Location: Remote in the UK; Dublin, Ireland
Workplace: Remote
At Sanity.io http://Sanity.io, we’re building the future of AI-powered Content Operations. Our AI Content Operating System gives teams the freedom to model, create, and automate content the way their business works, accelerating digital development and supercharging content operations efficiency. Companies like SKIMS, Figma, Riot Games, Anthropic, COMPLEX, Nordstrom, and Morningbrew are using Sanity to power and automate their content operations.
We’re looking for an empathic senior support engineer who thrives on solving complex technical challenges and helping customers succeed with Sanity at scale.
As a senior member of the team, you will independently own high-impact issues, guide enterprise customers through complex implementations, and improve the systems, workflows, and documentation that power our support organization.
This is not a reactive ticket-queue role. It requires strong technical judgment, calm communication under pressure, and the ability to turn recurring customer friction into lasting improvements.
WHAT YOU WOULD DO:
- Independently own and resolve complex technical issues for enterprise customers.
- Lead investigations into ambiguous or high-severity issues and liaise during incidents, maintaining clear communication throughout.
- Produce high-quality minimal reproductions, reusable code snippets, and structured issue reports.
- Provide informal mentorship and technical guidance to other Support Engineers, helping the team navigate complex issues and continuously improve how we investigate, communicate, and resolve problems.
- Collaborate closely with Product and Engineering to surface patterns and influence product improvements.
- Author and improve documentation, guides, and self-serve resources to reduce recurring issues.
- Contribute to infrastructure, tooling, and workflow improvements within the Support organization.
- Participate in community support rotation and model high standards of clarity and empathy.
- You'll own issues end-to-end, including a paid on-call rotation for high-severity production incidents.
ABOUT YOU:
- Remote in the UK or Ireland
- 4+ years of hands-on experience in developer support or engineering roles.
- Strong experience debugging complex JavaScript/TypeScript and modern web applications (e.g., Next.js).
- Demonstrated success in independently owning complex issues from diagnosis to resolution.
- Ability to elevate those around you through thoughtful collaboration, clear communication, and informal mentorship.
- Comfortable operating under pressure while maintaining clarity and empathy.
- Strong debugging instincts and ability to reason across frontend, APIs, and infrastructure layers.
- Bias toward improving systems, documentation, and processes rather than just resolving individual support requests.
- Curious, proactive, and energized by solving ambiguous problems.
Not sure you’re exactly what we’re looking for in this role? Apply anyway!
WHAT WE CAN OFFER:
- A highly-skilled, inspiring, and supportive team
- Positive, flexible, and trust-based work environment that encourages long-term professional and personal growth
- A global, multi-culturally diverse group of colleagues and customers
- Comprehensive health plans and perks
- A healthy work-life balance that accommodates individual and family needs
- Competitive salary and stock options program
WHO WE ARE:
Sanity.io http://Sanity.io is a modern, flexible content operating system that replaces rigid legacy content management systems. One of our big differentiators is treating content as data so that it can be stored in a single source of truth, but seamlessly adapted and personalized for any channel without extra effort. Forward-thinking companies choose Sanity because they can create tailored content authoring experiences, customized workflows, and content models that reflect their business.
Sanity recently raised an $85m Series C led by GP Bullhound and is also backed by leading investors like ICONIQ Growth, Threshold Ventures, Heavybit and Shopify, as well as founders of companies like Vercel, WPEngine, Twitter, Mux, Netlify and Heroku. This funding round has put Sanity in a strong position for accelerated growth in the coming years.
You can only build a great company with a great culture. Sanity is a 300+ person company with highly committed and ambitious people. We are pioneers, we exist for our customers, we are hel ved, and we love type two fun! Read more about our values here! https://www.sanity.io/blog/our-sanity-values
Sanity.io pledges to be an organization that reflects the globally diverse audience that our product serves. We believe that in addition to hiring the best talent, a diversity of perspectives, ideas, and cultures leads to the creation of better products and services. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.
Location: Anywhere in France, Belgium, Spain
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
🐼 WHO WE ARE
You. Better. With Alan.
Alan's vision is to make prevention the new norm of care for all. Our mission is to help people live in good health to 100 while helping employers feel proud, turning health benefits from a cost center into their most valuable investment.
We're building a vertically integrated health partner that seamlessly unites insurance and smart healthcare delivery into one system.
By connecting all aspects of care - private, public, and direct to consumer - we create the most member-centric healthcare experience. Through deep engagement, we empower everyone to overcome day-to-day health obstacles and live healthier lives.
We partner with 35K+ companies of all sizes, serving more than 1M+ members, and have reached 770M+ in ARR.
Our team of 700 people (still growing) operates across France 🇫🇷, Spain 🇪🇸 and Belgium 🇧🇪.
🚀 WHAT YOU'LL BUILD AND WHO YOU'LL WORK WITH
You would join the team in charge of building smart products offering the most delightful and scalable Customer Service to 1M+ members.
We have developed a team of AI agents that brings immediate and personalized answers to about 50% of member's questions.
And when it is not enough, we seamlessly transfer the question to our care experts team. We build the cockpit for that handoff and the tooling for the humans who take over. It lets a care expert steer, correct, and supercharge the AI: routing requests, surfacing the right context at the right moment and drafting replies. The expert stays in command; the AI does the heavy lifting.
⚡ WHY THIS ROLE IS SPECIAL
- Direct Impact: Your decisions affect Alan’s scaling, growth, profitability and ability to provide delightful experience to members when they need it the most.
- Human + AI, done right: You won't build AI that replaces people. You'll build the control surface that lets human experts drive the AI - the tools that decide what happens when the AI alone isn't enough.
- Ownership & Growth: Influence product direction, mentor other engineers, and lead technical initiatives that shape the future of healthcare access.
🔍 WHAT WE'RE LOOKING FOR
Technical Requirements:
- 5+ years building scalable software systems
- Full-stack experience (backend and frontend)
What we value:
- You love turning complex problems into elegant solutions
- You care about the "why" behind what you build, not just the "how"
- Humble and still willing to grow (no matter your seniority)
Mission Alignment:
- Healthcare technology excites you
- You understand that insurance isn't just about money - it's about access to care
But above all, we are looking for high potential and curiosity: make sure to show us this when you apply! Everything else is a bonus.
⭐ THE ENGINEERING TEAM ⭐
In our engineering team, we build the infrastructure, interfaces, and applications to provide first-class service to our members, health professionals, and even ourselves!
Being an engineer at Alan means joining a team of talented, committed and passionate engineers, with a lot of product interaction.
We move fast, with a lot of ownership, and are proud to tackle big problems!
Our process is very simple: those who make product decisions are the same ones who build them.
Our stack is React, Python/Flask, PostgreSQL in a monorepo. If you are not familiar with this stack but are a keen learner, it is totally fine. We deploy daily and believe in distributed ownership - you build it, you own it.
Want to know more? Read this article https://blog.alan.com/tech-et-produit/engineering-organisation-at-alan if you want to discover how life as an Engineer at Alan and this article https://medium.com/alan/engineering-career-path-at-alan-e5de5c2e740c on our Engineering career path.
To see all our opened Engineering positions, click here https://jobs.ashbyhq.com/alan?departmentId=8ba0fb44-ec79-4731-bf45-d65a821e24f0 !
🌍 HOW WE WORK
Location: You must be legally eligible to work in France, Belgium and Spain.
Remote work: We offer remote work flexibility, but we value in-person collaboration.
Check here https://alan.com/en/careers/a/everyday-life for more information about our everyday life!
🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application!
🔖 Check out our About Alan and Career pages, as well as our Medium, blog and Glassdoor pages for more info.
YOU WANT TO KNOW MORE ABOUT ALAN?
- 🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
- 🤘 A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work
🔄 A quick note about the process
Note: While you're applying for a specific area, you may join a different engineering team based on where we think you'll have the most impact. Check out descriptions of other areas here https://www.notion.so/alaninsurance/Software-Engineering-Areas-Alan-2c61426e8be7805bacd2cdbc08c32640?source=copy_link.
