Location: London, UK
Workplace: Hybrid
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
Own a specific geographical region or country within the EMEA market which includes target-accounts and an existing book of business that has companies with 3000+ employees. Primary focus is on hunting new business opportunities, building sales pipeline, and driving growth within the ENT sector. Upscaling existing account base through expansion and upsell, leveraging our Extended Access Management Identity.
How we’re using AI today
Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.
Expectations of this role
This is a hybrid role with a regular travel component. You will be expected to work from 1Password’s London office 3 days per week, with the flexibility to work from the office up to 5 days per week based on business needs.
You will also regularly engage in customer-facing activities, including in-person meetings, events, and other travel required to effectively support your territory. Travel within your assigned territory, and occasionally outside of it, will be a part of your job, and you are responsible for managing your schedule in a way that works for the company and you.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we're looking for:
- 5+ years of SaaS sales experience, preferably in security with a focus on Enterprise accounts OR top performance in MidMarket/Commercial and ready to step up.
- Familiarity with the UK region.
- Demonstrated success in owning and growing a geographical territory or country within the UK.
- Proven track record of meeting or exceeding sales quotas and KPIs.
- Outstanding sales skills in prospecting, pipeline building, strategic account planning, value-based selling, and territory management, with meticulous operating rigor in pipeline management, forecasting, and pacing to target
- Demonstrated success in upselling & cross-selling to both new customers and across a book of business, and in uncovering customer pain points beyond what's initially shared
- Proficient skills in business acumen, negotiation, relationship building, communication & presentation skills to C-Suite
- Demonstrated ability to understand and articulate complex cybersecurity concepts, particularly in Identity and Access Management.
- Self-motivated, driven, and able to work independently in a remote setting.
- Preferable proficiency with Salesforce, Slack, Zoom, LinkedIn Sales Navigator & Outreach
Please note that this job description is subject to modifications and is not an exhaustive list of responsibilities.
What you can expect:
- Own Your Territory: Manage and grow your designated geographical region or country within EMEA, focusing on acquiring new ENT clients and expanding existing accounts.
- Manage Pipeline: Build and maintain a healthy sales pipeline through proactive prospecting (cold calling, and networking), supplemented with inbound leads and effective pipeline development inline with our sales methodology.
- Drive New Business Growth: Key Activities for effective sales strategies to meet and exceed sales targets including:
- Strategic Territory Segmentation: Refine client targeting by segmenting against Ideal Customer Profiles (ICPs) that align with enterprise needs and priorities.
- Contextual Business Understanding & Multithreading: Develop deep insights into the enterprise's structure, key decision-makers, and buying processes. Implement multithreading to engage various stakeholders across departments, ensuring broad influence and deeper engagement.
- Excellence in Outbound & Pipeline Generation: Leverage a combination of self-generated outreach, BDR collaboration, and marketing-driven initiatives to consistently build a high-quality pipeline.
- Tailored Discovery & Scoping: Align 1Password’s value to the enterprise's unique challenges through comprehensive discovery and scoping, ensuring that proposed solutions are relevant and impactful at scale.
- Continuous Improvement via Coaching: Maintain a growth mindset by actively participating in high-quality coaching sessions, driving incremental improvements in sales performance weekly
- Drive Organic Growth: Identify opportunities to expand and cross-sell 1Password’s solutions within existing accounts by building key stakeholder relationships and leveraging your understanding of Extended Access Management.
- Engage the Industry: Attend industry events, trade shows, and conferences to represent 1Password, build brand presence and build relationships with potential customers
- Stay Informed: Stay up to date on cybersecurity trends and developments, particularly in Identity and Access Management, to provide valuable insights to clients and position 1Password as an industry leader.
- Collaborate Cross-Functionally:
- Internal Collaboration: Foster strong partnerships with internal teams such as BDR, Solutions, Channels, Onboarding, and Customer Success to craft tailored solutions that address the complex needs of enterprise clients, ensuring alignment across the customer journey.
