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Location: Remote - Canada Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join Twilio as a Program Manager, Carrier Operations & Governance — a tech-forward business analyst and program manager within a brand-new function built from the ground up to reshape how Twilio manages, governs, and optimizes its global telecom carrier and wholesale supplier ecosystem. About the job This isn't a role that inherits an existing playbook — it's a role that writes one. Twilio is building a highly visible, cross-functional operations & governance team dedicated to optimizing its telecom carrier and wholesale supplier ecosystem. Reporting into leadership that maintains regular cadences with Twilio's CEO, CFO, CRO, and Audit Committee, you will serve as the primary owner of critical end-to-end improvements spanning multiple areas of the business, and build internal operating models that unlock new levels of operational maturity and rigor. In this role, you will bring together, understand, and implement the policies, processes, systems, tools, and controls necessary to build a world-class operating environment. You will own the creation and stand-up of the team operating model, cadences, and runbooks while taking direct ownership of the team's internal Run-the-Business (RTB) engine. If you thrive in high-visibility environments, love designing systems from first principles, and want to own program execution end-to-end, this opportunity is built for you. Responsibilities In this role, you will lead program execution across four core pillars: Cross-Functional Governance & Leadership Drive Visible Governance Programs: Serve as the core Program Manager for a highly visible, cross-functional governance initiative spanning multiple areas of the business - including building and operationalizing programs from diagnosis, design, implementation, and change management Maintain Executive Visibility: Package and present operational narratives, risks, and performance metrics to cross-functional leadership, feeding into C-suite and Audit Committee reviews. Implement Core Infrastructure: Lead end-to-end process improvements across carrier operations — understanding, synthesizing, and deploying cohesive policies, workflows, systems/tools, and data-driven controls. Operating Model, Enablement & Team Infrastructure Build Team Foundations: Design and stand up the new Carrier Operations & Governance operating model, operational cadences, and internal team structures. Author Runbooks & Standards: Author, maintain, and roll out standard operational runbooks, supply policies, and Rules of Engagement (ROEs) for internal stakeholders and carrier partners. Design Enablement & Change Management: Design and create comprehensive enablement programs, training materials, and frameworks to accelerate organizational transformation — actively shifting teams from relationship- and assumption-driven decision-making to a rigorously governed, data-informed operating model. Insights & Reporting Business Intelligence: Leverage quantitative research, machine learning models, performance monitoring, and scalable data foundations that enable fast, economically sound insights. Data & Reporting Quality: Execute analytical requests from IRSG, Legal, Finance, and GTM stakeholders, delivering accurate data pulls, ad-hoc analyses, and structured summaries. Perform data quality checks and validation to ensure accuracy and consistency across reporting pipelines. Design Enablement & Change Management: Design and create comprehensive enablement programs, training materials, and frameworks to accelerate organizational transformation — actively shifting teams from relationship- and assumption-driven decision-making to a rigorously governed, data-informed operating model. Drive Team RTB Engine: Own and manage the day-to-day Run-the-Business (RTB) cadence at the team level, ensuring operational momentum and accountability. Facilitate Operational Rhythms: Facilitate regular operational forums, including team OKR tracking, and deal approval workflows. Run-the-Business (RTB) Ownership Drive Team RTB Engine: Own and manage the day-to-day Run-the-Business (RTB) cadence at the team level, ensuring operational momentum and accountability. Facilitate Operational Rhythms: Facilitate regular operational forums, including team OKR tracking, and deal approval workflows. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: 5+ years of experience in management consulting or as a Program Manager or Chief of Staff in telecom, RevOps, or strategy and operations. Proven track record leading highly visible, cross-functional programs across business, technical, legal, and financial stakeholders. Demonstrated expertise driving end-to-end process improvements by integrating policies, business processes, IT/systems tools, and operational controls. Direct experience standing up operating models, team cadences, and operational documentation (runbooks, frameworks, ROEs). Proven track record in designing enablement content and driving organizational change. Experience driving Run-the-Business (RTB) cadences, OKR tracking, and operational reporting. Strong capability in process mapping, business case writing, and translating complex operational needs into IT system specs. Sharp written and verbal communication skills with experience presenting to executive leadership. Strong analytical proficiency using data tools (Excel/Google Sheets, SQL, or Looker) to measure performance and policy compliance. Team player who thrives in a fast-paced environment. Desired: Background in management consulting, high-growth tech, or global telecom environments. Six Sigma or formal Program / Process Management / Prosci Change Management certification. Operational experience within commercial Deal Desks, supplier QBR management, or revenue assurance. Domain knowledge of A2P SMS, international voice/messaging, carrier billing, or AIT/IRSF fraud frameworks. Familiarity with workflow and dashboarding tools (Airtable, Jira, Confluence) and operational automation (Python, Coefficient, AI tooling). Location This role will be remote and based in Ontario, British Columbia or Alberta, Canada. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off. The estimated pay ranges for this role are as follows: $ 90,800.00 - $ 113,500.00 Target Bonus Percentage 12.5% The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Application deadline information Applications for this role are intended to be accepted until November 1, 2026 but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: New York City Office Workplace: OnSite COMPANY DESCRIPTION Today, when you go to your doctor and get referred to a specialist, your doctor sends out a referral and tells you, “They’ll be in touch soon.” So you wait. And wait. Sometimes days, weeks, or even months. Why? Because too often providers are overwhelmed with the painstakingly tedious work required to get paid by insurance companies. Powered by proprietary models, Tennr handles the complex paperwork that gets patients through the door and providers paid, helping operators get patients the right care, at the right time, in the right setting. ROLE DESCRIPTION As we scale our product surface area, we’re looking for Product Managers who are excited to own a variety of high-impact products, and drive outsized outcomes in hard-to-solve and ambiguous problem spaces. This is a role designed for builders who thrive in ambiguity, love solving complex user and workflow problems, and take full ownership of outcomes - from defining the problem space to shipping, scaling, and driving real customer and business impact. As a Product Manager, you will be accountable for setting the vision, strategy, and end-to-end execution of one or more core product areas. This is not a “manage the roadmap” role—it’s a “make it successful” role. You’ll develop a deep understanding of users, their day-to-day workflows, and the broader ecosystem they operate in. You’ll identify the highest-leverage problems to solve and turn messy, real-world complexity into simple, scalable experiences. You will hold the standard on quality, and not rest until your product is creating the level of impact in the field that you expect. You’ll work closely with design, engineering, customer-facing teams, and other product managers. You will lead product discovery, define clear requirements, make thoughtful tradeoffs, and push products from 0→1 and from 1→scale with urgency and clarity. This is a highly cross-functional and user-centered role—ideal for someone who loves building foundational