Location: Remote in the United States or Canada (West Coast/PT)
Workplace: Remote
At Sanity.io http://Sanity.io, we’re building the future of AI-powered Content Operations. Our AI Content Operating System gives teams the freedom to model, create, and automate content the way their business works, accelerating digital development and supercharging content operations efficiency. Companies like SKIMS, Figma, Riot Games, Anthropic, COMPLEX, Nordstrom, and Morningbrew are using Sanity to power and automate their content operations.
We’re looking for an empathic senior support engineer who thrives on solving complex technical challenges and helping customers succeed with Sanity at scale.
As a senior member of the team, you will independently own high-impact issues, guide enterprise customers through complex implementations, and improve the systems, workflows, and documentation that power our support organization.
This is not a reactive ticket-queue role. It requires strong technical judgment, calm communication under pressure, and the ability to turn recurring customer friction into lasting improvements.
WHAT YOU WOULD DO:
- Independently own and resolve complex technical issues for enterprise customers.
- Lead investigations into ambiguous or high-severity issues and liaise during incidents, maintaining clear communication throughout.
- Produce high-quality minimal reproductions, reusable code snippets, and structured issue reports.
- Provide informal mentorship and technical guidance to other Support Engineers, helping the team navigate complex issues and continuously improve how we investigate, communicate, and resolve problems.
- Collaborate closely with Product and Engineering to surface patterns and influence product improvements.
- Author and improve documentation, guides, and self-serve resources to reduce recurring issues.
- Contribute to infrastructure, tooling, and workflow improvements within the Support organization.
- Participate in community support rotation and model high standards of clarity and empathy.
- You'll own issues end-to-end, including a paid on-call rotation for high-severity production incidents.
ABOUT YOU:
- Remote on the West Coast (PDT) in North America
- 4+ years of hands-on experience in developer support or engineering roles.
- Strong experience debugging complex JavaScript/TypeScript and modern web applications (e.g., Next.js).
- Demonstrated success in independently owning complex issues from diagnosis to resolution.
- Ability to elevate those around you through thoughtful collaboration, clear communication, and informal mentorship.
- Comfortable operating under pressure while maintaining clarity and empathy.
- Strong debugging instincts and ability to reason across frontend, APIs, and infrastructure layers.
- Bias toward improving systems, documentation, and processes rather than just resolving individual support requests.
- Curious, proactive, and energized by solving ambiguous problems.
Not sure you’re exactly what we’re looking for in this role? Apply anyway!
WHAT WE CAN OFFER:
- A highly-skilled, inspiring, and supportive team
- Positive, flexible, and trust-based work environment that encourages long-term professional and personal growth
- A global, multi-culturally diverse group of colleagues and customers
- Comprehensive health plans and perks
- A healthy work-life balance that accommodates individual and family needs
- Competitive salary and stock options program
WHO WE ARE:
Sanity.io http://Sanity.io is a modern, flexible content operating system that replaces rigid legacy content management systems. One of our big differentiators is treating content as data so that it can be stored in a single source of truth, but seamlessly adapted and personalized for any channel without extra effort. Forward-thinking companies choose Sanity because they can create tailored content authoring experiences, customized workflows, and content models that reflect their business.
Sanity recently raised an $85m Series C led by GP Bullhound and is also backed by leading investors like ICONIQ Growth, Threshold Ventures, Heavybit and Shopify, as well as founders of companies like Vercel, WPEngine, Twitter, Mux, Netlify and Heroku. This funding round has put Sanity in a strong position for accelerated growth in the coming years.
You can only build a great company with a great culture. Sanity is a 300+ person company with highly committed and ambitious people. We are pioneers, we exist for our customers, we are hel ved, and we love type two fun! Read more about our values here! https://www.sanity.io/blog/our-sanity-values
Sanity.io pledges to be an organization that reflects the globally diverse audience that our product serves. We believe that in addition to hiring the best talent, a diversity of perspectives, ideas, and cultures leads to the creation of better products and services. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.
Location: Paris
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As the Enterprise Customer Success Leader, you are tasked with more than just facilitating the adoption of our technology. As a member of the broader Customer Success Leadership team, you will craft and execute a strategic vision for ensuring customers reach their desired outcomes, emphasizing scalability, process rigor, and the development of playbooks to fuel expansion and mitigate churn.
Through empathetic leadership and a focus on value, you will spearhead efforts to enhance renewal and expansion rates, manage and develop talent, and drive forward customer relationships with proactive engagement.
You will also play an integral part in helping to drive strategy and execution in how we deliver an end-to-end excellent customer experience.
WHAT YOU'LL DO
- Lead by Example: Lead a dynamic customer success team towards exceptional performance, promoting a culture of accountability, execution, growth, and relentless improvement.
- Scalability and Process: Develop and implement strategic improvements to drive scalable strategies and playbooks, ensuring a systematic approach to all stages of the customer journey, including: implementation, adoption, value realization, retention, and expansion.
- Talent Coaching and Development: Inspire and mentor your team, elevating their capabilities to become strategic partners through influencing and advising decision makers and fostering customer advocacy.
- Advance Customer Relationships: Deepen client engagements through strategic interactions, serving as an advisor and advocate for key stakeholders, driving advocacy, organic growth, and referrals.
- Own Retention: introduce processes and early warning systems to reduce churn, mitigate risk, and ensure we are multi-threaded within customer accounts.
- Effective Collaboration: Work with leaders across the broader GTM organization, Product, and Engineering teams to deliver the voice-of-customer and drive a culture of customer-centricity.
- Product Feedback: Ensure we develop a feedback flywheel, turning customer insights into meaningful product enhancements and service optimizations.
WHAT YOU HAVE
- Leadership Experience: You are a natural leader, with a proven background in leading high performing customer success teams within late-stage or post-IPO Enterprise SaaS organizations, with a specific emphasis on “Strategic”, “Large Enterprise / Enterprise”, and/or top-tier / lighthouse accounts with multi-million dollar spend.
- Strategic Acumen: Expertise in designing and executing customer success strategies that foster adoption, reduce churn, and promote expansion.
- Empathy and Influence: A leadership style characterized by empathy, with a proven track record in team development through hiring, coaching, and fostering talent.
- Outcome-Oriented: Exceptional ability to drive results through owning strategic initiatives, KPI reporting, and adept at navigating complex customer scenarios.
- Communication Mastery: Superior communication skills, capable of effectively engaging and influencing at all organizational levels both internally, and externally.
- Agility: Capacity to excel in a rapidly expanding, dynamic setting and swiftly adjust to evolving requirements.
- Innovation: A genuine passion for technology and innovation, constantly seeking novel solutions to complex challenges.
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-JM1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Munich
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As the Enterprise Customer Success Leader, you are tasked with more than just facilitating the adoption of our technology. As a member of the broader Customer Success Leadership team, you will craft and execute a strategic vision for ensuring customers reach their desired outcomes, emphasizing scalability, process rigor, and the development of playbooks to fuel expansion and mitigate churn.
Through empathetic leadership and a focus on value, you will spearhead efforts to enhance renewal and expansion rates, manage and develop talent, and drive forward customer relationships with proactive engagement.
You will also play an integral part in helping to drive strategy and execution in how we deliver an end-to-end excellent customer experience.
WHAT YOU'LL DO
- Lead by Example: Lead a dynamic customer success team towards exceptional performance, promoting a culture of accountability, execution, growth, and relentless improvement.
- Scalability and Process: Develop and implement strategic improvements to drive scalable strategies and playbooks, ensuring a systematic approach to all stages of the customer journey, including: implementation, adoption, value realization, retention, and expansion.
- Talent Coaching and Development: Inspire and mentor your team, elevating their capabilities to become strategic partners through influencing and advising decision makers and fostering customer advocacy.
- Advance Customer Relationships: Deepen client engagements through strategic interactions, serving as an advisor and advocate for key stakeholders, driving advocacy, organic growth, and referrals.
- Own Retention: introduce processes and early warning systems to reduce churn, mitigate risk, and ensure we are multi-threaded within customer accounts.
