Location: United States, Remote
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Do you want to help bring PlayStation technology to a worldwide audience? Are you passionate about securing infrastructure that constantly pushes the boundary of the gaming industry? Are you ready to work with innovative technology, forward-thinking engineers, and a passionate security team? If so, join us!
The role is a senior-level application security position combining strong technical expertise with leadership, initiative, and collaboration. You will provide strategic mentorship and hands-on support in designing, implementing, and testing secure solutions that strengthen PlayStation products and services.
As a technical leader within Product Security, you’ll guide practices and influence multiple teams to embed security throughout the software development lifecycle.
Key Responsibilities
Lead security initiatives across the SDLC and improve development practices through scalable automation.
Conduct and guide threat modeling and security requirements early in design phases.
Partner with developers, architects, and product managers to align business goals with security needs.
Lead security architecture and code reviews for distributed systems.
Perform hands-on testing to identify risks and drive remediation with vulnerability and incident response teams.
Advance the Product Security strategy through multi-functional initiatives and cultural influence.
Balance business and security risks through technically grounded, pragmatic recommendations.
Translate lessons learned into reusable organizational assets that enhance overall security posture.
Mentor engineers and practitioners, promoting secure-by-default thinking and shared accountability.
Demonstrate proactive leadership, coordinating teams to deliver measurable security and business impact.
Qualifications
7+ years in information security and 3+ years in software development.
Bachelor’s degree or equivalent in Computer Science, Information Security, or related field.
Effective communication and leadership abilities; capable of influencing technical and non-technical collaborators including management.
Dedicated and proactive, finding opportunities and leading initiatives independently.
Deep understanding of enterprise and cloud-native architectures and their secure design.
Expertise in network and web protocols (TCP/IP, TLS, HTTPS, OAuth 2.0, OpenID Connect) and common attack vectors.
Proven expertise in guiding security development and code evaluations and providing actionable, risk-based recommendations.
Skilled in multiple programming languages (e.g., Java, C/C++, JavaScript, Python) and mitigating vulnerabilities such as OWASP Top 10.
Experience integrating SAST, DAST, and dependency scanning into CI/CD pipelines.
Familiar with Agile, DevOps, and modern delivery practices.
Hands-on experience with cloud technologies (AWS, Azure, GCP, Kubernetes, service mesh, CDN) including secure configuration and identity management.
Desired Experience
Strong analytical and problem-solving skills with an attacker perspective — able to anticipate and simulate real-world attacks.
Experience in penetration testing, automated testing, or testing frameworks (JUnit, pytest, REST Assured, Playwright).
Security certifications preferred (GIAC, OSCP, CEH, CISSP, CCSP, or equivalent).
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click
here
to learn more.
This is a flexible role that can be remote, with varying pay ranges based on geographic location. For example, if you are based out of Seattle, the estimated base pay range for this role is listed below.
$177,300
—
$265,900 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: New York, NY; San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
As Sierra’s founding Technical Program Manager for Enterprise Cloud Deployments, you’ll help define how we bring our AI platform into the cloud environments of some of the world’s largest and most regulated enterprises. Working alongside Agent Engineers, Deployed Infrastructure Engineers, and Agent Strategists, you’ll own the programs & strategy that take customers from deployment planning to agents live in production, and continue to support the upgrades and expansion that follow. You’ll bring your technical program management expertise to enterprise AI while establishing the playbooks and ways of working that help this new function scale.
- Own the end-to-end program plan for a customer's in-VPC (Bring Your Own Cloud, BYOC) deployment. Translate customer requirements into a clear deployment plan, with clear workstreams, owners, milestones, and dependencies across Sierra and customer teams.
- Keep the customer's teams (platform engineering, cloud provisioning, security, networking, model access) aligned and moving, and clear blockers before they hit the launch date.
- Be the translation layer between our engineers and the customer's: define requirements such as model access, observability, and upgrade cadence, and turn technical discussions into actionable next steps.
- Run the operating cadence (standups, weekly status, escalations) so leadership and working groups on both sides always know where the project stands.
- Partner with Sierra's Platform and Deployed Infrastructure teams to feed customer-specific learnings back into our standard deployment offering, runbooks, and tooling, making each subsequent launch more predictable and repeatable.
- Define the TPM function at Sierra as we scale & establish the playbooks, operating rhythms, and standards that future TPMs and customer teams will build on.
WHAT YOU'LL BRING
- 4+ years in technical program management, infrastructure or platform program management, deployment or solutions engineering, or a similar role where you were accountable for delivering complex technical projects across multiple teams.
- A track record of bringing structure to complex technical programs, with strong attention to detail and the follow-through to turn plans into results.
- A strong technical foundation from infrastructure, platform, or complex backend programs. You can work through technical dependencies with engineers, understand how requirements such as networking, permissions, and provisioning affect delivery, and translate those discussions into a clear plan. You’ll deepen your knowledge of Sierra’s architecture and customer deployment environments as you ramp.
- Technical curiosity: you learn new systems quickly, ask thoughtful questions, build context, and apply what you learn to move programs forward.
- Comfort operating inside large, complex enterprise organizations (change management, security reviews, ownership spread across many teams) with the persistence and resourcefulness to keep teams aligned and deployments moving.
- Clear, structured communication: you make complex technical topics, program status, and decisions understandable to engineers and leaders, and adapt your approach to your audience.
- Degree in Computer Science, Engineering, or a related field, or equivalent professional experience.
EVEN BETTER…
- Hands-on engineering background (software, DevOps, SRE, or infrastructure) before moving into program or product management, or direct experience with AWS, VPCs, IAM, Kubernetes, or Terraform.
- Experience deploying software into customer-owned cloud environments (BYOC, VPC, or air-gapped), especially at banks or other regulated institutions.
- Familiarity with LLM infrastructure: model gateways, Bedrock or Azure OpenAI, observability for AI systems.
- Experience at an early-stage company where you built the program-management function from scratch.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: Remote - United States
Workplace: Remote
Qdrant is an open-source vector search engine powering the next generation of AI applications, from semantic search and retrieval-augmented generation (RAG) to AI agents and real-time recommendations.
Trusted by global leaders like Canva, HubSpot, Tripadvisor, Bosch, and Deutsche Telekom, we’re building the retrieval infrastructure layer for modern AI. Recently raising $50M in Series B funding, we are growing rapidly and committed to transforming how AI understands and interacts with data.
As a remote-first company, we believe diverse backgrounds, perspectives, and experiences fuel innovation. Here, you’ll own meaningful work, tackle challenges, and grow alongside passionate individuals dedicated to shaping the future of AI.
THE TEAM AND YOUR IMPACT
As a Senior Product Marketing Manager, you'll join our Product Marketing team and report to our Director of Product Marketing, working day to day with DevRel, Growth, Sales, Partnerships, and Product. Most of our customers find Qdrant before we find them. An engineer runs the open-source engine, spins up a free Qdrant Cloud cluster, and ships a prototype. Your job is to make sure that story ends in a production deployment and a commercial relationship.
You'll own how Qdrant is positioned at every step of that path: the docs page, the moment a team upgrades to a paid Cloud cluster, and the enterprise deal where we compete against known competitors. More and more of that research now happens inside AI chats and coding agents, so the messaging and tools you build have to hold up there as well as on a sales call.
WHAT YOU WILL OWN
- The messaging for our self-serve to sales path: what a developer hears while evaluating Qdrant, what changes when they upgrade to a paid Cloud cluster, and what their engineering leader hears when the team brings us in.
- Buyer scenarios for our main entry points, such as moving a self-hosted cluster to Qdrant Cloud, replacing a legacy keyword search engine, or adding retrieval to an AI agent. Each one ships as messaging, a proof point, and an asset that Sales and Growth can use the same week.
