Задачи:
— Развитие и усиление позиций бренда в федеральных торговых сетях.
— Ведение ключевого клиента АО "Тандер" (Магнит).
— Инициирование, разработка и реализация промо-активностей для стимулирования спроса.
— Формирование прогнозов продаж.
Требования:
— Опыт работы в FMCG-компаниях.
— Успешный опыт ведения переговоров с сетями по расширению ассортимента, повышению цен, проведению промо-акций, контролю исполнения коммерческих условий.
— Опыт работы с АО "Тандер" (Магнит).
— Клиентоориентированность, целеустремленность, нацеленность на результат, способность работать в режиме многозадачности.
Условия:
— Работа в крупной международной компании с оформлением по ТК РФ.
— Формат работы офисный 5/2 (3-4 минуты от м. Багратионовская).
— Расширенный ДМС, оплата питания и связи, корпоративный автомобиль в личное пользование.
Задачи:
— Формирование продуктовой стратегии и roadmap для нового направления.
— Проведение Product Discovery и проверка гипотез.
— Развитие пользовательских сценариев, включая поиск, бронирование, оплату и управление заказами.
— Оптимизация конверсии и продуктовых метрик.
— Проработка интеграций с внешними поставщиками услуг.
Требования:
— Минимум 6 лет опыта в Product Management.
— Опыт запуска и развития продуктов с нуля (0→1).
— Опыт работы в B2C Marketplace, TravelTech, Booking, E-commerce или других транзакционных сервисах.
— Практический опыт управления воронкой до оплаты и взаимодействия с внешними поставщиками.
— Навыки Product Discovery, аналитики и работы с API.
— Развивать бренд и продуктовый маркетинг: формировать позиционирование BLANKS как Performance Nutrition for Everyday Athletes, поддерживать единую логику продуктовой линейки и планировать маркетинговое продвижение новых продуктов.
ГибридМосква
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Location: San Francisco; New York City
In 2026, we launched Computer, the defining product for the new era of agentic AI. We’ve scaled beyond the millions of people using Perplexity every day for research, shopping, investing, and curiosity into a new paradigm of using AI to transform knowledge into action.
Thousands of attorneys, Am Law firms, and corporate legal teams already rely on Perplexity every week—and Legal is one of our highest-conviction enterprise verticals. Following the playbook that scaled Perplexity Finance, we are looking for an entrepreneurial Product Manager to build and scale our Legal vertical from the ground up.
Product Managers at Perplexity work closely with design, engineering, research, and go-to-market teams to turn frontier AI capabilities into indispensable daily workflows. Whether you have a couple of years of product experience at a legal AI or B2B software company, or you are an early-career builder or operator with high agency and a steep trajectory, this role offers rare end-to-end ownership of a flagship vertical. In your application, please highlight a product, workflow, or agent system you’ve built—or a specific legal problem you believe AI is uniquely positioned to solve.
THE ROLE
Legal work sits at the exact intersection where Perplexity shines: high-stakes research, multi-document synthesis, verifiable citations, and multi-step execution across specialized systems. Winning in Legal requires clearing an uncompromising bar for accuracy, source authority, document fidelity, and enterprise governance—without sacrificing the speed and simplicity that make Perplexity magical.
Sitting within our AI Capabilities & Verticals PM team, you will be the dedicated product owner for Perplexity’s Legal vertical. Rather than building an isolated point solution, you will shape how core Perplexity surfaces—Computer, Search, Teammates, Projects, Plugins, Skills, and Artifacts—come together into a cohesive, trusted experience for litigators, transactional counsel, and in-house legal teams. You will partner across Engineering, Design, AI Research, Partnerships, Sales, and Product Marketing to close product and data gaps, co-design with leading law firms and legal departments, and scale Legal into one of Perplexity’s flagship enterprise businesses.
WHAT YOU’LL DO
- Own the Legal vertical roadmap end-to-end: Define and execute product strategy across litigation research, M&A and transactional diligence, contract review and drafting, and in-house legal workflows—translating attorney pain points into modular capabilities that benefit the entire platform.
- Ship core legal primitives and entrypoints: Partner with Engineering and Design to build the product surfaces high-stakes legal work demands—including structured multi-document review tables for diligence and discovery, passage-level inline citations with side-by-side source verification across PDFs/DOCX/spreadsheets, precision redlining and document comparison, and seamless workflows inside Microsoft Word, Outlook/email, and Slack.
- Expand the legal data and connector ecosystem: Work closely with Business Development/Partnerships and Engineering to prioritize, integrate, and launch authoritative legal research sources (case law, citators, dockets, secondary sources) and system-of-record connectors across DMS, VDRs, CLM, e-discovery, and practice management (e.g., LexisNexis, Westlaw, iManage, NetDocuments, Datasite, Intralinks, Ironclad, Clio).
- Build Legal Skills, Plugins, Teammates, and tailored onboarding: Design out-of-the-box legal workflows, domain-specific Skills, and tailored onboarding flows that ingest a lawyer’s or firm’s clause playbooks, precedent templates, and drafting conventions for immediate time-to-value.
- Set the bar for accuracy, evaluations, and enterprise trust: Partner with AI Research and Engineering to build realistic, workflow-level legal benchmarks and evaluation harnesses (measuring citation fidelity, retrieval recall, tabular extraction, and redline quality), alongside enterprise controls for permissions, matter-level governance, and data handling.
- Co-design with customers and accelerate vertical GTM: Build design partnerships with leading law firms and corporate legal teams, join strategic customer calls to turn live blockers into shipped product, and partner with Sales, Applied AI, and Product Marketing to craft category-defining demos, case studies, and self-serve and enterprise growth loops.
