Location: Remote-Friendly (Travel Required) | San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic is building data center campuses at a pace where several are under construction at once, each moving through design, construction, commissioning, and turnover to an operating partner. Security scope on those projects (the physical protections, the systems that enforce them, and the operational readiness of the company that will run the site) has to be delivered as deliberately as the buildings themselves.
As Lead for Data Center Security Delivery, you will own security through that entire arc for every campus under construction: from groundbreaking, through construction-phase security, through commissioning and milestone acceptance, to a clean handover into full operation. You are the single point of accountability for "the site's security is actually ready", and you will verify that the operating partner has its people, processes, systems, and contractual security obligations genuinely in place before a site goes live.
This is a delivery role, not a watch-the-dashboard role. You'll absorb the day-to-day noise of active construction sites (schedule slips, design changes, vendor coordination, escalations) so the rest of DCSE can stay focused on steady-state operations and systems. And where DCSE's requirements or processes don't survive contact with a real construction schedule, you will have the authority, and the expectation, to rewrite them.
Role boundaries.
This seat is distinct from DCSE's regional security operations leads and from the team's systems-engineering roles. The operations leads own steady-state regional programs (vendors, guard force, incident response) once a site is running; the systems roles build platforms and tooling. This role owns the delivery arc: every site's security scope from construction start through commissioning, acceptance, and handover, after which accountability transfers to operations.
Key responsibilities
You will own the security delivery program across every Anthropic campus under construction: concurrently, from groundbreaking to handover.
Construction-phase security delivery: temporary
site security, contractor vetting and access, protection of installed equipment, and coordination with general contractors and site teams on every active build.
Milestone and commissioning acceptance: define
and maintain the security acceptance criteria at each construction milestone and commissioning gate; run or attend acceptance events (FAT/SAT, punch lists); issue or withhold the security sign-off.
Operator readiness verification: build
and run a structured, evidence-based readiness process proving the operating company is genuinely ready before handover: staffing and guard force in place, SOPs adopted, security systems commissioned and monitored, contractual security obligations demonstrably met.
Clean handover to operations: own the turnover
package (as-builts, test records, credentials, punch-list closure, residual-risk register) and the defined transition from construction-phase to operational security ownership.
Requirements and process authority: rewrite
DCSE's construction-security requirements, delivery processes, and acceptance frameworks where they fail in the field, and codify what works, so each build is cleaner than the last.
Representation and escalation: represent
security in design reviews, owner-architect-contractor (OAC) meetings, and change management; coordinate integrators, general contractors, and operator counterparts on security system installation, testing, and commissioning; surface schedule and readiness risks early, with options, to DCSE leadership and cross-functional partners.
Minimum qualifications
Have personally delivered the physical security scope on new-build data center (or comparable critical-infrastructure) construction projects (design reviews through construction, commissioning, and turnover to operations) and can name the sites and your role on them.
Have run milestone- or commissioning-acceptance processes: FAT/SAT, punch lists, turnover documentation, formal sign-off.
Have held an operator, landlord, or vendor accountable to contractual security obligations, with evidence rather than assurances.
Are comfortable being the person who says "not ready", and can do it in a way that produces a plan rather than a standoff.
Can absorb the operational noise of multiple concurrent construction sites and still drive each one toward its handover date.
Can author requirements, standards, and process documents that get adopted, and are willing to rewrite your own when they fail in the field.
Work through influence with general contractors, integrators, operators, and internal partners; you shape decisions rather than block them.
Preferred qualifications
CPP (Certified Protection Professional) or PSP (Physical Security Professional) certification, or commissioning credentials.
Hyperscaler or major colocation new-build delivery experience.
Experience on both sides of an operator/tenant relationship.
Construction management or owner's-representative background.
Experience in regulated or high-assurance environments.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$290,000
—
$365,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
Grafana Labs is looking for a
Enterprise Account Executive, Acquisition
who will be responsible for prospecting and closing new business across the
Florida
region. You will identify, nurture and close opportunities with new customers, manage forecasts and track customer data. We're strong proponents of a consultative sales approach - learn about the customer's needs first before talking products. Your expertise will be critical in helping articulate the value of our products, work with the customer during the trial phase and hand off a strong relationship to our Growth team. Ideally, you come from a technical background and have sold technical products before.
Responsibilities
Meet and exceed individual quarterly and annual sales goals
Outbound prospecting into net-new customers
Manage all aspects of the sales process (prospecting, sales meetings, product demos, proofs of concept, proposals, and negotiations)
Cultivate sales through outbound prospecting and inbound leads
Be able to understand and convey the value of both Grafana Cloud and Grafana Enterprise
Become an expert in managing your sales pipeline in Salesforce
Manage quote creation, order processing, and day-to-day customer requests
Requirements
5+ Years of Experience in Infrastructure Technology Sales
Demonstrated history of consistent goal achievement in a highly competitive environment (top 10% performer)
Energetic, upbeat, entrepreneurial, tenacious team player
Adaptable and with demonstrable experience in high velocity technology companies
Familiarity with open source technology is a significant advantage
You will need to be an excellent communicator in all channels (in person, online, in writing) and able to form strong working relationships both in person and virtually
Bonus Points For:
Experience using Salesforce
Experience using Command of the Message and MEDD(P)ICC is ideal
In the US, the OTE compensation range for this role is $260,000 - $300,000. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed
here
.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Ukraine
Workplace: remote
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. With a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.
We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.
In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.
Who We’re Looking For:
We are seeking passionate, proactive, and results-driven
Customer Success Manager
to join our team and drive exceptional customer outcomes. In this role, you will develop and maintain strategic relationships with
SMB & Corporate segment clients across Eastern Europe and Central Asian market
, serving as a trusted advisor to key stakeholders. The ideal candidate is someone who thrives in a dynamic environment, embraces challenges as opportunities, and is motivated to bring fresh ideas to the table.
You should be a strong team player with excellent communication skills, eager to dive deep into our product, continuously learn, and make an impact from day one. Most importantly, we’re looking for individuals who share our values, believe in collaboration, and want to be part of a workplace where creativity, accountability, and ambition are celebrated.
Responsibilities:
Maintain and develop long-term relationships with strategic customers of the Corporate & SMB segment in Eastern Europe and Central Asia.
Act as a trusted advisor of assigned accounts and communicate with them on different levels including C-level executives.
Control and audit delivery processes in implementation projects for Corporate & SMB customers, identify early red flags to prevent delivery and launch-related issues.
