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Location: Remote (United States | Canada) Workplace: Remote 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. As Director, Global Field Sales Operations, you’ll partner with Sales and Revenue Operations leadership to run the operating rhythm of a global sales organization serving customers from Small and Medium-sized Businesses (SMB) through Enterprise across multiple regions. You’ll lead forecasting, pipeline management, planning, and productivity initiatives while building a scalable field operations function. By helping sales teams operate with greater clarity and consistency, you’ll support 1Password’s mission to help businesses protect what matters most with simple, human-centric security. Reporting to the Vice President, Revenue Operations, this role is remote in the USA or Canada. How we’re using AI today Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here. This is a remote opportunity within Canada and the US. Note: All go-to market roles will have an in-person onboarding in Toronto. What we're looking for: • 8+ years of experience in sales operations, revenue operations, or sales strategy and operations within Business-to-Business (B2B) software, including 3+ years leading teams. • Deep experience with sales forecasting, pipeline management, sales process, and operating rhythms across multiple segments. • Experience leading annual planning, territory design, quota setting, and in-year adjustments. • Experience supporting sales organizations across multiple regions, including Europe, the Middle East and Africa (EMEA). • Ability to build trusted relationships with senior Sales leaders, communicate clearly, and influence decisions using sound judgment and data. • Experience hiring, developing, and coaching strong sales or revenue operations leaders. • Experience using Salesforce and artificial intelligence (AI) to improve forecasting, pipeline management, or sales productivity. What you can expect: • Partner with Sales leaders to set quarterly priorities, align hiring plans and trade-offs, and create recovery plans when teams fall behind. • Establish consistent global standards for forecast calls, pipeline reviews, and quarterly business reviews. • Develop independent forecasts for each team, lead large-deal reviews, and turn insights into clear decisions. • Improve sales productivity through stronger coverage, faster ramping, and effective support from solution engineering and Privileged Access specialists. • Lead the use of AI in forecasting and pipeline work, helping managers reinvest time saved into selling and coaching. • Run annual planning with Sales Strategy and Planning and Enablement so that teams begin each year with clear territories and quotas. • Lead and develop a high-performing global field sales operations team. USA-based roles only: The annual base salary for this role is between $187,000 USD and $257,000 USD. This role is also eligible for immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $160,000 CAD and $220,000 CAD. This role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go-to market roles will have an in-person onboarding in Toronto. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Location: Remote ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. About the role We’re hiring our first Product Enablement specialist. You will join the Product & Technical Enablement team and help our go-to-market teams get ready for every product launch, across Agents, APIs, and Creative. You will support our global go-to-market teams. Your mission: help sellers understand, demo, and sell each new launch with confidence, with preparation that starts well before launch day. What sets this role apart: we’re looking for someone who knows our products well enough to demo them and sell them. You have used agents, APIs, or creative tools hands-on, and you can explain how they work and why they matter to customers. You blend that with sales, solutions engineering, or product marketing experience, so you can teach sellers how to use a product, how to demo it, and how to pitch it. This role sits within GTM Enablement and reports to the Product & Technical Enablement Lead. You will work in close partnership with: - Product marketing and engineering teams (keeping content accurate as the platform ships) - GTM enablement (aligning on shared onboarding infrastructure) You will support product enablement for our go-to-market teams across Agents, APIs, and Creative, with the most day-to-day focus on API and Creative launches. This is a full-stack role on a lean team: you’ll build content, deliver training, design practice environments, and flex across products as needed. What you’ll do - Support new product launches: get an early heads-up from product marketing, research, and engineering, follow releases from alpha through GA, and have training ready before launch day, not the week of - Build launch workshops: go beyond what shipped and why it matters, with hands-on workshops on how to use the product, how to demo it, and how to pitch the value - Support competitive enablement: turn product marketing battlecards into trainings, simulations, and demo workshops, so sellers can answer parity, differentiation, and value questions with confidence - Support product certification: help define what “product certified” means for GTM teams, and build the playbooks and training content that raise product confidence across the whole field, not only new hires - Support everboarding and onboarding: keep training tied to new releases and capabilities, and keep content current as products ship - Craft realistic practice environments: demo certifications, role-play scenarios, and customer simulations with scored feedback, built on our own agent technology - Operate AI-natively: use ElevenLabs’ own voice and agent technology to build training and practice environments; default to AI tools to build faster, and teach others to do the same - Measure what matters: define and track the percent of sellers certified within 2 weeks of GA, demo and pitch quality scores, and win rate and stage progression against named competitors, and use the data to improve each launch Requirements We’re looking for someone who knows our products well and can teach sellers to demo and sell them. You’ll thrive here if you: - Have 4-7+ years as an enterprise seller or solutions engineer, or as a seller who moved into product marketing or enablement, at a SaaS, platform, or API-first company - Are hands-on with agents, APIs, or creative tools, and understand at a conceptual level how they work - Have demoed and pitched technical products to customers, and can explain the value, not only the features - Have a track record of teaching, mentoring, or building training, in addition to your customer-facing work - Are comfortable building a program from scratch, with no playbook to inherit - Have credibility with sellers, built from time in the seat or supporting sellers directly, and work well with product marketing, research, and engineering teams - Communicate clearly and can adapt product material for different audiences without diluting it Bonus - Experience at a high-growth AI/ML, developer tools, or API-first company - Background in voice AI, conversational AI, or contact center technology - Vertical depth in financial services, healthcare, telecom or CCaaS, or at other AI companies - Hands-on experience with competing voice and agent platforms - Experience running workshops or labs for sellers or customers - Experience building role-play, simulation, or demo practice environments Location Remote-first, globally distributed role. Expect occasional travel to team hubs and onboarding sessions. Candidates should be able to work effectively across US and European time zones. We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: London, United Kingdom Workplace: hybrid About The Role: We're looking for a Lead/Head of Transaction Monitoring (Enterprise) to own how Paysend detects suspicious activity across all products, corridors and payment methods, and to lead the TM Enterprise Program that modernises it. Objective and Key Results Objective (Q4 2026): AI-Powered Enterprise Financial Crime: build scalable, risk-based transaction monitoring Enterprise clients can submit legitimate transactions with minimal friction, suspicious transactions are correctly identified and declined, unnecessary RFIs are minimised, and transaction-monitoring performance is measurable and continuously optimised. Metrics clearly separate client-generated risk, Financial Crime controls and