- Our competitive program: comparisons, battlecards, and objection handling that stay current with every release, with each claim backed by a benchmark, a customer, or a working demo.
- A win and loss program you design and run yourself, interviewing customers and account executives, and turning what you learn into changed messaging, pricing page copy, and product feedback.
- The AI workflows that scale your work: Claude skills that let account executives and solutions engineers pull the right talk track, comparison, messaging, or case study without waiting for you, and a research loop that turns call notes and interviews into updated assets.
- Launch messaging for Qdrant releases with Product, DevRel, and Growth, so every feature reaches developers through docs and community, and reaches buyers through sales.
WHO YOU ARE
- You have 6+ years in product marketing, with at least 4 of them on a developer-facing or data infrastructure product: databases, search, APIs, cloud infrastructure, or AI and ML tooling.
- You've owned product marketing for an enterprise-led sales motion, ideally in an open source product company. You have shaped activation and upgrade, and built the handoff into a sales-assisted deal. You can name the metrics you moved.
- You've spent time at a start up or scale-up, where you owned a product marketing area end to end without a playbook or a team behind you.
- You've built sales enablement that changed how a team sold, and you're comfortable on customer calls and in front of account executives.
- You're technical enough to earn an engineer's trust: you can run a quick start, read a code sample, and explain the trade offs between keyword, vector, and hybrid search without notes.
- You built AI tools that other people rely on, with the judgment and taste to spot when the output is wrong or not concise.
NICE TO HAVE
- You've worked alongside a DevRel team and know where product marketing ends and developer advocacy begins.
- Experience with partner and cloud marketplace marketing (AWS, Google Cloud, or Azure).
WHY JOIN US
- A remote-first, international team working on cutting-edge AI infrastructure.
- A competitive salary with additional perks.
- Flexible working hours and async-friendly culture.
- High ownership and real impact.
- Open-source, engineering-driven culture.
- Choose your own laptop equipment.
For US-based full-time employees, we also offer a comprehensive benefits package including 401k match, health, dental, and vision insurance, plus flexible PTO policy.
Qdrant is an equal-opportunity employer. We believe the best ideas come from diverse teams, and we actively welcome applicants from all backgrounds. If this role excites you but you don't check every single box, we'd still love to hear from you! We don't want to miss out on great people because of a checklist.
Come build with us!
FOR INFORMATION ON HOW WE HANDLE YOUR PERSONAL DATA, PLEASE REFER TO OUR RECRUITMENT PRIVACY POLICY https://qdrant.tech/legal/recruitment-privacy-policy/
#LI-REMOTE
Location: Warsaw, Poland
WHAT IS BOX?
Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in.
If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!
WHY BOX NEEDS YOU?
Metadata is a key component of the Box Intelligent Cloud, enabling customers to add additional context to their files and transforming them into actionable content. In the current iteration, it's used to organize, discover, annotate, secure, and retain content. Metadata Platform adoption continues to grow exponentially as more Box products, like Shield, Relay, Forms, Sign, Governance, etc, rely on it internally and as our customers continue to build custom applications leveraging it.
But, we've only scratched the surface of what's possible. That's where you come in!
As we embark on the mission to deliver a next-generation Metadata Platform, we're looking for a Senior Software Engineer to join us and play a pivotal role. You'll have the opportunity to work with a team of talented, collaborative, and fun engineers, solving some of the toughest challenges, as we build out the future of intelligent content management in the cloud. The work you do will have an immediate and lasting impact on the productivity of millions of users, at some of the most important enterprises of our time.
WHAT YOU'LL DO
Lead design and implementation efforts for new components of our platform, from the ground up.
Design and implement scalable services with a focus on reliability, observability, operability and efficiency.
Collaborate with partner teams and domain architects on system design and services integration.
Work with cutting-edge technologies like Kubernetes, Docker, BigTable, and Istio.
Be heavily involved in setting the platform vision and defining feature roadmaps.
Mentor other engineers and contribute to team growth and development.
Strengthen engineering processes, principles, and culture within the team and across Box, by championing a culture of learning, continuous improvement, and blameless retrospection.
We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.
WHO YOU ARE
You have 5+ years of professional software development experience.
You have extensive experience deploying and operating microservices in a cloud environment.
Good understanding of scalability and observability practices.
Proficient in Java, familiarity with other scripting languages like Python, Scala or PHP is a plus.
Skilled in designing and developing APIs.
Proficient with NoSQL databases such as MongoDB.
You have experience working with message queues and/or streaming data systems like Kafka/PubSub.
Experience deploying and operating microservices on Kubernetes.
You are the technical expert and provide guidance to your team on best practices, coding standards, and complex technical issues.
You have experience in mentoring and coaching engineers and provide technical feedback.
Proficiency in spoken and written English.
BONUS POINTS FOR
Experience with Google Cloud Platform (GCP), Amazon Web Service (AWS) or Azure.
METHODOLOGY
Agile management - Scrum
Issue tracking tool - Jira
Knowledge repository - Confluence
Code reviews - GitHub Enterprise
Version control system - GIT
Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of
3 days per week, with a focus on Tuesdays, Wednesdays, and Thursdays
. Your Recruiter will share more about how we work and company culture during the hiring process.
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.
For details on how we protect your information when you apply, please see our
Personnel Privacy Notice
.
For more details on how Box Poland protects your information, please see our
Supplemental Personnel and Candidate Privacy Notice
.
NOTICE OF USE OF AI
At Box, we believe in the power of AI to improve the recruiting process while keeping people at the heart of every decision. For more information on the use of AI in our hiring process, please visit our webpage
here
.
#LI-EMEA
#LI
-AK1 #LI-hybrid
Location: Warsaw, Poland
What is Box?
Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It's the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
Why Box Needs You
As a Senior Software Engineer on the
Automate
team, you will be at the heart of Box's workflow automation platform - a product that empowers millions of users to automate complex business processes without writing code. The Automate team is a growing organization of ~30 engineers across four specialized teams, responsible for building the intelligent automation engine, intuitive user interface, and seamless integrations that enable organizations to transform how they work.
In this role, you will design and develop full-stack solutions with a strong emphasis on frontend - you'll spend the majority of your time architecting and building intuitive, high-performance user interfaces in
React/TypeScript
, while collaborating closely on
backend architecture
and bringing solid knowledge of the distributed systems that power our automation engine. We expect you to be comfortable
working across the full stack
, with deep mastery of modern frontend development and strong foundational knowledge in backend systems. You'll work primarily with React/TypeScript alongside backend technologies (
with Java experience being a strong plus
) to build responsive, performant workflows and applications that seamlessly interact with systems handling millions of daily executions. You'll collaborate with product managers, designers, and fellow engineers to innovate on automation capabilities, improve user experience, and integrate with enterprise applications. Your work will directly impact how customers streamline their most critical business processes - from contract lifecycle management to invoice processing to employee onboarding.
What You'll Do
Design and implement features for the Box Automate - leading with frontend architecture in React/TypeScript, while actively contributing to distributed systems and backend design discussions
Architect and build rich, responsive, and intuitive user interfaces in React that enable users to seamlessly create, configure, and monitor complex automated workflows
Collaborate on developing and integrating with backend services and distributed systems that power workflow automation
Collaborate with cross-functional teams including product, design, and infrastructure to define requirements, propose technical solutions, and deliver features on schedule
Review code, mentor junior engineers, and help shape our engineering practices
Participate in our on-call rotation - when it's your week, you're expected to be reachable outside business hours, including evenings and weekends, to respond to production incidents
Who You Are
We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.
