers solve the inherent challenges of the video game industry. From indie to
AAA
studios, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in a strong belief in the future of video games, Xsolla is resolute in its mission to bring opportunities together and continually make new resources available to creators.
Headquartered and incorporated in Los Angeles, California, Xsolla operates as a merchant of record and has helped more than 1,500 game developers reach more players and grow their businesses worldwide. With more paths to profit and ways to win, developers have everything they need to enjoy the game.
For more information, visit
xsolla.com
.
WHAT YOU WILL WORK ON
A consumer smart wallet built on account abstraction, so players can own and use digital items without managing keys or gas themselves.
Integrations with an external wallet-infrastructure partner and with Xsolla's existing player products.
Taking the wallet from testnet to a production launch on an Ethereum-compatible Layer 2.
RESPONSIBILITIES
Own the end-to-end test strategy for the wallet: sign-in, wallet creation, asset display, send and receive, and transaction confirmation on Xsolla
ZK
.
Test account-abstraction flows: UserOperation construction and validation, bundler submission, EntryPoint execution, paymaster-sponsored gas, and session-key and signer behaviour.
Test signing end to end: personal_sign and EIP-712 typed-data requests through the EIP-1193 provider, and signature validation by the wallet contract (ERC-1271), including before the wallet is deployed.
Verify counterfactual deployment: that the address derived with CREATE2 from the factory, salt and init code matches the deployed wallet contract, on a forked or local chain, before it reaches mainnet.
Deploy, call and inspect smart contracts from the command line to set up test state and reproduce defects.
Use chain-forking and simulation tools to test against real network state without real funds, and trace failed transactions to their root cause.
Validate the full transaction lifecycle — broadcast, inclusion, reorgs and finality — and its failure paths: reverts, failed UserOperations, insufficient balance, expired session keys, ownership changing mid-flight, and bundler errors.
Reconcile what players see with on-chain state: indexer balances and
NFT
ownership against contract state, including when the indexer lags or diverges, and the account-to-wallet records behind Xsolla ID.
Test transfers and approvals across ERC-20, ERC-721 and ERC-1155, including partial ERC-1155 quantities and safe transfers into contract wallets.
Write acceptance tests for a partner's wallet SDK and contracts, and report integration defects with the evidence needed to route them to the right owner.
Build and maintain automation: Playwright for wallet UI flows, and scripted on-chain checks in TypeScript that run in CI.
Set up and maintain AI tooling in the test repositories (Claude Code, Codex, Cursor: rules, context, harness) so QA and engineers use it effectively.
Plan and run testnet-to-mainnet release validation, including contract deployment verification and post-deploy smoke checks.
Work with security on signing, key handling and key-export flows, and test for signature replay, typed-data phishing and token approval abuse.
Mentor QA engineers who are new to Web3, and raise on-chain testing practice across teams.
QUALIFICATIONS
Required experience
Bachelor's degree in Computer Science, Software Engineering, Information Systems or a related field (or international equivalent).
6+ years in software testing or quality engineering, including 2+ years of hands-on testing on
EVM
-based products.
Web3 libraries and tooling
Hands-on work with viem and wagmi (ethers.js also counts): reading contract state, sending transactions, and decoding events and revert errors from test code.
Deploying and interacting with smart contracts from the command line with Foundry (forge, cast, anvil) or Hardhat; able to read Solidity well enough to know what a contract is meant to do.
Chain forking and simulation with Anvil, Tenderly or similar tools, and tracing a failed transaction from a block explorer or transaction trace down to its revert reason.
On-chain fundamentals
A working model of Ethereum transactions: nonces, gas, receipts, events and logs, reverts, reorgs and finality — including the gap between a sequencer confirmation and L1 finality on a rollup — and how indexers can lag or diverge from chain state.
Token standards: ERC-20, ERC-721 and ERC-1155 mechanics, including approvals and the safe-transfer callbacks a contract wallet must implement to receive NFTs.
How wallet signers work: EOAs, embedded wallets and smart accounts; personal_sign (EIP-191) and typed data (EIP-712); the EIP-1193 provider; signature validation for contract accounts (ERC-1271).
Practical understanding of account abstraction (ERC-4337): UserOperations, bundlers, the EntryPoint, paymasters, counterfactual deployment and CREATE2 address derivation, and session keys.
Wallet security basics: signature replay and cross-chain replay, phishing via typed-data signing, and token approval abuse — and how to design test cases that catch them.
Testing and automation
Test automation in TypeScript or JavaScript, and UI automation with Playwright or a similar framework.
API testing over REST and JSON-
RPC
, including bundler methods (eth_sendUserOperation, eth_estimateUserOperationGas, eth_getUserOperationReceipt), and basic SQL.
Daily hands-on use of AI coding tools (Claude Code, Codex, Cursor) for test design, automation and review — generating test cases from specs, analysing logs and transaction traces — including configuring them for a repository.
Ways of working
Able to run complex, high-impact testing with minimal supervision and wide latitude for independent judgment.
Excellent written and spoken English, and proven collaboration in cross-functional teams across time zones.
Preferred
Experience on a wallet, decentralized exchange or
NFT
marketplace.
ZK
Stack and
zk
-rollups: native account abstraction and paymaster flows on zkSync-family chains, and how finality, gas and
EVM
compatibility differ from Ethereum mainnet.
Embedded,
MPC
or white-label wallet SDK integrations.
EIP-7702 delegation, and ERC-6492 signature validation for accounts that are not yet deployed.
Writing on-chain tests in Foundry, including fuzz and invariant tests; familiarity with OpenZeppelin contracts and the ERC-4337 reference implementation.
Consumer-scale or gaming products.
Reading Go.
Load and performance testing of high-volume transaction flows, for example with k6.
BENEFITS
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes medical, dental, and vision,
PTO
, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we're not just building a business; we're cultivating a community that values creativity, collaboration, and the transformative power of play.
EQUAL EMPLOYMENT OPPORTUNITY STATEMENT
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law.
We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
CRIMINAL HISTORY CONSIDERATION
For the Senior QA Engineer, Web3 (Smart Wallets), we will conduct a background check that may include the following:
Criminal history check
Employment verification
Education verification
Relevance to Job Responsibilities: The background check is relevant to this position because of the following role responsibilities:
Accessing confidential company data
Ensuring compliance with regulatory requirements
Rights Under the Fair Chance Act: Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.
By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with the Xsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next New Business Account Executive.
About the job
This position is needed to lead prospecting, solution selling and closing new business opportunities across our Messaging, Voice and Email products. In this role, you will be directly responsible for expanding our messaging business with some of the largest and fastest growing mid-market and enterprise companies in the Financial Services vertical. New Business Account Executives are experts in the CPaaS ecosystem and Twilio’s product offerings. This role is highly cross functional, with deep integration with product management, carrier relations, finance, and solutions engineering teams.
Responsibilities
In this role, you’ll:
Drive new customer acquisition, while being assigned a quota for iACV (incremental Account Contract Value)
Own highly analytical and consultative sales cycles to win business in competitive vendor sourcing cycles with Twilio’s messaging (e.g. SMS, MMS, WhatsApp, Facebook Messenger, Google Business Messages, Account Security, etc.), voice and email solutions.
Work with customers across assigned verticals (Financial Services) to understand their business and technical requirements, and match them to the capabilities of Twilio’s communications API platform, designing a solution for their specific use cases.
Work with teams in Finance, Legal, Pricing, and Operations to design mutually beneficial contracts to address customer requirements, while balancing the needs of our business.
Be passionate about what you do, think outside the box, and use world-class interpersonal and communication skills to present complex contractual, technical, and financial details to prospects in a way that builds confidence and comfort in the proposed solution.
Balance competing priorities and manage multiple projects and deals at the same time.
Partner cross functionally with sales, services, product, and finance to develop long range territory strategies and sales plans.
Act as the voice of the customer to Twilio’s product and carrier relations teams.
Demonstrate a strong understanding of the CPaaS industry - staying up to date on key industry initiatives and new capabilities - on behalf of your customers and the wider Twilio go-to-market organization.