downstream payout execution, so TM declines are not confused with prefunding, network or technical failures, and stages reconcile without double-counting. Key Results you will be accountable for % Confirmed Fraud Rate of Enterprise-Initiated Transactions: Confirmed fraud transactions divided by total enterprise-initiated transactions, broken down by client, typology, transaction type and destination, and confirmed vs. suspected fraud. Gives clients an evidence-based view of the quality of the volume they submit. % Legitimate Transaction Straight-Through Processing Rate: Legitimate transactions processed without an RFI divided by total legitimate transactions submitted. The central measure of balance between risk protection and customer friction. % Enterprise TM Decision Quality: Combines confirmed-fraud prevention rate (stopped before payout), false-positive rate, and control coverage of material enterprise TM risks by documented, approved and tested controls. % Enterprise TM Investigation Efficiency: Median RFI time to resolution, % resolved within SLA, % with a clear documented decision, % outstanding beyond SLA, and RFI backlog and ageing. What you will own KRs and Initiatives: Own and deliver the Enterprise TM KRs and Initiatives, from definition and prioritisation through delivery, measurement and reporting to senior leadership. TM Enterprise Program: Lead the TM Enterprise Program end to end: scope, roadmap, milestones, budget, dependencies, risks and governance. TM framework: Own the enterprise-wide TM framework: scenario and rule coverage, thresholds, risk-based calibration, model governance and the rule lifecycle (design, test, tune, retire). Effectiveness and KPIs: Own the KPI and MI framework for detection effectiveness, alert quality, false positives, SAR/STR conversion, alert volumes, SLAs and team productivity. Regulatory assurance: Ensure TM meets AML/CTF and regulatory expectations across all licensed jurisdictions, and own TM readiness for audits, regulator reviews and partner due diligence. Team leadership: Build, lead and develop a high-performing TM team spanning analysts, rule owners and data/automation specialists. What you'll do Define strategy and OKRs: Set the enterprise TM strategy and multi-year roadmap, aligned to company OKRs and Paysend's financial crime risk appetite; translate it into measurable KRs and a prioritised initiative portfolio. Drive delivery: Lead initiative delivery as accountable owner: run planning, steering committees and status reporting; remove blockers, manage trade-offs and escalate material risks early. Strengthen detection: Oversee translation of typologies, risk assessments and regulatory change into detection scenarios and rules; ensure backtesting, simulation and impact measurement happen before release. Optimise performance: Drive tuning using alert, case and SAR feedback to improve catch rate and reduce noise, with clear trade-off thinking across risk, cost and customer friction. Automate and scale: Replace manual analysis and reporting with scalable pipelines and self-serve dashboards; apply advanced analytics and ML-based anomaly detection where they add value. Collaborate: Partner across the business: Product and Engineering: requirements, data needs, TM platform and rules-engine enhancements. Compliance and MLRO: policy alignment, risk assessments, regulatory reporting, audits and regulator engagement. Network and Partners: Visa and Mastercard program requirements, thresholds and monitoring; bank and partner due diligence. Operations and Investigations: alert-handling workflow, feedback loops, capacity and quality. Data and Analytics: data quality, lineage, model validation and reporting. Govern and report: Run the TM governance cadence: rule-change approvals, performance reviews, documented decisions and rationale, and regular reporting to senior management and committees. Stay ahead of regulation: Stay current on AML/CTF regulation, FATF guidance, PSD2/SCA and card scheme rules, and embed changes into controls and the roadmap. Manage vendors and budget: Manage vendor, tooling and budget for TM platforms, data sources and analytics. What you'll need Substantial experience in transaction monitoring and AML/financial crime, ideally in fintech, payments, money transfer or high-volume B2C, including leading a TM function or a large TM transformation. Proven track record owning OKRs/KRs and delivering multi-stream programs or initiatives, with strong planning, prioritisation and senior stakeholder management. Deep knowledge of TM scenario and rule design, tuning, threshold calibration, model governance and effectiveness testing, including backtesting and below-the-line testing. Strong understanding of AML/CTF regulation and expectations (e.g., FCA, EU AMLD/AMLR, FATF) and experience supporting regulator and auditor reviews across multiple jurisdictions. Solid grasp of fraud and financial crime typologies in cross-border payments, and awareness of emerging trends. Working knowledge of Visa and Mastercard monitoring programs and payment methods (cards, tokenization, Apple Pay, Google Pay, A2A, wallets). Data fluency: able to interrogate SQL/BI outputs, define KPIs and challenge analytical approaches; understanding of modern data platforms and automation. Experience leading and developing teams, including hiring, coaching and building clear ownership models. Ownership mindset: you spot problems, propose solutions and see them through without waiting to be asked. Clear communication and documentation, able to explain risk and data-driven decisions to technical and non-technical stakeholders, including executives. Nice to have Experience with rules engines, decisioning platforms or TM vendor solutions (selection, implementation, migration). Experience applying advanced anomaly detection (statistical, unsupervised or machine learning) to AML and fraud use cases, including model risk management. Hands-on SQL/Python background and experience building BI dashboards (Looker, Tableau, Power BI or similar). Familiarity with how financial crime operations run day to day, including case management and SAR/STR filing. Relevant certifications such as ACAMS, ICA or equivalent. What you'll achieve First 3 months Understand our products, corridors, TM framework, rules engine, data landscape and current KR/Initiative portfolio. Assess current TM coverage, effectiveness and regulatory exposure; identify the highest-priority gaps. Build relationships across Compliance, Product, Engineering, Network, Operations and Data. Confirm the TM Enterprise Program plan, governance and a baselined KR scorecard. By 6 months Run the TM Enterprise Program on an agreed roadmap with clear ownership, milestones and steering cadence. Launch a reliable KPI and MI suite for detection effectiveness, alert quality and team throughput. Deliver the first material coverage and tuning improvements, with documented performance reviews. Have the team structure and key hires in place. By 12 months Deliver the committed KRs and Initiatives, with measurable gains in detection effectiveness, false positive rate and operational efficiency. Be the recognised owner of enterprise TM, with a clean audit and regulator-ready evidence trail. Have introduced new detection approaches and automation that strengthen our compliance posture and scale with growth. Why Join Paysend? Make a Global Impact: Join a company that is transforming how people and businesses move money around the world. Your work will contribute to products and services that help millions of customers stay connected globally. Own Meaningful Outcomes: We empower our people to take ownership, make decisions, and drive real impact. You'll have the opportunity to shape solutions, challenge the status quo, and see the results of your work firsthand. Grow with Us: As a fast-growing global fintech, we offer opportunities to learn, develop new skills, take on new challenges, and advance your career across functions and geographies. Collaborate with Exceptional People: Work alongside talented colleagues from diverse backgrounds and disciplines who are united by a shared ambition to build, innovate, and deliver great outcomes for our customers. Move Fast and Make Things Happen: We value action, curiosity, and continuous improvement. You'll be part of a culture that encourages experimentation, embraces change, and focuses on delivering meaningful results. Be Part of Our Journey: We're building the future of the global money movement. Join us at an exciting stage of growth where your ideas, expertise, and contributions can help shape what's next.