experiences that make complex work feel effortless. RESPONSIBILITIES - Own the success of one or more core product areas, focusing on outcomes and real-world impact - not just outputs, timelines, or feature delivery. - Define and drive product vision and strategy by synthesizing user needs, workflow complexity, and business priorities into a clear, scalable roadmap. - Lead product discovery through user interviews, workflow mapping, usability testing, shadowing, and qualitative/quantitative research. - Translate ambiguous, messy problems into clear product requirements, user stories, and intuitive experiences. - Build, launch, and iterate on new capabilities from 0→1 and from 1→scale, ensuring fast learning cycles and high-quality execution. - Partner cross-functionally with design and engineering to translate product vision into intuitive user experiences that are technically feasible and built to scale. - Collaborate with Customer Success, Sales, Operations, and Marketing to ensure strong product adoption, clarity of value, and real customer impact. - Set a high bar for execution, usability, and coherence across the platform. CANDIDATE QUALIFICATIONS - A minimum of 4 years of product management experience, preferably in B2B SaaS, workflow-heavy products, or operationally complex environments. - Proven ability to take ambiguous product ideas from concept to launch and from prototype to real-world usage, with thoughtful prioritization of the highest-impact problems. - Strong user instincts: You care deeply about how products feel, flow, and fit into people’s daily work and can uncover user needs through strong product discovery practices. - Technical fluency: Able to break down how complex systems work under the hood, distill technical needs and constraints, and partner with engineering to make smart tradeoffs. - Excellent communication skills: able to clearly articulate product decisions, tradeoffs, and priorities to diverse audiences. - Collaborative leader: demonstrated ability to lead across design, engineering, CX, and go-to-market teams to drive clarity, alignment, and momentum. - Bias to action: energized by moving fast, testing ideas, learning from feedback, and iterating. - Ownership mindset: accountable for outcomes, comfortable operating in low-structure environments, and eager to lead end-to-end. WHY TENNR? - Drive Impact: one of our company values is Cowboy, meaning you set the pace. You won’t just talk about things, you’ll get them done. And feel the impact. - Develop Operational Expertise: learn the inner workings of scaling systems, tools, and infrastructure - Innovate with Purpose: we’re not just doing this for fun (although we do have a lot of fun). At Tennr, you’ll join a high-caliber team maniacally focused on reducing patient delays across the U.S. healthcare system. - Build Relationships: collaborate and connect with like-minded, driven individuals in our Hudson Square office 4 days/week - Free lunch! Plus a pantry full of snacks. BENEFITS - Beautiful new office at 345 Hudson Street - Unlimited PTO - 100% paid employee health benefit options - Employer funded 401(k) match - Competitive parental leave

Location: Remote - United States Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . Who We Are: The Knowledge Graph Platform team builds the foundational systems that help Reddit understand entities, relationships, and context across its content. We are evolving an advanced, AI-powered knowledge graph into a reliable, scalable platform that enables teams across Reddit to build better experiences on top of shared, high-quality knowledge. This is a high-leverage team at the intersection of data, platform engineering, and AI. Our work supports emerging capabilities such as contextual grounding while creating the contracts, standards, and developer experience that make shared data dependable and easy to use. This team is strategically positioned to impact both ads and consumer roadmaps. Our data is used across ads marketplace models as well as user-facing features on reddit.com . What You’ll Do: Lead, coach, and develop a team of engineers building Reddit’s Knowledge Graph Platform; create a high-trust, high-performing environment with clear goals and strong technical ownership. Set the technical direction and roadmap for a scalable knowledge graph platform, including data and API contracts, service interfaces, reliability, observability, performance, and developer experience. Leverage SOTA LLM and agentic patterns for knowledge graph construction. Establish production-grade operating standards: defining SLOs, implementing quality measures of data within the knowledge graph, governance mechanisms, and safe change-management practices. Partner with engineering, computational linguists, and domain-expert teams to define a shared operating model for ontology, data quality, governance, and platform evolution. Be a steward of data in the KG - ensure the graph has the coverage and freshness needed for priority use cases. Work with our dedicated data labeler team on shared goals around data coverage and quality. Work closely with internal product and engineering teams to understand their needs, prioritize high-value use cases, and increase access to the platform. Drive the next wave of graph-powered capabilities, including opportunities in shopping, search, ads marketplace models, consumer feed models. Stay close to architecture and technical design, helping the team navigate complex system tradeoffs and contribute hands-on when it is the highest-leverage path. Communicate the team’s strategy, priorities, risks, and progress clearly across a distributed, cross-functional organization. Who You Might Be: 8+ years of total software engineering experience, with 2+ years directly managing, coaching, and developing engineering teams. Experience with knowledge graphs, semantic or ontology systems, entity resolution, search, or contextual grounding is highly desired. Experience building or operating AI/ML powered, or data-intensive platforms, with a proven track record of leading shared technical systems with multiple internal customers. Strong understanding of how to turn a technical system into a product-like platform: setting an operating model with customers, establishing data or service-level contracts, useful documentation, and a path to self-service adoption. Experience establishing data contracts around quality, lineage, or governance. Strong technical judgment across distributed systems, backend services, data platforms, APIs, reliability, and operational excellence. Comfortable making technical and product tradeoffs in ambiguity, including when a dedicated product manager is not present. Excellent collaborator and communicator who can earn trust with engineers, senior leaders, and partner teams across time zones. Enjoy building clarity and durable operating mechanisms where ownership and processes are still evolving. Excel in evangelization and driving platform adoption cross org. Bachelor’s degree in Computer Science, Software Engineering, Data Science, or a related technical field (or equivalent practical experience). Nice to Have: Master’s or Advanced Degree in Computer Science, Artificial Intelligence, Computational Linguistics, or a related field. Location: This role is 100% remote (US & Canada only) and will regularly meet with teams in the EU and the US. Candidates based in ET timezone will be given preference to accommodate team schedules. Perks and Benefits: 100% remote opportunity (we have 4 office locations for hybrid/onsite work preference in NY, SF, LA and Chicago) Competitive salary and equity options Comprehensive health benefits (medical, dental, vision) & workplace perks (home office set up stipend etc) Generous 401k matching Flexible vacation policy Paid parental leave (4+ months) Family planning support Paid volunteer time off #LI-AS1 Pay Transparency: This job posting may span more than one career level. In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/ . To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below. The base salary range for this position is: $217,000 — $303,900 USD In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews. During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable.  We will not sell your personal information or disclose it to any third party for their marketing purposes.  We will delete any recording of your interview promptly after making a hiring decision.  For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors . Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve.  Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.

