Вакансии

Location: Baku Workplace: hybrid ABOUT YOU  We are looking for a Site Reliability Engineer who is pragmatic, product-minded, and equally comfortable writing code and running production systems to join our Infrastructure department's SRE team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to own the application-level infrastructure and reliability of a high-traffic commerce domain end to end - from deploy pipelines and Kubernetes manifests to SLOs, capacity planning, and production readiness. Strong Kubernetes, observability, and software engineering skills are essential, along with experience in operating production services in a cloud environment (GCP/GKE or comparable) and partnering closely with product development teams. The ability to hold a dual perspective - understanding both how developers ship features and what infrastructure needs to stay reliable - and to bring the reliability lens into design decisions early will be key to your success in this role. If you're passionate about making complex distributed systems boringly reliable and love building the commerce and monetization backbone that lets game developers around the world get paid, we would love to hear from you! ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. Responsibilities Own the application-level infrastructure: Helm charts, Terraform configurations, Kubernetes deployments, runtime configuration, and service-level networking and integrations Own the domain's observability: design and implement SLOs/SLIs, monitors, alerts, and dashboards for critical services on Datadog and OpenTelemetry-based tooling Help to set up and evolve CI/CD pipelines for domain services (GitLab CI, GitHub Actions), including deploy and rollback automation Perform capacity planning and performance tuning ahead of expected load - product launches, sales events, and regional rollouts - including load testing and performance regression investigation Run Production Readiness Reviews for new services and major changes; define and enforce what "production-ready" means for the domain Support domain incident response: assist with deep investigation of complex incidents, contribute to post-mortems, drive follow-up reliability improvements, and maintain runbooks Build domain-specific automation that reduces operational toil: runbook automation, deploy helpers, recurring operational scripts Maintain and drive a forward-looking reliability roadmap for the domain together with product engineering leads Participate in product team planning, refinements, and architecture reviews, bringing the reliability perspective before design decisions become expensive to change Co-author company-wide SLO/SLI, capacity, and operational standards together with the broader SRE team; contribute improvements directly to shared SRE-operated subsystems Participate in the SRE duty rotation, supporting developers across the company Qualifications & Skills 3+ years of proven SRE, DevOps, or platform engineering experience: on-call or incident response duty, SLO/monitoring ownership, deploy pipeline and infrastructure work for production services Software development background: you have built and shipped backend services, not only operated them - comfortable reading application code during an investigation and writing production-quality automation in at least one language (e.g., Go, PHP) Hands-on Kubernetes experience: Helm, manifests, deploy strategies, debugging application-level performance and networking issues (GKE or another managed Kubernetes) Solid observability practice: building monitors, dashboards, and SLOs/SLIs on a modern platform (Datadog preferred; Prometheus/Grafana experience also relevant), familiarity with OpenTelemetry Infrastructure as Code exposure (Terraform/Terragrunt) for collaboration with platform teams GCP experience (IAM, networking, managed services) Experience building and maintaining CI/CD pipelines (GitLab CI and/or GitHub Actions) Programming/scripting proficiency sufficient to build automation and tooling (e.g., Python, Go, or Bash) Practical experience with incident response, post-mortems, and driving reliability improvements from incidents Strong collaboration and communication skills — this role works embedded with product development teams daily Experience in payments, fintech, e-commerce, or gaming — high-traffic transactional systems Nice to Have: Kubernetes certifications Google Cloud Platform certifications HashiCorp certifications Benefits We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes medical, dental, and vision, PTO, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we're not just building a business; we're cultivating a community that values creativity, collaboration, and the transformative power of play. Equal Employment Opportunity Statement Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act. Criminal History Consideration For the Site Reliability Engineer position, we will conduct a background check that may include the following: Criminal history check Employment verification Education verification Relevance to Job Responsibilities The background check is relevant to this position because of the following role responsibilities: Accessing confidential company data Handling infrastructure that processes sensitive financial transactions Ensuring compliance with regulatory requirements Rights Under the Fair Chance Act Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com. By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with this Xsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com.

Задачи: — Разрабатывать и внедрять новые рыночные подключения и инструменты для связи. — Улучшать и поддерживать существующие высоконагруженные, низколатентные приложения на C++. — Активно снижать задержки для оптимизации торговой производительности. — Обеспечивать операционное совершенство и надежность систем при масштабировании. — Тесно сотрудничать с командами инженеров, аналитиков данных и трейдеров. Требования: — Опыт разработки программного обеспечения на современном C++ не менее 3 лет. — Опыт работы с высоконагруженными, низколатентными системами. — Глубокое понимание алгоритмов, структур данных и шаблонов проектирования. — Знание основ сетевых технологий (REST, Websockets) и протокола FIX. — Владение английским языком на уровне C1 и выше. — Знакомство с AWS, Kubernetes, Python и Kafka. Условия: — Удалённая работа с возможностью релокации в офис в Дубае. — Культура удалённой работы с ежегодными ретритами для работы и отдыха. — Договор B2B с гибкими вариантами оплаты в USD, EUR или USDT. — Конкурентная зарплата с бонусами, зависящими от результатов работы. — Возможность переезда в офис в Дубае.

Responsibilities: • Build AI agents from concept to production, including LangGraph workflows, RAG systems, prompts, tool/function calling, external integrations, and streaming LLM applications. • Develop backend services with FastAPI/async, PostgreSQL/SQLAlchemy, Celery/Kafka, and write tests; assess quality and resolve production issues. Requirements: • Strong Python development and practical LangGraph experience. • Experience building LLM applications and RAG systems with embeddings, vector search, relevance assessment, Qdrant, and hybrid/dense/sparse search. • Git, REST, asynchronous backend development, and independent task completion. • Familiarity with LiteLLM/vLLM and local models such as Qwen or Gemma.

