Location: Yerevan, Armenia
Description
The MENA Region Partners Development Team Manager will be responsible for managing and driving a team of Partners Development Managers while ensuring operational excellence and strategic growth across the MENA region. This role involves managing people, ensuring efficient day-to-day operations, developing market strategies, and aligning regional goals with corporate objectives.
Responsibilities
Responsible for managing the Partners Development team, ensuring that the issues raised by team members are addressed and solved quickly
Initiate market research and ensure that there are no technical or procedural gaps in the company compared to the competitors, and initiate innovations that will put the company on better terms in the competition
Initiate product development requests once noticing product gaps, and be responsible for quickly solving the product-related gaps
Be the main contact person with Incident Management and Change Management teams and collaborate with the operators, internal teams, and Partners Development team to ensure that the issues are addressed and solved quickly
Be in touch with operators, get involved with issues raised by the operators about product and processes, and escalate them to the Head of MENA.
Initiate Casino and Sportsbook development plan for the entire region and initiate a strategy to develop partner numbers with targeted promotional activities
Be responsible for the collaboration of the Casino Success team of MENA, involved with all decisions about the promotional activities with Casino Success managers and the Partners Development team. Track the success of the promotional activities
Provide weekly and monthly reports to the Head of MENA about achievements, present issues, promotional activities, and matters that should be solved with the involvement of the Head of MENA.
Requirements
Proven experience (3+ years) in a partnership management, business development, or operational role within the iGaming or related tech industry
2-3 years in a leadership or team lead role
Experience in revenue growth, retention, and upselling strategies
Ability to manage a team of up to 12 managers.
Strong skills in: Performance management, Mentorship and coaching, Conflict resolution, Cross-team coordination
Excellent communication, negotiation, and relationship-building skills.
Ability to manage relationships with: C-level stakeholders, Product teams, Commercial teams, and Technical teams.
Ability to work under pressure and multitask.
Effective time management skills
Ability to pay attention to details at work and prioritize them
Advanced knowledge of the Armenian language and excellent knowledge of the English language.
Location: Remote
Workplace: remote
Arcadia is dedicated to happier, healthier days for all. We believe that there is a better healthcare world – one powered by data. Our platform transforms complex, diverse data into a unified foundation for health, helping organizations deliver better care, boost revenue, and lower costs.
We’re a team of fiercely driven individuals committed to making healthcare more sustainable—and we’re looking for passionate people to help us get there.
For more information, visit arcadia.io
Why This Role is Important to Arcadia
Reporting to the SVP, Growth, the Vice President of Sales, Payor is charged with generating new business opportunities for Arcadia.The VP of Sales, Payor is responsible for identifying, engaging, and closing new accounts in the Payor Healthcare market, which Arcadia defines as including Commercial and Private Payors on a regional and national scale.
What Success Looks Like
In 3 months
Learn all about Arcadia and what makes us special
Our sales and contracting process
Bond with your teammates and stakeholders
Play a key role in conferences
In 6 months
You will have established a solid relationship of trust and collaboration with your VPs of Sales
You will be leading the contracting phase with prospective clients
Close your first deal
You will be very conversant in our solution and be able to run your own presentations
In 12 months
What You'll Be Doing
BUSINESS DEVELOPMENT
Conduct research to expand prospect list using Definitive, LinkedIn Sales Navigator, and
other methods
Identify and develop leads and
opportunities from multiple sources including prospect lists,
discovery, and individual research
Build and cultivate prospect relationships by initiating communications and conducting follow-up qualification to move opportunities into the sales funnel
Perform thorough needs assessment and identify prospects pain points to determine how Arcadia’s solutions address those needs
Building and increasing industry knowledge and acumen to position Arcadia’s value proposition across multiple use case in the health system, ACO, and Payer segments. Own and drive proposal planning, development, and delivery to key client executives
Own and drive contract creation, legal review, and signature process with internal operations and key client executives
Identify and assist in resolving challenges that could prevent account retention, expansion, and referrals
Build relationships with C-level and purchasing executives at key prospects in support of sales and growth activities
INTERNAL OPERATIONS
Collaborate effectively with internal stakeholders from Product Management, Sales Operations, Operations and Finance throughout the course of each deal
Ensure all accounts you are working have documented pursuit plans and participate in regular account review meetings with the VP of Sales and line-of-business (LOB) leaders
Provide accurate financial projections to executive leadership for opportunities in your
pipeline
Manage and maintain an accurate sales funnel in the system-of-record for Arcadia (Salesforce.com)
What You'll Bring
Bachelor’s degree in business, healthcare administration, engineering, or a related
discipline
A minimum of 5-7 years’ experience with a demonstrated track record of accomplishments
in payer/health plan sales and business expansion
Broad network of relationships with Commercial, Regional, Health Plans and well known in the payor community
Experience consistently securing multi-year, multi-million-dollar contracts with Payor organizations
What You’ll Get
An opportunity to help our health care crisis by assisting with the adoption of value-based
care
The ability to compete with a top KLAS rated solution set
High visibility and impact role supporting Arcadia’s rapid growth
Be a part of a mission driven company that is transforming the healthcare industry by
changing the way patients receive care
A flexible, remote friendly company with personality and heart
Employee driven programs and initiatives for personal and professional development
Be a member of the Arcadian and Barkadian Community
About Arcadia
Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health.We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time.We are passionate about helping our customers drive meaningful outcomes.
We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore ourwebsite.
This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties.For any security-specific roles, the responsibilities would be further defined by the hiring manager.
Location: San Francisco, CA; New York, NY
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
- Build enterprise-grade AI agents: As an Agent PM at Sierra, you will be responsible for partnering directly with our engineers and customers to build and ship AI agents that handle thousands of customer conversations a day.
- Engage with customers: In the role, you will engage with all levels of our customers’ businesses:
- Discover and assess their requirements.
- Prepare and present demonstrations of Sierra’s agent.
- Address and overcome technical challenges in the business process by working with technical counterparts.
- Develop and improve Sierra virtual agents to fit and anticipate our customers’ needs and business processes.
- Become trusted advisors and drive strategic technical strategies for our customers.
- Shape the product roadmap: Work with Sierra’s engineering and product development teams to scope and implement new features essential to the success of your customers.
WHAT YOU'LL BRING
- 5-7+ years experience in product development of highly technical products.
- Past experience in Product Management or other similar product development roles at or above the level of Senior Product Manager.
- Experience crafting and tailoring a message for potential customers, including executives.
- Ability to communicate highly technical concepts to both non-technical and technically proficient audiences, including recent AI developments.
- Degree in a technical or related field, or equivalent professional experience.
