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Location: Remote or Mississauga Workplace: remote Job Title: Senior UX Researcher – 6 month contract Location: Canada – Remote / Mississauga, ON – Hybrid Term: 6 month contract   **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.   For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.   At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.   With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.    At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.   Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn. About the Team The UX Research team partners directly with Product and UX Design from early opportunity discovery and ideation through delivery. This role supports the Integrated Care portfolio, including products serving acute and payer markets and healthcare and financial workflows such as Prior Authorization and Concurrent Review. The team keeps product and design decisions moving with timely, actionable customer insights. Position Summary: The Senior UX Researcher drives strategic and tactical product decisions by planning and conducting research, usability studies, and mixed-method discovery. Working directly with Product and UX Design, this role identifies the right participants, recommends fit-for-purpose methodologies, recruits and conducts studies, synthesizes qualitative and quantitative findings, and translates insights into strategy and design recommendations. The Senior UX Researcher also provides project leadership and communicates research decisions and outcomes to leadership and stakeholders.   Key Responsibilities: Partner with Product and UX Design at the beginning of projects, opportunities, and ideation to formulate discovery plans, identify the right customers and stakeholders to engage, and recommend appropriate research methodologies. Lead end-to-end research activities, including participant recruitment, discussion guide development, study facilitation, analysis, synthesis, and sharing findings. Methods may include surveys, in-depth interviews, remote feedback, usability testing, and prototype-based research when appropriate. Conduct user outreach, use-case discovery, persona and journey mapping, validation, and usability studies using unbiased and standardized research practices. Translate customer feedback and research data into actionable insights and strategy and design recommendations for Product, UX Design, Engineering, and other stakeholders. Lead or participate in workshops, communicate strategic research decisions to leadership, and provide project leadership to researchers and designers on assigned initiatives. Collaborate with internal subject matter experts, Customer Success, Data Science, and Customer Insights to strengthen understanding of personas, journeys, and use cases and encourage adoption of research best practices. Required Skills & Qualifications: 5+ years of experience as a UX researcher or in a similar customer-focused research role. Bachelor’s degree in psychology, statistics, human-computer interaction, information systems, or a related field. Demonstrated ability to create research strategy and discovery plans, develop discussion guides, select methodologies, conduct interviews and studies, and quickly analyze and synthesize findings. Strong qualitative and quantitative research skills, with the ability to translate real user feedback into insights that drive user-centered decisions for broad audiences. Experience with research and survey tools such as Dovetail, User Interviews, Salesforce, SurveyMonkey, Qualtrics, and analytics or product-experience platforms such as Pendo. Strong written and verbal communication skills, including the ability to explain strategic decisions, present findings, persuade, negotiate, and articulate alternative approaches. Ability to travel to customer sites on a limited basis, approximately four times per year. Experience using AI tools such as Claude and Microsoft Copilot to enable day-to-day research work. Preferred Experience: Experience researching healthcare, medical, regulated, payer, acute-care, or financial applications. Experience collaborating in Figma and Miro; this role contributes to prototype-based research but is not expected to create prototypes. Demonstrated ability to collaborate across Product, UX Design, Engineering, Customer Success, Data Science, Customer Insights, and internal subject matter experts to advance user-centered outcomes. The Canadian hourly pay range for this position is $60.00 - $66.68 CAD per hour. Our pay ranges are determined by job and level. The range displayed reflects the target for new-hire pay across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process. Equal Employment Opportunity: It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com  PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. #LI-Remote

Location: Remote, USA Workplace: remote Job Title: Senior UX Researcher – 6 month contract Location: USA – Remote Contract Term: 6 month contract   **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that require travel to and from the Mississauga and/or Salt Lake City office. These may include onboarding, team events, and semi-annual or annual team meetings.   At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.   With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.    At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.   Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn. About the Team The UX Research team partners directly with Product and UX Design from early opportunity discovery and ideation through delivery. This role supports the Integrated Care portfolio, including products serving acute and payer markets and healthcare and financial workflows such as Prior Authorization and Concurrent Review. The team keeps product and design decisions moving with timely, actionable customer insights. Position Summary: The Senior UX Researcher drives strategic and tactical product decisions by planning and conducting research, usability studies, and mixed-method discovery. Working directly with Product and UX Design, this role identifies the right participants, recommends fit-for-purpose methodologies, recruits and conducts studies, synthesizes qualitative and quantitative findings, and translates insights into strategy and design recommendations. The Senior UX Researcher also provides project leadership and communicates research decisions and outcomes to leadership and stakeholders.   Key Responsibilities: Partner with Product and UX Design at the beginning of projects, opportunities, and ideation to formulate discovery plans, identify the right customers and stakeholders to engage, and recommend appropriate research methodologies. Lead end-to-end research activities, including participant recruitment, discussion guide development, study facilitation, analysis, synthesis, and sharing findings. Methods may include surveys, in-depth interviews, remote feedback, usability testing, and prototype-based research when appropriate. Conduct user outreach, use-case discovery, persona and journey mapping, validation, and usability studies using unbiased and standardized research practices. Translate customer feedback and research data into actionable insights and strategy and design recommendations for Product, UX Design, Engineering, and other stakeholders. Lead or participate in workshops, communicate strategic research decisions to leadership, and provide project leadership to researchers and designers on assigned initiatives. Collaborate with internal subject matter experts, Customer Success, Data Science, and Customer Insights to strengthen understanding of personas, journeys, and use cases and encourage adoption of research best practices. Required Skills & Qualifications: 5+ years of experience as a UX researcher or in a similar customer-focused research role. Bachelor’s degree in psychology, statistics, human-computer interaction, information systems, or a related field. Demonstrated ability to create research strategy and discovery plans, develop discussion guides, select methodologies, conduct interviews and studies, and quickly analyze and synthesize findings. Strong qualitative and quantitative research skills, with the ability to translate real user feedback into insights that drive user-centered decisions for broad audiences. Experience with research and survey tools such as Dovetail, User Interviews, Salesforce, SurveyMonkey, Qualtrics, and analytics or product-experience platforms such as Pendo. Strong written and verbal communication skills, including the ability to explain strategic decisions, present findings, persuade, negotiate, and articulate alternative approaches. Ability to travel to customer sites on a limited basis, approximately four times per year. Experience using AI tools such as Claude and Microsoft Copilot to enable day-to-day research work. Preferred Experience: Experience researching healthcare, medical, regulated, payer, acute-care, or financial applications. Experience collaborating in Figma and Miro; this role contributes to prototype-based research but is not expected to create prototypes. Demonstrated ability to collaborate across Product, UX Design, Engineering, Customer Success, Data Science, Customer Insights, and internal subject matter experts to advance user-centered outcomes. The US hourly pay range for this position is $66.73 - $74.13 USD per hour. Our pay ranges are determined by job and level. The range displayed reflects the target for new-hire pay across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.   Equal Employment Opportunity: It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com  PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. #LI-Remote

Location: San Francisco, CA; New York, NY Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU’LL DO As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai on a Flagship Deployment, you’ll lead the end-to-end deployment for one of Sierra’s largest and most strategic customers. You own how Sierra's AI agents come to life, often managing scaled deployments as well as new proofs of concept within the same account. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business. - Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome. - Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there. - Partner with the customer's working teams and executives day to day. Oversee overall program management while ensuring ongoing executive alignment on the long term roadmap. - Navigate enterprise complexity with cross-functional teams (engineering and product). At this scale, every big technical discussion is also a negotiation — you'll need to read the implications in real time, hold your ground, and steer toward the right outcome. Expect to work across business units, procurement, compliance, and senior execs. - Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next. - Manage internal resourcing requirements. Ensure that your deployment is appropriately resourced today and into the future - Drive financial success for both the customer and Sierra. Ensure value exchange is optimized, drive revenue upside for Sierra, and work internally to manage down cost to serve over time, improving margins. - Partner with Sales on commercial strategy. You are a key player in closing new business within the deployment by identifying opportunities, aligning resources, and EXAMPLE PROJECTS These are the kinds of projects that strategists on our team have worked on recently: - Plan, organize, and execute on-site business reviews onsite at a Fortune 100 company with Sierra cofounders in attendance - Manage a portfolio of agents across a customer deployment as they scale nationally, to new use cases, and grow in technical complexity - Build relationships throughout the customer’s organization, unlocking high trust, social capital, and ultimately new ARR - Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation. - Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner. - Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week. WHAT YOU’LL BRING - Proven track record: 10+ years of relevant experience driving results in high stakes situations in an enterprise customer facing role, ideally in a dedicated, embedded model with a named enterprise account — you know what it means to be accountable for a relationship at that depth. - Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships. - Communication. Clear, direct, and persuasive across technical and non-technical audiences. - Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast. - Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion. - Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes. EVEN BETTER... - You've run a company, business unit, forward deployed team, or have comparable experience in general management of business initiatives that require technical aptitude, strategic leadership, operational excellence, and financial outcome accountability. - Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts. - A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: San Francisco; Germany; New York; The Netherlands Workplace: Remote ABOUT LANGFUSE Langfuse is the open-source LLM engineering platform that helps teams build useful AI applications through tracing, evaluation, prompt management, datasets, and metrics. We are now part of ClickHouse. Like ClickHouse, Langfuse is open source, and we work in public: our product, docs, changelog, roadmap, and community discussions are visible to the developers and teams who use us. Langfuse is already one of the most widely adopted platforms in the category: trusted by 19 of the Fortune 50 and 63 of the Fortune 500, with 50M+ SDK installs per month, 6M+ Docker pulls, and 30k+ GitHub stars. We are hiring a Head of Marketing for Langfuse. This is a hands-on marketing leadership role for someone with deep experience in product marketing, developer marketing, and technical content. You will own how Langfuse shows up in the market, manage the Langfuse marketing team, and turn our current founder-led, product-led motion into a holistic marketing ecosystem. The core of the role is still product marketing and developer trust: positioning, launches, category narrative, developer content, website, customer proof, lifecycle, funnel, sales enablement, and the way we explain Langfuse to technical users and technical buyers. At the same time, Langfuse now has access to ClickHouse's global go-to-market engine. You will be the person who makes those resources work for Langfuse