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Location: Worldwide APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Log in using your 20four7VA-issued email address to access the portal. If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below. 💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen! If you're interested in this opportunity, click APPLY TO POSITION to proceed. ******************************************************************** Title: CPT-11745 Executive & Business Administrative Support Virtual Assistant Independent Contractor – CPT-11745 Executive & Business Administrative Support Virtual Assistant/Business Support VA/Junior-Senior Level (Remote). Overview 20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia. A business owner running two companies in talent acquisition, workforce development, employee screening, and compliance services needs an organized Business Support VA to handle front- and back-office administration. The VA will support daily operations across both businesses, including phone coverage, client communication, calendar management, invoicing and payment follow-up, recruiting administration, research, approved prospect outreach, data organization, and light social media scheduling (secondary). The VA will handle scheduling, pricing, and general service questions for the screening company using approved information. The VA will not access or discuss drug test results, background check results, I-9 documents, or any medical or donor information, and will route those inquiries to the owner. A signed NDA is required before any system access. The ideal candidate will bring strong administrative experience, excellent organization, professional phone and written communication skills, and the ability to manage multiple priorities across two related businesses The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor. Scope of Services Contractors will be required to provide services that align with the following client tasks: Executive & Office Administration Manage calendars, appointments, scheduling requests, and routine reminders Monitor and organize business email inboxes For the first two weeks, draft email replies for the owner’s approval rather than sending on her behalf Maintain organized administrative records, task lists, and follow-up items Assist the owner with recurring office and executive support tasks Identify urgent matters and communicate priorities promptly Phone Coverage & Client Communication Answer the screening company’s phone line through RingCentral Schedule testing and screening appointments Provide approved pricing and service information Route results or case-specific questions to the owner Respond to routine client inquiries using approved information and procedures Follow up with prospective and existing clients on outstanding items Maintain accurate client and prospect records, organized separately for each business Billing & Recruiting Administration Prepare, send, and track invoices and payment follow-ups Post job openings and track applicants Send interview invites and confirmations (the VA does not conduct interviews) Update information in the company’s ATS and future CRM platforms Assist with basic administrative records as directed, excluding the restricted records above Research & Business Development Support Research and build a list of drug and alcohol testing collection sites in Georgia Run daily searches on SAM.gov and the Louisiana and Georgia state procurement portals Send a weekly summary of matching opportunities Send approved prospect outreach and follow-up emails from a tracker Systems & Marketing Administration (Secondary) Organize contact records, business documents, and administrative data Schedule social media posts using existing Canva templates and Claude-supported content frameworks Maintain recurring marketing posting schedules without assuming responsibility for overall marketing strategy Assist with process documentation and new administrative workflows as systems change Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing. Skills The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements: Administrative, executive support, or business operations experience required Excellent spoken English and professional phone communication required Excellent written English and professional communication required Calendar, inbox, and client follow-up experience required Outlook / Microsoft Office proficiency required Signed NDA required before system access CRM, ATS, or comparable record management experience preferred RingCentral or business phone system experience preferred Invoicing or accounts receivable follow-up experience preferred Job posting or applicant tracking experience preferred Canva and basic social media scheduling experience preferred Government procurement or bid research experience a plus (Training Provided) Talent acquisition, HR, or compliance services experience a plus IDEAL CANDIDATE PROFILE Highly organized, proactive, and dependable Confident and professional on the phone with clients and callers Discreet with confidential information and clear on what must be routed to the owner Comfortable supporting a business owner managing multiple companies Strong attention to detail and accurate recordkeeping Able to manage multiple priorities without overlooking follow-ups Willing to learn new software and administrative procedures Resourceful and interested in growing with the business APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED Microsoft Outlook / Office RingCentral – Client Phone System Zoho ATS – Existing System; Replacement Planned CRM Systems – Final Platforms TBD Invoicing Platform – Client System TBD SAM.gov and State Procurement Portals (Training Provided) Canva Claude – Client-Provided Content Frameworks Gusto – Familiarity a Plus Work Schedule Contracted Hours per Week: 30 hours/week (Potential to Increase to 40 Hours Based on Performance) Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing) Daily Working Time: 10:00 AM–4:00 PM CT Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW. Terms of Engagement Contractors will operate under a Master Services Agreement and a Statement of Work This is not an offer of employment; contractors are not employees of 20four7VA or any client All compensation is processed through 20four7VA according to the terms of the engagement Role Summary & Requirements REQUIRED SERVICE: Business Support REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior Level Contracted Hours per Week: 30 hours/week (Potential to Increase to 40 Hours Based on Performance) Daily Working Time: 10:00 AM–4:00 PM CT Scheduled Working Days: Monday-Friday REPORTING TO/POC: To Be Determined Number of VAs: 1 GENDER PREFERENCE: None LANGUAGES SPOKEN/PREFERENCE: English ACCENT PREFERENCE: Level A–B (Native or Near-Native English Accent Required) REGION PREFERENCES: Any What we offer Competitive rates Weekly payments Various open roles are available Free training and upskilling Constant support and guidance A vibrant community always ready to support you And more!

Location: San Francisco, California Workplace: Hybrid ABOUT SENTRY Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. ABOUT THE ROLE: Forward Deployed Engineers at Sentry help our largest customers get real value from Sentry, from integrating the SDK to making sure the right alerts and issues reach the right people at the right time. This role is a Senior Solutions Engineer who goes further: you'll help us build Sentry's forward deployed motion. That means working shoulder to shoulder with our most important customers, often inside their codebases and workflows, instead of advising from the outside. When a customer's problem needs more than a best-practices doc, such as a custom integration, a tricky instrumentation setup, or a working prototype, you'll build it with them, then turn what you learn into repeatable patterns for the rest of the team. Forward deployed work is new here and you will have a part in building this arm. You'll start with the core Solutions Engineering work and take on more hands-on deployment work as customers pull you into it, helping define what this motion looks like at Sentry. The goal is simple: reduce time to value. The outcomes we care about: - Developers can quickly find and resolve slowdowns and errors in their applications. - Customers get to value faster, and the lessons from each deployment make the product better for everyone.   IN THIS ROLE YOU WILL - Turn customer goals into a plan. Understand customers' pain points and objectives, then act as their trusted advisor, translating them into implementation plans, workshops, and best practices that show clear business value. - Get Sentry set up, in the code. With the customer's permission, work in their codebase like a member of their engineering team, delivering the pull requests that fully set up Sentry so data is flowing from day one. - Instrument what matters most. Add custom telemetry for a customer's most critical user journeys and build the dashboards and alerts that go with it. - Lead migrations. Move customers off their existing observability tools by setting up their Sentry organization and delivering PRs that introduce Sentry and remove the old solution. - Work like a trusted contractor. Stay within the scope and access you've been given, take extra care in live environments, test thoroughly, and ship pull requests that customer engineers are glad to merge. Embed with their teams, including on site, when it helps. - Build the motion. Turn one-off deployments into repeatable playbooks and tooling, help define how forward deployed engagements are scoped and measured, and bring what you learn back to Product and Engineering.   YOU’LL LOVE THIS JOB IF YOU - You'd rather sit with a customer's engineers and fix the problem in their code than write them a recommendation - Enjoy talking about technology and interfacing with engineers and engineering leaders. - Appreciate working in a dynamic environment, on a variety of projects with customers from lots of different industries. - Love flexing your creative brain by developing solutions, resources, and content from scratch (scripts, code samples, demos, sales-consumable collateral/documents, etc.). - Have a fast-paced, results-driven mindset. - Love developer tools, open-source, and/or all things software development life cycle!   QUALIFICATIONS - 3+ years of experience, with some mixture being Software Engineering and Solutions Engineering/Implementation and at least 1+ year being a FDE - Hands-on experience working with programming languages and frameworks including JavaScript, Python, Node.js, Java, PHP, .NET, Ruby, React, React Native, Mobile Native (iOS and/or Android), etc - Excellent communication and presentation skills, with credibility in front of engineers and engineering leaders - Problem solver, knowledgable, and can-doer - Bonus: experience with observability, APM, or error monitoring tools, including migrating customers from another vendor, or helping build a forward deployed or customer engineering function   The total compensation range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $190,000 to $230,000 USD. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.   EQUAL OPPORTUNITY AT SENTRY Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible. If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io. Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.

Location: EMEA Remote About Customer.io Over 10,000 companies from scrappy startups to global brands use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data. About the Role We’re hiring a Senior Sales Manager to build and lead a new team of 6–8 Account Executives in our Mid-Market organization. The EMEA org is already running this sales motion successfully; you’ll be responsible for ramping and leading your team, establishing its operating rhythm, and shaping its approach to territories and pipeline generation as needed. This is a frontline leadership role. You’ll translate our go-to-market strategy into consistent team execution by coaching reps, inspecting deals, driving forecast accuracy, and creating the structure for strong performance to repeat quarter after quarter. What you'll own: Lead and develop a high-performing team Coach Account Executives to consistently meet or exceed quota and grow into their next role Run focused 1:1s built around deal quality, skill development, and real accountability Ramp new reps quickly and address performance gaps early, before they compound Build a team culture rooted in ownership, collaboration, and high standards Drive pipeline health and forecast accuracy Lead weekly pipeline and forecast reviews focused on deal progression, qualification rigor, and clear next steps Sharpen predictability through disciplined inspection and clean CRM hygiene across the team Maintain healthy pipeline coverage and address creation gaps before they become quarter-enders Reinforce structured, rep-owned outbound tied to measurable standards and pipeline outcomes Use activity, conversion, and pipeline data to test and improve outbound effectiveness over time. Support high-quality deal execution Coach reps to run well-qualified mid-market opportunities from discovery through close Elevate deal strategy with stronger positioning, cleaner value articulation, confident executive-level communication Help reps navigate pricing, stakeholder alignment, and procurement without losing momentum Identify patterns in stalled deals and use them to improve execution across the team. Partner cross-functionally Work with Sales Ops, Marketing, and Solutions Architects to unblock deals and improve how the team executes Bring frontline feedback on messaging, territory design, and enablement back to the people who own it Pilot new go-to-market initiatives with your team, then turn what works into repeatable practices. What we're looking for: 7–10 years of sales experience, including 3–5+ years managing quota-carrying reps, ideally in marketing technology or SaaS This role is only open to candidates based in the United Kingdom or Ireland. A track record of leading successful mid-market or high-velocity sales teams, including building or evolving outbound teams and motions. Genuinely strong at pipeline inspection and forecasting - you can sniff out a soft deal from a mile away Experienced in coaching outbound pipeline generation and improving outbound motions as the business evolves Comfortable operating inside a structured qualification framework like MEDDICC A clear, direct communicator who sets high expectations, gives candid feedback, and treats people with respect Effective cross-functionally in a collaborative, fast-moving, growth-stage environment Compensation & Benefits We believe in transparency. Compensation for this role is $145,000 base + $145,000 variable = $290,000 OTE (or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build. We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family . We also offer 16 weeks paid parental leave, unlimited PTO , stipends for remote work and wellness, a professional development budget, and more. See full benefits here → Our Process No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision. 30-minute conversation with a Recruiter 45-minute conversation with the Hiring Manager 1:1 conversations with cross-functional partners One week to complete a take-home assignment, followed by a 60-minute review call All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process. Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact. Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official Customer.io letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact jobs@customer.io. Join us! Check out our careers page for more information about why you should come work with us! We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you’re excited by what you read — apply now.