Location: New York, NY (HQ) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE As the Solutions Consultant, Enterprise Team Manager at Ramp, you will lead and develop a high-performing team of Solutions Consultants supporting Enterprise prospects. You will set the operating rhythm for complex pre-sales work, coach the team on discovery, solution design, demos, technical deal strategy, and partner closely with Sales, Product, Engineering, Customer Success, Account Management to deliver a cohesive customer experience. You will remain close to high-impact opportunities while scaling the team’s technical ownership financial fluency, and executive presence. This is a player-coach leadership role: you will improve how the team qualifies and advances complex opportunities, create repeatable practices and assets, and use customer insight to shape Ramp’s go-to-market and product priorities. WHAT YOU'LL DO - Lead, coach, and develop a team of Enterprise Solutions Consultants; set clear expectations, provide regular feedback, and support career growth. - Establish a high-quality operating cadence for pipeline reviews, deal strategy, forecasting, staffing, and performance management. - Partner with Enterprise Sales leadership to shape account strategy, qualify complex opportunities, and deploy the right solutions resources at the right moments. - Coach the team to lead discovery, deliver tailored demos, and architect solutions that connect Ramp’s platform, financial workflows, ERP systems, and integrations to customer priorities. - Engage directly in the most strategic or complex customer situations, including executive conversations, technical validation, RFPs, and escalations. - Build scalable playbooks, technical assets, demo standards, and knowledge-sharing practices that improve quality and consistency across the team. - Partner with Product, Engineering, Product Marketing, Customer Success, and Services to translate recurring customer needs into actionable feedback, roadmap context, and strong handoffs. - Define and inspect team health metrics such as coverage, conversion, cycle efficiency, solution quality, customer outcomes, and talent development. - Foster an inclusive, high-accountability culture grounded in customer empathy, strong collaboration, speed, and continuous improvement. - Identify practical ways for the team to use AI to improve preparation, documentation, solutioning, and customer-facing work while maintaining quality and good judgment. WHAT YOU NEED - 8+ years of experience in Solutions Consulting, Sales Engineering, Solutions Architecture, Professional Services, or a related customer-facing technical role, including 3+ years of people management or demonstrated player-coach leadership. - Proven success leading teams through complex enterprise sales cycles involving multiple stakeholders, technical requirements, and long decision processes. - Strong understanding of enterprise financial operations, controllership priorities, and accounting workflows. - Working fluency with enterprise systems and integrations, including ERP platforms such as NetSuite, Sage Intacct, or Microsoft Dynamics; APIs; SFTP; and adjacent HRIS, identity, and security systems. - Demonstrated ability to coach others on discovery, solution design, executive storytelling, technical communication, and consultative selling. - Strong operating judgment: able to prioritize limited resources, inspect pipeline health, make trade-offs, and drive execution in a fast-moving environment. - Executive presence and ability to influence senior internal and external stakeholders by translating technical complexity into business value. - Track record of building repeatable processes, assets, and team rituals that elevate performance beyond individual contributions. - Experience building AI-assisted workflows for solutions, sales, or customer-facing teams. - Excellent communication, organizational, and change-management skills. NICE TO HAVE - Experience supporting fintech, spend management, accounting automation, or other financial software products. - Familiarity with government or public-sector selling. - Familiarity with Python, Java, or SQL; data integration and ETL platforms; cloud infrastructure; or enterprise authentication and security protocols. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: New York, NY, United States About Us Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience. Overview : As a Senior Engineering Manager at Fanatics, you will be a technical leader with the ability to grow and scale engineering teams that can deliver business results and ship high-quality software for customer-facing products and internal platforms. We own the Fanatics App, the mobile app at Fanatics that encompasses elements from all of our different brands and businesses. The Fanatics App brings together Free to Play games, live events, ecommerce, and new product experiences to deliver a best-in-class Sports platform. Fundamentally, we are one team in everything we do, from the user experience to coding and architecture. We aim to deliver on our Customer Promise by delighting our millions of monthly active users. Responsibilities : Provide leadership and technical expertise within your engineering vertical Build and lead one or more teams to deliver software while adhering (and contributing) to engineering best practices Manage, coach, and develop engineers working across mobile and backend platforms Clarify technical requirements, negotiate priorities, and manage projects to deliver on time by leading daily scrum activities Work closely with your product and design partners to create an ambitious, yet achievable roadmap that can be communicated to executives and stakeholders. Drive reliable and predictable team execution by setting clear objectives, using data and KPIs to drive transparency, and champion continuous improvement across engineering practices and systems Drive effective adoption of AI-assisted engineering workflows, including development tooling, documentation, testing support, code review augmentation, and developer enablement best practices Provide clear updates (KPIs, status, metrics) to an executive audience and key stakeholders Help to recruit, assess and onboard a diverse group of talented engineers Bring together stakeholders across Fanatics to align diverging ideas into an actionable roadmap Remain technically engaged in architecture discussions, operational reviews, development workflows, and engineering quality practices while empowering engineers to own implementation details Must be open to occasional travel to Fanatics offices and other locations for conferences, events, meetings, and team-building activities Required Qualifications : 3+ years of experience managing one or more engineering teams 4+ years of experience building highly scalable and fault tolerant systems You have knowledge of a broad range of design approaches and can deconstruct an architecture to be developed by different teams Able to scope a project with targeted dates to ensure your team meets business needs Knows how to discern which features are essential, can be triaged, or omitted and works to negotiate with Product Management Able to effectively communicate complex technical subjects to a variety of audiences (engineers, technical leaders, marketing and operations teams, non-technical functional leaders) Familiar with Agile software product delivery and SCRUM methodology Excellent analytical and problem solving skills Solid report writing skills with the ability to gather, evaluate and analyze relevant information while structuring material in a logical and coherent manner. Thrives in an entrepreneurial, hyper-growth environment where priorities evolve regularly and decisions are made quickly Team-first mentality, with a willingness to do what it takes to get the job done and a desire to strive for better Able to effectively work cross-functionally within an enterprise environment Preferred Qualifications : Experience working in a start-up environment Strong mobile software engineering background Experience working with Kotlin Multiplatform and/or Compose Multiplatform Passion for sports cards, collectibles, or live commerce If you possess some of these qualifications but not all of them, we still encourage you to apply! #LI-AC2 Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit https://benefitsatfanatics.com/ Salary Range $163,000 — $265,000 USD By submitting your application, you agree to our terms of service and acknowledge you have read our Candidate Privacy Policy. Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it here .

Location: Remote; London; San Francisco; New York; Dublin Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started.   ROLE OVERVIEW Harvey’s Customer Experience team provides 24/7 support across AMER, EMEA, and APAC. As Harvey expands across customer segments and regions, the volume, location, and nature of that work will continue to change. At the same time, we are reshaping how much capacity we need and where we need it at rapid speed. The Global CX Workforce Manager will build and own the workforce-planning function for our global support organization. You will translate customer growth and operational changes into clear forecasts, staffing plans, schedules, and investment recommendations, protecting our service-quality bar while ensuring we deploy capacity responsibly. This is a hands-on builder role. You will establish the models, metrics, tools, and operating cadence yourself, then evolve them as the organization scales. Regional managers will continue to own their people, quality, and day-to-day execution; you will provide the global planning framework that allows those teams to operate as one connected organization. WHAT YOU’LL DO - Own demand and capacity forecasts across regions, shifts, customer segments, issue types, and support channels. Translate ticket volume, active handle time, service-level targets, occupancy, shrinkage, schedule adherence, time off, and new-hire ramp into clear staffing requirements. - Build and own the model that turns company trajectory into a defensible view of CX capacity, drawing on revenue and customer projections, product launches, regional expansion, and seasonality. Make that model an input to company planning rather than a downstream consumer of it. - Lead weekly, monthly, and quarterly capacity reviews, clearly explaining forecast changes, coverage gaps, assumptions, and recommended actions. - Establish global scheduling standards covering shift allocation, PTO, holidays, weekends, on-call coverage, and business continuity in partnership with regional managers. - Create scenario plans that show when, where, and at what level Harvey should hire, cross-train, change schedules, or redeploy existing capacity. Recommend the option that best balances customer impact, employee sustainability, speed, and cost. - Measure the capacity impact of AI and operational investments, including chatbot, routing improvements, provisioning automation, and evolving team responsibilities. Identify the operational changes that increase throughput or flexibility without lowering the bar for accuracy, professionalism, QA, or customer satisfaction. - Support the launch and ramp of new locations and staffing models through cohort planning, readiness criteria, and post-launch performance reviews. - Define consistent workforce metrics and partner with Data, Finance, People, Enablement, and GTM Operations to establish reliable reporting and dashboards. - Evaluate and implement