Location: London, Greater London, United Kingdom
Are you looking for the next professional opportunity that will challenge you and advance your career? Join our team now!
Tickmill is looking to hire a Head of Product, Exchange-Traded Products
to join our rapidly expanding team.
About Tickmill
Tickmill is an award-winning, multi-regulated broker offering a wide range of asset classes including CFDs on Forex, Stocks, Indices, Commodities, Cryptocurrencies and Bonds, as well as Exchange Traded Derivatives (Futures & Options).
The Tickmill Group was established in 2014 and employs over 290 individuals through its offices in London, Cyprus, Estonia, South Africa, and several other regional offices globally.
Our philosophy is based on trust, transparency, and diversity, reflected in both our workplace culture and outstanding customer support. Our employees, a multilingual team of highly skilled professionals from every continent, are the backbone of the company. Their hard work and dedication are what make it possible to rank among the best in the industry. Tickmill offers a competitive benefits package, team-building events, and many opportunities for professional growth.
Join the Tigers!
What the job looks like?
The
Head of Product, Exchange-Traded Products
will have the opportunity to:
Own and drive the expansion of Tickmill's Stocks & Exchange-Traded Products offering.
Define the product strategy, roadmap, and business objectives for Stocks, ETFs, and related investment products.
Lead the trading and investing experience across web and mobile platforms, including market data, order management, portfolio views, reporting, and corporate actions.
Partner closely with Engineering, UX/UI, QA, Compliance, Brokerage, Operations, Sales, Marketing, Affiliates, and other key stakeholders to deliver products from concept to market.
Define and prioritize product features based on customer needs, regulatory requirements, technical feasibility, and business objectives.
Work closely with exchanges, market data providers, clearing brokers, custodians, and technology vendors to enhance and scale the product offering.
Help define scalable operating models that balance global consistency with local market requirements.
Support acquisition, activation, retention, and engagement initiatives in collaboration with Sales, Marketing, Affiliates, and Partnerships teams.
Establish KPIs and continuously optimize client adoption, trading activity, customer engagement, and commercial performance.
Champion a simple, intuitive, and mobile-first investing experience for retail clients.
What will you need to be able to do the job?
7+ years of Product Management experience.
3+ years of experience building or managing Stocks, ETFs, Equities, or other Exchange-Traded Products within a brokerage, investment platform, exchange, fintech, or wealth management environment.
Strong understanding of equities market structure, order management, trade execution, settlement, custody, market data, corporate actions, and retail brokerage operations.
Proven track record of successfully launching, scaling, and optimizing trading or investment products.
Demonstrated experience designing and optimizing customer journeys, onboarding experiences, and product UX using customer insights, analytics, and experimentation.
Strong stakeholder management skills with the ability to lead complex cross-functional initiatives.
Strong technical understanding and the ability to collaborate effectively with engineering and technology teams.
Excellent analytical, strategic thinking, communication, and problem-solving skills.
Proficient in English with excellent written and verbal communication skills.
It will be considered as a plus if you have:
Experience designing, supporting, or optimizing affiliate, referral, Introducing Broker (IB), and partner acquisition journeys.
Experience working with providers such as Interactive Brokers, Saxo, DriveWealth, Apex, Alpaca, or similar brokerage infrastructure platforms.
Experience in scaling global investment products across multiple regulatory jurisdictions.
Experience working within a mobile-first investing or digital wealth management environment.
Knowledge of international equities markets and multi-asset investing products.
By joining us, you can expect:
A Unique Opportunity for a career in a global, fast-growing company.
Attractive remuneration package based on qualifications and experience.
Opportunities to learn and grow through our "Employee Training & Development Program".
Health Insurance.
Multiple events to bond with the team and the group.
Birthday and Loyalty benefits.
What to expect from our recruitment process:
First interview with HR.
Product and stakeholder management interview.
Final interview with top management.
Make your next career step and apply NOW!
Due to the great number of applications we receive for each of our open vacancies, we are unable to respond on an individual basis.
Location: Mumbai, India
We Are?
We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects.
For over 50 years, we've been energizing our clients across the world with unrivalled expertise, equipment, and technology that supports the entire asset life-cycle offshore and on land.
We enable progress through our three global business lines: Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions.
Within these areas, we offer a wide range of services, including cranes, lifting, fluid power, training, equipment rental, pipeline and subsea, process, and valves all designed to help our clients optimize performance, enhance reliability, and improve efficiency.
With a focus on operational excellence, we deliver value through our customized integrated solutions. This approach reduces risk and enhances efficiencies making us a leading and trusted partner every step of the way.
The Role
The RTR Finance accountant role is responsible for transactional and operational delivery within the Record to Report (RTR) function of the Shared Services Centre (SSC). This role ensures the accurate and timely processing of financial transactions and reporting, execution of month-end and year-end close activities, and provides essential assistance to the RTR Team Lead and Process Tower Lead to maintain high standards of service delivery across multiple geographies.
Key Responsibilities
Transaction Processing
Accurately process journal entries as per the month end close calendar or ad-hoc as requested by Geography finance team (e.g. adjustments, re-allocations, corrections)
Prepare supporting documents, refresh reports necessary for calculation of journal values. Raise queries and gather information required for journals calculation and preparation
Prepare journal templates, check dimensions, GL codes, date, entity, upload and post transactions in ERP. Submit journals for approval in accordance with Level of authority and policies in place
Support the planning and allocation of tasks of routine and ad hoc transactions in the ticketing system. Use the ticketing system for execution and monitoring of tasks
Prepare and maintain balance sheet reconciliations, ensuring all items are supported and unreconciled items are investigated, escalated and action plan defined
Month-End and Year-End Close
Provide operational support for month-end and year-end close activities, including data gathering, transaction processing, and report generation
The Requirements
Key Skills & Experience
Experience in shared services, in a Record to Report accounting role
A minimum of 10 years experience in an Accounting roles
Working knowledge of ERP systems (Navision), proficiency in Microsoft Excel, preferable reporting Power BI experience
Strong attention to detail and commitment to accuracy and delivery on time as per the SLAs
Good organisational and time management skills, with the ability to meet deadlines
Effective communication skills and a collaborative approach to teamwork
Willingness to work various shift patterns aligned to supported geographies (e.g., Europe/UK, Australia, Americas, UAE, India) as required by the SSC operating model.
Diversity & Inclusion
EnerMech is dedicated to fostering a diverse and inclusive organisation. We believe that diversity enriches our team, and we welcome applications from candidates of all backgrounds, cultures, and identities. You will have good organisational and time management skills with the ability to meet deadlines, along with effective communication skills.
