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Location: Kuala Lumpur, Malaysia, China WE ARE HIRING EXPERIENCED INTERPRETERS!!! LANGUAGE: CANTONESE Requirements: 90% English proficiency Steady wired internet connection USB Wired headset Windows 10 or MacOS WHAT WE OFFER YOU: Fully remote position with a clear schedule Full-time or part-time position Immediate availability to start working after onboarding Monthly payments Per minute or fixed Rate. YOUR RESPONSIBILITIES: Answer calls professionally, acting according to the Interpreter’s code of conduct. Be aware of the specific vocabulary of the industry the interpreter works with (healthcare and medical one, specifically). Go into internal professional training. Communicate and report to your team leader. YOUR BACKGROUND AND EXPERIENCE: Proficiency/Bilingual/Native level of English and target language. 1+ years of interpreting experience (Desirable). High emotional intelligence and tolerance of diverse cultures. High level of communication, listening, note-taking, and memory retention skills. WHAT WE OFFER YOU: Fully remote position with a clear schedule Full-time or part-time position Immediate availability to start working after onboarding Internal training

Location: United States Improvado is an AI-powered marketing data platform built for mid-market and enterprise teams. We help companies automate complex marketing data workflows, unify data at scale, and surface insights through BI and AI. Brands like ASUS, Docker, Activision, and H&R Block rely on us to simplify analytics and improve marketing performance. We're a fast-growing Series A startup backed by $34M in funding and driven by a team that moves fast, stays curious, and cares about high-quality execution. About the role You join a customer's marketing data problem and stay until it runs in production. One month it's a pharma brand that needs validated files delivered to its agency every night. The next it's a DTC brand that wants attribution it can defend, or an agency running forty client dashboards on one model. You own three to six accounts end to end: the discovery calls, the data model, the pipeline, the dashboard, the handoff. Claude Code is your pair, not a checkbox. What you'll do Run weekly customer calls and turn what you hear into a scoped build with dates. Design and maintain the models: SQL and dbt on ClickHouse, BigQuery or Snowflake, kept correct as sources change. Write Python pipelines on Temporal when the platform doesn't cover the case: SFTP feeds, validation rules, custom joins, audit emails. Ship dashboards in Looker, Power BI or Tableau, whichever the customer already runs. QA your own delivery before the customer sees it. Send platform gaps back to Product with a reproducible case. You'll fit if You have 3+ years shipping data work for people outside your own team: an agency, a consultancy, professional services, or an in-house analytics team with internal customers. SQL is your first language and Python a comfortable second. You've used Claude Code, Codex or Cursor for real work and can say where they go wrong. You can hold a call with a marketing director and a data engineer in the same hour and both leave with a decision. English C1 or better. Helps Ad-platform, GA4 or CRM data. dbt in production. MMM or attribution. Temporal or Airflow. What we offer Remote-first environment Medical and dental benefits 401(k) plan Paid time off and US holidays Professional development reimbursement