5+ years
of professional software development experience, with demonstrated expertise in
full-stack development
Strong proficiency in
React, TypeScript,
and modern frontend architecture, with solid knowledge of
backend principles, REST APIs, and distributed systems
(proficiency or experience with Java is a strong advantage)
Comfortable operating across the full stack at a professional level - you can spearhead frontend architecture independently while understanding and interfacing with backend services and distributed systems independently
Solid understanding of distributed systems and backend architecture, including API contracts, caching strategies, database design, and asynchronous event processing
Experience with cloud platforms (GCP, AWS or Azure) and containerization technologies (Docker, Kubernetes)
Familiarity with CI/CD pipelines, automated testing frameworks, and DevOps practices
Experience influencing technical direction beyond your immediate team - through RFCs, design docs, or cross-team collaboration
Able to manage your own delivery and communicate progress clearly under deadlines
Fluent English proficiency (written and verbal)
Preferred Skills
Experience with workflow automation, business process management, or integration platforms (nice to have, not required)
Hands-on experience with Java and backend microservices architecture is a strong plus
Track record of leading cross-functional projects or mentoring junior engineers
Experience with enterprise integrations and API design
Contributions to open-source projects or care about code quality
Methodology
Agile management - Scrum
Issue tracking tool - Jira
Knowledge repository - GitHub Enterprise
Code reviews - GitHub Enterprise
Version control system - Git
Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week. Your Recruiter will share more about how we work and company culture during the hiring process.
At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!
Equal Opportunity
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation.
For details on how we protect your information when you apply, please see our Personnel Privacy Notice. For more details on how Box Poland protects your information, please see our Supplemental Personnel and Candidate Privacy Notice.
NOTICE OF USE OF AI
At Box, we believe in the power of AI to improve the recruiting process while keeping people at the heart of every decision. For more information on the use of AI in our hiring process, please visit our webpage
here
.
#LI-Hybrid #LI-NP1
Location: United States
We are looking for a high-impact
Staff or Principal Software Engineer
to drive the architecture, reliability, and scaling of our managed cloud offering,
SingleStore Helios
. In this role, you will lead the evolution of our multi-cloud SaaS control and data planes, manage high-density Kubernetes deployments across major hyperscalers, and partner directly with our AI Platform initiatives.
As a senior technical leader, you will balance greenfield architecture with hands-on systems programming and operational resilience. You will also allocate approximately 10–20% of your bandwidth toward high-priority Tier-3 operational escalations, identifying root causes in production distributed systems to inform durable platform architecture.
What You’ll Do
Architect Distributed SaaS Infrastructure:
Design, implement, and scale multi-tenant Kubernetes operators, custom controllers, and orchestration workflows managing thousands of customer database clusters globally.
Write Resilient Systems Code:
Develop performant, fault-tolerant backend services and control planes using modern
Go
language & Python.
Lead Cloud Networking Design:
Own cross-cloud networking topology, ingress/egress controls, multi-region routing, VPC peering/PrivateLink topologies, DNS architectures, and service mesh performance (Envoy, Cilium, or Istio) across AWS, Azure, and GCP.
Support AI Platform Capabilities:
Collaborate across business units to build scalable compute, vector indexing pipelines, and ingestion infrastructure supporting real-time GenAI and vector workloads on Helios.
Production Operations & Tier-3 Escalations:
Dedicate 10–20% of your bandwidth to diagnosing complex production issues, acting as the final escalation point for deep infrastructure failures, performance bottlenecks, and kernel/networking anomalies.
Security & Compliance by Design:
Build infrastructure that upholds our strict enterprise compliance posture, maintaining automated controls for
SOC 2 Type II, ISO 27001
, HIPAA, and PCI-DSS environments.
Technical Force Multiplier:
Author clear RFCs/architectural design records (ADRs), mentor senior engineers, lead cross-functional reviews, and partner with Product and SRE teams to align roadmap priorities.
What We’re Looking For
8–12+ years
of professional software engineering experience designing, deploying, and operating distributed enterprise SaaS platforms at scale.
Deep Kubernetes Expertise:
Hands-on mastery of Kubernetes internals, CRDs, custom controller development (client-go/controller-runtime), scheduling dynamics, and container networking/runtime internals.
Strong OO / Systems Proficiency:
Expert proficiency in
Go
and
Python
with an emphasis on concurrent programming, low-latency I/O, and distributed state management.
Cloud Provider Networking:
Deep operational literacy in cloud networking constructs (e.g., Transit Gateways, DirectConnect/ExpressRoute, Private Service Connect, CIDR subnetting, MTLS, and load balancing).
AI Platform Awareness:
Practical familiarity with the compute, caching, and storage dynamics needed for real-time AI/ML pipelines, retrieval-augmented generation (RAG), and vector embeddings.
Diagnostic Acumen:
Proven ability to debug complex, non-deterministic bugs in production across network layers, memory allocations, and distributed consensus.
Communication & Collaboration:
Outstanding written and oral communication skills, with a track record of driving cross-team alignment and influencing executive-level technical strategy.
Preferred Qualifications
Prior experience building managed database-as-a-service (DBaaS) or data-intensive streaming infrastructure.
Active open-source contributions within the CNCF or cloud-native container ecosystem.
Familiarity with Infrastructure-as-Code tooling (Terraform, Pulumi, Crossplane).
SingleStore delivers our cloud-native database with the speed and scale to power the world’s data-intensive applications. With a distributed SQL database that introduces simplicity to your data architecture by unifying transactions and analytics, SingleStore empowers digital leaders to deliver exceptional, real-time data experiences to their customers. SingleStore is venture-backed and headquartered in San Francisco with offices in Sunnyvale, Raleigh, Seattle, Boston, London, Lisbon, Bangalore, Dublin and Kyiv.
Consistent with our commitment to diversity & inclusion, we value individuals with the ability to work on diverse teams and with a diverse range of people.
To all recruitment agencies: SingleStore does not accept agency resumes. Please do not forward resumes to SingleStore employees. SingleStore is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company.
SingleStore values individuals for their unique skills and experiences, and we’re proud to offer roles in a variety of locations across the United States. Salary is based on permissible, non-discriminatory factors such as skills, experience, and geographic location, and is just one part of our total compensation and benefits package. Certain roles are also eligible for additional rewards, including merit increases and annual bonuses.
For candidates residing in California, please see our
California Recruitment Privacy Notice
. For candidates residing in the EEA, UK, and Switzerland, please see our
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SingleStore’s total salary range for this role, if based in Boston, Chicago, New York, Austin, Phoenix, Las Vegas, Seattle, Washington, or Dallas is: $140,000 - $215,000 USD per year
Req ID: ENG00570
Location: Boston, Massachusetts, United States
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
Job Overview
The Quality Management Office (QMO) is responsible for the quality benchmark that every Hasbro project adheres to — covering requirements through closure — across AI, automation, manual, performance, security, and compatibility testing. The team is transitioning from manual and legacy scripted automation to AI-enhanced testing, involving a move to Playwright and embracing Tosca's agentic AI features.
We're hiring a Lead QA Engineer to lead our transition to AI-enhanced test automation. This is a technical leadership role without formal direct reports. You will develop the automation strategy and directly guide the daily automation and AI efforts of our offshore vendor team. You will advise the technical aspects of our Selenium-to-Playwright migration, the integration of Tosca's AI/agentic features, and test coverage across SAP, Product to Market (P2M), and Hasbro Contract Lifecycle Management (CLM) (which is migrating to AWS). You'll help shape the future of our QA processes, and we welcome applicants whose experience comes from a range of backgrounds and paths.
