Задачи:
— Онбординг и сопровождение трейдеров, агентов и платёжных партнёров
— Помощь с подключением к платформе и решение операционных вопросов
— Контроль активности партнёров, оборотов и стабильности операций
— Анализ показателей и помощь в развитии объёмов
— Взаимодействие с командами Monitoring, Operations и BizDev
Требования:
— Опыт работы в Payments / PSP / FinTech или iGaming
— Опыт сопровождения партнёров и понимание платёжных процессов
— Навыки работы со статистикой, таблицами и дашбордами
— Уверенный разговорный английский — обязателен
— Самостоятельность, ответственность и умение решать операционные задачи
Условия:
— Уровень: Middle / Middle+
— Удалённая работа
— График: 10:00–19:00/20:00 МСК (GMT+3)
— Фиксированная часть + KPI
— Возможность достаточно быстро вырасти до Head of Account Management при сильных результатах
Location: Beijing, China; Shanghai
Workplace: remote
ABOUT THE ROLE:
Xsolla is an international IT company that offers a number of services for video games. We create solutions for developers that help to integrate payments, attract users, and publish games all over the world. We also provide round-the-clock technical support. We are trusted by such giants as Twitch, Valve, Epic Games, Take2 and many more.
As a Business Development Manager at Xsolla you will be responsible for researching, understanding, and selling Xsolla's products and solutions to clients in Global. Your primary functions will be sourcing and building new partnerships with individuals in the video game community and closing deals. Since this role is connected to the company strategy you will be able to influence decisions on a global level and the director role.
RESPONSIBILITIES
ldentifying and following up new business opportunities and setting up meetings
Planning, preparing and performing presentations
Communicating new product developments to prospective clients
Maintaining exisiting client relationships
Writing reports in our corporate resources
Submitting service proposals and negotiating contracts
REQUIREMENTS
3+ years' experience in Business Development Management or similar;
Results-oriented and able to work independently;
Strong self-motivation and high level of commitment;
Bachelor's degree in Business Administration, Marketing, Sales or other related fields;
Experience in working with huge amount of data and in multitasking;
Excellent communication skills; Proven ability to negotiate;
Ability to make decisions and take full responsibility;
Fluent/Native English and Russian languages. teamwork demands
ABOUT XSOLLA
Xsolla is a global video game commerce company with a robust and powerful set of tools and services designed specifically for the video game industry. Since its founding in 2005, Xsolla has helped thousands of game developers and publishers of all sizes fund, market, launch and monetize their games globally and across multiple platforms. As an innovative leader in in-game commerce, Xsolla’s mission is to solve the inherent complexities of global distribution, marketing, and monetization to help our partners reach more geographies, generate more revenue and create relationships with gamers worldwide. Xsolla is headquartered and incorporated in Los Angeles, California, with offices in Berlin, Seoul, and cities worldwide. Xsolla supports major gaming titles like Valve, Twitch, Roblox, Ubisoft, Epic Games, Take-Two, KRAFTON, Nexters, NetEase, Playstudios, Playrix, miHoYo, and more.
For additional information and to learn more, please visit xsolla.com
By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with this Xsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com.
Location: Poland; Spain
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
The role
We are looking for a Treasury Operations and Reconciliations Manager to help run the daily operations that keep money moving safely through Finom Payments. Every payment our customers send or receive must be funded, settled, reconciled and safeguarded across SEPA, instant payments, cards and international transfers.
This is a hands-on senior role at a moment of change. Volumes are growing fast and instant payments run around the clock. We are connecting more directly to payment infrastructure, and new products such as lending and payment acceptance bring new money flows.
The path to a banking license raises the bar on control and reconciliation. You will take a major part in running the operation day to day, alongside a small team, and step in when money doesn't move as it should. You will also play a key role in designing actual money flows for new products, with our product and engineering teams, before they launch.
What you'll do
You perform settlement and reconciliation day to day, making sure every euro is where it should be.
Treasury operations. Daily funding of our payment channels and the buffers behind them, around the clock. Help bring new schemes and settlement models live safely.
Reconciliation across banks, card schemes, payment processors and custodians. Take it from daily balance checks to automated, transaction-level control.
Safeguarding and reporting. Keep client money fully protected every day, and make sure the related regulatory and scheme reporting is accurate and on time.
Funds-flow engineering. Help design how money moves for new products, markets and partners, and get it right before launch. That covers accounts, postings, safeguarding treatment, reconciliation and what happens when something fails.
