Вакансии

Location: Athens, Greece; Brussels, Belgium; Antwerp, Belgium; Munich, Germany; Frankfurt am Main, Germany Top 3 Reasons To Join Us Competitive Salary 100% Remote Working on the latest tech for the Insurtech Market Leader About Us At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone. We are a leading global no-code insurance platform for health, life, and P&C We’re the winner of the Insurtech of the Year in all of Asia and other awards globally We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world We are fully funded and backed by reputable VC funds and strategic institutional investors We have a global presence in Asia, EMEA and the Americas We’ve grown our annualized revenue by over 30x since January 2021 We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world What You Will Do: Work with clients and technical resources to identify their business problems and develop the right approach and analytical solution Plan and design simple to semi-complex business processes and system modifications Make recommendations to improve and support business activities Gather business requirements through a variety of techniques such as work sessions and interviews then analyze and document client complex business requirements and processes; communicate these requirements to appropriate parties Create complex test case scenarios to be used in testing; monitor/oversee the testing of business applications to verify that all client requirements are incorporated into the system design Develop business requirements documents/user stories to support the required modifications May plan, allocate and monitor work of other business analysts Understand simple to complex systems and related data to surface actionable insights, demonstrate sound judgment and decision-making skills Assist in providing time estimates for project related tasks Aid in updating process and procedural documentation Develop basic understanding of technical development cycle of mobile application or web portals Support QA, UAT and Release phases of the project via defect analysis, change maintenance, etc. Any other task that may be assigned What We Need: Minimum 5 years of experience as Business Analyst A degree in Business, IT or any relevant field Previous experience working in the health insurance industry is required Insurtech experience is preferred Health Insurance-related domain certification from INS/LOMA or III is an added advantage Knowledge of business analysis concepts of defining requirements, translating to technical solutions, and Agile approach to prioritizing work to epics, sprints Business analysis skills including facilitation, process documentation, requirements gathering and user acceptance testing Good organizational/time management skills to prioritize work and meet deadlines within defined timeframes Experience in an Agile and/or Scrum environment is a must Basic knowledge in generating process documentation, and document system functionality, data integration, and workflow Excellent written and verbal communication skills in English Technical writing skills is a plus Why You'll Love Working Here Fully Remote Flexible Leave International Environment Competitive renumeration package Performance Bonus Company activities and events Learning and development plan Remote work allowance CoverGo Company Video By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s Privacy Notice and you consent to the processing of your data as part of this application.

Location: Kyiv; Zakarpattia Workplace: onsite Ajax Systems — міжнародна технологічна компанія і найбільший у Європі виробник охоронних систем. Продуктам Ajax довіряють уже понад 4,5 мільйони кінцевих користувачів і 330 тисяч PRO-користувачів у більш ніж 180 країнах. Компанія пропонує комплексні рішення для захисту житлових і комерційних об'єктів різного масштабу. Нині портфоліо Ajax налічує 280 пристроїв для захисту від вторгнення, відеоспостереження, пожежної безпеки та комфорту й автоматизації. Кожного року ми демонструємо кратне зростання як у чисельності команди, так і в кількості користувачів у всьому світі. Ajax Systems має виробництво повного циклу: від генерації ідей та створення прототипів до масового виробництва та продажу по всьому світу. Кожен департамент закриває певну операційну потребу бізнесу в повній мірі. Фахівці компанії залучені на всіх етапах: від виробничої лінії в Україні до логістичного центру в Польщі, звідки продукцію відправляють дистрибʼюторам по всьому світу.  Ця позиція — чудова можливість впливати на те, як створюються та запускаються нові продукти в міжнародній технологічній компанії з власним виробництвом повного циклу. Ви працюватимете на перетині R&D, виробництва, Supply Chain та IT, досліджуючи й оптимізуючи процеси NPI та управління продуктовими специфікаціями. Обов'язки: Дослідження існуючих процесів створення, передачі та затвердження технічних специфікацій. Оптимізація та стандартизація життєвого циклу специфікації: EVT/DVT/PVT/Mass production. Розробка матриці прав доступу та логіки погодження змін у специфікаціях (Change Management). Дослідження існуючого процесу NPI та збір вимог від стейкхолдерів (R&D, Supply Chain, Production) Трансформація бізнес-вимог у чіткі технічні завдання (ТЗ / BRD / SRS) для автоматизації процесу NPI та створення єдиного реєстру специфікацій. Участь в проектуванні логіки інтеграції даних між системами та архітектури майбутнього рішення. Супровід процесу розробки/налаштування, участь у тестуванні (UAT) та допомога команді з адаптацією до нових інструментів. Вимоги до кандидата: Досвід роботи: від 3+ років на позиції бізнес-аналітика (системного аналітика). Практичний досвід роботи з процесами NPI та розуміння структури продуктових специфікацій (Bill of Materials, техкарти, технічні умови, Master Data). Буде плюсом: Досвід роботи або впровадження PLM (Product Lifecycle Management), MDM (Master Data Management) або ERP/BPM систем. Моделювання процесів: впевнене володіння нотаціями моделювання бізнес-процесів ( BPMN 2.0 , UML) та інструментами (Camunda, Miro, Lucidchart, Visio). Робота з вимогами: досвід збору вимог від різних департаментів, їх пріоритезація та написання якісних ТЗ для розробників/інтеграторів. Аналітичне мислення: вміння розібратися у процесах та складних зв'язках даних Комунікативні навички: вміння бути «перекладачем» між технічними фахівцями (R&D, інженери, технологи), бізнесом (закупівлі, логісти, склад) та IT-командою. Пропонуємо: Роботу в комфортабельному офісі з бомбосховищем; Офіційне працевлаштування зі стабільною оплатою та всіма гарантіями Дія.City резидента; Заняття англійською; Медичне страхування; Комплект системи безпеки Ajax (участь у проєкті бета-тесту — отримання та тестування нових гаджетів до їх релізу); Різносторонні проєкти та професійне зростання; Драйвову команду; Можливість пропонувати та реалізовувати власні ідеї, які мають вплив на продукт і виробництво;