Help customers achieve their desired outcomes through product consulting, value realization, and high ROI.
Grow customer's portfolio through zero churn and active cross and up-sales.
Requirements:
2+ years of experience working with customers in Eastern Europe region;
Upper-Intermediate level of English;
Experience with CRM / ERP / Core systems / LC/NC solutions / other corporate software;
Managing customer portfolio effectively through regular meetings with customers and their assigned integrator partners;
Experience managing or overseeing software implementations, customizations, or in-depth product demos for corporate software;
Strong Customer-Centric Communication and Presentations Skills;
Commercial acumen, including negotiation and renewal management;
Excellent time management and efficiency skills.
What you should expect from us:
Growth & Development:
Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Flexibility & Well-Being
:
We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
Recognition & Impact:
A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture:
Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package
:
We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: Poland
Workplace: hybrid
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. With a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.Who We’re Looking For: For the role of Enterprise Account Executive GAMA (Georgia, Armenia, Moldova, Azerbaijan), we are seeking an experienced field sales professional to help us scale the number of Enterprises that use the Creatio platform. Candidates must have experience building and developing a territory to high performance within an innovative SaaS technology provider. Successful candidates will help to build a portfolio of business within the top target enterprises in their territory, will need to drive their own activity and build a funnel while being supported by the broader Creatio organization of diverse and executive, product, and technical teams. The role is based in Poland and will report to the Sales Team Lead (GAMA), also based in Poland.Our targets are ambitious, and we are seeking engaging, collaborative, successful sales managers who have the skills, experience, and track record to make an immediate impact. We’re fast-paced, innovative, and collaborative. We pursue excellence in everything and have a lot of fun along the way. Responsibilities: Manage the entire enterprise sales process and resources to develop and implement winning solution sales strategies across the GAMA region; Generate new business opportunities on an assigned territory, manage pipeline, opportunities, forecasting, and other items related to an outside sales function; Focus on new logo acquisition as well as managing relationships with existing accounts to identify opportunities for cross-selling and up-selling; Deliver against revenue targets and all key performance metrics; Develop and orchestrate sales presentations and product demonstrations; Work with all customer functions, including executive-level personnel, various customer stakeholders, architecture, operations, design, vendor management, innovation, sourcing, and customer procurement. Requirements: At least 4 years of experience in sales roles with a strong record of achieving or exceeding goals; Proven experience in Enterprise SaaS platform sales to large organizations, with a solid understanding of Enterprise account management practices; Skilled in navigating complex enterprise environments, managing long sales cycles, and building trusted relationships with C-level executives and key decision-makers; Demonstrated success in meeting quarterly and annual targets while maintaining a focus on customer success and value creation; Excellent organizational, communication, and interpersonal skills, with the ability to foster strong, long-term business relationships; Strategic mindset with the ability to identify and prioritize high-potential clients and opportunities; Awareness of market and industry trends, and the ability to translate them into meaningful sales strategies; Self-driven, proactive, and passionate about sales, with a collaborative and customer-focused approach; Advanced or higher level of English, written and spoken, native Russian; Experience with CRM, No/Low-Code, or workflow automation solutions is a plus. What You Should Expect From Us: Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential. Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally. Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one. Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve. Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type. If you are interested, please send your CV to a.rudyk@creatio.com or apply online Openings \u007C Creatio
Location: Remote, South Korea
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Support Engineer at GitLab, you'll sit at the intersection of Support and Engineering, helping customers solve complex, real-world challenges while running GitLab in diverse and demanding environments. You'll join the Engineering department and work directly with customers as they encounter edge cases. You'll dig into Linux systems, logs, and our Ruby on Rails codebase to troubleshoot performance issues, reproduce bugs, and contribute merge requests that fix problems at the source.
You'll also improve our documentation, refine support processes in our issue tracker, and collaborate closely with Product, Development, Infrastructure, Customer Success, and Sales so customer feedback directly shapes our roadmap. In your first year, you'll build deep expertise across a range of GitLab implementations, strengthen our ability to keep customers productive on both self-managed GitLab and GitLab.com software as a service, and help create tools and content that make support more efficient and effective for the entire team.
Some examples of our projects:
A tool to automatically check a GitLab Omnibus install for known issues
A solution to capture the state of a customer’s server for easier troubleshooting
A tool which turns log files into interactive tables to easily sort and filter columns
A ChatOps feature that makes it easier to identify user accounts on GitLab.com
What you’ll do
Act as an escalation point for difficult customer interactions and lead the resolution of complex issues through Zendesk tickets, merge requests, email, and video calls.
Mentor and guide teammates on complex troubleshooting and customer communication through pairing sessions and cross-team collaboration.
Advocate for and drive improvements to support practices, product quality, and reusable documentation and support content that directly influence team objectives.
Collaborate with Product, Development, Infrastructure, Customer Success, and Sales teams to shape product goals, roadmaps, and priorities while driving fixes and new features.
Participate in regular weekday and weekend on-call rotations during daytime hours, providing emergency support for self-managed GitLab and software as a service customers and coordinating incident communications with the GitLab.com Production team.
Participate in hiring by reviewing applications and assessments and joining interviews to help grow the Support team.
What you’ll bring
Experience owning complex, customer-facing technical cases from initial contact through triage, reproduction, bug reporting, resolution, and clear customer communication, including difficult or escalated interactions.
Strong experience with Linux systems administration, scripting, Git, and continuous integration and continuous delivery in production or customer environments, with the ability to investigate issues at both the infrastructure and application levels.
Ability to mentor teammates on complex troubleshooting and customer communication through pairing sessions, case reviews, and cross-team collaboration.
Experience collaborating with Product, Engineering, and Sales teams to turn customer feedback into product fixes, feature improvements, and roadmap priorities.
Familiarity with DevOps practices and technologies such as Kubernetes and serverless computing, and an understanding of how different GitLab implementations operate and affect customers.
Demonstrated ability to learn, collaborate across teams, and apply transferable skills from related technical support or engineering roles.
Fluent Korean language skills (required)
About the team
We're a globally distributed group of Support Engineers across the Americas, Europe, the Middle East, and Africa, and Asia-Pacific. We work asynchronously and stay connected through pairing sessions, one-on-one meetings, coffee chats, and Slack. We structure our shifts to support our personal lives while meeting customer needs. Thanks to GitLab’s transparency value, you can see what we are working on and how we operate on our
Support Team page
.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp is building a scaled Private Equity channel that makes Ramp the trusted financial-operations partner for PE firms and their portfolio companies. The Manager, Channel Partner Management — Private Equity will lead an established five-person team of Channel Partner Managers and raise the quality, rigor, and efficiency of an existing motion.