- Multithreaded Client Engagement: Develop and maintain relationships across multiple stakeholders within enterprise client organizations, including C-level, IT, and security teams. This approach ensures a comprehensive understanding of the client's business, enhancing account health and expanding long-term value.
- Focus on Solution-Driven Selling:
- Implement 1Password methodology to ensure our solutions are strategically aligned with client goals and tailored to their specific needs.
- Demonstrate a comprehensive understanding of client challenges, and position our offerings as impactful, customized solutions that drive value and outcomes.
- Present and Negotiate:
- Confidently present to executives, articulating the value proposition of our products and services.
- Create mutual action plans to align the sales team and prospects on responsibilities, steps and timelines for closing deals.
- Utilize effective negotiation skills to drive mutually beneficial outcomes.
UK-based roles only: The annual base salary for this role is between £87,000 GBP and £126,000 GBP, and is commission-eligible. This role is also eligible for immediate participation in 1Password's benefits program (health, dental, pension, and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process.
Our approach to work
We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement.
For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: London, UK
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
Own a specific geographical region or country within the EMEA market which includes target-accounts and an existing book of business that has companies with 3000+ employees. Primary focus is on hunting new business opportunities, building sales pipeline, and driving growth within the ENT sector. Upscaling existing account base through expansion and upsell, leveraging our Extended Access Management Identity.
How we’re using AI today
Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.
Expectations of this role
This is a hybrid role with a regular travel component. You will be expected to work from 1Password’s London office 3 days per week, with the flexibility to work from the office up to 5 days per week based on business needs.
You will also regularly engage in customer-facing activities, including in-person meetings, events, and other travel required to effectively support your territory. Travel within your assigned territory, and occasionally outside of it, will be a part of your job, and you are responsible for managing your schedule in a way that works for the company and you.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we're looking for:
- 5+ years of SaaS sales experience, preferably in security with a focus on Enterprise accounts OR top performance in MidMarket/Commercial and ready to step up.
- Proven Enterprise AE success; Southern Europe enterprise selling experience; cybersecurity or identity background; evidence of personally creating and closing complex enterprise opportunities.
- Experience building an immature/whitespace territory; CISO and senior security buyer relationships; strong new-logo hunting record; experience balancing strategic deals with volume; MEDDPICC or comparable enterprise sales methodology.
- (EMEA) Demonstrated success in owning and growing a geographical territory or country within EMEA.
- Proven track record of meeting or exceeding sales quotas and KPIs.
- Outstanding sales skills in prospecting, pipeline building, strategic account planning, value-based selling, and territory management, with meticulous operating rigor in pipeline management, forecasting, and pacing to target
- Demonstrated success in upselling & cross-selling to both new customers and across a book of business, and in uncovering customer pain points beyond what's initially shared
- Proficient skills in business acumen, negotiation, relationship building, communication & presentation skills to C-Suite
- Demonstrated ability to understand and articulate complex cybersecurity concepts, particularly in Identity and Access Management.
- Self-motivated, driven, and able to work independently in a remote setting.
- Preferable proficiency with Salesforce, Slack, Zoom, Linkedin Sales Navigator & Outreach
Nice to have:
- Existing channel relationships; Middle East and Africa experience; Italian and/or Spanish language capability.
Please note that this job description is subject to modifications and is not an exhaustive list of responsibilities.
What you can expect:
- Own Your Territory: Manage and grow your designated geographical region or country within EMEA, focusing on acquiring new ENT clients and expanding existing accounts.
- Manage Pipeline: Build and maintain a healthy sales pipeline through proactive prospecting (cold calling, and networking), supplemented with inbound leads and effective pipeline development inline with our sales methodology.
- Drive New Business Growth: Key Activities for effective sales strategies to meet and exceed sales targets including:
- Strategic Territory Segmentation: Refine client targeting by segmenting against Ideal Customer Profiles (ICPs) that align with enterprise needs and priorities.
