Вакансии

Location: Limassol, Cyprus About Our Client Our client operates in the online trading and investment industry, providing retail clients with access to financial markets and tools to support their trading and investment activities. The company serves customers across multiple international markets and offers opportunities for professional development within a dynamic, fast-growing environment. Job Description Role Purpose The Training & Quality Assurance Manager is responsible for designing, implementing, and continuously improving a standardized onboarding, training, and quality assurance framework across the Customer Group. The role ensures all team members, regardless of function, location, or manager, receive consistent knowledge, training, and performance support, enabling them to deliver exceptional customer experiences and perform effectively from day one. This role serves as the central owner of Customer Group knowledge management, onboarding standards, training effectiveness, and quality assurance, ensuring alignment across Customer Service, Sales, Customer Success, Payments, Operations, Client Resolution, and other Customer Group functions. Why This Role Exists The Training & Quality Assurance Manager ensures every employee within the Customer Group receives a consistent onboarding experience, standardized knowledge, and ongoing development support. The role reduces dependence on individual managers for training quality, accelerates employee productivity, improves customer outcomes, and creates a scalable framework that supports growth across multiple markets and functions. Key Responsibilities Training & Onboarding Design and maintain a comprehensive Customer Group onboarding program for all new joiners. Develop structured learning paths tailored to different roles and functions. Deliver onboarding sessions directly or coordinate subject matter experts to provide training. Create and maintain onboarding schedules, certification requirements, and learning assessments. Ensure all employees receive consistent training regardless of location or department. Measure onboarding effectiveness and continuously improve training content based on feedback and performance outcomes. Learning & Development Own and maintain training curricula covering: Company overview, vision, values, and organizational structure. Customer Group operating model and team responsibilities. Products, services, and client proposition. Internal systems and tools. Policies and procedures. Regulatory and compliance requirements. Sales methodologies and customer acquisition approaches. Service excellence standards. Customer communication best practices. Customer lifecycle management. Escalation and issue resolution processes. Information security and data protection requirements. Knowledge Management Create and maintain a central knowledge repository. Ensure training materials, SOPs, policies, and process documentation remain current and accessible. Establish documentation standards across the Customer Group. Partner with functional leaders to capture and document business knowledge. Drive knowledge-sharing initiatives across teams and regions. Quality Assurance Design and manage a Customer Group quality assurance framework. Establish quality standards and assessment criteria across customer-facing functions. Conduct regular quality reviews of customer interactions, processes, and adherence to standards. Identify knowledge gaps, coaching opportunities, and process improvement areas. Provide quality trends, insights, and recommendations to management. Work with team leaders to ensure quality findings are translated into coaching and development plans. Performance & Continuous Improvement Track training effectiveness through performance metrics, quality results, certification outcomes, and employee feedback. Analyze onboarding and quality data to identify trends and improvement opportunities. Recommend process enhancements to improve customer experience and employee performance. Support change management initiatives and ensure training readiness for new products, processes, and systems. Promote a culture of continuous learning and operational excellence across the Customer Group. Key Stakeholder Relationships Customer Service Leadership Sales Leadership Customer Success Teams Payments Teams Operations Teams Client Resolution Teams Compliance & Risk HR & Talent Acquisition Product & Technology Teams Success Measures (KPIs) New joiner onboarding completion rate. New hire time-to-productivity. Certification and assessment pass rates. Quality Assurance scores. SOP and knowledge base adoption rates. Reduction in knowledge-related errors and escalations. Training satisfaction scores. Improvement in customer experience and service quality metrics. Training content accuracy and currency. Key Requirements Skills & Experience Essential 2+ years' experience in Training, Learning & Development, Quality Assurance, Customer Operations, or a related role. Experience within Financial Services and/or FinTech environments. Experience designing and delivering structured onboarding and training programs. Experience developing learning content, SOPs, and knowledge management frameworks. Strong facilitation and presentation skills. Experience conducting quality assessments and coaching programs. Strong stakeholder management and influencing abilities. Excellent written and verbal communication skills. Data-driven mindset with the ability to translate insights into actions. Preferred Experience within Financial Services, Payments, FinTech, or Customer Operations environments. Knowledge of contact center, customer service, sales, and customer success functions. Experience with Learning Management Systems (LMS) and knowledge management platforms. Process improvement or operational excellence experience. Key Competencies Customer Centricity Learning Agility Coaching & Development Process Excellence Attention to Detail Communication & Influencing Collaboration Analytical Thinking Continuous Improvement Mindset Accountability & Ownership Equal Opportunity All applicant information will be handled confidentially in accordance with applicable equal employment opportunity guidelines.

Выстраивать и развивать стратегические партнёрства с телеком-операторами Бразилии, отвечать за них. Вести весь коммерческий цикл: от первых встреч с ЛПР до подписания контракта и запуска.

Поиск и привлечение новых B2B-клиентов в Казахстане и на международных рынках. Продвижение продуктов AI Research, включая Knovium (интеллектуальное управление документами), LibRAG (интеллектуальный поиск и работа с базами знаний) и AITabib (медицинская платформа на базе ИИ).