without diluting the Langfuse voice. WHAT YOU'LL DO: - Own Langfuse marketing strategy and execution globally, with product marketing and developer content as the center of gravity. - Manage and develop the Langfuse marketing team, including Product Marketing Engineering, Developer Advocacy, and Product Marketing content and resources. - Define the operating model for Langfuse marketing: what sits in the Langfuse pod, what runs through ClickHouse shared teams, who owns what, and how we measure whether it is working. - Build the marketing plan across positioning, launches, website narrative including product pages and conversion paths, customer proof, onboarding, lifecycle, funnel, sales collateral, campaigns, and events. - Own the Langfuse category narrative: LLM observability, evals, prompt management, datasets, agent observability, self-hosting, and the broader LLM engineering workflow. - Keep the developer motion strong: useful technical content, examples, cookbooks, docs-adjacent education, changelog, town halls, open-source communication, and high-trust product launches. - Partner with ClickHouse demand generation and field marketing to make enterprise marketing systematic rather than ad hoc: webinars, workshops, regional events, conferences, paid campaigns, retargeting, and follow-up motions. - Create the canonical Langfuse sales narrative and enablement system so ClickHouse AEs, SAs, field teams, and leadership can confidently explain Langfuse. - Lead customer marketing and proof: case studies, technical stories, customer references, logo strategy, community stories, enterprise migration stories, and reusable sales narratives. - Use data to run the function: unique visitors, signups, activation, revenue, product usage signals, campaign performance, attribution, event ROI, pipeline creation, pipeline acceleration, and qualitative user feedback. WHAT YOU BRING ALONG: - You have led product marketing, developer marketing, DevRel, growth, or demand gen marketing for a technical SaaS product. - You have marketed to developers, infrastructure teams, AI teams, data teams, security teams, observability teams, or another highly technical audience. - You are a strong product marketer at the core: positioning, narrative, launch strategy, competitive thinking, customer proof, sales enablement, and technical buyer messaging are natural territory for you. - You write exceptionally well. You can make complex technical ideas clear without making them shallow. - You are technical enough to use the product, understand the market, earn credibility with engineers, and spot vague or misleading marketing. - You understand product-led growth and open-source funnels: activation, onboarding, conversion, lifecycle, self-serve adoption, usage signals, and sales-assisted expansion. - You understand enterprise marketing enough to work with demand gen, field marketing, sales, solutions, and regional teams. You do not need to personally run every event or paid campaign, but you need to know what good looks like and how to make the system work. - You can manage a small, high-talent team while remaining hands-on where the work needs senior judgment. - You are comfortable building the function while the company is changing around you. Some work will be cleanly owned. Some work will require influence, coordination, and judgment across a larger organization. - You already create content: blog posts, talks, product explainers, social posts, newsletters, videos, docs, demos, or open-source examples. PERKS - Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries. - Healthcare - Employer contributions towards your healthcare. - Equity in the company - Every new eligible team member who joins our company receives equity. - Time off - Flexible time off in the US, generous entitlement in other countries. - A USD$500 Home office setup if you’re a remote employee. - Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites. CULTURE - WE ALL SHAPE IT As part of a rapidly scaling start-up, you will be instrumental in shaping our culture. Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse. EQUAL OPPORTUNITY & PRIVACY ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.

Location: Americas; EMEA Workplace: Remote RevenueCat gives app businesses the infrastructure and tools to build, run, and improve their monetization. Since graduating from YC's S18 batch, we've grown into the default monetization platform for mobile. We're in 50%+ of newly shipped subscription apps, we process $16B+ in annual purchase volume, and we help everyone from a solo developer to the OpenAI mobile team understand and grow their revenue. We're a remote-first team of 150+ people across 25+ countries, guided by values we actually practice: Customer Obsession, Always Be Shipping, Own It, and Balance. This isn't the right fit for everyone. The systems you’ll build here manage billions of dollars and touch hundreds of millions of end users, and we don’t take that lightly. You'll be expected to work hard and hold a high bar for what you ship, alongside some of the sharpest, most driven people you've worked with. If that sounds energizing rather than exhausting, keep reading. ABOUT THE ROLE We're looking for a Senior Product Manager to join the team working on analytics features in RevenueCat. RevenueCat is the monetization engine for 40% of new subscription apps shipped — and the number of apps shipped is growing exponentially. We are uniquely positioned not only to give individual developer impactful information into the performance of their own apps, but also deliver truly unique data and insight given our position in the market; we know what good looks like, and we can not only put numbers in context, but give specific recommendations on metrics to target, experiments to run and anomalies to investigate. Our analytics features help app developers make better decisions that improve the monetization of their apps. As product manager on this team, you are responsible for working with your team to set the vision and roadmap, delivering on it, launching new functionality, and increasing the impact of the team. This role requires: - being technical to understand how our analytics system works and its constraint - being analytical to be able to define how to show data as well as debugging issues and edge cases - being customer obsessed to understand what information app developers need for their decisions and how we can provide this information to them - having an understanding of the app ecosystem, how the economics of app businesses work, and what success means for app developers You will oversee all of the Analytics features at RevenueCat — our charts, benchmarking, dashboard, and predictive LTV. You'll partner directly with leadership, collaborate across engineering and data teams, and act as the primary driver for how our customers understand and grow their revenue. ABOUT YOU Skills & Experience - You have 5+ years of product management or adjacent experience, with meaningful time shipping complex products. - You’re analytical. You can’t do your job without data platform access. You are proficient in SQL (or similar tools) — whatever tool you need to know, you’ll learn. You love diving deep into data yourself. You’re experienced in developing robust and scalable metrics. - You are technical. Coding is not a core requirement for this role, being able to prototype with code is (using your preferred AI stack). You can deeply understand how RevenueCat works — what is simple and what is complex within our domain. Maybe you haven’t built and shipped a mobile app yourself (yet) but you have enough knowledge to work closely and independently with highly technical folks. You can discuss APIs, data models, and risk logic with engineering partners and enjoy diving into system details - You’re an excellent communicator. You can express complex ideas clearly and succinctly — written and verbal, synchronous and asynchronous, across timezones and mediums. You can get your point across. Values and Abilities - You act like an owner. You roll up your sleeves, dive into the logs, and get something done yourself. - You thrive in ambiguity. You are comfortable making low-information, high-stakes decisions. You can quickly get to confidence, move on, and iterate. - You're a systems thinker. You can step back from a specific customer request and see the broader system. You build things that scale. - You're deep on the details. You care about what users experience, not just what the data says. - You know when it's good enough. You are obsessed with getting things right, but you know when you're at diminishing returns. You have a bias toward shipping. You love building — and are energized by discovery, experimentation, and rapid iteration. - You’re passionate about great data visualization. Chart sins grind your gears. Your visualizations deliver meaningful insights. You care what is says — and what it looks like — and you know those things are dependent on each other. WHAT YOU'LL DO - Own the product strategy and roadmap for RevenueCat's Analytics products. - Be obsessed with your customers. You will triage and investigate complex data and analytics problems deeply, instead of fully delegating to engineering. Dig deep to understand what developers really want — distill signal from noise and good ideas from bad ones. - Recommend, develop and maintain new benchmarks and metrics that deliver value to our developers, and help them make more money. Be the go-to person when a number looks off. - Set the vision. Create a plan that is cohesive, intentional, and impactful. Break that down into meaningful chunks on a reasonable timeline. - Get it done. Collaborate closely with engineering, data science, and GTM teams to bring robust analytics and experimentation tools to market. This job can not be done alone, and will require deep understanding of the individual products and the infrastructure that hooks them together. The salary for this role is $230,000 USD. You can view our full Compensation Philosophy here https://www.notion.so/revenuecat/RevenueCat-Compensation-Philosophy-82b57cae23ab4c9bb62dfe4e933d32d0 for additional details. In the first month, you'll: - Get to know the product, customers, and team - Contribute to shipping a meaningful feature to thousands of developers - Be ramped up on ongoing projects in your teams Within the first 3 months, you'll: - Have formed a strong working relationship with your engineering manager and design counterpart - Have taken ownership of the roadmap and prioritization for your team (jointly with the engineering manager) - Work with your engineering manager and leadership to define quarterly objectives for your teams - Have shipped the first bigger feature end to end - Work with your team to discover opportunities and solutions to deliver value to our customers - Play an integral role in your team’s discovery and delivery processes - Understand the fundamentals of our tech stack and its complexities, and drive the evaluation feasibility/value tradeoffs in collaboration with your teams Within the first 6 months, you'll: - Have helped your team grow and become a high-performing, engaged team in line with our company values - Effectively collaborate with internal stakeholders of all levels - Be an expert of your areas of the product and the related customer needs, and instill customer empathy in your teams - Independently drive all product-related decisions in your area - Have contributed meaningfully to our knowledge of our customers and their needs, our industry, and important trends - Develop a longer term vision for your area of the product in line with the product strategy - Work with your teams to improve processes and interfaces with other teams Within the first 12 months, you'll: - Be ready to kill something you have shipped if we learned it didn't deliver the value we hoped - Explore completely new opportunities for how RevenueCat may provide greater value to our customers - Make meaningful contributions to our overall product strategy - Have delivered a material, business-impacting new benefit to our customers in your product area WHAT WE OFFER: - Competitive equity in a fast-growing, Series C startup backed by top-tier investors, including Y Combinator - 10-year window to exercise vested equity options - A fully remote environment designed around autonomy and flexibility - 4-5 weeks of flexible time off annually - Paid desk at a co-working space - Workspace budget and continuous learning stipend INTERVIEWING AT REVENUECAT Our interview process is rigorous on purpose. We want to be sure that everyone we bring on is genuinely excited about this work, aligned with how we operate, and ready to meet our high bar for performance. Curious what that actually looks like? Read more in our blog post on how we hire at RevenueCat https://www.revenuecat.com/blog/company/how-we-hire-at-revenuecat/, including tips to help you succeed. MORE ON HOW WE WORK: - How we think about hiring and team design: Building a Winning Team https://app.notion.com/p/Building-a-Winning-Team-69e431c4c3df4b13961523cd93c0e9bf?pvs=21 - The values that guide how we work: Our Values https://www.revenuecat.com/blog/values/ - How we work as a remote team: How We Work Remotely at RevenueCat https://www.revenuecat.com/blog/how-we-work-remotely-at-revenuecat/ - What to expect from our interview process: Interview Expectations https://app.notion.com/p/RevenueCat-Interview-Expectations-1bdcb1a108b0800c8941def0f076f9e2?pvs=21 - What to expect from comp and employment: Employment FAQ https://app.notion.com/p/RevenueCat-Compensation-Employment-Overview-184cb1a108b0801398d4e525928597ab?pvs=21

