Location: Tokyo, Japan
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
The IT Operations team keeps Anthropic running — we make sure every employee can do their best work without friction. We're seeking an IT Support Engineer who combines deep technical skills with a genuine service mindset and sound judgment.
Anthropic is growing fast, and our IT operations need to keep pace. That means onboarding at scale, automating repetitive processes (including with Claude), and continuously improving the employee experience. You'll handle support challenges across our primarily macOS environment while contributing to the operational improvements that help us scale. You'll work closely with IT Engineering and Security, with opportunities to grow into more technical infrastructure work over time.
Responsibilities
End-User Support
Triage and resolve issues across hardware, software, networking, and accounts — primarily through our ticketing system, with additional support via Slack and in-person
Diagnose and resolve issues across macOS, ChromeOS, iOS, Android, and our core SaaS platforms (Google Workspace, Slack, GitHub, Atlassian)
Troubleshoot device issues, including enrollment, configuration profiles, and policy enforcement
Support access management and employee lifecycle workflows (onboarding, offboarding, reorgs)
Handle escalations requiring cross-team coordination
Participate in an on-call rotation for urgent issues outside business hours
Provide hands-on support for user technology, AV systems, conference rooms, and printers
Communication & Documentation
Communicate clearly with users of all technical levels
Write and maintain internal documentation including runbooks, how-to guides, and knowledge base articles
Identify patterns in support requests, surface recurring issues to the team, and identify opportunities for automation or systemic solves
Operational Improvement
Help streamline onboarding and other high-volume operations as the company scales
Contribute to automation efforts
Maintain and improve device management, identity, and access systems
Assist with scripting (Bash, Python) to automate repetitive tasks
You may be a good fit if you
Have 7+ years of hands-on IT support experience, ideally in a fast-paced or high-growth environment
Are an excellent communicator who genuinely enjoys helping people solve problems
Have strong troubleshooting skills and are methodical, curious, and persistent
Demonstrated supporting macOS endpoints and comfortable supporting ChromeOS, iOS, and Android
Have significant experience with Google Workspace administration
Have experience with Slack administration — workspace management, permissions, and troubleshooting
Have substantial experience supporting and administering additional SaaS tools
Understand identity and access fundamentals — SSO, MFA, directory services
Are familiar with MDM fundamentals and endpoint management concepts
Have experience with basic scripting (Bash or Python) for automation
Take ownership of problems and follow through until they're resolved
Think beyond the immediate fix — you ask "why did this happen?" and "how do we prevent it?"
Are organized enough to manage competing priorities without things falling through the cracks
Propose solutions when you see a process that doesn't scale
Are looking to develop deeper technical skills and take on more complex systems administration challenges over time
Strong candidates may also
Be familiar with zero-trust security concepts and endpoint security tooling
Have experience with networking basics — DNS, DHCP, VPNs, networking fundamentals
Have contributed to IT projects beyond day-to-day support (migrations, tool rollouts, process redesigns)
Have experience using AI tools to improve personal or team productivity
Location
This role is based in Tokyo, Japan and there is a 4 day/week in office expectation.
What Makes This Role Unique
You'll be joining a high-impact IT team supporting some of the world's leading AI researchers and engineers. The pace is fast and you'll have real ownership over your work. This isn't a role where you follow rigid scripts — you'll be trusted to use your judgment, improve our processes, and grow with the team. Because we're scaling rapidly, you'll have meaningful opportunities to shape how IT operations work at Anthropic.
Deadline to apply: None. Applications will be received on a rolling basis.
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
The HR Intern will provide
administrative and operational support
to the HR and office functions. The role focuses on
HR administration, document management, coordination, and day-to-day office support
, ensuring smooth internal operations. This internship is designed for a motivated individual looking to gain
hands-on experience in HR and office administration
.
Key Responsibilities
HR Administration Support
Maintain
employee personnel files
(physical and digital).
Support preparation of
onboarding and offboarding documentation
.
Collect, track, and follow up on
employee documents
.
Assist with updating HR databases and trackers (leave, contracts, attendance).
Support recruitment administration (CV sorting, interview scheduling, candidate communication).
Office Administration Support
Support
daily office operations
(supplies, filing, coordination).
Maintain organized
document filing systems
.
Assist in scheduling meetings and preparing meeting rooms.
Support internal communications and correspondence.
Ensure office spaces remain organized, operational, and secure.
Assist with basic reporting and administrative follow-up.
Confidentiality & Compliance
Handle employee and company information with
strict confidentiality
.
Ensure proper documentation and record-keeping practices are followed.
Required Qualifications
Diploma or Bachelor’s degree (or currently enrolled) in
Human Resources, Business Administration, Management
, or a related field.
Little or no prior experience required;
internship or admin experience is an advantage
.
Required Skills & Competencies
Strong
organizational and administrative skills
Good written and verbal
communication skills
Basic knowledge of
Microsoft Office (Word, Excel, Outlook)
.
Attention to detail and ability to follow instructions
Professional attitude, reliability, and discretion
Willingness to learn and support multiple tasks
Knowledge of Ivory Coast labor law and HR procedures
Experience in employee engagement and organizational support
Additional HR certifications are a plus
Fluent in English and French.
What You Will Gain
Practical experience in
HR and office administration
.
Exposure to recruitment, onboarding, and HR processes.
Development of professional communication and organizational skills.
Mentorship and on-the-job learning.
Location: Amman, Jordan
The Business Operations Coordinator provides operational and commercial support throughout the customer lifecycle by coordinating collections, commercial documentation, bank guarantees, performance bonds, invoicing readiness, and customer-related administrative activities. The role works closely with Business Development, Operations, Project Management, Accounting, customers, and banking institutions to ensure efficient execution of commercial processes, timely collections, and compliance with contractual obligations.
Responsibilities
Monitor customer payment schedules and follow up on outstanding receivables to ensure timely collections.
Coordinate with customers regarding invoices, payment status, purchase orders, and payment-related documentation.
Collaborate with Accounting to reconcile customer payments and resolve billing discrepancies.
Prepare aging reports and escalate collection risks when necessary.
Coordinate with Business Development, Operations, Project Managers and Accounting to ensure contractual milestones are achieved and all requirements for invoicing and collections are met.
Prepare commercial reports and dashboards covering collections, outstanding receivables, bank guarantees, contractual commitments, and other operational KPIs.
Ensure compliance with internal policies, contractual obligations, and company procedures while maintaining a high level of confidentiality.
Establish collection action plans for overdue accounts.
Investigate reasons for delayed or withheld payments and, accordingly, identify recurring causes of payment delays.
Proactively flag discrepancies or delays between contractual milestones, invoicing, and collections to the relevant Project Manager, Accounting contact, or Account Manager before they escalate.
Requirements
Bachelor's degree in Business Administration, Finance, Accounting, Banking, Economics, or a related field.
