Location: Colorado Springs, Colorado, United States
About the Role
iCapital is looking to hire an Analyst Configuration Developer who is responsible for implementing and maintaining business rules within FireLight®, Hexure’s (now part of iCapital) proprietary SaaS electronic fulfillment platform. This role builds on foundational configuration skills to handle moderately complex business logic, ensuring that financial product applications are completed “In-Good-Order” with accuracy, completeness, and compliance. This individual will collaborate closely with internal teams and clients to deliver high-quality solutions, improve user experience, and meet project timelines and KPIs.
Responsibilities
Configure and maintain business rules within FireLight® to drive accurate and compliant user experiences for financial product applications.
Implement configuration components including Role Codes, Review Queues, Needs Determination, mapping documents, and admin mappings.
Ensure applications meet standards across completeness, compliance, and business requirements.
Participate across the SDLC including requirements understanding, configuration, testing, and deployment support.
Perform unit and integration testing to validate accuracy and quality of configured business rules.
Support customer deployments, ensuring timely and accurate implementation of configurations.
Monitor and resolve issues via ticketing systems (Jira), ensuring timely turnaround and minimal client disruption.
Provide Tier 2 production support by troubleshooting configuration-related issues and triaging client tickets.
Collaborate with cross-functional teams to resolve defects, improve configurations, and enhance platform performance.
Use AI tools to accelerate rule creation, scenario testing, and issue investigation to improve efficiency and reduce rework.
Ensure adherence to coding best practices including simplicity, modularity, and reusability.
Meet utilization, productivity, and quality benchmarks, including low churn and on-time delivery.
Participate in team meetings, providing clear updates on progress, risks, and dependencies.
Qualifications
1–3 years of experience in a technical or configuration-focused role
Strong proficiency in XML (creation, editing, troubleshooting) and understanding of structured business logic
Solid understanding of Software Development Life Cycle (SDLC) in a SaaS environment
Familiar with FireLight® platform components and configuration concepts (or ability to ramp quickly)
Working knowledge of tools such as Jira (ticketing), OpenAir (time tracking), Notepad++ (rule development), and Adobe Acrobat
Exposure to integrations with third-party platforms (i.e. Salesforce, Redtail, Yellow Pages) is a plus
Foundational understanding of financial services domain (insurance, annuities, life insurance processes, compliance requirements)
Strong problem-solving skills with attention to detail and accuracy
Able to manage multiple tasks and priorities in a fast-paced environment
Effective written and verbal communication skills with the ability to collaborate across teams
Self-driven with a learning mindset and willingness to adopt new technologies, including AI-enabled tools
Able to work independently with minimal supervision while contributing effectively as part of a team
Benefits
The base salary range for this role is $65,000 to $80,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. This role is based in the greater Denver/Colorado Springs area.
For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Metro Manila; Kazakhstan
Workplace: OnSite
📍 Manila, Philippines | Relocation required
Salmon is a technology-driven financial company building a banking and lending platform across Southeast Asia, starting in the Philippines.
We combine global fintech expertise with deep local market knowledge to make financial services simple, accessible, and useful for millions of people across the region.
7M+ app downloads. 2M+ monthly active users. 7,000+ partner stores. US$310M+ raised from leading global investors.
Manila-based, globally distributed, and hybrid-first — our team spans 45+ countries.
If you want to solve complex problems at scale and impact how millions of people access and manage money, come build with us.
Southeast Asia's fintech moment starts here.
About the role:
You'll build Salmon's digital employer brand engine — getting the specific talent we want to hire onto our radar and converting online attention into qualified candidates.
What you'll do:
- Turn Salmon's EVP into targeted campaigns for the segments we actually want to hire — Engineering, Data, Product, across local and global markets — and run them across LinkedIn, Telegram, Instagram, TikTok, Reddit, and the other channels where that talent spends time.
- Build digital funnels end to end — audience segmentation, campaign mechanics, landing pages, lead capture, retargeting, and conversion — using AI and automation to run research, content, and reporting faster and more scalably.
- Turn strong employees into digital ambassadors and grow Salmon's presence in the online communities where target talent already spends time — and work with Recruiting on candidate quality, objections, and funnel drop-off to keep improving hiring conversion.
What you'll own:
- Own the digital employer brand strategy and execution across priority markets and talent segments, activating the EVP across every candidate-facing touchpoint.
- Run LinkedIn organic and paid — audience targeting, testing, optimisation, and reporting — and build presence in relevant Telegram channels and professional groups.
- Build platform-native employer brand presence on Instagram (incl. Threads), TikTok, Reddit, and niche communities where talent researches careers, companies, and relocation.
- Develop employee digital advocacy: identify the right ambassadors, shape content with them, and help them build a credible external voice.
- Design talent-marketing funnels, campaign landing pages, and candidate journeys from first interaction to recruiter handoff — and keep career-site and job-board presence fresh and converting.
- Manage online reputation and brand mentions across search, communities, and review platforms — and own the analytics that tie digital activity to qualified candidate outcomes, from reach through to hire.
What makes you a strong fit:
- Strong experience in employer brand, talent/recruitment marketing, digital or growth marketing, or audience development — with the ability to build positioning and campaigns for specific audiences.
- Deep understanding of digital channels and their mechanics, especially LinkedIn organic and paid, and how audiences behave differently across platforms.
- Proven ability to build and optimise digital funnels and performance — not just run a content calendar — connecting digital activity to candidate quality and hiring outcomes.
- Hands-on experience with UGC and employee advocacy, plus creating or launching landing pages and lightweight journeys with no-code tools or a CMS.
- AI-native: you use AI tools, agents, and automation by default to scale research, content, analytics, and repetitive work.
- An owner, builder, and strong executor who takes a direction from 0 to 1 and keeps tuning it — works hands-on, decides on data, and re-prioritises quickly. English C1.
What we offer:
OWNERSHIP AND FLEXIBILITY
- Stock option plan — four-year vesting with a 25% cliff after the first year
- Hybrid-first work environment
- Company-provided tools and equipment
- Office in Bonifacio Global City, Manila — a modern, walkable district at the centre of the Philippines' growing tech scene
HEALTH AND TIME OFF
- Medical insurance support for you and your family through co-funding or reimbursement, depending on your location and subject to policy limits
- Access to an internal mental health support specialist
- 22 vacation days, Philippine public holidays, and 15 sick days
- 105 days of paid maternity leave and up to 14 days of paid paternity leave for employees relocating to Manila
RELOCATION AND FAMILY SUPPORT
- Relocation support for you, your family — including flights, two weeks of accommodation, visas, paperwork, and logistics
- Reimbursement of eligible pet relocation expenses
- USD 2,500 per year for flights home
- Baby and family stipends for employees relocating to Manila: USD 1,000 per month for each child under two and USD 500 per month for each child aged two to 18
GROWTH AND TEAM EXPERIENCE
- Opportunities to learn and share your expertise through internal expert meetups, external conferences, speaking opportunities, and industry publications
- Company-sponsored trips to Manila to meet and work with your team in person
- Regular team offsites, sports activities, and team events
- High-performing teams can earn a dedicated beach house week in Southeast Asia
We believe strong teams are built by people with different backgrounds, experiences, and points of view. Salmon is an equal opportunity employer, and we make hiring decisions based on skills, experience, and potential.