Location: Remote, Worldwide Workplace: remote About Distru Distru is the #1 ERP in the cannabis industry with $15B in sales processed through our platform. We've built a battle-tested ERP and B2B eCommerce platform that powers inventory, manufacturing, sales, and logistics, and we're now building AI infrastructure on top of it to give commercial businesses their all-in-one AI stack. We're growing and profitable, with 5/5 stars on Glassdoor. Our investors include Felicis Ventures, Global Founders Capital, Poseidon Asset Management, and Village Global, who have funded companies such as Shopify, Cruise, HelloFresh, Facebook, Slack, and Opendoor. Get to know the team, our culture and our full benefits at distru.com/careers! The Role AI is at an inflection point for enterprise use, and AI assistants like Claude, Codex, and Grok are seeing record adoption at work. We believe the system of record has never been more valuable for organizing the data AI acts on. We started with our AI Order Agent, now rolled out across our customer base, which lets buyers submit orders from any source in any format. It's the first piece of a much bigger agentic ecosystem we’re building, and we're moving most of our engineering effort to AI-first work to build it. You'll work directly with our Director of AI Engineering to own the technical buildout of our AI product suite, including: Agentic harness: a multi-agent system that safely operates across a business's core tools (ERP, CRM, spreadsheets, calendars, email, analytics, compliance systems) MCP: our MCP that connects Distru to external AI harnesses Context Layer: our context layer that ingests customer data, builds memories and profiles, and feeds back into our harness to create more personalized AI experiences for our customers Evals: the eval suites that make our agents reliable in production And more… You’ll be working directly on the AI system from the ground up and make strong, opinionated calls on the agentic stack and where it goes next. The AI space moves fast and the specifics will change, so this technical vision is something you'll mold. You'll report to the VP of Engineering and the Director of AI Engineering, and work closely with the rest of the product team, eng team, and our customers. What you'll do Agentic engineering Architect and build a production multi-agent system that can safely take actions across Distru and our customer’s core systems Iterate and maintain the MCP that connects Distru to Claude & Codex. Own reliability, observability, and durable execution end to end. The harness takes real actions on customers' data, so the bar is high. Write evals to improve our agentic systems from real customer use cases Build a unified data system that pulls data from multiple sources into a singular data layer that can be exposed to Claude & Codex via an MCP Build a contextual memory system that ingests our customers' data and improves how our agents work for them Set the architectural standards for how agents are built, tested, and shipped at Distru, and bring the rest of eng along AI research & experimentation Keep pace with the latest agentic frameworks, harnesses, toolkits, models, and bring in better approaches as they emerge Rapidly prototype new ideas to present to our team and our customers Engineering workflow Build hands-on with Claude Code and similar tools as part of your own workflow Improve our agentic coding workflow and bring new discoveries to the team What success looks like at 6 months You've shipped core improvements to our harness in production that our customers use daily, with clear observability and iteration for improvement You’ve shipped and iterated on many MCP tools and improvements Every agent you own has an eval suite and observability, so the team catches regressions before customers do You own the architecture of the agentic stack, and other engineers build against patterns you set You’ve built prototypes on how our agentic infrastructure can improve (i.e. a new way to retrieve memories, an agentic onboarding process for our customers) You’ve raised the technical bar on at least one thing the team was doing the slow way What we look for AI fluency For every AI role, we look for three things: Tool fluency: you build with Claude Code or similar every day, you've built your own skills, agents, or workflows, and you can explain why your setup looks the way it does. Workflow fluency: you write evals before you trust a prompt, and you know when a model is the wrong tool and plain code is the right one. Build fluency: you've put agents in front of real users, with guardrails, observability, and a way to roll back. You use AI tools daily and can tell us specifically where your fluency is strong and where you're still building it. Must have 7+ years in full-stack development, ideally on B2B SaaS applications Multi-agent harnesses: hands-on experience building multi-agent harnesses in production, not just prototypes or personal projects MCPs: you've built MCPs that are used in production Production systems: a strong grasp of reliability, observability, permissions, and safe workflow execution Product and engineering: you've operated as both, and you're comfortable owning scoping and decisions, not just implementation Modern stack: proficiency in React, TypeScript, Node, PostgreSQL, GraphQL, and LangGraph, and you pick up new tools and frameworks quickly Startup agility: you've worked at an early-stage startup (under 20 engineers) and you’ve been the one setting direction in that ambiguity, not waiting for it Low ego: you're team-first and measure success by what shipped and whether it worked, not by internal politics Influence : you’ve shaped roadmap, not just executed it Clear communication: you raise concerns and propose solutions before being asked Strong signal Background building supply chain, ERP, CRM, B2B marketplace, or accounting software UX design experience Agentic systems work beyond the must-haves, such as evaluation frameworks or agent-to-agent protocols Experience using Claude Code (or similar) to build products on your own Cannabis industry experience How we work We love building with AI. Trying new models the week they drop, building agents for fun, and forming strong opinions on what works. We invest in it with company-wide AI growth with classes and workshops, AI demo days, AI hackathons, and access to best-in-class models and tools. Taste in building. A lot of this role comes down to knowing what to build, what to cut, and what a great agentic experience feels like for the user. We stay close to the customer. You'll talk to customers and our GTM team directly, not through a chain of tickets. You'll build on what we've learned. You'll have access to the team's combined AI knowledge and the processes and skills we've built. For the full picture of our culture and who thrives here, see distru.com/careers . Benefits Our careers page is the best way to get to know us: the full benefits, our yearly offsites, who thrives here, and what the team says about working at Distru. Here are a few highlights (exact benefits vary by country and employment type): Fully remote across 4 continents Employee-friendly option terms: after 2 years, a 10-year window to exercise if you leave 18 days PTO + 11 holidays (sick days don't count toward PTO) Medical, dental, vision + 401(k) for US employees The best AI tools available and a generous AI stipend for everything else Yearly in-person team offsites Interview process Application questions: three short written questions in Lever on how you build with LLMs Recruiter screen (30 min): your background, the most complex AI product you've worked on, and your personal AI tool stack Technical interview (45–60 min): a deep dive into a complex product you've built, a live harness design discussion, and a screen-share walkthrough of your day-to-day setup Harness take-home (3–4 hours): spec a real feature on our agentic harness across product and UX, system design, and implementation details Take-home review (60 min): a technical deep dive into your submission with two engineers, including how your design holds up when a constraint changes References and offer Distru was formed by an environment of mutual respect and trust made up by people working together without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by law. We believe that diversity and inclusion among our team members is critical to our success and we proactively strive to recruit, develop and retain the best and brightest people from the most diverse candidate pools we can find all over the world. Where you land in the range depends on your experience and skills.