The team includes one Upmarket PE CPM, focused on the most strategic and complex sponsor relationships, and four Core / Downmarket PE CPMs, focused on scaled coverage, activation, and portfolio-company pipeline generation. This leader is not being hired to redesign the team or recategorize the program. They will make the current team more effective: clarifying expectations, improving performance, and ensuring each CPM has the tools, coaching, and cross-functional support to execute at a high level.
This is a people-leadership and operating-excellence role—not a player-coach role defined by personally owning every senior relationship or stepping into every deal. The manager will diagnose performance and conversion gaps, coach specific skills, establish a rigorous inspection cadence, and hold a high bar for accountability. They will work closely with Channel, Sales, Marketing, Finance, RevOps, and other partners to improve collateral and partner messaging, refine activation and incentive plans, strengthen account and portfolio planning, and remove friction from the CPM workflow.
The goal is continuous improvement: make the team more poised with partners, more commercially disciplined, more efficient in how it spends time, and more consistent in turning PE relationships into high-quality outcomes.
WHAT YOU'LL DO
- Lead, coach, and develop a five-person PE CPM team: one Upmarket PE CPM and four Core / Downmarket PE CPMs
- Set clear role charters, coverage models, capacity expectations, and success metrics by segment; ensure the Upmarket motion receives the depth it needs while Core / Downmarket operates with speed and repeatability
- Build the team’s commercial operating rhythm across sourced pipeline, qualified opportunities, closed-won revenue, partner activation, portfolio coverage, conversion, velocity, and partner health
- Coach CPMs from real partner interactions and account plans: identify the specific skill gap, prescribe an intervention, inspect behavior change, and hold a high bar for outcomes
- Partner with Sales, Account Management, Customer Success, Finance, ChOps, Growth, and leadership to convert PE influence into high-quality pipeline and strategic account outcomes
- Recruit, onboard, performance-manage, and retain a high-performing, collaborative team
- Serve as an executive point of escalation for the team’s most strategic PE relationships, using judgment about when to coach, join, or personally intervene
- Use AI and automation to improve research, portfolio coverage, executive preparation, relationship tracking, and team productivity
- Help shape the evolving PE channel strategy and codify repeatable playbooks for the broader Channel organization
WHAT YOU NEED
- 5+ years of relevant quota carrying experience, ideally with a focus on Private Equity firms and their portfolio companies
- 1+ years of people-management experience, ideally leading a revenue-carrying partnerships, sales, or account-management team
- Demonstrated success building and managing a complex book of investor, sponsor, or enterprise partner relationships with measurable commercial outcomes
- Strong commercial judgment: can distinguish influence from source, quantify partner impact, and prioritize finite team capacity against the highest-value opportunities
- A rigorous, data-driven management style; comfortable using funnel health, conversion, velocity, activity quality, and account/partner signals to coach and allocate resources
- Executive presence with PE partners, operating teams, CFOs, and internal senior stakeholders
- Proven ability to lead through ambiguity, create structure, and drive cross-functional outcomes without relying on formal authority
- High standards for performance management, feedback, and talent development
NICE TO HAVES
- Fintech, payments, expense management, AP, procurement, or CFO-software experience
- Experience designing partner programs, referral mechanics, or account-mapping motions
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Berlin, Germany
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
At Wolt, you can grow your sales career with a fun and fast-scaling global business. Part of the DoorDash team, we’re building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. Today, our products are used by 55+ million registered users who can now order from 200,000+ restaurants and retail stores across 30+ countries around the world.
Our Sales teams create and build our relationships with merchants. Together, we’ve helped big brands, local stores and neighborhood restaurants do over €15 billion’s worth of business through our platform. We’re constantly launching new cities and products, so there are always new opportunities to expand your skills and progress your career.
As our new Account Manager you’ll manage and develop a portfolio of retail partners, focusing on building strong relationships, using data to drive performance, and delivering results for Wolt, our partners, and our customers.
What you’ll be doing
Day-to-day in this role you’ll:
Develop and foster partner relationships with your portfolio of key accounts
Conduct quarterly business reviews with partners to deepen relationships, review performance, and develop forward-looking strategies
Determine the needs and wants of merchants, prioritize them by impact on the business, and co-create solutions
Strategically introduce and execute on new Wolt product opportunities to broaden partnerships and increase partner revenue streams
Drive revenue growth of Wolt and partners in your portfolio by improving venue performance through a data-based approach
Act as a key communicator between our operations, support, marketing, and partners
Work closely with the marketing team to plan and execute promotional campaigns that increase user acquisition and retention, drive our growth, and support partner performance
Bring structure and hands-on contribution in a still-developing environment
Our humble expectations
3 to 5 years of success in account management or B2B sales with clear commercial impact.
Strong relationship builder with excellent interpersonal skills
Analytical mindset with experience using tools like Looker
High ownership and a team-first attitude. You manage your pipeline and seek guidance only on new or more complex work.
Fluent in
German
and English
CRM and sales experience are a plus
Why you’ll love it
🚀Global and growing fast:
Be part of a fast-moving scaleup
🤩Ride of a lifetime:
Accelerate your career and build your sales skills
💪Instant impact:
Take ownership and make a difference
💙Big hearts and small egos:
Surround yourself with smart, friendly people
Next steps
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply, make sure to add your CV and get the conversation going!
We will be reviewing applications on an on-going basis. If this sounds like an opportunity you want to pursue, apply today! 💙
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Barcelona, Spain
Workplace: hybrid
⛵ About our Crew
Click&Boat
is a rental platform product of
Boats Group
, the fastest-growing digital business in the recreational boating space. We are a talented team of techies, creatives, marketers, closers and customer advocates who spend each day pushing the boundaries of technology to make buying, selling & renting boats easy. We spend each day surrounded by
500,000 boats from across the globe
!
Click&Boat is the
European leader in boat rentals
. Our marketplace makes boating accessible around the world, from a day trip to a week-long adventure, while enabling private and professional boat owners to generate additional income through rentals.
To support this growth, we are expanding
to the US market
and hiring
Business Developper Interns
to join a dynamic team in our Barcelona office, continuing to build a world-class, creative organization by finding the best talent for our incredible culture.
🚤 The role
We're looking for
Business Developers Interns
to join our Supply crew in Barcelona and drive our opening to the American market.