Location: Hybrid - San Francisco, New York City
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the role
We’re looking for a Software Engineer to join our Platform team. You will build the observability systems that give Vercel visibility into how we build, ship, and operate our systems. Core Platform owns Vercel’s reliability, resilience, and engineering velocity. We’re looking for engineers to create observability for everything from cost attribution to deployment velocity, alongside the logs, metrics, and traces necessary to optimize how Vercel builds its systems. This is a role with a wide breadth where we quickly develop critical systems and improve the entire Vercel code base. You will report to Eric Larson, Engineering Manager, Platform and will be located onsite, hybrid, or remote.
If you’re based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday, even if the role is listed as remote. For location-specific details, please connect with our recruiting team.
What you'll do
Design and build high-scale, internal observability systems (metrics, logs, and traces) that give engineering and the business visibility into Vercel's own infrastructure.
Build cost attribution and chargeback tooling so spend can be accurately mapped to the parts of the business driving it, reducing reliance on third-party tools like Datadog.
Partner with Backend and Platform teams to instrument services for compliance, auditing, and record-keeping requirements.
Evaluate, integrate, and help operate observability infrastructure across our existing vendors and the CNCF ecosystem.
Ship pragmatic, high-leverage visibility quickly that drives improvement in how we build, deploy, and operate our systems.
Work closely with Backend and Platform engineers to scale observability infrastructure to the throughput and cardinality of Vercel's full production traffic.
What you need
Proficient in TypeScript, with backend/infrastructure experience.
Hands-on experience with Go, Rust, or Zig in production systems.
Experience with distributed computing systems at scale.
Experience with cloud infrastructure, including object storage.
Familiarity with observability tooling and concepts (Datadog, Grafana, New Relic, Splunk, or CNCF-based stacks such as Prometheus-compatible backends).
Bonus if you
Have contributed to or worked closely with CNCF observability projects.
Built, scaled, and improved internal developer platforms.
Benefits & Compensation:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The San Francisco, CA base pay range for this role is $208,000-$312,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: Remote - United States
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
We are seeking an Senior Enterprise Applications Engineer to own the full lifecycle of our enterprise application ecosystem—from evaluation and procurement through deployment, optimization, renewal, and retirement. This role will manage and govern a diverse portfolio of critical platforms, including
Slack
,
Zoom
,
Miro
,
Atlassian
(
Jira
,
Confluence
),
Microsoft 365
,
DocuSign
, and other collaboration, HR, finance, security, and AI-driven tools.
This is a highly cross-functional role requiring strong ownership, hands-on SaaS expertise, and the ability to independently lead initiatives that improve reliability, scalability, automation, and operational excellence across the enterprise.
This is a
remote role in US.
Your responsibilities will include:
Own the end-to-end lifecycle management of enterprise SaaS applications, from evaluation and procurement to deployment, optimization, renewal, and retirement.
Manage the enterprise application portfolio, including major platforms such as Slack, Zoom, Miro, Atlassian (Jira, Confluence), and other collaboration, HR, finance, and security tools.
Lead SaaS procurement and vendor management, including contract negotiations, renewals, cost optimization, and license management.
Drive SaaS testing, onboarding, and rollout, ensuring tools meet business, security, and compliance requirements.
Partner closely with Security, Legal, Privacy, AI, SOX, and Compliance teams to conduct risk assessments, security reviews, and ongoing audits for all managed tools.
Evaluate and assess AI-driven tools and platforms, stay current on market trends, and guide decision-making on AI adoption across the enterprise.
Ensure security, compliance, and data integrity across all enterprise applications.
Act as a key stakeholder in security and compliance reviews, including vendor risk assessments and AI governance.
Support Disaster Recovery (DR) and Business Continuity Planning (BCP) from a SaaS perspective, including documentation and participating in reviews and audits when required.
Proactively identify opportunities for process improvement, automation, and optimization across the SaaS ecosystem.
Lead cross-functional initiatives and serve as a central point of coordination between technical and non-technical teams.
Establish and maintain support, documentation, and governance processes to ensure reliability and scalability of enterprise platforms.
Communicate clearly with stakeholders at all levels and drive initiatives independently from concept to execution.
We expect you to have:
5+ years of experience in enterprise applications, SaaS portfolio management, or enterprise IT, with strong end-to-end ownership.
Deep hands-on experience managing enterprise SaaS platforms such as Atlassian, Slack, Zoom, Microsoft 365, Miro, DocuSign, and similar tools.
Strong understanding of the full SaaS lifecycle, including procurement, implementation, renewals, and decommissioning.
Experience working closely with Security, Legal, Compliance, Privacy, and SOX teams.
Solid knowledge of AI tools and platforms, including how to assess, evaluate, and govern them from a security and compliance perspective.
Proven ability to manage vendor relationships, contracts, and licensing at scale.
Excellent communication and collaboration skills, with the ability to work across multiple teams and influence stakeholders.
A proactive, initiative-driven mindset with the ability to operate independently in a fast-paced environment.
Strong organizational skills with the ability to manage multiple priorities and projects simultaneously.
Key employee benefits in the US:
Health insurance:
100% company-paid medical, dental, and vision coverage for employees and families.
401(k) plan:
Up to 4% company match with immediate vesting.
Parental leave:
20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
Remote work reimbursement:
Up to $85/month for mobile and internet.
Disability & life insurance
: Company-paid short-term, long-term and life insurance coverage.
Pay Transparency
We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law.
Base Compensation Range
$147,200
—
$183,900 USD
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Canada (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote position. We are seeking candidates in US and Canada (EST/CST time zones)
The Opportunity
About Grafana Frontend
The Grafana Frontend group is responsible for the end to end user experience on Grafana the observability product and Grafana the platform used by many engineers to build plugins. Our squads are responsible for dashboards, data visualization and manipulation, navigation across the ecosystem, sharing experience, content search,organisation and more.
You'll also have the opportunity to work across the Grafana Frontend team and partner with other squads within the Grafana department to drive innovation and solve complex engineering challenges.