workforce-management tooling as the organization’s complexity grows. WHAT YOU HAVE - 7+ years of experience in workforce management, capacity planning, support operations, or a related discipline. - Experience building or materially redesigning a workforce-planning function, not only operating within an established system. - Experience supporting a 24/7, multi-region operation with asynchronous ticket-based work; experience beyond traditional voice contact-center planning is important. - A track record of building useful models from incomplete or rapidly changing data and improving their accuracy over time. - Strong analytical skills and hands-on fluency with spreadsheets, reporting tools, and workforce data. Experience with SQL, BI tools, Zendesk, or workforce-management platforms is strongly preferred. - The judgment to distinguish a temporary coverage problem from a structural headcount need, and to recommend action before service quality deteriorates. - Experience measuring how automation, AI, self-service, and workflow changes affect staffing demand and productivity. - Strong cross-functional leadership skills and the ability to drive consistent global operating practices through regional leaders without owning their teams directly. - Excellent written and verbal communication, with the ability to turn complex assumptions and tradeoffs into concise recommendations for executives. NICE TO HAVE - Experience planning workforce capacity across enterprise, mid-market, and SMB customer segments. - Experience supporting a rapidly growing SaaS or AI company where historical demand is not yet predictable. - Familiarity with support quality, enablement, routing, and escalation programs in addition to core workforce management. "This role is open to remote candidates located in: Arizona, California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Illinois, Louisiana, Maryland, Massachusetts, Minnesota, Missouri, New Hampshire, New Jersey, New York, North Carolina, Oregon, Ohio, Pennsylvania, Tennessee, Texas, Utah, Virginia, Washington, Wisconsin”   COMPENSATION $120,900 - $181,300 USD   DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: San Francisco Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started.   ROLE OVERVIEW Harvey's users are among the most sophisticated professionals - from managing partners and practice leaders at global law firms to GCs and legal operations executives in-house, and tax and finance leaders adopting AI across their organizations. These professionals are navigating a fundamental shift in how their work gets done. Reaching them starts with deeply understanding the realities of that work: the problems worth solving, the outcomes that matter, and the questions and skepticism that come with adopting AI. Our best campaigns turn that understanding into ideas and experiences that are useful, credible, and relevant to where each audience is on that journey. The Senior Integrated Campaigns Manager will build the function responsible for doing exactly that. You'll drive Harvey's global integrated campaign from strategy to execution: defining our priority audiences, sharpening how we position Harvey, and designing coordinated programs that build awareness, deepen engagement, and drive growth. This is a strategic and high impact role with meaningful influence across the company. WHAT YOU'LL DO - Set Harvey's global integrated campaign strategy. Define the audiences, segments, narratives, and campaign architecture that build relevance with our audiences and drive awareness, engagement, pipeline, and revenue. - Turn audience insight into differentiated positioning. Develop messaging rooted in primary research, customer insight, competitive intelligence, and demonstrated use cases. Build claims on evidence and create narratives sophisticated audiences find credible. - Translate company priorities into market-facing programs. Partner with Product, Sales, and business leaders to develop marketing strategies around Harvey's most important growth initiatives, connecting what matters to the business with what matters to our audiences. - Orchestrate the full marketing system. Bring together digital, social, communications and analyst relations, alliances, events, field marketing, and other channels into cohesive global campaigns, spanning major launches, category-building moments, and always-on programs. - Analytics and optimization. Track and report key campaign goals, performance metrics, and operating cadence that connect campaign investment to audience and business outcomes. - Raise the creative and strategic bar. Establish what great campaign thinking looks like at Harvey, from the quality of the insight and sharpness of the message to the craft of the execution and rigor of the measurement. - Build an AI-native campaign engine. Apply AI across audience research and modeling, creative development, experimentation, personalization, localization, and performance analysis. Develop repeatable approaches that raise the capabilities of the broader marketing organization. WHAT YOU HAVE - 5+ years of B2B marketing experience, including significant ownership of integrated campaigns, demand generation, or go-to-market programs within enterprise software or high-growth SaaS. - Strong commercial instincts. You've owned multi-million-dollar investments and understand how to connect marketing decisions to audience impact, pipeline, revenue, and ROI. - Exceptional positioning and messaging judgment. You know how to get from audience research and market insight to a differentiated point of view, and you're a strong enough writer to do the work yourself when the stakes are high. - Exceptional cross-functional influence. You've orchestrated digital, social, communications, analyst relations, partnerships, events, and field marketing as one system rather than optimizing a single channel in isolation. - Hands-on fluency with AI. AI is already part of your campaign workflow. You have informed opinions about where it meaningfully improves marketing, and where human judgment remains the advantage. - Comfort with ambition and ambiguity. You can create clarity where there isn't yet a playbook, move quickly without lowering the bar, and build systems that become more sophisticated as Harvey grows. COMPENSATION $136,000 - $187,000 USD   DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.   #LI-BG1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: New York Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW Harvey's users are among the most sophisticated professionals - from managing partners and practice leaders at global law firms to GCs and legal operations executives in-house, and tax and finance leaders adopting AI across their organizations. These professionals are navigating a fundamental shift in how their work gets done. Reaching them starts with deeply understanding the realities of that work: the problems worth solving, the outcomes that matter, and the questions and skepticism that come with adopting AI. Our best campaigns turn that understanding into ideas and experiences that are useful, credible, and relevant to where each audience is on that journey. The Senior Integrated Campaigns Manager will build the function responsible for doing exactly that. You'll drive Harvey's global integrated campaign from strategy to execution: defining our priority audiences, sharpening how we position Harvey, and designing coordinated programs that build awareness, deepen engagement, and drive growth. This is a strategic and high impact role with meaningful influence across the company. WHAT YOU'LL DO - Set Harvey's global integrated campaign strategy. Define the audiences, segments, narratives, and campaign architecture that build relevance with our audiences and drive awareness, engagement, pipeline, and revenue. - Turn audience insight into differentiated positioning. Develop messaging rooted in primary research, customer insight, competitive intelligence, and demonstrated use cases. Build claims on evidence and create narratives sophisticated audiences find credible. - Translate company priorities into market-facing programs. Partner with Product, Sales, and business leaders to develop marketing strategies around Harvey's most important growth initiatives, connecting what matters to the business with what matters to our audiences. - Orchestrate the full marketing system. Bring together digital, social, communications and analyst relations, alliances, events, field marketing, and other channels into cohesive global campaigns, spanning major launches, category-building moments, and always-on programs. - Analytics and optimization. Track and report key campaign goals, performance metrics, and operating cadence that connect campaign investment to audience and business outcomes. - Raise the creative and strategic bar. Establish what great campaign thinking looks like at Harvey, from the quality of the insight and sharpness of the message to the craft of the execution and rigor of the measurement. - Build an AI-native campaign engine. Apply AI across audience research and modeling, creative development, experimentation, personalization, localization, and performance analysis. Develop repeatable approaches that raise the capabilities of the broader marketing organization. WHAT YOU HAVE - 5+ years of B2B marketing experience, including significant ownership of integrated campaigns, demand generation, or go-to-market programs within enterprise software or high-growth SaaS. - Strong commercial instincts. You've owned multi-million-dollar investments and understand how to connect marketing decisions to audience impact, pipeline, revenue, and ROI. - Exceptional positioning and messaging judgment. You know how to get from audience research and market insight to a differentiated point of view, and you're a strong enough writer to do the work yourself when the stakes are high. - Exceptional cross-functional influence. You've orchestrated digital, social, communications, analyst relations, partnerships, events, and field marketing as one system rather than optimizing a single channel in isolation. - Hands-on fluency with AI. AI is already part of your campaign workflow. You have informed opinions about where it meaningfully improves marketing, and where human judgment remains the advantage. - Comfort with ambition and ambiguity. You can create clarity where there isn't yet a playbook, move quickly without lowering the bar, and build systems that become more sophisticated as Harvey grows. COMPENSATION $136,000 - $187,000 USD DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-BG1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: Utah | Hybrid Please Note: This is a Utah-based hybrid position which will require some regular in-office days each week. Additionally, employment with BambooHR is contingent on passing both a background and credit check. AI at BambooHR At BambooHR, we believe in leveraging cutting-edge technology to empower people and transform HR. We’re actively integrating AI into our solutions and workflows to enhance efficiency and drive innovation. To that end, we’re looking to our existing team members and future hires to share this forward-thinking mindset: individuals who are curious about AI’s potential, eager to learn and adapt, and ready to explore how intelligent tools can elevate their work along with BambooHR’s impact on setting people free to do great work. Join us in reimagining the future of HR! Essential Job Duties BambooHR is on a mission to set people free to do great work. Our software powers