Обязанности: • Анализ потребностей бизнеса и формализация требований; • Подготовка технического дизайна и постановка задач разработчикам; • Тестирование и контроль качества реализованной функциональности; • Анализ и улучшение текущих процессов; • Моделирование процессов и базовая разработка в Creatio Требования: • Знание продуктов Creatio (предпочтительно версия 8.1.x); • Понимание работы REST API; • Наличие сертификата Creatio будет большим плюсом; • Опыт работы во Freedom UI

Задачи: — Сбор, анализ и согласование бизнес-требований, подготовка функциональных спецификаций по автоматизации; — Проектирование и описание бизнес-процессов (AS-IS, TO-BE); — Описание и моделирование бизнес-процессов на основе BPMN, написание технических заданий; — Постановка задач для разработки; — Проектирование архитектуры интеграции систем (REST/SOAP), моделирование потоков данных и сценариев обмена; — Подготовка документации API и описаний полей: структуры данных, параметры запросов/ответов, обработка ошибок; — Проверка задач после их реализации; — Разработка документации; — Аналитическое сопровождение разработки и тестирования. Требования: — Высшее образование в области IT; — Опыт в роли ИТ аналитика не менее 2 лет; — Навыки моделирования ER, UML диаграмм; — Навыки презентации и демонстрации результатов своей работы; — Навыки проектирования API; — Аналитические способности и практические навыки; — Способность эффективной работы в условиях многозадачности; — Личные качества: нацеленность на результат, многозадачность, умение работать в команде. Будет плюсом: — Навыки написания SQL-запросов; — Знание методов нормализации баз данных; — Работа с GIS-картами, включая ArcGIS, визуализацию и анализ пространственных данных; — Опыт работы с инструментами тестирования (например, Postman, SOAP UI); — Понимание принципов системной интеграции, REST/SOAP API, форматов JSON и XML. Условия: — Официальное трудоустройство; — Возможности для профессионального роста; — График работы 5/2; c 8.00 до 17.00, обед 13:00-14:00; — Дружелюбную, открытую команду.

Location: Almaty, Kazakhstan; Astana, Kazakhstan; Belgrade, Serbia; Bengaluru, India; Cluj-Napoca, Romania; Dnipro, Ukraine; Kharkiv, Ukraine; Krakow, Poland; Kyiv, Ukraine; Larnaca, Cyprus; Lodz, Poland; Lublin, Poland; Lviv, Ukraine; Odesa, Ukraine; Remote.BG, Bulgaria; Remote.GE, Georgia; Remote.KZ, Kazakhstan; Remote.PL, Poland; Riga, Latvia; Sofia, Bulgaria; Tbilisi, Georgia; Varna, Bulgaria; Warsaw, Poland; Wroclaw, Poland; Yerevan, Armenia We are looking for a Senior Business Analyst with experience in tax-related processes and e-invoicing to support solutions involving VAT electronic handling and invoice compliance. In this role, you will work closely with business and technical teams to analyze requirements, define processes, and ensure the solution aligns with regulatory and operational needs. Now the team is working on the development of a modern toolbox that provides companies with a digital personal travel agent to quickly and inexpensively book all of their employees' travel. Gather, analyze, and document business requirements related to tax and e-invoicing processes Work with stakeholders to understand VAT electronic handling requirements Analyze and support invoice-related workflows and compliance needs Translate business needs into clear functional specifications for technical teams Collaborate with cross-functional teams to support solution design and delivery Ensure alignment of business processes with regulatory and invoicing standards Support testing, validation, and implementation of e-invoicing features Proven experience as a Business Analyst in enterprise or finance-related projects Strong understanding of tax processes Experience with e-invoicing solutions Knowledge of VAT electronic handling Familiarity with UBL (Universal Business Language) Strong analytical and communication skills Strong accounting/audit background and VAT treatment understanding Ability to work effectively with both business and technical stakeholders Knowledge of laws and requirements for e-invoicing in France, Spain, Filipines Experience with compliance or regulatory-driven projects Background in finance, accounting, or tax systems Knowledge of invoice exchange standards or document workflows