Location and Work Arrangement
This role is based at our Boston, Massachusetts office and follows a hybrid schedule designed to support in-person collaboration. Employees are expected to work onsite on Tuesdays, Wednesdays, and Thursdays, with the flexibility to work remotely or onsite on Mondays and Fridays.
What You'll Do
Develop and lead the technical strategy for AI-enhanced test automation. This reduces dependence on manually written scripts by adopting AI and agentic automation methods, such as Tosca's agentic AI capabilities.
Lead the migration of automation suites from Selenium to Playwright, including framework architecture and standard methodologies.
Manage the daily automation and AI-related activities of our offshore vendor team, determining priorities and evaluating output quality — without formal people-management responsibility.
Take ownership for test case management and regression/defect tracking methods in qTest, ensuring they grow alongside the team's automation-first approach.
Collaborate with SAP and P2M functional teams to integrate automation coverage into their release cycles.
Support QA needs for Hasbro Contract Lifecycle Management (CLM) through its migration to AWS, including planning test coverage on the new platform.
Translate business and QA strategy into concrete implementation plans — proactively identifying risk and next steps rather than completing a fixed task list.
Provide updates on automation progress, potential risks, and suggestions to QA leadership.
What You'll Bring
6+ years of QA automation experience, including demonstrated lead-level ownership of automation strategy.
Practical experience with Tricentis Tosca, including building, structuring and maintaining automation scripts
Solid practical experience with Playwright, including firsthand involvement in transitioning automation suites from Selenium.
Demonstrated experience applying AI-augmented automation approaches to reduce manual script authoring — not just traditional record-and-playback or hand-coded scripting.
Experience with qTest for managing test cases and tracking regression/defects.
Testing background across SAP and P2M platforms.
Practical understanding of or direct experience with AWS services.
Experience directing or closely coordinating the work of an offshore vendor QA/automation team.
Demonstrated ability to turn business and test strategy into detailed action plans, proactively identifying risks and next steps.
What Sets You Apart
Experience with NeoLoad or a comparable performance testing tool.
Familiarity with Azure (SharePoint Framework, Azure Functions) — Hasbro Contract Lifecycle Management (CLM)'s current platform ahead of its AWS migration.
Exposure to Retail Management System (RMS) and CSP platforms.
CI/CD pipeline experience (e.g., GitHub Actions, Azure DevOps, Jenkins).
Scripting/programming proficiency in Selenium, JavaScript/TypeScript or Python.
Experience with security and/or compatibility testing.
Familiarity with Power BI or similar reporting/dashboard tools.
Effective communication skills, including confidence in updating senior leadership on status and suggestions.
Who We Are
We’re a team of creators, storytellers, and innovators united under the Hasbro family and home to beloved brands, AAA digital games studios and immersive experiences that spark imagination across generations. Together, we’re committed to a culture rooted in creativity, excellence, curiosity, and inclusion, and where every employee is empowered to think boldly, act with integrity, and spark joy for all.
Hasbro
About the Company – Hasbro
Wizards of the Coast
Who We Are – Wizards of the Coast
Equal Opportunity
Hasbro is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status.
Accommodations
If you have a disability and need reasonable accommodation during the hiring process, please inform your recruiter anytime throughout the process.
Notice Regarding Hasbro’s use of AI in the Recruitment Process
We use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.
How it works: Talent Matching compares information from your resume and application responses with job-related criteria established and weighted by Hasbro’s recruiting and hiring teams. Depending on the role, these criteria may include relevant skills, work experience, prior job titles, and industry experience. The tool then assigns a match category to help organize applications for review.
Human oversight: Talent Matching supports — but does not replace — human review. It does not automatically advance or reject candidates or make employment decisions. Hasbro’s recruiters and hiring managers review applications and remain responsible for all hiring decisions.
Greenhouse has published the results of an independent bias audit of Talent Matching.
View the Greenhouse Talent Matching audit results
.
The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.
Pay Range
$124,800
—
$187,300 USD
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: London
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
The Role
Every payment we process runs on infrastructure we built. At Checkout.com http://Checkout.com, the Cloud Platform team owns the cloud foundations that global payments depend on: a large multi-account AWS estate, a growing Azure platform, and the networking and connectivity that reaches card schemes and banks worldwide. We are genuinely multi-cloud, and we are looking for a Senior Cloud Engineer who is too - a strong generalist who treats infrastructure as a software problem and can deliver from week one.
This is a hands-on senior role in an established, fast-moving team. Everything we run is defined in code, deployed through pipelines, and reviewed like software. You will bring deep cloud expertise across AWS and Azure and pair it with a genuine software engineering mindset: you write Terraform modules others build on, you automate away toil rather than documenting it, and you treat the platform as a product with users, SLOs, and a roadmap.
As a Senior Cloud Engineer, you are responsible for the technical delivery of your team's services. You will work closely with your Engineering Manager to shape direction, manage dependencies across pillars, and ensure our platform meets the standards a regulated payments business demands.
What we are looking for:
Deep AWS expertise: Advanced, hands-on experience designing and operating production infrastructure in AWS at enterprise scale: multi-account architectures (Control Tower, Organizations, SCPs), IAM, KMS, and the core compute, storage, and security services that a large regulated estate runs on. You should have a proven track record of delivering resilient, multi-region architectures.
Azure experience: Real production experience with Azure alongside AWS: landing zones, VNet architectures, Entra ID, and the Azure resource and governance model. You understand where the two clouds differ and can design well for both rather than forcing one cloud's patterns onto the other.
Software engineering mindset: You treat infrastructure as software. Expert-level Terraform: reusable modules, secure state management, and disciplined code review. You are comfortable in a Git-based workflow with CI/CD (we use Spacelift), and you reach for Python or similar to automate what others would handle with a runbook. No ClickOps.
Strong cloud networking: Confident designing and debugging in a complex network estate: VPC and VNet design, hub-and-spoke and Transit Gateway or Cloud WAN architectures, DNS, private connectivity (PrivateLink, Private Link), and enough routing knowledge to own connectivity issues end to end rather than escalate them.
Kubernetes: Solid experience running containerised workloads in production, ideally on EKS/AKS: cluster lifecycle, workload deployment patterns, and the operational realities of keeping Kubernetes healthy at scale.
Security and compliance awareness: Experience operating in regulated environments. You understand why change control, least privilege, and auditability matter, and you design controls in rather than bolting them on. Familiarity with PCI DSS is a strong plus.
Engineering excellence: A focus on observability and measurement: you instrument what you build and answer operational questions with data rather than opinion.
Leadership and mentorship: A natural ability to guide and mentor peers, translate ambiguous problem definitions into actionable technical plans, and raise the bar through your code and your reviews.
Pragmatic problem solver: You understand when to move fast (creating tech debt) and when to move right (paying it off). You are a cornerstone in incident resolution and root-cause analysis.
Experience: 5+ years in cloud engineering roles with significant AWS depth. We need someone who can hit the ground running: comfortable joining a complex, established estate and delivering meaningful work in their first weeks, not their first quarter. A degree in Computer Science or a related field is useful but not required; we care about what you can build.
HOW YOU’LL MAKE AN IMPACT:
Lead Design & Delivery: Take ownership of large-scale platform projects end to end, from architecture through Terraform to production, ensuring they are scalable, secure, and cost-optimised.
Build the paved road: Design the platform primitives that every product team at Checkout.com http://Checkout.com builds on, so that the secure path is also the easy path.
Architectural Influence: Work with Engineering Managers and architects to refine requirements and shape the technical direction of the platform, documenting significant decisions as ADRs.
Operational SME: Act as the Subject Matter Expert for numerous team-owned services, providing advanced operational support and ensuring high availability for our global payment systems.