Location: Remote Workplace: Remote Kit https://kit.com/ is the email marketing platform experts choose to grow their audience, deepen their relationships, and build a business around the work they love. For coaches, YouTubers, authors, podcasters, and other creatives, there isn't a better marketing hub to rely on to grow audiences, automate email marketing, and sell digital products — all within one platform. More importantly, there isn't a team more committed to helping creators earn a living. We're on a mission to help creators earn $1 billion using our creator marketing platform. We have always been 100% independent and 100% remote. We are proud to have built a product that our customers love, and we look for people who have enthusiasm and belief in our mission, vision, and values to join our team. We're also embracing AI thoughtfully — both in how we build and how we hire to ensure our team is adaptable, innovative, and ready for what's next. THE ROLE Our Sales team needs a dedicated data partner, and creator commerce https://kit.com/features/commerce (how creators monetize by selling digital products) is becoming a bigger part of how Kit and our creators scale. Kit is growing, so we're looking for a Senior Analytics Engineer to own Kit's sales and commerce data from end to end. Accurate sales data gives our team a clear picture of the pipeline and the confidence to make informed decisions. That’s what makes this role so important. Your primary focus will be Sales: the dbt models that turn our CRM data into trusted pipeline, deal, and funnel metrics, and the Omni dashboards our sales leader and Senior Revenue Operations Manager use to run the business. You'll also model creator commerce data, so we understand what creators sell and earn through Kit, and you'll pick up reporting work with our Product team, such as feature usage reporting. On a small data team, we step outside our usual lanes when the need is there, so the mix will shift over time. You'll build for two kinds of consumers: people and AI. Teammates increasingly answer their own questions by querying our semantic layer through Omni's AI and MCP connections to AI tools. That means your models, metric definitions, and documentation need to be clear and correct enough for an AI agent to use them without a data teammate in the loop. This is a full-time individual contributor role for someone who likes being close to the business, enjoys turning messy operational data into numbers people trust, and is happy to work on both the models and the dashboards that sit on top of them. When Sales and Product have clear, reliable data, we help more creators build more valuable businesses with Kit.   YOUR SUPPORT SYSTEM You'll report to Sam Umachi, Head of Data (Linkedin https://www.linkedin.com/in/samuelumachi/). Sales and RevOps are your primary partners, who will rely on the models and reporting you own. You'll also partner with our Product team on reporting for features like Visual Automations https://kit.com/features/automations and on how creators use Kit. Within our data team, you'll work alongside a Staff Analytics Engineer who owns org-wide semantic layer governance and modeling standards, a Senior Data Engineer who owns ingestion and pipelines, and a Senior Business Analytics Partner focused on revenue opportunities. This role has no direct reports.   WHAT YOU'LL DO - First Week: Work through our onboarding curriculum in Notion and meet the data team, our Senior Revenue Operations Manager, the sales team, and your product partners. Get set up in our core tools: dbt Cloud, GitHub, Amazon Redshift, Omni, HubSpot, Linear, Hightouch and Slack. Set up your AI-assisted development environment and learn the shared AI workflows our data team uses. Open and merge your first small pull request so you learn our review and deployment flow early. - First Month: Map how HubSpot objects (deals, pipelines and stages, companies, contacts, and owners) flow into our dbt models, and document the gaps. Take over day-to-day ownership of the sales models and Omni dashboards that teammates have been covering. Audit current sales reporting and list where definitions differ or numbers don't reconcile. Get familiar with how commerce data (products creators sell and the revenue they earn through Kit) lands in the warehouse today. Agree with RevOps and Sales on the most important questions they need answered. Review teammates' pull requests and contribute to our shared SQL, dbt, and documentation standards. Share a written reflection with the team on what you've learned and where you'd focus first. - First Six Months: Ship and maintain well-tested, documented dbt models for core sales metrics, such as pipeline, deal velocity, stage conversion, win rates, and the sales-led funnel. Expose those metrics through the Omni semantic layer, working within the team's governance standards. Rebuild or refresh the core sales dashboards so pipeline reviews and forecasting conversations run on numbers that don't need manual reconciliation. Resolve competing sales metric definitions by writing down the options and tradeoffs, aligning with Sales and RevOps, and documenting the outcome. Model creator-level commerce data, such as products sold, revenue earned through Kit, and conversion, in partnership with data engineering. Write semantic layer descriptions, metric definitions, and documentation that let Omni's AI and MCP-connected AI tools answer routine sales questions correctly, and test them against real questions from Sales, RevOps and Product. Get Sales to the point where routine questions are answered through self-serve, whether in Omni dashboards, Omni's AI, or AI tools connected over MCP, rather than one-off requests. - First Year: Be the recognized owner of Kit's sales data, the person Sales and RevOps go to first and trust without second-guessing. Give our revenue analysis work the sales and commerce models it depends on, so deeper questions about pipeline health and creator earnings can be answered quickly, thereby enabling us to make creators more successful. Leave your domains well documented and well tested, legible to new teammates, stakeholders, and the AI agents that query our semantic layer. Help raise the team's modeling quality through code review, pairing, and sharing what you learn.     WHAT WILL S.E.T. YOU UP FOR SUCCESS   Skills - Deep dbt experience. You build modular, tested, documented dbt projects, and you're comfortable with incremental models, snapshots, macros, CI, and scheduled jobs in dbt Cloud or similar. - Advanced SQL. You reason carefully about grain, joins, and window functions, and you write queries that are readable and performant on a cloud warehouse. - Data modeling for sales and GTM. You can model deals, pipeline stages and their history, ownership changes, and funnel conversion into clean, reusable structures. You are opinionated on Kimball standards and when a concept should be a fact or dimension. - CRM data fluency. You know how sales data behaves in a CRM, including stage changes, backdated edits, and custom properties. HubSpot is preferred, but other CRM experience (e.g. Salesforce) applies just as well. We care most that you recognize common CRM patterns. - AI-assisted development. You use AI code editors and agents (such as Cursor, Claude Code, Codex, or similar) every day, and you validate their output with tests, query results, and review before anything ships. - Clear written communication. You explain metric definitions, tradeoffs, and data caveats in plain language that Sales, RevOps, and Product partners understand. - BI and semantic layer experience. You can build dashboards and semantic models in Omni, Looker, or a similar BI tool, and you design metric definitions that people and AI tools can both query correctly. - Git-based workflows. You keep pull requests small and well described, and you give thoughtful code review. - Nice to have: Redshift performance tuning (sort and distribution keys), Python for scripting or API pulls, reverse ETL, and experience with product event, billing, payments, or ecommerce data. Experiences - Around 7 or more years in analytics engineering or data engineering where you personally shipped production data models. - Several years of hands-on work building and maintaining production dbt projects. - Working directly with sales teams and RevOps, and owning reporting they relied on to run the business. - Owning a data domain over time and evolving its models as the business and its questions changed. - Working at a SaaS company, ideally one with both a self-serve and a sales-led motion. Commerce, payments, or creator economy experience is a plus, not a requirement. - Working on a small or remote team where you were trusted to make decisions independently. Traits - Ownership and follow-through. You treat your data domains as yours. You notice problems before stakeholders do, close the loop on requests, and finish what you start. - Judgment. You match rigor to the decision at hand, know when a quick answer is enough and when a request should become a durable model, and say so clearly. - Flexibility. You're glad to step outside your primary area when another team needs help, and you balance that work against your core commitments openly. - Teach everything you know. You document as you go, pair generously, and help stakeholders understand the data well enough to use it on their own. - Work in public. You share progress, open questions, and decisions in writing where the team can see them, including what didn't work. - Creator success is our success. You remember who's on the other end. A wrong number in a pipeline review means Sales spends time on the wrong creators, and that shapes how carefully you work. - Do it with excellence. You test your work, review it carefully, and don't ship a number you can't defend. - Candor with care. You're comfortable pushing back when a request won't answer the real question, and you do it in a way that builds trust.   WHAT WON'T SET YOU UP FOR SUCCESS - Needing detailed specs or a highly structured environment before you can start. - Discomfort with ambiguity. Some of our sales and commerce definitions are still evolving, and you'll help settle them. - Needing several layers of approval to make modeling decisions within your domain. - Wanting to work only on dashboards, or only on pipelines, rather than across the transformation and BI layers. - Wanting a strictly fixed scope. Sales comes first, but you'll pick up Product or other work when the business needs it. - Wanting mostly greenfield work. Much of this role is improving sales models and dashboards that already exist. - Preferring to take tickets as written rather than partnering with stakeholders on what they need. - Being skeptical of AI's capabilities, or using AI without good judgment and accountability. - Expecting a large data team with dedicated specialists for every part of the stack.   WORKING HOURS AND LOCATION We're 100% remote with team members across the globe. We work mostly on East Coast time - so if you're based on the West Coast of the United States, Europe, or Asia, you might have a few early mornings or late evenings. We do our best to keep things reasonable, but a little time zone juggling comes with the territory.   COMPENSATION + PERKS + BENEFITS Kit has standardized salaries based on position, no matter where you live. For this role, we're hiring at our level 4 ($172,000). Level is determined based on experience and our interview process.   PERKS + BENEFITS INCLUDE: - Profit Sharing https://www.linkedin.com/feed/update/urn:li:activity:7454911054947688448/ - Kit equity - 401k with a 5% match - We cover up to $2,280 per month toward medical premiums, with dental and vision premiums fully covered. We offer Health Insurance plans through Aetna - $2,000 equipment allowance for your first two years, $1,000 budget every following two years. Company-provided laptops are issued to every Kit team member and are not included in the equipment budget - Individual learning + development budget ($3,500/year) - Creator meetup budget ($50/month) to connect with creators over coffee, lunch, or other in-person meetups - Gender affirming benefits - Childcare benefit up to $3,000 annually through JOON - Twenty (20) days of paid time off during each year of employment - Paid paid vacation: An after-tax bonus of $1,000 for taking five consecutive days of vacation where you’re fully unplugged from work - Ten (10) paid holidays a year - Two weeks of paid sick time each year, including mental health + well being days - Twelve (12) weeks paid parental leave and flexible scheduling in your child’s first year - Up to six weeks of paid bereavement leave, medical leave, and disaster after six months of employment, two weeks of each paid leave in your first six months - Winter Break Closure: Kit closes for a week at the end of December, giving everyone a collective break to enjoy the holiday season. Essential support services remain available, with teams coordinating to ensure coverage during this period - Four-week, paid sabbatical after five years with the team - Fantastic in-person or virtual retreats with the team twice a year   HOW TO APPLY We usually receive a large number of applications, and our goal is to follow up with you within two weeks. You’ll hear from us either way. Here’s what you can expect from the rest of our hiring process: 1. A phone screen with our recruiter (30 min) 2. Hiring manager interview (45 min) 3. Take-home assignment 4. Technical interview (60 min)   We’ll keep you informed through every step. To get started, complete this application, including a cover letter and answers to the questions on the next page. We read every single application, and your cover letter and responses help put your experience into context. Kit is an equal opportunity employer We value diversity in all of its forms. Research tells us that applicants who are female or non-binary, as well as applicants who are people of color, are less likely to apply for roles they do not feel 100% qualified for. If you think you meet more than 50% of our requirements but fewer than 100% of them, please apply. We’re imperfect communicators, so think of our job postings as the starting point for discussion rather than proof that you shouldn’t apply. Kit does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