- Effective Collaboration: Work with leaders across the broader GTM organization, Product, and Engineering teams to deliver the voice-of-customer and drive a culture of customer-centricity.
- Product Feedback: Ensure we develop a feedback flywheel, turning customer insights into meaningful product enhancements and service optimizations.
WHAT YOU HAVE
- Leadership Experience: You are a natural leader, with a proven background in leading high performing customer success teams within late-stage or post-IPO Enterprise SaaS organizations, with a specific emphasis on “Strategic”, “Large Enterprise / Enterprise”, and/or top-tier / lighthouse accounts with multi-million dollar spend.
- Strategic Acumen: Expertise in designing and executing customer success strategies that foster adoption, reduce churn, and promote expansion.
- Empathy and Influence: A leadership style characterized by empathy, with a proven track record in team development through hiring, coaching, and fostering talent.
- Outcome-Oriented: Exceptional ability to drive results through owning strategic initiatives, KPI reporting, and adept at navigating complex customer scenarios.
- Communication Mastery: Superior communication skills, capable of effectively engaging and influencing at all organizational levels both internally, and externally.
- Agility: Capacity to excel in a rapidly expanding, dynamic setting and swiftly adjust to evolving requirements.
- Innovation: A genuine passion for technology and innovation, constantly seeking novel solutions to complex challenges.
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-JM1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Aarhus Office
The engineering team at Chainalysis is inspired by solving the hardest technical challenges and building products that establish trust in cryptocurrencies. We're a global organisation that thrives on challenging work and doing it alongside exceptionally talented teammates. Our industry evolves rapidly, and our mission is to build a flexible, AI-driven platform that automates entity resolution, optimises data labelling pipelines, and creates predictive models that identify illicit patterns before they escalate.
Our data and solutions have been used to solve some of the world's most high-profile criminal cases and grow consumer access to cryptocurrency safely. Now, by pairing the industry's most trusted blockchain data with agents that reason, investigate, and act, we help our customers scale their workflows as the cryptocurrency economy becomes increasingly mainstream.
As a Staff Software Engineer within Investigations, you'll be a driving force in a team of engineers, taking ownership of technical direction and sharing responsibility for providing the right tools and the right data to build best in class customer experiences. You'll lead the design, build and maintenance of new customer facing web-features as well as the APIs and services backing them. A key part of this role is partnering closely with product managers and designers, leveraging your deep understanding of the underlying data platform to deliver impactful, scalable solutions to our customers.
In this role, you'll:
- Lead the architecture, maintenance and development of serving cloud-native data ingest and aggregation processes that intake gigabytes of data per day
- Drive the delivery of features across our product suite that detect activities for market manipulation, fraud, behavioural patterning, and more
- Own and scale a high-performance services on AWS that handle thousands of requests per second
- Lead the team's modernisation efforts towards a streaming architecture, setting technical direction and best practices
- Own and drive the direction and enablement of our graphing platform, which is used across multiple products to drive and visualize understanding of our insights and data, both on and off the blockchains
- Debug and resolve production issues across multiple systems and services, guiding the team through complex technical challenges
- Mentor and grow engineers across the team, fostering a culture of technical excellence and collaboration
We're looking for candidates who have:
- Proven experience leading the design and implementation of cloud-native services-based systems in a major cloud provider like AWS or GCP
- A strong track record of mentoring engineers, leading cross-team projects, and driving design and technology decisions at a senior or lead level
- The ability to align technical execution with product and design partners, with a strong bias to ship and iterate
- Deep experience with object-oriented programming languages; we mostly use Java and typescript but appreciate a variety of languages!
- A strong technical background with extensive experience working directly on complex backend and/or frontend systems and projects, including in leadership or lead engineer roles
- Great pride from taking ownership of product ideas from inception through to production
- Good understanding of both frontend and backend best practices and paradigms.
- Integrated AI impactfully in customer-facing products or engineering infrastructure
You might also have:
- Experience with AI-friendly and driven systems
- Exposure to or interest in the cryptocurrency technology ecosystem
- Terraform and Kubernetes knowledge
Technologies we use:
- Java (Spring Boot)
- Typescript (React, Angular)
- Kafka (Warpstream)
- K8S
- Terraform
- PostgreSQL
AI at Chainalysis
AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.
AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.
About Chainalysis
Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.
We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.
Location: Aarhus Office
The engineering team at Chainalysis is inspired by solving the hardest technical challenges and building products that establish trust in cryptocurrencies. We're a global organisation that thrives on challenging work and doing it alongside exceptionally talented teammates. Our industry evolves rapidly, and our mission is to build a flexible, AI-driven platform that automates entity resolution, optimises data labelling pipelines, and creates predictive models that identify illicit patterns before they escalate.
Our data and solutions have been used to solve some of the world's most high-profile criminal cases and grow consumer access to cryptocurrency safely. Now, by pairing the industry's most trusted blockchain data with agents that reason, investigate, and act, we help our customers scale their workflows as the cryptocurrency economy becomes increasingly mainstream.
As a Senior Software Engineer within Investigations, you'll be a driving force in a team of engineers, taking ownership of technical direction and sharing responsibility for providing the right tools and the right data to build best in class customer experiences. You'll lead the design, build and maintenance of new customer facing web-features as well as the APIs and services backing them. A key part of this role is partnering closely with product managers and designers, leveraging your deep understanding of the underlying data platform to deliver impactful, scalable solutions to our customers.
In this role, you'll:
- Lead the architecture, maintenance and development of serving cloud-native data ingest and aggregation processes that intake gigabytes of data per day
- Drive the delivery of features across our product suite that detect activities for market manipulation, fraud, behavioural patterning, and more
- Own and scale a high-performance services on AWS that handle thousands of requests per second
- Lead the team's modernisation efforts towards a streaming architecture, setting technical direction and best practices
- Own and drive the direction and enablement of our graphing platform, which is used across multiple products to drive and visualise understanding of our insights and data, both on and off the blockchains
- Debug and resolve production issues across multiple systems and services, guiding the team through complex technical challenges
- Mentor and grow engineers across the team, fostering a culture of technical excellence and collaboration
We're looking for candidates who have:
- Proven experience leading the design and implementation of cloud-native services-based systems in a major cloud provider like AWS or GCP
- A strong track record of mentoring engineers, leading cross-team projects, and driving design and technology decisions at a senior or lead level
- The ability to align technical execution with product and design partners, with a strong bias to ship and iterate
- Deep experience with object-oriented programming languages; we mostly use Java and typescript but appreciate a variety of languages!
- A strong technical background with extensive experience working directly on complex backend and/or frontend systems and projects, including in leadership or lead engineer roles
- Great pride from taking ownership of product ideas from inception through to production
- Good understanding of both frontend and backend best practices and paradigms.
- Integrated AI impactfully in customer-facing products or engineering infrastructure
You might also have:
- Experience with AI-friendly and driven systems
- Exposure to or interest in the cryptocurrency technology ecosystem
- Terraform and Kubernetes knowledge
Technologies we use:
- Java (Spring Boot)
- Typescript (React, Angular)
- Kafka (Warpstream)
- K8S
- Terraform
- PostgreSQL
AI at Chainalysis
AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.
AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.
About Chainalysis
Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.
We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.
Location: San Francisco Bay Area, California; New York City Metropolitan Area
Workplace: remote
About the role:
Provectus is a
Premier AWS partner and an Anthropic Strategic Partner
at the forefront of applied AI, helping enterprises turn Claude, agentic systems, and their own data into measurable business outcomes through bespoke applications, managed services, and advisory engagements. With offices in North America, LATAM, and EMEA, we partner with clients worldwide and are obsessed with reimagining how they operate and compete.
Our work centers on two verticals —
Financial Services & Insurance and Healthcare & Life Sciences
— where we deploy five pre-built AI Blueprints: Submission Flow, Portfolio Lens, Asset Flow, Revenue Flow, and Evidence Lens. Each Blueprint rebuilds a critical business process front to back, shipped from working code and tuned to a client's specific book, regulators, and operating posture.
