Вакансии

Location: Zomba, Malawi About GiveDirectly What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need? Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid. Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question: is this doing more good than giving the money directly to people living in poverty? We’re growing fast, and this is a rare and important moment to join. We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress. How we work Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated: Recipients first. Recipients’ preferences come before those of donors or ourselves. Team next. We optimize for organizational success, not individual success. Be proactively candid. We say what we believe and share information openly. Create positive energy. We aim to be a source of energy for colleagues, not a drain. Think rigorously; act quickly. We reason from first principles, then act rather than debate. Know yourself and grow. We own our imperfections and seek feedback to grow. Accept reality. Propose solutions. We focus on what can change and bring solutions, not just problems. Be productively ambitious. We take risks for step-change impact, not incremental progress. If they describe how you like to work and they energize you, this could be a great fit. Want to learn more? Read and listen: We are one of Time100’s Most Influential Companies of 2026, and our work has been covered by The Economist , NPR , TED , and The Washington Post . We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows. Read our CEO's essay on what that will take. About the role The Program Manager (PM) will own the overall process for field operations in  GiveDirectly Malawi’s flagship district transformation program. The PM will be driving enrollment and payment targets while tracking team performance. They will be working closely with  district partners, mobile money partners, and district government counterparts while also building a culture of mentorship and professional development within their team and identifying opportunities for risk mitigation and process improvement. As the most senior GiveDirectly representative in the district, the PM will serve as the key “eyes and ears” resource in Malawi for GiveDirectly and will be responsible for regularly synthesizing updates on operational health. The role will have significant responsibility and a high degree of autonomy in creating and managing a large team. What you’ll do Project Management: The PM will be responsible for managing all aspects of ground operations, including: Owning end-to-end operations for enrollment, verification, and payment delivery, setting and tracking quantifiable targets. e.g., recipients enrolled and operational efficiency Serving as the organization’s engine for continuous improvement of the enrolment and follow-up processes, and overall recipient experience Coordinating with mobile money and telecom partners to ensure smooth, secure payment delivery, and lead troubleshooting when payments are delayed. Monitoring security in the areas of operations to ensure the team and recipients can operate safely Monitor operational and fraud risk in coordination with GiveDirectly's Internal Audit team; identify and close loopholes. Uphold safeguarding standards across field operations, and design enrollment, payment, and community-engagement processes that prioritize recipients’ safety. Lead survey design and updates, and use data to track performance and inform decisions, working closely with GD's global Data team. Build and maintain program documentation and knowledge-management materials for internal use and product development. People Management: Assisting the HR Manager in Hiring, training, and managing field staff, building a performance-oriented culture with regular feedback and development. Running performance reviews for direct reports and building their capacity to do the same for their reports Role-model GiveDirectly's values, fostering a team culture that's ambitious, fast-paced, inclusive, and committed to excellence Vision & Critical Thinking: Conceiving, developing and testing new protocols and methods before initiating scale-up Anticipating areas of risk and creating mitigation plans Data and Analysis: Leading survey creation and updates for new and existing projects Guiding and supporting direct reports on data inquiries, skill development, and data analysis Working effectively with GD’s global tech team (framing needs and expectations, and holding self and others accountable to agreed timelines) Partnerships & Government Relations Establish and maintain strong relationships with government counterparts, donors, telecom/mobile money operators, and community-based partners. Represent GiveDirectly in local coordination forums, and support hosting of donors, journalists, and other visitors. Support partnership and fundraising efforts, tracking opportunities, contributing to proposals, and reporting to funders such as the World Bank. What you’ll bring Demonstrated success in a high-performance work environment Exceptional leadership ability with demonstrated success in motivating and developing junior staff Strong interest in advancing the values and mission of GiveDirectly Exceptional communication, organizational, and analytical skills, including a high level of proficiency with G-suite/Google workplace. At least 4-5 years of management experience, preferably managing managers Excitement about owning challenging management tasks, including mentoring and motivating direct reports and the broader field team Demonstrated ability to work in a highly independent and self-directed manner, while effectively communicating upward about gaps and risks Ability to manage day-to-day operations while simultaneously building more robust and efficient systems Experience overseeing operations aligned to a fixed budget Fluency in English Experience in cash transfer programming, social protection, humanitarian response, or a related field is a plus. Comfort operating in both rural and urban field environments. Master's degree preferred. Working at GiveDirectly GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Flagging for US applicants: We invite you to " Know Your Rights " as an applicant. Commitment to Safeguarding As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the Misconduct Disclosure Scheme , and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens. These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff. **GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing,  reporting, or responding to any form of abuse or  exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.** Reasonable Accommodations We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs. Want to put your best foot forward on your GiveDirectly application? Take a look at our Candidate Application Prep Guide ! Referrals Know the right person for this role? Please consider referring them . We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!

Location: Ukraine; North Macedonia; Turkey; European Union; Serbia; Bosnia; Georgia Workplace: Remote ABOUT US Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/ ABOUT THE ROLE We are looking for a disciplined, highly autonomous Middle Next.js Developer to build and ship product features for one of our core D2C subscription products. You will own features end to end across a TypeScript monorepo — a Next.js App Router client, a Fastify + Payload CMS API on PostgreSQL, and Cloudflare Workers at the edge — from the moment you receive a task, through breaking it down, estimating, implementing, testing, and observability, to a clean release to production and confirmation that it works for real users. This is a hands-on engineering role suited for someone who treats production as the standard, not the finish line. Half-tested code, silent failures, and unverified AI-generated output are not acceptable. The codebase is convention-heavy — a layered Feature-Sliced Design structure with strict import rules — and you are expected to work inside those conventions rather than around them. You are accountable for every task you take on and for every area of the product you touch: if it breaks, regresses, or stays half-finished, that is yours to see through. We expect maximum autonomy and real involvement in the product — you work independently within a sprint, communicate risks before they become blockers, and escalate architectural decisions to senior engineers rather than guessing. KEY RESPONSIBILITIES FEATURE DEVELOPMENT - Build features across the Next.js client and the Fastify + Payload CMS backend according to product requirements - Write code that follows the team's Feature-Sliced Design layering, naming, and import conventions - Ship changes behind feature flags and A/B experiments, fully localized across every supported locale - Integrate third-party providers — billing, email/CRM, analytics — over REST APIs and webhooks QUALITY & RELIABILITY - Cover functionality with unit, integration, and e2e tests at the level the team expects - Run a thorough self-review before code review, and review teammates' code with the same rigour - Fix bugs and perform root-cause analysis for recurring issues - Optimize page and endpoint performance — rendering and caching strategy, database queries, bundle size SECURITY & OBSERVABILITY - Apply secure development practices: schema validation, access control, safe handling of secrets - Follow observability practices — structured logging, metrics, and alerts — using existing tooling COLLABORATION - Break down, estimate, and ship your own tasks to production within the sprint — and stay accountable for them after release - Own the areas of the product you work in: their stability, performance, and follow-up fixes - Surface requirement clarifications, estimate changes, and risks early and in writing - Escalate complex architectural decisions and critical risks to senior engineers QUALIFICATIONS MUST-HAVE EXPERIENCE - 2+ years of commercial React experience, including 1+ year with Next.js (App Router, Server Components, route handlers, rendering and caching strategies) and solid TypeScript - Node.js backend experience on a typed HTTP framework (Fastify, Nest, or Express) with PostgreSQL — REST API design, schema migrations, integrations over REST and webhooks (signature verification, idempotency, retries) — plus a working understanding of HTTP/REST, auth mechanisms, and web security fundamentals - Hands-on with the modern client stack: TanStack Query, Zustand, React Hook Form + Zod, Tailwind CSS, and a React component library such as HeroUI, MUI, or shadcn/ui - Experience with a code-first headless CMS on PostgreSQL (Payload, Strapi, Directus, or equivalent) — collections, access control, generated types, migrations - Testing and delivery discipline: e2e tests (Cypress or Playwright) and unit/integration tests (Vitest or Jest), Git flow, code review, working with CI - Daily use of AI development tools (Claude Code or equivalents), including configuring them for a project — context, instructions, rules, MCP/integrations — with full ownership of the quality, security, and correctness of generated code - English — B1+ LEADERSHIP ATTRIBUTES - Owns the outcome — takes a task from requirement to production without waiting to be pushed, and stays accountable for the result and the area it touches - Maximally autonomous and involved — needs a goal, not step-by-step instructions, and cares how the product performs, not just whether the ticket is closed - Verifies before trusting — treats AI output, third-party responses, and your own code as unproven until tested - Structured communicator — surfaces risks, blockers, and estimate changes early, in writing, in a remote team - Knows the edge of their scope — escalates architectural and security decisions instead of improvising them - Learns from incidents — fixes the root cause, not just the symptom LOCATION Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours. BENEFITS Discover the perks of being part of our vibrant team! We offer: - Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance. - Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days. - Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge. - Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them. - Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1nkrN76JlZkbKj9WSOhlT1_mni_CZeDkHdwfIjPXVwvk/preview?tab=t.0#heading=h.ndsdl4wapxtt Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth! INTERVIEW PROCESS After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps: - Recruiter Screening (40 minutes) - Technical Interview (60 minutes) LIFE AT RUBY LABS At Ruby Labs, we move fast, aim high, and expect the same from our team. We’re not here to play small—we’re here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day. This is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you’re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen. Here, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more—more responsibility, more growth, and more success. #LI-Remote