Generate and maintain an accurate pipeline and forecast utilizing our CRM, Salesforce.
Stay current with industry changes and collaborate with your team and peers to learn and share best practices.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
Possess a total of 12 years of full cycle sales experience, with a minimum of 5 years in a closing role
Directly selling technical SaaS or CPaaS and experience solution selling and multi-threading
Experience outbound prospecting into new accounts and a strong “hunter” mentality for bringing in Mid-Market and Enterprise sized accounts
Technical solutions selling experience working with real customers and prospects, listening to them, and solving problems
Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships
Analytical account development strategy based on using data to find opportunities and prove value
Demonstrated track record of managing business forecasts and financial models
Entrepreneurial mindset with appetite to define process and build programs
Record of delivering market driven results, especially to scale and enterprise customers
Excellent verbal and written communication skills (English)
Bachelor’s Degree or equivalent years of experience
Desired:
Deep experience working with telecom companies, including CPAAS, SMS aggregators, carriers, or global communications platforms.
Domain expertise from a highly quantitative industry such as DevOps, Fintech, advertising optimization, investment banking, security or commodity trading especially in non-standard segments.
Software, SaaS, CPaas or PaaS selling experience
Location
This role will be remote.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 30% - 40% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Minnesota or Vermont : $132,192.00 - $165,240.00.
Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $139,536.00 - $174,420.00.
Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $146,880.00 - $183,600.00.
This role may be eligible to participate in Twilio’s equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
This role is eligible to earn commissions.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role are intended to be accepted until November 28, 2026, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: London, United Kingdom
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
About the Team
DoorDash’s mission is to grow and empower local economies. By building intelligent, last-mile delivery technology for local cities, DoorDash connects people with the local businesses they care about — helping grow businesses and the communities that support those businesses. At DoorDash, there are three audiences that are at the core of every decision we make - our Consumers, Merchants, and Couriers. The Research team has a direct link to uncover the unmet needs and pain points of each of these audiences. We bring their voices into the business in order to help set the strategic vision for all of DoorDash’s current and future products.
About the Role
We’re looking for a
Principal Researcher
to be a strategic research leader for EMEA, shaping what DoorDash builds next. You’ll combine deep expertise in qualitative and quantitative methods to find the unmet needs, behavioral shifts, and market openings that point to new products and new growth. You’ll work as a peer to senior product, design, engineering, data science, and business leaders, and your work will directly inform roadmaps, investment decisions, and company-level strategy.
This role is built for a seasoned researcher who is equally comfortable in a living room interview, a survey dataset, and a leadership review, and who uses AI as a daily tool to move faster and see further, without giving up the judgment that makes research trustworthy. You’ll also raise the bar for the wider research practice by mentoring researchers, sharing methods, and helping the team define what great looks like in an AI-enabled era.
What You’ll Be Doing
Shape Product Strategy:
Translate deep understanding of Consumers, Merchants, and Couriers into a clear point of view on where DoorDash should play and win. You’ll frame the highest-stakes questions, bring evidence to roadmap and investment debates, and influence decisions at the director and executive level.
Detect New Opportunities:
Proactively identify emerging needs, behavior changes, and white space that point to new products, new verticals, and new growth levers. You’ll size and validate opportunities with a mix of foundational discovery, market and competitive context, and behavioral data, and turn them into concepts teams can act on.
Lead Mixed-Methods Research:
Design and run rigorous research end to end, choosing the right method for the question: ethnography, in-depth interviews, diary studies, and usability testing alongside surveys, conjoint and MaxDiff, segmentation, experiment design, and behavioral and log analysis. You’ll triangulate across sources so the “what,” the “how much,” and the “why” tell one coherent story.
Partner with Data Science and Experimentation:
Work closely with data science and analytics to connect qualitative insight to A/B test design, metrics, and product outcomes, and to explain the “why” behind results. You’ll help teams learn from what worked, what didn’t, and what to test next.
Apply AI to the Research Craft:
Use AI tools and LLMs in your daily workflow for synthesis, analysis, survey and discussion guide design, and scaling qualitative depth, and design human-in-the-loop checks that catch confident but wrong outputs. You’ll help the team identify where AI accelerates research and where it should not be trusted, and contribute to shared prompts, workflows, and standards. You’ll also study how people experience AI-powered features across DoorDash’s products.
Influence and Communicate:
Tell compelling, decision-ready stories that move partners from insight to action. You’ll adapt depth and format to the moment, from a fast directional read that unblocks a team this week to a foundational body of work that anchors a multi-year strategy, and you’ll follow through to see that findings change what gets built.
Lead Through Others:
Serve as a thought partner and mentor to researchers across levels, review and elevate research quality, and help partners run good research on their own where that makes sense. You’ll help set the team’s research agenda, methods, and standards, and contribute to hiring and growing the team.
Operate Across Brands and Regions:
Bring a global lens to your work, partnering across brands, markets, and cultures and adapting approaches to local context so that insights scale beyond a single market.
What We’re Looking For
10+ years of experience in user, market, or product research at a technology company (or equivalent depth), with a track record of leading ambiguous, high-visibility work at staff level or above
Demonstrated impact on product strategy: examples where your research changed a roadmap, unlocked a new product or line of business, or redirected significant investment
Proven ability to detect and shape new product or growth opportunities, from early signal through validated concept
Expert command of both qualitative and quantitative methods, including interviews, ethnography, and usability testing as well as survey design, statistical analysis, and experimentation. Working knowledge of SQL, R, or Python for pulling and analyzing your own data is a plus
Hands-on experience using AI and LLMs in research (for example, synthesis, analysis, prototyping, or scaling qualitative work), with sound instincts about where they help and where they mislead. Experience researching AI-powered products is a plus
Experience in consumer, two-sided or multi-sided marketplace, logistics, commerce, or local services contexts is a plus
Exceptional storytelling and executive presence, with the ability to influence senior stakeholders without authority and build trust across product, design, engineering, data science, and business teams
A bias for speed and pragmatism: comfortable delivering directional insight quickly while knowing when a decision calls for deeper rigor
Experience mentoring or coaching researchers and raising the quality of a research practice
Advanced degree in HCI, Psychology, Sociology, Anthropology, Economics, Statistics, Survey Methodology, or a related field preferred, or equivalent practical experience
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving.
We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Solve meaningful problems at real scale
Work on a complex, always-on marketplace that impacts millions every day.
🌱
See your impact, fast
Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment.
🧠
Grow through challenge and ownership
Take on big, ambiguous problems and accelerate your career with strong support.
🌎
A culture built for builders
High standards, collaboration, flexible working and continuous learning.
💰
Share in the success you help create
Competitive salary and equity options, so you’re rewarded for the impact you make.
➡️ Want a deeper look at how we build? Check out our
Tech Blog
.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Remote
Workplace: Remote
Hi, we’re Gravie. Our mission is to create health benefits that actually benefit small and midsize businesses and their employees. Our innovative benefit solutions and services are developed and delivered by a diverse group of unique people. We encourage you to be your authentic self - we like you that way.
THE ROLE
This role sits within Gravie’s Level-Funded Product team and helps shape the product strategy, vendor partner roadmap, and digital experiences that enable effective member navigation and steerage. Working in close partnership with Clinical, Pharmacy, and Gravie Care teams, this PM translates shared business priorities and member needs into scalable technology capabilities that help members access better, more affordable care.
WHAT YOU'LL OWN
- Lead digital product collaboration with external steerage, navigation, and value-based care partners, ensuring a cohesive, Gravie-led member experience.
- Define how signals and outcomes flow both ways so a partner's program runs inside Gravie's member navigation framework.
- Own the roadmap against the member outcome including the operator workflows, campaign and eligibility logic, and outcome tracking that produce it.
- Implement these member navigation programs from a digital product perspective, alongside the internal team operationalizing each one.
- Work with internal teams to define the steerage workflows and handoffs, and surface the cross-team workflows they depend on.
- Work closely with the clinical and care teams to define and own steerage outcome metrics.
- Own the member escalation and resolution flows by coordinating with leads from across internal teams to prioritize tasks needed to resolve member escalations
- Partner closely with internal teams to continuously refine the process to prioritize and resolve member escalations.