Location: Athens Workplace: OnSite ROLE HIGHLIGHTS - Title: Planner Satellite Manufacturing - MAITE - Location: Athens, Greece - Department: Global Manufacturing Organisation - Reports to: Director of MAITE - Employment type: Permanent - Workplace model: Office - Employment is subject to applicable security screening (incl. SUPO, where required) - Please note we can only accept applications in English WHY THIS ROLE MATTERS: The mission of this role is to be the single planning point for the whole MAITE (Manufacturing, Assembly, Integration, Test and Execution) organisation in Greece: AIT Engineering, Production, Stock & Logistics, Procurement, Quality, and the Cleanroom & Lab. You will build and own one integrated schedule, from the master schedule down to daily work orders, that turns satellite demand into executable work across all of them. You will work with the global planning team, which sets the master plan and component MRP, and turn it into a detailed, executable plan for the site. Unlike traditional satellite builds, LEO constellations demand industrial-scale throughput, modular design adaptability, and tight integration between production, engineering and supply chain. Much of the value sits in the interfaces: sequencing a calibration campaign or a cleanroom intervention so it does not stop a build, holding a slot for a quality inspection, or flagging a long-lead component early enough for procurement to act. The ideal candidate thrives in ambiguity, works comfortably across departments, and improves the planning tools and workflows they inherit where off-the-shelf solutions fall short. You are the reliable source of truth for the site plan: when the plan and the floor disagree, you know first and say so. WHO WE ARE ICEYE delivers space-based intelligence, surveillance, and reconnaissance (ISR) capabilities to governments and allied nations. This includes sovereign and turnkey ISR missions leveraging ICEYE's world-leading synthetic aperture radar (SAR) satellite technology, as well as access to data from the world's largest SAR satellite constellation. These capabilities enable partners to detect and respond to critical changes anywhere on Earth with unprecedented speed and accuracy, day or night and in any weather, supported by ultra high-resolution imagery and high-frequency revisits. As a trusted partner for defense, intelligence, security, and maritime domain awareness, ICEYE's near real-time data creates a tactical advantage for mission-critical operations. Designed for dual use, the platform also serves civil protection and commercial users for natural-catastrophe intelligence, insurance, maritime monitoring (including oil-spill detection), and finance, contributing to global security and community resilience. ICEYE operates internationally with offices in Finland, Poland, Spain, Japan, the UAE, Greece, and the US. The company has more than 1000 employees, inspired by the shared vision of improving life on Earth by becoming the global source of truth in Earth Observation. YOUR DAY-TO-DAY RESPONSIBILITIES - Build, maintain and optimise a single integrated schedule covering AIT Engineering, Production, Stock & Logistics, Procurement, Quality and the Cleanroom & Lab, from the master schedule down to daily work orders, against technical constraints, material availability, labour and facility capacity. - Translate the master plan and component MRP from the global planning team into a sequenced plan for each department, agreeing dates and capacity with the department owners rather than directing their work. Hold slots for cleanroom interventions, calibration campaigns, quality inspections and rework loops so that planned work lands where it costs least, and keep those slots when priorities move. - Run the daily and weekly planning cadence. Coordinate daily schedules with the site team leads, report actual people availability into the capacity plan, publish status, and raise deviations early and factually rather than sitting on them, then drive them to a decision. - Feed the planning cycle. Keep plan versus actuals, milestone status and people availability current and flowing to the global planning team on cadence, so the plan above the site reflects floor reality. - Produce and maintain the artefacts the organisation runs on: master schedule, critical path analysis, capacity plans, sprints and the visual management boards used in daily meetings. - Integrate new product introduction and engineering changes into the plan, including prototype and qualification builds, without disrupting series production. Keep the plan and work order BOMs aligned with the current approved configuration, coordinating with Configuration Management, who own the governed baseline. - Schedule planned downtime deliberately, including preventive maintenance, instrument calibration campaigns and cleanroom interventions, so that they land where they cost least. - Embed quality hold points, inspection windows and rework loops into the schedule rather than absorbing them as overruns, and flag long-lead and shortage risk to Procurement early enough to act. - Keep planning data in NetSuite, Manufacturo (MES), Jira and Smartsheet in sync with the floor: work orders released and closed on time, no phantom work in progress, no conflicting references, and material, WIP and stock status accurate enough to plan from. - Publish and track the organisation-level planning indicators: on-time delivery, schedule adherence and cycle time. Consolidate and report the department-level measures that explain them, including material availability at kit release, inspection turnaround, equipment availability and calibration compliance. These measures remain owned by the department that produces them. Where one moves against the plan, raise it in the planning cadence with its owner and drive it to a decision. WHAT WE’RE LOOKING FOR MUST HAVES: - 5+ years of experience in production, industrial or operations planning in a technological environment (aerospace, defense, maritime, automotive, semiconductor, medical devices, etc.). - Proven scheduling capability across multiple departments or product lines, building and owning a master schedule fully. - Capacity planning across labour, equipment and facilities, with the judgement to state clearly what cannot be done as well as what can. - Deep understanding of manufacturing processes, supply chain logistics and systems engineering, sufficient to challenge a lead time or a routing. - Comfortable reading technical documentation: bills of materials, routings, work instructions and engineering change notices. - Inventory management experience: tracking materials, work in progress and stock accuracy against plan. - Ability to hold competing departmental priorities in balance and reach a decision without formal authority over the teams involved: influence and reliability over authority, and the instinct to raise a problem early rather than sit on it. - Analytical thinking with a data-driven approach to forecasting, problem-solving and decision-making, using Excel, Power BI or similar. - Adaptability to respond quickly to production changes, delays, or evolving technical requirements. - Hands-on experience with ERP/MRP/MES systems and scheduling tools, including responsibility for planning master data accuracy. We use NetSuite, Manufacturo (MES), Jira and Smartsheet, which are being implemented while in use; experience with equivalent systems is fine. - Experience producing visual management for daily operational meetings, and with project tooling such as Jira, Smartsheet or MS Project. - Strong communication skills in English (written & spoken). NICE TO HAVES: - A satellite, aerospace, or another regulated, low-volume / high-complexity manufacturing setting. - Foundational software development skills, such as Python or scripting, useful for automating planning tasks, integrating data sources, or building internal planning tools. - Exposure to Lean or continuous improvement, S&OP cycles, or APICS/ASCM certification. APPLICATION PROCESS - Talent Acquisition Interview - Hiring Manager General Interview - Technical Interview (onsite or virtual), including a Technical Challenge - Leadership & Hiring Team Interview WORKING AT ICEYE At ICEYE, you'll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win. HOW WE WORK (OUR VALUES) - Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way. - Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the "why" behind decisions. - See the big picture: Stay close to what's happening across the company so you can make better decisions. Consider how your work affects others. - Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions. - Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift. - Have fun: What we do matters, and it should be enjoyable. Celebrate progress, take pride in results, and share the wins. WORKING AT ICEYE At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win. HOW WE WORK (OUR VALUES) - Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way. - Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions. - See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others. - Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions. - Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift. - Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins. BENEFITS Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process. - A job that matters in a dynamic Earth Observation environment with a scale-up approach - An independent role with a supportive and diverse work environment - Phone subscription with iPhone of choice - Relocation support (flight tickets, accommodation, relocation agency support) - Time for self-development, research, training, conferences, or certification schemes - Inspiring and collaborative offices and silent workspaces that enable you to focus - A wide variety of the best coffee, tea, snacks, and sweets to accompany your daily space mission - Competitive salary contingent on your experience level, negotiated individually OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table. We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help. Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.

Location: Espoo Workplace: Hybrid ROLE HIGHLIGHTS: - Senior AIT Engineer, Electronics - Location: Espoo, Finland - Department: Global Manufacturing Organisation - Reports to: AIT Engineering Team Manager - Employment type: Permanent - Workplace model: Hybrid / Office - Employment is subject to applicable security screening (incl. SUPO, where required) WHY THIS ROLE MATTERS: The Senior AIT Engineer, Electronics is the integration readiness authority for all electronics and power-related subsystems in ICEYE's satellite. You own the discipline from early design review through Production Readiness Review (PRR), production support, and system verification — ensuring that the entire electronics chain is manufacturable, testable, and takt-compatible at scale. This is not a production execution role. You are the engineer who ensures production can execute: you own the integration logic, the procedures, the technical escalation path, and the feedback loop back to Engineering. You work in a "2-in-a-box" model with subsystem designers, they own the design, you own how it integrates. WHO WE ARE ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth. ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system. ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future. Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.   YOUR DAY-TO-DAY RESPONSIBILITIES   - Own integration readiness for electronics and power subsystems: power management, power conditioning and distribution, battery systems, solar panels, watchdog and contactor systems, electrical interfaces, and power firmware and boot logic across all satellite variants - Act as the satellite-wide electronics expert, the person engineering and production both turn to when electrical behaviour during integration is unclear, unexpected, or blocking - Work in a "2-in-a-box" partnership with Engineering subsystem owners: co-own the PRR package for your discipline, assess manufacturability and testability of design changes early, and ensure no electrical design reaches production without your integration sign-off - Develop, maintain, and continuously improve procedures, flows, and troubleshooting guides for your subsystems by ensuring documentation is technically correct, version-controlled, and production-executable without interpretation - Own Tier-2 technical support for electronics-related non-conformances and integration anomalies: triage, root cause, corrective action, and closure protecting production time and preventing recurrence - Participate in Engineering projects, ensuring that lessons learned translate directly into production-ready documentation and PRR - Train and mentor production technicians on electronics integration steps, building floor-level competence that reduces dependence on engineering escalation - Drive subsystem manufacturing readiness level (MRL) maturity, maintaining an improvement roadmap WHAT WE’RE LOOKING FOR MUST HAVES: - Degree in Electrical Engineering, Electronics Engineering, or a closely related discipline - 6+ years of hands-on experience in electronics integration, assembly, or test engineering in a hardware-intensive environment - Strong understanding of power electronics: power distribution architectures, battery management systems, solar power conditioning, and electrical boot sequences at system level - Demonstrated experience owning a subsystem or discipline end-to-end from design review through integration and verification, not just executing procedures someone else wrote - Proficiency with electronics lab equipment: power supplies, multimeters, oscilloscopes, data acquisition systems, and protocol analysers - Ability to read and interpret electrical schematics, ICDs, and system-level documentation, and to translate them into practical integration and test procedures - Experience identifying and resolving electronics integration anomalies under time pressure, with clear root cause documentation - Excellent communication skills in English written and verbal, across both engineering and production audiences NICE TO HAVES: - Experience in spacecraft, aerospace, defence, or other high-reliability electronics environments - Familiarity with satellite power subsystems or embedded power management firmware behaviour - Experience writing and owning integration procedures for a production environment at scale - Experience with ESD-controlled and cleanroom work environments - Proficiency with Jira or equivalent engineering tracking and NC management systems - Exposure to production readiness reviews (PRR), design reviews (PDR/CDR), or equivalent formal engineering gate processes - Knowledge of IPC standards or equivalent electronics assembly and inspection standards - Python or scripting experience for test automation or diagnostic tooling APPLICATION PROCESS - TA Screening - Hiring Manager Interview - Task - Final Interview Stages WORKING AT ICEYE At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win. HOW WE WORK (OUR VALUES) Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way. - Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions. - See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others. - Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions. - Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift. - Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins. BENEFITS Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process. Base salary range for this position is dependent on experience, and will be negotiated individually. OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table. We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help. Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.