1-3 years of relevant experience in business operations, commercial support, finance operations, collections, contract administration, or a similar role.
Experience in the software, technology, or fintech industry is preferred.
Experience coordinating across cross-functional teams (e.g., project delivery, finance, and sales/account management) in a B2B or project-based environment.
Experience in customer collections and accounts receivable processes, purchase orders, and invoicing processes.
Experience with commercial contracts, documentation, bank guarantees, and performance bonds.
Proficiency in Microsoft Office applications, particularly Excel, with ERP and CRM systems as an advantage.
Excellent organizational and coordination skills, with the ability to manage multiple priorities and deadlines.
Strong communication, interpersonal, negotiation, and follow-up abilities.
High attention to detail and accuracy, combined with strong analytical and reporting skills.
Customer-focused with strong problem-solving capabilities.
Proficiency in written and verbal communication in the Arabic and English language.
Location: Warsaw, Poland; Kraków, Poland
We are seeking a Build and Release Engineer to help improve the build and deployment pipeline for our games and tools. In this role, you will be working closely with Engineering and QA teams to advance and optimize the build pipelines and improve redundancy of our build services.
Responsibilities
Support and improve development pipelines that the core team relies upon for day-to-day game development (Continuous Integration, build verification and deployment, performance, stability, etc.);
Analyze build system’s performance, troubleshoot and resolve build and deployment issues, work with engineering teams to prevent future issues;
Keep the build tools up to date, coordinating the updates with other teams;
Review proposed solutions and code written by peers;
Update pipeline documentation and configuration guides;
Take responsibility for efficiency and maintainability of the build system;
Maintain and extend platform tools;
Hands-on contribution to the game development as a secondary role.
[PL]
Poszukujemy Inżyniera ds. Budowy i Wydawania Oprogramowania, który pomoże usprawnić nasz proces budowania i wdrażania gier oraz narzędzi. Na tym stanowisku będziesz ściśle współpracować z zespołami programistycznymi oraz zapewnienia jakości w celu rozwoju i optymalizacji procesów tworzenia oprogramowania, a także zwiększenia niezawodności naszych usług budowania.
Zakres obowiązków
Wsparcie i rozwój procesów programistycznych, na których kluczowy zespół polega w codziennej pracy nad grami (Ciągła Integracja / CI, weryfikacja i wdrażanie kompilacji, wydajność, stabilność itp.);
Analiza wydajności systemu budowania, diagnozowanie i rozwiązywanie problemów związanych z kompilacją oraz wdrażaniem oprogramowania, a także współpraca z zespołami inżynierskimi w celu zapobiegania ich występowaniu w przyszłości;
Utrzymywanie narzędzi do kompilacji w aktualnych wersjach przy jednoczesnej koordynacji aktualizacji z innymi zespołami;
Recenzowanie proponowanych rozwiązań oraz kodu pisanego przez innych członków zespołu;
Aktualizowanie dokumentacji procesów oraz instrukcji konfiguracji;
Dbanie o wydajność i łatwość utrzymania systemu budowania oprogramowania;
Utrzymanie i rozwój narzędzi platformowych;
Aktywny, bezpośredni udział w procesie tworzenia gier w ramach dodatkowej roli.
Requirements
Development and debugging experience in C++;
Good grasp on Computer Science fundamentals (algorithms, data structures, operating systems);
Familiarity with version control systems (Perforce, Git, SVN);
Familiarity with Gradle or XCode;
Good analytical & troubleshooting skills;
Strong communication skills;
Good written English skills;
Self-driven and a team player with a solid work ethic;
Inspired to make everyone's job easier by improving team efficiency and reducing technical barriers.
Would be a plus
Development experience in the following languages: Python, C#, TypeScript;
Experience with build automation and CI/CD tools (e.g. TeamCity, Jenkins);
Experience with configuration management and infrastructure as code tools (e.g. Terraform, Ansible, Puppet, etc.);
Experience with Windows administration and PowerShell;
Experience with OSX and Linux environments;
Experience with cloud technologies, specifically AWS;
Experience with branching and merging;
Experience with mobile development and publishing;
Experience working across internal and remote engineering teams using agile methodologies.
[PL]
Wymagania
Doświadczenie w programowaniu i debugowaniu w języku C++;
Dobra znajomość podstaw informatyki (algorytmy, struktury danych, systemy operacyjne);
Znajomość systemów kontroli wersji (Perforce, Git, SVN);
Znajomość narzędzi Gradle lub Xcode;
Bardzo dobre zdolności analityczne oraz umiejętność rozwiązywania problemów;
Silne umiejętności komunikacyjne;
Dobra znajomość języka angielskiego w pismie;
Samodzielność, umiejętność pracy w zespole oraz wysoka etyka zawodowa;
Motywacja do ułatwiania pracy innym poprzez zwiększanie efektywności zespołu i usuwanie barier technicznych.
Mile widziane
Doświadczenie w programowaniu w językach: Python, C#, TypeScript;
Doświadczenie z narzędziami do automatyzacji budowania oprogramowania oraz CI/CD (np. TeamCity, Jenkins);
Doświadczenie z narzędziami do zarządzania konfiguracją oraz Infrastructure as Code (np. Terraform, Ansible, Puppet itp.);
Doświadczenie w administracji systemem Windows oraz znajomość PowerShell;
Doświadczenie w pracy w środowiskach macOS i Linux;
Doświadczenie z technologiami chmurowymi, w szczególności AWS;
Doświadczenie w zarządzaniu gałęziami kodu i ich scalaniu;
Doświadczenie w tworzeniu i wydawaniu aplikacji mobilnych;
Doświadczenie w współpracy z wewnętrznymi oraz rozproszonymi zespołami inżynierskimi w oparciu o metodyki zwinne (Agile).
Benefits
[EN]
Medical Care package
MyCafeteria system - including Multisport card and more
Employee Assistance Program (EAP), offering confidential legal, financial, and personal counseling
English or Polish language classes
Sensibly flexible working hours
Additional benefits: Care Bonus to cover health, educational and safety needs, corporate parties and team buildings
[PL]
Pakiet opieki medycznej
System MyCafeteria – w tym karta MultiSport i wiele więcej
Program Wsparcia Pracowników (EAP) – oferujący poufne porady prawne, finansowe oraz psychologiczne/osobiste
Lekcje języka angielskiego lub polskiego
Elastyczne godziny pracy (w ramach potrzeb projektu)
Benefity dodatkowe: Care Bonus (pokrywający wydatki związane ze zdrowiem, edukacją i bezpieczeństwem), imprezy firmowe oraz wyjazdy integracyjne
Location: Belgrade, Serbia
We are seeking a Build and Release Engineer to help improve the build and deployment pipeline for our games and tools. In this role, you will be working closely with Engineering and QA teams to advance and optimize the build pipelines and improve redundancy of our build services.