Location: United States Improvado is an AI-powered marketing data platform built for mid-market and enterprise teams. We help companies automate complex marketing data workflows, unify data at scale, and surface insights through BI and AI. Brands like ASUS, Docker, Activision, and H&R Block rely on us to simplify analytics and improve marketing performance. We’re a fast-growing Series A startup backed by $34M in funding and driven by a team that moves fast, stays curious, and cares about high-quality execution. About the Role The Senior Marketing Analyst's primary responsibility is to help clients maximize value from their marketing data. You'll own client delivery end-to-end for your assigned accounts — from data modeling through final reporting. You'll design and maintain dashboards across BI platforms, ensure data quality, and deliver clear, actionable reporting. This role also involves managing data transformations in dbt and working with complex, multi-source data architectures. You'll leverage AI tools (e.g. Codex, Claude) to accelerate your workflows. We are looking for someone who is reliable, responsible, quality-minded, keeps commitments, takes ownership of their work, and can confidently present results to clients. Responsibilities Support clients directly — understand their requirements, translate them into data solutions, and deliver clear insights. Build and maintain dashboards and reports in Looker, Power BI, and Tableau — depending on client setup. Design and maintain data models that consolidate data from multiple marketing platforms and sources. Map and document data flows across complex, multi-source schemas. Proactively identify opportunities, trends, or risks in marketing data and communicate findings clearly. Write, optimize, and troubleshoot SQL queries for reporting, analysis, and investigations. Manage and enhance data transformations with dbt. Conduct QA/UAT to ensure data accuracy, consistency, and trustworthiness. Use Git for version control and collaboration. Must Have Qualifications Expert-level proficiency in at least one BI platform (Looker, Power BI, or Tableau), with the ability to deliver projects across all. 3+ years of SQL experience. Proficiency with AI tools and ability to integrate them into daily workflows. Experience working with multiple marketing data sources simultaneously (ad platforms, CRM, web analytics, etc.). Understanding of data modeling principles (star schema, dimensional modeling). Understanding of ELT/ETL concepts and debugging data transformation logic. English C1 level with excellent written and verbal communication. Ability to communicate directly with clients and stakeholders. Takes ownership and responsibility for their work and results. Can present their work and insights confidently to clients. Consistently checks their own work for quality, accuracy, and completeness before delivery. Strong analytical skills, proactive problem-solving, and close attention to detail. Comfortable with ambiguity and able to drive clarity with clients and internal teams. Hands-on experience with QA/UAT processes. Nice to Have Knowledge of Google Analytics (for business understanding). Knowledge of Google Analytics Data Streams. Familiarity with marketing platforms data (Google Ads, Facebook Ads, etc.). Understanding of Marketing Mix Modeling (MMM) concepts. dbt experience in analytics workflows. Python or other scripting language for data analysis and automation. Experience with data quality frameworks or data observability tools. Familiarity with marketing attribution models. What We Offer Remote-first environment Competitive compensation Medical and dental benefits 401K plan Unlimited PTO Paid holidays Professional development reimbursement

Location: Philippines REMOTE (WFH) | FULL-TIME | 9PM-6AM PHT (FIXED SCHEDULE) Neolytix is looking for a Healthcare Associate who already knows the prior authorization world inside and out  — in a healthcare BPO, a hospital, a clinic, a payer-services team, or a revenue cycle department — and can step in already knowing how the work goes. WHAT YOU WILL DO: Own the authorization lifecycle Submit authorization requests through payer portals and other approved channels, and track them through to resolution. Collect and validate clinical documentation and patient information needed to support each request. Manage payer follow-up, status tracking, escalations, and deadlines so nothing slips through the cracks. Support peer-to-peer reviews, denials, reconsiderations, and appeals when a request needs a second look. Navigate the systems that keep care moving Work confidently across EHR/EMR systems, payer portals, communication tools, and multi-queue work environments. Enter data accurately, spot errors before they become problems, complete forms correctly the first time, and keep documentation audit-ready. Take inbound calls from healthcare professionals — nurses, physicians, and office staff — with authorization-related questions, and professionally assist insurance members who need help or clarification. Explain billing, benefits, and account details to callers clearly and professionally, verifying caller and account information against records before processing any request. Keep the queue under control Manage a high-volume, multi-queue workload with strong organization, time prioritization, and SLA awareness. Document every interaction completely and accurately, and resolve issues patiently — including with callers who need extra time or a simpler explanation. Maintain confidentiality and professionalism at all times, and complete required HIPAA and security training. WHY APPLY? Gain a meaningful work, as you're the person standing between a patient and the care they need. This is a role built around the skills you already have. If prior authorization is a language you already speak fluently, we'd love to hear from you!

Location: Philippines REMOTE (WFH) | FULL-TIME | 9PM-6AM PHT (FIXED SCHEDULE) Neolytix is looking for a Healthcare Associate who already knows the prior authorization world inside and out  — in a healthcare BPO, a hospital, a clinic, a payer-services team, or a revenue cycle department — and can step in already knowing how the work goes. WHAT YOU WILL DO: Own the authorization lifecycle Submit authorization requests through payer portals and other approved channels, and track them through to resolution. Collect and validate clinical documentation and patient information needed to support each request. Manage payer follow-up, status tracking, escalations, and deadlines so nothing slips through the cracks. Support peer-to-peer reviews, denials, reconsiderations, and appeals when a request needs a second look. Navigate the systems that keep care moving Work confidently across EHR/EMR systems, payer portals, communication tools, and multi-queue work environments. Enter data accurately, spot errors before they become problems, complete forms correctly the first time, and keep documentation audit-ready. Take inbound calls from healthcare professionals — nurses, physicians, and office staff — with authorization-related questions, and professionally assist insurance members who need help or clarification. Explain billing, benefits, and account details to callers clearly and professionally, verifying caller and account information against records before processing any request. Keep the queue under control Manage a high-volume, multi-queue workload with strong organization, time prioritization, and SLA awareness. Document every interaction completely and accurately, and resolve issues patiently — including with callers who need extra time or a simpler explanation. Maintain confidentiality and professionalism at all times, and complete required HIPAA and security training. WHY APPLY? Gain a meaningful work, as you're the person standing between a patient and the care they need. This is a role built around the skills you already have. If prior authorization is a language you already speak fluently, we'd love to hear from you!