Location: Athens Workplace: OnSite ROLE HIGHLIGHTS - Title: Mechanical AIT Engineer - Department: Global Manufacturing Organisation - Location: Athens, Greece - Reporting to: AIT Engineering Team Leader - Type of Contract: Permanent - Working model: On-site (Occasional travel for environmental test and suppliers facility) - Employment is subject to applicable security screening (incl. SUPO, where required) - Please note we can only accept applications in English Why this role matters: The Mechanical AIT Engineer transforms satellite designs into reliable, flight-ready hardware. You are the technical authority for mechanical and composite hardware in Athens: how satellites are assembled and aligned, what proves they will survive launch, and what evidence exists that every build was done correctly. You define the AIT processes, tooling and ground support equipment the facilities need as they grow from subassembly production towards full satellite integration. You make sure the design, the processes and the tooling can carry production to high throughput, and you feed what you learn on the floor back into design, so that each build is more manufacturable, more testable and more reliable than the last. Who We Are ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth. ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system. ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future. Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific. WHY SHOULD YOU WORK FOR US? ICEYE is at the cutting edge of new technology and we are continuing to build and operate our commercial constellation of SAR satellites. Working with ICEYE, you will be part of making the impossible possible, whilst shaping the Earth Observation industry. You will work with varied, diverse and engaged colleagues to further the ICEYE mission. At ICEYE we realise that without great people we can not succeed, therefore you will be an integral, valued and appreciated colleague, with the ability to directly shape the vision and direction of the business. We actively support Continuous Professional Development, and will provide access to a range of avenues to allow you to succeed, including courses, training and attendance at conferences. ICEYE is a place where your development, your growth and your success is a priority. YOUR DAY-TO-DAY RESPONSIBILITIES AIT PROCESS DEFINITION AND INDUSTRIALISATION - Define the MAITE processes for building sub-assemblies and satellites: integration flows, standard sequences, work packages and test strategy. - Qualify the critical assembly, integration and test processes, using PFMEA and control plans, and define the acceptance criteria and standardised procedures that go with them. - Specify the tooling, equipment and workstations each process needs, anticipating them ahead of programme milestones, and lead the transfer from prototype to series so that processes and tooling can carry production to high throughput. DESIGN MATURITY AND CO-ENGINEERING - Work with Engineering from the concept phase so that design and production constraints are aligned, applying design for manufacturing, assembly and testability (DFM, DFA, DFT) and bringing buildability, tolerance stack-up, tool access and test provisions into internal design iterations before the design is frozen. - Support internal and supplier design and readiness reviews (e.g. PDR, CDR, PRR, IRR, TRR), ensuring designs are mature and ready for transition into production, and identify industrial risks early with the action plans that close them. ASSEMBLY AND INTEGRATION - Lead and execute structural, mechanical and thermal assembly and integration of satellites and sub-assemblies, acting as the technical point of contact for mechanical subsystem integration. - Own the mechanical build standard: torque and preload, locking methods, bonding, composite handling, cleanliness and ESD discipline. - Verify components before integration, perform precision alignment and dimensional verification of critical interfaces, and support the floor hands-on during assembly, harness routing and test setup. VERIFICATION AND ENVIRONMENTAL TEST - Plan, prepare and lead environmental test campaigns, including vibration, shock, thermal vacuum, acoustic and EMC, and guide system-level functional verification. - Design or evaluate test fixtures, derive test levels, and act as the technical point of contact towards internal and external test facilities. - Own mass properties: mass budget, centre of gravity, moment of inertia and launch vehicle interface data. GROUND SUPPORT EQUIPMENT - Specify, design, procure and validate Mechanical Ground Support Equipment for handling, transport, integration and test, from concept and CAD through structural analysis to fabrication oversight. - Verify structural margins, define proof load testing and recertification intervals, and certify equipment before use on flight hardware. SUPPLIER PARTS AND MATERIALS - Act as the technical authority for mechanical and composite parts from suppliers, covering capability assessment, special process review and First Article Inspection. - Act as the technical reference for composite hardware (CFRP panels, honeycomb assemblies, bonded joints, potted inserts), defining handling, machining, acceptance and inspection criteria, including non-destructive inspection where needed. CONFIGURATION, DOCUMENTATION AND ANOMALIES - Maintain as-built configuration and traceability, and apply engineering changes consistently to hardware and documentation. - Troubleshoot and resolve integration issues, and support root cause analysis and corrective actions, coordinating with the Engineering team, the production team and any other team needed to ensure schedule and quality adherence. FACILITIES AND PROCESS REQUIREMENTS - Define the AIT process requirements for the facilities and work with the Global Manufacturing Infrastructure team on the layout that supports them. - Define the contamination control, ESD and handling requirements that integration and test activities must meet, and propose improvements where the process or the environment falls short. STANDARDIZATION AND CONTINUOUS IMPROVEMENT - Capture lessons learned from the floor to improve procedures, tooling, test efficiency and build reliability as production volumes increase, and align with the Global AIT and Engineering teams on product standards and process updates. - Mentor and support local engineers and technicians, sharing AIT best practices and fostering a culture of quality and accountability. WHAT WE'RE LOOKING FOR MUST HAVE - Bachelor's or Master's degree in Mechanical Engineering, Aerospace Engineering, Industrial Engineering or a related field. - 5+ years of hands-on experience in the development, integration, testing or production of complex hardware systems (e.g. aerospace, defense, automotive, semiconductors, satellites), including work on flight or equivalently critical hardware. - Demonstrated experience defining and qualifying assembly, integration and test processes, turning them into standardised work packages, and taking a product from first units towards series production. - Deep technical knowledge in mechanical engineering, with system-level understanding across full product architectures and the ability to spot issues across the interfaces between design, production and operations. - Demonstrated ownership of environmental test campaigns, from specification through execution to reporting. - Practical mastery of precision mechanical assembly (torque and preload, locking methods, bonded and inserted joints, alignment and dimensional verification) and of composite hardware, including its handling and inspection constraints. - Experience specifying, designing or validating MGSE or comparable handling and test tooling. - Ability to read mechanical drawings, CAD models, GD&T and interface control documents, and to translate them into procedures others can execute. - Strong track record of enabling design for manufacturing, assembly and testability (DFM, DFA, DFT), working alongside design teams rather than after them. - Familiarity with verification and configuration management in complex hardware industries, including root cause analysis and non-conformance ownership through to closure. - Working knowledge of cleanroom and ESD discipline. Integration in Athens is typically ISO 8, with ISO 7 and ISO 5 environments also possible. - Experience in multidisciplinary engineering environments, mentoring engineers or technicians, and communicating clearly with designers, production leads and executive stakeholders. - Strong communication skills in English (written & spoken). NICE TO HAVE - Industrialisation and methods toolkit: Lean manufacturing, value stream mapping, standard work, line balancing, capacity planning, APQP or PPAP. - Familiarity with EN 9100 and ECSS standards as applied to space hardware. - Experience defining AIT process or facility layout requirements alongside a facilities or infrastructure team. - CAD and structural analysis proficiency (SolidWorks, NX, CATIA or equivalent) for tooling and fixtures, and metrology with laser trackers, theodolites or CMM. - Non-destructive inspection interpretation on bonded or composite structures. - Hands-on operation of environmental test equipment, or involvement in its acceptance and commissioning. - Automated test scripting (Python or equivalent), and familiarity with PLM, ERP, Manufacturo (MES) or Jira for build records and configuration control. - Launch campaign or launcher interface experience. APPLICATION PROCESS - Talent Acquisition Interview - Hiring Manager General Interview - Technical Interview (onsite or virtual), including a Technical Challenge - Leadership & Hiring Team Interview WORKING AT ICEYE At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win. HOW WE WORK (OUR VALUES) Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way. - Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions. - See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others. - Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions. - Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift. - Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins. BENEFITS Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process. Base salary range for this position is dependent on experience, and will be negotiated individually. OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table. We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help. Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.