Evangelise Best Practices: Produce exemplary code and documentation that inspires others. You will be responsible for spreading best practices and standards across your group.
Manage Dependencies: Navigate the organisation to manage technical dependencies inside and outside your pillar, optimising for both delivery speed and business outcomes.
Foster Culture: Embody Checkout Operating Principles, using them to shape the group’s culture and acting as an example of efficiency and professional excellence.
AI Integration: Proactively explore and implement AI-driven automation to enhance infrastructure efficiency and team productivity.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: United States (Remote)
Workplace: Remote
About Teleport
Don't wait for the future of infrastructure. Be part of it.
Teleport is the AI Infrastructure Identity Company. We're solving one of the hardest problems in security: giving every human, machine, workload, and AI agent a cryptographically secured identity, improving engineering velocity while maintaining security. We make trusted computing simple. This gives you the freedom, power, and autonomy to build and innovate with confidence.
Remote-first and globally distributed, we work with companies like Nasdaq, DoorDash, and Elastic to secure infrastructure for an AI world.
As a member of the Teleport Customer Solutions Team, you will be responsible for implementing, supporting, evangelizing, and expanding Teleport at our top customers throughout the entire customer lifecycle. As a Senior Field Engineer, you will be dedicated to proactively driving adoption so that our customers achieve the maximum value from all Teleport products and solutions.You will work directly with our customers to help design solution architecture, deploy and configure Teleport hands-on, relay implementation best practices, provide triage and debugging of technical issues, develop and maintain training programs, evangelize the solution to a wider customer organization, and plan and assist with an enterprise-wide organizational rollout of the Teleport solution. You will act as a customer champion within Teleport and provide and help prioritize product feedback by working with the Teleport product team. As a Senior Field Engineer, you will be the primary lead to identify and provide initial triage of technical blockers via shared chat, ticket, and meetings. As our company grows, and we launch new offerings, the requirements of this position may shift. You should be comfortable with change and have an interest in continually learning and advancing your skillset.
Who you are - To succeed at Teleport and take your career into the future, we are looking for people who are:
- Autonomous: We value those who take initiative and get things done. Our team trusts in their ability to make decisions that benefit the company and its customers, letting their work speak for itself.
- Security-minded: Working on the very fabric of the internet and providing infrastructure access to some of the world’s biggest companies means you need to think security-first. Our platform is the gatekeeper - The Wall. And winter is coming. We need to ensure we’re secure.
- Business-savvy: We don’t code for coding's sake. We build for our customers. Designed by engineers for engineers, we understand their environment, challenges and needs better than anyone else. That means we have built a business that can support them by making the right choices that ensure we are in business for the long haul.
- Professional: We are a team of dedicated professionals, committed to excellence. We set a high bar for joining Teleport, ensuring we attract top talent ready to help shape the future. If you’re passionate about being the best at what you do, Teleport is the place for you
What You'll Bring
- BSc or Master Degree in Computer Science, Software Engineering, Electrical Engineering or another related engineering field.
- 8+ years experience in customer-facing software onboarding, software services, solution architecting, or system administration roles.
- Linux administration skills.
- Hands-on experience with one of the major public cloud providers: AWS, GCP, Azure. Certifications are a plus.
- A strong understanding of Kubernetes and prior hands-on experience. Certification with CKA or CKAD is a plus.
- Demonstrable experience with the following security principles and technologies: SSH, PKI, 2FA, SSO (SAML, OIDC), RBAC.
- Exceptional hands-on software troubleshooting, testing, and debugging skills with a tenacity to identify and resolve the technical issue that may arise.
- Outstanding soft skills, excellent verbal and written communication skills.
- Project management experience and the ability to handle multiple clients simultaneously.
- Strong organizational skills.
What You'll Be Doing
- Design solution architecture for Teleport in a customer environment
- Deploy and configure Teleport in a customer environment as well as communicate implementation best practices to the customer.
- Act as a point person for all technical issues, providing triage and troubleshooting, and escalating to engineering for high complexity cases.
- Develop, maintain and deliver customized training; evangelize the solution to a wider customer organization.
- Plan and deliver Quarterly Business Results meetings for customers. Drive adoption within the customer organization; plan and assist with an enterprise-wide rollout of Teleport.
- Maintain strong working relationships with key client stakeholders and expand relationships into other parts of the organization.
- Document the customer's business goals and challenges to align Teleport to provide the most value possible.
- Serve as a subject matter expert on existing and upcoming Teleport solutions for both customers and other Customer Solutions engineers, staying up to date on the latest solutions.
- Work closely with Sales and Product to identify customer needs associated with tangible upsell and cross-sell opportunities.
- Collaborate with Sales and Product to provide valuable feedback for product improvement.
- Support our broader Teleport customer base seeking new solutions and best practice recommendations.
Why Teleport
You're joining a company where the problem is real, the team is small, and your work shows up directly in the product. We're not a big company, you won't get lost in a crowd. You'll have the freedom and autonomy to do what you're great at, alongside teammates who care about doing it right and want to see you succeed. The work is collaborative, there's real room to grow, and the mission is one worth showing up for.
Remote-first and globally distributed, we're genuinely passionate about what we're building.
The Benefits
At Teleport, we believe your career is more important than a list of perks. That's why we focus on making your day-to-day the best it can be — giving you the autonomy, access, and support to do the best work of your career.
- Extensive health coverage
- Annual expense budget
- Rest and recovery policies that maximize your ability to recharge
- Investment in your future with retirement savings plans
- Professional development opportunities
Teleport is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classifications protected by federal, state, or local law.
Candidate Privacy Notice: For information about our collection and processing of job applicant personal data for this position, please see our Job Applicant Privacy Policy and Notice of Collection at goteleport.com/legal/apply/job-applicant/ http://goteleport.com/legal/apply/job-applicant/
We are looking for an engineer who is ready to take responsibility for a complex production environment and influence future architectural decisions. I'm looking for a skilled Middle+/Senior DevOps Engineer in our team 🚀.
Location: Remote - EMEA, Remote - NA
Please note that all communications regarding this position will be sent exclusively from an email address ending in @planetscale.com Any correspondence relating to this role will only originate from this domain.
PlanetScale is growing rapidly and reinventing the transactional database market. The PlanetScale platform offers both Postgres and Vitess clusters. Vitess, an open-source database clustering system for horizontal scaling of MySQL, enables businesses to efficiently handle large-scale data workloads — without sacrificing developer experience.
PlanetScale is backed with over $100M in venture financing from top-tier VCs including a16z, Kleiner Perkins, SignalFire, and Insight Venture Partners. And we serve some of the most innovative companies in the world such as Block, Anysphere (Cursor), MyFitnessPal, Etsy, Kick, and thousands more. Our customers entrust us with what is often their most precious digital asset, their data, so the stakes couldn't be higher. We're looking for early members of our Sales team that can form deep partnerships with our prospects and customers to help them adopt and succeed on the next generation of database infrastructure.
What's the job to be done?
Partner with Sales and Customer Engineering throughout the pre-sales and post-sales journey as the technical expert helping customers solve their most challenging database problems.
Lead technical discovery to match customers’ business and technical objectives with PlanetScale’s offerings.
Design and execute proof of value timelines that deliver on agreed upon business outcomes and success criteria.
Design database migration strategies and work hands-on with customers to execute migrations to PlanetScale's PostgreSQL and Vitess platforms.
Assess workloads, analyze performance requirements, and recommend architecture, sizing, and optimization strategies.
Build tools, scripts, and automation that accelerate migrations and improve customer onboarding.
Create educational content including documentation, guides, blog posts, workshops, and videos.
Collaborate with Product and Engineering teams to advocate for customer needs and shape the platform.