- Contextual Business Understanding & Multithreading: Develop deep insights into the enterprise's structure, key decision-makers, and buying processes. Implement multithreading to engage various stakeholders across departments, ensuring broad influence and deeper engagement.
- Excellence in Outbound & Pipeline Generation: Leverage a combination of self-generated outreach, BDR collaboration, and marketing-driven initiatives to consistently build a high-quality pipeline.
- Tailored Discovery & Scoping: Align 1Password’s value to the enterprise's unique challenges through comprehensive discovery and scoping, ensuring that proposed solutions are relevant and impactful at scale.
- Continuous Improvement via Coaching: Maintain a growth mindset by actively participating in high-quality coaching sessions, driving incremental improvements in sales performance weekly
- Drive Organic Growth: Identify opportunities to expand and cross-sell 1Password’s solutions within existing accounts by building key stakeholder relationships and leveraging your understanding of Extended Access Management.
- Engage the Industry: Attend industry events, trade shows, and conferences to represent 1Password, build brand presence and build relationships with potential customers
- Stay Informed: Stay up to date on cybersecurity trends and developments, particularly in Identity and Access Management, to provide valuable insights to clients and position 1Password as an industry leader.
- Collaborate Cross-Functionally:
- Internal Collaboration: Foster strong partnerships with internal teams such as BDR, Solutions, Channels, Onboarding, and Customer Success to craft tailored solutions that address the complex needs of enterprise clients, ensuring alignment across the customer journey.
- Multithreaded Client Engagement: Develop and maintain relationships across multiple stakeholders within enterprise client organizations, including C-level, IT, and security teams. This approach ensures a comprehensive understanding of the client's business, enhancing account health and expanding long-term value.
- Focus on Solution-Driven Selling:
- Implement 1Password methodology to ensure our solutions are strategically aligned with client goals and tailored to their specific needs.
- Demonstrate a comprehensive understanding of client challenges, and position our offerings as impactful, customized solutions that drive value and outcomes.
- Present and Negotiate:
- Confidently present to executives, articulating the value proposition of our products and services.
- Create mutual action plans to align the sales team and prospects on responsibilities, steps and timelines for closing deals.
- Utilize effective negotiation skills to drive mutually beneficial outcomes.
UK-based roles only: The annual base salary for this role is between £87,000 GBP and £126,000 GBP, and is commission-eligible. This role is also immediate participation in 1Password's benefits program (health, dental, pension, and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process.
Our approach to work
We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement.
For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Germany
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
Own a specific geographical region or country within the EMEA market which includes target-accounts and an existing book of business that has companies with 3000+ employees. Primary focus is on hunting new business opportunities, building sales pipeline, and driving growth within the ENT sector. Upscaling existing account base through expansion and upsell, leveraging our Extended Access Management Identity.
How we’re using AI today
Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.
Expectations of this role
This is a field-based sales role. That means you are expected to be regularly engaged in customer-facing activities, including in-person meetings, events, and other travel as required to effectively support your territory.
Your primary work location will be your home office, but your role requires a lot of mobility and flexibility. Travel within your assigned territory, and occasionally outside of it, will be a part of your job, and you are responsible for managing your schedule in a way that works for the company and you.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we're looking for:
- You can communicate in English and German fluently
- 5+ years of SaaS sales experience, preferably in security with a focus on Enterprise accounts OR top performance in MidMarket/Commercial and ready to step up.
- Familiarity with the DACH region.
- Demonstrated success in owning and growing a geographical territory or country within the DACH region.
- Proven track record of meeting or exceeding sales quotas and KPIs.
- Outstanding sales skills in prospecting, pipeline building, strategic account planning, value-based selling, and territory management, with meticulous operating rigor in pipeline management, forecasting, and pacing to target
- Demonstrated success in upselling & cross-selling to both new customers and across a book of business, and in uncovering customer pain points beyond what's initially shared
- Proficient skills in business acumen, negotiation, relationship building, communication & presentation skills to C-Suite
- Demonstrated ability to understand and articulate complex cybersecurity concepts, particularly in Identity and Access Management.