Location: Ho Chi Minh City, Vietnam Top 3 Reasons To Join Us Competitive Salary International Environment Working on the latest tech for the Insurtech Market Leader About Us At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone. We are a leading global no-code insurance platform for health, life, and P&C We’re the winner of the Insurtech of the Year in all of Asia and other awards globally We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world We are fully funded and backed by reputable VC funds and strategic institutional investors We have a global presence in Asia, EMEA and the Americas We’ve grown our annualized revenue by over 30x since January 2021 We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world What You Will Do: Work with clients and technical resources to identify their business problems and develop the right approach and analytical solution Plan and design simple to semi-complex business processes and system modifications Make recommendations to improve and support business activities Gather business requirements through a variety of techniques such as work sessions and interviews then analyze and document client complex business requirements and processes; communicate these requirements to appropriate parties Create complex test case scenarios to be used in testing; monitor/oversee the testing of business applications to verify that all client requirements are incorporated into the system design Develop business requirements documents/user stories to support the required modifications May plan, allocate and monitor work of other business analysts Understand simple to complex systems and related data to surface actionable insights, demonstrate sound judgment and decision-making skills Assist in providing time estimates for project related tasks Aid in updating process and procedural documentation Develop basic understanding of technical development cycle of mobile application or web portals Support QA, UAT and Release phases of the project via defect analysis, change maintenance, etc. Any other task that may be assigned What We Need: Minimum 4 years of experience as Business Analyst A degree in Business, IT or any relevant field Previous experience working in the insurance industry is required (Insurtech or health insurance experience is preferred) Health Insurance-related domain certification from INS/LOMA or III is an added advantage Knowledge of business analysis concepts of defining requirements, translating to technical solutions, and Agile approach to prioritizing work to epics, sprints Business analysis skills including facilitation, process documentation, requirements gathering and user acceptance testing Good organizational/time management skills to prioritize work and meet deadlines within defined timeframes Experience in an Agile and/or Scrum environment is a must Basic knowledge in generating process documentation, and document system functionality, data integration, and workflow Excellent written and verbal communication skills in English Currently based in Vietnam Why You'll Love Working Here Flexible Leave International Environment Competitive renumeration package Performance Bonus Company activities and events Learning and development plan Annual Health Check-up CoverGo Company Video By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s Privacy Notice and you consent to the processing of your data as part of this application.

Location: Poland Workplace: remote Creatio is a global vendor of an agentic CRM & workflow platform with no-code and AI at its core. We help organizations automate customer and operational workflows, achieving the fastest time-to-value and the highest ROI on the market. Millions of workflows run on Creatio daily, supporting thousands of clients in over 100 countries. Genuine care for our clients and partners is at the heart of our DNA.  We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.  In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee well-being and a strong workplace culture. Who We're Looking For We are seeking an innovative Business Analyst to join our No-Code Development Team. Our mission is to address real-world challenges and drive transformative impact through no-code technology. In this role, you'll leverage the Creatio platform, which allows you to cover most CRM functionalities with no-code development. You will utilize these tools to create applications and conduct research to determine what is actually needed to solve real-world problems effectively. Key Responsibilities UI Creation with No-Code Tools: Create application UIs using no-code designer tools, including a drag-and-drop interface for composing UI for pages and sections, simplifying and accelerating the development process. Server Logic Automation: Develop server logic automation using no-code business process tools, similar to a diagram constructor, to implement complex logic for applications, tailored to BPMN notation, leveraging no-code capabilities to streamline automation. Web Services Integration: Create web services for system integration using no-code tools, including designing RESTful APIs and SOAP interfaces to enable seamless data exchange, ensuring adherence to security protocols, and providing documentation for developers and third-party systems. Webhook Services Configuration: Create and configure webhook services using no-code tools to receive requests from external services, ensuring proper authentication, data handling, and logging mechanisms for secure and reliable communication. Database Design: Design database structures using Creatio Objects designer, involving defining tables, relationships, and data fields to ensure scalability, performance, and data integrity. User Story Decomposition: Decompose user stories into executable tasks for no-code creation. Market Research: Conduct market research to generate insights on competitors, industry trends, and analytical reports (e.g., Gartner, Forrester) to identify opportunities for product improvement. Customer Feedback Gathering: Conduct interviews with end users or solution consultants to gather customer feedback and key product requirements. Collaboration with QA: Collaborate closely with Quality Assurance Engineers to ensure both manual and automated testing of created solutions, guaranteeing high-quality, robust, and reliable outcomes. Version Control: Utilize Git/SVN for version control, ensuring seamless collaboration, code integrity, and efficient management of application changes. Requirements Proven experience in conducting business analysis and research tasks, including market research, competitor analysis, and gathering business requirements to shape product features. Knowledge of database management, including key principles of T-SQL, data queuing, designing relationships, view models, indexes, and understanding the fundamentals of complex selection queries such as joins and sub-selects. Solid understanding of BPMN notation principles, with the ability to model business processes accurately and efficiently. Proven experience working within software development teams or as a business analyst for IT projects, demonstrating effective collaboration skills. Hands-on experience in configuring information systems through UI-based tools, ensuring optimal user experiences. Strong general understanding of technology concepts, data structures, and integration methods to ensure seamless implementation of no-code solutions. A fast learner, capable of quickly adapting to new UI tools and technologies, with an eagerness to continuously expand your skill set. Proficiency in English, with the ability to conduct interviews and collaborate effectively with international stakeholders. Will Be a Plus Demonstrated proficiency with one or more of the following platforms and tools: CRM, BPM, or No-Code Platform/System experience. Coding skills, with the ability to understand and communicate technical concepts effectively. Proficiency with Figma or similar software for UI prototyping, creating clear and effective user interfaces that enhance the user experience. What to expect from us: Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential. Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally. Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one. Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve. Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.