We embed engineers and leaders inside client operations as Forward Deployed Engineers (FDE) and Forward Deployed Executives (FDX) — people who learn the work, ship the system, and own the outcome. Our team holds 100+ AWS certifications, is Claude Code certified, and co-delivers Anthropic's Agentic SDLC program, Cowork Activation, and AI Bluprints.
You will do the customer’s job before you automate it.
Most AI engagements fail the same way: someone gathers requirements, someone writes a PRD, and a team ships a workflow nobody uses. We think the requirements-gathering step is the bug. So we remove it.
A Forward Deployed AI Engineer at Provectus spends the first weeks of an engagement
in the operator’s seat
— as the underwriter, the analyst, the RCM specialist, the claims clinician, whoever actually does the work we’ve been asked to change. You do the job. You learn the constraints from the inside, the ones nobody writes down. Then you sit at a table with that operator and a Forward Deployed Executive and
rebuild the function from first principles
— and you are the one who builds it.
Three things define how you work:
Embedded, not engaged
. You are part of the customer’s team and inside their process — not a vendor running a project alongside it.
Real tasks, not scope
. You are not fenced into a siloed deliverable. You go where the operating problem is.
Autonomous
. Embedded is not staff-augmented. You own the method; nobody hands you a ticket.
You won’t start from zero.
Provectus builds industry blueprints
— working systems that have already shipped for a customer in your industry. Your engagement starts from that baseline, and what you learn in the field goes back into it. That loop is the difference between an outcome and an invoice.
You’ll be measured on whether the Business Unit’s number moved — not on hours, not on scope delivered.
This is a role for engineers who have led before — as a founder, a CTO, a staff engineer — and who want to stay in the code while owning the outcome. On most days you’ll be the most senior technical person in the room, and you’ll still be the one shipping.
Requirements:
8+ years building software
, a substantial share of it writing production code you were accountable for. You are hands-on today and intend to stay that way.
You will take the operator’s seat.
You are genuinely willing to spend weeks doing someone else’s job — claims processing, underwriting, revenue-cycle work — before you write a line of code. Engineers who need to stay in the IDE should not apply.
You learn domains fast.
Demonstrated ability to become conversant in an unfamiliar business function quickly enough to argue with the people who do it for a living.
Shipped GenAI/LLM systems to production
— not demos, not notebooks. You’ve handled the parts that get hard after the prototype works.
You evaluate.
You have built or owned an eval suite for a non-deterministic system, and you can explain what you measured and why.
Strong engineering fundamentals
— dropped into an unfamiliar codebase or language, you’re productive. Python and/or TypeScript proficiency; depth matters more than stack.
Cloud-native delivery on AWS
(GCP/Azure a plus): containers, Kubernetes/ECS, IaC, CI/CD, and the operational reality of a system someone else inherits.
Credible with senior stakeholders
— you can hold a redesign conversation with a BU head and a scoping conversation with a CTO without losing either room.
Comfort with ambiguity and ownership.
Engagements start underspecified by design. Closing that gap is the job.
Solid AI/ML foundations
— you understand what the models do well enough to reason about failure modes, not just call the API.
Strong hands-on prodcution experience with
Claude Code/Cowork.
Fluent English, written and spoken.
Nice to have:
Prior experience as a
founder, CTO, or engineering leader
who has chosen to return to individual contribution.
Real depth in one of our blueprint industries:
financial services, insurance, healthcare, asset management
.
Consulting, professional services, or other embedded customer-facing delivery.
Data platform depth: data lakes, warehouses, streaming and real-time analytics, data mesh and data contracts, governance and data quality.
MLOps and classical ML: PyTorch, SageMaker, MLflow.
Fine-tuning, distillation, or inference/serving optimization.
Graph databases (Neo4j, AWS Neptune).
IaC depth: AWS CDK, CloudFormation, Terraform.
Open-source contributions or public writing on applied AI.
What you’ll do:
Take the seat
Do the operator’s job for two to four weeks at the start of an engagement. Learn the function from inside, not from a requirements doc.
Reach working fluency in a new domain — insurance underwriting, healthcare revenue cycle, asset flow — in weeks, not quarters.
Sit with the operator and the Forward Deployed Executive and redesign the function from first principles. Discovery, user research, and PRD-writing collapse into one team that re-imagines its own job. You are all three roles.
Build
Ship production GenAI systems into the customer’s environment — LLM applications, agentic workflows, retrieval and structured-extraction pipelines, and the services around them. Running software, not recommendations.
Build the evaluation harness before you build the feature.
When the engagement is bound to a business KPI, “it looked good in testing” is not an answer. Define what working means, instrument it, and let the evals drive the design.
Write production code across the stack — backend services, data pipelines, and the AI layer. Python and TypeScript are our centre of gravity; we choose tools to fit the customer, not the résumé.
Take systems to production on AWS (GCP/Azure where the customer requires it): containerized, observable, and maintainable after we leave.
Start from the blueprint, and
feed the blueprint.
What you learn in the field becomes the baseline the next engagement starts from.
Own the outcome
Work in a pair with a Forward Deployed Executive who carries the Business Unit’s KPIs. Your work is measured against the same number.
Drive adoption. A system the BU routes around has not shipped. Change management is part of the engineering job here, not a phase after it.
Be credible with the customer’s engineers, their operators, and their executives — and be willing to disagree with all three.
Shape what we commit to before we commit to it. You’ll have the standing to do it, because you’re the one who will build it.
What We Offer:
Frontier delivery work across Cowork Activation, Agentic SDLC, and Blueprint Activations in Financial Services and Healthcare
The chance to shape how leading enterprises adopt AI, from strategy through first deployment
A forward-deployed model working in small, senior teams alongside Principal Architects and Forward Deployed Engineers
A growing AI delivery practice where you help build the tooling and frameworks, not just use them
Remote-friendly culture
High-impact role with direct visibility to leadership.
Strong earning potential with performance-based bonuses.
Opportunity to work with cutting-edge AI and cloud solutions.
B2B contract model or full-time model.
Unlimited Vacation policy.
Generous health, vision, and dental insurance.
401(K) matching plan.
OTE range: up to $250k. The salary range is determined through interviews and a review of the education, experience, knowledge, skills, abilities of the applicant, and alignment with market data.
How we hire:
Intro conversation
— the role, your background, what you want to be doing.
Two live engineering sessions.
Real problems, your own editor.
You may use an LLM assistant
(ChatGPT, Claude) — how you work now includes these tools.
Autocomplete/agentic coding tools are off
for these sessions.
The redesign session.
We hand you an unfamiliar business function and the constraints of the person who performs it. You have to understand the job well enough to rebuild it — then say what you’d build and how you’d know it worked. No LLMs for this one.
Team and practice conversation.
Location: Sofia, Bulgaria
Workplace: on-site
VEO Worldwide Services
is an international clearance company with over 19 years of experience, part of the NOZ Group, the European leader in Destocking with over €1 billion turnover. We are more than 1,000 colleagues across 9 countries, working with partners in 35 global markets (Europe & North Africa).
Our mission:
We help companies turn surplus stock into new opportunities, building a more sustainable global economy — while creating meaningful careers that grow with real impact.
Who You Are
You have leadership experience (min. 6 months) and a passion for helping people grow.
You’re people-oriented and know how to inspire, coach, and empower your team.
You’re results-focused and motivated by impact and measurable outcomes.
You’re hands-on, working side-by-side with your team every day.
You communicate confidently in English (B2+) and thrive in a multicultural setting.
You hold a bachelor’s degree.
What You’ll Do
Lead and support a team of 5+ collaborators.
Oversee the daily activity of the commercial sourcing team and ensure targets are met.
Track KPIs, analyze results, and propose action plans.
Recruit, train, coach, and motivate your team toward performance.
What We Offer
Competitive salary
Training & coaching program focused on leadership, KPI tracking, and reporting
Clear career growth path in a dynamic international business
Frequent international travel to partner offices, trade fairs, and strategic business events
Collaboration with colleagues across 9 countries and exposure to global markets
Meal tickets
Continuous development programs, language courses, and leadership training initiatives
Apply now and take your leadership career to a global stage — where ambition meets real growth and your impact drives results.