Location: Remote Workplace: Remote Kit https://kit.com/ is the email marketing platform experts choose to grow their audience, deepen their relationships, and build a business around the work they love. For coaches, YouTubers, authors, podcasters, and other creatives, there isn't a better marketing hub to rely on to grow audiences, automate email marketing, and sell digital products — all within one platform. More importantly, there isn't a team more committed to helping creators earn a living. We're on a mission to help creators earn $1 billion using our creator marketing platform. We have always been 100% independent and 100% remote. We are proud to have built a product that our customers love, and we look for people who have enthusiasm and belief in our mission, vision, and values to join our team. We're also embracing AI thoughtfully — both in how we build and how we hire to ensure our team is adaptable, innovative, and ready for what's next. THE ROLE Most Kit creators don't have a dedicated Creator Growth Manager, and when their emails start landing in spam, they need someone who can find the cause quickly and explain it in plain language. We're looking for a Deliverability and Compliance Specialist to own deliverability support for that long tail of creators, run Kit's abuse desk, and make the compliance calls that protect the sending reputation every creator on Kit shares. You'll also build the playbooks, training, and AI-assisted workflows that help Support and contractors handle more deliverability questions on their own, and you'll partner with our infrastructure engineers as we run more of our sending in-house. A creator can't build a lasting business if their emails don't arrive, so this work connects directly to our mission. This is a full-time individual contributor role for someone who likes digging through headers and bounce logs to find the real cause of a problem, can explain DMARC alignment to a first-time creator without jargon, and is comfortable making a firm call when a situation is gray. You don't wait for someone to tell you what needs fixing. You proactively spot opportunities, identify patterns, and take the initiative to improve deliverability before problems arise.   YOUR SUPPORT SYSTEM You'll report to Alyssa Dulin https://www.linkedin.com/in/alyssadulin/, Director of Creator Success, and collaborate closely with: - Our Deliverability team: a Deliverability Lead who supports our highest-value accounts and leads deliverability education, and a Deliverability Specialist who onboards and ramps up large senders moving to Kit - Our infrastructure engineers, who run Kit's sending infrastructure - Our compliance and anti-abuse engineers, who build the automated checks that keep spammers off Kit - Product Specialists and the Support team, who handle the front line and escalate deliverability issues to you - Customer Success Managers (we call them Creator Growth Managers at Kit), Sales and Migrations, and Product Managers   WHAT YOU'LL DO - First Week: Get set up in Kit, our admin tools, and our support and ticketing systems, and meet our distributed team in Get To Know You chats (GTKYs). Meet the deliverability team and get an introduction on the current projects. Read our deliverability playbooks and SOPs, and get access to the monitoring tools you'll use every day: Google Postmaster Tools, Microsoft SNDS, blocklist monitoring, and our internal delivery dashboards. - First Month: Shadow the Deliverability team and Product Specialists on deliverability tickets, account approvals, and abuse reports, then start answering queue tickets with review. Join the daily monitoring rotation (blocklist delisting, Postmaster and delivery monitoring) and the weekly Deliverability team meeting. Learn how account approvals, compliance flags, and our in-house sending platform work. By the end of the month, work deliverability tickets and abuse reports on your own and send your first delisting requests. Project: build a recurring report showing the trending deliverability ticket reasons so we understand what’s causing how to reduce friction for customers and how to solve it - First Six Months: Own the deliverability support queue for creators without a dedicated CGM: spam-folder placement, bounces, authentication and DMARC setup, and escalations from Product Specialists. Own compliance end to end, from new-account approvals and compliance flags to pausing or closing accounts that put our shared reputation at risk.Run Kit's abuse desk. You'll write and share a strategy that covers coverage, response-time targets, escalation paths, and quality checks, then put it in place so routine spam, phishing, and blocklist reports follow clear SOPs while you take the hardest cases yourself. Be the go-to contact for day-to-day mailbox provider issues with Microsoft, Gmail, Yahoo, Comcast, and regional providers, and write an incident runbook for blocklistings and provider throttling. Track the queue with a simple scorecard (volume, first response time, and escalation rate) and share what you learn with the team. Run training sessions for Support and ship your first process or AI improvements, like cleaner ticket categorization or better account data for our AI support agent, so more deliverability tickets get solved without escalation.. - First Year: Deliverability support is faster and more consistent for every creator on Kit, including the ones who never talk to a CGM. Your playbooks, help center articles, and AI-assisted workflows are what Support, CGMs, and contractors reach for first, and fewer tickets need to come to you. You've led at least one cross-team fix with infrastructure for a recurring problem you spotted in the queue, such as an alert when a creator's domain authentication breaks or a check for sudden signup spikes. You're helping shape the internal tooling and alerting our in-house sending needs, and you take part in industry groups like M3AAWG.     WHAT WILL S.E.T. YOU UP FOR SUCCESS   Skills Must haves - Deep working knowledge of email authentication (SPF, DKIM, DMARC, alignment, and BIMI basics), plus the ability to read raw message headers and SMTP bounce and deferral codes - Hands-on use of Google Postmaster Tools and Microsoft SNDS/JMRP, and comfort working with major blocklists (Spamhaus, Abusix, Barracuda, Spamcop, and others) and their delisting processes - A clear understanding of Gmail and Yahoo bulk sender requirements, including authentication, one-click unsubscribe (RFC 8058), and spam-rate thresholds - Data fluency: you can pull bounce, complaint, and engagement data together, find the root cause, and explain it so others can act on it - Hands-on abuse handling: you can work an abuse report or escalation start to finish, from finding the account and assessing the evidence to acting, replying to the reporter, and documenting the decision - Process building: you can turn repeat work into SOPs, playbooks, and quality checks that a contractor or teammate can follow - Clear, calm written communication with creators, teammates, and postmasters - Using AI tools to research, summarize, and draft, and helping teammates do the same, with the judgment to keep a person on final compliance calls Nice-to-haves: - Experience with MTA logs or delivery observability tools (KumoMTA, PowerMTA, Postfix, Kibana/Elasticsearch, or SQL and BI tools like Mode) - Familiarity with feedback loops, spam traps, list bombing, and bot-signup patterns - Familiarity with CAN-SPAM, CASL, and GDPR as they apply to marketing email - Experience with Intercom, HubSpot, or a similar ticketing tool - Experience building or tuning AI support workflows or macros Experiences Must-haves: - 4+ years in email deliverability, compliance, trust and safety, or technical support at an ESP, mailbox provider, or high-volume sender - Handling escalated customer tickets end to end, including with customers who are frustrated - Making account-level compliance or abuse decisions, such as approving, suspending, or closing accounts - Working an abuse desk or abuse mailbox directly: spam and phishing complaints, provider and blocklist reports, and escalations - Leading the fix for a recurring deliverability or compliance problem that needed help from more than one team Nice-to-haves: - Supporting senders on shared IP pools at an ESP - Setting abuse or trust and safety strategy, or directing contractors or vendors on a support or abuse queue - Working directly with mailbox provider postmaster teams - Participating in M3AAWG or other industry groups - Creating educational content, like help docs, training, workshops, or podcasts - Working with creators, digital entrepreneurs, or small businesses Traits - You pick up problems that fall between teams without waiting for permission, and you follow them through until they're closed. - You test a hypothesis against the evidence before you act, and you frame problems clearly enough that others trust your analysis. - You protect the reputation every creator shares while staying fair and kind to the creator in front of you, and you help them understand the reasoning behind a decision. - You turn what you learn into docs, templates, and training that others use, and you adjust how you teach to fit the audience. - You hold a high bar for your work, and you push back respectfully, with data, when something puts our reputation at risk, even when Sales or leadership would prefer a different answer. - You share in-progress work and risks early so the team can solve problems together.   WHAT WON'T SET YOU UP FOR SUCCESS - Treating deliverability as a set of macros rather than an investigation that needs judgment - Discomfort saying no to a creator or a teammate when our shared reputation is at stake - Waiting for someone to assign you work when you can already see the problem - Needing a fixed playbook, since our sending stack and processes are changing as we bring more sending in-house - Keeping knowledge in your head instead of writing it down for the next person - Preferring to work without AI tools   WORKING HOURS AND LOCATION We're 100% remote with team members across the globe. We work mostly on East Coast time - so if you're based on the West Coast of the United States, Europe, or Asia, you might have a few early mornings or late evenings. We do our best to keep things reasonable, but a little time zone juggling comes with the territory. For this role, we're looking for someone based in North America, with working hours that give us solid US time zone coverage of the deliverability queue.   COMPENSATION + PERKS + BENEFITS Kit has standardized salaries based on position, no matter where you live. For this role, we're hiring at our level 3 ($118,000 USD). Level is determined based on experience and our interview process.   PERKS + BENEFITS INCLUDE: - Profit Sharing https://www.linkedin.com/feed/update/urn:li:activity:7454911054947688448/ - Kit equity - 401k with a 5% match - We cover up to $2,280 per month toward medical premiums, with dental and vision premiums fully covered. We offer Health Insurance plans through Aetna - $2,000 equipment allowance for your first two years, $1,000 budget every following two years. Company-provided laptops are issued to every Kit team member and are not included in the equipment budget - Individual learning + development budget ($3,500/year) - Creator meetup budget ($50/month) to connect with creators over coffee, lunch, or other in-person meetups - Gender affirming benefits - Childcare benefit up to $3,000 annually through JOON - Twenty (20) days of paid time off during each year of employment - Paid paid vacation: An after-tax bonus of $1,000 for taking five consecutive days of vacation where you’re fully unplugged from work - Ten (10) paid holidays a year - Two weeks of paid sick time each year, including mental health + well being days - Twelve (12) weeks paid parental leave and flexible scheduling in your child’s first year - Up to six weeks of paid bereavement leave, medical leave, and disaster after six months of employment, two weeks of each paid leave in your first six months - Winter Break Closure: Kit closes for a week at the end of December, giving everyone a collective break to enjoy the holiday season. Essential support services remain available, with teams coordinating to ensure coverage during this period - Four-week, paid sabbatical after five years with the team - Fantastic in-person or virtual retreats with the team twice a year   HOW TO APPLY We usually receive a large number of applications, and our goal is to follow up with you within two weeks. You’ll hear from us either way. Here’s what you can expect from the rest of our hiring process: 1. A phone screen with our recruiter (30 min) 2. Hiring manager interview (45 min) 3. Take-home assignment 4. Panel interview (60 min)   We’ll keep you informed through every step. To get started, complete this application, including a cover letter and answers to the questions on the next page. We read every single application, and your cover letter and responses help put your experience into context. Kit is an equal opportunity employer We value diversity in all of its forms. Research tells us that applicants who are female or non-binary, as well as applicants who are people of color, are less likely to apply for roles they do not feel 100% qualified for. If you think you meet more than 50% of our requirements but fewer than 100% of them, please apply. We’re imperfect communicators, so think of our job postings as the starting point for discussion rather than proof that you shouldn’t apply. Kit does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

Location: Remote Workplace: onsite Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency.   Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country. Job Summary Filevine is hiring a Legal Transformation Specialist for the Product Implementations Department. This team is vital to the retention and growth of firms using our software. In this role, you’ll bring your legal expertise to the implementation of LOIS Legal Research and LOIS Drafting, and beyond, helping law firms change how they research, draft, and deliver work. What You'll Do Lead the implementation of LOIS Legal Research and LOIS Drafting solutions for law firms using Filevine Assess each firm’s practice areas, workflows, and document needs to configure LOIS solutions that fit how their attorneys and staff work Train attorneys, paralegals, and firm staff on LOIS tools, including effective research approaches, drafting workflows, and responsible use of AI in legal practice Manage the implementation process across a variety of customer accounts, keeping timelines, milestones, and expectations on track Help firms build and refine templates, drafting playbooks, and workflows that match their standards and preferred work product Maintain comprehensive knowledge of the Filevine family of products, with deep expertise in LOIS Work with cross-functional teams (Product, Support, Sales, Customer Success) and partners to identify opportunities to improve adoption and customer outcomes Relay customer feedback and real-world use cases to Product to help shape the LOIS roadmap Assist in creating content as approaches and configurations mature into best practices (articles, videos, example builds), and present it to cross-functional teams and partners Support other teams and roles as needed Travel on-site to customer offices to launch and train on LOIS products. What You'll Need Juris Doctor (JD) from an accredited law school Legal practice experience preferred Experience with legal research platforms, document automation, or legal technology Project management experience preferred Assertive communicator who can make recommendations and instill confidence, including with attorneys and firm leadership Exceptional curiosity and creative thinking to get to the root cause of a customer’s priorities Quick learner of new technologies, including AI tools, and is self-motivated Driver of change for more impactful solutions and customer outcomes at a fast-growing company Ability to lead critical conversations Ability to independently manage competing customer priorities and initiatives with limited structure Qualifications A curious mind that wants to know how it works and why it works; the type of person who can’t help but push a button to see what happens Strong understanding of legal research methods and legal writing, and how attorneys vet and rely on work product Strong interpersonal skills for building relationships with clients and collaborating with internal teams Problem-solving skills to listen to a customer’s goals and concerns and recommend solutions on the fly Comfort discussing AI accuracy, confidentiality, and professional responsibility concerns with attorneys Adaptable to sudden changes, whether in a customer conversation or in overall business strategy A confident, persuasive storyteller who uses pacing, emphasis, and tone to capture and hold an audience’s attention Legal software administration experience is a plus but not necessary In addition to the qualifications above, we expect our team members to have: Proven ability to maintain focus, productivity, and composure in high-stress, fast-paced, in-person environments Adaptability to open-office layouts while staying focused and respectful of colleagues Skill at handling high-priority Zoom calls with upset customers on short notice, using empathy and composure to resolve complex issues Ability to prepare and deliver dynamic storytelling demonstrations of LOIS and the Filevine suite A consultative approach with prospective and current clients, working alongside sales reps to assess needs and determine requirements Work Location Expectation: Most roles for candidates in or near these metro areas (San Francisco, Salt Lake City, Chicago, or New York) are fully onsite. Some roles offer a hybrid schedule of 2–3 days in-office per week     Cool Company Benefits: - A dynamic, rapidly growing company, focused on helping organizations thrive  - Medical, Dental, & Vision Insurance (for full-time employees) - Competitive & Fair Pay - Maternity & paternity leave (for full-time employees) - Short & long-term disability - Opportunity to learn from a dedicated leadership team - Top-of-the-line company swag   Privacy Policy Notice Filevine will handle your personal information according to what’s outlined in our Privacy Policy.   Communication about this opportunity, or any open role at Filevine, will only come from representatives with email addresses using "filevine.com". Other addresses reaching out are not affiliated with Filevine and should not be responded to.