Location: Worldwide Workplace: remote RequirementsBusiness Analysis: At least 2 years of experience as a Business Analyst, gathering, analysing and documenting business requirements to ensure business needs are translated into clear implementation requirements.Requirements Management: Experience in documenting business processes, user journeys, functional and non-functional requirements, preparing user stories, acceptance criteria and technical documentation to support the full delivery lifecycle.Process Modelling & Collaboration Tools: Working knowledge of BPMN, UML, Jira, Confluence, Miro and Figma (reviewing designs, documenting interface logic and collaborating with designers) to support solution design and delivery.Data Analysis: Experience with Metabase or other BI tools, validating data and metrics, and defining requirements for reports and dashboards to support data-driven decision-making. Basic SQL knowledge is an advantage.AI: Experience using AI tools in day-to-day work, understanding the capabilities and limitations of AI solutions, and identifying opportunities to automate business processes.Software Delivery: Understanding of SDLC and Agile ways of working to collaborate effectively with development teams throughout the delivery lifecycle.Communication: Strong analytical and communication skills, with the ability to work effectively with cross-functional stakeholders. Upper-Intermediate (B2) level of English or higher is considered an advantage.ResponsibilitiesGather, analyse and document business requirements from internal stakeholders to ensure solutions meet business needs.Analyse and optimise HR processes, identify opportunities for automation, and define requirements for new functionality.Prepare user stories, acceptance criteria, technical specifications and other project documentation to support solution delivery.Break down business requirements into development tasks and support implementation from discovery through to release and post-launch support.Define requirements for reports and dashboards, validate data and metrics in Metabase, and ensure the accuracy of reporting.Explore opportunities to apply AI to internal processes, define requirements for AI-enabled functionality, participate in solution validation, and collaborate with HR, developers, designers, analysts and other stakeholders to deliver effective business solutions.What we offerHigh salary (plus performance bonuses and salary revision);Remote work;Work schedule: Mon-Fri (8 hours per day) with flexible starting hours;24 days holiday leave;Corporate English lessons;Exciting work challenges that allow you to grow to your full potential;A strong team of like-minded professionals who will be by your side to accomplish ambitious projects, stimulate your professional development and bring experience.

Location: Limassol, Cyprus RequirementsBusiness Analysis: At least 2 years of experience as a Business Analyst, gathering, analysing and documenting business requirements to ensure business needs are translated into clear implementation requirements.Requirements Management: Experience in documenting business processes, user journeys, functional and non-functional requirements, preparing user stories, acceptance criteria and technical documentation to support the full delivery lifecycle.Process Modelling & Collaboration Tools: Working knowledge of BPMN, UML, Jira, Confluence, Miro and Figma (reviewing designs, documenting interface logic and collaborating with designers) to support solution design and delivery.Data Analysis: Experience with Metabase or other BI tools, validating data and metrics, and defining requirements for reports and dashboards to support data-driven decision-making. Basic SQL knowledge is an advantage.AI: Experience using AI tools in day-to-day work, understanding the capabilities and limitations of AI solutions, and identifying opportunities to automate business processes.Software Delivery: Understanding of SDLC and Agile ways of working to collaborate effectively with development teams throughout the delivery lifecycle.Communication: Strong analytical and communication skills, with the ability to work effectively with cross-functional stakeholders. Upper-Intermediate (B2) level of English or higher is considered an advantage.ResponsibilitiesGather, analyse and document business requirements from internal stakeholders to ensure solutions meet business needs.Analyse and optimise HR processes, identify opportunities for automation, and define requirements for new functionality.Prepare user stories, acceptance criteria, technical specifications and other project documentation to support solution delivery.Break down business requirements into development tasks and support implementation from discovery through to release and post-launch support.Define requirements for reports and dashboards, validate data and metrics in Metabase, and ensure the accuracy of reporting.Explore opportunities to apply AI to internal processes, define requirements for AI-enabled functionality, participate in solution validation, and collaborate with HR, developers, designers, analysts and other stakeholders to deliver effective business solutions.What we offerHigh salary (plus performance bonuses and salary revision);Work schedule: Mon-Fri (9h with 1h lunch break), flexible start 8:00-10:00;24-days holiday leave;First line seaview from your office;Corporate English and Greek lessons;GYM and SPA in the office;Corporate meals;Eventful corporate life;Exciting work challenges that allow you to grow to your full potential;Strong team of like minded professionals who will be by your side to accomplish ambitious projects, and to stimulate your professional development and bring experience.