Location: United States
The Company:
Our client is a digital cardiology start-up headquartered in Berlin and Boston, focused on developing innovative technology to improve outcomes for patients living with heart failure. It has already deployed a CE-marked remote patient monitoring platform across Europe and is now advancing a voice-based Software as a Medical Device designed to detect worsening heart failure through short, daily smartphone recordings.
Its voice-based solution has received FDA Breakthrough Device Designation, with its pivotal FDA trial currently underway across 15+ sites in the US, Canada, and Europe. The company collaborates with leading academic institutions and healthcare systems, including Charité, the Mayo Clinic, Duke, and Harvard. At the heart of its work is a clear mission: helping people with heart failure live longer, healthier lives through earlier detection and innovative digital care.
The Role:
Lead trial start-up including site selection, agreements, and budgets, IRB submissions, site initiation and training
Drive enrollment and protocol adherence across sites in close partnership with investigators and site coordinators
Own the monitoring strategy and personally conduct monitoring visits, both remote and on-site, in addition to managing any contract monitors
Own study budgets, timelines and risk registers, reporting directly to the Chief Medical Officer
Run the operational backbone: eTMF, EDC, data cleaning, and protocol deviations
Ensure audit and inspection readiness (FDA BIMO, IRB) and maintain sponsor SOPs’
Support the European investigations and regulatory compliance (ISO 14155, MDR)
Author and maintain SOPs and work instructions (WIs) for clinical operations, monitoring, and data management
Requirements
Degree in life sciences, nursing, medicine, biomedical engineering or a related field
5+ years in clinical research, including 3+ years in US FDA-regulated devices
Familiarity with SaMD clinical trials
Hands-on experience with the full IRB submission lifecycle: preparing and submitting packages, then amending documents like the CIP and ICF as the protocol changes.
Hands-on experience taking a US multicenter trial from start-up through enrollment, and closing, on the sponsor side and without a full-service CRO
Working knowledge of 21 CFR Parts 812, 50, 56 and 11, ICH-GCP, ISO 14155 and HIPAA; practical experience with EDC and eTMF systems
Structured problem-solving and clear prioritization under shifting timelines
Strong stakeholder management across academic sites, health systems and senior KOLs
Uncompromising on patient safety, data integrity and inspection readiness
Fluency in English
Authorized to work in the US
Nice to have:
Cardiology or heart failure trials; pragmatic or health-system-embedded trials
App-based or remote monitoring studies (patient onboarding, adherence, technical support)
Contribution to a De Novo, 510(k) or PMA clinical evidence package
Advanced academic degree (e.g. MSc)
Benefits
💵
Competitive pay plus meaningful equity
🫀 Bring a first-in-class digital biomarker through FDA clearance and into routine care
🚀 A dynamic startup with exceptional talent from Harvard, TUM, Meta and Stanford
🌎 Based at our Berlin headquarters with regular visits to US sites and the flexibility to work remotely
✈️ Direct exposure to leading US cardiology centers and the FDA Breakthrough Devices process
🎾 Access to Urban Sports Club to help you stay active and fit
Location: Berlin, Germany
The Company:
Our client is a digital cardiology start-up headquartered in Berlin and Boston, focused on developing innovative technology to improve outcomes for patients living with heart failure. It has already deployed a CE-marked remote patient monitoring platform across Europe and is now advancing a voice-based Software as a Medical Device designed to detect worsening heart failure through short, daily smartphone recordings.
Its voice-based solution has received FDA Breakthrough Device Designation, with its pivotal FDA trial currently underway across 15+ sites in the US, Canada, and Europe. The company collaborates with leading academic institutions and healthcare systems, including Charité, the Mayo Clinic, Duke, and Harvard. At the heart of its work is a clear mission: helping people with heart failure live longer, healthier lives through earlier detection and innovative digital care.
The Role:
Lead trial start-up including site selection, agreements, and budgets, IRB submissions, site initiation and training
Drive enrollment and protocol adherence across sites in close partnership with investigators and site coordinators
Own the monitoring strategy and personally conduct monitoring visits, both remote and on-site, in addition to managing any contract monitors
Own study budgets, timelines and risk registers, reporting directly to the Chief Medical Officer
Run the operational backbone: eTMF, EDC, data cleaning, and protocol deviations
Ensure audit and inspection readiness (FDA BIMO, IRB) and maintain sponsor SOPs’
Support the European investigations and regulatory compliance (ISO 14155, MDR)
Author and maintain SOPs and work instructions (WIs) for clinical operations, monitoring, and data management
Requirements
Degree in life sciences, nursing, medicine, biomedical engineering or a related field
5+ years in clinical research, including 3+ years in US FDA-regulated devices
Familiarity with SaMD clinical trials
Hands-on experience with the full IRB submission lifecycle: preparing and submitting packages, then amending documents like the CIP and ICF as the protocol changes
Hands-on experience taking a US multicenter trial from start-up through enrollment, and closing, on the sponsor side and without a full-service CRO
Working knowledge of 21 CFR Parts 812, 50, 56 and 11, ICH-GCP, ISO 14155 and HIPAA; practical experience with EDC and eTMF systems
Structured problem-solving and clear prioritization under shifting timelines
Strong stakeholder management across academic sites, health systems and senior KOLs
Uncompromising on patient safety, data integrity and inspection readiness
Fluency in English
Authorized to travel to the US without Visa restrictions (e.g. ESTA-eligible)
Nice to have:
Cardiology or heart failure trials; pragmatic or health-system-embedded trials
App-based or remote monitoring studies (patient onboarding, adherence, technical support)
Contribution to a De Novo, 510(k) or PMA clinical evidence package
Advanced academic degree (e.g. MSc)
Benefits
💵
Competitive pay plus meaningful equity
🫀 Bring a first-in-class digital biomarker through FDA clearance and into routine care
🚀 A dynamic startup with exceptional talent from Harvard, TUM, Meta and Stanford
🌎 Based at our Berlin headquarters with regular visits to US sites and the flexibility to work remotely
✈️ Direct exposure to leading US cardiology centers and the FDA Breakthrough Devices process
🎾 Access to Urban Sports Club to help you stay active and fit
Location: South Africa; Nigeria; Jamaica
About Huzzle
At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Role Type: Full-time
Job Summary
Are you a high-energy sales professional passionate about child development and enrichment? This team is looking for a driven Mid-Level SDR to help scale an elite platform that provides advanced developmental programs, ranging from robotics and leadership training to athletics and wellness, to families and organizations. In this role, you will be the engine of the sales pipeline, identifying opportunities and setting the stage for transformative educational experiences. We are looking for a results-oriented hunter who thrives in a fast-paced environment and is ready to hit aggressive growth targets.
About the Company
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team.
