Location: Belgium
Project Overview:
At
Flosum
, we build the leading native DevOps, Release Management, and Data Backup solutions for the Salesforce ecosystem. While our core platform is native to Salesforce, we utilize a hyperscale, open-cloud architecture on AWS for key web applications and high-throughput background processing.
We are looking for an expert
Senior QA Automation Engineer
to design, build, and maintain an end-to-end automated testing framework that bridges our AWS cloud web applications and our core Salesforce architecture. This is a mission-critical role where you will ensure the seamless, secure sync of enterprise DevOps data between cloud microservices and Salesforce metadata.
What You Will Do:
Design and implement an automated testing framework covering both our AWS-hosted web app and our connected Salesforce native workflows.
Automate end-to-end user journeys that cross platforms (e.g., actions initiated in our cloud web UI that trigger deployments or metadata backups inside Salesforce).
Create stable UI tests for Salesforce Lightning that resist dynamic ID changes and effectively handle Shadow DOM components (using UTAM, Playwright, or enterprise testing tools).
Develop robust API automation suites to validate real-time data integrations, webhooks, and secure queues running between AWS and Salesforce.
Integrate the automated test suites cleanly into modern Git-based CI/CD pipelines.
Requirements
Required Experience & Skills:
4+ years
in QA Automation Engineering, specifically handling complex enterprise integrations.
Deep Salesforce Expertise:
Exceptional understanding of Salesforce Lightning architecture, metadata, security models, and developer workflows.
Technical Stack:
Proficient in code-first automation (Playwright, Cypress, Selenium) OR deep expertise in Salesforce-specific automated testing systems (Provar, ACCELQ, or UTAM framework).
API & Database Testing:
Expertise in REST API testing and a strong command of SOQL queries for direct Salesforce database verification.
DevOps Mindset:
Solid experience setting up automated test steps within CI/CD pipelines (GitHub Actions, GitLab, or cloud developer tools).
Location: Belarus
Project Overview:
At
Flosum
, we build the leading native DevOps, Release Management, and Data Backup solutions for the Salesforce ecosystem. While our core platform is native to Salesforce, we utilize a hyperscale, open-cloud architecture on AWS for key web applications and high-throughput background processing.
We are looking for an expert
Senior QA Automation Engineer
to design, build, and maintain an end-to-end automated testing framework that bridges our AWS cloud web applications and our core Salesforce architecture. This is a mission-critical role where you will ensure the seamless, secure sync of enterprise DevOps data between cloud microservices and Salesforce metadata.
What You Will Do:
Design and implement an automated testing framework covering both our AWS-hosted web app and our connected Salesforce native workflows.
Automate end-to-end user journeys that cross platforms (e.g., actions initiated in our cloud web UI that trigger deployments or metadata backups inside Salesforce).
Create stable UI tests for Salesforce Lightning that resist dynamic ID changes and effectively handle Shadow DOM components (using UTAM, Playwright, or enterprise testing tools).
Develop robust API automation suites to validate real-time data integrations, webhooks, and secure queues running between AWS and Salesforce.
Integrate the automated test suites cleanly into modern Git-based CI/CD pipelines.
Requirements
Required Experience & Skills:
4+ years
in QA Automation Engineering, specifically handling complex enterprise integrations.
Deep Salesforce Expertise:
Exceptional understanding of Salesforce Lightning architecture, metadata, security models, and developer workflows.
Technical Stack:
Proficient in code-first automation (Playwright, Cypress, Selenium) OR deep expertise in Salesforce-specific automated testing systems (Provar, ACCELQ, or UTAM framework).
API & Database Testing:
Expertise in REST API testing and a strong command of SOQL queries for direct Salesforce database verification.
DevOps Mindset:
Solid experience setting up automated test steps within CI/CD pipelines (GitHub Actions, GitLab, or cloud developer tools).
Location: United States
The Opportunity
We are a bootstrapped, profitable enterprise SaaS company at $30M ARR with a clear trajectory to $100M. We have built the only 100% natively-architected platform in our ecosystem for DevSecOps, Data Protection, and Security—serving Fortune 500 enterprises across regulated industries including financial services, healthcare, government, and hospitality. Our customer base includes household-name brands, and our five-product portfolio creates significant expansion and cross-sell opportunity.
We are not looking for a CRO who will spend six months “assessing the landscape.” We need a proven operator who has personally scaled a SaaS business from $20–40M to $100M+ ARR, who understands that profitable growth is non-negotiable, and who can build and execute a revenue engine that compounds quarter over quarter. This is a company built by missionaries, not mercenaries—and we expect the same from our CRO.
The Product Portfolio
Our platform consists of five integrated product lines, all built 100% natively within the Salesforce ecosystem. This native architecture is a core competitive differentiator—no external servers, no third-party middleware, no security exposure points:
DevOps — End-to-end release management, version control, CI/CD, and automated deployments for Salesforce environments. Designed for enterprise-scale complexity with full audit trails and compliance controls.
Backup & Archive — Complete data protection with automated backup scheduling, granular recovery, and intelligent archival capabilities that help enterprises manage data lifecycle and reduce storage costs.
Trust Center (Security & Compliance) — Proactive security scanning, vulnerability detection, and compliance monitoring that gives regulated enterprises real-time visibility into the health and security posture of their Salesforce environments.
Data Seeding — Intelligent test data management that enables enterprises to create realistic, anonymized datasets for sandbox and development environments without exposing production data.
DevOps for Veeva — Purpose-built release management for life sciences organizations running Veeva CRM on the Salesforce platform, addressing the unique regulatory and validation requirements of pharmaceutical and biotech companies.
The company has also integrated AI-powered capabilities into the platform, enabling intelligent automation across the DevOps lifecycle. The multi-product portfolio creates a powerful land-and-expand motion: the average deal size is increasing, and the cross-sell opportunity across the five product lines is substantial and largely untapped.
Requirements
Core Responsibilities
Revenue Strategy & Execution
Own the full revenue number: new business, expansion, renewal, and retention across all segments (Enterprise, Mid-Market, and emerging PLG).
Design and execute the go-to-market strategy to scale from $30M to $100M ARR within 3–4 years while maintaining profitability.
Build and operationalize a quarterly planning cadence with bottoms-up forecasting, pipeline coverage models, and segment-level unit economics tracking.
Establish minimum deal size thresholds and systematically prune low-value accounts that dilute team capacity and drag down margins.
Drive cross-sell and upsell motions across the five-product portfolio, increasing average contract value and multi-product adoption rates.
Pipeline & Demand Generation
Build a scalable, multi-channel demand generation engine spanning outbound prospecting, content marketing, digital campaigns, events, partner referrals, and product-led growth.
Own pipeline coverage ratios and ensure 3–4x pipeline-to-quota coverage at all times across segments.
Implement rigorous pipeline inspection and deal management processes with weekly forecasting reviews, stage-gate criteria, and data-driven coaching.
Personally engage in strategic pipeline development for enterprise accounts, including executive-to-executive relationship building.
Product-Led Growth & Innovation
Design and execute a PLG motion that creates a self-service entry point into the platform, converting free or low-cost users into enterprise contracts.
Build the instrumentation, analytics, and product-sales handoff processes required to identify and convert PLG-qualified leads into sales-assisted opportunities.
Develop innovative go-to-market strategies that differentiate the company from competitors relying on traditional sales motions, including community-led growth and ecosystem-based strategies.
Enterprise Sales & Large Deal Execution
Personally lead and close strategic enterprise deals with Fortune 500 accounts, particularly in regulated industries with complex procurement and compliance requirements.
Penetrate large enterprise accounts through multi-threaded relationships, executive sponsorship, and value-based selling that ties platform outcomes to business-critical KPIs.
Build and manage a structured enterprise deal process including discovery frameworks, mutual close plans, executive business reviews, and competitive displacement playbooks.
Develop an account-based strategy for the top 50 target accounts with dedicated pursuit plans, relationship maps, and executive engagement cadences.
Customer Retention & Expansion
Drive gross revenue retention from current levels to 92%+ through proactive customer health monitoring, risk identification, and executive intervention processes.
Own the net revenue retention number, targeting 110%+ through systematic expansion and cross-sell into the installed base.
Establish executive-level relationships with top accounts, ensuring strategic alignment and long-term partnership positioning.
