Location: Madrid, Spain; Barcelona, Spain
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
⭐️ OPERATIONS AT ALAN
The Operations Community’s core responsibilities is to deliver at scale our insurance and health services : we build our platform and operational capabilities and run our processes to guarantee delight and efficiency.
As we anchor our Insurance position, diversify our offering with health and well-being related services in 4 different countries (France, Belgium, Spain and Canada), our operations are increasingly complex and our challenges ahead have never been as exciting!
Being an Ops at Alan means joining a team of 50+ talented, committed and passionate Ops across our countries, with a lot of interactions with Engineering, Product, Care and many other teams at Alan.
We have a mix of Builder profiles, focused on (re)designing and implementing our processes and Operations Experts who deliver those on a daily basis while improving them.
We want team members to deliver excellence to our companies and members and be ready to disrupt (and not only upgrade) the way we traditionally think about insurance or healthcare services.
Want to learn more about Ops at Alan? Read how we work and hire https://app.notion.com/p/alaninsurance/Product-Ops-builders-and-coordinators-Alan-your-hiring-process-3021426e8be7815cb164d629cfe3b455 and watch our team in action https://www.youtube.com/playlist?list=PL643LyZcrKMDaW7cW0_GytXy5VkaqTOU6
🌍 FOR THIS ROLE, YOU NEED TO BE BASED IN FRANCE, BELGIUM OR SPAIN 🌍
The Operations Expert works on a specific subset of services we deliver (eg. claim reimbursement, fraud, clinic to name a few) .
Their core responsibilities (+- 70/80% of the time) are to:
- Run our Insurance or Health services processes - that's why we call them Ops Runners internally 😉
- Ensure the day-to-day follow up and monitoring of our operations
- Flag risks and opportunities
In details, your missions are:
- Operating our processes: performing tasks like invoicing or claims treatment, growing and managing our network of providers, supporting internal teams (live and through documentation)
- Contributing to the definition & owning the best monitoring scheme to track volumes/efficiency/SLAs, and identify risks and areas of improvement, internally or with our service providers
- Supervising partnerships (e.g. teleconsultation, claim operators), participating in the negotiation rounds, daily communication to ensure business continuity
- Performing controls on our daily operations to make sure the correct decisions were made and to identify training needs (internally as well as externally)
- Escalating feedback, helping to prioritise and supporting initiatives to make our processes and services more delightful and efficient
Next to running and monitoring our operations, you implement continuous improvements to our processes (+-20/30% of the time). This can be in a variety of ways, e.g. working with product teams to automate certain processes, enhancing our external communication, auditing our processes, automating some process steps using automation tools, …
⭐️ OUR RUN ORGANISATION ⭐️
Our Operations Experts are organized in pools (3-7 runners) who are collectively responsible for running their scope. Examples of topics are:
Alan therapy: members can book a therapy session with psychologists. You maintain smooth relationships with our psychologists, ensure therapy demand matches the supply and contribute to several steps of their lifecycle at Alan (hiring, onboarding, invoicing, supporting booking management etc).
Claims: We provide a best-in-class claims experience, including our own optic care service. You treat claims and assist in decisions regarding our coverage. Additionally, you monitor the performance of external service providers to meet SLAs & perform quality controls. You ensure glasses get delivered on time, member satisfaction is high, our frame collection is attractive, collaboration with opticians is smooth and efficient, ….
Fraud: We run checks on claims submitted by our members, and build new ways of preventing fraud attempts. You investigate suspicious claims, prevent fraudulent payments or recover when we paid fraudulent claims.
Set up: We provide best-in-class experience to our Customers : a smooth on/offboarding of their employees and a seamless invoicing or billing. To do so, we continuously control & improve the quality of our processes : ensuring we have consistent information for invoicing, unlocking employee invite/removals in case of issue and supporting admin in case of payment issue or bankruptcy.
Note: We look for profiles able to embrace any challenge and jump in any pool ! Depending on Alan needs (and personal interests), an Operations Expert will join in a pool and can change and explore new scopes after some time. Do not hesitate to ask more concrete examples to the Operations Team Members you’ll meet during the process so they can share about their own scope.
⭐️ EXPERIENCE ⭐️
For this opportunity, we are aiming to hire within the A2-B1 level range https://alan.com/en/careers/a/salary-equity.
Since the scope of our Ops Expert role is extremely varied, we are open to candidates from different backgrounds : you could be a good fit for the Operations team at Alan if, for example, you:
- Operated processes and services especially for companies during the scale up stage or in industrial/logistic industries
- Worked in Support functions (Customer Support, People Operations etc)
- Had a Customer facing Commercial experience, e.g. account manager or Customer Success Communications, such as Social Media, Internal/ External Communications
- Handled event coordination
⭐️ SKILLS ⭐️
- Passionate about delivering & optimizing top notch operations: not scared to get your hands dirty to get into technical processes, making them clear and delightful for our operators and members
- A keen problem-solver and challenger with a dig deep mindset: what drives you is member and customer satisfaction !
- Analytics skills, to be able to dive into our data
- Highly organised with exceptional follow-up skills, with strong attention to details
- Strong and structured in written and verbal communication in English as well as in French or Dutch
- Able to work and learn independently in a fast-paced environment
- Adaptable: you show flexibility and a strong ability to adapt to variable situations
- It’s even better if you have experience in the insurance or the healthcare industry
🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
YOU WANT TO KNOW MORE ABOUT ALAN?
- 🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
- 🤘A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work
#LI-DNP
ГибридMadrid, Spain; Barcelona, Spain; Since the scope of our Ops Expert role is extremely varied, we are open to candidates from different backgrounds : you could be a good fit for the Operations team at Alan if, for example, you:
What You’ll Do
Perform daily charge audits, reviewing clinical documentation for accurate CPT, ICD-10, and HCPCS code assignment. Verify charges align with payer-specific billing rules and medical necessity requirements before submission. Identify and correct coding discrepancies proactively, before claims go out. Submit clean claims daily through Apero and the clearinghouse. Monitor claim system and clearinghouse rejection queues; research and resolve rejections promptly to avoid timely-filing exposure. Correct and resubmit rejected claims, tracking each through to acceptance. Stay current on coding updates, payer policy changes, and industry regulations. Collaborate with Medical Billing Associates and the Medical Billing Team Lead on recurring coding or rejection patterns.
What You Bring
Minimum 3 years of experience in medical billing and coding within a healthcare setting. Strong understanding of coding standards (ICD-10, CPT, HCPCS), claim submission workflows, and clearinghouse rejection handling. Exceptional attention to detail and accuracy in code assignment. Experience with Apero or similar clearinghouse/practice management software preferred. Experience in Sleep Medicine and/or DME billing strongly preferred. Professional coding certification (CPC, CCS, RHIT, or RHIA) a plus but not required. Genuine interest in sleep, health, and helping people better understand and improve their well-being.
Who You Are
Core values emphasize clarity, trust, collaboration, optimism, and compassion.
Tech Stack
Apero and the clearinghouse systems for charge submission and rejection management.
Team Description
Collaborate with Medical Billing Associates and the Medical Billing Team Lead on recurring coding or rejection patterns.
Benefits & Perks
Meaningful work that directly improves peoples’ lives. Be part of an international team across the US, France, Belgium. Annual team offsite. Comprehensive health benefits (medical, dental, vision). FREE One Medical membership. 401(k) with company match. 20 days PTO + 10 paid holidays + 80 hours paid sick leave. Monthly phone and internet stipend. Compensation $55,000 - $60,000 depending on experience.
Location: Mexico; Argentina; Colombia; Honduras; Paraguay
After-Sale (Order Support)
LOCATION:
Open to ALL LATAM Countries
The Order Support Representative assists customers with order, shipping, return, cancellation, and delivery-related concerns. This role requires strong attention to detail, high comprehension, and accurate case management across multiple systems and trackers.
Key Responsibilities:
Respond to order-related inquiries through email, live chat, and outbound calls when needed.
Process address changes, cancellations, returns, and refunds according to company policies.
Investigate lost, delayed, damaged, or incorrectly delivered packages.
Coordinate with fulfillment partners and carriers, including ShipBob and PNP Line.
Create reshipment orders in Shopify when approved.
Update order records across Shopify, Gorgias, and internal trackers.
Use Google Sheets to maintain and manage order claims, and escalation trackers.
Escalate complex or unresolved cases to Operations or the appropriate support team.