Location: Armenia, Remote/Armenia Workplace: remote Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 25 million users choose Tabby to stay in control of their spending and make the most out of their money. The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 70,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores. Tabby generates over $18 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region. Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $6,5 billion. We’re looking for a Senior Database Administrator to join our Infrastructure team and help build and maintain reliable, high-performance database systems at scale. You’ll work on challenging technical problems, drive improvements in database reliability and performance, and contribute to the infrastructure powering Tabby’s growing business. Key Responsibilities: Design, construct, install, and maintain large relational databases. Maintain the integrity and security of the database, including backups and recovery procedures. Implement and manage disaster recovery and failover systems. Monitor database performance, implement changes, and apply new patches and versions when required. Optimize queries for performance. Collaborate with development teams to optimize database usage. Set up and maintain database replication, clustering, mirroring, and other high availability strategies. Use and understand tools like PgBouncer and modern monitoring systems. Stay up to date with the latest database technologies and best practices. What you’ll bring: Proven hands-on experience with PostgreSQL (required), including setup, replication, upgrades, monitoring, and performance tuning. Ability to write and optimize complex SQL queries. Experience with backup and recovery strategies, including Point-in-Time Recovery (PITR). Strong understanding of database design, documentation, and development best practices. Experience with ClickHouse is a plus. Working knowledge of scripting/programming languages such as Bash, Python, or Go. Experience managing DBaaS solutions on cloud platforms (GCP or AWS is a plus). Experience migrating large databases across cloud platforms. Familiarity with modern DevOps practices, including Kubernetes, Terraform, and Helm. Experience with real-time data streaming technologies such as Debezium or Flink. Relevant certifications or formal training in database management are a plus. Strong problem-solving skills and excellent communication abilities. Professional proficiency in English (B2 level or higher). What we offer: Full-time B2B contract Fully remote setup Up to 20% tax allowance 22 paid leave days annually Stock options (ESOP) in a fast-scaling, pre-IPO company Flexi benefits you can use for wellness, travel, or learning Work alongside a high-performing, international engineering team in a global fintech unicorn Relocation support is available to our hubs in Armenia, Georgia, Serbia, Portugal, and Spain, including flights, temporary accommodation and legal setup.

Location: Portugal, Remote/Portugal Workplace: remote Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 25 million users choose Tabby to stay in control of their spending and make the most out of their money. The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 70,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores. Tabby generates over $18 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region. Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $6,5 billion. We’re looking for a Senior Database Administrator to join our Infrastructure team and help build and maintain reliable, high-performance database systems at scale. You’ll work on challenging technical problems, drive improvements in database reliability and performance, and contribute to the infrastructure powering Tabby’s growing business. Key Responsibilities: Design, construct, install, and maintain large relational databases. Maintain the integrity and security of the database, including backups and recovery procedures. Implement and manage disaster recovery and failover systems. Monitor database performance, implement changes, and apply new patches and versions when required. Optimize queries for performance. Collaborate with development teams to optimize database usage. Set up and maintain database replication, clustering, mirroring, and other high availability strategies. Use and understand tools like PgBouncer and modern monitoring systems. Stay up to date with the latest database technologies and best practices. What you’ll bring: Proven hands-on experience with PostgreSQL (required), including setup, replication, upgrades, monitoring, and performance tuning. Ability to write and optimize complex SQL queries. Experience with backup and recovery strategies, including Point-in-Time Recovery (PITR). Strong understanding of database design, documentation, and development best practices. Experience with ClickHouse is a plus. Working knowledge of scripting/programming languages such as Bash, Python, or Go. Experience managing DBaaS solutions on cloud platforms (GCP or AWS is a plus). Experience migrating large databases across cloud platforms. Familiarity with modern DevOps practices, including Kubernetes, Terraform, and Helm. Experience with real-time data streaming technologies such as Debezium or Flink. Relevant certifications or formal training in database management are a plus. Strong problem-solving skills and excellent communication abilities. Professional proficiency in English (B2 level or higher). What we offer: Full-time B2B contract Fully remote setup Up to 20% tax allowance 22 paid leave days annually Stock options (ESOP) in a fast-scaling, pre-IPO company Flexi benefits you can use for wellness, travel, or learning Work alongside a high-performing, international engineering team in a global fintech unicorn Relocation support is available to our hubs in Armenia, Georgia, Serbia, Portugal, and Spain, including flights, temporary accommodation and legal setup.