Implement a structured customer lifecycle management process from onboarding through renewal, with clear ownership, milestones, and escalation paths.
Global Team Leadership
Lead and scale a global revenue organization encompassing Sales (Enterprise and Mid-Market), Marketing (Demand Gen, Product Marketing, Field Marketing), Business Development (SDR/BDR), Customer Success, and Revenue Operations.
Build a performance-driven culture with clear accountability, transparent metrics, and a low-tolerance approach to underperformance—while maintaining a supportive, coaching-oriented environment for top performers.
Recruit, develop, and retain A-level talent across all revenue functions, with a particular emphasis on hiring missionaries who demonstrate ownership mentality and independent judgment.
Manage distributed teams across time zones with disciplined operating rhythms, clear communication protocols, and consistent performance management.
Unit Economics & Profitable Growth
Maintain and improve unit economics as the company scales: CAC payback under 18 months, LTV-to-CAC ratio above 3x, and gross margins consistent with best-in-class SaaS benchmarks.
Make resource allocation decisions based on data, not instinct—investing in segments, channels, and motions that demonstrate efficient returns and pulling back from those that do not.
Provide the CEO and board with clear, honest reporting on revenue performance, pipeline health, retention trends, and forward-looking indicators.
Required Qualifications
Proven track record scaling a B2B SaaS company from $20–40M to $100M+ ARR as CRO, VP of Sales, or equivalent revenue leadership role.
Direct, personal experience closing six- and seven-figure enterprise deals with Fortune 500 or equivalent large enterprise customers.
Experience leading a global, multi-functional revenue organization including Sales, Marketing, and Business Development with 50+ total team members.
Demonstrated ability to build and operate a demand generation engine that produces predictable, inspectable pipeline across multiple channels.
Deep understanding of modern SaaS unit economics including CAC, LTV, payback period, gross margin, GRR, and NRR—with evidence of running a profitable or capital-efficient operation.
Experience implementing or scaling a product-led growth motion alongside traditional enterprise sales.
Track record of improving gross revenue retention to 90%+ and net revenue retention to 110%+ at scale.
Experience selling into regulated industries (financial services, healthcare, government, life sciences) with complex compliance and security requirements.
Minimum 15 years of progressive revenue leadership experience, with at least 5 years in a CRO or equivalent role.
Strongly Preferred
Experience in the Salesforce ecosystem or adjacent enterprise platform ecosystems.
Background in DevOps, DevSecOps, or developer tools with an understanding of how technical buyers evaluate and adopt platform solutions.
Experience at a bootstrapped or capital-efficient company (not solely venture-backed hypergrowth environments where profitability was not a constraint).
Familiarity with multi-product portfolio selling and the orchestration of cross-sell and land-and-expand motions.
Experience building and leveraging executive communities or advisory boards as a strategic GTM channel.
History of competitive displacement wins against well-funded or market-leading competitors.
This role is not for everyone. It is for someone who has done this before—not someone who believes they can figure it out. It is for someone who runs toward problems, not away from them. Someone who holds themselves to a higher standard than anyone else could impose. Someone who understands that in a bootstrapped, profitable company, every decision carries real weight and every dollar matters.
If you are that person, we want to hear from you.
Benefits
Competitive compensation, incentive structure, and company equity
Daily coaching, mentorship, and growth opportunity
Remote-first team!
Be part of a global, mission-driven team
Learn from top leaders in Salesforce DevOps and SaaS sales
Work on exciting challenges in a rapidly growing industry
Unlimited Flex Time Off Plan + All Major holidays
Compensation & Structure
Compensation will be commensurate with experience and structured to reward performance:
Competitive base salary reflecting the CRO-level scope and enterprise SaaS benchmarks.
Significant performance-based variable compensation tied to bookings, retention, and profitability targets—not vanity metrics.
Equity participation with meaningful upside tied to the $30M-to-$100M growth trajectory.
Clear quarterly milestone structure with transparent measurement and payout criteria.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As Director, Social Media, you'll lead GitLab's global social media strategy and help people understand how GitLab is co-creating the future of software development. The role shapes how GitLab shows up across social channels, connecting our company, product, and employer stories, to build meaningful engagement with customers, users, contributors, candidates, and industry audiences. Expect to set clear priorities, guide execution, and use insights to strengthen GitLab's voice and business impact. You'll own the outcomes of GitLab's social function — strategy, budget, team development, tooling, and results — and serve as GitLab's senior-most voice on social strategy with executive stakeholders.
This is a player-coach role. You'll set the strategy and stay close enough to the work to write, build, and ship alongside the team. Two Social Media Managers report to the head of corporate communication and work with you on a dotted-line basis. You'll set their strategic direction, raise the editorial and craft bar, and develop them as practitioners, including goal-setting, feedback, and career development in partnership with their manager. Influence matters in this role, which is why it calls for someone who has already led and grown social practitioners.
What you’ll do
Own the performance of GitLab's social function and its contribution to marketing and business goals.
Lead GitLab's global organic social media strategy, channel plans, and editorial priorities.
Own GitLab's YouTube strategy end to end — channel architecture, programming and series development, long- and short-form video, packaging (titles, thumbnails, metadata), search and recommendation optimization, and subscriber and watch-time growth.
Partner with Growth Marketing on paid social, including briefing creative, aligning organic and paid on shared audiences and messaging, informing boosting and amplification decisions, and connecting paid performance back to organic strategy.
Develop clear, audience-focused campaigns that support company, product, brand, and talent goals.
Guide content planning and publishing across social channels while maintaining a consistent GitLab voice.
Own the social media budget, tooling stack, and agency, freelance, and production partner relationships.
Partner with teams across Marketing, Communications, Product, Sales, Talent Acquisition, and other functions to plan and deliver social programs.
Build processes that support effective collaboration in GitLab's all-remote, asynchronous environment.
Use social listening, audience insights, and performance data to improve content and inform broader marketing decisions.
Lead the measurement framework for social — KPIs, dashboards, and reporting cadence — and report performance and learnings to marketing and executive leadership.
Partner with DevRel on community engagement to help GitLab participate in relevant industry conversations with a clear, useful point of view.
Build and run creator, influencer, and advocacy programs, including developer creators, GitLab community contributors, and team member advocacy.
Own GitLab's employee advocacy program — grow participation across Marketing, Sales, Engineering, and Talent, equip team members with content worth sharing, and measure reach, engagement, and contribution to brand and talent goals. Partner with Communications and Talent Acquisition on enablement, and manage the advocacy platform and its adoption.
Support executive and expert social presence, partnering with Communications to help GitLab leaders and technical experts show up credibly on social, including constructive conversations with C-suite executives about proposed content.
Apply AI tools thoughtfully across the social workflow to help GitLab model what an AI-native marketing team looks like.
Prepare for and guide responses to sensitive or fast-moving issues in partnership with the appropriate teams.
What you’ll bring
10+ years in social media, including at least 5 years leading social strategy for a global brand at the senior manager level or above, and accountable for the function's results.
Experience owning a social function end to end, including strategy, budget, headcount, tooling, and results as the accountable leader.
Experience leading teams, agencies, and cross-functional programs, with clear ownership of and accountability for outcomes.
Depth in YouTube strategy, including owning and growing a brand or business channel, and can speak to programming decisions, video formats, packaging, and the metrics that actually move a channel.
Hands-on experience growing LinkedIn and X as primary channels, with judgment about what content, format, and cadence work on each.
Experience with paid social programs and how organic and paid social reinforce each other, including creative for paid, audience strategy, and interpreting paid performance data.
Experience connecting social media programs to broader brand, communications, product, or business priorities.
Strong editorial judgment and the ability to turn complex topics into clear, engaging content.
Fluency with short-form and long-form video as core social formats, including working with production partners and creators.
Experience defining a measurement framework for social, including KPIs, dashboards, and reporting cadence, and presenting performance, learnings, and recommendations to executive leadership on a standing basis.
Experience building or scaling an employee advocacy program, including driving adoption across multiple functions, sustaining participation beyond launch, and reporting attributed reach and business contribution
Fluency with an enterprise social stack for publishing, listening, and advocacy. Ours is Sprout Social, Meltwater, and EveryoneSocial.