Location: Istanbul, Turkey P.I. Works is the first company in the world to automate the management of a commercial 5G network. Our automated network management products and services empower mobile operators to accelerate network transformation and to drive network quality and efficiency on the path to 5G. These solutions have been successfully deployed by 87 mobile network operators across 60 countries worldwide. We are looking for an experienced Project Manager to lead complex Mobile Network Automation & Optimization projects for our global customers, in a challenging multi-national and multi-cultural work environment. Job Description: Take overall responsibility for planning, coordinating, and executing assigned mobile network projects, spanning network automation software, optimization, engineering, professional and managed services from initiation through completion. Manage multiple large, complex projects simultaneously, working within stringent deadlines to complete assignments within a restricted time period. Coordinate cross-functional teams including Engineering, Product, Integration, Support, Delivery, Sales, Finance, and external partners, across geographically distributed locations and time zones. Act as the primary interface with customer project managers, technical teams, and senior stakeholders, building customer confidence through transparent and structured project management. Establish and maintain cooperation and relations with Mobile Network Operator stakeholders and internal department employees. Coordinate activities involving multi-vendor, multi-technology mobile networks, including 2G/3G/4G/5G, RAN, network automation, and SON/AI-driven optimization. Interpret, analyze and evaluate available data, and make decisions concerning complex and comprehensive operational problems. Establish and maintain project risk and issue registers, proactively identifying and mitigating technical, commercial, resource, and operational risks. Manage project financials, resource planning, customer acceptance, and reporting; estimate, manage, and de-risk project schedules and budgets. Actively take part in contract preparation and pre-sales phases of the projects; support business development by identifying new opportunities and contributing to proposals and solution design. Ensure project deliverables meet contractual and agreed technical requirements, coordinating customer acceptance, KPI verification, and final handover activities. Exercise good judgment in safeguarding confidential or sensitive information. Communicate effectively, orally and in writing, at all levels, including with C-level stakeholders. Support Managed Services and Professional Services engagements, including service mobilization, SLA/KPI monitoring, and subcontractor coordination where required. Required Qualifications: Bachelor’s degree in Telecommunications, Electrical/Electronics Engineering, Computer Engineering, Information Technology, or a related technical discipline. 8+ years of experience in the mobile telecommunications industry, including at least 5+ years in project/program management or a comparable customer-facing delivery leadership role. PMP Certification is a plus. Functional knowledge of Microsoft Project and PMBOK methodology. Proven project management experience in multi-country, multi-cultural, and customer-facing environments. Demonstrated team building and leadership skills, including the ability to lead teams without direct hierarchical authority. Good understanding of mobile network technologies including 4G/5G, RAN, network optimization, automation, OSS/BSS, or managed services. Solid understanding of engineering technical issues/needs, financial, sales, and marketing. Excellent presentation skills, with strong stakeholder management and negotiation skills. Experience communicating effectively through all stages of a project’s lifecycle, including C-level communication. Travel between project locations will be needed. Fluent English is a must; a second language is a plus. Experience in Network Automation/SON, AI-driven optimization, RAN Optimization, Telecom Software Solutions, Professional and Managed Services, or System Integration is a plus.

The role We are hiring a Senior Fraud Investigator to own the operational side of fraud and risk program: monitoring, investigations, case decisions, and merchant communication. What you will do - Monitor and analyse activity across the platform. - Investigate flagged cases. - Be decisive and own your decisions. - Communicate directly with merchants. - Strengthen the controls. - Support the prevention program. - Automate and effectivize. - Maintain clear documentation of investigation findings, decisions, and compliance procedures. What we are looking for - Experience (5+ years) in fraud operations, investigations, transaction monitoring, or merchant risk at a PSP, Merchant of Record, acquirer, fintech, or high-volume online merchant. - Analytical skills: confident working with transaction data and risk signals; SQL or similar hands-on data skills are a strong plus. - Working knowledge of the compliance context: onboarding and verification requirements, monitoring expectations, and what PSPs and card networks expect from a platform's risk operations. What we offer - Relocation assistance if you are currently outside Tallinn. - Official employment in Estonia. - Social benefits. - Private health insurance. - 100 monthly sports allowance. - 28 days of annual leave.

About Delinea: Delinea is a pioneer in securing human and machine identities through intelligent, centralized authorization, empowering organizations to seamlessly govern their interactions across the modern enterprise. Leveraging AI-powered intelligence, Delinea’s leading cloud-native Identity Security Platform applies context throughout the entire identity lifecycle – across cloud and traditional infrastructure, data, SaaS applications, and AI. It is the only platform that enables you to discover all identities – including workforce, IT administrator, developers, and machines – assign appropriate access levels, detect irregularities, and respond to threats in real-time. With deployment in weeks, not months, 90% fewer resources to manage than the nearest competitor, and a 99.995% uptime, Delinea delivers robust security and operational efficiency without compromise. What You Will Own: — Price and packaging architecture across the portfolio: tiering, licensing metrics, add-on structure, bundling. — Proposal quality into the monthly Price Committee: analysis, financial model, recommendation, and action register through to closure. — Discount governance, including band policy and guardrails. — Monetization for new categories: NHI governance, AI agent identity, StrongDM, consumption-based licensing. — Commercial readiness at launch, ensuring packaging and pricing ship with the product. — The single source of truth for pricing, packaging and quoting guidance, partnering with Product Marketing on seller enablement. — Price realization, attach rate and competitive position, informed by competitor pricing, market benchmarks and win/loss data. What We Are Looking For: — 12+ years across pricing strategy, monetization, product management or product marketing, including 5+ years owning pricing as a named function. — Experience building a monetization function where none existed: cadence, governance, documentation, analytical bench. — Experience preparing and defending recommendations to a formal pricing committee or equivalent decision body. — Demonstrated design of tiered packaging for enterprise software, strong financial modeling (pricing impact, ARR and expansion, discount optimization). — Credibility with executive peers, holding a position on pricing under pressure without direct authority over sales or finance. Strongly preferred: — Cybersecurity or identity security (PAM, IAM, SIEM, endpoint); exposure to NHI, machine identity or secrets management. — Consumption-, usage-, or outcome-based pricing models alongside seat-based subscription. — Working knowledge of CPQ (Salesforce CPQ, Apttus); pricing through M&A integration or a major commercial model transition. MBA a plus. Why Now: Pricing at Delinea has been carried by people doing it well alongside a full portfolio, and the surface area keeps growing. The opportunity is to make monetization a professional discipline, with a decision forum that already works. This role is built for owning monetization end-to-end rather than managing an approval queue. Why work at Delinea? — Meaningful work, a culture of innovation and great career progression. — Core values: Spirited, Trust, Respect, Ownership, Nimble, Global. — Competitive salaries, meaningful bonus program, excellent benefits including healthcare insurance, pension/retirement matching, life insurance, employee assistance program, time off plans, and paid company holidays. Delinea is an Equal Opportunity and Affirmative Action employer prohibiting discrimination and harassment of any type. Candidates are required to complete comprehensive criminal background check, verification of education, and employment, and social media sites may be reviewed upon conditional offer of employment.