Location: United Kingdom Workplace: Remote Coder is hiring a Manager, Customer Success Team to build, lead, and scale a high-performing team of Customer Success Managers focused on our enterprise customers. This role will drive customer adoption, retention, expansion, and long-term partnership with some of the world’s most sophisticated engineering organizations. Coder provides self-hosted software environment and AI development infrastructure that enables enterprises to give developers and AI coding agents a fast, flexible development experience while maintaining the security, governance, and control their organizations require. Our customers span technology, financial services, government, automotive, and other highly regulated industries. As a leader on the Customer Success team, you will be responsible for developing and coaching a high-performing team, building scalable customer success programs, and ensuring customers achieve measurable value from Coder. You will work closely with Sales, Product, Engineering, and Support to drive adoption, identify opportunities for expansion, and represent the voice of the customer across Coder. This is a player-coach role. You'll spend most of your time leading and developing the team while remaining directly engaged with strategic customers and helping establish the standard for exceptional enterprise Customer Success. WHAT YOU'LL DO HERE - Lead, mentor, and develop a team of Customer Success Managers to deliver exceptional customer outcomes, retention, and expansion. - Own team-level customer success outcomes, including adoption, customer health, ARR, NRR, and overall customer satisfaction. - Partner cross-functionally with Sales, Product, Engineering, and Support to drive customer adoption, engagement, retention, and expansion. - Develop and execute scalable customer success strategies, processes, playbooks, and metrics for Coder’s growing enterprise customer base. - Serve as an executive sponsor for key enterprise accounts, building trusted relationships with senior engineering, platform, infrastructure, security, and technology leaders. - Coach the team on executive engagement, strategic account planning, value realization, renewals, and expansion opportunities. - Identify customer risks and opportunities across the portfolio and establish proactive strategies to improve adoption, mitigate churn, and increase customer value. - Help customers understand and realize the value of Coder across their development organization, including secure development environments and AI-powered software development. - Represent the voice of the customer internally, influencing product strategy, roadmap priorities, and operational improvements. - Establish a culture of accountability, continuous improvement, and customer obsession across the Customer Success organization. - Build the systems, operating rhythms, and reporting needed to scale the team effectively as Coder grows. WHAT WE'RE LOOKING FOR - 7+ years of experience in Customer Success, Account Management, or related customer-facing roles, with 2+ years leading enterprise Customer Success or Account Management teams. - Proven experience working with complex enterprise customers in SaaS, developer tools, cloud infrastructure, AI, cybersecurity, or related technology sectors. - Demonstrated track record of driving customer adoption, retention, expansion, and measurable business outcomes. - Strong strategic thinking and operational execution skills, with the ability to build frameworks, processes, and programs from the ground up. - Exceptional communication and executive presence, with the ability to build trusted relationships with C-suite and senior technical stakeholders. - Strong analytical and problem-solving skills, with the ability to use customer data and insights to identify risks, opportunities, and trends. - A coaching mindset and passion for hiring, developing, and building high-performing teams. - Ability to operate effectively in a fast-moving, high-growth environment with a high degree of autonomy and ambiguity. - Strong technical curiosity and the ability to quickly understand complex products, customer environments, and emerging technologies. - Experience partnering cross-functionally with Sales, Product, Engineering, and other teams to drive customer outcomes. BONUS TACO IF YOU HAVE - (Tacos? If you need an ice-breaker, ask how we say thanks by giving tacos!) - Experience working with developer tools, cloud infrastructure, DevOps, platform engineering, cybersecurity, or AI products. - Experience supporting large, global, or highly regulated enterprise organizations. - Familiarity with modern software development and infrastructure technologies such as Kubernetes, Terraform, cloud platforms, or developer environments. - Experience helping organizations adopt AI coding tools, AI agents, or other emerging AI technologies. - Experience working at a high-growth technology company and building Customer Success programs as the organization scales. ABOUT CODER Coder is the leading platform for AI development Infrastructure, enabling enterprises to securely run human and AI-driven development workflows in consistent, governed environments. Coder provides self-hosted, agent-ready workspaces that unify developer productivity and platform governance. With Coder, enterprises can confidently evolve from human-only development to AI-assisted and autonomous workflows, without sacrificing security, compliance, or performance. Learn more at coder.com http://coder.com. INTERVIEW PROCESS  We believe that the interview process should be transparent, consistent, and enjoyable. We value your time and hope to complete the interview process in two to four weeks, if schedules allow. Through your interviews, you will meet a mix of individual contributors, managers, and senior leaders. AI USE DURING THE INTERVIEW PROCESS As an AI company, Coder embraces the use of AI tools, and we want to be transparent about our expectations as you navigate our interview process. Not permitted: Using AI assistance during conversational interviews. Permitted: Using AI tooling for take-home assessments. Please flag where and to what extent it was used in your take-home. Your submission will not be penalized for using AI as long as it is done honestly. OUR USE OF AI IN HIRING We use AI tools to help manage our recruitment process efficiently and fairly. Specifically: - Ashby and Brainerr help us review inbound applications by surfacing candidates who best match the role requirements we've defined. This tool does not make hiring decisions; it helps our team prioritize which applications to review first. - Granola takes notes during our interview calls so our team can focus on the conversation with you. All hiring decisions are made by humans. Our team reviews applications, conducts interviews, and makes final selections. AI tools assist us but never replace human judgment, and these practices are conducted in compliance with applicable data protection, AI governance, and labor laws. Your data is not used to train AI models. In accordance with New York City Local Law 144, an independent bias audit has been conducted on "Automated Employment Decision Tools"; results are available for Ashby https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf. If you're applying for a role at Coder and have questions about how we use AI in our process, or if you'd like to request information about the data we collect, please contact careers@coder.com.   CODER IS A PROUD EQUAL OPPORTUNITY EMPLOYER We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws.

Location: San Francisco, CA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role There are close to a billion knowledge workers in the world, and only a small fraction of them have worked with AI that makes them better at what they do. In the enterprise, reaching the rest depends on the IT, security, and business leaders who decide whether to adopt AI, and the admins who decide how it's deployed, governed, and scaled across their organizations. They ask hard questions before they say yes, and this role owns how we answer them. We're looking for a Product Marketing Manager to own positioning for Claude's core knowledge-work products (Chat, Cowork, and the broader non-coding suite) for enterprise decision makers and admins. You'll work across the areas that matter most to enterprise customers today: security and observability, workspace management and deployment controls, and pricing and packaging. You'll own the materials that help a decision maker or admin understand what's possible, roll Claude out with confidence, and make the case internally, including product launches, the website, pitch decks, battlecards, persona narratives, pricing and packaging story, and admin communications. Beyond making the case for adopting AI, you'll help the people accountable for deploying it do that safely, and show them exactly how to put it to work across their organizations. This is an individual-contributor role for someone who loves the hands-on work of product marketing, on products with enormous, established usage and a fast launch cadence. You'll write the positioning doc, build the battlecard, and ship the persona work yourself, and you'll use Claude to keep it all current, so the teams that depend on it can trust it. This role is for you if you've owned the full product marketing stack for a widely used enterprise product and know how to speak credibly to business, IT, and security audiences. You probably also turn your own PMM work into systems rather than one-off documents, and you want your writing to be the reason enterprise decision makers and admins say yes to rolling out and scaling Claude. Key responsibilities Define the story that earns enterprise trust. Own the positioning and messaging house for Chat, Cowork, and Claude's core knowledge-work products for admins, so every deck, campaign, and piece of content makes the same case for adopting and scaling Claude. Own the story for how enterprises run Claude. Lead positioning and launches across security and observability, workspace management, and the controls for managing deployments, working with Product to turn new capabilities into clear reasons to adopt and expand. Give sellers the conviction to close. Build and maintain the sales enablement assets (pitch decks, battle cards, objection handling) that help GTM answer security, deployment, and pricing questions with confidence. Help decision makers and admins make the call. Own the proof points, comparisons, and narratives that help decision makers, admins, and their IT and security teams evaluate Claude and justify the investment and rollout internally. Make our pricing and packaging easy to understand and buy. Partner with Product, Finance, and GTM on how we present plans, pricing, and packaging for Claude Enterprise, and build the cost and value story that helps customers make the case to scale. Make sure the message reaches the right person, in their language. Develop ICP and persona frameworks that cover a varied base of enterprise decision makers and admins (executive buyers, IT, security, compliance, and workspace owners) in enough detail to shape messaging and campaigns for each one. Make our website answer buyers' questions. Own the website and product page messaging for Claude Enterprise, including how we present admin controls, security, governance, and plans and pricing. It's often where a buyer or admin decides whether to take a closer look. Turn scattered wins into a playbook others can run. Build libraries of top enterprise deployment and admin use cases by product and by function or industry, so the best examples of successful rollouts become patterns anyone can copy. Prepare admins for what's next. Partner with Product and Comms on enterprise launches so admins know what's changing, what controls they have, and what to do next, through clear admin communications, help content, and ongoing education. Keep every team telling the same story. Partner closely with GTM, Marketing, and Partners so they're always working from current, consistent materials. "Claudify" our own foundations. Use Claude, including Skills and automations, to build systems that keep positioning, messaging, personas, and enablement current, so you're working the way we ask our customers to work. Support analyst relations. Contribute materials for the enterprise knowledge-work portfolio where they overlap with your positioning and messaging work. Minimum qualifications Have owned positioning and messaging for an established enterprise software product, with decision makers and IT, security, or admin teams as a core audience Have worked on enterprise pricing and packaging, including how plans are presented, how changes are communicated, and how the value story holds up with buyers Have built ICP and persona frameworks and translated research into messaging that works across websites, collateral, campaigns, and content Have built sales enablement assets and worked directly with sales teams on objection handling and win/loss analysis Understand how enterprises evaluate, buy, deploy, and govern software, including identity and access, security and compliance review, data governance, observability, workspace management, and usage and spend controls Have strong writing and storytelling skills, with the ability to make technical topics clear and adapt tone and complexity across formats like pitch decks, web copy, battlecards, and admin communications Are comfortable operating autonomously as an IC, writing and shipping assets directly rather than through a team Demonstrate systems thinking, and the ability to move fast and with conviction in an always-evolving environment Are well-versed in using AI, especially Claude, to inform and automate product marketing work, and have built systems that update PMM foundations and share them with the teams who depend on them Have experience marketing AI or productivity software to enterprise decision makers and IT, security, or admin audiences Preferred qualifications 7+ years of product marketing experience with experience as a Senior PMM or PMM Lead at an enterprise productivity, collaboration, or knowledge-work software company with ownership of admin, security, platform, or pricing positioning Experience marketing to customers in regulated industries (e.g., financial services, healthcare) Experience building admin education or community programs Experience with analyst relations processes and reports (e.g., Gartner, Forrester) Experience with usage-based or consumption pricing Role-specific policy: For this role, we expect all staff to be able to work from our San Francisco or New York office at least 2 days a week. We encourage you to apply even if you might need some flexibility for an interim period of time for relocation. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $255,000 — $320,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Los Angeles, USA Riot is building the capabilities to carry AI and machine learning from promise, through prototype, into reliable production systems. AI Foundations helps make that possible by building shared platforms and enabling teams across Riot to deliver meaningful AI-powered outcomes. We are looking for an engineering leader to oversee the AI Foundations engineering organization. You will be accountable for the technical impact of the group including organizational health, operational excellence, software and machine learning craft quality, and engineering output. All Engineering Managers in AI Foundations will report into this role. You will partner with product and executive leaders to connect Riot’s goals to a clear charter, long-term roadmap, and investment choices. The role calls for an organization-level leader who stays technically engaged: close enough to understand the engineering realities, guide important decisions, and address risks, while creating the clarity and space for managers and teams to lead execution. Responsibilities: Set technical strategy and direction. Work with product and engineering partners to shape AI Foundations’ charter, priorities, and long-term roadmap. Translate organizational goals into clear outcomes, make deliberate investment and trade-off decisions, and explain what the organization will and will not take on. Lead and develop the engineering management organization. Set clear expectations, coach managers to take ownership and deliver results, uphold a consistent engineering-management and performance bar, and identify and develop future leaders. Own the organization’s results. Be accountable for the total output and outcomes of multiple teams. Ensure teams understand their goals and value, evaluate commitments against the roadmap, make delivery and risks visible, and act quickly to unblock or accelerate work when needed. Build the organization and its capabilities. Plan for future staffing and skills, identify gaps against the roadmap, and develop role or team proposals grounded in opportunity and cost. Partner with Talent on hiring and onboarding, make hiring decisions at the appropriate level, and drive strategic planning, forecasting, and compensation planning for the organization. Guide technical quality and operational ownership. Stay engaged in the technical outcomes across AI/ML, software, data, and agentic systems. Build alignment on architecture and technical strategy; ensure teams deliver reliable, secure, maintainable production systems with appropriate evaluation, observability, incident response, and ownership. Make sound trade-offs across quality, reliability, latency, cost, and technical sustainability. Improve how the organization works. Build operating mechanisms that improve efficiency, team health, and delivery transparency. Address recurring friction, misalignment, and unresolved risks directly. Ensure the organization learns from operational issues and changes course as needed. Create leverage across Riot. Build trusted partnerships across game teams and central functions. Share reusable engineering patterns, platform capabilities, evaluation approaches, and lessons learned so AI Foundations’ work strengthens Riot’s ability to build and operate AI systems beyond any one team. Communicate with clarity. Make decisions, trade-offs, and uncertainty legible to managers, engineers, product partners, game leaders, and executives. Surface risks early, give timely and actionable feedback, and resolve difficult conversations with candor and sound judgment. Required Qualifications: 12+ years of industry experience in software engineering, machine learning engineering, AI, or a closely related discipline, including 8+ years of management experience. Proven ability to coach managers, set clear expectations, manage performance, develop future leaders, and maintain a high and consistent engineering bar with accountability for organization-wide outcomes. A strong record of building, shipping, and operating production software, AI/ML systems, or platforms that deliver measurable value to players, customers, or internal teams. Strong technical credibility and judgment across software systems and AI/ML—sufficient to assess architecture, quality, operational health, reliability, scale, security, cost, and user impact, and to guide technical direction across teams. Demonstrated ability to turn ambiguous product or business needs into an organization strategy, long-term roadmap, measurable outcomes, and clear priorities; make trade-offs based on mission, capacity, and impact; and maintain alignment as plans change. Experience shaping organizational capacity and capabilities, including identifying skills gaps, planning staffing, and making sound hiring and investment decisions. Demonstrated ability to build trust and influence across organizational boundaries, including with product, game, platform, data, research, and executive partners. Excellent written and verbal communication, with a bias toward clarity, explicit ownership, timely feedback, and candid discussion of uncertainty. Sound judgment around responsible AI and production risk, including privacy, security, safety, and the operational consequences of deploying AI-enabled systems. Experience in live-service games, interactive entertainment, consumer products, or other high-scale, real-time environments. Experience with one or more areas such as generative AI, LLM applications, agentic systems, personalization, recommendations, ranking, player modeling, game AI, reinforcement learning, computer vision, or multimodal systems. Bachelor’s degree in Computer Science, Engineering, Machine Learning, or a related field; or equivalent practical experience. Desired Qualifications: Experience partnering across data engineering and platform teams on model development and operations, including data and feature pipelines, inference services, orchestration, model registries, evaluation, or ML observability. Experience building AI/ML products, shared platforms, developer tools, or technical capabilities used by multiple product groups. Graduate degree in Computer Science, Engineering, Machine Learning, or a related field. For this role, you'll find success through craft expertise and a collaborative spirit that prioritizes the delight of players. We will look at your past studies and experience, but for this role, we also look for dedicated people with a personal relationship with games. If you embody player empathy and care about p layers' experiences, this is the role for you! Our Perks: Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our benefits pages for more information. At Riot Games, we put players first . That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application. It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act. Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories: Safeguarding confidential and sensitive Company data Communication with others, including Rioters and third parties such as vendors, and/or players, including minors Accessing Company assets, secure digital systems, and networks Ensuring a safe interactive environment for players and other Rioters These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.