Responsibilities
Support and improve development pipelines that the core team relies upon for day-to-day game development (Continuous Integration, build verification and deployment, performance, stability, etc.);
Analyze build system’s performance, troubleshoot and resolve build and deployment issues, work with engineering teams to prevent future issues;
Keep the build tools up to date, coordinating the updates with other teams;
Review proposed solutions and code written by peers;
Update pipeline documentation and configuration guides;
Take responsibility for efficiency and maintainability of the build system;
Maintain and extend platform tools;
Hands-on contribution to the game development as a secondary role.
Requirements
Requirements
Development and debugging experience in C++;
Good grasp on Computer Science fundamentals (algorithms, data structures, operating systems);
Familiarity with version control systems (Perforce, Git, SVN);
Familiarity with Gradle or XCode;
Good analytical & troubleshooting skills;
Strong communication skills;
Good written English skills;
Self-driven and a team player with a solid work ethic;
Inspired to make everyone's job easier by improving team efficiency and reducing technical barriers.
Would be a plus
Development experience in the following languages: Python, C#, TypeScript;
Experience with build automation and CI/CD tools (e.g. TeamCity, Jenkins);
Experience with configuration management and infrastructure as code tools (e.g. Terraform, Ansible, Puppet, etc.);
Experience with Windows administration and PowerShell;
Experience with OSX and Linux environments;
Experience with cloud technologies, specifically AWS;
Experience with branching and merging;
Experience with mobile development and publishing;
Experience working across internal and remote engineering teams using agile methodologies.
Benefits
Working with an international team of world-class professionals on exciting and challenging projects
Learning & Development opportunities – mentoring, lectures, participation at industry conferences and events
Medical Care package
Sensibly flexible working hours
Breakfasts, snacks and fruits available during the day, tea and coffee machines
Location: Yerevan, Armenia
We are seeking a Build and Release Engineer to help improve the build and deployment pipeline for our games and tools. In this role, you will be working closely with Engineering and QA teams to advance and optimize the build pipelines and improve redundancy of our build services.
Responsibilities
Support and improve development pipelines that the core team relies upon for day-to-day game development (Continuous Integration, build verification and deployment, performance, stability, etc.);
Analyze build system’s performance, troubleshoot and resolve build and deployment issues, work with engineering teams to prevent future issues;
Keep the build tools up to date, coordinating the updates with other teams;
Review proposed solutions and code written by peers;
Update pipeline documentation and configuration guides;
Take responsibility for efficiency and maintainability of the build system;
Maintain and extend platform tools;
Hands-on contribution to the game development as a secondary role.
Requirements
Requirements
Development and debugging experience in C++;
Good grasp on Computer Science fundamentals (algorithms, data structures, operating systems);
Familiarity with version control systems (Perforce, Git, SVN);
Familiarity with Gradle or XCode;
Good analytical & troubleshooting skills;
Strong communication skills;
Good written English skills;
Self-driven and a team player with a solid work ethic;
Inspired to make everyone's job easier by improving team efficiency and reducing technical barriers.
Would be a plus
Development experience in the following languages: Python, C#, TypeScript;
Experience with build automation and CI/CD tools (e.g. TeamCity, Jenkins);
Experience with configuration management and infrastructure as code tools (e.g. Terraform, Ansible, Puppet, etc.);
Experience with Windows administration and PowerShell;
Experience with OSX and Linux environments;
Experience with cloud technologies, specifically AWS;
Experience with branching and merging;
Experience with mobile development and publishing;
Experience working across internal and remote engineering teams using agile methodologies.
Benefits
Working with an international team of world-class professionals on exciting and challenging projects;
Learning & Development opportunities – mentoring, lectures, participation at industry conferences and events;
Medical Care package;
Sensibly flexible working hours;
Breakfasts, snacks and fruits available during the day, tea and coffee machines;
Friendly team and a family-like environment;
Additional benefits – care bonus to cover health, educational and safety needs.
Location: United States, Remote
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Technical Planning Analytics Analyst
Remote, United States
*This is a 6 month contract assignment
At Sony Interactive Entertainment (SIE), we are committed to redefining the future of Finance through innovation, transformation, and operational excellence.
This role sits within SIE’s Finance Transformation Office (FTO) and supports PARIS, a business-critical IBM Planning Analytics (TM1) platform used across the SBG Finance planning process. The Business Analyst will help ensure the platform is reliable, available, and appropriately configured throughout budget and forecast cycles.
Working across Finance and technical teams, this role will support users, troubleshoot system and data issues, contribute to requirements and testing, and help drive improvements in planning processes, automation, and data flows. The ideal candidate brings a strong understanding of FP&A and financial planning systems, with TM1 experience preferred and other enterprise planning platforms also considered.
Role & Responsibilities
Provide support to users of the
IBM Planning Analytics
finance planning tool throughout the planning cycle, including annual budgeting and quarterly forecasting. Responsibilities include:
Application administration
New user setup
Support for reports created using Planning Analytics for Excel
Resolution of ad-hoc user queries
Maintenance of system documentation
Delivery of end-user training
Partner with FP&A and technical teams to identify and implement system improvements within IBM Planning Analytics in alignment with the departmental roadmap.
Work alongside the development team on key workstreams, including:
Requirements gathering
Test case preparation
Unit testing
Documentation
Training and user handover
Delivery of system upgrades and enhancements
Project manage and deliver system upgrades and improvements based on change requests, including testing code updates and roadmap changes as required.
Understand data flows and identify opportunities to make them more dependable and repeatable while strengthening integrations with other enterprise tools.
Continually improve reporting and analysis processes by automating or simplifying self-service support for customers.
Challenge the status quo and identify process improvement opportunities that drive innovation.
Perform other system-oriented duties as required by business needs.
Skills & Experience
Strong understanding of finance principles, with previous experience supporting financial planning, budgeting, and forecasting processes and working with finance analysts.
Ability to interact effectively with users at all levels of seniority and manage stakeholder expectations across the organization.
4+ years of IBM Planning Analytics development experience (v2.0 or higher), including knowledge of:
Server installation and system configuration
Cube and application design
Planning Analytics TI and Chores
Rules and Feeders
Planning Analytics Security, including Element Security
MDX and SQL
Planning Analytics REST API, preferably through Cubewise Canvas
Hands-on experience with:
Python
TM1Py
HTML
JavaScript
Excellent verbal, written, and presentation skills.
Proficiency with Microsoft Excel.
Bachelor's degree or equivalent.
Preferred Skills
Exposure to master data management solutions.
Experience with Cognos BI integration.
Knowledge of Lean/Six Sigma process improvement methodologies.
Educational or professional background in Computer Science, Finance, Economics, Statistics, or a related field.
Desire to continue developing technical knowledge and skill sets.