QUALIFICATIONS
- 1–4+ years of experience in product management, founding/early-stage product building, forward-deployed product/solutions, or a high-intensity analytical/operating role (such as startup operations, strategy consulting, or investment banking) paired with hands-on product shipping. We index heavily on slope, curiosity, and execution speed rather than years on a resume.
- No JD or formal legal degree required—though genuine curiosity about how legal professionals research, analyze risk, negotiate, and deliver work is essential.
- AI-native builder: You actively build with LLMs and agents. You are comfortable writing and tuning prompts and Skills, prototyping workflows end-to-end, reasoning about tool calls and context budgets, and designing evaluations and human-in-the-loop safeguards for non-deterministic systems.
- Analytical and data-fluent: Comfortable writing SQL, pulling your own cohorts, instrumenting failure modes, running guarded experiments, and pairing warehouse metrics with qualitative user research to focus on what drives retention and repeat high-value usage.
- Crisp communicator and high-velocity executor: Strong written and verbal communication; comfortable moving directly from a partner call with an Am Law firm into writing a tight spec with engineers and shipping iterations the same week.
- High-ownership operator: Thrives in a small, agile, low-ego team where processes are still being defined and you own the full stack of the outcome—from multi-quarter vertical strategy down to dogfooding edge cases in redlined Word documents.
NICE TO HAVE
- Experience building or operating at a legal AI, legal tech, e-discovery, CLM, or vertical enterprise AI company (or working directly with law firms and corporate legal departments).
- Familiarity with real-world legal workflows and tooling—such as litigation cite-checking (Shepard’s/KeyCite), M&A virtual data rooms, contract redlining playbooks, DMS/CLM integrations, or Microsoft Office add-ins.
- Technical foundation (CS, engineering, data science, or dual technical/business training) with comfort reading API documentation, MCP/connector schemas, and system architectures.
Location: San Francisco; New York City
In 2026, we launched Computer, the defining product for the new era of agentic AI. We’ve scaled beyond the millions of people using Perplexity every day for research, shopping, investing, and curiosity into a new paradigm of using AI to transform knowledge into action.
Thousands of attorneys, Am Law firms, and corporate legal teams already rely on Perplexity every week—and Legal is one of our highest-conviction enterprise verticals. Following the playbook that scaled Perplexity Finance, we are looking for an entrepreneurial Product Manager to build and scale our Legal vertical from the ground up.
Product Managers at Perplexity work closely with design, engineering, research, and go-to-market teams to turn frontier AI capabilities into indispensable daily workflows. Whether you have a couple of years of product experience at a legal AI or B2B software company, or you are an early-career builder or operator with high agency and a steep trajectory, this role offers rare end-to-end ownership of a flagship vertical. In your application, please highlight a product, workflow, or agent system you’ve built—or a specific legal problem you believe AI is uniquely positioned to solve.
THE ROLE
Legal work sits at the exact intersection where Perplexity shines: high-stakes research, multi-document synthesis, verifiable citations, and multi-step execution across specialized systems. Winning in Legal requires clearing an uncompromising bar for accuracy, source authority, document fidelity, and enterprise governance—without sacrificing the speed and simplicity that make Perplexity magical.
Sitting within our AI Capabilities & Verticals PM team, you will be the dedicated product owner for Perplexity’s Legal vertical. Rather than building an isolated point solution, you will shape how core Perplexity surfaces—Computer, Search, Teammates, Projects, Plugins, Skills, and Artifacts—come together into a cohesive, trusted experience for litigators, transactional counsel, and in-house legal teams. You will partner across Engineering, Design, AI Research, Partnerships, Sales, and Product Marketing to close product and data gaps, co-design with leading law firms and legal departments, and scale Legal into one of Perplexity’s flagship enterprise businesses.
WHAT YOU’LL DO
- Own the Legal vertical roadmap end-to-end: Define and execute product strategy across litigation research, M&A and transactional diligence, contract review and drafting, and in-house legal workflows—translating attorney pain points into modular capabilities that benefit the entire platform.
- Ship core legal primitives and entrypoints: Partner with Engineering and Design to build the product surfaces high-stakes legal work demands—including structured multi-document review tables for diligence and discovery, passage-level inline citations with side-by-side source verification across PDFs/DOCX/spreadsheets, precision redlining and document comparison, and seamless workflows inside Microsoft Word, Outlook/email, and Slack.
- Expand the legal data and connector ecosystem: Work closely with Business Development/Partnerships and Engineering to prioritize, integrate, and launch authoritative legal research sources (case law, citators, dockets, secondary sources) and system-of-record connectors across DMS, VDRs, CLM, e-discovery, and practice management (e.g., LexisNexis, Westlaw, iManage, NetDocuments, Datasite, Intralinks, Ironclad, Clio).
- Build Legal Skills, Plugins, Teammates, and tailored onboarding: Design out-of-the-box legal workflows, domain-specific Skills, and tailored onboarding flows that ingest a lawyer’s or firm’s clause playbooks, precedent templates, and drafting conventions for immediate time-to-value.
- Set the bar for accuracy, evaluations, and enterprise trust: Partner with AI Research and Engineering to build realistic, workflow-level legal benchmarks and evaluation harnesses (measuring citation fidelity, retrieval recall, tabular extraction, and redline quality), alongside enterprise controls for permissions, matter-level governance, and data handling.
- Co-design with customers and accelerate vertical GTM: Build design partnerships with leading law firms and corporate legal teams, join strategic customer calls to turn live blockers into shipped product, and partner with Sales, Applied AI, and Product Marketing to craft category-defining demos, case studies, and self-serve and enterprise growth loops.
QUALIFICATIONS
- 1–4+ years of experience in product management, founding/early-stage product building, forward-deployed product/solutions, or a high-intensity analytical/operating role (such as startup operations, strategy consulting, or investment banking) paired with hands-on product shipping. We index heavily on slope, curiosity, and execution speed rather than years on a resume.