- Self-motivated, driven, and able to work independently in a remote setting.
- Preferable proficiency with Salesforce, Slack, Zoom, Linkedin Sales Navigator & Outreach
Please note that this job description is subject to modifications and is not an exhaustive list of responsibilities.
What you can expect:
- Own Your Territory: Manage and grow your designated geographical region or country within EMEA, focusing on acquiring new ENT clients and expanding existing accounts.
- Manage Pipeline: Build and maintain a healthy sales pipeline through proactive prospecting (cold calling, and networking), supplemented with inbound leads and effective pipeline development inline with our sales methodology.
- Drive New Business Growth: Key Activities for effective sales strategies to meet and exceed sales targets including:
- Strategic Territory Segmentation: Refine client targeting by segmenting against Ideal Customer Profiles (ICPs) that align with enterprise needs and priorities.
- Contextual Business Understanding & Multithreading: Develop deep insights into the enterprise's structure, key decision-makers, and buying processes. Implement multithreading to engage various stakeholders across departments, ensuring broad influence and deeper engagement.
- Excellence in Outbound & Pipeline Generation: Leverage a combination of self-generated outreach, BDR collaboration, and marketing-driven initiatives to consistently build a high-quality pipeline.
- Tailored Discovery & Scoping: Align 1Password’s value to the enterprise's unique challenges through comprehensive discovery and scoping, ensuring that proposed solutions are relevant and impactful at scale.
- Continuous Improvement via Coaching: Maintain a growth mindset by actively participating in high-quality coaching sessions, driving incremental improvements in sales performance weekly
- Drive Organic Growth: Identify opportunities to expand and cross-sell 1Password’s solutions within existing accounts by building key stakeholder relationships and leveraging your understanding of Extended Access Management.
- Engage the Industry: Attend industry events, trade shows, and conferences to represent 1Password, build brand presence and build relationships with potential customers
- Stay Informed: Stay up to date on cybersecurity trends and developments, particularly in Identity and Access Management, to provide valuable insights to clients and position 1Password as an industry leader.
- Collaborate Cross-Functionally:
- Internal Collaboration: Foster strong partnerships with internal teams such as BDR, Solutions, Channels, Onboarding, and Customer Success to craft tailored solutions that address the complex needs of enterprise clients, ensuring alignment across the customer journey.
- Multithreaded Client Engagement: Develop and maintain relationships across multiple stakeholders within enterprise client organizations, including C-level, IT, and security teams. This approach ensures a comprehensive understanding of the client's business, enhancing account health and expanding long-term value.
- Focus on Solution-Driven Selling:
- Implement 1Password methodology to ensure our solutions are strategically aligned with client goals and tailored to their specific needs.
- Demonstrate a comprehensive understanding of client challenges, and position our offerings as impactful, customized solutions that drive value and outcomes.
- Present and Negotiate:
- Confidently present to executives, articulating the value proposition of our products and services.
- Create mutual action plans to align the sales team and prospects on responsibilities, steps and timelines for closing deals.
- Utilize effective negotiation skills to drive mutually beneficial outcomes.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process.
Our approach to work
We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement.
For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🏝 Generous PTO policy
💖 Company-wide wellness days (1 per quarter)
Growth and future
📈 Company equity for all full-time employees
💸 Statutory pension plan
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Employee-led inclusion and belonging programs and ERGs
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: San Francisco, CA
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
As a Commercial (Mid-Market) Account Executive, you will own a focused territory of strategic target accounts and existing customers with 500-2,500 employees, with an emphasis on Fortune 1000 and high growth organizations. Your mandate is to create new executive relationships, build qualified pipeline, win complex, six-figure, multi-product, platform opportunities, and expand 1Password’s strategic footprint across an existing book of business.