EVEN BETTER...
- AI-related experience (experience with product development for AI agents a plus).
- Some coding experience with React, Typescript, and Go.
- MBA or equivalent professional experience (while this is a product management role, you will have the opportunity to lean into broader business roles).
- Past roles that interface with end customers to influence software development.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
As a Transformative AI Research Economist at Anthropic, you will build macroeconomic models of AI that could be genuinely transformative and develop the scenario-based forecasting tools that let us reason quantitatively about economic trajectories with no historical precedent. You will work on questions of aggregate growth, income distribution, and economic governance under scenarios that most of the profession has not yet modeled seriously.
You will ground projections in microeconomic signals from the
Anthropic Economic Index
— usage patterns across millions of real-world AI interactions, surfaced through privacy-preserving measurement — so that scenario forecasts are disciplined by what we actually observe about task transformation and productivity. You will use frontier methods in growth theory, computational macro, and structural estimation, and contribute to AI-powered tools that expand what economic research can do.
Our team combines rigorous empirical methods with novel measurement approaches. We're building first-of-its-kind datasets tracking AI's impact on labor markets, productivity, and economic transformation. Using our
privacy-preserving measurement system
, we
analyze millions of real-world AI interactions
to understand how AI augments and automates work across different occupations and tasks.
Responsibilities
Build macroeconomic models of transformative AI spanning growth, labor markets, and income distribution
Develop and maintain scenario-based forecasting tools; publish forecasts for GDP, productivity, and unemployment under a range of AI-capability trajectories
Ground macroeconomic projections in microeconomic data from the Anthropic Economic Index, constraining theory with observed patterns of adoption and task transformation
Analyze questions of income distribution and economic governance under transformative-AI scenarios
Contribute to the development of AI-powered research tools for economics
Contribute to Economic Index Reports and publish Research Briefs on first-order questions as they arise
Build and maintain relationships with academic institutions, policy think tanks, and other research partners
Amplify external engagement through research publications, policy briefs, and presentations to diverse stakeholders
You May Be a Good Fit If You Have
PhD in Economics, or an exceptional candidate close to completion
Background in macroeconomics, growth theory, or public finance ideally with exposure to task-based frameworks and labor economics
A research record that engages seriously with the possibility of transformative AI — you treat the scenarios in this posting as live questions worth modeling rigorously, not speculation to be hedged against
Relevant experience in some of:
Macroeconomic modeling and structural estimation
Scenario-based and time-series forecasting
Task-based approaches to technological change
Computational methods, agent-based modeling, or large-scale simulation
Income distribution and inequality
Using large language models in the research workflow
Technical skills including:
Proficiency in Python, Julia, or similar for computational economics
Facility with AI coding agents as part of a research workflow
Comfort learning new technical tools and frameworks
Demonstrated ability to:
Lead research projects from conception to publication
Ship on tight timelines and revise in public as new data arrives
Communicate technical findings to diverse audiences
Strong interest in ensuring AI development benefits humanity
Some Examples of Our Recent Work
Labor market impacts of AI: A new measure and early evidence
Anthropic Economic Index Report: Economic Primitives
Anthropic Economic Index Report: Uneven Geographic and Enterprise AI Adoption
Estimating AI productivity gains from Claude conversations
The Anthropic Economic Index
Additional Information
For this role, we're looking for candidates who combine rigorous macroeconomic theory with computational fluency, and who are willing to model economic scenarios that fall outside the profession's usual range. The ideal candidate works at the intersection of growth theory, forecasting, and frontier AI.
Deadline to apply: None. Applications are reviewed on a rolling basis
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$405,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: New York, United States
This job is posted on behalf of CLT Recruiters.
We are currently seeking a
Senior Project Accountant
for a well-respected high-end residential construction company. In this role, you will take ownership of budget monitoring and billing cycles, ensuring all project financials remain compliant, accurate, and within contractual scope.
Responsibilities:
Financial Oversight & Controls:
Execute monthly reconciliations between project and general ledgers
Enforce precise cost coding to maintain strict alignment with project budgets and Work Breakdown Structures.
Perform variance analysis on committed vs. actual costs, proactively identifying and resolving budget discrepancies.
Direct the assembly of audit-ready draw packages, verifying the accuracy of subcontractor invoices, lien waivers, and supporting documentation.
Strengthen internal controls by optimizing invoice workflows, maintaining segregation of duties, and setting high documentation standards.
Create and maintain essential financial tools, such as change order logs and vendor tracking schedules.
Work with various teams to document financial workflows and ensure consistent audit readiness.
Process Review & Improvement:
Identify and resolve gaps in financial and admin workflows to maximize efficiency.
Support and implement process improvements such as the integration of software enhancements and better cross-functional team collaboration.
Drive organizational excellence by establishing and enforcing rigorous standards for financial documentation and regulatory compliance.
Collaboration & Problem Solving:
Drive project success by collaborating closely with PMs and service teams to provide mission-critical support.
Solve complex problems with a proactive mindset, staying ahead of potential issues with creative and composed decision-making.
Promote consistent, open, and transparent communication across the entire organization.
Compliance & Reporting:
Maintain and monitor compliance for subcontractors (COIs, licenses, waivers)
Monitor and support contract types, including cost-plus and lump-sum structures
Qualifications:
Bachelor's degree in Accounting, Finance, or related field
5+ years of construction accounting experience (residential/luxury projects preferred or commercial interiors)
Proficient in budget tracking, job costing, general ledger maintenance, and financial reporting
Skilled in Excel and experience with construction accounting software such as QuickBooks, Sage, Procore, etc.
Organized, detail-oriented, and proactive
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic exists to ensure the world safely navigates the transition through transformative AI. That work is funded by commercial revenue — and every dollar of it runs through Billing Platform. We build and operate the infrastructure that turns product usage into revenue across everything Anthropic ships:
Claude.ai
, the Developer Platform, Claude Code, and whatever comes next. The faster we can price it, charge for it, and account for it correctly, the faster Anthropic can fund the mission.
We’re looking for a software engineer to join Billing. Depending on where you land, you might be building the integration contracts product teams plug into so they can launch a paid SKU without becoming billing experts, automating the quote-to-cash lifecycle so enterprise deals don’t bottleneck on manual ops, or building the reconciliation and data foundations that keep every revenue number trustworthy at audit time. This is production-critical infrastructure where correctness is non-negotiable — a rounding error here is a revenue discrepancy somewhere else — and you’ll work closely with Finance, Product, Sales, and Accounting to build systems that scale with the business.