Location: United States OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment? At INFUSE, we're seeking a passionate Client Success Specialist to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success. This position offers an enriching path to professional growth and the unique opportunity to work with a variety of industries, ensuring no two days are the same. INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected. Joining our team means becoming part of a supportive community that celebrates every success and encourages continuous improvement. You'll discover how our employees love their jobs, driven by the meaningful connections they make and the positive impact they have on our clients' businesses. Key Responsibilities Build and maintain strong, long-lasting client relationships Ensure the timely and successful delivery of our solutions according to client needs and objectives Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment Assist with challenging client requests or issue escalations as needed Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules. Requirements Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales Strong communication and interpersonal skills Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment. Empathetic understanding of client needs and ability to address them effectively Ability to address challenges and proactively offer solutions. If you're passionate about building meaningful relationships and delivering top-notch client experiences, we'd love to hear from you. Apply now to embark on a rewarding career journey with INFUSE, where your ambitions and contributions are recognized and valued. Don't miss your chance to be part of a team that genuinely enjoys making a difference. Submit your application today! We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.

Location: United States OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment? At INFUSE, we're seeking a passionate Client Success Specialist to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success. This position offers an enriching path to professional growth and the unique opportunity to work with a variety of industries, ensuring no two days are the same. INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected. Joining our team means becoming part of a supportive community that celebrates every success and encourages continuous improvement. You'll discover how our employees love their jobs, driven by the meaningful connections they make and the positive impact they have on our clients' businesses. Key Responsibilities Build and maintain strong, long-lasting client relationships Ensure the timely and successful delivery of our solutions according to client needs and objectives Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment Assist with challenging client requests or issue escalations as needed Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules. Requirements Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales Strong communication and interpersonal skills Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment. Empathetic understanding of client needs and ability to address them effectively Ability to address challenges and proactively offer solutions. If you're passionate about building meaningful relationships and delivering top-notch client experiences, we'd love to hear from you. Apply now to embark on a rewarding career journey with INFUSE, where your ambitions and contributions are recognized and valued. Don't miss your chance to be part of a team that genuinely enjoys making a difference. Submit your application today! We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.

Location: United States OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment? At INFUSE, we're seeking a passionate Client Success Specialist to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success. This position offers an enriching path to professional growth and the unique opportunity to work with a variety of industries, ensuring no two days are the same. INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected. Joining our team means becoming part of a supportive community that celebrates every success and encourages continuous improvement. You'll discover how our employees love their jobs, driven by the meaningful connections they make and the positive impact they have on our clients' businesses. Key Responsibilities Build and maintain strong, long-lasting client relationships Ensure the timely and successful delivery of our solutions according to client needs and objectives Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment Assist with challenging client requests or issue escalations as needed Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules. Requirements Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales Strong communication and interpersonal skills Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment. Empathetic understanding of client needs and ability to address them effectively Ability to address challenges and proactively offer solutions. If you're passionate about building meaningful relationships and delivering top-notch client experiences, we'd love to hear from you. Apply now to embark on a rewarding career journey with INFUSE, where your ambitions and contributions are recognized and valued. Don't miss your chance to be part of a team that genuinely enjoys making a difference. Submit your application today! We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.

Location: United States OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment? At INFUSE, we're seeking a passionate Client Success Specialist to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success. This position offers an enriching path to professional growth and the unique opportunity to work with a variety of industries, ensuring no two days are the same. INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected. Joining our team means becoming part of a supportive community that celebrates every success and encourages continuous improvement. You'll discover how our employees love their jobs, driven by the meaningful connections they make and the positive impact they have on our clients' businesses. Key Responsibilities Build and maintain strong, long-lasting client relationships Ensure the timely and successful delivery of our solutions according to client needs and objectives Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment Assist with challenging client requests or issue escalations as needed Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules. Requirements Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales Strong communication and interpersonal skills Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment. Empathetic understanding of client needs and ability to address them effectively Ability to address challenges and proactively offer solutions. If you're passionate about building meaningful relationships and delivering top-notch client experiences, we'd love to hear from you. Apply now to embark on a rewarding career journey with INFUSE, where your ambitions and contributions are recognized and valued. Don't miss your chance to be part of a team that genuinely enjoys making a difference. Submit your application today! We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.

Location: United States OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment? At INFUSE, we're seeking a passionate Client Success Specialist to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success. This position offers an enriching path to professional growth and the unique opportunity to work with a variety of industries, ensuring no two days are the same. INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected. Joining our team means becoming part of a supportive community that celebrates every success and encourages continuous improvement. You'll discover how our employees love their jobs, driven by the meaningful connections they make and the positive impact they have on our clients' businesses. Key Responsibilities Build and maintain strong, long-lasting client relationships Ensure the timely and successful delivery of our solutions according to client needs and objectives Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment Assist with challenging client requests or issue escalations as needed Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules. Requirements Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales Strong communication and interpersonal skills Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment. Empathetic understanding of client needs and ability to address them effectively Ability to address challenges and proactively offer solutions. If you're passionate about building meaningful relationships and delivering top-notch client experiences, we'd love to hear from you. Apply now to embark on a rewarding career journey with INFUSE, where your ambitions and contributions are recognized and valued. Don't miss your chance to be part of a team that genuinely enjoys making a difference. Submit your application today! We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.

Location: United States OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment? At INFUSE, we're seeking a passionate Client Success Specialist to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success. This position offers an enriching path to professional growth and the unique opportunity to work with a variety of industries, ensuring no two days are the same. INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected. Joining our team means becoming part of a supportive community that celebrates every success and encourages continuous improvement. You'll discover how our employees love their jobs, driven by the meaningful connections they make and the positive impact they have on our clients' businesses. Key Responsibilities Build and maintain strong, long-lasting client relationships Ensure the timely and successful delivery of our solutions according to client needs and objectives Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment Assist with challenging client requests or issue escalations as needed Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules. Requirements Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales Strong communication and interpersonal skills Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment. Empathetic understanding of client needs and ability to address them effectively Ability to address challenges and proactively offer solutions. If you're passionate about building meaningful relationships and delivering top-notch client experiences, we'd love to hear from you. Apply now to embark on a rewarding career journey with INFUSE, where your ambitions and contributions are recognized and valued. Don't miss your chance to be part of a team that genuinely enjoys making a difference. Submit your application today! We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.