Location: Atlanta, United States; Raleigh, United States; Philadelphia, United States; Tampa, United States; Baltimore, United States Top 3 Reasons To Join Us Competitive Salary 100% Remote Working on the latest tech for the Insurtech Market Leader About Us At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone. We are a leading global no-code insurance platform for health, life, and P&C We’re the winner of the Insurtech of the Year in all of Asia and other awards globally We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world We are fully funded and backed by reputable VC funds and strategic institutional investors We have a global presence in Asia, EMEA and the Americas We’ve grown our annualized revenue by over 30x since January 2021 We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world What You Will Do: Work with clients and technical resources to identify their business problems and develop the right approach and analytical solution Plan and design simple to semi-complex business processes and system modifications Make recommendations to improve and support business activities Gather business requirements through a variety of techniques such as work sessions and interviews then analyze and document client complex business requirements and processes; communicate these requirements to appropriate parties Create complex test case scenarios to be used in testing; monitor/oversee the testing of business applications to verify that all client requirements are incorporated into the system design Develop business requirements documents/user stories to support the required modifications May plan, allocate and monitor work of other business analysts Understand simple to complex systems and related data to surface actionable insights, demonstrate sound judgment and decision-making skills Assist in providing time estimates for project related tasks Aid in updating process and procedural documentation Develop basic understanding of technical development cycle of mobile application or web portals Support QA, UAT and Release phases of the project via defect analysis, change maintenance, etc. Any other task that may be assigned What We Need: Minimum 5 years of experience as Business Analyst A degree in Business, IT or any relevant field Previous experience working in the health insurance industry is required Insurtech experience is preferred Health Insurance-related domain certification from INS/LOMA or III is an added advantage Knowledge of business analysis concepts of defining requirements, translating to technical solutions, and Agile approach to prioritizing work to epics, sprints Business analysis skills including facilitation, process documentation, requirements gathering and user acceptance testing Good organizational/time management skills to prioritize work and meet deadlines within defined timeframes Experience in an Agile and/or Scrum environment is a must Basic knowledge in generating process documentation, and document system functionality, data integration, and workflow Excellent written and verbal communication skills in English Technical writing skills is a plus Why You'll Love Working Here Fully Remote Flexible Leave International Environment Competitive renumeration package Performance Bonus Company activities and events Learning and development plan Remote work allowance CoverGo Company Video By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s Privacy Notice and you consent to the processing of your data as part of this application.

Location: Mexico City, Mexico; Guadalajara, Mexico; Monterrey, Mexico Top 3 Reasons To Join Us Competitive Salary 100% Remote Working on the latest tech for the Insurtech Market Leader About Us At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone. We are a leading global no-code insurance platform for health, life, and P&C We’re the winner of the Insurtech of the Year in all of Asia and other awards globally We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world We are fully funded and backed by reputable VC funds and strategic institutional investors We have a global presence in Asia, EMEA and the Americas We’ve grown our annualized revenue by over 30x since January 2021 We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world What You Will Do: Work with clients and technical resources to identify their business problems and develop the right approach and analytical solution Plan and design simple to semi-complex business processes and system modifications Make recommendations to improve and support business activities Gather business requirements through a variety of techniques such as work sessions and interviews then analyze and document client complex business requirements and processes; communicate these requirements to appropriate parties Create complex test case scenarios to be used in testing; monitor/oversee the testing of business applications to verify that all client requirements are incorporated into the system design Develop business requirements documents/user stories to support the required modifications May plan, allocate and monitor work of other business analysts Understand simple to complex systems and related data to surface actionable insights, demonstrate sound judgment and decision-making skills Assist in providing time estimates for project related tasks Aid in updating process and procedural documentation Develop basic understanding of technical development cycle of mobile application or web portals Support QA, UAT and Release phases of the project via defect analysis, change maintenance, etc. Any other task that may be assigned What We Need: Minimum 5 years of experience as Business Analyst A degree in Business, IT or any relevant field Previous experience working in the health insurance industry is required Insurtech experience is preferred Health Insurance-related domain certification from INS/LOMA or III is an added advantage Knowledge of business analysis concepts of defining requirements, translating to technical solutions, and Agile approach to prioritizing work to epics, sprints Business analysis skills including facilitation, process documentation, requirements gathering and user acceptance testing Good organizational/time management skills to prioritize work and meet deadlines within defined timeframes Experience in an Agile and/or Scrum environment is a must Basic knowledge in generating process documentation, and document system functionality, data integration, and workflow Excellent written and verbal communication skills in English Technical writing skills is a plus Why You'll Love Working Here Fully Remote Flexible Leave International Environment Competitive renumeration package Performance Bonus Company activities and events Learning and development plan Remote work allowance CoverGo Company Video By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s Privacy Notice and you consent to the processing of your data as part of this application.