What you’ll do
Design and ship billing capabilities end to end — pricing primitives, payment flows, contract and entitlement models, revenue data pipelines — depending on the surface area you own.
Build for correctness first. Billing data is financial data; you’ll develop the instincts for where idempotency, reconciliation, and audit trails matter and where they don’t.
Own the interfaces. Whether it’s the billing API a product team integrates against or the revenue dataset Finance closes the books on, you’ll design contracts that hide the complexity and hold up under change.
Make build-vs-buy calls. We lean heavily on third-party billing, payment, and tax platforms, and you’ll decide where to extend them and where to build our own primitives around them.
Own the payments stack. Authorization rates and retry logic so a good card doesn’t silently decline, processing cost as a real number you drive down, automated dispute response, and fraud controls that stop bad actors without blocking real customers.
Drive down the manual work. Enterprise contract amendments, pricing config changes, billing support escalations — a lot of it is still human-in-the-loop, and closing that gap is a direct line to scale.
Operate what you ship. You’ll own SLOs on customer-facing flows, instrument the revenue pipeline so discrepancies surface before month-end close, and be on the hook when it pages.
Partner across the company. Growth wants promotional mechanics, Sales wants quote flexibility, Finance wants GAAP-clean data, product teams want it yesterday — you’ll help thread that needle.
You may be a good fit if you
Have 8+ years building backend or platform systems in production, 3+ years leading large scale, complex projects or teams as an engineer or tech lead
Have a track record of shipping in fast-moving environments where the requirements shift under you and you still land something correct and maintainable.
Care about correctness and data integrity as first-class design concerns, not afterthoughts — and know how to build systems that are easy to reason about when money is on the line.
Enjoy cross-functional work. Billing sits between Product, Finance, Sales, and Legal, and a lot of the job is translating between those worlds.
Strong candidates may also have
Built billing, payments, subscription, or fintech systems before — and know firsthand how a small pricing change ripples through the whole stack.
Direct experience integrating or extending third-party billing and payment platforms, and opinions on where they fall short.
Worked on revenue reconciliation, financial reporting pipelines, or systems that had to survive an audit.
Experience with enterprise commerce — CPQ, quote-to-cash, contract management, or the operational side of B2B billing.
Owned payments optimization in a self-serve or PLG environment — authorization rates, payment cost, fraud, chargebacks — and know what it takes to move those numbers without breaking the good customers.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$405,000
—
$485,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Oakland, California, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We’re looking for a strategic player coach – a Lead Product Designer who’s ready to tackle complex UX challenges and elevate our product to new heights. If you’re excited to dive deep into intricate design problems, raise the bar for design quality, and design and build a complex interface to data.
You’ll shape the workflows that empower technical users to seamlessly explore and understand their data. You’ll dig into user needs, collaborate closely with product and engineering on product strategy, and help foster a culture where design is seen as crucial to our success.
You will largely own both the design and much of the implementation of a cloud hosted offering. Experience in data interfaces, especially business intelligence, SQL and data exploration interfaces is a giant plus.
We value curiosity, humility, ambition, and designers who understand the technical underpinnings of data, and can even implement their own designs. If this sounds like you, send us a hello with a link to your portfolio. We’d love to see how you think, how you work, and the impact you’ve made!
This is a full-time, hybrid position based out of our Oakland, CA office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.
What You’ll Do
Own the end-to-end design strategy and execution for key areas of our product. Deliver creative solutions while proactively identifying and proposing future improvements and features. Collaborate closely with your stakeholders to shape roadmaps and product direction, align design strategy with business goals, and champion user-centered projects from concept to release.
Act as a vocal and opinionated champion for the user experience. Advocate for user-centered design principles within the organization. Confidently challenge and influence cross-functional partners to embed user considerations in product decisions and ensure the user voice and UX vision remain at the forefront of our product strategy.
Leverage strong communication and compelling storytelling skills to inspire trust, clearly articulate design rationale in terms of business value and technical feasibility, and effectively align teams around your cohesive design strategy. Champion user-centric ideas with your stakeholders and ensure daily design work actively supports strategic business objectives.
Promote design excellence by leading, mentoring, and inspiring your team with your expert guidance, actionable feedback, and championing of best practices. Foster a collaborative environment that encourages experimentation, creativity, and continuous improvement. Actively explore new tools, methods, and approaches to elevate the design process and raise the bar for UX quality across teams.
Conduct and utilize user research to deeply understand our technical users. Proactively identifying user needs, pain points, and opportunities. Inform design decisions with insights from your research and validate your concepts through testing and feedback.
Deliver with grit and urgency and drive impactful results in a fast-paced environment. Demonstrate resilience in navigating ambiguity, proactively unblock challenges, maintain momentum, and ensure high-quality design outcomes in a dynamic environment.
Skills We’re Looking For
8+ years of experience in end-to-end Product Design with significant experience designing for data-heavy, complex, technical or developer-oriented SaaS/B2B products.
Extensive AI tool and development experience
Proven track record of leading major design initiatives.
Proven track record of leading and mentoring other designers.
Exceptional product design skills, including user research, UX/interaction design, information architecture, and high-fidelity prototyping.
Strong systems-thinking capability with the ability to navigate ambiguity and complexity and simplify highly technical workflows.
Excellent communication and stakeholder management skills with ability to articulate design decisions clearly to diverse audiences including engineers, product managers, and executives.
Comfortable balancing strategic vision with practical, hands-on execution.
Experience working in data integration, analytics, developer tools, or related technical fields is strongly preferred.
#LI-HYBRID #LI-DJ1
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Oakland Pay Range
$223,987
—
$279,983.50 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: San Francisco, CA | New York City, NY | Washington, DC
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
Anthropic's Safeguards team is responsible for enforcing our policies, protecting users, and ensuring our platform is not misused. As a Safeguards Enforcement Analyst focused on Safety Evaluations, you'll play a central role in ensuring our models meet safety and policy standards before and after launch. You'll run and monitor evaluations, drive mitigations when issues surface, coordinate the creation of new evals, and help build the processes and documentation that allow the team to scale this work over time.
This role requires someone who is detail-oriented, comfortable navigating ambiguity, and capable of coordinating across teams to break new ground and drive work to completion. This work is deeply cross-functional — you'll partner closely with policy experts, Safeguards engineering teams, and many other stakeholders throughout the organization to ensure our evaluations are comprehensive and current, and that findings translate into meaningful improvements to model behavior.