Location: United States OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment? At INFUSE, we're seeking a passionate Client Success Specialist to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success. This position offers an enriching path to professional growth and the unique opportunity to work with a variety of industries, ensuring no two days are the same. INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected. Joining our team means becoming part of a supportive community that celebrates every success and encourages continuous improvement. You'll discover how our employees love their jobs, driven by the meaningful connections they make and the positive impact they have on our clients' businesses. Key Responsibilities Build and maintain strong, long-lasting client relationships Ensure the timely and successful delivery of our solutions according to client needs and objectives Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment Assist with challenging client requests or issue escalations as needed Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules. Requirements Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales Strong communication and interpersonal skills Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment. Empathetic understanding of client needs and ability to address them effectively Ability to address challenges and proactively offer solutions. If you're passionate about building meaningful relationships and delivering top-notch client experiences, we'd love to hear from you. Apply now to embark on a rewarding career journey with INFUSE, where your ambitions and contributions are recognized and valued. Don't miss your chance to be part of a team that genuinely enjoys making a difference. Submit your application today! We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.

Location: United States OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment? At INFUSE, we're seeking a passionate Client Success Specialist to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success. This position offers an enriching path to professional growth and the unique opportunity to work with a variety of industries, ensuring no two days are the same. INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected. Joining our team means becoming part of a supportive community that celebrates every success and encourages continuous improvement. You'll discover how our employees love their jobs, driven by the meaningful connections they make and the positive impact they have on our clients' businesses. Key Responsibilities Build and maintain strong, long-lasting client relationships Ensure the timely and successful delivery of our solutions according to client needs and objectives Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment Assist with challenging client requests or issue escalations as needed Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules. Requirements Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales Strong communication and interpersonal skills Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment. Empathetic understanding of client needs and ability to address them effectively Ability to address challenges and proactively offer solutions. If you're passionate about building meaningful relationships and delivering top-notch client experiences, we'd love to hear from you. Apply now to embark on a rewarding career journey with INFUSE, where your ambitions and contributions are recognized and valued. Don't miss your chance to be part of a team that genuinely enjoys making a difference. Submit your application today! We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.

Location: EMEA - Remote Please note that we are unable to consider applications from candidates based in France, Italy, or Germany for this role. Money is moving onto the internet, and the shift has a name: Open Money. This is money that is open, portable, agentic, and owned by you. MetaMask spent the last ten years building it; with 100M+ downloads, users in ~190 countries, and trillions in cumulative transaction volume, it's the most trusted self-custodial financial platform on the internet. Now we're building the operating system for your money: one place to hold, move, grow, and use anything you own.  Join a remote-first, global team rebuilding how money works: a problem that touches everyone, every day. About the role MetaMask is a self-custody wallet that does not hold users’ private keys. Blockchain transactions are generally irreversible, meaning a vulnerability in the product or its software delivery chain can lead directly to financial losses for users. As a result, MetaMask attracts sustained attention from financially motivated attackers and sophisticated supply chain actors. We are looking for a Senior Manager, Application Security to lead application security across the MetaMask extension, mobile app, Snaps, backend services, DeFi primitives, stablecoins, and supporting smart contracts. The role covers architecture, code, dependencies, build and release controls, security testing, and vulnerability disclosure. This is a hands-on leadership role. You will set the strategy and operating model, lead a small senior team, and remain directly involved in code review and threat modelling. You will report to the Head of Security and work closely with MetaMask Engineering leadership to ensure security risks are understood, owned, and addressed. Responsibilities Leadership and planning Lead and develop the Application Security team, including hiring, performance management and career development, while remaining directly involved in technical work. Set the Application Security strategy, annual goals and quarterly OKRs in line with company objectives and the approved Target Operating Model. Define and track KPIs to measure performance and progress. Report AppSec progress, coverage, remediation performance and material gaps to Security leadership and contribute to Risk Committee reporting. Secure design and delivery Define security review requirements across development and release, assess whether they are met and escalate unresolved risks. Lead threat modelling and security design reviews across clients, APIs and backend services, including authentication, key management, signing and delegated actions. Assess trust boundaries across the full system and participate in architecture and RFC reviews. Define software supply chain security requirements and work with engineering teams to implement and validate controls for dependencies, builds, artefacts and publishing. Lead security code reviews across MetaMask applications and smart contracts, working with engineers and relevant specialists to address findings. Define and evolve the secure development lifecycle to incorporate AI agents, including their access, actions and human review requirements. Set security standards for AI development tools, generated code and AI components in products. Integrate security testing into development and delivery workflows, including static and dynamic analysis, dependency scanning, secrets detection and AI scanning. Evaluate tools and validate their findings. Help engineers prevent recurring vulnerabilities through secure coding guidance, reusable libraries, training and the security champions programme. Vulnerability management and external testing Own application vulnerability assessment, triage, prioritisation and remediation tracking within the organisation’s vulnerability management framework. Correlate findings across clients, services and supporting infrastructure with the relevant owners to assess combined impact. Ensure findings have clear owners and deadlines, verify fixes and escalate overdue risks. Set the scope and proposed investment for bug bounty, penetration testing and AI security scanning based on risk and results. Manage external providers, researcher relationships, rewards and payouts, and coordinate vulnerability disclosure. Assurance and incident support Provide evidence of application security controls for audits and assurance reviews, and support customer and partner due diligence. Provide application security expertise during incidents, including vulnerability analysis and remediation support. Qualifications Required : At least eight years in application security or software engineering with a security focus, including two years leading people. Strong practical code review skills in TypeScript/JavaScript, Go or Solidity across browser extensions, mobile applications and backend services, with the ability to identify vulnerabilities and work with engineers to fix them. Proven experience securing applications across clients and backend services, including distributed authentication, authorisation and key management. Experience building or substantially improving an AppSec programme, including security reviews, automated testing, AI scanning, vulnerability management and developer support, with sound judgement on where AI adds value and how to validate its findings. Practical experience securing software supply chains, including dependency policies, software composition analysis, npm, artefact integrity and CI/CD. Experience running bug bounty and penetration testing programmes, including selecting and managing external providers. Working knowledge of EVM smart contract security, including common vulnerabilities, review methods, upgrade and admin controls, and assessing external audits. A record of delivering security improvements through engineering teams outside your reporting line. Clear written communication, from actionable threat models to concise summaries of risk for executives. Preferred : Offensive security qualifications such as OSCP, OSWE or OSWA, or a proven record in bug bounty programmes or CTF competitions. Experience securing browser extensions or mobile applications. Experience securing development workflows that use AI, or AI components in production applications. Experience in crypto, Web3 or another sector facing sustained attacks, such as fintech, payments or infrastructure. Knowledge of or a strong interest in applied cryptography. Familiarity with attacks by state actors against software companies, particularly DPRK supply chain and social engineering campaigns. Experience providing evidence of secure development controls for SOC 2 or ISO 27001 assessments. Don't meet all the requirements? Don't sweat it. We’re passionate about building a diverse team of humans and as such, if you think you've got what it takes for our chaotic-but-fun, remote-friendly, start-up environment—apply anyway, detailing your relevant transferable skills in your cover letter. While we have a pretty good idea of what we need, we're ready for you to challenge our thinking on who needs to be in this role. In the rapidly evolving Web3 space, we believe that everyone is a builder. This expansive paradigm requires a range of backgrounds, talents, skills, and experiences to influence and shape the future. At MetaMask, this diversity fuels our ability to shift control and redefine the realm of possibility. We are committed to ensuring that our technology empowers people and communities through decentralized technologies. We welcome the range of perspectives and differences and celebrate them. We're excited to see how your unique skills as a builder can contribute to our vision, drive innovation, and help us shape a more inclusive Web3. MetaMask is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. MetaMask is aware of fraudulent recruitment practices and we encourage all applicants to review our best practices to protect yourself, which can be found on our page. MetaMask may use artificial intelligence (AI) tools to support parts of our recruitment process, such as reviewing applications, screening resumes, or conducting initial candidate assessments. These tools are designed to assist our recruiting team and improve efficiency — they do not replace human judgment. A human recruiter or hiring manager reviews every candidate, and all final hiring decisions are made by people, not AI. It is a requirement of employment in this position that applicants may be required to submit to background and identity verification checks, including but not limited to employment, education, criminal record checks, and other such checks as determined necessary by the company.