Key Responsibilities
Conduct high-volume outreach to identify and qualify potential leads for developmental and enrichment programs.
Secure a minimum of 15 qualified meetings per week with key decision-makers.
Drive the pipeline to hit a target of $250,000 in generated business by June.
Manage and track all lead activity and communication within the CRM to ensure no opportunity falls through the cracks.
Master the value proposition of a diverse service catalog, including tech, wellness, and self-defense programs.
Collaborate with senior leadership to refine outreach strategies and scripts.
Requirements
Proven experience as an SDR or in a similar sales development role (Mid-Level seniority).
Demonstrated ability to meet and exceed rigorous KPIs and revenue targets.
Exceptional communication skills with the ability to build rapport quickly.
High level of discipline to maintain a strict 9-5 EST schedule from an offshore location.
Availability to start within the next two weeks.
A proactive, "owner" mindset with the ability to work independently.
Background or strong interest in the Education or Child Development sectors.
Expert-level Cold Calling and Discovery Call skills.
Strong Objection Handling techniques.
Benefits
💰 Competitive salary
🌎 Fully remote offshore work environment
🚀 Career growth opportunities (Path to Account Manager)
📈 Long-term stability and salary increase milestones
🎯 Performance-based incentives tied to clear revenue targets
Location: Seattle, United States; Atlanta, United States; Baltimore, United States; Toronto, Canada; Austin, United States; Denver, United States
TuxCare
offers a portfolio of security solutions for Linux and open-source software aimed at enterprise organizations. With TuxCare, enterprises can automate live vulnerability patching, minimize downtime, keep their applications secure and compliant, and get support from a team that knows Linux security best – covering the most popular Linux distributions, end-of-life systems, programming languages, and much more.
We’re looking for a Head of Direct Sales to lead TuxCare’s direct sales organization across North America and EMEA. Reporting to the Chief Revenue Officer, you will lead a distributed team responsible for new customer acquisition, growth within existing accounts, and renewals.
This is a hands-on sales leadership role. Our solutions, including SecureChain and Extended Lifecycle Support for RHEL-based Linux alternatives (ELS for RLA), call for thoughtful discovery, tailored proposals, and flexible deal structures. You’ll coach the team through live opportunities, help shape complex deals, and build a sales approach grounded in each customer’s security and business needs.
Responsabilties:
Set and execute the direct sales strategy across North America and EMEA, turning revenue goals and territory plans into clear priorities for the team.
Lead, coach, and develop Enterprise Account Executives, Account Executives, account management, renewals, and sales development team members.
Work closely with sales representatives on active deals, helping them uncover customer needs, communicate business value, and develop effective proposals.
Support complex and strategic opportunities, including customer conversations, negotiations, and requests for tailored packaging or terms.
Drive performance across new business, account growth, and renewals while maintaining a healthy pipeline and accurate forecasts.
Review sales results and win/loss trends to identify coaching opportunities and improve the team’s approach.
Build strong relationships with strategic customers and identify opportunities to grow TuxCare’s presence in both regions.
Partner with Marketing, Revenue Operations, Product, and Finance to improve go-to-market execution and resolve customer needs.
Hire, onboard, and develop sales talent across North America and EMEA.
Represent TuxCare at relevant industry events and provide regular performance and forecast updates to the CRO and executive team.
Requirements
Proven experience leading direct sales teams across North America and EMEA, with a strong record of achieving revenue targets.
Required: Direct sales or sales leadership experience in software supply chain security, software composition analysis (SCA), application security, or DevSecOps. Candidates must have sold enterprise solutions in this sector; experience selling general IT or infrastructure software alone does not meet this requirement.
Hands-on experience selling solutions to buyers concerned with software vulnerabilities, end-of-life systems, compliance, or open-source security.
Strong deal-coaching and value-selling skills, including experience with tailored product packaging and dynamic pricing.
The ability to turn technical challenges into a clear business case for both technical and executive stakeholders.
Experience managing new customer acquisition, account growth, and renewal motions.
Strong forecasting, pipeline management, negotiation, and presentation skills.
A coaching style that combines support, clear expectations, and accountability.
Familiarity with MEDDPICC or a comparable enterprise sales qualification methodology.
Willingness to travel as needed.
Benefits
What's in it for you?
A strong focus on professional development with opportunities for learning and growth:
Interesting and challenging projects,
Mentor and other knowledge-exchange programs;
Fully remote work with flexible working hours, that allows you to schedule your day and work from any location worldwide;
Paid 24 days of vacation per year, 10 days of national holidays, and unlimited sick leaves to ensure you maintain a healthy work-life balance;
Compensation for private medical insurance;
Co-working and gym/sports reimbursement;
The opportunity to receive a reward for the most innovative idea that the company can patent, fostering a culture of creativity and innovation.
Location: Amman, Jordan
We are looking to recruit Associate Support Engineers who will receive an intensive training in the field of Support & Implementation and its related technologies and will be involved in providing remote IT technical liaison during the shift, in addition to providing support and network administration to the customers and troubleshooting issues over the phone/emails and onsite whenever needed.
Responsibilities:
Provide first-line support for the helpdesk and all associated processes.
Provide tier-one telephone support for software applications.
Provide Basic troubleshooting for software problems covered in training.
Utilize help desk software to keep an accurate account of all incoming calls, opened incidents, and requests.
Route calls and notify technicians of any critical situation requiring immediate attention.
Maintain the proper skills necessary to interface with a variety of users regarding specific problems.
Troubleshoot and provide appropriate solutions to problems.
Serve as a liaison between customers and the technical department.
Maintain client confidence and protects operations by keeping information confidential.
Contribute to team effort by accomplishing related results as needed.
Perform any other related duties incidental to the work.
Requirements:
Fresh graduates - up to one year of experience.
BSc degree in computer information system or any related field.
Willingness to work on different shifts either from (04:30PM - 1:00AM) or (12:00AM – 08:30AM) or (8:00AM - 5:30PM).
Willing to travel and work extra hours when needed.
Willing to relocate as needed.
Excellent written and verbal communication skills (Arabic & English languages).
Knowledge of Database engines (Oracle, MS-SQL, Postgres).
Knowledge of Operating Systems (Unix/Linux and Windows).
Knowledge of Cloud Infrastructure Tools (Docker & Kubernetes) and DevOps Techniques.
Knowledge of Application servers (Apache Tomcat, WebLogic, and WebSphere).
Familiar with Networking, HA & Disaster Recovery, and Backup & Recovery strategies.
Strong customer service and excellent interpersonal skills.
Ability to listen and understand what is being described by the end user as well as the ability to explain problem resolutions when necessary.
Work with integrity and ethics.
Uphold organization values.