the HR work that small and mid-sized businesses depend on every day. Across engineering, our teams use AI coding agents as the default way to build: specifying intent, delegating execution to agents, verifying and integrating their output, and codifying best practices so each project compounds. You'll lead the team that makes this possible for everyone else. Your team owns the Agent SDK — the framework other engineering teams build their agents on — along with the core platform underneath it: a RAG pipeline, a sandboxed environment for running agent-generated code, evaluation frameworks, and observability. The specifications, guardrails, and verification standards your team sets don't just govern your own engineers' work, they become the floor every other agentic engineer at BambooHR builds from. AI tools and capabilities change rapidly. To stay resilient through change, you prioritize curiosity and continual learning, both for yourself and the team you manage, and you actively push new best practices into how your team specifies, delegates, and verifies work. You are accountable for your team's delivery and for the platform's fitness as the foundation other teams depend on: its correctness, its safety, and its reliability at scale. You will: Manage 1-2 scrum teams of Software Engineers building the Agent SDK, RAG pipeline, code execution sandbox, evaluations, and observability. Set the bar for how your engineers write agent specifications, delegate execution to AI coding agents, and verify agent-produced output, calibrated to the risk and blast radius of platform-level code Coordinate engineers steering multiple agents in parallel across concurrent platform workstreams, keeping engineering judgment and ownership intact Own the scaffolding your team and its downstream consumers delegate through: SDK conventions, agent instructions, evaluation harnesses, and playbooks, and decide which are worth investing in Partner with the teams building on your platform to understand their needs and shape the SDK's roadmap, APIs, and guardrails Demonstrate leadership and patience through regular coaching and mentoring on agentic craft, in individual and team settings Consult with Product Management, UX Designers and Tech Leads to explore and deliver software solutions Manage and maintain your team's execution roadmap, including a grooming pipeline and delivery expectations Show and maintain accountability in team and individual performance (yours and others) in sprint goals and quarterly Objectives and Key Results (OKRs) Participate in department hiring efforts Contribute to the ongoing improvement of our systems and processes Be a great culture addition and advocate for our company values What You Need to Get the Job Done 10+ years of experience in software development 2+ years of real-world, demonstrable technical leadership Object-Oriented development experience Experience building or operating platform-level engineering teams — internal SDKs, developer platforms, or infrastructure that other teams build on Experience managing or working alongside engineers who use AI coding agents as the default way to build production software Proficiency in context engineering practices: structuring repo and task context, and setting standards for agent specifications, so agents execute reliably across teams Familiarity with core AI agent infrastructure concepts such as RAG, sandboxed code execution, evaluation frameworks, and observability Experience in developing Software as a Service Version control software, preferably Git Proficiency in documenting processes and monitoring performance metrics Exceptional interpersonal and communication skills What Will Make Us REALLY Love You Hands-on experience with LLM tooling: RAG pipelines, vector databases, sandboxed/isolated code execution environments, or agent evaluation and observability tooling (e.g., tracing, prompt/response logging, eval harnesses) Experience setting verification and security standards for agent-produced code: injection, data-handling, and unsafe generated output Knowledge of best practices related to data storage and access at high volume MySQL/MSSQL - both query language and database structure/design What You'll Love About Us A Great Company Culture that has been recognized by multiple organizations like Inc , and Salt Lake Tribune Comprehensive health, life, and disability insurance Generous leave policies that include 4 weeks of vacation, 12 company holidays, parental leave, and volunteer time off so you can enjoy quality of life 401k plans with up to 6% company match $2000 Paid-Paid Vacation bonus EAP through Headspace Check out all our benefits that benefit you About Us At BambooHR, we're building something different: we're building a people intelligence platform that transforms HR and sets people free to do great work! We're a proven market leader driving innovation while building lasting success through thoughtful, sustainable growth. Here, you'll find a place that champions growth: both professional and personal, both individual and collective. We invest in potential, giving you the space to stretch your capabilities and turn good ideas into reality while providing the safety net of a supportive, values-driven culture. Our approach combines meaningful work with meaningful lives, offering competitive benefits, professional development, and the flexibility to thrive both in and outside the office. What sets us apart isn't just what we do, but how we do it: with openness, integrity, and a shared commitment to doing the right thing. Join us in creating HR software that makes work better for everyone, while we make work better for you. BambooHR is committed to the full inclusion of all qualified individuals and will ensure that persons with disabilities are provided reasonable accommodations throughout the hiring process.  If you would like to request accommodations, please let your recruiter know. BambooHR is An Equal Opportunity Employer--M/F/D/V Because our team members are trusted to handle sensitive information, we require all candidates that receive and accept employment offers to complete a background check before being hired. For information on California Privacy Policy, click here . Our process utilizes AI as an assistant to efficiently process and analyze candidate data. Recruiters and hiring managers maintain full oversight and accountability, ensuring that all final selection and rejection decisions are human-made and based solely on objective job qualifications. Please see our General Privacy Notice and California Privacy Notice for more details. See our AI Guidelines for Candidates for details on how BambooHR uses AI in recruiting, how we expect candidates to use AI, and what is not allowed.

Location: Remote Who we are Our mission is to bring clarity and control to the world's most complex codebases. AI is accelerating code creation, but the infrastructure to understand, oversee, and evolve that code hasn't kept pace. Sourcegraph gives engineering organizations full visibility across their systems, precise context for their agents, and the ability to execute coordinated code changes at scale. As agentic development becomes the dominant engineering paradigm, we provide the context layer teams need to take control of their codebase. With Code Search, Deep Search, MCP, and Agentic Batch Changes, we deliver on that mission today - giving engineering teams and their AI tools the cross-repo context to navigate massive codebases with confidence, and the ability to make changes across hundreds of repositories at once. Companies like Stripe, Reddit, and Leidos rely on Sourcegraph to ship faster and with higher quality. We're backed by a16z, Sequoia, and Redpoint, and proud to operate as a globally distributed team that values high agency, direct communication, and customer love. If you want to build the infrastructure that lets every engineering team - and every agent they deploy - operate on their codebase with confidence, join us. Hours & location 🌎 While we hire almost anywhere in the world, we have a preference for someone to reside in the following locations for this role. However, if you feel qualified, we welcome you to apply regardless of location. No matter what, working hours must overlap with GMT-3 for at least 20 hours/week. Preferred locations: USA Why this job is exciting As our Compliance Manager, you will own and drive Sourcegraph’s governance, risk, and compliance program, with a primary focus on compliance. This is a highly cross-functional role that works closely with Security, Engineering, IT, Legal, People, Sales, and other teams across the company. You will be responsible for maintaining and evolving our compliance program, including owning certifications such as SOC 2 and ISO 27001 and preparing Sourcegraph for additional frameworks as the business grows. This is not a role where you will simply coordinate work across a large compliance organization. We are looking for someone who has personally owned audit and certification programs end to end: designing and tailoring controls, collecting evidence, training internal teams, working directly with auditors, managing remediation, and driving follow-up work through completion. 📅 Within one month, you will… You will build strong working relationships across Security, Engineering, IT, Legal, People, Sales, and other key stakeholders. You will develop a clear understanding of Sourcegraph’s existing governance, risk, and compliance program, including our ISMS, risk register, controls, certifications, audit processes, and current areas of focus. You will understand how our SOC 2 and ISO 27001 programs operate today, including key owners, evidence requirements, open risks, and upcoming milestones. You will begin participating directly in day-to-day compliance activities and identify opportunities to improve or simplify existing processes. 📅 Within three months, you will… You will have taken ownership of Sourcegraph’s ongoing SOC 2 and ISO 27001 compliance programs. You will independently manage key audit activities, including control testing, evidence collection, stakeholder coordination, auditor requests, findings, and remediation. You will evaluate existing controls and tailor them to Sourcegraph’s environment rather than relying on overly prescriptive or generic auditor recommendations. You will actively maintain Sourcegraph’s risk register, ISMS processes, policies, and compliance documentation. You will help internal teams understand their compliance responsibilities and provide practical guidance that allows them to meet requirements without creating unnecessary process. You will support customer-facing compliance activities, including security questionnaires and compliance-related questions from prospective and existing customers. 