Escalation. Be the escalation point when money doesn't move as it should. Build the cross-team processes so incidents get resolved fast and don't repeat.
Process and automation. Document how the operation works, remove single points of failure, and automate manual work with our engineering teams.
Capital, policies, models, investment decisions and trade execution sit with the Head of Treasury. You run the operations and say when the numbers stop matching reality. The split keeps policy, execution and reconciliation independent, as a banking licence requires.
Who you are
Three things are essential: you know payment systems in depth, you stay effective in an escalation, and you can engineer funds flows.
Experience in treasury operations, payment operations or reconciliation at an e-money institution, payment institution or bank.
Builder's mindset. You have turned manual, person-dependent work into documented, automated processes, working closely with engineers.
Escalation. You have handled money-impacting payment incidents from first alert to resolution, working with banks, schemes and internal teams.
Payment systems. Hands-on knowledge of rails such as SEPA, SWIFT and card schemes.
Funds-flow engineering. You have taken an active part in designing or rebuilding money flows for new products or payment rails, including the accounts, postings, safeguarding treatment and reconciliation behind them.
Control and clarity. Segregation of duties and audit readiness come naturally to you, and you can explain a complex money flow simply. Fluent English.
Nice to have
STEM education
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Spain; Poland
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
The role
We are looking for a Treasury Operations and Reconciliations Manager to help run the daily operations that keep money moving safely through Finom Payments. Every payment our customers send or receive must be funded, settled, reconciled and safeguarded across SEPA, instant payments, cards and international transfers.
This is a hands-on senior role at a moment of change. Volumes are growing fast and instant payments run around the clock. We are connecting more directly to payment infrastructure, and new products such as lending and payment acceptance bring new money flows.
The path to a banking license raises the bar on control and reconciliation. You will take a major part in running the operation day to day, alongside a small team, and step in when money doesn't move as it should. You will also play a key role in designing actual money flows for new products, with our product and engineering teams, before they launch.
What you'll do
You perform settlement and reconciliation day to day, making sure every euro is where it should be.
Treasury operations. Daily funding of our payment channels and the buffers behind them, around the clock. Help bring new schemes and settlement models live safely.
Reconciliation across banks, card schemes, payment processors and custodians. Take it from daily balance checks to automated, transaction-level control.
Safeguarding and reporting. Keep client money fully protected every day, and make sure the related regulatory and scheme reporting is accurate and on time.
Funds-flow engineering. Help design how money moves for new products, markets and partners, and get it right before launch. That covers accounts, postings, safeguarding treatment, reconciliation and what happens when something fails.
Escalation. Be the escalation point when money doesn't move as it should. Build the cross-team processes so incidents get resolved fast and don't repeat.
Process and automation. Document how the operation works, remove single points of failure, and automate manual work with our engineering teams.
Capital, policies, models, investment decisions and trade execution sit with the Head of Treasury. You run the operations and say when the numbers stop matching reality. The split keeps policy, execution and reconciliation independent, as a banking licence requires.
Who you are
Three things are essential: you know payment systems in depth, you stay effective in an escalation, and you can engineer funds flows.
Experience in treasury operations, payment operations or reconciliation at an e-money institution, payment institution or bank.
Builder's mindset. You have turned manual, person-dependent work into documented, automated processes, working closely with engineers.
Escalation. You have handled money-impacting payment incidents from first alert to resolution, working with banks, schemes and internal teams.
Payment systems. Hands-on knowledge of rails such as SEPA, SWIFT and card schemes.
Funds-flow engineering. You have taken an active part in designing or rebuilding money flows for new products or payment rails, including the accounts, postings, safeguarding treatment and reconciliation behind them.
Control and clarity. Segregation of duties and audit readiness come naturally to you, and you can explain a complex money flow simply. Fluent English.
Nice to have
STEM education
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Metro Manila; Armenia; Cyprus; Georgia; European Union
Workplace: Hybrid
📍 Manila, Philippines | Relocation required
Salmon is a technology-driven financial company building a banking and lending platform across Southeast Asia, starting in the Philippines.
We combine global fintech expertise with deep local market knowledge to make financial services simple, accessible, and useful for millions of people across the region.
7M+ app downloads. 2M+ monthly active users. 10,000+ partner stores. US$310M+ raised from leading global investors.
Manila-based, globally distributed, and hybrid-first — our team spans 45+ countries.
If you want to solve complex problems at scale and impact how millions of people access and manage money, come build with us.
Southeast Asia's fintech moment starts here.