Show respect and sensitivity for cultural differences.
Location: Chiang Mai, Thailand
Turn your passion for luxury into a career opportunity! Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
Flexibility
- each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
Frequent opportunities
- perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
Choose your assignments - align your missions with your personal preferences and profile.
Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
Observe carefully - check the ambiance, service quality, and overall customer experience.
Provide honest feedback - use our platform to share your observations through questionnaires.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform,
CXG Live
. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Benefits
This is a
freelance
, project-based position
Flexible working hours
Compensation for Non-Purchase Evaluations: Earn a fee based on mission complexity.
Compensation for Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
Location: Songkhla, Thailand
Turn your passion for luxury into a career opportunity! Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
Flexibility
- each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
Frequent opportunities
- perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
Choose your assignments - align your missions with your personal preferences and profile.
Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
Observe carefully - check the ambiance, service quality, and overall customer experience.
Provide honest feedback - use our platform to share your observations through questionnaires.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform,
CXG Live
. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Benefits
This is a
freelance
, project-based position
Flexible working hours
Compensation for Non-Purchase Evaluations: Earn a fee based on mission complexity.
Compensation for Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
Location: New York City
Workplace: OnSite
ABOUT PEEC AI
Peec AI is the analytics platform for AI search. People increasingly discover products and make buying decisions through ChatGPT, Claude, Gemini, and Google's AI Overviews instead of traditional search, and most brands have no idea where they show up in those answers. Peec gives marketing, SEO, and growth teams the data to see exactly that: how visible their brand is across AI platforms, how they compare to competitors, and where to win.
We are defining this category, and the market is moving with us. Peec is a Series A company backed by 20VC and Singular, that went from $0 to $15M ARR in 18 months, with a 100+ person team across our Berlin HQ and our New York office.
ABOUT THE ROLE
We're looking for an AI Search Manager to help our customers succeed in the new era of AI-driven search. In this role, you'll onboard new clients, support them in improving their visibility across search engines, AI assistants, and emerging generative surfaces, and grow your expertise alongside our senior strategists. You'll pair solid SEO fundamentals with strong communication skills, analyzing websites and search performance, preparing recommendations, and helping clients turn insights into action. Working closely with Sales, Growth, and Product, you'll also contribute to how we enable customers and shape best practices for succeeding in AI-powered search.
WHAT YOU'LL DO
- Onboard and activate new clients, and educate them on how to get the most out of Peec AI to improve their visibility in AI search
- Review websites, content, and search performance to identify AI search opportunities across platforms, and turn your findings into clear recommendations
- Prepare for and co-lead advisory sessions with brands and agencies, working alongside senior strategists to build GEO strategies and roadmaps
- Support clients on day-to-day GEO questions, from strategic guidance to hands-on execution
- Manage a portfolio of clients, keeping a close eye on usage and account health, and flag churn risks or expansion opportunities to the team
- Collaborate with Sales, Growth, and Product to improve activation journeys, case studies, and customer enablement materials
WHAT WE'RE LOOKING FOR
- 1–3 years of hands-on SEO or organic growth experience, whether at an agency, in-house, or at a SaaS company
- Solid understanding of SEO fundamentals, including technical SEO basics, content strategy, and search intent, plus curiosity about how organic performance drives business outcomes
- Comfort working directly with clients: you can present findings clearly and are eager to build your consulting skills
- Ability to explain SEO concepts in simple, actionable language for marketing and brand teams
- Excitement about the shift from "10 blue links" to generative search, and motivation to learn fast at the frontier of that change
- Confident verbal and written communication skills in English for client calls, workshops, and written recommendations
BONUS POINTS
- Experience at a top-tier SEO agency or supporting client-facing SEO projects
- Initial experience with AI search, or experimenting with how brands show up in AI assistants
- Exposure to building SEO playbooks, content strategies, or reporting for clients
- Experience in a high-growth, venture-backed SaaS or marketing tech environment
- Confident verbal and written communication skills in German
WHAT WE OFFER
- Competitive salary and meaningful equity: everyone at Peec owns a piece of the upside
- Comprehensive benefits package
- Collaborative, high-energy in-office work environment
- Opportunity to make a significant impact and define a new market category
EEOC Statement
Peec AI is an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by federal, state, or local law.
Compensation
The base salary range for this position is $80,000 to $120,000 annually with anticipated on-target earnings being $100,000-$150,000. Actual compensation within this range will be determined based on factors including the candidate's experience, skills, qualifications, and location, in accordance with applicable New York law.
Location: Remote-Friendly, United States
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a Capacity Deployment Lead within Anthropic's Data Center Operations (DCO) organization, you will support and scale how we bring new compute capacity online across a growing fleet of partner-operated data centers. Deployment runs from construction kickoff to ready for service (RFS). You are engaged during planning and construction, and on-site and hands-on from EFA through infrastructure delivery and receiving, integration QA, power-on and network turn-up, burn-in and validation, and acceptance. You work with hardware vendors and operations partners for completion of each CU (capacity unit) with a structured handover into production operations and the maintenance program. The scope is compute: accelerator systems, racks, and the infrastructure around them - at the sites in service today and the ones coming online behind them.
This is a program and execution role. You will work with the Global Capacity Delivery Program Lead and the broader Data Center Operations organization, to extend its coverage across more sites and platforms as the fleet grows. Expect 50%+ travel: you get eyes on via boots-on-the-ground for each site in preparation for and during delivery, deployment, QA, and close-out, and your authority comes from being there. Working with vendors and partners, you set direction, priorities, and standards for execution, and you prove results with Anthropic-owned data rather than self-reported status. What you learn at one site - what worked, what slipped, what should become standard - becomes the playbook for the next wave. If you have delivered data center hardware at scale, are passionate about HPC data centers, & enjoy working in complex, fast-paced environments, we welcome you to apply.
Responsibilities Include:
Own deployment outcomes for your assigned sites and data-hall waves: CUs and hall ready-for-service dates met, with exceptions closed out, or risk called early enough for leadership to act.
Engage from construction kickoff and confirm deployment readiness ahead of each wave - floor access, power, network, receiving paths, and partner staffing - working the gaps with the site operations partner and facilities counterparts before racks arrive.
Be on site at key points before and during delivery, deployment, QA, and close-out; verify the work with your own eyes rather than from a dashboard, and support the on-site teams with your direct expertise.
Work with partner's site leadership to ensure success through rack delivery and receiving, integration QA, power-on and network turn-up, and burn-in and validation, setting daily priorities and quality gates and confirming results against Anthropic-owned ticket and telemetry data.
Validate the handover gate for each CU and data hall: acceptance criteria met, burn-in complete, documentation delivered, spares positioned, ticketing live, and a structured handover into production operations and the maintenance program.