Support other mini-teams during BFCM and peak periods as assigned.
Qualifications:
Previous e-commerce customer service experience is required.
Experience handling order, shipping, return, and refund concerns is
required.
Proficiency in Google Sheets and experience managing trackers.
Strong reading comprehension, problem-solving, and communication skills.
Highly organized, detail-oriented, and accurate.
Able to manage multiple cases and follow detailed processes in a fast-paced environment.
Mexico; Argentina; Colombia; Honduras; Paraguay
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Location: Remote
What you’ll be part of
Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster.
The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can.
About the role:
We are seeking a Senior Site Reliability Engineer to own the reliability, performance, and resilience of the cloud infrastructure powering Garner’s products and AI/ML workloads. This role sits on our Platform Engineering team. You will run the machine: defining and upholding SLOs, leading incident response, and driving the automation and standards that let every Garner engineer ship faster and more reliably. Because our systems directly influence health outcomes for millions of patients, maintaining the highest standards of production quality is imperative. This is an automation-first role: you will use AI tools to continuously convert manual operational work into monitored, hands-free processes, so the role gets more leveraged as you build.
Where you will work:
Garner is headquartered in NYC, but this position is available for individuals who are comfortable with remote work and occasional travel to HQ.
What you will do:
Run the Machine:
Own the end-to-end reliability, performance, and resilience of Garner’s cloud environments (AWS, Kubernetes), including those powering AI/ML workloads; define, measure, and uphold SLOs across our critical services
Lead Incident Response:
Serve in the on-call rotation, lead incident response, and drive deep-dive root cause analysis, seeing corrective actions through to resolution and rigorously reviewing infrastructure changes
Own Observability:
Build and maintain the monitoring, alerting, and observability systems that let us detect and resolve issues before users feel them
Scale & Optimize:
Translate ambiguous, high-performance scaling requirements into well-defined, automated, and composable infrastructure-as-code deliverables (Terraform); proactively identify and implement cost-efficiency and performance gains across the stack to maximize cloud ROI
Automate Away Toil:
Pay down impactful tech debt and reduce operational toil, using AI tools and automation to convert repetitive operational work into hands-free, monitored processes, and holding our internal platform to the same rigorous standards as our customer-facing products
Enable Engineering:
Build and maintain the deployment and observability standards that empower the broader engineering team to ship AI features faster and more reliably; communicate complex cloud and reliability concepts clearly to technical and non-technical stakeholders
Uphold Security & Compliance:
Ensure our infrastructure and operations meet Garner’s security and HIPAA compliance obligations
The ideal candidate has:
4+ years of hands-on experience operating production cloud infrastructure at scale in an SRE, DevOps, or platform engineering role
Deep expertise with Kubernetes and Terraform in a cloud-first environment (AWS preferred)
A strong track record with production observability: defining SLOs, building monitoring and alerting, and leading incident response and blameless post-incident reviews
Strong software engineering fundamentals in Python or Go, applied to infrastructure automation (experience with Kubernetes APIs a plus)
Experience driving cloud cost-efficiency and performance optimization across compute, storage, and networking
Experience supporting AI/ML or data-intensive workloads in production is a plus
Experience operating in a security-conscious or regulated environment (HIPAA, SOC 2) is a plus
Fluency with AI tools (e.g., Claude) applied to real engineering and operations workflows, or strong motivation to build it fast
A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback
Technologies we use:
AWS, Kubernetes, Terraform, Istio, Python, Go, TypeScript, Postgres, NATS, Datadog, GitLab
This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare.
We are unable to sponsor or take over sponsorship of an employment visa at this time.
Compensation Transparency:
The target range for this position is $191,000 - $226,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k) with company match, flexible spending accounts, Teladoc Health and more.
Fraud and Security Notice:
Please be aware of recent job scam attempts. Our recruiters use
getgarner.com
and
garnerhealth.com
email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement
here
and to
candidateprotection@garnerhealth.com
.
Equal Employment Opportunity:
Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at
talent@garnerhealth.com
.
Location: Bangalore, India
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
About the role
As an Intermediate Backend Engineer, you will take backend features and improvements from clarifying the problem through shipping them and following up in production. You will work within a product area, partnering with Product Management, Frontend, Infrastructure, and Security to deliver predictably and contribute to the quality, security, performance, and maintainability of shared backend code and services. You will be trusted to work with minimal guidance, to know when to seek help, and to communicate clearly in a remote, asynchronous environment — with other tenured engineers alongside you to review your work, think through hard problems with you, and help you grow.
Why you’ll love this role
Ownership:
You'll take features from requirements through delivery and follow-up; your code will run on a platform used by millions of users.
Learning and Growth :
You’ll work alongside your engineering team, who treat code review and design review as a learning loop rather than a gate — one of the fastest ways to grow your engineering judgment.
Innovative Culture:
You’ll use AI as a genuine part of daily engineering work, developing the judgment to know when to trust it and when not to.
Autonomy:
You’ll thrive in our remote-first, asynchronous organization, where clear written communication and self-direction are the pillars of success.
User-Centric Collaboration:
You’ll partner closely with PMs and designers to shape requirements, so you understand why you’re building something, not just what.
What you’ll do
Own and Ship Features:
Design, implement, test, and ship backend features and improvements with minimal guidance, working in Ruby/Rails, Go, or any other modern languages.
Build for Production:
Write maintainable, secure, observable, and performant code. Design and maintain APIs, background jobs, integrations, and bounded service functionality, and work with data models, migrations, indexes, and query behavior.
Test and Review:
Add and improve automated coverage — unit, integration, contract, and end-to-end where appropriate — and review others’ code for correctness, maintainability, security, performance, and operational risk.
Operate What You Build:
Investigate build, test, deployment, and runtime failures at the feature boundary, identify technical debt and propose practical improvements, and take part in on-call or operational support where your team’s ownership model requires it.
Leverage AI:
Use AI productively in daily work, validate what it produces, and understand where its limitations matter.
What you’ll bring
Backend Fundamentals:
Professional experience building and shipping production backend applications, with strong programming, API, database, testing, debugging, and performance fundamentals.
Adaptability:
Experience with Ruby/Rails, Go, or any other modern backend language. We value the ability to learn and adapt over mastery of a single language.
Feature Ownership:
The ability to take a feature from clarification through delivery and follow-up, working independently while seeking input at the right time.
Practical Judgment:
Sound instincts about security, reliability, performance, maintainability, and operational risk, plus an understanding of modular backend boundaries and the consequences of coupling.
Clear Communication:
Strong written communication and effective collaboration in a remote, asynchronous environment.
AI Fluency:
Practical experience with AI coding tools, including the ability to review and correct what they generate.
Helpful experience
Production Go services, APIs, concurrency, profiling, or gRPC.
Docker, Kubernetes, Helm, CI/CD, or cloud deployment.
Rust, particularly for systems, security, performance, or platform work.
PostgreSQL, schema evolution, caching, queues, messaging, or event-driven workflows.
Observability using metrics, logs, traces, dashboards, and alerts.
Contributing to a modular monolith, bounded context, shared component, or independently operated service.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Bangalore, India
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
About the role
As a Staff Backend Engineer, you will provide technical leadership across your team and adjacent teams, solving the highest-scope and most complex problems in your area. You will lead large, cross-cutting backend initiatives, drive our modular architecture strategy, and define the standards that let teams move faster without compromising quality, security, reliability, or operability.
This is a technical leadership role that combines deep backend expertise, systems judgment, product judgment, and influence across organizational boundaries. You will work with Product, Frontend, Infrastructure, Security, Data, Engineering Managers, and engineers across product groups, bringing subject matter expertise, and you will do it without relying on formal authority.
Why you’ll love this role
Leverage:
Your work multiplies across teams. The platforms, standards, and architectural decisions you lead determine how quickly everyone else can ship.
Genuinely Hard Problems:
You’ll lead the modernization of a large monolith toward modular, reusable, appropriately independent systems — at the scale of a platform used by millions of users.
Influence Without Bureaucracy:
You’ll shape technical direction across teams through clear written proposals and decision records, and partner with Product and Engineering leadership on platform roadmap and investment trade-offs.
Frontier AI Work:
You’ll lead adoption of AI-assisted and agentic engineering workflows and define the review, quality, security, and privacy guardrails that make them safe to rely on.
Autonomy:
You’ll thrive in our remote-first, asynchronous organization, where clear written communication and self-direction are the pillars of success.