Please note:
Candidates invited to the interview stage will be required to complete a
technical assessment
.
#LI-SV1
#Remote
At SIE, working with our partners, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the individual base pay range may vary based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role is eligible for benefit offerings that include medical, dental, and vision. Click
here
to learn more.
The estimated base pay range for this role is listed below.
$113,500
—
$170,300 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Salt Lake City, Utah, United States
About the Role
iCapital is looking for an Assistant Vice President to join its Fund Finance Private Equity team to focus on Private Capital Fund Accounting and Administration duties. This individual will work closely with other team members, vendors, management, and clients on a variety of accounting and reporting processes. This role will report to the Vice President, Fund Finance Private Equity.
Responsibilities
Work with third-party administrators to ensure all quarterly valuations are completed in a timely manner, general ledger entries are accurate, and investments are valued in accordance with fair value market principles.
Review fund expenses and accruals and compare them to annual budgets to identify outliers and propose adjustments as necessary.
Review investor allocations to confirm profits, losses, and fees are calculated in accordance with the partnership operating agreements. Approve investor capital account statements on a quarterly basis.
Review and approve quarterly management fee and trailer calculations.
Determine review of third-party administrator’s preparation and coordination of investor capital calls and distributions, in coordination with the third-party administrator, including investor allocation calculations and call and distribution notices.
Reconcile accounting data between iCapital and third-party administrator, using automated tools and applications. Coordinate with internal and/or external parties to resolve discrepancies.
Liaise with underlying fund managers when required.
Handle ad hoc requests.
Monitor fund’s compliance with the partnership operating agreement terms.
Review of the preparation of annual fund financial statements in accordance with US GAAP.
Qualifications
Bachelor’s degree in accounting or finance
6-10+ years of financial services or Asset Management accounting and operations experience. Alternative Investments Fund Administration and Operations is a plus
Advanced degree and/or credentials, or progress towards, such as MBA, CPA, CFA, or CAIA Designation is a plus
Passion for the application of innovative technology
Proven ability to multi-task and work both independently and as a team player in a fast-paced, demanding environment
Strong verbal, written, and interpersonal communication skills
High level of integrity
Willingness to learn new topics and work in an evolving business environment
Organized and detail oriented with big picture capability
Benefits
The base salary range for this role is $85,000 to $110,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Batumi, Georgia; Tbilisi, Georgia; Antalya, Türkiye; Cluj-Napoca, Romania; Bromolla, Sweden; Bucuresti, Romania; Rome, Italy; Berat, Albania; Dubai, United Arab Emirates; istanbul, Türkiye; Istambul, Türkiye; Ankara, Türkiye; Istanbul, Türkiye; Sofia, Bulgaria; Krakow, Poland; Krosno, Poland; Lublin, Poland; Poland; Poznan, Poland; Warsaw, Poland; Porto, Portugal; Port Vila, Vanuatu; Podgorica, Montenegro; Pilsen, Czechia; Lisbon, Portugal; Riga, Latvia; Barcelona, Spain; Madrid, Spain; Tenerife, Spain; Tiraspol, Moldova, Republic of; Nicosia, Cyprus; Almaty, Kazakhstan; Astana, Kazakhstan; Athens, Greece; Baku, Azerbaijan; Belgrade, Serbia; Bratislava, Slovakia; Bucharest, Romania; Budapest, Hungary; Dnipro, Ukraine; Erevan, Armenia; Kharkiv, Ukraine; Ljubljana, Slovenia; Sarajevo, Bosnia and Herzegovina; Skopje, North Macedonia; Banská Bystrica, Slovakia; Toshkent, Uzbekistan
Workplace: remote
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio.
We are currently looking for a
dedicated
Technical Support Engineer / Linux Systems Administrator to join one of our
clients' teams
. If you're looking for an exciting opportunity to grow in an innovative environment, this could be the perfect fit for you.
Key Responsibilities
Infrastructure Collaboration:
Work within the technical team to administer and maintain GNU/Linux operating systems and virtualized/containerized environments (OpenVZ, KVM, Docker, etc).
Web Hosting Operations:
Participate in the deployment, management, and troubleshooting of industry-standard control panels (like cPanel/WHM, Plesk) within shared hosting environments.
Application & Web Stack Support:
Troubleshoot and optimize web applications built on common web technologies, frameworks and CMS platforms (WordPress, Laravel, etc.). Assist clients and resolve complex issues related to PHP, with knowledge of Node.js and Python stacks considered a strong plus.
Network & Security Operations:
Help configure and maintain network protocols, firewalls, and WAFs (ModSecurity, Imunify360). Work with the team to identify, respond to, and mitigate security incidents (malware, phishing, DoS, etc.).
Mail Server Administration:
Troubleshoot mail flow and deliverability issues, you are already familiar with Exim, Dovecot, SPF, DKIM, DMARC, and the use of external mail relays.
Performance & DevOps:
Contribute to routine service monitoring and execute performance tuning across Apache, Nginx, LiteSpeed, and database engines (mainly MySQL/MariaDB, and rarely PostgreSQL and Redis).
Reliability & Migrations:
Support infrastructure projects, including migration of hosting accounts, VMs, and mail systems. Assist in testing and implementing disaster recovery, backups, failovers, and caching/CDN strategies.
Required Qualifications
Experience:
Several years of hands-on experience in the web hosting industry in both technical support and system administration.
OS Mastery:
Advanced proficiency in Linux system administration and troubleshooting. Familiarity with Windows Server environments (including IIS, MSSQL) for cross-platform support cases.
Hosting Stacks:
Deep understanding of the cPanel/WHM ecosystem, CloudLinux (LVE, CageFS, Selectors), PHP configuration, and typical shared hosting constraints and workarounds. In addition to proven expertise configuring, managing, and troubleshooting HTTP web servers (Apache, Nginx, LiteSpeed, etc.).
Web Technologies:
Strong grasp of web server mechanics, relational/NoSQL databases, and the ability to debug complex web apps at the server level.
Networking Fundamentals:
Solid understanding of TCP/IP, DNS, and network protocols.
Communication:
Strong ability to manage escalated support tickets and collaborate with peers to provide custom technical solutions for clients.
Nice-to-Have
Automation & Scripting:
Proficiency in writing Bash scripts, Python utilities, and utilizing Ansible playbooks to help the team automate routine deployments and maintenance tasks.
Billing & Integration:
Experience with WHMCS backend architecture and custom module integrations.
Hardware & Architecture:
Familiarity with high-density enterprise server architectures and large-scale account consolidation workflows.
Multilingual Support:
Professional fluency in English is highly advantageous for internal documentation and diverse client communication.