📅 Within six months, you will… You will have successfully led Sourcegraph through an audit or major certification milestone. You will own the operating rhythm of the GRC program, including ISMS meetings, risk management activities, control reviews, documentation updates, and audit preparation. You will have established a forward-looking compliance roadmap covering renewals, upcoming audits, new frameworks, regulatory requirements, and opportunities to improve how the program operates. You will be able to independently identify control gaps or deficiencies, assess their risk, recommend practical solutions, and drive remediation with both technical and non-technical stakeholders. You will have introduced automation, AI, or other process improvements that reduce manual compliance work while maintaining or improving program quality. About you You have built or operated compliance programs in a fast-moving technology environment and have personally owned major compliance initiatives from beginning to end. You are comfortable operating independently, getting into the details, and doing the work yourself while coordinating with stakeholders across the organization. You understand that frameworks such as SOC 2 and ISO 27001 define requirements but often leave significant flexibility in how an organization satisfies them, and you know how to translate those requirements into controls that fit the business. You are also comfortable working with technical teams and modern cloud environments. You can understand enough about infrastructure, systems, access controls, software development, and security processes to ask the right questions and effectively translate between auditors and technical teams. 5+ years of experience in governance, risk, compliance, information security compliance, or a related role. Demonstrated end-to-end ownership of SOC 2 and ISO 27001 programs, ideally within a SaaS, technology startup, or similarly fast-moving environment. Experience personally managing external audits and certification processes, including audit preparation, evidence collection, control testing, stakeholder training, auditor interaction, remediation, and follow-up. Strong understanding of risk management, control design, ISMS governance, and compliance program operations. Experience adapting compliance controls to an organization's actual environment rather than applying generic or overly prescriptive requirements. Familiarity with cloud-based technology environments and the security and compliance considerations associated with a distributed or remote workforce. Strong project management and organizational skills with the ability to drive cross-functional initiatives from inception through completion. Excellent written and verbal communication skills and the ability to explain compliance requirements clearly to both technical and non-technical audiences. A hands-on mindset and willingness to personally execute the work required to keep the compliance program operating effectively. Curiosity about AI, automation, and emerging technology, with an interest in using new tools to improve compliance workflows. Nice-to-haves: Experience with additional security, privacy, or compliance frameworks such as GDPR, HIPAA, HITRUST, FedRAMP, FISMA, PCI DSS, or related standards. Experience supporting security questionnaires, customer assurance processes, or sales-related compliance activities. Experience with GRC platforms, compliance automation tools, or building internal automation for evidence collection and control monitoring. Relevant certifications such as CISA, CISSP, ISO 27001 Lead Implementer or Lead Auditor, CRISC, or similar credentials. Level 📊 This job is an IC3. You can read more about our job leveling philosophy in our Handbook. Compensation We pay above-market salaries because we want to hire exceptional people who can focus on building great products, not worrying about paying bills. As an open and transparent company, our compensation philosophy and pay bands are visible to every Sourcegraph teammate, and we strive to make our approach equitable, explainable, and competitive. Your base salary is determined by the IC3 pay band for your location zone (1-4). Our pay bands are informed by market data and designed to ensure competitive compensation wherever you live. During the recruiting process, we'll discuss the range applicable to you based on job level, relevant skills, experience, qualifications, and location zone. The starting salary for the IC3 pay band in each zone is: Zone 2: $137,718 USD Zone 3: $102,899 USD In addition to competitive cash compensation, we offer meaningful equity (because when Sourcegraph succeeds, we want you to succeed, too) and generous perks & benefits . Interview process Below is the interview process you can expect for this role (you can read more about the types of interviews in our Handbook). It may look like a lot of steps, but rest assured that we move quickly and the steps are designed to help you get the information needed to determine if we’re the right fit for you… Interviewing is a two-way street, after all! We expect the interview process to take 5 hours in total. 👋 Introduction Stage - we have initial conversations to get to know you better… [30m] Recruiter Screen [30m] Hiring Manager Screen 🧑‍💻 Team Interview Stage - we then delve into your experience in more depth and introduce you to members of the team, including cross-functional partners… [Async] Working assignment [60m] Assignment Walkthrough + Review [60m] Resume Deep Dive [60m] Technical Interview 🎉 Final Interview Stage - we move you to our final round, where you gain a better understanding of our business and values holistically… [30m] Values [30m] Leadership We check references and conduct your background check Please note - you are welcome to request additional conversations with anyone you would like to meet, but didn’t get to meet during the interview process. Learn more about us You can learn more about what it is like to work at Sourcegraph by reading our handbook . We are an ambitious team who are collectively working hard to build the most influential company in the world. You can read more about our culture , competitive compensation and benefits here. Sourcegraph is an equal opportunity workplace; we welcome people from all backgrounds. Sourcegraph participates in E-Verify for U.S. Employees.

Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: Mexico This position will be based in Mexico but be responsible for accounts in Central America including Guatemala, Honduras, El Salvador, Costa Rica and Panama. Account Manager Central America About the Department Account Executives, Channel Account Managers, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences. The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our community. What you'll do We are looking for a seasoned sales professional to join our Field Sales Team responsible for covering Mid-market accounts in Central America. Based in Mexico, the ideal candidate will possess both a sales and technical background that enables them to drive engagement at all levels with technical and non-technical buyers. As  an Account Executive, you'll be responsible for developing and executing against a comprehensive account/territory plan as well as driving sales in a defined territory and/or account list to achieve revenue targets. The person in this role will also assist in creating and articulating compelling value propositions for Cloudflare services. Additional responsibilities will include: Manage contract negotiations. Maintain a robust sales pipeline. Develop long-term strategic relationships with key accounts. Prospecting into target accounts to generate new sales opportunities. Aligning with channel partners on go-to-market strategy. Examples of desirable skills, knowledge and experience Bachelor's degree required Minimum 6 years experience selling technology solutions in a B2B model, 3+ years selling to accounts in Central America. Experience managing longer, complex sales cycles Experience supporting and building relationships in Colombia highly preferred Basic understanding of computer networking and “how the internet works” Aptitude for learning technical concepts/terms (Technical background in engineering, computer science, or MIS a plus) Strong interpersonal communication (verbal and written) and organizational skills Bilingual in Spanish and English Self-motivated; entrepreneurial spirit Comfortable working in a fast paced dynamic environment What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: Montgomery, Alabama Via is on a mission to create public transportation systems that provide greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally. As a Maintenance Manager on Via’s Operations team, you’ll supervise and perform complex technical and administrative work overseeing the maintenance program for the servicing, maintenance, and repair of all transit equipment and property.  You'll also be an active member of the maintenance team, working hands on to ensure our vehicles and equipment are operating successfully and efficiently. **This is an in-person position with the expectation that you will be on-site 5 days per week** While standard schedules are provided, this role does require flexibility to work occasional evenings, Saturdays, and extended hours as business needs arise. What You'll Do: Service, overhaul, and repair of all transit equipment and property. Discuss equipment repair with personnel, evaluate problems, write work orders, and assign and prioritize work. Manage the full employee lifecycle for drivers: scheduling, PTO approvals, approving timesheets for payroll, daily inquiries, performance conversations, and adherence to workplace policies. Inspect work in progress and upon completion when required. Inspect tools and equipment for condition and proper use. Approve stock orders for needed parts. Maintain records of work, troubleshoot various facilities and transit equipment problems. Understand and use automotive test equipment manuals and diagrams. Direct and coordinate the administrative activities pertinent to the maintenance of system equipment and property. Help prepare the maintenance budget and oversee maintenance budget. Provide technical advice to mechanics. Determine need and feasibility of major repairs on individual pieces of equipment with a strong focus on safety and cost-effective decisions.Train, coach, and mentor staff, ensuring consistent workmanship, safety compliance, and documentation standards. Direct and coordinate the ordering, receiving, storing, and distribution of an inventory of equipment supplies and spare parts. Diagnose and perform all repairs as required, including but not limited to, engine defects, transmission defects, electrical defects, and preventative maintenance. Build strong working relationships with partners, vendors, and other stakeholders, including central Via teams and our partners. Who You Are: Self-starter who is proactive and comfortable taking on a high level of responsibility. Hands-on leader who can run a shop day-to-day and is comfortable working on the floor alongside the team when needed Vocational automotive training and considerable experience ((minimum 5 years hands-on; 3 years supervisory experience preferred/required) ) in skilled mechanical work strongly preferred. Strong project manager eager to create and refine operational processes. Outgoing and sociable leader; skilled at communicating professionally with partners, vendors, and partners from a broad range of backgrounds. Comfortable prioritizing and working on multiple initiatives with various stakeholders. Proficient with technology, such as maintenance software, Google Suite, and email Licenses and Certification Requirement: Hold a valid driver’s license. Hold a high school diploma or GED certificate Hold an ASE Automobile Service Master Technician Certification for Medium / Heavy Truck or Transit Bus At least 25 years old Successful completion of mandatory pre-employment drug test, criminal background check, and motor vehicle records check. Compensation and Benefits: Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable Salary Range: $90,000 - $105,000 / per year There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride? Via is an equal opportunity employer.