💎Опыт самостоятельного ведения Paid UA для мобильных приложений или игр на уровне Middle+.

Требования: Релевантный опыт работы в B2B-продажах IT-услуг от 3 лет; Подтвержденный опыт самостоятельного привлечения новых корпоративных клиентов и закрытия сделок;

— Выстраивание отношений с профильными Tier-1 и крипто-СМИ (CoinDesk, Cointelegraph, The Block, Blockworks). — Написание и дистрибуция пресс-релизов, колонок (Op-eds) и экспертных комментариев от лица фаундеров.

Задачи: — Разрабатывать и реализовывать тактику performance-рекламы для повышения эффективности рекламных кампаний и достижения бизнес-целей — Определять и анализировать ключевые показатели эффективности (KPI) для оценки успешности рекламных активностей — Контролировать и направлять команду на стороне рекламного агентства и ставить задачи — Формировать и внедрять политики и стандарты работы направления для обеспечения высоких результатов — Планировать, настраивать и оптимизировать рекламные кампании Web и App на различных платформах (контекст, ретаргетинг, социальные сети, CPA, in-app и другие) — Управлять бюджетами и распределять ресурсы для достижения оптимальных результатов — Совместно с агентством готовить еженедельную отчётность (расход, клики, источники, качество аудитории, САС) — Совместно с агентством готовить медиаплан, структуру кампаний, гипотезы по аудиториям и креативам, прогноз CPC/CPA, оценку рисков и рекомендации по масштабированию — Анализировать и мониторить эффективность рекламных кампаний с использованием различных инструментов и методов (в т.ч. работа с атрибуцией) — Подготавливать отчеты о результатах работы направления и предоставлять рекомендации по улучшению стратегии рекламных активностей — Курировать процесс работы с SEO/GEO, включая стратегическое планирование и реализацию эффективных методов продвижения контента — Курировать процесс работы с маркетплейсами для максимизации количества конверсий — Отслеживать изменения в области performance-рекламы, анализировать новые инструменты, тренды и лучшие практики — Налаживать и поддерживать отношения с рекламными партнерами, агентствами и платформами для оптимизации условий рекламных кампаний — Участвовать в переговорах и заключать договоры с ключевыми поставщиками услуг Требования: — Опыт работы с каналами digital и performance от 3 лет и выше, понимание аспектов работы SEO, in-app, search, social — Опыт работы на стороне продукта и агентства — Владение основными метриками digital: ROI, CPA, CPC, CR, LTV — Владение инструментами: Excel, Yandex.Metrika, Appsflyer, App.Metrika, Google Analytics, Яндекс.Директ, VK Ads, Google Ad, in-app, OEM — Знание рекламных кабинетов различных систем (настройка РК, аудит, выгрузка отчетностей, настройки) — Понимание методов вычисления фродового трафика в in-app и web продвижении — Опыт самостоятельной работы с проектом или группой проектов с бюджетом от 20 млн рублей и выше в месяц — Аналитический склад ума, высшее образование, умение учиться новому, чувство вкуса и насмотренность — Готовность работать фулл тайм офис Условия: — Корпоративные программы обучения — ДМС со стоматологией — Рост с МегаКарьерой — Компенсация мобильной связи — Корпоративные скидки и скидки партнеров — Маркетплейс льгот — Корпоративная библиотека

- Поиск и привлечение мерчантов в регионе (Европа). - Холодные контакты, построение воронки и переговоры.