In Click&Boat, there are 3 main operational Business Units:
Supply
: deals with boat owners and make sure the boats available on our platform generate revenues with the highest quality of service.
Sales
: deals with tenants and supports them all along a booking process, from quotations to closing the deal.
Customer Care
: represents the point of contact for our customers after a booking is closed by the Sales team (before, during and after the trip), and makes the link between boat owners and tenants (booking modification or cancellation, insurance or accident issues, etc).
You will integrate the
Supply team
, a business unit composed of
10 people
, strengthened by seasonal employees during summer, and organized by markets.
Through active prospection and business development, you will play a key part in identifying and bringing new American boat owners onto our platform, helping to
build our presence
in the US from the ground up.
Because you'll be working directly with American boat owners, this role follows
adjusted working hours of 11am to 8pm
to overlap with US time zones.
If you're excited about marketplaces, digital business, international expansion, and dynamic environments, you might be exactly who we're looking for.
🛟 What floats your boat
With the guidance of your manager, you will perform the following tasks:
1) Onboarding new partners
You will be in charge of onboarding new
American partners
who register on Click&Boat, and assist them throughout the creation of their boat listings (ad, pictures, etc.) as well as showing them how the platform works.
2) Business Development
According to business needs you will be involved in side missions such as carrying out market research, prospecting cold leads on the US boating landscape and participating actively in the BU weekly/monthly presentations.
🧭 What you bring aboard
To be able to communicate with American boat owners, you must be
fluent in English
.
You ideally have a
first experience
(internship or student / summer job) in a customer facing role.
Dynamic and
at ease on the phone
, you enjoy advising and are an ongoing person. Your commercial mindset is your main asset!
You are a
team player
who inspires trust, ready to
take initiatives
and battle for user satisfaction.
You are interested in
start-up environments
; you are proactive and ready to share your ideas to improve our services.
🌊 Bonus point (great to have, never a dealbreaker)
If you have a boating background and interest, it’s even more perfect!
🗺 The hiring journey
Intro call with Talent Acquisition,
Interview with Wiktoria (your future manager),
We aim to keep things smooth, transparent, and respectful of your time throughout the process.
What awaits you aboard
🚀 A fast-growing international company with real impact;
💻 Remote work policy: 1 day per week, depending on periods of the year and seniority;
📖 Extensive internal training;
🥪 Lunch vouchers (Cobee);
🥐 Breakfast every Tuesday morning;
🌊 A welcoming office in Barcelona, next to the centrally located Cathedral and just a 20-minute walk from the sea;
🎉 Team-building activities.
Contract: Fijo-Discontinuo (fixed-term seasonal).
Start date: January 7th.
Duration: 6 months (extendable).
Salary: 1 823 euros gross per month.
🪝 Ready to join?
If this opportunity sounds like your next adventure, hit "apply to this job". At Click&Boat, every application is reviewed with equal care and attention, strictly based on merit and regardless of age, gender, origin, disability, religion, sexual orientation, or any other characteristic. We are committed to an inclusive process and will provide reasonable accommodations upon request during both selection and employment—because we hire for talent, drive, and mindset, and the sea is open to all.
🌊
Location: Singapore; Korea
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
As the Senior Director of Solutions Architecture for Asia Pacific at Cohere, you will own Solutions Architecture across the region. Our customers here are banks, telcos, industrials and governments who cannot send their data to someone else’s cloud, and who are past experimenting and into production. You will lead the team that makes those deployments real, and you will be accountable for the technical win across the region.
This is a build. Today a Solutions Architecture team covers Korea, Japan and Southeast Asia. You will own that team, grow it, and build the in-region depth this market needs. You will be expected to open doors on your own credibility and network from your first weeks, set direction for the function, sit on the Solution Architecture leadership team alongside the regional leaders for the Americas and EMEA, and contribute to company-wide decisions with your peers across Sales, Product and Engineering.
IN THIS ROLE, YOU WILL:
- Build and Lead the Team: Hire, coach and develop the Asia Pacific Solutions Architecture organization, and establish in-region depth rather than relying on support flown in from other regions.
- Open Doors Across the Region: Bring industry knowledge, technical credibility and an existing network to get Cohere into strategic accounts quickly. This is the central expectation of the role and you should expect to be measured on it.
- Own the Technical Win: Be personally accountable for the technical outcome of the region’s most strategic pursuits, and be in the room for the ones that decide the year.
- Set Direction for the Function: Define the vision, strategy, coverage model and operating rhythm for Asia Pacific Solutions Architecture across three markets that buy differently and regulate differently.
- Architect Sovereign and Regulated Deployments: Lead customers into secure, scalable, production-ready agentic AI deployments across cloud, hybrid, VPC, on-premises and air-gapped environments, which is where much of this region’s demand sits.
- Build Repeatable Solution Practices: Establish scalable solution-selling methodologies, industry playbooks, executive narratives, business cases and technical delivery frameworks that improve consistency and win rates.
- Partner with Regional Sales Leadership: Own territory, coverage and pipeline jointly with the Asia Pacific sales leader, and be accountable for the number together.
- Shape Product Direction: Partner closely with Product and Engineering to translate Asia Pacific customer needs into platform improvements and roadmap priorities. You will be one of a handful of people who can tell our product organization what this region actually requires.
KEY RESPONSIBILITIES:
- Build and develop the Asia Pacific Solutions Architecture team through hiring, coaching, performance management and career development.
- Partner with regional Sales leadership to pursue and close strategic enterprise opportunities across financial services, telecommunications, industrials, technology and the public sector.
- Establish and own the regional coverage model across Korea, Japan and Southeast Asia, and make the case for where the team grows next.
- Lead executive workshops, discovery sessions, solution presentations and technical deep dives with C-suite and senior customer stakeholders.
- Develop business cases, solution architectures, implementation roadmaps and technical proposals that align customer objectives with Cohere’s platform.
- Guide customers through the deployment of enterprise AI solutions, ensuring scalability, security, governance, data residency and operational readiness.
- Create repeatable solution assets, industry playbooks and best practices that enable the team to consistently deliver high-quality customer engagements.
- Collaborate cross-functionally with Product, Engineering, Sales and Customer Success to ensure alignment between customer needs and platform evolution, and contribute to decisions that reach beyond your own function.
- Serve as the voice of the region by capturing customer feedback and competitive insights that influence product strategy.
- Own and report on the region’s operational and commercial metrics, including technical win rates, pipeline health, coverage and team performance.