- No JD or formal legal degree required—though genuine curiosity about how legal professionals research, analyze risk, negotiate, and deliver work is essential.
- AI-native builder: You actively build with LLMs and agents. You are comfortable writing and tuning prompts and Skills, prototyping workflows end-to-end, reasoning about tool calls and context budgets, and designing evaluations and human-in-the-loop safeguards for non-deterministic systems.
- Analytical and data-fluent: Comfortable writing SQL, pulling your own cohorts, instrumenting failure modes, running guarded experiments, and pairing warehouse metrics with qualitative user research to focus on what drives retention and repeat high-value usage.
- Crisp communicator and high-velocity executor: Strong written and verbal communication; comfortable moving directly from a partner call with an Am Law firm into writing a tight spec with engineers and shipping iterations the same week.
- High-ownership operator: Thrives in a small, agile, low-ego team where processes are still being defined and you own the full stack of the outcome—from multi-quarter vertical strategy down to dogfooding edge cases in redlined Word documents.
NICE TO HAVE
- Experience building or operating at a legal AI, legal tech, e-discovery, CLM, or vertical enterprise AI company (or working directly with law firms and corporate legal departments).
- Familiarity with real-world legal workflows and tooling—such as litigation cite-checking (Shepard’s/KeyCite), M&A virtual data rooms, contract redlining playbooks, DMS/CLM integrations, or Microsoft Office add-ins.
- Technical foundation (CS, engineering, data science, or dual technical/business training) with comfort reading API documentation, MCP/connector schemas, and system architectures.
Location: Remote, Global
Workplace: Remote
ABOUT SUPABASE
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
ABOUT THE ROLE
We're looking for an Engineering Manager to lead the Realtime team at Supabase. Realtime lets developers send low-latency messages between clients, track and synchronize user state, and listen to database changes. Those three features are Broadcast, Presence and Postgres Changes. Broadcast also sends from the database and over HTTP, and clients can replay recent messages.
Realtime is a globally distributed Elixir cluster built on Phoenix. The team balances low latency, fair limits between projects, and the cost of running the service. Customers expect connections to stay up, so reliability matters as much as new features.
The Engineering Manager is a people, delivery and technical role. We don't expect you to write production code, but you you will lead a team of experienced engineers. We do expect you to join design discussions and help set the bar for engineering quality, testing and operations.
WHAT YOU’LL BE RESPONSIBLE FOR
Team & People
- Build a healthy, high-trust team culture in a remote-first, globally distributed environment.
- Run 1:1s, performance management, career development, and onboarding for your direct reports.
- Handle people admin (leave, time off, etc.) for your team.
Hiring
- Own the hiring plan for your team and act as Hiring Manager. First round of interviewer for all roles on the team.
- Partner with Talent Acquisition to source, interview, and close strong candidates.
- Contribute to headcount planning, org design, and the evolution of engineering leadership at Supabase.
Delivery & Roadmap
- Own the team's roadmap and project management (Linear), driving accountability and clear milestones.
- Manage workflow intake and Slack triage. These are the team’s primary inboxes for cross-team requests. You decide what gets routed where, prioritized, or pushed back on.
- Own the team's weekly updates and keep stakeholders aligned without creating overhead.
- Organize effort against support tickets and maintain the team's SLO.
- Surface risks, dependencies, and tradeoffs early and clearly to leadership.
Incident Commander
- Train as an Incident Commander. Drive coordination, resolution, and post-incident follow-up.
- Lead blameless post-incident reviews
YOU MIGHT BE A GOOD FIT IF YOU
- Have 5+ years of engineering background, with enough depth to be credible with engineers building complex systems.
- Have 3+ years managing remote engineering teams.
- Have managed a team that built and ran a low-latency, high-connection service. Examples are WebSockets, pub/sub, messaging, presence or streaming systems.
- Have strong technical credibility in distributed systems. We look for clustering, rate limiting, backpressure and capacity planning.
- Have led a team through production incidents on a customer-facing service. You ran the follow-up work and kept the review blameless.
- Understand what developers need from a real-time API or SDK, and have shipped one to customers outside your company.
- Have experience with Elixir, Erlang or BEAM (not required but a plus).
- Have experience with Postgres logical replication and Row Level Security (not required but a plus).
- Have managed remote, globally distributed teams that work asynchronously across disparate time zones.
- Are technical enough to be credible with strong engineers, but genuinely passionate about people management. This is the work you want to do, not a track you're settling for.
- Build psychological safety and a feedback culture. You give feedback often and in the moment, ask for it back, and create space for the team to do the same.
- Operate as a multiplier. You help individuals achieve more than they could alone, and you don't need to be the best technical voice in the room.
- Coach rather than direct. You remove blockers, connect people to context, and trust your engineers to own how the work gets done.
- Have a real track record of performance management and can speak to specific examples of difficult conversations.
- Are comfortable with ambiguity and can build structure where there isn't much.
- Communicate clearly and write well. You default to async and written, set context early, and surface risks early.
- Are collaborative, low-ego and adaptable. You thrive with high-autonomy senior engineers who don't need you to be the smartest person in the room.
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Location: Remote, Global
Workplace: Remote
ABOUT SUPABASE
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
ABOUT THE ROLE
We're looking for an Engineering Manager to lead the Pipelines team at Supabase. Supabase Pipelines is a managed change data capture product. It copies the tables you select from Supabase Postgres to other systems, then streams later changes. The product is in public alpha, with BigQuery, ClickHouse, DuckLake and Snowflake destinations.
Pipelines uses Postgres logical replication and Supabase ETL, our open source replication engine written in Rust. The team works close to the database. That means replication slots, WAL retention, initial table syncs, and the load they place on a customer's source database. The team also builds and runs the destination connectors. Correctness, ordering and recovery matter there as much as speed.