Location: Genova, Italy Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Business Development Manager Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you. We’re looking for a Business Development Manager to join our Genova team. In this role, you’ll help us build new relationships with Genova 's most premium and regarded restaurants and stores, acting as a founding member of our regional growth efforts. Get to know our Commercial team — what drives us, how we work, and what you can expect. What You’ll Be Doing You’ll be joining the Regional Sales team, reporting to the Sales Lead. You will be a critical driver of our expansion in Italy, focusing on high-end partnerships and providing a world-class onboarding experience for new merchants. Here’s what your day-to-day might look like: Strategic Prospecting: Map, prospect, pitch, and close new restaurants across Genova, acting as an area expert who knows the local food scene and upcoming trends inside out. Consultative Selling: Communicate with restaurant owners through physical visits, calls, and social media to demonstrate the value of Deliveroo’s technology and help them overcome any barriers to joining. Onboarding Support: Guide partners through the joining process, ensuring they have the best possible experience as they transition onto the platform. Relationship Building: Attend restaurant and food meet-ups to stay connected with the local culinary community and identify new opportunities. Market Expertise: Use your industry knowledge to demonstrate how our products solve real-world challenges for premium partners. What You’ll Need to Thrive Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others: Sales Experience: Significant experience in targeting new business with a "hunter" mindset and a drive to close deals. Negotiation Skills: A proven ability to navigate commercial discussions and structure successful partnerships. Strong Communication: Confidence dealing with premium partners face-to-face, over the phone, and via email. Tenacity: A resilient and motivated approach to working in a fast-moving, entrepreneurial environment. Industry Knowledge: A strong understanding of the restaurant industry is a significant plus. Why Join Us? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders. 🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility. 🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves. 🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best. We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here . Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Compensation National Collective Agreement (CBA): CCNL Commercio e Terziario Classification Level: Livello 4 The total target compensation (OTE (On-Target Earnings, ovvero la retribuzione totale prevista al raggiungimento del 100% degli obiettivi) for this role is €35,200 – €44,000 gross per year, of which the base salary range is €17,200 – €26,000. The successful candidate's starting pay will fall within the pay range listed above and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. This position is not eligible for consideration for an equity/RSU grant. To learn more about our benefits, please do not hesitate to bring this up with your Talent Acquisition Partner! Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! The successful candidate's starting pay will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. This position is not eligible for consideration for an equity/RSU grant. Pay Range: €35.200 — €44.000 EUR Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Вакансия менеджера по рискам и мошенничеству в казино предполагает работу в офисе в Праге. Кандидат должен иметь не менее одного года опыта в сфере iGaming или онлайн-казино, включая практические знания в области борьбы с мошенничеством, мультиаккаунтингом и злоупотреблением бонусами. Также требуется понимание рисков, связанных с платежами и возвратами средств (chargebacks). Опыт работы с кейсами, связанными с KYC, управлением рисками и соблюдением нормативных требований, является обязательным.

— Опыт на аналогичной должности от 1 года; — Английский от B2;

Responsibilities You are the strategic lead for the clients in your book of business. You will build strong relationships with your clients in order to understand their business goals, business needs, the priorities of these goals and needs, and how Constructor maps to these goals and needs.

– Поиск и привлечение новых клиентов в сфере iGaming. – Полный цикл B2B-продаж: от поиска лидов и проведения переговоров до запуска клиентов.

▫️Опыт от 12 месяцев. ▫️Умение завлечь лидов лайф общением.

- Own channel strategy and audience growth for both brands: define purpose, target audience, cadence, and priorities. - Manage publishing calendar, create clear briefs for Head of Content, and coordinate production timelines and publishing.

Задачи: — Мониторинг предматчевых и live-событий, корректировка коэффициентов, линий ставок и настроек рынков при необходимости — Управление операциями с событиями и рынками, включая конфигурацию, приостановку, удаление и расчёт ставок — Настройка шаблонов и параметров букмекера для различных видов спорта и лиг — Мониторинг активности ставок, управление процессами контроля ставок и проведение первичного анализа рисков игроков — Анализ производительности Sportsbook по видам спорта и лигам, выявление тенденций, рисков и возможностей для улучшения — Взаимодействие с операторами и внутренними командами по вопросам операционной деятельности, анализа конкурентов, тестирования и разработки новой функциональности Sportsbook — Поддержание качества данных ставок, включая проверку имён участников, переводов и другой информации о событиях — Обновление операционной документации и базы знаний Sportsbook Требования: — Опыт работы в индустрии ставок — Опыт работы с B2B является преимуществом — Практический опыт работы с предматчевыми и live-ставками — Глубокие знания спорта, включая хорошее понимание скачек — Знание теории вероятностей и коэффициентов ставок — Сильные аналитические навыки, внимание к деталям, высокая ответственность и самостоятельность — Умение эффективно работать в команде — Владение английским языком на уровне B1+ и русским на уровне C1+ Плюсом будет: — Опыт работы в IT-среде — Опыт в проектной или продуктовой разработке — Опыт в управлении рисками, аналитике или операционном контроле Условия: — Полностью удалённая работа — Медицинская страховка — Спортивные бонусы — Программа поддержки психического здоровья — Бесплатные уроки английского (онлайн) — Курсы местных языков — Оплачиваемый отпуск — Поддержка в декретном отпуске — Реферальная программа — Повышение квалификации, внутренние семинары, участие в профессиональных конференциях и корпоративных мероприятиях О команде: — Отдел Sportsbook — Локации: Познань (Польша), Тбилиси (Грузия), София (Болгария), полностью удалённо Описание продукта: — Команда SOFTSWISS Sportsbook разрабатывает платформу для запуска и управления бизнесом спортивных ставок на регулируемых рынках по всему миру — Работа с системами ставок, управления рынками и соблюдения нормативных требований в различных юрисдикциях, решение технических и бизнес-задач совместно с экспертами в области трейдинга, управления рисками и регулируемых индустрий

Build and own Netlify's paid acquisition strategy end to end, including paid search, paid social, retargeting, sponsorships, and any other channels worth testing and proving out. Own the call on where paid creates incremental value for Netlify.

We're hiring an Account Manager II to make Instacart Ads the place CPG advertisers and agencies trust to grow their business, by improving campaign performance, widening how brands invest across our ad products, and shaping the advertiser experience. Advertiser Relationships: CPG clients and agency partners treat you as a trusted advisor.