About the role:
You'll turn a growing stream of key partners requests for marketing campaigns into a clear, managed process — from brief to launch — as the team builds a more structured and manageable calendar of partners marketing activities. You'll also lead end-to-end promotional campaigns, from planning and cross-functional coordination through execution and launch.
What you'll do:
- Own promo and communication requests end-to-end, from brief to launch and result confirmation.
- Own the marketing workflow itself — the Jira board, task breakdown, statuses, deadlines, SLAs, templates, automation, and documentation — not just individual projects.
- Work at the intersection of marketing and project/operations management: brief creative functions directly while structuring a complex process with many stakeholders.
What you'll own:
- Run the Jira board as the single entry point for promo and communication requests, checking brief completeness, timeline realism, and task accuracy.
- Break requests into subtasks for design, copywriting, CRM, SMM, website, procurement, legal/permits, and other functions, assign owners, and track dependencies.
- Manage each request end-to-end from brief to delivery/publication and closure, including verifying the actual outcome.
- Track deadlines and real task status, flag risks early, and escalate stalled tasks.
- Maintain a single marketing calendar and keep it in sync with Jira to avoid conflicts across timelines, resources, and overlapping campaigns.
- Develop and improve cross-functional processes: SLAs, request templates, checklists, workflows, escalation procedures, documentation, and Jira automation.
What makes you a strong fit:
- Experience in marketing, marketing operations, or marketing project management, with a working understanding of how marketing campaigns and communications get launched.
- End-to-end experience managing projects or marketing requests with many parallel tasks and stakeholders.
- Strong cross-functional coordination skills — experience working with creative, business, legal, procurement, CRM/SMM, or similar functions.
- Strong structural and process mindset: able to turn a chaotic stream of requests into a clear workflow with defined ownership, timelines, and rules of engagement.
- Hands-on experience with Jira or similar task/project management systems, including boards, statuses, workflows, and task breakdown.
- Strong stakeholder management: able to gather missing information, manage expectations, hold deadlines, and escalate or redirect requests with clear reasoning.
What we offer:
Ownership and flexibility
- Stock option plan — four-year vesting with a 25% cliff after the first year
- Hybrid-first work environment
- Company-provided tools and equipment
- Office in Bonifacio Global City, Manila — a modern, walkable district at the centre of the Philippines' growing tech scene
Health and time off
- Medical insurance support for you and your family through co-funding or reimbursement, depending on your location and subject to policy limits
- Access to an internal mental health support specialist
- 22 vacation days, Philippine public holidays, and 15 sick days
- 105 days of paid maternity leave and up to 14 days of paid paternity leave for employees relocating to Manila
Relocation and family support
- Relocation support for you and your family — including flights, two weeks of accommodation, visas, paperwork, and logistics
- Reimbursement of eligible pet relocation expenses
- USD 2,500 per year for flights home
- Baby and family stipends for employees relocating to Manila: USD 1,000 per month for each child under two and USD 500 per month for each child aged two to 18
Growth and team experience
- Opportunities to learn and share your expertise through internal expert meetups, external conferences, speaking opportunities, and industry publications
- Company-sponsored trips to Manila to meet and work with your team in person
- Regular team offsites, sports activities, and team events
- High-performing teams can earn a dedicated beach house week in Southeast Asia
We believe strong teams are built by people with different backgrounds, experiences, and points of view. Salmon is an equal opportunity employer, and we make hiring decisions based on skills, experience, and potential.
Drive platform adoption and technical health metrics for assigned accounts, ensuring customers fully leverage Expel's capabilities. Build deep technical relationships with security practitioners, architects, and technical leaders who influence platform adoption and integration decisions.
About Upstart:
Upstart is a leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit through technology. The company operates digitally with flexibility for employees to work remotely or from offices in Columbus, Austin, the Bay Area, or New York City.
The Team:
The Bank Secrecy Act/Anti-Money Laundering (BSA/AML) Compliance team designs, implements, and oversees the enterprise BSA/AML Program, Customer Identification Program (CIP), Customer Due Diligence (CDD), sanctions, and suspicious activity compliance programs. The team collaborates with Product, Engineering, Operations, Legal, Fraud, and Enterprise Risk to ensure regulatory compliance and effective risk management.
Role and Responsibilities:
— Lead the design, execution, and continuous improvement of BSA/AML, CDD, Enhanced Due Diligence (EDD), transaction monitoring, and sanctions screening for secured lending, unsecured lending, and deposit account products.
— Serve as a BSA/AML Compliance advisor for deposit product initiatives, collaborating with Product, Legal, Operations, Engineering, and Enterprise Risk.