Experience running social programs across multiple regions and languages, and judgment about what to localize versus centralize.
Skill in managing multiple priorities and making sound decisions in fast-moving situations.
A collaborative, inclusive approach and the ability to work effectively in a distributed, asynchronous environment.
Passion about GitLab's mission and the future of software development, open source, artificial intelligence, and DevSecOps.
About the team
This role is part of GitLab's Marketing organization and works across teams to present a clear, consistent company voice on social media. The team collaborates asynchronously with partners across regions and functions, balancing planned campaigns with timely engagement. Together, you'll help audiences understand GitLab's platform, mission, values, and impact.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$139,200
—
$235,200 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Spain
Workplace: Remote
ClickHouse is on a mission to grow a vibrant global user community and accelerate our journey as a cloud first company. We’re looking for a seasoned Account Executive to help expand our customer base and shape the future of ClickHouse adoption in the region.
Our ideal candidate brings both business acumen and technical depth, capable of guiding customers with specialized expertise to help them achieve their objectives and unlock the full value of ClickHouse.
WHAT YOU’LL BE DOING
- Identify and nurture opportunities, build pipeline, and close short term Cloud monthly contracts, while simultaneously developing a strategic Enterprise business with complex sales cycles.
- Evangelize ClickHouse’s vision and solutions to secure strategic commercial commitments.
- Take a solution-based approach to selling, delivering clear business value for customers.
- Champion the innovation behind ClickHouse Cloud, driving awareness and adoption.
- Manage customer details, including use cases, timelines, and forecasting, within Salesforce.
- Deliver accurate monthly business forecasts.
- Contribute to the ClickHouse ecosystem by engaging in local developer meetups and helping organize ClickHouse specific community events.
WHAT YOU BRING
- Proven ability to manage cross functional resources — from dedicated teams to executive staff, to drive successful outcomes.
- Expertise aligning cloud solutions with customer business needs, challenges, and technical requirements.
- 7+ of experience in open source software business models preferred; strong background in cloud and infrastructure software required.
- Passion for building long-lasting customer relationships and working cross-functionally in a diverse, global team.
- Excellent communication, negotiation, and presentation skills, with strong business and technical acumen.
BONUS POINTS FOR
- Entrepreneurial mindset with a proven record of delivering results in fast moving environments.
- Experience working effectively in a remote-first, global organization.
- Prior success selling databases or deploying applications with major cloud providers.
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new team member who joins our company receives stock options.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Vendor Operations & Governance Specialist.
About the job
We are seeking a results-driven Vendor Operations & Governance Specialist to oversee and optimize our global vendor partnerships. In this role, you will serve as the direct operational bridge and governance link between Twilio and our partner sites ensuring third-party contact centers consistently exceed Service Level Agreements (SLAs), quality standards, and operational benchmarks.
Working alongside our Global Workforce Management (WFM) team, you will establish operational rigor, lead vendor performance reviews, and audit site operations. The ideal candidate is an analytical and influential leader capable of driving vendor accountability, mitigating operational risks, and translating vendor performance data into actionable strategic insights for senior leadership.
Responsibilities
In this role, you’ll:
Day-to-Day Vendor Operations & Performance
Own daily operational execution, Service Level Agreement (SLA) compliance, quality scores, and site performance across partner-managed queues.
Drive partner sites to exceed core operational metrics, including, productivity, Customer Satisfaction KPIs: CSAT/CES, Quality Assurance, and Average Handle Time (AHT).
Lead daily vendor huddles, intraday performance tracking, and weekly operational performance reviews (WBR).
Institute monthly Root Cause & Action Plan (RCAP) processes to eliminate operational bottlenecks and customer friction points.
Conduct bi-weekly cross-site calibration sessions with internal Quality and Training teams.
Vendor Relationship & Operational Governance
Serve as the primary operational point of contact for vendor leadership, establishing clear accountability routines.
Operationalize Twilio’s core values ("Wear the Customer’s Shoes") across partner sites through daily routines, coaching, and onboarding excellence.
Audit site culture, agent sentiment, and leadership-to-agent ratios to keep site attrition below target thresholds.
Partner closely with the WFM Manager to ensure headcount alignment, ramp execution, and interval coverage match operational needs.
Talent Pool & Pipeline Optimization
Evaluate and recommend optimal geographical talent pools and partner site profiles for operational scaling or re-allocation.
Collaborate with vendor recruitment teams to refine candidate profiles, ensuring alignment with API-driven support and complex technical workloads.
Partner with vendor sites to ensure comprehensive and consistent new-hire and multi-skill onboarding, including training readiness, execution and successful completion.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
5+ years in Vendor Site/Contact Center Operations:
Direct experience managing vendor relationships and multi-channel support operations (min. 100+ FTE footprint).
Operational Governance Focus:
Strong background in delivering results, site audit routines, performance scorecards, calibration routines, continuous improvement frameworks and structured governance routines (QBRs/MBRs/scorecards).
WFM & Cross-Functional Alignment:
Fluency in workforce management concepts (occupancy, shrinkage, schedule adherence) to effectively collaborate with the internal WFM team.
Domain & System Experience:
Background in developer-first or SaaS platforms, API-driven support workloads, and experience with systems like Zendesk, Twilio Flex, Looker, or Tableau.
Cross-Functional Process and Workflow Design:
Demonstrated ability to build operational excellence, SOPs, drive and influence standardization without direct authority, and communicate complex operational data to executive leadership.
Location
This role will be remotely located in the United States.
This role will be remote,
but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $116,960.00 - $146,200.00
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Application deadline information
Applications for this role are intended to be accepted until October 5th, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: United States (Remote)
Workplace: Remote
ABOUT ONEPAY
OnePay is the consumer fintech trusted by millions of Americans to make money better.
Our financial system is broken. High fees, low rates, and too few ways to actually grow your money. We’re fixing it. And we’re moving fast.
We’re an all-in-one financial services platform that brings together banking, high-yield savings, credit cards, point-of-sale lending, investing, and crypto in one place. We also partner with employers, HCM providers, gig platforms, and others to deliver embedded financial services to millions of employees and frontline workers.
We’re backed by Walmart, the world’s largest retailer, and Ribbit Capital, one of fintech’s most respected investors, giving us rare scale, distribution, and the opportunity to build something truly category-defining.
But what really sets OnePay apart is how we move. Our customers don’t have time to wait… and neither do we. This place moves fast, and we’re looking for people who are:
- Ready to run
- Hungry and driven by urgency
- Exceptional at what they do, with low ego
- Comfortable operating in motion
THE ROLE
As a Platform Engineer (AI & Automation) at OnePay, you are the technical force responsible for transforming AI strategy into production reality. You will embed within cross-functional teams to design, build, and deploy the agentic systems and intelligent tooling that automate complex workflows and 10X their impact.
WHAT YOU’LL DO
- Operate as an AI-native engineer, utilizing tools like Cursor and Claude Code to rapidly prototype, deploy, and ship production-grade AI agents and automation workflows that solve high-stakes business problems in cross-functional organizations.
- Lead structured discovery sessions with business stakeholders and Subject Matter Experts to surface requirements, assess feasibility, and translate manual processes into clear, performant technical specifications and agentic architectures.
- Build, maintain, and secure robust integrations between the core SaaS stack and custom AI services, instrumenting monitoring, guardrails, and evaluation frameworks to ensure all AI-driven workflows are accurate, compliant (including PII handling and audit logging), and resilient at scale.
- Act as a technical force multiplier by empowering and educating internal partners to adopt AI-first mindsets, and create reusable playbooks, architecture decision records, and handoff documentation to enable teams to maintain and extend what you build.
YOU BRING
- 5+ years of professional engineering experience shipping production code to write clean, maintainable, and well-tested code.
- Hands-on expertise with modern AI tooling, including LLM APIs, agent frameworks (LangGraph, Claude SDK), developer tools (Cursor/Claude Code), MCP server development, and familiarity with LLM evaluation techniques (prompt regression testing, human-in-the-loop review, and automated eval pipelines).
- Systems integration experience, including a working knowledge of REST APIs, data pipelines (SQL), and cloud infrastructure (GCP/AWS).
- A "Product Mindset"—proactively finding friction points, designing solutions, and presenting trade-offs to all audiences—along with the drive and proactivity to "walk across org lines" to get things done.
