Человека на стыке финансов и данных: понимает управленческую отчетность и сам работает с базой данных. Систему отчетности предстоит построить с нуля, от данных в PostgreSQL до отчетов для фаундеров.
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Человека на стыке финансов и данных: понимает управленческую отчетность и сам работает с базой данных. Систему отчетности предстоит построить с нуля, от данных в PostgreSQL до отчетов для фаундеров.
Location: London, United Kingdom Workplace: hybrid About Global University Systems Global University Systems (GUS) is one of the world's leading education groups, bringing together a diverse network of higher education institutions, academic partners and student recruitment organisations across multiple countries. With more than 11,000 colleagues and 36 academic institutions worldwide, we combine global scale with an entrepreneurial mindset, creating opportunities to innovate, grow and make an impact. As an ambitious international organisation, we continue to evolve, invest and expand, giving our people the chance to help shape what comes next and to change lives through education. The Role We are looking for a highly organised and relationship-focused Post-Acquisition Project Manager to join our growing Value Creation team. Acquisitions are a critical part of GUS's growth strategy. This role will ensure newly acquired institutions transition smoothly from transaction completion into operational ownership, helping deliver a structured and successful integration experience. You'll act as the central coordinator during the first stages of ownership, working across finance, legal, governance, compliance, technology, operations and leadership teams to ensure completion actions are delivered, obligations are met and integration activities stay on track. This is a role for someone who enjoys bringing order to complexity, building relationships across multiple stakeholder groups and making sure important projects move forward at pace. You'll have significant visibility across the organisation and will work closely with senior stakeholders involved in acquisitions and portfolio management. What you'll be doing Owning and coordinating post-acquisition integration plans for newly acquired institutions. Managing post-completion activities and ensuring all transaction-related actions are completed on time. Coordinating activity across finance, legal, regulatory, governance, compliance and operational workstreams. Tracking completion conditions, obligations and key milestones following acquisition close. Establishing governance processes, reporting structures and project tracking tools. Managing project plans, dependencies, risks and issue logs. Producing regular progress updates for senior stakeholders and leadership teams. Supporting board, governance and regulatory transition activities where required. Acting as a key point of contact between GUS teams and newly acquired institutions. Supporting the handover from transaction delivery into longer-term value creation programmes. Leading or supporting specific transformation and integration projects across the portfolio. Driving accountability and ensuring actions are completed by relevant stakeholders. What we're looking for You will be an experienced project professional who is comfortable operating across multiple workstreams and stakeholder groups, particularly within acquisition, integration or transformation environments. Ideally, you will bring: 5-10 years' experience in project management, integration, transformation, PMO or M&A environments. Experience within a private equity-backed business, consolidator, consulting firm, corporate development team or acquisitive organisation. Strong programme and project management skills, including planning, governance and reporting. Experience coordinating cross-functional stakeholders across finance, legal, compliance, operations and leadership teams. Excellent communication and relationship-building skills. A structured approach to problem-solving and managing competing priorities. Strong risk management and organisational skills. The ability to bring clarity and momentum to complex projects. Experience supporting integration, carve-out, transformation or post-merger activities. Confidence working with senior stakeholders and executives. Experience within education is not essential. We are particularly interested in individuals who have worked in environments where acquisitions, integrations and organisational change are a regular part of business operations. What you'll gain This is an opportunity to join a newly forming Value Creation team and play a key role in supporting GUS's acquisition strategy. You'll gain exposure to high-profile transactions, work closely with senior leaders and help shape how acquisitions are successfully integrated across a global education group. What we offer: Hybrid working - most roles offer hybrid or flexible arrangements to support work-life balance. Contributory Pension Scheme - 5% personal contribution & 3% Company contribution, so you can build long-term financial security with added benefits of the company contributions. Private Medical Insurance (T&C's apply) - prioritising your wellbeing with speedy access to healthcare whenever you need support. 25 days annual leave plus bank holidays - time to rest, recharge, and balance life beyond work. Season Ticket Loan (T&C's apply) - spread the cost of your commute with an interest-free travel loan. Eye Care Vouchers - support for regular eye tests and essential eyewear. Training & Development opportunities (T&C's apply) - access to short courses via FutureLearn and Group-wide professional development programmes. Staff Discount Scheme - via My Rewards Hub, from various retailers – Fashion, Grocery, Health & Beauty, Travel, Automotive, Furniture, Dining, Sports and Leisure, Electronics, etc Employee Assistance Programme - confidential support for your wellbeing, whenever you need it. Refer a Friend Scheme for staff members (T&C's apply) - earn rewards for helping us bring great talent into the team If you feel this is the role you are looking for, please click below to apply for the role! We will screen all applicants and select candidates whose qualifications meet our requirements. We will carefully consider your application during the initial screening and will contact you if you are selected to continue for the next stage of the recruitment process. We wish you every success in your job search. GUS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief. Our data privacy policy can be viewed here .
Location: London, United Kingdom Workplace: hybrid About Global University Systems Global University Systems (GUS) is one of the world's leading education groups, bringing together a diverse network of higher education institutions, academic partners and student recruitment organisations across multiple countries. With more than 11,000 colleagues and 36 academic institutions worldwide, we combine global scale with an entrepreneurial mindset, creating opportunities to innovate, grow and make an impact. As an ambitious international organisation, we continue to evolve, invest and expand, giving our people the chance to help shape what comes next and to change lives through education. The Role We are looking for a highly organised and relationship-focused Post-Acquisition Project Manager to join our growing Value Creation team. Acquisitions are a critical part of GUS's growth strategy. This role will ensure newly acquired institutions transition smoothly from transaction completion into operational ownership, helping deliver a structured and successful integration experience. You'll act as the central coordinator during the first stages of ownership, working across finance, legal, governance, compliance, technology, operations and leadership teams to ensure completion actions are delivered, obligations are met and integration activities stay on track. This is a role for someone who enjoys bringing order to complexity, building relationships across multiple stakeholder groups and making sure important projects move forward at pace. You'll have significant visibility across the organisation and will work closely with senior stakeholders involved in acquisitions and portfolio management. What you'll be doing Owning and coordinating post-acquisition integration plans for newly acquired institutions. Managing post-completion activities and ensuring all transaction-related actions are completed on time. Coordinating activity across finance, legal, regulatory, governance, compliance and operational workstreams. Tracking completion conditions, obligations and key milestones following acquisition close. Establishing governance processes, reporting structures and project tracking tools. Managing project plans, dependencies, risks and issue logs. Producing regular progress updates for senior stakeholders and leadership teams. Supporting board, governance and regulatory transition activities where required. Acting as a key point of contact between GUS teams and newly acquired institutions. Supporting the handover from transaction delivery into longer-term value creation programmes. Leading or supporting specific transformation and integration projects across the portfolio. Driving accountability and ensuring actions are completed by relevant stakeholders. What we're looking for You will be an experienced project professional who is comfortable operating across multiple workstreams and stakeholder groups, particularly within acquisition, integration or transformation environments. Ideally, you will bring: 5-10 years' experience in project management, integration, transformation, PMO or M&A environments. Experience within a private equity-backed business, consolidator, consulting firm, corporate development team or acquisitive organisation. Strong programme and project management skills, including planning, governance and reporting. Experience coordinating cross-functional stakeholders across finance, legal, compliance, operations and leadership teams. Excellent communication and relationship-building skills. A structured approach to problem-solving and managing competing priorities. Strong risk management and organisational skills. The ability to bring clarity and momentum to complex projects. Experience supporting integration, carve-out, transformation or post-merger activities. Confidence working with senior stakeholders and executives. Experience within education is not essential. We are particularly interested in individuals who have worked in environments where acquisitions, integrations and organisational change are a regular part of business operations. What you'll gain This is an opportunity to join a newly forming Value Creation team and play a key role in supporting GUS's acquisition strategy. You'll gain exposure to high-profile transactions, work closely with senior leaders and help shape how acquisitions are successfully integrated across a global education group. What we offer: Hybrid working - most roles offer hybrid or flexible arrangements to support work-life balance. Contributory Pension Scheme - 5% personal contribution & 3% Company contribution, so you can build long-term financial security with added benefits of the company contributions. Private Medical Insurance (T&C's apply) - prioritising your wellbeing with speedy access to healthcare whenever you need support. 25 days annual leave plus bank holidays - time to rest, recharge, and balance life beyond work. Season Ticket Loan (T&C's apply) - spread the cost of your commute with an interest-free travel loan. Eye Care Vouchers - support for regular eye tests and essential eyewear. Training & Development opportunities (T&C's apply) - access to short courses via FutureLearn and Group-wide professional development programmes. Staff Discount Scheme - via My Rewards Hub, from various retailers – Fashion, Grocery, Health & Beauty, Travel, Automotive, Furniture, Dining, Sports and Leisure, Electronics, etc Employee Assistance Programme - confidential support for your wellbeing, whenever you need it. Refer a Friend Scheme for staff members (T&C's apply) - earn rewards for helping us bring great talent into the team If you feel this is the role you are looking for, please click below to apply for the role! We will screen all applicants and select candidates whose qualifications meet our requirements. We will carefully consider your application during the initial screening and will contact you if you are selected to continue for the next stage of the recruitment process. We wish you every success in your job search. GUS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief. Our data privacy policy can be viewed here .