The squad: DataViz
We build and evolve the Grafana Visualizations. We want to give our users the ability to visualize their data in a way that’s easy to set up and understand, so they can pull out interesting and valuable insights.
Some of our recent projects include:
Externalisation of our core visualization to be independently releasable and remove interdependencies
GraphViz
: Visualize relationships, flows, and architectures using the Graphviz DOT language with live metrics from any Grafana data source.
Raising the bar on quality and reliability: improving our test coverage, introduce a new testing strategy and tooling for visual regressions
Refresh the look and feel of our existing
visualizations
. E.g
Table
and
Gauge
Our work is open source, you can browse
grafana/grafana on GitHub
directly to see how we build our software. Our stack is primarily Typescript, React, and
uPlot
and
eCharts
for our visualisations.
What you’ll be doing
Lead multi-quarter technical initiatives from problem framing through rollout. Including getting user feedback and measuring whether what you shipped actually worked
Mentor and collaborate with other engineers. Raise the engineering bar through code review, design feedback, pairing on hard problems, and writing that leaves the team better than you found it.
Participate in on-call for the services you help build, and be a force multiplier in incident response and post-incident learning.
Provide technical support in customer escalations and help us identify areas of high friction to address.
Cross-squad collaboration: Represent the team's work outside the team, write the design proposals, run the demos, and make the case for our roadmap in cross-team discussion.
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
What makes you a great fit:
We highly value those who are
intellectually curious
, who
default to transparency
, possess a high
bias towards action
, and who are also
kind and enjoy working as a team
.
Technical leadership
. You have solid experience leading teams through projects, mentoring other engineers and serving as a force-multiplier. You communicate clearly in a fully remote, asynchronous environment.
You
take responsibility for operating the software you have built
. You have experience being on-call, supporting software in production, ensuring reliability and responding to incidents as needed.
You
enjoy working on complex solutions
, building production software systems. You’re a self-starter, capable of tackling complex engineering problems with minimal supervision.
User focus and pragmatism
. You break complex problems into short feedback loops: analyze, design, deliver an MVP, learn, iterate.
AI experience with a practical mindset
: You’re familiar with AI technologies and frameworks, and you focus on delivering high-quality solutions that work in the real world, not just in theory.
You
care about our community
of users and contributors and are keen to be an active Grafana Community Contributor.
Bonus points for:
Open-source contribution or maintainership, and comfort engaging a community in the open.
Have an active interest in observability (Metrics, Logs and Traces) and have experience with tools like Grafana, Prometheus, or other observability platforms.
Experience as an on-call user of Grafana, Prometheus, Loki, or Tempo in a previous role (or on a homelab).
Experience in a fully remote, globally distributed team.
In Canada, the compensation range for this role is $186,368 - $223,642 CAD. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote position. We are seeking candidates in US and Canada (EST/CST time zones)
The Opportunity
About Grafana Frontend
The Grafana Frontend group is responsible for the end to end user experience on Grafana the observability product and Grafana the platform used by many engineers to build plugins. Our squads are responsible for dashboards, data visualization and manipulation, navigation across the ecosystem, sharing experience, content search,organisation and more.
You'll also have the opportunity to work across the Grafana Frontend team and partner with other squads within the Grafana department to drive innovation and solve complex engineering challenges.
The squad: DataViz
We build and evolve the Grafana Visualizations. We want to give our users the ability to visualize their data in a way that’s easy to set up and understand, so they can pull out interesting and valuable insights.
Some of our recent projects include:
Externalisation of our core visualization to be independently releasable and remove interdependencies
GraphViz
: Visualize relationships, flows, and architectures using the Graphviz DOT language with live metrics from any Grafana data source.
Raising the bar on quality and reliability: improving our test coverage, introduce a new testing strategy and tooling for visual regressions
Refresh the look and feel of our existing
visualizations
. E.g
Table
and
Gauge
Our work is open source, you can browse
grafana/grafana on GitHub
directly to see how we build our software. Our stack is primarily Typescript, React, and
uPlot
and
eCharts
for our visualisations.
What you’ll be doing
Lead multi-quarter technical initiatives from problem framing through rollout. Including getting user feedback and measuring whether what you shipped actually worked
Mentor and collaborate with other engineers. Raise the engineering bar through code review, design feedback, pairing on hard problems, and writing that leaves the team better than you found it.
Participate in on-call for the services you help build, and be a force multiplier in incident response and post-incident learning.
Provide technical support in customer escalations and help us identify areas of high friction to address.
Cross-squad collaboration: Represent the team's work outside the team, write the design proposals, run the demos, and make the case for our roadmap in cross-team discussion.
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
What makes you a great fit:
We highly value those who are
intellectually curious
, who
default to transparency
, possess a high
bias towards action
, and who are also
kind and enjoy working as a team
.
Technical leadership
. You have solid experience leading teams through projects, mentoring other engineers and serving as a force-multiplier. You communicate clearly in a fully remote, asynchronous environment.
You
take responsibility for operating the software you have built
. You have experience being on-call, supporting software in production, ensuring reliability and responding to incidents as needed.
You
enjoy working on complex solutions
, building production software systems. You’re a self-starter, capable of tackling complex engineering problems with minimal supervision.
User focus and pragmatism
. You break complex problems into short feedback loops: analyze, design, deliver an MVP, learn, iterate.
AI experience with a practical mindset
: You’re familiar with AI technologies and frameworks, and you focus on delivering high-quality solutions that work in the real world, not just in theory.
You
care about our community
of users and contributors and are keen to be an active Grafana Community Contributor.
Bonus points for:
Open-source contribution or maintainership, and comfort engaging a community in the open.
Have an active interest in observability (Metrics, Logs and Traces) and have experience with tools like Grafana, Prometheus, or other observability platforms.
Experience as an on-call user of Grafana, Prometheus, Loki, or Tempo in a previous role (or on a homelab).
Experience in a fully remote, globally distributed team.