This is not a transactional or single-product sales role. You will lead an enterprise-wide security conversation, starting with a customer’s most urgent problem and building the strategic case for Unified Access across humans, AI agents, and machines. You will engage and multi-thread with CISOs, CIOs, IT and security leaders, IAM teams, DevOps and platform teams, engineering leaders, security architects, finance, procurement, and other executive stakeholders.
This is a remote, field-based opportunity. Candidates must be based in San Francisco/Bay Area and should expect regular in-person customer meetings, industry events, and travel throughout the territory, about 30-40%.
How we’re using AI today
Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we're looking for:
• 4+ years of closing experience in commercial, mid-market, or enterprise sales, including experience selling to organizations with 500+ employees.
- A consistent track record of exceeding annual quotas in the range of $1 million or more and closing complex, multi-product opportunities.
- Experience selling enterprise platforms or integrated solutions rather than only transactional or stand-alone products.
- Experience creating pipeline through account planning, territory prioritization, outbound prospecting, and consistent follow-up, with the persistence to build new opportunities.
- The ability to engage security, identity, information technology, DevOps, platform engineering, and executive stakeholders, connecting technical priorities to clear business outcomes.
- Strong account planning, opportunity management, forecasting, negotiation, and executive communication skills, with a track record of winning new customers and expanding existing relationships.
- Preferred: Experience with cybersecurity, identity and access management, privileged access, cloud security, endpoint security, developer security, software as a service (SaaS) governance, or related technologies; experience selling to technology companies is also valuable.
Bonus points for:
- You lead with curiosity and strong discovery, uncovering the broader security and business problem rather than stopping at the initial product request.
- You create a compelling platform narrative while keeping the customer’s priorities, maturity, and path to value at the center.
- You combine strategic thinking with operating rigor; your account plans, pipeline, forecasts, and close plans are current, specific, and dependable.
- You are resilient, accountable, collaborative, and motivated by ambitious targets and complex opportunities.
- You hunt daily for new opportunities and consistently hit pipeline generation targets.
- You leverage AI daily to expedite your administrative work and identify strategic opportunities across your book.
- You are coachable, apply feedback quickly, and continuously improve your craft.
- You thrive in a remote, field-based environment and prioritize meaningful in-person customer engagement.
What you can expect:
• Develop and execute account and territory plans for a focused portfolio of high-value prospects and customers.
• Build relationships with executive and technical stakeholders, including Chief Information Security Officers (CISOs), Chief Information Officers (CIOs), identity leaders, security architects, and engineering teams.
• Create qualified pipeline by identifying whitespace, competitive displacement opportunities, compelling events, and new use cases across identity security, AI adoption, SaaS governance, developer workflows, and device security.
• Lead consultative sales conversations that connect an immediate customer need to a broader Unified Access strategy spanning people, AI agents, and machines.
• Orchestrate complex, multi-stakeholder sales cycles involving security, information technology, DevOps, engineering, finance, legal, procurement, and executive sponsors.
• Structure and negotiate multi-year, multi-product agreements while maintaining accurate opportunity data, forecasts, mutual action plans, and close plans.
• Partner with Business Development Representatives, Solutions Engineering, Customer Success, channels, alliances, product, marketing, legal, and deal teams to win new customers and expand existing relationships through meaningful customer engagement.
USA-based roles only: The annual base salary for this role is between $82,000 USD and $115,000 USD, and is commission-eligible. This role is also immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process.
Our approach to work
We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement.
For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Toronto, ON
Workplace: Hybrid
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
As a Business Development Representative, you play a pivotal role in driving our sales pipeline. With a strong focus on outbound prospecting, you proactively identify and engage high-potential prospects while also managing inbound leads. As the first point of contact for prospective customers, you lay the foundation for meaningful sales conversations and long-term partnerships.
How we’re using AI today
Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.