Responsibilities
Support model launch readiness by running evaluations, monitoring and interpreting results, and surfacing regressions or unexpected behavior changes to relevant stakeholders
Partner closely with policy and domain experts throughout the evaluation lifecycle — from identifying risks and scoping the right evaluation approach, to coordinating creation of new evals and ensuring existing ones remain current with evolving policies, threat vectors, and model capabilities
Work with cross-functional stakeholders to help manage evaluation outcomes, including interpreting results and driving mitigations where needed
Think strategically about eval quality to build processes and eval paradigms that keep evaluations unsaturated, high-signal, and insightful as models improve
Build out processes and frameworks for creating product-specific evaluations as Anthropic's product surface area expands
Help design and scope tooling improvements that accommodate evolving eval needs and expand self-serve eval creation and iteration for non-technical users
Write and maintain rigorous documentation for evaluation creation, execution, and interpretation as the team builds out eval tooling and processes
You may be a good fit if you:
Have experience in trust and safety, content operations, policy enforcement, or a related operational role at a technology company
Thrive in ambiguous, fast-moving environments — you're energized rather than frustrated when the path forward isn't clearly defined and you need to figure it out as you go
Have experience building processes, workflows, or programs from scratch (zero-to-one work), not just maintaining existing ones
Have strong program management instincts, naturally creating structure around complex, multi-stakeholder efforts by tracking timelines, dependencies, and deliverables to keep work on track
Are eager to expand your technical toolkit, including adopting internal tools and AI-assisted workflows (e.g., Claude Code) to accelerate your work
Can manage multiple concurrent workstreams across different domain areas without losing track of details — strong prioritization and context-switching are essential when deadlines and priorities shift quickly
Are a strong generalist comfortable moving fluidly across different types of work and switching contexts throughout the day
Are comfortable making judgment calls with incomplete information and escalating appropriately when needed
Communicate clearly and concisely, both in writing and cross-functionally
Strong candidates may also have:
Experience operating under tight, high-stakes timelines — such as product launch cycles, incident response, or regulatory deadlines — where information and priorities can shift with little notice
Experience coordinating across engineering, policy, and product teams to translate findings into concrete action
Experience building and maintaining SOPs, runbooks, and operational documentation in fast-changing environments
Proficiency with data tools (SQL, dashboards, spreadsheets) sufficient to maintain and improve workflows
Comfort working with sensitive content areas as part of eval creation or enforcement review responsibilities
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$230,000
—
$270,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote, Canada
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
The Role
Reporting to the Vice President, Advanced Technology, you will be a member of the Advanced Technology / Applied AI Research team at PointClickCare.
You are a talented Senior Applied Researcher in AI / Machine Learning, looking to make a difference solving critical customer and business challenges in the dynamic healthcare market. You thrive applying creative and pragmatic solutions—from framing problems and preparing data, to selecting appropriate techniques, building and evaluating model systems—that will truly transform healthcare and enable our customers to deliver exceptional care.
Responsibilities
- Apply machine learning and AI techniques including GenAI and LLM-based approaches to develop model systems and solutions, collaborating across functions to scale and integrate these into large-scale cloud-based SaaS production environments for healthcare.
- Work with product leaders, clinical informaticists, data scientists, UI/UX researchers, engineers, and healthcare professionals to design and deliver high value solutions.
- Design, build and evaluate solutions that may involve structured or unstructured data for healthcare use cases, delivering capabilities such as predictive models, summarization, recommenders, semantic search, extraction, classification, or other AI/ML applications
- Perform research and experimentation to select appropriate approaches, algorithms, and evaluation methods, and execute the R&D needed to deliver production-ready model systems.
- Perform data collection, cleaning, analysis, prompt tuning, parameter fine-tuning, model training, development, and evaluation—using existing or developing new tools or workflows as needed.
- Apply and help evolve responsible AI evaluation practices, using approaches and frameworks such as LLM-as-judge, RAGAS, and LangSmith, and design and implement custom model performance and quality metrics as needed to ensure model quality, fairness, and safety at scale.
- Contribute to a collaborative team culture, sharing knowledge and helping develop new capabilities across the organization.
Required Experience
- Ph.D grad, with 1+ years related industry experience OR Masters grad with 4+ years industry experience--including at least 1 year directly related to healthcare ML/AI
- Proven industry experience through multiple major product releases in a commercial SaaS environment.
- Hands-on experience working with healthcare data (e.g. EHR, ADT, clinical notes).
- Proficiency in Python. Proficiency in Java or other languages helpful.
- Proficiency with SQL and data engineering for AI/ML applications.
- Experience working with large datasets using big data frameworks (e.g. Azure Data Lake, Apache Spark or Databricks)
- Solid understanding of transformer models and LLM-based approaches, including hands-on experience with prompt tuning and PEFT methods (e.g. LoRA, QLoRA) using frameworks such as Hugging Face Transformers.
- Experience building and evaluating models using modern ML packages such as NumPy, SciPy, Pandas, Scikit-learn, PyTorch, and LightGBM.
- Experience building and deploying models using public cloud infrastructure (Azure, AWS, or Google Cloud), including familiarity with version control, CI/CD pipelines, and scaling considerations for production ML systems at SaaS scale.
- Strong communication and collaboration skills; comfortable working on a distributed team.
- Experience with one or more of: reinforcement learning or RLHF, NLP techniques for summarization, extraction, classification, or semantic search, retrieval-augmented generation (RAG) pipelines and/or agentic frameworks (e.g. LangChain, LlamaIndex).
#LI-AV1
#LI-remote
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The CAD base salary range for this position is $159,000-176000 (not overtime eligible) + bonus + benefits. Compensation is assessed individually and aligned to experience, skills, and market context. The posted range reflects typical expectations for this role.
Location: Remote - US
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
The Role
Reporting to the Vice President, Advanced Technology, you will be a member of the Advanced Technology / Applied AI Research team at PointClickCare.
You are a talented Senior Applied Researcher in AI / Machine Learning, looking to make a difference solving critical customer and business challenges in the dynamic healthcare market. You thrive applying creative and pragmatic solutions—from framing problems and preparing data, to selecting appropriate techniques, building and evaluating model systems—that will truly transform healthcare and enable our customers to deliver exceptional care.
Responsibilities
- Apply machine learning and AI techniques including GenAI and LLM-based approaches to develop model systems and solutions, collaborating across functions to scale and integrate these into large-scale cloud-based SaaS production environments for healthcare.
- Work with product leaders, clinical informaticists, data scientists, UI/UX researchers, engineers, and healthcare professionals to design and deliver high value solutions.
- Design, build and evaluate solutions that may involve structured or unstructured data for healthcare use cases, delivering capabilities such as predictive models, summarization, recommenders, semantic search, extraction, classification, or other AI/ML applications
- Perform research and experimentation to select appropriate approaches, algorithms, and evaluation methods, and execute the R&D needed to deliver production-ready model systems.