Location: Seoul, South Korea About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As an Applied AI team member at Anthropic, you will be a Pre-Sales architect focused on becoming a trusted technical advisor helping large enterprises understand the value of Claude and paint the vision on how they can successfully integrate and deploy Claude into their technology stack. You'll combine your deep technical expertise with customer-facing skills to architect innovative LLM solutions that address complex business challenges while maintaining our high standards for safety and reliability. Working closely with our Sales, Product, and Engineering teams, you'll guide customers from initial technical discovery through successful deployment. You'll leverage your expertise to help customers understand Claude's capabilities, develop evals, and design scalable architectures that maximize the value of our AI systems. Key responsibilities Partner with account executives across South Korea to deeply understand customer requirements and translate them into technical solutions, ensuring alignment between business objectives and technical implementation Serve as the primary technical advisor to enterprise customers across South Korea throughout their Claude adoption journey, from discovery to initial evaluation through deployment. You will need to coordinate internally across multiple teams & stakeholders to drive customer success Support customers building with both the Claude API and Claude for Work Create and deliver compelling technical content tailored to different audiences across South Korea. You will need to be able to run the gamut from technical deep dives for engineering & development teams up to business value focused conversations with executives Guide technical architecture decisions and help customers across South Korea integrate Claude effectively into their existing technology stack Help customers develop evaluation frameworks to measure Claude's performance for their specific use cases Identify common integration patterns and contribute insights back to our Product and Engineering teams Travel occasionally to customer sites for workshops, technical deep dives, and relationship building Maintain strong knowledge of the latest developments in LLM capabilities and implementation patterns Minimum qualifications Experience in technical customer-facing roles such as Solutions Architect, Sales Engineer, or Technical Account Manager Native-level Korean fluency and business-level English required Experience working with enterprise customers, navigating complex buying cycles involving multiple stakeholders Exceptional ability to build relationships with and communicate technical concepts to diverse stakeholders to include C-suite executives, engineering & IT teams, and more Strong technical communication skills with the ability to translate customer requirements between technical and business stakeholders Preferred qualifications 5+ years of relevant experience Experience designing scalable cloud architectures and integrating with enterprise systems Comfortable with python Familiarity with common LLM frameworks and tools or a background in machine learning or data science Excitement for engaging in cross-organizational collaboration, working through trade-offs, and balancing competing priorities A love of teaching, mentoring, and helping others succeed Excellent communication and interpersonal skills, able to convey complicated topics in easily understandable terms to a diverse set of external and internal stakeholders. You enjoy engaging in cross-organizational collaboration, working through trade-offs, and balancing competing priorities Passion for thinking creatively about how to use technology in a way that is safe and beneficial, and ultimately furthers the goal of advancing safe AI systems Deadline to apply: None. Applications will be reviewed on a rolling basis. Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Задачи: - Решить задачу по масштабированию системы - Обеспечить отказоустойчивость системы - Обрабатывать миллионы сообщений в секунду от распределенных устройств на многопоточной Java 11, с модернизацией до актуальных версий - Работать с Hazelcast и Kafka для распределенных вычислений и хранения данных Требования: - Опыт от 5 лет на Java - Опыт на высоконагруженном бэкенде - Опыт работы с многопоточными структурами данных - Будет плюсом: опыт работы с Python

Location: San Francisco Workplace: Hybrid ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE Are you the person on your team who builds the agent everyone else ends up using? We're looking for an AI Engineer to join our Training Product team and do that at Baseten. You'll build AI-driven product features for the customers training and post-training frontier models on our platform, and you'll raise the ceiling on how Baseten itself uses AI internally, turning manual workflows into agentic ones that make every other team faster. You'll work directly with our research engineers to scope and build products, taking ideas from a research loop that already works internally to something customers can run themselves. This is a hands-on role with real autonomy. You'll pick the problems worth solving, build the harnesses, execution flows, and guardrails that make AI systems reliable, and own the results. If you've been shipping agents and want that to be the job, let's talk. EXAMPLE INITIATIVES Take a look at these blog posts written by members of our team: - Baseten Training: an autoresearch substrate https://www.baseten.co/blog/baseten-training-an-autoresearch-substrate/ - Introducing Baseten Loops https://www.baseten.co/blog/introducing-the-baseten-loops-sdk/ - Harnesses are everything. Here's how to optimize yours. https://www.baseten.co/blog/harnesses-are-everything-heres-how-to-optimize-yours/ - Building with NVIDIA Nemotron 3 Ultra and LangChain Deep Agents Code on Baseten https://www.baseten.co/blog/nvidia-nemotron-3-ultra-and-langchain-deep-agents-on-baseten/ RESPONSIBILITIES - Build and ship agentic product experiences, including chat-style and assistant-like interfaces, from prototype to GA. - Design the harnesses, execution flows, and guardrails that make AI systems reliable in production. - Build internal automation and AI tooling that measurably increases the velocity of engineering, research, and go-to-market teams. - Partner with research engineers to scope product opportunities out of internal research workflows and turn them into customer-facing features. - Define and instrument evals so you know whether a change actually improved output quality. - Work throughout the stack (API layer, backend, agent orchestration, frontend) to implement features end to end. - Use Baseten's own training and inference products yourself to develop intuition around customer workflows. - Identify where AI can replace manual process across the company and build the thing rather than write the proposal. - Fix bugs and resolve customer issues with urgency. REQUIREMENTS - 5+ years of experience building and shipping software applications. - Demonstrated experience building AI or LLM-powered products, agents, or agentic workflows that real users depend on. - Strong software engineering fundamentals and the ability to clear a real technical bar, not just prompt well. - Ability to build accurate mental models of how systems work under the hood, including the models and harnesses you're building on. - Proficiency in Python, with fluency in at least one other language. - Comfort working autonomously in a fast-moving environment with limited structure. - Ability to move between customer-facing product work and internal tooling and automation. - Strong communication skills, with the ability to bridge technical depth and business needs. NICE TO HAVE - Experience as a founding engineer or early employee at a startup. - Experience building evals, agent observability, or tooling for non-deterministic systems. - Familiarity with agent frameworks and harnesses (LangChain, Claude Code, Codex, OpenCode, MCP). - Experience with model development methods like supervised fine-tuning, reinforcement learning, synthetic data generation, LoRA, and full fine-tunes. - Frontend fluency. BENEFITS - Competitive compensation, including meaningful equity - (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents - Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!) - Paid parental leave - Fertility and family-building stipend through Carrot - (U.S. only) Company-facilitated 401(k) - Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities. Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you. At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).