Location: San Francisco Workplace: Hybrid ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE We're looking for a Delivery Manager, Capacity Programs for our on-premises data center builds and neo cloud (GPU cloud) delivery programs. This is a high-visibility, execution-critical role sitting at the intersection of infrastructure engineering, capacity planning, vendor/partner management, and customer delivery. You will own the end-to-end delivery lifecycle for large-scale compute infrastructure — from initial site/capacity commitments through power, networking, and hardware bring-up, to production-ready GPU/compute capacity landing in the hands of internal teams or customers. You'll be the person who turns ambitious infrastructure roadmaps into predictable, on-time, delivery. WHAT YOU'LL DO - Own delivery of on-prem infrastructure builds — colocation expansions, power/cooling readiness, rack-and-stack, network fabric bring-up, and hardware acceptance testing — coordinating across colo providers and partners, network engineering, hardware ops, and vendor teams. - Drive neo cloud delivery programs — manage capacity delivery from GPU cloud and neo cloud partners (e.g., colocation/bare-metal/GPU cloud providers), including contract milestones, capacity ramps, SLAs, and go-live readiness. - Build and maintain master delivery schedules across concurrent, multi-site, multi-vendor programs, integrating power/shell timelines, hardware lead times, logistics, and software/platform readiness into a single critical path. - Manage cross-functional stakeholders — engineering, data center operations, procurement, finance, legal, and executive leadership — translating technical dependencies into clear program status, risks, and decisions. - Own vendor and partner relationships for infrastructure delivery, including neo cloud providers, colocation partners, hardware OEMs, and logistics/installation contractors; hold partners accountable to contractual delivery commitments. - Run risk and dependency management — identify critical path risks (power availability, hardware lead times, permitting, supply chain), drive mitigation, and escalate proactively rather than reactively. - Establish delivery governance — standardized program frameworks, milestone definitions, RAID logs, capacity tracking, and reporting cadences (weekly ops reviews, executive/board-level updates). - Drive capacity planning alignment — partner with demand/capacity planning teams to ensure delivery timelines match business commitments (customer contracts, internal growth targets). - Lead post-mortems and continuous improvement — after major builds or delivery milestones, drive retrospectives that improve cost, speed, and predictability of future builds. WHAT WE'RE LOOKING FOR Required: - 8+ years in technical program management, delivery management, or infrastructure program leadership, with at least 3+ years managing large-scale physical infrastructure or data center delivery programs. - Demonstrated experience delivering on-prem data center builds (power, cooling, network, rack-and-stack) from planning through go-live. - Direct experience with GPU cloud / neo cloud capacity delivery: understanding of GPU cluster architectures (e.g., InfiniBand/RoCE fabrics, rack power density, liquid cooling considerations) and the commercial/operational mechanics of capacity contracts with neo cloud or colocation providers. - Track record managing complex, multi-vendor, multi-workstream programs with hard external deadlines and significant financial/business exposure. - Strong executive communication skills. Able to distill complex technical/operational risk into clear, decision-ready updates for senior leadership. - Proven vendor/partner management experience, including negotiating delivery commitments and holding partners accountable. - Comfortable operating with ambiguity in a fast-moving, high-growth environment. Bias toward action and structured problem-solving. Preferred: - Experience at a hyperscaler, neo cloud provider, colocation company, or AI infrastructure company - Familiarity with GPU hardware lifecycles (NVIDIA H100/H200/GB200 class systems), power/thermal constraints, and supply chain dynamics for compute. - PMP, PgMP, or equivalent program management certification. - Experience building delivery/program management functions from the ground up BENEFITS - Competitive compensation, including meaningful equity - (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents - Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!) - Paid parental leave - Fertility and family-building stipend through Carrot - (U.S. only) Company-facilitated 401(k) - Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities. Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you. At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).

Location: UK: London (7 Devonshire Square); UK: Milton Keynes (100 Avebury) Workplace: Hybrid The role & impact At Xero, our purpose is to make running a business beautiful by empowering small businesses with connected technology and strong support networks. As a People Experience Business Partner, you will operate in a strategic partnership model, translating people strategy into meaningful business outcomes with senior leaders across Product & Tech and Sales, as well as leading people initiatives that run across the whole UK. This role suits a commercial operator who specialises in people. You will link talent decisions to commercial impact, challenge leaders with data, and turn strategy into plans that get delivered. You will lead through ambiguity, resolve the most sensitive employee matters with sound judgement, and run organisational design and change end to end. You will also use AI to work faster and sharper, and help leaders and peers do the same. The team & how they connect You will join a collaborative PX team that works hand in hand with global Centres of Excellence teams, both executing global OKRs, and championing your portfolio's priorities. Together, we exchange ideas openly, coach one another, move quickly, and keep our ways of working agile and aligned as the business scales. The team is currently working on - Partnering with Product & Tech and Sales leadership to build workforce plans tied to commercial priorities. - Leading UK-wide programmes, including regional operating model design, workforce planning, and evolving our culture.. - Running salary review, talent reviews, and succession cycles across the portfolio. - Leading meaningful change management and organisational design initiatives to build resilient, scalable structures. - Embedding AI and data into how PX works, and building AI fluency in leaders and teams. Where and how you can work Xero offers a flexible, hybrid way of working, with focused remote time balanced with purposeful in-person collaboration. We use designated boost days in our offices to connect with the team and stakeholders. This role can be based in our London or Milton Keynes office. Here are some of the things we are looking for - You have partnered with senior leadership teams across the full spectrum of people experience, ideally in a mid-to-large SaaS or technology business and are comfortable operating in a matrix environment. You can turn business strategy into people plans with measurable outcomes. - You connect talent decisions to commercial impact and use people data to make recommendations leaders will act on. - You apply AI and data-led approaches to your work, talent strategy, and you help others adopt them. - You can step into an unfamiliar portfolio, build credibility quickly, and resolve complex issues without relying on established relationships or heavy direction. - You have led organisational design and restructures end to end. You have handled high-risk employee relations matters with fair, legally robust, and pragmatic judgement. - You demonstrate collaborative problem-solving skills, with a track record of building trust and alignment across diverse teams. - You’ve developed impactful succession and development plans, and are skilled in remuneration, workforce planning, employment legislation, and driving engagement and high performance cultures. Apply even if your experience isn’t a perfect match. At Xero, we hire based on your skills, passion, and the unique perspective you can bring to our culture and team.