Location: Remote (US, Canada & UK) Workplace: remote Metabase is the easiest way for people to get insights from their data, from tiny startups who get up and running quickly to major corporations with tens of thousands of users. That's why people love us.   We bring data tools with the elegance and simplicity of consumer products to the crufty world of enterprise business intelligence. We provide an opinionated open source starting point for how companies should measure, analyze and share their data, which is used by tens of thousands of companies. About the role Our Finance & Analytics team owns the authoritative view of Metabase's business performance, and the opinionated read on what's driving it. Internally, this is used to drive decisions; externally, this is used to meet our obligations to investors, auditors, and tax authorities. We’re looking for a quantitative-minded generalist to lead a portfolio of analytical projects across the business and own an area of finance operations. Your analytical projects will focus on how we measure and understand the broader business: establishing authoritative definitions for key metrics and investigating what’s driving changes in the data. In your operational area, you’ll run the work and build systems that make it reliable and increasingly automated, drawing on external specialists for technical expertise. This isn’t a traditional finance role: we’re a small team of generalists who think in systems, learn unfamiliar domains quickly, and reason through problems from first principles. Responsibilities Leading analytical projects that change how we understand the business. Examples include: Adapting our ARR definition as our business model evolves Evaluating the health of our sales and marketing funnel Finding relationships between product initiatives and expansion or churn Owning a traditional finance domain (such as Accounting or Tax). This will involve a combination of operational work, managing external experts, and evaluating the overall health of the operation Automating the workflows in your domain so our operational and compliance requirements take as little manual effort as possible. Our aspiration is that areas of traditional finance are treated similarly to analytical systems: a set of inputs that are transformed via defined logic to produce a targeted outcome or insight Leading cross-functional projects to tackle operational problems as they arise About you You think in systems: you understand how pieces fit together, build reliable processes, and automate repetitive work You think in terms of numbers and are comfortable in a wide range of analytical domains, whether that’s financial modeling, doing intermediate statistical analysis, reviewing the methodology of external vendors, or transforming raw data. You can spot inconsistencies quickly, and enjoy getting to the right answer. SQL experience strongly preferred (nice-to-have: analytics engineering experience) You know how to use AI to improve efficiency, and enjoy experimenting with novel applications of the technology. Just as importantly, you know the limitations of AI and don't use it as a substitute for your own thinking You learn fast. For example, you don't need to be an accountant, but you can learn the rules of accounting (or other specialist domains) and apply them to day-to-day problems You are adept at managing vendors, building strong relationships, and holding them accountable when needed You have strong organizational skills with a high attention to detail: you enjoy checking items off your checklist, and can seamlessly balance multiple threads of work Minimum 3–5 years experience, preferably in a high-growth startup Strong quantitative undergraduate degree (nice to have: MBA) Based in the US, Canada, or UK Low-ego attitude: no job should be too small or too large Nice-to-have: some familiarity with accounting principles or coursework Compensation The US base salary range for this role is $150K–$200K annually, plus equity and benefits. Compensation is determined by role, level, location, and individual qualifications, including skills, experience, and scope of responsibility. Pay may vary by geographic location and other job-related factors. Benefits We offer meaningful equity and a comprehensive US benefits package, including fully employer-covered medical, dental, and vision insurance (with 75% coverage for dependents), a 401(k) with employer match available to enroll after the first 30 days, flexible and unlimited paid time off including sick time, and an asynchronous, remote-first environment. We're a global team (50% outside the US), fully distributed (from Thailand to California), who get things done asynchronously, with plenty of uninterrupted time, supporting each other to do the best work of our careers. We offer flexibility (define your own schedule and work from wherever you want), autonomy, and an environment that fosters growth, learning, and development. We're relentlessly user-focused and believe in building long-term value, not short-term hacks. And we raised a $30M Series B to take our approach to the next level for years to come.   For U.S. applicants: Metabase participates in the federal E-Verify program, which confirms employment authorization of newly hired U.S. based employees. E-Verify is not used as a tool to pre-screen candidates and is only initiated upon hire.   E-Verify Participation Notice (English/Spanish) Right to Work Notice (English/Spanish)

Location: United States, San Diego, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Position Summary We are seeking a mid-level ServiceNow Developer to support and enhance our global ServiceNow platform. You will contribute to operational support, platform development, integrations, maintenance, and documentation while working with experienced developers, architects, and business partners. The level of responsibility will be aligned with the successful candidate’s demonstrated skills and experience. Mid-level developers will be expected to complete routine assignments with greater independence. This position offers opportunities to expand your ServiceNow expertise through hands-on development, code and design reviews, and platform initiatives. Key Responsibilities Operational Support Support queue management, incident investigation and mitigation, request fulfillment, and routine platform maintenance. Monitor platform health, logs, scheduled jobs, and integrations; investigate issues and coordinate with dependent teams when necessary. Document issues, findings, resolutions, and follow-up actions. Participate in agile team activities, including stand-ups and planning. Manage incident response during regular working hours and engage with global colleagues for handovers as needed. Integration Development and Support Develop and maintain integrations between ServiceNow and enterprise systems using technologies such as IntegrationHub, Flow Designer, REST or SOAP APIs, and MID Servers. Monitor and troubleshoot existing integrations and implement fixes appropriate to your experience level. Participate in integration testing, validation, error handling, and reconciliation to support accurate and reliable data exchange. Apply approved authentication, credential-management, security, and data-handling practices. Platform Development and Engineering Configure, develop, test, and enhance ServiceNow solutions using components such as Script Includes, Business Rules, Client Scripts, UI Policies, Transform Maps, Import Sets, and Flows. Support platform upgrades, patches, clones, releases, and routine maintenance. Create maintainable solutions that follow established development, security, testing, and accessibility standards. Participate in peer reviews and address feedback before deployment. Help identify opportunities to improve platform reliability, usability, and support processes. Collaboration and Professional Development Work with developers, architects, product owners, administrators, and teams such as ITSM, HRIS, ITOM, Security, and external vendors. Translate clearly defined business requirements into technical solutions, seeking guidance when requirements or risks are unclear. Participate in technical design discussions, code reviews, troubleshooting sessions, and knowledge-sharing activities. Develop knowledge