Location: Spain, Remote/Spain Workplace: remote Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 25 million users choose Tabby to stay in control of their spending and make the most out of their money. The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 70,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores. Tabby generates over $18 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region. Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $6,5 billion. We’re looking for a Senior Database Administrator to join our Infrastructure team and help build and maintain reliable, high-performance database systems at scale. You’ll work on challenging technical problems, drive improvements in database reliability and performance, and contribute to the infrastructure powering Tabby’s growing business. Key Responsibilities: Design, construct, install, and maintain large relational databases. Maintain the integrity and security of the database, including backups and recovery procedures. Implement and manage disaster recovery and failover systems. Monitor database performance, implement changes, and apply new patches and versions when required. Optimize queries for performance. Collaborate with development teams to optimize database usage. Set up and maintain database replication, clustering, mirroring, and other high availability strategies. Use and understand tools like PgBouncer and modern monitoring systems. Stay up to date with the latest database technologies and best practices. What you’ll bring: Proven hands-on experience with PostgreSQL (required), including setup, replication, upgrades, monitoring, and performance tuning. Ability to write and optimize complex SQL queries. Experience with backup and recovery strategies, including Point-in-Time Recovery (PITR). Strong understanding of database design, documentation, and development best practices. Experience with ClickHouse is a plus. Working knowledge of scripting/programming languages such as Bash, Python, or Go. Experience managing DBaaS solutions on cloud platforms (GCP or AWS is a plus). Experience migrating large databases across cloud platforms. Familiarity with modern DevOps practices, including Kubernetes, Terraform, and Helm. Experience with real-time data streaming technologies such as Debezium or Flink. Relevant certifications or formal training in database management are a plus. Strong problem-solving skills and excellent communication abilities. Professional proficiency in English (B2 level or higher). What we offer: Full-time B2B contract Fully remote setup Up to 20% tax allowance 22 paid leave days annually Stock options (ESOP) in a fast-scaling, pre-IPO company Flexi benefits you can use for wellness, travel, or learning Work alongside a high-performing, international engineering team in a global fintech unicorn Relocation support is available to our hubs in Armenia, Georgia, Serbia, Portugal, and Spain, including flights, temporary accommodation and legal setup.

Location: Belgrade, Remote/Serbia Workplace: remote Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 25 million users choose Tabby to stay in control of their spending and make the most out of their money. The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 70,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores. Tabby generates over $18 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region. Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $6,5 billion. We’re looking for a Senior Database Administrator to join our Infrastructure team and help build and maintain reliable, high-performance database systems at scale. You’ll work on challenging technical problems, drive improvements in database reliability and performance, and contribute to the infrastructure powering Tabby’s growing business. Key Responsibilities: Design, construct, install, and maintain large relational databases. Maintain the integrity and security of the database, including backups and recovery procedures. Implement and manage disaster recovery and failover systems. Monitor database performance, implement changes, and apply new patches and versions when required. Optimize queries for performance. Collaborate with development teams to optimize database usage. Set up and maintain database replication, clustering, mirroring, and other high availability strategies. Use and understand tools like PgBouncer and modern monitoring systems. Stay up to date with the latest database technologies and best practices. What you’ll bring: Proven hands-on experience with PostgreSQL (required), including setup, replication, upgrades, monitoring, and performance tuning. Ability to write and optimize complex SQL queries. Experience with backup and recovery strategies, including Point-in-Time Recovery (PITR). Strong understanding of database design, documentation, and development best practices. Experience with ClickHouse is a plus. Working knowledge of scripting/programming languages such as Bash, Python, or Go. Experience managing DBaaS solutions on cloud platforms (GCP or AWS is a plus). Experience migrating large databases across cloud platforms. Familiarity with modern DevOps practices, including Kubernetes, Terraform, and Helm. Experience with real-time data streaming technologies such as Debezium or Flink. Relevant certifications or formal training in database management are a plus. Strong problem-solving skills and excellent communication abilities. Professional proficiency in English (B2 level or higher). What we offer: Full-time B2B contract Fully remote setup Up to 20% tax allowance 22 paid leave days annually Stock options (ESOP) in a fast-scaling, pre-IPO company Flexi benefits you can use for wellness, travel, or learning Work alongside a high-performing, international engineering team in a global fintech unicorn Relocation support is available to our hubs in Armenia, Georgia, Serbia, Portugal, and Spain, including flights, temporary accommodation and legal setup.