- Perform data collection, cleaning, analysis, prompt tuning, parameter fine-tuning, model training, development, and evaluation—using existing or developing new tools or workflows as needed.
- Apply and help evolve responsible AI evaluation practices, using approaches and frameworks such as LLM-as-judge, RAGAS, and LangSmith, and design and implement custom model performance and quality metrics as needed to ensure model quality, fairness, and safety at scale.
- Contribute to a collaborative team culture, sharing knowledge and helping develop new capabilities across the organization.
Required Experience
- Ph.D grad, with 1+ years related industry experience OR Masters grad with 4+ years industry experience--including at least 1 year directly related to healthcare ML/AI
- Proven industry experience through multiple major product releases in a commercial SaaS environment.
- Hands-on experience working with healthcare data (e.g. EHR, ADT, clinical notes).
- Proficiency in Python. Proficiency in Java or other languages helpful.
- Proficiency with SQL and data engineering for AI/ML applications.
- Experience working with large datasets using big data frameworks (e.g. Azure Data Lake, Apache Spark or Databricks)
- Solid understanding of transformer models and LLM-based approaches, including hands-on experience with prompt tuning and PEFT methods (e.g. LoRA, QLoRA) using frameworks such as Hugging Face Transformers.
- Experience building and evaluating models using modern ML packages such as NumPy, SciPy, Pandas, Scikit-learn, PyTorch, and LightGBM.
- Experience building and deploying models using public cloud infrastructure (Azure, AWS, or Google Cloud), including familiarity with version control, CI/CD pipelines, and scaling considerations for production ML systems at SaaS scale.
- Strong communication and collaboration skills; comfortable working on a distributed team.
- Experience with one or more of: reinforcement learning or RLHF, NLP techniques for summarization, extraction, classification, or semantic search, retrieval-augmented generation (RAG) pipelines and/or agentic frameworks (e.g. LangChain, LlamaIndex).
#-LI-AV1
#LI- remote
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The USD base salary range for this position is $182,700-203000 (not overtime eligible) + bonus + benefits. Compensation is assessed individually and aligned to experience, skills, and market context. The posted range reflects typical expectations for this role.
Location: USA
Workplace: Remote
Moonshot is the “Robinhood for DeFi”—an iOS and Android app that lets anyone trade cryptocurrencies on-chain through a user-friendly interface.
Since our launch in July 2024, we’ve attracted 2M+ users.
Our mission: Make moonshots possible for everyone.
Our vision: Make a world where life-changing financial outcomes are within everyone's reach.
Everyone on our team is both a decision-maker and an implementer—united by a sense of urgency and driven by the conviction that our work can transform global finance. If you thrive on curiosity, welcome tough challenges, and aspire to leave a meaningful mark on the world, Moonshot is the place for you. You’ll run toward the hardest problems alongside high-caliber teammates who consistently push each other to excel and who share your dedication to shaping the future of decentralized finance.
This role is full-time, preferably located in NYC. Open to remote for the right candidate.
THE OPPORTUNITY
As a Staff Backend & Platform Engineer at Moonshot, you’ll own some of the most critical systems in our stack: identity and access, funds movement and ledgering, and the blockchain infrastructure that powers our on-chain trading. This role is similar to staff engineers at leading crypto wallets and exchanges who own authentication stacks, key management, and high-scale financial backends. You’ll design, build, and operate systems that must be both highly reliable and extremely secure, enabling product teams to move quickly on a solid foundation.
WHAT YOU’LL DO
- Design, build, and operate Identity & Access Management services:
- Authentication flows, sessions, device trust.
- Authorization and entitlements (roles, permissions, policies).
- Security controls such as MFA and key management (working with security teams).
- Own financial operations systems:
- Transfers and payments orchestration.
- Ledgering and reconciliation flows.
- Limits, risk controls, and transactional correctness.
- Build and maintain blockchain infrastructure:
- Node and RPC management.
- Transaction submission, monitoring, and retry logic.
- Indexing and streaming of on-chain data into internal services and data stores.
- Define and uphold reliability and observability standards:
- SLOs and error budgets for core services.
- Dashboards, alerts, runbooks, and incident management practices.
- Lead large, cross-functional technical projects from design through rollout, collaborating with Product, Security, and Ops.
- Mentor and guide other engineers, contributing to engineering standards, design reviews, and documentation.
- Stay close to industry best practices in auth, key management, and secure infrastructure for crypto and trading.
WHAT WE LOOK FOR IN YOU
- 5–12+ years of backend or product or platform engineering, including experience with high-scale, high-availability systems in fintech, crypto, or similar domains.
- Deep expertise in at least one of:
- Identity & access / security engineering
- Financial systems / ledgering / payments
- Blockchain infrastructure / on-chain data
- Strong experience designing and operating distributed systems (datastores, queues, streaming, background workers).
- Track record driving architecture decisions and seeing them through implementation and adoption.
- Strong operational mindset: monitoring, on-call, incident response, and postmortems.
- Excellent collaboration skills, especially with Product, Security, and Ops.
NICE TO HAVES
- Experience with Flutter, React Native, React, Headless CRMs
- Experience with Go, Rust, Solana
- Experience with Google Cloud or Amazon Web Services
- Experience with crypto wallets, exchanges, or onchain protocols including DeFi, L2s, ZK
- Exposure to data warehousing and analytics for financial reporting.
- Contributions to open-source projects.
LOCATION
- NYC preferred (with periodic in-person sprints).
- Remote-friendly within the United States and Canada; travel ~1wk/quarter
COMPENSATION & PACKAGE
- Competitive salary and meaningful equity.
- 5% 401(k) match.
- Health benefits with employer-covered premiums, plus life insurance coverage.
- One-time office setup stipend.
- Flexible PTO.
Location: USA
Workplace: Remote
Moonshot is the “Robinhood for DeFi”—an iOS and Android app that lets anyone trade cryptocurrencies on-chain through a user-friendly interface.
Since our launch in July 2024, we’ve attracted 2M+ users.
Our mission: Make moonshots possible for everyone.
Our vision: Make a world where life-changing financial outcomes are within everyone's reach.
Everyone on our team is both a decision-maker and an implementer—united by a sense of urgency and driven by the conviction that our work can transform global finance. If you thrive on curiosity, welcome tough challenges, and aspire to leave a meaningful mark on the world, Moonshot is the place for you. You’ll run toward the hardest problems alongside high-caliber teammates who consistently push each other to excel and who share your dedication to shaping the future of decentralized finance.