WHAT WE’RE LOOKING FOR:
- Leadership Experience: 15+ years in Solutions Architecture, Solutions Engineering, Technical Consulting or Enterprise Architecture, including 7+ years leading customer-facing technical teams, and a record of developing people into senior and leadership roles.
- Regional Depth and Network: You have built or run a technical organization across more than one Asia Pacific market, you understand how enterprise technology is actually bought in each of them, and you have a network of senior technical and executive relationships you are willing to be measured on.
- People Leadership: A proven record of hiring, coaching and developing high-performing Solutions Architecture or Solutions Engineering teams, including building a team in-region from a small base.
- Hands-On Technical Credibility: You are technical enough to be believed by a strong engineering bench. You have put real AI systems into production, you can pressure-test your team’s architecture, and you can be the most useful person in a design conversation when it matters. We care far more about what you have deployed, and what broke, than about which models you can name.
- Commercial Acumen: A demonstrated ability to partner with enterprise Sales leadership, influence strategic deals, and articulate business value to executive stakeholders. You have carried a number and can point to deals you personally moved.
- Executive Presence: You command a room. You are credible in front of a CEO and their business leaders as well as a Chief Information Officer, a Chief AI Officer or a Chief Information Security Officer, and you can move between the business case and the architecture without losing either audience.
- Technical Expertise: A strong understanding of modern AI architectures, including large language models, agentic systems, retrieval, enterprise integrations, cloud platforms, hybrid and on-premises deployments, security and governance.
- Enterprise Experience: Experience designing and delivering enterprise technology solutions in complex, regulated or large-scale environments.
PREFERRED QUALIFICATIONS:
- Experience building an AI, machine learning or data science function inside a large regulated enterprise, and taking it into production.
- Depth in Asia Pacific financial services, telecommunications or the public sector.
- Experience deploying into environments where the customer controls the infrastructure, including on-premises, sovereign and air-gapped deployments.
- Background in enterprise AI, cloud, or data platform companies, or applied AI consulting organizations.
- Experience building repeatable solution-selling methodologies and helping generalist technical teams operate at a consistently high level.
- Working proficiency in a regional language in addition to English.
- Experience operating in high-growth environments where speed, ownership and cross-functional collaboration are critical.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Tokyo
Workplace: onsite
ABOUT YOU
We are looking for a Regional CMO/Vice President of Marketing, Japan who is strategic, hands-on, and deeply experienced in scaling marketing functions to lead the full marketing agenda for one of Xsolla's most important markets. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to set the Japan marketing vision, build the team and capabilities to execute it, and personally drive high-impact programs spanning brand, demand generation, industry events, content, and sales enablement.
Strong strategic and executional leadership, executive presence, and stakeholder management skills are essential, along with experience in B2B marketing leadership within technology, video games, platforms, or high-growth environments. The ability to navigate complex, matrixed stakeholder environments — from local Japan leadership to global HQ — while translating global strategy into locally effective, measurable execution will be key to your success in this role.
If you're passionate about shaping how a company is perceived and positioned within a critical market and love building marketing functions from the ground up while driving enterprise adoption and partner-led growth across Japan's gaming ecosystem, we would love to hear from you!
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Key Responsibilities
Create and drive the Japan marketing strategy end-to-end — brand, demand generation, field marketing, content, customer marketing, developer marketing, and partner marketing — aligned with global priorities and Japan and regional objectives.
Build, lead, and mentor the marketing team in Japan, establishing the structure, capabilities, and operating rhythms needed to scale marketing execution as the business grows.
Build and operate the marketing budget, including planning, allocation, agency/vendor management, and performance measurement and reporting against clear ROI and pipeline metrics.
Partner closely with the Japan Country Manager, GTM/BD leadership, Product Marketing, Comms, Events, and Global HQ marketing to deliver integrated programs that support enterprise adoption, partner growth, and revenue targets.
Translate and localize global B2B narratives, product launches, and brand strategy into Japan-relevant campaigns, executive and customer events, customer proof points, and sales enablement materials.
Serve as the senior Japan voice for marketing internally and externally — bringing market insight, customer and publisher perspective, and local nuance into regional and global leadership discussions, and influencing global strategy where Japan market dynamics diverge.
Build and maintain executive-level relationships with key Japanese publishers, developers, and industry bodies, elevating Xsolla's visibility and credibility across the Japan gaming ecosystem.
Represent Xsolla at major global, regional and local video game development industry events and forums, and oversee Xsolla's presence, sponsorships, and thought leadership in the local market.
Establish and continuously improve marketing operating rhythms in Japan — planning cycles, event execution, vendor/agency management, and reporting cadence with global and regional stakeholders.
Qualifications
12+ years of marketing experience, including 7+ years in B2B marketing leadership roles, ideally within technology, video games, platforms, or high-growth environments.
Proven track record building and leading a marketing function from the ground up, including team building, budget ownership, and cross-functional program delivery in Japan, regional or similarly complex markets.
Strong understanding of enterprise buying dynamics in Japan and throughout Asia including the role of trust, regulation, partners, executive relationships, and local proof points.
Demonstrated ability to operate at both strategic and executional levels, comfortable setting vision while remaining hands-on in fast-moving, ambiguous environments.
Experience leading and influencing in a matrixed organization, working closely with Country/GTM leadership, BD, Partnerships, Product Marketing, Comms, Events, and global HQ marketing.
Excellent communicator and executive presence, with business-level (or native-level) Japanese and native-level English proficiency, and strong stakeholder management and influence skills across Japan leadership, regional marketing, and global teams.
Experience managing marketing budgets, agencies, vendors, major industry events, and field/demand generation programs at a country or regional level.
Strong external network and credibility within the Japan gaming, technology, or platform industry.
Nice to Have
Experience in video games, fintech, developer platforms, or other highly technical products.
Familiarity with trust-sensitive enterprise environments and regulated industries.
Prior experience as a CMO, VP Marketing, or country/regional marketing head with full P&L or budget accountability.
Existing relationships with major Japanese game publishers, developers, or industry associations.
The duties and responsibilities of this position may evolve over time to support the organization's goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws including the Act on the Protection of Personal Information (APPI), Xsolla is committed to protecting your personal information and respecting your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Location: Bangalore, India
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Support Engineer at GitLab, you'll sit at the intersection of Support and Engineering, helping customers solve complex, real-world challenges while running GitLab in diverse and demanding environments. You'll join the Engineering department and work directly with customers as they encounter edge cases. You'll dig into Linux systems, logs, and our Ruby on Rails codebase to troubleshoot performance issues, reproduce bugs, and contribute merge requests that fix problems at the source.