Location: Kazakhstan, Remote/Kazakhstan Workplace: remote Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 25 million users choose Tabby to stay in control of their spending and make the most out of their money. The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 70,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores. Tabby generates over $18 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region. Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $6,5 billion. We’re looking for a Senior Database Administrator to join our Infrastructure team and help build and maintain reliable, high-performance database systems at scale. You’ll work on challenging technical problems, drive improvements in database reliability and performance, and contribute to the infrastructure powering Tabby’s growing business. Key Responsibilities: Design, construct, install, and maintain large relational databases. Maintain the integrity and security of the database, including backups and recovery procedures. Implement and manage disaster recovery and failover systems. Monitor database performance, implement changes, and apply new patches and versions when required. Optimize queries for performance. Collaborate with development teams to optimize database usage. Set up and maintain database replication, clustering, mirroring, and other high availability strategies. Use and understand tools like PgBouncer and modern monitoring systems. Stay up to date with the latest database technologies and best practices. What you’ll bring: Proven hands-on experience with PostgreSQL (required), including setup, replication, upgrades, monitoring, and performance tuning. Ability to write and optimize complex SQL queries. Experience with backup and recovery strategies, including Point-in-Time Recovery (PITR). Strong understanding of database design, documentation, and development best practices. Experience with ClickHouse is a plus. Working knowledge of scripting/programming languages such as Bash, Python, or Go. Experience managing DBaaS solutions on cloud platforms (GCP or AWS is a plus). Experience migrating large databases across cloud platforms. Familiarity with modern DevOps practices, including Kubernetes, Terraform, and Helm. Experience with real-time data streaming technologies such as Debezium or Flink. Relevant certifications or formal training in database management are a plus. Strong problem-solving skills and excellent communication abilities. Professional proficiency in English (B2 level or higher). What we offer: Full-time B2B contract Fully remote setup Up to 20% tax allowance 22 paid leave days annually Stock options (ESOP) in a fast-scaling, pre-IPO company Flexi benefits you can use for wellness, travel, or learning Work alongside a high-performing, international engineering team in a global fintech unicorn Relocation support is available to our hubs in Armenia, Georgia, Serbia, Portugal, and Spain, including flights, temporary accommodation and legal setup.

Location: Belgrade, Remote Workplace: remote Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 25 million users choose Tabby to stay in control of their spending and make the most out of their money. The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 70,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores. Tabby generates over $18 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region. Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $6,5 billion. About the role As the Senior Marketing Analyst for CRM, you will be the single analytics owner of CRM - the person marketers come to as a partner. You will own how campaigns are measured, how the communication data is built and trusted, and how insights turn into decisions: what to stop, scale, or fix. You will work closely with CRM marketers, Product, and the data platform team. You define what data you need and accept its quality; you do not build the pipelines yourself. What you will be doing Be the analytics partner to CRM marketers and Product on every initiative. Work with them on how to improve results. Answer "how do we correctly measure CRM activity" questions: choosing the right measurement design for a campaign type (always-on journeys vs one-off blasts vs product launches), defining what "delivered" means per channel, and defending the methodology to stakeholders Explain the technical side in plain language: how an experiment works, what a holdout is for, why a number can or cannot be trusted, so marketers make decisions they actually understand Own how CRM performance is measured: control groups, holdouts, A/B tests Own the CRM analytics data in dbt on BigQuery: who gets which message, on which channel, for which product, and how often Be the customer of the data platform team: say what data you need from the CRM and attribution tools, agree on timelines, and sign off on quality. You own what the numbers mean; they build the pipelines. Build Tableau dashboards that earn their place: visualisations stakeholders can open to check a hypothesis, answer their own question, or spot an insight in minutes. Keep the self-serve AI analytics assistant up to date, so non-technical colleagues can get answers to simple questions and run their own ad-hoc analysis without waiting for an analyst Work with a data science team, ask the right questions about a recommendation or propensity model, spot when it is not doing its job, and drive the test that proves it What you will need 3+ years of experience as a data/marketing/CRM analyst, with exposure to CRM, lifecycle, or retention analytics Strong SQL and hands-on dbt experience (we run dbt on BigQuery); experience designing and maintaining data models, not just querying Experience with CRM engagement platforms: Customer.io , MoEngage, Braze, Iterable or similar: you understand journeys, events, profile attributes, and delivery semantics Solid experience with marketing experimentation: holdout design, global static control groups, control group integrity, A/B tests, incrementality vs attribution Proficiency in Python Proficiency in Tableau (or similar BI tool) Proactive ownership: you find problems in data and processes before stakeholders do, audit your domain independently, and bring your own agenda and ideas on how to achieve business goals. Thinking partnership: stakeholders should be able to brainstorm with you, not just hand you tasks. First-time-right quality: numbers you ship are trusted without a second verification pass; Nice-to-have You now how Uplift modeling and causal ML works and can create MVP version Propensity / churn / LTV modeling Benefits: Locations We hire candidates based within four hours of Dubai time , with remote work available in eligible locations. Depending on your circumstances, we can also discuss an individual relocation plan to our hubs in Armenia, Georgia, Serbia, Poland, and Spain. What you can expect Flexible working hours, coordinated with your team and the needs of your role. Autonomy and responsibility from day one. Opportunities to grow through the quality and impact of your work. Participation in our employee stock option program. We’re committed to an inclusive, high-performing workplace where people from different backgrounds have the support to grow and achieve their goals. If this sounds like the right opportunity for you, we’d love to hear from you.