- Partner closely with Gravie Care team to understand their workflows and tooling; continuously identify opportunities to drive scale efficiency from a digital product standpoint
- Work with leadership on the path forward for the case management platform by framing context for build vs. buy vs. partner.
- Identify opportunities where Agentic AI can drive personalization and efficiency at scale.
WHAT YOU BRING
- 6+ years in or working with digital product management
- Domain depth in care navigation, provider/drug steerage, or pharmacy benefits.
- Experience designing and measuring causality between outreach and claim impact.
- Working knowledge of how health plans pay for care: deductibles, accumulators, claims.
- Experience selecting or implementing an operational platform (case management, CRM, or similar) and managing external partners.
A LITTLE MORE ABOUT US:
- We know healthcare. Our company was founded and is still led by industry veterans who have started and grown several market-leading companies in the space.
- We have raised money from top tier investors who share the same long-term vision as we do of building an industry defining company that will endure over the long run. We are well capitalized.
- Our clients love us. Customer satisfaction rates among employees using Gravie health plans consistently rank above 80% – nearly 40 points above the industry average.
- Our culture is unique. We tend to be non-hierarchical, merit-driven, opinionated but kind people who thrive working in a high-performance, fast-paced environment. People at Gravie care deeply about making a positive impact in the lives of the people we serve.
BENEFITS
Our unique benefits program is the gravy, i.e., the special sauce that sets our compensation package apart. In addition to standard health and wellness benefits, Gravie’s package includes alternative medicine coverage, flexible PTO, up to 16 weeks paid parental leave, paid holidays, a 401k program, transportation perks, education reimbursement, and 2 days of paid paw-ternity leave.
JOB APPLICANTS
If you apply for employment with Gravie, personal information collected via our applicant tracking vendor is subject to our standalone California Job Applicant Notice at Collection, accessible directly within the application workflow and separate from this Policy.
Location: Boston, Massachusetts, United States
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
Help fans discover—and rediscover—the brands they love.
Bring your curiosity, ideas and point of view to a team creating products, games and experiences enjoyed by fans around the world.
About Hasbro
Hasbro creates joy and community through the magic of play. Across Hasbro, Wizards of the Coast and our partner network, teams bring iconic brands and new ideas to life through games, toys, entertainment and experiences.
About the role
In this role, you will help design new toys, develop unique product interactions and explore innovative technology. You will work on brands such as Hasbro Gaming, Furby and Star Wars, brainstorming new toy ideas, building electronic prototypes and taking them from concept to production alongside your colleagues.
Co-ops are responsible for electronic schematics, programming and gameplay design, and also evaluate competitor products, provide feasibility assessments for new concepts and build rapid prototypes. You will also have the chance to take part in Hasbro’s co-op design challenge, working with a team to bring an original toy idea to life through prototyping, development checkpoints and a final presentation.
What you’ll do
Design and iterate electronic schematics.
Build and test electrical prototype boards, including soldering and debugging.
Write IC programs for electronic toys in an environment similar to Arduino.
Refine product gameplay for program development.
Identify and troubleshoot problems with development models.
Research new technologies and evaluate competitor products.
What you bring
You are currently enrolled in a university degree program and have completed at least one year toward a BS in Electrical, Computer, or Robotics/Animatronics Engineering.
Programming skills and knowledge of electronic theory.
Experience soldering and using standard electronic test equipment, such as a multimeter or oscilloscope.
Strong communication, time management and interpersonal skills.
Nice To Have:
CAD experience in SolidWorks or OnShape
Machining familiarity
Prior project work or co-op experience in product design engineering, animatronics or mechanism design
Work samples:
No portfolio is required. You may share a class, club, work or personal project, such as a circuit, program or prototype you built.
Who can apply
You are currently enrolled in an accredited university degree program and will remain enrolled for at least one academic term after completing the co-op. Previous graduates are not eligible.
You can commit to full-time, in-person work at our Boston, MA office for the entire co-op.
You meet the work-authorization requirements stated below.
Listed majors are examples. Related programs, coursework and transferable projects are welcome. If you do not match every preferred skill, we still encourage you to apply.
Opportunity details
Co-op start and end dates: January - July 2027
Schedule: Full-time, 40 hours per week
Work model: In person at our Boston, MA office
Location: Boston, MA
Application deadline: Applications will be reviewed on a rolling basis, as needed.
Pay and benefits
This is a paid co-op. Hourly rates vary by degree level and year in school.
[Location] hourly range: $31 - 35 USD
The pay transparency range for this role is listed above. The hiring range will vary based on factors such as experience, skills, location and market conditions.
What happens after you apply
Our Early Careers team reviews applications.
Selected candidates will interview with the hiring team.
Please keep your contact information and availability current.
Work authorization
Applicants must be legally authorized to work in the United States. The Company is unable to provide immigration sponsorship for this position.
Equal opportunity and accommodations
Hasbro is committed to equality of opportunity in all aspects of employment. Employment decisions are made without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, protected veteran status, or any other status protected by applicable federal, state or local law.
We provide reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs throughout the application and interview process.
The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.
Pay Range
$31
—
$35 USD
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: Mapbox US
Workplace: Remote
Mapbox is the leading real-time location platform for a new generation of location-aware businesses. Mapbox is the only platform that equips organizations with the full set of tools to power the navigation of people, packages, and vehicles everywhere. More than 4 million registered developers have chosen Mapbox because of the platform’s flexibility, security and privacy compliance. Organizations use Mapbox applications, data, SDKs and APIs to create customized and immersive experiences that delight their customers.
WHAT WE DO
Whether you’re ordering on DoorDash, navigating in a BMW, checking the forecast on The Weather Channel, or sending snaps on Snapchat, Mapbox powers the location experiences within the apps and products people use every day. As the developer platform for live location, we’re evolving how people interact with maps and location data, including bringing AI-powered capabilities into our products to create smarter, more dynamic experiences.
The Maps team builds services that reach approximately 750 million monthly active users, collecting ~318 million miles of location and navigation data per day. We help developers create and share maps that reflect the complexity of our ever-changing world and see exciting opportunities leveraging AI to make maps more intelligent, accessible, and powerful.
WHAT YOU'LL DO
As a Product Manager II on the Maps team, you will own how AI shows up in Mapbox Maps: the strategy, roadmap, and delivery of AI-powered capabilities across the Maps (Web, iOS, Android), from natural-language map interaction to AI-assisted styling and contextual map intelligence.
You will partner with a globally distributed engineering team, external customers, and stakeholders across Sales, Engineering, Legal, Marketing, and Finance to explore emerging AI capabilities, translate customer needs into better product experiences, and ship solutions that drive customer success and business growth. You’ll bring an AI-forward mindset to both strategy and execution, turning new technologies into practical, scalable capabilities for developers and the end users they serve.
You can expect to:
- Define and execute end-to-end vision and strategy for your product.
- Conduct analysis to inform your product roadmap and prioritize product backlog.
- Work with your engineering team(s) and the broader organization to explore and implement new use cases for your product that address customer pain points and unlock new revenue opportunities.
- Collaborate with cross-functional teams to align product goals and delivery phases with overall business objectives.
- Regularly engage with our customers to understand their needs, as well as validate our proposed solutions.
- Own pricing and packaging of your product as a standalone SKU (including sales enablement, marketing, customer trials, partnership opportunities).
- Become the expert and point of contact of your product for internal and external questions, feedback, and requests.
WHAT WE BELIEVE ARE IMPORTANT TRAITS FOR THIS ROLE
- 3+ years of experience as a Product Manager: You have seen multiple products (API, SDK, or Data) through a full lifecycle of discovery, development, launch, and adoption in the B2B space.
- Customer focus: You care deeply about your customer’s problems with a keen eye towards design and user experience.
- An analytical approach: You have strong data analytics skills and always use data to properly evaluate the quality of your product, as well as guide your next steps.
- Prioritization: You have clear rationale behind the tradeoffs you make and strive to deliver immediate/tangible value to customers.