What you’ll do
Lead Cross-Cutting Initiatives:
Lead the technical design and delivery of large backend initiatives that span teams, and identify and remove systemic bottlenecks across product and infrastructure groups.
Own Architecture Strategy:
Drive modular backend, service, data, and platform architecture. Lead modernization of the monolith and legacy backends toward modular, reusable, and appropriately independently operated systems — while preventing fragmentation and service sprawl.
Set the Standards:
Define and improve standards for APIs, contracts, compatibility, schema evolution, testing, security, performance, observability, operability, and maintainability — plus the build, test, deploy, release, rollback, and production-readiness practices needed to operate modular features safely.
Establish Shared Patterns:
Create the patterns for dependency management, data ownership, eventing, failure isolation, service maturity, and operational documentation. Establish Go service patterns and Kubernetes operating practices where they matter to our production estate, and guide Rust adoption where it solves a real systems, security, performance, or supply-chain problem.
Own What You Build in Production:
Take part in on-call and incident response for the systems your teams own, act as a technical escalation point during complex incidents, and turn what you learn into architectural and operational improvements that prevent recurrence.
Influence and Partner:
Shape technical direction across teams without formal authority, and partner with Product and Engineering leadership on platform-level roadmap decisions and investment trade-offs.
Grow Engineers:
Mentor Senior and Intermediate engineers, shepherd technical debt reduction and reusable patterns that improve throughput, and raise the technical capability of the wider team.
Lead AI Adoption:
Lead team-level adoption of AI-assisted and agentic workflows, including the quality, security, privacy, and operational guardrails, and help engineers direct, validate, reject, and course-correct agent output.
What you’ll bring
Cross-Team Technical Leadership:
A sustained record of technical leadership across more than one team or a broad product area.
Deep Architecture Experience:
Deep backend architecture and production experience in complex applications, services, or platforms, including scaling or governing APIs, service platforms, data systems, modular monoliths, or shared backend components.
Modularization in Production:
Experience modernizing a monolith or legacy backend architecture in production, and with modular architecture such as bounded contexts, package encapsulation, ports and adapters, service extraction, event-driven boundaries, or an equivalent approach.
Influence Without Authority:
A strong ability to create alignment through clear written proposals and decision records, so decisions are documented, understood, and adopted without constant escalation.
Product Judgment:
The ability to balance customer outcomes, delivery speed, technical health, reliability, and long-term platform investment.
Mentorship:
Experience mentoring engineers and shaping standards through code review, documentation, and example.
Agentic AI Leadership:
Production experience with AI-assisted or agentic engineering workflows, including the ability to evaluate and improve how a team adopts them.
Helpful experience
Go services and APIs at scale.
Kubernetes and cloud-native operations, including deployment, scaling, observability, rollback, and production readiness.
Rust adoption or production ownership for systems, security, performance, or platform components.
Ruby/Rails modularization and large-monolith modernization.
PostgreSQL scaling, data partitioning, queues, messaging, or distributed systems.
Security-sensitive product or software supply chain engineering.
Experience across SaaS, single-tenant, self-managed, or air-gapped deployment constraints.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Athens
About the company:
KIEFER is building Greece's integrated AI ecosystem. From renewable energy infrastructure and AI systems to robotics and enterprise applications, we connect the technologies that power Europe's intelligent future. Founded in 2014, KIEFER has delivered 600MW+ of energy projects and is now developing sovereign AI infrastructure, enterprise AI products and physical AI systems for Greece and Southeast Europe.
KIEFER TEK Ltd is a leading EPC contractor in the renewable energy sector, delivering complex energy infrastructure projects across Greece.
As our Battery Energy Storage Systems (BESS) portfolio continues to grow, we are strengthening our project delivery team and looking for an experienced Project Manager to take end-to-end ownership of utility-scale BESS projects — from contract award and project planning through engineering, procurement, construction, commissioning and final handover.
This is a head-office–based role with selective site presence, designed for a Project Manager who can maintain the full project picture: contract, scope, schedule, cost, risk, client and overall delivery.
What You Will Own
- Take end-to-end accountability for BESS projects, from project kick-off through commissioning and final handover
- Define and drive the project execution strategy, programme, budget, milestones and key deliverables
- Ensure compliance with EPC contractual obligations, technical requirements and agreed project milestones
- Own project financial performance, monitoring budget, forecast, cash flow, cost-to-complete and commercial exposure
- Act as the primary project interface with the client, maintaining clear communication, alignment and timely decision-making throughout the project lifecycle
- Coordinate Engineering, Procurement, Construction, HSE, Finance, subcontractors, consultants and suppliers around a single integrated delivery plan
- Ensure engineering, procurement and construction activities remain aligned with project priorities and contractual milestones
- Provide direction and coordination to Construction and Site Management teams, while retaining overall accountability for project performance and delivery
- Identify project risks and critical issues early, establish mitigation actions and drive them through to resolution
- Manage project changes, variations and claims in coordination with Commercial, Engineering and Construction teams
- Lead project progress meetings, reviews and reporting with clients, internal stakeholders and senior management
- Maintain effective oversight of construction progress through targeted and purposeful site visits, without being responsible for day-to-day site supervision
- Drive projects toward safe, timely and commercially successful completion
Who We’re Looking For
- Engineering degree, preferably in Electrical, Mechanical, Civil Engineering or another relevant discipline
- Proven experience in Project Management within EPC, energy, renewable energy or major infrastructure projects
- Strong understanding of the interaction between engineering, procurement, construction, contracts, cost and schedule
- Experience managing complex projects with multiple internal and external interfaces
- Strong commercial awareness and confidence working with budgets, forecasts, variations, contractual requirements and project risks
- Confident client-facing communication, stakeholder management and negotiation skills
- Structured, accountable and proactive approach, with the ability to maintain control of multiple priorities
- Previous experience in BESS, renewable energy, substations or complex electrical infrastructure will be considered a strong advantage
- Ability to understand site realities while maintaining focus on overall project performance rather than day-to-day construction supervision
- Interest in long-term involvement and professional growth within a rapidly expanding energy-storage portfolio
Why Join KIEFER TEK
- Take ownership of strategic utility-scale BESS projects shaping the future of energy in Greece
- Head-office–based role with selective travel and meaningful project visibility
- Real accountability across scope, schedule, cost, contract and client — not simply task execution
- Work across the full EPC lifecycle, from engineering and procurement through construction and commissioning
- Direct exposure to clients, senior management and key project stakeholders
- Work with advanced energy-storage technologies and large-scale energy infrastructure
- Join a growing BESS portfolio with opportunities for increased responsibility and long-term career development
- Competitive compensation package aligned with experience and level of responsibility
Equal Opportunity
At KIEFER TEK,we are committed to providing equal employment opportunities to all candidates, regardless of gender, gender identity or expression, age, disability, nationality, ethnic background, religion, sexual orientation or any other characteristic protected by applicable law.
We welcome applications from all qualified professionals and are committed to a fair, inclusive and merit-based recruitment process.
Location: Bangalore, India
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
We're looking for a technical engineering manager to lead a team building and operating large-scale distributed systems. The ideal candidate combines deep technical expertise with strong operational instincts and a passion for building high-performing teams.
What you’ll do
Enable effective execution with Quality and Speed, in partnership with the team’s Product Manager
Ensure 3+ 9s availability of Dedicated infrastructure, ensuring security and automating for maximum scalability and number of tenants.
Provide clear direction, meaningful feedback and foster an environment where meaningless toil gets ruthlessly automated and Devops ownership is enforced.
Continuously improved owned artifacts in a direction of optimizing platforms for self-service ownership of production for feature implementers.
Recruitment, onboarding and development of excellent and productive team members.
Be a role model for the team: provide Proof of concepts, agentic mindset and extreme simplification of processes and removal of human toil. Show and Tell, not only Tell.
Role model Incident Management best-practices, lead in fast resolutions, escalations and train and codify best practices to the whole of GitLab
Data driven approach to prioritization, impact quantification and management of risk and technical debt.Able to use AI to demonstrate concepts and translate technical complexity to drive stakeholder decisions.