You'll also improve our documentation, refine support processes in our issue tracker, and collaborate closely with Product, Development, Infrastructure, Customer Success, and Sales so customer feedback directly shapes our roadmap. In your first year, you'll build deep expertise across a range of GitLab implementations, strengthen our ability to keep customers productive on both self-managed GitLab and GitLab.com software as a service, and help create tools and content that make support more efficient and effective for the entire team.
Some examples of our projects:
A tool to automatically check a GitLab Omnibus install for known issues
A solution to capture the state of a customer’s server for easier troubleshooting
A tool which turns log files into interactive tables to easily sort and filter columns
A ChatOps feature that makes it easier to identify user accounts on GitLab.com
What you’ll do
Act as an escalation point for difficult customer interactions and lead the resolution of complex issues through Zendesk tickets, merge requests, email, and video calls.
Mentor and guide teammates on complex troubleshooting and customer communication through pairing sessions and cross-team collaboration.
Advocate for and drive improvements to support practices, product quality, and reusable documentation and support content that directly influence team objectives.
Collaborate with Product, Development, Infrastructure, Customer Success, and Sales teams to shape product goals, roadmaps, and priorities while driving fixes and new features.
Participate in regular weekday and weekend on-call rotations during daytime hours, providing emergency support for self-managed GitLab and software as a service customers and coordinating incident communications with the GitLab.com Production team.
Participate in hiring by reviewing applications and assessments and joining interviews to help grow the Support team.
What you’ll bring
Experience owning complex, customer-facing technical cases from initial contact through triage, reproduction, bug reporting, resolution, and clear customer communication, including difficult or escalated interactions.
Strong experience with Linux systems administration, scripting, Git, and continuous integration and continuous delivery in production or customer environments, with the ability to investigate issues at both the infrastructure and application levels.
Ability to mentor teammates on complex troubleshooting and customer communication through pairing sessions, case reviews, and cross-team collaboration.
Experience collaborating with Product, Engineering, and Sales teams to turn customer feedback into product fixes, feature improvements, and roadmap priorities.
Familiarity with DevOps practices and technologies such as Kubernetes and serverless computing, and an understanding of how different GitLab implementations operate and affect customers.
Demonstrated ability to learn, collaborate across teams, and apply transferable skills from related technical support or engineering roles.
About the team
We're a globally distributed group of Support Engineers across the Americas, Europe, the Middle East, and Africa, and Asia-Pacific. We work asynchronously and stay connected through pairing sessions, one-on-one meetings, coffee chats, and Slack.
We structure our shifts to support our personal lives while meeting customer needs. Thanks to GitLab’s transparency value, you can see what we are working on and how we operate on our
Support Team page
.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Shenzhen, China
Workplace: Hybrid
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
The Account Director in China will manage and own the entire customer journey for our clients. You will be responsible for building strategic relationships, driving revenue through upsells, and ensuring renewals, your core KPIs. We are looking for someone with strong communication skills, self-motivation, and an entrepreneurial mindset. You’ll work cross-functionally with product, marketing, and support teams to deliver a seamless and impactful customer experience.
What you will do:
- Manage business in China and grow Net Revenue Retention (NRR) by managing renewals and upsells.
- Have c-level discussions with customers and work on strategizing their use cases with our platform.
- Create, manage, and implement Quarterly Business Reviews.
- Proactively understand the clients’ business to provide competitive insights and trends.
- Collaborate with global product, engineering and other technical teams to improve our product offerings in China.
- Follow industry trends and interpret these into day-to-day business impact.
- Understand the product development cycle, being able to communicate between product teams and customers effectively to - manage expectations on feature requests and releases.
- Identify product penetration, renewal, and upsell opportunities within the managed customer base.
Experience and skills that you can bring:
- Full fluency of the Mandarin and English languages.
- Experience in SaaS sales as a BDR, SDR, AE, or Account Manager.
- Ability to turn data into a clear commercial narrative, using numbers and insights to build a persuasive case that moves a deal forward.
- Strong understanding of the mobile gaming, entertainment, financial services, or security industries and their digital ecosystems is a significant plus.
- Ability to identify product penetration, renewal, and upsell opportunities within the managed customer base
- Self-starting attitude and entrepreneurial spirit are highly encouraged.
- An eye for detail following the industry trends and interpreting these into day-to-day business impact.
- Enjoy working in small, fast-paced teams where you can take initiative and accountability, and generate - results every day
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Tokyo, Japan
About the Role
iCapital is seeking a sales focused executive to join the International Client Solutions Team as Head of Japan and Client Solutions Japan. As Head of Japan, you will help build and drive iCapital’s strategy and growth in one of the world’s largest and most sophisticated wealth markets. Joining the International Client Solutions team, you will build the client franchise in Japan, lead the local business, and bring institutional-quality private markets solutions to Japanese investors as a part of iCapital’s international expansion strategy.
The role is based in Tokyo and reports to iCapital’s Head of Asia Pacific. You will lead business development across securities firms, trust banks, gatekeepers, IFAs, platforms, asset managers and GPs, shaping how iCapital’s platform is positioned with each segment. We are looking for a seasoned professional who wants the pace and autonomy of a fast-growing international business built leveraging the resources of the leading global private markets platform.
Responsibilities
Support the Head of Asia Pacific in formulating and executing the business strategy for Japan.
Lead the Japan team, providing business and cultural leadership, and partner with the COO, APAC on hiring, development and retention to build a high-performing team that stays integrated with the wider APAC and global organization.
Partner with regional and global teams to refine and deliver iCapital’s value proposition for each Japanese client segment, including buy side, sell side and technology integrators, adapting product, positioning and commercial terms to local market practice.
Build and own senior relationships with clients and prospects, leading complex, multi-stakeholder negotiations from first meeting through to signed agreement, onboarding and first allocation.
Lead market education on private markets and alternatives in Japan, providing thought leadership for advisors, gatekeepers and distribution partners, and translating iCapital’s platform capabilities into terms each audience can act on.
Provide constant feedback from the field on competitive landscape, investors’ appetite, trends and share with colleagues globally.
Build strong internal relationships within iCapital and work closely with other teams (Research & Fund Management, Product Development, Implementation, Marketing, Legal & Compliance, Technology & Operations, etc.) to achieve the best client outcomes and successful long-term client relationships.
Own the Japan revenue pipeline end-to-end, from origination to mandate, and represent iCapital in the market at industry conferences, client forums and with the local press.