In the United States, the compensation range for this role is $174,986 - $209,983 USD. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Задачи:
— Разработка и развитие мобильного приложения на Capacitor (web-технологии внутри нативной обёртки, публикация в App Store и Google Play)
— Разработка веб-кабинета пользователя и админ-интерфейсов
— Совместная работа с бэкенд-командой по проектированию и интеграции REST API
— Обеспечение производительности, отзывчивости и кросс-браузерной совместимости интерфейсов
— Участие в code review, написание тестов, поддержание качества кода
— Работа с существующим кодом и его постепенный рефакторинг
— Ведение повторяемых частей работы с помощью ИИ-агентов (сборка экранов под новый партнёрский бренд, подключение к API, проверка на устройствах) с целью сокращения времени выпуска с дней до часов
Требования:
— 3+ года коммерческого опыта в JavaScript
— 2+ года опыта работы с Vue.js (Composition API, Vue Router, Pinia/Vuex)
— Уверенное знание HTML5, CSS3, адаптивная вёрстка
— Опыт интеграции REST API (HTTP, JSON, авторизация, обработка ошибок)
— Опыт работы с Git в команде
— Базовое знание Docker (запуск проекта в контейнерах)
— Умение читать чужой код и работать с legacy
— Английский: Beginner и выше
— Практический опыт или четкое понимание ценности работы через ИИ-агентов
— Осознанная проверка кода за агентом: умение аргументированно объяснить логику и корректность сгенерированного результата
Будет плюсом:
— Опыт работы с Capacitor, Cordova или Ionic
— Опыт публикации приложений в App Store и Google Play
— TypeScript
— Опыт работы с современными сборщиками (Vite, Webpack)
— Опыт написания unit/e2e тестов (Vitest, Jest, Cypress, Playwright)
— Понимание принципов PWA
— Опыт работы с PHP backend (для эффективной коммуникации с командой)
— Опыт работы в telecom
— Навык декомпозиции задач для эффективного делегирования ИИ-агентам
— Умение выявлять характерные изъяны AI-кода
— Опыт создания системных инструкций и переиспользуемых ролей для агентов вместо написания разовых запросов
— Способность выстраивать многоэтапные цепочки агентов (анализ → планирование → кодинг → тест)
— Навык интеграции агентов с внешним окружением: MCP-серверами, технической документацией и таск-трекерами
— Четкое понимание границ применимости ИИ: где автоматизация полезна, а где целесообразнее ручное исполнение
Условия:
— Формат: Full-time (170 часов в месяц), удалённая работа, долгосрочное сотрудничество
— На финальном этапе возможен запрос рекомендаций от бывших коллег/руководителей
— Перед финальным оффером проводится стандартный Background check
— Обязательное использование программы учёта времени Scrin.io на рабочем устройстве
Задачи:
— Разработка и развитие мобильного приложения на Capacitor (web-технологии внутри нативной обёртки, публикация в App Store и Google Play)
— Разработка веб-кабинета пользователя и админ-интерфейсов
— Совместная работа с бэкенд-командой по проектированию и интеграции REST API
— Обеспечение производительности, отзывчивости и кросс-браузерной совместимости интерфейсов
— Участие в code review, написание тестов, поддержание качества кода
— Работа с существующим кодом и его постепенный рефакторинг
— Ведение повторяемых частей работы с помощью ИИ-агентов (сборка экранов под новый партнёрский бренд, подключение к API, проверка на устройствах) с целью сокращения времени выпуска с дней до часов
Требования:
— 3+ года коммерческого опыта в JavaScript
— 2+ года опыта работы с Vue.js (Composition API, Vue Router, Pinia/Vuex)
— Уверенное знание HTML5, CSS3, адаптивная вёрстка
— Опыт интеграции REST API (HTTP, JSON, авторизация, обработка ошибок)
— Опыт работы с Git в команде
— Базовое знание Docker (запуск проекта в контейнерах)
— Умение читать чужой код и работать с legacy
— Английский: Beginner и выше
— Практический опыт или четкое понимание ценности работы через ИИ-агентов
— Осознанная проверка кода за агентом: умение аргументированно объяснить логику и корректность сгенерированного результата
Будет плюсом:
— Опыт работы с Capacitor, Cordova или Ionic
— Опыт публикации приложений в App Store и Google Play
— TypeScript
— Опыт работы с современными сборщиками (Vite, Webpack)
— Опыт написания unit/e2e тестов (Vitest, Jest, Cypress, Playwright)
— Понимание принципов PWA
— Опыт работы с PHP backend (для эффективной коммуникации с командой)
— Опыт работы в telecom
— Навык декомпозиции задач для эффективного делегирования ИИ-агентам
— Умение выявлять характерные изъяны AI-кода
— Опыт создания системных инструкций и переиспользуемых ролей для агентов вместо написания разовых запросов
— Способность выстраивать многоэтапные цепочки агентов (анализ → планирование → кодинг → тест)
— Навык интеграции агентов с внешним окружением: MCP-серверами, технической документацией и таск-трекерами
— Четкое понимание границ применимости ИИ: где автоматизация полезна, а где целесообразнее ручное исполнение
Условия:
— Формат: Full-time (170 часов в месяц), удалённая работа, долгосрочное сотрудничество
— На финальном этапе возможен запрос рекомендаций от бывших коллег/руководителей
— Перед финальным оффером проводится стандартный Background check
— Обязательное использование программы учёта времени Scrin.io на рабочем устройстве
Задачи:
— Переводить бизнес-задачи в архитектурные и технические решения
— Развивать AI-продукты, интеграции, новые каналы и источники данных
— Определять затрагиваемые компоненты, API, контракты, модели данных и бизнес-семантику
— Декомпозировать разработку на проверяемые задачи для AI coding agents
— Проверять сгенерированный код, проводить code review, тестирование и выпуск изменений
— Отвечать за стабильность, безопасность и конечный результат
Требования:
— Опыт промышленной разработки от 3 лет
— Бэкграунд в аналитике данных, BI или системном анализе
— Умение работать с бизнес-требованиями, метриками, моделями данных и интеграционными контрактами
— Практический опыт промпт-инжиниринга: проектирование, тестирование и оптимизация промптов для LLM, построение многошаговых AI-флоу и достижение стабильного качества ответов
— Практический опыт с LLM, AI-агентами, RAG, tool calling, structured outputs и MCP
— Уверенное знание TypeScript или Python, API, SQL, Git, CI/CD и автоматизированного тестирования
— Понимание принципов работы современных языковых моделей, ограничений LLM и способов повышения качества генерации
— Системное мышление, самостоятельность и ответственность за продукт целиком
Будет преимуществом:
— Опыт создания и оптимизации сложных промптов для различных AI-сценариев (reasoning, extraction, generation, classification)
— Опыт создания evals, guardrails и контроля качества AI-ответов
— Опыт работы с React, Telegram-ботами, BI-платформами и семантическими слоями
Условия:
— Конкурентную заработную плату (обсуждается индивидуально)
— Профессиональный рост и участие в масштабных проектах
— Работу в крупном холдинге с активной цифровой трансформацией
— Сильную ИТ-команду и поддержку руководства
— Необходимость краткосрочного приезда в солнечный Ташкент для оформления
Задачи:
— Переводить бизнес-задачи в архитектурные и технические решения
— Развивать AI-продукты, интеграции, новые каналы и источники данных
— Определять затрагиваемые компоненты, API, контракты, модели данных и бизнес-семантику
— Декомпозировать разработку на проверяемые задачи для AI coding agents
— Проверять сгенерированный код, проводить code review, тестирование и выпуск изменений
— Отвечать за стабильность, безопасность и конечный результат
Требования:
— Опыт промышленной разработки от 3 лет
— Бэкграунд в аналитике данных, BI или системном анализе
— Умение работать с бизнес-требованиями, метриками, моделями данных и интеграционными контрактами
— Практический опыт промпт-инжиниринга: проектирование, тестирование и оптимизация промптов для LLM, построение многошаговых AI-флоу и достижение стабильного качества ответов
— Практический опыт с LLM, AI-агентами, RAG, tool calling, structured outputs и MCP
— Уверенное знание TypeScript или Python, API, SQL, Git, CI/CD и автоматизированного тестирования
— Понимание принципов работы современных языковых моделей, ограничений LLM и способов повышения качества генерации
— Системное мышление, самостоятельность и ответственность за продукт целиком
Будет преимуществом:
— Опыт создания и оптимизации сложных промптов для различных AI-сценариев (reasoning, extraction, generation, classification)
— Опыт создания evals, guardrails и контроля качества AI-ответов
— Опыт работы с React, Telegram-ботами, BI-платформами и семантическими слоями
Условия:
— Конкурентную заработную плату (обсуждается индивидуально)
— Профессиональный рост и участие в масштабных проектах
— Работу в крупном холдинге с активной цифровой трансформацией
— Сильную ИТ-команду и поддержку руководства
— Необходимость краткосрочного приезда в солнечный Ташкент для оформления
Location: Poland
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
We're looking for Senior AI Engineers to design, build and run LLM-powered agents and AI features in production. You'll work across the full lifecycle: from scoping a use case with stakeholders, through architecture and development, to deployment, evaluation and ongoing improvement.