What you’ll bring
Proven track record building and owning large-scale distributed services, with the technical depth to dive into architecture and guide the team on technical strategy
Experience in driving operational excellence and you've owned services running at four-nines (99.99%) SLOs and know what it takes to keep them there
Experience leveraging AI tooling to boost team productivity, with real lessons learned from both wins and missteps
A history of building and managing high-performing, accountable team cultures, including managing out when necessary
Comfort driving complex projects to completion without relying on a dedicated TPM
Experience leading distributed and remote teams effectively
About the team
The Enterprise Platform team focuses on delivering the infrastructure and operational capabilities that let large, security-conscious customers run GitLab on their own terms. Within that group, the Dedicated team builds and operates GitLab Dedicated, our single-tenant SaaS offering that gives customers full data and source code isolation, private networking, and data residency in the AWS region of their choice — all deployed and maintained by GitLab with zero infrastructure overhead for the customer. We work asynchronously across regions and partner closely with Cell Infrastructure, Security, Compliance, and the Duo Agent Platform teams to extend agentic AI capabilities and multi-cloud support into single-tenant environments without compromising isolation guarantees.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
The Pricing Strategy team owns the end-to-end pricing, packaging, and commercialization strategy across GitLab's product portfolio, from Premium and Ultimate tiers to GitLab Duo and our expanding artificial intelligence (AI) capabilities. As a Staff-level pricing and commercialization expert, you'll design, scale, and drive GitLab's enterprise monetization and commercial buying programs as an individual contributor at the top of our individual contributor track. You'll serve as the architect of our Enterprise Agreements, cloud marketplace and channel pricing structures, and competitive commercial programs, partnering across Product, go-to-market (GTM), Finance, Sales, Renewals, Product Marketing, Partners, and Deal Desk to turn pricing decisions into scalable programs that work for customers and the field.
What you'll do
Drive competitive pricing programs and tactical deal plays, including promotions, competitive replacement offers, and deal support, that help the field win and displace competitors in the DevSecOps and AI tooling market.
Own list-to-net price realization strategy across products, geographic regions, GTM segments, and routes to market.
Partner with Product Management, Product Marketing, and GTM leaders to shape new packaging and pricing proposals, evaluate monetization models as GitLab's AI and platform capabilities evolve, and bring data-backed recommendations to cross-functional and executive stakeholders.
Act as the go-to expert for pricing enablement by building training, playbooks, and battlecards that give the field confidence in pricing conversations and help them explain commercial value.
Put commercial programs into practice in partnership with Deal Desk, Revenue Operations, and Data teams, staying hands-on with execution as well as strategy.
Define, launch, and scale Enterprise Agreements and marketed bundling strategies that simplify transactions, encourage multi-product and GitLab Duo adoption, and maximize customer lifetime value.
Define channel and marketplace pricing strategy, including tiering, discounting frameworks, and margin structures, across resellers, global systems integrators, independent software vendors, and cloud marketplaces such as Amazon Web Services, Google Cloud Platform, and Microsoft Azure.
Document decisions and frameworks in the GitLab handbook and default to asynchronous, written communication as part of GitLab's all-remote, globally distributed team.
What you'll bring
Extensive experience across strategy consulting, pricing, strategic finance, or corporate or deal strategy, ideally at a software as a service or enterprise software company.
Deep experience in monetization or pricing strategy, including direct ownership of pricing waterfalls, enterprise buying programs such as Enterprise License Agreements or Enterprise Agreements, or channel and marketplace pricing models.
A track record of operating as a go-to expert without formal authority. Other teams bring you difficult pricing questions, and your recommendations carry weight with senior stakeholders because of the thinking and evidence behind them.
Hands-on work with AI agents and automations that real teams used in production
A bias toward iteration and shipping. You're comfortable making a strategic call, documenting the reasoning, and adjusting as new data comes in instead of waiting for perfect information.
Strong written communication skills and the ability to work independently in an asynchronous, all-remote environment while driving cross-functional agreement.
Experience partnering with and influencing senior stakeholders across Product, Sales, and Finance, including vice president and senior vice president levels, as an individual contributor.
About the team
The Pricing Strategy team shapes how GitLab packages, prices, and commercializes its product portfolio. The team works across Product, GTM, Finance, Partners, Deal Desk, Renewals, and Data to create pricing frameworks and buying programs that can scale. In this role, you'll help connect product and monetization strategy with the practical programs used by customers, partners, and the field.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$139,200
—
$235,200 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Pink Elephant builds infrastructure of products at the frontier of mental health on EU&US markets.
Mental health is a global crisis hiding in plain sight. Nearly 1 in 8 people live with a mental disorder. Depression and anxiety alone strip $1 trillion from the global economy every year. Conventional treatment leaves most patients cycling through mediocre solutions for years - undertreated, undersupported, and underinformed. Progressive therapies are showing results up to 10 times more effective than standard care. Yet fewer than 5% of people can access them.
We're here to close that gap.
Our portfolio spans two fronts. The first is psychedelics - building the media, vetted practitioners directory and education for both therapists and end users. Such a synergy is designed to make evidence-based psychedelic care a real option for the millions who need it, not just those lucky enough to know the right person. The second part is everyday mental healthcare - mental health diagnostics, antidepressant journeys, the unmet clinical touchpoints, the patients who leave a 20-minute appointment with a prescription and no roadmap.
As CMO of Pink Elephant's Mental Health portfolio, you will own full-stack marketing across the portfolio, from go-to-market and positioning to performance-driven growth. Pink Elephant's Mental Health portfolio has strong products and no connecting logic. withClaro, our flagship companion app for people on antidepressants, sits next to several other products that do not yet add up to a single proposition. We know there is demand. We do not yet know precisely who we serve, what we promise them, or what makes them stay.
This role owns that. You will work as a partner to the CEO and the CPO, not as a service function downstream of them. The mandate is to define the segments, the positioning, and the portfolio architecture that everything else is built on. Channels and spend follow from that work; they do not lead it.
Key expectations & responsibilities
The responsibilities of this position include, but are not limited to:
Find and sharpen PMF (primary focus)
Run structured discovery: user interviews, retention curves, cohort analysis, to identify the segments where Claro and the other portfolio products genuinely stick;
Own positioning and messaging, validated through live tests rather than internal debate;
Define what differentiates our products from general-purpose AI tools, which is currently our hardest communication problem;
Close the loop with product on what actually drives retention, and make that loop a standing process rather than a one-off project.
Portfolio architecture
Build the connecting concept for the portfolio: a single proposition into which each product fits, or an explicit decision that a product does not belong;
Make and defend calls on each asset: scale, merge, reposition, or retire;
Define how one product feeds the next, so that an audience acquired once can be served across the ecosystem;
Design the ladder across price points and commitment levels, from low-cost subscription to higher-touch, clinician-adjacent services.
Activation, retention & monetization
Own the full funnel: install, activation, trial, subscription;
Establish a reliable retention benchmark and improve against it;
Partner with product on paywall, pricing, and trial mechanics;
Run lifecycle marketing: onboarding, CRM, win-back.
Route to audience
Define who reaches our users and through whom. Our medical advisers, currently 4 therapists and 4 psychiatrists in the UK and EU, are an underused asset and a likely route to market;
Design and test the b2b2c motion through clinicians and partners, including what we sell them and how;
Shape channel strategy and hypotheses for the growth team to execute, and validate channel-message fit before spend is scaled;
Grow organic share through ASO, content, and referral loops.
Experience: What You Bring
Product marketing operator profile
7+ years in marketing for early-stage B2C or B2B2C digital products, with product marketing at the centre: segmentation, positioning, messaging, pricing;
Proven track record of taking products from zero to one, where the audience and the proposition were not yet obvious;
Demonstrated results in retention and monetization, not only in acquisition;
Strong data fluency: you think in cohorts, retention curves, and CAC-to-LTV;
Comfortable specifying and reading the analytics you need rather than waiting to be given them.
Ecosystem mindset
Experience marketing a portfolio or a multi-brand structure rather than a single product;
Comfortable holding several products at different stages, from pre-launch to scaling, and zooming in and out between them;
Experience with venture builders, accelerators, or startup studios is a plus.
Partner, not executor
You argue with the CEO when you disagree and commit once a decision is made;
You are comfortable being the person who decides what we stop doing;
You bring structure to ambiguity rather than waiting for it to be resolved for you.
Values & domain alignment
Deep interest in or experience with mental health, wellness, digital therapeutics, or other mission-driven consumer products;
Understanding of what responsible marketing looks like in mental health, where claims, tone, and user trust are under scrutiny;
Experience with regulated categories or with b2b2c motions through professionals is a major plus.