Location: Belgrade, Remote Workplace: remote Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 25 million users choose Tabby to stay in control of their spending and make the most out of their money. The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 70,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores. Tabby generates over $18 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region. Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $6,5 billion. We’re looking for a Senior Database Administrator to join our Infrastructure team and help build and maintain reliable, high-performance database systems at scale. You’ll work on challenging technical problems, drive improvements in database reliability and performance, and contribute to the infrastructure powering Tabby’s growing business. Key Responsibilities: Design, construct, install, and maintain large relational databases. Maintain the integrity and security of the database, including backups and recovery procedures. Implement and manage disaster recovery and failover systems. Monitor database performance, implement changes, and apply new patches and versions when required. Optimize queries for performance. Collaborate with development teams to optimize database usage. Set up and maintain database replication, clustering, mirroring, and other high availability strategies. Use and understand tools like PgBouncer and modern monitoring systems. Stay up to date with the latest database technologies and best practices. What you’ll bring: Proven hands-on experience with PostgreSQL (required), including setup, replication, upgrades, monitoring, and performance tuning. Ability to write and optimize complex SQL queries. Experience with backup and recovery strategies, including Point-in-Time Recovery (PITR). Strong understanding of database design, documentation, and development best practices. Experience with ClickHouse is a plus. Working knowledge of scripting/programming languages such as Bash, Python, or Go. Experience managing DBaaS solutions on cloud platforms (GCP or AWS is a plus). Experience migrating large databases across cloud platforms. Familiarity with modern DevOps practices, including Kubernetes, Terraform, and Helm. Experience with real-time data streaming technologies such as Debezium or Flink. Relevant certifications or formal training in database management are a plus. Strong problem-solving skills and excellent communication abilities. Professional proficiency in English (B2 level or higher). What we offer: Full-time B2B contract Fully remote setup Up to 20% tax allowance 22 paid leave days annually Stock options (ESOP) in a fast-scaling, pre-IPO company Flexi benefits you can use for wellness, travel, or learning Work alongside a high-performing, international engineering team in a global fintech unicorn Relocation support is available to our hubs in Armenia, Georgia, Serbia, Portugal, and Spain, including flights, temporary accommodation and legal setup.

