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Location: CAN: Vancouver (333 Seymour St); CAN: Toronto (111 Richmond Street West) Workplace: Hybrid ABOUT THE ROLE Millions of small businesses and their advisors use Xero reports and insights to decide what to do next. AI is changing how people understand their finances faster than any shift since the cloud, and Reporting & Insights is where Xero meets that change. Over the next few years we’re evolving reporting and insights for the agentic era, where customers ask an AI about their numbers as often as they open a Balance Sheet. As the senior technical leader for Reporting & Insights, you’ll set the multi-year technical direction, from the reports businesses file to the insights that tell them what to do next. You’ll also help hire the first Reporting & Insights engineers in Vancouver and decide how they work. THE TECHNICAL CHALLENGES Set a 3-year architecture across Reporting & Insights. Reporting and Xero Analytics run on a mix of modern services and systems that have grown with Xero over many years. You’ll define one target state across both, decide how they build on Xero’s data platform, and secure the investment to get there. You’ll design for high throughput, low latency and resilience, so reporting and insights scale with Xero’s largest and most complex customers. Evolve the platform without breaking trust. Accountants file tax returns from these numbers, so correctness comes first. You’ll lead the evolution of the data foundations behind about 150 reports, sequenced across teams and organisational boundaries. Customers keep the numbers they trust, on foundations built for what comes next. Make reporting and insights AI-native. AI changes what reporting and insights can be: answers to plain-language questions, insights that reach customers where they work, and analysis that once took an accountant hours. Every answer still has to reconcile to the ledger. You’ll define the foundations: how agents query financial data safely, how answers stay grounded and explainable, and how we prove correctness at scale. We want teams across Xero to build on what you create. IMPACT In your first six months you’ll own the Reporting & Insights architecture and set a direction for the data platform and the evolution of both products that engineering, Product and leadership back. At twelve months you will have: - Set a multi-year technical strategy for Reporting & Insights - Delivered new foundations for the first major report families, setting Reporting & Insights up for its next phase of growth - Opened Reporting & Insights to bigger businesses, with performance that scales to our largest customers - Put shared foundations for AI-native reporting and insights into production - Grown the Lead and Senior Engineers around you and raised the technical bar across the group Beyond year one, you’ll shape where Reporting & Insights goes next, and help steer Xero’s wider data and AI direction alongside the leadership team. OWNERSHIP You’re the senior technical voice for Reporting & Insights. You own the multi-year technical strategy and target architecture, and you make the calls that cross team and domain boundaries. You shape the roadmap with the GM and Product, decide where we invest in foundational capabilities, and align teams across regions behind one direction. You stay hands-on where it counts: reference implementations, foundational frameworks and the hardest architecture problems WHO YOU’LL WORK WITH You’ll report to the GM of Engineering. You’ll partner with the engineering managers and teams across Reporting & Insights, who know these products and their data in depth. You’ll shape the product and AI roadmap with the Reporting & Insights Product leads. You’ll also work with Principal Engineers and platform teams across Xero, including the accounting core and data platform teams that own systems we depend on. WHAT YOU BRING Must-have: - You’ve set technical strategy for a domain or portfolio over a 2 to 3 year horizon, and aligned multiple teams behind it. - You’ve led the evolution of a large, high-traffic, correctness-critical system across organisational boundaries. - You have depth in high-throughput, low-latency, resilient distributed systems and data-heavy architecture, and you still contribute hands-on where it matters. - You connect external shifts, AI above all, to product and architecture strategy, and you know where LLMs and agents belong in a system. - You grow leaders. You’ve mentored Lead and Senior Engineers into bigger roles, and your writing turns complex direction into decisions people act on. Nice to have: - Financial, reporting or analytics domain experience - LLM or agent-based features in production - .NET and AWS - A presence in the wider tech community through talks, writing or open source HOW WE WORK We’re bold in our vision and pragmatic in execution, delivering useful improvements along the way rather than waiting for a large rewrite. We invest in AI to learn faster and focus effort on higher-value problems, while engineers stay accountable for what they ship. We use shared frameworks to avoid reinvention, leaving teams room to innovate. Engineers own their work, including quality, reliability, and on-call. Leaders set context and priorities, and engineers help shape the solutions. WHERE WE WORK We offer a hybrid model that blends the flexibility of working from home with the collaboration of the office, including designated boost days in our modern office spaces. This role is open to hybrid candidates in Vancouver, British Columbia, or San Mateo, California. We also welcome applications from candidates across Canada interested in relocating to Vancouver, and from remote candidates in Seattle, Washington. OUR HIRING PROCESS 1. TX phone screen (45 minutes): a conversation with your Talent Specialist about your background, motivations and the role. 2. Technical assessments: a coding assessment and a systems design assessment, run through an independent third-party provider and based on real-world scenarios. 3. Technical deep dive (45–60 minutes): with a Principal Engineer and the hiring team. You'll walk through a past project you led, covering how you thought about it, executed it and led through its complexity. 4. Values / Future Proof Xero (45 minutes): how you show up day to day, aligned with Xero's values and capabilities such as adaptability, ownership, customer thinking and AI fluency. 5. LEADership (45–60 minutes): real examples of how you lead, influence and deliver in ambiguous, fast-changing environments, assessed against Xero's leadership principles COMPENSATION & TOTAL REWARDS At Xero, we value the impact and skills you bring to the team. We believe in a Total Package philosophy - ensuring your value is recognized through a holistic lens that includes base salary, performance incentives, and world-class benefits. The expected base salary range for this role is $227,700 - $284,600 CAD.   Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role. In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation: - Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance. - Comprehensive Benefits: World-class health, wellness, and retirement programs. Xero Perks https://careers.xero.com/inside-xero/benefits-wellbeing/ including Wellbeing days, generous leave, and dedicated professional development budgets. This is a posting for an existing vacancy. Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken. Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Location: Buenos Aires, Argentina; Córdoba, Argentina Top 3 Reasons To Join Us Competitive Salary 100% Remote Working on the latest tech for the Insurtech Market Leader About Us At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone. We are a leading global no-code insurance platform for health, life, and P&C We’re the winner of the Insurtech of the Year in all of Asia and other awards globally We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world We are fully funded and backed by reputable VC funds and strategic institutional investors We have a global presence in Asia, EMEA and the Americas We’ve grown our annualized revenue by over 30x since January 2021 We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world and a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world About the Role As a Digital Insurance Project Manager, your core responsibility will be to oversee and manage the implementation of new and/or existing projects within CoverGo's operations. This role presents an exciting opportunity for an individual with a strong drive to lead transformative projects in the insurtech industry. What You Will Do Engage and manage relationships with clients and stakeholders Lead project planning sessions with the internal team and client's staff Support solution proposals for client pursuits, proposals, and PoCs Participate in proposal and POC processes (i.e. design, submission, and review) Support the creation of contracts and related communication with clients Identify and help secure growth opportunities for existing clients Manage project progress and adapt work as required Ensure projects meet deadlines Manage relationships with clients and stakeholders Host regular/weekly project review and create reports with key metrics about team and project status using company standard metrics Oversee all incoming and outgoing project documentation Identify and manage issues, risks, assumptions, and dependencies Continuously optimize and improve processes and the overall approach where necessary What We Need Bachelor's degree in computer science or a related technical field is a plus Atleast 5 years experience as a Project Manager Atleast 3 years experience in insurance Insurance domain knowledge is a must Strong client facing experience is a must Technical skills are a plus Has experience seeing projects through the full life cycle Excellent analytical skills and problem-solving skills Strong interpersonal skills and extremely resourceful Proven ability to complete projects according to outlined scope, budget, and timeline Self-motivated and able to work independently Able, willing, and excited to work in a fast-paced collaborative startup environment Must be based in Canada Why You'll Love Working Here Fully Remote Annual Performance Bonus Remote Work Allowance Anniversary Bonus Health Insurance Company Activities and Events Learning and Development Plan CoverGo Company Video By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s Privacy Notice and you consent to the processing of your data as part of this application.