Compensation: TBD
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Every request that hits Claude — from
claude.ai
, the API, our cloud partners, or internal research — depends on a set of decisions made before it ever reaches a model: where each request should be served and how much capacity each model needs right now. Getting those decisions right is crucial to satisfying throughput, reliability, and latency constraints. This group builds the control plane that makes those decisions for Anthropic's inference fleet and own the inference request path.
This is a deeply technical group. The engineers here design placement and load-balancing algorithms, build quantitative models of demand, capacity, and system performance, improve latency across kernel, network, and framework boundaries, and reason carefully about how a change to the fleet ripples through everything that depends on it.
You'll lead a strong group of ML platform, infrastructure, and distributed-systems engineers working alongside the teams that build our ML internals and cloud infrastructure. You need enough systems depth to make architectural calls, hire people who go deep, and see when a proposed change will ripple across the fleet. You're accountable for the health of the whole path from request to model: its efficiency, its reliability, and how well it evolves as models, hardware, and clouds change underneath it.
Key responsibilities
Own the technical roadmap for how the inference fleet is coordinated — where traffic goes, where capacity lives, how caches are placed, how fast the system reacts to demand, and the protocols that keep the control plane and the inference engines in sync
Partner with the product, inference engine, performance, and capacity teams to identify throughput, latency, utilization, and cost wins, then turn those into shipped improvements with measurable results
Build the group's habit of quantitative modeling: claim a win only when you can measure it, and know before you ship what the expected effect is
Set technical strategy for how the control plane evolves across heterogeneous hardware, across multiple cloud providers, and across all our serving surfaces
Run the group's operational backbone — on-call rotations, incident response, postmortem review, deploy safety — so the teams can ship aggressively without the system becoming fragile
Create clarity at a seam: this group sits between the API surface, the inference engines, capacity planning, and the cloud deployment teams
Develop and retain strong existing teams, and hire against a high technical bar
Coach engineers through a roadmap where priorities shift
Shape team structure as the scope grows: decide where the boundaries between problem areas should sit, and grow leads who can own each
Pick up slack when it matters. These are small teams on a critical path; sometimes the EM is the one unblocking a stuck initiative or synthesizing a design debate
Minimum qualifications
Engineering management experience leading teams on critical-path production infrastructure at scale
A deep systems background — load balancing, scheduling, cluster orchestration, autoscaling, cache-coherent distributed state, high-performance networking, or similar — with enough depth to make architectural calls about how a large fleet is coordinated and to evaluate candidates who go to the kernel and framework level
Experience shipping performance or efficiency improvements in large-scale systems, and the ability to explain, with numbers, what the impact was — including the cost side, not just the latency side
Experience running production infrastructure with real operational stakes: on-call, incident response, capacity events, deploy discipline
A results-oriented, impact-driven approach, and comfort working in a space where throughput, latency, cost, stability, launch timelines, and feature velocity all pull in different directions
Ability to build strong relationships across team boundaries — this is a seam role, and much of the job is making sure other teams can rely on yours
Curiosity about machine learning systems — you don't need an ML research background, but you should want to learn how transformer inference actually works and how that shapes the systems problems
Preferred qualifications
5+ years of engineering management experience
Experience with LLM inference serving — KV caching, continuous batching, request scheduling, prefill/decode disaggregation
Background in cluster schedulers, autoscalers, load balancers, service meshes, or fleet control planes at scale (Kubernetes internals, Borg-style systems, or equivalents)
Experience running workloads across multiple clouds or partner platforms, and the reliability and cost trade-offs that come with it
Familiarity with heterogeneous accelerator fleets and how hardware differences affect workload placement and rollout sequencing
Experience leading teams at supercomputing or hyperscaler infrastructure scale
Experience leading multiple teams or a group through rapid-growth periods where hiring, onboarding, and team splits competed with roadmap delivery
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$405,000
—
$625,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
The Purchase team sits within GitLab's Monetization section and owns the end-to-end purchase experience for all GitLab products, including new purchases, add-ons, upgrades, and self-service promotional discounts. As a Staff Fullstack Engineer, you’ll work across the frontend and backend to build the interfaces customers use to buy and expand GitLab, along with the services that process transactions and integrate with billing and customer relationship management (CRM) systems. Because this work can directly affect revenue and involve confidential or financial information, you’ll use strong technical judgment, roll out changes safely and iteratively, and maintain a high bar for reliability and correctness.
This is a technical leadership role for the Purchase team. You’ll help set the technical direction for a unified purchase flow, mentor other engineers, and partner with Product, Design, Billing, and Support to improve how customers buy and grow with GitLab. This role reports to the Engineering Manager, Purchase.
Some examples of our projects:
Unifying separate purchase flows into one consistent purchase experience
Building and scaling GitLab Flex subscription flows that let customers reserve spend month to month across seats, artificial intelligence (AI) credits, Runners, and other GitLab capabilities without renegotiating their contract
Evolving self-service promotional discounts for existing and prospective customers
Modernizing the purchase frontend to improve clarity, accessibility, and conversion
Strengthening integrations between the purchase flow and downstream billing and CRM systems for accuracy and resilience
What you’ll do
Design and build fullstack features across the purchase journey.
Lead technical design for new purchasing capabilities and the unified purchase experience.
Partner with Product and Design to turn purchasing requirements into resilient, well-tested technical solutions.
Ensure purchase flows integrate correctly and safely with downstream billing and CRM systems.
Set and uphold engineering standards for code quality, testing, rollout safety, and monitoring.
Mentor engineers and review merge requests with thoughtful, constructive feedback.
Identify and reduce technical debt and architectural risk in the purchase experience.
Participate in incident response for purchase-related issues because of their direct revenue impact.
What you’ll bring
Professional fullstack engineering experience across frontend and backend code; our purchase applications use Ruby on Rails and Vue.js.
Experience owning technical direction for a product area and driving thorough, iterative solutions.
Experience building or maintaining transactional or checkout-style flows, ideally in billing, ecommerce, or subscriptions.
A strong bias toward safe, incremental delivery given the revenue and customer impact of this work.
The ability to communicate clearly and concisely about complex technical, architectural, and organizational problems.
Proficiency in written and verbal English sufficient for success in a remote, largely asynchronous work environment.
Alignment with GitLab’s values and a commitment to working in accordance with them.
Familiarity with third-party billing or CRM systems, such as Zuora, Salesforce, or Stripe, is a plus.
About the team
We partner with Sales, Finance, Information Technology, and Support to deliver secure and reliable purchasing, billing, provisioning, and utilization workflows. Our broader organization includes the Subscription Lifecycle, Billing Engine, Platform and Infrastructure, Observability, Monitoring and Integrations, and Compliance teams. We work asynchronously, with regular planning and retrospectives and a high bar for ownership across deployments, incident management, testing, and rollout safety.
Remote-Global
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$152,800
—
$259,200 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Georgia; Serbia; Armenia; Cyprus
We're looking for a copywriter to lead organic content production at GoMining, with the end goals of growing brand visibility for prospective users and supporting the people who already trust us.
You'll write on complex crypto, technical, finance, and investment topics — content that needs to be accurate, well-sourced, and compliant. You'll work closely with the organic acquisition team to keep content strategy and search/AI visibility tightly connected.
What you'll do
Write in-depth, insightful longform content on relevant topics (crypto, finance, investments) and types (comparisons, product review, how-to, and similar), grounded in accurate, verifiable information.
Write product descriptions for store listings, market data aggregators, etc.
Ensure accuracy and compliance in anything touching financial claims: work with compliance/legal where needed, avoid promissory or misleading language.
Create briefs for designers on infographics, illustrations, and other visual content to make text more appealing and easier to digest.
Develop and improve processes for using the corporate AI to simplify and streamline content production — while keeping a human editorial layer that catches inaccuracies, hallucinated claims, and AI-sounding copy before publication.
Generate ideas for repurposing and reusing content across different channels and platforms.
Own the content calendar, and work out suggestions for recurring content-pruning and update procedures based on assets’ performance metrics.
Analyze existing data on content's business performance to generate new ideas and prioritize what to update, expand, or retire.
Subtly weave product CTAs into the complex context of a given topic without the text sounding like advertising or a sales brochure.
Apply content distribution and content marketing know-how to get published assets in front of the right audience beyond organic search.
Understand and apply the techniques and factors that affect how a content asset is optimized for search and AI applications, so content is easy for both search engines and AI assistants to rank, extract, and cite.