Location: Germany (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote opportunity and we would be interested in applications from the UK, Ireland, Sweden, Spain and Germany. The opportunity: Grafana Labs is building a native experimentation platform: a Grafana app that lets teams define A/B tests, connect them to feature flags and product telemetry, and get trustworthy, statistically sound answers about what their changes actually did. It started as a hackathon project and is now used by Grafana engineering and product teams in our internal environment to run real experiments. The next step is to make it a first-class product: one we rely on every day internally and, over time, one we offer to Grafana Cloud customers alongside Frontend Observability, Session Replay and our other user-experience capabilities. You'll join the Product Analytics team , a group of highly technical product analysts who help teams across Grafana understand how our products are used and run experiments on them. As the team's dedicated software engineer, you'll own the engineering of the experimentation app and have a lot of influence over where it goes. You'll partner closely with data scientists on the statistics, data engineers on event pipelines and the data warehouse, software engineers across Grafana on feature flags, Frontend Observability and the App Platform, and product stakeholders who rely on experiment results to make decisions. This is a hands-on engineering role that ships production code. It is not an analyst role. About the product: The experimentation app is built on the Grafana App Platform: Frontend: a TypeScript and React app plugin using @grafana/ui, plus a custom datasource plugin that powers experiment statistics panels. Backend: Go, built with the Grafana App SDK. Experiments are Kubernetes-style custom resources defined in CUE, with an operator, admission webhooks, and support for declarative, GitOps-style management. Feature flags: integration with OpenFeature and the OpenFeature Remote Evaluation Protocol (OFREP) , Grafana's multi-tenant feature toggle service, and an embedded GO Feature Flag evaluator. Statistics engine: a Bayesian analysis engine (TypeScript, with a Go port) that produces a direction-aware verdict per metric, probability to be best, credible intervals, expected loss and sample-size recommendations. Data: experiment exposure and outcome events flow from product instrumentation through RudderStack into BigQuery, or from Grafana Faro into Loki, and are queried live through Grafana datasources. AI: experiment authoring assisted by Grafana Assistant , which discovers relevant data and drafts the experiment configuration for a human to review. What You’ll be doing: Evolve the experimentation app from internal tool to product. Full ownership of features end to end across the React frontend and Go backend, from problem framing and design through rollout, measurement and iteration. Build the experimentation experience. Develop intuitive workflows for defining hypotheses, configuring experiments and metrics, managing their lifecycle, and exploring results. Make these experiences useful for product managers and analysts as well as engineers. Make instrumentation easier to adopt and trust . Evolve the experimentation SDK and its OpenFeature and Faro integrations. Help teams connect variant assignment, actual exposure, and outcome events with consistent identity and event contracts. Connect experiments to the rest of Grafana’s user-experience stack. Integrate with Grafana Faro and Frontend Observability so flag exposures and outcomes are captured automatically, and link experiment results to Session Replay and critical user journeys so teams can see why a variant won, not only that it won. Harden the statistics and analysis path. Work with our data analysts to extend the statistics engine, and make analysis scalable, cost-aware and correct. Examples include moving computation server-side, scheduled analysis, alerting on experiment health, and guardrails against misleading results. Use AI where it genuinely helps. Extend the Grafana Assistant integration for authoring, explaining and reporting on experiments. Raise the engineering bar. Mentor teammates, including analysts who contribute code, through code review, pairing and design docs. Write the architecture decision records (ADRs), docs and demos that help other teams adopt experimentation. Own what you ship. Take part in on-call for the services you build, and support the internal teams that run experiments on them. We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups, always with strong code review and quality standards. You’ll also have access to the latest frontier models from OpenAI, Anthropic, and Google. What makes you a great fit: We highly value people who are intellectually curious, default to transparency, have a strong bias towards action, and are kind and enjoy working as a team. Strong full-stack engineering experience. You’ve built and operated production web applications with TypeScript and React, and backend services in Go (or a similar language, with willingness to work in Go). You value maintainability, automated testing and secure development practices. Experience building an in-house platform or integrating existing experimentation and A/B testing platform (for example Statsig, Eppo, GrowthBook, Optimizely, LaunchDarkly experiments, or an in-house platform). Product and data intuition. You care whether what you shipped actually moved the needle, and you’re comfortable working with event data, SQL and data warehouses such as BigQuery. Technical ownership. You’ve delivered complex projects with minimal supervision, broken them into short feedback loops (analyze, design, ship an MVP, learn, iterate), and helped teammates work more effectively. Operational responsibility. You’ve been on call, supported software in production, and know how to make systems observable and debuggable. Pragmatic AI usage. You use AI coding tools thoughtfully, validate their output, and share practices that improve the team’s speed and quality. Clear communication. You can explain technical and statistical tradeoffs to engineers, analysts and product managers in a fully remote, asynchronous environment. Bonus Points For: Hands-on experience with feature flags and OpenFeature. A working understanding of experiment statistics: Bayesian or frequentist testing, sample sizing, variance reduction, and common pitfalls such as peeking and sample ratio mismatch. Experience with Kubernetes concepts: custom resources, operators, admission webhooks, GitOps. Experience building Grafana plugins or apps, or with the Grafana App SDK or Scenes. Familiarity with frontend observability and product analytics tooling, such as Grafana Faro, RUM, session replay, RudderStack or Segment. Open source contribution or maintainership. Experience as a user of Grafana, Prometheus, Loki or Tempo, whether at work or on a homelab. Compensation & Rewards: In Germany, the base compensation range for this role is € 100,000 - €125,000 . Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .
Location: Spain (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote opportunity and we would be interested in applications from the UK, Ireland, Sweden, Spain and Germany. The opportunity: Grafana Labs is building a native experimentation platform: a Grafana app that lets teams define A/B tests, connect them to feature flags and product telemetry, and get trustworthy, statistically sound answers about what their changes actually did. It started as a hackathon project and is now used by Grafana engineering and product teams in our internal environment to run real experiments. The next step is to make it a first-class product: one we rely on every day internally and, over time, one we offer to Grafana Cloud customers alongside Frontend Observability, Session Replay and our other user-experience capabilities. You'll join the Product Analytics team , a group of highly technical product analysts who help teams across Grafana understand how our products are used and run experiments on them. As the team's dedicated software engineer, you'll own the engineering of the experimentation app and have a lot of influence over where it goes. You'll partner closely with data scientists on the statistics, data engineers on event pipelines and the data warehouse, software engineers across Grafana on feature flags, Frontend Observability and the App Platform, and product stakeholders who rely on experiment results to make decisions. This is a hands-on engineering role that ships production code. It is not an analyst role. About the product: The experimentation app is built on the Grafana App Platform: Frontend: a TypeScript and React app plugin using @grafana/ui, plus a custom datasource plugin that powers experiment statistics panels. Backend: Go, built with the Grafana App SDK. Experiments are Kubernetes-style custom resources defined in CUE, with an operator, admission webhooks, and support for declarative, GitOps-style management. Feature flags: integration with OpenFeature and the OpenFeature Remote Evaluation Protocol (OFREP) , Grafana's multi-tenant feature toggle service, and an embedded GO Feature Flag evaluator. Statistics engine: a Bayesian analysis engine (TypeScript, with a Go port) that produces a direction-aware verdict per metric, probability to be best, credible intervals, expected loss and sample-size recommendations. Data: experiment exposure and outcome events flow from product instrumentation through RudderStack into BigQuery, or from Grafana Faro into Loki, and are queried live through Grafana datasources. AI: experiment authoring assisted by Grafana Assistant , which discovers relevant data and drafts the experiment configuration for a human to review. What You’ll be doing: Evolve the experimentation app from internal tool to product. Full ownership of features end to end across the React frontend and Go backend, from problem framing and design through rollout, measurement and iteration. Build the experimentation experience. Develop intuitive workflows for defining hypotheses, configuring experiments and metrics, managing their lifecycle, and exploring results. Make these experiences useful for product managers and analysts as well as engineers. Make instrumentation easier to adopt and trust . Evolve the experimentation SDK and its OpenFeature and Faro integrations. Help teams connect variant assignment, actual exposure, and outcome events with consistent identity and event contracts. Connect experiments to the rest of Grafana’s user-experience stack. Integrate with Grafana Faro and Frontend Observability so flag exposures and outcomes are captured automatically, and link experiment results to Session Replay and critical user journeys so teams can see why a variant won, not only that it won. Harden the statistics and analysis path. Work with our data analysts to extend the statistics engine, and make analysis scalable, cost-aware and correct. Examples include moving computation server-side, scheduled analysis, alerting on experiment health, and guardrails against misleading results. Use AI where it genuinely helps. Extend the Grafana Assistant integration for authoring, explaining and reporting on experiments. Raise the engineering bar. Mentor teammates, including analysts who contribute code, through code review, pairing and design docs. Write the architecture decision records (ADRs), docs and demos that help other teams adopt experimentation. Own what you ship. Take part in on-call for the services you build, and support the internal teams that run experiments on them. We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups, always with strong code review and quality standards. You’ll also have access to the latest frontier models from OpenAI, Anthropic, and Google. What makes you a great fit: We highly value people who are intellectually curious, default to transparency, have a strong bias towards action, and are kind and enjoy working as a team. Strong full-stack engineering experience. You’ve built and operated production web applications with TypeScript and React, and backend services in Go (or a similar language, with willingness to work in Go). You value maintainability, automated testing and secure development practices. Experience building an in-house platform or integrating existing experimentation and A/B testing platform (for example Statsig, Eppo, GrowthBook, Optimizely, LaunchDarkly experiments, or an in-house platform). Product and data intuition. You care whether what you shipped actually moved the needle, and you’re comfortable working with event data, SQL and data warehouses such as BigQuery. Technical ownership. You’ve delivered complex projects with minimal supervision, broken them into short feedback loops (analyze, design, ship an MVP, learn, iterate), and helped teammates work more effectively. Operational responsibility. You’ve been on call, supported software in production, and know how to make systems observable and debuggable. Pragmatic AI usage. You use AI coding tools thoughtfully, validate their output, and share practices that improve the team’s speed and quality. Clear communication. You can explain technical and statistical tradeoffs to engineers, analysts and product managers in a fully remote, asynchronous environment. Bonus Points For: Hands-on experience with feature flags and OpenFeature. A working understanding of experiment statistics: Bayesian or frequentist testing, sample sizing, variance reduction, and common pitfalls such as peeking and sample ratio mismatch. Experience with Kubernetes concepts: custom resources, operators, admission webhooks, GitOps. Experience building Grafana plugins or apps, or with the Grafana App SDK or Scenes. Familiarity with frontend observability and product analytics tooling, such as Grafana Faro, RUM, session replay, RudderStack or Segment. Open source contribution or maintainership. Experience as a user of Grafana, Prometheus, Loki or Tempo, whether at work or on a homelab. Compensation & Rewards: In Spain, the base compensation range for this role is €85 ,000 - €107,000 . Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .
Location: Republic of Ireland (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote opportunity and we would be interested in applications from the UK, Ireland, Sweden, Spain and Germany. The opportunity: Grafana Labs is building a native experimentation platform: a Grafana app that lets teams define A/B tests, connect them to feature flags and product telemetry, and get trustworthy, statistically sound answers about what their changes actually did. It started as a hackathon project and is now used by Grafana engineering and product teams in our internal environment to run real experiments. The next step is to make it a first-class product: one we rely on every day internally and, over time, one we offer to Grafana Cloud customers alongside Frontend Observability, Session Replay and our other user-experience capabilities. You'll join the Product Analytics team , a group of highly technical product analysts who help teams across Grafana understand how our products are used and run experiments on them. As the team's dedicated software engineer, you'll own the engineering of the experimentation app and have a lot of influence over where it goes. You'll partner closely with data scientists on the statistics, data engineers on event pipelines and the data warehouse, software engineers across Grafana on feature flags, Frontend Observability and the App Platform, and product stakeholders who rely on experiment results to make decisions. This is a hands-on engineering role that ships production code. It is not an analyst role. About the product: The experimentation app is built on the Grafana App Platform: Frontend: a TypeScript and React app plugin using @grafana/ui, plus a custom datasource plugin that powers experiment statistics panels. Backend: Go, built with the Grafana App SDK. Experiments are Kubernetes-style custom resources defined in CUE, with an operator, admission webhooks, and support for declarative, GitOps-style management. Feature flags: integration with OpenFeature and the OpenFeature Remote Evaluation Protocol (OFREP) , Grafana's multi-tenant feature toggle service, and an embedded GO Feature Flag evaluator. Statistics engine: a Bayesian analysis engine (TypeScript, with a Go port) that produces a direction-aware verdict per metric, probability to be best, credible intervals, expected loss and sample-size recommendations. Data: experiment exposure and outcome events flow from product instrumentation through RudderStack into BigQuery, or from Grafana Faro into Loki, and are queried live through Grafana datasources. AI: experiment authoring assisted by Grafana Assistant , which discovers relevant data and drafts the experiment configuration for a human to review. What You’ll be doing: Evolve the experimentation app from internal tool to product. Full ownership of features end to end across the React frontend and Go backend, from problem framing and design through rollout, measurement and iteration. Build the experimentation experience. Develop intuitive workflows for defining hypotheses, configuring experiments and metrics, managing their lifecycle, and exploring results. Make these experiences useful for product managers and analysts as well as engineers. Make instrumentation easier to adopt and trust . Evolve the experimentation SDK and its OpenFeature and Faro integrations. Help teams connect variant assignment, actual exposure, and outcome events with consistent identity and event contracts. Connect experiments to the rest of Grafana’s user-experience stack. Integrate with Grafana Faro and Frontend Observability so flag exposures and outcomes are captured automatically, and link experiment results to Session Replay and critical user journeys so teams can see why a variant won, not only that it won. Harden the statistics and analysis path. Work with our data analysts to extend the statistics engine, and make analysis scalable, cost-aware and correct. Examples include moving computation server-side, scheduled analysis, alerting on experiment health, and guardrails against misleading results. Use AI where it genuinely helps. Extend the Grafana Assistant integration for authoring, explaining and reporting on experiments. Raise the engineering bar. Mentor teammates, including analysts who contribute code, through code review, pairing and design docs. Write the architecture decision records (ADRs), docs and demos that help other teams adopt experimentation. Own what you ship. Take part in on-call for the services you build, and support the internal teams that run experiments on them. We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups, always with strong code review and quality standards. You’ll also have access to the latest frontier models from OpenAI, Anthropic, and Google. What makes you a great fit: We highly value people who are intellectually curious, default to transparency, have a strong bias towards action, and are kind and enjoy working as a team. Strong full-stack engineering experience. You’ve built and operated production web applications with TypeScript and React, and backend services in Go (or a similar language, with willingness to work in Go). You value maintainability, automated testing and secure development practices. Experience building an in-house platform or integrating existing experimentation and A/B testing platform (for example Statsig, Eppo, GrowthBook, Optimizely, LaunchDarkly experiments, or an in-house platform). Product and data intuition. You care whether what you shipped actually moved the needle, and you’re comfortable working with event data, SQL and data warehouses such as BigQuery. Technical ownership. You’ve delivered complex projects with minimal supervision, broken them into short feedback loops (analyze, design, ship an MVP, learn, iterate), and helped teammates work more effectively. Operational responsibility. You’ve been on call, supported software in production, and know how to make systems observable and debuggable. Pragmatic AI usage. You use AI coding tools thoughtfully, validate their output, and share practices that improve the team’s speed and quality. Clear communication. You can explain technical and statistical tradeoffs to engineers, analysts and product managers in a fully remote, asynchronous environment. Bonus Points For: Hands-on experience with feature flags and OpenFeature. A working understanding of experiment statistics: Bayesian or frequentist testing, sample sizing, variance reduction, and common pitfalls such as peeking and sample ratio mismatch. Experience with Kubernetes concepts: custom resources, operators, admission webhooks, GitOps. Experience building Grafana plugins or apps, or with the Grafana App SDK or Scenes. Familiarity with frontend observability and product analytics tooling, such as Grafana Faro, RUM, session replay, RudderStack or Segment. Open source contribution or maintainership. Experience as a user of Grafana, Prometheus, Loki or Tempo, whether at work or on a homelab. Compensation & Rewards: In Ireland, the base compensation range for this role is EUR 107,000 - EUR 134,000 . Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .
Location: United Kingdom (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote opportunity and we would be interested in applications from the UK, Ireland, Sweden, Spain and Germany. The opportunity: Grafana Labs is building a native experimentation platform: a Grafana app that lets teams define A/B tests, connect them to feature flags and product telemetry, and get trustworthy, statistically sound answers about what their changes actually did. It started as a hackathon project and is now used by Grafana engineering and product teams in our internal environment to run real experiments. The next step is to make it a first-class product: one we rely on every day internally and, over time, one we offer to Grafana Cloud customers alongside Frontend Observability, Session Replay and our other user-experience capabilities. You'll join the Product Analytics team , a group of highly technical product analysts who help teams across Grafana understand how our products are used and run experiments on them. As the team's dedicated software engineer, you'll own the engineering of the experimentation app and have a lot of influence over where it goes. You'll partner closely with data scientists on the statistics, data engineers on event pipelines and the data warehouse, software engineers across Grafana on feature flags, Frontend Observability and the App Platform, and product stakeholders who rely on experiment results to make decisions. This is a hands-on engineering role that ships production code. It is not an analyst role. About the product: The experimentation app is built on the Grafana App Platform: Frontend: a TypeScript and React app plugin using @grafana/ui, plus a custom datasource plugin that powers experiment statistics panels. Backend: Go, built with the Grafana App SDK. Experiments are Kubernetes-style custom resources defined in CUE, with an operator, admission webhooks, and support for declarative, GitOps-style management. Feature flags: integration with OpenFeature and the OpenFeature Remote Evaluation Protocol (OFREP) , Grafana's multi-tenant feature toggle service, and an embedded GO Feature Flag evaluator. Statistics engine: a Bayesian analysis engine (TypeScript, with a Go port) that produces a direction-aware verdict per metric, probability to be best, credible intervals, expected loss and sample-size recommendations. Data: experiment exposure and outcome events flow from product instrumentation through RudderStack into BigQuery, or from Grafana Faro into Loki, and are queried live through Grafana datasources. AI: experiment authoring assisted by Grafana Assistant , which discovers relevant data and drafts the experiment configuration for a human to review. What You’ll be doing: Evolve the experimentation app from internal tool to product. Full ownership of features end to end across the React frontend and Go backend, from problem framing and design through rollout, measurement and iteration. Build the experimentation experience. Develop intuitive workflows for defining hypotheses, configuring experiments and metrics, managing their lifecycle, and exploring results. Make these experiences useful for product managers and analysts as well as engineers. Make instrumentation easier to adopt and trust . Evolve the experimentation SDK and its OpenFeature and Faro integrations. Help teams connect variant assignment, actual exposure, and outcome events with consistent identity and event contracts. Connect experiments to the rest of Grafana’s user-experience stack. Integrate with Grafana Faro and Frontend Observability so flag exposures and outcomes are captured automatically, and link experiment results to Session Replay and critical user journeys so teams can see why a variant won, not only that it won. Harden the statistics and analysis path. Work with our data analysts to extend the statistics engine, and make analysis scalable, cost-aware and correct. Examples include moving computation server-side, scheduled analysis, alerting on experiment health, and guardrails against misleading results. Use AI where it genuinely helps. Extend the Grafana Assistant integration for authoring, explaining and reporting on experiments. Raise the engineering bar. Mentor teammates, including analysts who contribute code, through code review, pairing and design docs. Write the architecture decision records (ADRs), docs and demos that help other teams adopt experimentation. Own what you ship. Take part in on-call for the services you build, and support the internal teams that run experiments on them. We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups, always with strong code review and quality standards. You’ll also have access to the latest frontier models from OpenAI, Anthropic, and Google. What makes you a great fit: We highly value people who are intellectually curious, default to transparency, have a strong bias towards action, and are kind and enjoy working as a team. Strong full-stack engineering experience. You’ve built and operated production web applications with TypeScript and React, and backend services in Go (or a similar language, with willingness to work in Go). You value maintainability, automated testing and secure development practices. Experience building an in-house platform or integrating existing experimentation and A/B testing platform (for example Statsig, Eppo, GrowthBook, Optimizely, LaunchDarkly experiments, or an in-house platform). Product and data intuition. You care whether what you shipped actually moved the needle, and you’re comfortable working with event data, SQL and data warehouses such as BigQuery. Technical ownership. You’ve delivered complex projects with minimal supervision, broken them into short feedback loops (analyze, design, ship an MVP, learn, iterate), and helped teammates work more effectively. Operational responsibility. You’ve been on call, supported software in production, and know how to make systems observable and debuggable. Pragmatic AI usage. You use AI coding tools thoughtfully, validate their output, and share practices that improve the team’s speed and quality. Clear communication. You can explain technical and statistical tradeoffs to engineers, analysts and product managers in a fully remote, asynchronous environment. Bonus Points For: Hands-on experience with feature flags and OpenFeature. A working understanding of experiment statistics: Bayesian or frequentist testing, sample sizing, variance reduction, and common pitfalls such as peeking and sample ratio mismatch. Experience with Kubernetes concepts: custom resources, operators, admission webhooks, GitOps. Experience building Grafana plugins or apps, or with the Grafana App SDK or Scenes. Familiarity with frontend observability and product analytics tooling, such as Grafana Faro, RUM, session replay, RudderStack or Segment. Open source contribution or maintainership. Experience as a user of Grafana, Prometheus, Loki or Tempo, whether at work or on a homelab. Compensation & Rewards: In the UK, the base compensation range for this role is £94 ,000 - £118,000 . Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .
Location: United States - Remote Chainguard is the trusted source for open source. By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant, and eliminate risk. Our customers include Fortune 500 enterprises and global industry leaders, including Anduril, Canva, Fortinet, Hewlett Packard Enterprise, OpenAI, Snap Inc., and Snowflake. Chainguard is venture-backed by leading investors, including Amplify, IVP, Kleiner Perkins, Lightspeed Venture Partners, Mantis VC, Redpoint Ventures, Sequoia Capital, and Spark Capital. The role, in a nutshell: As a Senior Renewal Manager, Public Sector at Chainguard, you will play a crucial role in ensuring the retention and long-term success of our Public Sector customers across federal, state, and local government, along with the systems integrators and partners who serve them. You will own the renewal process for a book of our largest and most complex public sector contracts, managing renewals from early planning through award while navigating government budget cycles, contract vehicles, and procurement requirements. This role sits at the intersection of Customer Success, Sales, Partners, and Ops. By owning renewals, you enable Customer Success to focus on adoption and mission outcomes, and Sales to focus on expansion and new business. Your work ensures renewals are planned around fiscal year timing and funding realities, so customers keep their coverage in place without gaps, while supporting Chainguard’s broader revenue and retention goals. You will act as a trusted partner to customers, resellers, and primes, guiding renewal conversations with clarity, patience, and confidence. Attention to detail, fluency in government contracting, and strong cross-functional collaboration are essential, as public sector renewals involve long lead times, many stakeholders, and little room for error. What you’ll do: Renewal Management: Own the end-to-end renewal process for a portfolio of public sector customers, starting renewal planning 6 to 9 months ahead of contract end to align with budget cycles, fiscal year-end, and option year exercises. Contract Vehicles & Partners: Manage renewals through resellers, distributors, and contract vehicles (such as GSA Schedule, SEWP, and agency-specific vehicles), coordinating quotes, pricing, and paperwork with channel partners and primes. Commercial Execution: Generate renewal quotes, lead pricing and contract discussions, and coordinate with Finance, Legal, Deal Desk, and Contracts to ensure accurate, compliant, and timely execution. Funding & Procurement: Track funding status, continuing resolutions, period of performance dates, and procurement milestones, and escalate early when timing puts a renewal or coverage at risk. Forecasting & CRM Hygiene: Maintain accurate renewal data in CRM, including forecasts, risks, and renewal status, to provide clear visibility and predictable outcomes. Risk & Retention Strategy: Identify renewal risks early, including budget cuts, program changes, and competitive pressure, and collaborate with Customer Success, Sales, and Partners to mitigate churn and improve gross retention. Process & Playbooks: Develop and refine public sector renewal playbooks, including fiscal year-end planning and vehicle-specific processes, to increase efficiency and improve on-time renewal rates. Leadership & Mentorship: Serve as the subject matter expert on public sector renewals, mentor other Renewal Managers, and help shape how the function scales as Chainguard grows its government business. What we're looking for: 6+ years of experience in renewals, contracts, account management, or sales supporting U.S. federal, state, or local government customers, with direct ownership of customer contracts and commercial conversations. Deep knowledge of government procurement, including contract vehicles, resellers, option years, and federal fiscal year timing. Track record of owning government contracts, including enterprise license agreements, and renewing them at or above value. Proven ability to drive renewals with predictability and deliver against gross retention targets. Experience working with channel partners, distributors, and systems integrators on quoting, pricing, and order execution while maintaining strong customer relationships. Strong project management and organizational skills, with the ability to manage multiple renewal cycles simultaneously. Comfort generating quotes, preparing order forms, and maintaining CRM hygiene, ideally in Salesforce. Ability to collaborate effectively with both technical and non-technical stakeholders. High emotional intelligence, strong communication skills, and a proactive, problem-solving mindset. Ability to operate with full autonomy in a fast-paced, evolving environment and lead the build-out of new processes where needed. Pay Range: Up to $195,000 70/30 OTE If your experience is close, but doesn’t fulfill all requirements, please apply . Chainguard is on a mission to build the best team. To achieve our goal, we are focused on hiring Chainguardians with unique backgrounds, perspectives, and experiences. About Us We live and breathe our company values: We are customer obsessed — We focus on delivering solutions to our customers that create value and make their lives better. We have a bias for intentional action — We prioritize, plan, try things, and fail fast. We don't take ourselves too seriously (but we do serious work) — We are solving an important problem which takes focus, but we also like to enjoy the journey. We trust each other and assume good intentions — We're transparent with decisions to empower team members to make well informed decisions. A few of the benefits we offer: Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs. Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!). 100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck. ∞ Flexible Time Off: Take the time you need – to do our best work, we need to recharge and reset. 18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child's first year. If your experience is close but doesn't fulfill all requirements, please apply. We're building the best team in technology and are focused on hiring "Chainguardians" with unique backgrounds, perspectives, and experiences. Chainguard is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. By submitting your application, you acknowledge that Chainguard will process your personal data in accordance with Chainguard's Global Candidate Privacy Notice . ©2026 Chainguard. All Rights Reserved.
Location: United States - Remote Chainguard is the trusted source for open source. By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant, and eliminate risk. Our customers include Fortune 500 enterprises and global industry leaders, including Anduril, Canva, Fortinet, Hewlett Packard Enterprise, OpenAI, Snap Inc., and Snowflake. Chainguard is venture-backed by leading investors, including Amplify, IVP, Kleiner Perkins, Lightspeed Venture Partners, Mantis VC, Redpoint Ventures, Sequoia Capital, and Spark Capital. The role, in a nutshell: As a Senior Renewal Manager, Enterprise at Chainguard, you will play a crucial role in ensuring the retention and long-term success of our largest and most strategic customers. You will own the renewal process for a defined book of high-value accounts, managing complex, multi-year, multi-product renewals from early planning through close while delivering a thoughtful, value-driven customer experience. This role sits at the intersection of Customer Success, Sales, and Ops. You will partner closely with Account Executives and Customer Success Managers on every account: you own the renewal, CSMs own adoption and outcomes, and AEs lead expansion. Your work ensures renewal conversations start early, are grounded in the value customers have realized, and support Chainguard’s broader revenue and retention goals. You will act as a trusted partner to customers, guiding renewal conversations with procurement, security leaders, and executives with clarity, empathy, and confidence. Strong business acumen, comfort with complex negotiation, and cross-functional leadership are essential, as each renewal carries significant revenue and requires coordination across many stakeholders. What you’ll do: Renewal Management: Own the end-to-end renewal process for a portfolio of enterprise customers, starting renewal planning 120+ days out and driving on-time renewals through account strategy, stakeholder engagement, and negotiation. Value & Business Case: Partner with CSMs to build renewal business cases grounded in adoption, CVE reduction, and engineering time saved, and present them to economic buyers and executives. Commercial Execution: Structure and negotiate multi-year terms, ramps, co-terms, and pricing changes, and coordinate with Finance, Legal, customer Procurement, and Deal Desk to ensure accurate and timely contract execution. Account Team Partnership: Work with AEs to align renewals with expansion opportunities, so renewal and growth motions move together rather than compete. Forecasting & CRM Hygiene: Maintain accurate renewal data in CRM, including forecasts, risks, and renewal status, to provide clear visibility and predictable outcomes. Risk & Retention Strategy: Identify renewal risks early, including budget pressure, adoption gaps, stakeholder changes, and competitive threats, and lead cross-functional plans to mitigate churn and protect gross retention. Process & Playbooks: Develop and refine enterprise renewal playbooks, including executive engagement and procurement navigation, to increase efficiency and improve on-time renewal rates. Leadership & Mentorship: Serve as the escalation point for the most complex renewals, mentor other Renewal Managers, and help shape how the function scales across segments. What we're looking for: 7+ years of experience in B2B SaaS in renewals, account management, or sales, with direct ownership of six-figure customer contracts. Track record of renewing large, multi-year enterprise agreements at or above value, including through competitive displacement attempts and budget pressure. Proven ability to drive complex renewals with predictability and deliver against gross retention targets. Experience negotiating multi-year agreements, pricing, and contract terms with enterprise procurement teams while maintaining strong customer relationships. Comfort engaging senior stakeholders, including security, engineering, and procurement leaders. Strong project management and organizational skills, with the ability to manage multiple complex renewal cycles simultaneously. Comfort generating quotes, preparing order forms, and maintaining CRM hygiene, ideally in Salesforce. Ability to collaborate effectively with both technical and non-technical stakeholders. High emotional intelligence, strong communication skills, and a proactive, problem-solving mindset. Ability to operate with full autonomy in a fast-paced, evolving environment and lead the build-out of new processes where needed. Strongly Preferred : Experience working with large enterprises in regulated industries such as financial services or healthcare Experience in a high-growth or early-stage startup environment Familiarity with security, DevSecOps, or developer-focused products Passion for technology and cybersecurity Pay Range: Up to $195,000 70/30 OTE If your experience is close, but doesn’t fulfill all requirements, please apply . Chainguard is on a mission to build the best team. To achieve our goal, we are focused on hiring Chainguardians with unique backgrounds, perspectives, and experiences. About Us We live and breathe our company values: We are customer obsessed — We focus on delivering solutions to our customers that create value and make their lives better. We have a bias for intentional action — We prioritize, plan, try things, and fail fast. We don't take ourselves too seriously (but we do serious work) — We are solving an important problem which takes focus, but we also like to enjoy the journey. We trust each other and assume good intentions — We're transparent with decisions to empower team members to make well informed decisions. A few of the benefits we offer: Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs. Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!). 100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck. ∞ Flexible Time Off: Take the time you need – to do our best work, we need to recharge and reset. 18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child's first year. If your experience is close but doesn't fulfill all requirements, please apply. We're building the best team in technology and are focused on hiring "Chainguardians" with unique backgrounds, perspectives, and experiences. Chainguard is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. By submitting your application, you acknowledge that Chainguard will process your personal data in accordance with Chainguard's Global Candidate Privacy Notice . ©2026 Chainguard. All Rights Reserved.