Location: Bogotá, Colombia; Medellín, Colombia Top 3 Reasons To Join Us Competitive Salary 100% Remote Working on the latest tech for the Insurtech Market Leader About Us At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone. We are a leading global no-code insurance platform for health, life, and P&C We’re the winner of the Insurtech of the Year in all of Asia and other awards globally We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world We are fully funded and backed by reputable VC funds and strategic institutional investors We have a global presence in Asia, EMEA and the Americas We’ve grown our annualized revenue by over 30x since January 2021 We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world and a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world About the Role As a Digital Insurance Project Manager, your core responsibility will be to oversee and manage the implementation of new and/or existing projects within CoverGo's operations. This role presents an exciting opportunity for an individual with a strong drive to lead transformative projects in the insurtech industry. What You Will Do Engage and manage relationships with clients and stakeholders Lead project planning sessions with the internal team and client's staff Support solution proposals for client pursuits, proposals, and PoCs Participate in proposal and POC processes (i.e. design, submission, and review) Support the creation of contracts and related communication with clients Identify and help secure growth opportunities for existing clients Manage project progress and adapt work as required Ensure projects meet deadlines Manage relationships with clients and stakeholders Host regular/weekly project review and create reports with key metrics about team and project status using company standard metrics Oversee all incoming and outgoing project documentation Identify and manage issues, risks, assumptions, and dependencies Continuously optimize and improve processes and the overall approach where necessary What We Need Bachelor's degree in computer science or a related technical field is a plus Atleast 5 years experience as a Project Manager Atleast 3 years experience in insurance Insurance domain knowledge is a must Strong client facing experience is a must Technical skills are a plus Has experience seeing projects through the full life cycle Excellent analytical skills and problem-solving skills Strong interpersonal skills and extremely resourceful Proven ability to complete projects according to outlined scope, budget, and timeline Self-motivated and able to work independently Able, willing, and excited to work in a fast-paced collaborative startup environment Must be based in Canada Why You'll Love Working Here Fully Remote Annual Performance Bonus Remote Work Allowance Anniversary Bonus Health Insurance Company Activities and Events Learning and Development Plan CoverGo Company Video By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s Privacy Notice and you consent to the processing of your data as part of this application.

Location: Mexico City, Mexico; Guadalajara, Mexico; Monterrey, Mexico Top 3 Reasons To Join Us Competitive Salary 100% Remote Working on the latest tech for the Insurtech Market Leader About Us At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone. We are a leading global no-code insurance platform for health, life, and P&C We’re the winner of the Insurtech of the Year in all of Asia and other awards globally We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world We are fully funded and backed by reputable VC funds and strategic institutional investors We have a global presence in Asia, EMEA and the Americas We’ve grown our annualized revenue by over 30x since January 2021 We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world and a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world About the Role As a Digital Insurance Project Manager, your core responsibility will be to oversee and manage the implementation of new and/or existing projects within CoverGo's operations. This role presents an exciting opportunity for an individual with a strong drive to lead transformative projects in the insurtech industry. What You Will Do Engage and manage relationships with clients and stakeholders Lead project planning sessions with the internal team and client's staff Support solution proposals for client pursuits, proposals, and PoCs Participate in proposal and POC processes (i.e. design, submission, and review) Support the creation of contracts and related communication with clients Identify and help secure growth opportunities for existing clients Manage project progress and adapt work as required Ensure projects meet deadlines Manage relationships with clients and stakeholders Host regular/weekly project review and create reports with key metrics about team and project status using company standard metrics Oversee all incoming and outgoing project documentation Identify and manage issues, risks, assumptions, and dependencies Continuously optimize and improve processes and the overall approach where necessary What We Need Bachelor's degree in computer science or a related technical field is a plus Atleast 5 years experience as a Project Manager Atleast 3 years experience in insurance Insurance domain knowledge is a must Strong client facing experience is a must Technical skills are a plus Has experience seeing projects through the full life cycle Excellent analytical skills and problem-solving skills Strong interpersonal skills and extremely resourceful Proven ability to complete projects according to outlined scope, budget, and timeline Self-motivated and able to work independently Able, willing, and excited to work in a fast-paced collaborative startup environment Must be based in Canada Why You'll Love Working Here Fully Remote Annual Performance Bonus Remote Work Allowance Anniversary Bonus Health Insurance Company Activities and Events Learning and Development Plan CoverGo Company Video By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s Privacy Notice and you consent to the processing of your data as part of this application.

Location: United Kingdom About Flosum Flosum is a leading B2B SaaS company built 100% natively on the Salesforce platform. We help enterprises manage Salesforce DevOps, Data Migration, Backup & Archive, and Data Masking — all in one secure, compliant platform. Trusted by some of the world's largest and most complex Salesforce organizations, Flosum is bootstrapped, profitable, and growing fast, with 120+ team members and a product roadmap that keeps pace with every Salesforce release. About the Role We're hiring a Salesforce Technical Evangelist — the technical face and voice of Flosum to the Salesforce ecosystem. This is a high-visibility role at the intersection of product, marketing, and community. You'll live at the front edge of the Salesforce platform: learning every new release, feature, and architectural shift, then translating it into compelling technical stories for customers, prospects, and the broader community. You are equal parts technologist, storyteller, and community builder. If you're the person others watch on stage at Dreamin' events, whose webinars people actually attend live, and whose takes on a new Salesforce release get shared across the ecosystem — we want to talk to you. What You'll Do Own our webinar engine. Plan, host, and deliver a consistent cadence of technical webinars and demos that showcase Flosum solutions and Salesforce best practices — driving registrations, attendance, and pipeline. Evangelize Flosum + Salesforce. Position Flosum as the natural solution for Salesforce DevOps, backup, and data management through demos, talks, blog posts, videos, and social content. Rapidly absorb and teach new technology. Master each Salesforce release (and new Flosum product capabilities) quickly, form a sharp point of view, and communicate it to technical and executive audiences alike. Engage our user community constantly. Build and energize Flosum's user community through ongoing programs — office hours, AMAs, certification support, developer content, and customer advocacy. Connect the channels. Own the connective tissue between webinars, newsletters, and community: promote events, drive newsletter engagement, and keep every channel feeding the others. Represent Flosum in the ecosystem. Engage credibly and technically with the larger Salesforce community — user groups, Dreamin' events, Dreamforce, Trailblazer Community, LinkedIn, and partner ecosystems. Partner across teams. Work with product, marketing, sales, and customer success to surface customer stories, sharpen messaging, and turn community engagement into measurable business outcomes. Requirements What You Bring 3–7+ years of hands-on Salesforce experience (admin, developer, architect, or consultant), with genuine technical depth — you can demo, build, and go toe-to-toe with a Salesforce architect. Salesforce certifications (e.g., Platform App Builder, Administrator, Developer, or Architect track); an active Trailhead profile is a big plus. A proven track record of public technical communication: webinars hosted, conference talks, podcasts, video content, or a well-followed technical blog/social presence. Strong marketing instincts — you understand audience, messaging, and distribution, and you've driven measurable results (registrations, engagement, pipeline). Deep familiarity with the Salesforce ecosystem: release cycles, DevOps/CI-CD concepts, data management, and the community landscape. Self-starter energy — you build programs from zero, run them on a drumbeat, and don't wait to be told what to create. Excellent written and verbal English communication skills. Why Flosum Bootstrapped and profitable — we answer to customers, not investors High-visibility role with direct access to the CEO and product leadership A front-row seat to Dreamforce, Salesforce World Tours, and the global ecosystem Competitive compensation, benefits, and the freedom to build your personal brand alongside ours