Maintain and evolve GoMining's editorial voice and content guidelines, and review content from other contributors — freelancers, translators, or other writers — for tone, quality, and consistency.
Partner with the SEO specialist on keyword and entity targeting, so content briefs stay aligned with the broader search and AI-visibility strategy.
Requirements
2-5 years of experience working with different types of content for various channels and platforms, with a deep, demonstrable understanding of what's working and what's not.
Experience writing different types of content — from a short social media post to long, data-heavy research.
Excellent written English (C1 and above), with a genuine interest in continuing to further sharpen it.
Experience using AI for copywriting, paired with the editorial judgment to know when to lean on it and when not to.
Working understanding of SEO fundamentals such as keyword intent, on-page basics, enough to write content that's both human-first and discoverable.
Familiarity with responsible publisher principles: accuracy, sourcing, transparency, and the extra care financial and crypto content requires compared with other verticals.
Comfort working with content performance data (traffic, engagement, conversions) to inform editorial decisions.
A portfolio or writing samples demonstrating range across formats and topics.
Would be a plus
Prior experience writing about crypto, blockchain, or fintech topics specifically.
Experience with GEO/AEO, writing or restructuring content specifically to be cited by AI assistants and services such as AI Overviews.
Experience managing or editing other writers or freelancers.
Multi-language content experience, or comfort working with translators/localization.
Hands-on experience with a specific AI writing or research stack.
Benefits
Professional growth: support for courses, conferences, and English learning (up to 100% coverage).
Work-life fit: remote or hybrid format with flexible hours across international teams.
Paid leave: up to 20 vacation days + 8 company holidays + 5 personal days per year
Recognition programs: structured performance reviews and team awards.
Team culture: retreats in international locations (for example, company apartments in Cyprus).
Location: U.S. (Remote)
Workplace: Remote
ABOUT CLIPBOARD
Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.
ABOUT THE ROLE:
This isn’t the type of in-house counsel position where you will be siloed into a few narrow workstreams or deal with the same issue day after day. At Clipboard, you’ll be tasked with tackling novel legal challenges, flexing different muscles across various areas of law, and making high-impact decisions in a fast-moving environment. You’ll be tasked with building internal processes and systems, not simply managing a docket of individual cases.
You have both the sharp instincts of a high-stakes litigator and an entrepreneurial spirit. You crave a creative and collaborative—rather than purely adversarial—experience in the law. You are a skilled and concise writer and communicator, and excel at and enjoy detail-oriented tasks, fact-finding, and investigative work. You have a strong degree of curiosity and are particularly adept at identifying subtle clues which may be indicative of a much wider and important universe of issues you need to dive into. You can navigate fairly esoteric internal databases to collect and digest complex sets of data. You are eager to bring your experience with litigation and investigations to an in-house role on a small and supportive team that affords opportunity for professional growth. You look forward to channeling your skills as a litigator into supporting and advocating for a mission-driven and groundbreaking business. You embrace and are not daunted by ambiguity or a challenge, have a perennially positive attitude, and are eager to help build a legal department and support the business in a fast-paced environment. You enjoy taking the lead on projects, and naturally take the initiative to solve problems and improve and streamline systems and processes.
RESPONSIBILITIES:
- Manage various litigation workstreams relating to independent contractor classification, including but not limited to matters relating to unemployment insurance claims and disputes with users of the Clipboard marketplace.
- Manage other litigation workstreams, including but not limited to professional negligence and data privacy matters.
- Partner with both internal and outside counsel on managing high-stakes litigation matters, including by drafting responsive pleadings, briefs, and other important documents.
- Work closely with outside counsel on developing and participating in the company’s eDiscovery strategy, including custodial document collection, review, and production.
- Manage the company’s third-party subpoena response strategy.
- Provide legal guidance to a wide range of cross function teams, including the Company’s product and operations teams.
- Support other legal workstreams depending on the needs of the team and company.
WHAT SUCCESS LOOKS LIKE 90 DAYS IN:
- You are deeply familiar with all pending litigation and investigation matters and have taken over leadership of at least one high-stakes matter, including communicating and coordinating with outside counsel and internal stakeholders.
- You have a deep understanding of the company’s internal databases and can quickly collect and analyze complex sets of data, both for the purposes of developing proactive risk mitigation strategies and responding to high-stakes litigation document requests.
- You fully own the unemployment response workstream, third-party subpoena response process, and a docket of other litigation matters, including a subset of the company’s medical malpractice matters, and can operate completely independently on these fronts with minimal supervision.
- In at least one litigation matter, you worked with outside counsel to develop an eDiscovery plan that minimizes the costs related to custodial document collection and review while still meeting our discovery obligations.
- You proactively and quickly jump in to respond to requests for legal guidance from other business functions, and provide high quality legal advice that incorporates the risk tolerance of the business.
- You are contributing to legal strategy decisions made by the Head of Legal.
NEED TO HAVE:
- JD with at least 5 years of experience
- Bias toward action and solving (not just spotting) problems
- Ability to take ownership of your work and manage projects independently
- Excellent communication and writing abilities
- Comfort and skill in navigating complexity and ambiguity, and working on a leanly staffed team
- Willingness to quickly dive into new and “unfamiliar” legal issues
- Ability to work under pressure and autonomously, and meet tight deadlines
- Agility and flexibility to take on new tasks and responsibilities when necessary to support the business and legal team’s needs in a fast-moving, rapidly scaling, and dynamic tech company
- Willingness and ability to engage with and interpret data, especially from unfamiliar sources
NICE TO HAVE:
- Experience handling arbitrations and class actions
- Experience with eDiscovery issues, including large-scale custodial data collection, review, and production
- Clerkship experience
- Government experience
- Experience working cross-culturally and with diverse, global teams
INTERVIEW PROCESS:
- Application Review
- Case Study
- Case Interview with a member of our Legal team
- Hiring Manager interview with our Head of Legal
- Executive Interview with our Co-CEO
SALARY:
The base salary range for this position is $190,000 - $220,000. This role will also be eligible for discretionary annual bonus (paid on a quarterly basis) and/or equity compensation.
Quick Note on Scammers:
Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.
Location: Washington, District of Columbia, United States
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
About the Position
Dexis is seeking experienced Foreign Military Sales (FMS) professionals to support current and anticipated opportunities across our national security portfolio. We are seeking mid-level through senior professionals with experience supporting Foreign Military Sales, Foreign Military Financing (FMF), International Military Education and Training (IMET), and related Security Cooperation and Security Assistance programs.
Positions may support a range of government customers, military services, program offices, and international partners.
Responsibilities
FMS Analysts may support activities across the FMS case lifecycle, including:
FMS Case Development, Implementation, and Closure:
Supporting the development, implementation, execution, modification, and closure of FMS cases.
Supporting Letters of Request (LOR), Price and Availability (P&A) responses, Letters of Offer and Acceptance (LOA), amendments, and modifications.
Monitoring case status, funding, obligations, expenditures, schedules, deliverables, and other program requirements.
Coordinating with DoW organizations, the Department of State, Implementing Agencies, program offices, Security Cooperation stakeholders, U.S. Government organizations, and international partners.
Supporting international acquisition, program management, logistics, sustainment, financial management, and other activities associated with FMS programs.
Using FMS, Security Cooperation, financial, logistics, and program management systems to track and manage case activities.
Assessment, Monitoring, and Evaluation
Assessing, monitoring, and evaluating Security Cooperation and Security Assistance programs, including FMF- and IMET-funded activities.
Researching and analyzing program and country-level data to identify trends, risks, gaps, and opportunities and support decision-making.
Developing monitoring plans, indicators, data collection approaches, assessments, country reports, deep-dive analyses, and other analytical products.
Analyzing and communicating findings related to the effectiveness and impact of Security Cooperation and Security Assistance programs.
Strategic Design, Coordination, and Reporting
Researching and applying Security Cooperation policies, procedures, and guidance, including the Security Assistance Management Manual (SAMM).
Preparing briefings, reports, correspondence, case documentation, and recommendations for government stakeholders and senior leadership.
Identifying program risks, issues, and requirements and coordinating with stakeholders to support successful case execution.
Supporting international engagement strategies and plans, foreign disclosure, export controls, technology transfer, and other policy or compliance requirements associated with FMS and international programs.