Location: Jeddah, Saudi Arabia; Riyadh, Saudi Arabia; Al Khobar, Saudi Arabia; Tabuk, Saudi Arabia The Fire Safety Engineer is responsible for delivering technical fire and life safety engineering activities across KAUST under the direction of the Fire Safety Engineering Lead. The role supports KAUST's delegated Authority Having Jurisdiction (AHJ) governance framework by conducting technical reviews, field assessments, inspections, compliance verification, fire risk assessments, and technical investigations within approved KAUST procedures and delegated authorities. The role prepares technical recommendations for review and approval through the Lead, Fire Safety Engineer and the Health and Safety Manager, as applicable. The Fire Safety Engineer also supports compliance with Saudi Civil Defense requirements, Saudi Building Code (SBC), National Fire Protection Association (NFPA), International Fire Code (IFC), and KAUST requirements by maintaining audit-ready evidence, verifying fire protection system performance, supporting Civil Defense-related documentation and inspections where applicable, and escalating significant fire and life safety risks. Responsibilities Conduct fire and life safety engineering reviews, assessments, inspections, and field verifications. Review fire safety requirements for new construction, renovations, research facilities, high-hazard areas, and fire protection systems. Ensure compliance with SBC, NFPA, IFC, KAUST requirements, and Saudi Civil Defense requirements. Conduct fire risk assessments, inspections, system verification, and compliance checks, and recommend corrective actions. Review and maintain fire safety documentation, drawings, test certificates, inspection records, ITM records, and deficiency closure evidence. Coordinate with Projects, Facilities, contractors, consultants, Fire & Emergency Services, and other stakeholders to resolve fire safety issues. Provide technical assurance for Inspection, Testing & Maintenance (ITM) of fire protection systems and monitor corrective actions. Participate in testing, commissioning, acceptance, and functional verification of fire alarms, suppression systems, smoke control, passive fire protection, fire doors, barriers, and egress systems. Support investigations of fire incidents, unwanted alarms, system failures, and impairments, including root cause analysis and corrective actions. Requirements Bachelor's degree in Fire Engineering, Fire Protection Engineering, Mechanical Engineering, Electrical Engineering, or a related engineering discipline. Minimum 6 years of professional experience in fire protection engineering, fire systems engineering, fire prevention, or fire & life safety compliance. Experience with fire protection system inspection, testing, commissioning, and compliance. Strong knowledge of SBC, NFPA, IFC, and preferably Saudi Civil Defense requirements. Experience reviewing fire protection designs, technical drawings, specifications, inspection reports, testing documents, and compliance records. Experience with deficiency management, corrective actions, and closeout. Experience working in complex environments such as universities, research facilities, industrial facilities, healthcare, mixed-use communities, or large campuses. Valid Saudi/GCC driver's license or valid driver's license as applicable. Fire safety/protection certifications such as CFPS, CFPE, CFAITMS, CWBSP, NICET, IFE, or equivalent are preferred.

Location: USA (Remote) Workplace: Remote Mysten Labs’ mission is to advance the internet through step-function improvements in what technology makes possible. We build foundational infrastructure and products that give people, businesses, and developers new ways to interact, transact, and create value. Our work spans on-chain finance and the emerging agent economy. Through Sui, Move, and our broader technology stack, we’re building the systems that make these experiences possible - from secure, scalable blockchain infrastructure to new ways for businesses and AI agents to interact. Mysten Labs is looking for a Staff Product Designer to set the experience strategy for the DeepBook financial stack and the first-party products built around it, spanning spot trading, margin, prediction markets, liquidity, and the workflows that connect users and builders to onchain finance on Sui. This role requires strong product judgment, exceptional design craft, people leadership, and real fluency in financial markets and DeFi. You will work with product and engineering from strategy through launch, build a design team that can cover a growing product surface, and stay close enough to the work to lead critical product flows yourself. The right person knows how to make complex financial systems clear without removing the information users need to assess risk. You should be comfortable designing for retail and professional users, working through technical and regulatory constraints, and using research and product data to improve adoption, execution quality, retention, and trust. What You Will Do - Set the design vision, principles, and priorities in partnership with product, engineering, and business leadership. - Own the end-to-end experience across DeepBook spot, margin, prediction products, liquidity workflows, and related first-party applications. - Lead the design of core journeys including onboarding, funding, market discovery, order entry, transaction review and signing, portfolio and position management, collateral, liquidation risk, settlement, and recovery from failed states. - Design for distinct audiences such as retail traders, experienced DeFi users, market makers, liquidity providers, institutions, and developers without creating a fragmented product experience. - Remain hands-on in the highest-priority work by framing problems, developing concepts, prototyping, testing, and reviewing implementation quality. - Build a scalable design system and shared interaction patterns for dense financial data, charts, tables, order entry, account states, alerts, and risk communication. - Establish a practical research program using interviews, usability studies, product analytics, support feedback, and market observation. - Partner with engineering to understand protocol behavior, transaction states, latency, data dependencies, security boundaries, and platform constraints. - Work with legal, security, marketing, business development, and ecosystem teams to launch products responsibly and communicate financial concepts accurately. - Define design and product quality measures, then connect the team's work to activation, conversion, trading success, retention, support burden, and user trust. What You Will Have - 10 or more years of product design experience, including meaningful experience leading, hiring, and developing designers in a fast-moving product organization. - A portfolio that shows both exceptional individual craft and leadership impact across complex, data-dense products. - Experience designing trading, investing, fintech, payments, crypto, marketplace, or other high-stakes products where users make consequential decisions. - Fluency in DeFi and direct experience using onchain products. You can discuss swaps, order books, liquidity, routing, slippage, collateral, leverage, liquidation, settlement, smart-contract risk, and transaction signing. - Strong product judgment and a record of shaping strategy, prioritization, and product decisions with product and engineering partners. - Skill in interaction design, information architecture, visual design, prototyping, research, and systems thinking. - Experience building design systems and operating practices that improve consistency and delivery across multiple products. - Comfort working through ambiguity and making progress while product, technical, market, and legal inputs continue to change. Nice to Have - Experience leading design for an exchange, order book, derivatives or margin product, prediction market, wallet, aggregator, or institutional trading platform. - Experience with both retail and professional trading experiences, including charts, market data, portfolio analytics, and execution workflows. - Familiarity with Sui, Move, programmable transaction blocks, DeepBook, Slush, or object-based blockchain architectures. - Experience designing products in legally complex or regulated financial categories. - Prior experience as a founder, design executive, principal designer, trader, DeFi power user, or ecosystem operator. Employment is contingent upon the successful completion of a background check, which may include verification of employment history, education credentials, criminal history, and other relevant information. Regarding the recent rash of technology job scams: Be aware that emails from genuine Mysten Labs group recruiters will always come from the @mystenlabs.com http://mystenlabs.com domain or related subdomains (e.g., mystenlabs.com/careers http://mystenlabs.com/careers). Remember: you can always verify positions on our job boards at www.mystenlabs.com/careers http://www.mystenlabs.com/careers. To support an efficient and fair hiring process, we may use technology-assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. Our team is remote first and we are hiring across the world. Here at Mysten Labs, you’ll be joining a world-class team with tremendous growth potential as we bring the next billion users to web3. We raised a $300M Series B round from top Silicon Valley led venture funds like Jump Crypto, Andreessen Horowitz (a16z), Binance Labs, Redpoint, Lightspeed, Coinbase Ventures, Electric Capital, Standard Crypto, NFX, Slow Ventures, Scribble Ventures, Samsung Next, Lux Capital, among other investment firms and strategic partners. Come join us and build the future of web3!