of ServiceNow architecture, APIs, authentication, data management, and secure development practices. Documentation and Governance Create and maintain technical documentation, including solution designs, integration mappings, process flows, support procedures, and runbooks. Ensure work complies with applicable governance, change-management, security, privacy, and data-protection requirements. Contribute reusable guidance and resolved issues to team wiki/confluence spaces. Minimum Qualifications Applicants should meet most of the following qualifications: Bachelor’s degree or equivalent Approximately 3–5 years of relevant experience with ServiceNow, another enterprise workflow platform, or a combination of related education, training, and practical experience. Working knowledge of ServiceNow configuration and development concepts. Experience with ITSM processes such as Incident, Change, Problem, or Request Management. Experience with JavaScript or a comparable scripting language. ServiceNow-specific scripting and Glide API experience may be developed in the role. Foundational understanding of REST APIs, web services, authentication, and data integrations. Ability to investigate technical issues, document findings, and communicate when assistance is needed. Ability to collaborate with technical and nontechnical colleagues. ServiceNow Certified System Administrator certification, or willingness to obtain it. Preferred Qualifications The following qualifications are helpful but not required. We encourage candidates to apply even if they do not meet every preferred qualification. Experience with IntegrationHub, Flow Designer, REST or SOAP integrations, or MID Servers. Familiarity with CMDB, Discovery, Service Mapping, Hardware Asset Management, or Software Asset Management. Exposure to source control, automated testing, CI/CD, or ServiceNow Automated Test Framework. Experience with Platform Analytics or Performance Analytics. Familiarity with capabilities such as Virtual Agent, AI Search, or Now Assist. ServiceNow certifications such as Certified Application Developer or relevant implementation specialist credentials. Skills and Working Approach Communicates progress, risks, questions, and technical information clearly. Accepts and applies constructive feedback. Organizes assigned work and follows through on agreed commitments. Works collaboratively and respectfully with colleagues from different roles and backgrounds. Balances independent problem-solving with timely escalation. Demonstrates interest in continued technical and professional development. At SIE, working with our partners, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the individual base pay range may vary based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for benefit offerings that include medical, dental, and vision. Click here to learn more. The estimated base pay range for this role is listed below, this is an hourly rate. $65.52 — $81.92 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Remote - Europe About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D. Europe 3PL operations manager Position Overview The European 3PL Manager owns Nebius's network of external warehouses and the performance of the 3PL partners who run them. The role ensures that high-value data center hardware stored and handled by third parties is received, stored, picked and shipped to the same standard as in Nebius-operated sites. The manager controls 3PL operations through SLAs, KPIs, audits and system data, coordinates daily flows between 3PLs and internal teams (Transport, Planning, Back Office, ITDC, Security), and drives cost, compliance and continuous improvement across all external locations. Key Responsibilities 3PL Network & Partner Management Manage the portfolio of external warehouses and 3PL partners across EMEA/US/APAC. Own contracts, SLAs and rate cards together with Procurement and Legal; prepare renewals and renegotiations. Run monthly operational reviews and quarterly business reviews (QBRs) with each 3PL; agree and track improvement plans. Act as the primary escalation point for 3PL partners and for internal teams on 3PL-related issues. Operations Control Set and enforce operating standards for 3PLs: receiving, put-away, storage, picking, packing, dispatch and returns (RMA). Ensure 3PLs follow Nebius SOPs for handling heavy, fragile, high-value equipment (racks, GPU servers, HSM devices). Monitor daily operational performance through WMS data, reports and site visits; act on deviations. Lead root-cause analysis of incidents (damage, loss, mis-shipments, delays) and follow corrective and preventive actions to closure. Inventory Control & Audits Ensure inventory accuracy at external sites: cycle counts, annual stock takes and reconciliation with ERP/WMS. Organise periodic on-site audits and inspections of 3PL warehouses (process, security, safety, documentation). Coordinate with Back Office on stock discrepancies, adjustments and asset records. Support internal and external (SOX) audits for inventory held by third parties. Coordination with Internal Teams Align inbound and outbound volumes with Logistics Planning and Transport so 3PLs have capacity and labour in time. Coordinate with ITDC and Project Managers on staging, kitting and release of hardware to data center sites. Work with Security on access control, CCTV, pre-arrival information and secure-storage requirements at 3PL sites. Ensure accurate and timely data exchange between 3PL systems and Nebius ERP/WMS (integrations, ASNs, stock reports). Cost Management Own the 3PL budget: storage, handling, value-added services and accessorial charges. Validate 3PL invoices against contracts and actual activity together with Back Office; resolve disputes. Track cost per pallet / rack / movement and identify savings through consolidation, space optimisation and renegotiation. Network Development: Onboarding & Exit Assess needs for new external storage based on DC expansion plans and capacity forecasts. Lead 3PL selection (RFI/RFQ, site assessment) with Procurement and onboard new partners: SOPs, system setup, training, go-live. Manage 3PL exits and stock transfers with zero loss and full traceability. Compliance & Risk Ensure 3PL operations meet security, safety, insurance and customs requirements (e.g. bonded storage where applicable). Maintain audit-ready documentation on contracts, SLAs, audits and incidents. Identify operational and dependency risks in the 3PL network and maintain contingency plans. Team Leadership Lead 3PL / External Warehouse Specialists as the function scales; set priorities, onboard and develop them. Define workflows, responsibilities and escalation paths between the 3PL team, Warehouse Operations and Transport. Key Performance Indicators (KPIs) KPI Definition SLA compliance % of 3PL SLA targets met (dock-to-stock, order cycle time, on-time dispatch) Inventory accuracy % match between 3PL physical stock and Nebius ERP/WMS Incident rate Damage, loss and mis-shipment cases per 1,000 movements CAPA closure % of corrective actions closed by due date Audit results Score / findings from 3PL on-site audits and SOX tests Cost per unit 3PL cost per pallet / rack / movement vs. budget Invoice accuracy % of 3PL invoices matching contract and activity without dispute Expectations Autonomy: Full ownership of the 3PL network and partner performance; escalates contract, budget and major-risk decisions. Impact: Directly affects hardware availability, inventory accuracy and warehousing cost across all external sites. Leadership: Leads 3PL specialists and steers partner teams without direct authority. Travel: Regular trips to 3PL sites for audits, reviews and onboarding. Work Mode: Hybrid, with regular presence at key logistics sites. Benefits & Perks: Competitive compensation Career growth and learning opportunities Flexibility and ownership Collaborative and innovative culture Opportunity to work on impactful AI projects International environment and talented teams What's it like to work at Nebius: Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI Equal Opportunity Statement: Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law. Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire. If you need accommodations during the application process, please let us know.