Location: India
Job Overview:
We are seeking a skilled and experienced Azure DevOps Engineer with a strong background in Linux administration to join our dynamic team. The ideal candidate will be responsible for managing and optimizing our Azure cloud infrastructure, ensuring seamless CI/CD pipelines, and maintaining the security and efficiency of our Linux-based systems.
Senior Level - L3
Required Azure Cloud Experience
Key Responsibilities:
•
Azure Cloud Management:
• Design, implement, and manage Azure infrastructure using Infrastructure as Code (IaC) tools like Terraform, ARM templates, or Bicep.
• Automate cloud deployments and manage resources using Azure DevOps pipelines, scripts, and other automation tools.
• Monitor and optimize the performance, scalability, and cost of Azure services.
•
CI/CD Pipeline Development:
• Create, maintain, and enhance CI/CD pipelines for applications and services hosted on Azure.
• Collaborate with development teams to integrate code repositories, build processes, and deployment automation.
• Ensure proper version control and release management practices are followed.
•
Linux Administration:
• Manage and maintain Linux servers, ensuring high availability, security, and performance.
• Perform regular system updates, patches, and configuration management using tools like Ansible, Puppet, or Chef.
• Troubleshoot and resolve system-related issues, including networking, security, and application performance.
•
Security and Compliance:
• Implement and enforce security best practices for both Azure cloud services and Linux servers.
• Conduct regular security assessments and audits, applying patches and updates as necessary.
• Ensure compliance with relevant regulations and industry standards.
•
Collaboration and Support:
• Work closely with development, QA, and operations teams to streamline processes and improve efficiency.
• Provide support for production systems, including on-call rotations as needed.
• Document processes, configurations, and best practices for both Azure and Linux environments.
Required Skills and Qualifications:
•
Technical Expertise:
• Proven experience with Azure cloud services, including VM management, networking, storage, and security.
• Strong proficiency in Linux system administration, including experience with Red Hat, Ubuntu, or CentOS.
• Hands-on experience with CI/CD tools like Jenkins, Azure DevOps, GitLab, or similar.
• Proficient in scripting languages such as Bash, PowerShell, or Python.
• Familiarity with containerization technologies like Docker and orchestration tools like Kubernetes.
•
Problem-Solving:
• Strong analytical and troubleshooting skills, with the ability to diagnose and resolve complex technical issues.
• Experience in performance tuning, monitoring, and capacity planning for cloud and Linux environments.
•
Soft Skills:
• Excellent communication and collaboration skills, with the ability to work effectively in a team-oriented environment.
• Strong documentation skills and attention to detail.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
Preferred Qualifications:
• Certification in Azure (e.g., Azure Administrator, Azure DevOps Engineer).
• Experience with cloud-native tools and services like Azure Kubernetes Service (AKS), Azure Functions, or Logic Apps.
• Experience with network security and VPN configuration in cloud environments.
• Familiarity with database management in cloud environments (SQL, NoSQL).
Location: IND - Pune
About Monster Energy:
Forget about blending in. That's not our style. We're the risk takers, the trailblazers, the gamechangers. We're not perfect and we don't pretend to be. We're raw, unfiltered, and a bit unconventional. Our drive is just like our athletes, unrivaled. The power is in your hands to define what success looks like and where you want to take your career. It's not just about what we do, but about who we become on along the way. We are much more than a brand here. We are a way of life, a mindset. Join us.
A Day in the Life:
Ready to own the floor? As a Warehouse Supervisor, you'll be the driving force behind our warehouse operations, leading a team to keep products moving seamlessly from receiving to shipping. You'll oversee inventory management, order fulfillment, loading and unloading activities, and warehouse organization, ensuring every shift runs safely, efficiently, and with the relentless pace that powers Monster Energy.
The Impact You'll Make:
Assist with design and implementation of work methods and operational procedures for activities, such as verification of incoming and outgoing shipments, handling and disposition of materials, and keeping warehouse inventory current.
Review shipping or receiving orders and requests for movement of materials and products. Manage inventory accuracy through monitoring daily warehouse activities, cycle counts, stock takes and audits to verify results.
Develop work schedules and assigns work to subordinates. Supervise staff, manage workload and provide effective guidance and direction. May train, evaluate employee performance, and recommend or initiate promotions, transfers, and disciplinary action.
Review work processes, recommend measures to improve production methods, equipment performance, and quality of product or service, and suggest changes in working conditions to increase efficiency.
Provide leadership support by establishing clear expectations and demonstrating high standards of work practices and safety conscious behavior.
Communicate with other shift supervisor and warehouse manager regarding the progress of the shift and any outstanding issues.
Keeps accurate records, and prepares and submits required paperwork.
Who You Are:
Prefer a Bachelor's Degree in the field of -- Business Administration, or related field of study.
Between 3-5 years of experience in Warehouse supervisor role.
Experience in
logistics operations would be an added advantage.
Candidates with knowledge of WMS (Warehouse Management Systems), OHSAS, and 5S would be preferred.
Read our privacy policy here:
Privacy Policy
Location: India
Job Title:
Accounting Manager
Location:
Remote (LATAM or INDIA)
Employment Type:
Full-Time
Job Summary:
We are looking for an experienced and client-focused
Accounting Manager
to join our team. The Accounting Manager will be responsible for maintaining strong client relationships, managing portfolio of accounts, and ensuring accurate and timely financial operations. This role requires strong leadership, analytical skills, and a proactive approach to driving account performance and revenue growth.
Key Responsibilities:
Client Relationship Management
Build and maintain long-term relationships with clients through consistent communication and support.
Serve as the primary point of contact for all client-related concerns, escalations, and conflict resolution.
Ensure client satisfaction by delivering timely and effective solutions.
Sales and Financial Oversight
Oversee the sales process, including contract renewals, invoicing, and billing accuracy.
Review and approve account transactions to ensure compliance with company policies and financial standards.
Monitor account performance to identify trends and areas for improvement.
Team Supervision and Coordination
Collaborate with the internal operations team to supervise staff assigned to accounts under your management.
Provide guidance and support to ensure team members meet or exceed performance targets.
Facilitate communication between clients and internal departments to maintain smooth account operations.
Growth and Revenue Generation
Identify new sales opportunities within existing accounts to drive revenue growth.
Develop strategies for account expansion and retention.
Reporting and Analysis
Prepare and present regular account performance reports and financial updates to senior management.
Analyze account metrics and sales performance, recommending improvements as needed.
Qualifications:
Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
Proven experience in account management, client servicing, or financial oversight.
Strong leadership and interpersonal skills.
Excellent communication, conflict resolution, and problem-solving abilities.
High attention to detail and accuracy in financial processes.
Proficiency in accounting software and Microsoft Office tools.
Join Us:
Become a part of our dynamic team! If you are a strong English communicator with a positive attitude, optimism, and energy, and
you’re eager to make a significant impact in a growing company, we would love to hear from you. At H!KINEX, we offer not just a job, but a career path where your contributions are valued, your ideas are heard, and your growth is supported. Enjoy the flexibility of remote work, the challenge of a rewarding role, and the opportunity to work alongside industry leaders in a collaborative and innovative environment. Join us, and let's achieve success together!