-
Location: San Francisco; New York
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
Baseten's GTM org is in hyper growth. As it grows and matures, the needs of the GTM stack get more sophisticated with scale — and this team exists to stay ahead of those needs.
This role owns a core set of the platforms the field runs on. You'll administer, configure, and continuously improve them, build AI and automation on top of the CRM to keep it clean and current, and run the adoption programs that make sure the field actually uses what we put in front of them. We're an AI-native company scaling fast, and we want to add sophistication without adding drag — you'll be the person deciding how much system is enough.
This isn't a classic Salesforce admin role. You know the ecosystem, but you come at it as a builder and an orchestrator, not a ticket-taker.
Central RevOps is the systems and operations center of excellence for Baseten's GTM org. The stack includes Salesforce, Pylon, Outreach, Sales Navigator, Clay, and a growing set of AI-native GTM tools. The field is scaling fast, and the systems need to mature with it without slowing anyone down.
You'll co-own Salesforce with our other GTM Systems Manager and work alongside a GTM Engineering team who builds internal AI products for GTM productivity — plus partner closely with sales leadership and the field.
RESPONSIBILITIES
- Own adminship, configuration, and enablement for Pylon, Gong, Sales Navigator, Outreach, and Prospect. These platforms are yours end-to-end — configured well, enabled with the field, and continuously improved as needs grow.
- Run adoption, license forecasting, and vendor management for each of those systems. Own the adoption programs that get the field using them, forecast license needs ahead of growth, and manage the vendor relationships and renewals.
- Co-own Salesforce. Partner with our other GTM Systems Manager to keep the CRM configured for how sales actually runs, and act as backup for Deal Operations processes.
- Build AI and automation on top of the CRM. Stand up agents and automations that update and maintain the CRM — keeping data clean, current, and trustworthy without adding manual work.
- Drive adoption, not just deployment. Document what you build, enable the field, and measure success by whether people actually use it.
- Right-size the process. Add just enough structure to scale the company without slowing the field down. Have a point of view on where process helps and where it just gets in the way.
REQUIREMENTS
- 4+ years in GTM systems, RevOps, or sales/business systems — owning platforms and process end-to-end
- Experience building AI and automation on top of a CRM — you've built agents or automations that update and maintain CRM data, not just configured fields
- Hands-on adminship and configuration experience across a multi-tool GTM stack (support ops, engagement, prospecting, and enrichment tools)
- Working knowledge of the Salesforce ecosystem and data model — enough to co-own the CRM — without wanting to be a career admin
- A real appetite for enablement — you care whether the field uses what you build, and you'll run the adoption programs to make sure it does
- Experience owning vendor relationships, renewals, and license planning
- Judgment on process — you can tell structure that helps the field from structure that slows it down, and you right-size accordingly
- Experience in high-growth B2B technology companies, ideally scaling systems as the field grows fast
NICE TO HAVE
- Fluency with AI and automation tooling (Claude, Clay, n8n, or similar) as a builder, not just a user
- Familiarity with a data warehouse and BI environment (Sigma, Hex, BigQuery, Snowflake) on the data layer
- Hands-on experience with Pylon
- Exposure to Deal Operations, CPQ, or quote-to-cash processes as a backup or contributor
- You've inherited a sprawling, redundant stack and made it more intentional without breaking what works
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: Sydney, Australia
About Workato
Workato is the leading Control and Execution Platform for Enterprise AI — the neutral platform enterprises trust to put AI to work across their business. Workato unifies data, applications, and processes into a single platform so AI can reliably orchestrate business processes in production at enterprise scale. Built on more than a decade of running mission-critical processes for over half the Fortune 500 — including Nasdaq, Amazon, Cisco, Vodafone, Atlassian, and Lucid Motors — Workato turns over 14,000 enterprise systems AI needs to act on into one governed execution layer. For more information, visit
workato.com
.
Why join us?
Ultimately, Workato believes in fostering a
flexible, trust-oriented culture that empowers everyone to take full ownership of their roles
. We are driven by
innovation
and looking for
team players
who want to actively build our company.
But, we also believe in
balancing productivity with self-care
. That’s why we offer all of our employees a vibrant and dynamic work environment
along with a multitude of benefits
they can enjoy inside and outside of their work lives.
If this sounds right up your alley, please submit an application. We look forward to getting to know you!
Also, feel free to check out why:
Business Insider
named us an “enterprise startup to bet your career on”
Forbes’ Cloud 100
recognized us as one of the top 100 private cloud companies in the world
Deloitte Tech Fast 500
ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
Quartz
ranked us the #1 best company for remote workers
Responsibilities
We are looking for an exceptional Enterprise Account Executive to join our growing team in Sydney, Australia.
In this role, y
ou will also be responsible to:
You’ll join a team of exceptional AEs, split by vertical across commercial and enterprise accounts.
Reporting directly to our VP of sales, you’ll build and execute a territory plan targeting some of the largest enterprises in ANZ.
You’ll be almost wholly focused on new business. Both selling directly and with/through channel partners.
Along with our SDRs, partner sales and marketing teams, you will multi-thread with C-level executives across business units in your target accounts.
Requirements
Qualifications / Experience / Technical Skills
10+ years of experience in a full cycle, closing role
Experience handling and owning relationships with enterprise companies
Proven track record of consistently meeting or exceeding quota
Soft Skills / Personal Characteristics
First and foremost, you’re a salesperson. You enjoy being in an evolving, fast-growing environment, and you don’t like to sit back and enjoy the comfort of a large corporate.
You’re a hunter but not a lone wolf. You know how to play as a team and craft large complex deals by pulling in colleagues with whom you’ve built trust.
You’ll have to be comfortable with the natural ambiguity of a startup environment and not reliant on corporate safety nets.
(REQ ID: 2935)
Location: San Francisco; New York
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
Baseten is looking for a Product Designer to help shape the next generation of our platform. You'll join a small design team with a lot of ownership and a high bar for craft, working across the entire Baseten product to solve hard problems for technical users.
This role covers the full arc of the work: early exploration through production. You'll establish patterns that show up across the product, evolve our design system, and raise the quality bar as we scale.
RESPONSIBILITIES
- Lead product design end to end, including research, product definition, prototypes, design reviews, specs, and final implementation.
- Work directly with engineering and product to frame problems, explore solutions, and ship quickly.
- Collaborate with customers to understand their workflows, validate ideas, and test prototypes.
- Push the visual and interaction quality of the Baseten product across surfaces.
- Create interactions and details that make complex technical workflows feel clear, fast, and polished.
- Evolve our design system and establish patterns that scale across a growing product.
- Look across the product for opportunities to improve consistency, usability, and overall quality.
- Get into the code with engineers to polish UI and make sure the shipped experience matches the design.
- Help shape how the design team works and raise the bar for product quality across the company.
REQUIREMENTS
- A portfolio that demonstrates strong visual and interaction design.
- Experience designing complex, technical, or developer-focused products.
- Ability to take an ambiguous problem, understand the underlying customer need, explore multiple approaches, and drive to a strong solution.
- Deep attention to typography, layout, hierarchy, interaction, and systems.
- Experience working directly with engineers and customers, without layers of process in between.
- A fast, prototype-early working style that uses what you learn to iterate.
- Ability to think beyond individual features and improve patterns and systems across a product.
- Comfort with technical tools like Git and VS Code, and interest in working directly in React, HTML, CSS, JavaScript, or TypeScript.
- Strong product and design judgment, with the ability to articulate why something is good, what could be better, and when the work is ready to ship.
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: New York, NY (HQ); San Francisco, CA; Boston, MA; Chicago, IL; Denver, CO; Miami, FL
Workplace: Remote
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp is building a new AI business, and you’ll be one of its first technical sellers. Your job is to turn technically complex AI products into closed revenue.
You’ll sell a growing portfolio spanning AI-powered applications and agents for finance teams, as well as infrastructure that helps companies deploy and manage AI with greater control, security, and cost efficiency. This is a product-focused, quota-carrying technical sales role. You’ll help customers evaluate and purchase Ramp’s AI products, translating complex capabilities into clear business value and guiding opportunities from discovery through close.