- Strong written and verbal communication skills: You can communicate about complex ideas concisely to a wide audience (e.g. FAQs and business cases for your roadmap).
- Ownership: You can develop and execute a plan based on high level direction for feature or product development.
- Invent & Simplify: You drive toward the simplest possible solution that drives the most value for customers.
- Technical Chops: You understand and can explain complex technical concepts to a non-technical audience.
- Go-to-market experience: You have taken your product to market owning the pricing and packaging strategy.
- Nice-to-haves: Experience working with AI/ML teams and passion for the mapping or navigation domain space.
WHAT WE VALUE
In addition to our core values https://www.mapbox.com/about/values/, which are not unique to this position and are necessary for Mapbox leaders:
- We value high-performing creative individuals who dig into problems and opportunities.
- We believe in individuals being their whole selves at work. We commit to this through supportive health care, parental leave, flexibility for the things that come up in life, and innovating on how we think about supporting our people.
- We emphasize an environment of teaching and learning to equip employees with the tools needed to be successful in their function and the company.
- We strongly believe in the value of growing a diverse team and encourage people of all backgrounds, genders, ethnicities, abilities, and sexual orientations to apply.
Our annual base compensation for this role ranges from $150,025 - $202,975 for most US locations and 5% to 10% higher for US locations with a higher cost of labor. Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Please discuss your specific work location with your recruiter for more information.
By applying for this position, you acknowledge that you agree to the Mapbox Privacy Policy https://www.mapbox.com/legal/privacy which is linked here.
Applications are accepted on an ongoing basis. We are committed to a fair and equitable hiring process. We do not discriminate against any protected class.
#LI-DNI
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: Lisbon, Portugal or London, UK
About the Role
Cloudflare built its reputation helping build a better Internet, defending millions of sites, giving away SSL and DDoS mitigation when the industry charged premium prices. In an acceleratingly dangerous world, the scope of that mission has changed. We are becoming something more: critical infrastructure. Banks run their payment rails on us. Governments run public services on us. Media companies depend on us during live events. Health systems depend on us to provide care. Reliability for these customers is no longer a feature of our product. It is a mission.
Serving that customer base demands a different operating model. Traditional support organizations route tickets. Traditional engineering organizations ship features. Neither alone is enough when the stakes are this high. We are pivoting to something different: a customer-facing engineering organization, directly engaged with our customers at scale. This is work a central dev team cannot do from the inside of the network.
The Customer Reliability Engineering function is the spine of that pivot. CRE is SRE applied outward, the same engineering discipline, applied to the reliability of the systems our customers run on Cloudflare. You are the engineer who owns the problems that matter most to the customers who matter most, and you contribute directly to our products and tooling, in partnership with Product Engineering, to hold that standard across the entire customer base.
The Role
CRE is a rapid response team and a proactive engineering team. You fix things at the edge as they come up, and you help build the product capabilities that identify customer issues before they become a crisis. Both modes are equally core.
Rapid response.
When a customer issue surfaces that is high-severity, cross-layer and complex, you are the engineer who answers. You reproduce the defect, isolate the root cause across Cloudflare's infrastructure and the customer's stack, drive the fix with Product Engineering, and confirm resolution. You hold on-call for high-severity incidents as part of a global shift rotation.
Proactive engineering.
When no fire is burning, you work with Product Engineering and our platform teams to build the capabilities that make the next fire cheaper or unnecessary: telemetry pipelines that correlate signals across the customer base, detectors that fire before a human notices, diagnostic tooling that scales across hundreds of customers, automation that reduces toil for Customer Support. Every incident you carry generates engineering output that reduces the cost of recurrence. The work compounds.
Cloudflare is building CRE as an AI-native function. You will work with and help build agents and tooling that pre-diagnose incidents, surface relevant logs and configuration, and propose fixes with cited evidence. Engineers who ship AI-assisted diagnostics are the ones defining this discipline.
What You Might Work On
Rapid response:
Own a Sev-1 incident where a large financial services customer sees asymmetric latency from a single POP. Trace it through BGP routing and identify transit provider policy change that is required to resolve.
Diagnose a recurring WebSocket disconnect a media customer has been experiencing across multiple release cycles. Isolate it to a specific interaction between a Cloudflare service release and the customer's connection lifecycle. Drive the fix with the owning engineering team.
Partner with a government customer's SRE team during an active DDoS event. Help them shape their Magic Transit and WAF configuration in real time.
Proactive engineering:
Build, with Product Engineering, a distributed tracing capability that correlates Cloudflare edge signals with customer origin metrics so a single query tells the story of a failing request end-to-end.
Ship a detector for a class of WAF false positives silently degrading several customers. Get it into production before the next renewal cycle.
Prototype an AI agent that takes a new customer case, pulls relevant logs and config, and proposes a root cause with linked evidence. Deploy it internally. Measure whether it makes engineers faster. Iterate.
Responsibilities
Rapid incident response and root cause analysis.
Own the most complex, high-severity customer issues end-to-end, from first signal through confirmed resolution. Lead deep-dive debugging across the full stack: edge, network, DNS, transport, APIs, application, customer-side configuration. Reproduce defects, validate fixes with Engineering, and confirm customer-side resolution. Produce postmortems other engineers rely on. Hold on-call for high-severity incidents as part of a global rotation that includes weekends.
Proactive reliability engineering.
Analyze support and telemetry signals across the customer base to find systemic risks before they become incidents. Contribute monitoring, detection, and diagnostic capability to the core product and the engineering systems that give Customer Support early visibility into customer-affecting issues. Define customer-facing reliability metrics (error rates, resolution times, repeat-contact rates) and drive measurable improvement. Write automation that reduces mean-time-to-detect and mean-time-to-resolve.
Cross-functional partnership.
Manage the technical escalation lifecycle with clear ownership and timely communication. Partner with Product Engineering to drive fixes, workarounds, and configuration changes that address underlying gaps. Represent the customer reliability perspective in engineering syncs, incident reviews, and post-mortem processes.
Technical leadership and enablement.
Raise the technical floor of Customer Support through pair-debugging, structured knowledge transfer, and shared tooling. Document diagnostic procedures and resolution patterns in runbooks, internal knowledge bases, and AI skills. Share insights from customer-facing incidents to improve product documentation and operational readiness.
Product and platform depth.
Maintain deep, current expertise across Cloudflare's product portfolio: edge networking, DNS, CDN, WAF, DDoS mitigation, Zero Trust, Workers, and our developer platform. Anticipate customer impact from new releases and architecture changes. Serve as a go-to subject-matter expert in one or more domains.
Requirements
Minimum 5 years of hands-on experience in site reliability engineering, escalation engineering, systems engineering, or a comparable deeply technical support / operations role, with at least 2 years in customer-facing environments.
Strong foundation in networking and security:
TCP/IP fundamentals: OSI model, IPv4/IPv6 addressing, subnetting, routing, switching.
Core protocols: DNS, HTTP/S, TLS/SSL, SMTP, SNMP, NTP.
Routing protocols: BGP, OSPF, including path selection and route propagation.
Firewall concepts: stateful/stateless inspection, rule sets, NAT, ACLs.
VPN and encryption: IPSec, SSL/TLS tunnels, GRE.
Zero Trust architecture, network segmentation, modern security models.
Proficiency with observability and diagnostic tooling: packet capture and analysis (Wireshark, tcpdump), log aggregation (Kibana, Elasticsearch), metrics dashboards (Grafana), distributed tracing.
Strong scripting and automation skills (Bash, Python) with a track record of shipping tooling that improves reliability and reduces toil.
Experience with incident management, postmortem culture, and SLO/SLI-based reliability practices.
Excellent written and verbal communication. Able to convey complex technical information clearly to engineers, leadership, and customers.
Comfort owning ambiguous, cross-layer problems. Composure under pressure during high-severity incidents.
Desired Skills & Experience
SRE, DevOps, or platform engineering experience with direct customer-facing accountability.
Deep expertise at both L3/L4 (network infrastructure) and L7 (application protocols, DNS, HTTP, WebSocket).
Expert-level proficiency with Linux command-line tools: curl, dig, git, traceroute, mtr, strace, ss.