Location: Worldwide APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Log in using your 20four7VA-issued email address to access the portal. If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below. 💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen! If you're interested in this opportunity, click APPLY TO POSITION to proceed. ******************************************************************** Title: CPT-11732 E-commerce Digital Marketing Support Virtual Assistant Independent Contractor – CPT-11732 E-commerce Digital Marketing Support Virtual Assistant/Marketing VA/Junior-Senior Level (Remote). Overview 20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia. A U.S.-based direct-to-consumer company operating several brands, including dietary supplements and skincare products, is seeking a Marketing VA to assist with email marketing execution, Canva content creation, Shopify updates, and recurring digital marketing tasks. The VA will work primarily under the direction of the company's Digital Marketing Director, allowing the internal team to focus more on marketing planning and strategy while the VA handles day-to-day production. The ideal candidate will bring hands-on e-commerce marketing experience, strong Canva and email marketing skills, attention to detail, and the ability to follow established brand guidelines. All marketing content must be created without the use of generative AI, in accordance with the company's content policy. The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor. Scope of Services Contractors will be required to provide services that align with the following client tasks: Email & Digital Marketing Execution Create and prepare marketing email campaigns in Klaviyo using provided direction and approved materials Build email layouts, format copy, and organize promotional graphics Support scheduled email, SMS, and other approved customer communication campaigns Make revisions to campaigns based on marketing team feedback Review links, formatting, images, and other campaign details before submission for approval Maintain organized marketing assets and recurring production schedules Canva & Marketing Content Support Create and adapt graphics using Canva and existing brand templates Prepare promotional images, product visuals, and supporting marketing materials Work with client-provided photographs, videos, brand guidelines, and copy Adjust layouts and materials for different campaign formats Maintain consistency in visual presentation and brand messaging Develop all copy and creative materials without generative AI Shopify & Website Administration Update product photographs, banners, and routine website content in Shopify Assist with straightforward promotional and merchandising changes Review published website updates for accuracy and proper formatting Support routine e-commerce content maintenance as directed Flag technical issues requiring specialized development or management assistance Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing. Skills The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements: Digital marketing execution or e-commerce marketing experience required Email marketing campaign creation experience required Experience managing and optimizing Meta (Facebook/Instagram) and TikTok advertising campaigns required. Canva proficiency required Strong written English and attention to detail required Klaviyo experience required Shopify content administration experience required Experience working with consumer brands preferred Familiarity with SMS or customer lifecycle marketing preferred Ability to follow brand guidelines and produce content without generative AI required Advanced graphic design, coding, and paid advertising management not required IDEAL CANDIDATE PROFILE Detail-oriented and dependable with marketing production tasks Comfortable working from direction provided by a Marketing Director Experienced with e-commerce content and email marketing tools Creative and proficient with Canva Strong written communicator with careful proofreading skills Organized with campaign deadlines and recurring responsibilities Comfortable following a strict no-generative-AI content policy APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED Klaviyo – Required Shopify – Required Canva – Required Slack Google Docs / Google Workspace Email & Marketing Campaign Platforms Work Schedule Contracted Hours per Week: 30-40 Hours Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing) Daily Working Time: Flexible – TBD (Subject to client's approval) Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW. Terms of Engagement Contractors will operate under a Master Services Agreement and a Statement of Work This is not an offer of employment; contractors are not employees of 20four7VA or any client All compensation is processed through 20four7VA according to the terms of the engagement Role Summary & Requirements REQUIRED SERVICE: Marketing VA REQUESTED EXPERIENCE TIER LEVEL: Junior and Senior Level Contracted Hours per Week: 30-40 Hours/week Daily Working Time: Flexible – TBD (Subject to client's approval) Scheduled Working Days: Monday-Friday REPORTING TO/POC: To Be Determined Number of VAs: 1 GENDER PREFERENCE: None LANGUAGES SPOKEN/PREFERENCE: English ACCENT PREFERENCE: Level A-C (Strong Written English Required) REGION PREFERENCES: Offshore What we offer Competitive rates Weekly payments Various open roles are available Free training and upskilling Constant support and guidance A vibrant community always ready to support you And more!
Location: United States - Remote Chainguard is the trusted source for open source. By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant, and eliminate risk. Our customers include Fortune 500 enterprises and global industry leaders, including Anduril, Canva, Fortinet, Hewlett Packard Enterprise, OpenAI, Snap Inc., and Snowflake. Chainguard is venture-backed by leading investors, including Amplify, IVP, Kleiner Perkins, Lightspeed Venture Partners, Mantis VC, Redpoint Ventures, Sequoia Capital, and Spark Capital. The role, in a nutshell: As a Senior Renewal Manager, Enterprise at Chainguard, you will play a crucial role in ensuring the retention and long-term success of our largest and most strategic customers. You will own the renewal process for a defined book of high-value accounts, managing complex, multi-year, multi-product renewals from early planning through close while delivering a thoughtful, value-driven customer experience. This role sits at the intersection of Customer Success, Sales, and Ops. You will partner closely with Account Executives and Customer Success Managers on every account: you own the renewal, CSMs own adoption and outcomes, and AEs lead expansion. Your work ensures renewal conversations start early, are grounded in the value customers have realized, and support Chainguard’s broader revenue and retention goals. You will act as a trusted partner to customers, guiding renewal conversations with procurement, security leaders, and executives with clarity, empathy, and confidence. Strong business acumen, comfort with complex negotiation, and cross-functional leadership are essential, as each renewal carries significant revenue and requires coordination across many stakeholders. What you’ll do: Renewal Management: Own the end-to-end renewal process for a portfolio of enterprise customers, starting renewal planning 120+ days out and driving on-time renewals through account strategy, stakeholder engagement, and negotiation. Value & Business Case: Partner with CSMs to build renewal business cases grounded in adoption, CVE reduction, and engineering time saved, and present them to economic buyers and executives. Commercial Execution: Structure and negotiate multi-year terms, ramps, co-terms, and pricing changes, and coordinate with Finance, Legal, customer Procurement, and Deal Desk to ensure accurate and timely contract execution. Account Team Partnership: Work with AEs to align renewals with expansion opportunities, so renewal and growth motions move together rather than compete. Forecasting & CRM Hygiene: Maintain accurate renewal data in CRM, including forecasts, risks, and renewal status, to provide clear visibility and predictable outcomes. Risk & Retention Strategy: Identify renewal risks early, including budget pressure, adoption gaps, stakeholder changes, and competitive threats, and lead cross-functional plans to mitigate churn and protect gross retention. Process & Playbooks: Develop and refine enterprise renewal playbooks, including executive engagement and procurement navigation, to increase efficiency and improve on-time renewal rates. Leadership & Mentorship: Serve as the escalation point for the most complex renewals, mentor other Renewal Managers, and help shape how the function scales across segments. What we're looking for: 7+ years of experience in B2B SaaS in renewals, account management, or sales, with direct ownership of six-figure customer contracts. Track record of renewing large, multi-year enterprise agreements at or above value, including through competitive displacement attempts and budget pressure. Proven ability to drive complex renewals with predictability and deliver against gross retention targets. Experience negotiating multi-year agreements, pricing, and contract terms with enterprise procurement teams while maintaining strong customer relationships. Comfort engaging senior stakeholders, including security, engineering, and procurement leaders. Strong project management and organizational skills, with the ability to manage multiple complex renewal cycles simultaneously. Comfort generating quotes, preparing order forms, and maintaining CRM hygiene, ideally in Salesforce. Ability to collaborate effectively with both technical and non-technical stakeholders. High emotional intelligence, strong communication skills, and a proactive, problem-solving mindset. Ability to operate with full autonomy in a fast-paced, evolving environment and lead the build-out of new processes where needed. Strongly Preferred : Experience working with large enterprises in regulated industries such as financial services or healthcare Experience in a high-growth or early-stage startup environment Familiarity with security, DevSecOps, or developer-focused products Passion for technology and cybersecurity Pay Range: Up to $195,000 70/30 OTE If your experience is close, but doesn’t fulfill all requirements, please apply . Chainguard is on a mission to build the best team. To achieve our goal, we are focused on hiring Chainguardians with unique backgrounds, perspectives, and experiences. About Us We live and breathe our company values: We are customer obsessed — We focus on delivering solutions to our customers that create value and make their lives better. We have a bias for intentional action — We prioritize, plan, try things, and fail fast. We don't take ourselves too seriously (but we do serious work) — We are solving an important problem which takes focus, but we also like to enjoy the journey. We trust each other and assume good intentions — We're transparent with decisions to empower team members to make well informed decisions. A few of the benefits we offer: Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs. Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!). 100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck. ∞ Flexible Time Off: Take the time you need – to do our best work, we need to recharge and reset. 18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child's first year. If your experience is close but doesn't fulfill all requirements, please apply. We're building the best team in technology and are focused on hiring "Chainguardians" with unique backgrounds, perspectives, and experiences. Chainguard is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. By submitting your application, you acknowledge that Chainguard will process your personal data in accordance with Chainguard's Global Candidate Privacy Notice . ©2026 Chainguard. All Rights Reserved.