Location: Plano, Texas, United States Join the Team! Is technology your passion? Do you want to work with smart, forward-thinking individuals? Do you want to grow in a career you love? At Align, our professionals are the key to our success. We don’t just hire talent, we invest in exceptional people who are forward-thinking, results-driven, and passionate about what they do. We’re a group of tech-savvy professionals who are motivated by making an impact. Our culture is one of unbounded opportunity that celebrates the passions, skills and ideas of our team—work hard, play hard, be smart! We believe great communities lead to great companies. That’s why we offer a dynamic workplace where you feel inspired, engaged and innovative. We offer professionals opportunities to train in the leading technologies, make an impact within the industry and acquire valuable new skills whether on client sites or in one of our regional offices. Position Overview Align is seeking an experienced Electrical Superintendent to oversee onsite electrical installation for data center construction and infrastructure projects. This individual will lead field teams, coordinate subcontractors, and ensure work is completed safely, on schedule, and in accordance with project specifications. The ideal candidate brings strong electrical construction experience, practical knowledge of power distribution systems, and a proven ability to manage field execution in data centers or other mission-critical environments. This role focuses on electrical power infrastructure, including busway, switchgear, panels, feeders, conduit, grounding, and equipment connections. Structured cabling or telecommunications experience alone does not meet the requirements. This is a full-time, salaried position, full benefits, paid time off, paid training, and performance-based bonuses. This position is based in the Dallas-Fort Worth Metroplex area and will work onsite for local data center projects. Approximately 50% travel outside of the Texas area should be expected at times. Responsibilities Lead daily electrical installation activities, coordinating crews, subcontractors, and vendors Plan manpower, materials, equipment, and work sequencing to support project schedules Oversee installation of power distribution equipment, busway, RPPs, PDUs, conduit, feeders, grounding, and electrical containment Review drawings, one-line diagrams, specifications, and submittals to guide field execution Coordinate with project managers, general contractors, clients, and other trades to resolve installation conflicts Monitor workmanship and progress, addressing deficiencies and schedule risks early Maintain daily reports, progress updates, and field documentation; support RFIs, change orders, and as-built updates Enforce site safety requirements and approved procedures for shutdowns, tie-ins, and work in operational facilities Coordinate inspections and support testing, commissioning, energization readiness, and project turnover Manage punch-list completion and ensure installations meet project quality standards Qualifications 3-5 years of electrical construction experience, including three years in a Superintendent, General Foreman, or comparable field leadership role Experience leading electrical work in data centers, mission-critical facilities, or complex industrial environments Strong knowledge of electrical power distribution, equipment installation, conduit, feeders, grounding, and bonding Ability to interpret electrical drawings, one-line diagrams, specifications, and equipment submittals Experience supervising crews, coordinating subcontractors, and managing field schedules and resources Strong communication, organization, problem-solving, and client relationship skills Familiarity with Procore, Bluebeam, Microsoft Office, or similar project tools Preferred Qualifications Journeyman or master electrician license OSHA 30 certification Experience with hyperscale or colocation data centers and white space electrical fit-outs Experience working in live facilities and supporting commissioning, shutdowns, and energization To support a fair, consistent, and high-quality hiring experience, some interviews may be recorded. These recordings help our team focus fully on the conversation at hand, rather than note-taking, and allow us to better evaluate and improve our recruitment process. Recordings are used solely for internal purposes such as training, quality assurance, and process improvement. Candidates will be informed in advance and asked to provide consent before any recording takes place. Benefits and Perks: At Align, we believe that supporting our employees both personally and professionally is key to our success. We offer a competitive benefits package designed to promote health, wellness, financial security, and work-life balance, including: Comprehensive Medical, Dental, and Vision coverage Health Savings Account (HSA) and Flexible Spending Account (FSA) options 401(k) plan with a dollar-for-dollar company match at 3% up to an annual maximum of $5k. Complimentary ClassPass membership to support your health and wellness goals Generous Paid Time Off (PTO) Company-paid holidays Cellphone Reimbursement Program Floating Holiday to celebrate a day that is meaningful to you Pre-tax commuter benefits, where applicable Employee wellness programs, events, and team-building activities Employee referral program Align is a premier global provider of technology infrastructure solutions. Align specializes in designing and deploying technology infrastructure solutions from the data center to the desktop as well as providing managed IT services for clients. Our professional services team, which includes Data Center Solutions , provide strategic consulting, design, project management, engineering, implementation and support. Our best-in-class Managed Services team provides IT services and cybersecurity advisory for clients within the Alternative Investment industry. Align is a Microsoft Tier 1 Cloud Solutions Provider (CSP) and Gold Partner. Our client centric approach and passion for driving IT innovation has enabled us to provide tailored solutions and business transformations for over three decades. Leading firms have relied on Align to provide forward-thinking technology strategies that support their current and future business needs. Our teams have flawless track records of delivering technical solutions and have established long-standing relationships with an impressive client list of both Global 1000 and SMB clients. We work across a diverse list of industries including financial services, life sciences (pharmaceutical and health care), retail, technology, media and telecommunications. For more information, visit: www.align.com

Location: New York Office Workplace: Hybrid Taktile is building the infrastructure that enables financial institutions to become truly AI-native. As our customer base grows, we're looking for a Director of Forward Deployed Engineering to lead our NORAM FDE organization and scale how we deliver complex AI and decisioning solutions into production. This is a hands-on leadership role for someone who has led teams of Forward Deployed, Implementation, or Delivery Engineers through complex enterprise deployments. You’ll lead a team of 15-20 FDEs while also acting as a senior technical leader on our most challenging customer engagements. You’ll help define the operating model, tooling, and standards that allow an FDE-led delivery organization to move quickly while consistently delivering production-grade solutions and measurable customer value. What You'll Do as Director, Forward Deployed Engineering - As a coach: - Lead a team of 15-20 FDEs in our NORAM region to ensure signed contracts are delivered in production with solid, measurable business value. - Own the Quarterly Go-live ARR metric for NORAM region. - Own team operations e.g. monitor signed contracts backlog, manage implementation pipeline, assign project staffing, monitor team capacity, review project milestones, evaluate and sign off project outcomes, etc. - Scale our FDE-led delivery motion by working closely with Engineering and Product teams to build and maintain the FDE tooling library and ensure flexibility, reusability, and maintainability in the FDE operating system layer. - Advocate for your team's priorities with Product and Engineering leaders, securing the resources to unblock and accelerate key implementations. - Hire and develop FDEs to keep pace with the business. - As a player: - Act as principal FDE and solution architect on our most complex deployments, owning enterprise, production-grade design. - Bring technical expertise and authority to lead problem solving sessions with customers' technical teams and Taktile internal engineering teams. - Provide sharp signal on product-market fit, product gaps, and enhancements back to Product and Engineering - Remain genuinely hands-on - platform configuration, AI-agent training and evals- and step into delivery work when a project needs it. About You - You, first and foremost, truly believe in the FDE-led AI delivery motion. You want to be part of building and running an industry-best FDE team that implement enterprise production-grade AI solutions highly efficiently and at-scale. - You have 10+ years of experience as an Implementation Engineer, Forward Deployed Engineer, Solution Engineer or an equivalent position within a B2B SaaS company. - You've led large, multi-quarter enterprise implementations- seven-figure ARR, staffed by cross-functional teams. - You have strong technical background, preferred in fields such as Computer Science, Mathematics, Software Engineering, Physics, and Data Science. - You've managed a team (5+ reports) and can grow one. - You're still sharp in production Python and SQL, and fluent with REST APIs, batch data pipelines, and data-warehouse integrations. - You're bilingual in tech and business: you go deep with engineers and talk value and trade-offs with executives. - You're collaborative, curious, and low-ego- you work well across product, engineering, and GTM teams, and you bring a genuine desire to advocate for customers' successes while maintaining Taktile solution and system principles. - You can work from our NYC office at least three days per week. Ideal Qualifications (but not required) - You have experience in building AI applications within financial services - You have experience in applying and optimizing statistical and machine learning models to solve business problems. - You have first hand experience in at least one of our core use cases: business onboarding, business loan underwriting, insurance claim processing, and financial crime / fraud / AML investigation. - You have experience with at least one of the major cloud platforms (AWS, Azure, GCP). What We Offer - Work with colleagues that lift you up, challenge you, celebrate you and help you grow. We come from many different backgrounds, but what we have in common is the desire to operate at the very top of our fields. If you are similarly capable, caring, and driven, you'll find yourself at home here. - Make an impact and meaningfully shape an early-stage company. - Experience a truly flat hierarchy and communicate directly with founding team members. Having an opinion and voicing your ideas is not only welcome but encouraged, especially when they challenge the status quo. - Learn from experienced mentors and achieve tremendous personal and professional growth. Get to know and leverage our network of leading tech investors and advisors around the globe. - Receive a top-of-market equity and cash compensation package. - Get access to a self-development budget you can use to e.g. attend conferences, buy books or take classes. - Use the equipment of your choice including meaningful home office set-up. Our Stance - We're eager to meet talented and driven candidates regardless of whether they tick all the boxes. We're looking for someone who will add to our culture, not just fit within it. We strongly encourage individuals from groups traditionally underestimated and underrepresented in tech to apply. - We seek to actively recognize and combat racism, sexism, ableism and ageism. We embrace and support all gender identities and expressions, and celebrate love in its many forms. We won't inquire about how you identify or if you've experienced discrimination, but if you want to tell your story, we are all ears. About Us Taktile enables financial institutions to transform into AI-native organizations that are increasingly powered by autonomous agents. With our modular Agentic Decision Platform, customers combine AI agents, rules, relevant context, and human oversight to safely automate and optimize their decisions—approving more customers, reimbursing claims instantly, stopping fraud before it spreads, and financing every business worth funding. Founded in 2020, Taktile powers millions of decisions daily for institutions including Mercury, Monzo, Faire, and Pleo. With offices in New York, Berlin, London, São Paulo, and Iași, the company has raised $184M from Growth Equity at Goldman Sachs Alternatives, Index Ventures, Tiger Global, Balderton Capital, and Y Combinator. Learn more at taktile.com http://taktile.com. About Your Employment. Taktile operates through regional entities worldwide. Depending on the location of this role, your employment or engagement will be with Taktile LLC (US), Taktile GmbH (Germany), Taktile Ltd (UK), or Taktile SRL (Romania). The applicable entity will be confirmed during the offer process. Your Privacy. Taktile ("we" or "us") is the controller of the personal data you provide during this application process. We collect and process your name, contact details, resume/CV, work history, education, and any other information you submit or that we obtain from publicly available sources or references. How we use your data: We process your personal data to evaluate your candidacy, communicate with you about the recruitment process, comply with legal obligations (such as right-to-work verification), and, with your consent, to consider you for future opportunities. Legal basis (EU/UK applicants): We rely on (i) pre-contractual steps at your request (GDPR/UK GDPR Art. 6(1)(b)), (ii) legal obligations (Art. 6(1)(c)), and (iii) our legitimate interest in evaluating candidates (Art. 6(1)(f)). Retention: If your application is unsuccessful, we retain your data for 12 months after the recruitment process concludes, unless you consent to longer retention. Successful candidates' data becomes part of their employment records. Your rights: Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data, to data portability, and to withdraw consent. California residents have additional rights under the CCPA, including the right to know, delete, and correct personal information. Automated decision-making: We use automated tools to assist in screening applications. No hiring decision is made solely by automated means without human review. International transfers: Your data may be transferred to and processed in the United States, Germany, the United Kingdom, or Romania. Where required, transfers are protected by Standard Contractual Clauses or other approved mechanisms. By submitting your application, you acknowledge that you have read and understood Taktile's Applicant Privacy Policy https://taktile.com/legal/applicant-privacy-policy. To exercise your rights or ask questions, contact privacy@taktile.com.