Turn best practices, optimization, and lessons learned from each deployment into program-wide improvements: procedures, checklists, acceptance standards, and metrics, so the next wave runs faster and cleaner than the last.
Extend the deployment program to new sites and platforms, adapting standards and acceptance criteria as the hardware changes.
Communicate deployment status, dependencies, constraints, and risk to engineering, capacity planning, the team that owns the overall site schedule, and leadership.
You may be a good fit if you:
Have 8+ years of experience in data center operations or hardware deployment as a manager, technical lead or related role, including accountability for delivery milestones.
Can demonstrate a proven track record leading compute or network hardware deployments at a large scale across multiple sites or data-hall waves, from early floor access through ready for service.
Have managed vendors, OEMs, or contract workforces to measurable outcomes: milestones, quality gates, operational reviews, and corrective action.
Possess hands-on technical depth in server, network, and rack-level hardware, enough to independently verify deployment quality and audit vendor claims.
Have built or substantially improved operational processes.
Are comfortable working with schedule, ticket, and telemetry data to drive decisions.
Can travel heavily and work on site for extended stretches, including during delivery surges and turn-up windows. 50% Travel expected.
Possess a bachelor's degree in relevant domain or equivalent practical experience.
It’s a bonus if you have:
Experience with GPU/accelerator or high-density liquid-cooled infrastructure, including bring-up of liquid-cooled racks.
Experience standing up operations at a new site or data hall, from commissioning handoff through first deployment.
Experience deploying more than one accelerator platform, or introducing a new hardware platform into an existing deployment program.
Experience delivering deployment outcomes inside partner-operated or colocation sites where on-the-floor operations are staffed via third parties.
Familiarity with dense accelerator network cabling, optics, and high-speed interconnect at rack and pod scale.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$405,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a Sales Enablement Trainer, Claude Products, you'll teach Anthropic's global sales team how to use our products, both to do their own work better and to position Claude credibly with customers. Anthropic ships quickly, and the surface area of what we build is growing faster than any individual seller can track. The job has two components. The first is enabling our own people to be power users of Claude so the field is the most sophisticated user of the product we sell. The second is enabling them to position it: to run a credible technical conversation with a customer, anticipate the hard questions, and hold their own with a technical buyer.
In this role, you’ll help define what an AI-native sales team looks like. The best person in this role already uses Claude to help them excel in a sales or sales enablement role. You'll be embedded enough with Product and Applied AI to see around the corner and be opinionated enough to say which surfaces to invest enablement resources behind. You'll need enough technical credibility to earn the respect of engineers and enough commercial fluency to earn the respect of sellers.
Key responsibilities
Own product enablement for the global field organization, spanning new launches, existing capabilities, and the product roadmap ahead
Build the programs that make Anthropic sellers genuinely expert users of Claude in their own daily work
Create enablement that equips the field to position our products with technical and business buyers, including demo readiness, objection handling, and competitive framing
Partner closely with Product, Product Marketing, and Applied AI to get early visibility into what is shipping and to shape how it reaches the field
Anticipate which new product surfaces will require enablement investment, and make the case for that investment before launch
Build and maintain the product certification path that credentials sellers on our core products
Create high-quality enablement content including demo scripts, technical talk tracks, solution guides, and competitive positioning material
Establish feedback loops that carry field and customer signal about product gaps back to Product and Product Marketing
Minimum qualifications
Experience in a sales or sales enablement role
Experience building AI automations into sales workflows and tooling
Hands-on, regular use of AI assistants and agentic tools (e.g., Claude, Claude Code) in your own real-world workflows
Working technical knowledge of how LLM products work (e.g., prompting, context, tool use, APIs), enough to demo them live and field technical questions from engineering buyers
Experience writing and presenting technical material for audiences with very different levels of technical depth
Preferred qualifications
Experience bridging sales and technical audiences in a role such as solutions engineering, sales engineering, technical enablement, product marketing, or technical account management
Hands-on experience building with LLM APIs, agentic frameworks, or developer tooling
Experience turning complex, fast-moving technical products into enablement content such as demo scripts, technical talk tracks, solution guides, or training curricula
Experience owning launch readiness for a technical product across a global field organization
Experience partnering with Product or Product Marketing to prepare a field team ahead of launch, not after it
Experience building programs from 0 to 1 in fast-paced, ambiguous environments
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$190,000
—
$270,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
We're looking for an experienced Design Leader to oversee our Context Platform Pillar, which homes several critical company initiatives including Design Systems, Code, MCP, CMS, Community, and more. Think of it as the team that drives the most important context for AI agents to help you design better products.
In this role, you'll tackle strategic challenges from building new products to evolving and scaling existing ones - all while empowering your teams to deliver ambitious, high-quality work. If you're a leader who is especially deep in understanding modern AI + Design Systems workflows, and very passionate about empowering Designers through platform-wide investments in Figma's ecosystem, this role is for you.
As a Design leader at Figma, you'll guide and grow a team of world-class designers, with the opportunity to expand this group as the scope and impact of our work evolves. In this deeply cross-functional role, you'll work in close collaboration with product management, engineering, research, marketing, and other teams to shape both product and business strategy in our next chapter.
This is a full time role that can be held from one of our US hubs or remotely in the United States.
What you'll do at Figma:
Hire, manage, and develop a multi-team design group spanning Design Systems, Code, MCP, CMS, and Community
Partner with Product and Engineering leads in this area to improve team processes and execution and coach individual teams through setting roadmap and strategy
Develop a perspective on your team's product areas and successfully advocate for it across the organization
Lead critique, sprint, and design review practices across the pillar
Advance your own skills at people management in a supportive and growth-oriented environment
Operate hands-on across both people management and strategy and execution
We'd love to hear from you if you have:
5+ years of design management experience, ideally including experience managing managers and leading teams through ambiguity and change
Deep understanding of the latest AI developments, modern tooling, and component-driven design practices
Strong hands-on expertise with Figma's tools, with the ability to mentor and guide design teams effectively
Proven track record of partnering cross-functionally to solve complex design challenges and drive meaningful outcomes
Strong strategic thinking and communication skills, demonstrated through influencing teams, adapting quickly, and taking a proactive, solution-oriented approach
While it's not required, it's an added plus if you also have:
Background contributing to open-source or developer-facing design tools
Experience partnering with Research and Marketing on platform-wide initiatives
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you're excited about this role but your past experience doesn't align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$290,000
—
$376,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: United States
Workplace: Remote
WHO WE ARE
Help Scout started in 2011 with a simple premise: support software should treat customers like people, not tickets. 3+ billion conversations later, more than 10,000 companies use Help Scout to grow relationships with customers of all types, from clients to patients and beyond.