The Engineering Manager is a people, delivery and technical role. We don't expect you to write production code. We do expect you to join design discussions and help set the bar for engineering quality, testing and operations.
WHAT YOU’LL BE RESPONSIBLE FOR
Team & People
- Build a healthy, high-trust team culture in a remote-first, globally distributed environment.
- Run 1:1s, performance management, career development, and onboarding for your direct reports.
- Handle people admin (leave, time off, etc.) for your team.
Hiring
- Own the hiring plan for your team and act as Hiring Manager. First round of interviewer for all roles on the team.
- Partner with Talent Acquisition to source, interview, and close strong candidates.
- Contribute to headcount planning, org design, and the evolution of engineering leadership at Supabase.
Delivery & Roadmap
- Own the team's roadmap and project management (Linear), driving accountability and clear milestones.
- Manage workflow intake and Slack triage. These are the team’s primary inboxes for cross-team requests. You decide what gets routed where, prioritized, or pushed back on.
- Own the team's weekly updates and keep stakeholders aligned without creating overhead.
- Organize effort against support tickets and maintain the team's SLO.
- Surface risks, dependencies, and tradeoffs early and clearly to leadership.
Incident Commander
- Train as an Incident Commander. Drive coordination, resolution, and post-incident follow-up.
- Lead blameless post-incident reviews
YOU MIGHT BE A GOOD FIT IF YOU
- Have 5+ years of engineering background, with enough depth to be credible with engineers building complex systems.
- Have 3+ years managing remote engineering teams.
- Have managed a team that built and ran data pipelines, change data capture, replication or streaming systems.
- Have strong technical credibility in data systems. We look for delivery guarantees, ordering, idempotency, schema changes and backfills.
- Know Postgres replication well, including logical replication, the WAL and replication slots, and how they affect a production database.
- Know analytical destinations such as BigQuery, Snowflake, ClickHouse or lakehouse table formats like Iceberg.
- Have led a team through production incidents on a system that holds customer data. You ran the follow-up work and kept the review blameless.
- Have shipped a developer-facing data product to customers outside your company.
- Have experience with Rust (not required but a plus)
- Have managed remote, globally distributed teams that work asynchronously across disparate time zones.
- Are technical enough to be credible with strong engineers, but genuinely passionate about people management. This is the work you want to do, not a track you're settling for.
- Build psychological safety and a feedback culture. You give feedback often and in the moment, ask for it back, and create space for the team to do the same.
- Operate as a multiplier. You help individuals achieve more than they could alone, and you don't need to be the best technical voice in the room.
- Coach rather than direct. You remove blockers, connect people to context, and trust your engineers to own how the work gets done.
- Have a real track record of performance management and can speak to specific examples of difficult conversations.
- Are comfortable with ambiguity and can build structure where there isn't much.
- Communicate clearly and write well. You default to async and written, set context early, and surface risks early.
- Are collaborative, low-ego and adaptable. You thrive with high-autonomy senior engineers who don't need you to be the smartest person in the room.
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Location: United States (Remote);
At Signifyd, we help merchants confidently grow their businesses by building trusted relationships with their customers. Our advanced technology, combined with a team genuinely invested in our clients’ success, creates frictionless shopping experiences, approving more good orders, protecting revenue, and keeping customers happy.
Trusted by thousands of leading merchants across more than 100 countries, we securely process billions of transactions each year. Our people are the heart of everything we do, driving our mission forward with commitment, empathy, and creativity. Join us on our mission to empower confident, fraud-free commerce by helping online retailers provide superior customer experiences and eliminate fraud. Learn about our company values
here
!
As a
Customer Success Manager, Mid Market
at Signifyd, you will drive success, net revenue retention, and expansion within our Mid-Market portfolio (merchants with <$75M annual GMV). As a member of this segment’s team of Scaled CSMs, you will proactively engage existing merchants using key metrics, mitigate churn risks, and onboard new merchants. We seek enthusiastic individuals eager to master our platform and become experts in the fraud, e-commerce, and payments landscape where we deliver significant value.
Collaborating closely with fellow CSMs, you will contribute to the overall success of merchants in this segment while achieving individual quarterly upsell targets. You will also partner with Sales, Implementation, and Risk teams dedicated to the Mid-Market, along with others, to ensure an exceptional customer experience. The ideal candidate is a results-oriented problem solver who is comfortable engaging with a high volume of clients daily.
Responsibilities:
Drive scalable customer success initiatives across a pooled book of business, achieving targets for upsells, onboarding, and retention.
Manage engagements with an average of ~30 accounts at any one time, drawn from the larger Mid-Market segment
Identify and execute upsell opportunities within the Mid-Market segment by leveraging Scaled Customer Success strategies to expand product adoption.
Analyze client data to pinpoint optimization opportunities and proactively mitigate risks for at-risk merchants.
Collaborate with the implementation team to lead new merchant onboarding, ensuring alignment with key business objectives.
Deliver initial product training and high-level guidance for inbound customer inquiries, facilitating efficient escalation to specialized teams.
Monitor and analyze customer health and adoption metrics to proactively identify opportunities and address potential risks.
Engage with merchants regularly via phone, Zoom, and email to track progress and provide support in achieving their goals.
Partner cross-functionally with teams like Technical Support, Risk Intelligence, and Data Science to ensure merchants realize optimal value from Signifyd.
Conduct data analysis using tools (e.g., AI, Looker, SFDC, Google Suite) to generate actionable customer insights.
Develop and deliver business reviews that highlight the customer partnership with Signifyd, outlining successes, revenue growth opportunities, and strategic recommendations at scale.
Occasional work outside typical business hours, including holidays, may be needed to ensure comprehensive customer support aligned with Signifyd's merchant’s needs.