This is a hands-on role for engineers who think like product owners: you understand the business problem, define what success looks like in numbers, ship to real users, and own the result after launch.
Our stack: Python and TypeScript/Node.js, PostgreSQL, Kafka, Docker, GitHub Actions, AWS. We run multiple LLM providers (Anthropic, OpenAI, Google, AWS Bedrock and others) behind a shared LLM gateway, with MCP for tool access. We work AI-native: agentic coding tools are part of how engineering gets done here, and we provide official Anthropic Claude certification for our engineers.
As part of our team, your responsibilities in this role will include:
Design and build LLM agents and agentic workflows: tool use via MCP, structured outputs, retrieval (RAG), multi-step orchestration, human review steps where needed.
Build and maintain MCP servers and tool layers that give agents governed access to company data and systems.
Own quality and cost: evals and golden sets, per-agent telemetry (tokens, cost, latency, accuracy), prompt and model versioning, provider failover and model routing.
Ship through CI/CD like any other production service: tests and evals in the pipeline, containerized deploys, monitoring, rollbacks.
Contribute to shared platform pieces: the agent template, the LLM gateway, observability.
Work directly with business stakeholders to scope, prioritize and validate use cases. Push back when something doesn't need an agent.
Use AI coding tools daily. Claude Code is our default; deep experience with a comparable agentic tool also works. You drive the tool, verify its output and catch its mistakes.
Our ideal candidate possesses the following skills:
5+ years of software engineering experience, with production systems you've designed, shipped and supported.
Proven experience building LLM-based agents or agentic workflows that reached production with real users.
Hands-on experience with agent frameworks and SDKs: Claude Agent SDK, Claude Managed Agents, Pydantic AI, LangGraph or similar. You can also explain what you'd build without one.
Hands-on experience with MCP and RAG: you've built MCP servers or equivalent tool layers, and retrieval pipelines over real, messy data.
Experience with multiple LLM providers and with AWS Bedrock: model selection, routing, fallbacks, cost and rate-limit management.
Strong Python and SQL. Comfortable in TypeScript/Node.js.
Solid production engineering on AWS: Docker, CI/CD, testing, observability.
Product thinking and business focus: you start from the problem and its cost, define success in measurable terms, and own outcomes.
Daily use of agentic coding tools (Claude Code, Codex, Cursor or similar), with the judgment to verify what they produce.
Clear communication with technical and non-technical stakeholders, in English.
Nice to have:
LLM observability or gateway tooling (Langfuse, LiteLLM, OpenTelemetry for LLM traces or similar).
B2B contact and company data: enrichment, deduplication, matching.
Cloud operations or FinOps: monitoring, incident handling, cost management.
Event-driven or workflow-engine experience (Kafka, Temporal or similar).
Experience replacing no-code or workflow-tool automations with production code.
What we offer:
Fully remote work format;
A collaborative and creative environment that values initiative and experimentation;
Paid time off and sick leave;
Reduced working hours on Fridays during the summer;
Days-off on US national holidays + your birthday;
Schedule: 14 PM - 23 PM EEST (Kyiv time).
Location: Germany; United Kingdom
At WHOOP, we're on a mission to unlock and inspire performance for life.
As WHOOP expands its global footprint, we are hiring a Marketplaces Lead to accelerate marketplace growth in the UK and EU. This individual will serve as a key regional marketing owner, responsible for executing digital campaigns, optimizing marketplace presence, and partnering cross-functionally to deliver performance across e-commerce platforms. You will play a vital role in ensuring WHOOP is positioned as the leading performance technology brand in the UK and EU.
This role is based in Ireland or the UK. The successful candidate must be prepared to relocate.
RESPONSIBILITIES:
- Own regional marketing strategy and execution for key marketplaces across the UK and EU
- Localize global campaigns, manage media budgets, and collaborate with the Brand team to ensure creative relevance, cultural resonance, and compliance with marketplace standards
- Manage and optimize marketplace presence, including product detail pages (PDPs), brand stores, and merchandising strategies to maximize visibility and conversion
- Monitor customer reviews, ratings, and feedback to drive continuous improvement in brand perception and engagement
- Plan, execute, and optimize paid digital campaigns across search and display to achieve performance and efficiency goals
- Serve as the primary liaison for marketplace partners, distributors, and agencies, ensuring brand consistency and flawless execution
- Analyze marketing performance and marketplace trends, providing actionable insights to enhance conversion, engagement, and ROI
- Evaluate and develop new marketplace opportunities in collaboration with Sales to expand WHOOP’s regional footprint
QUALIFICATIONS:
- 5-8 years of experience in digital or performance marketing within Amazon, e-commerce, retail, or consumer marketing
- Demonstrated success managing campaigns and product visibility across Amazon or comparable marketplaces
- Experience operating in multi-country, cross-functional environments, ideally within the UK and EU
- Strong project management and executional skills, with attention to detail and a data-driven mindset
- Excellent communication and stakeholder management skills, with comfort aligning regional and global priorities
- Proficiency in using performance metrics to inform campaign optimization
- Fluency in additional European languages
- Passion for fitness, health, and technology
- Willingness to travel regionally up to 15%
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/to determine employment eligibility
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The base salary range for this full-time position, if based in the UK, is £69,000 - £102,000. If based in Germany, the base salary range is €77,000 - €116,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Location: Boston, MA; San Francisco, CA | New York City, NY; Seattle, WA; Washington, DC
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As Manager, Customer Success – Cyber, you'll lead the Customer Success Managers who cover our cybersecurity accounts: the security, identity, cloud, data protection and observability vendors building on Claude across API, Claude Code, Cowork and other surfaces, both inside their own engineering and security organizations and embedded in the products they sell to their customers. You'll directly coach and develop a team of Customer Success Managers while keeping strategic oversight of the highest-impact engagements in the segment. This role demands exceptional people leadership combined with deep product knowledge, cybersecurity domain expertise and customer success acumen to guide your team in maximizing customer value, driving consumption, and expanding our footprint across enterprise accounts. You'll be instrumental in building scalable CS processes, methodologies, and playbooks that will define how we grow and mature as an organization.