Now we’re in a new chapter: not only building AI that gives teams more space to focus on the customer experience, but also reimagining how we operate in an AI-native world. That means shipping and learning faster, without compromising on craft. Great work here carries a strong opinion and sweats the details, regardless of the tools we use to drive it.
We’ve been a fully remote team https://articles.helpscout.com/blog/remote-culture/ since day one, with 120+ teammates now all over the world. It’s a culture where you’ll be trusted to take ownership, stay curious, and raise the quality of work around you. It comes with clear expectations and a team that will push you to do some of the best work of your career.
If that kind of challenge gives you energy, we’d love to meet you.
YOUR IMPACT
Help Scout has earned something most software companies never get: genuine trust. More than 10,000 businesses use us, and a remarkable share of them arrived because someone they respect recommended us. That trust is also why customers stay and grow with us once they're in the door.
Growth is how more of the people who show up turn into teams who can't imagine working without Help Scout — and how customers who already love one part of the product find their way into what's next. As Head of Product, Growth & Monetization, you'll be directly accountable for both sides of that story: the core funnel that turns a signup into a paying customer, and the in-app motion that turns a paying customer into an expanding one.
ABOUT THE ROLE
- Own the growth roadmap. You'll partner with Design and Engineering, but you’ll own the vision, roadmap, and execution for the Growth team. That starts with sharpening the core funnel: signup, onboarding, trial-to-paid conversion, and the activation moments that turn a trial into a team that can't imagine working without Help Scout.
- Run growth experimentation across the org. Build and run an experimentation practice spanning two swim lanes: new business (signup through trial-to-paid) and expansion (getting existing customers to experience and purchase Agent, Copilot, and Signal products). The expansion lane means designing and running experiments inside product lines you don't own, in partnership with the other product leaders who do.
- Evolve Help Scout's monetization strategy. Own the overarching pricing and packaging framework across the portfolio. Each Head of Product still owns pricing and packaging execution for their own line — your job is the cross-product throughline and the judgment to know when to weigh in.
- Build growth infrastructure other teams can use. Create the growth model, experiment standards, and playbooks that let teams across the company ship growth work with confidence, without routing every decision through you.
- Lead as a player/coach. Do the strategic work yourself today, and hire and manage a team of PMs as the group grows. You're accountable for the group's revenue results, not just its roadmap execution.
- Partner across the customer lifecycle. Work with go-to-market so the growth motion is coherent from first touch through expansion, and spend real time with customers and in the data to keep that motion grounded in what's actually true.
ABOUT YOU
- You've spent 5+ years leading growth in B2B SaaS with a free-trial or freemium motion, and you have a concrete story of moving a product line's revenue or adoption.
- You're hands-on with experimentation. You define your own metrics, design your own tests, and you're honest about when a result is signal versus noise.
- You think in outcomes, not features, and you build systems and playbooks that make everyone around you faster, not just wins that end with you.
- You can design an outcome-based pricing framework and explain its tradeoffs, and you understand the difference between owning strategy and owning someone else's execution.
- You're technically fluent enough to hold an architecture conversation and push back credibly on an engineering estimate, and you understand how AI and agentic product features actually fail, not just how they work when they work.
- You lead through influence as much as authority. Your impact here comes from getting peer product teams to want to run your experiments with you.
- You've directly managed people before. You'll hire and coach a team of PMs as this group grows.
- You're an excellent writer who makes your thinking visible in one-pagers and briefs that move decisions forward, and you're genuinely fluent with AI tools for research synthesis, strategy testing, and rapid prototyping.
WHO YOU'LL WORK WITH
- Chief Product Officer. You report to the CPO and partner closely with them on strategy and monetization.
- Head of Product, Conversations. You partner on expansion experiments and the monetization framework for Inbox and Copilot.
- Head of Product, Intelligence. You partner on expansion experiments and the monetization framework for Agent and Signal.
- Marketing leadership. You align the growth motion with campaigns, messaging, and pricing/packaging changes.
- Sales & Customer Success leadership. You keep the growth motion coherent across the full customer lifecycle, from trial through expansion and renewal.
- Growth PMs. As the group grows, a small team of PMs may report to you.
Note: This role is open to US-based applicants only.
COMPANY VALUES
HAPPY TO HELP
Help is in our first name! We show up for each other — not out of obligation, but because we’re invested in the team’s collective success. We share knowledge freely, lead with generosity, and practice empathy with our teammates, customers, and community.
CRAFT OVER CONVENTION
Our success relies on the quality and craft https://paulstamatiou.com/craft of the work we put into the world. The status quo simply won’t work. So we insist on narrow focus, sweating every detail, and relentless pursuit of customer delight.
PROGRESS NOT PERFECTION
Achieving our true potential — collectively and individually — requires constant progress and forward momentum. By creating a culture of curiosity and openness, we aim to create a safe space for mistakes, the ability to identify them quickly, and use them to get better.
OWN THE OUTCOME
Own the outcome means taking full responsibility for the results of your work, decisions, and contributions. It reflects a mindset of accountability, proactiveness, and follow-through. If you “own the outcome,” you don’t just complete tasks, you ensure your work leads to meaningful results, and take initiative to solve problems rather than passing them along.
Read more about how we define, share, and live these values here https://articles.helpscout.com/blog/aligning-culture-with-values/.
BENEFITS AND PERKS
- Competitive salary and an internal, transparent salary formula based on market data
- Flexible time off – you choose the holidays and vacations that make sense for you
- 12 weeks of fully paid parental leave for all new parents, including adoption and foster care
- A home office stipend to help you get set up and productive
- A co-working stipend up to $300 a month if you choose to work out of your house
- A yearly professional development stipend of $1,800 to help you grow in your craft
- If you’re in the U.S. or Canada, we offer top tier health insurance for you and your dependents.
HIRING GUIDELINES:
All roles at Help Scout are fully remote. Some positions have specific location requirements. For roles outside the U.S. and Canada, we work with teammates as independent contractors under country-specific agreements.
We do not sponsor visas. Teammates must already be authorized to work from their home country.
We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion https://www.helpscout.com/dei/. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success, and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do.
To provide you with the best experience, we can support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our recruitment team during your conversation with them.
A NOTE ON THE USE OF AI IN OUR INTERVIEW PROCESS
While we understand that AI is an important tool in a modern skillset, we ask that you do not utilize AI assistants live on our interviews. Of course, use any tools you need to prepare! But we'd like for you to have a real human-to-human conversation with our team.
On our end, we utilize a platform called Brighthire as a notetaker and review tool to ensure a fair and transparent hiring process.