Requirements for position:
1-3 years of experience in a customer-facing role such as Customer Success, Account Management, or Sales.
Experience specifically managing a high volume of accounts in a scaled (1:Many) customer success model is highly preferred.
Excellent verbal and written communication, and presentation skills, with a demonstrated comfort and preference for phone-based client interactions.
Proven ability to analyze complex challenges, develop actionable strategies, and effectively lead teams to accomplish key objectives.
Exceptional time management and prioritization skills, capable of effectively managing the diverse needs of a large customer base.
A highly motivated, resourceful, and detail-oriented individual with strong organizational skills.
A self-driven individual who thrives in the face of ambiguity within a fast-paced, deadline-oriented setting.
Proficiency with Salesforce is advantageous.
Bachelor's degree required.
#LI-Remote
Benefits in our US offices:
Discretionary Time Off Policy (Unlimited!)
401K Match
Stock Options
Annual Performance Bonus or Commissions
Paid Parental Leave (12 weeks)
On-Demand Therapy for all employees & their dependents
Dedicated learning budget through Learnerbly
Health Insurance
Dental Insurance
Vision Insurance
Flexible Spending Account (FSA)
Short Term and Long Term Disability Insurance
Life Insurance
Company Social Events
Signifyd Swag
Compensation:
In the United States, each work location is assigned a specific pay zone, which determines the salary range for a given position. The starting base salary for the selected candidate will be based on a variety of factors, including job-related skills, experience, qualifications, geographic location, and current market conditions.
Base Salary:
$70,000 - $85,000
Equity:
This role is eligible for a stock option grant of 1000 stock options, based on the position level and internal compensation guidelines.
Commission (Sales Roles)
:
This role is eligible for a commission plan as part of the total compensation package.
On-Target Commission Range:
$23,000 – $28,000 annually
Commission accelerators and additional variable compensation may apply; details will be provided during the interview process.
We want to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the
hiring
process.
Signifyd's Applicant Privacy Notice
Location: Tokyo, Japan
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a Partner Account Manager for Japan, you will be responsible for building, managing, and scaling strategic partnerships with both System Integrators (SIs) and resellers to accelerate the adoption of our solutions in the Japanese enterprise market. You will work at the intersection of cutting-edge technology and Japan's unique business ecosystem, helping partners integrate our products into their solution portfolios and joint go-to-market strategies.
As a Partner Account Manager, you will focus on growing reseller business in Japan and achieving quarterly revenue targets through new customers and upsells. The position involves direct collaboration with partners and internal teams to overcome obstacles and implement growth strategies. Responsibilities include designing partner recruitment, enablement, and go-to-market plans, using a test-and-learn approach in ambiguous situations. Strong business creation skills are needed to identify joint value propositions and explore co-selling models. While revenue contribution is the key metric, building scalable partner engagement and executing joint initiatives are crucial for consistent growth.
This role is critical to establishing and expanding our presence in Japan through the partner ecosystem, enabling us to serve Japanese enterprises at scale. You will be instrumental in building our channel strategy from the ground up in one of the world's most sophisticated technology markets.
Key responsibilities
Strategic Partner Management
Develop and execute comprehensive business plans with System Integrators (NTT Data, Fujitsu, NEC, Hitachi, etc.) and key resellers to drive mutual growth and revenue targets
Build and maintain executive-level relationships within Japanese partner organizations, navigating complex organizational structures and decision-making processes
Own the full partner lifecycle from initial engagement through long-term strategic alignment, including regular business reviews and QBRs
Plan and deliver partner-facing activities, such as training sessions, email campaigns, webinars, and joint events
Negotiate and structure partnership agreements including technical integration terms, resale agreements, and revenue-sharing models
Business Development & Revenue Generation
Build and maintain relationships with reseller and distributor partners to drive new customer acquisition and upsell revenue
Collaborate with SI partners and resellers to identify, qualify, and close enterprise opportunities in key verticals (manufacturing, financial services, retail, telecommunications, life sciences)
Drive joint sales activities including customer workshops, seminars, proof-of-concepts, and strategic account planning
Track pipeline development, forecast revenue, and report on partnership performance metrics with detailed accuracy
Manage channel conflict and ensure healthy ecosystem dynamics between direct sales, SI partners, and resellers
Enablement & Solution Development
Lead comprehensive enablement programs including technical training, certification development, and sales methodology alignment
Work closely with partner practices to develop joint solutions and industry-specific offerings tailored to Japanese market requirements
Coordinate with global product and engineering teams to ensure Japanese partner requirements and customer feedback influence our roadmap
Develop and maintain Japanese-language sales tools, technical documentation, and partner portals
Facilitate knowledge transfer between Anthropic and Japanese partner technical teams
Go-to-Market Leadership
Design and execute joint marketing campaigns
Develop customer success stories and case studies that resonate with Japanese enterprise buyers
Partner with internal teams to localize global GTM strategies for the Japanese market
Represent the company at partner events, customer engagements, and industry conferences (CEATEC, Japan IT Week, etc.)
Identify and remove bottlenecks proactively by working with internal teams including Marketing, Sales, and Legal
Foster alignment across departments to ensure successful partner execution and performance
Minimum qualifications
Experience in channel management, strategic alliances, or business development within the Japanese technology market
Proven track record managing relationships with Japanese System Integrators and/or technology resellers or similar
Deep understanding of Japanese enterprise sales cycles, decision-making processes, and business etiquette
Native or business-level Japanese and English language skills
Strong understanding of the Japanese IT landscape including cloud adoption trends, digital transformation initiatives, and regulatory requirements
Demonstrated ability to navigate complex partner ecosystems and manage channel conflict
Preferred qualifications
7+ years of relevant experience
Experience with enterprise software, cloud services, or AI/ML technologies in the Japanese market
Exceptional relationship-building skills with ability to establish trust and credibility with executives
Strong analytical skills with experience in business planning, forecasting, and performance measurement
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Shanghai, China
The Riot Commercial Partnerships (RCP) team is responsible for identifying, building, and executing world-class partnerships with leading global and regional brands. Our mission is to drive revenue and impact through strategic commercial collaborations that bring meaningful value to Riot’s fans—across Games, Entertainment, Esports, and Social Impact. For every product and event Riot creates, our partners help elevate the experience for millions of players and audiences around the world.