Location: Hong Kong, Hong Kong SAR OKX will be prioritising applicants who have a current right to work in Hong Kong, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About The Opportunity We are looking for an experienced Product Manager to develop and maintain our core API trading products. This includes managing internal and external stakeholders, developing product iteration plans, establishing and maintaining standards, translating user stories into an API specification, completing competitor analysis, and more. What You’ll Be Doing Gather business requirements and API feedback from both internal and external sources, such as feedback from institutional customers, and continuously improve the API product through effective iterative mechanisms. Study the competitive landscape and industry trends, transforming this information into actionable API product iteration plans that align with the company's actual needs. Utilize data analytics to create data-driven insights to understand client behaviour. Cultivate and maintain robust relationships with customers and strategic partners, using their feedback to guide product enhancements and future development. What We Look For In You Demonstrates a strong interest in both the blockchain and finance industries. Minimum 5 years of experience in Product Management or Engineering, preferably related to trading or technology platforms. Bachelor's or Master's degree in Engineering, Mathematics, or Finance. Proactive and self-driven, with a logical and data-driven mindset, strong team collaboration skills, and effective communication abilities. Proficiency in English & Conversational Mandarin (preferred to cross functionally communicate with non-english speaking engineers). Nice-To-Haves Experience in crypto, blockchain, building businesses, fintech, and/or financial markets. Experience in trading financial products, such as stocks, funds, forex, futures, options. Knowledge in data analytical tools like Python and SQL. Perks & Benefits Competitive total compensation package L&D programs and education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Please note that Hong Kong is a group-level service hub, and OKX does not carry on a business of operating a virtual asset trading platform in Hong Kong. Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Singapore, Singapore OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About The Opportunity We are looking for an experienced Product Manager to develop and maintain our core API trading products. This includes managing internal and external stakeholders, developing product iteration plans, establishing and maintaining standards, translating user stories into an API specification, completing competitor analysis, and more. What You’ll Be Doing Gather business requirements and API feedback from both internal and external sources, such as feedback from institutional customers, and continuously improve the API product through effective iterative mechanisms. Study the competitive landscape and industry trends, transforming this information into actionable API product iteration plans that align with the company's actual needs. Utilize data analytics to create data-driven insights to understand client behaviour. Cultivate and maintain robust relationships with customers and strategic partners, using their feedback to guide product enhancements and future development. What We Look For In You Demonstrates a strong interest in both the blockchain and finance industries. Minimum 5 years of experience in Product Management or Engineering, preferably related to trading or technology platforms. Bachelor's or Master's degree in Engineering, Mathematics, or Finance. Proactive and self-driven, with a logical and data-driven mindset, strong team collaboration skills, and effective communication abilities. Proficiency in English & Conversational Mandarin (preferred to cross functionally communicate with non-english speaking engineers). Nice-To-Haves Experience in crypto, blockchain, building businesses, fintech, and/or financial markets. Experience in trading financial products, such as stocks, funds, forex, futures, options. Knowledge in data analytical tools like Python and SQL. Perks & Benefits Competitive total compensation package L&D programs and education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Almaty, Kazakhstan Workplace: OnSite WHY WORK AT HIGGSFIELD AI? Higgsfield AI is the fastest-scaling generative AI company in history, hitting $700M in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands.   We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like. WHO WE ARE LOOKING FOR At Higgsfield, we value people who take ownership and get things done. We’re looking for someone who brings: - Strong attention to detail and a high level of responsibility. - Proactivity and persistence — you follow through until things are signed and completed. - The ability to manage multiple parallel tasks without losing track. - Clear communication and the confidence to push stakeholders when needed. - A structured, process-driven mindset with a bias toward action. WHAT YOU WILL WORK ON - Contract Operations & Execution: Support the full lifecycle of contracts — from preparation to execution. Work closely with legal leads (including Grosu) to finalize agreements, organize signatures, and ensure all documents are properly completed. Proactively follow up with internal teams and external parties to get contracts signed on time. - Legal Documentation (KZ Focus): Review, prepare, and manage contracts under Kazakhstani law. Ensure accuracy, completeness, and proper filing of all legal documents. - Legal Operations Support: Maintain and organize contract databases and documentation. Track contract statuses, deadlines, and key obligations. Ensure everything is properly archived and easy to retrieve. - Cross-functional Coordination: Act as a point of contact between legal, marketing, creative, and operations teams. Help unblock processes by coordinating communication and keeping things moving. - Process & System Support: Help build and improve internal legal workflows — from contract tracking to signature processes. Identify inefficiencies and drive improvements. - Review/Draft Contracts: Review and edit certain agreements like NDAs and other company templates. - Support Trademark Enforcement: Identify and address instances of trademark infringement online. YOUR MUST HAVES - 2–3 years of experience as a paralegal, legal specialist, or in legal operations. - Experience in top-tier law/consulting/accounting firms (preferably Ernst & Young) or strong in-house environments (tech companies, startups, or product-driven businesses). - Solid understanding of contract workflows and legal documentation. - Solid understanding of contract workflows and legal documentation. - Experience working with Kazakhstani legal documents is a strong plus. - Strong organizational skills and attention to detail. - Ability to proactively follow up and drive processes to completion. - Fluent Kazakh, Russian and English. WHAT WOULD MAKE YOU A STRONG CANDIDATE - Experience building automation, such as collecting approvals, sending reminders, generating activity reports, etc. - Building AI agents. - Experience with Ironclad (contract management software) – a major plus! - A law degree.