Location: Boston, MA Workplace: OnSite At WHOOP, we're on a mission to unlock and inspire performance for life.   As a Software Engineer I, you will contribute to the design, development, and maintenance of the services that power WHOOP’s core product experiences. You will work closely with experienced engineers, product managers, designers, and data scientists to build scalable, reliable systems that deliver meaningful insights to our members. This is a growth-oriented role ideal for engineers who are excited to learn, ship high-quality code, and make an impact in a fast-paced, mission-driven environment.   RESPONSIBILITIES: - Contribute to the development and maintenance of backend services and APIs that power WHOOP’s member-facing features using technologies such as Java, Kafka, Postgres, and AWS. - Collaborate with cross-functional partners across Product, Design, Data Science, and Engineering to translate requirements into well-scoped technical solutions. - Write clean, maintainable, and well-tested code while participating in code reviews to continuously improve engineering quality and standards. - Support the operation and monitoring of production systems, helping to troubleshoot issues and ensure reliability, scalability, and performance. - Break down feature requirements into actionable tasks, identify risks early, and iterate quickly to deliver value to members. - Contribute to technical documentation and knowledge sharing to support team velocity and long-term maintainability. QUALIFICATIONS: - Professional experience in backend software development (internship, co-op, or academic project experience acceptable). - Experience building or interacting with RESTful APIs and relational databases (e.g., Postgres or similar SQL-based systems). - Proficiency in an object-oriented programming language such as Java, or demonstrated ability to quickly learn new backend technologies. - Familiarity with version control systems such as Git and standard development workflows. - Understanding of fundamental computer science concepts including data structures, algorithms, and system design basics. - Interest in distributed systems, event-driven architectures (e.g., Kafka or similar technologies), and cloud platforms such as AWS. - Strong problem-solving skills and a growth mindset, with a willingness to seek feedback and continuously improve. - Effective communication skills and the ability to collaborate within a cross-functional team environment. Learn more about our Software Org and how to be successful in your engineering career at WHOOP via our Career Framework https://engineering.prod.whoop.com/careerframework. This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.   Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.   WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.   The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.The U.S. base salary range for this full-time position is $105,000 - 145,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training. In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.

Location: New York City, NY; San Francisco, CA; Seattle, WA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role How do we know whether a model is safe - and how do we know whether the systems we built to catch misuse actually catch it? Anthropic answers both questions with evaluations. We measure model behavior across misuse, prompt injection, and user well-being to inform training and deployment decisions. We also use AI to investigate potential misuse of Claude, analyzing real-world traffic to surface bad actors and emerging threats that drive enforcement actions. Neither is worth much unless the evaluations behind them are representative, robust, and trustworthy. This role builds the methods and infrastructure that make them so. Sitting at the intersection of applied ML research and engineering, you'll design experiments to improve how we evaluate both model behavior and the agentic systems that govern it, build datasets that represent real abuse rather than clean approximations of it, and ship those methods into the pipelines that gate model training, agent changes, and launch decisions. Responsibilities Evaluation research and methodology. Design and run experiments to improve evaluation quality — developing methods to generate representative test data, simulate realistic user behavior, and validate grading accuracy. Research how different factors (multi-turn conversations, tools, long context, user diversity) impact model safety behavior. Analyze evaluation coverage to identify measurement gaps, and evolve evals so they remain unsaturated and high-signal as model and agent capabilities advance. Agentic investigation evals. Build and own the evaluation harness for an agentic investigation system — defining metrics, test cases, and grading approaches for a complex, long-horizon agent. Measure agent performance end-to-end (detection precision and recall, investigation quality, robustness) and drive hill-climbing on the hardest harm areas. Construct RL environments to improve Claude's safety investigation capabilities. Datasets grounded in real harm. Construct high-quality eval datasets representing real-world misuse across harm areas such as cyber attacks, bio weapons, and influence operations, drawing from both real traffic patterns and synthetic generation. Collaborate with Policy and Enforcement to translate observed harm patterns into measurable evaluations. Productionization and tooling. Ship successful research into evaluation, regression, and release pipelines that run during model training, on every agent change, prompt update, and underlying model upgrade, and beyond launch. Build tooling that enables policy experts to author, run, and iterate on evaluations without engineering support. Surface findings to research and training teams to drive upstream model improvements. Minimum qualifications Experience building and maintaining data pipelines Experience working with LLMs and a working understanding of their capabilities and failure modes — especially agentic systems with tool use and multi-step reasoning Strong data analysis skills — you can draw reliable insights from large datasets Ability to move fluidly between research prototyping and production-quality code Ability to translate ambiguous problems into concrete, testable experiments Care deeply about AI safety and want your work to have real impact Preferred qualifications 8+ years of industry software engineering or ML engineering experience Expertise in building or contributing to LLM or agent evaluation frameworks, benchmarks, or automated grading systems Extensive experience in trust and safety, content moderation, or abuse detection systems Experience in red teaming, adversarial testing, or jailbreak research on AI systems Experience with synthetic data generation or data augmentation Experience with distributed systems or large-scale data processing Experience with prompt engineering or building LLM-powered applications The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $320,000 — $485,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Worldwide APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Log in using your 20four7VA-issued email address to access the portal. If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below. 💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen! If you're interested in this opportunity, click APPLY TO POSITION to proceed. ******************************************************************** Title: T-CPT-11591 Meta Ads / Paid Media Virtual Assistant Independent Contractor – T-CPT-11591 Meta Ads / Paid Media Virtual Assistant/Technical VA/Junior- Senior Level (Remote). Overview 20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia. We are looking for an experienced Meta Ads / Paid Media VA to manage and optimize Facebook and Instagram advertising campaigns for digital product launches and evergreen funnels. The VA will take ownership of the client's paid-media activities, including campaign setup, audience development, retargeting, tracking, performance monitoring, testing, reporting, and optimization. The immediate priority is to prepare the Meta advertising infrastructure and campaigns for the Free Money / Subsidies & Incentives funnel, with paid ads scheduled to launch on October 12. The VA will work closely with the funnel/CRM team and communicate clearly through Slack regarding creative requirements, tracking or funnel issues, launch readiness, and blockers. Since the VA has previously worked with the client, this engagement will primarily involve re-onboarding and ramp-up rather than training from scratch. The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor. Scope of Services Contractors will be required to provide services that align with the following client tasks: Meta Advertising & Campaign Management Manage and optimize Facebook and Instagram advertising campaigns through Meta Ads Manager. Build and configure campaigns, ad sets, audiences, exclusions, retargeting, and lookalike audiences. Review historical campaign data and use relevant insights to guide campaign strategy and optimization. Launch, monitor, and optimize paid campaigns. Conduct creative, audience, and campaign testing. Identify winning and underperforming ads and recommend appropriate budget adjustments and creative iterations. Tracking & Attribution Set up and verify Meta Pixel, Conversions API (CAPI), purchase/conversion events, UTMs, and attribution tracking . Coordinate with the funnel/CRM owner to ensure tracking works properly from ad click through purchase/conversion. Test and troubleshoot tracking issues before and after campaign launches. Monitor conversion data and flag discrepancies or tracking concerns. Performance Monitoring & Reporting Track key paid-media metrics, including: Spend CAC/CPA ROAS CTR CPC Conversion rate Other relevant campaign performance metrics Analyze campaign performance and identify opportunities for improvement. Maintain clear campaign naming conventions, reporting, and documentation. Use historical performance data to support optimization and decision-making. Launch & Funnel Support Support CCB product launches and evergreen funnels through paid advertising. Prepare campaigns, audiences, tracking, and creative requirements ahead of scheduled launches. Work closely with the funnel/CRM team to ensure campaigns are ready to launch. Support the Free Money / Subsidies & Incentives funnel as the immediate priority. Coordinate around creative needs, funnel issues, technical concerns, and launch blockers. Team Communication Communicate with the team through Slack regarding campaign updates, creative requirements, funnel issues, launch readiness, and blockers. Take ownership of the paid-media lane and proactively communicate issues that may affect campaign performance or launch timelines. Collaborate with the funnel/CRM team and other team members as needed. IMMEDIATE PRIORITY The immediate focus will be to: Prepare the Meta advertising infrastructure for the Free Money / Subsidies & Incentives funnel. Set up and verify required tracking and conversion events. Prepare campaigns, audiences, exclusions, retargeting, and creative testing. Coordinate with the funnel/CRM owner to confirm end-to-end tracking. Ensure campaigns are launch-ready ahead of the October 12 paid advertising launch . Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing. Skills The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements: Hands-on experience managing Meta/Facebook/Instagram advertising campaigns. Experience with campaign setup, audience targeting, retargeting, and lookalike audiences. Experience monitoring and optimizing paid advertising performance. Understanding of key paid-media metrics such as CPA/CAC, ROAS, CTR, CPC, and conversion rate. Experience with Meta Pixel and conversion/event tracking. Strong analytical and problem-solving skills. Excellent written and spoken English. Strong communication and documentation skills. IDEAL CANDIDATE PROFILE The ideal candidate is an experienced paid-media professional who can independently manage Meta advertising campaigns and understands the connection between ads, tracking, funnels, CRM systems, and conversions . The candidate should be: Experienced with Meta/Facebook and Instagram advertising. Comfortable working with campaign data and performance metrics. Detail-oriented when setting up tracking and attribution. Proactive in identifying and communicating blockers. Comfortable testing and optimizing campaigns based on performance data. Organized with campaign documentation and reporting. Collaborative and comfortable working with funnel/CRM teams. Able to take ownership of their assigned paid-media responsibilities with minimal supervision. SOFTWARE / APPLICATIONS Meta Ads Manager Meta Business Suite GoHighLevel Slack Google Drive Google Docs Google Sheets Canva Google Analytics / GA4 Work Schedule Contracted Hours per Week: 10 Hours Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing) Daily Working Time:  approximately 10:00 AM–12:00 PM EST Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW. Terms of Engagement Contractors will operate under a Master Services Agreement and a Statement of Work This is not an offer of employment; contractors are not employees of 20four7VA or any client All compensation is processed through 20four7VA according to the terms of the engagement Role Summary & Requirements REQUIRED SERVICE: Technical VA REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior Level Contracted Hours per Week: 10 hours/week Daily Working Time:  approximately 10:00 AM–12:00 PM EST Scheduled Working Days: Monday-Friday REPORTING TO/POC: To Be Determined Number of VAs: 1 GENDER PREFERENCE: None LANGUAGES SPOKEN/PREFERENCE: English ACCENT PREFERENCE: Near Native REGION PREFERENCES: Any What we offer Competitive rates Weekly payments Various open roles are available Free training and upskilling Constant support and guidance A vibrant community always ready to support you And more!