Act as iCapital’s champion for the Japan market internally, presenting the country strategy, business performance and roadmap to regional and global stakeholders and securing the investment and resources needed to deliver it.
Represent iCapital with Japanese regulators, industry bodies and local counsel, ensuring the business operates within the applicable licensing and distribution framework and that iCapital is well positioned as the regulatory landscape for alternatives in Japan evolves.
Qualifications
Solid academic credentials in relevant field.
+15 years of solid work experience in the Asset- or Wealth Management industry, with a demonstrated track record in developing and managing client relationships is a must.
Adequate exposure to Private Equity and/or other Private Markets asset classes, and an understanding of the distribution model is highly preferred.
Entrepreneurial approach to managing projects with excellent problem-solving and analytical skills
Excellent presentation and verbal/written communication skills with demonstrated capabilities to build trust, and strategically manage and influence stakeholders at all levels
Highly collaborative, and able to think strategically about business opportunities and client management
Ability to work independently with a strong appetite to work in a fast growing, entrepreneurial environment, are self-motivated, with a hands-on attitude
Extensive relationships with asset management and GP communities and direct experience working as a product marketer in the Japanese retail and high net worth channel are preferred.
Demonstrated sales and client service skills with stakeholders and clients.
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office four days, with the flexibility to work remotely one day (Friday).
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
Location: Beijing, China
Workplace: Hybrid
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
The Account Director in China will manage and own the entire customer journey for our clients. You will be responsible for building strategic relationships, driving revenue through upsells, and ensuring renewals, your core KPIs. We are looking for someone with strong communication skills, self-motivation, and an entrepreneurial mindset. You’ll work cross-functionally with product, marketing, and support teams to deliver a seamless and impactful customer experience.
What you will do:
- Manage business in China and grow Net Revenue Retention (NRR) by managing renewals and upsells.
- Have c-level discussions with customers and work on strategizing their use cases with our platform.
- Create, manage, and implement Quarterly Business Reviews.
- Proactively understand the clients’ business to provide competitive insights and trends.
- Collaborate with global product, engineering and other technical teams to improve our product offerings in China.
- Follow industry trends and interpret these into day-to-day business impact.
- Understand the product development cycle, being able to communicate between product teams and customers effectively to - manage expectations on feature requests and releases.
- Identify product penetration, renewal, and upsell opportunities within the managed customer base.
Experience and skills that you can bring:
- Full fluency of the Mandarin and English languages.
- Experience in SaaS sales as a BDR, SDR, AE, or Account Manager.
- Ability to turn data into a clear commercial narrative, using numbers and insights to build a persuasive case that moves a deal forward.
- Strong understanding of the mobile gaming, entertainment, financial services, or security industries and their digital ecosystems is a significant plus.
- Ability to identify product penetration, renewal, and upsell opportunities within the managed customer base
- Self-starting attitude and entrepreneurial spirit are highly encouraged.
- An eye for detail following the industry trends and interpreting these into day-to-day business impact.
- Enjoy working in small, fast-paced teams where you can take initiative and accountability, and generate - results every day
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Задачи:
— Искать и привлекать Web3-проекты, криптокоманды, сообщества, KOL, фонды, биржи, агентства и инфраструктурных партнёров;
— Вести полный цикл переговоров — от первого контакта до подписания соглашения и запуска сотрудничества;
— Строить сеть региональных представителей и community-лидеров;
— Развивать партнёрства с биржами, маркет-мейкерами, кошельками, платёжными сервисами;
— Организовывать митапы, презентации и представлять компанию на конференциях;
— Сопровождать листинги, интеграции и внешние запуски;
— Выстроить рабочую систему BD: CRM, воронка, отчётность, прогнозирование.
Требования:
— От 3 лет опыта в business development, partnerships, sales или strategic development;
— Практический опыт работы в Web3, blockchain или crypto;
— Понимание рынка токенов, бирж, листингов, ликвидности, launchpad-моделей;
— Подтверждённый опыт привлечения крупных партнёров и сообществ;
— Умение самостоятельно выходить на ЛПР и доводить сделки до результата;
— Опыт построения партнёрской сети или community-driven структуры;
— Готовность к командировкам и участию в международных мероприятиях;
— Английский — не ниже Upper-Intermediate.
Плюсом будет:
— Своя сеть контактов в Web3-индустрии;
— Опыт с биржами, фондами, market maker, KOL;
— Опыт токен-запусков и листингов;
— Опыт управления небольшой BD-командой.
Условия:
— Работа над реальными Web3-продуктами с растущей экосистемой;
— Полностью удалённый формат;
— Возможность профессионального роста;
— Команда с глубокой экспертизой в крипто-индустрии.
Задачи:
— Поддержка развития повторяемых и стабильных продаж в назначенных отраслях и/или географиях через построение и поддержание отношений с клиентами
— Работа с входящими теплыми лидами, квалификация возможностей, сопровождение потенциальных клиентов и поддержка конверсии лидов в клиентов
— Поддержка привлечения новых клиентов и развития существующих отношений с клиентами
— Помощь в построении и управлении воронкой возможностей в конкретных отраслях и/или географиях
— Сопровождение цикла продаж от первого контакта с клиентом и запроса до размещения заказа и последующего повторного бизнеса
— Поддержание регулярного контакта с клиентами и сопровождение их на разных этапах процесса продаж
— Работа на достижение индивидуальных целей продаж с назначенным портфелем клиентов и отраслевым и/или географическим фокусом
— Выявление потенциальных новых бизнес-возможностей и поддержка развития клиентской базы
— Изучение и применение лучших практик в продажах и управлении аккаунтами
— Внесение идей и рекомендаций по улучшению процессов и новым инициативам
— Обеспечение точной, регулярной и своевременной документации продаж и взаимодействий с клиентами в CRM-системе
— Обновление информации о клиентах, возможностях и воронке продаж
— Сотрудничество с внутренними командами для обеспечения плавного клиентского опыта и эффективного выполнения процесса продаж
Требования:
— Начальный опыт в продажах, управлении аккаунтами, развитии бизнеса, обслуживании клиентов или смежной области
— Преимущество: опыт работы в B2B-среде
— Сильная ориентация на клиента и искренний интерес к построению долгосрочных позитивных отношений
— Интерес к IT, цифровизации и современным технологиям, готовность учиться и активно использовать новые инструменты и ПО
— Преимущество: интерес к производству, инженерии, робототехнике, автоматизации, 3D-печати или смежным техническим отраслям
— Умение выявлять потребности клиентов, сопровождать возможности и развивать отношения с новыми и существующими клиентами
— Сильные коммуникативные и межличностные навыки, способность выстраивать контакт с клиентами и эффективно сотрудничать с внутренними командами
— Проактивный и ориентированный на решение проблем подход, способность учиться на сложностях и находить практические решения
— Мотивация к обучению, развитию навыков продаж, принятию на себя ответственности и достижению целей продаж
— Свободное профессиональное владение испанским и английским языками; предпочтительно знание португальского
— Готовность и желание работать в динамичной, быстрорастущей среде стартапа, где приоритеты могут быстро меняться
Условия:
— Конкурентная структура компенсации: базовая зарплата плюс ежемесячная комиссия 2% от продаж без ограничений
— Корпоративный ноутбук и смартфон
— Бесплатные корпоративные курсы английского языка
— Удалённая модель работы с периодическими международными поездками в Великобританию и Германию
— Дружелюбная атмосфера, поддержка команды, участие в благотворительных проектах
— Возможности для развития и обучения с поддержкой опытных коллег
— Гибкость в процессах и планировании для быстрой адаптации к изменениям
— Хорошо структурированный план адаптации, включающий процессы, технологии и системы
Отчётность: Sales Leader, ESPT
Location: San Francisco
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
We're looking for a Revenue Accounting Manager to own billing, contract review, and revenue recognition as Baseten scales. This is a hands-on, individual-contributor role for someone who wants full ownership of the revenue cycle at a company where deal structures are getting more complex: usage-based pricing, committed capacity, credits, multi-year enterprise contracts, and new business models coming online.