Location: Los Angeles, USA Riot’s Enterprise Technology organization ensures Rioters have what they need to unlock their full potential, from efficient business platforms to next-generation AI capabilities. As a Staff Data and AI Engineer on the Enterprise Data & AI team, you will build the governed data foundations that power enterprise analytics, automation, and applied AI. Your primary focus will be data architecture and data engineering, where you will be responsible for designing and operating production data pipelines in Databricks, integrating & curating data through a medallion architecture, and defining semantic and domain models in Unity Catalog with subject-matter experts. You will also build agents and retrieval-augmented applications directly on this governed data using Databricks capabilities such as Unity Catalog functions, Mosaic AI, and model serving. You will own your systems from architecture through production operations, applying strong engineering, data quality, security, evaluation, and observability practices throughout The ideal candidate is a hands-on data and software engineer who can turn ambiguous enterprise needs into reliable data products and focused AI-enabled solutions. The role will report to the Senior Manager, Enterprise Data and AI. Responsibilities: Data Pipelines and Semantic Layer (Primary) Build and operate pipelines that ingest source-system data into Databricks using a medallion architecture across bronze, silver, and gold layers, with lineage, provenance, access controls, and logging. Partner with subject-matter experts to define and evolve domain, ontology, and semantic models in Unity Catalog, then curate reliable data products into those models. Own data quality for the pipelines and products you build, implementing tests, monitoring, and alerting so issues surface before they reach downstream consumers. Integrate enterprise systems through APIs, events, and middleware while applying appropriate authentication, retries, reconciliation, and auditability. Agents on the Databricks Data Layer (Secondary) Build production agents and retrieval-augmented applications grounded in governed Databricks data, using Unity Catalog functions as tools and Mosaic AI or model-serving capabilities. Add authorization, approvals, and auditability for consequential actions performed through agents or AI-enabled orchestrations. Create evaluation sets and observability for the agents you ship, including groundedness, latency, cost, and production feedback, and use the results to improve them. Engineering Fundamentals Apply solid engineering practices, including automated testing, code review, CI/CD, documentation, on-call support, and concise design notes. Own architecture decisions for your systems and communicate material tradeoffs clearly to technical and business partners. Required Qualifications: Bachelor’s degree in a related field, or equivalent practical experience. 8+ years of experience in data engineering, software or application engineering, or an adjacent enterprise technology role. Hands-on experience building production data pipelines, including ingestion, semantic or domain modeling, data quality, and lineage. Hands-on Databricks experience, including Unity Catalog, medallion architecture, and Mosaic AI or model serving. Hands-on experience shipping production AI solutions, such as retrieval-augmented, conversational, or agentic applications, grounded in data pipelines you built. Proficiency in Python and strong software engineering fundamentals, including testing, code review, CI/CD, deployment, and production support. Experience integrating enterprise systems through APIs, events, or middleware, including authentication, retries, reconciliation, and auditability. Experience with an LLM or cloud AI platform such as Vertex AI, Anthropic, or OpenAI and an automation platform such as Workato, n8n, Camunda, or similar. Working knowledge of data governance, privacy, and security practices applied to production data pipelines and products. Desired Qualifications: Experience with the Mosaic AI Agent Framework or Unity Catalog functions used as agent tools. Experience with enterprise or federated search, vector databases, or permission-aware retrieval. Experience with agent frameworks such as LangGraph, Pydantic AI, LangChain, or CrewAI. Experience with LLM or agent evaluation and observability, such as MLflow tracing. Experience with dimensional modeling or master data management. Experience integrating Workday, ServiceNow, Coupa, Concur, Oracle, OneStream, or Ironclad. Experience with GCP or AWS data services, dbt, containers, or serverless computing. For this role, you’ll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes your fellow Rioters, who are the customers of your work. Being a dedicated fan of games is not necessary for this position. Our Perks: Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our benefits pages for more information. At Riot Games, we put players first . That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application. It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act. Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories: Safeguarding confidential and sensitive Company data Communication with others, including Rioters and third parties such as vendors, and/or players, including minors Accessing Company assets, secure digital systems, and networks Ensuring a safe interactive environment for players and other Rioters These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.

Location: Boston, MA, United States Title of role: Accounts Payable Manager Location: Boston; Hybrid (2 days in the office required) Approved Salary Range: $110K-$120K About the Role : The Accounts Payable Manager plays a key role in ensuring timely , accurate and efficient processing of vendor invoices and payments in a fast-paced e-commerce retail environment . The role manages day-to-day operations, leads and develops the team, identifies and implements process improvements, and partners cross functionally with key internal stakeholders. The AP Manager ensures compliance with internal controls, supports vendor relationships and delivers strong reporting and analytics to drive operational performance. Key Responsibilities: AP Operations: Oversee daily invoice processing and payment runs including employee expense reimbursement. Manage vendor onboarding and ongoing vendor master maintenance. Ensure timely month end close activities, including accruals, reconciliations and reporting. Team Leadership: Supervise and mentor the AP team, providing guidance, coaching and performance feedback. Delegate workload and communicate clear daily and weekly expectations Support the senior manager with staffing plans and resource allocation. Vendor and Cross Functional Collaboration: Serve as the primary point of escalation for vendor inquiries, resolving issues promptly. Manage vendor relationships including contract related items and credit limit discussions. Collaborate with merchandising teams to resolve invoice discrepancies. Partner with the treasury on payment scheduling and forecasting AP related cash flows. Reporting & Analysis: Maintain AP dashboards, KPIs and operational metrics. Prepare weekly and monthly reporting for finance leadership. Analyze trends and KPIs to identify opportunities for process improvements, cost savings or operational efficiency. System & Process Improvement: Collaborate with IT and Finance teams to optimize ERP performance and AP related workflows. Identify opportunities to enhance efficiency, streamline workflows and reduce manual touchpoints. Support system upgrades, testing and process documentation as needed. Compliance: Maintain accurate vendor master data and ensure compliance with tax and audit requirements (W-9, 1099). Ensure adherence to internal controls and support external audits requests. Experience and Background Needed : You are a results-driven Accounts Payable leader with a proven track record of managing end-to-end AP operations, vendor relationships, and month-end close processes in high-volume environments. An experienced people manager, you excel at coaching teams, delegating workloads, and maintaining clear performance expectations to drive operational efficiency. You bring strong cross-functional collaboration skills, partnering seamlessly with merchandising, treasury, and IT teams to resolve invoice discrepancies a nd optimize cash flow forecasting. Adept with financial reporting and ERP systems, you leverage KPIs and analytics to streamline workflows, enhance internal controls, and reduce manual touchpoints. Additionally, you prioritize compliance, ensuring strict adherence to tax, audit, and vendor master data requirements. Retail industry experience required, with strong familiarity with vendor terms and high-volume invoice environments. Experience with factor relationships Experience managing offshore or outsourced teams is highly desirable. Strong analytical, organizational, and communication skills. Bachelor’s degree in Accounting, Finance, or related field. 5+ years of experience in accounts payable, including at least 2 years in a supervisory or leadership role. Proficiency in Microsoft Excel and ERP systems. What Our Team Offers Working at RGG is more than just a job; it’s an opportunity to join a mission-driven team that values Innovation and Impact. We are committed to supporting our employees' success and well-being: Comprehensive Coverage: Robust health, dental, and vision insurance effective on the date of hire. Time & Flexibility: Generous Flex Time Off (FTO) and flexible remote/hybrid work options that support a healthy work-life balance. Culture: A supportive, inclusive culture that encourages innovation, safety, and creative risk-taking. Community: Paid volunteer opportunities and regular DEI celebrations to foster a strong sense of community and collaboration. Impact: The chance to make a real, measurable impact at a mission-driven, fast-growing company poised for major expansion. We encourage you to apply Even if you don’t meet every single qualification, we’d still love to hear from you. We value passion, curiosity, and a commitment to learning as much as experience.  We celebrate diverse perspectives and strive to create an inclusive environment for all our Associates. Work Authorization Rue Gilt Groupe requires all applicants to be currently authorized to work in the United States on a full-time basis. This position is not eligible for visa sponsorship now or in the future . Rue Gilt Groupe is an Equal Opportunity Employer and will consider all qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Rue Gilt Groupe is committed to providing Associates with equal pay for equal work and carefully considers a wide range of compensation factors, including but not limited to, prior experience, education, certification(s), license(s), skills and expertise, location, internal equity, and other factors that are job related and consistent with business need. Our goal is to support, reward and compensate the entire individual. Depending on role eligibility, your offer may also include bonus/commission, stock options, paid time off, medical, dental, vision and basic life insurance. Therefore, final offer amounts may vary from the amount stated. The above statements are intended to describe the general nature and level of work being performed by the employee(s) assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of the employee(s) assigned to this job. Rue Gilt Groupe reserves the right at any time, with or without notice, to alter or change job responsibilities, reassign or transfer job positions or assign additional job responsibilities within your general skill set or capabilities. Rue Gilt Groupe is proud to be an Equal Opportunity workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. ABOUT US: Ready for the most memorable – and stylish – experience of your professional career? Then join us at Rue Gilt Groupe. Combining three complementary brands, Rue La La, Gilt, and Shop Simon, we are the premier off-price e-commerce portfolio company. Our model defined the online treasure hunt through its daily sale events allowing our customers to discover over 5,000 premium and luxury brands at prices up to 70% off full-price retail. We believe in fashion for all, sparking delight through daily discovery and shopping as an occasion to celebrate!  World-class merchandising, technology and marketing bring our shopping experience to life, and we hire world-class people to do it.  Living our values and being empowered, tenacious, passionate, collaborative, innovative, and kind is something we strive for every single day. We meet over coffee and brainstorm new ways to spark delight for our members. Volunteer on- and off-hours together. Plan some serious surprises for our coworkers, because nothing ignites innovation like a breakfast cereal buffet or an afternoon slice of cake. And we don't hesitate to use our associate discount – after all, we're as enthusiastic about style as our customers. The way we work?  It's so much more than what happens between the weekends. It empowers us to think, create, and innovate, so we can deliver the first-rate experience today's customer’s demand. Rue Gilt Groupe GDPR/CCPA Pre-Collection Notice for Job Applications: We collect personal information (PI) from you in connection with your application for employment with Rue Gilt Groupe, including identifiers, contact information, employment and education history, and related information. We use this PI for purposes related to evaluating your application and potential employment. Depending on your location, you may have rights under GDPR or U.S. state privacy laws. For additional details or if you have questions, please see our GDPR Applicant Privacy Notice and CCPA Applicant Privacy Notice or contact us at recruitingcoordinator@ruegiltgroupe.com.