Location: Netherlands About Flosum Flosum is a leading B2B SaaS company built 100% natively on the Salesforce platform. We help enterprises manage Salesforce DevOps, Data Migration, Backup & Archive, and Data Masking — all in one secure, compliant platform. Trusted by some of the world's largest and most complex Salesforce organizations, Flosum is bootstrapped, profitable, and growing fast, with 120+ team members and a product roadmap that keeps pace with every Salesforce release. About the Role We're hiring a Salesforce Technical Evangelist — the technical face and voice of Flosum to the Salesforce ecosystem. This is a high-visibility role at the intersection of product, marketing, and community. You'll live at the front edge of the Salesforce platform: learning every new release, feature, and architectural shift, then translating it into compelling technical stories for customers, prospects, and the broader community. You are equal parts technologist, storyteller, and community builder. If you're the person others watch on stage at Dreamin' events, whose webinars people actually attend live, and whose takes on a new Salesforce release get shared across the ecosystem — we want to talk to you. What You'll Do Own our webinar engine. Plan, host, and deliver a consistent cadence of technical webinars and demos that showcase Flosum solutions and Salesforce best practices — driving registrations, attendance, and pipeline. Evangelize Flosum + Salesforce. Position Flosum as the natural solution for Salesforce DevOps, backup, and data management through demos, talks, blog posts, videos, and social content. Rapidly absorb and teach new technology. Master each Salesforce release (and new Flosum product capabilities) quickly, form a sharp point of view, and communicate it to technical and executive audiences alike. Engage our user community constantly. Build and energize Flosum's user community through ongoing programs — office hours, AMAs, certification support, developer content, and customer advocacy. Connect the channels. Own the connective tissue between webinars, newsletters, and community: promote events, drive newsletter engagement, and keep every channel feeding the others. Represent Flosum in the ecosystem. Engage credibly and technically with the larger Salesforce community — user groups, Dreamin' events, Dreamforce, Trailblazer Community, LinkedIn, and partner ecosystems. Partner across teams. Work with product, marketing, sales, and customer success to surface customer stories, sharpen messaging, and turn community engagement into measurable business outcomes. Requirements What You Bring 3–7+ years of hands-on Salesforce experience (admin, developer, architect, or consultant), with genuine technical depth — you can demo, build, and go toe-to-toe with a Salesforce architect. Salesforce certifications (e.g., Platform App Builder, Administrator, Developer, or Architect track); an active Trailhead profile is a big plus. A proven track record of public technical communication: webinars hosted, conference talks, podcasts, video content, or a well-followed technical blog/social presence. Strong marketing instincts — you understand audience, messaging, and distribution, and you've driven measurable results (registrations, engagement, pipeline). Deep familiarity with the Salesforce ecosystem: release cycles, DevOps/CI-CD concepts, data management, and the community landscape. Self-starter energy — you build programs from zero, run them on a drumbeat, and don't wait to be told what to create. Excellent written and verbal English communication skills. Why Flosum Bootstrapped and profitable — we answer to customers, not investors High-visibility role with direct access to the CEO and product leadership A front-row seat to Dreamforce, Salesforce World Tours, and the global ecosystem Competitive compensation, benefits, and the freedom to build your personal brand alongside ours

Location: London, United Kingdom About Flosum Flosum is a leading B2B SaaS company built 100% natively on the Salesforce platform. We help enterprises manage Salesforce DevOps, Data Migration, Backup & Archive, and Data Masking — all in one secure, compliant platform. Trusted by some of the world's largest and most complex Salesforce organizations, Flosum is bootstrapped, profitable, and growing fast, with 120+ team members and a product roadmap that keeps pace with every Salesforce release. About the Role We're hiring a Salesforce Technical Evangelist — the technical face and voice of Flosum to the Salesforce ecosystem. This is a high-visibility role at the intersection of product, marketing, and community. You'll live at the front edge of the Salesforce platform: learning every new release, feature, and architectural shift, then translating it into compelling technical stories for customers, prospects, and the broader community. You are equal parts technologist, storyteller, and community builder. If you're the person others watch on stage at Dreamin' events, whose webinars people actually attend live, and whose takes on a new Salesforce release get shared across the ecosystem — we want to talk to you. What You'll Do Own our webinar engine. Plan, host, and deliver a consistent cadence of technical webinars and demos that showcase Flosum solutions and Salesforce best practices — driving registrations, attendance, and pipeline. Evangelize Flosum + Salesforce. Position Flosum as the natural solution for Salesforce DevOps, backup, and data management through demos, talks, blog posts, videos, and social content. Rapidly absorb and teach new technology. Master each Salesforce release (and new Flosum product capabilities) quickly, form a sharp point of view, and communicate it to technical and executive audiences alike. Engage our user community constantly. Build and energize Flosum's user community through ongoing programs — office hours, AMAs, certification support, developer content, and customer advocacy. Connect the channels. Own the connective tissue between webinars, newsletters, and community: promote events, drive newsletter engagement, and keep every channel feeding the others. Represent Flosum in the ecosystem. Engage credibly and technically with the larger Salesforce community — user groups, Dreamin' events, Dreamforce, Trailblazer Community, LinkedIn, and partner ecosystems. Partner across teams. Work with product, marketing, sales, and customer success to surface customer stories, sharpen messaging, and turn community engagement into measurable business outcomes. Requirements What You Bring 3–7+ years of hands-on Salesforce experience (admin, developer, architect, or consultant), with genuine technical depth — you can demo, build, and go toe-to-toe with a Salesforce architect. Salesforce certifications (e.g., Platform App Builder, Administrator, Developer, or Architect track); an active Trailhead profile is a big plus. A proven track record of public technical communication: webinars hosted, conference talks, podcasts, video content, or a well-followed technical blog/social presence. Strong marketing instincts — you understand audience, messaging, and distribution, and you've driven measurable results (registrations, engagement, pipeline). Deep familiarity with the Salesforce ecosystem: release cycles, DevOps/CI-CD concepts, data management, and the community landscape. Self-starter energy — you build programs from zero, run them on a drumbeat, and don't wait to be told what to create. Excellent written and verbal English communication skills. Why Flosum Bootstrapped and profitable — we answer to customers, not investors High-visibility role with direct access to the CEO and product leadership A front-row seat to Dreamforce, Salesforce World Tours, and the global ecosystem Competitive compensation, benefits, and the freedom to build your personal brand alongside ours

Location: United States About Flosum Flosum is a leading B2B SaaS company built 100% natively on the Salesforce platform. We help enterprises manage Salesforce DevOps, Data Migration, Backup & Archive, and Data Masking — all in one secure, compliant platform. Trusted by some of the world's largest and most complex Salesforce organizations, Flosum is bootstrapped, profitable, and growing fast, with 120+ team members and a product roadmap that keeps pace with every Salesforce release. About the Role We're hiring a Salesforce Technical Evangelist — the technical face and voice of Flosum to the Salesforce ecosystem. This is a high-visibility role at the intersection of product, marketing, and community. You'll live at the front edge of the Salesforce platform: learning every new release, feature, and architectural shift, then translating it into compelling technical stories for customers, prospects, and the broader community. You are equal parts technologist, storyteller, and community builder. If you're the person others watch on stage at Dreamin' events, whose webinars people actually attend live, and whose takes on a new Salesforce release get shared across the ecosystem — we want to talk to you. What You'll Do Own our webinar engine. Plan, host, and deliver a consistent cadence of technical webinars and demos that showcase Flosum solutions and Salesforce best practices — driving registrations, attendance, and pipeline. Evangelize Flosum + Salesforce. Position Flosum as the natural solution for Salesforce DevOps, backup, and data management through demos, talks, blog posts, videos, and social content. Rapidly absorb and teach new technology. Master each Salesforce release (and new Flosum product capabilities) quickly, form a sharp point of view, and communicate it to technical and executive audiences alike. Engage our user community constantly. Build and energize Flosum's user community through ongoing programs — office hours, AMAs, certification support, developer content, and customer advocacy. Connect the channels. Own the connective tissue between webinars, newsletters, and community: promote events, drive newsletter engagement, and keep every channel feeding the others. Represent Flosum in the ecosystem. Engage credibly and technically with the larger Salesforce community — user groups, Dreamin' events, Dreamforce, Trailblazer Community, LinkedIn, and partner ecosystems. Partner across teams. Work with product, marketing, sales, and customer success to surface customer stories, sharpen messaging, and turn community engagement into measurable business outcomes. Requirements What You Bring 3–7+ years of hands-on Salesforce experience (admin, developer, architect, or consultant), with genuine technical depth — you can demo, build, and go toe-to-toe with a Salesforce architect. Salesforce certifications (e.g., Platform App Builder, Administrator, Developer, or Architect track); an active Trailhead profile is a big plus. A proven track record of public technical communication: webinars hosted, conference talks, podcasts, video content, or a well-followed technical blog/social presence. Strong marketing instincts — you understand audience, messaging, and distribution, and you've driven measurable results (registrations, engagement, pipeline). Deep familiarity with the Salesforce ecosystem: release cycles, DevOps/CI-CD concepts, data management, and the community landscape. Self-starter energy — you build programs from zero, run them on a drumbeat, and don't wait to be told what to create. Excellent written and verbal English communication skills. Why Flosum Bootstrapped and profitable — we answer to customers, not investors High-visibility role with direct access to the CEO and product leadership A front-row seat to Dreamforce, Salesforce World Tours, and the global ecosystem Competitive compensation, benefits, and the freedom to build your personal brand alongside ours