TOOLS WE USE
We use Typescript front to back, with node and NestJS frameworks for server code and React Native for our iOS, Android, and Web clients. We run on a highly distributed cloud-native stack with Kubernetes and AWS, and scale and resiliency are at the heart of everything we build. We also embrace agentic development, so engineers have their choice of a variety of models and agent harnesses, including Claude Code, Cursor, Codex, and more to fit their workflow. While you don't need experience with our exact stack, familiarity with modern software engineering practices will help you ramp up quickly.
WHAT WE OFFER
- Competitive base salary, stock options, and health benefits from Day 1
- 401(k) plan with company match
- Remote-friendly (US), flexible time off (FTO), and opportunities for growth
- A high-growth, mission-driven, inclusive culture where your work has real impact
STANDARD INTERVIEW PROCESS
Our process varies by role. Most candidates go through:
- AI-assisted initial screen
- Interview with Talent Partner
- Technical or Hiring Manager Interview
- Team Interview
- Executive Interview
- Offer!
EQUAL EMPLOYMENT OPPORTUNITY
To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com.
Location: Los Angeles, California
Workplace: OnSite
Who We Are
X-LAB is the in-house performance bicycle line by XDS, which has quietly become the world’s largest and most vertically integrated bicycle manufacturer and the largest maker of carbon fiber frames, supplying many of the top brands in cycling and mobility.
Today, XDS is quiet no more.
XDS launched X-LAB in April 2026 as the global consumer brand to take the industry by storm. Three decades of experience building exceptional bicycles have culminated into a unique line of road, gravel, electric, city, hybrid, and soon mountain bikes that riders and shops can’t stop talking about.
X-LAB is the new inflection point for the category.
We launched in April 2026 with a full lineup across road, gravel, city, fitness, e-bike, and soon mountain categories, with validation from the highest and most demanding levels of the sport through the XDS Astana Team and a rapidly growing network of dealers.
Our ambition is not simply to sell more bikes. It is to make great bikes more integrated, more accessible, and better supported through the independent shops and communities that grow cycling and bring in new riders.
That is what makes this moment exciting.
Joining X-LAB means shaping a company with unmatched production scale, real engineering R&D depth, and the confidence to earn trust… one rider, one dealer, one product, and one market at a time.
Are you ready to ride ahead of the pack?
Learn more at https://xds.co/https://xlabbikes.com
See an insider’s look of our factory: Youtube Video https://www.youtube.com/watch?v=06SheO5XFsY
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About the role
X-LAB is seeking a customer-focused and technically minded Customer Service Agent to join our growing Support team. You’ll be a primary point of contact for riders and dealers, helping resolve questions about X-LAB bicycles, parts and accessories, warranties, orders,, and services.
This role combines customer service with technical troubleshooting across email, phone, and live chat. You will work closely with our Warranty, Warehouse, Product, Engineering, and Support teams to resolve customer issues and communicate recurring product feedback.
This position follows a Saturday-through-Wednesday hybrid schedule, with Thursdays and Fridays off.
What You’ll Do
- Provide professional customer and dealer support through Zendesk, phone, and website live chat.
- Assist with product questions, bicycle setup, technical troubleshooting, warranty inquiries, orders, returns, replacement parts, and product registration.
- Conduct inbound and outbound technical support calls with customers and dealers.
- Diagnose mechanical, electronic, and product-related issues using approved troubleshooting procedures.
- Collect relevant information, photos, videos, serial numbers, and troubleshooting results needed to evaluate support and warranty cases.
- Escalate technical, warranty, safety, and product-quality concerns to the appropriate internal teams while maintaining ownership of customer communication.
- Accurately document customer interactions, troubleshooting steps, decisions, and resolutions in Zendesk.
- Identify recurring product issues and report customer feedback to Product, Engineering, Warranty, and After-Sales teams.
- Contribute to Support Center articles, FAQs, troubleshooting guides, templates, and internal knowledge resources.
- Meet established service-level expectations, including first-response and resolution targets.
- Provide dependable weekend coverage during the assigned Saturday through Wednesday and occasional holiday schedule.
You’re a Great Fit With:
- 2+ years of experience in customer service, technical support, or a related customer-facing role.
- Excellent written and verbal communication skills with strong troubleshooting and problem-solving abilities.
- Experience using Zendesk or other customer support platforms.
- Being able to work in a Saturday - Wednesday schedule (hybrid)
- Strong experience handling customer conversations over email, live chat, and phone.
You’re a Spectacular Fit With:
- Previous experience working in the bicycle industry, bike retail, or technical bicycle support.
- Passion for cycling with strong knowledge of bicycle components, assembly, maintenance, and troubleshooting.
- Experience supporting e-bikes, electronic shifting systems, or bicycle warranty programs.
Success Metrics
- Achieving a 2-hour first-response rate of 90% or higher during business hours.
- Achieving a 48-hour resolution rate of 90% or higher for standard customer inquiries and support cases.
- Maintaining strong Customer Satisfaction scores through professional, accurate, and empathetic support.
- Accurately documenting customer interactions, troubleshooting findings, and resolutions in Zendesk.
- Escalating urgent technical, safety, warranty, and product-quality issues promptly.
- Identifying recurring product trends and providing actionable feedback to internal teams.
- Contributing to continuous improvements in support documentation, troubleshooting processes, and the X-LAB Support Center.
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Our Compensation and Benefits
- Competitive hourly pay
- Generous time off policy
- Hybrid-remote work with recurring visits to our office space in beautiful Santa Monica, California
Equal Opportunity
XDS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
As a Principal Solutions Engineer, Acceleration, you’ll help define how 1Password brings emerging technologies to market. Working across Product Management, Product Marketing, Enablement, Engineering, Sales, Customer Success, and strategic customers, you’ll validate new capabilities, shape product direction through field feedback, and turn what works into repeatable customer-facing motions.
Your work will help customers adopt innovations that strengthen secure access for people, machines, and artificial intelligence (AI) agents while advancing 1Password’s mission to make secure access simpler. Reporting to the Vice President, Global Solutions Engineering, this remote role is open to candidates in the United States or Canada and may involve up to 30% travel.
How we’re using AI today
Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.
This is a remote opportunity within Canada and the US.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we're looking for:
- 8+ years of experience in customer-facing technical roles within enterprise Business-to-Business Software as a Service (B2B SaaS), including leading initiatives beyond an individual sales territory.
- A track record of translating emerging technologies into customer value, repeatable field motions, and clear recommendations that shape product or go-to-market direction.
- Experience partnering effectively with Product Management, Engineering, Product Marketing, and other cross-functional teams to validate capabilities and incorporate customer feedback.
- Strong executive communication, storytelling, and presentation skills, with the ability to influence audiences ranging from technical practitioners to senior executives, analysts, and strategic partners.
- Deep knowledge of modern identity architectures and developer or AI-powered workflows, including Open Authorization (OAuth), OpenID Connect (OIDC), System for Cross-domain Identity Management (SCIM), application programming interfaces (APIs), Model Context Protocol (MCP), continuous integration and continuous delivery (CI/CD), infrastructure automation, AI agents, and modern cloud platforms.
- Experience with Metrics, Economic Buyer, Decision Criteria, Decision Process, Paper Process, Identify Pain, Champion, and Competition (MEDDPICC), or a similar enterprise sales methodology, along with the ability to work autonomously and influence without direct authority.
Bonus points for:
- Experience with private previews, beta programs, or early-stage products; technical enablement and customer-facing content; or domains such as Artificial Intelligence Security (AI Security), Developer Security, Privileged Access, Software as a Service (SaaS) Manager, or Unified Access Management is preferred.
- A track record of public speaking, technical writing, podcasts, analyst engagements, or other forms of technical thought leadership is also valued.
What you can expect:
- Lead technical validation for emerging products, strategic initiatives, and incubating technologies from early development through general availability.
- Partner with Product Management, Product Marketing, and Engineering to shape product direction and turn field feedback into actionable recommendations.
- Build repeatable discovery frameworks, demonstrations, technical messaging, reference architectures, and implementation guidance for the global Solutions Engineering organization.
- Design and deliver technical enablement, including workshops, labs, certifications, and playbooks that help Solutions Engineers confidently support new capabilities.