Location: Dubai, UAE Workplace: onsite About the Role At Tabby, the LLM (Large Language Model) Agent handles most transactional contacts. What reaches a human is the hard part: judgment, research, empathy, and landing on a resolution the customer accepts as fair. This role owns how well we do that. You define what a good customer conversation looks like and you build the capability across our managers to deliver it consistently. One question sits behind every conversation we look at: did we exhaust the opportunity to serve this customer. The work happens through our Leaders. You build their ability to see the missed opportunities inside their own teams' conversations, and you hold them accountable for acting on them. Key Responsibilities Customer Centricity Standard Define what a good customer conversation looks like and keep it to a short set of criteria. Evaluate on a single judgement per interaction: did it meet the standard, and if not, which of three to five reasons explains it. Keep the standard current as products, policies, and customer journeys change. Manager Enablement Set the customer centricity standard and equip Team Leaders and Operation Managers to apply it with their teams. Run ticket-solving sessions with managers to surface the opportunities they walk past. Assess how Team Leaders coach their agents, using LLM analysis. Coaching of agents sits with the Team Leaders. This role makes sure that coaching is good. CSAT Own the diagnosis of CSAT: what drives it, where it breaks, and who fixes it. Build the ability to recover CSAT even on outcomes the customer will not like. Split detractors into skill, will, or product and uncontrollable, so every point has a cause and an owner. Report blended CSAT and controllable CSAT as two separate numbers. Route product-driven dissatisfaction to product owners via the Experience Leads. LLM Quality Own the LLM Quality Team, which runs checklists, per-conversation evaluation, and structured feedback into LLM agent “guidance” or prompt. Specialize evaluators by product stream and pair them with the Experience Leads. Maintain the LLM evaluation model separately from the human one, where LLM Agent checkers are more detailed, while human quality is outcome driven. Analysis & Insight Work across everything we have on the customer: evaluation results, CSAT and DSAT verbatims, VoC, complaints, escalations, repeat contacts, and the conversations themselves. Dissect the data, and work with Analytics and with the analyst in the function to get what you need. Turn findings into refreshers, training triggers, and process changes with named owners and dates. Measure the function on whether a driver actually moved. Build a small team of high-skill owners with real accountability for outcomes. Skills, Knowledge & Expertise Experience coaching people to win customers over, in telesales, retail, hospitality, or service recovery. Not so much a checklist owner. Rather a sales coach. We have the product that we have to sell - the agents must be fluent in making the customers satisfied with the outcome regardless of excuses. Data fluent. You can take a large dataset, dissect it, and explain what it means without someone translating it for you. Comfortable working across large datasets and dashboards. Calm and measured. A track record of leading change that met resistance and made it stick. Able to hold a position with senior stakeholders on evidence, and change it when the evidence changes. 7+ years in CX, service, or sales coaching leadership, with real ownership of outcomes. Comfortable working in an LLM-heavy environment.

Location: Riyadh, KSA Workplace: onsite About Tabby Tabby is a GCC based fast-growing financial technology company. We help people shop and pay more easily using flexible payment options like Buy Now, Pay Later. We work with major brands and support millions of customers across the region. We’re a financial company, please note that some of our products charge interest. We’re not your average call centre. We hire people who care about doing a good job, and we give you the tools, support, and rewards to grow. If you’re motivated, professional, and want to be part of a growing company, let's go. Key Responsibilities Support our customers through phone, chat, and email in both English and Arabi Answer questions, solve problems, and make sure customers have a good experience Follow clear guidelines and use tools to help customers quickly and correctly Skills, Qualifications & Requirements What We’re Looking For You speak and write clearly in both Arabic and English (B1+ level or above in English) You’re comfortable with rotational shifts and can work from the office You’re helpful, calm under pressure, quick to learn, and take your work seriously. We don’t want to oversell. This is real customer service work, it can be stressful, especially during busy hours. You need to be ready to handle difficult conversations, follow processes carefully, and have a good & positive attitude even on the tough days. Why Join Tabby? Base salary: 6,635 SAR gross Language allowance: up to 500 SAR gross based on English & Arabic level Performance bonus: up to 10% of your base salary Paid training: 3 weeks in the office Nesting period:3 weeks handling real customers cases while receiving close support

Location: Cairo, Egypt Workplace: onsite About Tabby Tabby is a GCC based fast-growing financial technology company. We help people shop and pay more easily using flexible payment options like Buy Now, Pay Later. We work with major brands and support millions of customers across the region. We’re also a financial company, please note that some of our products charge interest. We’re not your average call center. We hire people who care about doing a good job, and we give you the tools, support, and rewards to grow. If you’re motivated, professional, and want to be part of a growing company, read further. What You’ll Do Support our customers through phone, chat, and email in both English and Arabic Answer questions, solve problems, and make sure customers have a good experience Follow clear guidelines and use tools to help customers quickly and correctly What We Offer What We’re Looking For You speak and write clearly in both Arabic and English (B2 level or above in English) You’re comfortable with rotational shifts and can work from the office You’re helpful, calm under pressure, quick to learn, and take your work seriously. We don’t want to oversell it. This is real customer service work, it can be stressful, especially during busy hours. You need to be ready to handle difficult conversations, follow processes carefully, and keep a good, positive attitude even on the tough days. Is This Role Right for You? Base salary: 18,000 EGP gross (around 13,320 EGP net) Language allowance: up to 7,000 EGP gross (around 4,250 EGP net) based on English & Arabic level Performance bonus: up to 70% of your base salary Transportation Allowance: 230 EGP per day Top performers can earn up to 37,600 EGP gross (around 27,824 EGP net). Excluding: Transport allowance. Paid training: 3 weeks in the office Nesting period:3 weeks handling real customers cases while receiving close support Work location: The Greek Campus, Downtown Cairo