This is a high-velocity commercial role, not a traditional pre-sales position where success ends with a great demo. You’ll be accountable for turning technical evaluations into commercial wins from start to finish. You’ll lead discovery, shape deal strategy, build executive-level business cases, deliver tailored demonstrations, navigate technical and commercial objections, and create urgency around a clear path to purchase.
You’ll move comfortably between technical and executive conversations. In one meeting, you may discuss model routing, APIs, integrations, data governance, and security with Engineering and IT teams. In the next, you may help Finance and executive leaders understand the ROI, total cost of ownership, and operational impact of adopting Ramp’s AI products.
You’ll join at a formative moment for Ramp’s AI business. As one of the first dedicated sellers for these products, you’ll help identify the strongest use cases, refine how we position and sell the portfolio, influence the customer experience, and build the playbook the broader team will eventually scale. You’ll own the full customer lifecycle from discovery and evaluation through close, implementation, and adoption, helping customers translate their purchase into a successful deployment. This role combines Ramp’s resources and customer reach with the ownership, speed, and ambiguity of an early-stage team.
WHAT YOU’LL DO
- Carry a revenue quota and own the progression of AI product opportunities from initial discovery through purchase, ensuring business value is clear, technical requirements are validated, and obstacles to a decision are resolved.
- Lead discovery with business and technical buyers to understand their goals, workflows, challenges, decision criteria, existing systems, and AI strategy.
- Translate Ramp’s AI applications and infrastructure into compelling solution narratives tied to measurable business outcomes.
- Build ROI and total cost of ownership analyses that quantify the value of Ramp’s AI products and create executive-level justification for investment.
- Help customers identify high-value use cases, set realistic expectations, and establish a credible path from evaluation to production.
- Deliver tailored demonstrations, technical workshops, and proofs of concept with clear success criteria that establish value and build confidence in a purchase decision.
- Build relationships with champions and decision-makers across Engineering, IT, Security, Finance, Operations, Procurement, and executive leadership.
- Navigate questions related to APIs, integrations, model capabilities and limitations, data flows, architecture, privacy, security, governance, implementation, and tradeoffs among quality, cost, latency, and control.
- Apply strong commercial judgment to qualify opportunities, create urgency, address objections, identify risk, and keep customers moving toward a decision.
- Lead customers through implementation after purchase, including deployment planning, stakeholder alignment, workflow design, technical coordination, enablement, and adoption.
- Partner with Account Executives and collaborate with Product, Engineering, Security, Marketing, and post-sales teams to remove deployment blockers and deliver a strong customer experience from evaluation through production.
- Bring structured customer and market feedback to internal teams to improve the products, positioning, sales execution, and customer experience.
- Turn early customer conversations into repeatable messaging, demonstrations, qualification criteria, value stories, and sales plays as we build this go-to-market motion from the ground up.
WHAT YOU’LL BRING
- 5+ years of experience in Solutions Engineering, Solutions Consulting, technical sales, Solutions Architecture, enterprise software sales, or a related customer-facing role.
- Direct quota-carrying or deal-closing ownership of the pre-sale cycle—not only experience delivering demonstrations or supporting post-sale implementation.
- A track record of independently influencing and winning complex B2B sales opportunities with clear revenue accountability.
- Strong discovery and value-selling skills, with the ability to connect technical capabilities to measurable business outcomes.
- Demonstrated ability to build executive-level business cases, including ROI and total cost of ownership analyses; this capability will be central to success in the role.
- Commercial instincts and comfort taking meaningful ownership of deal strategy, momentum, and results.
- Technical fluency across modern AI systems, including applications and agents, model capabilities and limitations, APIs, integrations, data flows, security, governance, and tradeoffs among quality, cost, latency, and control.
- Excellent executive communication and presentation skills, including the ability to make complex concepts clear and relevant to different audiences.
- The ability to explain probabilistic, rapidly evolving AI technology with credibility and precision without overpromising what the product can do.
- Experience building champions and navigating multi-threaded buying groups with competing priorities.
- High ownership, curiosity, sound judgment, and comfort operating in a fast-moving environment where you’ll build structure as you go rather than inherit it.
- Energy for zero-to-one work and the opportunity to build a sales motion rather than simply inherit one.
NICE TO HAVE
- Experience selling AI infrastructure, AI applications or agents, developer tools, data platforms, security products, finance technology, or workflow automation software.
- Experience helping launch a new product or develop an early go-to-market motion.
- Familiarity with AI gateways, model routing, usage controls, data governance, or enterprise AI deployment.
- Experience selling to developers, IT, Security, Finance, Operations, Procurement, or executive stakeholders.
- Experience creating reusable sales assets, demonstrations, value frameworks, or enablement programs.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: San Francisco
Perplexity is seeking an Applied AI Architect to help our customers turn Perplexity Computer into working solutions that drive measurable impact. This role is ideal for technical, consultative professionals who have led complex software implementations and can move comfortably between customer discovery, solution design, hands-on delivery, and executive communication.
About the role
Perplexity Computer is a new class of AI system that navigates tools, interacts with applications, and completes multi-step workflows end to end. Our customers are using Computer to transform work that traditional software has not been able to address.
Applied AI Architects work directly with customers across presales, onboarding, adoption, and strategic engagements. You will uncover the real business problem, determine what Computer can credibly support, design and configure the workflow, and lead the engagement to a clear outcome.
This is a hands-on, customer-facing role at the intersection of solutions architecture, technical consulting, and program delivery. You will work closely with Sales and Customer Success while serving as a quality filter for requests that require Product or Engineering.
What you'll do
- Lead technical discovery. Work with customer business leaders, technical teams, account executives, and customer success managers to understand the users, current workflow, desired outcome, constraints, and decision-makers.
- Design credible solutions. Map how people, data, tools, approvals, permissions, and decisions interact, then determine how Computer can support the workflow.
- Support complex opportunities. Partner with account executives on technical deal strategy, demos, proofs of value, architecture and security coordination, and engagement scoping.
- Drive value-backed consumption. Identify high-value, repeatable workflows; define the expected business outcomes and usage patterns; and partner with Sales and Customer Success to move customers from technical validation to sustained production use and expansion.
- Build hands-on. Configure, prototype, test, and iterate on Computer skills and workflows, including connectors, permissions, and adjacent tooling.
- Accelerate onboarding and adoption. Provide second-level technical consultation to customer success managers and deliver bounded technical work when customer needs exceed standard Customer Success coverage.
- Run strategic engagements. Establish scope, customer commitments, milestones, success criteria, working cadence, and exit criteria, then lead the work through closure.
- Improve technical escalation. Validate product and engineering needs and produce decision-ready requests with clear evidence, constraints, impact, and acceptance criteria.
- Turn every engagement into leverage. Convert repeated customer needs into reusable workflows, implementation patterns, demos, guidance, and product feedback.
What we're looking for
The strongest Applied AI Architects combine technical depth, consultative problem solving, and disciplined engagement delivery. You should be comfortable working hands-on with the product, advising customer executives, and managing the details required to deliver a successful outcome.
Must-haves
- 5+ years in a customer-facing technical role such as solutions architecture, senior sales engineering, AI implementation, forward deployed work, technical consulting, or technical program leadership.
- Proven consultative discovery skills. You can turn an ambiguous request into a clear business problem, technical approach, and delivery plan.
- Hands-on technical fluency. You are comfortable with APIs, integrations, authentication, identity, permissions, connectors, data flows, and technical troubleshooting.
- Experience delivering complex implementations. You have managed scope, stakeholders, milestones, risk, expectations, and closure.
- Strong solution judgment. You can distinguish education, configuration, implementation, support, product, and engineering problems and recommend the right path.
- Commercial and consumption awareness. You can connect solution design and technical decisions to time to value, usage, credit consumption, customer economics, and expansion potential.
- Executive-credible communication. You can explain technical trade-offs to senior decision-makers while working effectively with practitioners and engineers.