Location: San Francisco, CA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As Claude reaches more people, including individuals, businesses, developers building on our APIs, and the platforms and resellers building on top of those, knowing who is on the other side of a request and what they are allowed to do becomes foundational to running our products responsibly. Creating a centralized identity, verification, and access system that every Claude surface draws on is important to accomplishing our mission. We are hiring a Product Manager to own the safe access. The primitives are the building blocks the rest of Anthropic uses to manage access to models and capabilities: access programs, accounts, organization linking, verifications, user APIs for platforms, and the internal tooling teams use. You will own the end-to-end product experience and strategy for internal and external access,, across every surface. This is a role for a strong executor with the ability to be agile in shipping in a 0-1 product space. Safe access is a new product that sits on the critical path of every model launch and every access program. Requirements arrive from many organizations at once, and most weeks you will be the person defining the problem rather than receiving it. Key responsibilities Own the product strategy and roadmap for the account and access primitives, with the goal that any team at Anthropic can provision access or run an access program with minimal support. This is highly ambiguous and requires a lot of cross team coordination and deep understanding of the systems of today. Own the end-to-end experience of getting and managing access for internal stakeholders (research, model launches, safeguards, go-to-market) and for external customers and partners, and keep it consistent across every surface. This requires thinking through many user types, with vastly different experiences. Support the API designs and the UX of the access APIs that platforms, resellers, and internal services integrate with. Work through the designs with engineering and make calls on the primitives yourself. Partner with the trusted access and verification product managers so that new programs compose from shared primitives rather than one-off builds. Coordinate across the product, safeguards, legal, and go-to-market teams, and drive alignment when their requirements conflict. Minimum qualifications Are a strong executor with a track record of shipping through ambiguity and cross-organization dependencies. Write clearly enough that an engineer, an executive, and an external partner can each see the tradeoff you are making. Have owned a developer platform, identity, authorization, or access-management product end to end, and were the person accountable for its outcomes (for most people this means five or more years as a PM, but we care about the ownership, not the years). Care about Anthropic's mission, and specifically about scaling access to Claude safely. Preferred qualifications 8+ years of product management experience Experience with multi-tenant platforms consumed by first-party apps, direct API customers, and third parties building on top Built account, identity, or subscription systems that span more than one product Taken a product from zero to one, where the users, the product, and the requirements all had to be worked out at once The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $305,000 — $385,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Sainte-Anne-de-Bellevue, Canada Role overview: Our client is seeking a Spacecraft EMC Systems Engineer for its high performance spacecraft for our remote sensing and communications satellites. The Spacecraft EMC Systems Engineer will own the EMC concept, analysis, verification and mitigation for multiple satellite programmes, driving architecture decisions, leading cross disciplinary teams. He will ensure all electrical subsystem on the bus and payload, from requirements capture to hardware design, do not interfere with themselves or launch vehicles. The role works closely with platform and payload teams to ensure an electrically clean, reliable and launch ready spacecraft. Tasks summary: EMC Architecture Concept & Requirements • Capture, allocate and trace EMC functional, performance, and requirements. • Define the EMC architecture (shielding strategy, grounding scheme, antenna placement, mode control, and harness segregation requirements & routing constraints). EMC Analysis & Electrical Design • Perform EMC analyses of the whole spacecraft (accounting for the payload specifics) for radiated/conducted emission and susceptibility, antenna coupling, shielding effectiveness, fuse blowing…etc. and verify compliance early in the design cycle. • Recommend mitigation such as shielding, filtering, grounding schemes, layout rules. DC Power Distribution • Review DC power distribution architecture (primary bus, secondary bus lines, converters, fusing, protection) for EMC/EMI aspects. • Review conductors, termination, connectors and back shells (material, gauge, shielding…etc.) that satisfy EMI control requirements. Cross‑Functional Coordination, Stakeholder & Program Interaction • Communicate technical status, risk assessments and trade‑study results to senior management and/or customers or partners. • Support ICDs with payload and platform teams and suppliers. • Act as the EMC authority in System and subsystem design reviews • Liaise with RF, Power, Structures, Propulsion, Software and Ground Segment teams to resolve cross disciplinary EMC issues early. • Support B&P (Phase 0 & pre-Phase A). Integration & Verification (IVV) • Author the EMC Verification Master Plan covering component level, subsystem level and full spacecraft tests (CE/CS, RE/RS). • Oversee test facility set up, instrumentation calibration, test execution, data reduction and results certification. • Author test procedures, and acceptance criteria. • Lead CE/CS tests, RE/RS tests on hardware and review suppliers test results. Technical Leadership & Mentorship • Mentor, guide junior engineers and interns and provide EMC training sessions. • Act as technical liaison with customers, partners and external vendors. • Act as Continuous Improvement stakeholder. • Contribute to our client’s knowledge‑base, process enhancements, and standards development. Configuration, Documentation & Standards Management • Participate in Change Control Boards (CCB) and ensure impact analyses are performed for any electrical change. • Maintain GDIR and EDTS streamlining. • Ensure all artefacts, analysis and documentations are version controlled in PLM environment. • Support design reviews (SRR, PDR, CDR, MRR/TRR…etc.). • Support Technology Road‑Mapping & Innovation. On‑Orbit & Operations Support • Support root‑cause investigations for on‑orbit anomalies; update design baselines and lessons‑learned. • Support SOOH development and associated operator training. Required Qualifications: • B.Sc. in Electrical Engineering, Aerospace or Physics, (M.Sc. preferred) with 10 + years of electrical design engineering experience on LEO/MEO/GEO missions. • Proficiency in spacecraft and unit EMC requirements and simulations. • Prior experience supervising a team of EMC engineers or leading multi disciplinary task forces. • Strong understanding of aerospace system engineering fundamentals • Hands-on individual who can support systems integration processes and capability to test systems and resolve problems. • Experience with Confluence and JIRA. • Demonstrated capability to efficiently work with little to no supervision. • Ability to distill complex problems to fundamentals to solve with analysis, similarity, or creativity. • Demonstrate excellent written and oral communication skills in English; knowledge of French will be considered an asset (Contact with clients outside Quebec and work on deliverables in English).