You'll join Lauren, who built Baseten's quote-to-cash function from the ground up, to take on billing, contract review, and revenue recognition as deal volume and complexity grow. Having completed our first year-end audit, we're now focused on tightening contract review processes, close procedures, and reporting rigor to support the scale ahead. You'll partner closely with Lauren, FP&A, Sales, Legal, and Revenue Operations to make sure every deal is structured, billed, and recognized correctly from day one.
Baseten is building the infrastructure layer for AI-native companies, and we're scaling quickly - in deal volume, contract complexity, and customer size. If you want real ownership over a growing function on a lean team, this role offers real scope.
RESPONSIBILITIES
Revenue Recognition and Technical Accounting
- Own revenue recognition under ASC 606 across all contract types, including usage-based/consumption arrangements, committed capacity deals, credits, multi-year contracts, and new business models
- Serve as the go-to person on rev rec treatment for new deal structures, products, and pricing models
Billing Operations
- Own end-to-end billing: invoice generation, accuracy checks, and dispute resolution
- Identify and automate manual, error-prone steps in the billing-to-cash workflow
- Assist with strengthening our collections efforts and overall process
Contract Review and Deal Support
- Build and maintain a standardized contract review process for Sales and Legal, flagging non-standard terms that affect recognition before deals close
- Partner directly with Sales, Revenue Operations, and Legal as a proactive advisor on deal structuring
Sales and Indirect Tax
- Own the sales and indirect tax process, including reviewing and maintaining our tax automation tool (nexus tracking, exemption certificates, filings), and building the governance around it as we scale into new jurisdictions
Close and Reporting
- Own the revenue-related monthly close: deferred revenue rollforward, unbilled AR, credit memos, and revenue reserves
- Partner with FP&A to reconcile billed vs. recognized revenue and support ARR reporting and forecasting
- Own revenue-related audit deliverables, including technical memos and sample testing support
REQUIREMENTS
- 5+ years of progressive accounting experience, including 3+ years focused specifically on revenue accounting and recognition
- Deep working knowledge of ASC 606, including variable consideration, multiple performance obligations, and usage-based revenue models
- Hands-on experience reviewing and abstracting commercial contracts for accounting treatment
- Experience owning billing operations directly, not just reviewing output from a billing team
- Public company or audit-ready private company experience (Big 4 or industry, with audit exposure)
- Builder mentality with a bias toward execution; comfortable operating on a lean team relative to company scale
- Experience with NetSuite (or comparable ERP) and a modern billing platform
- Based in San Francisco or New York, with the ability to work in-person 3+ days per week
NICE TO HAVE
- Experience at a high-growth, venture-backed infrastructure or cloud company with usage-based or hybrid pricing
- Experience with committed-use/capacity contracts
- Experience overseeing sales and indirect tax compliance through an automated tax tool across multiple jurisdictions
- CPA
- Exposure to SOX controls in a revenue cycle context
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: Tokyo, Japan
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
Our team of Customer Experience Managers (CEMs) work closely with some of Figma’s largest customers to drive engagement, adoption, and value realization. Now, we’re looking for an experienced and passionate leader to help scale this function in Japan.
As the Manager, Customer Enablement, you will lead a team of CEMs who partner deeply with select Mid-Market, Enterprise, and Strategic customers. You’ll help shape the strategy of the CEM team, coach and develop individual contributors, and contribute to the broader goals of Figma’s Customer Experience organization. We're seeking someone who has helped scale post-sales functions in high-growth SaaS environments and is deeply motivated by helping customers succeed and realize business value by using our platform.
If you’re energized by enabling and developing customer-facing teams, and you have a background in SaaS and/or product design and development tools, we’d love to hear from you.
This is a full time role based out of our Tokyo hub.
What you’ll do at Figma:
Lead, manage, and grow a team of high-performing CEMs
Set clear goals and expectations, provide mentorship and coaching, and support career development
Partner with Sales, Support, Product, and Marketing to ensure customer needs are met and exceeded
Ensure the team is delivering exceptional value and experience across our enterprise customer base
Regularly engage directly with customers and act as an escalation point when required
(while this is a leadership role, we expect this role to include strong player-coach dynamics)
We'd love to hear from you if you have:
3+ years of formal people management experience in Customer Experience, Customer Success, or a similar post-sales function
5+ years of total experience in customer-facing roles within high-growth SaaS companies
A customer-first mindset with strong strategic thinking and execution capabilities
A proven ability to lead, inspire, and scale teams, especially through growth and change, and a passion for building inclusive, thoughtful, and high-performance team cultures
Excellent communication skills, with the ability to connect with a wide range of internal and external personas
While it's not required, it’s an added plus if you also have:
Familiarity with design systems, product development workflows, or Figma itself
Experience in a similar role at a design, collaboration, or productivity-focused SaaS company
A background in UX/UI, Design Ops, or Frontend Development
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
United States (Remote)
УдалённоUkraine
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