Location: Singapore Cantonese - International Interpreter Language: Cantonese Are you a skilled interpreter looking for a flexible and rewarding opportunity? We are seeking talented individuals proficient in Cantonese and English to join our team of international interpreters. If you have a passion for languages and a commitment to providing excellent service, we want to hear from you! Candidate Qualifications: Fluency in English and Cantonese Minimum 6 months interpretation experience preferred Excellent listening, retention and note taking skills to maintain a high level of accuracy. Render correct concepts and meanings according to the conventions of established interpretation protocol, avoiding omissions or additions. Ability to explain certain cultural concepts to avoid miscommunication with permission or at the request of the client. Technical Requirements: 90% English proficiency Steady wired internet connection USB wired headset Windows 10 or Mac What we offer you: Fully remote. Interpreter works from his/her home office Full-time contractor position Immediate availability to start working after onboarding Monthly payments Per minute rate Your responsibilities: Answer calls professionally, acting according to the interpreter’s code of conduct Be aware of the specific vocabulary of the industry the interpreter works with (healthcare and medical, specifically) Go into internal professional training Communicate and report to your team leader *Based on your location, language testing and background check may be required* Join us and become part of a dynamic team that values your skills. Apply today and start making a difference in the world of interpretation!

Location: New Zealand Cantonese - International Interpreter Language: Cantonese Are you a skilled interpreter looking for a flexible and rewarding opportunity? We are seeking talented individuals proficient in Cantonese and English to join our team of international interpreters. If you have a passion for languages and a commitment to providing excellent service, we want to hear from you! Candidate Qualifications: Fluency in English and Cantonese Minimum 6 months interpretation experience preferred Excellent listening, retention and note taking skills to maintain a high level of accuracy. Render correct concepts and meanings according to the conventions of established interpretation protocol, avoiding omissions or additions. Ability to explain certain cultural concepts to avoid miscommunication with permission or at the request of the client. Technical Requirements: 90% English proficiency Steady wired internet connection USB wired headset Windows 10 or Mac What we offer you: Fully remote. Interpreter works from his/her home office Full-time contractor position Immediate availability to start working after onboarding Monthly payments Per minute rate Your responsibilities: Answer calls professionally, acting according to the interpreter’s code of conduct Be aware of the specific vocabulary of the industry the interpreter works with (healthcare and medical, specifically) Go into internal professional training Communicate and report to your team leader *Based on your location, language testing and background check may be required* Join us and become part of a dynamic team that values your skills. Apply today and start making a difference in the world of interpretation!

Location: Peru Cantonese - International Interpreter Language: Cantonese Are you a skilled interpreter looking for a flexible and rewarding opportunity? We are seeking talented individuals proficient in Cantonese and English to join our team of international interpreters. If you have a passion for languages and a commitment to providing excellent service, we want to hear from you! Candidate Qualifications: Fluency in English and Cantonese Minimum 6 months interpretation experience preferred Excellent listening, retention and note taking skills to maintain a high level of accuracy. Render correct concepts and meanings according to the conventions of established interpretation protocol, avoiding omissions or additions. Ability to explain certain cultural concepts to avoid miscommunication with permission or at the request of the client. Technical Requirements: 90% English proficiency Steady wired internet connection USB wired headset Windows 10 or Mac What we offer you: Fully remote. Interpreter works from his/her home office Full-time contractor position Immediate availability to start working after onboarding Monthly payments Per minute rate Your responsibilities: Answer calls professionally, acting according to the interpreter’s code of conduct Be aware of the specific vocabulary of the industry the interpreter works with (healthcare and medical, specifically) Go into internal professional training Communicate and report to your team leader *Based on your location, language testing and background check may be required* Join us and become part of a dynamic team that values your skills. Apply today and start making a difference in the world of interpretation!