Location: Sainte-Anne-de-Bellevue, Canada Role overview: Our client is seeking an experienced Electrical Power System Engineer to support the concept, detailed design, analysis, verification and integration of electrical power subsystems (solar arrays, power‑conditioning units, batteries, distribution & regulation) for our current and next‑generation remote sensing and communications satellites. The role works closely with payload, bus, thermal, structural and mission‑systems multidisciplinary teams responsible for delivering high‑performance, reliable EPS solutions to commercial, government, and defense customers. Tasks summary: Architecture Concept & Requirements Define EPS architecture (generation, storage, distribution) that satisfies mission power budget, mass, volume and reliability constraints. Perform trade‑studies (e.g., solar cell type, battery chemistry, regulator topology). Generate system requirements, functional flow block diagrams. Develop the Interface Control Documents (ICD) and Design Description. Perform requirement management and maintain bidirectional traceability throughout the program life cycle. Detailed Design & Analysis Size solar arrays, power‑conditioning units, battery packs, and power distribution units. Build and validate high‑fidelity electrical models for satellite modes, FMECA, Fault detection… Conduct & maintain power budget models, load‑flow, thermal‑power coupling, and survivability analyses (e.g., eclipse, safe‑mode, fault‑tolerant). Cross‑Functional Coordination, Stakeholder & Program Interaction Present technical status, risk analyses, and trade‑study results to senior management. Interface with spacecraft bus teams (power, thermal, structure, avionics). Develop/maintain high‑fidelity power models for mission analysis (e.g., orbit raising, station‑keeping, de‑orbit). Develop tools for power efficiency & optimisation for the satellite. • Support B&P (Phase 0 & pre-phase A). Integration & Verification (IVV) Author verification plans, test matrices, and validation procedures for unit & EPS subsystem tests. Support ground‑test & integration campaigns, fueling, thermal vacuum, EMI/EMC, and spacecraft‑level integration. Analyse test data, close out anomalies, and update design baselines. Support FSW integration Technical Leadership & Mentorship Mentor, guide, lead a multidisciplinary team of junior or intermediate system engineers & interns Act as technical liaison with customers, partners and external vendors Act as Continuous Improvement stakeholder Contribute to our client’s knowledge‑base, process enhancements, and standards development. Configuration, Documentation & Standards Management Maintain design and safety standards. Ensure all artefacts, analysis, software, documentations and deliverables are version controlled in PLM environment. Support design reviews (SRR, PDR, CDR, MRR/TRR…etc.). Support Technology Road‑Mapping & Innovation Launch‑Site, On‑Orbit & Operations Support Support launch‑site interface checklists with LVI responsible engineer, pre‑launch checkout procedures, and early‑orbit checkout scripts. Provide real‑time engineering support during launch, on‑orbit commissioning, anomaly investigations and contingency operations. Support SOOH development and associated operator trainings. Required Qualifications: B.Sc. in Electrical Engineering, Aerospace or Physics with 8 + years of EPS system design experience on LEO/MEO platforms. Deep knowledge of spacecraft bus subsystems and their interactions. Experience with power‑electronics design and power management hardware. Strong understanding of aerospace system engineering fundamentals Hands-on individual who can support systems integration processes and capability to test systems and resolve problems. Experience with Confluence and JIRA Demonstrated capability to efficiently work with little supervision Ability to distill complex problems to fundamentals to solve with analysis, similarity, or creativity. Demonstrate excellent written and oral communication skills in English; knowledge of French will be considered an asset (Contact with clients outside Quebec and work on deliverables in English).

Location: Sainte-Anne-de-Bellevue, Canada Role overview: Our client is seeking a GNC System Engineer for design, integration, verification, and operational support of GNC subsystems for our current and next‑generation remote sensing and communications satellites. The role will require to design the complete subsystem, from algorithm development through hardware implementation, verification, and on‑orbit operation support. The role requires deep expertise in orbital dynamics, attitude‑determination & control, plus real‑time FSW definition and integration, and will work closely with subsystem and mission operations teams throughout the satellite life‑cycle. Tasks summary: Architecture Concept & Requirements Derive GNC functional, performance, and safety requirements (pointing accuracy, slew rate, orbit‑maintenance ΔV, fault‑tolerance) from mission level requirements. Produce System Requirements, Interface Control document (ICD), and Description Document. Perform requirement management and maintain bidirectional traceability throughout the project lifecycle. Modelling & Trade‑Study Conduct trade studies on sensor suites and actuator families. Perform high‑fidelity dynamics simulations (Matlab/Simulink, STK) to meet pointing requirements, maintain error budgets, control‑law stability, fuel consumption, and survivability margins. Algorithm Development Design and implement attitude‑determination algorithms and orbit‑determination solutions. Develop control laws for 3‑axis stabilization, slew maneuvers, station keeping algorithms Validate algorithms with Monte‑Carlo analysis, worst‑case scenarios, and support SIL/HIL testing on avionic test bench. Cross‑Functional Coordination, Stakeholder & Program Interaction Translate algorithms into FSW requirements running on real‑time operating systems. Collaborate with the C&DH and FSW teams to implement TM/TC, schedulers and FDIR logic for GNC. Present technical status, risk analyses, and trade‑study results to senior management. Negotiate and maintain ICDs with subsystems. Support B&P (Phase 0 & pre-phase A). Hardware Selection & Design Specify sensor and actuator hardware, perform interface definition (electrical, mechanical, thermal) and conduct trade on redundancy architectures. Work with structures and thermal engineers to ensure proper mounting, thermal paths, and vibration survivability of GNC hardware aligning with payload requirements. Review harness routing and power distribution for GNC electronics. Integration & Verification (IVV) Author Verification Plans, Test Matrices, and Validation Procedures for unit, subsystem, and spacecraft level GNC tests. Lead functional tests: sensor calibration, actuator command‑response, closed‑loop attitude‑control on testbeds, and on‑orbit checkout sequences. Conduct failure mode and effects analysis (FMEA), fault tree analysis (FTA), and reliability prediction. Technical Leadership & Mentorship Mentor, guide junior engineers and interns. Act as technical liaison with customers, partners and external vendors Act as Continuous Improvement stakeholder Contribute to our client’s knowledge‑base, process enhancements, and standards. Configuration, Documentation & Standards Management Maintain GNC standards (sensor/actuator interface, filter design, control‑law documentation). • Ensure all artefacts, analysis, software, deliverables and documentations are version controlled in PLM environment. Support design reviews (SRR, PDR, CDR, MRR/TRR…etc.). Support Technology Road‑Mapping & Innovation On‑Orbit & Operations Support Support procedure developments (detumble, orbit‑maintenance, safe‑mode…etc.). Provide real‑time GNC support during launch, early‑orbit checkout, and contingency events. Analyse on‑orbit telemetry, update filter parameters, and generate performance reports. • Support SOOH development and associated operator training. Required Qualifications: B.Sc. in Electrical Engineering, Aerospace or Physics, (M.Sc. preferred), focused on flight dynamics, control theory, or navigation with 10+ of GNC/AOCS experience on LEO/MEO/GEO platforms. Orbital mechanics, attitude dynamics, and control‑law design (classical and modern optimal control). Proficiency with navigation sensors and actuators. Experience implementing real‑time filtering and control algorithms in embedded code Strong understanding of aerospace system engineering fundamentals. • Hands-on individual who can support systems integration processes and capability to test systems and resolve problems. Experience with Confluence and JIRA. • Demonstrated capability to efficiently work with little supervision. • Ability to distill complex problems to fundamentals to solve with analysis, similarity, or creativity. • Demonstrate excellent written and verbal communications skills in English & French work environment.