We’re looking for a strategic, highly organized
Senior Partnership Manager
to help scale how Riot develops, manages, and activates brand partnerships in China. As a Senior Partnership Manager on the Riot Commercial Partnerships (RCP) team in China, you will oversee the end-to-end operating process for regional brand partnership opportunities, working closely with Regional Riot Publishing & Partnerships Leads (RPPLs), Consumer Products and Experiences (CPX), our publishing partner Tencent, and cross-functional stakeholders to move opportunities from identification and evaluation through deal development, execution, and reporting.
You will serve as the central program leader connecting regional opportunities to Riot’s broader commercial strategy—creating clarity around priorities, establishing effective processes, driving accountability across teams, and providing leadership with visibility into the regional partnership pipeline and performance.
You will report to the General Manager of Publishing and Esports of China.
Because priorities shift quickly in our fast-paced environment, this role includes—but isn’t limited to—the responsibilities below.
Responsibilities:
Oversee the regional brand partnership operating process, working in close partnership with regional RPPLs and BD teams, acting as the program lead with this group of key stakeholders who will identify, evaluate, prioritize, develop, and execute local and regional brand partnership opportunities.
Establish clear frameworks, workflows, milestones, and decision points that maintain alignment with Riot’s global partnership strategy and standards.
Proactively identify, pursue, and secure high-impact IP licensing partnerships with globally recognized entertainment franchises to drive compelling in-game collaborations across our portfolio of games.
Serve as the Partnership Manager across different business units, coordinating stakeholders, identifying dependencies, resolving blockers, and ensuring opportunities progress from initial concept through contracting, activation, and measurement.
Build and maintain a consolidated view of the regional brand partnership pipeline, providing regular reporting, insights, risks, and recommendations to RCP and senior leadership.
Use scalable tools, processes, and best practices that improve coordination between global and regional commercial teams and enable Riot to pursue local partnership opportunities more effectively.
Advocate for partner objectives and contractual deliverables within internal workstreams while ensuring partnership activations remain aligned with Riot’s products, players, and brand. Coordinate complex cross-functional initiatives involving Publishing, Esports, Games, Marketing, Legal, Finance, Business Development, regional teams, and external partners.
Anticipate and resolve partnership and program risks, escalating issues appropriately and driving stakeholders toward clear decisions and successful outcomes. Oversee partnership measurement and recap reporting, translating performance data into actionable insights, optimization opportunities, and recommendations for leadership and partners.
Required Qualifications:
6-8 years of experience in partnership management with 3-4 years in Brand Partnership, Business Development, Sponsorship, Account Management, Strategic Partnerships, Program Management, or an equivalent field.
Demonstrated experience leading complex, cross-functional brand partnership programs across multiple teams, regions, or business units. Proven ability to project manage multiple high-value partnership opportunities simultaneously, establishing clear workstreams, owners, milestones, dependencies, and decision points.
Experience managing senior-level relationships with external brands, agencies, rights holders, or strategic partners.
Strong executive communication skills, with experience synthesizing complex programs and commercial pipelines into clear reporting, insights, risks, and recommendations for senior leadership. Excellent stakeholder management skills and demonstrated ability to influence and drive alignment across teams without direct authority.
Strong understanding of the partnership lifecycle, including opportunity development, deal evaluation, contracting, activation, measurement, renewal, and expansion.
Strong analytical and strategic problem-solving skills with the ability to balance commercial objectives, partner needs, operational realities, and player value.
Exceptional attention to detail, planning, organization, and follow-through.
Ability to operate effectively amid ambiguity, changing priorities, and multiple simultaneous workstreams. Ability to work evenings, weekends, and holidays as needed to support major events and partner activations.
Excellent communication skills in both English and Chinese
Desired Qualifications:
Experience working within gaming, esports, sports, entertainment, media, technology, or other IP-driven partnership businesses. Experience working across global and regional commercial organizations, including familiarity with the complexities of developing locally relevant partnerships within a global framework.
Experience designing and implementing partnership processes, governance models, pipeline management systems, or operating frameworks across distributed teams.
Strong understanding of integrated marketing and the ability to connect partner objectives to compelling fan and player experiences.
Experience working with senior executives and providing leadership-level commercial reporting and recommendations.
Bachelor’s Degree in a related field; MBA or related advanced degree is a plus.
For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!
Yellow Card is looking for an Account Manager to manage enterprise client relationships, grow account revenue, and establish account management processes.
Lunar is looking for a Product Manager or Senior Product Manager to own the cards and top-ups product strategy, roadmap, performance, and partner ecosystem.
Lovable is looking for a Senior Partner Marketing Manager to lead partner marketing initiatives, co-marketing programs, and scalable demand generation across its partner ecosystem.
Location: London; UK Remote
Workplace: Hybrid
Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.
As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations.
Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow.
THE ROLE
Synthesia is growing fast, and lifecycle is how we turn that growth into lasting customer relationships, guiding every user from first signup to real value. Every month we send 150+ emails to 1+ million contacts, and as we launch new products and enter new markets, that scale and its impact on revenue will keep rising.