Location: London About Us The Financial Times is one of the world’s leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide. At the FT, curiosity thrives and ambitious thinking is rewarded. Here, you’re given the chance to reach millions, create work that matters and deliver impartial journalism in a polarised world. In our warm, collaborative culture, you’ll connect with a diverse community of experts who support your growth, career aspirations and wellbeing. Your future at the FT will be filled with opportunities that challenge and inspire you. With no fixed path, you’ll discover new skills and forge a career that can take you anywhere. Build a newsworthy career at the FT. Our commitment to diversity, equity and inclusion We believe in the power of unique perspectives and want all voices in our organisation to be heard, respected and valued. A supportive workplace is one where employees feel they can be themselves and operate to their full potential. We are committed to removing barriers for everyone, with a focus on addressing those faced by underrepresented groups. The Role The Marketing Manager, B2B Lifecycle will own and develop defined areas of the B2B lifecycle strategy across FT Professional and the FT Specialist portfolio, with a primary focus on renewal and customer value growth through cross-sell and upsell. You will own a portfolio of lifecycle programmes spanning renewal support, retention, cross-sell and upsell, delivering measurable improvements in account growth, renewal rates and customer lifetime value. The role will also flex across earlier lifecycle stages, including trial engagement, onboarding and in-life engagement, where required to support broader commercial priorities. Working closely with the Head of B2B Lifecycle, you will translate the overall lifecycle strategy into quarterly plans, prioritised initiatives and commercial outcomes. Using customer insight and performance analysis, you will find opportunities, determine where resource should be focused and lead programmes designed to improve renewal outcomes and drive expansion within existing accounts. You will work closely with collaborators across B2B Marketing, Sales, Data & Analytics and Marketing Automation to ensure lifecycle programmes support wider product, proposition and account strategies while remaining focused on customer outcomes. Marketing Automation will design and build campaigns and journeys from the briefs and strategic requirements you develop. A core part of the role is ownership of business performance. You will define KPIs, monitor progress against commercial objectives, identify risks and opportunities, and recommend interventions that improve renewal performance, account growth and customer lifetime value. As part of the Experience and Lifecycle Centre of Excellence, you will also help establish and embed consistent lifecycle frameworks, playbooks and ways of working across FT Professional, FT Specialist and Consumer Lifecycle. Key responsibilities Lifecycle strategy and planning Own lifecycle plans and a portfolio of programmes focused on renewal, retention, cross-sell and upsell, translating the overall B2B lifecycle strategy into quarterly priorities and measurable commercial outcomes. Identify customer needs, behavioural trends and commercial opportunities, prioritising initiatives that maximise renewal rates, account expansion and customer lifetime value. Define lifecycle approaches including audience segmentation, personalisation, contact strategy and customer experience, aligned with wider commercial and account priorities. Prioritise initiatives within your area, balancing renewal performance, growth opportunity and available resource. Lead the adoption of Experience and Lifecycle Centre of Excellence standards, supporting a consistent, premium customer experience. Briefing and programme development Define programme and campaign objectives, customer journeys, content direction, KPIs and success measures, with a strong emphasis on renewal and expansion outcomes. Develop campaign briefs and journey requirements for Marketing Automation, ensuring activity aligns with lifecycle strategy and commercial priorities. Lead cross-functional planning with B2B Marketing, Sales and Data & Analytics to deliver integrated renewal and growth programmes. Oversee programme delivery, proactively managing risks, dependencies and collaborator alignment. Maintain programme documentation, governance and delivery standards across lifecycle activity. Reporting, insight and performance management Own the performance of lifecycle programmes within your remit, defining KPIs and monitoring progress against renewal, retention and expansion objectives. Lead regular performance reviews, identifying trends, risks and opportunities and recommending corrective action where required. Translate customer behaviour, lifecycle performance and commercial insight into clear recommendations that inform future strategy and programme priorities. Demonstrate the contribution of lifecycle activity to renewal rates, retention, cross-sell, upsell, account growth and customer lifetime value. Provide clear performance updates and strategic recommendations to the Head of B2B Lifecycle and senior collaborators. Optimisation and experimentation Own the testing and optimisation roadmap for your lifecycle portfolio, prioritising opportunities with the greatest potential impact on renewal and customer expansion. Lead optimisation of audiences, journeys, messaging, content and customer experiences using customer insight and performance data. Work with Marketing Automation and Data & Analytics to support robust test design, measurement and evaluation. Embed successful approaches into future programmes, documenting optimal procedures and scaling improvements across the portfolio. See opportunities to improve lifecycle capability, customer journeys and operational efficiency across the B2B business. Collaboration and collaborator management Partner with B2B Marketing to ensure lifecycle programmes support wider product, proposition, account and commercial strategies, with a clear focus on renewal and customer growth. Influence senior partners using customer insight, commercial evidence and market context to build alignment around renewal and growth priorities and investment decisions. Monitor market developments and emerging lifecycle optimal procedures, applying relevant learning to continuously improve the FT’s B2B customer experience. Centre of Excellence contribution Lead the development and adoption of lifecycle frameworks, playbooks, governance and optimal procedures across the B2B lifecycle. Champion consistent lifecycle standards, customer experience principles and measurement frameworks across the B2B portfolio. Share successful approaches, insight and innovation across the Experience and Lifecycle Centre of Excellence to help build organisational capability. Partner with Consumer Lifecycle colleagues to find opportunities to scale lifecycle strategies and reusable approaches across RRG. Coach and support junior lifecycle colleagues, helping develop lifecycle marketing capability and a culture of continuous improvement. Required skills and experience Significant experience in CRM, lifecycle, retention, renewal, expansion or customer marketing within a commercial B2B or subscription environment. Proven experience owning customer marketing programmes and defining plans, KPIs and commercial outcomes. Strong analytical and commercial skills, with the ability to turn customer behaviour and business performance into strategic recommendations and measurable improvements. Experience defining customer segmentation, personalisation, testing strategies and lifecycle programmes informed by customer insight. Strong planning, prioritisation and organisational skills, with the ability to manage competing priorities and drive delivery through others. Excellent written and verbal communication skills, including the ability to present recommendations clearly and influence collaborators. Strong creative judgement and experience reviewing customer-facing communications, journeys and content. A customer-focused and commercially minded approach, with an interest in delivering measurable improvements in renewal performance and customer value growth. An interest in journalism and media, alongside an understanding of how large or complex media organisations operate. Desirable No additional desirable criteria have been specified for this role. What’s in it for you? Our benefits Our benefits vary by location but we are committed to providing best-in-class perks across all our offices. These include generous annual leave, medical cover, inclusive parental leave packages, subsidised gym memberships and opportunities to give back to the community. Full details of our benefits are available here. We currently operate a hybrid model which requires staff to work onsite 50% of the time, subject to role requirements & regular review. While flexible working requests will be considered, not all patterns are suitable for all roles. We believe this balanced approach supports flexibility and protects our culture, making collaboration and communication easier, building stronger relationships and team cohesion, and supporting peer learning. We reserve discretion on reasonable notice to change this approach either generally or for specific individuals or teams. Accessibility We are a disability confident employer and Valuable 500 signatory. Please let us know if you require any reasonable adjustments/personalisation as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements or have any questions, email talent@ft.com and a member of our team will be happy to help. Further information At the FT, we embrace innovation and the use of technology and appreciate that individuals may use AI tools as part of their job application process. Whilst we are happy for you to use AI to assist with your application, it is essential that all information provided is authentic and accurately represents your skills, experience, and qualifications. Candidates should be aware that the use of AI throughout the application process may be monitored to ensure a fair and transparent hiring process for all. Please beware of fraudulent job postings and offers claiming to be from the Financial Times. All legitimate opportunities will direct you to apply through the official Financial Times careers site, and the FT will never ask for financial information, payments, or referrals to third parties during the hiring process. If you have any concerns about the legitimacy of a job posting or suspect any scam activity, please contact talent@ft.com .