Location: Europe About Constructor Constructor is an international ecosystem spanning education, research, and technology. It includes Constructor University Bremen , Constructor Tech , Constructor Knowledge , and partner entities such as EBAC, working together to advance how knowledge is created, taught, and applied. Constructor Labs is the research arm of Constructor Knowledge, based at Campus Ring 1 in Bremen, Germany. Our work is organized around three units: Knowledge Labs, Cyber Labs and Science Labs. We apply computing, software and robotics research to make scientists, teachers and students more effective, working with institutional partners that include CERN, NUS, Carnegie Mellon and Fraunhofer. About the Role The purpose of this role is to position Constructor Labs , the applied research and innovation centre of Constructor Group, and to generate demand for its services to universities and enterprises: audit and consultancy, talent development, educational product development, platform implementation and integration, and research services. The Marketing Manager is the single point of contact for all marketing discussions and decisions at Constructor Labs, owns the messaging, plan, budget and results, and works hands-on while orchestrating Constructor’s shared team. Key Responsibilities Positioning, Messaging & Market Insight Own the positioning and messaging for each Constructor Labs service line, tailored to university leadership and to enterprise L&D, HR and R&D decision-makers. Turn research and education offerings into clear value propositions and sales materials: presentations, one-pagers, website copy and case studies (e.g. JetBrains, Acronis). Run market analysis of the higher-education, EdTech and research landscape: benchmark competitors and comparable providers, follow rankings, funding and policy trends, and identify new opportunities. Keep messaging consistent across all channels and materials used by business development and leadership. Success Metrics and KPIs: clear messaging per service line, sales materials in active use, market insights that inform priorities. Account-Based Marketing & Demand Generation Build and run account-based marketing programmes for priority university and enterprise accounts together with business development: account selection, research, tailored messaging and multi-channel plays. Plan and execute campaigns that generate qualified leads and build the funnel from initial awareness through lead capture and handover to business development. Work hands-on across channels (performance, website, LinkedIn and other social media, email) and test new ones to reach decision-makers at universities, research institutions and enterprises. Use Salesforce independently as a marketing user: manage campaigns, switch email journeys on and off or adjust them, and build basic reports. Identify and evaluate higher-education, scientific and industry events where Constructor Labs should take part as speaker, partner or sponsor, and coordinate participation with the events and PR teams. Success Metrics and KPIs: pipeline generated, qualified leads and engagement from target accounts, conversion rates, return on events. Planning, Budget & Orchestration Own the marketing plan and budget for Constructor Labs: allocate and control spend and take responsibility for the results. Orchestrate the shared marketing team (performance, web, social, CRM, design, PR and events): set priorities, briefs, timelines and deliverables, and deliver part of the work yourself. Act as the single point of contact for all marketing topics, working closely with researchers, business development and leadership to align marketing with commercial and research priorities. Set goals, targets and KPIs; track performance and report regularly to leadership. Accountability: plan delivered on time and within budget, KPI targets met, quality of collaboration with the shared team. Requirements Solid B2B marketing experience in research, higher education, EdTech or a related environment. Understanding of research and education is key for this role. A background in science or research: you understand how universities and scientists work, how research projects and publications come about and why they matter. Proven experience with account-based marketing, ideally selling services to universities or enterprises with long, multi-stakeholder sales cycles. A track record of personally executing demand generation campaigns and contributing to pipeline growth. Hands-on experience across key channels: performance marketing, websites (CMS, landing pages, basic SEO) and social media, enough to speak the same language as specialists and make basic changes yourself. Hands-on experience with Salesforce as a marketing user (required). Experience with other CRM and marketing automation tools is a plus. Experience owning a marketing plan and budget end to end. Strong writing skills and the ability to translate complex research and education services into clear, persuasive messaging. Strong market research and analytical skills, including competitor benchmarking, KPI setting and reporting. Good understanding of the higher-education, scientific and industry events landscape and how to assess speaking, partnership and sponsorship opportunities. Ownership mindset: you prioritise, take responsibility for deliverables and drive projects from planning through execution. Ability to work effectively in a matrix organisation with a shared team and diverse stakeholders. Fluent English (written and spoken) for an international environment. University degree; a PhD or other postgraduate research experience is a strong plus.