Location: Tokyo, Japan About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role The IT Operations team keeps Anthropic running — we make sure every employee can do their best work without friction. We're seeking an IT Support Engineer who combines deep technical skills with a genuine service mindset and sound judgment. Anthropic is growing fast, and our IT operations need to keep pace. That means onboarding at scale, automating repetitive processes (including with Claude), and continuously improving the employee experience. You'll handle support challenges across our primarily macOS environment while contributing to the operational improvements that help us scale. You'll work closely with IT Engineering and Security, with opportunities to grow into more technical infrastructure work over time. Responsibilities End-User Support Triage and resolve issues across hardware, software, networking, and accounts — primarily through our ticketing system, with additional support via Slack and in-person Diagnose and resolve issues across macOS, ChromeOS, iOS, Android, and our core SaaS platforms (Google Workspace, Slack, GitHub, Atlassian) Troubleshoot device issues, including enrollment, configuration profiles, and policy enforcement Support access management and employee lifecycle workflows (onboarding, offboarding, reorgs) Handle escalations requiring cross-team coordination Participate in an on-call rotation for urgent issues outside business hours Provide hands-on support for user technology, AV systems, conference rooms, and printers Communication & Documentation Communicate clearly with users of all technical levels Write and maintain internal documentation including runbooks, how-to guides, and knowledge base articles Identify patterns in support requests, surface recurring issues to the team, and identify opportunities for automation or systemic solves Operational Improvement Help streamline onboarding and other high-volume operations as the company scales Contribute to automation efforts Maintain and improve device management, identity, and access systems Assist with scripting (Bash, Python) to automate repetitive tasks You may be a good fit if you Have 7+ years of hands-on IT support experience, ideally in a fast-paced or high-growth environment Are an excellent communicator who genuinely enjoys helping people solve problems Have strong troubleshooting skills and are methodical, curious, and persistent Demonstrated supporting macOS endpoints and comfortable supporting ChromeOS, iOS, and Android Have significant experience with Google Workspace administration Have experience with Slack administration — workspace management, permissions, and troubleshooting Have substantial experience supporting and administering additional SaaS tools Understand identity and access fundamentals — SSO, MFA, directory services Are familiar with MDM fundamentals and endpoint management concepts Have experience with basic scripting (Bash or Python) for automation Take ownership of problems and follow through until they're resolved Think beyond the immediate fix — you ask "why did this happen?" and "how do we prevent it?" Are organized enough to manage competing priorities without things falling through the cracks Propose solutions when you see a process that doesn't scale Are looking to develop deeper technical skills and take on more complex systems administration challenges over time Strong candidates may also Be familiar with zero-trust security concepts and endpoint security tooling Have experience with networking basics — DNS, DHCP, VPNs, networking fundamentals Have contributed to IT projects beyond day-to-day support (migrations, tool rollouts, process redesigns) Have experience using AI tools to improve personal or team productivity Location This role is based in Tokyo, Japan and there is a 4 day/week in office expectation. What Makes This Role Unique You'll be joining a high-impact IT team supporting some of the world's leading AI researchers and engineers. The pace is fast and you'll have real ownership over your work. This isn't a role where you follow rigid scripts — you'll be trusted to use your judgment, improve our processes, and grow with the team. Because we're scaling rapidly, you'll have meaningful opportunities to shape how IT operations work at Anthropic. Deadline to apply: None. Applications will be received on a rolling basis. Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: India Workplace: Remote ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE As a Deployment Strategist Lead, you'll be fully responsible for opening up a new market for ElevenLabs, and building a team to make it happen. This is a senior position in which you’ll operate as if a co-founder, working alongside an experienced sales leader, of an effective startup moving from 0 -> 1 within our broader org, aiming to deploy our voice AI technology at the most Strategic customers in the market against their most challenging problems. All the while you’ll be able to leverage support from the rest of ElevenLabs to accelerate. You will be responsible for hiring the team you need, winning the first customers in the market and ensuring that our product generates impact for them. No two days are the same, but you should expect to: - Meet with strategic customers to understand their critical audio and voice AI needs and locate their biggest pain points. - Build and lead a team of forward deployed engineers within the region. - Identify relevant use cases through deep engagement with customer problems and workflows, and work with Engineers to implement our voice and audio AI technology into innovative solutions. - Design and architect bespoke integrations for customers, ensuring our technology fits seamlessly into their products and operations. - Guide customers on best practices for implementing our voice and audio AI models to maximize their effectiveness. - Present the results of our work and proposals for future work to audiences ranging from technical teams to C-suite executives. - Collaborate with our Research and Product teams to incorporate field insights into ElevenLabs' software products and AI models. - Build and deliver compelling demos of our voice and audio AI technology to new and existing customers. - Scope out potential applications in new industries and expand our AI solutions across different sectors globally. - Take full ownership of end-to-end execution of major projects for our most strategic partners, working hands-on to deliver high-impact solutions. - Collaborate daily with our customers' engineering and executive teams to ensure optimal implementation of ElevenLabs' technologies. REQUIREMENTS - Executive Stakeholder Engagement: Proven experience engaging and influencing C-suite and VP-level stakeholders, both internally and at customer or partner organizations. - People Leadership: Demonstrated ability to hire, develop, and manage high-performing technical teams while fostering a collaborative and results-driven culture. - Basic proficiency in Python and understanding of API integration to implement scripts and help with prototyping/demo building. - Excellent communication and problem-solving skills, especially in terms of ability to summarize complex technical concepts and using logic in pursuing optimal solutions. - Technical aptitude to quickly understand our voice and audio AI models and their applications. - Strategic and Commercial Awareness: Ability to align technical strategy with business objectives, with an understanding of deal structures, go-to-market motions, and revenue impact. - Nice to have: Partner Ecosystem Development - Experience identifying, building, and nurturing relationships with system integrators, resellers, and technology partners to drive market growth. LOCATION This role is remote-first, so it can be executed from anywhere in India, with a preference of Bangalore. Expect regular travel for customer onsites. Fluency in English and a deep understanding of the regional and cultural nuances is required. We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: Portugal; Georgia; Bulgaria; Vietnam; Cyprus; Montenegro Engage with the business objectives behind key tasks: pricing for B2B/B2C, forecasting and optimization of financial and operational metrics, incident prioritization, and improving customer journey efficiency (revenue growth, cost savings, business impact). Drive ML projects end-to-end: from problem definition and formalization to modeling, piloting, and presenting results. Collaborate with data engineers to collect the necessary datasets and assess implementation feasibility. Work with analysts on A/B test design: defining metrics, splits, and interpreting results. Develop models (classic ML and DL, time series, uplift modeling), conduct error analysis and performance evaluation. Prepare models and code for transfer to production infrastructure (deployment and releases handled by the technical team). Take ownership of model quality, monitor key metrics, and collaborate with the team on degradation issues and improvement plans. Requirements 3+ years of experience as a Data Scientist. Proven experience with end-to-end ML projects (ability to oversee the entire process). Strong knowledge of classical machine learning techniques (feature engineering, classification, regression, boosting, etc.). Hands-on experience with uplift modeling and time series tasks (with real business applications). Experience working with business stakeholders and understanding optimization problems: pricing, B2C, LTV, retention, AB testing, and more. Proficient in Python for DS/ML (writing clean, readable code for models and experiments). Confident SQL user (able to build datasets, write joins, and perform data analysis). Nice to have: experience with MLflow/DVC, pipelines (Airflow or similar), anomaly detection/anti-fraud, deep learning (PyTorch/TensorFlow), and model monitoring. Benefits A fully flexible work schedule — there’s no pressure to start work at exactly 9:00 AM; what matters is achieving results and moving forward; Each person in our team is encouraged to choose their preferred work format. You can work fully remotely, come to the office, or choose a hybrid work model; We are an ambitious and supportive team who love what they do, appreciate each other, and grow together; The growth and development of each employee is our priority, so we have internal programs available for adaptation and training, development of soft skills and leadership abilities that are tailored individually to each employee; We also provide partial compensation for employees participating in external training and conferences; In tourism, it's difficult to grow without an excellent knowledge of English, and we support our employees' language learning goals — we organize group and individual lessons, plus speaking clubs with colleagues from all over the world; And, of course, to encourage you to travel more, we offer corporate prices on hotels and other travel services; We prioritize well-being and are committed to supporting the overall health and work-life balance at ETG. As part of this commitment, we provide MyTime Day Off - an extra day off that is designed to give our employees the flexibility to focus on important matters, whether it’s taking care of their health, mental recharge, addressing personal issues, or any other important activities. Learn more about our data protection practices in our Privacy Policy: https://www.emergingtravel.com/career/hr-policy/