As Senior Lifecycle Manager, you’ll build one of the most exciting lifecycle programmes in Europe. You’ll own the product-led growth motion after signup: the journeys that turn new users into activated, paying and expanding customers. You’ll build automations triggered by what users do in the product and set the standard for how every customer-facing email Synthesia sends works together as one experience. You’ll partner with Product, Product Marketing and Data teams to build a lifecycle engine that grows with the company.
WHAT YOU'LL DO
- Customer journeys: Design, build and optimise lifecycle journeys that support customers throughout their experience with Synthesia, from activation, adoption and engagement through to expansion, retention and winback.
- Lifecycle automation: Own the end-to-end implementation of lifecycle programmes, from audience segmentation and behavioural triggers to workflow logic, suppression rules, QA and performance monitoring.
- Experimentation: Develop and execute structured experiments to continuously improve lifecycle performance. Test messaging, timing, segmentation and journey design, analyse results and turn learnings into actionable improvements.
- Data-driven personalisation: Leverage product usage, customer attributes and engagement signals to deliver increasingly relevant lifecycle experiences.
- Lifecycle quality and deliverability: Own campaign QA and testing processes, support email deliverability and sender reputation and help establish best practices for segmentation, frequency management and customer experience.
- AI-powered lifecycle: Explore and apply AI to make lifecycle marketing more effective and efficient. From content creation and dynamic personalisation to workflow automation, identify opportunities to improve both the customer experience and how we work.
WE’D LOVE TO HEAR FROM YOU IF YOU HAVE
- You deliver impact: You understand how lifecycle marketing contributes to activation, adoption, retention and revenue, and you can demonstrate measurable results from programmes you’ve owned
- You’re analytical and curious: You use data to understand performance, challenge assumptions and continuously improve what you build
- You think in customer journeys: You look beyond individual emails to understand the customer experience, identify friction and create relevant, connected communications
- You’re technically excellent: You’re confident building sophisticated automation, managing complex segmentation and working with customer and product data. You care about the details that make programmes effective and reliable
- You take ownership: You’re comfortable independently leading initiatives from concept through execution, proactively solving problems and making informed decisions
- You collaborate naturally: You know how to work across functions, build strong relationships and move complex projects forward without direct authority
- You care about quality: From deliverability and data accuracy to messaging and customer experience, you hold your work to a high standard
- You’re excited about AI: You actively explore how emerging technologies can improve personalisation, experimentation and the way lifecycle marketing operates
WE’D BE PARTICULARLY EXCITED IF
- 6+ years of experience in lifecycle, CRM or email marketing, ideally in B2B SaaS or product-led companies
- Strong hands-on experience with HubSpot, including complex workflows, list building, segmentation and campaign execution
- Proven experience building and optimising always-on automated programmes, including onboarding, nurture and re-engagement, alongside one-off campaigns
- Experience owning lifecycle initiatives end to end, from briefing and journey design to implementation, QA, reporting and optimisation
- Strong analytical skills, with experience using product, CRM and engagement data to build audiences, evaluate performance and run structured experiments
- Practical experience using AI to improve lifecycle execution, operational efficiency or customer personalisation
- Working knowledge of email deliverability, including SPF, DKIM and DMARC, and privacy regulations such as GDPR and CCPA/CPRA
- Proven ability to manage complex cross-functional projects and influence stakeholders across different teams
NICE TO HAVE
- Experience with customer data platforms
- Experience with Salesforce, particularly connecting CRM and account data to lifecycle programmes
- Experience with in-product messaging and multichannel lifecycle journeys
- SQL skills for self-serve behavioural analysis and insights
COMPENSATION
We offer a competitive salary, equity and benefits. Your offer will reflect your experience, skills and the scope of the role. The range for this position is £70,000 - £90,000 GBP, and we are open to discussing where you land within it, or beyond it, for exceptional experience.
Responsibilities:
— Own operational performance and uptime, including SLAs, incident and problem management, and post-incident reviews across colocation sites and owned site.
— Lead the Team Lead and Site Critical Facilities Manager, managing shift plans, hiring, training, and competence development for technicians and critical facilities engineers.
— Oversee outsourced facilities contracts and colocation providers, including escalations and commercial reviews.
— Set and enforce safety culture, permit-to-work, conduct investigations and audits, and act as senior contact for authorities.
— Prepare operations for buildout, including handovers from deployment team, procedures, budget, and forecasting.
Requirements:
— Proven leadership in live data center operations, including incident command, SLA ownership, and post-incident reviews.
— Experience leading a 24/7 operations team in a live data center or comparable mission-critical environment.
— Experience managing managers or leads and shift-based technician teams.
— Experience governing contractors and providers against SLAs with commercial and escalation discipline.
— Strong safety mindset, including permit-to-work and EHS audits.
— Professional working proficiency in English.
Nice to have:
— Finnish language skills.
— Experience ramping up a new or owned facility.
— Experience running high-density AI/GPU environments.
— A technical degree (e.g., engineering) or equivalent experience.
Benefits:
— Cash and equity compensation along with local benefits.
— Work in a diverse environment with 40+ nationalities and 6 different nationalities on the management team.
— Opportunity to make an impact and work alongside world-class engineers, researchers, and partners across the global AI ecosystem.
Additional details:
— Location: Helsinki, Finland, with regular presence across Verda’s data center sites.
— Employment: Full time, Permanent.
— Work model: Hybrid with some travel between sites.
— Reports to: Head of DC Operations.
— Team size: 2 direct reports, and up to 13 technicians and 2 critical facilities engineers across the wider team.
Location: Chicago, Illinois
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
Fin is preparing for it's next phase of expansion and are hiring managers across every segment.
Fin is the leading AI agent for customer service, and we’re scaling our North America sales team to match demand. As Manager, Account Executives, you’ll lead a team of Fin AEs who win new logos and grow a portfolio of existing customers. Reporting to the Director, Sales, you’ll own the strategy, operating plan, and results for your team.