- High agency in ambiguity. You can establish direction without waiting for perfect requirements, challenge weak assumptions, and make thoughtful decisions quickly.
- AI-native working style. You use frontier models and AI tools regularly and have developed strong intuition for what current systems can and cannot do reliably.
Nice-to-haves
- Experience deploying agents or multi-step LLM workflows in complex enterprise environments.
- Experience with Computer, MCP, enterprise identity, security, permissions, or workflow orchestration.
- Experience in regulated or workflow-intensive industries such as legal, financial services, healthcare, or technology.
- Prior forward deployed engineering, Applied AI, deployment strategist, solutions architecture, or technical consulting experience at an AI or enterprise software company.
- A track record of turning customer implementations into reusable technical assets or product improvements.
Location: San Francisco
Perplexity is seeking an Applied AI Architect to help our customers turn Perplexity Computer into working solutions that drive measurable impact. This role is ideal for technical, consultative professionals who have led complex software implementations and can move comfortably between customer discovery, solution design, hands-on delivery, and executive communication.
About the role
Perplexity Computer is a new class of AI system that navigates tools, interacts with applications, and completes multi-step workflows end to end. Our customers are using Computer to transform work that traditional software has not been able to address.
Applied AI Architects work directly with customers across presales, onboarding, adoption, and strategic engagements. You will uncover the real business problem, determine what Computer can credibly support, design and configure the workflow, and lead the engagement to a clear outcome.
This is a hands-on, customer-facing role at the intersection of solutions architecture, technical consulting, and program delivery. You will work closely with Sales and Customer Success while serving as a quality filter for requests that require Product or Engineering.
What you'll do
- Lead technical discovery. Work with customer business leaders, technical teams, account executives, and customer success managers to understand the users, current workflow, desired outcome, constraints, and decision-makers.
- Design credible solutions. Map how people, data, tools, approvals, permissions, and decisions interact, then determine how Computer can support the workflow.
- Support complex opportunities. Partner with account executives on technical deal strategy, demos, proofs of value, architecture and security coordination, and engagement scoping.
- Drive value-backed consumption. Identify high-value, repeatable workflows; define the expected business outcomes and usage patterns; and partner with Sales and Customer Success to move customers from technical validation to sustained production use and expansion.
- Build hands-on. Configure, prototype, test, and iterate on Computer skills and workflows, including connectors, permissions, and adjacent tooling.
- Accelerate onboarding and adoption. Provide second-level technical consultation to customer success managers and deliver bounded technical work when customer needs exceed standard Customer Success coverage.
- Run strategic engagements. Establish scope, customer commitments, milestones, success criteria, working cadence, and exit criteria, then lead the work through closure.
- Improve technical escalation. Validate product and engineering needs and produce decision-ready requests with clear evidence, constraints, impact, and acceptance criteria.
- Turn every engagement into leverage. Convert repeated customer needs into reusable workflows, implementation patterns, demos, guidance, and product feedback.
What we're looking for
The strongest Applied AI Architects combine technical depth, consultative problem solving, and disciplined engagement delivery. You should be comfortable working hands-on with the product, advising customer executives, and managing the details required to deliver a successful outcome.
Must-haves
- 5+ years in a customer-facing technical role such as solutions architecture, senior sales engineering, AI implementation, forward deployed work, technical consulting, or technical program leadership.
- Proven consultative discovery skills. You can turn an ambiguous request into a clear business problem, technical approach, and delivery plan.
- Hands-on technical fluency. You are comfortable with APIs, integrations, authentication, identity, permissions, connectors, data flows, and technical troubleshooting.
- Experience delivering complex implementations. You have managed scope, stakeholders, milestones, risk, expectations, and closure.
- Strong solution judgment. You can distinguish education, configuration, implementation, support, product, and engineering problems and recommend the right path.
- Commercial and consumption awareness. You can connect solution design and technical decisions to time to value, usage, credit consumption, customer economics, and expansion potential.
- Executive-credible communication. You can explain technical trade-offs to senior decision-makers while working effectively with practitioners and engineers.
- High agency in ambiguity. You can establish direction without waiting for perfect requirements, challenge weak assumptions, and make thoughtful decisions quickly.
- AI-native working style. You use frontier models and AI tools regularly and have developed strong intuition for what current systems can and cannot do reliably.
Nice-to-haves
- Experience deploying agents or multi-step LLM workflows in complex enterprise environments.
- Experience with Computer, MCP, enterprise identity, security, permissions, or workflow orchestration.
- Experience in regulated or workflow-intensive industries such as legal, financial services, healthcare, or technology.
- Prior forward deployed engineering, Applied AI, deployment strategist, solutions architecture, or technical consulting experience at an AI or enterprise software company.
- A track record of turning customer implementations into reusable technical assets or product improvements.
Location: United States (Remote)
Workplace: Remote
ROLE SUMMARY
Temporal’s reliability is foundational to our value proposition, and as more customers run mission-critical workloads on Temporal, we need the ability to validate changes under production-like conditions and realistic failure modes before they reach production.
As a Staff Software Engineer on the Test Systems & Tooling team, you will lead technical initiatives that make sophisticated system-level testing practical across Engineering—spanning production-representative environments, workload replay/generation, and repeatable failure-mode testing. You’ll build platforms and tooling that enable teams to reproduce and prevent the kinds of issues that only emerge from complex interactions between workload, scale, configuration, and multi-tenant behavior.
WHAT YOU'LL DO
- Build production-like test environments: Design and evolve tooling that makes it easy for engineers to spin up test cells that resemble production topology, configuration, and behavior, in partnership with Cloud/Infrastructure.
- Enable production-representative workloads: Build capabilities for workload generation, multi-tenant testing, stress/load testing, and (where appropriate) traffic replay or replay-like systems to reproduce production behaviors in controlled environments.
- Make failure-mode testing repeatable: Create tooling for injecting and validating failure conditions (latency, dependency faults, resource exhaustion, degraded-state recovery, and region-level failure scenarios) so we test them deliberately—not just learn from production.
- Drive system-level test coverage: Identify high-impact system-level scenarios that are currently hard to test, and implement (or partner with the right teams to implement) repeatable coverage that’s incorporated into continuous and/or release validation.
- Build shared frameworks and paved paths: Provide opinionated libraries, harnesses, and patterns that make it easier for product teams to write high-quality system and integration tests consistently.
- Raise the technical bar through leadership: Mentor engineers and influence testing strategy across the org through design docs, code reviews, and cross-team collaboration.
- Partner across Engineering: Work closely with Reliability and Release Engineering to turn incident learnings into durable pre-production test coverage and to integrate validations into the release pipeline.
WHAT YOU'LL BRING
- Strong software engineering fundamentals and experience building and operating production-quality systems (platforms, infrastructure, developer tooling, or distributed systems).
- Demonstrated technical leadership: leading ambiguous, cross-team initiatives; driving alignment; and delivering durable systems that other teams rely on.
- Experience designing for observability, debuggability, and operational readiness (metrics, logs, tracing, safe rollouts, and failure analysis).
- Comfort working across organizational boundaries—collaborating with Cloud/Infrastructure, Reliability, Release Engineering, and product teams to land outcomes.
- Strong written communication skills (design docs, testing strategy proposals, and documentation that scales adoption).
NICE TO HAVES
- Experience with chaos engineering, fault injection, workload replay/shadowing, performance testing, or multi-tenant test strategy.
- Experience building internal platforms used broadly across an engineering org (paved roads, self-serve environments, shared frameworks).
- Familiarity with measuring engineering/system outcomes (e.g., signal quality, coverage gaps closed, incident-to-coverage time, adoption).
Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity.
Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist.
Location: United Kingdom; Ireland; Poland
Workplace: Remote
As a Senior Software Engineer on Coder’s Engineering team, you’ll build and evolve the systems behind our agentic development experience. You’ll work across the agent harness, integrations, and workflows that connect agents with real development environments.
You’ll stay hands-on, solve complex technical problems, and work closely with Product, Design, and other engineers to ship reliable agentic experiences.
What you’ll do here
- Design and build production systems in Go, with work across React and TypeScript where needed.