Задачи: — Сбор, анализ и документирование бизнес-требований, связанных с процессами ценообразования и тарифов в энергетике. — Взаимодействие с заинтересованными сторонами из коммерческих, операционных, регуляторных и технических команд для определения решений. — Проведение картирования процессов и анализа пробелов для выявления возможностей улучшения. — Организация и проведение воркшопов и сессий по требованиям с ключевыми бизнес-пользователями. — Перевод сложных бизнес-потребностей в четкие функциональные и нефункциональные требования. — Поддержка проектирования, внедрения и тестирования изменений, связанных с ценообразованием и тарифами. — Обеспечение соответствия решений регуляторным и рыночным требованиям в энергетическом секторе. Требования: — Подтвержденный опыт работы бизнес-аналитиком в энергетическом или коммунальном секторе. — Глубокое понимание ценообразования в энергетике, тарифов, биллинга или клиентских предложений. — Опыт реализации проектов изменений и трансформаций. — Отличные навыки управления заинтересованными сторонами и проведения воркшопов. — Сильные навыки сбора требований, картирования процессов и документирования. — Опыт работы в Agile и/или Waterfall средах. Желательно: — Знание регуляторных требований и отраслевых процессов энергетического рынка Великобритании. — Опыт работы с ценовыми движками, биллинговыми платформами или проектами конфигурации тарифов. — Опыт участия в масштабных трансформационных или цифровых программах.

Задачи: — Сбор, анализ и документирование бизнес-требований, связанных с процессами ценообразования и тарифов в энергетике. — Взаимодействие с заинтересованными сторонами из коммерческих, операционных, регуляторных и технических команд для определения решений. — Проведение картирования процессов и анализа разрывов для выявления возможностей улучшения. — Организация и проведение воркшопов и сессий по требованиям с ключевыми бизнес-пользователями. — Перевод сложных бизнес-потребностей в четкие функциональные и нефункциональные требования. — Поддержка проектирования, внедрения и тестирования изменений, связанных с ценообразованием и тарифами. — Обеспечение соответствия решений регуляторным и рыночным требованиям в энергетическом секторе. Требования: — Подтвержденный опыт работы бизнес-аналитиком в энергетическом или коммунальном секторе. — Глубокое понимание ценообразования в энергетике, тарифов, биллинга или клиентских предложений. — Опыт реализации проектов изменений и трансформаций. — Отличные навыки управления заинтересованными сторонами и проведения воркшопов. — Сильные навыки сбора требований, картирования процессов и документирования. — Опыт работы в Agile и/или Waterfall средах. Желательно: — Знание регуляторных требований и отраслевых процессов энергетического рынка Великобритании. — Опыт работы с ценовыми движками, биллинговыми платформами или проектами конфигурации тарифов. — Опыт участия в масштабных трансформационных или цифровых программах.