Minimum Qualifications
Professional experience supporting Foreign Military Sales, Foreign Military Financing, International Military Education and Training, Security Cooperation, Security Assistance, or related DoD international programs.
Experience supporting one or more phases of the FMS case lifecycle.
Experience working with organizations such as the Defense Security Cooperation Agency (DSCA), Department of State (DOS), military department Implementing Agencies, program executive offices/program management offices, Security Cooperation Organizations, Combatant Commands, or other U.S. Government organizations involved in Security Cooperation.
Strong analytical and critical-thinking skills related to security assistance, security cooperation, military operations, and international security.
Strong written and verbal communication skills, including experience developing and presenting findings, briefings, reports, and other materials for government stakeholders.
Ability to manage multiple priorities, respond to quick-turn requests, and adapt to changing requirements.
Bachelors Degree in relevant field
An active U.S. Government security clearance
Preferred Qualifications:
Completion of DSCU FMS course series for SC Professionals
Knowledge of FMS policies, processes, and procedures and familiarity with the Security Assistance Management Manual (SAMM).
Experience coordinating and collaborating with international partners and U.S. Government stakeholders.
Experience in one or more FMS functional areas, including case management, program/acquisition management, financial management, logistics and sustainment, assessment, monitoring and evaluation (AM&E), data analysis, or international/country program support.
Experience researching and analyzing program data and developing analytical products such as assessments, monitoring reports, country reports, or briefings.
Experience with systems such as DSAMS, SCIP, MISIL, GFEBS, or other FMS/Security Cooperation case-management systems is preferred.
Please note that the purpose of this Call for CVs is to build out a roster of professionals with relevant experience in the following areas for which Dexis frequently recruits. There is no closing date for applications nor a deadline by when candidates will be assessed; new applicants are reviewed by our team on a regular basis and added to prospective candidate pools. When new positions become available relevant to this sector, Dexis will post a complete job description with detailed information on the responsibilities and qualifications. Candidates with relevant experience who have submitted their CV under this announcement may be contacted when new related jobs open up and are invited to apply.
Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research
, our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate's qualification, relevant education and experience, skills, performance, and organizational needs.
Dexis pay range for this role:
$90,000
—
$150,000 USD
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: Riyadh, Saudi Arabia
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
⭐ YOUR MISSION
We are building Alan's Care function in Saudi Arabia, and you will be the person who makes sure every member trusts Alan when they need us most. You'll build the function from zero: process, tooling, quality bar, then scale it, while handling the conversations that matter most yourself.
Founding the function
- Handle directly the member contacts that stay in-house: admin requests, escalations, complex cases.
- Write the scripts, guidelines, and documentation that make Care work in Saudi from day one.
- Shape the operating model on the ground together with the GM Saudi and the global Care community: opening hours, shift coverage, tooling setup (Intercom and others), and how traffic splits between in-house and externalized support.
What success looks like: a documented, working Care operation that can pass regulatory scrutiny and handle real member conversations from launch.
Owning quality on externalized support
- Own the quality bar for everything we externalize: review calls and tickets in Arabic, coach our outsourcing partner's agents, and close the loop between what members experience and what we improve.
What success looks like: externalized conversations meet Alan's quality bar, and gaps get caught and fixed before they become member complaints.
Owning regulatory accountability
- Own the complaint-handling policy and the regulatory SLAs on complaints.
- Prepare the documentation and readiness for the Insurance Authority inspection.
What success looks like: Alan passes Insurance Authority inspection with a clear, accountable answer on every complaint-handling question asked.
You won't be building this alone. You'll have the full support of Alan's global Care Ops team on process design, tooling, forecasting, and planning, the same team behind our Care launches in France, Belgium, and Canada. You bring the on-the-ground execution and Arabic-language expertise; they bring the playbooks and cross-market experience.
👀 WHO WE ARE LOOKING FOR
- You are a founding operator. You've built an operational function from scratch before, or you're ready to do it for the first time with real ownership.
- You are hands-on in ambiguity. You're happy to answer tickets yourself on day one while designing the system in parallel. Some decisions on coverage model and tooling are still being finalized, and you'll help make them.
- You are AI-first. You're excited to work on automation and tooling, not just process.
- You lead with ownership and directness. You hold an outsourcing partner accountable to a quality bar without hesitation.
- You are genuinely energized by great customer experience. When a member is frustrated, you don't just close the ticket, you make sure they walk away feeling cared for.
- You understand the member's stakes. Ideally, you've seen pre-authorization, claims, or member frustration points up close, in health insurance, health services, or a comparable regulated environment.
⭐️ REQUIREMENTS FOR THE ROLE
Must-haves
- Saudi national.
- Fluent in Arabic and English, spoken and written. Both are mandatory: Arabic for the QA work on Arabic-language conversations, English for collaboration with the global Care community and cross-functional teams.
- Comfortable operating with significant ambiguity: building the system and doing the work at the same time.
- Strong ownership and directness, including holding an external partner accountable to a quality bar.
- Genuine interest in AI-first tooling and automation.
Nice-to-haves
- Health insurance, health services, or financial services background; understanding of pre-authorization, claims, and member frustration points in Saudi Arabia.
- Experience building or scaling an operational/support function from scratch.
- Familiarity with the Saudi regulatory environment (Insurance Authority requirements).
Level target: B1-C1 on Alan's level grid.
⭐ WHAT WE OFFER
- A world-class team to lean on: you won't be alone. You'll have the full support of Alan's global Care Ops team, and the full team's playbooks from launching Care in France, Belgium, and Canada.
- Real ownership and impact from day one, on a function you build yourself.
- As the team scales, this role has the potential to grow into leading a local team.
Location: Jeddah, Saudi Arabia; Riyadh, Saudi Arabia; Dammam, Saudi Arabia; Lusail, Qatar; Dubai, United Arab Emirates
The KH Finance & Revenue Cycle Management (RCM) Specialist will be responsible for overseeing the financial management, healthcare revenue cycle, insurance claims, billing validation, reconciliation, budgeting, and financial reporting activities for KAUST Health.
The role will work closely with KAUST Health leadership, Finance teams, healthcare operators, insurance companies, and other stakeholders to ensure accurate and timely processing of invoices, quotations, insurance claims, and payments.
The position will play a key role in reducing claim rejections and denials, improving collections, identifying financial discrepancies, maintaining budgetary control, and ensuring transparency and compliance across healthcare financial and revenue cycle activities.
Key Responsibilities
Review and validate healthcare invoices, quotations, and financial transactions for accuracy and compliance.
Manage and monitor healthcare Revenue Cycle Management (RCM) and insurance claim processes.
Validate insurance claims and ensure accurate and timely submission to insurance companies.
Monitor claim rejections, denials, resubmissions, and collections and implement corrective actions.
Lead claims, payment, and account reconciliations with healthcare operators and insurers.
Prepare and monitor annual budgets, forecasts, and expenditure controls for KAUST Health.
Prepare monthly financial, variance, revenue, and RCM performance reports for management.
Track key financial and RCM KPIs and identify risks, discrepancies, and revenue optimization opportunities.
Coordinate with KAUST Finance, Health leadership, healthcare operators, and insurers to resolve financial and claims issues.
Support audits, compliance, financial controls, and process improvements to enhance revenue cycle efficiency.
Requirements
Education
Bachelor’s degree in Finance, Accounting, Business Administration, Healthcare Management, or a related field.
Bachelor’s degree in
Finance or Accounting is preferred
.
Master’s degree in Finance, Accounting, Business Administration, or a related field is preferred.
Professional certifications such as
CPA, CMA, ACCA, or equivalent
are an advantage.
Experience
Minimum 6 years of relevant professional experience.
At least
3 years of experience in a Lead, Senior Specialist, Supervisor, or equivalent role
.
Proven experience in
healthcare finance, healthcare revenue cycle management, medical billing, insurance claims, or healthcare financial operations
.
Strong experience in
insurance claim validation, submission, reconciliation, rejection/denial management, and collections
.
Proven experience in
financial analysis, budgeting, forecasting, and management reporting
.
Hands-on experience managing and monitoring
healthcare budgets and expenditures
.
Experience working with
healthcare operators/providers and insurance companies
.
Experience identifying and resolving
billing discrepancies, claim discrepancies, rejected claims, and payment variances
.
Experience preparing financial and RCM reports for
senior management
.