- Lead strategic customer engagements, private previews, beta programs, and early-adopter initiatives, providing executive-level technical guidance and influencing customer outcomes.
- Identify emerging market opportunities and represent 1Password through executive briefings, conferences, webinars, podcasts, customer events, and industry content.
- Mentor Solutions Engineers and lead cross-functional initiatives that accelerate adoption, strengthen technical excellence, and scale what works across the organization.
USA-based roles only: The annual base salary for this role is between $171,000 USD and $248,000 USD, and is commission-eligible. This role is also eligible for immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $170,000 CAD and $247,000 CAD, and is commission-eligible. This role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to work
We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement.
For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: United States
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
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We are looking for an experienced Partner Sales Manager, Mid-Enterprise to drive partner-led growth across Docker’s Mid-Enterprise business.
The primary focus of this role will be generating pipeline for Docker’s AI Governance solution. Working closely with Docker’s Mid-Enterprise sales organization and priority channel partners, you will develop scalable sales plays, activate joint campaigns, and advance partner-sourced and partner-influenced opportunities from identification through close.
You will own a partner revenue target focused on pipeline and ARR, transforming successful partner engagements into repeatable programs that expand market coverage and scale across sellers, partners, and regions.
RESPONSIBILITIES
Partner Strategy & Execution
- Develop and execute a Mid-Enterprise partner plan aligned with Docker’s go-to-market strategy and revenue goals.
- Prioritize the partners, markets, and use cases with the greatest potential to generate pipeline at scale.
- Build strong relationships with priority resellers, solution providers, and distributors.
- Establish clear operating cadences covering joint planning, pipeline, forecasting, enablement, and performance.
Scalable Partner-Led Growth
- Create repeatable partner sales plays that drive account engagement and qualified pipeline.
- Lead account mapping and prioritization with partners and Docker sales teams.
- Activate joint campaigns, events, workshops, and outbound programs with Partner Marketing and Demand Generation.
- Build the playbooks, messaging, training, and engagement workflows required for consistent execution.
- Measure and refine programs based on adoption, conversion, pipeline contribution, and revenue.
Pipeline & Co-Sell Execution
- Own partner-sourced and partner-influenced pipeline generation and ARR.
- Connect partners with Docker sellers and drive joint opportunities through qualification, progression, and close.
- Maintain regular pipeline and forecast reviews with priority partners and sales leadership.
- Identify risks, remove blockers, and implement actions that improve conversion and deal velocity.
- Ensure partner activity is connected to measurable commercial outcomes.
AI Governance & Solution Positioning
- Enable partners to position Docker as trusted infrastructure for secure and governed AI-assisted software development.
- Translate Docker’s AI governance strategy into practical customer use cases and repeatable partner conversations.
- Identify segments and opportunities where AI adoption, governance, or software supply-chain security create customer urgency.
- Partner with Product Marketing and technical teams to develop sales plays, workshops, and enablement assets.
Cross-Functional Collaboration
- Partner closely with Sales, Marketing, Solutions Engineering, Customer Success, and Revenue Operations.
- Align direct sellers and partners around target accounts, opportunities, and clear rules of engagement.
- Increase field adoption by making partner programs simple, relevant, and valuable to sellers.
- Bring partner and market feedback into Docker’s go-to-market planning.
QUALIFICATIONS
- 10+ years of enterprise sales, channel sales, alliances, or partner management experience in B2B technology.
- Proven success generating pipeline and revenue through resellers, solution providers, VARs, or distributors.
- Experience building scalable partner sales plays and joint demand-generation programs.
- Strong pipeline management, forecasting, account-mapping, and co-sell experience.
- Track record of aligning direct sellers and partners around shared revenue goals.
- Experience in developer tools, DevOps, cloud infrastructure, cybersecurity, or AI technology is preferred.
- Bachelor’s degree or equivalent professional experience.
SKILLS & COMPETENCIES
- Outcome-driven, with a strong focus on pipeline, revenue, and customer growth.
- Able to turn successful partner engagements into repeatable, scalable programs.
- Commercially rigorous and comfortable owning targets, forecasts, and performance reviews.
- Strong field operator who can earn seller trust and move opportunities forward.
- Skilled cross-functional collaborator across sales, marketing, technical teams, and partners.
- Clear communicator who can translate Docker’s platform and AI governance strategy into customer value.
- Data-driven and able to focus investment on the partners and programs producing the strongest results.
KEY PERFORMANCE INDICATORS
- Partner-sourced and partner-influenced pipeline and ARR
- Pipeline coverage and forecast accuracy
- Adoption and performance of repeatable partner plays
- Active pipeline-generating partners
- Seller participation in partner programs
- Opportunity conversion, win rate, and deal velocity
WHAT TO EXPECT
First 30 Days – Orientation & Foundation
- Complete onboarding across Docker’s sales motions, tools, and processes
- Learn Docker’s partner model and key partner segments (distributors, resellers, VARs, cloud marketplaces)
- Build relationships with internal stakeholders and priority regional partners
- Develop a high-level regional reseller strategy and engagement plan
First 60 Days – Partner Cadence & Planning
- Establish structured engagement and joint planning with top partners
- Align on partner performance metrics, pipeline expectations, and enablement priorities
- Collaborate with Marketing on a regional partner demand-generation plan
- Align pipeline development strategies with regional sales leadership
First 90 Days – Execution & Momentum
- Launch initial joint sales and marketing initiatives with reseller partners
- Drive partner enablement and define clear co-sell and deal engagement workflows
- Begin tracking early performance indicators for partner-sourced and partner-influenced pipeline
ONE-YEAR OUTLOOK
- Build durable, high-value relationships with strategic and regional reseller partners
- Drive measurable growth in partner-sourced pipeline, net new ARR, and renewals
- Expand Docker’s regional coverage and market penetration through partner-led GTM
- Continuously refine the reseller engagement model based on performance, feedback, and market trends
Docker does not offer visa sponsorship for this role.
Compensation & Equity
United States: $175K – $250K OTE + equity
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POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
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PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: London, England; Dublin
Workplace: hybrid
About us
Aave Labs began with a simple question: how do we make financial services like borrowing, saving, and earning more accessible globally?
We built the Aave Protocol, now the world’s largest and most trusted onchain lending market, connecting decentralized finance with individuals, traditional finance, and fintech.
Today, we build trusted, high-quality products that expand access to lending, credit, and savings globally
Our culture
We build trusted products that help people access and discover economic opportunities.
We hold a high bar for quality and craftsmanship. No detail is too small. Trust depends on it.
We’re a global team building products people can actually use, turning complex technology into something simple and reliable.
We stay aligned, move quickly, and think long term, while keeping teams lean and focused on impact.
About the Role
We're hiring a Principal Backend Engineer to lead the engineering team behind Push, Aave Labs' regulated, non-custodial on-ramp and off-ramp.
This is a hands-on technical leadership role spanning the systems that connect banking and open-banking partners, identity and compliance controls, payment processing, blockchain settlement, customer wallets, and the applications through which customers access Push.
You'll set the technical direction for a high-stakes financial product where correctness, security, auditability, and operational resilience directly affect customer funds and regulatory obligations. Alongside designing and building critical systems, you'll provide day-to-day leadership to the engineering team, create clarity from product and regulatory requirements, and ensure the team can deliver safely at pace.