Beware of scammers! All legitimate communication from Help Scout regarding your application will come directly from an @helpscout.com http://helpscout.com email address and through our applicant tracking system, Ashby. We will never ask for personal financial information or conduct interviews outside of these official channels.
Location: Remote - Colombia ; Remote - Costa Rica ; Remote - Mexico
About Backblaze
Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we're helping customers break free from the restrictive, overpriced legacy solutions that hold them back and blaze forward with the full power of the open cloud in their hands.
Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $125M in revenue and is the leading specialized storage cloud, managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.
Role Overview
Backblaze is seeking a Director, Enterprise Systems & Architecture to own the technical vision, architecture, and operations of the company’s enterprise systems and emerging AI use cases. This is a senior leadership role with organization-wide scope — spanning commercial and financial systems, GTM technology, data architecture, and the deployment and governance of AI agents across the business.
This leader will serve as the company’s architectural authority for enterprise platforms including Salesforce, NetSuite, Zendesk, Snowflake, and their surrounding integration ecosystem. Equally important, they will support the governed infrastructure layer that enables AI agents, automated workflows, and headless capabilities to operate safely at a public company. They will partner closely with the CRO, CISO, and CFO organizations to enable velocity while ensuring systems are compliant, auditable, and built to scale.
The ideal candidate combines deep enterprise architecture expertise with hands-on platform engineering instincts and practical experience deploying AI agents in production environments. This is a build-and-operate role, not a purely advisory one. The Director will directly manage the Salesforce administration team and the NetSuite techno-functional team, and will grow a broader platform capability over time.
Key Responsibilities
Enterprise Architecture Strategy
Define and maintain the enterprise systems architecture roadmap across the commercial, financial, and GTM technology stack, including Salesforce, NetSuite, Zendesk, Snowflake, and related platforms.
Own and maintain formal architecture documentation including system topology maps, data flow diagrams, integration inventories, and architecture decision records (ADRs).
Establish and enforce architectural governance standards and review processes for all material system changes across the enterprise.
Define reference architectures and design patterns for integrations, data exchange, platform extensibility, and AI agent workloads.
Lead build vs. buy evaluations and establish platform selection criteria — including for AI tooling, agent orchestration frameworks, and LLMOps infrastructure — aligned with long-term architectural goals.
Ensure systems architecture supports scalability, data integrity, security, and operational efficiency in a public-company environment.
Systems Architecture & Integration Design
Serve as the lead architect for the design and implementation of integrations across Salesforce, NetSuite, Zendesk, Snowflake, Orb, and other enterprise platforms.
Establish and enforce design standards, data contracts, and integration governance across all enterprise systems.
Own the enterprise architecture review board, evaluating proposed system changes for scalability, compliance, security, and alignment with long-term design goals.
Define integration patterns (event-driven, API-first, middleware) and ensure consistent application across the technology ecosystem.
Partner with the Data Engineering team to ensure data pipelines, data models, and platform integrations reflect sound architectural principles and support reliable analytical and operational outcomes.
Lead evaluation and selection of new technologies, including iPaaS and middleware platforms, ensuring alignment with the broader architecture.
Architecture Governance & Advisory
Serve as the company's technical authority on enterprise systems design questions, providing architectural guidance to Revenue Operations, Finance, and Data Engineering leadership.
Lead architecture review sessions and provide formal design approval for major system initiatives and platform changes.
Produce and maintain architectural roadmaps, standards documentation, and technical decision frameworks that guide delivery teams and stakeholders.
Translate complex business requirements into scalable, future-proof architectural solutions, ensuring alignment between business priorities and technical design decisions.
Establish strong feedback loops with business teams to ensure the architecture evolves alongside organizational needs.
Mature the infrastructure that governs AI agent workflows — ensuring all agents and automated systems operate through governed identity, API gateway, secrets management, logging, and reconciliation layers.
Maintain and enforce change management standards for workflow deployments, prompt changes, and policy updates — including GitHub-backed version control and CI/CD deployment gates.
Ensure AI agent operations comply with SOX IT General Controls, data privacy requirements (GDPR/CCPA), and internal data governance standards.
Build and maintain observability infrastructure in partnership with the security team for agent operations, including real-time dashboards, alerting on anomalous behavior, and audit trail evidence for SOX and compliance purposes.
Team Leadership & Vendor Governance
Lead and develop a team of Business Systems administrators, contractors, providing mentorship and clear career development direction.
Establish best practices for systems lifecycle management, change management, and project delivery.
Manage vendor and contractor relationships, ensuring external resources operate within defined architectural standards and governance frameworks.
Champion a culture of technical rigor, documentation discipline, and continuous improvement across the team.
Qualifications
Required
10+ years of experience in Enterprise Architecture, Business Systems, or Platform Engineering roles, with demonstrated ownership of multi-system environments at a public or compliance-regulated company.
Proven experience deploying, monitoring, and governing AI agents or LLM-powered workflows in production, including prompt versioning, agent identity management, and audit logging.
Deep experience architecting and governing Salesforce CRM environments at scale, including data model design, integration patterns, and access controls.
Strong working knowledge of NetSuite and Snowflake from both an architectural and operational perspective.
Experience building and operating API gateway, secrets management, and identity-based access control infrastructure in support of automated workflows or agent systems.
Solid understanding of SOX IT General Controls and application controls, with experience producing control evidence in a public company environment within the last 3 years.
Proven track record managing multi-functional business systems or platform teams, including direct management of admins and techno-functional resources.
Experience designing integration architectures using event-driven, API-first, or middleware patterns.
Strong communication and stakeholder management skills with the ability to engage credibly across technical teams, senior business leaders, and external auditors.
Experience with workflow versioning, GitOps patterns, and CI/CD pipelines for business systems deployments.
Preferred
Proficiency with architecture and security frameworks to enable the responsible usage of AI
Hands-on experience with iPaaS or middleware platforms (e.g., Fivetran, Polytomic, MuleSoft, Boomi, Celigo) at a design and governance level.
Experience developing master data management (MDM) strategy and data governance frameworks.
Experience managing analytics architecture and BI platforms such as Tableau.
Salesforce and NetSuite certifications.
Experience working in public or large enterprise technology environments with compliance and audit requirements.
At Backblaze, we value being fair and good to our customers, partners, and employees. Diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We are proud to be an Equal Opportunity Employer.
Location: Washington, District of Columbia, United States
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
About the Position
Dexis is seeking a Lead Evaluator to provide technical leadership for an anticipated monitoring, evaluation, and data services contract with ILAB. The contract will support performance evaluations, rapid and ad hoc studies, training and technical assistance, data quality assessments, data analysis, visualization, and synthesis across ILAB-funded technical assistance projects and other program areas.