Expectations of this role
This is a hybrid role. You will be expected to work from 1Password's Toronto office 3 days per week, with the flexibility to work from the office up to 5 days based on business needs.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we're looking for:
- 0-1+ years of relevant customer-facing experience, preferably in sales or a related role.
- Genuine interest in a sales career and eagerness to understand and solve customer problems.
- Solid communication and interpersonal skills, with the ability to articulate ideas clearly and concisely, and build rapport over phone, email, and social media.
- Foundational business acumen, including an understanding of how businesses operate and the importance of revenue generation.
- Proficiency in basic computer applications and an aptitude for learning new technology, including CRM systems and sales engagement tools.
- Resilient, self-motivated, and committed to achieving targets while thriving in a remote environment.
- Curious and coachable, with the ability to embrace feedback and continuously improve.
What you can expect:
- Proactively identify and engage prospects through strategic outbound prospecting activities, including cold calling, email campaigns, and social selling.
- Qualify inbound leads generated through marketing efforts, understanding prospect needs and determining their fit for our solutions.
- Conduct engaging conversations with prospects to understand their business challenges and communicate the value of our offerings.
- Research and gather information on target accounts to develop outreach strategies and maximize engagement.
- Build a qualified pipeline for Account Executives, ensuring a smooth handoff in the sales process.
- Maintain accurate, up-to-date records of all activities and prospect interactions in our CRM system to support reporting and pipeline visibility.
- Collaborate regularly with Account Executives and sales managers to prioritize outreach efforts and refine approaches.
- Meet and exceed monthly and quarterly targets for qualified opportunities generated.
- Continuously build knowledge of our products, services, and market landscape to communicate our value proposition effectively.
- Apply feedback from coaching sessions to refine outreach and objection-handling techniques.
Canada-based roles only: The annual base salary for this role is between $58,000 CAD and $81,000 CAD and is commission-eligible. This role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process.
Our approach to work
We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement.
For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Austin, TX
Workplace: Hybrid
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
As a Business Development Representative, you play a pivotal role in driving our sales pipeline. With a strong focus on outbound prospecting, you proactively identify and engage high-potential prospects, while also managing inbound leads. As the first point of contact for current customers and prospects, you lay the foundation for meaningful sales conversations and long-term partnerships.
How we’re using AI today
Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.
Expectations of this role
This is a hybrid role. You will be expected to work from 1Password's Austin office 3 days per week, with the flexibility to work from the office up to 5 days based on business needs.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we're looking for:
- 0-1+ years of relevant customer-facing experience, preferably in sales or related roles.
- Demonstrates a genuine interest in a sales career and understanding the sales process. and an eagerness to solve our prospects’ problems
- Solid communication and interpersonal skills, possessing the demonstrated ability to: articulate ideas clearly and concisely verbally and in writing, comfortably engage with new people and build rapport over the phone, email, and social media.
- Has business acumen, having a foundational grasp of how businesses operate, including common challenges and the importance of revenue generation.
- Proficiency in basic computer applications such as standard office software and demonstrates an aptitude for learning new technology, including CRM systems and sales engagement tools.
- Resilient, self-motivated, and committed to achieving targets while thriving in a remote environment.
- Curious and coachable, with an ability to embrace and apply feedback, adapt, and continuously improve.
What you can expect:
- Proactively identify and engage prospects through strategic outbound prospecting activities, including cold calling, email campaigns, and leveraging social selling techniques.
- Qualify inbound leads generated through marketing efforts, understanding their needs and determining their fit for our solutions.
- Conduct engaging conversations with prospects to understand their business challenges and effectively communicate the value of our offerings.
- Diligently research and gather information on target accounts to create strategies for outreach and maximize engagement.
- Created a qualified pipeline for Account Executives, ensuring a smooth transition in the sales process.
- Maintain accurate and up-to-date records of all activities and prospect interactions within our CRM system to support reporting and pipeline visibility.
- Regularly collaborate with Account Executives and sales managers to prioritize outreach efforts, seek guidance on best practices, and refine approaches.