How you can make an impact:
Own the technical direction and architecture for Push across backend services, external integrations, data flows, and onchain settlement
Translate product, regulatory, and operational requirements into a clear engineering roadmap, well-scoped projects, and sound technical decisions
Design and build resilient services for on-ramp and off-ramp transaction lifecycles, including payment initiation, status tracking, settlement, exception handling, and customer notifications
Lead integrations with open-banking, payments, identity, compliance, and blockchain infrastructure providers
Define secure boundaries between fiat systems, non-custodial wallets, and onchain execution, ensuring sensitive data, permissions, and signing-related flows are handled appropriately
Set and uphold standards for secure development, architecture review, testing, observability, incident response, deployment, and sustainable on-call ownership
Partner closely with Product, Compliance, Legal, Security, Operations, Finance, and application engineers
Remain hands-on in the codebase, particularly for complex architecture, high-risk changes, and critical production issues
Let's connect if you have:
8+ years of backend engineering experience, including senior technical leadership of production systems and teams
Experience designing distributed, event-driven systems that move or account for real money, with a strong understanding of failure modes and operational risk
Experience with regulated financial products and understanding how to balance compliance and regulatory requirements with product features and goals
Strong backend programming skills. Production experience with Rust is highly desirable; deep experience with Go, Java, C++ can substitute
Strong knowledge of API design, PostgreSQL or another relational database, messaging systems, and service-to-service integration patterns
Experience in regulated fintech, payments, banking, digital assets, or another environment requiring auditability, controls, and high availability
Excellent system-design judgement, including migration strategy, build-versus-buy decisions, security boundaries, and the long-term operational cost of architecture choices
A track record of leading engineers through ambiguous, high-impact work while remaining close to implementation and production operations
Haven’t quite met all the criteria? Let’s not miss out on the chance to speak. Whilst you might not meet every single requirement, you might bring other, more exciting skills to the companies!
Equal opportunities statement:
Aave Labs celebrates diversity and views each and every team member as a separate individual with their own unique identity. No matter your race, religion, gender, ethnicity, age, disability, sexual orientation or even the wallet you use, we welcome you at Aave Labs. As an equal opportunities employer, we take accountability and believe in everyone's potential to build, create and inspire changes. With a mission to build a diverse workforce, we are proud to foster a working environment in which everyone can feel safe and valued for who they are.
Location: Remote - UK
MinIO is the data and memory foundation for enterprise AI. Built for the speed, scale, and economics that AI and analytics demand, AIStor and MemKV unify every layer of the data stack, from agentic and inference context memory to tables and objects across core, edge, and cloud. Trusted by 77% of the Fortune 100, MinIO is redefining how AI factories, intelligent applications, and autonomous agents secure, persist, and unlock the full value of their data.
We are seeking a highly technical, visionary, and customer-centric Field CTO to act as our premier technical ambassador. In this role, you will bridge the gap between MinIO’s engineering innovation and the strategic business needs of our largest, most complex enterprise customers.
As a Field CTO, you will engage in peer-to-peer conversations with enterprise C-suites (CIOs, CTOs, CDOs) and lead architectural discussions with principal engineers. A deep, hands-on understanding of modern AI architectures (LLMs, RAG, deep learning pipelines) and modern analytics data systems (Iceberg, Delta Lake, Trino, Spark) is mandatory. You will not only evangelize MinIO’s capabilities but also act as a trusted advisor, helping organizations architect their data infrastructure to support next-generation workloads.
What You Will Do
Executive Advisory & Evangelism:
Act as a trusted technical advisor to C-level executives at Fortune 500 companies. Articulate the strategic value of high-performance object storage in the context of AI readiness and data democratization.
Architectural Leadership:
Design and validate complex, large-scale architectures for enterprise customers. Guide them in integrating MinIO seamlessly into their AI/ML pipelines and modern data lakehouse ecosystems.
Industry Thought Leadership:
Represent MinIO at major industry conferences, webinars, and meetups. Write technical whitepapers, reference architectures, and blog posts focusing on the intersection of object storage, generative AI, and modern analytics.
Pre-Sales & Post-Sales Strategic Support:
Partner closely with enterprise sales and customer success teams on high-stakes deals. Unblock technical objections and provide strategic guidance during Proof of Concepts (PoCs) and large-scale deployments.
Product Strategy Feedback Loop:
Serve as the "voice of the customer" to MinIO’s product and engineering teams. Distill market trends, customer pain points, and emerging AI/Analytics patterns into actionable product requirements.
Your Skills and Experience
10+ years of experience in technical leadership roles (e.g., Enterprise Architect, Chief Architect, VP of Engineering, or previous Field CTO).
Demonstrated experience in a customer-facing or evangelist capacity, successfully presenting to both highly technical audiences and C-level business executives.
AI & Machine Learning Architectures:
Deep architectural understanding of
Generative AI and Large Language Models (LLMs)
, including Retrieval-Augmented Generation (RAG) workflows and vector databases (e.g., Milvus, Qdrant, Pinecone).
Strong knowledge of
AI/ML data pipelines
and frameworks (PyTorch, TensorFlow, Ray, Hugging Face).
Understanding of hardware bottlenecks in AI, specifically the challenge of feeding data to GPUs (GPU data starvation) and how high-throughput storage solves this.
Modern Analytics & Data Systems:
Expertise in
Open Table Formats
(Apache Iceberg, Apache Hudi, Delta Lake) and their integration with object storage.
Proficiency with
modern query engines and compute frameworks
(Trino, Presto, Apache Spark, Flink, StarRocks).
Solid grasp of the evolution from traditional data warehouses to modern Data Lakehouse architectures.
Infrastructure & Cloud-Native Tech:
Strong command of Kubernetes, containerization, and cloud-native orchestration.
Deep understanding of the AWS S3 API, RESTful APIs, and distributed systems design.
Equal Opportunity Policy (EEO)
MinIO is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Location: Mexico City
SOLUTIONS ARCHITECT | LATAM
Our Solutions Architecture team connects business priorities with practical technical solutions, helping customers understand how Chainalysis can support their most important objectives.
In this role, you will provide technical leadership throughout the customer journey. You will turn complex requirements into clear recommendations, help customers envision how our products fit into their operating environment, and guide them toward measurable business outcomes.
As a Solutions Architect, you'll develop a deep understanding of Chainalysis solutions and the problems our customers are trying to solve. You'll explain complex concepts in a clear, compelling way to technical practitioners, business leaders, and executive stakeholders. You'll also build practical, customer-specific solutions that support deployment, integration, adoption, and long-term value.
In this role, you'll:
- Serve as a core member of the account team, partnering closely with Sales, Services, Customer Success, Product, and Engineering.
- Take ownership of customer outcomes across the full lifecycle, from initial discovery and solution design through investigation support, compliance program delivery, deployment, enablement, adoption, and expansion.
- Lead discovery conversations that uncover customer objectives, operational pain points, use cases, technical constraints, and success criteria.
- Translate business and operational needs into clear technical requirements, solution designs, and implementation paths.
- Articulate Chainalysis capabilities in a way that is relevant to each customer's compliance, risk, fraud, investigations, or security environment.
- Create tailored demonstrations, proof-of-value experiences, and technical narratives that show how Chainalysis can address customer priorities.
- Conduct blockchain investigations, deliver compliance and regulatory guidance, and build technical solutions such as notebooks, dashboards, automation workflows, data integrations, reference architectures, and agentic workflows.
- Develop AI-assisted workflows that accelerate and automate investigations, analysis, and customer processes, adapted to each customer's operating model, data, controls, and risk framework.
- Design automation that fits into existing compliance, risk, fraud, investigations, or security operations rather than requiring customers to redesign how they work.
- Help customers access and operationalize Chainalysis data through APIs, integrations, and fit-for-purpose technical patterns.
- Provide guidance on solution architecture, API implementation, workflow design, data movement, and integration considerations.
- Drive platform adoption by connecting customer workflows to Chainalysis capabilities and identifying new use cases.
- Identify creative, responsible approaches to difficult customer problems, while balancing speed, scalability, security, maintainability, and measurable impact.
- Build trust through sound technical judgment, clear communication, reliable execution, and a strong understanding of the customer's business.
- Assemble the technical evidence base, including outcome data, consumption metrics, adoption analysis, and expansion signals, that supports quarterly impact reporting and renewal conversations.
- Build customer capability and self-sufficiency rather than creating ongoing dependence on the Solutions Architecture team.
- Own the feedback loop between customers and Product/Engineering, translating field insights and feature requirements into product improvements and bringing those improvements back to customers.
- Act as a trusted advisor to customers, meeting them at their current level of crypto-maturity and partnering with them to advance their understanding, processes, and outcomes.
- Represent Chainalysis at customer meetings, industry events, and conferences.
- Contribute to the wider Solutions Architecture team through reusable assets, knowledge sharing, internal initiatives, and better ways of working.
We're looking for candidates who have:
- Several years of experience in one or more relevant areas, such as financial services, compliance, investigations, fraud, cybersecurity, digital assets, transaction monitoring, sales engineering, solutions architecture, or enterprise product management.