Data-at-scale analysis using SQL, PromQL, or equivalent.
Familiarity with CI/CD pipelines, infrastructure-as-code (Terraform, Pulumi), and container orchestration (Kubernetes, Docker).
Track record of building internal tooling or diagnostic utilities that measurably improved team efficiency.
Demonstrated technical leadership: mentoring engineers, driving cross-team initiatives, influencing outcomes without direct authority.
Experience applying AI/ML to production engineering or operational workflows.
Comfort engaging directly with enterprise customer engineering teams, including on calls during incidents.
Bonus Points
Active Cloudflare user who understands the platform as a practitioner.
Hands-on experience with Workers, Pages, R2, D1, or other developer platform services.
Cloud networking and security experience across AWS, Azure, or GCP.
Web programming (HTML, JavaScript) and regular expressions.
Chaos engineering or formal reliability frameworks (e.g., Google SRE principles).
Managing or configuring non-HTTP services: email, DNS authoritative/recursive, FTP, SSH.
Compensation
● For Portugal based hires: Estimated annual salary is between € 61,000 - 84,000
The final offer will be inclusive of time exemption, in alignment with the applicable law and collective bargaining agreements.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: AZ_Mesa_HQ
Primary Responsibilities
Customer Experience Ownership
Serve as an operational advocate for customers and partners throughout the customer lifecycle.
Monitor customer satisfaction trends and identify opportunities to enhance service delivery.
Work cross-functionally to ensure timely resolution of customer issues and inquiries.
Develop recommendations that improve overall customer experience and operational efficiency.
Champion a customer-first culture across Connected Vehicle Services initiatives.
Operations Analysis & SLA Management
Monitor, measure, and analyze operational performance metrics, KPIs, and service level agreements (SLAs).
Produce recurring operational reports, dashboards, scorecards, and executive summaries.
Identify trends, bottlenecks, and emerging risks within customer case management processes.
Recommend corrective actions to improve operational effectiveness and SLA compliance.
Support continuous monitoring of operational health and customer service performance.
Customer Case Management & Escalations
Manage complex customer escalations through resolution.
Coordinate cross-functional teams to investigate and resolve operational issues.
Ensure appropriate documentation, communication, and follow-through on escalated cases.
Maintain visibility into high-priority customer issues and provide status updates to leadership.
Drive timely issue resolution while balancing customer satisfaction and business objectives.
Process Creation & Continuous Improvement
Design, document, implement, and improve operational processes, workflows, and standard operating procedures.
Identify opportunities for automation and operational efficiency.
Drive continuous improvement initiatives using Lean, Six Sigma, DMAIC, or similar methodologies.
Establish governance and process controls that support scale and consistency.
Create process documentation and operational playbooks to support organizational growth.
Problem Solving & Root Cause Analysis
Lead structured root cause investigations for operational incidents and recurring issues.
Analyze operational data, customer feedback, and business metrics to identify systemic problems.
Develop corrective and preventive action plans.
Implement and monitor solutions to ensure sustainable improvements.
Facilitate problem-solving workshops and cross-functional resolution efforts.
Training & Knowledge Management
Develop training materials, job aids, operational documentation, and best practices for internal and external customers.
Facilitate onboarding and ongoing training for team members and stakeholders.
Promote a culture of operational excellence and continuous learning.
Maintain knowledge repositories and ensure documentation remains current and accessible.
Support adoption of new tools, technologies, processes, and AI-enabled capabilities.
Project and Demonstration Coordination
Coordinate operational and cross-functional projects and demonstrations supporting Connected Vehicle Services and Innovation initiatives.
Facilitate project meetings, status reporting, and stakeholder communication.
Support implementation of new products, services, OEM integrations, partner programs, and operational initiatives.
Ensure projects and demonstrations remain aligned to business goals and customer outcomes.
Required Qualifications
Bachelor's degree in Business, Operations, Technology, Data Analytics, or related equivalent experience.
3+ years of experience in operations, business analysis, customer success operations, customer support, project coordination, process improvement, or related roles.
Experience managing customer issues, operational support processes, or escalation workflows.
Strong analytical and problem-solving capabilities.
Experience creating reports, dashboards, and operational metrics.
Demonstrated ability to work independently in a fast-paced environment.
Proven ability to prioritize competing demands and manage multiple initiatives simultaneously.
Preferred Qualifications
Experience in transportation, mobility, tolling, fleet management, telematics, connected vehicle services, automotive technology, or related industries.
Knowledge of connected vehicle ecosystems, vehicle telematics, OEM integrations, fleet operations, or transportation technology solutions.
Experience supporting customer-facing technology products and services.
Knowledge of Lean, Six Sigma, DMAIC, Agile, Scrum, Kanban, or continuous improvement methodologies.
Familiarity with AI-powered productivity and analytics tools.
Experience managing operational projects across multiple stakeholders.
Experience leveraging data and automation to improve operational performance and customer outcomes.
Required Skills & Tools
Software & Technology
Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams)
Advanced Microsoft Excel (Pivot Tables, Lookups, Data Analysis, Reporting, Dashboards)
Salesforce CRM a Plus
AI Toolsets (Microsoft Copilot, OpenAI / ChatGPT, Claude, etc.) a Plus
Process mapping and workflow documentation tools a Plus
Industry Knowledge (Preferred)
Transportation and mobility ecosystems
Connected vehicle technologies
Vehicle telematics platforms
Fleet operations and fleet technology
Digital service operations
Customer support and service management environments
Behavioral Competencies
The successful candidate will demonstrate:
Customer-centric mindset
Technical aptitude and comfort learning new technologies
Innovative and forward-thinking approach
Strong analytical and critical thinking skills
Natural problem-solving abilities
Continuous improvement mindset
Exceptional attention to detail
High standards of quality and accountability
Strong work ethic and ownership mentality
Self-motivation and ability to work with minimal supervision
Excellent verbal and written communication skills
Strong organizational and time-management skills
Ability to influence and collaborate across functions
Adaptability and resilience in a dynamic environment
Commitment to delivering outstanding customer experiences
Verra Mobility Values
An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:
Own It.
We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
Do What’s Right.
We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
Choose Courage Over Comfort.
We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease.
Win Together.
We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.
With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company.
Verra Mobility Applicant Privacy Notice
Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
.
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU’LL DO
- Design, build, and deliver enablement programs that drive productivity across our fast-growing European sales and sales engineering teams, including supporting new hire onboarding cohorts as they ramp in seat, in region.
- Use AI tools to create content faster, run AI-driven role-play and call coaching, and give sellers self-serve answers to their questions.
- Own training on the tools EMEA sellers and SEs use daily for account research, call prep, call recaps, pipeline updates, and drafting outreach and proposals.
- Teach sellers when to trust AI output, how to verify it, and how to handle customer data under EU privacy and regulatory requirements (GDPR, EU AI Act), so every seller can explain, demo, and stand behind how Sierra uses AI with customers.
- Create playbooks and programs, track adoption and impact (tool usage, time saved, ramp speed, deal velocity), and report results to EMEA and global sales leadership. Turn the best field practices into shared prompts, playbooks, and workflows for the global enablement team.
- Localize and launch global sales plays in EMEA (flagging any that don’t translate), collect field feedback for the global Programs Lead, and support regional launches with Sales Leadership and Marketing.
WHAT YOU’LL BRING
- 5+ years in sales enablement at a B2B software company, with exposure to both onboarding and plays
- Experience adapting centrally built programs for a regional audience
- Evidence of leadership: prior people management, or leading projects and mentoring others, and a genuine interest in leading a team
- Credibility with senior sales leaders and experienced sellers and SEs, and a strong facilitator
- Hands-on, daily use of AI tools in your own work, and experience teaching others to adopt new tools and change how they work
- Comfortable working independently with a team several hours behind you
EVEN BETTER…
- Experience in AI or enterprise software
- Additional European languages
- Experience as the first enablement hire in a region
- Experience hiring or building a team
- Experience running an AI fluency or AI tooling program for a sales team
- Familiarity with the EU AI Act or GDPR as they apply to how sales teams use AI
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: New York, New York, United States
Join the Team!