Location: Waldorf, Maryland
About Snap! Mobile, Inc:
Founded in 2014, Snap! Mobile is the creator of Snap! Raise, the nation’s largest and top-performing digital fundraising
platform for high school and youth athletics and activities. Since its founding, Snap! Raise has helped over 150,000 schools, groups, and teams raise more than
$1 billion
.
Snap! Mobile
supports schools, teams, and organizations with Snap! Mobile One, an all-in-one app designed to
simplify operations and enhance community engagement. Snap! Mobile One combines the power of Snap! Raise
fundraising, fan and community engagement, event scheduling, registration, website management, messaging services,
money management, and spirit wear to deliver everything administrators need to succeed in one easy-to-use app.
About the Role:
As an
Account Executive
, you will drive the performance and success of your territory by executing a strategic sales plan to generate and develop business opportunities across schools and organizations in your area. You will be responsible for establishing relationships and maintaining and growing existing business. Snap Mobile Account Executives make a tremendous impact and are trusted by athletic directors, coaches, educators, booster clubs, and their communities to support the programs of those we serve.
This is a Full-Time position.
A Day in the Life
Grow business and achieve sales targets by developing, and executing a territory plan
Earn credibility as an industry expert for athletic directors, coaches, group leaders, and administrators
Understand customer objectives, and articulate relevant technology and industry trends
Represent Snap! Mobile at events to influence sales opportunities
Build and cultivate customer relationships at schools, districts, club sports
Manage sales pipeline and provide accurate sales forecasts
Maintain accurate customer records within the company’s systems, including HubSpot
Role Progression
Within 1 Month, You Will:
Complete new hire onboarding including eLearning courses, certification, instructor-led training, role-play, and mentorship
Begin outreach to cultivate customer relationships with coaches, group leaders, athletic directors, and financial/district administrators
Effectively manage all steps in the sales process and track progress in CRM
Learn best practices, processes, and business tools used including HubSpot
Within 3 Months, You Will:
Be executing a strategic territory growth plan, built in collaboration with your manager
Feel confident in prospecting new business, conducting discovery calls, and presentations to customers both in-person and digitally
Know how to prospect to create new revenue opportunities
Within 6 Months, You Will:
Complete sales activities at volume with a high degree of independence, both in-person and digitally
Prospect and close sales toward quarterly and annual targets
Work sales opportunities from beginning to end, resulting in new business
Increase customer saturation and retention rates, add revenue through customer acquisition
What Sets Us Apart?
Work with an industry leader to innovate and develop products to serve our customers
Work with a team that has a proven track record of growth and achievement
Support your community, and it’s future leaders by providing a better opportunity
You will be challenged and encouraged to broaden your skills
Regular social & philanthropic events
Access to personal development courses and tools internally
About You
You are organized, get things done, and routinely exceed goals
You are comfortable in a quickly changing environment and adapt to reach high-performance
You have a strong desire to learn in a fast-moving technology company
Thrive on open transparency, communication, and collaboration
2+ years of sales experience
Requirements:
Clean driving record
Compensation:
Base Salary $40K + Commission, uncapped with average OTE of $70K - $175K in year one
Snap! Mobile is proud to offer the following benefits:
Medical, Dental, Vision
401K match from the company
Paid Company Holidays
Unlimited PTO
Compensation:
Base + Commission with an average OTE of $75 -95K in year one.
Account Executive Compensation
$75,000
—
$95,000 USD
CA Residents click here for privacy policy
We use E-verify to onboard new hires. Please click
here
to learn more.
Location: Warsaw, Poland
Introduction
Dentons Business Services EMEA
is the operational backbone of Dentons, supporting the world's largest law firm in delivering exceptional service to clients across Europe, the Middle East, and Africa. As a crucial component of Dentons' global network, our EMEA business services team plays a key role in driving efficiency, innovation, and collaboration.
At Dentons Business Services EMEA, we are committed to excellence in supporting legal professionals with cutting-edge solutions. Our dynamic and diverse team collaborates seamlessly to provide a wide range of services, including finance, IT, human resources, marketing, and more. We pride ourselves on fostering a culture of continuous improvement and adaptability.
The Department
The Finance System Team plays a significant role in the operational success of Dentons. We look for focused, flexible individuals from a variety of backgrounds who are team players. Previous experience within the legal sector is not always essential and we seek people who relish opportunities to excel, grow and share in our success. We want to give everyone the opportunity to develop their potential fully and, therefore, provide support, training, and encouragement to members of staff at all levels.
The Role
Dentons is recruiting a
Finance Systems Analyst
on an 18-month fixed-term contract. The individual will have responsibility for providing technical support, system analysis and administration, and championing system best practice for the firm's financial systems which include Elite 3E, Intapp Time and Emburse expense management solutions. The firm has recently implemented a new Practice Management System after a multi-year programme and the role is instrumental in maximizing return on that investment.
The successful candidate must have:
4+ years' experience working within a Finance, IT or professional services technical support team
strong organizational skills with the ability to manage and prioritise multiple activities
Demonstrated the ability to work in a support model (technical and/or business) with a proven track record supporting business-critical applications
Skilled in identifying and implementing innovation and improvements in service delivery
Excellent skills in working with business, technical teams and external vendors and developing strong stakeholder relationships
Excellent documentation skills.
Requirements
Role Responsibilities
Daily monitoring and data integrity checks for the suite of financial systems
System administration and support for other financial systems including Elite 3E, Intapp Time, Emburse, Enable (ERM). Analysing data feeds in Integration Builder to ensure accurate system integration.
Handling missing time queries from both Legal Service and Business Service colleagues
Administering system access control and configuring system security
Proactively respond to queries and requests via email, telephone, and Fresh Helpdesk ITSM
Undertaking system Month End process as part of a rostered team
Support with the development of system and process enhancements and upgrades
Support with a variety of testing activity to ensure quality control
Liaising with software vendor and managing escalation of issues and working with them where required.