- Experience making complex technical or operational concepts understandable to different audiences.
- Strong storytelling, presentation, and written communication skills, with the ability to engage both technical teams and executive stakeholders.
- A creative, structured, and investigative approach to solving challenging customer problems.
- Comfort working with technical tools and learning new technologies quickly. Experience with Python or another programming language, SQL, data analysis, notebooks, workflow automation, APIs, integrations, or AI tools is valuable.
- The curiosity and initiative to develop technical depth over time; you do not need to arrive with a complete technical stack, but you should enjoy investigating how things work and building the skills to solve new problems.
- The ability to operate effectively when requirements are ambiguous, information is incomplete, or the best path forward has not yet been defined.
- A collaborative, generous approach to working with others, including a willingness to share knowledge, seek input, and improve team practices.
- A demonstrated focus on measurable customer outcomes, not simply technical activity or product usage.
- An interest in blockchain and a desire to keep building your understanding of the technology, the market, and the customers we serve.
AI at Chainalysis
AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.
AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.
About Chainalysis
Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.
We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.
Location: London, England; New York
Workplace: hybrid
About us
Aave Labs began with a simple question: how do we make financial services like borrowing, saving, and earning more accessible globally?
We built the Aave Protocol, now the world’s largest and most trusted onchain lending market, connecting decentralized finance with individuals, traditional finance, and fintech.
Today, we build trusted, high-quality products that expand access to lending, credit, and savings globally
Our culture
We build trusted products that help people access and discover economic opportunities.
We hold a high bar for quality and craftsmanship. No detail is too small. Trust depends on it.
We’re a global team building products people can actually use, turning complex technology into something simple and reliable.
We stay aligned, move quickly, and think long term, while keeping teams lean and focused on impact.
About the Role
We're looking for a Senior React Native Engineer to build Aave App's Android and web experiences. You'll deliver secure, intuitive consumer savings journeys across platforms while working closely with design, product, backend, iOS, and protocol engineers.
This role is focused on hands-on delivery and independent ownership of defined product areas. You'll take features from technical design through release, contribute to the shared application architecture, and ensure the experience remains polished, accessible, performant, and reliable across different devices and browsers.
How you can make an impact:
Develop and ship customer-facing features across the Android and web builds of Aave App using React Native, TypeScript, and React
Build responsive, accessible interfaces and reusable components that behave consistently across devices, form factors and web surfaces
Integrate consumer blockchain functionality such as wallet connectivity, transaction preparation and signing interfaces, onchain data reads, gas estimation, and transaction-status updates
Work with backend and protocol engineers to integrate onchain and offchain data, savings and withdrawal flows, funding options, notifications, and analytics
Write well-tested, maintainable code and contribute useful reviews that improve consistency without slowing delivery.
Partner closely with design to deliver precise UI, refined interactions, and a cohesive cross-platform design system
Let's connect if you have:
4+ years building consumer mobile or cross-platform applications, including strong production experience with React Native and TypeScript
Deep React fundamentals with a strong focus on performance, including render cost and re-render behaviour, with experience using profiling and data-driven approaches to identify and resolve performance issues
Hands-on experience with Reanimated and Gesture Handler, with fluency across the React Native toolchain, including Metro, Hermes, EAS, and native module integration and debugging
A track record of shipping polished consumer experiences with close attention to UX, accessibility, and design detail
Experience with secure storage, authentication, encryption, permissions, and sensitive user data on mobile devices
Strong testing and debugging skills across unit, integration, end-to-end, device, and browser environments
Haven’t quite met all the criteria? Let’s not miss out on the chance to speak. Whilst you might not meet every single requirement, you might bring other, more exciting skills to the companies!
Equal opportunities statement:
Aave Labs celebrates diversity and views each and every team member as a separate individual with their own unique identity. No matter your race, religion, gender, ethnicity, age, disability, sexual orientation or even the wallet you use, we welcome you at Aave Labs. As an equal opportunities employer, we take accountability and believe in everyone's potential to build, create and inspire changes. With a mission to build a diverse workforce, we are proud to foster a working environment in which everyone can feel safe and valued for who they are.
Location: San Francisco, CA; New York, NY
Workplace: OnSite
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
About LangChain
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
Today, LangChain, LangGraph, LangSmith, and Agent Builder are used by teams shipping real AI products across startups and large enterprises. Millions of developers trust LangChain to power AI teams at companies like Replit, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, and 35% of the Fortune 500.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
About the role:
Location: Hiring in San Francisco, New York City, Austin and Chicago
We're looking for a Commercial Account Executive to join our growing GTM team and help drive adoption of LangChain's products. In this role, you'll support the sales process by helping technical teams at innovative companies discover, evaluate, and adopt LangChain's solutions.
This is a great opportunity to learn and grow in a high-impact environment where you'll work alongside experienced sales, engineering, and customer success professionals. If you're eager to build relationships, learn about cutting-edge GenAI technology, and contribute to our go-to-market efforts, we'd love to hear from you.
How to be successful in this role:
- 4+ years of experience in sales, business development, or a customer-facing role (SaaS or tech preferred)
- Strong track record of sourcing, qualifying, and closing outbound deals
- Execution mindset: you excel in fast-paced environments and move with urgency
- Curious and solution-oriented: you’re always finding ways to level-up your understanding of technology, your customer’s business, and your craft.
- Self-starter and resourceful; you find ways to solve problems and move things forward
Compensation & Benefits:
- Benefits include things like medical, dental, and vision coverage, flexible vacation, a 401(k) plan, life insurance, lunch & dinner for employees in our SF and NYC offices, and more
- Annual salary: $280,000 OTE
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role:
The Safeguards ML Sampling Path team builds and operates the production services that power Claude's safety systems. These services sit on the token generation path across every platform Claude runs on: every request must pass through them, and each millisecond of added latency is wait time for our users. You’ll keep p99 latency flat as traffic grows, build for robustness as dependencies time out or partially fail, and ship changes safely to a system that cannot go down.
What you'll do:
Design, build, and operate the backend systems that process every token on the generation path for Claude requests, including the streaming contract with the API and inference engines.
Own latency and reliability end to end: define and maintain SLOs and error budgets for added latency, time-to-first-token, and availability, and lead incident response and postmortem follow-through.
Ship changes to the hot path rapidly but safely — canaried and gradual rollouts, error budget and latency gating, fast rollbacks — and drive per-token performance: chase tail latency and keep cost flat as traffic, models, and checks per request grow.
Set technical direction for the sampling path: lead design reviews, make latency, reliability, and cost trade-off calls with the inference and research teams, mentor engineers, and raise the operational bar for the wider Safeguards organization.
You may be a good fit if you:
Have designed, built, and operated high QPS systems at global scale, and were accountable for them in production: incident response, outages, and postmortem-driven remediation.
Have a strong foundation in distributed systems: replication, consistency tradeoffs, failure modes, and SLO management under load.
Design systems for graceful degradation: you plan for a slow dependency, a dropped stream, or a half-rolled-out deploy before it happens, and build so the system degrades predictably instead of failing.
Have successfully shipped broad or all-encompassing changes to mission critical systems (e.g., database migrations, interface changes, rewrites).
Strong candidates may also have:
8+ years of industry software engineering experience.
Familiarity with LLM inference systems and transformer-based models (not required, but a plus).
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$485,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Almaty, Kazakhstan; San Francisco Bay Area, USA
Workplace: OnSite
Why work at Higgsfield AI?
Higgsfield AI https://higgsfield.ai is the fastest-scaling generative AI company in history, hitting $500M in annual revenue run rate, 25M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands.
We’re building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn’t just moving fast, but rewriting what fast looks like.
WHY THIS ROLE EXISTS
A very large share of Higgsfield’s capital goes into compute. GPU procurement, deal economics, the financial planning around it — today that entire function effectively sits on one person’s desk.
We’re not hiring someone to explain the business to the board. We’re hiring someone to drive $100M+ strategic deals end to end: find them, model them, negotiate them, close them, and own what happens after. The financial work matters because it’s how you win a deal and how you know it was worth winning — not because someone needs a deck.
This is the largest line in our cost base and the surface area is enormous, so you’re in company-level decisions from week one. What the role demands is energy and complete ownership. Nobody hands you a process, a pipeline or a mandate here. You take them.