This role is full-time, preferably located in NYC. Open to remote for the right candidate.
THE OPPORTUNITY
As a Senior Backend & Platform Engineer at Moonshot, you’ll own some of the most critical systems in our stack: identity and access, funds movement and ledgering, and the blockchain infrastructure that powers our on-chain trading. This role is similar to staff engineers at leading crypto wallets and exchanges who own authentication stacks, key management, and high-scale financial backends. You’ll design, build, and operate systems that must be both highly reliable and extremely secure, enabling product teams to move quickly on a solid foundation.
WHAT YOU’LL DO
- Design, build, and operate Identity & Access Management services:
- Authentication flows, sessions, device trust.
- Authorization and entitlements (roles, permissions, policies).
- Security controls such as MFA and key management (working with security teams).
- Own financial operations systems:
- Transfers and payments orchestration.
- Ledgering and reconciliation flows.
- Limits, risk controls, and transactional correctness.
- Build and maintain blockchain infrastructure:
- Node and RPC management.
- Transaction submission, monitoring, and retry logic.
- Indexing and streaming of on-chain data into internal services and data stores.
- Define and uphold reliability and observability standards:
- SLOs and error budgets for core services.
- Dashboards, alerts, runbooks, and incident management practices.
- Lead large, cross-functional technical projects from design through rollout, collaborating with Product, Security, and Ops.
- Mentor and guide other engineers, contributing to engineering standards, design reviews, and documentation.
- Stay close to industry best practices in auth, key management, and secure infrastructure for crypto and trading.
WHAT WE LOOK FOR IN YOU
- 5–12+ years of backend or product or platform engineering, including experience with high-scale, high-availability systems in fintech, crypto, or similar domains.
- Deep expertise in at least one of:
- Identity & access / security engineering
- Financial systems / ledgering / payments
- Blockchain infrastructure / on-chain data
- Strong experience designing and operating distributed systems (datastores, queues, streaming, background workers).
- Track record driving architecture decisions and seeing them through implementation and adoption.
- Strong operational mindset: monitoring, on-call, incident response, and postmortems.
- Excellent collaboration skills, especially with Product, Security, and Ops.
NICE TO HAVES
- Experience with Flutter, React Native, React, Headless CRMs
- Experience with Go, Rust, Solana
- Experience with Google Cloud or Amazon Web Services
- Experience with crypto wallets, exchanges, or onchain protocols including DeFi, L2s, ZK
- Exposure to data warehousing and analytics for financial reporting.
- Contributions to open-source projects.
LOCATION
- NYC preferred (with periodic in-person sprints).
- Remote-friendly within the United States and Canada; travel ~1wk/quarter
COMPENSATION & PACKAGE
- Competitive salary and meaningful equity.
- 5% 401(k) match.
- Health benefits with employer-covered premiums, plus life insurance coverage.
- One-time office setup stipend.
- Flexible PTO.
Location: Remote, US
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
Location: San Francisco, California
An overview of this role
As the Manager, Solutions Architects for our Enterprise team in the San Francisco Bay area, you'll lead a distributed group of intermediate and senior Solutions Architects serving enterprise customers in the West sales territory. You'll guide your team to act as trusted advisors to GitLab prospects and customers, helping them validate GitLab's Enterprise Edition as the right technical and business solution and supporting successful adoption of the GitLab platform across the entire software development lifecycle. You'll hire, coach, and retain a high-performing team, set clear expectations, and be accountable for how your team runs complex technical evaluations, articulates business outcomes, and collaborates with Sales, Engineering, Product Management, and Marketing. You'll model the work of a Solutions Architect yourself, from solution design through technical presentations, so your team is equipped to drive meaningful customer change with GitLab.
What you'll do
Lead a distributed team of intermediate and senior Solutions Architects supporting Enterprise customers in the West territory.
Coach, mentor, and develop team members through regular feedback, career support, and skills development in both technical and consultative areas.
Grow and retain a high-performing team by hiring thoughtfully, onboarding effectively, and fostering an inclusive, results-focused culture.
Guide by example by engaging in key customer opportunities as a Solutions Architect, from discovery through technical validation and successful adoption of the GitLab platform.
Drive the quality and consistency of technical evaluations, demos, and proofs of concept so that GitLab solutions clearly address customer business and technical requirements.
Collaborate closely with regional sales managers on territory strategy, account planning, and forecast support to ensure alignment between technical and commercial motions.
Partner with Product Management, Engineering, and Marketing to share field insights, influence the roadmap, and improve messaging around GitLab's Enterprise Edition and platform capabilities.
Own team execution by defining and tracking key performance indicators, and communicate progress, risks, and priorities clearly to your team, peers, and leadership.
What you'll bring
Experience mentoring and developing technical team members, including giving and receiving constructive feedback.
Experience managing or leading technical pre-sales or information technology professionals, ideally in an enterprise-focused environment.
Ability to collaborate effectively with other managers and cross-functional partners to plan and execute sales and go-to-market strategies.
Strong technical presentation and communication skills, with the ability to engage both technical and business stakeholders.
Knowledge of the end-to-end software development lifecycle, including modern software development or operations practices.
Understanding of continuous integration and continuous deployment concepts and their impact on customer outcomes.
Familiarity with cloud computing concepts, related technologies, and common customer adoption patterns.
Ability and willingness to travel in line with business needs and the company's travel policy, and openness to learning and using GitLab and related tools, including through transferable experience from adjacent domains.
About the team
The Enterprise Solutions Architect team partners with our largest customers to design and validate technical solutions that drive successful adoption of the GitLab platform. This role leads a group of intermediate and senior Solutions Architects aligned to the West Enterprise sales territory, working closely with Sales, Engineering, Product Management, and Marketing to support complex evaluations and long-term customer outcomes. We operate in a fully remote, asynchronous way across North America, using GitLab and our handbook-first approach to stay aligned on strategy, share technical best practices, and continuously improve how we support the sales cycle. Key opportunities for our team include deepening technical adoption of GitLab Enterprise Edition, connecting customer business goals with architectural recommendations, and serving as strong product advocates in the field.