We’re looking for an experienced first-line leader who hires and develops great sellers, coaches them through complex deals, and partners across functions to build a repeatable, customer-centric sales motion. You’ll play a central role in shaping our value-led sales strategy and scaling the NAMER sales engine alongside our Salesforce counterparts.
This is a builder’s role. The market is moving fast, the playbook is still being written, and we need a leader who is innovative, agile, and resilient.
What will I be doing?
Sales strategy and planning
Own both new logo and expansion targets for your territory.
Turn company goals into a team plan that delivers predictable, repeatable performance.
Own pipeline generation, quality, and hygiene, and forecast accurately.
Build new sales motions where needed to capture market or segment opportunities.
Set clear performance expectations and KPIs for your team.
Deal and account leadership
Act as executive sponsor on the largest deals in your pipeline, and get hands-on when it counts.
Coach sellers to close six- and seven-figure opportunities, which exist in every segment.
Own executive relationships in top accounts and ensure customers realize value after the sale.
Stay close to customer needs, competitors, and market trends.
Hiring and team development
Recruit, onboard, and retain top sales talent.
Coach through regular deal reviews, call feedback, and development plans.
Build a culture of accountability, curiosity, and high performance.
Cross-functional collaboration
Partner with the Salesforce core sales organization to identify accounts and territories for your team, and advocate for Fin as a strong fit within the portfolio.
Work with SDR, Enablement, Marketing, Solutions Engineering, and Forward Deployed Engineering to drive pipeline and improve the sales process.
Reporting and analytics
Report regularly to senior leadership on team performance, pipeline, and market conditions.
Use data to recommend changes that improve performance and hit growth targets.
What skills do I need?
5+ years in a quota-carrying new business role with a record of overachievement, including complex deals involving procurement, legal, and security (must have 6 figure closing experience) .
3+ years of people management experience leading quota-carrying sellers.
A track record of, and passion for, hiring, coaching, and developing top talent.
Success building and executing sales strategy, ideally in a product overlay or co-prime selling environment.
Strong new logo acumen with experience self generating pipeline
Operational excellence and forecasting expertise.
A builder mindset, with experience shaping go-to-market strategy and sales programs (capacity, territory, quota, headcount).
AI fluency
Bonus Skills & Attributes
Experience selling a consumption-based or AI product.
*
Proof of eligibility to work in the United States is required.
The OTE range for candidates within the Greater Chicago Area is $247,860 - $314,440. Actual OTE pay will depend on a variety of factors such as education, skills, experience, location, etc. The OTE pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: San Francisco, California
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
Fin is preparing for it's next phase of expansion and are hiring managers across every segment.
Fin is the leading AI agent for customer service, and we’re scaling our North America sales team to match demand. As Manager, Account Executives, you’ll lead a team of Fin AEs who win new logos and grow a portfolio of existing customers. Reporting to the Director, Sales, you’ll own the strategy, operating plan, and results for your team.
We’re looking for an experienced first-line leader who hires and develops great sellers, coaches them through complex deals, and partners across functions to build a repeatable, customer-centric sales motion. You’ll play a central role in shaping our value-led sales strategy and scaling the NAMER sales engine alongside our Salesforce counterparts.
This is a builder’s role. The market is moving fast, the playbook is still being written, and we need a leader who is innovative, agile, and resilient.
What will I be doing?
Sales strategy and planning
Own both new logo and expansion targets for your territory.
Turn company goals into a team plan that delivers predictable, repeatable performance.
Own pipeline generation, quality, and hygiene, and forecast accurately.
Build new sales motions where needed to capture market or segment opportunities.
Set clear performance expectations and KPIs for your team.
Deal and account leadership
Act as executive sponsor on the largest deals in your pipeline, and get hands-on when it counts.
Coach sellers to close six- and seven-figure opportunities, which exist in every segment.
Own executive relationships in top accounts and ensure customers realize value after the sale.
Stay close to customer needs, competitors, and market trends.
Hiring and team development
Recruit, onboard, and retain top sales talent.
Coach through regular deal reviews, call feedback, and development plans.
Build a culture of accountability, curiosity, and high performance.
Cross-functional collaboration
Partner with the Salesforce core sales organization to identify accounts and territories for your team, and advocate for Fin as a strong fit within the portfolio.
Work with SDR, Enablement, Marketing, Solutions Engineering, and Forward Deployed Engineering to drive pipeline and improve the sales process.
Reporting and analytics
Report regularly to senior leadership on team performance, pipeline, and market conditions.
Use data to recommend changes that improve performance and hit growth targets.
What skills do I need?
5+ years in a quota-carrying new business role with a record of overachievement, including complex deals involving procurement, legal, and security (must have 6 figure closing experience) .
3+ years of people management experience leading quota-carrying sellers.
A track record of, and passion for, hiring, coaching, and developing top talent.
Success building and executing sales strategy, ideally in a product overlay or co-prime selling environment.
Strong new logo acumen with experience self generating pipeline
Operational excellence and forecasting expertise.
A builder mindset, with experience shaping go-to-market strategy and sales programs (capacity, territory, quota, headcount).
AI fluency
Bonus Skills & Attributes
Experience selling a consumption-based or AI product.
*
Proof of eligibility to work in the United States is required.
The OTE range for candidates within the San Francisco Bay Area is $275,400 - $349,375. Actual OTE pay will depend on a variety of factors such as education, skills, experience, location, etc. The OTE pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
San Francisco; New York City
San Francisco; New York City
УдалённоHave managed remote, globally distributed teams that work asynchronously across disparate time zones
УдалённоHave managed remote, globally distributed teams that work asynchronously across disparate time zones
middleUnited States (Remote);; We are happy to provide reasonable accommodations to candidates in need of individualized support during the