Location: Boston, MA, United States Title of role: Social Media Shop Live Host Location: Boston, MA----In person Approved Salary Range: $40-$65/hr About the Role : Are you obsessed with the latest fashion trends and love connecting with people on camera? We’re looking for a confident, high-energy, and fashion-forward Live Host to join our talent pool & represent Gilt. In this role, you’ll host dynamic live selling streams right from our studio in Boston’s Seaport District. You’ll style products, engage with a live audience in real-time, and convert viewers into loyal shoppers through entertaining, authentic live commerce. Key Responsibilities: Host Live Streams: Lead interactive Social Site Live session showcasing our fashion collections. ● Drive Engagement & Sales: Present clothing & accessories while discussing fit, fabric, and styling tips, and answer viewer questions in real-time from viewers to build rapport and boost conversions. ● Bring the Energy: Maintain high enthusiasm, charm, and professionalism throughout extended live broadcasts & social teasers ● Collaborate & Strategy: Work closely with our production and marketing team to plan live promotional hooks, flash sales, and content flow. Experience and Background Needed : Fashion-Obsessed: A strong passion for trends, styling, and talking about apparel naturally. ● Camera-Confident Personality: Outgoing, charismatic, and comfortable being live on camera for multi-hour sessions. ● Live Social Media Hosting Experience: Prior experience in live commerce (TikTok Shop, TalkShopLive, Whatnot, Instagram Live, etc.) is strongly preferred. ● Quick Problem Solver: Ability to improvise and quick to pivot while conducting live chat commentary and keep engagement on the stream moving at a productive pace. Schedule Flexibility: Required to support a dynamic, testing-based production calendar ○ Core Days: Wednesdays, Thursdays, Fridays (with occasional Saturdays). ○ Production Windows: Must be available for both day and evening testing blocks: ■ Mid-Day Block: 12:00 PM – 3:00 PM EST ■ Evening Block: 6:00 PM – 9:00 PM EST Education High school diploma or equivalent; associate's or bachelor's in communications, marketing, theater, broadcasting, or a related field preferred Years of experience ● 1–3 years of on-camera, live-streaming, broadcast, or public-facing presentation experience (live commerce, QVC/HSN-style selling, or TikTok/Instagram LIVE strongly preferred) ● 1-3 years of hands-on experience in on-camera hosting, content creation, or live selling considered in lieu of a degree ● 1-3 years of work experience within live audience engagement ● Prior experience in retail, sales, or product demonstration a plus Technical skills ● Operating live-streaming setups (ring lights, mics, cameras, teleprompters) and troubleshooting basic AV issues ● Working familiarity with the Social Media Live platforms—pinning products, running promos, managing the live cart, and reading real-time engagement ● Ability to interpret live metrics (viewer count, GMV, conversion, engagement) and adjust delivery accordingly ● Advanced understanding of social media content trends and short-form video best practices The above statements are intended to describe the general nature and level of work being performed by employee(s) assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of employee(s) assigned to this job. Rue Gilt Groupe reserves the right at any time, with or without notice, to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities within your general skill set or capabilities. Rue Gilt Groupe is proud to be an Equal Opportunity workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. What We Offer : Rue Gilt Groupe is committed to providing Associates with equal pay for equal work and carefully considers a wide range of compensation factors, including but not limited to, prior experience, education, certification(s), license(s), skills and expertise, location, internal equity, and other factors that are job related and consistent with business need. Our goal is to support, reward and compensate the entire individual. Depending on role eligibility, your offer may also include bonus/commission, stock options, 401(k) participation, paid time off, medical, dental, vision and basic life insurance. Therefore, final offer amounts may vary from the amount stated. We Encourage You to Apply: At Rue Gilt Groupe, diversity enriches our passion, collaboration, kindness and innovation. We’re committed to fostering an inclusive environment where every Associate is empowered to learn, grow and bring their full self to work. Even if you don't check off every qualification in the job description, that's okay. We encourage you to apply to any role that excites you and sparks delight! We can't wait to learn more about you. Work Authorization Rue Gilt Groupe requires all applicants to be currently authorized to work in the United States on a full-time basis. This position is not eligible for visa sponsorship now or in the future . Rue Gilt Groupe is an Equal Opportunity Employer and will consider all qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. ABOUT US: Ready for the most memorable – and stylish – experience of your professional career? Then join us at Rue Gilt Groupe. Combining three complementary brands, Rue La La, Gilt, and Shop Simon, we are the premier off-price e-commerce portfolio company. Our model defined the online treasure hunt through its daily sale events allowing our customers to discover over 5,000 premium and luxury brands at prices up to 70% off full-price retail. We believe in fashion for all, sparking delight through daily discovery and shopping as an occasion to celebrate!  World-class merchandising, technology and marketing bring our shopping experience to life, and we hire world-class people to do it.  Living our values and being empowered, tenacious, passionate, collaborative, innovative, and kind is something we strive for every single day. We meet over coffee and brainstorm new ways to spark delight for our members. Volunteer on- and off-hours together. Plan some serious surprises for our coworkers, because nothing ignites innovation like a breakfast cereal buffet or an afternoon slice of cake. And we don't hesitate to use our associate discount – after all, we're as enthusiastic about style as our customers. The way we work?  It's so much more than what happens between the weekends. It empowers us to think, create, and innovate, so we can deliver the first-rate experience today's customer’s demand. Rue Gilt Groupe GDPR/CCPA Pre-Collection Notice for Job Applications: We collect personal information (PI) from you in connection with your application for employment with Rue Gilt Groupe, including identifiers, contact information, employment and education history, and related information. We use this PI for purposes related to evaluating your application and potential employment. Depending on your location, you may have rights under GDPR or U.S. state privacy laws. For additional details or if you have questions, please see our GDPR Applicant Privacy Notice and CCPA Applicant Privacy Notice or contact us at recruitingcoordinator@ruegiltgroupe.com.

Location: Canada (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote opportunity and we would be interested in applicants from Canada in EST time zones only at this time. Senior Engineering Manager, Grafana Frontend The Opportunity: Grafana is an open-source observability product and a platform that teams and plugin developers build on. The Frontend group shapes its user experience (from dashboards and visualisation to navigation, search and sharing) and the foundations that support engineering teams and community contributors across the Grafana ecosystem. As Senior Engineering Manager, you’ll lead the Frontend Platform and Navigation squads, owning their performance, delivery and customer outcomes. Frontend Platform enables teams to build reliable, high-quality experiences; Navigation helps users find and organise resources and move confidently through Grafana. You’ll develop senior engineers, partner with Product and Design, and improve how teams work, including through AI and automation. We use Cloud-first rollout and experimentation to learn quickly, bringing relevant improvements to OSS and Enterprise. AI Notice: We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google. What You’ll Be Doing: Be accountable for the performance of two distributed engineering squads: set clear expectations, delegate effectively, coach and develop each team member, give timely feedback, address performance gaps and build a culture of trust and accountability. Own hiring and team planning across both squads, aligning team capacity and skills with product priorities and longer-term needs. Lead discovery with your squads: engage directly with customers, community members and internal users, combine their feedback with research and usage evidence, and use those insights to shape roadmaps and priorities. Partner with Product, Design and engineering leaders to set priorities, resolve dependencies and make trade-offs between customer needs, long-term investments and operational demands. Own delivery across both squads from discovery through rollout and measurement: set milestones, surface risks early and intervene when commitments are at risk. Use AI regularly in your management work to synthesise research and feedback, inform roadmap and resourcing decisions, and streamline coordination, reporting and follow-through. Improve how the squads plan, make decisions and deliver. Lead the adoption of AI and automation across engineering and operational workflows, evaluating their impact on delivery speed, quality and time spent on repetitive work. Set engineering direction with senior engineers for the frontend foundations owned by your squads, including developer experience, accessibility, architecture, tooling, reliability and multitenant capabilities. Set engineering direction for navigation, search and resource organisation, including where AI-assisted discovery can help users find what they need. Set and uphold engineering standards for quality, security and operability, including how teams evaluate and validate AI-assisted work. Lead improvements across Grafana and R&D that increase engineering productivity and improve business outcomes. Participate in the engineering management on-call rota, coordinate responses and drive improvements that reduce recurring disruption. Regularly use Grafana’s AI capabilities for observability, incident investigation and management, bringing that experience into product feedback and roadmap decisions. What Makes You a Great Fit Significant experience managing senior engineers, building healthy teams and developing technical leaders. You give clear feedback and address performance gaps directly and fairly. A strong technical foundation in modern web or frontend systems, enabling you to evaluate technical trade-offs and shape architectural and engineering-quality decisions with senior engineers. A track record of turning ambiguous, cross-team problems into clear priorities and measurable results, managing delivery risks and operational demands. Strong product and customer judgement, with the ability to connect engineering investments to user, developer and business outcomes. Clear, concise written communication and the ability to work effectively in a remote, globally distributed organisation. An appreciation for open-source development and the judgement to balance Cloud-first delivery with the needs of customers, community members and internal teams. Practical experience using AI and automation in your own leadership work, and leading teams to adopt them effectively. Bonus Points For Experience with React, TypeScript or comparable large-scale frontend ecosystems. Experience leading a developer platform team, including support for plugins or extensions. Experience with navigation, search, information architecture or resource-management products. Experience delivering multitenant SaaS or major platform migrations. Experience working on a widely adopted open-source product. Compensation & Rewards: In Canada, the Base compensation range for this role is CAD 211,450 - CAD 253,740 . Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Germany (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. Senior Engineering Manager, Grafana Frontend The Opportunity: Grafana is an open-source observability product and a platform that teams and plugin developers build on. The Frontend group shapes its user experience (from dashboards and visualisation to navigation, search and sharing) and the foundations that support engineering teams and community contributors across the Grafana ecosystem. As Senior Engineering Manager, you’ll lead the Frontend Platform and Navigation squads, owning their performance, delivery and customer outcomes. Frontend Platform enables teams to build reliable, high-quality experiences; Navigation helps users find and organise resources and move confidently through Grafana. You’ll develop senior engineers, partner with Product and Design, and improve how teams work, including through AI and automation. We use Cloud-first rollout and experimentation to learn quickly, bringing relevant improvements to OSS and Enterprise. AI Notice: We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google. What You’ll Be Doing: Be accountable for the performance of two distributed engineering squads: set clear expectations, delegate effectively, coach and develop each team member, give timely feedback, address performance gaps and build a culture of trust and accountability. Own hiring and team planning across both squads, aligning team capacity and skills with product priorities and longer-term needs. Lead discovery with your squads: engage directly with customers, community members and internal users, combine their feedback with research and usage evidence, and use those insights to shape roadmaps and priorities. Partner with Product, Design and engineering leaders to set priorities, resolve dependencies and make trade-offs between customer needs, long-term investments and operational demands. Own delivery across both squads from discovery through rollout and measurement: set milestones, surface risks early and intervene when commitments are at risk. Use AI regularly in your management work to synthesise research and feedback, inform roadmap and resourcing decisions, and streamline coordination, reporting and follow-through. Improve how the squads plan, make decisions and deliver. Lead the adoption of AI and automation across engineering and operational workflows, evaluating their impact on delivery speed, quality and time spent on repetitive work. Set engineering direction with senior engineers for the frontend foundations owned by your squads, including developer experience, accessibility, architecture, tooling, reliability and multitenant capabilities. Set engineering direction for navigation, search and resource organisation, including where AI-assisted discovery can help users find what they need. Set and uphold engineering standards for quality, security and operability, including how teams evaluate and validate AI-assisted work. Lead improvements across Grafana and R&D that increase engineering productivity and improve business outcomes. Participate in the engineering management on-call rota, coordinate responses and drive improvements that reduce recurring disruption. Regularly use Grafana’s AI capabilities for observability, incident investigation and management, bringing that experience into product feedback and roadmap decisions. What Makes You a Great Fit Significant experience managing senior engineers, building healthy teams and developing technical leaders. You give clear feedback and address performance gaps directly and fairly. A strong technical foundation in modern web or frontend systems, enabling you to evaluate technical trade-offs and shape architectural and engineering-quality decisions with senior engineers. A track record of turning ambiguous, cross-team problems into clear priorities and measurable results, managing delivery risks and operational demands. Strong product and customer judgement, with the ability to connect engineering investments to user, developer and business outcomes. Clear, concise written communication and the ability to work effectively in a remote, globally distributed organisation. An appreciation for open-source development and the judgement to balance Cloud-first delivery with the needs of customers, community members and internal teams. Practical experience using AI and automation in your own leadership work, and leading teams to adopt them effectively. Bonus Points For Experience with React, TypeScript or comparable large-scale frontend ecosystems. Experience leading a developer platform team, including support for plugins or extensions. Experience with navigation, search, information architecture or resource-management products. Experience delivering multitenant SaaS or major platform migrations. Experience working on a widely adopted open-source product. Compensation & Rewards: In Germany, the Base compensation range for this role is EUR 124,571 - EUR 149,485 . Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Republic of Ireland (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. Senior Engineering Manager, Grafana Frontend The Opportunity: Grafana is an open-source observability product and a platform that teams and plugin developers build on. The Frontend group shapes its user experience (from dashboards and visualisation to navigation, search and sharing) and the foundations that support engineering teams and community contributors across the Grafana ecosystem. As Senior Engineering Manager, you’ll lead the Frontend Platform and Navigation squads, owning their performance, delivery and customer outcomes. Frontend Platform enables teams to build reliable, high-quality experiences; Navigation helps users find and organise resources and move confidently through Grafana. You’ll develop senior engineers, partner with Product and Design, and improve how teams work, including through AI and automation. We use Cloud-first rollout and experimentation to learn quickly, bringing relevant improvements to OSS and Enterprise. AI Notice: We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google. What You’ll Be Doing: Be accountable for the performance of two distributed engineering squads: set clear expectations, delegate effectively, coach and develop each team member, give timely feedback, address performance gaps and build a culture of trust and accountability. Own hiring and team planning across both squads, aligning team capacity and skills with product priorities and longer-term needs. Lead discovery with your squads: engage directly with customers, community members and internal users, combine their feedback with research and usage evidence, and use those insights to shape roadmaps and priorities. Partner with Product, Design and engineering leaders to set priorities, resolve dependencies and make trade-offs between customer needs, long-term investments and operational demands. Own delivery across both squads from discovery through rollout and measurement: set milestones, surface risks early and intervene when commitments are at risk. Use AI regularly in your management work to synthesise research and feedback, inform roadmap and resourcing decisions, and streamline coordination, reporting and follow-through. Improve how the squads plan, make decisions and deliver. Lead the adoption of AI and automation across engineering and operational workflows, evaluating their impact on delivery speed, quality and time spent on repetitive work. Set engineering direction with senior engineers for the frontend foundations owned by your squads, including developer experience, accessibility, architecture, tooling, reliability and multitenant capabilities. Set engineering direction for navigation, search and resource organisation, including where AI-assisted discovery can help users find what they need. Set and uphold engineering standards for quality, security and operability, including how teams evaluate and validate AI-assisted work. Lead improvements across Grafana and R&D that increase engineering productivity and improve business outcomes. Participate in the engineering management on-call rota, coordinate responses and drive improvements that reduce recurring disruption. Regularly use Grafana’s AI capabilities for observability, incident investigation and management, bringing that experience into product feedback and roadmap decisions. What Makes You a Great Fit Significant experience managing senior engineers, building healthy teams and developing technical leaders. You give clear feedback and address performance gaps directly and fairly. A strong technical foundation in modern web or frontend systems, enabling you to evaluate technical trade-offs and shape architectural and engineering-quality decisions with senior engineers. A track record of turning ambiguous, cross-team problems into clear priorities and measurable results, managing delivery risks and operational demands. Strong product and customer judgement, with the ability to connect engineering investments to user, developer and business outcomes. Clear, concise written communication and the ability to work effectively in a remote, globally distributed organisation. An appreciation for open-source development and the judgement to balance Cloud-first delivery with the needs of customers, community members and internal teams. Practical experience using AI and automation in your own leadership work, and leading teams to adopt them effectively. Bonus Points For Experience with React, TypeScript or comparable large-scale frontend ecosystems. Experience leading a developer platform team, including support for plugins or extensions. Experience with navigation, search, information architecture or resource-management products. Experience delivering multitenant SaaS or major platform migrations. Experience working on a widely adopted open-source product. Compensation & Rewards: In Ireland, the Base compensation range for this role is EUR 133,600 - EUR 160,320 . Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Spain (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. Senior Engineering Manager, Grafana Frontend The Opportunity: Grafana is an open-source observability product and a platform that teams and plugin developers build on. The Frontend group shapes its user experience (from dashboards and visualisation to navigation, search and sharing) and the foundations that support engineering teams and community contributors across the Grafana ecosystem. As Senior Engineering Manager, you’ll lead the Frontend Platform and Navigation squads, owning their performance, delivery and customer outcomes. Frontend Platform enables teams to build reliable, high-quality experiences; Navigation helps users find and organise resources and move confidently through Grafana. You’ll develop senior engineers, partner with Product and Design, and improve how teams work, including through AI and automation. We use Cloud-first rollout and experimentation to learn quickly, bringing relevant improvements to OSS and Enterprise. AI Notice: We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google. What You’ll Be Doing: Be accountable for the performance of two distributed engineering squads: set clear expectations, delegate effectively, coach and develop each team member, give timely feedback, address performance gaps and build a culture of trust and accountability. Own hiring and team planning across both squads, aligning team capacity and skills with product priorities and longer-term needs. Lead discovery with your squads: engage directly with customers, community members and internal users, combine their feedback with research and usage evidence, and use those insights to shape roadmaps and priorities. Partner with Product, Design and engineering leaders to set priorities, resolve dependencies and make trade-offs between customer needs, long-term investments and operational demands. Own delivery across both squads from discovery through rollout and measurement: set milestones, surface risks early and intervene when commitments are at risk. Use AI regularly in your management work to synthesise research and feedback, inform roadmap and resourcing decisions, and streamline coordination, reporting and follow-through. Improve how the squads plan, make decisions and deliver. Lead the adoption of AI and automation across engineering and operational workflows, evaluating their impact on delivery speed, quality and time spent on repetitive work. Set engineering direction with senior engineers for the frontend foundations owned by your squads, including developer experience, accessibility, architecture, tooling, reliability and multitenant capabilities. Set engineering direction for navigation, search and resource organisation, including where AI-assisted discovery can help users find what they need. Set and uphold engineering standards for quality, security and operability, including how teams evaluate and validate AI-assisted work. Lead improvements across Grafana and R&D that increase engineering productivity and improve business outcomes. Participate in the engineering management on-call rota, coordinate responses and drive improvements that reduce recurring disruption. Regularly use Grafana’s AI capabilities for observability, incident investigation and management, bringing that experience into product feedback and roadmap decisions. What Makes You a Great Fit Significant experience managing senior engineers, building healthy teams and developing technical leaders. You give clear feedback and address performance gaps directly and fairly. A strong technical foundation in modern web or frontend systems, enabling you to evaluate technical trade-offs and shape architectural and engineering-quality decisions with senior engineers. A track record of turning ambiguous, cross-team problems into clear priorities and measurable results, managing delivery risks and operational demands. Strong product and customer judgement, with the ability to connect engineering investments to user, developer and business outcomes. Clear, concise written communication and the ability to work effectively in a remote, globally distributed organisation. An appreciation for open-source development and the judgement to balance Cloud-first delivery with the needs of customers, community members and internal teams. Practical experience using AI and automation in your own leadership work, and leading teams to adopt them effectively. Bonus Points For Experience with React, TypeScript or comparable large-scale frontend ecosystems. Experience leading a developer platform team, including support for plugins or extensions. Experience with navigation, search, information architecture or resource-management products. Experience delivering multitenant SaaS or major platform migrations. Experience working on a widely adopted open-source product. Compensation & Rewards: In Spain, the Base compensation range for this role is EUR 106,680 - EUR 128,016 . Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Sweden (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. Senior Engineering Manager, Grafana Frontend The Opportunity: Grafana is an open-source observability product and a platform that teams and plugin developers build on. The Frontend group shapes its user experience (from dashboards and visualisation to navigation, search and sharing) and the foundations that support engineering teams and community contributors across the Grafana ecosystem. As Senior Engineering Manager, you’ll lead the Frontend Platform and Navigation squads, owning their performance, delivery and customer outcomes. Frontend Platform enables teams to build reliable, high-quality experiences; Navigation helps users find and organise resources and move confidently through Grafana. You’ll develop senior engineers, partner with Product and Design, and improve how teams work, including through AI and automation. We use Cloud-first rollout and experimentation to learn quickly, bringing relevant improvements to OSS and Enterprise. AI Notice: We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google. What You’ll Be Doing: Be accountable for the performance of two distributed engineering squads: set clear expectations, delegate effectively, coach and develop each team member, give timely feedback, address performance gaps and build a culture of trust and accountability. Own hiring and team planning across both squads, aligning team capacity and skills with product priorities and longer-term needs. Lead discovery with your squads: engage directly with customers, community members and internal users, combine their feedback with research and usage evidence, and use those insights to shape roadmaps and priorities. Partner with Product, Design and engineering leaders to set priorities, resolve dependencies and make trade-offs between customer needs, long-term investments and operational demands. Own delivery across both squads from discovery through rollout and measurement: set milestones, surface risks early and intervene when commitments are at risk. Use AI regularly in your management work to synthesise research and feedback, inform roadmap and resourcing decisions, and streamline coordination, reporting and follow-through. Improve how the squads plan, make decisions and deliver. Lead the adoption of AI and automation across engineering and operational workflows, evaluating their impact on delivery speed, quality and time spent on repetitive work. Set engineering direction with senior engineers for the frontend foundations owned by your squads, including developer experience, accessibility, architecture, tooling, reliability and multitenant capabilities. Set engineering direction for navigation, search and resource organisation, including where AI-assisted discovery can help users find what they need. Set and uphold engineering standards for quality, security and operability, including how teams evaluate and validate AI-assisted work. Lead improvements across Grafana and R&D that increase engineering productivity and improve business outcomes. Participate in the engineering management on-call rota, coordinate responses and drive improvements that reduce recurring disruption. Regularly use Grafana’s AI capabilities for observability, incident investigation and management, bringing that experience into product feedback and roadmap decisions. What Makes You a Great Fit Significant experience managing senior engineers, building healthy teams and developing technical leaders. You give clear feedback and address performance gaps directly and fairly. A strong technical foundation in modern web or frontend systems, enabling you to evaluate technical trade-offs and shape architectural and engineering-quality decisions with senior engineers. A track record of turning ambiguous, cross-team problems into clear priorities and measurable results, managing delivery risks and operational demands. Strong product and customer judgement, with the ability to connect engineering investments to user, developer and business outcomes. Clear, concise written communication and the ability to work effectively in a remote, globally distributed organisation. An appreciation for open-source development and the judgement to balance Cloud-first delivery with the needs of customers, community members and internal teams. Practical experience using AI and automation in your own leadership work, and leading teams to adopt them effectively. Bonus Points For Experience with React, TypeScript or comparable large-scale frontend ecosystems. Experience leading a developer platform team, including support for plugins or extensions. Experience with navigation, search, information architecture or resource-management products. Experience delivering multitenant SaaS or major platform migrations. Experience working on a widely adopted open-source product. Compensation & Rewards: In Sweden, the Base compensation range for this role is SEK 996,819 - SEK 1,196,182 . Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: United Kingdom (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. Senior Engineering Manager, Grafana Frontend The Opportunity: Grafana is an open-source observability product and a platform that teams and plugin developers build on. The Frontend group shapes its user experience (from dashboards and visualisation to navigation, search and sharing) and the foundations that support engineering teams and community contributors across the Grafana ecosystem. As Senior Engineering Manager, you’ll lead the Frontend Platform and Navigation squads, owning their performance, delivery and customer outcomes. Frontend Platform enables teams to build reliable, high-quality experiences; Navigation helps users find and organise resources and move confidently through Grafana. You’ll develop senior engineers, partner with Product and Design, and improve how teams work, including through AI and automation. We use Cloud-first rollout and experimentation to learn quickly, bringing relevant improvements to OSS and Enterprise. AI Notice: We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google. What You’ll Be Doing: Be accountable for the performance of two distributed engineering squads: set clear expectations, delegate effectively, coach and develop each team member, give timely feedback, address performance gaps and build a culture of trust and accountability. Own hiring and team planning across both squads, aligning team capacity and skills with product priorities and longer-term needs. Lead discovery with your squads: engage directly with customers, community members and internal users, combine their feedback with research and usage evidence, and use those insights to shape roadmaps and priorities. Partner with Product, Design and engineering leaders to set priorities, resolve dependencies and make trade-offs between customer needs, long-term investments and operational demands. Own delivery across both squads from discovery through rollout and measurement: set milestones, surface risks early and intervene when commitments are at risk. Use AI regularly in your management work to synthesise research and feedback, inform roadmap and resourcing decisions, and streamline coordination, reporting and follow-through. Improve how the squads plan, make decisions and deliver. Lead the adoption of AI and automation across engineering and operational workflows, evaluating their impact on delivery speed, quality and time spent on repetitive work. Set engineering direction with senior engineers for the frontend foundations owned by your squads, including developer experience, accessibility, architecture, tooling, reliability and multitenant capabilities. Set engineering direction for navigation, search and resource organisation, including where AI-assisted discovery can help users find what they need. Set and uphold engineering standards for quality, security and operability, including how teams evaluate and validate AI-assisted work. Lead improvements across Grafana and R&D that increase engineering productivity and improve business outcomes. Participate in the engineering management on-call rota, coordinate responses and drive improvements that reduce recurring disruption. Regularly use Grafana’s AI capabilities for observability, incident investigation and management, bringing that experience into product feedback and roadmap decisions. What Makes You a Great Fit Significant experience managing senior engineers, building healthy teams and developing technical leaders. You give clear feedback and address performance gaps directly and fairly. A strong technical foundation in modern web or frontend systems, enabling you to evaluate technical trade-offs and shape architectural and engineering-quality decisions with senior engineers. A track record of turning ambiguous, cross-team problems into clear priorities and measurable results, managing delivery risks and operational demands. Strong product and customer judgement, with the ability to connect engineering investments to user, developer and business outcomes. Clear, concise written communication and the ability to work effectively in a remote, globally distributed organisation. An appreciation for open-source development and the judgement to balance Cloud-first delivery with the needs of customers, community members and internal teams. Practical experience using AI and automation in your own leadership work, and leading teams to adopt them effectively. Bonus Points For Experience with React, TypeScript or comparable large-scale frontend ecosystems. Experience leading a developer platform team, including support for plugins or extensions. Experience with navigation, search, information architecture or resource-management products. Experience delivering multitenant SaaS or major platform migrations. Experience working on a widely adopted open-source product. Compensation & Rewards: In the United Kingdom, the Base compensation range for this role is GBP 117,949 - GBP 141,539 . Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: United States (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote opportunity and we would be interested in applicants from USA in EST time zones only at this time. Senior Engineering Manager, Grafana Frontend The Opportunity: Grafana is an open-source observability product and a platform that teams and plugin developers build on. The Frontend group shapes its user experience (from dashboards and visualisation to navigation, search and sharing) and the foundations that support engineering teams and community contributors across the Grafana ecosystem. As Senior Engineering Manager, you’ll lead the Frontend Platform and Navigation squads, owning their performance, delivery and customer outcomes. Frontend Platform enables teams to build reliable, high-quality experiences; Navigation helps users find and organise resources and move confidently through Grafana. You’ll develop senior engineers, partner with Product and Design, and improve how teams work, including through AI and automation. We use Cloud-first rollout and experimentation to learn quickly, bringing relevant improvements to OSS and Enterprise. AI Notice: We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google. What You’ll Be Doing: Be accountable for the performance of two distributed engineering squads: set clear expectations, delegate effectively, coach and develop each team member, give timely feedback, address performance gaps and build a culture of trust and accountability. Own hiring and team planning across both squads, aligning team capacity and skills with product priorities and longer-term needs. Lead discovery with your squads: engage directly with customers, community members and internal users, combine their feedback with research and usage evidence, and use those insights to shape roadmaps and priorities. Partner with Product, Design and engineering leaders to set priorities, resolve dependencies and make trade-offs between customer needs, long-term investments and operational demands. Own delivery across both squads from discovery through rollout and measurement: set milestones, surface risks early and intervene when commitments are at risk. Use AI regularly in your management work to synthesise research and feedback, inform roadmap and resourcing decisions, and streamline coordination, reporting and follow-through. Improve how the squads plan, make decisions and deliver. Lead the adoption of AI and automation across engineering and operational workflows, evaluating their impact on delivery speed, quality and time spent on repetitive work. Set engineering direction with senior engineers for the frontend foundations owned by your squads, including developer experience, accessibility, architecture, tooling, reliability and multitenant capabilities. Set engineering direction for navigation, search and resource organisation, including where AI-assisted discovery can help users find what they need. Set and uphold engineering standards for quality, security and operability, including how teams evaluate and validate AI-assisted work. Lead improvements across Grafana and R&D that increase engineering productivity and improve business outcomes. Participate in the engineering management on-call rota, coordinate responses and drive improvements that reduce recurring disruption. Regularly use Grafana’s AI capabilities for observability, incident investigation and management, bringing that experience into product feedback and roadmap decisions. What Makes You a Great Fit Significant experience managing senior engineers, building healthy teams and developing technical leaders. You give clear feedback and address performance gaps directly and fairly. A strong technical foundation in modern web or frontend systems, enabling you to evaluate technical trade-offs and shape architectural and engineering-quality decisions with senior engineers. A track record of turning ambiguous, cross-team problems into clear priorities and measurable results, managing delivery risks and operational demands. Strong product and customer judgement, with the ability to connect engineering investments to user, developer and business outcomes. Clear, concise written communication and the ability to work effectively in a remote, globally distributed organisation. An appreciation for open-source development and the judgement to balance Cloud-first delivery with the needs of customers, community members and internal teams. Practical experience using AI and automation in your own leadership work, and leading teams to adopt them effectively. Bonus Points For Experience with React, TypeScript or comparable large-scale frontend ecosystems. Experience leading a developer platform team, including support for plugins or extensions. Experience with navigation, search, information architecture or resource-management products. Experience delivering multitenant SaaS or major platform migrations. Experience working on a widely adopted open-source product. Compensation & Rewards: In the United States, the Base compensation range for this role is USD 208,602 - USD 250,322 . Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .