Location: Oakland, CA, United States
* Fraud and phishing warning *
Please apply directly via our volunteering portal/ATS at https://wevote.applytojob.com/apply. Do not apply via any other job portals, aggregators, or sites, as your information may not be secure, or the role may no longer be accepting applications. Thank you
.
Join the WeVote Movement!
WeVote is seeking a dynamic
IT System Support Technician
to join our passionate team of changemakers in a meaningful volunteer role (~5 hours per week). Please note, this is an unpaid volunteer position for national non-profit organization.
About WeVote
WeVote is a nonpartisan nonprofit startup on a mission to strengthen American democracy through innovative technology. As a celebrated
Fast Forward nonprofit technology grantee
, we're building something special – a movement of 250+ dedicated volunteers creating open-source mobile solutions that reach millions of voters nationwide.
Our challenge? Modern voters are busy, distracted, and pressed for time. Our solution? A streamlined voting experience that takes just 8 minutes, delivered through the downloading of our app. We're 100% volunteer-powered and fully remote, proving that passionate people can create extraordinary impact.
For more information, view
https://WeVote.US
.
The Role of the IT System Support Technician
Within WeVote, we support all of our initiatives with custom software as well as ~15 other software systems to support our mission. We’re looking for volunteers to help manage these systems and our volunteer users. Our user base is approximately 250 volunteers. The IT system support technicians will aid with giving our volunteers new accounts, resetting passwords, changing permissions and updating , as well as answering questions and administering our technical solutions.
What You'll Accomplish
Technical support for volunteer user base, primarily using Slack and email
Oversee and manage the organization's technology systems and infrastructure, performing administrative tasks as necessary
Assist with developing and implementing IT policies and procedures to ensure business continuity and data security
Work with IT team members and technical leadership to ensure efficient and effective operation of the organization’s technical systems
Recommend tools/systems to address organization’s challenges, staying up to date on technology advancements
Monitor and maintain the organization's technology systems to ensure optimal performance
Your Background
5+ years IT technical support experience, preferably in the social impact space
Excellent communication and problem solving skills
Technical training experience, preferably with non-technical users
Google workspace experience
System implementation experience
Onboarding/offboarding employee experience
Essential Requirements
Availability:
At least 5 hours each week during our core team hours M-F 9 a.m. - 6 p.m PST with the ability to work 1-2 hours during Pacific Time overlap. Must be available to attend the team meeting each week on Thursdays from 4-5pm PT / 6-7pm CT / 7-8pm ET.
Why This Role Matters
This isn't just volunteer work – it's experience that makes a real difference. You'll develop advanced technical skills, work with cutting-edge civic technology, and help millions of Americans participate more effectively in democracy. Plus, you'll join a network of passionate professionals committed to positive change.
How to apply:
Submit your resume (at https://wevote.applytojob.com/apply/) and include a brief note/cover letter to why you are interested in WeVote and helping our mission.
Location: Oakland, CA, United States
About Us
WeVote is a nonpartisan get-out-the-vote nonprofit startup and a celebrated Fast Forward nonprofit technology grantee. WeVote is building a movement of excellent, passionate, part-time volunteers (starting with the founders) who build mobile technologies that will touch and mobilize millions of voters on Election Day. We believe that many voters are busy, distracted, and impatient. We have a goal of providing a positive voting experience that helps people decide how to vote. More information at https://www.wevote.us.
Join the WeVote Movement as a Talent Acquisition/Recruiting Project Manager!
WeVote has an opening for 1 Talent Acquisition/Recruiting Project Manager, aimed at supporting the Talent Acquisition/Recruiting team. This is a volunteer role, requiring between 5-10 hours of time per week. You will have the opportunity to help lead a team of volunteer Recruiters, Talent Acquisition Specialists, & more.
Our ideal volunteer is passionate about politics and excited to use technology to educate voters and increase voter turnout. Therefore, an ideal volunteer Talent Acquisition/Recruiting Project Manager is also passionate about politics and wants to use those skills to guide and support the Talent Acquisition/Recruiting Project Manager team at WeVote.
What You'll Do:
Help coordinate processes & tasks within the Talent Acquisition/Recruiting team.
Run Talent Acquisition/Recruiting team meetings 2 times per month.
Attend our Introduction Webinar 1-2 times per month to capture attendees, support Q&A, and help ensure a great event experience for potential volunteers.
Track hiring statistics across various teams.
Support the Talent Acquisition/Recruiting team in answering questions, providing additional task support, and advising.
Assist with various Talent Acquisition/Recruiting projects and initiatives.
Who you are: Must haves.
You are an experienced Talent Acquisition/Recruiting professional with 1+ years of experience OR
You are a recent college graduate who has an interest in a career in Talent Acquisition/Recruiting.
You want to work with an established and successful team.
You are committed to strengthening American Democracy.
You are striving for personal excellence, and want to do meaningful work that will make a difference.
5-10 hours per week, with at least 1-2 hours available during business hours.
You have exceptional written and verbal communication skills.
You are currently located in the US.
Prior experience working remotely.
Location: Oakland, CA, United States
* Fraud and phishing warning *
Please apply directly via our volunteering portal/ATS at https://wevote.applytojob.com/apply. Do not apply via any other job portals, aggregators, or sites, as your information may not be secure, or the role may no longer be accepting applications. Thank you
.
Be Part of Something Bigger – Join the WeVote Movement!
WeVote is seeking a dynamic
IT System Support Technician
to join our passionate team of changemakers in a meaningful volunteer role (~5 hours per week).
About WeVote
WeVote is a nonpartisan nonprofit startup on a mission to strengthen American democracy through innovative technology. As a celebrated
Fast Forward nonprofit technology grantee
, we're building something special – a movement of 250+ dedicated volunteers creating open-source mobile solutions that reach millions of voters nationwide.
Our challenge? Modern voters are busy, distracted, and pressed for time. Our solution? A streamlined voting experience that takes just 8 minutes, delivered through the downloading of our app. We're 100% volunteer-powered and fully remote, proving that passionate people can create extraordinary impact.
For more information, view
https://WeVote.US
.
The Role of the Technical Support Representative
Within WeVote, we support our candidates as users of our platform. Timeliness in response is important to their user experience. We’re looking for volunteers to help manage the questions and issues coming in from political candidates and other platform users. Our user base is expanding, and will eventually be thousands across the United States. The technical support rep will communicate with candidates/user via our ticket tracking system (Zendesk).
What You’ll Accomplish:
Provide first-line support for incoming support tickets.
Respond to incoming issues in a timely way.
Identify problems and escalate to the appropriate next level of support as necessary.
Understand the platform and data well enough to respond to basic issues.
Maintain a 1 business day response time for candidate and internal support inquiries.
Collect and analyze data to understand trends and potential solutions.
Collaborate with partner teams in WeVote to investigate and resolve candidate/user needs.
Your background:
Computer skills required: Google Workspace
1-2 years of experience in technical support
Zendesk or similar ticket tracking tool preferred
SAAS product support/knowledge preferred
Detail oriented
Good written communication skills
Analytical thinker
Ability to work in a fast-paced environment
Capability to explain technical concepts to non-technical users
Essential Requirements
Availability:
At least 5 hours each week during our core team hours M-F 9 a.m. - 6 p.m PST with the ability to work 1-2 hours during Pacific Time overlap. Hours are flexible as long as a 1 business day response time is met Monday to Friday. Must be available to attend the team meeting each week on Thursdays from 1-2pm PT / 3-4pm CT / 4-5pm ET.
Why This Role Matters
This isn't just volunteer work – it's experience that makes a real difference. You'll develop advanced technical skills, work with cutting-edge civic technology, and help millions of Americans participate more effectively in democracy. Plus, you'll join a network of passionate professionals committed to positive change.
Ready to lead meaningful change while growing your career? We'd love to hear from you.
Location: Los Angeles, USA
Machine Learning Engineers at Riot combine expertise in data processing, automation, machine learning, artificial intelligence, and experimentation to develop data-powered products that improve the player experience, protect competitive integrity, and ensure fair play.
As a
Machine Learning Engineering Intern
, you’ll work with experienced engineers, data scientists, and game or product partners to explore how data and machine learning can support Riot’s games, from shaping engaging player experiences to safeguarding fair and competitive play. You’ll gain exposure to the full ML development cycle, including preparing datasets, engineering features, prototyping models, evaluating results, and communicating findings. You’ll be supported by your team as you learn to build reliable, well-documented solutions.
Potential Responsibilities:
Collaborate with machine learning engineers, data scientists, software engineers, and product partners on player- or developer-focused projects.
Prepare, clean, and explore datasets for machine learning and data-powered applications.
Implement feature engineering, modeling, and evaluation approaches under the guidance of experienced team members.
Build prototypes, analyses, visualizations, or internal tools that help teams understand player experiences, product systems, or adversarial behavior.
Apply testing, documentation, and reproducibility practices to code and experiments.
Participate in code reviews, technical discussions, team rituals, and project planning.
Communicate technical findings and tradeoffs to both technical and non-technical collaborators.
Required Qualifications:
Graduating in the 2028 calendar year with an MS or PhD.
Currently enrolled in a Computer Science, Machine Learning, Artificial Intelligence, Statistics, Mathematics, Engineering, or related quantitative degree program.
Available to work full-time hours for the 12-week internship duration.
Comfortable programming in Python.
Understanding of machine learning fundamentals, statistics, and data structures and algorithms.
Experience working with data using tools such as Python libraries, SQL, or notebooks.
Minimum GPA of 2.5.
Desired Qualifications:
Experience building or evaluating machine learning models through coursework, research, internships, or personal projects.
Familiarity with one or more machine learning frameworks or libraries, such as PyTorch, TensorFlow, scikit-learn, or Spark MLlib.
Familiarity with SQL and relational databases.
Experience with data visualization, experiment design, model evaluation, or statistical analysis.
Familiarity with software development practices such as Git, unit testing, functional testing, or continuous integration and deployment.
Experience working with cloud platforms, distributed data systems, or model deployment tools.
Portfolio, website, GitHub, research publication, or other collection of original work.
Experience working on a video game or related project, particularly in Unity or Unreal Engine.
An interest in applying machine learning to either enhancing player experiences or to ensuring competitive integrity through cheat detection.
Work Authorization
Candidates must be legally authorized to work in the United States for the duration of the program.
This position is not eligible for visa sponsorship. We do not sponsor visas for this position or internship conversions.
For this role, you’ll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We’ll consider your studies and experience, as well as your personal relationship with games. If you embody player empathy and care about players’ experiences, this could be the role for you!
Applications close January 4th, 2027
Our Perks
Riot Internships are paid, and interns can also participate in our 401(k) plan. You can expect in-game perks and the ability to participate in our Play Fund, so you can broaden and deepen your knowledge of our players and community through games. The University Recruiting team also invites you to intern-focused events so you can connect with your fellow interns and Rioters and make the most of your experience.
Riot Games fosters a player and workplace experience that values teamwork embodied by the
Summoner's Code
and
Community Code
. Our culture embraces differences as a strength, and our values are the guiding principles for how we approach work. We are committed to putting diversity and inclusion (D&I) at the center of everything we do and promoting a fair and collaborative culture where Rioters treat one another with dignity and respect. We encourage you to read more about our value of
thriving together
and our ongoing work to build the
most inclusive company in Gaming
.
It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.
Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:
Safeguarding confidential and sensitive Company data
Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
Accessing Company assets, secure digital systems, and networks
Ensuring a safe interactive environment for players and other Rioters
These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.
(Remote Only)
The hourly rate for this internship is USD $80.77
Location: Remote; United States; New York; Boston; Washington, D.C.
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
We're scaling from 1,000 → 4,000 employees across 50+ countries, and the complexity of our teams, hubs, and workflows is growing quickly. Our People Partners play a critical role in enabling leads, supporting peeps, and protecting performance and culture as we grow. As a People Partner at ElevenLabs, you'll sit at the intersection of leadership coaching, organisational design, performance, and day-to-day people guidance.
You'll be the dedicated People Partner for our entire Revenue organisation across North America and LATAM, working closely with the Revenue leadership team to understand their rhythms, challenges, and talent needs deeply. You'll meet proactively with leads and teams, unblock people issues, and help architect the organisation ahead of scale, with Employee Relations and employment counsel on hand when cases need them.
This is a high-impact role for someone who can context-switch quickly, advise with confidence, build trust across functions, and bring clarity and calm to fast-moving environments.
YOU WILL
- Act as the dedicated People Partner for Revenue across North America and LATAM, owning the people agenda for the organisation end to end.
- Partner deeply with the Revenue leadership team to improve team health, performance, talent density, and organizational clarity.
- Run proactive 1:1 sessions with leads, surfacing issues early and guiding leads through People challenges and change.
- Lead organisational design for Revenue as it scales, advising on spans and layers, team structures, staffing needs, capability gaps, and succession planning.
- Support key People programs (performance reviews, engagement, recognition, and lead enablement) for the Revenue org.
- Collaborate with Employee Relations and employment counsel on investigations, complex performance cases, and early-stage ER issues, escalating at the right time.
- Identify patterns across teams and regions and turn them into insights, frameworks, or new People initiatives that help us scale smoothly.
- Partner closely with the Revenue People Partner for International to compare themes and surface them upwards to our CRO.
- Partner with People Ops & Compliance teams to support terminations, mobility, local requirements, and compliance-heavy workflows across North America and LATAM.
REQUIREMENTS
- Experience supporting senior leaders and teams through the full range of people topics: performance, relations, coaching, growth, restructuring, and organizational design.
- Hands-on organizational design experience, including spans and layers, team structures, and succession planning.
- Experience guiding leaders and teams through change, such as restructures, team moves, or new ways of working.
- Strong judgment and the ability to handle sensitive issues with discretion, clarity, and fairness.
- Comfortable working alongside Employee Relations and employment counsel on sensitive cases.
- Ability to thrive in a high-velocity, ambiguous environment and make decisions with incomplete information.
- Comfortable owning both strategic partnership and hands-on execution, as the dedicated People Partner for North America and LATAM.
Experience partnering with teams in North America and LATAM, or an understanding of how People practices and employment norms differ across those regions, is a plus.
Location
This role is remote-first, so it can be executed from anywhere in on the East Coast USA
#LI-Remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Global
Workplace: Remote
TL;DR: We’re looking for a generalist Recruiter to help us build one of the strongest teams in AI safety. You’ll own full-cycle hiring across research, engineering, go-to-market, operations, and design, partnering with the Talent Lead and hiring managers to attract exceptional talent across the US and Europe.
About the role
We are looking for a Recruiter to help scale White Circle by identifying, attracting, and hiring exceptional talent across every function of the company. This is a true generalist role: one week you may be closing a Research Engineer, the next an Account Executive, a Product Designer, or an Operations hire. You’re comfortable switching between very different roles, quickly learning what "exceptional" looks like in each, and engaging talent that is often not actively looking for new opportunities. The ideal candidate has already delivered strong hiring results in a fast-growing startup and combines solid recruiting fundamentals with genuine curiosity about technology, AI systems, and how world-class teams are built.
You will
- Own full-cycle recruitment from sourcing through offer acceptance
- Hire across research, engineering, GTM, operations, and design, often running several very different searches at once
- Source and engage exceptional talent across the US and European markets
- Quickly get up to speed on each new function: what the role does, what great looks like, and where that talent can be found
- Develop a working understanding of AI, LLMs, and AI safety to assess candidates and communicate the opportunity
- Conduct structured interviews and evaluate candidates for capability, problem-solving ability, and cultural alignment
- Drive an exceptional candidate experience throughout the hiring process
- Track recruiting performance and continuously improve hiring processes, tooling, and workflows
- Act as a trusted talent advisor to hiring managers and leadership
You’ll fit right in if you
- Have 3+ years of full-cycle recruiting experience in high-growth startups or technology companies
- Have hired across multiple functions, both technical (research, engineering) and non-technical (GTM, operations, design), and enjoy the variety
- Have a track record of results you delivered yourself: roles closed, teams built, and pipelines created from scratch while the company was scaling
- Have experience hiring across the US, UK, and EU
- Understand the fundamentals of software engineering and modern AI systems well enough to hold a credible conversation with technical candidates
- Are highly proactive and resourceful when sourcing difficult-to-find talent
- Know how to build relationships with passive candidates and manage complex hiring processes
- Have excellent communication and stakeholder management skills
- Thrive in a constantly changing environment, where priorities shift, new roles open quickly, and ambiguity is normal
- Speak and write fluent English (C1+)
A big plus
- Experience recruiting AI Engineers, Research Engineers, Applied Scientists, or AI Researchers
- Experience hiring for AI startups, research organisations, or developer-focused companies
- Experience as one of the first recruiters at an early-stage startup
- Familiarity with modern sourcing tools, recruiting automation, and AI-powered recruiting workflows
Why White Circle
- Meaningful salary and equity package
- Paid time off in line with your local regulations
- All the hardware, tools, and services you need
- Covered subscriptions for AI agents
- Team off-sites twice a year — we’ve recently been to the Alps and Saint-Tropez
How we hire
1. Introductory call with Talent (25 min)
2. Take-home assignment
3. Interview with Head of People (45 mins)
4. Final interview with CEO (45 min)
Location: Remote or Mississauga
Workplace: remote
Scaled Customer Engagement (SCE) is a small, high-impact team within Digital Customer Success that delivers one-to-many engagements for PointClickCare customers across all our market segments in Senior Care and Acute & Payer. The team works both remotely and in a hybrid model, partnering closely with CSMs, Marketing, Product, and Support. SCE owns programs such as the Customer Success Monthly Digests, Digital Customer Success Reviews, and Gainsight Journey Orchestrator and Pendo Orchestrate programs (for adoption, retention, and CSM-led events), giving every customer—not only the largest—a consistent, data-informed path to value. Working on our team provides a unique opportunity to help build a scaled CS motion, including automation and AI, at one of healthcare's leading platforms.
The Scaled Customer Engagement Manager drives adoption, retention, and value realization for a large customer base through scalable, data-informed, one-to-many programs. Applying solid knowledge of PCC solutions and the industry, the SCE Manager customizes established strategies into digital journeys, communications, and events, and partners cross-functionally to execute them. The role exists so that every PointClickCare customer receives proactive, consistent engagement—extending the reach of the CSM team and contributing to NRR and controllable-churn goals.
Work Location:Remote or hybrid, with periodic in-person collaboration.
Key Responsibilities
Deliver scaled programs end to end: Owns the build and delivery of assigned digital programs (e.g., segment-specific Customer Success Monthly Digests, onboarding/adoption journeys, renewal, risk-mitigation campaigns, and Digital Customer Success Reviews) using Gainsight Journey Orchestrator and Pendo Orchestrate; adapts content to customer segment, maturity, and use case.
Use data to target and optimize: Analyzes usage, health, and engagement data to identify trends or red flags; uses segmentation and automation to trigger the right engagement at the right time; A/B tests and adjusts content; builds custom dashboards to track program KPIs.
Engage customers one-to-many: Helps plan and present digital customer events (user groups, webinars, office hours, and training sessions); creates and maintains digital content (articles, guides, videos) that explains core workflows and solution value in customer terms.
Collaborate cross-functionally and advocate for customers: Coordinates with CSMs, Marketing, Product, Support, and Sales to align messaging and timing; shares customer feedback and themes back to Product and Marketing; documents program objectives, outcomes, and next steps.
Continuous improvement: Experiments with new approaches on a small scale (including AI-assisted content and personalization), shares results with the team, and recommends better practices or tools that streamline workflows.
Minimum
3+ years in Customer Success, Account Management, Customer Marketing, Customer Education, or a related customer-facing SaaS role
Experience designing or executing one-to-many programs (email campaigns, webinars, in-app messaging, or community)
Strong written communication; able to tailor messages to different audiences and roles
Working proficiency with CRM / CS platforms (Salesforce, Gainsight, or similar) and Excel-based data analysis
Ability to interpret product usage and engagement data to drive action
Strong organization and project management across multiple concurrent programs and deadlines
Excellent presentation skills
Preferred
Hands-on experience with Gainsight Journey Orchestrator, Pendo Orchestrate, or similar digital engagement tools
Experience in healthcare technology, post-acute, senior living, or acute/payer markets
Experience using AI tools to personalize communications and scale engagement
Basic HTML/email-builder or design skills
Location: Remote - US
Workplace: remote
Scaled Customer Engagement (SCE) is a small, high-impact team within Digital Customer Success that delivers one-to-many engagements for PointClickCare customers across all our market segments in Senior Care and Acute & Payer. The team works both remotely and in a hybrid model, partnering closely with CSMs, Marketing, Product, and Support. SCE owns programs such as the Customer Success Monthly Digests, Digital Customer Success Reviews, and Gainsight Journey Orchestrator and Pendo Orchestrate programs (for adoption, retention, and CSM-led events), giving every customer—not only the largest—a consistent, data-informed path to value. Working on our team provides a unique opportunity to help build a scaled CS motion, including automation and AI, at one of healthcare's leading platforms.
The Scaled Customer Engagement Manager drives adoption, retention, and value realization for a large customer base through scalable, data-informed, one-to-many programs. Applying solid knowledge of PCC solutions and the industry, the SCE Manager customizes established strategies into digital journeys, communications, and events, and partners cross-functionally to execute them. The role exists so that every PointClickCare customer receives proactive, consistent engagement—extending the reach of the CSM team and contributing to NRR and controllable-churn goals.
Key Responsibilities
Deliver scaled programs end to end: Owns the build and delivery of assigned digital programs (e.g., segment-specific Customer Success Monthly Digests, onboarding/adoption journeys, renewal, risk-mitigation campaigns, and Digital Customer Success Reviews) using Gainsight Journey Orchestrator and Pendo Orchestrate; adapts content to customer segment, maturity, and use case.
Use data to target and optimize: Analyzes usage, health, and engagement data to identify trends or red flags; uses segmentation and automation to trigger the right engagement at the right time; A/B tests and adjusts content; builds custom dashboards to track program KPIs.
Engage customers one-to-many: Helps plan and present digital customer events (user groups, webinars, office hours, and training sessions); creates and maintains digital content (articles, guides, videos) that explains core workflows and solution value in customer terms.
Collaborate cross-functionally and advocate for customers: Coordinates with CSMs, Marketing, Product, Support, and Sales to align messaging and timing; shares customer feedback and themes back to Product and Marketing; documents program objectives, outcomes, and next steps.
Continuous improvement: Experiments with new approaches on a small scale (including AI-assisted content and personalization), shares results with the team, and recommends better practices or tools that streamline workflows.
Minimum
3+ years in Customer Success, Account Management, Customer Marketing, Customer Education, or a related customer-facing SaaS role
Experience designing or executing one-to-many programs (email campaigns, webinars, in-app messaging, or community)
Strong written communication; able to tailor messages to different audiences and roles
Working proficiency with CRM / CS platforms (Salesforce, Gainsight, or similar) and Excel-based data analysis
Ability to interpret product usage and engagement data to drive action
Strong organization and project management across multiple concurrent programs and deadlines
Excellent presentation skills
Preferred
Hands-on experience with Gainsight Journey Orchestrator, Pendo Orchestrate, or similar digital engagement tools
Experience in healthcare technology, post-acute, senior living, or acute/payer markets
Experience using AI tools to personalize communications and scale engagement
Basic HTML/email-builder or design skills
Location: Amsterdam, Netherlands
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
Nebius is looking for a
Corporate Operational Project Manager to join Corporate Operations within the COO Office at our Amsterdam headquarters. The role focuses on our company-wide Data Center (DC) Readiness program, coordinating the corporate activities needed to launch new sites across countries and operating models. Working closely with Business Finance, Infrastructure and corporate functions, you will translate requirements into clear plans with defined owners, timelines and deliverables, with a primary focus on post-signing execution and launch readiness.
This is a hands-on role combining project delivery, process design and operational follow-through. You will help build a shared readiness process across the DC development lifecycle, connect early assessments with implementation, and bring structure to work across teams. An inquisitive, organized approach and clear communication are essential as plans, requirements and priorities evolve.
You’re welcome to work in our offices in Amsterdam.
Your responsibilities will include:
Project planning and delivery:
Build and maintain per-DC readiness plans and checklists, with owners, milestones, dependencies and deliverables. Coordinate follow-up, identify blockers early and escalate timing or decision conflicts with clear options.
Cross-functional coordination:
Work with Infrastructure, Business Finance, Legal, Tax, Accounting, Treasury, Risk, HR, Procurement and other relevant teams to clarify requirements and coordinate execution. Define what each team needs, from whom and by when, and ensure handoffs support the next activity.
Process design and improvement:
Map existing workflows and build scalable readiness processes for different countries and DC operating models. Define triggers, responsibilities and checkpoints, incorporate existing functional processes, and turn lessons from live cases into improvements.
Tracking and reporting:
Maintain an integrated view of readiness, risks, decisions and open actions across DC projects. Consolidate information from functional sources, resolve gaps or conflicting dates, and prepare clear updates for stakeholders and leadership.
Controls and governance support:
Track applicable corporate requirements and conditions, confirm completion with functional owners, and maintain supporting records. Establish review and escalation routines while keeping professional assessments and approvals with the relevant functions.
Tools and implementation:
Configure and maintain project trackers and shared documentation, support adoption of the agreed process, and keep plans aligned when site facts, scope or dates change. Identify opportunities to simplify reporting and automate routine follow-up.
We expect you to have:
7-10 years of experience
in project management, project coordination or operations, with hands-on responsibility for delivering cross-functional projects.
Experience working with multiple functions and stakeholders, ideally across countries or time zones.
A structured and organized approach, with the ability to turn complex requirements into actionable plans and manage several workstreams, dependencies and deadlines.
The ability to adapt plans when circumstances change, communicate the impact clearly and drive open actions through to completion.
Clear documentation and reporting skills, including maintaining plans, process flows, records and project updates.
An inquisitive approach and the ability to learn unfamiliar business and operational topics, ask thoughtful questions, and clarify requirements and ownership.
Familiarity with project management tools and shared documentation systems.
Strong communication skills in English.
It will be an added bonus if you have:
Experience designing and implementing cross-functional processes, governance routines or operational controls.
Experience coordinating requirements across Legal, Finance, Compliance, Procurement or Infrastructure teams.
Experience in a global, fast-growing organization or a program involving multiple sites or countries.
Exposure to data centers, technology infrastructure, international expansion or operational setup in new markets.
Familiarity with tools such as Asana, Jira, Confluence, SharePoint or similar project and workflow platforms.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
We are seeking a talented and experienced Blockchain Developer to join our growing technology team in the United States. Design, develop, and maintain blockchain-based applications and decentralized systems.
УдалённоСША; Candidates from eligible locations across the United States are encouraged to apply; Ability to collaborate with distributed teams across different time zones; We welcome qualified candidates from diverse professional backgrounds and encourage applications from eligible candidates across the United States
Design, develop, and maintain GIS software applications and geospatial solutions. Build interactive mapping applications and location-based services.
УдалённоСША; Candidates from eligible locations across the United States are encouraged to apply; Ability to collaborate with distributed teams across different US time zones; We welcome qualified candidates from diverse professional backgrounds and encourage applications from eligible candidates across the United States
We are looking for a highly organised and proactive E-commerce & Operations Coordinator to support the day-to-day operations of a growing wellness brand across New Zealand and Australia. Manage customer enquiries across email, live chat, helpdesk, website, and social media channels.
Location: Intellias
Meet your recruiter
Dariia Ulianova
dariia.ulianova@intellias.com
https://www.linkedin.com...
Vacancy details
Business Analysis
Business Analyst
Senior Business Analyst
Bulgaria, Croatia, Poland, Portugal, Spain, Ukraine, United Kingdom
Remote
APPLY NOW
REFER A FRIEND
We are hiring a Business Analyst to join an Intellias delivery team on a large-scale enterprise data platform migration programme for a financial services client. You will bridge the client’s domain owners and stewards on one side and the delivery engineers on the other, and you will own the backlog in Azure DevOps.
What project we have for you
Our client is an independent, active global asset manager with over R3 trillion in assets under management. They are executing a firm-wide data strategy to govern, manage and engineer data as a product across more than 70 business-owned sub-domains.
As part of this, they are migrating to Databricks as the foundational layer of their Enterprise Data Platform, adopting a lakehouse architecture built on open formats, declarative pipelines and Unity Catalog.
What you will do
Data Modelling
Run data modelling workshops with business SMEs, domain owners, analysts.
Design conceptual and logical data models across multiple business domains, working from business definitions as well as from existing data structures in mastering systems.
Model business complexity appropriately: e.g. class hierarchies, inheritance, controlled vocabularies, reusable patterns, shared data domains, business rules, and define where cross-domain references exist.
Present models back to stakeholders for review, information-sharing, and agreement
Ensure every model element traces back to a business term from data governance, and that the trace survives all the way to the delivered column. Help to resolve conflicts or missing inputs/outputs where they exist
Review other domain data models from the modelling team. We envisage a small team of modellers who contribute to the federated data model as a whole.
Standards and federation
Contribute to and enforce the modelling standards that make federated delivery safe: naming conventions, data type standards, model layering rules, and the conventions that prevent domains colliding as the model grows
Define reusable enterprise-level structures — shared types, reusable/common patterns, balancing core versus domain-local
Delivery and automation
Work in Git and GitHub as your primary environment: branches, pull requests, code review, releases
Review model changes raised by others — including, ultimately, any changes drafted by AI agents — and apply the judgement that automated checks cannot
Version models, assess the impact of breaking changes on downstream consumers in order for migration planning
Contribute to the automated checks that enforce standards in CI, in collaboration with engineering
Have input into the logical-to-physical mapping — deciding and documenting where a normalised structure can/should be denormalised for query performance or analytics (e.g. a data product), an define agreed and named patterns for these transformations rather than ad-hoc judgement so they can be automated.
What you need for this
Key Responsibilities
Substantial data modelling experience, with a track record of conceptual, logical modelling that powered physical models that went into production, consumed, iterated upon & versioned accordingly. You must be competent in the principles of abstraction, inheritance, normalisation. Experience with dimensional/denormalization techniques.
Demonstrable domain knowledge in asset/investment management, or a closely related financial services area — sufficient to hold a credible conversation with a SME, e.g. a portfolio manager, a fund accountant or a risk analyst about what their data actually means.
We are building out domain by domain. You would be expected to develop working depth across more than one area. We expect some in depth asset management knowledge in at least 3 of these areas:
Instrument/Security reference, Index & Benchmarks, Party, Counterparty/ Client, Portfolio, Holdings & Valuations, Execution, Trade Life cycle, Performance & Attribution, ESG/sustainability, Fund Accounting, Sales & Marketing
Working fluency with Git and GitHub: branching, pull requests, resolving conflicts, reviewing others’ changes. You do not need to be a software engineer, but you must be comfortable that your model lives in a repository and moves through code review.
Comfort authoring in YAML, and working with JSON data – plus the willingness to learn a schema language – prior exposure is welcome but not expected.
Experience establishing or working to modelling standards — naming conventions, data dictionaries, glossaries, and the ability to add/enhance those standards as part of the platform maturation and greater automation.
Soft Skills: The ability to run a workshop with business stakeholders and leave with clarity, and not a list of open questions. Precision with language. Dealing with ambiguity. Much of this role is writing definitions that all stakeholders can agree on.
Nice to have:
Databricks, Delta Lake or a comparable Lakehouse platform
Data contracts, particularly ODCS, or equivalent interface-versioning practice
CI/CD concepts
Experience of developing/using agentic workflows for delivering model artefacts
Experience of a federated or data mesh operating model, and its failure modes
Traditional modelling tools such as Erwin, ER/Studio is useful, for reference, however our way of working will be different.
What it’s like to work at Intellias
At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth.
We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law.
We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.
Skills
Fintech
Location: New York City, NY, US
Workplace: Hybrid
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
Sensor Tower is looking for an Account Manager to join our Investor team. The primary objective of the role is to maintain and grow our partnerships with key accounts by providing analytical and consultative support. Sensor Tower Account Directors enhance the overall value of our datasets by serving as a trusted resource to our Enterprise subscribers.
Base salary: $110,000 - $130,000
OTE: $150,000 - $200,000
What the Account Manager will do:
- Manage Sensor Tower’s relationship with clients in the financial services industry.
- Lead renewal and upsell discussions with accounts, ensuring healthy GRR and NRR performance. Periodically create reports, presentations, and webinars relating to the Investor vertical and incorporating different methods of data analysis.
- Review and analyze public financial statements to share valuable insights to clients to drive engagement.
- Execute on other miscellaneous duties, as needed, while collaborating with Sensor Tower’s Team Director of Investor Sales to strategically grow the vertical (explore partnerships, attend industry events, speaking engagements, etc).
Experience we are looking for:
- 3-6 years of experience working at or supporting financial services institutions in a consultative or analytical role, predominantly at an alternative data company.
- Desire to interface directly with key accounts via phone, screen-share, and in person.
- Comfortable juggling multiple priorities while maintaining a high standard of professionalism and follow-through
- Exceptionally organized, detail-oriented, and process-driven — thrives in fast-paced environments and keeps operations running smoothly
- Proficiency in financial analysis, some experience working with data, and strong Excel skills.
- Excellent communicator who brings both polish and personality to internal and external interactions
- Passion for new technology and some working knowledge of key Internet and TMT companies (FB, SNAP, NFLX, TWTR, SPOT, ZNGA, ATVI, etc).
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Dublin
🚀 We’re on a mission to make money work for everyone.
We’re waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as
personal
and
business
bank accounts, we offer
joint accounts
,
accounts for 16-17 year olds
, a
free kids account
and
credit cards
in the UK, with more exciting things to come beyond. Our UK customers can also
save
,
invest
and
combine their pensions
with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products - we want to solve problems and change lives through Monzo ❤️
📍Dublin, Ireland | 💰€100,000 - €130,000, Incentive Awards tied to your performance➕ benefits
⭐Our Finance team
We are looking for a dynamic Treasury Capital Manager in Dublin to become a key part of the team building the new Monzo European entity. Reporting into the Director of Treasury and Capital, you will shape, develop and implement the Capital management process and infrastructure in tandem with supporting the growth and strategic development of the business. As well as skills and experience in Treasury and Capital Management, the ability to adapt, be creative and work in a fast paced environment with wider Group colleagues will be essential talents as the business grows.
As part of a new and growing team, the Treasury Capital Manager will be responsible for ensuring that Monzo effectively manages its capital and ensuring compliance with regulatory requirements in Europe. This is an opportunity to be part of something from the start and make a real difference.
🔑
You’ll play a key role by…
Lead the planning and production of Monzo Europe’s ICAAP in line with regulatory capital requirements.
Develop capital plans and forecasts, including stress testing and scenario analysis.
Lead the planning and implementation work in line with Monzo’s recovery and resolution requirements including the Recovery Plan and Solvent Wind Down Plan.
Identify the impact of prudential regulatory change and supporting relevant teams to assess and adapt to the challenges.
Optimise the capital structure and allocation to support growth and strategic objectives.
Prepare and present regular financial reports and forecasts to senior management.
Building strong relationships with internal teams such as the business/product collectives to optimize the bank's capital structure and funding strategies.
Provide operational coverage for the Director of Treasury and Capital during holidays.
🤩We’d love to hear from you if you have…
A bachelor's degree in Finance, Economics, Accounting, or a related field. A Master’s degree or professional qualification (e.g., CFA, ACA, ACCA) is preferred.
A minimum of 5 years of experience in Treasury Capital management, within the banking sector, a consultancy, or regulatory body.
Have detailed knowledge/experience of the European regulatory requirements, and the ability to interpret what that means for the relatively unique circumstances of our bank.
Have the ability to coordinate, participate and lead projects to produce regulatory deliverables and maintain the Bank’s set of prudential documentation and supporting materials.
Excellent analytical, problem-solving, and decision-making skills.
Strong leadership abilities and experience in working across dispersed teams.
Exceptional communication and interpersonal skills.
Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you!
🙌What’s in it for you
💰A salary range of €100,000 - €130,000 ➕Incentive Awards tied to your performance.
📍This role will have a hybrid working model, based in our Dublin office 2 - 3 days a week.
⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.
🏝 Annual Leave - 34 days including public holidays (24 holiday days + 10 public holidays)
📚€1,200 learning budget each year to use on books, training courses and conferences.
🏥Private healthcare scheme
💰Pension scheme: the minimum contribution is 4% and Monzo matches any additional contributions that you make up to a maximum of 6%
💛Wellbeing benefits: financial education, women’s and men’s health support, mental health benefits, including coaching and counselling
🌈 The application journey has 3 key steps
An introductory call with a member of the Monzo Recruitment team
An initial call with the hiring manager
A series of role specific, behavioural & leadership principles interviews
This process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible!
We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo.
You can read them here.
We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out.
#LI-ÉS1
Equal opportunities for everyone
Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our
blog
, 2026
Diversity and Inclusion Report
and 2025
Gender Pay Gap Report.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊
Location: Cincinnati, OH
Michels Utility Services, Inc.
Assistant Project Manager
Safely delivering natural gas to customers is challenging yet satisfying. It takes teamwork, dedication, and innovation – traits so engrained in Michels Utility Services, Inc. that they are key elements of our Core Values. As a leading natural gas utility contractor, Michels Utility Services, Inc. has a reputation for safety and quality while building and maintaining in-town distribution networks. Our work improves lives. Find out how a career at Michels Utility Services, Inc. can change yours.
As an Assistant Project Manager, your key responsibilities will be to support the planning, coordination, and execution of projects or project phases, ensuring they are completed on time and within budget. You will assist with proposals, estimates, and project documentation while monitoring progress, profitability, and client satisfaction. This role requires strong communication and collaboration with project teams, subcontractors, and clients to resolve issues, minimize risks, and ensure successful outcomes.
Why Michels Utility Services, Inc.?
We’ve been building natural gas systems for more than 60 years, so we know how to do it right.
We respect our people, our people, our customers, and the communities in which we work
Our steady, strategic growth revolves around a commitment to quality
We are family owned and operated
We invest an average of $5,000 per employee on training each year
We believe everyone is responsible for promoting safety, regardless of job title
We are a part of the Michels family of companies – one of North America’s largest, most diversified energy and infrastructure contractors
We offer a comprehensive benefits program, including Health, Dental, Life, Flexible Spending Accounts, Health Savings Account, Short Term and Long Term Disability Insurance, 401(k) plan, Legal Plan, and Identity Theft and Monitoring Plan. Depending on your positions and location you may participate in a different benefit plan.
Why you?
You want to do your best work with the best crews
You relish new challenges and evolving technology
You pride yourself in exceeding expectations
You like to know your efforts are noticed and appreciated
You possess strong communication skills
You are self-motivated and able to work independently when necessary
What it takes?
Bachelor’s degree in Project Management, Construction Management, Engineering, or related field, and 3-5 years of related experience, or equivalent combination
Proficient in Microsoft Office Suite
A valid driver’s license
Preferred: Experience with Project Management software
Join a company that powers progress. Be a part of Michels Utility Services, Inc.— where you don’t just build projects, you build a career.
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Location: Austin, San Francisco or New York
About the role
Cloudflare is hiring a Data Center Architect to define and deliver the physical infrastructure behind high-density compute and GPU deployments across our global network. You'll own 3 connected domains: the liquid cooling chain, the low-voltage connectivity layer, and the MV/LV electrical architecture that powers both.
This is a senior individual-contributor role spanning architecture, detailed design, technical qualification, design governance, commissioning, and operational readiness. You're Cloudflare's owner-side technical lead in these domains: the person who connects what our hardware needs with what colocation providers, equipment manufacturers, and delivery partners can actually build.
Scope runs from a single rack in commercial colocation to multi-megawatt compute deployments. You'll design power, cooling, and cabling as one system so they don't fight each other at the rack, in the white space, or during maintenance.
If your background is only HVAC design, only cold-plate research, or only utility-scale generation, this role will be wider than you expect. We need someone who can hold the electrical, cooling, and cabling layers together.
About the team
We work with engineering, capacity planning, network strategy, supply chain, and operations to grow Cloudflare's data center and PoP footprint. With colocation providers, hardware suppliers, and delivery partners worldwide, we turn infrastructure requirements into deployments that come online faster, cost less, and work the first time.
What you'll do
Architecture and reference designs
Own the physical-infrastructure architecture.
Build reference designs for power, liquid cooling, and connectivity for AI and high-density compute, including how they interface at rack, row, and site level. Maintain the standards, templates, and libraries that deployment, operations, and partner teams build from.
Translate hardware and capacity needs into engineering requirements.
Turn heat loads, electrical loads, port counts, network topologies, and growth plans into power, cooling, and connectivity requirements and into site and rack qualification criteria.
Qualify sites and facility interfaces.
Assess provider power and cooling availability, utility and backup capacity, water supply and return conditions, hydraulic capacity, upstream heat rejection, expansion headroom, maintenance constraints, and contractual boundaries. Give go/no-go recommendations with the risks written down.
Electrical power architecture (MV/LV)
Lead MV and LV electrical architecture:
single-line diagrams, power distribution, switchgear and UPS topology, busway and PDU design, grounding and bonding.
Design physical power infrastructure,
AC and DC, including power conversion, backup generation, energy storage, and distribution, with attention to fault levels, selectivity, and maintainability.
Validate designs with modeling:
load-flow, short-circuit, arc-flash, and selectivity studies, checked against measured performance where possible.
Define digital power requirements
for monitoring, metering, protection coordination, and control. Work with controls and operations teams on alarm thresholds, trend retention, remote monitoring, and BMS/SCADA integration.
Fold emerging standards
(NEC, NFPA, UL, OCP power and rack specs) into forward-looking electrical designs.
Liquid cooling
Own the liquid-cooling architecture and roadmap.
Develop repeatable direct-to-chip designs and evaluate liquid-to-liquid, liquid-to-air, rear-door, and other approaches against deployment needs.
Design and validate the hydraulic system.
Flow and pressure-drop calculations, pipe sizing, pump selection, balancing, and control requirements. Validate at partial load, during expansion and maintenance, and in failure scenarios, not just at nameplate.
Specify equipment and rack integration.
Qualify CDUs, heat exchangers, pumps, manifolds, hoses, quick-disconnects, valves, and instrumentation. Coordinate rack access, piping routes, service clearances, and installation sequencing with the electrical, cabling, hardware, and structural disciplines.
Own coolant integrity and serviceability.
Set manufacturer-aligned requirements for fluid quality, material compatibility, cleanliness, filtration, corrosion control, condensation prevention, and leak detection. Make isolation, fluid handling, component replacement, and servicing safe and maintainable.
Low-voltage connectivity and structured cabling
Own the physical-layer architecture.
Reference designs for rack, row, cage, and site connectivity: copper and fiber distribution, patch-panel placement, cross-connect demarcations, diverse routes, and reserved expansion capacity.
Engineer fiber and copper connectivity.
Specify media, connectors, trunks, cassettes, and patching for equipment reach and performance. Validate optical loss budgets, connector counts, polarity, breakouts, bend radius, and compatibility across hardware generations.
Produce buildable designs.
Pathway layouts, fiber schedules, port-to-port patching plans, cable-length schedules, bills of materials, and installation specs.
Connect to colocation and carrier infrastructure.
Qualify meet-me-room access, provider pathways, cross-connect options, demarcation points, and route diversity. Define handoffs with data center providers, carriers, ISPs, and Cloudflare's network strategy team.
Integration, controls, and resilience
Coordinate white-space interfaces.
Layouts that account for rack access, airflow, liquid-cooling pipes and manifolds, power segregation, pathway capacity, and expansion. Coordinate supports, bonding, grounding, and firestopping with the responsible disciplines and providers.
Design for resilience and controlled failure.
Evaluate redundancy, shared failure dependencies, cooling and power interruptions, and thermal ride-through. Agree protective responses with hardware and operations teams for pump or CDU failure, loss of facility cooling, leaks, sensor faults, control failures, and power events.
Define controls and operational visibility:
temperatures, pressures, flows, power metering, leak alarms, equipment status, and capacity telemetry.
Governance, delivery, and acceptance
Be Cloudflare's owner-side design authority.
Own basis-of-design documents, single-line diagrams, P&IDs, cabling and equipment schedules, interface requirements, scopes, responsibility matrices, review gates, and acceptance criteria. Review partner designs and contractor submittals, resolve RFIs and technical disputes, and drive deviations to documented closure.
Lead delivery and live-site changes.
Guide contractors and remote hands through new deployments, expansions, migrations, and remediation. Work with deployment and operations on installation sequencing, methods of procedure, change controls, and rollback plans that protect running services.
Lead commissioning and acceptance.
Define factory and site acceptance tests across electrical, cooling, and connectivity: cleanliness and leak-test evidence, flow balancing, loaded performance tests, failure-mode testing, and copper and fiber certification (fiber inspection and cleaning, insertion-loss testing, OTDR where appropriate). Track deficiencies and verify corrective work before sign-off.
Keep the physical source of truth accurate.
Define labeling and connectivity-record standards. Make sure as-builts, power and cooling records, patching schedules, cross-connect inventories, and test records reconcile with Cloudflare's infrastructure inventory and DCIM.
Oversee handover:
deficiency closure, operator training, maintenance procedures, spares, and turnover documentation before production.
Cost, efficiency, and standards
Support sourcing.
RFPs, technical bid evaluation, technical negotiations, supplier qualification, and lifecycle cost analysis. Partner with supply chain on prefabricated assemblies, preterminated cabling, rack integration, lead times, and alternatives that cut field labor without cutting quality.
Reduce energy and water use.
Evaluate phased deployment, consumption, and retrofit options.
Evolve standards from evidence.
Investigate incidents and recurring installation defects with network and operations teams. Feed commissioning and operating results back into designs, standards, and quality checks.
What you'll bring
8+ years in data center mechanical, electrical, or physical-layer infrastructure, critical-facility cooling, or structured cabling, including architecture or technical design leadership.
Bachelor's in Electrical or Mechanical Engineering or a related field, or equivalent practical experience.
Delivered liquid-cooled compute infrastructure from requirements through commissioning or production handover. Conventional HVAC experience alone doesn't qualify.
Create and review electrical single-line diagrams and schematics, with hands-on MV/LV system design including protection, selectivity, and grounding.
Strong command of thermodynamics, heat transfer, fluid mechanics, hydraulic calculations, pump and heat-exchanger selection, and cooling performance under variable conditions.
Practical experience with CDUs, facility and technology cooling loops, rack distribution, coolant compatibility, leak detection, and the interfaces between liquid-cooled hardware and facility systems.
Strong knowledge of copper Ethernet, single-mode and multimode fiber, patching systems, LC and MPO/MTP connectivity, optical loss budgets, polarity, cable management, and the applicable test methods.
Experience in colocation environments: cross-connect delivery, diverse physical paths, and the practical constraints of building inside third-party facilities.
Able to write and critically review basis-of-design documents, P&IDs, electrical and mechanical specifications, equipment selections, operating sequences, and test plans.
Working knowledge of NEC, NFPA, UL, mechanical and plumbing codes, TIA and ISO/IEC structured-cabling standards, relevant ASHRAE data center guidance, and manufacturer operating requirements, and the ability to apply them with qualified local engineering partners.
Experience evaluating resilience and maintainability, participating in commissioning, and resolving system-level problems across equipment and organizational boundaries.
Experience directing design consultants, contractors, installation partners, or remote hands, with clear ownership of technical decisions and acceptance outcomes.
Clear written and verbal communication across disciplines and time zones, and able to run several projects with limited oversight.
Legally authorized to work in the United States on a continuing and permanent basis without company sponsorship. [Confirm wording with recruiting.]
Bonus points
PE, Chartered Engineer, or equivalent registration in electrical or mechanical engineering.
BICSI RCDD, DCDC, or a comparable credential.
High-density GPU platforms, OCP rack, power, and cooling interfaces, or qualification across multiple hardware and cooling suppliers.
Hydraulic and electrical modeling tools (AFT Fathom, PIPE-FLO, ETAP, SKM), thermal or CFD modeling, and validating models against measured performance.
High-density optical distribution, parallel optics, preterminated assemblies, and cabling transitions across successive network generations.
Modular or prefabricated power or cooling infrastructure, live-site retrofits, DCIM platforms, automated connectivity or telemetry analysis, or lifecycle energy and water performance.
Familiarity with Cloudflare-relevant network environments: optical transport, ISP interconnection, out-of-band management, and liquid-cooled rack integration.
Travel
Travel for site assessments, vendor reviews, factory testing, commissioning, and deployment support, including international travel.
What success looks like
Sites are qualified against real hardware requirements. Power, cooling, and connectivity responsibilities are unambiguous. Systems prove their electrical, thermal, and connectivity performance, including failure behavior, before handover. Operations has the monitoring, procedures, training, and spares to run them.
Why Cloudflare
Your work shapes how Cloudflare deploys physical infrastructure across a global network, from long-term architectural choices to getting the next cage online.
Strong candidates take different paths. If your experience shows the core capabilities but doesn't match every line above, apply anyway.
Compensation
Compensation may be adjusted depending on work location.
For San Francisco Bay Area based hires: Estimated annual salary of $165,000 - $205,000.
For New York based hires: Estimated annual salary of $158,000 - $195,000.
Equity
This role is eligible to participate in Cloudflare's equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Oakland, CA, United States
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