— Develop and manage BSA/AML compliance initiatives including new deposit product launches, regulatory enhancements, and control improvements.
— Administer ongoing customer due diligence and enhanced due diligence programs aligned with Upstart's CIP, Red Flags Program, and BSA/AML procedures.
— Evaluate risks and typologies to develop transaction monitoring rules and investigation processes.
— Monitor regulatory requirements such as FinCEN guidance, OFAC sanctions, and FFIEC examination expectations, translating changes into business processes and controls.
— Develop key risk indicators (KRIs), key performance indicators (KPIs), and management reporting to assess program effectiveness.
— Provide clear recommendations on regulatory requirements and risk trends to business stakeholders and senior leadership.
— Drive remediation efforts for examination, audit, monitoring, and testing findings to strengthen compliance controls.
Minimum Qualifications:
— Bachelor's degree or equivalent practical experience.
— 7+ years in BSA/AML compliance, financial crimes compliance, or related Risk/Compliance roles within regulated financial institutions.
— Experience with customer onboarding processes including identity verification, CDD, EDD, sanctions screening, and ongoing monitoring.
— Knowledge of regulatory requirements including BSA, USA PATRIOT Act, Customer Due Diligence Rule, and BSA/AML risks related to deposit products.
— Experience developing AML risk assessments, KRIs/KPIs, management reporting, and leading cross-functional compliance initiatives.
— Strong organizational, analytical, and communication skills.
— Ability to identify policy gaps and drive resolution.
— Experience in audit and exam readiness including evidence gathering, testing, monitoring, addressing findings, and responding to requests.
Preferred Qualifications:
— Certified Anti-Money Laundering Specialist (CAMS), Certified AML and Fraud Professional (CAFP), or equivalent.
— Experience implementing and optimizing AML systems including data integration, rules configuration, testing, and validation.
— Experience supporting deposit products such as high-yield savings accounts, certificates of deposit, brokered deposits.
— Familiarity with BSA/AML tools for transaction monitoring, case management, and customer screening.
— Experience working with examiners, auditors, and third parties.
— Knowledge of regulatory change management and implementing new BSA/AML requirements.
— Ability to investigate complex compliance issues, perform root cause analysis, and provide guidance for resolution.
Position Location:
Remote within the United States, with team operating on East/West coast time zones. Employees are encouraged to collaborate in-person during regular onsite sessions occurring once or twice per quarter.
Compensation and Benefits:
— Anticipated base salary range: $115,800 to $160,100 USD per year, dependent on geographic location, skills, experience, and education.
— Additional compensation includes target bonuses, equity compensation, and comprehensive benefits such as medical, dental, vision, 401(k) with company match, employee stock purchase plan, paid time off, family leave, wellness allowances, and more.
Equal Opportunity:
Upstart is committed to inclusive and fair hiring practices and provides reasonable accommodations during the hiring process upon request.
About Upstart:
At Upstart, the mission is to radically reduce the cost and complexity of borrowing for all Americans by leveraging creativity, experimentation, and advanced AI to reshape access to credit. The company partners with banks and credit unions to expand access to affordable credit through technology that uses over 3,000 signals to make smarter, fairer decisions for millions of customers. Upstart operates as a digital-first company with flexibility for employees to work remotely or from offices in Columbus, Austin, the Bay Area, or New York City.
Team and Role:
The Capital Markets team is the funding engine for Upstart’s AI lending marketplace, partnering with institutional investors across various financing and funding solutions including securitizations, whole loan sales, co-investment partnerships, and other structured transactions. The Institutional Capital team has a track record of over $10 billion in funding capacity closed and manages Upstart’s whole loan relationships from lead generation to deal close.
Position Location and Work Format:
The role is remote within the United States, with local team members encouraged to meet in person in New York, NY or Burlingame, CA offices one to three times weekly. The majority of work can be accomplished remotely, with travel required for regular onsite collaboration sessions approximately twice per quarter.