Location: Remote (United States | Canada) Workplace: Remote 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. We’re seeking a Senior Communications Manager to strengthen 1Password’s position as a trusted authority for identities, credentials, and access across modern organizations, including the people and agents they rely on. This role will shape clear, credible narratives about identity and access management, unified access, and the role of AI in the future of security. Through media relations, contributed content, events, speaking engagements, and rapid response, this person will build trust with developer, business, and security audiences. The ideal candidate brings technical fluency, a strong understanding of the security market, and the ability to translate complex ideas into compelling communications that advance 1Password’s technical credibility and strategic ambition. This role reports to the Director of Communications. On the Marketing team, we’re growing our AI capability together and redesigning how work gets done. We’ve built agents to improve workflows focused on competitive intelligence, content creation, and campaign planning, helping us stay sharp, reduce context-switching, and surface the right information at the right time. AI helps us coordinate, execute, and uncover insights faster so we can spend more time on what’s most important: performance, judgement, and driving the future of 1Password. This is a remote opportunity within Canada and the US. What we're looking for: - 6+ years of experience in communications, PR, or marketing, in B2B tech; cybersecurity, AI, or developer-focused experience strongly preferred - Enterprise security expertise: Understands cybersecurity, identity and access management, credential security, AI agents, and developer workflows. Can explain how authentication, authorization, credential use, and accountability must evolve as organizations adopt new technologies. - Media and thought leadership experience: Has established relationships with security, technology, business, and developer media. Can partner with executive and technical spokespeople to develop distinctive points of view and turn them into compelling stories, bylines, briefings, and speaking opportunities. - Strategic storytelling and writing skills: Develops communications strategies tied to business priorities and translates complex topics into clear, credible content for technical and business audiences. - Cross-functional collaboration: Works effectively with marketing, product, engineering, security, legal, sales, executive teams, and external agency partners to align messaging and deliver integrated programs. - Ownership, adaptability, and prioritization: Drives work forward without waiting for perfect clarity, brings structure to ambiguity, and balances planned work with rapid-response needs. Makes sound decisions, communicates tradeoffs, and follows through. - AI-forward judgment: Uses AI to work faster without outsourcing strategic thinking or editorial judgment. Knows what to hand off, what to own, and how to recognize when AI-generated work needs refinement. What you can expect: - Media and executive communications: Build media strategies, maintain trusted journalist relationships, support executive and technical spokespeople, and develop opportunities that strengthen 1Password’s position in the market. - Content and narrative development: Lead press releases, contributed articles, blog posts, executive communications, media materials, and other content that makes complex topics in identity, access, AI, and developer security clear and relevant. - Event communications: Develop media and speaking strategies for major industry events, such as RSA Conference, Black Hat, and Infosecurity Europe. Coordinate briefings and interviews, support speaker preparation, and provide on-site communications support. - Rapid response: Monitor developments in cybersecurity, identity, AI, and technology. Develop response plans, coordinate internal input, and help 1Password contribute a clear, credible perspective to important industry conversations. - Measurement and improvement: Set goals for communications programs, monitor coverage, message adoption, and audience engagement, and use those insights to refine strategy and prioritize future work. USA-based roles only: The annual base salary for this role is between $137,000 USD and $199,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $113,000 CAD and $164,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Задачи: — Разрабатывать и поддерживать интеграции с платёжными и финансовыми сервисами (REST / SOAP API, OAuth, API-key / Bearer); — Подключать новых провайдеров, валюты и страны, развивать pay-in / pay-out flows; — Проектировать и реализовывать REST API на Node.js + TypeScript + Express; — Реализовывать webhooks: signature / HMAC verification, idempotency, deduplication, retries; — Разбираться с проблемами интеграций (таймауты, частичные отказы, нестабильность API); — Работать с NoSQL: моделирование данных, индексы, транзакции; — Поддерживать KYC / AML интеграции; — Писать unit / integration tests и участвовать в code review; — Деплоить и поддерживать сервисы в облаке, разбирать production-инциденты. Требования: — Опыт коммерческой разработки на Node.js + TypeScript от 3 лет; — Практический опыт в Fintech / Payments / Banking / payment-heavy e-commerce от 1 года; — Опыт разработки и поддержки интеграций с внешними API (REST и SOAP); — Уверенное понимание HTTP / HTTPS, REST API, webhooks, authentication и status codes; — Практический опыт с idempotency, retries, deduplication и HMAC / signature verification; — Опыт работы с NoSQL; — Понимание денежных расчётов и проблем floating point (опыт с BigNumber / Decimal или аналогами); — Опыт работы с Docker и деплоя backend-сервисов в GCP / AWS / Azure. Будет плюсом: — Интеграции с международными платёжными, крипто- или KYC-провайдерами; — Практическое знание AML / KYC, 3DS 2.0, chargebacks, reversals; — Опыт работы с несколькими провайдерами и fallback / routing logic; — Опыт работы с микросервисной архитектурой, очередями, contract testing; — Базовый React (чтобы при необходимости читать/менять существующий код); — Использование AI-инструментов для разработки.

Location: San Francisco, CA Workplace: OnSite ABOUT US At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. ABOUT THE TEAM The People team at LangChain is architecting the operating system for the team behind the agents. Our charter is to make LangChain the best place to work — building the foundational infrastructure across recruiting, global rewards, performance, and AI upskilling that empowers our team to achieve our mission. We treat the employee lifecycle as a product: modular, intentional, designed for high-velocity iteration. We dogfood our own platform to automate the mundane and keep the team focused on the high-judgment work that matters. ABOUT THE ROLE Our People Operations team is globally distributed. This role is our West Coast presence — the person on the ground in SF and the anchor for People Ops during US hours. This is a logistics, compliance, and hospitality role simultaneously. A new hire's first week is a product we're responsible for, and you own it. You’re the often face of HR to employees, and are focused on solving problems for our users (employees) in a high craft, maximum agency way. The systems here are still being built, and you have an opportunity to help influence how we set up the infrastructure to scale. We’re here to build something great, and you play a key role in making that happen through the foundations of people operations. Location/City: San Francisco, CA — in office 5 days per week. WHAT YOU'LL DO - Own onboarding end-to-end. Run pre-boarding — documentation, account setup, background checks, and the data handoffs to IT, Payroll, and Workplace — so nothing reaches a new hire half-finished. - Run cohort day. Facilitate our twice-monthly in-person onboarding cohorts in SF, including everything from compliance to the employee experience. - Drive the first 90 days support structure. Run the system behind 45/90 check-in cadence, buddy program, and the onboarding survey, including closing the loop on what it tells us. - Be the front line during US hours. Serve as the first stop for employee questions: resolve what you can, route what you can't, and drive ongoing documentation in our knowledge base so it doesn't get asked twice. - Build the process, don't just run it. Write and maintain the onboarding SOPs, close the parity gap between in-office and remote onboarding, and build distinct paths for rehires and international hires. - Automate your own work. Use AI to take the repetitive load off this function — status chasing, packet assembly, provisioning checklists, survey synthesis — and use ticket volume to find what keeps breaking. WHAT YOU'LL BRING - Experience: 2–5 years in people operations, HR coordination, or onboarding at a high-growth tech company, with hands-on HRIS experience (Rippling preferred). - Compliance Fluency: Working knowledge of I-9 and employment eligibility verification, including the retention and audit requirements — plus the follow-through that casework rewards. Documents move on deadline, and you are never the reason something sits. - Documentation-First Instincts: Your processes are written down, current, and usable by someone else. You turn a repeat question into a knowledge base article instead of answering it twice. - AI Fluency: You already use tools to increase your leverage, and you reach for automation instinctively rather than as an afterthought. - White-Glove Judgment: A new hire's first day is a moment that matters and you treat it that way. You handle compensation, immigration, and personal data with discretion. - Resilient Ownership: You're comfortable on a globally distributed team and in a fast paced, build environment. When equipment doesn't arrive or a start date moves, you're calm and already solving it. - Operating Principles: You exemplify our operating principles https://www.langchain.com/careers. NICE TO HAVE - Experience standing up or rebuilding an onboarding program, not just running an existing one - Immigration or visa coordination experience (H-1B, PERM, TN, or equivalent) - Global onboarding exposure - Experience with LangSmith, Claude, or a similar tools Annual salary range: $100,000 – $110,000 USD Compensation Philosophy: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. BENEFITS Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.