Effective and timely status reports to line management
Assist with process documentation and instructions to ensure compliance and best practice
Experience, Skills & Knowledge
Essential:
Strong Elite 3E experience and knowledge
Highly collaborative and able to work with teams and users across offices
Excellent communication skills; Meticulous attention to detail
Strong analytical skills
Excellent organisational and project management skills
Demonstrate 'can do' attitude to problem solving
Aptitude for absorbing information quickly
Willingness to develop new skills in wide range of technology
Good understanding of Microsoft Office suite
Customer focused, flexible, results driven and used to operating in a period of change
Able to thrive working under pressure and multi-task
Ability to work in global environment with wide variety of people and projects in a collective and collaborative manner
Desirable:
Experience of IT and Finance operations and strong knowledge and experience in IT/Finance practices
Experience with financial and system related audits
Advanced Microsoft Excel skills for data manipulation and management
Experience with Microsoft SQL (T-SQL) or OQL highly advantageous
Understanding of databases, servers and system infrastructure beneficial
Experience managing or being involved with full life cycle projects beneficial
Experience in post-system transition activities and support
Process design, implementation, and optimisation
Collaboration with developers and technical teams
Strong business partnering with stakeholders
Benefits
Private medical healthcare provided by Medicover
MultiSport card
Benefit Cafeteria system
Option to join a private insurance plan
An additional day off for your birthday
Tailored learning & development opportunities
Hybrid work model with a modern office in Warsaw city center
Location: Riyadh, Saudi Arabia; Al Khobar, Saudi Arabia; Dubai, United Arab Emirates; Lusail, Qatar
The Public Relations Representative will support the
Gas Business
through media monitoring, media coordination, content development, and executive communications.
The role requires a strong understanding of media channels and the ability to identify and communicate important information related to the Gas Business. The successful candidate will also develop
high-level speeches, executive messages, media content, and communication materials
and support the creation and editing of video and visual content.
Key Responsibilities.
Monitor local, regional, and international media channels and identify important information, news, trends, and developments related to the Gas Business.
Analyze media coverage related to the Gas Business and highlight key opportunities, risks, and reputational issues for management.
Develop and maintain direct communication channels with the Upstream and Corporate Media departments.
Identify opportunities to publish Gas Business-related content through domestic and international media channels.
Develop high-level speeches, executive talking points, key messages, statements, and briefing materials for senior leadership.
Write high-quality media content, articles, press releases, announcements, and other corporate communication materials related to the Gas Business.
Convert complex technical and business information into clear, engaging, and impactful content suitable for executive and external audiences.
Develop, edit, and support the production of videos, presentations, graphics, and other multimedia content related to the Gas Business.
Coordinate with internal stakeholders to identify Gas Business projects, achievements, initiatives, and success stories suitable for media exposure.
Ensure all media and communication content is accurate, professionally written, aligned with corporate messaging, and suitable for domestic and international audiences.
Requirements
Bachelor's degree in
Communications, Public Relations, Journalism, Media, Business Administration, Management
, or a related field.
Relevant experience in
Public Relations, Media, Corporate Communications, Journalism, or Content Development
.
Strong experience in
professional writing and executive speech development
.
Excellent English writing, editing, and communication skills.
Strong understanding of media channels and media communication.
Experience in
video editing, graphic design, or multimedia content creation
is preferred.
Experience in the
Oil & Gas, Energy, or Gas Business
is highly desirable.
Riyadh, Saudi Arabia; Al Khobar, Saudi Arabia; Dubai, United Arab Emirates; Lusail, Qatar
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: Washington, D.C.
What you'll do
As a Principal Public Sector Architect you understand your customer’s scope and mission. You have a deep understanding of key drivers for the technology decisions in large government and education and how those drivers support their goals. You are familiar with key regulatory guidelines and constraints and the unique nature of those factors on technology modernization.
You can credibly engage across various technical domains. You have the capability to converse on risk management and have the ability to articulate the impact of risk to the organization in terms the government understands. You have an understanding of the factors and trends that are top of mind in government for CIOs, CISOs and other agency executives are thinking about to increase government services’ effectiveness, security and end user experience.
You will help our customers build digital transformation strategies using the Cloudflare technologies and platform.. You are aware of what comes next and you can position the value proposition of the Cloudflare platform in tangible benefits to the government mission, without necessarily referring to specific individual technologies.
Your aim is to understand our customers' journey, helping them identify, understand, and scope their needs as they replace or migrate from existing edge cloud and/or on-premises technologies. You will help them comprehend the value proposition of Cloudflare technology in relation to their transformation or other mandates, and you will guide them in building a roadmap towards their next-generation secure digital architecture using our platform.
In this role, you will work as a part of a highly visible structured team to build and maintain relationships with key stakeholders within our strategic customers. You will have a track record of public engagement and experience working internally to build the business case for solution development and enhancements. An equally important component of this role is the expectation that you scale your industry expertise and knowledge across the wider Pre-Sales organization.
What you will do:
Responsible for working with customers to define tailored visions, creating a path for innovation stretching multiple years out. Develop a roadmap with customer and internal Cloudflare stakeholders and together push the boundaries on how Cloudflare can help large government and education move forward. This includes identifying, understanding, scoping, and guiding the journey to replace or migrate from existing edge cloud and/or on-premises technologies.
Build and maintain the long term technical relationship of strategic accounts, ensuring the successful design, proof and adoption of Cloudflare as a part of the customers critical infrastructure.
Identify and drive strategic conversations with key stakeholders with the purpose of increasing our reputation and authority within the marketplace, and further establishing our footprint within the customer’s landscape.
Collaborate with specialists, architects, and subject matter experts across diverse functions. Apply extensive vertical knowledge and domain expertise to enhance the depth and effectiveness of engagement.
Available for consultation throughout a strategic engagement's lifecycle, from account planning and initial vision setting to guiding stakeholders through Solution Design.
Support for Business Value Assessment creation and delivery.
Contribute industry expertise to guide Cloudflare’s go-to-market and platform evolution.
Travel up to 40% during the quarter to support partner engagements, attend conferences, represent Cloudflare at industry events, and collaborate with your teammates.
Desirable skills, knowledge and experiences:
15+ years of prior Technical Sales, Engineering, and/or first-hand industry experience required.
Demonstrable experience in building trust and maintaining relationships with key customer stakeholders.
Strong understanding of both business strategy and technology at a deep level.
Aware of government and industry standards, frameworks and compliance requirements (i.e, HIPAA, PCI, SOX, FEDRAMP, GDPR, NIS2, etc.).
Experience in designing architecture, migration, and implementation of cloud, edge and on-premises technologies from industry incumbent legacy providers and solutions.
Compensation
Compensation may be adjusted depending on work location.
For Washington, DC based hires: Estimated annual salary of
$257
,000
- $31
4,000
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: Washington, D.C.
What you’ll do as a Senior Customer Engineer, Public Sector Federal
You are the technical lynchpin through the entire sales cycle - pre-sales and account technical leadership. You will work closely with our Public Sector prospects and customers to educate, empower, and ensure their success on the Cloudflare platform. Your technical expertise in Cloudflare’s global distributed network and technology will allow you to find best-fit solutions for prospects, to train and onboard new customers via video-conference or in person, create documentation, and to support the long-term technology strategy of the customer.
As a Public Sector Federal Solutions Engineer, you will need to have strong technical knowledge of both on premise security and networking implementations and public cloud initiatives common to US Public Sector Federal customers. You are the technical customer advocate within Cloudflare and will work closely with every team at Cloudflare, from Sales and Product, through to Engineering and Customer Support.