Location: Canada What The Role Is As a Staff Engineer at Babylist, you own some of our hardest domains and decide where they go. Millions of families depend on what we build. Agents write most of the code now. So the hard part is yours: what to build, how it should work and whether what shipped was right. You're still in the code for the genuinely hard problems. Agents handle the volume. You spend your time on the parts that need a person. We're building well beyond the registry now: the financial side of raising a kid, maternal health made simpler and more human, the education new parents are looking for and the community around them. The hard problems run across all of it, plus the platform underneath and the AI we already ship to families. You'll own a big piece of the product, but you won't be boxed into it. The roadmap is open. You have a say in which bets we make, and you pick what you take on next. What You'll Own A Staff Engineer here sets direction. You own a domain: a product surface, a platform area or a capability that cuts across several teams. You set where it's going over the next year or two, sequence the bets that get there and make the technical and product calls along the way. You're still in the code. We don't have architects who've stopped building. If you stepped away, multiple teams would feel it. Your influence shows up in the systems and the work other teams choose to build on. You don't need direct reports to have that reach. It comes from what you build. In practice, you: Take a fuzzy business problem from the first sketch through to production, and stay on the hook for whether it actually helped customers. Build the platform or tooling other teams adopt by choice, and own it as it scales. Make the architecture calls that span teams and the ones that are expensive to reverse. Set the standard for how your domain builds with AI. Decide what good looks like, build the patterns and evals that get agents there and catch the output that's confidently wrong before it ships. Partner with product, design and data as a peer, shaping what's worth building from the start. Coach Senior engineers through the hard calls, the ambiguous ones as much as the technical ones. A few problems people at this level are working on right now: Resolving one customer across registry, shop and health, plus the friends and family buying for them, so personalization works everywhere without each team rebuilding it. Designing the knowledge system our coding agents reliably load, and working out how much context actually helps before it starts to hurt. Building Early Investor, our new family finance product, from scratch, on a deadline that can't move. Who You Are You've shipped production systems for enough years to have earned strong opinions, and you hold them loosely. You can pick up an ambiguous problem and start moving before anyone hands you the full picture. You've already changed how a team builds with AI, and the new way stuck. Most Staff engineers lean one of two ways, and both do well here. Some point their depth at the systems everyone runs on: the platforms, the reliability and security bar, the harnesses that make AI produce good code. Others point it at the customer: framing the problem with PMs as peers, owning a journey end to end, deciding what to build and learning whether it worked. You don't have to be both. You do have to be excellent at one and fluent in the other. A few things that tend to be true of people who thrive here: You measure yourself by impact: a customer outcome, or a system a dozen teams come to depend on. You're curious: you spot problems before they're filed and push your own ideas until they ship. Compensation We post real numbers. For a Canada-based Staff Engineer, the starting base salary range is $299,300 to $372,600 CAD, plus a target annual bonus of 20 percent of base. That's total target cash of roughly $359,160 to $447,120 CAD. On top of that you get meaningful equity and an RRSP match. Where you start in that range depends on your experience, and your pay grows from there with performance and scope. How We Build AI is the default here. Engineers run agentic sessions for most of the work, and a lot of the interesting engineering now lives in the scaffolding that makes the agents good: the eval harnesses, the curated context, custom review skills and fast CI. Agents also triage incidents and handle a big share of support. A human always owns the outcome. The architecture is intentionally simple: one Rails monolith, MySQL and few moving parts. That's deliberate. Simple infrastructure lets us move fast and lets AI reason about the whole system, so the hardest problems are the ones in front of customers. The Stack Core app: Rails, Packwerk, React, TypeScript, Sidekiq Mobile: iOS (Swift), Android (Kotlin) Data, search & events: MySQL, Snowflake, dbt, Airflow, Weaviate, WarpStream, Hex, Sigma Machine learning: deep learning, matrix factorization, retrieval & ranking, AWS SageMaker, MLflow AI & dev tooling: Claude Code, Devin, Linear, CodeRabbit, Warden, LangChain, Bedrock AgentCore, Maxim Infra & ops: AWS, Kubernetes, Terraform, GitHub Actions, Datadog, incident.io, LaunchDarkly Key integrations: Shopify (payments), Iterable (CRM) Why Babylist An engineer, expecting her first baby, couldn't find the registry she wanted. So she built it. That's how Babylist started, and it's still how we work: engineers solving problems for families. Becoming a parent is one of the biggest moments in a person's life. Millions reach it for the first time every year, making thousands of decisions and figuring it out as they go. That's who we build for, and we're a long way from done. Ten million people give gifts through Babylist every year. We did more than $750M in revenue in 2025, up 45 percent over the year before, and we've been profitable for eight years while staying independent. So you can take on a hard, multi-year problem without watching over your shoulder for the next round or the next correction. And the team is small, around 65 engineers, so what you ship stays visible and your scope stays wide. How We Work Remote-first across the US and Canada, and we have been for years. That's not changing. We trust you to own your time and your outcomes, and we get everyone in a room together twice a year. Teams are small, pods of three to five engineers, so nothing you ship disappears into a committee. You'll work shoulder to shoulder with product, design and data, and with the partners across the business who rely on what you ship. You'll also stay close to customers yourself: sitting in on user interviews, watching session recordings, riding along with support. Here that's part of the engineering job, on a regular basis. How We Hire Three rounds, usually two to three weeks start to finish. Recruiter conversation (30 minutes). Trade context: what you want next, what we're building and straight answers on comp, team and remote. Technical screen (1 hour). One round, no AI, language-agnostic. Reach for Google when you normally would. We just want to see how you reason from first principles. Final round (4 hours). Four one-hour interviews: system design, AI-assisted coding with the tools you'd actually use here, product sense and culture and values. You'll hear back either way within 24 to 48 hours. If your timeline is tight, tell us and we'll move faster. Benefits Company-paid medical and fully covered dental and vision A RRSP match Generous paid parental leave for birthing and non-birthing parents, plus a gradual return-to-work program Winter Wonder Week, a paid company-wide week off at the end of the year A remote-work stipend Mental-health and wellness support A Few Things To Know We record and transcribe interviews to evaluate candidates, in line with applicable privacy laws. We expect you to use AI in your work and we welcome it in the process, but what you submit and say should reflect your own thinking. If you have a family member or close relationship with a Babylist employee, let your recruiter know. Official outreach only ever comes from an @babylist.com address

Location: San Francisco, CA | New York City, NY | Seattle, WA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. At Anthropic, we believe new AI capabilities are best achieved through secure foundations, not in spite of them. As capabilities grow more advanced, it is critical that progress moves forward safely and for the benefit of all society. It is the reason why security sits at the center of our work, and not as an afterthought. We're specifically looking for a Software Engineer to help us build and maintain new agentic coding tools for developers. The ideal candidate will have a passion for developer tools, extensive knowledge of diverse programming environments and languages, and experience with advanced LLM features like tool-use, chaining and orchestration patterns, and prompt engineering. Curiosity about AI research is a must! Responsibilities: Design, build, and maintain scalable features and infrastructure for AI-powered development tools Engage directly with developers inside and outside Anthropic to gather insights and improve user experience Collaborate with researchers to improve model capabilities through shared tools and evals Stay ahead of advancements in AI-assisted coding by experimenting with new tools, evaluating emerging techniques, and tracking enhancements to existing ones Contribute across the stack—from front-end UI to back-end infrastructure—to develop new features, fix bugs, and optimize performance Dive into possibly unfamiliar areas like Python notebooks, VS Code plug-ins, and containerized environments. You may be a good fit if you: Are excited about AI-assisted coding as a tool to enhance developer productivity and creativity—not replace human ingenuity Spend a lot of time