Compensation Details
Please note this role can be filled at either the Manager or Senior Manager levels. Details for base salary at the Manager level are listed below, but please note the OTE range for the Manager role is 205,600 - 308,400. Additionally the base salary for the Senior Manager level is 186,600 - 279,900 and the OTE for the Senior Manager level is 248,800 - 373,200.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$154,200
—
$231,300 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Vancouver, BC, Canada
Position Title:
Senior Project Manager
Studio/Department:
Operations
Employee Type:
Full Time, Regular
Location:
Remote ( within BC, Canada)
Salary Range:
$90,000 - $100,000 CAD
Ravenwake Games is the newest studio within Enad Global 7, a global leader in video game development and publishing. Backed by iconic franchises such as EverQuest®, PlanetSide®, DC Universe™ Online, Dungeons & Dragons Online®, The Lord of the Rings Online™, Magic: The Gathering Online, and MechWarrior®, we draw on a legacy of genre‑defining experiences. We’re committed to delivering entertainment that inspires, engages, and unites players around the world. At Ravenwake Games, our mission is to craft immersive worlds that bring players together, build vibrant communities, and deliver unforgettable gameplay at every turn.
Description
The
Senior Project Manager
is responsible for driving the overall planning, management and completion of Operations projects across our organization and its affiliates. The Senior Project Manager is responsible for providing delivery leadership and execution support to multiple shared services teams and game teams across our studios. This role focuses on enabling teams by driving technically complex initiatives—such as platform services, tooling, infrastructure, and cross-studio programs—rather than owning feature delivery within a single game team.
The ideal candidate is technically fluent, comfortable operating across multiple stakeholders, and excels at bringing structure, visibility, and predictability to projects that span teams, disciplines, and time zones. The ideal candidate understands game development pipelines, can speak the language of engineers and technical leads, and brings structure, predictability, and risk management to fast-moving creative environments.
Key Responsibilities
Project & Program Leadership
Lead end-to-end planning and execution of complex projects (e.g., service upgrades, tooling, integrations, live ops initiatives).
Define project scope, milestones, dependencies, and delivery plans across multiple teams and time zones.
Drive execution against schedules while balancing quality, technical debt, and production realities.
Define standardized project management processes, tools, workflows.
Mentor other project managers
Cross-Team Project Leadership
Lead and coordinate initiatives that support multiple game teams and shared services teams.
Own integrated project plans, milestones, dependencies, and delivery timelines.
Enable alignment and execution without direct line management authority over delivery teams.
Technical Enablement & Partnership
Translate technical strategies and architectural decisions into clear execution plans, timelines, and risks.
Ensure teams have visibility into delivery progress, impacts, and adoption timelines.
Partner closely with stakeholders to translate designs into executable project plans.
Act as a bridge between technical teams and non-technical stakeholders, ensuring clarity and alignment.
Process & Delivery Governance
Establish and maintain consistent project management practices across shared services initiatives.
Facilitate planning, execution, and retrospectives for cross-team efforts with a focus on delivery outcomes.
Track progress and delivery metrics, manage dependencies and risks; proactively escalate and resolve blockers.
Implement and continuously improve methodologies and processes.
Stakeholder & Communication Management
Act as a primary point of coordination between shared services teams and supported game teams.
Provide clear, concise status reporting to studio leadership and senior stakeholders.
Manage expectations and trade-offs across competing priorities and timelines.
Communicate status, risks, and trade-offs clearly to studio leadership and stakeholders.
Align project priorities with product, publishing, and business objectives.
Support go-to-market timelines, certification, and launch readiness.
Risk, Dependency & Change Management
Identify, understand, and manage technical, operational, and resourcing risks that may impact teams.
Drive mitigation plans and manage changes while minimizing disruption.
Support release coordination, rollout planning, and adoption of shared services and tools.
Manage change requests while protecting team focus and delivery commitments.
Ensure lessons learned are captured and applied.
Required Qualifications
7+ years of senior project or program management experience in technical or software-driven organizations.
Bachelor's degree in a relevant field; PMP or CSM certification is preferred.
Demonstrated experience managing cross-team, shared-services initiatives.
Experience with budget planning, ROI analysis
Strong understanding of software development lifecycles, infrastructure, and technical delivery models.
High degree of initiative, self-starter, looks for opportunities to make improvements
Experience working in data analytics a plus
Proven ability to influence and coordinate without direct ownership of delivery teams.
Excellent communication skills with both technical and non-technical stakeholders.
Demonstrated ability to manage multiple concurrent projects with high interdependency.
Excellent communication skills, with the ability to engage deeply with technical teams.
Ability to pivot quickly when priorities shift, demonstrating both adaptability and agility.
Excellent and effective problem solving and time management skills.
Creative, self-driven with a strong work ethic.
Administrative knowledge and experience of Jira and Confluence with hands on experience in setting up projects, dashboards, reporting capabilities, and custom JQL filters.
Solid Microsoft Excel skills (e.g., functions, formulas, PivotTables, data validation, charts)
Game Industry experience and a passion for games especially MMOs
Comfortable reviewing technical documentation, architecture diagrams, and release plans.
Experience working in a centralized/shared services organization
Be Aware of Fraudulent Recruiting Activities
Ravenwake Games
will never ask applicants for social insurance numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or through online messaging apps (WhatsApp, Hangouts). We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview.
**Ravenwake is an Equal Opportunity Employer.**
Location: Jackson, United States
Position Summary
The Senior Electrical Engineer develops and implements new electrical technologies for air compressor products. Reporting to the Director of Engineering, this role provides hands-on engineering support for electrical components and systems and partners with Purchasing, Manufacturing, and Quality to design, validate, and launch new products for the global compressor market. This position requires strong problem-solving skills and comfort working in a fast-paced, collaborative environment.
Key Responsibilities
• Design electrical components, assemblies, and systems for air compressor products.
• Perform design calculations and engineering analysis to validate product designs.
• Create and execute test protocols for electro-mechanical design validation and reliability.
• Ensure products meet applicable compliance standards and certification requirements (UL, ETL, CSA).
• Develop, maintain, and communicate project schedules, milestones, and status updates to internal teams and external partners.
• Partner with Manufacturing and third-party agencies (UL/CSA) to support compliance testing and approvals, including UL1450 and CSA C22.2 No. 68.
• Support product improvement and cost reduction initiatives.
• Conduct failure analysis using standard lab equipment, document findings, and provide clear written reports.
• Support new product development processes (Stage-Gate or milestone-based).
• Provide technical support to internal teams and collaborate with suppliers and vendors on product changes and improvements.
Core Technical Competencies
• Electric motors: Single-phase and three-phase induction, universal, PMDC, and brushless DC.
• Motor controls: Design systems to start/stop motors safely, reliably, and durably.
• Documentation: Create and interpret schematics and wiring diagrams for assembly and troubleshooting.
• Testing: Build rigorous validation plans that prove system reliability.
• System integration: Strong understanding of integrating electrical systems into complete products.
• Regulatory compliance: Experience working with UL/CSA and manufacturing teams to meet standards.
• Hands-on capability: Strong mechanical intuition and practical, hands-on engineering approach.