Location: United States Overview Smartling is an AI-native translation platform that's redefining how the world's biggest brands go global - ranked #3 on Fast Company's Most Innovative Companies list. We're growing rapidly at scale and are backed by Battery Ventures, a global technology-focused investment firm. While most companies are still figuring out how to use AI, we've spent years building it into the core of our platform - and we're just getting started. As a Senior Localization Operations Specialist on Smartling's Managed Services team, you'll own complex, larger-scale customer accounts and serve as an operational advisor to both clients and junior team members. This role blends hands-on execution with strategic thinking - you'll optimize workflows, lead escalation resolution, and help clients mature their localization programs, all while mentoring the next generation of Loc Ops Specialists. We are looking for a hire based on the US East Coast at this time. You Will Own complex or high-volume customer accounts end-to-end - from process design through delivery and retrospective. Design and optimize localization processes to improve efficiency, scalability, and quality across diverse client accounts and operational environments. Lead escalation resolution with minimal oversight, driving issues to closure while maintaining clear, proactive communication with clients throughout the resolution process. Partner with customers and cross-functional teams to improve localization processes and support the scaling of their programs effectively. Proactively identify operational risks - including volume spikes and tooling gaps - and mitigate them before they impact delivery or quality. Mentor junior Localization Coordinators and Operations Specialists on process design, platform usage, and execution best practices. You Have 3-5 years of experience in localization project management or operations, including ownership of complex accounts. Deep hands-on experience with Smartling or comparable enterprise translation management systems (TMS). Demonstrated ability to design, optimize, and govern localization processes at scale across complex, multi-account environments. Strong track record of managing escalations and navigating challenging customer conversations, providing advisory support, education, and guidance to drive successful resolution. Experience mentoring or coaching junior Localization Coordinators and Operations Specialists, with the ability to clearly explain complex concepts and provide effective training in a localization or operations context. Excellent written and verbal communication skills, with experience engaging senior client stakeholders. Solid understanding of localization industry trends, AI-enabled tooling, translation memory (TM) strategy, and localization frameworks. Preferred but not required Working knowledge of file engineering fundamentals, scripting languages, and localization engineering concepts, including file formats, encoding standards, and placeholder/tag management. Experience supporting global, enterprise-tier clients with complex, multi-stream localization programs. Fluency or working proficiency in a second language You Are Strategic. You think beyond immediate deliverables, considering how today’s decisions impact the client’s localization program at scale. Resilient. Escalations and ambiguity don’t destabilize your approach; you stay grounded and focus on driving resolution. Influential. You build trust across internal and external stakeholders through expertise, consistency, and dependable follow-through. Analytical. You leverage available data, tools, and AI insights to identify trends and inform clear, actionable recommendations. Mentorship-Minded. You actively invest time in developing less experienced team members, helping them build skills and grow their capabilities. You Will Enjoy Freedom 🏡- we are remote-first Growth - an opportunity to learn and advance your career Wealth 💰 - we offer a competitive salary and 401(k) + company match Wellness - health insurance; free medical plan for you and your family Balance - flexible PTO + 11 holidays; generous parental leave Culture 🤝- an energetic, value-driven, and fun culture and team spirit Bonus - employee referral program and Apple equipment Smartling is proud to be an equal-opportunity employer. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, skills, and experiences. We use E-Verify platform for work authorization verification. *To work from home, you must have a strong internet connection, a quiet space, and a professional (distraction- and clutter-free) background.

Location: UNITED STATES - Remote, EMEA - Remote, CANADA - Remote, LATAM - Remote Please note that we are unable to consider applications from candidates based in France, Italy, or Germany for this role. Money is moving onto the internet, and the shift has a name: Open Money. This is money that is open, portable, agentic, and owned by you. MetaMask spent the last ten years building it; with 100M+ downloads, users in ~190 countries, and trillions in cumulative transaction volume, it's the most trusted self-custodial financial platform on the internet. Now we're building the operating system for your money: one place to hold, move, grow, and use anything you own.  Join a remote-first, global team rebuilding how money works: a problem that touches everyone, every day. About the team MetaMask's design team is working to establish MetaMask as the premier wallet in fintech, elevating the craft of design and leading the industry as the next phase of decentralized finance unfolds. Our focus is reducing friction while preserving user trust, so more people can safely explore the world of Web3. Prediction markets are one of the most exciting areas in consumer finance right now, sitting at the intersection of trading, sports, news, culture, and real world events. This is a big growth area for MetaMask, and we're looking for a Lead Product Designer to help shape where it goes next. This is a chance to take real ownership of the end-to-end Prediction Markets experience inside one of the most widely used products in web3 — helping define how people discover markets, understand what's happening, trade, manage positions, and come back as events unfold. The product is still evolving, so much of the experience is still there to be defined, and that's a big part of what makes this role interesting: we're not looking for someone to polish a finished product, we want someone who wants to help shape it. You'll work closely with Product and Engineering, have a strong voice in what we build, and take ideas from early thinking through to something real in the hands of users. What you’ll do Own the Prediction Markets experience from early thinking through launch and iteration. Define how users discover markets, understand them, trade and manage their positions. Make complex ideas like probabilities, liquidity and market mechanics feel clear and easy to understand. Work closely with Product and Engineering to shape what we build, not just how it looks. Prototype quickly using AI to explore ideas and get to stronger solutions faster. Set a high bar for visual and interaction design, and use research and data to keep improving the product. Would be great if you brought this to the role 5+ years of product design experience with a strong portfolio of shipped consumer products. You have a proven track record of delivering impactful, customer-centric designs that solve complex problems and drive commercial outcomes. Exceptional visual and interaction design craft, with strong product instincts and attention to detail. Experience taking complex or ambiguous problems from early ideas through to shipped experiences. Comfortable using AI, code and modern design tools to explore, iterate and build quickly. High ownership, strong communication and the confidence to push work forward without waiting for a perfectly defined brief. Someone who genuinely loves sports and understands how fans follow teams, leagues, games and major sporting events. Bonus points Experience in trading, investing, fintech, sports, betting, marketplaces or other high frequency consumer products. An interest in prediction markets and where the category could go. Experience working with market data, probabilities, charts or financial positions. Experience designing discovery, feeds, ranking or personalised content. Experience with crypto or web3, although deep crypto knowledge is not required. Don't meet all the requirements? Don't sweat it. We’re passionate about building a diverse team of humans and as such, if you think you've got what it takes for our chaotic-but-fun, remote-friendly, start-up environment—apply anyway, detailing your relevant transferable skills in your cover letter. While we have a pretty good idea of what we need, we're ready for you to challenge our thinking on who needs to be in this role . The salary range listed for this role applies to US-based candidates only. Compensation for candidates based outside the US (including Canada, EMEA, and LATAM) will be determined based on location, experience, and skills during the interview process, and may differ from the listed US range. US pay range (not including bonus, equity or other benefits) $125,000 — $195,000 USD In the rapidly evolving Web3 space, we believe that everyone is a builder. This expansive paradigm requires a range of backgrounds, talents, skills, and experiences to influence and shape the future. At MetaMask, this diversity fuels our ability to shift control and redefine the realm of possibility. We are committed to ensuring that our technology empowers people and communities through decentralized technologies. We welcome the range of perspectives and differences and celebrate them. We're excited to see how your unique skills as a builder can contribute to our vision, drive innovation, and help us shape a more inclusive Web3. MetaMask is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. MetaMask is aware of fraudulent recruitment practices and we encourage all applicants to review our best practices to protect yourself, which can be found on our page. MetaMask may use artificial intelligence (AI) tools to support parts of our recruitment process, such as reviewing applications, screening resumes, or conducting initial candidate assessments. These tools are designed to assist our recruiting team and improve efficiency — they do not replace human judgment. A human recruiter or hiring manager reviews every candidate, and all final hiring decisions are made by people, not AI. It is a requirement of employment in this position that applicants may be required to submit to background and identity verification checks, including but not limited to employment, education, criminal record checks, and other such checks as determined necessary by the company.