refining and customizing your AI workflows Have experience building and maintaining dev tools Are an expert in React development, including performance optimization, modern patterns (hooks, context, suspense), and component architecture Specialize in user experience engineering but are a capable full stack developer Have hands-on experience working with large language models and prompt engineering Have worked on projects with stringent safety, security and/or compliance requirements Care about the societal impacts and ethics of your work Have 6+ years of work experience Strong candidates may also have experience with: Building and maintaining CLI tools Working in large codebases and quickly jumping in to unfamiliar development environments Working with container orchestration and cloud infrastructure Scaling TypeScript projects Working with alternate JavaScript runtimes like Bun and Deno The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $320,000 — $625,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Remote-Friendly (Travel-Required) | San Francisco, CA | Seattle, WA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic is working on frontier AI systems that handle sensitive information at enormous scale. How we protect that data, and how we build privacy into our systems rather than bolting it on afterward, is central to our mission of building AI that is safe and beneficial. This is a foundational role. As one of our first dedicated privacy engineers, you will help establish the privacy engineering function at Anthropic and shape how privacy is designed into our AI systems from the ground up. You'll sit within our Data Infrastructure team, architecting privacy-preserving systems, leading the implementation of privacy-enhancing technologies across our infrastructure, and providing technical leadership on privacy across engineering, research, and product teams. You'll work at the intersection of privacy engineering, AI safety, and distributed systems, solving problems that don't yet have established answers. This is a senior individual contributor role with high autonomy and broad influence. Key responsibilities Design and implement privacy-preserving architectures for AI training and inference systems operating at very large scale, using techniques e.g. differential privacy, federated learning, and secure multi-party computation Partner with researchers to implement privacy-preserving training methods that protect user data while maintaining model quality Build foundational privacy infrastructure, including automated data discovery, classification, access controls, audit logging, and lifecycle management Translate regulatory requirements (e.g., GDPR, CCPA, HIPAA, the EU AI Act) into technical implementations and automated compliance controls Architect data governance systems for tracking data lineage, purpose limitation, and retention across distributed AI systems Lead privacy reviews and threat modeling for new models and features, identifying risks and designing scalable mitigations Partner with product and infrastructure teams to embed privacy controls into Claude's inference systems, user interfaces, and data pipelines Develop privacy engineering toolkits and frameworks that enable other engineers to build privacy-preserving features by default Design privacy-preserving analytics and measurement systems that surface useful insights without exposing individual user data Evaluate emerging privacy technologies from academia and industry, and contribute to open-source tooling and AI privacy standards Advise on and advocate for privacy practices as a core part of how we approach AI safety Minimum qualifications Experience applying privacy engineering principles in production systems, including privacy by design, data minimization, and purpose limitation Proficiency in Python, Go, or similar languages, with experience building and operating production systems at scale Experience designing and implementing privacy infrastructure for systems with a large user base Experience with data governance, classification, or data lifecycle management systems Experience with distributed systems and cloud infrastructure at scale Understanding of privacy regulations such as GDPR and CCPA, and the ability to translate legal requirements into technical designs Experience conducting privacy reviews, threat modeling, or risk assessments Written and verbal communication skills sufficient to build alignment across engineering, research, legal, and product teams Preferred qualifications Hands-on experience with privacy-enhancing technologies (e.g., differential privacy, homomorphic encryption, secure enclaves, secure multi-party computation) Experience building privacy infrastructure or controls for machine learning or AI systems Experience establishing a privacy engineering practice, or being an early hire in a function Experience serving as a technical lead on complex, multi-quarter projects Contributions to open-source privacy tooling, privacy research, or industry standards 12+ years of experience in a software engineering role, including building and operating large-scale infrastructure 3+ years of experience leading large, complex projects as a technical lead The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $405,000 — $485,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: San Francisco, CA | Seattle, WA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic is seeking an Internal Communications Manager to serve as a dedicated communications partner to our Core Tech organization (the teams building and securing the systems behind Claude, from engineering and infrastructure to security). Depending on your background and where the need is greatest, your portfolio might center on security, on engineering more broadly, or span both - we'll shape that together during the hiring process. Internal communications at Anthropic is not a support function that plans meetings and sends newsletters. The best people in this role operate like advisors who embed themselves deeply in the orgs they support, earn a seat at the leadership table, write on behalf of executives, and see around corners,  anticipating what the organization will need to hear before anyone asks for it. There are traditional elements to the role too, like all-hands planning and org change announcements, and you'll run those with operational excellence. But the heart of the job is more creative and will require you to find ways to connect the rest of the company to some of the most consequential and least visible work at Anthropic, and making the line between that work and our mission clear and strong. The work of Core Tech is deeply technical and the company depends on it (like architecting new products for Claude to reach users, model inference, capacity planning, building reliable systems, and the security that protects all of it) but most employees rarely see this work directly…unless something goes wrong. Your job is to change that by understanding this work, and the people doing it, well enough to tell its story credibly, and to help its leaders communicate with clarity and candor as the company scales. Responsibilities Own the internal communications strategy for your portfolio within Core Tech, becoming an expert in the team's work and a trusted member of its leadership team Serve as a hands-on advisor to executives - help them think through what to say and when, draft communications in their voice, and give them honest counsel, especially in moments when that’s challenging or uncomfortable. Translate deeply technical work into narratives that land with employees across every function, without losing the substance Get creative about how you connect people to the work - don't default to creating a slide deck when a demo or something no one has tried yet would land better Anticipate communications needs before they arrive (e.g. launches, incidents, organizational change, moments of external attention) and have a plan ready for how we’ll bring employees along Design and implement strategies to boost signal and reduce noise, so employees know what's important and what it means for them Plan and execute internal fora like all-hands and AMAs with operational excellence Exercise sound judgment with sensitive material, especially where security work requires care about what is shared, with whom, and when Partner closely with the broader internal communications team to ensure updates are accurately and consistently cascaded across existing channels and live forums You may be a good fit if you Have 8–12 years of experience in communications or an adjacent craft where you learned to make complex, high-stakes material clear under pressure (e.g journalism, speechwriting, chief of staff work, strategy and operations) Are an exceptional writer with a particular talent for distilling technical decisions and cross-functional projects into simple, compelling narratives, and can write convincingly in someone else's voice Have served as a trusted advisor to senior leaders and know how to build those relationships: when to push, when to listen, and how to deliver a recommendation even when it’s something an exec may not want to hear Can embed credibly with engineers and security practitioners. You are curious about how technical systems work, ask good questions, and earn the trust of people who may be skeptical of comms by default See the big picture and are able to connect individual team updates to company strategy and mission Have a keen eye for organizational culture and can recognize authentic moments worth amplifying Strong candidates may also Have experience communicating about security, infrastructure, or other deeply technical domains Have worked at AI companies, frontier tech companies, or other organizations where the technical work moves faster than most people can follow Have built or run internal communications programs during periods of rapid organizational growth The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $295,000 — $345,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Ontario, Canada; Toronto, Ontario, Canada Mattermost is the leading collaborative workflow platform for defense, intelligence, security, and critical infrastructure. Trusted by the U.S. Department of War and Fortune 500s, our platform runs on-premises and in private clouds, delivering secure messaging, file sharing, workflow automation, audio/screenshare, and project management—all with full data and operational control. Mattermost powers high-stakes workflows across mission