Is technology your passion? Do you want to work with smart, forward-thinking individuals? Do you want to grow in a career you love?
At Align, our professionals are the key to our success. We don’t just hire talent, we invest in exceptional people who are forward-thinking, results-driven, and passionate about what they do. We’re a group of tech-savvy professionals who are motivated by making an impact. Our culture is one of unbounded opportunity that celebrates the passions, skills and ideas of our team—work hard, play hard, be smart!
We believe great communities lead to great companies. That’s why we offer a dynamic workplace where you feel inspired, engaged and innovative. We offer professionals opportunities to train in the leading technologies, make an impact within the industry and acquire valuable new skills whether on client sites or in one of our regional offices.
Position Overview
Align is seeking a Director, Talent and Culture to lead and evolve our Talent and Culture function as we grow. Reporting to the Chief Operating Officer, this role connects our business objectives, culture, and professional experience, and partners with executive leadership to design and implement talent, career development, and culture strategies.
A core priority of this role is building and administering a structured career management and coaching program, modeled on a guidance counselor, so every professional across our lines of business understands their options, has a development plan, and sees a path to grow at Align. The ideal candidate is a people-first leader with a strategic approach to systems, data, and technology, and the appetite to grow into broader People leadership as Align scales.
This position works out of our Midtown Manhattan office.
This is a full-time position offering full benefits, a base salary in the $170,000–$200,000 range (commensurate with experience), and performance-based bonuses.
Key Responsibilities
Leadership & Strategy:
Build and scale a high-performing Talent and Culture function in partnership with executive leadership.
Career Management, Coaching & Retention
:
Create and administer a structured career program that gives every professional a clear path to grow at Align.
Training & Education (ALIGN PATH**)
:
Own Align’s company-wide training platform and career curricula, including the Analyst Program
**Professional Advancement and Training Hub
Culture & Professional Experience:
Champion Align’s values and strengthen the professional experience from onboarding through performance and recognition.
Talent Acquisition:
Shape recruiting strategy, hiring plans, and metrics to attract top talent across lines of business.
People Systems & Analytics:
Use people systems and data to drive scalability and better decision-making.
Leadership & Strategy
Build and scale a modern Talent and Culture function that supports every stage of the professional lifecycle and direct a team to execute it.
Partner with senior executives and management on talent acquisition and retention, organizational structure, performance management, and corporate culture.
Serve as a corporate change agent, implementing and communicating organizational change initiatives and programs.
Manage special projects and ongoing corporate initiatives as assigned by the COO.
Career Management, Coaching & Retention
Create, iterate on, and administer a structured career management and coaching program for professionals across all lines of business.
Establish a regular cadence of career conversations and development plans for Align professional.
Equip managers with the tools and training to coach effectively.
Build and oversee coaching resources, including trained managers, mentors, and career advisors, and personally advise professionals as needed.
Partner with line-of-business leaders to define career paths, skills expectations, and advancement criteria by role, connected to ALIGN PATH learning.
Promote internal mobility so professionals can grow across lines of business.
Track retention, internal mobility, promotion velocity, and engagement to identify retention risks early and intervene.
Training & Education (ALIGN PATH)
Own ALIGN PATH (Professional Advancement and Training Hub), Align’s company-wide training and education platform, including the Analyst Program.
Develop and maintain career-training curricula for all positions, from entry level through senior management.
Expand learning opportunities through internal and external training, development, and knowledge management initiatives.
Measure participation and learning outcomes, and keep content current with the skills our lines of business need.
Culture & Professional Experience
Champion Align’s values and serve as steward of our culture across all lines of business.
Coach and consult directors and managers on morale, performance, and professional development.
Strengthen onboarding and orientation, including guide and mentoring programs for new professionals.
Evolve the performance review process to focus on continuous growth, alignment, and positive reinforcement.
Lead performance management, talent reviews, and succession planning.
Lead recognition programs and team-building events that strengthen engagement.
Own internal programs and communications, including event planning committees and home.align.com, in partnership with Marketing & Communications.
Talent Acquisition
Partner with Align’s Recruiting Lead to shape recruiting strategy and employer branding.
Partner with business leaders to forecast talent needs and build proactive hiring plans.
Ensure recruiting processes are scalable, efficient, and aligned with Align’s standards for talent and values.
Develop recruiting KPIs such as time to hire, acceptance rates, and offer rejection details.
Create reports and dashboards that hiring managers and executives can use to plan hiring needs.
Improve recruiting and onboarding workflows, candidate experience, and hiring outcomes.
People Systems & Analytics
Drive effective use of people systems and tools to support business growth and the professional experience.
Lead continuous improvement and innovation across People processes and technology.
Use people data and analytics to inform decisions, including retention trends and career program effectiveness.
Required Qualifications
10+ years of experience leading Talent Management, Learning & Development, Human Resources, Talent Acquisition, People Operations, or Organizational Development functions.
Significant experience managing teams and business-critical initiatives.
Proven success building and scaling People programs, including onboarding, career management and coaching, and learning and development, in growing, fast-paced organizations.
Deep expertise across talent management, career development, performance management, leadership development, and talent acquisition.
Working knowledge of employee relations, compensation, and HR operations.
Experience designing and administering career management, coaching, or mentoring programs that improve retention and internal mobility.
Demonstrated ability to leverage systems and analytics to drive efficiency and business outcomes.
Track record of measurable business impact in a highly collaborative environment.
Ability to handle confidential information, including sensitive legal matters.
Excellent communication, relationship-building, and stakeholder-management skills.
Preferred Qualifications
Experience in management consulting, technology services, IT professional services, or VAR environment.
Experience owning a learning and development program or learning platform (LMS), ideally including early-career or analyst programs.
Aptitude and appetite to grow into broader People leadership, including HR operations, compensation, and benefits.
Core Competencies
Talent Strategy
Career Development & Coaching
Learning & Development
Performance Management
Organizational Effectiveness
Talent Acquisition
Employee Engagement
Change Management
People Analytics
Executive Communication
Cross-Functional Leadership
Continuous Improvement
To support a fair, consistent, and high-quality hiring experience, some interviews may be recorded. These recordings help our team focus fully on the conversation at hand, rather than note-taking, and allow us to better evaluate and improve our recruitment process. Recordings are used solely for internal purposes such as training, quality assurance, and process improvement. Candidates will be informed in advance and asked to provide consent before any recording takes place.
Benefits and Perks:
At Align, we believe that supporting our employees both personally and professionally is key to our success. We offer a competitive benefits package designed to promote health, wellness, financial security, and work-life balance, including:
Comprehensive Medical, Dental, and Vision coverage
Health Savings Account (HSA) and Flexible Spending Account (FSA) options
401(k) plan with a dollar-for-dollar company match at 3% up to an annual maximum of $5k.
Complimentary ClassPass membership to support your health and wellness goals
Generous Paid Time Off (PTO)
Company-paid holidays
Cellphone Reimbursement Program
Floating Holiday to celebrate a day that is meaningful to you
Pre-tax commuter benefits, where applicable
Employee wellness programs, events, and team-building activities
Employee referral program
Align is a premier global provider of technology infrastructure solutions.
Align specializes in designing and deploying technology infrastructure solutions from the data center to the desktop as well as providing managed IT services for clients.
Our professional services team, which includes
Data Center Solutions
, provide strategic consulting, design, project management, engineering, implementation and support. Our best-in-class
Managed Services
team provides IT services and cybersecurity advisory for clients within the Alternative Investment industry. Align is a Microsoft Tier 1 Cloud Solutions Provider (CSP) and Gold Partner.
Our client centric approach and passion for driving IT innovation has enabled us to provide tailored solutions and business transformations for over three decades. Leading firms have relied on Align to provide forward-thinking technology strategies that support their current and future business needs.
Our teams have flawless track records of delivering technical solutions and have established long-standing relationships with an impressive client list of both Global 1000 and SMB clients. We work across a diverse list of industries including financial services, life sciences (pharmaceutical and health care), retail, technology, media and telecommunications.