What we look for in our Solutions Engineers
Our Solutions Engineers come from a wide range of backgrounds: engineering, software development, product management, customer support, and project delivery. We're serious about building a diverse team. When hiring we look for diversity of experience combined with genuine curiosity for our technology.
Ultimately, you are passionate about technology and have the ability to explain complex technical concepts in easy-to-understand terms. You are naturally curious, and an avid builder who is not afraid to get your hands dirty. You appreciate the diversity of challenges in working with customers, and look forward to helping them realize the full promise of Cloudflare. You are an educator who works with empathy to drive positive outcomes for your customer. On the Solutions Engineering team, you will find a collaborative environment where everyone brings different strengths and jumps in to help each other.
Responsibilities
As critical members of Cloudflare’s Public Sector Sales team, Solutions Engineers drive technical discussions and implementations to help generate new business, expand existing business, and keep our customers happy.
In business generation and expansion, you’ll be tasked with qualification of prospect and customer use cases, technical requirements discovery, leading demonstrations, solution identification and design, and collaborative work on proofs-of-concept (PoCs).
For our existing customers, Solutions Engineers are part of a dedicated account team that advises the customer on technical best practices, implementation of Cloudflare products and features, and strategic guidance.
The role is focused on emerging Dept. of Defense & DISA segment within our Federal segment and as such will require some travel, Generally, the role requires 35-45% travel to attend meetings with prospects or customers, attend conferences and other industry events, and to collaborate with your Cloudflare teammates.
Requirements
Demonstrated understanding in internet technologies: OSI Model layers 1-7,Routing TCP/UDP, DNS (authoritative and recursive), HTTP(S), SSL / TLS.
Comfortable with SASE frameworks and related technologies such as Secure WEb Gateway, CASB, DLP, SD-WAN, etc.
Comfort with on premise infrastructure and networking configurations, including potential legacy systems or methodologies.
Minimum 4 years of experience in a customer-facing sales or consulting role supporting the US Federal Government.
Technical curiosity and passion: Cloudflare is at the cutting edge of internet technology, and our Solutions Engineers are viewed as subject-matter experts. It’s incumbent on us to stay up to date not only with Cloudflare’s specific products, but with industry trends.
A focus on learning, teaching, collaboration, mentorship, and growth, not only personally but also within the team and company.
Aside from technical and collaborative skills, we place a high value on project management, relationship building, and EQ.
Desired
You're not afraid of command-line interfaces, RESTful APIs, or analyzing HTTP request and response in a browser’s web inspector.
An undergraduate degree in Computer Science, Engineering or a related field. Reminder: this is not a strict requirement at all. Candidates from all walks of life are welcome.
Experience serving the US Department of Defense or DISA market segment
Bonus Points
Graduate-level degrees in Computer Science, Engineering or related fields. Reminder: this is not a strict requirement at all. Candidates from all walks of life are welcome.
Certifications: Azure/AWS/GCP Architect, etc.
More About You
You can translate technical concepts and jargon for a wide variety of audiences: from systems engineers, to front-end developers, through to IT managers and C-levels in enterprise organizations.
You want to be constantly learning new things and teaching what you've learned to the broader team through internal and external blog posts, team demos, and product training sessions.
You have a knack for understanding problems and finding creative ways to solve them. Our product suite is ever-growing, and knowing how to identify which parts will solve a customer's particular problem is important.
You understand how to manage a project, work to deadlines, and prioritize between competing demands.
Compensation
Compensation may be adjusted depending on work location.
For Washington based hires: Estimated annual salary of $211,000 - $257,000
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Remote, South Korea
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Support Engineer at GitLab, you'll sit at the intersection of Support and Engineering, helping customers solve complex, real-world challenges while running GitLab in diverse and demanding environments. You'll join the Engineering department and work directly with customers as they encounter edge cases. You'll dig into Linux systems, logs, and our Ruby on Rails codebase to troubleshoot performance issues, reproduce bugs, and contribute merge requests that fix problems at the source.
You'll also improve our documentation, refine support processes in our issue tracker, and collaborate closely with Product, Development, Infrastructure, Customer Success, and Sales so customer feedback directly shapes our roadmap. In your first year, you'll build deep expertise across a range of GitLab implementations, strengthen our ability to keep customers productive on both self-managed GitLab and GitLab.com software as a service, and help create tools and content that make support more efficient and effective for the entire team.
Some examples of our projects:
A tool to automatically check a GitLab Omnibus install for known issues
A solution to capture the state of a customer’s server for easier troubleshooting
A tool which turns log files into interactive tables to easily sort and filter columns
A ChatOps feature that makes it easier to identify user accounts on GitLab.com
What you’ll do
Act as an escalation point for difficult customer interactions and lead the resolution of complex issues through Zendesk tickets, merge requests, email, and video calls.
Mentor and guide teammates on complex troubleshooting and customer communication through pairing sessions and cross-team collaboration.
Advocate for and drive improvements to support practices, product quality, and reusable documentation and support content that directly influence team objectives.
Collaborate with Product, Development, Infrastructure, Customer Success, and Sales teams to shape product goals, roadmaps, and priorities while driving fixes and new features.
Participate in regular weekday and weekend on-call rotations during daytime hours, providing emergency support for self-managed GitLab and software as a service customers and coordinating incident communications with the GitLab.com Production team.
Participate in hiring by reviewing applications and assessments and joining interviews to help grow the Support team.
What you’ll bring
Experience owning complex, customer-facing technical cases from initial contact through triage, reproduction, bug reporting, resolution, and clear customer communication, including difficult or escalated interactions.
Strong experience with Linux systems administration, scripting, Git, and continuous integration and continuous delivery in production or customer environments, with the ability to investigate issues at both the infrastructure and application levels.
Ability to mentor teammates on complex troubleshooting and customer communication through pairing sessions, case reviews, and cross-team collaboration.
Experience collaborating with Product, Engineering, and Sales teams to turn customer feedback into product fixes, feature improvements, and roadmap priorities.
Familiarity with DevOps practices and technologies such as Kubernetes and serverless computing, and an understanding of how different GitLab implementations operate and affect customers.
Demonstrated ability to learn, collaborate across teams, and apply transferable skills from related technical support or engineering roles.
Fluent Korean language skills (required)
About the team
We're a globally distributed group of Support Engineers across the Americas, Europe, the Middle East, and Africa, and Asia-Pacific. We work asynchronously and stay connected through pairing sessions, one-on-one meetings, coffee chats, and Slack. We structure our shifts to support our personal lives while meeting customer needs. Thanks to GitLab’s transparency value, you can see what we are working on and how we operate on our
Support Team page
.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Amman, Jordan
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