Location: Boston, MA Workplace: OnSite At WHOOP, we're on a mission to unlock human performance and healthspan. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. As we scale our physical product business and global footprint, data-driven operations are critical to delivering a seamless, high-quality member experience. WHOOP is hiring a Business Analytics Manager to partner with our Operations teams to create visibility, drive accountability, and unlock insights that enable better service, lower cost, and faster decision-making. This role is ideal for someone fluent in data and obsessed with uncovering operational inefficiencies that impact financial performance and the member experience. You will be empowered to shape our data infrastructure, define performance metrics, and drive change across a global ecosystem of vendors and partners. RESPONSIBILITIES - Generate and drive the strategic analytic roadmap to identify exceptions and inefficiencies across the order lifecycle — shipping delays, cost drivers, inventory inaccuracies, and service-level gaps — and translate them into actionable insights. - Own operational metrics, ensuring clarity, alignment, and regular review across stakeholders; bridge operations and finance on forecasting, spend tracking, and variance analysis to ensure operational data and financial reporting tell the same story. - Lead analytics for quarterly cost reduction initiatives, including fulfillment COGS, freight costs, and cost per contact. Partner with Finance on total cost reporting and gross margin analysis. - Contribute to S&OP reviews and Operations OKR check-ins. Deliver the data that shapes prioritization and resource allocation across the operations organization. - Partner with Operations, Membership Services, and Finance to improve accuracy, vendor accountability, and overall member experience. - Collaborate with Data Engineering to improve pipeline reliability and data access across key operational systems. - Build, maintain, and ensure accurate, reliable data assets and trusted metric definitions within our semantic layer — from data pipelines to dashboards and regular performance reviews. - Manage, mentor, and grow a team of analysts, fostering a culture of high performance and continuous improvement. Ensure each analyst has clear workstream ownership and the context they need to proactively identify problems. QUALIFICATIONS - 6+ years of experience in analytics, operations, supply chain, fulfillment, or logistics in a consumer business (eCommerce, hardware, CPG, or retail preferred). - Experience managing or mentoring analysts. You should enjoy coaching and have a perspective on how to grow early-career analysts into workstream owners. - Strong business judgment and ability to connect operational data to cost, experience, and strategic priorities. - Proven ability to operate at both strategic and tactical levels and context-switch between them without dropping quality. - Comfort representing analytics in cross-functional settings and demonstrated success in influencing senior stakeholders on strategic direction based on data-driven insights. - Proficiency in SQL; experience with dbt, Snowflake, or similar ELT/data warehouse platforms. This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office. Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply. WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/to determine employment eligibility The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values. At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success. The U.S. base salary range for this full-time position is $150,000 - $180,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.  In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.  These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.

Обязанности: - Анализ бизнес-требований клиентов и разработка функциональных требований к ИТ-решениям. - Подготовка проектной документации, включая бизнес-требования, user stories, BPMN-диаграммы, UML-модели и функциональные спецификации. - Участие в проектах по цифровой трансформации, ИТ-стратегии, корпоративной архитектуре и оптимизации ИТ-процессов. - Взаимодействие с заказчиками, разработчиками и другими заинтересованными сторонами для согласования требований и проектных решений. - Проведение исследований рынка и технологических решений, подготовка аналитических материалов и презентаций для клиентов. Требования: - Опыт работы от 3 лет в роли System Analyst, Business Analyst или на аналогичной позиции. - Практический опыт сбора, анализа, формализации и управления требованиями. - Знание жизненного цикла разработки ПО (SDLC), Agile и Waterfall методологий. - Опыт работы с API, системными интеграциями и моделированием бизнес-процессов. - Уверенное владение SQL и понимание принципов работы баз данных. - Опыт использования JIRA, Confluence или Azure DevOps. - Уверенное владение английским на уровне Upper-Intermediate и выше (устно и письменно). - Наличие сертификатов TOGAF, ITIL или Lean Six Sigma будет преимуществом. Условия: - Ежегодные бонусы по результатам работы. - Медицинское страхование и страхование жизни. - 30 календарных дней отпуска и 5 дополнительных дней оплачиваемого больничного без подтверждения. - Корпоративные скидки и специальные предложения. - Программа признания достижений. - Внутренние и внешние программы обучения, сертификации и профессионального развития.

Location: Larnaca, Cyprus This is an onsite role, and we're seeking someone who will work directly from the client's office in Nicosia. Relocation conditions: A 2,000-euro relocation bonus (3,000 euros if relocating with family). Gather, analyze, and document business, functional, and non-functional requirements. Use AI tools to accelerate requirements analysis, documentation, meeting summaries, backlog preparation, process analysis, and research. Facilitate workshops, interviews, backlog refinement, and requirement clarification sessions with business and technical stakeholders. Translate business needs into clear user stories, acceptance criteria, process flows, use cases, and specification documents. Analyze banking processes, identify gaps, dependencies, risks, business rules, and improvement opportunities. Support solution design by clarifying data flows, integrations, system behavior, and operational scenarios. Maintain and prioritize product backlog together with product owners and delivery teams. Support UAT planning, test scenario preparation, defect clarification, and business validation. Ensure requirements are aligned with banking regulations, audit expectations, security standards, and internal governance. Apply AI responsibly, respecting confidentiality, data privacy, compliance, and internal banking policies. 6+ years of experience as a Business Analyst, System Analyst, Product Analyst, or similar role. Strong experience with requirement collection, documentation, stakeholder management, and process analysis. Hands-on experience writing user stories, acceptance criteria, BRDs, FRDs, process flows, use cases, and data mapping documents. Good understanding of software delivery lifecycle, Agile/Scrum, and enterprise IT delivery. Ability to communicate effectively with both business and technical stakeholders. Strong analytical thinking, structured documentation, facilitation, and problem-solving skills. Experience with tools such as Azure DevOps, Jira, Confluence, Visio, Miro, SharePoint, Excel, and PowerPoint. Practical experience using AI tools such as Microsoft Copilot, ChatGPT Enterprise, Azure OpenAI, or similar for business analysis tasks. Understanding of AI limitations, prompt quality, human review, confidentiality, and responsible AI usage in regulated environments. Upper-intermediate or advanced English. Experience in banking, fintech, payments, lending, risk, compliance, or financial services Experience working with large corporate clients or regulated enterprise environments. Experience with regulatory, audit, KYC/AML, risk, or digital transformation projects.