Responsibilities:
Directly manage and develop a team Customer Success Managers supporting strategic cybersecurity accounts across all Anthropic products (API,
Claude.ai
, Claude Code)
Coach team members on customer success best practices, including change management and adoption strategies, value realization, and expansion methodologies across our product suite
Provide cybersecurity subject matter expertise to cyber customers and the CSMs supporting them: bring domain knowledge of security operations, detection and response, identity, cloud and data protection to customer engagements, and coach the team on how cyber vendors build, buy and embed AI so they can engage credibly with CISOs, CTOs and principal engineers
Drive team accountability to core CS metrics: expansion (consumption growth, cross-sell/upsell opportunity identification), customer health scores, retention (NRR), and customer satisfaction (CSAT)
Join strategic customer engagements and escalations, demonstrating executive presence with C-level stakeholders at leading cybersecurity companies
Build and refine scalable CS processes including success planning frameworks, QBR templates, and expansion playbooks
Partner closely with Sales to identify expansion opportunities, facilitate smooth handoffs, and ensure aligned account strategies
Collaborate cross-functionally with Product, Engineering, and Marketing to advocate for customer needs and drive product adoption
Contribute to hiring, onboarding, and training initiatives as the Customer Success organization scales
Establish and nurture an AI-first, innovation-focused team culture, improving team processes and deepening team hands-on expertise
Conduct regular 1:1s, performance reviews, and career development planning for direct reports
Own portfolio-level planning and forecasting, including renewal risk mitigation and expansion pipeline development
Serve as escalation point for at-risk accounts and complex customer situations within your team's portfolio
Develop customer advocacy programs including case studies, testimonials, and reference architecture development
Champion responsible AI deployment practices with customers and represent Anthropic's values in all customer interactions
You may be a good fit if you have:
7+ years of experience in customer success, account management, or customer-facing roles, with 2+ years of front-line management experience
Proven track record of managing and building customer success teams in SaaS, API, or AI/ML companies
Cybersecurity experience: time spent working with or inside cybersecurity companies, or in a security-adjacent domain (security operations, detection and response, identity, cloud or data security), with the fluency to act as a credible subject matter expert for cyber customers and your team
Experience managing customer portfolios at enterprise scale, including accounts with $1M-$100M+ annual contract values
Strong understanding of both consumption-based and seat-based business models, with proven ability to drive adoption, expansion, and value realization across different pricing structures
Technical fluency to understand AI/ML products, navigate technical conversations, and coach teams on product capabilities across multiple offerings
Strong executive presence and ability to represent Anthropic with customer technical and business leaders
Strong business acumen with ability to articulate value, calculate ROI, and drive customer business outcomes
Ability to balance strategic thinking with tactical execution and context-switch between coaching, customer engagement, and operational planning
Experience building CS processes, playbooks and operational frameworks, using data to drive team and customer outcomes
Demonstrated ability to coach customer success professionals and systematically improve team performance against KPIs
Track record of achieving team targets for expansion, retention and customer satisfaction
Passion for responsible AI development and helping customers transform their businesses with cutting-edge technology
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$265,000
—
$320,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Задачи:
— разобраться в существующем коде и логике V3
— восстановить требования по уже реализованным функциям
— превратить основные сценарии в test cases
— писать Flutter-тесты
— постепенно покрывать критические user flows golden и E2E тестами
— подключать тесты и coverage к CI
— ловить регрессии между версиями V3, V4, V5
— находить edge cases до того, как их находят beta users
— тестирование AI-функций Holisto, развивать подход к автоматическому тестированию LLM
Требования:
— Dart / Flutter на уровне чтения чужого кода и самостоятельного написания тестов
— базовое понимание unit, widget, integration, E2E testing
— умение точно формулировать требования
— внимательность к деталям
— интерес к AI / LLM и современной разработке
— желание разбираться в существующем продукте, а не только писать новые функции
— коммерческий опыт не обязателен, важна хорошая база и способность быстро разбираться
Условия:
— удалённая работа, частичная занятость (part-time), можно совмещать с учебой или основной работой
— формат и мотивация обсуждаются отдельно в зависимости от опыта и уровня вовлечённости
— возможно получение доли в зарегистрированной Delaware-компании
— возможен переход на оплачиваемый формат при хорошем результате
— роль может вырасти вместе с engineering-командой Holisto
Особенности:
— значительная часть разработки автоматизируется через AI-агентов
— тест-кейсы являются машинопроверяемыми контрактами
— поддержка тимлида, помощь с погружением и review каждого PR
Дополнительно:
— приветствуются примеры кода, GitHub, pet-проекты
— в отклике желательно указать опыт с Dart / Flutter, виды тестов, опыт с CI/CD, используемые AI-инструменты, время, готовое уделять проекту
Задачи:
— разобраться в существующем коде и логике V3
— восстановить требования по уже реализованным функциям
— превратить основные сценарии в test cases
— писать Flutter-тесты
— постепенно покрывать критические user flows golden и E2E тестами
— подключать тесты и coverage к CI
— ловить регрессии между версиями V3, V4, V5
— находить edge cases до того, как их находят beta users
— тестирование AI-функций Holisto, развивать подход к автоматическому тестированию LLM
Требования:
— Dart / Flutter на уровне чтения чужого кода и самостоятельного написания тестов
— базовое понимание unit, widget, integration, E2E testing
— умение точно формулировать требования
— внимательность к деталям
— интерес к AI / LLM и современной разработке
— желание разбираться в существующем продукте, а не только писать новые функции
— коммерческий опыт не обязателен, важна хорошая база и способность быстро разбираться
Условия:
— удалённая работа, частичная занятость (part-time), можно совмещать с учебой или основной работой
— формат и мотивация обсуждаются отдельно в зависимости от опыта и уровня вовлечённости
— возможно получение доли в зарегистрированной Delaware-компании
— возможен переход на оплачиваемый формат при хорошем результате
— роль может вырасти вместе с engineering-командой Holisto
Особенности:
— значительная часть разработки автоматизируется через AI-агентов
— тест-кейсы являются машинопроверяемыми контрактами
— поддержка тимлида, помощь с погружением и review каждого PR
Дополнительно:
— приветствуются примеры кода, GitHub, pet-проекты
— в отклике желательно указать опыт с Dart / Flutter, виды тестов, опыт с CI/CD, используемые AI-инструменты, время, готовое уделять проекту
Responsibilities:
— Develop high-quality features and improvements in React and TypeScript, focusing on maintainability and readability.