These attributes best describe you…
You have deep expertise in database systems including replication, high availability, sharding, performance tuning, and migration strategies.
You're equally comfortable presenting architecture designs to executives and writing scripts to automate migration tasks.
You thrive in customer-facing situations and translate technical concepts into business value for diverse audiences.
You're self-motivated and can manage multiple engagements simultaneously with minimal oversight.
You enjoy creating content and sharing knowledge through various formats.
You're comfortable with occasional travel (less than 20%).
What you will need
5+ years of hands-on experience with MySQL or PostgreSQL in production, including operations, performance tuning, and troubleshooting OR
5+ years of experience supporting customers with MySQL or PostgreSQL workloads where you advised on operations, performance tuning, and troubleshooting
Experience working with at least one major cloud provider (AWS, GCP, Azure, or OCI)
Proven success in customer-facing technical roles such as Solutions Architect, Sales Engineer, or Technical Account Manager
Strong understanding of database migration strategies and tooling
Experience evaluating database solutions including architecture reviews, capacity planning, and performance analysis
Ability to write scripts and tools in Python, Go, or JavaScript
Experience creating technical content such as documentation, tutorials, or blog posts
What else will help you be successful
Experience with AWS Database Migration Service (DMS) or logical replication tools
Knowledge of Vitess, database sharding, or distributed database systems
Familiarity with Kubernetes and cloud-native architectures
Experience with infrastructure-as-code tools like Terraform or CloudFormation
Contributions to open-source projects or active participation in database communities
Public speaking experience at conferences or meetups
Why PlanetScale
We're redefining how high-growth companies manage data at scale—and we work with some of the most exciting brands in gaming, consumer tech, and B2B SaaS. As a Solutions Engineer, you'll guide customers through transformational database migrations and help them unlock the full power of PlanetScale's platform.
PlanetScale is a profitable company with a philosophy centered around building small teams of p99 individuals and is recognized as one of the fastest growing companies in America.
At PlanetScale we believe in supporting people to do their best work and thrive no matter the location. Our mission is to build a diverse, equitable, and inclusive company. We strive to build an inclusive environment where all people feel that they are equally respected and valued, whether they are a candidate or an employee. We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, citizenship, socioeconomic status, disability, pregnancy status, and veteran status.
If you have a disability, please let us know if there's any way we can make the interview process better for you; we're happy to accommodate!
Total Compensation and Pay Transparency
An employee's total compensation consists of base salary + variable comp where appropriate + benefits + equity. A member of our Talent Acquisition team will be happy to answer any further questions when we engage with you to begin the interview process.
Base salary range:
$160,000 - $250,000 USD
Location: Bengaluru, Karnataka, India, APAC
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran is looking for a high-performance, experienced engineer to be a part of a team of Senior Site Reliability Engineer. You will be working closely with engineering teams, product managers, as well as support and sales engineers to build the future of the Fivetran Data Platform Reliability.
As a member of the Site Reliability Engineering team, you will take ownership of the overall performance and reliability of Fivetran’s infrastructure, the robustness of the deployment pipeline, as well as timely and effective incident response and resolution. You will take responsibility for the growth and stability of Fivetran’s infrastructure, and be a key player driving effective incident response and overall issue avoidance.
Responsible for ongoing reliability and robustness of Fivetran’s production infrastructure by monitoring availability, capacity, and throughput.
Evolve systems by adding reliability into our product roadmap
Coordinate the re-prioritize or fix critical bugs for support or sales requirements as needed
Make recommendations to production infrastructure by interfacing with engineering to ensure 100% availability
Ensure scalable artifacts deployment to all environments by automation scripts
Constantly monitor infrastructure vulnerabilities and remedy them by working with the security team
Technologies You’ll Use
Working knowledge of managed Kubernetes (EKS, AKS and GKE)
Knowledge of Cloud Platforms and related tooling: AWS, Azure, GCP, Terraform, Ansible, Buildkite, Pulumi and ArgoCD
Experience in Python/Shell scripting. Bonus if you have Java, GO, etc
Experience with Linux operating systems internals and administration
Experience with cloud networking like VPNs, Privatelinks, and Private Service connect (GCP)
Experience with databases such as PostgreSQL
Skills We’re Looking For
6+ Years of experience working with SaaS products at scale.
Working knowledge of managed Kubernetes (EKS, AKS and GKE).
Knowledge of Cloud Platforms and related tooling: AWS, Azure, Google Cloud (GCP), Terraform, Ansible, Buildkite, Pulumi and ArgoCD.
Experience in Python/Shell scripting and Go Language. Bonus if you have Java.
Experience with Linux operating systems internals and administration
Experience with cloud networking like Site-to-Site VPNs, Privatelinks and Private Service connect (GCP)
#LI-AV1
#LI-HYBRID
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Romania; Serbia; Poland
Job Overview
The Technical Project Manager will be responsible for
end-to-end delivery of technology projects
, working closely with Engineering, Product, DevOps, Infrastructure, QA, Security and business stakeholders.
The ideal candidate should have strong technical understanding and be able to challenge estimates, identify dependencies, manage risks, drive engineering teams and communicate effectively with senior stakeholders.
Key Responsibilities
Project & Delivery Management
Own end-to-end delivery across multiple technical projects and workstreams.
Define project scope, milestones, deliverables, timelines and success criteria.
Create and maintain detailed project plans, delivery roadmaps and release plans.
Track progress against commitments and proactively manage delays.
Drive projects from requirements through development, UAT, deployment and production stabilization.
Ensure clear ownership and accountability across teams.
Technical Project Management
Work closely with Engineering, Architecture, DevOps, Infrastructure, QA and Security teams.
Understand technical requirements, architecture, APIs, integrations, databases, cloud infrastructure and deployment processes.
Review estimates and challenge assumptions where required.
Identify technical dependencies, risks and resource constraints early.
Coordinate resolution of technical blockers and cross-team dependencies.
Ensure technical decisions and requirements are properly documented.
Agile & Governance
Drive Sprint Planning, backlog refinement, daily tracking, sprint reviews and retrospectives.
Maintain project dashboards and delivery metrics.
Ensure accurate capacity planning and resource allocation.
Establish effective governance without creating unnecessary process overhead.
Maintain RAID logs, action trackers and decision logs.
Stakeholder Management
Act as the primary delivery interface between engineering teams, product/business stakeholders and leadership.
Provide clear and fact-based project status reporting.
Escalate risks and issues early with recommended actions.
Manage expectations around scope, timelines, resources and priorities.
Conduct regular stakeholder reviews and project governance meetings.
Resource Management
Plan resources based on actual capacity and project requirements.
Identify resource gaps and provide data-backed recommendations.
Optimize utilization of existing engineering resources before requesting additional headcount.
Coordinate cross-functional teams across India and international locations.
Quality, UAT & Release Management
Establish UAT plans, acceptance criteria and release readiness.
Track defects and ensure timely resolution of critical issues.
Coordinate release and deployment activities with DevOps/Infrastructure teams.
Ensure production readiness and post-release stabilization.
Technical Exposure
Candidates should have working knowledge of several of the following:
Web applications and SaaS platforms
Frontend / Backend architecture
APIs and third-party integrations
Microservices
Databases and data platforms
Cloud platforms — AWS / Azure / GCP
DevOps and CI/CD
Docker / Kubernetes
Identity & Access Management
Security and authentication
AI/ML platforms and infrastructure
Monitoring, logging and observability
Performance and scalability
QA automation and testing frameworks
Required Skills
8–12+ years of experience in technology/project/program delivery.
Strong experience managing software engineering projects.
Experience managing
Frontend, Backend, QA, DevOps and Infrastructure teams
.