Задачи: — Проводить исследования рынка и конкурентов для новых стратегических B2B-направлений; — Общаться с B2B-клиентами (Customer Discovery, интервью, качественный сбор фидбека); — Готовить сильные материалы для команд Sales/BizDev (питчи, FAQ, онбординг, обработка возражений); — Детально анализировать метрики после запуска (доход, адаптация фич, фидбек). Требования: • Опыт в B2B product-facing роли (Product / Business Analyst, PM, Pre-sales, Implementation); • Четкое понимание B2B-моделей, коммерческой упаковки и GTM-процессов; • Отличный английский язык и системное, структурное мышление; • Использование AI в ежедневной работе (исследования, саммари, документация) для ускорения процессов; • Плюсом будет практический опыт в доменах Fintech, SaaS или трейдинге. Условия: ✅ Полная медицинская страховка для твоего здоровья; ✅ Комфортный и современный офис (свежие фрукты каждый день, пицца по средам, снэки по пятницам); ✅ Частичная компенсация занятий спортом и бесплатные уроки греческого языка; ✅ Забота о семье: Welcome Baby Bonus и Baby Box, а также приятные ваучеры на день рождения!

Location: New York, New York About Us: EvolutionIQ’s mission is to deliver state of the art technology that helps insurance claims teams make claims handling more accurate, fair, and efficient, so that more people impacted by injury or illness can continue their lives with dignity and stability. We are currently experiencing massive growth and to accomplish our goals, we are hiring world-class talent who want to help build and scale internally, and transform the insurance space. Our team is our #1 priority, and we have been named one of Inc.’s Best Workplaces 3 years in a row and Built In’s Best Places to work in 2025 and 2026! As a Business Analyst on the Data Science & Insights team you will translate complex data into clear, actionable insights that drive operational change and measurable client outcomes. You will work with leaders across DS&I and Client Strategy to identify KPIs and develop robust, scalable, and trustworthy reporting to both track historical metrics and inform resulting business strategy. You will support technical development across the Data Science & Insights portfolio, from writing SQL queries to developing reusable Python tools to creating Looker dashboards. You will help drive the evolution of scalable client analytics, from automated reporting and self-service QBRs to high-impact ROI storytelling, while acting as a trusted analytical advisor across Product, Client Services, Sales, and Data Science. The quality of your insights will directly influence product direction, client retention, and how the business evaluates and prioritizes opportunities. Key Responsibilities: Report Quality: Review data artifacts to ensure that data transformations are accurate and reporting correctly communicates the metrics in question. Scale Reporting Infrastructure: Build out tooling to scale and automate client reporting, while ensuring data is trustworthy. Support contribution to team's github code repositories with strong Python and SQL skills, with a willingness to learn additional tools like dbt Data Storytelling: Create high-impact visualizations and business cases that demonstrate the ROI of AI integration to our B2B clients. Stakeholder Synthesis: Translate complex model behaviors (e.g., propensity to close, intervention scoring) into actionable insights for claims adjusters and executive leadership through in depth analytics. Requirement Architecture: Collaborate with senior DS&I team members to define "Success Events" for new AI features, ensuring that technical builds align with the Behavioral North Star of the product. Required Qualifications: 5+ years as a Business Analyst or similar role, preferably within Disability Insurance, FinTech, or a SaaS company leveraging Machine Learning. Analytical Rigor: Proficiency in Python (Pandas, script development), SQL, and data visualization tools (Tableau, PowerBI, Looker) to perform independent "deep dives" into claim performance data. Strategic Communication: Proven ability to explain the "Why" behind an AI recommendation to non-technical users. Domain Expertise: Familiarity with claims management workflows, "duration compression" concepts, and the regulatory landscape of disability insurance is preferred Work-life, Culture & Perks: Compensation: The base salary range is $165-180K, with flexibility depending on a candidate’s background and experience. An annual bonus plan and company equity plan (RSUs) are also included in our compensation package. Well-Being: Medical, dental, vision, short & long-term disability, life insurance and AD&D, and 401k matching. Additional family, wellness, and pet benefits. Home & Family: Paid time off and sick leave, 100% paid parental leave (16 weeks for primary caregivers and 12 weeks for secondary caregivers). We offer a flexible schedule for new parents returning to work. Office Life: Catered lunches, happy hours, pet-friendly spaces, and monthly technology stipend. Growth & Training: $1,000/year for each employee for professional development, as well opportunities for tuition reimbursement. Sponsorship: We are open to sponsoring candidates currently in the U.S. who need to transfer their active visa. Please check with our Recruiting team if your visa is applicable for transfer. EvolutionIQ appreciates your interest in our company as a place of employment. EvolutionIQ is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.