— Own features end-to-end across the UI, BFF, and async jobs, integrating with Java backend services.
— Integrate UI with backend services, consuming and shaping their APIs.
— Participate in design discussions and contribute to UI architecture, state boundaries, and API contracts.
— Build and maintain BFF endpoints using Node.js and Fastify for UI-specific data shaping.
— Design async flows for long-running analyses using BullMQ, ensuring retry-safe, idempotent jobs with clear UI status.
— Optimize data-heavy reporting views with virtualization, pagination, and backend aggregation.
— Use AI-assisted development tools (e.g., Claude CLI / Claude Code) efficiently, applying good judgment.
— Evaluate trade-offs considering simplicity, cost, stability, and performance.
— Collaborate with the team to break down work, estimate tasks, and deliver incrementally.
— Work closely with backend, product, and data teams for smooth feature integration.
— Engage actively in code reviews to maintain high-quality standards.
— Keep up with industry trends and suggest practical improvements.
Qualifications:
— 7+ years of hands-on frontend development experience with strong React and TypeScript skills.
— Experience owning frontend features end-to-end in production with clear separation of concerns and safe typing across API boundaries.
— Solid understanding of frontend performance and scalability including re-render costs, virtualization, pagination, and progressive loading.
— Comfortable working across frontend/backend boundaries, integrating with backend services and designing API contracts.
— Proficient with AI-assisted development tools, able to decompose complex tasks, supervise workflows, review generated code critically, and ensure correctness, security, testing, and maintainability.
— Experience with Vite (build configuration, code-splitting, developer experience) is a plus.
— Experience with SQL and NoSQL databases.
What we offer:
— Referral Program to help grow the team.
— Premium IT Equipment such as MacBook Pro or hardware of choice.
— Excellent work-life balance with flexible hours and full remote possible.
— Competitive compensation and benefits package.
— Opportunity to work alongside top experts worldwide contributing to the Java ecosystem.
Location: Austin, in-person
VP of Marketing
Location:
Austin, TX - In Office
Department:
Marketing
Reports To:
CRO
About inKind
inKind is transforming the way restaurants access growth capital and build relationships with their guests. Sitting at the intersection of hospitality, fintech, consumer technology, and loyalty, our platform helps restaurant operators grow while giving consumers a better way to discover, experience, and engage with restaurants.
We are entering our next stage of growth, and our ambition is significant: to establish inKind as the market-leading brand in dining and become one of the most recognized and relevant consumer brands in hospitality.
We're looking for a VP of Marketing who has experienced hyper-scale before - someone who understands what it takes to take a rapidly growing company and turn it into a category-defining, nationally recognized brand.
Role Summary
The VP of Marketing will own the strategy, execution, and continuous optimization of inKind's marketing function across growth, brand, lifecycle, acquisition, retention, content, partnerships, and product marketing.
This is a critical leadership role for the next stage of inKind's growth. We want someone who has seen and helped lead hyper-scale firsthand and understands how the marketing strategy, organization, channels, brand, technology, and operating model need to evolve as a company moves from high growth to true market leadership.
Your mandate is bigger than generating leads or running campaigns. You will help turn inKind into a market-leading consumer brand, creating the awareness, affinity, customer growth, and engagement required to make inKind synonymous with discovering and experiencing great restaurants.
This is not a role for someone who wants to operate purely at the strategy level. You will set the vision while remaining deeply involved in execution - understanding how channels perform, how consumers behave, where the funnel can improve, what the brand stands for, and where we should place our next bet.
You will combine brand building with commercial performance, ensuring every marketing investment contributes to sustainable growth and long-term brand equity.
What You'll Own
Hyper-Scale Growth
Build the marketing strategy required to drive inKind through its next paradigm of rapid growth.
Bring firsthand experience of what changes when a business moves from growth into hyper-growth - from channels and organizational structure to processes, technology, measurement, and brand investment.
Identify the growth engines capable of taking inKind from today's scale to the next order of magnitude.
Build repeatable, scalable acquisition and engagement models rather than relying on isolated campaigns.
Anticipate the capabilities, talent, systems, and infrastructure Marketing will need before growth creates the requirement.
Balance aggressive growth with disciplined economics and sustainable customer value.
Growth & Customer Acquisition
Own the overall strategy for consumer growth, acquisition, activation, engagement, and retention.
Build and continuously optimize a diversified acquisition strategy across paid, organic, referral, partnership, local, and emerging channels.
Establish clear performance expectations across the marketing funnel and identify opportunities to improve conversion at every stage.
Own key growth metrics including CAC, conversion, activation, retention, repeat behavior, frequency, and LTV.
Develop scalable growth loops that leverage inKind's restaurant network, consumers, partners, and product.
Test aggressively, learn quickly, and scale what works.
Build a Market-Leading Brand
Own the ambition of transforming inKind from a rapidly growing company into a nationally recognized, market-leading consumer brand.
Define and evolve the inKind brand strategy, positioning, voice, and creative direction.
Establish a clear point of view on what inKind should stand for in the minds of consumers.
Build awareness, consideration, preference, and affinity at scale.
Develop breakthrough campaigns and brand moments capable of expanding inKind beyond its existing audience.
Build a brand that consumers actively recognize, trust, talk about, and want to engage with.
Ensure brand investment and growth marketing work together rather than operating as separate disciplines.
Identify opportunities for inKind to define and lead its category.
Establish consistent and distinctive brand experiences across product, digital, social, restaurant, partnership, experiential, and corporate touchpoints.
Lifecycle, CRM & Retention
Own lifecycle marketing across the complete customer journey.
Develop sophisticated segmentation and personalization strategies based on customer behavior and data.
Improve onboarding, activation, engagement, frequency, reactivation, and retention.
Drive continuous experimentation across messaging, offers, timing, channels, and customer segments.