- Meet and exceed monthly and quarterly targets for qualified opportunities generated.
- Continuously learn about our products, services, and the market landscape to effectively communicate our value proposition.
- Utilize feedback and tools from coaching sessions to identify improvement areas in calls or emails, proactively refining outreach and objection-handling techniques.
USA-based roles only: The annual base salary for this role is between $58,000 USD and $81,000 USD, and is commission-eligible. This role is also immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to work
We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement.
For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: United Kingdom
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
We’re looking for a Senior Commercial Deal Desk Analyst to help build and scale 1Password’s Commercial Deal Desk capability within Revenue Operations. You’ll partner with Sales, Finance, Legal, and cross-functional teams on complex commercial decisions, while turning what you learn into clear processes, guidance, and tools that help teams move faster with confidence. This role will help strengthen 1Password’s enterprise commercial capabilities as deal complexity and volume grow.
How we’re using AI today
Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.
This is a remote opportunity within the UK.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we're looking for:
- 4+ years of experience in Deal Desk, Revenue Operations, Commercial Finance, or a related function within a Business-to-Business (B2B) Software as a Service (SaaS) environment.
- Hands-on experience with Salesforce Customer Relationship Management (CRM) and Salesforce Configure, Price, Quote (CPQ)/Revenue Cloud, including resolving complex quoting and cross-object issues.
- Strong understanding of commercial deal structures, including annual recurring revenue (ARR), multi-year agreements, amendments, renewals, co-terms, ramps, stub billing, bundled products, and discounting.
- Demonstrated ability to build or improve processes, documentation, approval workflows, and commercial policies in an evolving environment.
- Sound commercial judgment and the ability to balance customer and seller needs with pricing discipline, revenue integrity, and business risk.
- Strong cross-functional communication skills, with the ability to influence effectively without formal authority and explain complex commercial concepts clearly.
- Experience using artificial intelligence (AI), automation, or workflow tools to reduce manual work and improve the quote-to-cash process is preferred.
What you can expect:
- Partner with Enterprise Account Executives (AEs), Sales Managers, Finance, Legal, and Revenue Operations on complex, non-standard, and high-impact deals.
- Advise on deal structure, pricing, terms, discounting, approvals, amendments, renewals, co-terms, ramps, bundled products, and other commercial considerations.
- Review and execute deal submissions in Salesforce CPQ/Revenue Cloud, ensuring quotes and contracts are accurate, complete, and ready for approval and invoicing.
- Build the foundations of the Commercial Deal Desk, including intake processes, approval routing, discount governance, exception handling, service-level agreements (SLAs), and documentation.
- Create playbooks, training materials, office hours, and practical guidance that help sales teams navigate commercial processes and quoting tools.
- Identify opportunities to improve workflows through automation, AI tooling, and CPQ configuration, while partnering with technical teams to implement scalable solutions.
- Use deal data and Key Performance Indicators (KPIs) to identify bottlenecks, improve deal quality, and recommend changes that support efficient, sustainable growth.
UK-based roles only: The annual base salary for this role is between £60,000 GBP and £84,000 GBP, plus immediate participation in 1Password's benefits program (health, dental, pension, and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to work
We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement.
For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Poland; Uruguay; Argentina; Armenia; Romania
Workplace: Remote
Solvd Inc. is a rapidly growing AI-native consulting and technology services firm delivering enterprise transformation across cloud, data, software engineering, and artificial intelligence. We work with industry-leading organizations to design, build, and operationalize technology solutions that drive measurable business outcomes.
Following the acquisition of Tooploox, a premier AI and product development company, Solvd now offers true end-to-end delivery—from strategic advisory and solution design to custom AI development and enterprise-scale implementation. Our capability centers combine deep technical expertise, proven delivery methodologies, and sector-specific knowledge to address complex business challenges quickly and effectively.