Location: Remote; Remote or Boston, MA
Workplace: remote
Arcadia is dedicated to happier, healthier days for all. We believe that there is a better healthcare world – one powered by data. Our platform transforms complex, diverse data into a unified foundation for health, helping organizations deliver better care, boost revenue, and lower costs.
We're a team of fiercely driven individuals committed to making healthcare more sustainable—and we're looking for passionate people to help us get there.
For more information, visit arcadia.io.
Why this role is important to Arcadia
Arcadia is building a direct-to–Life Sciences commercial function as a strategic growth pillar of the company. The Director, Business Development - Life Sciences is an individual contributor seller responsible for building and closing enterprise relationships with pharmaceutical and biotechnology companies within an assigned account territory.
This is a true end-to-end selling role. You will prospect and develop new opportunities, lead discovery conversations with scientific and commercial stakeholders, scope and price solutions, negotiate contracts, and partner closely with internal teams to ensure successful delivery and long-term client satisfaction.
This role is designed for a life sciences seller with fluency in real-world data, analytics, and evidence-based solutions—someone who understands how pharma organizations buy across the development lifecycle and who wants to build a durable book of business inside Arcadia's growing direct Life Sciences sales organization.
What Success Looks Like
In 3 months
Build a deep understanding of Arcadia's Life Sciences data, solutions, operating model, and delivery capabilities
Establish credibility and working rhythm with Product, Data, Ops, Delivery, Legal, and Finance
Build a qualified pipeline within your assigned account territory, leveraging existing relationships and Arcadia's differentiated data assets
Complete onboarding on Arcadia's Life Sciences value narrative, competitive positioning, and pricing framework
In 6 months
Advance a meaningful, qualified pipeline aligned to pharma planning and budgeting cycles
Close at least one deal or be in late-stage contracting on priority opportunities
Demonstrate strong deal scoping discipline with smooth handoffs into delivery
Maintain accurate CRM hygiene and deliver a reliable forecast to your manager
In 12 months
Consistently attain quota with a 3-5x quota, well-qualified pipeline across your territory
Close multiple deals with clear expansion potential, including at least one multi-year or enterprise agreement
Build strong relationships with scientific, commercial, and procurement stakeholders where Arcadia is viewed as a trusted partner
Provide market feedback that influences packaging, pricing, or roadmap prioritization
What You'll Be Doing
PROSPECT AND BUILD A QUALIFIED LIFE SCIENCES PIPELINE
Proactively build pipeline in a green-field or assigned Life Sciences territory using conference presence, publication monitoring, thought leadership networks, hunting via warm and cold outreach, leveraging of BDR Team, and CRO or consultancy partnerships
Identify and prioritize high-probability targets using a defined ideal customer profile: company size, therapeutic area focus, pipeline stage, and recent approvals
Map multi-threaded stakeholder ecosystems across R&D, HEOR, medical, market access, and commercial teams at target accounts
Maintain rigorous pipeline hygiene using a defined qualification methodology (e.g., MEDDIC, MEDDPICC, or BANT) to advance or deprioritize opportunities
LEAD SOLUTION SELLING ACROSS THE PHARMA DEVELOPMENT LIFECYCLE
Lead discovery conversations across early research, clinical development, HEOR/RWE, market access, and commercial analytics
Translate complex client needs into well-scoped solutions that balance data, analytics, services, and delivery realities
Guide clients toward use cases where Arcadia can deliver outsized value, not lowest-friction data transactions
Align solutions to client budgeting and planning cycles, including annual and multi-year funding processes
CONDUCT CONSULTATIVE, VALUE-BASED SELLING
Lead structured discovery that surfaces business problems and internal success metrics before any product discussion
Build ROI and business cases using the customer's own metrics and language, validated by the scientific or commercial champion
Adapt selling approach and content to the buyer persona and Use Case - modulating message and proof points accordingly
NEGOTIATE AND CLOSE COMMERCIAL AGREEMENTS
Structure enterprise data agreements—licensing, DUAs, MSAs, usage-based pricing—that protect margin while delivering clear buyer value
Exercise strong commercial judgment on deal structure, pricing, and scope, with a clear negotiating position and walk-away point on every deal
Respond to procurement pressure by re-anchoring to validated scientific and commercial value rather than discounting immediately
Own the full lifecycle:
Opportunity qualification
Solution design and scoping
Proposal and SOW development
Pricing and commercial structuring
Contract negotiation and close
Partner closely with legal, finance, and leadership to finalize terms efficiently
COLLABORATE ACROSS TEAMS AND MAINTAIN FORECAST DISCIPLINE
Partner effectively with data science, medical, product, legal, and delivery teams to configure and present solutions that meet complex customer requirements
Orchestrate internal resources without over-committing them, and manage a clean handoff to delivery and customer success to protect revenue
Maintain accurate, up-to-date CRM records and deliver reliable forecasts, distinguishing clearly between commit, best case, and pipeline
Contribute market and competitive feedback that informs product roadmap, packaging, and pricing decisions
What You'll Bring
5+ years of experience selling into pharmaceutical and/or biotechnology companies, ideally in a quota-carrying, individual contributor role
Demonstrated success selling data-, analytics-, or evidence-driven solutions (RWD, RWE/HEOR, clinical analytics, or adjacent offerings)
Deep working knowledge of Life Sciences functional area—HEOR, Medical Affairs, Clinical Development, or Payer/Market Access—including how that function makes decisions and purchases data and analytics solutions
Proven ability to engage scientific buyers (PhDs, MDs, biostatisticians, epidemiologists) with credibility on
methodology
, study design, and data fit-for-purpose
Experience structuring and negotiating enterprise data licensing agreements, including DUAs, MSAs, and usage-based pricing models
A disciplined approach to pipeline management and forecasting, using a defined qualification
methodology
Strong cross-functional collaboration skills and comfort
operating
in a build-mode commercial environment
Would Love For You To Have
Existing senior relationships within pharma or biotech that can accelerate early pipeline development
Familiarity with FDA RWE Framework, EMA guidance, or ISPOR methodology standards
Experience selling into more than one Life Sciences functional area (e.g., both HEOR and Medical Affairs)
Active presence in relevant industry conferences (ISPOR, ASCO, ASH, DIA, AMCP) and referral relationships with CROs or HEOR consultancies
MEDDIC or MEDDPICC certification, or equivalent formal sales methodology training
What You'll Get
Arcadia brings a rare advantage to Life Sciences: a
market-leading, scaled payer and provider platform
as its foundation
For more than a decade, Arcadia has been the trusted data and analytics partner to health systems, physician groups, and payers nationwide. That core business provides deep, longitudinal clinical and claims data, embedded clinical workflows, and durable relationships across the healthcare ecosystem
Building on this foundation, Arcadia has assembled a large, de-identified real-world dataset combining claims and clinically rich EHR data sourced directly from provider systems. The result is a longitudinal, research-grade asset with depth and clinical context that is difficult to replicate through aggregation alone
Life Sciences is a strategic pillar built on this foundation. Arcadia has made a deliberate, multi-year investment in:
Purpose-built real-world data assets
Clinically connected solutions that link insight back into provider workflows
A growing research and collaboration ecosystem to expand data use rights
Dedicated leadership, product, data, and operational resources
The opportunity is to sell—and help shape—solutions that connect
data, analytics, and real-world clinical activation
across the pharma development lifecycle, backed by enterprise credibility and executive commitment
This role is a
founding, hands-on commercial leadership role, accountable for building the direct Life Sciences revenue engine, and deeply involved in shaping deals, messaging, and market positioning
This role is not a
channel-only or account maintenance role, a narrowly scoped quota-carrying role with a fixed playbook, and insulated from product, delivery, or execution realities
About Arcadia
Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website.
Protect Yourself
If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website.
This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.
УдалённоseniorГеография найма не уточнена
Bangalore, India
Bangalore, India
Athens
Bangalore, India
УдалённоRemote, Canada; Remote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
Demonstrated results in retention and monetization, not only in acquisition
География найма не уточнена
УдалённоRemote, Canada; Remote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
УдалённоGeorgia; Serbia; Armenia; Cyprus
УдалённоГеография найма не уточнена
Washington, District of Columbia, United States
ГибридleadRiyadh, Saudi Arabia
Jeddah, Saudi Arabia; Riyadh, Saudi Arabia; Dammam, Saudi Arabia; Lusail, Qatar; Dubai, United Arab Emirates
УдалённоГеография найма не уточнена
Все вакансии в одном месте - страница 28 · Job Hunters