Location: Warsaw, Poland; Kraków, Poland We are seeking a Build and Release Engineer to help improve the build and deployment pipeline for our games and tools. In this role, you will be working closely with Engineering and QA teams to advance and optimize the build pipelines and improve redundancy of our build services. Responsibilities Support and improve development pipelines that the core team relies upon for day-to-day game development (Continuous Integration, build verification and deployment, performance, stability, etc.); Analyze build system’s performance, troubleshoot and resolve build and deployment issues, work with engineering teams to prevent future issues; Keep the build tools up to date, coordinating the updates with other teams; Review proposed solutions and code written by peers; Update pipeline documentation and configuration guides; Take responsibility for efficiency and maintainability of the build system; Maintain and extend platform tools; Hands-on contribution to the game development as a secondary role. [PL] Poszukujemy Inżyniera ds. Budowy i Wydawania Oprogramowania, który pomoże usprawnić nasz proces budowania i wdrażania gier oraz narzędzi. Na tym stanowisku będziesz ściśle współpracować z zespołami programistycznymi oraz zapewnienia jakości w celu rozwoju i optymalizacji procesów tworzenia oprogramowania, a także zwiększenia niezawodności naszych usług budowania. Zakres obowiązków Wsparcie i rozwój procesów programistycznych, na których kluczowy zespół polega w codziennej pracy nad grami (Ciągła Integracja / CI, weryfikacja i wdrażanie kompilacji, wydajność, stabilność itp.); Analiza wydajności systemu budowania, diagnozowanie i rozwiązywanie problemów związanych z kompilacją oraz wdrażaniem oprogramowania, a także współpraca z zespołami inżynierskimi w celu zapobiegania ich występowaniu w przyszłości; Utrzymywanie narzędzi do kompilacji w aktualnych wersjach przy jednoczesnej koordynacji aktualizacji z innymi zespołami; Recenzowanie proponowanych rozwiązań oraz kodu pisanego przez innych członków zespołu; Aktualizowanie dokumentacji procesów oraz instrukcji konfiguracji; Dbanie o wydajność i łatwość utrzymania systemu budowania oprogramowania; Utrzymanie i rozwój narzędzi platformowych; Aktywny, bezpośredni udział w procesie tworzenia gier w ramach dodatkowej roli. Requirements Development and debugging experience in C++; Good grasp on Computer Science fundamentals (algorithms, data structures, operating systems); Familiarity with version control systems (Perforce, Git, SVN); Familiarity with Gradle or XCode; Good analytical & troubleshooting skills; Strong communication skills; Good written English skills; Self-driven and a team player with a solid work ethic; Inspired to make everyone's job easier by improving team efficiency and reducing technical barriers. Would be a plus Development experience in the following languages: Python, C#, TypeScript; Experience with build automation and CI/CD tools (e.g. TeamCity, Jenkins); Experience with configuration management and infrastructure as code tools (e.g. Terraform, Ansible, Puppet, etc.); Experience with Windows administration and PowerShell; Experience with OSX and Linux environments; Experience with cloud technologies, specifically AWS; Experience with branching and merging; Experience with mobile development and publishing; Experience working across internal and remote engineering teams using agile methodologies. [PL] Wymagania Doświadczenie w programowaniu i debugowaniu w języku C++; Dobra znajomość podstaw informatyki (algorytmy, struktury danych, systemy operacyjne); Znajomość systemów kontroli wersji (Perforce, Git, SVN); Znajomość narzędzi Gradle lub Xcode; Bardzo dobre zdolności analityczne oraz umiejętność rozwiązywania problemów; Silne umiejętności komunikacyjne; Dobra znajomość języka angielskiego w pismie; Samodzielność, umiejętność pracy w zespole oraz wysoka etyka zawodowa; Motywacja do ułatwiania pracy innym poprzez zwiększanie efektywności zespołu i usuwanie barier technicznych. Mile widziane Doświadczenie w programowaniu w językach: Python, C#, TypeScript; Doświadczenie z narzędziami do automatyzacji budowania oprogramowania oraz CI/CD (np. TeamCity, Jenkins); Doświadczenie z narzędziami do zarządzania konfiguracją oraz Infrastructure as Code (np. Terraform, Ansible, Puppet itp.); Doświadczenie w administracji systemem Windows oraz znajomość PowerShell; Doświadczenie w pracy w środowiskach macOS i Linux; Doświadczenie z technologiami chmurowymi, w szczególności AWS; Doświadczenie w zarządzaniu gałęziami kodu i ich scalaniu; Doświadczenie w tworzeniu i wydawaniu aplikacji mobilnych; Doświadczenie w współpracy z wewnętrznymi oraz rozproszonymi zespołami inżynierskimi w oparciu o metodyki zwinne (Agile). Benefits [EN] Medical Care package MyCafeteria system - including Multisport card and more Employee Assistance Program (EAP), offering confidential legal, financial, and personal counseling English or Polish language classes Sensibly flexible working hours Additional benefits: Care Bonus to cover health, educational and safety needs, corporate parties and team buildings [PL] Pakiet opieki medycznej System MyCafeteria – w tym karta MultiSport i wiele więcej Program Wsparcia Pracowników (EAP) – oferujący poufne porady prawne, finansowe oraz psychologiczne/osobiste Lekcje języka angielskiego lub polskiego Elastyczne godziny pracy (w ramach potrzeb projektu) Benefity dodatkowe: Care Bonus (pokrywający wydatki związane ze zdrowiem, edukacją i bezpieczeństwem), imprezy firmowe oraz wyjazdy integracyjne

Location: Belgrade, Serbia We are seeking a Build and Release Engineer to help improve the build and deployment pipeline for our games and tools. In this role, you will be working closely with Engineering and QA teams to advance and optimize the build pipelines and improve redundancy of our build services. Responsibilities Support and improve development pipelines that the core team relies upon for day-to-day game development (Continuous Integration, build verification and deployment, performance, stability, etc.); Analyze build system’s performance, troubleshoot and resolve build and deployment issues, work with engineering teams to prevent future issues; Keep the build tools up to date, coordinating the updates with other teams; Review proposed solutions and code written by peers; Update pipeline documentation and configuration guides; Take responsibility for efficiency and maintainability of the build system; Maintain and extend platform tools; Hands-on contribution to the game development as a secondary role. Requirements Requirements Development and debugging experience in C++; Good grasp on Computer Science fundamentals (algorithms, data structures, operating systems); Familiarity with version control systems (Perforce, Git, SVN); Familiarity with Gradle or XCode; Good analytical & troubleshooting skills; Strong communication skills; Good written English skills; Self-driven and a team player with a solid work ethic; Inspired to make everyone's job easier by improving team efficiency and reducing technical barriers. Would be a plus Development experience in the following languages: Python, C#, TypeScript; Experience with build automation and CI/CD tools (e.g. TeamCity, Jenkins); Experience with configuration management and infrastructure as code tools (e.g. Terraform, Ansible, Puppet, etc.); Experience with Windows administration and PowerShell; Experience with OSX and Linux environments; Experience with cloud technologies, specifically AWS; Experience with branching and merging; Experience with mobile development and publishing; Experience working across internal and remote engineering teams using agile methodologies. Benefits Working with an international team of world-class professionals on exciting and challenging projects Learning & Development opportunities – mentoring, lectures, participation at industry conferences and events Medical Care package Sensibly flexible working hours Breakfasts, snacks and fruits available during the day, tea and coffee machines

Location: Yerevan, Armenia We are seeking a Build and Release Engineer to help improve the build and deployment pipeline for our games and tools. In this role, you will be working closely with Engineering and QA teams to advance and optimize the build pipelines and improve redundancy of our build services. Responsibilities Support and improve development pipelines that the core team relies upon for day-to-day game development (Continuous Integration, build verification and deployment, performance, stability, etc.); Analyze build system’s performance, troubleshoot and resolve build and deployment issues, work with engineering teams to prevent future issues; Keep the build tools up to date, coordinating the updates with other teams; Review proposed solutions and code written by peers; Update pipeline documentation and configuration guides; Take responsibility for efficiency and maintainability of the build system; Maintain and extend platform tools; Hands-on contribution to the game development as a secondary role. Requirements Requirements Development and debugging experience in C++; Good grasp on Computer Science fundamentals (algorithms, data structures, operating systems); Familiarity with version control systems (Perforce, Git, SVN); Familiarity with Gradle or XCode; Good analytical & troubleshooting skills; Strong communication skills; Good written English skills; Self-driven and a team player with a solid work ethic; Inspired to make everyone's job easier by improving team efficiency and reducing technical barriers. Would be a plus Development experience in the following languages: Python, C#, TypeScript; Experience with build automation and CI/CD tools (e.g. TeamCity, Jenkins); Experience with configuration management and infrastructure as code tools (e.g. Terraform, Ansible, Puppet, etc.); Experience with Windows administration and PowerShell; Experience with OSX and Linux environments; Experience with cloud technologies, specifically AWS; Experience with branching and merging; Experience with mobile development and publishing; Experience working across internal and remote engineering teams using agile methodologies. Benefits Working with an international team of world-class professionals on exciting and challenging projects; Learning & Development opportunities – mentoring, lectures, participation at industry conferences and events; Medical Care package; Sensibly flexible working hours; Breakfasts, snacks and fruits available during the day, tea and coffee machines; Friendly team and a family-like environment; Additional benefits – care bonus to cover health, educational and safety needs.