Задачи: — создавать интересный контент о спорте Требования: — опыт работы от 1 года — владение русским и английским языками (уровень B1+) — знание букмекерских контор или сильная страсть к спорту

Location: New York, NY (HQ); San Francisco, CA; Remote (US) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE You will be a front-line manager to a group of Account Executives (AEs) who will be hunting, pitching, and closing new business for Ramp. You will be responsible for 1:1 coaching, mentoring, and strategy development, working closely with leaders across Sales, Marketing, Product, and the executive team to drive positive outcomes for this segment. As a key member of the sales leadership team, you will have the opportunity to help build and refine Ramp’s sales development motion. WHAT YOU'LL DO - Manage, develop and execute career development and leadership plan for a group of Account Executives and provide daily 1:1 mentoring and coaching - Set and maintain a high-performing culture and morale by overseeing the daily activities and quota performance management of individual AEs to ensure key performance metrics are met - Hire and train new AEs on Ramp’s product, buyer personas, competition, and tools through various methods (ie. role-plays) - Strategize with sales and marketing counterparts on pipeline and prospecting initiatives to meet company objectives - Build dashboards and report on customer and team performance and forecast to senior leadership - Improve team output and efficiency over time by optimizing systems and processes - Build and execute on pipeline with new clients and partners to run the end-to-end sales process - Establish a library of playbook resources for the AE team - Partner with Ops to create and polish existing metrics that evaluate the individual and team’s performance - Represent the AE team cross-functionally with leaders of other departments WHAT YOU’LL NEED - Minimum 5 years of quota carrying sales experience as an individual contributor - Minimum 3 years of experience building and leading successful, high-performing sales teams - Demonstrated success in fast-paced, results-oriented GTM environments, ideally at SaaS companies, and history of consistently performing above quota in an outbound sales environment - Passion and excitement for hiring, with a thoughtful approach to team planning and development  - Experience working cross-functionally to build successful top of the funnel activities to drive more pipeline; Strong collaboration and influencing skills demonstrated through excellent communication and presentation skills  - Ability to articulate contractual, technical, and financial value points to customers, including executive leaders - Proficiency in using AI tools and familiarity with email and call automation platforms - Ability to leverage data to drive decisions, create systems, and identify process improvements to improve efficiency NICE TO HAVES - Experience with financial services sales in a full cycle sales role - Financial services or Fintech experience at a high-growth startup - Bachelor’s degree from an accredited four year university BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: United States Workplace: Remote At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 We're hiring a Senior Technical Account Manager (TAM) who has already done this job at a SaaS company: someone who has led implementations, owned enterprise accounts and knows what it takes to drive adoption in complex organizations. You'll be a strategic partner and trusted advisor to our customers, combining strong relationship management with deep knowledge of ClickUp's platform. This role sits where customer success, solution strategy and technical enablement meet, and it drives long-term growth, adoption and measurable business outcomes.   TAMs own the full post-sales customer lifecycle. That starts with implementation and onboarding and continues through ongoing managed services, strategic expansion and renewal outcomes across your book of business. This role requires an AI-native professional who doesn't just use AI tools but designs, builds and scales AI-powered workflows and agents, and brings that hands-on expertise to customers.   TAMs lead with a customer-first mindset. You'll build success plans, guide onboarding and adoption and make sure stakeholders keep seeing value throughout their lifecycle. You'll support technical initiatives like process optimization, workflow design and AI enablement, and you'll also own the overall health, engagement and strategic direction of your accounts. You'll work cross-functionally with Sales, Product and Support so each customer's success story is long-term, scalable and impactful.   Technical Account Managers (TAMs) deliver measurable value and meaningful business outcomes across their customer portfolio by focusing on: - Customer Enablement & Onboarding: Guiding new teams through implementation, onboarding and training for a smooth start and a strong foundation. - Account Health & Engagement: Proactively managing user adoption, stakeholder alignment and account health to support retention and growth. - Process Optimization & Solution Design: Working with customers to identify critical business processes, map them to scalable solutions and keep improving efficiency through ongoing refinement and performance insights. - Innovation Adoption & Workflow Automation: Helping customers use emerging features and technologies, including AI and automation, to boost productivity, streamline operations and deliver real-world impact. CORE RESPONSIBILITIES TAMs are the strategic and technical owner of the customer relationship. They make sure every customer gets measurable results from ClickUp's product and AI feature set.   New Customer Onboarding - Lead end-to-end onboarding and implementation of ClickUp, from discovery and solution design through training and go-live support. - Translate functional and technical requirements into scalable ClickUp solutions, including workflows, templates, hierarchies and automations. - Guide customers through foundational setup, integrations and enablement while promoting best practices, system governance and change management.   Account Health Management - Monitor seat utilization, adoption trends and Champion/Stakeholder engagement. - Build and run adoption plans and account reviews to maintain or improve health. - Spot risks early and build recovery plans with the account team. - Deliver ongoing change management and enablement so customers keep maturing on the platform.   Workflow Mapping (IER Framework) - Run Intake → Execution → Reporting (IER) cycles for key workflows. - Lead discovery sessions that map current-state and future-state processes. - Recommend optimizations and create workflow templates that scale across teams.   AI Enablement & Agent Deployment - Drive adoption of ClickUp AI and build custom workflow Agents tied to customer use cases. - Partner with customers to define and deliver new AI automations aligned to their business KPIs. - Provide technical training and consultation on AI and automation best practices, including prompt design, agent architecture and scaling use cases across teams. - Track and report AI usage and credit consumption against plan.   Customer Success & Expansion - Serve as the technical partner to assigned accounts and connect adoption to business value. - Drive value across the full post-implementation lifecycle by providing continued and managed services as customers expand their use of ClickUp. - Generate qualified leads through data-driven insights and AI usage analysis. - Drive cross-functional alignment to position renewals, expansions and AI upsells.   Cross-Functional Collaboration - Act as the voice of the customer by turning business objectives and pain points into actionable insights for Product, Engineering and Support. - Partner with account teams to keep delivery and success aligned. QUALIFICATIONS Required - 5+ years in a customer-facing SaaS role (Technical Account Manager, Customer Success Manager, Implementation Manager, Solutions Consultant, Professional Services Consultant or similar) - 2+ years of hands-on experience with ClickUp, Asana, Monday.com http://Monday.com, Smartsheet, Wrike, Jira or a comparable work management/project management platform - Direct experience leading enterprise SaaS implementations or onboarding programs end-to-end, and/or a proven track record managing a book of business ($2M+ ARR) with measurable retention and expansion outcomes - Demonstrated experience building and deploying AI-powered workflows, agents or automations in a business context - Strong project and program management skills, including complex, multi-stakeholder engagements   Preferred - Background in professional services, implementation management or consulting at a SaaS company - Hands-on experience with agentic tools and frameworks such as Claude, n8n, Make, Zapier or LangChain - Technical aptitude with integrations, APIs, automation logic and data modeling - Experience positioning or selling services alongside renewals and expansions CORE SKILLS & COMPETENCIES - Technical Acumen: Deep understanding of work management platform capabilities, automation logic, integrations and AI Agent functionality. Able to turn business needs into technical solutions. - AI-Native: Demonstrated experience designing and scaling AI-powered workflows, agents and automations, not just using AI tools. Skilled at identifying and scoping AI use cases and consumption plans. - Consultative Discovery: Excellent at workflow analysis, process design and finding friction points. Uses structured discovery to map customer needs into scalable solutions. - Project & Program Management: Manages complex customer programs with multiple stakeholders, deadlines and outcomes. Skilled at running structured account plans. - Data & Reporting: Comfortable using dashboards and metrics to communicate health, adoption and ROI. Reads usage data to drive recommendations. - Customer Engagement: Executive presence and strong communication skills. Builds trust with both executive (ATL) and day-to-day (BTL) stakeholders through credibility and clarity. - Account Ownership: Fully accountable for an assigned book of business. Proactive, organized and driven to hit measurable outcomes. - Collaboration & Influence: Works cross-functionally with the account team, Product and Sales to align on outcomes. Influences without authority through insight and results. WHAT SETS YOU APART - You've worked at, implemented or sold against project management or work management platforms. - You've run enterprise implementations and know change management firsthand. - You think in workflows and systems, not just relationships. - You've built something with AI that a team actually runs on, and you can walk us through how it works. - You've carried a renewal or expansion number and know how to tie technical value to commercial outcomes. #LI-SM1 #LI-remote Equal Opportunity Employer ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Privacy Notice ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details. Visa Sponsorship Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions. Fraud Alert ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com. AI Processing Notice ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.