planning, real-time, real-world operations, DevSecOps, incident response, and cyber defense—enabling secure collaboration from tactical edge and DDIL environments to enterprise HQ. Teams operate across web, desktop, and mobile, with embedded interoperability for Microsoft Teams, Outlook, and Microsoft 365. To learn more, visit www.mattermost.com We are seeking a Senior Full Stack Engineer to help build and scale Mattermost's core web platform for teams operating in defense and critical infrastructure sectors. You will contribute across our Go backend and React/TypeScript web frontend, building features that hold up under strict security, compliance, and reliability requirements. Our engineering culture is AI-forward. We expect engineers to work fluently with AI coding agents such as Claude Code day-to-day — for scaffolding, refactors, code review, and test generation — and treat that as core craft rather than a shortcut. We would rather hire smart people who get stuff done than chase an exact tech-stack match. If you have a track record of shipping and owning complex software end-to-end, we want to hear from you. What You Will Do Architect and build full-stack features optimized for scalability and performance across Go, React, TypeScript, PostgreSQL, and Redis Leverage AI coding agents such as Claude Code and Cursor as a core part of your daily workflow while retaining full accountability for correctness, security, and design decisions Develop internal tooling and testing infrastructure to speed up the team's delivery, including agentic workflows and skills that make AI tooling more effective for the broader team Own testing strategy across frontend and backend code you ship Design and consume REST and WebSocket APIs with solid networking fundamentals Maintain the security and compliance standards required by our government and enterprise clients Contribute to Mattermost's open-source codebase What We Are Looking For Required: Strong full-stack development experience in Go and React, or a comparable stack Experience designing and consuming REST and WebSocket APIs with solid networking fundamentals Relational database experience including PostgreSQL, schema design, and query optimization Hands-on daily fluency directing AI coding agents such as Claude Code, Cursor, or Copilot for scaffolding, refactors, code review, and test generation — with the judgment to know when to trust the output and when to take the wheel yourself Bias toward shipping and owning complex software end-to-end without close supervision Nice to Have: Experience with distributed systems or high-availability service architecture Familiarity with enterprise or regulated-environment security requirements Background in defense, intelligence, or critical infrastructure products Open-source contributions Experience working on distributed or remote-first teams Experience building tools, skills, or workflows on top of AI coding agents including MCP servers, agent skills, or CI-integrated agents How Success Is Measured First 90 Days: Shipping full-stack features on the core platform using an AI-forward agentic development workflow and owning testing strategy across the code you ship. Why Mattermost Mission-driven work: Your contributions directly support the organizations and missions that depend on secure, reliable collaboration including the U.S. Department of War and critical infrastructure operators worldwide Remote-first culture: Work from anywhere with a globally distributed, high-trust team built for autonomy and ownership AI-forward environment: We actively adopt and build AI-enabled workflows. Agentic development is core craft here, not a novelty End-to-end ownership: Ship and own complex software across the full stack with real accountability for what you build Open source at the core: Be part of a vibrant developer community shaping the future of secure collaboration Compensation Mattermost takes a market-based approach to pay. Actual compensation may vary based on location, skills, experience, qualifications, and market conditions. Target Salary Range: CAD $162,591–$195,000 Canada Eligibility & Compliance Candidates must be legally authorized to work in Canada without current or future sponsorship. This role may require obtaining and maintaining a government security clearance or equivalent designation (such as Reliability Status or Secret clearance under Canada's Controlled Goods Program), depending on customer engagement. Candidates must meet eligibility requirements to be considered. Given Mattermost's work with U.S. defense and government customers, some positions may also require compliance with U.S. export control laws, including EAR and ITAR, which can apply to non-U.S. based employees working on covered technical data. For more information, visit the Bureau of Industry and Security and the Directorate of Defense Trade Controls. Mattermost is an EEO Employer, we are a remote-first, open-source company. We are continually working to expand our hiring in more countries and regions, ensuring compliance with local laws and regulations, which takes time. Mattermost values your unique perspective—we welcome all applicants. We encourage individuals from all backgrounds to apply and are committed to assessing candidates based on their skills and qualifications. We do not tolerate discrimination against staff or applicants based on race, religion, national origin, age, disability, pregnancy status, veteran status, or other personal characteristics. If you require accommodations during the interview process, please let us know—we’re happy to assist.

Location: Remote What you’ll be part of Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster. The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can. Who we want This is a role for someone who wants to work on a hard problem, deliver real impact and be pushed to be the best version of themselves. As an Enterprise Sales VP, you'll be embedded in the Enterprise Sales team and report directly to the VP, Public and Labor. The Enterprise Sales VP, Public Sector will expand our footprint with large public-sector clients through direct sales. This is an individual contributor seat with a defined national territory: a named book of public-sector entities at 10,000 to 100,000 lives, including state employee plans, cities, counties, municipal utilities and special districts, and public benefit pools. We are expanding our team in order to continue to hit our ambitious Enterprise Sales goals. We are searching for a candidate who possesses the exceptional ability to establish and cultivate high-level relationships, as this will be instrumental in our pursuit of growth and innovation. What you will do Own the direct sales cycles and deploy sales objectives through the preparation and measuring of sales quotas, prospecting and pipeline management across a named national book of public-sector entities Run RFP-driven pursuits end to end: procurement compliance, consultant management, finalist presentations, and board and committee approvals, across 9 to 18 month, multi-stakeholder cycles Keep current with market knowledge and competitor products to effectively communicate the value proposition of a relationship with Garner Support the development of new, strategic relationships with public-sector benefits consultants and benefits directors, and influence the buying decision What we're looking for Bachelor's degree and 7+ years of deep sales experience with a focus on health benefits (medical, ancillary, vendor) via brokers, consultants, and insurers 5+ years selling into public-sector entities strongly preferred, with deep fluency in public procurement mechanics: RFP cycles, evaluation scoring, protest risk, sunshine laws, and board dynamics Existing relationships within the public-sector consultant ecosystem (including the public practices at Segal, Aon, WTW, Mercer, and Gallagher) and with public-sector benefits directors Minimum of 3+ years experience selling large Enterprise clients A data literacy with the ability to turn complex, disparate datasets into insights that drive actions Proven experience with developing processes (sales playbooks, KPIs, collateral creation, etc), and executing on sales strategies to promote long term success A desire to do work that matters: and to be held to a high standard while doing it. You're energized by a mission with measurable outcomes, not just good intentions. You engage with AI tools as part of how you do your best work, and hold yourself accountable to outcomes that matter beyond your team's metrics. What you'll get here You'll work on problems that matter, at a company working to change healthcare at scale. You'll work at the intersection of AI and systemic healthcare reform, where the problems we solve are as interesting and compelling as the mission. At Garner, you'll take on real, ambitious problems with real ownership and autonomy, alongside exceptional, principles-based people who genuinely want you to win. It's demanding by design. You'll be challenged to stretch beyond what you thought possible and receive consistent coaching to help you grow and do the best work of your career. This isn't the right fit for everyone, and that's intentional. The people here are driven by what's at stake for real people, and that's what gives our intensity its purpose. Where you will work: Garner is headquartered in NYC, but this position is available for individuals who are comfortable with remote work and occasional travel to HQ. Visa sponsorship: Please note: we are unable to sponsor or take over sponsorship of an employment visa at this time. Compensation The target total comp (inclusive of base + bonus) range for this role is $425,000 - $475,000. Individual compensation will depend on qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive plan and benefits package, including: flexible PTO, Medical/Dental/Vision plan options, 401(k) with company match, flexible spending accounts, Teladoc Health, and more. Few roles offer this combination: work that is genuinely hard, a mission that is genuinely important, and a team that is genuinely invested in your success. If that's what you're looking for, we'd love to meet you. Fraud and Security Notice: Please be aware of recent job scam attempts. Our recruiters use getgarner.com and garnerhealth.com email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement here and to candidateprotection@garnerhealth.com . Equal Employment Opportunity: Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at talent@garnerhealth.com .