• Communication: Clear, effective collaboration with internal teams and external vendors.
Education and Experience
• Bachelor’s degree in Electrical Engineering required.
• 7+ years of electrical engineering experience focused on electric motors and motor controls. Air compressors or power tools experience preferred.
• Experience with new product development in a manufacturing environment.
• Project management and organization skills using Microsoft Office tools.
• Experience with cost reduction and product improvement projects.
• Experience with battery and battery charging systems preferred.
• Ability to create and interpret schematic and wiring drawings.
• Experience with PCB layout. EMC/EMI experience is a plus.
• Knowledge of ASME pressure vessels is a plus.
• Proficient in Windows and Microsoft Office.
Work Requirements
• Full-time role (40 hours/week). Additional hours may be required to meet deadlines.
• Must meet attendance standards and follow safety and security practices.
Salary: $100 – $135 / year
Location: Springfield, United States
Position Summary
The Welding Engineer is responsible for developing and improving manufacturing weld processes and tooling for existing products, supporting new product launches, and overseeing welding personnel training and development. The role leads continuous improvement of welding processes, procedures, and specifications for both manual and robotic welding applications to support quality, efficiency, and production goals.
Key Responsibilities
• Lead continuous improvement initiatives for welding processes within manufacturing engineering, including manual and robotic welding applications.
• Serve as the subject matter expert for welding processes, including both manual and automated robotic welding systems.
• Develop and maintain Welding Procedure Specifications (WPS), Manufacturing Engineering Procedures, and Work Instructions.
• Maintain and manage all WPS documentation for W&C Suspensions products.
• Assist with the selection, procurement, and implementation of welding equipment, machines, and consumables.
• Develop training materials and conduct training for welding personnel and related technical positions.
• Work closely with R&D Engineering during product design and testing to ensure repeatable and high-quality weld processes.
• Provide technical guidance regarding manufacturing processes, equipment needs, process limitations, and plant planning.
• Analyze process and equipment performance data to establish standards for new or modified equipment, fixtures, and processes.
• Recommend and implement process improvements, layout changes, or new methods to reduce cost, improve quality, and expand manufacturing capability.
• Perform other duties as assigned while maintaining regular attendance.
Education
• Bachelor’s degree in Engineering required. Welding Engineering preferred.
• Formal training in robotic systems, metal fabrication, and arc welding is strongly preferred.
Minimum Qualifications
• 8+ years of experience in Manufacturing Engineering or Weld Engineering.
• Strong ability to read and interpret engineering drawings, GD&T, and weld symbols.
• Hands-on welding experience required. MIG and Pulse welding preferred.
• Strong knowledge of welding standards, particularly AWS D1.1 from the American Welding Society.
• Experience with SolidWorks CAD, WeldPro CAD, and FANUC robotic welding systems strongly preferred.
• AWS Certified Welding Inspector (AWS-CWI) preferred or ability to obtain certification within six months of employment.
Salary: $100 – $140 / year
Location: Mengeš, Slovenia
D-ploy is a leading
IT
and Engineering Solutions company with operations worldwide. Our mission is to deliver innovative and D-ploy is an
IT
and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.
We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the
IT
community, we optimize our customer‘s
IT
productivity and contribute to the organization’s success and value.
We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where
IT
counts, join us!
Responsibilities
Onsite IT/OT support including break/fix for thin clients, IPCs, handhelds, and lab equipment
Local hands-and-feet support for global IT teams
Troubleshooting automation and production systems (PLC, SCADA, OT networks)
Support for software upgrades, patching, and backups in lab/OT environments
Incident, problem, and change management (ITIL-based)
Compliance with CSV, GxP, and data integrity procedures
Participation in disaster recovery and business continuity planning
Requirements
Bachelor's in IT, Engineering, or related field
5+ years of IT/OT support experience in regulated environments
Experience with industrial IT systems, SCADA/PLC, and lab software
Networking knowledge (VLAN, Firewall, Routing)
ITIL process knowledge; ServiceNow/Remedy ticketing
Database Troubleshooting Experience MSSQL
Available for onsite support and 24/7 on-call rotation
Fluency in Slovenian and English (both written and spoken) is essential.
Candidate must declare Criminal Record no older than 3 months.
Benefits
Broad range of activities, tasks, and projects
Flexible working conditions
Vouchers (B-day voucher, wedding, and new born surprise)
Fishing for Friends program – our referral program
Refreshments in the D-ploy office
Further development and professional advancement
Friendly and international working environment
Company-sponsored events
Is
IT
in your DNA?
Location: Ljubljana, Slovenia
D-ploy is a leading
IT
and Engineering Solutions company with operations worldwide. Our mission is to deliver innovative and D-ploy is an
IT
and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.
We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the
IT
community, we optimize our customer‘s
IT
productivity and contribute to the organization’s success and value.
We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where
IT
counts, join us!
Responsibilities
Onsite IT/OT support including break/fix for thin clients, IPCs, handhelds, and lab equipment
Local hands-and-feet support for global IT teams
Troubleshooting automation and production systems (PLC, SCADA, OT networks)
Support for software upgrades, patching, and backups in lab/OT environments
Incident, problem, and change management (ITIL-based)
Compliance with CSV, GxP, and data integrity procedures
Participation in disaster recovery and business continuity planning
Requirements
Bachelor's in IT, Engineering, or related field
5+ years of IT/OT support experience in regulated environments
Experience with industrial IT systems, SCADA/PLC, and lab software
Networking knowledge (VLAN, Firewall, Routing)
ITIL process knowledge; ServiceNow/Remedy ticketing
Database Troubleshooting Experience MSSQL
Available for onsite support and 24/7 on-call rotation
Fluency in Slovenian and English (both written and spoken) is essential.
Candidate must declare Criminal Record no older than 3 months.
Benefits
Broad range of activities, tasks, and projects
Flexible working conditions
Vouchers (B-day voucher, wedding, and new born surprise)
Fishing for Friends program – our referral program
Refreshments in the D-ploy office
Further development and professional advancement
Friendly and international working environment
Company-sponsored events
Is
IT
in your DNA?
География найма не уточнена
УдалённоГеография найма не уточнена
ОфисSan Francisco, CA; New York, NY
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УдалённоseniorRemote, US; The base salary range for this role’s listed level is currently for residents of the United States only
seniorVancouver, BC, Canada; The ideal candidate is technically fluent, comfortable operating across multiple stakeholders, and excels at bringing structure, visibility, and predictability to projects that span teams, disciplines, and time zones; Define project scope, milestones, dependencies, and delivery plans across multiple teams and time zones