Strong understanding of Agile/Scrum methodologies.
Proven experience managing multiple concurrent projects.
Strong planning, estimation and dependency-management skills.
Excellent stakeholder and communication skills.
Experience working with distributed/global teams.
Strong problem-solving and escalation-management capability.
Experience with Jira, Tempo, Confluence or similar project management tools.
Ability to manage delivery based on
capacity, priorities and measurable outcomes
.
Preferred
PMP / PRINCE2 / Scrum certification.
Experience with SaaS / B2B technology platforms.
Experience in Ecommerce, cloud, AI, data projects.
Experience managing teams of
20+ engineers across multiple disciplines
.
Location: Gurgaon, India
Job Overview
The Technical Project Manager will be responsible for
end-to-end delivery of technology projects
, working closely with Engineering, Product, DevOps, Infrastructure, QA, Security and business stakeholders.
The ideal candidate should have strong technical understanding and be able to challenge estimates, identify dependencies, manage risks, drive engineering teams and communicate effectively with senior stakeholders.
Key Responsibilities
Project & Delivery Management
Own end-to-end delivery across multiple technical projects and workstreams.
Define project scope, milestones, deliverables, timelines and success criteria.
Create and maintain detailed project plans, delivery roadmaps and release plans.
Track progress against commitments and proactively manage delays.
Drive projects from requirements through development, UAT, deployment and production stabilization.
Ensure clear ownership and accountability across teams.
Technical Project Management
Work closely with Engineering, Architecture, DevOps, Infrastructure, QA and Security teams.
Understand technical requirements, architecture, APIs, integrations, databases, cloud infrastructure and deployment processes.
Review estimates and challenge assumptions where required.
Identify technical dependencies, risks and resource constraints early.
Coordinate resolution of technical blockers and cross-team dependencies.
Ensure technical decisions and requirements are properly documented.
Agile & Governance
Drive Sprint Planning, backlog refinement, daily tracking, sprint reviews and retrospectives.
Maintain project dashboards and delivery metrics.
Ensure accurate capacity planning and resource allocation.
Establish effective governance without creating unnecessary process overhead.
Maintain RAID logs, action trackers and decision logs.
Stakeholder Management
Act as the primary delivery interface between engineering teams, product/business stakeholders and leadership.
Provide clear and fact-based project status reporting.
Escalate risks and issues early with recommended actions.
Manage expectations around scope, timelines, resources and priorities.
Conduct regular stakeholder reviews and project governance meetings.
Resource Management
Plan resources based on actual capacity and project requirements.
Identify resource gaps and provide data-backed recommendations.
Optimize utilization of existing engineering resources before requesting additional headcount.
Coordinate cross-functional teams across India and international locations.
Quality, UAT & Release Management
Establish UAT plans, acceptance criteria and release readiness.
Track defects and ensure timely resolution of critical issues.
Coordinate release and deployment activities with DevOps/Infrastructure teams.
Ensure production readiness and post-release stabilization.
Technical Exposure
Candidates should have working knowledge of several of the following:
Web applications and SaaS platforms
Frontend / Backend architecture
APIs and third-party integrations
Microservices
Databases and data platforms
Cloud platforms — AWS / Azure / GCP
DevOps and CI/CD
Docker / Kubernetes
Identity & Access Management
Security and authentication
AI/ML platforms and infrastructure
Monitoring, logging and observability
Performance and scalability
QA automation and testing frameworks
Required Skills
8–12+ years of experience in technology/project/program delivery.
Strong experience managing software engineering projects.
Experience managing
Frontend, Backend, QA, DevOps and Infrastructure teams
.
Strong understanding of Agile/Scrum methodologies.
Proven experience managing multiple concurrent projects.
Strong planning, estimation and dependency-management skills.
Excellent stakeholder and communication skills.
Experience working with distributed/global teams.
Strong problem-solving and escalation-management capability.
Experience with Jira, Tempo, Confluence or similar project management tools.
Ability to manage delivery based on
capacity, priorities and measurable outcomes
.
Preferred
PMP / PRINCE2 / Scrum certification.
Experience with SaaS / B2B technology platforms.
Experience in Ecommerce, cloud, AI, data projects.
Experience managing teams of
20+ engineers across multiple disciplines
.
Location: United States (Remote)
Workplace: Remote
ROLE SUMMARY
We’re looking for a Software Engineer II to join the Cloud Applications team. This team builds and operates critical parts of the Temporal Cloud customer experience, including Namespaces https://docs.temporal.io/cloud/namespaces, Audit Logs https://docs.temporal.io/cloud/audit-logs, and Export https://docs.temporal.io/cloud/export.
Namespaces are the core unit of isolation within Temporal Cloud, providing security boundaries, workflow management, unique identifiers, and dedicated gRPC endpoints. Audit Logs and Export give customers reliable access to the operational and compliance data they depend on.
We're looking for an engineer who is excited to learn these systems and contribute to their scalability, reliability, and developer experience. This is a hands-on role where you'll collaborate with experienced engineers, product managers and partner teams to design, build, and operate backend services and data pipelines while growing your distributed-systems expertise.
WHAT YOU'LL DO
- Design, implement, test, and ship well-scoped features and improvements for Temporal Cloud with support from teammates.
- Build and improve services that support namespace provisioning, configuration, scalability, and reliability.
- Develop data pipelines that process high-volume usage and operational data across multiple tenants.
- Make thoughtful engineering tradeoffs with guidance, balancing data freshness, query cost, tenant isolation, reliability, and operational complexity.
- Improve service operability through tests, instrumentation, dashboards, alerts, runbooks, and documentation.
- Participate in code reviews, design discussions, incident response, and production debugging.
- Collaborate across engineering, product, and customer-facing teams to understand requirements and deliver scoped projects safely.
- Improve developer and customer experience through automation, better tooling, and incremental product improvements.
WHAT YOU'LL BRING
- Experience building and operating production backend systems in a cloud environment.
- Proficiency in Go or another applicable backend or systems language, with the ability to ramp up in an existing codebase.
- Strong computer science fundamentals, including data structures, concurrency basics, testing, and debugging.
- Working knowledge of distributed-systems concepts such as reliability, fault tolerance, consistency, scaling, and failure handling.
- Experience with databases, data pipelines, messaging systems, or object storage.
- The ability to take a scoped problem, break it into smaller tasks, implement a solution end to end, and incorporate feedback.
- An operational mindset, including familiarity with logging, metrics, tracing, deployment, and production troubleshooting.
- Comfort collaborating across teams and communicating progress, risks, and technical tradeoffs clearly.
- A commitment to correctness, maintainability, and leaving systems better than you found them.
NICE TO HAVE
- 3+ years of work experience
- Experience with Go.
- Experience with PostgreSQL, Redshift, Kinesis, Firehose
- Experience with S3, Google Cloud Storage, Azure Blob Storage, or other object-storage systems.
- Familiarity with Kubernetes and cloud infrastructure.
- Experience supporting on-call rotations, investigating incidents, or improving production observability.
- Familiarity with Temporal concepts—or a strong interest in learning the platform.
TECHNOLOGY STACK
- Primary language: Go
- Data storage: PostgreSQL, Redshift, S3,Google Cloud Storage, Azure Blob Storage, ClickHouse
- Data processing: Kinesis, Firehose
- Infrastructure: Kubernetes
- Core framework: Temporal
You do not need experience with every technology in our stack. We value strong engineering fundamentals and the ability to learn unfamiliar systems.
Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity.
Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist.
Location: Remote - Ontario, Canada (DNU)
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Staff Machine Learning Engineer on Twilio’s AI/ML Platform team.