Location: Los Angeles; San Francisco Workplace: Hybrid About Cantina Cantina Labs is a social AI company, developing a suite of advanced real-time models that push the boundaries of expression, personality, and realism. We bring characters to life, transforming how people tell stories, connect, and create. We build and power ecosystems. Cantina, our flagship social AI platform, is just the beginning. If you're excited about the potential AI has to shape human creativity and social interactions, join us in building the future! About the Role Cantina is looking for a Senior Visual Product Designer with exceptional craft in typography, layout, color, and motion. You’ll design polished, high-fidelity interfaces across mobile and desktop, and you’ll be a core builder of the design system that keeps our product consistent as it grows. You’ll join a small design team and work closely with its leads, product designers, engineers, and PMs. This is a hands-on craft role. You’ll spend most of your time designing and building, not managing process. We’re looking for someone with an art director’s eye and a systems mindset: you’ve helped build the foundations of a platform, not just designed features on top of one. What You'll Do - Design high-fidelity, polished interfaces across mobile and desktop (iOS, Android, & Web) with exacting attention to typography, spacing, hierarchy, color, and motion. - Build and evolve our design system: tokens, components, and patterns that help the team move fast and stay consistent. - Partner with other product designers, engineers, and product managers to bring visual craft to every feature, from concept to shipped detail. - Raise the visual quality of the product through your own work and through thoughtful critique of the work around you. - Prototype and iterate quickly, refining based on how people actually use the product. - Help shape our design culture and processes as the product and team scale. What You'll Bring - 6–8 years of experience in interactive art direction or visual product design, with a portfolio of shipped, consumer-facing work. - Exceptional visual craft in typography, spacing, layout, color, and overall look and feel that comes through in your portfolio. - Hands-on experience building a design system or the visual foundations of a large platform: tokens, components, and the rules behind them. - A systems mindset: you design reusable components and rules, with clear reasoning behind them. Translate the brand team’s identity work into product UI: type, color, iconography, illustration, and motion that feel like Cantina. - Strong prototyping and tooling skills (such as Figma) and comfort iterating quickly based on feedback. - Confidence working with many stakeholders with a clear point of view, openness to feedback, and high quality at speed. - Comfort with ambiguity and working live with cross-functional partners. - Bonus: experience with generative AI products or video, media, or creation tools. Compensation The anticipated annual base salary range for this role is $190,000-$220,000. When determining compensation, we consider skills, experience, job scope, location, and competitive market data. (Carried over from the original posting; confirm it still fits this profile.) Benefits - Competitive salary and generous company equity - Medical, dental, and vision insurance, with 99.99% of premiums covered by Cantina - 42 days of paid time off: 15 PTO days, 10 sick days, 15 company holidays, and 2 floating holidays - Generous parental leave and fertility support - 401(k) retirement savings plan - Lifestyle spending account of $500/month to use however you'd like - Complimentary lunch and snacks for in-office employees - One Medical membership, and more!

Location: Intellias Meet your recruiter Katarzyna Sankowska katarzyna.sankowska@intellias.com https://www.linkedin.com... Vacancy details Software Engineering Python Engineering Lead Senior Lead Bulgaria, Colombia, Croatia, Poland, Portugal, Spain, Ukraine, United States Remote APPLY NOW REFER A FRIEND Intellias is looking for an Engineering Lead to join a large-scale Digital Health initiative building a FHIR-based healthcare platform that connects providers, payers, clinical systems, and external healthcare networks. This is a hands-on leadership role that combines strong engineering expertise with team leadership. You will set technical direction, grow engineers, and ensure delivery of secure, reliable, and HIPAA-compliant healthcare solutions. What project we have for you We’re helping a US digital-health platform make patients’ medical data accessible, consistent, and trustworthy. The platform brings together data from many clinical and administrative sources: lab results, diagnoses, medications, visits, claims and more. It standardizes this data into FHIR and exposes it through secure, standards-based APIs used by internal products and external partners. You’ll lead the engineering team that builds it. This is a player-coach role to start. While your number of direct reports is smaller and growing, you’ll write production code across the stack, sharing ownership of the API and public surfaces with our full-stack engineer, and you’ll stay close to the data integration work. You’ll own the platform’s technical direction, delivery, and team, and you’ll represent engineering to partners, product, and clinical advisors. What you will do Lead onshore/nearshore and offshore teams: hire and level accurately, run 1:1s and performance conversations, and develop leads into stronger managers. Grow the organization, with clear boundaries and a bench of future leaders. Write production code across the API, embeddable widgets, preview app, SDKs, and MCP server, with ownership that shifts with priorities. Step off the critical path as the team grows while staying close enough to the code to judge quality firsthand. Set the technical direction for an API-first platform, where every surface is a client of one OpenAPI-defined API. Own partner authentication, tenant scoping, per-partner configuration and branding, rate limiting, idempotency, and audit logging. Design configurable, rules-based questionnaire matching that clinical staff can change without code, and that clinical advisors review. Guide the integration of provider schedule inventory from health systems and telehealth networks through batch and real-time API feeds, with a booking path that confirms availability or fails gracefully. Own the roadmap, commitments, SLOs, and incident follow-through. Build HIPAA and minimum-necessary PHI boundaries into every surface, including what reaches an LLM through the MCP server, working with our security and compliance team. Set how the team employs AI to build, with the review and testing practices that keep the work correct and safe. What you need for this 8+ years of software engineering experience, including 4+ years managing engineering teams. Experience managing other managers or team leads, including leads of outsourced, vendor, or nearshore teams. Hands-on full-stack skills with Python (FastAPI or similar) on the backend and TypeScript and React on the frontend. You’ve shipped partner-facing APIs or embedded products to production. Experience leading data integration with external partners through both batch file feeds and APIs. Strong API design judgment across REST (OpenAPI) and GraphQL: contracts, versioning, idempotency, OAuth 2.0, tenant isolation, and rate limiting. Experience working with PII and/or PHI under HIPAA. Daily use of AI coding tools like Claude Code in your own work, and experience leading a team’s adoption of them. You keep a team moving when plans, staffing, or vendors change, and you give people a clear plan even when big questions are still open. You hold every lead, onshore or outsourced, to one consistent bar, and you make good calls quickly with the information you have. Nice to have: Experience in healthcare technology, working with PHI under HIPAA. Strong working knowledge of FHIR models, APIs, and implementation guides such as US Core or Bulk FHIR, including mapping to and from FHIR, profiling, and extensions. Experience with FHIR platforms and tools, whether commercial or open-source (e.g., HAPI, Smile, Medplum), or having built your own. Participation in the FHIR community, such as HL7 or non-HL7 working groups, Connectathons, IG contributions, or presentations at events like DevDays or HIMSS. FHIR training or certifications, such as FHIR Implementer or Advanced Developer. Domain knowledge in specialized FHIR areas such as clinical reasoning, analytics, FHIRPath, search, terminology, or AI. Experience with scheduling standards and APIs such as the IHE ITI Scheduling IG, SMART Scheduling Links, or Epic Open Scheduling. Experience building products for payers or employers. Experience building MCP servers or other LLM tool integration What it’s like to work at Intellias At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth. We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law. We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.

Location: Remote - United States Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . About the Team Reddit's developer ecosystem is one of the biggest opportunities to make Reddit more useful, expressive, extensible, and valuable. Today, most people who build on Reddit are developers: they write code, use Devvit, work with APIs, and ship apps or games through a relatively technical workflow. That ecosystem is growing quickly and remains critical. But the future is bigger than developers alone. AI-assisted building is changing who can create software. The next generation of Reddit apps, games, tools, community agents, content formats, and workflows should be buildable by many more people: developers, technically curious creators, moderators, community builders, game designers, data partners, and eventually people who can describe what they want without needing to code it by hand. The Developer Ecosystem team owns the product systems that help this broader set of builders discover opportunities, create successfully, launch high-quality apps and games, reach the right users and communities, adopt new platform capabilities, and keep improving after launch. This includes surfaces and systems like developers.reddit.com, AI-assisted creation, app review, developer and creator onboarding, app marketplace experiences, platform capabilities, best practices, and support for emerging creator categories. About the Role We are looking for a Staff Product Manager to lead Reddit's Builder Ecosystem product strategy. This person will define the roadmap for how Reddit moves from a developer-only ecosystem to a broader builder ecosystem where AI-assisted and no-code creation become first-class parts of the platform. The role spans developer growth, creator onboarding, AI-assisted building, app quality, ecosystem incentives, platform capabilities, app marketplace strategy, operational tooling, feature adoption, and new builder categories. This is a high-ambiguity platform role with direct business, product, and community impact. The right PM will be able to bridge two worlds: they should understand the needs of serious developers and platform engineers, while also having strong conviction that Reddit can unlock a much larger wave of builders by making creation more accessible, guided, AI-native, and outcome-oriented. What You'll Do Define the product strategy for Reddit's Developer Ecosystem, including the transition from code-first developers to a broader base of AI-assisted creators. Own the roadmap for developers.reddit.com as the primary builder portal, including onboarding, docs, app management, analytics, review status, feature access, education, examples, templates, and AI-assisted creation entry points. Lead strategy for AI-assisted app creation, including prompt-to-app workflows, AI building tools, no-code or low-code experiences, reusable templates, generated scaffolds, and systems that help creators turn ideas into useful Reddit-native apps. Build the product approach for an App Marketplace that helps users, moderators, communities, and internal teams discover high-quality apps, games, agents, tools, and community experiences. Improve app review and ecosystem operations through tooling, automation, and AI-assisted workflows, including LLM-powered app review, policy checks, quality signals, and reviewer efficiency. Partner with Engineering to prioritize core platform capabilities and performance improvements such as webhooks, webviews, APIs, SDKs, tooling, observability, and other primitives builders need to create reliable apps. Drive more successful, retentive, and popular apps and games by identifying best practices, improving templates, shaping incentives, and creating clearer paths from idea to launch to growth. Identify and support new creator and developer categories Partner with internal teams such as Contribution, Community Builders, Games, Search, Recommendations, Safety, and Ads to help them launch new functionality through the developer ecosystem. Define and improve feature adoption programs so builders understand, test, and successfully use new platform capabilities. Work with developer relations to establish the measurement system for the ecosystem, including weekly active developers/creators, NPS/CSAT, app launches, app retention and more Create clear frameworks for when Reddit should build platform primitives, launch templates, fund builders, partner with external teams, promote apps, or shut down low-quality or low-trust ecosystem behavior. Lead cross-functional alignment across Product, Engineering, DevRel, Community, Data, Safety, Legal, Policy, Support, BD, and senior leadership. What We're Looking For Experience leading high-ambiguity platform, developer ecosystem, creator ecosystem, marketplace, gaming, AI tooling, or developer experience products. Strong product judgment for creation platforms: understanding what makes a platform powerful for advanced developers, approachable for new creators, trustworthy for communities, and worth sustained investment. Comfort with code, APIs, developer tools, technical platform tradeoffs, and engineering conversations, paired with strong conviction that AI-assisted and no-code creation will expand who can build on Reddit. Ability to reason across multiple sides of the ecosystem: developers, creators, users, moderators, communities, internal teams, partners, and Reddit's business priorities. Experience improving developer or creator onboarding, docs, portals, SDKs, APIs, marketplaces, app review, app distribution, AI creation tools, or app-building workflows. Strong analytical judgment and comfort defining metrics for ecosystem health, builder productivity, app quality, retention, distribution, and business impact. Ability to partner deeply with Engineering on platform capabilities, performance, reliability, primitives, observability, and build-vs-buy decisions. Strong product sense for apps, games, agents, content creation tools, community-native experiences, and the kinds of lightweight software that should exist inside Reddit communities. Comfort working with AI-assisted creation tools, LLM-based workflows, prompt-to-app systems, or other emerging ways of helping more people build software. Excellent written communication and decision frameworks that help teams make crisp investment decisions in ambiguous spaces. Benefits: Comprehensive Healthcare Benefits and Income Replacement Programs 401k with Employer Match Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support Family Planning Support Gender-Affirming Care Mental Health & Coaching Benefits Flexible Vacation & Paid Volunteer Time Off Generous Paid Parental Leave Pay Transparency: This job posting may span more than one career level. In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/ . To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below. The base salary range for this position is: $232,500 — $325,000 USD In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews. During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable.  We will not sell your personal information or disclose it to any third party for their marketing purposes.  We will delete any recording of your interview promptly after making a hiring decision.  For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors . Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve.  Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.