Location: Remote What you’ll be part of Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster. The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can. Who we want This is a role for someone who wants to work on a hard problem, deliver real impact and be pushed to be the best version of themselves. As an Enterprise Sales VP, you'll be embedded in the Enterprise Sales team and report directly to the VP, Public and Labor. The Enterprise Sales VP, Labor and Trust will expand our footprint with large labor health & welfare funds through direct sales. This is an individual contributor seat with a defined national territory: a named book of private multiemployer Taft-Hartley funds at 10,000 to 100,000 participants. We are expanding our team in order to continue to hit our ambitious Enterprise Sales goals. We are searching for a candidate who possesses the exceptional ability to establish and cultivate high-level relationships, as this will be instrumental in our pursuit of growth and innovation. What you will do Own the direct sales cycles and deploy sales objectives through the preparation and measuring of sales quotas, prospecting and pipeline management across a named national book of labor health & welfare funds Sell to boards of trustees: build fund office relationships, navigate joint labor-management board dynamics, and win both the labor and management sides of the room Keep current with market knowledge and competitor products to effectively communicate the value proposition of a relationship with Garner Support the development of new, strategic relationships with fund professionals (administrators, actuaries, counsel, and consultants) and carrier labor channels, including working the conference circuit (IFEBP), and influence the buying decision What we're looking for Bachelor's degree and 7+ years of deep sales experience with a focus on health benefits (medical, ancillary, vendor) via brokers, consultants, and insurers 5+ years selling into labor / Taft-Hartley funds strongly preferred, with fluency in how these funds actually work: joint boards, collective bargaining linkage, and fund professionals (administrator, actuary, counsel, investment consultant) Existing, reference-checkable relationships with trustees, fund administrators, and the labor consultant ecosystem (Segal above all), plus credibility in the room with union leadership A data literacy with the ability to turn complex, disparate datasets into insights that drive actions Proven experience with developing processes (sales playbooks, KPIs, collateral creation, etc), and executing on sales strategies to promote long term success A desire to do work that matters: and to be held to a high standard while doing it. You're energized by a mission with measurable outcomes, not just good intentions. You engage with AI tools as part of how you do your best work, and hold yourself accountable to outcomes that matter beyond your team's metrics. What you'll get here You'll work on problems that matter, at a company working to change healthcare at scale. You'll work at the intersection of AI and systemic healthcare reform, where the problems we solve are as interesting and compelling as the mission. At Garner, you'll take on real, ambitious problems with real ownership and autonomy, alongside exceptional, principles-based people who genuinely want you to win. It's demanding by design. You'll be challenged to stretch beyond what you thought possible and receive consistent coaching to help you grow and do the best work of your career. This isn't the right fit for everyone, and that's intentional. The people here are driven by what's at stake for real people, and that's what gives our intensity its purpose. Where you will work: Garner is headquartered in NYC, but this position is available for individuals who are comfortable with remote work and occasional travel to HQ. Visa sponsorship: Please note: we are unable to sponsor or take over sponsorship of an employment visa at this time. Compensation The target total comp (inclusive of base + bonus) range for this role is $425,000 - $475,000. Individual compensation will depend on qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive plan and benefits package, including: flexible PTO, Medical/Dental/Vision plan options, 401(k) with company match, flexible spending accounts, Teladoc Health, and more. Few roles offer this combination: work that is genuinely hard, a mission that is genuinely important, and a team that is genuinely invested in your success. If that's what you're looking for, we'd love to meet you. Fraud and Security Notice: Please be aware of recent job scam attempts. Our recruiters use getgarner.com and garnerhealth.com email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement here and to candidateprotection@garnerhealth.com . Equal Employment Opportunity: Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at talent@garnerhealth.com .

Location: Hybrid - San Francisco, New York City, Austin About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the role As a Workday Integrations Developer, you'll build and integrate Vercel-powered People tools and own our core Workday integrations, replacing legacy busywork with a modern, headless HR tech stack. You'll partner with People, Finance, IT, and Engineering stakeholders, building real functional fluency in People Operations so you understand not just how data moves between systems, but why it needs to move that way. This is a hybrid role based in San Francisco, New York City, or Austin, with three days a week in the office. What you'll do Build, maintain, and troubleshoot Workday integrations (EIB, Core Connectors/Cloud Connect, Workday Studio, APIs) that support key People Operations and Finance workflows Build and integrate Vercel-powered internal People tools as part of a push toward a headless HR tech stack Partner with People Operations, Finance, IT, and Engineering stakeholders to translate process requirements into reliable, well-documented integration solutions Develop working knowledge of core People Operations processes, including hire-to-retire, compensation, benefits, and org management, to inform integration and system design decisions Monitor integration health, troubleshoot failures, and maintain documentation of integration logic and field mappings, and contribute to testing, security, and change-management practices as the system scales What you need 4+ years of hands-on experience building and maintaining Workday integrations using EIB, Core Connectors/Cloud Connect, Workday Studio, and/or APIs Working knowledge of XML/XSLT, calculated fields, and the Workday Business Process Framework Experience with generative AI and agentic coding platforms Comfortable owning discrete integration projects independently, with guidance from senior team members on complex or ambiguous problems Bonus if you Have exposure to Workday security configuration Have experience using Workday Extend to build applications Have contributed to internal tools or platform engineering work beyond a core HRIS Compensation & Benefits: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA base pay range for this role is $160,000 - $195,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. Disclosures: Privacy: Please review our Job Applicant Privacy Policy for more information on how we handle your data. Equal Opportunity: Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.