- Improve agent execution, tool use, context management, streaming, and long-running workflows.
- Extend our provider-agnostic architecture as models and capabilities change.
- Build reliable integrations between agents, workspaces, tools, and developer infrastructure.
- Own projects from implementation through rollout and iteration.
- Contribute to design reviews, code reviews, and technical discussions.
- Partner with Product and Design to turn agent capabilities into useful developer experiences.
- Improve the reliability, performance, and operability of agentic systems.
What we’re looking for
- Strong experience building and operating production software systems.
- Hands-on experience with Go.
- Experience with React and TypeScript.
- Experience building systems around LLMs or agentic workflows.
- Familiarity with model APIs, tool calling, context management, or agent loops.
- Good understanding of distributed systems and production reliability.
- Working knowledge of AWS.
- Strong problem-solving skills and comfort working through technical ambiguity.
- Someone who contributes beyond their own code through reviews, collaboration, and knowledge sharing.
Bonus tacos if you have
- Experience building coding agents, developer tools, or cloud development environments.
- Experience with MCP, agent tools, or multi-agent systems.
- Experience with remote execution, sandboxing, or isolated compute.
- Experience building integrations across multiple model providers.
- Experience with AWS, Kubernetes, Docker, or Linux.
- Open-source contributions or experience working directly with customers.
Our tech stack
- Backend: Go, Postgres
- Frontend: TypeScript, React
- Infrastructure: AWS, Kubernetes
- Observability: Prometheus, Grafana
- CI/CD: GitHub Actions
Coder’s agentic architecture is provider-agnostic. The foundation is built; this role helps extend it, improve it, and ship the next set of agentic capabilities.
ABOUT CODER
Coder is the leading platform for AI development Infrastructure, enabling enterprises to securely run human and AI-driven development workflows in consistent, governed environments. Coder provides self-hosted, agent-ready workspaces that unify developer productivity and platform governance. With Coder, enterprises can confidently evolve from human-only development to AI-assisted and autonomous workflows, without sacrificing security, compliance, or performance. Learn more at coder.com http://coder.com.
INTERVIEW PROCESS
We believe that the interview process should be transparent, consistent, and enjoyable. We value your time and hope to complete the interview process in two to four weeks, if schedules allow. Through your interviews, you will meet a mix of individual contributors, managers, and senior leaders.
AI USE DURING THE INTERVIEW PROCESS
As an AI company, Coder embraces the use of AI tools, and we want to be transparent about our expectations as you navigate our interview process.
Not permitted: Using AI assistance during conversational interviews.
Permitted: Using AI tooling for take-home assessments. Please flag where and to what extent it was used in your take-home. Your submission will not be penalized for using AI as long as it is done honestly.
OUR USE OF AI IN HIRING
We use AI tools to help manage our recruitment process efficiently and fairly. Specifically:
- Ashby and Brainerr help us review inbound applications by surfacing candidates who best match the role requirements we've defined. This tool does not make hiring decisions; it helps our team prioritize which applications to review first.
- Granola takes notes during our interview calls so our team can focus on the conversation with you.
All hiring decisions are made by humans. Our team reviews applications, conducts interviews, and makes final selections. AI tools assist us but never replace human judgment, and these practices are conducted in compliance with applicable data protection, AI governance, and labor laws. Your data is not used to train AI models.
In accordance with New York City Local Law 144, an independent bias audit has been conducted on "Automated Employment Decision Tools"; results are available for Ashby https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf.
If you're applying for a role at Coder and have questions about how we use AI in our process, or if you'd like to request information about the data we collect, please contact careers@coder.com.
CODER IS A PROUD EQUAL OPPORTUNITY EMPLOYER
We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws.
Location: New York, New York; San Francisco, California
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
As a Forward Deployed Architect on Notion’s Services team, you will help customers turn AI ambition into operational reality and unlock the full potential of our platform. You will partner directly with customers to design, build, and launch AI-native workflows that drive adoption, usage, and measurable business outcomes.
This role sits at the center of Notion’s workflow-led GTM motion. You will partner directly with customers to understand their business goals, operating processes, technical environment, governance needs, and adoption barriers, then translate that context into scalable Notion architectures that drive measurable value.
You will be hands-on across discovery, solution design, workspace architecture, workflow build, AI implementation, launch planning, adoption and handoff. You will work deeply with customers to define what Notion should own, where it should integrate with existing systems, and how Notion can become a durable operating layer for their teams.
The best candidates combine strong consultative discovery, systems thinking, technical fluency, AI-native workflow design, implementation judgment and exceptional customer presence. You should be comfortable reasoning through technical tradeoffs, designing scalable solutions, and partnering closely with Forward Deployed Engineering when deeper engineering support is required.
This role can be based in either San Francisco or New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
WHAT YOU'LL ACHIEVE:
- Partner with customers on forward deployed engagements from discovery through launch, translating business goals and workflow requirements into scalable clear solution design and Notion solutions that drive durable adoption.
- Design scalable Notion architectures that translate customer workflows, permission and governance needs, integrations and AI use cases into optimal workspaces that are easy to adopt, manage and scale.
- Design and deploy AI-native workflows using Notion AI, custom agents, automations, Workers, Developer Platform capabilities and adjacent AI tools, partnering with Forward Deployed Engineering when advanced technical depth is needed for migrations, API constraints, security architecture or frontier implementation.
- Help customers navigate change by designing adoption plans, enablement materials and launch approaches that drive sustained usage and measurable business value.
- Identify repeatable patterns across customer engagements and convert them into packaged solutions, templates, reference architectures, run books, enablement assets and product feedback.
- Serve as a trusted advisor to customers, simplifying complex technical requirements, making practical tradeoff recommendations and helping stakeholders align around a clear implementation path.
- Partner cross-functionally with GTM, Product, Engineering, PMM, Services leadership and the partner ecosystem to scale what works beyond individual customer engagements.
- Create clear implementation plans, handoff materials and success measures that align customers and internal teams on the path to value.
SKILLS YOU'LL NEED TO BRING:
- 5+ years of experience in tech services/consulting, solutions architecture, implementation, customer engineering, or a similar customer-facing role.
- Proven ability to translate ambiguous customer goals into clear workflows, implementation plans, solution architectures, and measurable success criteria.
- Strong consultative discovery skills, including the ability to map current-state workflows, identify customer pain, understand operating models, surface technical constraints, and define practical future-state solutions.
- Hands-on AI builder mindset, with experience using AI tools to design, prototype, automate, or improve real business workflows.
- Technical fluency with APIs, integrations, data models, automation, enterprise systems, developer workflows and implementation tradeoffs. You do not need to write production code but you should be able to reason through technical constraints and troubleshoot effectively.
- Strong experience delivering implementations that drive adoption, change management and long-term customer value.
- Strong project and engagement management skills, including ownership of scope, timeline, deliverables, stakeholder alignment, risks, decisions, dependencies and launch readiness.
- Exceptional written and verbal communication, with the ability to simplify complex technical concepts for business, technical, and executive audiences.
- Strong executive presence and customer judgment, with the ability to build trust, frame tradeoffs clearly, and move ambiguous decisions forward.
- Bias toward action, high learning velocity, and comfort building in fast-changing AI-native product environments.
NICE TO HAVES:
- Experience designing or deploying Agents, automations or AI-powered workflows with Customers.
- Experience with Notion, APIs, MCPs, Workers, coding agents or developer platform workflows.
- Experience developing discovery methodologies, reusable delivery assets, internal tooling, packaged services or reference architectures from the ground up.
- Experience partnering with Product and Engineering teams to turn field learnings into roadmap signal, reusable architecture patterns or scalable product improvements.
- Previous experience in a fast-paced, high-growth technology environment.
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco or New York City, the estimated range for total on target earnings (including base salary and on target incentive pay) for this role is $165,000 - $205,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550?pvs=74 and NYLL 144 https://notion.notion.site/Ashby-AI-Bias-Audit-2b0efdeead05803bbbfae159ec86c528.
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Anywhere in France, Belgium, Spain
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