The Lead Evaluator will oversee the planning, implementation, quality assurance, and utilization of monitoring, evaluation, and learning assignments. The Lead Evaluator will match specialists to assignment requirements, guide teams, approve technical work, and ensure findings and recommendations are methodologically sound, evidence-based, and useful to decision-makers.
This position is contingent upon award.
Responsibilities
Lead the planning, implementation, and
utilization
stages of monitoring, evaluation, and learning assignments.
Provide technical leadership for interim, final, thematic, rapid, and other performance evaluations.
Translate priority questions into
appropriate designs
, methodologies, data collection plans, and analytical approaches.
Lead terms of reference, evaluation plans, instruments, frameworks, reports, briefs, presentations, and other deliverables.
Ensure designs and methods fit the questions, available data, context, schedule, and level of effort.
Match specialists’ methodological, sectoral, geographic, and language
expertise
to assignments.
Guide and mentor evaluators, analysts, facilitators, data specialists, and other bench personnel.
Conduct technical quality reviews and approve work products before submission.
Lead or support interviews, site visits, observations, workshops, trainings, and field data collection.
Oversee qualitative and quantitative analysis of documentation, indicators, stakeholder input, and other data.
Support rapid studies, cross-project analyses, political economy analysis, stakeholder validation, risk analysis, and situational analysis.
Design and
facilitate
trainings
, collaborative learning activities, sense-making sessions, and cross-team workshops.
Support data quality assessments, indicator development, evaluation planning, adaptive management, and use of findings.
Ensure findings and recommendations are
accurate
, evidence-based, and suited to the intended audience.
Adapt approaches based on stakeholder input without expanding beyond approved priority questions.
Ensure deliverables meet accessibility, data protection, confidentiality, and PII requirements.
Verify any AI-assisted analysis or content before it is included in a deliverable.
Qualifications
Master’s degree or higher.
At least eight years of recent monitoring, evaluation, and learning experience with international development projects in communities and among populations comparable to those served by ILAB projects.
Demonstrated experience leading evaluation teams and producing high-quality deliverables.
Recent experience, within the past three years, leading evaluation teams virtually and through hybrid arrangements.
Technical
expertise
in program evaluation, performance monitoring, indicator development, data analysis, data use, and learning facilitation.
Ability to design
trainings
, create tools that elicit collective thinking, and lead cross-team learning workshops.
Ability to apply portfolio approaches and provide actionable feedback on thematic issues.
Experience with at least one of the following: adaptive evaluation; Collaboration, Learning, and Adaptation; rapid evaluation; or use of artificial intelligence in evaluation.
Ability to respond to stakeholder input and communicate findings persuasively to support program improvement.
Fluency in written and spoken English.
Ability to produce high-quality English-language deliverables on schedule.
Preferred Qualifications
Fluency in one or more languages used where ILAB projects are implemented.
Experience evaluating or researching labor rights programs or initiatives.
Experience related to child labor, forced labor, human trafficking, worker rights, labor law enforcement, trade and labor commitments, or global supply chains.
Experience leading multilingual evaluations involving geographically dispersed stakeholders.
Experience obtaining or supporting Institutional Review Board or other ethical research clearance.
Experience translating complex evidence into decision briefs, visualizations, presentations, or products for non-technical audiences.
Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research
, our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate's qualification, relevant education and experience, skills, performance, and organizational needs.
Dexis pay range for this role:
$125,000
—
$175,000 USD
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: Washington, District of Columbia, United States
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
About the Position
Dexis is seeking a Project Manager to support an anticipated monitoring, evaluation, and data services contract with the U.S. Department of Labor’s Bureau of International Labor Affairs (ILAB). The contract will provide on-demand evaluation, rapid study, training, data analysis, visualization, and synthesis support for ILAB-funded technical assistance projects and other program areas.
The Project Manager will oversee day-to-day contract operations and ensure assignments are appropriately staffed, completed on schedule, delivered within budget, and responsive to ILAB requirements. The Manager will coordinate evaluators, technical specialists, subcontractors, and other contributors while serving as the primary operational liaison with the Contracting Officer’s Representative.
This position is contingent upon award.
Responsibilities
Serve as primary point of contact for daily contract operations and act on contract management matters.
Manage
workflow
across evaluators, technical specialists, subcontractors, and other personnel.
Develop and implement staffing plans, project plans, schedules, budgets, and quality control standards.
Plan and assign work based on each task’s scope, timeline, and required
expertise
.
Maintain a qualified bench across evaluation methods, sectors, geographies, and languages.
Coordinate personnel
availability
so newly assigned work begins within required
timeframes
.
Monitor performance, budgets, schedules, deliverables, and personnel workloads across concurrent assignments.
Identify
operational or performance challenges and recommend
timely
resolutions.
Coordinate with the Lead Evaluator so staffing and operations support technical requirements.
Act as operational liaison among the COR, ILAB task managers, evaluation teams, subcontractors, and stakeholders.
Oversee communications, scheduling, fieldwork support, evaluator travel, and applicable country clearance requirements.
Manage monthly progress reports and other required deliverables.
Review products for completeness, compliance, consistency, schedule, and quality.
Support Section 508-compliant products in English and other requested languages.
Remain available during standard Eastern Time business hours and outside those hours when fieldwork
requires
.
Qualifications
Bachelor’s degree or higher.
At least five years of contract management experience in an international development context.
At least five years of experience performing or overseeing multiple types of monitoring, evaluation, and learning services.
At least five years of experience managing administrative responsibilities, deadlines, and required deliverables.
At least five years of experience building and
maintaining
productive stakeholder relationships.
Demonstrated experience managing multidisciplinary personnel, consultants, subcontractors, or distributed teams.
Ability to manage concurrent assignments with different schedules, staffing needs, budgets, and deliverables.
Strong organizational, problem-solving, quality control, and client relationship management skills.
Fluency in written and spoken English.
Ability to produce and edit high-quality English-language deliverables on schedule.
Preferred Qualifications
Experience managing
DOL
monitoring, evaluation, research, or learning contracts.
Experience with task-based or on-demand assignments requiring rapid staffing and mobilization.
Familiarity with international travel, country clearance, research approval, and fieldwork
logistics
.
Experience related to international labor, worker rights, child labor, forced labor, human trafficking, trade, or global supply chains.
Experience coordinating multilingual deliverables and geographically dispersed teams.
Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research
, our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate's qualification, relevant education and experience, skills, performance, and organizational needs.
Dexis pay range for this role:
$95,000
—
$145,000 USD
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Mumbai, India; We believe that diversity enriches our team, and we welcome applications from candidates of all backgrounds, cultures, and identities
УдалённоUnited States
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