Location: Americas Remote Hi, I'm Paul, VP of Engineering at Customer.io . We're looking for a staff engineer to set technical direction for the systems that move billions of messages a day. This isn't a role about shipping more, faster. It's about deciding what gets built, where the architecture needs to go next, and raising the ceiling for the engineers around you. About Customer.io Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data. Under the hood: Go, React, Ember and AI help us ship fast and scale with confidence. What We Value Ownership at company scale You take on the problems nobody has claimed yet — the ones that span squads, have no obvious owner, and would quietly cost us a year if left alone. You either solve them or get leadership aligned to. Engineers with product taste You think like a user, not just an engineer. You connect architectural decisions to what customers actually experience, and you can explain that connection to people who don't write Go. A healthy skepticism for "the way things are done" You retire practices that have outlived their usefulness, including ones you helped build. Best practices matter — but never more than forward motion. Force multiplication Your best quarter isn't measured by what you shipped. It's measured by what the department can now do that it couldn't before. What You'll Do Shape the technical direction of our distributed messaging systems in Go — making the high-level architectural calls on mission-critical services where scale, cost, and reliability are all in tension Take on ambiguous, high-stakes problems that cross squad and function boundaries, and drive them to a decision when the right answer isn't obvious to anyone yet Build consensus on contested technical questions across teams, and communicate the tradeoffs clearly enough that senior leadership can act on them Raise the department's bar — set quality and design standards, mentor senior engineers, and turn what you know into frameworks and documentation other teams can use without you in the room Drive engineering process and tooling improvements that span multiple squads, not just your own Participate in an on-call rotation as required, supporting the reliability of the systems you build Interview and calibrate against our career ladder, giving honest, evidence-based assessments of candidates Use AI agents to make multi-file changes by scoping the work, writing the prompt, and verifying the output What we're looking for 10+ years building scalable, distributed systems in Go (or similar statically typed languages), including several as the person others turned to on architecture Depth across multiple systems or domains, not just one — you've been the recognized expert in more than one place A track record of designing for production reality: you quantify tradeoffs in throughput, cost, and reliability rather than picking a reasonable path and defending it Experience designing observability and recovery as first-class concerns — metrics, alerting, rollback, backpressure, checkpointing — not logging added afterward Comfort working in cloud-native environments (AWS, GCP), with relational databases (we use MySQL) and a real understanding of performance tradeoffs Evidence of making other engineers better: mentorship, technical writing, design review, standards that outlasted your involvement A bias for action over perfection, and the judgment to know which decisions are worth slowing down for Compensation & Benefits We believe in transparency. Starting salary for this role is $200,000 - $240,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment. This role also carries a 10% annual bonus target. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build. We know our people are what make us great, and we're committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family. We also offer 16 weeks paid parental leave, unlimited PTO, stipends for remote work and wellness, a professional development budget, and more. See full benefits here → Our Process No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision. Application - We review everyone with care. Tell us why you're interested. Recruiter Call (30 mins) - Let's chat about what you're looking for and how we work. Hiring Manager Interview (60 mins) - Talk with one of our hiring managers about your working style and a project you've owned end-to-end, plus a short AI-assisted coding exercise. Architecture Interview (60 mins) - A collaborative system design conversation focused on scaling challenges, tradeoffs, and failure modes. Take-Home Assignment - Complete a short, realistic task similar to what you'd work on here. Assignment Review Call (60 mins) - Walk us through your work and discuss tradeoffs, priorities, and how you'd iterate. All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process. Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact. Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official Customer.io letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact jobs@customer.io . Join us! We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you're excited by what you read and want to build software that makes communication better for everyone—apply now.

Location: Remote (United States | Canada) Workplace: Remote 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. 1Password is a leader in providing secure, user-friendly password management and identity protection solutions, trusted by millions of users worldwide. 1Password has also branched in Extended Access Management to ensure a secure sign-in for every app on every device. At 1Password, we believe in creating a culture that values diversity, innovation, and personal growth, offering a collaborative environment where every team member can thrive. We all have important information we need to manage, and protecting it should be easy. Over 180,000 businesses and millions of people sign in to 1Password to unlock smart, simple access to everything they care about. Our vision is to create a safer, simpler digital future for everyone, and our culture values simplicity, honesty and a human-centric approach to solving problems. Come help us unlock peace of mind so everyone can stay safer online. Our Implementations and Onboarding team is responsible for understanding the relationships and desired outcomes established during the sales process, building a launch plan for success, and helping customers get the most out of 1Password's suite of products. We are customer-obsessed, technically curious, and committed to building deep, trusted partnerships that help organizations succeed securely with 1Password and moving with urgency to solve what matters most. You will operate as a senior people leader, organizational architect, and strategic partner to cross-functional leaders. This role has expanded scope and influence, with ownership over team strategy, execution standards, capacity planning, and cross functional alignment. You will shape how technical implementation and deployment scales, ensure consistency and quality across teams, and directly influence retention, expansion readiness, and customer trust. This role requires a player-coach mindset with the ability to directly support complex implementations and guide the team through technical challenges. You will partner closely with senior leaders in Customer Success, Sales, Support, and Product to ensure customers receive cohesive, high impact technical guidance and advocacy. This role blends senior people leadership, technical depth, operational excellence, and strategic thinking. Adaptability, systems thinking, strong executive presence, and a high bar for talent development will be key to success.   How we’re using AI today Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here. This is a remote opportunity within Canada and the US. What we're looking for: - 8+ years of experience in post-sale SaaS roles such as Implementation, Professional Services or Solutions Engineering, - 4+ years of people management experience, with demonstrated progression to managing managers and/or multiple distinct technical functions - Proven experience leading both IC technical teams and specialized technical roles (e.g. Professional Services or TAMs) - Track record of successfully supporting customers across segments in complex, security-focused technical environments - Experience implementing repeatable service delivery models - Experience influencing and improving the full customer lifecycle, including sales handoff, onboarding, adoption, renewal, and expansion motions - Strong familiarity with security, identity, or IT administration domains strongly preferred - Bonus: Hands-on experience with 1Password or another password manager Leadership & Team Development - Demonstrated ability to build, scale, and lead multi-layered, high-performing technical onboarding teams - Experience leading through organizational change, driving adoption of new roles, processes, and tools - Experienced in managing managers and senior ICs, including succession planning and leadership development - Sets and reinforces clear standards for technical excellence, customer engagement quality, and accountability - Skilled in organizational design, role clarity, and capacity planning across multiple teams - Comfortable acting as a senior escalation point for complex customer and organizational challenges Data & Technical Acumen - Strong technical foundation with the credibility to guide, challenge, and mentor senior technical professionals in program management and implementation - Understanding of technologies such as SSO, SCIM, directory services (AD, Okta, Azure AD), APIs, CLI tools, and SaaS architectures - Strategic, data informed decision maker who can identify trends, risks, and opportunities at scale - Able to translate technical and customer signals into organizational strategy, investment priorities, and roadmap feedback - Experience defining success metrics and operating rhythms for technical deployment and onboarding teams - Ability to troubleshoot integrations, API’s or automation workflows Customer & Cross-Functional Collaboration - Senior, trusted partner to Customer Success, Sales, Sales Engineering, Technical Account Management, Support, and Product leadership - Able to align stakeholders across functions and levels, including executive audiences - Customer centric leader with a strong focus on value realization, long term relationships, and scalable outcomes - Navigates ambiguity with confidence and drives clarity through influence rather than authority Communication & Enablement, & Influence - Excellent written and verbal communication skills, with strong executive presence - Confident representing the technical post-sale organization in leadership forums - Able to clearly articulate risks, tradeoffs, and recommendations - Champions enablement, documentation, and shared learning across teams and functions What you can expect: Learn & Build Context - Develop deep expertise in the 1Password product, customer use cases, and security ecosystem - Understand how success is measured across Implementation, Solutions Architecture, and Customer Success - Build strong relationships with senior internal partners and stakeholders Lead & Develop the Team - Lead and develop the IC’s and managers - Establish clear expectations, success metrics, and growth paths across roles - Drive hiring strategy, onboarding excellence, and long term talent development - Foster strong team rituals, communication norms, and knowledge-sharing systems Own Strategy, Execution, & Outcomes - Define and evolve engagement models, processes, and playbooks - Ensure consistent, high quality technical engagement across all customer segments - Align resources, skills, and priorities to customer needs and business goals - Promote and model a “working out loud” approach to transparency and alignment Support Customers & Escalations - Act as a senior escalation point for high impact, high risk, or complex customer situations - Partner with cross-functional leaders to drive resolution and maintain customer trust - Ensure learnings from escalations inform process improvements and enablement Reporting & Visibility - Provide leadership with clear visibility into customer health, adoption trends, and risks - Deliver insights and recommendations that influence strategy and investment decisions - Represent the voice of technical post sale teams in planning and prioritization discussions - Create a culture of accountability and ownership USA-based roles only: The annual base salary for this role is between $139,000 USD and $202,000 USD, and is commission-eligible. This role is also immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $131,000 CAD and $190,000 CAD and is commission-eligible. This role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go-to market roles will have an in-person onboarding in Toronto. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.