Location: United States, San Diego, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. As a member of the Production Operations Engineering team within the platform technology group, you will help keep key user experiences on the platform available, resilient and high performing across time zones and critical business periods, while continually enabling our service teams to deliver new and exciting products and technical features. The team is trusted to respond when production services need support, including through rotational on-call, incident response and urgent operational escalations. You will be empowered to define and lead technical initiatives, helping identify and proactively drive improvements in process, technology and production operations supporting millions of users. This Staff individual contributor role carries broad technical ownership: a recognized expert and hands-on system architect whose decisions shape reliable production services across multiple partner teams. The ideal candidate brings deep full-stack engineering and production experience, strong automation instincts, cloud/container operations expertise, incident leadership, and curiosity for using AI-assisted workflows to improve operational quality, release confidence and delivery speed. Responsibilities: Lead application operations and production support for internal and public-facing services in AWS and container environments, with focus on availability, resiliency, scalability, performance and security. Define and evolve production operations architecture, readiness standards and reusable patterns for services/features, including automation, monitoring, runbooks, rollback plans and operational acceptance criteria. Architect and scale tools, scripts and automation frameworks across API/service telemetry, release validation and operational readiness to reduce toil and improve incident response. Establish CI/CD operational gates, production validation practices and governance mechanisms that improve release confidence, scalability and engineering velocity. Advance observability, event correlation and operational metrics using service health signals, automation health, release risk indicators, dashboards and alerts that reduce MTTD and MTTR. Partner with SRE, data services, CI/CD, service engineering, platform hosting, product and business teams to shift reliability left and improve shared ownership of production quality. Lead performance, capacity, infrastructure modernization and cost optimization for services using AWS, Kubernetes, EKS/UKS, autoscaling and related cloud patterns. Use AI-assisted and agentic tools, such as Codex, Claude, Cursor or similar, to accelerate development, operational automation and production-signal analysis. Provide rotational on-call support and improve incident workflows using Slack, JIRA, ServiceNow, BigPanda and related escalation systems; lead RCA and systemic fixes for recurring production issues. Key Qualifications: Staff-level hands-on engineer equally comfortable with software development, systems engineering, production operations and service architecture. System Architect and full-stack engineer who connects customer experience, application behavior, APIs, data flows, infrastructure and operational controls into resilient designs. Proven ability to define operational standards, quality gates, reusable frameworks and governance practices across teams. Independent technical leader who influences cross-functional partners, mentors engineers and drives adoption of scalable practices. Strong systems-thinking and troubleshooting depth across runtime, cloud, Kubernetes/EKS/UKS, network, observability, release and incident layers. Required Skills: Distributed service architecture and operations, Unix/Linux systems internals, networking, TCP/IP, HTTP/HTTPS, DNS, load balancing and API troubleshooting. AWS service operations, including ALB, Route 53, API Gateway, Lambda, RDS, DynamoDB, ElastiCache and Java/API services. Containers and orchestration, including Docker, Kubernetes, EKS/UKS and Fargate. Automation and software development in Python, Go or Java; source control and configuration management using GitHub/Git, Ansible, Chef or similar. Infrastructure as Code and CI/CD using Terraform, CloudFormation, Jenkins, Spinnaker or comparable tooling. Observability, incident management and collaboration tooling such as Datadog, CloudWatch, Splunk, Grafana, BigPanda, Slack, JIRA and ServiceNow. Strong communication skills with the ability to adjust messaging by audience, translate complex technical issues for cross-functional business partners, and articulate both technical detail and customer/business impact. Data reporting, analytics or operational data platforms such as SQL, MySQL, Oracle, Snowflake or big data systems. AI-assisted development or agentic engineering workflow experience using tools such as Codex, Claude, Cursor or similar. Experience: BS degree or equivalent in Computer Science, Software Engineering or related technical area. 10+ years operating and supporting services in production environments at scale. 5+ years AWS Cloud experience deploying, tuning and operating Java/API services. Hands-on incident management experience, including on-call, incident coordination, stakeholder communications, RCA and corrective-action tracking. Payment processing, commerce, entitlement, wallet, fraud or financial systems experience is a plus. At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. $199,400 — $299,200 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Bengaluru, India Workplace: Remote ABOUT AVOCA Avoca is transforming how home service companies engage with their customers. Our AI-powered conversational agents handle every high-value inbound call, from booking jobs, qualifying leads, and driving higher revenue, all at a speed and consistency unmatched by human call centers. We're a Series B startup backed by Kleiner Perkins, Meritech Capital, General Catalyst, and other top-tier investors, with $125M raised and a $1B valuation. We grew 10x in 2025 and have scaled to 170+ employees in under two years across our NYC headquarters and Santa Barbara office. In a $1T+ market where 85% of missed calls go to competitors, we're building the category-defining platform for AI-driven customer engagement, serving the largest brands in home services. With high-energy, in-office teams in both locations, every hire here has an immediate and visible impact. Must be available to work during Eastern Time Zone (EDT/EST) business hours ABOUT THE ROLE We're looking for a highly technical Deployment Engineer to join our remote team. As a DE, you'll embed directly with customers — understanding their operations, designing tailored AI solutions, and deploying systems that deliver immediate impact from day one. You'll take ownership of deployments, integrations, and operational support of Avoca's voice agent products in live customer environments, operating with high autonomy in ambiguous, high-stakes situations. This role requires deep technical expertise, strong root-cause diagnosis skills, and exceptional communication to keep our solutions running reliably in production. WHAT YOU’LL DO - Embed with customers to understand their operations and deliver working AI solutions from day one - Deploy, integrate, and maintain Avoca's voice agent products within complex customer infrastructure - Build and maintain the infrastructure behind conversational AI — APIs, integrations, monitoring, and feedback loops - Diagnose production issues and perform deep root-cause analysis across distributed systems, APIs, and LLM-powered workflows - Translate business requirements into technical architectures and deployment plans - Identify patterns across deployments and feed insights back into the product roadmap - Monitor and optimize product performance in production, working directly with LLMs and distributed systems - Communicate complex technical issues clearly to both technical and non-technical stakeholders - Document solutions, best practices, and troubleshooting processes to raise the whole team's operational bar WHAT YOU'LL BRING - 2+ years of software engineering experience, preferably backend or systems-focused - Proficiency in Python (TypeScript/JavaScript a plus) - Hands-on experience with microservices architectures, APIs, SQL/NoSQL databases, networking, and distributed systems - Familiarity with major cloud providers (AWS, GCP, or Azure) - Experience diagnosing and debugging production systems and integration environments - Strong communicator, able to work with both technical and non-technical, customer-facing stakeholders - Experience with LLMs, prompt engineering, vector databases, or AI agent frameworks - Customer-facing technical experience is a plus - Ability to work remotely while collaborating with a high-performing team across US time zones   WHY AVOCA At Avoca, you’ll be part of a team that’s building a category-defining company at the center of a massive market opportunity. We’re a fast-moving, collaborative team with a culture designed for builders who thrive on speed, iteration, and impact. Avoca provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