Location: United States - Remote Please note that we are unable to consider applications from candidates based in France, Italy, or Germany for this role. Money is moving onto the internet, and the shift has a name: Open Money. This is money that is open, portable, agentic, and owned by you. MetaMask spent the last ten years building it; with 100M+ downloads, users in ~190 countries, and trillions in cumulative transaction volume, it's the most trusted self-custodial financial platform on the internet. Now we're building the operating system for your money: one place to hold, move, grow, and use anything you own. Join a remote-first, global team rebuilding how money works: a problem that touches everyone, every day. What you'll do As a Senior Software Engineer, you will: Architect, build, and maintain features related to digital assets across MetaMask Clients, including ERC-20 tokens, NFTs, Token Lists, and Token Detail Pages Develop and support core wallet controllers that manage asset state and data throughout the MetaMask ecosystem Expand asset support to include emerging standards such as Real World Assets (RWAs) Help create intuitive, efficient, and secure Web3 interactions that delight users Collaborate with product managers, designers, and other engineers to deliver high-quality features Participate in code reviews and help maintain high code quality standards Requirements: 3+ years working with mobile-based technologies 3+ years building websites and/or applications Experience with React and React Native Strong knowledge of modern Javascript (ES6/TypeScript/etc.) Familiarity with blockchain fundamentals and Web3 integration Working knowledge of cross platform/browser compatibility Experience working with APIs and middleware services Experience working in an agile development team Experience developing applications with clean code practices, testing, and adherence to coding standards Understanding of web-based security considerations Bonus Points: Experience with token standards (ERC-20, ERC-721, ERC-1155, RWAs) and token list management Experience with DeFi protocols, token swaps, or fiat on/off ramps Knowledge of financial products in the digital space Interest in blockchain technologies and Web3 Basic understanding of cryptography principles Experience working in distributed teams Previous experience working in Web3 Familiarity with the Web3 wallet ecosystem Experience with performance optimization Other skills to demonstrate: Good verbal and written communication in English Teamwork, flexibility, and organization Eagerness to learn and grow your technical skills Ability to balance technical quality with business needs and user experience Don't meet all the requirements? Don't sweat it. We’re passionate about building a diverse team of humans and as such, if you think you've got what it takes for our chaotic-but-fun, remote-friendly, start-up environment—apply anyway, detailing your relevant transferable skills in your cover letter. While we have a pretty good idea of what we need, we're ready for you to challenge our thinking on who needs to be in this role. The salary range listed for this role applies to US-based candidates only. Compensation for candidates based outside the US (including Canada, EMEA, and LATAM) will be determined based on location, experience, and skills during the interview process, and may differ from the listed US range. US pay range (not including bonus, equity or other benefits) $139,000 — $210,000 USD In the rapidly evolving Web3 space, we believe that everyone is a builder. This expansive paradigm requires a range of backgrounds, talents, skills, and experiences to influence and shape the future. At MetaMask, this diversity fuels our ability to shift control and redefine the realm of possibility. We are committed to ensuring that our technology empowers people and communities through decentralized technologies. We welcome the range of perspectives and differences and celebrate them. We're excited to see how your unique skills as a builder can contribute to our vision, drive innovation, and help us shape a more inclusive Web3. MetaMask is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. MetaMask is aware of fraudulent recruitment practices and we encourage all applicants to review our best practices to protect yourself, which can be found on our page. MetaMask may use artificial intelligence (AI) tools to support parts of our recruitment process, such as reviewing applications, screening resumes, or conducting initial candidate assessments. These tools are designed to assist our recruiting team and improve efficiency — they do not replace human judgment. A human recruiter or hiring manager reviews every candidate, and all final hiring decisions are made by people, not AI. It is a requirement of employment in this position that applicants may be required to submit to background and identity verification checks, including but not limited to employment, education, criminal record checks, and other such checks as determined necessary by the company.
Location: United States; Colombia; Sacramento; Los Angeles; San Francisco; Canada; Costa Rica; Mexico Workplace: Remote Location: San Francisco or Singapore (on-site), or remote (Singapore or US Pacific time zones) Start Date: ASAP Languages: English Team: Engineering ABOUT THE ROLE Our client is a fast-growing AI company building reliable, fair and open infrastructure for AI training data. Their marketplace helps the people who create data get value for it, and gives AI labs trustworthy data to train on. It is already used by startups, Fortune 500 companies and frontier labs, and the company is backed by leading venture investors, including Y Combinator. They are scaling quickly to meet strong demand. We are looking for a Research Engineer, Synthetic Data to build the synthetic data pipeline. You will turn domain-specific workflows into synthetic training tasks that are realistic enough to teach useful behaviour, structured enough to generate at scale, and difficult enough to expand model capabilities. This is a hands-on research engineering seat, not a commercial or privacy-systems role. You will design how synthetic tasks are created, mutated and validated, and you will analyse what those tasks actually teach models and agents. This is a full-time role, starting ASAP. Offices are in San Francisco and Singapore; remote candidates are welcome if their working hours can overlap about 70–80% with either San Francisco (US Pacific) or Singapore business hours. The exact daily schedule will be agreed during hiring. WHAT YOU'LL DO - Work with subject-matter experts to create synthetic tasks for training AI agents across a range of professional and technical domains. - Design synthetic task-generation methods that produce diverse, realistic and learnable tasks. - Build systems and tooling to mutate, validate and improve synthetic tasks. - Analyse model and agent performance on synthetic tasks to understand what the tasks are teaching and where they fail. - Develop metrics to quantify and understand synthetic task diversity, realism, learnability and related qualities. - Take synthetic data pipelines from early research through to reliable systems, including in areas where the roadmap is not fully prescribed. WHAT WE'RE LOOKING FOR - Proficiency in Python, Docker and Linux environments. - Experience with synthetic data research methods — please be ready to describe this in your application. - A strong understanding of what “good synthetic data” means, and of its limitations. - Experience building synthetic data pipelines end to end, including where there was no fully prescribed roadmap. - Experience working on environments, evals or benchmarks. - Clear written and spoken English, and comfort collaborating remotely across time zones. - Strong candidates may also be detail-oriented enough to catch subtle inconsistencies or edge cases in synthetic data; able to reason from first principles about task design, scoring and failure modes; and comfortable in unstructured problem spaces or early-stage environments. - Technical aptitude and learning potential matter more than years of experience. Motivated candidates are encouraged to apply even if they don't meet every point above. WHY THIS ROLE MATTERS FOR YOU - Build the synthetic data pipeline: You will design the tasks and systems that generate training data at scale, not only run experiments on someone else's pipeline. - Research that has to work in production: Turn messy, domain-specific workflows into tasks that are realistic, measurable and usable for training agents. - See what the data actually teaches: Analyse model and agent performance, and improve the tasks when they fail. - High ownership, unstructured problems: You will build without a fully prescribed roadmap, from method design through tooling and metrics. - San Francisco, Singapore, or remote: Work on-site in San Francisco or Singapore, or remotely, with hours that overlap about 70–80% with either US Pacific or Singapore business hours. The exact daily schedule will be agreed during hiring. Pragmatike is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all applicants without discrimination. We recruit on behalf of our clients and prohibit discrimination and harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. We are committed to a fair and inclusive hiring process. We process your personal data solely for recruitment purposes, in accordance with applicable privacy laws, and maintain reasonable safeguards to protect your information. Your data may be shared with our client(s) for hiring consideration, but will not be disclosed to third parties outside of the recruitment process.
Location: United States - Remote Chainguard is the trusted source for open source. By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant, and eliminate risk. Our customers include Fortune 500 enterprises and global industry leaders, including Anduril, Canva, Fortinet, Hewlett Packard Enterprise, OpenAI, Snap Inc., and Snowflake. Chainguard is venture-backed by leading investors, including Amplify, IVP, Kleiner Perkins, Lightspeed Venture Partners, Mantis VC, Redpoint Ventures, Sequoia Capital, and Spark Capital. The role, in a nutshell: As Senior Manager, Renewals at Chainguard, you will build and lead the team responsible for renewing our customer base across Commercial, Enterprise, and Public Sector. You will own the global renewal number, set the strategy and operating rhythm for the function, and develop a team of Renewal Managers who deliver predictable, on-time renewals and strong gross retention. This role sits at the intersection of Customer Success, Sales, Finance, and Ops. You will define how renewals are owned and handed off across CSMs, AEs, and Renewal Managers, partner with RevOps on forecasting and systems, and give leadership a clear, accurate view of renewal health and risk every week, while supporting Chainguard’s broader revenue and retention goals. You will be the leader and builder of the renewal function. Chainguard’s renewal team is still early, so you will define its structure, hire and develop its managers and Renewal Managers, and scale it across segments and regions as the business grows. Strong leadership, sound commercial judgment, and the ability to bring structure to a fast-changing environment are essential. What you’ll do: Team Leadership: Build and lead the global renewals organization across Commercial, Enterprise, and Public Sector, including hiring and developing team leads as the function grows, and setting clear books of business, expectations, and performance goals. Renewal Ownership: Own the global renewal forecast and gross retention targets, and serve as the executive escalation point for the highest-value and most at-risk renewals. Commercial Strategy: Set renewal pricing, discounting, uplift, and multi-year guidelines with Finance and Deal Desk, and drive policies such as co-terming add-ons with renewals. Forecasting & Reporting: Run a weekly renewal forecast cadence, hold the team to high CRM and forecasting standards, and report renewal health, risk, and churn trends to CS and revenue leadership. Cross-Functional Alignment: Define clear ownership and handoffs between Renewal Managers, CSMs, and AEs, and partner with RevOps on territories, capacity, compensation, and systems. Risk & Retention Strategy: Build early warning processes with Customer Success to surface risk 120+ days out, and lead save plans on critical accounts. Process & Playbooks: Build segment-specific renewal playbooks, including public sector fiscal year planning and enterprise executive engagement, and continuously improve on-time renewal rates. What we're looking for: 8+ years of experience in B2B SaaS renewals, account management, or customer success, including 4+ years leading renewal or account management teams, ideally with experience managing managers. Proven ownership of a renewal or retention number, with a track record of improving gross retention and forecast accuracy. Experience leading renewals across multiple segments, ideally including enterprise and public sector. Strong commercial judgment, with experience setting pricing, discounting, and contract policy with Finance and Deal Desk. Experience building renewal processes, playbooks, and reporting from the ground up in a scaling organization. Deep familiarity with Salesforce and forecasting tools such as Clari. Ability to influence and align senior stakeholders across Sales, Customer Success, Finance, and Ops. High emotional intelligence, strong communication skills, and a proactive, problem-solving mindset. Ability to operate with full autonomy in a fast-paced, evolving environment and set direction for a function, not just execute within one. Strongly Preferred : Experience designing renewal compensation plans and capacity models Experience in a high-growth or early-stage startup environment Familiarity with security, DevSecOps, or developer-focused products Passion for technology and cybersecurity Pay Range: Up to $230,500 70/30 OTE If your experience is close, but doesn’t fulfill all requirements, please apply . Chainguard is on a mission to build the best team. To achieve our goal, we are focused on hiring Chainguardians with unique backgrounds, perspectives, and experiences. About Us We live and breathe our company values: We are customer obsessed — We focus on delivering solutions to our customers that create value and make their lives better. We have a bias for intentional action — We prioritize, plan, try things, and fail fast. We don't take ourselves too seriously (but we do serious work) — We are solving an important problem which takes focus, but we also like to enjoy the journey. We trust each other and assume good intentions — We're transparent with decisions to empower team members to make well informed decisions. A few of the benefits we offer: Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs. Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!). 100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck. ∞ Flexible Time Off: Take the time you need – to do our best work, we need to recharge and reset. 18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child's first year. If your experience is close but doesn't fulfill all requirements, please apply. We're building the best team in technology and are focused on hiring "Chainguardians" with unique backgrounds, perspectives, and experiences. Chainguard is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. By submitting your application, you acknowledge that Chainguard will process your personal data in accordance with Chainguard's Global Candidate Privacy Notice . ©2026 Chainguard. All Rights Reserved.