Location: United States Mattermost is the leading collaborative workflow platform for defense, intelligence, security, and critical infrastructure. Trusted by the U.S. Department of War and Fortune 500s, our platform runs on-premises and in private clouds, delivering secure messaging, file sharing, workflow automation, audio/screenshare, and project management—all with full data and operational control. Mattermost powers high-stakes workflows across mission planning, real-time, real-world operations, DevSecOps, incident response, and cyber defense—enabling secure collaboration from tactical edge and DDIL environments to enterprise HQ. Teams operate across web, desktop, and mobile, with embedded interoperability for Microsoft Teams, Outlook, and Microsoft 365. To learn more, visit www.mattermost.com We are seeking a Senior Full Stack Engineer to help build and scale Mattermost's core web platform for teams operating in defense and critical infrastructure sectors. You will contribute across our Go backend and React/TypeScript web frontend, building features that hold up under strict security, compliance, and reliability requirements. Our engineering culture is AI-forward. We expect engineers to work fluently with AI coding agents such as Claude Code day-to-day — for scaffolding, refactors, code review, and test generation — and treat that as core craft rather than a shortcut. We would rather hire smart people who get stuff done than chase an exact tech-stack match. If you have a track record of shipping and owning complex software end-to-end, we want to hear from you. What You Will Do Architect and build full-stack features optimized for scalability and performance across Go, React, TypeScript, PostgreSQL, and Redis Leverage AI coding agents such as Claude Code and Cursor as a core part of your daily workflow while retaining full accountability for correctness, security, and design decisions Develop internal tooling and testing infrastructure to speed up the team's delivery, including agentic workflows and skills that make AI tooling more effective for the broader team Own testing strategy across frontend and backend code you ship Design and consume REST and WebSocket APIs with solid networking fundamentals Maintain the security and compliance standards required by our government and enterprise clients Contribute to Mattermost's open-source codebase What We Are Looking For Required: Strong full-stack development experience in Go and React, or a comparable stack Experience designing and consuming REST and WebSocket APIs with solid networking fundamentals Relational database experience including PostgreSQL, schema design, and query optimization Hands-on daily fluency directing AI coding agents such as Claude Code, Cursor, or Copilot for scaffolding, refactors, code review, and test generation — with the judgment to know when to trust the output and when to take the wheel yourself Bias toward shipping and owning complex software end-to-end without close supervision Nice to Have: Experience with distributed systems or high-availability service architecture Familiarity with enterprise or regulated-environment security requirements Background in defense, intelligence, or critical infrastructure products Open-source contributions Experience working on distributed or remote-first teams Experience building tools, skills, or workflows on top of AI coding agents including MCP servers, agent skills, or CI-integrated agents How Success Is Measured First 90 Days: Shipping full-stack features on the core platform using an AI-forward agentic development workflow and owning testing strategy across the code you ship. Why Mattermost Mission-driven work: Your contributions directly support the organizations and missions that depend on secure, reliable collaboration including the U.S. Department of War and critical infrastructure operators worldwide Remote-first culture: Work from anywhere with a globally distributed, high-trust team built for autonomy and ownership AI-forward environment: We actively adopt and build AI-enabled workflows. Agentic development is core craft here, not a novelty End-to-end ownership: Ship and own complex software across the full stack with real accountability for what you build Open source at the core: Be part of a vibrant developer community shaping the future of secure collaboration Target Salary Range: $142,723- $172,723 Mattermost takes a market-based approach to pay and pay may vary depending on your location. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. Mattermost offers a remote-first work environment with medical, dental, and vision coverage. You’ll also receive unlimited PTO plus company holidays, a work from home stipend, an annual learning and development budget for conferences, certifications, and courses, paid parental leave for all parents, and a 401(k) plan. U.S. Eligibility & Compliance This role may require obtaining and maintaining a U.S. government security clearance. Candidates must meet federal eligibility requirements to be considered. For more information visit Security Clearances — United States Department of State Applicants must meet eligibility requirements for access to export-controlled information as defined by U.S. export control laws, including EAR and ITAR. For more information visit the Bureau of Industry and Security and the Directorate of Defense Trade Controls . Mattermost is an EEO Employer, we are a remote-first, open-source company. We are continually working to expand our hiring in more countries and regions, ensuring compliance with local laws and regulations, which takes time. Mattermost values your unique perspective—we welcome all applicants. We encourage individuals from all backgrounds to apply and are committed to assessing candidates based on their skills and qualifications. We do not tolerate discrimination against staff or applicants based on race, religion, national origin, age, disability, pregnancy status, veteran status, or other personal characteristics. If you require accommodations during the interview process, please let us know—we’re happy to assist.

Location: Remote - US Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Principal Product Manager for the Channels email team. About the job Twilio is looking for a Senior Principal, Product Management to deliver our strategic vision for the Developer Platform . You will manage foundational services, APIs, and infrastructure, driving the roadmap that empowers internal teams and partners to scale confidently. You will treat the platform as a product , shifting platform engineering from reactive, ad-hoc support into proactive, self-service experiences. Grounded in industry research (DORA, CNCF, Team Topologies, etc..), you will introduce golden paths, a discoverable developer portal, self-service tools, and high-quality documentation to reduce cognitive load and support burdens across Twilio. Collaborating with product leaders, engineering, architecture, and design, you will define the future of developer experience, tooling, deployment, and operational capabilities, acting as the steward for evangelizing our developer platform capabilities and narrative and driving roadmap prioritization across a scalable cloud platform. Key Skills Platform-as-a-Product Expertise: Proficiency in applying product management methodologies—including user research, roadmapping, and KPI definition—to internal infrastructure. Architectural & Technical Fluency: Deep understanding of cloud-native technologies (Kubernetes, microservices, CI/CD) and observability frameworks, enabling credible engagement with engineering leads. Developer Experience Design: Proven ability to identify developer friction points and architect solutions like developer portals, golden paths, and documentation-as-code to drive self-service. Stakeholder Influence & Evangelism: Capacity to build compelling narratives that align cross-functional teams (Product, Engineering, Security) and drive internal platform adoption. Performance Analytics: Experience defining and using success metrics (DORA, adoption, reliability) to advocate for data-driven product strategies. Responsibilities In this role, you’ll: Own the Platform Roadmap: Define and drive the multi-quarter strategy for foundational services, ensuring the roadmap balances technical debt, scalability, and new feature velocity. Transition to Self-Service: Actively shift the platform from reactive, 'ticket-based' support to a scalable, proactive product model by establishing paved roads and service catalogs. Lead Cross-functional Integration: Partner with Engineering, Architecture, and Security leads to ensure platform solutions are extensible, compliant, and meet the unique needs of internal developers. Drive Developer Productivity: Champion continuous improvements in APIs, SDKs, and sandbox environments to reduce time-to-first-deploy and cognitive load. Measure and Optimize: Establish governance frameworks and KPI dashboards to track adoption, support deflection, and reliability, iteratively refining the platform based on usage data and developer feedback. Customer focus: Deeply understand customer needs and advocate for customer-centric product & engineering practices, using developer interviews and usage data to translate requests into root causes. Stakeholder Alignment: Act as the voice of the Twilio platform across the organization (internal development platform, deployment systems, developer experience and tooling, etc.), ensuring stakeholder needs are well understood and incorporated into the product planning process. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: 12+ years of product management experience building large scale cloud services platforms; specifically building cloud native commerce systems for usage-based and metered products at a very large scale Proven track record of results including establishing ambitious goals, achieving /over-achieving those goals and taking overall responsibility for customer and business outcomes A track record of driving companies through ground-breaking change with the ability to see the big-picture while also being hands-on in the details Executive presence with strong communication skills, and ability to communicate business value and product features/benefits and influence at the highest levels to drive change Data-driven, outcomes oriented and a problem solver Customer obsessed - passionate about the customer journey and the customer experience Bachelor's degree from an accredited university, or equivalent experience Travel: We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 15% travel is anticipated to help you connect in-person in a meaningful way. Location This role will be remote, but is not eligible to be hired in The Bay Area or Seattle area What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C.: $233,100.00–$259,000.00 Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $246,780.00–$274,200.00 Based in the San Francisco Bay area, California: $274,140.00–$304,600.00 This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Applications for this role are intended to be accepted until 10/5/2026, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.