For more information, visit:
www.align.com
Location: France
Workplace: Remote
Are you looking to have an impact on the daily life of millions of entrepreneurs in France (and tomorrow in Europe)?
Are you looking for a work environment that values trust, proactivity, and autonomy?
Then Pennylane is the right place for you !
Our vision
We aim to become the most beloved financial Operating System of French SMEs and Accounting Firms (and soon, European ones).
We help entrepreneurs rid themselves of time-consuming tasks related to accounting and finance while providing them with access to key financial information to assist in making the best decisions for their business.
About us
Pennylane is one of the fastest growing Fintechs in France (and soon to be in Europe!)
In 6 years of existence, we’ve managed to :
💻 Make ourselves known as a groundbreaking accounting and financial software for small businesses and their accountants
💰 Raise a total of €400 millions, including from Sequoia, the famous fund from the Silicon Valley who invested early in companies like Google, Facebook, Airbnb, Stripe, Paypal and much more...
👨👩👧👦 Grow from 7 cofounders to 1000 happy Pennylaners : we’re now recognized as one of the greatest places to work in France (and also remotely), with a 4.6/5 rating on Glassdoor https://www.glassdoor.fr/Avis/Pennylane-France-Avis-E4171708.htm.
🌍 Build an international environment with more than 25 nationalities, with a strong remote-friendly culture, where 30% of the employees are already working from all parts of Europe
🤝 Earn the trust of thousands of customers and accounting firms and obtain outstanding ratings https://www.google.com/search?q=pennylane&ei=O9pOYvm0Co-blwSmhKmIAw&ved=0ahUKEwi5vsWL-4H3AhWPzYUKHSZCCjEQ4dUDCA4&uact=5&oq=pennylane&gs_lcp=Cgdnd3Mtd2l6EAMyDQgAEIAEELEDEIMBEAoyCwguEIAEEMcBEK8BMgcIABCABBAKMgcIABCABBAKMgUIABCABDIFCAAQgAQyBQgAEIAEMgcIABCABBAKMgcIABCABBAKMgcIABCABBAKOgcIABBHELADOgkIABCwAxAKEEM6CgguEMcBEK8BEAo6BggAEBYQHjoICAAQFhAKEB46DQguEIAEEMcBEK8BEApKBAhBGABKBAhGGABQ7QFY6wVgugdoAXABeACAAUiIAbMCkgEBNZgBAKABAcgBCcABAQ&sclient=gws-wiz
🚀 Already more than 1 500,000 small and medium-sized enterprises (SMEs) and over 8000 accounting firms use Pennylane in France!
ABOUT THE ROLE
We're looking for an experienced People Operations Specialist to join a team that moves fast, thinks strategically, and genuinely cares about the employee experience.
You'll be part of a structured yet agile People Operations team, working alongside Mathilde - our Head of People Operations and Ilham - your People Operations Manager, with 6 specialists each owning a dedicated scope, yours will cover Tech/Product/Data across Europe.
In this role, your solid grounding in HR operations and your ability to build robust reporting frameworks and automate administrative processes will be essential levers to support Pennylane's continued growth.
MAIN RESPONSIBILITIES
People operations partnering & employee lifecycle
- Be the go-to HR contact for a segment of the 600 Tech, Data, and Product employees working across 23 countries.
- Own the full employee journey: onboarding, offboarding, contracts, amendments, certificates, absences, end to end and with a high standard of quality
- Build trusted relationships with employees and managers, and be genuinely responsive and helpful
Payroll & benefits
- Prepare and transmit payroll variables with precision and reliability
- Monitor employee benefits (health insurance, pension, meal vouchers) and ensure employees get the most out of them
Process improvement & automation
- Ensure data integrity and accuracy within our Workday HRIS
- Spot inefficiencies, build solutions, whether that's a smarter Notion page, a better workflow, or a fully automated process
- Lead or co-lead the digitalization of HR tools and contribute to a more scalable PeopleOps infrastructure
Strategic & cross-functional projects
- Get involved in projects that go beyond your daily scope: D&I initiatives, EVP, HR tool rollouts
- Bring structure, documentation, and operational rigor to everything you touch
Compliance & regulatory monitoring
- Stay on top of labor law and ensure the company remains compliant
- Keep operational documentation sharp and up to date (onboarding booklet, Notion pages, charters, guides)
Why this role is different
- Real ownership: you're not executing someone else's plan, you define how PeopleOps works for your scope
- Room to grow: as the company scales, so does your scope and influence
- A team that values craft: we care about doing HR well, not just doing HR fast
ABOUT YOU
- You bring solid experience as a People Ops Specialist gained within a fast-growing company or startup environment.
- You are comfortable working independently, with a proven ability to juggle multiple priorities and stay effective in a fast-paced, ever-changing context.
- You will partner closely on a daily basis with several HRBPs, working hand in hand to support your scope of responsibilities.
- Pennylane is a company in full scale-up mode: a lot has already been built, but even more lies ahead. You thrive in environments where things move fast and where embracing change is part of the job.
- You're proficient in Workday and genuinely curious about how AI & automation can make People Ops smarter, you've already started putting that curiosity into practice !
- You are fully fluent in French and English.
RECRUITMENT PROCESS
1. Screening Interview with Nathalie - Sr. Business Recruiter for 30 mins online
2. Manager Interview with Ilham - People Ops Manager for 45 mins online
3. Case Study Interview with Ilham & Mathilde - Head of People Ops for 60 mins online
4. Final Interview with Marine - VP People for 45 mins online
5. Meet the Team for 30 mins online
6. Offer 🎉
WHAT DO WE DO TO MAKE YOUR WORK LIFE EASIER
🌴 Wherever you are based, you will get 25 vacations days paid by Pennylane
💵 You’ll have a competitive compensation package
📈 You'll get company shares to enjoy a piece of the success story you're building with us
🏡 You’ll have a budget to turn your home into a more comfortable workspace, as well as a monthly allowance to work from a coworking space whenever you feel like it
⛹️ Through our partner Gymlib, you’ll have access to 8000 fitness spaces in Europe and more than 300 activities related to wellness
💻 You’ll get the latest Apple equipment
🏢 Depending on the teams and the requirements of the position - you'll be able to work remotely from your country of residence, as long as it is in Europe and within a maximum time difference of two hours from the CET time zone
🎉 We are committed to regularly coming together for company events such as Tech Days (which bring remote Pennylaners together every 3 months) or our annual company seminar, fostering significant moments of cohesion for everyone.
If you are based in France, you will have a French contract following French regulation on top of the additional perks : 6 to 12 RTT, 5 weeks PTOs, lunch credits (Swile), Alan Blue healthcare cover and regular events in cities where Pennylaners are mostly presents (Lyon, Bordeaux, Nantes…)
We're working on providing those last advantages to our people based outside of France as well, but it can be quite more complex depending on different countries.
WHO ARE WE LOOKING FOR ?
To thrive at Pennylane, you need :
-To speak English (level is assessed and appreciated according to the department you’re applying to)
-To be energized by an ever-shifting work environment
-To be highly collaborative (within your team or other stakeholders)
-Sufficiently experienced to prioritize business-led actions on your day to day activity
We know that some people are less likely to apply than others, if they don’t feel like they meet the full list of criteria.
If you’re hesitating, we encourage you to apply : who knows, it might be the start of a meaningful and long-lasting collaboration.
Important information for candidates
Recruitment scam attempts are on the rise. We invite you to remain vigilant during your exchanges.
Applications through official channels only : apply exclusively through our job postings published on our official platforms (career site, official partner pages).
Always verify the sender's email address: our communications are sent from professional email addresses with the domains @pennylane.com or @pennylane-partners.com
We will never ask you for payment or financial information
(bank details, payment for an interview, equipment purchases, etc.) as part of the recruitment process. If such a request is made to you, it is fraudulent. We invite you to not respond and to report it to us immediately.
We also want to emphasize that we fully embrace diversity, equity and inclusion and that we’re doing our best to create a safe and inclusive environment.
We are committed to providing an equal employment opportunity regardless of gender, sexual orientation, origin, disabilities, or any other traits that make you who you are. If anything, diversity makes us a more fun place to work at.
🇫🇷 Données personnelles
Pennylane traite vos données pour gérer votre candidature et évaluer votre adéquation au poste. Si votre candidature n’aboutit pas, vos données peuvent être conservées 2 ans à compter de notre dernier échange ou de la clôture du recrutement afin de constituer & gérer un vivier de candidats. Vous pouvez vous opposer à tout moment et demander la suppression de vos données en écrivant à : dpo@pennylane.com. dpo@pennylane.com
Notre data policy https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
🇬🇧 Personal Data
Pennylane processes your data to manage your application and assess your suitability for the position. If your application is unsuccessful, your data may be retained for 2 years from our last exchange or the closing of the recruitment process, in order to build and manage a candidate pool. You may object at any time and request the deletion of your data by writing to dpo@pennylane.com. Learn more https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
🇩🇪 Personenbezogene Daten
Pennylane verarbeitet Ihre Daten, um Ihre Bewerbung zu bearbeiten und Ihre Eignung für die Stelle zu beurteilen. Sollte Ihre Bewerbung nicht erfolgreich sein, können Ihre Daten bis zu 2 Jahre ab unserem letzten Austausch oder dem Abschluss des Rekrutierungsverfahrens gespeichert werden, um einen Kandidatenpool aufzubauen und zu verwalten. Sie können jederzeit Widerspruch einlegen und die Löschung Ihrer Daten beantragen, indem Sie an dpo@pennylane.com schreiben. Mehr erfahren https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
🇪🇸 Datos personales
Pennylane trata sus datos para gestionar su candidatura y evaluar su idoneidad para el puesto. En caso de que su candidatura no sea seleccionada, sus datos podrán conservarse hasta 2 años a partir de nuestro último contacto o de la finalización del proceso de selección, con el fin de constituir y gestionar una reserva de candidatos. Puede oponerse en cualquier momento y solicitar la eliminación de sus datos escribiendo a dpo@pennylane.com. Más información https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity
Grafana Labs is looking for a
Regional Vice President, Enterprise
who will be responsible for supporting a team of Regional Directors who lead our Enterprise teams. As the RVP you will be asked to drive revenue growth, actively coach existing reps, and attract new talent. The RVP holds ultimate responsibility for the region's success, reputation & culture - this senior leader should be experienced in cross-functional engagement and have a natural interest in partnering with other GTM, G&A, and R&D leaders - ensuring alignment of the region's success with North America & company goals, alike.
Your expertise will be critical in helping articulate the value of our solutions and building strong relationships between the prospect and the Grafana Labs team. This is a critical hire for the company, reporting directly to the Vice President of America Sales and working closely with the rest of the GTM leadership team.
What You Will Be Doing:
Managing a team of up to 5 Regional Directors across the United States.
Foster an environment of teamwork, transparency, creativity, and continuous improvement
Travel when needed to assist in deal creation and closure, as well as meet any managerial needs by providing support to your team
Partnering across all of Grafana GTM leadership to ensure a seamless customer experience
You’ll be responsible for making the team successful and delivering exceptional results
You’ll be responsible for hiring, retaining & developing great talent across the team from leaders to account executives
What You Bring With You:
3+ years of second or third line SaaS Sales leadership
Consistent track record of leading teams to exceed quotas and objectives within a fast-paced and technical client acquisition-driven business
You have ideally led product-led sales teams before and worked with a complex, technical product
Ability to operate in an entrepreneurial, remote environment
Growth mindset, leading by example & proactively bringing solutions to challenges you identify, backed by data
In the United States, the OTE compensation range for this role is $450,000 - $475,000. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed
here
.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: United States (Remote)
Workplace: Remote
ABOUT ONEPAY
OnePay is the consumer fintech trusted by millions of Americans to make money better.
Our financial system is broken. High fees, low rates, and too few ways to actually grow your money. We’re fixing it. And we’re moving fast.
We’re an all-in-one financial services platform that brings together banking, high-yield savings, credit cards, point-of-sale lending, investing, and crypto in one place. We also partner with employers, HCM providers, gig platforms, and others to deliver embedded financial services to millions of employees and frontline workers.
We’re backed by Walmart, the world’s largest retailer, and Ribbit Capital, one of fintech’s most respected investors, giving us rare scale, distribution, and the opportunity to build something truly category-defining.
But what really sets OnePay apart is how we move. Our customers don’t have time to wait… and neither do we. This place moves fast, and we’re looking for people who are:
- Ready to run
- Hungry and driven by urgency
- Exceptional at what they do, with low ego
- Comfortable operating in motion
THE ROLE
As an AEO/SEO Content Writer at OnePay, you’ll own the words behind our blog and landing pages, turning banking, credit building, investing, and rewards into content that’s clear, accurate, and impossible to bounce from, and that ranks.
This isn’t “write and publish.” You’ll work from keyword and search-intent research, move through a regulated-industry editorial process, and keep iterating based on what performs. You’ll work alongside our in-house SEO Lead and external SEO agency, turning their research and strategy into copy that’s ready to publish and built to win.
If you’ve written for a bank, fintech, or other regulated financial brand and know how to balance compliance, clarity, and conversion, this is your role. You will:
- Write blog posts and landing page copy for OnePay’s core products: banking, credit building, credit cards, investing, crypto, and rewards
- Turn keyword research and search-intent briefs into sharp outlines, then into polished, published copy
- Build landing pages that convert, with clear value props, scannable structure, and calls to action people click
- Partner with SEO and growth to spot content gaps and prioritize topics by traffic and business impact
- Work with Legal and Compliance so every piece is accurate and properly reviewed before it goes live
- Shape and evolve the OnePay voice: approachable, plain-spoken, never jargon-heavy, even when the topic is technical
- Refresh existing content as search performance, products, and regulations change
- Dig into analytics and SEO tools, then use what you learn to make the next brief better
YOU BRING
- 5+ years as an SEO or content writer, with a published portfolio that performs in search
- Experience writing for a fintech, bank, credit union, or other regulated financial company, including compliance review cycles and working directly with Legal and Compliance on approvals
- Strong on-page SEO: keyword research, search intent, internal linking, metadata, and content structure, plus fluency with tools like Ahrefs/Semrush, Google Search Console, and a modern CMS
- Writes conversion-focused landing page copy, not just blog posts that rank, and works from SEO briefs without losing voice or clarity
- Sharp editor with obsessive accuracy on numbers, terms, and disclosures, who can explain credit building, investing basics, BNPL, and rewards simply without dumbing them down
- Curious about where search is headed (AI Overviews, ChatGPT, Claude, Perplexity), and willing to partner with PR on on-brand, review-ready LinkedIn copy
- Drive and proactivity - everyone here is a builder and executor
WHAT WE OFFER
- Competitive base salary, stock options, and health benefits from Day 1
- 401(k) plan with company match
- Remote-friendly (US), flexible time off (FTO), and opportunities for growth
- A high-growth, mission-driven, inclusive culture where your work has real impact
STANDARD INTERVIEW PROCESS
Our process varies by role. Most candidates go through:
- AI-assisted initial screen
- Interview with Talent Partner
- Technical or Hiring Manager Interview
- Team Interview
- Executive Interview
- Offer!
EQUAL EMPLOYMENT OPPORTUNITY
To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com.
seniorUnited States
УдалённоseniorRemote - Colombia
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
ГибридseniorEurope; Canada; Excellent written and spoken English, and proven collaboration in cross-functional teams across time zones
УдалённоseniorRemote - US
London, United Kingdom; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
УдалённоseniorГеография найма не уточнена
Boston, Massachusetts, United States
УдалённоГеография найма не уточнена
seniorГеография найма не уточнена
География найма не уточнена
ОфисleadLondon
New York, New York, United States
УдалённоFrance; 🏢 Depending on the teams and the requirements of the position - you'll be able to work remotely from your country of residence, as long as it is in Europe and within a maximum time difference of two hours from the CET time zone
United States (Remote)
УдалённоUnited States (Remote); We encourage candidates from all backgrounds to apply; Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com