Location: United States - Remote Chainguard is the trusted source for open source. By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant, and eliminate risk. Our customers include Fortune 500 enterprises and global industry leaders, including Anduril, Canva, Fortinet, Hewlett Packard Enterprise, OpenAI, Snap Inc., and Snowflake. Chainguard is venture-backed by leading investors, including Amplify, IVP, Kleiner Perkins, Lightspeed Venture Partners, Mantis VC, Redpoint Ventures, Sequoia Capital, and Spark Capital. The role, in a nutshell: As a Renewal Manager, Commercial at Chainguard, you will play a crucial role in ensuring the retention and long-term success of our Commercial segment. You will own the renewal process for a defined book of business, managing contract renewals from initial outreach through close while delivering a thoughtful, value-driven customer experience. This role sits at the intersection of Customer Success, Sales, and Ops. By owning renewals, you enable Customer Success to focus on adoption and outcomes, and Sales to focus on expansion and new business. Your work ensures renewal conversations are timely, relevant, and aligned to customer value, while supporting Chainguard’s broader revenue and retention goals. You will act as a trusted partner to customers, guiding them through renewal conversations with clarity, empathy, and confidence. Attention to detail, comfort with negotiation, and strong cross-functional collaboration are essential, as you will manage a high volume of renewals while balancing customer needs with business objectives. What you’ll do: Renewal Management: Own the end-to-end renewal process for a portfolio of commercial customers, driving on-time renewals through proactive planning, customer engagement, and negotiation. Commercial Execution: Generate renewal quotes, lead pricing and contract negotiations, and coordinate with Finance, Legal, and Deal Desk to ensure accurate and timely contract execution. Forecasting & CRM Hygiene: Maintain accurate renewal data in CRM, including forecasts, risks, and renewal status, to provide clear visibility and predictable outcomes. Risk & Retention Strategy: Identify renewal risks early and collaborate cross-functionally to mitigate churn and improve gross retention. Process & Playbooks: Develop and refine renewal playbooks and operating processes to increase efficiency and improve on-time renewal rates. What we're looking for: 2+ years of experience in B2B SaaS in renewals, customer success, account management, or sales, with direct ownership of customer contracts and commercial conversations. Proven ability to drive renewals with predictability and deliver against gross retention targets. Experience negotiating pricing and contract terms while maintaining strong customer relationships. Strong project management and organizational skills, with the ability to manage multiple renewal cycles simultaneously. Comfort generating quotes, preparing order forms, and maintaining CRM hygiene, ideally in Salesforce. Ability to collaborate effectively with both technical and non-technical stakeholders. High emotional intelligence, strong communication skills, and a proactive, problem-solving mindset. Ability to operate with autonomy in a fast-paced, evolving environment and help build or improve processes where needed. Strongly Preferred : Experience in a high-growth or early-stage startup environment Familiarity with security, DevSecOps, or developer-focused products Passion for technology and cybersecurity Pay Range: Up to $167,000 70/30 OTE If your experience is close, but doesn’t fulfill all requirements, please apply . Chainguard is on a mission to build the best team. To achieve our goal, we are focused on hiring Chainguardians with unique backgrounds, perspectives, and experiences. About Us We live and breathe our company values: We are customer obsessed — We focus on delivering solutions to our customers that create value and make their lives better. We have a bias for intentional action — We prioritize, plan, try things, and fail fast. We don't take ourselves too seriously (but we do serious work) — We are solving an important problem which takes focus, but we also like to enjoy the journey. We trust each other and assume good intentions — We're transparent with decisions to empower team members to make well informed decisions. A few of the benefits we offer: Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs. Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!). 100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck. ∞ Flexible Time Off: Take the time you need – to do our best work, we need to recharge and reset. 18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child's first year. If your experience is close but doesn't fulfill all requirements, please apply. We're building the best team in technology and are focused on hiring "Chainguardians" with unique backgrounds, perspectives, and experiences. Chainguard is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. By submitting your application, you acknowledge that Chainguard will process your personal data in accordance with Chainguard's Global Candidate Privacy Notice . ©2026 Chainguard. All Rights Reserved.
Location: United States; Colombia; Sacramento; Los Angeles; San Francisco; Canada; Costa Rica; Mexico Workplace: Remote Location: San Francisco or Singapore (on-site), or remote (Singapore or US Pacific time zones) Start Date: ASAP Languages: English Team: Engineering ABOUT THE ROLE Our client is a fast-growing AI company building reliable, fair and open infrastructure for AI training data. Their marketplace helps the people who create data get value for it, and gives AI labs trustworthy data to train on. It is already used by startups, Fortune 500 companies and frontier labs, and the company is backed by leading venture investors, including Y Combinator. They are scaling quickly to meet strong demand. We are looking for a Research Engineer, Privacy and Anonymization to build the systems that make sensitive, real-world data safe and still useful for AI training. You will develop methods to detect and remove personally identifiable information, secrets and other sensitive content from raw data before it enters processing and synthetic data pipelines — protecting privacy without destroying the structure and signal that make the data valuable for training agents. This is a privacy and data-protection engineering seat, not a synthetic-task design role. You will own the pipeline that stands in front of downstream processing, training, evaluation and synthetic generation. This is a full-time role, starting ASAP. Offices are in San Francisco and Singapore; remote candidates are welcome if their working hours can overlap about 70–80% with either San Francisco (US Pacific) or Singapore business hours. The exact daily schedule will be agreed during hiring. WHAT YOU'LL DO - Build systems to detect PII, quasi-identifiers, credentials and other sensitive information, and design transformations based on the data type and the downstream use case. - Develop and benchmark detection approaches that combine rules, statistical models, classifiers and LLM-based methods. - Build production pipelines that anonymize raw data before it enters downstream processing, training, evaluation or synthetic data generation. - Create evaluation frameworks that measure privacy risk and retained data utility, including recall-weighted metrics, leakage tests and adversarial re-identification attempts. - Design systems that stay robust to new data sources, schema drift, unusual formats and sensitive information embedded in unexpected fields. - Work with engineering, research, operations and customers to translate privacy requirements into practical technical policies and safeguards. WHAT WE'RE LOOKING FOR - Strong proficiency in Python, and experience building reliable production data or machine-learning systems. - Experience with information extraction, named-entity recognition, classification, or related methods for detecting rare or sensitive content. - Strong experimental instincts, and the ability to compare approaches across recall, precision, latency, cost and downstream data utility. - An understanding of the difference between redaction, masking, pseudonymization, anonymization and synthetic data — and when each is appropriate. - High attention to detail, and the ability to reason about subtle leakage paths, edge cases and adversarial failure modes. - Experience building data-processing pipelines end to end, including where there was no fully prescribed roadmap. - Clear written and spoken English, and comfort collaborating across teams and time zones. - Strong candidates may also have hands-on experience with privacy-enhancing technologies (such as differential privacy, k-anonymity, secure aggregation or format-preserving encryption); have worked with sensitive data in healthcare, finance or security; have built low-latency or high-throughput ML inference or data-processing systems; or have taken work from early research through to production. - Technical aptitude and learning potential matter more than years of experience. Motivated candidates are encouraged to apply even if they don't meet every point above. WHY THIS ROLE MATTERS FOR YOU - Make real-world data safe to train on: You will build the systems that let sensitive data be used for AI training without exposing people or secrets. - Privacy without wrecking utility: The job is not only to redact, but to keep the structure and signal that downstream training and synthetic pipelines need. - From detection to production: You will own the full path: detection methods, transformations, evaluation, and the pipeline that sits in front of training and generation. - Hard, high-stakes edge cases: Work on leakage paths, schema drift and adversarial failure modes, not only clean benchmark datasets. - San Francisco, Singapore, or remote: Work on-site in San Francisco or Singapore, or remotely, with hours that overlap about 70–80% with either US Pacific or Singapore business hours. The exact daily schedule will be agreed during hiring. Pragmatike is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all applicants without discrimination. We recruit on behalf of our clients and prohibit discrimination and harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. We are committed to a fair and inclusive hiring process. We process your personal data solely for recruitment purposes, in accordance with applicable privacy laws, and maintain reasonable safeguards to protect your information. Your data may be shared with our client(s) for hiring consideration, but will not be disclosed to third parties outside of the recruitment process.