Partner with Product and Data to identify behavioral signals and turn them into actionable marketing programs.
Ensure lifecycle marketing becomes a meaningful driver of customer LTV and sustainable growth.
Optimization & Analytics
Build a marketing organization where data drives decisions.
Establish clear dashboards and KPIs across channels, campaigns, customer segments, brand health, and the overall marketing funnel.
Regularly analyze performance and identify where resources should be increased, reduced, or redirected.
Develop a rigorous testing framework across creative, audience, channel, offer, landing page, and customer experience.
Understand not simply what happened, but why it happened and what we should do next.
Translate marketing performance and consumer behavior into clear recommendations for Executive Leadership.
Create the measurement frameworks necessary to understand both short-term performance marketing and long-term brand impact.
Product & Partner Marketing
Partner closely with Product to ensure customer insights influence the product roadmap and go-to-market strategy.
Develop positioning and go-to-market plans for new products, capabilities, markets, and strategic partnerships.
Create programs that simultaneously drive value for
consumers, restaurant partners, and inKind
.
Ensure major launches have clear audiences, messaging, distribution strategies, and measurable success criteria.
Identify opportunities where product capabilities themselves can become powerful acquisition, engagement, and brand-building mechanisms.
Marketing Leadership & Execution
Set the overall marketing strategy while remaining close to the work.
Build, lead, coach, and scale a high-performing marketing organization capable of operating in a hyper-growth environment.
Determine what the marketing organization needs to look like at 2x, 5x, and 10x today's scale.
Establish clear ownership, priorities, goals, and accountability across the team.
Evaluate the existing marketing organization, capabilities, agencies, technology, processes, and investment strategy and determine what needs to evolve.
Manage marketing investment with a strong focus on incremental impact, scalability, and ROI.
Move comfortably between executive-level strategy and detailed campaign, creative, channel, or performance discussions.
Create a culture of experimentation, urgency, creativity, accountability, and continuous improvement.
Who You Are
You've seen hyper-scale:
You have operated inside a company during a period of exceptional growth and understand what needs to change as the organization scales.
You've built brands, not just campaigns:
You understand how a growing company becomes a recognizable, differentiated, market-leading brand.
Strategic and hands-on:
You can build a multi-year marketing strategy and dive into campaign performance the same day.
Commercially minded:
You think about marketing through the lens of revenue, growth, customer behavior, market share, and enterprise value.
Brand + Growth:
You believe exceptional brand building and measurable performance should reinforce each other.
Data-driven:
You're comfortable interrogating dashboards, funnels, cohorts, CAC, LTV, retention, conversion, and channel performance.
Customer obsessed:
You have a deep curiosity about why consumers behave the way they do and what creates genuine brand affinity.
Highly experimental:
You naturally think in hypotheses, tests, results, and iteration.
Builder mentality:
You're energized by building the organization and capabilities required for the next stage rather than simply managing what already exists.
High agency:
When you identify an opportunity or problem, you take ownership and move quickly.
Qualifications
10+ years of progressive marketing experience, including significant senior leadership responsibility.
Firsthand experience operating through hyper-growth or hyper-scale, ideally within a business that achieved significant national consumer adoption.
Demonstrated experience helping transform a growing company into a market-leading or category-defining brand.
Experience within a high-growth consumer, marketplace, fintech, hospitality, loyalty, e-commerce, or technology business.
Demonstrated success scaling consumer acquisition and retention.
Strong experience across growth marketing, brand, lifecycle/CRM, customer segmentation, and performance optimization.
Proven ability to build and scale high-performing marketing organizations.
Strong analytical capabilities and experience using customer and performance data to drive decisions.
Experience managing significant marketing investments and evaluating channel-level ROI.
Strong executive communication and cross-functional leadership skills.
What Success Looks Like
Within your first year, you will have:
Established a clear strategy for taking inKind from high growth toward true market leadership.
Significantly increased awareness and consideration of the inKind brand.
Created a clear and differentiated position for inKind within the market.
Built scalable acquisition engines capable of supporting the company's next stage of growth.
Improved customer acquisition efficiency and funnel conversion.
Increased customer activation, engagement, frequency, retention, and LTV.
Strengthened lifecycle, personalization, and customer segmentation capabilities.
Established clear marketing and brand dashboards, experimentation frameworks, and performance accountability.
Built the team, systems, processes, and capabilities required to support hyper-scale.
Created stronger integration between Marketing, Product, Data, and commercial teams.
Put inKind firmly on the path to becoming the market-leading consumer brand in its category.
Why inKind
This is an opportunity to join inKind at an inflection point.
The foundations have been built. The business is scaling rapidly. The opportunity now is to take that momentum and build a brand with national awareness, significant consumer relevance, and category leadership.
We're looking for someone who has experienced that journey before and wants to help do it again—this time with the opportunity to shape the strategy, organization, brand, and growth engine behind it.
You'll have the opportunity to build a marketing organization and brand capable of defining the next stage of inKind's growth - and ultimately help make inKind synonymous with how people discover and experience restaurants.
Who we are:
inKind connects passionate diners with exceptional restaurants across the country. inKind partners with thousands of restaurants and has millions of users who want to discover great places, dine confidently, and earn meaningful rewards.
Through the inKind app, guests earn 20% back every time they dine, turning everyday meals into something more rewarding. From celebrated restaurant groups like José Andres and Michael Mina to beloved neighborhood favorites, inKind helps diners explore the best restaurants in town while supporting the restaurants and chefs who shape how their cities eat.
Rooted in hospitality and built on a win-win philosophy, inKind exists to help great restaurants thrive while inspiring guests to dine out more often. Every meal creates value on both sides of the table, empowering diners to savor more while strengthening the restaurant community.
inKind is an Equal Opportunity Employer. We believe that diversity is vital to inKind's ability to provide our clients with the best recommendations and are committed to fostering a varied and inclusive work environment. Your race, color, ancestry, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability status, veteran status, or any other protected category have no bearing on our hiring decisions.
By submitting this application, you acknowledge that inKind Cards, Inc. may share the information you provide with trusted third-party service providers, including fraud detection and application processing partners, to evaluate your application and ensure the integrity of our hiring process. Your information will be handled in accordance with our
Privacy Policy
. For California residents and others with applicable rights, please review our privacy notice for information about your rights regarding your personal data.
seniorNew York
ОфисMetro Manila; Kazakhstan; 📍 Manila, Philippines | Relocation required; Threads), TikTok, Reddit, and niche communities where talent researches careers, companies, and relocation; RELOCATION AND FAMILY SUPPORT; Relocation support for you, your family — including flights, two weeks of accommodation, visas, paperwork, and logistics; Reimbursement of eligible pet relocation expenses
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