Location: Barcelona, Spain About Constructor Constructor is an international ecosystem spanning education, research, and technology. It includes Constructor University Bremen , Constructor Tech , Constructor Knowledge , and partner entities such as EBAC, working together to advance how knowledge is created, taught, and applied. Constructor Labs is the research arm of Constructor Knowledge, based at Campus Ring 1 in Bremen, Germany. Our work is organized around three units: Knowledge Labs, Cyber Labs and Science Labs. We apply computing, software and robotics research to make scientists, teachers and students more effective, working with institutional partners that include CERN, NUS, Carnegie Mellon and Fraunhofer. About the Role The purpose of this role is to position Constructor Labs , the applied research and innovation centre of Constructor Group, and to generate demand for its services to universities and enterprises: audit and consultancy, talent development, educational product development, platform implementation and integration, and research services. The Marketing Manager is the single point of contact for all marketing discussions and decisions at Constructor Labs, owns the messaging, plan, budget and results, and works hands-on while orchestrating Constructor’s shared team. Key Responsibilities Positioning, Messaging & Market Insight Own the positioning and messaging for each Constructor Labs service line, tailored to university leadership and to enterprise L&D, HR and R&D decision-makers. Turn research and education offerings into clear value propositions and sales materials: presentations, one-pagers, website copy and case studies (e.g. JetBrains, Acronis). Run market analysis of the higher-education, EdTech and research landscape: benchmark competitors and comparable providers, follow rankings, funding and policy trends, and identify new opportunities. Keep messaging consistent across all channels and materials used by business development and leadership. Success Metrics and KPIs: clear messaging per service line, sales materials in active use, market insights that inform priorities. Account-Based Marketing & Demand Generation Build and run account-based marketing programmes for priority university and enterprise accounts together with business development: account selection, research, tailored messaging and multi-channel plays. Plan and execute campaigns that generate qualified leads and build the funnel from initial awareness through lead capture and handover to business development. Work hands-on across channels (performance, website, LinkedIn and other social media, email) and test new ones to reach decision-makers at universities, research institutions and enterprises. Use Salesforce independently as a marketing user: manage campaigns, switch email journeys on and off or adjust them, and build basic reports. Identify and evaluate higher-education, scientific and industry events where Constructor Labs should take part as speaker, partner or sponsor, and coordinate participation with the events and PR teams. Success Metrics and KPIs: pipeline generated, qualified leads and engagement from target accounts, conversion rates, return on events. Planning, Budget & Orchestration Own the marketing plan and budget for Constructor Labs: allocate and control spend and take responsibility for the results. Orchestrate the shared marketing team (performance, web, social, CRM, design, PR and events): set priorities, briefs, timelines and deliverables, and deliver part of the work yourself. Act as the single point of contact for all marketing topics, working closely with researchers, business development and leadership to align marketing with commercial and research priorities. Set goals, targets and KPIs; track performance and report regularly to leadership. Accountability: plan delivered on time and within budget, KPI targets met, quality of collaboration with the shared team. Requirements Solid B2B marketing experience in research, higher education, EdTech or a related environment. Understanding of research and education is key for this role. A background in science or research: you understand how universities and scientists work, how research projects and publications come about and why they matter. Proven experience with account-based marketing, ideally selling services to universities or enterprises with long, multi-stakeholder sales cycles. A track record of personally executing demand generation campaigns and contributing to pipeline growth. Hands-on experience across key channels: performance marketing, websites (CMS, landing pages, basic SEO) and social media, enough to speak the same language as specialists and make basic changes yourself. Hands-on experience with Salesforce as a marketing user (required). Experience with other CRM and marketing automation tools is a plus. Experience owning a marketing plan and budget end to end. Strong writing skills and the ability to translate complex research and education services into clear, persuasive messaging. Strong market research and analytical skills, including competitor benchmarking, KPI setting and reporting. Good understanding of the higher-education, scientific and industry events landscape and how to assess speaking, partnership and sponsorship opportunities. Ownership mindset: you prioritise, take responsibility for deliverables and drive projects from planning through execution. Ability to work effectively in a matrix organisation with a shared team and diverse stakeholders. Fluent English (written and spoken) for an international environment. University degree; a PhD or other postgraduate research experience is a strong plus.

Location: Belgrade, Serbia About Constructor Constructor is an international ecosystem spanning education, research, and technology. It includes Constructor University Bremen , Constructor Tech , Constructor Knowledge , and partner entities such as EBAC, working together to advance how knowledge is created, taught, and applied. Constructor Labs is the research arm of Constructor Knowledge, based at Campus Ring 1 in Bremen, Germany. Our work is organized around three units: Knowledge Labs, Cyber Labs and Science Labs. We apply computing, software and robotics research to make scientists, teachers and students more effective, working with institutional partners that include CERN, NUS, Carnegie Mellon and Fraunhofer. About the Role The purpose of this role is to position Constructor Labs , the applied research and innovation centre of Constructor Group, and to generate demand for its services to universities and enterprises: audit and consultancy, talent development, educational product development, platform implementation and integration, and research services. The Marketing Manager is the single point of contact for all marketing discussions and decisions at Constructor Labs, owns the messaging, plan, budget and results, and works hands-on while orchestrating Constructor’s shared team. Key Responsibilities Positioning, Messaging & Market Insight Own the positioning and messaging for each Constructor Labs service line, tailored to university leadership and to enterprise L&D, HR and R&D decision-makers. Turn research and education offerings into clear value propositions and sales materials: presentations, one-pagers, website copy and case studies (e.g. JetBrains, Acronis). Run market analysis of the higher-education, EdTech and research landscape: benchmark competitors and comparable providers, follow rankings, funding and policy trends, and identify new opportunities. Keep messaging consistent across all channels and materials used by business development and leadership. Success Metrics and KPIs: clear messaging per service line, sales materials in active use, market insights that inform priorities. Account-Based Marketing & Demand Generation Build and run account-based marketing programmes for priority university and enterprise accounts together with business development: account selection, research, tailored messaging and multi-channel plays. Plan and execute campaigns that generate qualified leads and build the funnel from initial awareness through lead capture and handover to business development. Work hands-on across channels (performance, website, LinkedIn and other social media, email) and test new ones to reach decision-makers at universities, research institutions and enterprises. Use Salesforce independently as a marketing user: manage campaigns, switch email journeys on and off or adjust them, and build basic reports. Identify and evaluate higher-education, scientific and industry events where Constructor Labs should take part as speaker, partner or sponsor, and coordinate participation with the events and PR teams. Success Metrics and KPIs: pipeline generated, qualified leads and engagement from target accounts, conversion rates, return on events. Planning, Budget & Orchestration Own the marketing plan and budget for Constructor Labs: allocate and control spend and take responsibility for the results. Orchestrate the shared marketing team (performance, web, social, CRM, design, PR and events): set priorities, briefs, timelines and deliverables, and deliver part of the work yourself. Act as the single point of contact for all marketing topics, working closely with researchers, business development and leadership to align marketing with commercial and research priorities. Set goals, targets and KPIs; track performance and report regularly to leadership. Accountability: plan delivered on time and within budget, KPI targets met, quality of collaboration with the shared team. Requirements Solid B2B marketing experience in research, higher education, EdTech or a related environment. Understanding of research and education is key for this role. A background in science or research: you understand how universities and scientists work, how research projects and publications come about and why they matter. Proven experience with account-based marketing, ideally selling services to universities or enterprises with long, multi-stakeholder sales cycles. A track record of personally executing demand generation campaigns and contributing to pipeline growth. Hands-on experience across key channels: performance marketing, websites (CMS, landing pages, basic SEO) and social media, enough to speak the same language as specialists and make basic changes yourself. Hands-on experience with Salesforce as a marketing user (required). Experience with other CRM and marketing automation tools is a plus. Experience owning a marketing plan and budget end to end. Strong writing skills and the ability to translate complex research and education services into clear, persuasive messaging. Strong market research and analytical skills, including competitor benchmarking, KPI setting and reporting. Good understanding of the higher-education, scientific and industry events landscape and how to assess speaking, partnership and sponsorship opportunities. Ownership mindset: you prioritise, take responsibility for deliverables and drive projects from planning through execution. Ability to work effectively in a matrix organisation with a shared team and diverse stakeholders. Fluent English (written and spoken) for an international environment. University degree; a PhD or other postgraduate research experience is a strong plus.