Location: Remote (USA) Workplace: remote Arcadia is dedicated to happier, healthier days for all. We believe that there is a better healthcare world – one powered by data. Our platform transforms complex, diverse data into a unified foundation for health, helping organizations deliver better care, boost revenue, and lower costs.   We’re a team of fiercely driven individuals committed to making healthcare more sustainable—and we’re looking for passionate people to help us get there.   For more information, visit arcadia.io.     Why This Role Is Important to Arcadia Analytics sits at the center of how Arcadia turns complex healthcare data into better outcomes and smarter decisions. On the product side, that means building and owning the productized analytics engines — risk, medical economics, episodes-of-care, and more — that power Arcadia's platform company-wide, built once and delivered at scale across our entire customer base. On the Customer Insights side, that means going deep on a specific customer's specific problem: custom data models, bespoke dashboards, advisory work, and long-running embedded programs that don't fit a one-size-fits-all product. We describe Customer Insights' work as sitting between a platform and a plan — more customized and hands-on than an off-the-shelf reporting product, more flexible and embedded in the customer's actual decisions than a traditional outsourced consulting engagement. We're currently hiring for several closely related analyst roles across this broader Analytics organization — spanning ownership of one of Arcadia's core analytics engines, program-specific analytical development for a major state Medicaid risk-stratification initiative,  a ground-up registry build for a national quality organization, versatile project and retainer delivery across our health system and payer customers, and dedicated analytics support for a major national health plan's Medicaid program. All of these roles sit at the Senior Analyst or Lead Analyst level, combine technical excellence with real influence over analytic strategy and (for some placements) product direction, and shape how Arcadia and its customers use data to improve population health outcomes, reduce costs, and enable smarter healthcare decisions. The skills and experience below are characteristic across these roles as a set — not every requirement applies to every specific seat, and we don't expect any one candidate to bring all of it. We'll work with you during the interview process to identify which role is the best fit for your background and interests. What Success Looks Like In 3 months Ramp into your specific engagement's data model, technical stack, and stakeholder relationships — most Customer Insights engagement has real history and context to build into, not a blank slate Learn Arcadia's core analytics platform and toolset (QuickSight, Foundry, dbt, the AWS ecosystem) as used in your engagement Deliver your first piece of analytical work that demonstrates clear value to your engagement's stakeholders  In 6 months Own meaningful pieces of delivery independently — whether that's a program's analytical development, a portfolio of retainer/project work, or a dedicated account's dashboarding and reporting Be a credible, independent presence in front of the customers or partners tied to your engagement Contribute to at least one reusable analytical asset, framework, or automation that extends beyond your immediate engagement Begin taking on the ongoing health of your area, not just its delivery — standing up a backlog/tech-debt process, or growing into a broader backup role alongside your engagement's primary owner, depending on placement In 12 months      Be a recognized expert in your engagement area, trusted with its most complex or ambiguous work  Actively identify and pursue opportunities for automation, scalability, and reuse across your work Have grown into deeper ownership than where you started — full backup or co-owner on an account, sole steward of a program's tech-debt and backlog, or, for analytics-engine placements, the architect shaping that engine's roadmap toward being market-leading What You'll Be Doing Technical Analytical Delivery Translate ambiguous or partially-scoped business and clinical questions into a concrete, buildable data plan, then build the underlying data model, code, and analysis on top of it Develop and maintain analytical pipelines and reusable data assets using SQL, dbt, and Arcadia's core data platform (Foundry, AWS data lake environments) For analytics-engine placements: serve as the lead analytics strategist for at least one of Arcadia's productized analytics engines (e.g., risk, medical economics, episodes-of-care), owning it end-to-end while contributing to others For engagements involving predictive or risk models: design and build the models, partnering with a dedicated Data Science team on training and validation — a consultative relationship, not a daily modeling partnership Build dashboards, provider scorecards, registries, self-service reporting tools, benchmarking views, and other analytical deliverables (QuickSight and beyond) on top of that modeling work, as the engagement calls for it Maintain the analytical integrity and quality of your work, flagging issues before they reach a customer or partner; for senior placements, oversee analytic quality standards and rigor across engagements more broadly, not just your own Program and Project Management Manage delivery — whether that's a single program's delivery calendar and decision log, or a portfolio of concurrent projects across multiple customers — surfacing risks and tradeoffs before they become blocking issues Create client-facing materials — status decks, decision memos, technical explainers — tailored to a range of stakeholders, from highly technical counterparts to policy or business stakeholders with limited technical background Delegate routine or repeatable work to junior analysts as your engagement grows, and help cross-train others for coverage Lead cross-functional analytic initiatives that span multiple teams or engagements Customer and Cross-Functional Partnership Serve as a primary or supporting day-to-day contact for your engagement's customers or delivery partners, navigating scope and timeline conversations directly Partner with Customer Management, Growth, Product, Technical Operations, and/or Engineering — depending on placement — on account strategy, product direction, or analytics roadmap; for analytics-engine placements, partner closely with product and engineering to deliver Arcadia's analytics roadmap and contribute directly to product innovation Hold real authority at the boundaries where your work meets someone else's — able to require rework or hold a handoff that isn't ready (e.g., with a partner Data Science team), or push back on what's actually worth building with Customer Management, Growth, or Product , rather than defaulting to whatever's asked Act as an internal thought leader on your area of expertise, contributing to Arcadia's broader analytics strategy and reusable methodology — and, for some placements, an external one, representing Arcadia's analytic capabilities at customer meetings, industry conferences, and in publications Team Contribution Mentor and develop junior analysts, building organizational capacity beyond your own individual delivery Take ownership of your area's long-term health, not just its immediate delivery — a backlog/tech-debt log, a growing backup role on an account, or a roadmap for an analytics engine, depending on placement Apply AI tooling as a standard part of your workflow — analysis, QA, documentation — not an occasional accelerant Identify opportunities for automation, scalability, and reusability in analytical delivery, and help build those improvements out What You'll Bring Strong SQL and data modeling expertise — able to translate ambiguous business or clinical requirements into a concrete data plan, then build the underlying code and analysis on top of it Healthcare data experience — claims and/or clinical data, with value-based care familiarity Direct customer- or partner-facing experience — comfortable scoping and presenting without close oversight Comfortable adopting AI tooling as a standard part of an analytical workflow For Lead-level placement: demonstrated experience leading analytical work independently, managing multiple stakeholders, and mentoring less experienced analysts Note: our experience bar across these roles generally skews toward Lead-level expectations, even for some Senior Analyst placements — but not every skill listed here or below applies to every specific seat. Would Love For You To Have Experience with dbt-based analytics engine development (e.g., risk, medical economics, episodes-of-care) and partnering with product/engineering on roadmap Dashboarding experience — QuickSight or a comparable BI tool Enough quantitative/ML fluency to build models and hand them to a Data Science team for training Experience with medical economics, risk algorithms, quality data, and/or episodes-of-care analytics Statistical or biostatistics fluency — risk-adjustment, odds-ratio, or observed-to-expected benchmarking, etc. Direct experience with clinical quality or accreditation registries Prior experience with state Medicaid programs or similar large government health programs Prior experience in a project-based/retainer delivery model spanning multiple customers, rather than a single dedicated account Experience working within a prime contractor or partner structure on shared delivery Experience presenting analytic capabilities externally — customer meetings, industry conferences, publications Python for analysis and QA; familiarity with the AWS ecosystem, Jira, and Confluence Experience with data governance or data-product/monetization considerations Note: this list spans skills relevant to several different roles across the Analytics organization — we don't expect any given candidate to have all of them. Bring what you have; we'll talk through the rest during the interview process. What You'll Get Become a member of the talented, energized, diverse and purpose-driven Arcadian Community with decades of collective experience in population health, product development, and data science Employee driven programs and initiatives for personal and professional development A flexible, remote-friendly company with personality and heart Competitive compensation and strong benefits, including Flexible Time Off The opportunity to: Own real, high-stakes analytical work across some of Arcadia's most complex customer relationships and highest-visibility internal analytics products Work across a genuinely varied set of problems — deep technical program ownership, versatile multi-account delivery, or company-wide analytics engines, depending on placement Build models and analytical assets that directly shape care and coverage decisions for the members and patients they serve Senior Analyst: $125,000 – $145,000 a year Lead Analyst: $145,000 – $170,000 a year About Arcadia Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website. Protect Yourself If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website. This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties.  For any security-specific roles, the responsibilities would be further defined by the hiring manager.