Location: Paris, France Workplace: Hybrid We’re a team of experts pushing the limits of what’s possible, united by our common goal to unlock true freedom through digital ownership, making technology accessible for all. We believe in a world where users, creators and enterprises manage their value with ownership and freedom. Our curiosity drives us to innovate, empowering individuals on a global scale. We believe change is constant and our team moves forward as one, with a culture of problem-solving where every employee is empowered and supported to challenge tradition and create solutions. Our mission is simple: to make self-custody accessible and give people the keys to their own financial futures. If you want to make a true impact, we want you to join us at Ledger. At Ledger, we’re proud to be the global platform for digital assets and Web3, with over 20% of the world’s crypto assets secured through our Ledger devices. With our headquarters in Paris, and offices in Vierzon, Grenoble, Montpellier, London, Portland, Geneva, Zurich and Central Singapore, we have a team of around 600 professionals developing a variety of products and services to enable individuals and companies to securely buy, store, swap, grow and manage crypto assets – including the Ledger hardware wallets line with more than 7.5 millions units already sold in 200 countries. The team: To support our continued growth, we’re hiring an Engineering Manager to join the Wallet Experience business unit. You’ll work directly with the Engineering Director and lead high-performing teams that deliver core features across our top-rated native applications. This is a hands-on leadership role: you’ll shape the product experience millions of users rely on every day and help define how a modern engineering team builds with AI. What you’ll be doing: Management - Lead your team and meet regularly with your direct reports to give frequent, actionable feedback. - Drive recruitment, performance assessments, training and career development for your team. - Help each person set clear goals and improve their practices, supporting their growth and our retention goals. - Build AI fluency in your team: coach engineers to use AI tools well, share what works, and make AI-assisted development part of how they grow. Tech - Drive projects end to end, applying best-in-class engineering practices: clean architecture, strong test coverage, code review and observability. - Lead the adoption of AI across the development lifecycle, from coding agents and AI-assisted reviews to test generation and automated workflows. Set clear guardrails for quality, security and privacy. - Participate in sprint delivery, monitor engineering metrics, and be accountable for the quality of what ships. - Bring forward innovative solutions and encourage innovative thinking from others, including new ways AI can remove toil and speed up delivery. Delivery & Impact - Work closely with Delivery Managers, Product Owners and Designers to assess feasibility, give technical recommendations, and help with estimation and planning. - Focus the team on outcomes, not output: tie work to user and business impact, and measure it. - Delegate effectively so work is completed as specified, without micromanaging. - Set clear expectations and make sure practices are followed to meet Ledger’s quality bar. Leadership & Communication - Bring a positive “can do” attitude and be a role model for others. - Communicate proactively and be a well-identified point of contact for other teams. - Track progress, risks and issues, and communicate them to the right stakeholders. - Champion a culture of continuous improvement, where the team regularly reviews and raises its own standards. What we’re looking for: - 3+ years of experience managing engineering teams. - Strong experience in React.js development, tools and libraries. - Good knowledge of browsers and web APIs. - Knowledge of React Native is appreciated. - Hands-on experience using AI tools in software development (e.g. coding assistants or agents), and a clear view of how to adopt them responsibly at team level. - A track record of raising engineering standards and delivering measurable impact. - Experience with CI/CD and building deployment pipelines is a plus. - Knowledge of UI/UX practices in software development. - A team-player mindset, excellent interpersonal skills and the ability to work cross-functionally. - Enthusiasm for hiring and developing people. - Willingness to build skills in the Web3 industry. At Ledger, we are dedicated to continually investing in our employees which is why we offer more than just salaries; we provide comprehensive compensation packages that include a wide range of benefits. Here are some of the benefits you can look forward to: - Flexible work options - Our hybrid policy allows employees to work from home up to 3 times per week - Health & Wellness support - Health and Life Insurance. - Financial growth opportunities - Employees can become shareholders in Ledger as well as other financial benefits depending on your country of work. - Commuter allowance - Ledger offers a commuter allowance to contribute to your preferred means of transportation. - Learning & Development - A comprehensive suite of training solutions providing a personalised learning experience for every employee. For regionally specific benefits, your Talent Acquisition contact will be able to provide you with more information. We’re committed to building an inclusive hiring process. If you need any adjustments or accommodations, just let us know, we’ll do our best to support you.
Location: Worldwide APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Log in using your 20four7VA-issued email address to access the portal. If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below. 💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen! If you're interested in this opportunity, click APPLY TO POSITION to proceed. ******************************************************************** Title: CPT-11729 Social Media Community Engagement & Outreach Virtual Assistant Independent Contractor – CPT-11729 Social Media Community Engagement & Outreach Virtual Assistant/Marketing VA/Entry-Junior Level (Remote). Overview 20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia. We are looking for a proactive and organized Social Media Community Engagement & Outreach VA to help increase the client’s visibility and build relationships within the local real estate community. The VA will focus primarily on engaging with relevant Facebook and Instagram posts, interacting with real estate professionals, and maintaining consistent, meaningful online activity. Content creation, research, and analytics will be secondary responsibilities. The ideal candidate is personable, professional, detail-oriented, and able to track and report daily activities accurately. The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor. Scope of Services Contractors will be required to provide services that align with the following client tasks: 1. Community Engagement and Interaction Monitor relevant local real estate posts, discussions, and community updates on Facebook and Instagram. Write meaningful, personalized, and professional comments that encourage conversations and build relationships. Engage with real estate agents, brokers, industry partners, and relevant community members to increase the client’s visibility. Prioritize genuine interactions and consistent daily engagement over content creation. Engage with local real estate professionals’ personal and business posts, including property listings, open houses, successful closings, birthdays, and other personal milestones. Write warm, conversational, and personalized comments that reflect the client’s personality and help the audience see the business as approachable and genuinely involved in the community. Participate in relevant community group discussions about mortgage financing, rental properties, church financing, and other real estate-related funding opportunities. Ensure comments are contextually appropriate and directly relevant to the post. Avoid generic, repetitive, or mismatched responses that could make the client appear inattentive or unprofessional. Prioritize authentic community presence and relationship-building rather than aggressive lead generation or sales-focused interactions. 2. Local Network Visibility and Relationship Building Identify and engage with relevant local real estate pages, groups, agents, and potential partners. Maintain an updated list of relevant sources for daily engagement and outreach. Respond to relevant comments and continue conversations when appropriate. Support the client’s visibility and relationship-building efforts within the local real estate community. Engage with real estate agents and trusted industry contacts already followed by the client, as well as relevant community groups where potential clients and industry members discuss real estate and financing concerns. Support visibility across the client's two business pages, which serve different markets: residential mortgage financing for primary homes and business-purpose financing for rental properties and other commercial properties. Identify relevant opportunities to interact with people discussing financing needs and invite them to contact the client privately for more information or a customized quote. Maintain a consistent, personable presence that reinforces the client's identity as a real person and an approachable mortgage professional within the local real estate community. 3. Social Media Monitoring and Content Execution Monitor the client’s Facebook and Instagram pages for comments, messages, and engagement opportunities as assigned. Create social media captions and simple graphics based on client-provided ideas, materials, and approved messaging when requested. Publish or schedule approved content according to instructions, deadlines, and posting schedules, prioritizing time-sensitive posts. Review content before publishing to ensure accuracy, relevance, professionalism, and compliance with client guidelines. Review the client's existing scheduled posts and published content, and add appropriate tags to relevant real estate contacts or business partners when applicable. Engage with comments and interactions on the client's own Facebook and Instagram posts, in addition to engaging with external community and industry posts. When responding to financing-related questions, use information, approved talking points, and scenario-specific guidance provided by the client to ensure comments accurately represent the client's services and available financing resources. Avoid providing specific interest rates, monthly payments, loan terms, or eligibility assurances without reviewing the individual's circumstances and receiving the appropriate information from the client. When a financing inquiry requires a more detailed assessment, encourage the individual to send a private message or contact the client directly for a customized discussion or quote. Focus on community engagement rather than taking over content creation, as the client currently has a separate resource handling the content calendar and post creation. 4. Activity Tracking, Reporting, and Accountability Maintain a daily log of meaningful comments, interactions, follow-ups, and outreach activities, including direct links as evidence. Record working hours accurately and categorize time according to tasks performed. Submit concise daily updates summarizing engagement activities, sources contacted, time spent, and outstanding concerns. Communicate questions, blockers, and changes in priorities proactively. Ensure reported work aligns with documented activities and outputs. Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing. Skills The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements: Experience in social media management, community engagement, or online outreach. Strong written English and the ability to write natural, professional, and personalized comments. Familiarity with Facebook and Instagram, preferably for business or real estate purposes. Good research and organizational skills, with the ability to identify relevant local real estate contacts and communities. Strong attention to detail and consistent follow-through. Ability to work independently, follow instructions, and maintain accurate activity records. Understanding of professional online communication and appropriate engagement practices. APPLICATIONS AND TOOLS REQUIRED Facebook: For community engagement, monitoring, and relationship building. Instagram: For engaging with relevant local real estate accounts and monitoring interactions. Social Media Scheduling Tools: Familiarity with scheduling and publishing tools, if required by the client. Tracking and Reporting Tools: Ability to maintain activity logs, record working hours, and provide daily updates using spreadsheets or other client-designated tools. Work Schedule Contracted Hours per Week: 10 Hours Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing) Daily Working Time: Flexible-EST Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW. Terms of Engagement Contractors will operate under a Master Services Agreement and a Statement of Work This is not an offer of employment; contractors are not employees of 20four7VA or any client All compensation is processed through 20four7VA according to the terms of the engagement Role Summary & Requirements REQUIRED SERVICE: Marketing VA REQUESTED EXPERIENCE TIER LEVEL: Entry, Junior Level Contracted Hours per Week: 10 hours/week Daily Working Time: Flexible-EST Scheduled Working Days: Monday-Friday REPORTING TO/POC: To Be Determined Number of VAs: 1 GENDER PREFERENCE: None LANGUAGES SPOKEN/PREFERENCE: English ACCENT PREFERENCE: Level A–C (Good English comprehension, communication, speaking, and writing skills) REGION PREFERENCES: Any What we offer Competitive rates Weekly payments Various open roles are available Free training and upskilling Constant support and guidance A vibrant community always ready to support you And more!
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