Responsibilities:
— Manage end-to-end investor relationships including structuring, term negotiation, and deal execution
— Drive clarity in ambiguous environments and manage competing priorities with high-quality execution across multiple stakeholders such as legal, operations, analytics, and accounting
— Contribute to building a scalable and resilient capital markets infrastructure as the company grows
— Provide cross-functional teams and senior leaders with clear insights into investor sentiment, market appetite, and emerging funding opportunities
— Coach and mentor other team members regardless of title or level
Requirements:
— 6-8 years of relevant experience in Capital Markets, Structured Finance/Products, investment banking, or related fintech roles
— Extensive skills in modeling, credit analysis, and transaction documentation review
— Proven track record of sound judgment on risk allocation and commercial terms
— Knowledge of consumer lending products such as unsecured personal loans, auto loans, and HELOC is a plus
Compensation and Benefits:
— Anticipated base salary range: $168,400 to $232,900 USD per year, dependent on geographic location and individual qualifications
— Target bonuses, equity compensation, and generous benefits including medical, dental, vision, and 401(k) with company match
— Retirement benefits with company match up to $15,000 annually
— Employee Stock Purchase Plan (US only)
— Comprehensive health coverage and wellness resources
— Paid time off, sick leave, company holidays, and family/parental leave
— Family-centered benefits supporting fertility, parenthood, and caregiving
— Employee Assistance Program offering mental health support
— Financial wellness resources and concierge service (US only)
— Annual wellness and productivity allowances
— Community connection through team events and employee resource groups
— Onsite perks including catered lunches and stocked micro-kitchens at offices
Equal Opportunity:
Upstart is an Equal Opportunity Employer committed to inclusive and fair hiring practices. Reasonable accommodations are available upon request during the application process.
To apply, visit: https://weworkremotely.com/remote-jobs/upstart-capital-markets-manager
Полная стратегическая и операционная ответственность: от позиционирования и P&L до запуска новых продуктов, ценообразования, промо, стратегии по каналам и интегрированных маркетинговых коммуникаций. * Запустить редизайн и репозиционирование ключевого бренда.
Location: Shanghai
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
In Enterprise Technical Account Management (TAM), you will be instrumental in building and maintaining strategic relationships with key clients, ensuring their satisfaction by resolving their technical issues, optimizing their payment solutions and delivering exceptional service with your technical expertise and strong interpersonal skills.
What you’ll be doing:
- Relationship Management: Build and nurture long-term relationships with key clients, serving as their primary point of contact for technical matters.
- Customer Success: Understand our clients' business needs and goals, proactively identify opportunities to optimize their payment solutions, and ensure successful adoption and utilization of our products.
- Technical Support: Provide expert guidance and troubleshooting assistance to clients, addressing their technical inquiries, resolving issues promptly, and ensuring minimal disruption to their payment infrastructure through deep understanding of their integrations and how our products work together.
- Training and Demo: Help upselling efforts with merchant demonstrations and technical training - hold workshops and refreshers on our product offering to keep clients up-to-date with new features and deliverables.
- Project Management: Lead and coordinate the addition of new payment solutions as well as technical migrations for clients as they expand with Checkout.com http://Checkout.com, working closely with cross-functional teams to ensure successful delivery within agreed timelines and specifications.
- Product Feedback: Act as a conduit between clients and internal teams, gathering customer feedback, documenting feature requests, and providing client derived insights to enable continuous improvement of our product roadmap.
- Market Intelligence: Stay up-to-date with industry trends, emerging technologies, and regulatory changes in the payments landscape, sharing relevant insights with clients to help them navigate the evolving landscape.
QUALIFICATIONS
- 8 years of experience in an analytical or technical role with experience managing internal and external stakeholders. This ideally includes effective presentation skills.
- Bachelor's degree in a relevant field (e.g., Computer Science, Information Technology, Business, Economics, Statistics) is desirable or equivalent practical experience in internet technologies and technical processes.
- Familiarity with Payments industry regulations and technical frameworks (3DS, SCA, AVS, MIT)
- Familiarity with API-based integration methods and related tools/frameworks
- Familiarity with front and back end technologies (i.e. JavaScript, CSS, HTML etc)
- Excellent communication and interpersonal skills, with the ability to effectively engage with both technical and non-technical stakeholders.
- Results-oriented approach with a focus on delivering exceptional customer satisfaction.
- Knowledge of payments technology, compliance standards, and security protocols related to payments (e.g., PCI-DSS, PSD2) is a plus.
- Willingness to travel occasionally to client sites as required.
- Good in speaking and writing in both English and Chinese, and in speaking Mandarin
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
УдалённоBeijing, China; Shanghai
УдалённоPoland; Spain
УдалённоSpain; Poland
ГибридMetro Manila; Armenia; Cyprus; Georgia; European Union; 📍 Manila, Philippines | Relocation required; Relocation and family support; Relocation support for you and your family — including flights, two weeks of accommodation, visas, paperwork, and logistics; Reimbursement of eligible pet relocation expenses
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