About the job
We are actively recruiting for this role to fill an existing vacancy. This position is needed to build the foundational AI/ML capabilities and common platform tooling that power intelligent engagement experiences across Twilio. You will influence the design and evolution of our company-wide ML/AI Ops foundation, ensuring every AI capability incorporates rigorous offline and online evals to maintain exceptionally high quality.
You will drive improvements to managing LLM workloads across the company, while ensuring easy and compliant access to data for AI/ML exploration and product development. This role requires a builder mindset to bridge theoretical research, production-grade experimentation, and scalable, enterprise-quality software.
Responsibilities
In this role, you’ll:
Conduct deep-dive research into and implement state-of-the-art LLM inference and orchestration.
Identify opportunities to leverage small language via fine-tuning/distillation.
Build ML systems that hold up at Twilio scale.
Set standards and tooling for building evals across a range of AI/ML capabilities.
Rapidly acquire new technical skills and knowledge in a fast-paced, high-delivery environment.
Proactively leverage and integrate the latest AI development stacks to bypass boilerplate engineering and focus on core differentiation.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
8+ years applied ML/AI experience with a track record of owning technically ambitious systems end to end rather than contributing to someone else's design.
Comfort operating in a 0-to-1 setting with ambiguous requirements and a strong bias for action.
Proficiency in Python programming language.
Experience building cloud-based services on AWS, GCP, or Azure, with high-volume data, streaming or real-time inference paths, and a range of data stores.
Strong fundamentals of statistical machine learning algorithms, transformer models, LLMs.
Extensive experience with ML Ops and LLM Ops patterns, including designing and implementing rigorous evaluation metrics for non-deterministic AI features at scale.
Strong communication skills and highly effective collaborator who works well with teammates.
Familiarity with AI-assisted development tools (e.g., Claude, Codex, GitHub Copilot, Cursor, etc.).
Desired:
Prior experience building evals for autonomous agents and large language models.
Prior experience building autonomous agents that handle multi-turn conversations and maintain long-term context/consistency.
Prior experience working in a globally distributed team.
Evidence of technical leadership/impact, such as contributions to open-source data/ML projects and/or published technical presentations, blog posts, papers, or research.
Location
This role will be remote and based in Ontario, British Columbia or Alberta, Canada.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off.
The estimated pay ranges for this role are as follows:
$160,320 - $200,400
Target Bonus Percentage 12.5%
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: United States (Remote)
Workplace: Remote
About Teleport
Don't wait for the future of infrastructure. Be part of it.
Teleport is the AI Infrastructure Identity Company. We're solving one of the hardest problems in security: giving every human, machine, workload, and AI agent a cryptographically secured identity, improving engineering velocity while maintaining security. We make trusted computing simple. This gives you the freedom, power, and autonomy to build and innovate with confidence.
Remote-first and globally distributed, we work with companies like Nasdaq, DoorDash, and Elastic to secure infrastructure for an AI world.
As a member of the Teleport Customer Solutions Team, you will own the full post-sales lifecycle for a portfolio of strategic customers: implementation, technical support, ongoing business reviews, and identifying expansion opportunities. You will be responsible for implementing, supporting, evangelizing, and expanding Teleport at our top customers, and dedicated to proactively driving adoption so that they achieve the maximum value from all Teleport products and solutions.
This is a deeply technical role. Many of our customers run Teleport on Kubernetes, and you will be expected to operate comfortably at the cluster level: designing and deploying Teleport in customer environments, troubleshooting failing workloads, and debugging access, networking, and certificate issues alongside customer engineers.
You will work directly with customers to design solution architecture, deploy and configure Teleport hands-on, share implementation best practices, triage and debug technical issues, develop and maintain training programs, evangelize the solution to a wider customer organization, and plan and assist with enterprise-wide rollouts. You will act as a customer champion within Teleport and help prioritize product feedback by working with the Product team. As a Senior Technical Account Manager, you will be the primary lead for identifying and providing initial triage of technical blockers via shared chat, ticket, and meetings.
As our company grows and we launch new offerings, the requirements of this position may shift. You should be comfortable with change and have an interest in continually learning and advancing your skillset.
What you’ll bring
- Deep, hands-on Kubernetes experience. You have built clusters with kubeadm (not just managed services), configured RBAC and certificate-based user access, and debugged failing workloads, networking, and control-plane issues. CKA certification is strongly preferred; CKAD is a plus.
- Experience with cert-manager and TLS certificate management, Helm, and GitOps tooling (ArgoCD or Flux)
- Demonstrable experience with the following security principles and technologies: SSH, PKI, 2FA, SSO (SAML, OIDC), and RBAC
- Linux administration skills
- Hands-on experience with one of the major public cloud providers: AWS, GCP, or Azure (certifications are a plus)
- 8+ years of experience in customer-facing software onboarding, software services, solution architecting, or system administration roles
- Exceptional hands-on troubleshooting, testing, and debugging skills, with the tenacity to identify and resolve technical issues as they arise
- Outstanding soft skills and excellent verbal and written communication
- Project management experience and the ability to handle multiple clients simultaneously
What you’ll be doing
- Design solution architecture for Teleport in customer environments
- Deploy and configure Teleport in customer environments, including Kubernetes-based deployments, and communicate implementation best practices to the customer
- Act as the point person for technical issues, troubleshooting Kubernetes-based customer environments (cluster, networking, certificate, and access issues) and escalating high-complexity cases to Engineering
- Work closely with Sales and Product to identify customer needs tied to tangible upsell and cross-sell opportunities
- Plan and deliver Quarterly Business Reviews for customers, drive adoption within the customer organization, and plan and assist with enterprise-wide rollouts of Teleport
- Develop, maintain, and deliver customized training, and evangelize the solution to a wider customer organization
- Maintain strong working relationships with key client stakeholders and expand those relationships into other parts of the organization
- Document each customer’s business goals and challenges to align Teleport with the most value possible
- Serve as a subject matter expert on existing and upcoming Teleport solutions for customers and teammates, staying up to date on the latest releases
- Collaborate with Sales and Product to provide valuable feedback for product improvement
- Support our broader customer base seeking new solutions and best practice recommendations
Our interview process
Our interview process includes a hands-on technical assessment. You will build a kubeadm Kubernetes cluster, configure RBAC with certificate-based user access, deploy an application, present your design and its tradeoffs, and work through live Kubernetes troubleshooting scenarios. Candidates should be comfortable operating Kubernetes at this level without relying on managed-service abstractions. You are welcome to use AI tools for the take-home portion, with full disclosure of how they were used.
Why Teleport
You're joining a company where the problem is real, the team is small, and your work shows up directly in the product. We're not a big company, you won't get lost in a crowd. You'll have the freedom and autonomy to do what you're great at, alongside teammates who care about doing it right and want to see you succeed. The work is collaborative, there's real room to grow, and the mission is one worth showing up for.
Remote-first and globally distributed, we're genuinely passionate about what we're building.
The Benefits
At Teleport, we believe your career is more important than a list of perks. That's why we focus on making your day-to-day the best it can be — giving you the autonomy, access, and support to do the best work of your career.
- Extensive health coverage
- Annual expense budget
- Rest and recovery policies that maximize your ability to recharge
- Investment in your future with retirement savings plans
- Professional development opportunities
Teleport is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classifications protected by federal, state, or local law.
Candidate Privacy Notice: For information about our collection and processing of job applicant personal data for this position, please see our Job Applicant Privacy Policy and Notice of Collection at goteleport.com/legal/apply/job-applicant/ http://goteleport.com/legal/apply/job-applicant/
ОфисNew York, NY; San Francisco, CA
УдалённоseniorRemote - United States; We believe the best ideas come from diverse teams, and we actively welcome applicants from all backgrounds
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