WHAT YOU’LL DO
Own GPU and compute economics
- Engage and maintain relationships post-deal close, leading delivery of strategic, co-owned initiatives (e.g., co-marketing, case studies, presence at events/conferences, etc.
- Become one of the most knowledgeable people in the world on the GPU and AI-compute market: pricing, supply, contract structures, who is building what and at what cost. Through research, and through showing up in person.
- Source, structure and negotiate compute and infrastructure agreements — capacity commitments, long-term supply, colocation, energy-linked deals.
- Build the cost models that say whether a deal is good, and challenge the ones that say it is.
Build and challenge the financial picture
- Build and stress-test P&L and FP&A models at company level.
- Own forecasting for the largest line in our cost base.
- Work directly with the CEO and the co-founders on the development strategy and financial planning.
Shape major strategic deals
- Model the economics of large partnerships and identify where the value actually sits.
- Translate commercial decisions into a financial story leadership, the board and investors can act on.
REQUIREMENTS
- McKinsey / BCG / Bain-type background, or equivalent depth from corporate finance, investment banking, infrastructure PE, or a strategic-finance role at a fast-scaling company. Consulting alumni at Engagement Manager / Principal level and above.
- You can build a three-statement model, an FP&A forecast and a deal case yourself — and find the error in someone else’s.
- You understand the economics of large strategic deals: capacity, offtake, TCO, capex versus opex, contract structure.
- At least 3 years working in international markets — at a global company, or in a role where you owned deals or operations across multiple countries.
- Able to become a genuine domain expert fast, from a standing start, on something technical.
- Heavy international travel. The GPU market is a relationship market and it does not happen online.
- Fluent English and Russian.
Nice to have
- A technical or quantitative undergraduate degree — engineering, physics, applied maths, CS — underneath the commercial track.
- Procurement, supply-chain or capacity-planning exposure at real scale.
- Time at a cloud, GPU, data centre, semiconductor or energy company, including on the commercial side.
- You’ve already made the jump from consulting or banking into an operating role at a startup.
COMING FROM THE COMPUTE SIDE INSTEAD?
If you’ve bought or sold GPU capacity at a cloud, neocloud, data centre or hardware company and you can hold your own on the numbers, this is your role too. We care that you know the market and can move a deal, not which chair you sat in while you learned it.
WHAT WE OFFER
- Competitive base salary in USD, based on your experience, skills, and the scope of the role.
- Equity participation through the company’s stock option program, giving you the opportunity to share in Higgsfield’s long-term growth.
- Relocation support for candidates moving from another city or country.
- A highly collaborative, fast-paced environment where you can work directly with experienced leaders and have a meaningful impact on the product and company.
- Opportunities for professional growth, ownership, and career development as the company scales.
- Company-provided equipment, meals, transportation, and other office benefits.
Location: Almaty or San Francisco (onsite), with heavy international travel and regular trips to the other hub. Our team works from the office six days per week. We believe in-person collaboration is an important part of how we move quickly, solve complex problems, and build strong teams.
Also hiring: GM, International Partnerships — same seniority, focused on enterprise B2B partnerships and commercial execution across verticals. If your background is commercial rather than analytical, apply there https://jobs.ashbyhq.com/higgsfieldai/a89ac4c2-176b-44c0-9192-f6c16d786ea7 instead.
Location: United States; Canada
Workplace: Remote
As a Senior Software Engineer at Coder, you’ll build and evolve the systems behind our agentic development experience. You’ll work across the agent harness, integrations, and workflows that connect agents with real development environments.
You’ll stay hands-on, solve complex technical problems, and work closely with Product, Design, and other engineers to ship reliable agentic experiences.
What you’ll do here
- Design and build production systems in Go, with work across React and TypeScript where needed.
- Improve agent execution, tool use, context management, streaming, and long-running workflows.
- Extend our provider-agnostic architecture as models and capabilities change.
- Build reliable integrations between agents, workspaces, tools, and developer infrastructure.
- Own projects from implementation through rollout and iteration.
- Contribute to design reviews, code reviews, and technical discussions.
- Partner with Product and Design to turn agent capabilities into useful developer experiences.
- Improve the reliability, performance, and operability of agentic systems.
What we’re looking for
- Strong experience building and operating production software systems.
- Hands-on experience with Go.
- Experience with React and TypeScript.
- Experience building systems around LLMs or agentic workflows.
- Familiarity with model APIs, tool calling, context management, or agent loops.
- Good understanding of distributed systems and production reliability.
- Working knowledge of AWS.
- Strong problem-solving skills and comfort working through technical ambiguity.
- Someone who contributes beyond their own code through reviews, collaboration, and knowledge sharing.
Bonus tacos if you have
- Experience building coding agents, developer tools, or cloud development environments.
- Experience with MCP, agent tools, or multi-agent systems.
- Experience with remote execution, sandboxing, or isolated compute.
- Experience building integrations across multiple model providers.
- Experience with AWS, Kubernetes, Docker, or Linux.
- Open-source contributions or experience working directly with customers.
Our tech stack
- Backend: Go, Postgres
- Frontend: TypeScript, React
- Infrastructure: AWS, Kubernetes
- Observability: Prometheus, Grafana
- CI/CD: GitHub Actions
Coder’s agentic architecture is provider-agnostic. The foundation is built; this role helps extend it, improve it, and ship the next set of agentic capabilities.
ABOUT CODER
Coder is the leading platform for AI development Infrastructure, enabling enterprises to securely run human and AI-driven development workflows in consistent, governed environments. Coder provides self-hosted, agent-ready workspaces that unify developer productivity and platform governance. With Coder, enterprises can confidently evolve from human-only development to AI-assisted and autonomous workflows, without sacrificing security, compliance, or performance. Learn more at coder.com http://coder.com.
INTERVIEW PROCESS
We believe that the interview process should be transparent, consistent, and enjoyable. We value your time and hope to complete the interview process in two to four weeks, if schedules allow. Through your interviews, you will meet a mix of individual contributors, managers, and senior leaders.
AI USE DURING THE INTERVIEW PROCESS
As an AI company, Coder embraces the use of AI tools, and we want to be transparent about our expectations as you navigate our interview process.
Not permitted: Using AI assistance during conversational interviews.
Permitted: Using AI tooling for take-home assessments. Please flag where and to what extent it was used in your take-home. Your submission will not be penalized for using AI as long as it is done honestly.
OUR USE OF AI IN HIRING
We use AI tools to help manage our recruitment process efficiently and fairly. Specifically:
- Ashby and Brainerr help us review inbound applications by surfacing candidates who best match the role requirements we've defined. This tool does not make hiring decisions; it helps our team prioritize which applications to review first.
- Granola takes notes during our interview calls so our team can focus on the conversation with you.
All hiring decisions are made by humans. Our team reviews applications, conducts interviews, and makes final selections. AI tools assist us but never replace human judgment, and these practices are conducted in compliance with applicable data protection, AI governance, and labor laws. Your data is not used to train AI models.
In accordance with New York City Local Law 144, an independent bias audit has been conducted on "Automated Employment Decision Tools"; results are available for Ashby https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf.
If you're applying for a role at Coder and have questions about how we use AI in our process, or if you'd like to request information about the data we collect, please contact careers@coder.com.
CODER IS A PROUD EQUAL OPPORTUNITY EMPLOYER
We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws.
УдалённоUnited States; Manage distributed teams across time zones with disciplined operating rhythms, clear communication protocols, and consistent performance management
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоRemote, Canada; Remote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
УдалённоSpain
УдалённоRemote - US
УдалённоUnited States (Remote); We encourage candidates from all backgrounds to apply; Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com
ОфисГеография найма не уточнена
УдалённоRemote (United States | Canada); Reporting to the Vice President, Global Solutions Engineering, this remote role is open to candidates in the United States or Canada and may involve up to 30% travel
УдалённоmiddleUnited States
ГибридLondon, England; Dublin
УдалённоheadRemote - UK
Mexico City
ГибридseniorLondon, England; New York
ОфисmiddleSan Francisco, CA; New York, NY
San Francisco, CA
ОфисAlmaty, Kazakhstan; San Francisco Bay Area, USA; Relocation support for candidates moving from another city or country
УдалённоseniorUnited States; Canada
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