We're on the lookout for a Mobile Test Automation Engineer to join our team working on a social news aggregation platform.
WHAT YOU’LL DO
- Design, maintain, and execute automated and manual tests for iOS and Android mobile applications.
- Build and maintain mobile automation suites using XCUITest and Espresso.
- Perform hands-on functional, regression, integration, exploratory, usability, and end-to-end testing on real devices and emulators.
- Diagnose failures, investigate defects, and partner with engineering teams to identify root causes.
- Develop test plans, test cases, test procedures, and release-quality reports.
- Integrate automated tests into CI/CD pipelines and monitor test and infrastructure stability.
- Collaborate with developers, product managers, and partner engineering teams throughout the Agile development lifecycle.
- Identify cross-platform impact areas and provide risk-based test coverage for new features and experiments.
- Help drive quality practices across unit, integration, and end-to-end testing.
- Estimate testing effort and work independently in a fast-paced environment.
REQUIRED SKILLS & EXPERIENCE
- 4+ years of experience building or maintaining automation frameworks for mobile applications.
- Advanced hands-on experience with XCUITest and Espresso — framework development, maintenance, debugging, and CI execution.
- Strong experience testing iOS and Android mobile applications, preferably social media or high-scale consumer apps.
- Experience building scalable mobile automation frameworks and integrating them into CI/CD pipelines.
- Strong knowledge of mobile QA methodologies, SDLC, test strategy, and test documentation.
- Strong understanding of mobile platforms, device fragmentation, networking, permissions, notifications, deep links, and app lifecycle behavior.
- Ability to independently create test plans and coverage strategies from product requirements.
- Strong exploratory testing and risk-assessment skills.
- Experience working in Agile/Scrum environments with frequent or weekly production releases.
- Experience using tools such as Jira, Confluence, and common test-management systems.
- Strong written and verbal communication skills.
PREFERRED QUALIFICATIONS
- Experience testing social, community, messaging, or user-generated content platforms at scale.
- Experience testing across iOS, Android, web, and mobile web.
- Experience with API testing and backend validation.
- Experience testing experiments, feature flags, personalisation, feeds, notifications, and user-generated content.
- Experience supporting frequent or weekly production release cycles.
When you join Solvd, you'll…
- Shape real-world AI-driven projects across key industries, working with clients from startup innovation to enterprise transformation.
- Be part of a global team with equal opportunities for collaboration across continents and cultures.
- Thrive in an inclusive environment that prioritizes continuous learning, innovation, and ethical AI standards.
Ready to make an impact?
If you're excited to build things that matter, champion responsible AI, and grow with some of the industry’s sharpest minds. Apply today and let’s innovate together.
Solvd is an equal opportunity employer.
Location: New York
Workplace: hybrid
Merkle Science provides blockchain transaction monitoring and intelligence solutions for web3 companies, digital asset service providers, financial institutions, law enforcement and government agencies to detect, investigate and prevent illicit use of cryptocurrencies. Our vision is to make cryptocurrencies safe and provide infrastructure for the safe and compliant growth of cryptocurrencies.
Merkle Science is headquartered in New York with offices in Singapore, Bangalore and London. The team has combined experience across Bank of America, Paypal, Luno, Thomson Reuters and Amazon. The company has raised over US$27 MM from SIG, Beco, Republic, DCG, Kenetic, GGV and several others.
💥 What will you do?
Identify, research, and engage private and public sector leads across the US.
Qualify inbound and outbound prospects through discovery calls and outreach.
Partner with Account Executives to support deal progression and handoffs.
Create and maintain Sales collateral for the Sales team to be used in product demos and customer deals.
Maintain clean, accurate data and activity tracking in our CRM.
Represent Merkle Science at key industry events and protocol ecosystem gatherings, acting as a visible ambassador for our brand.
Continuously learn about blockchain infrastructure, compliance, and risk management to position Merkle Science's solutions effectively.
🙋 What makes you a great addition to the team?
1–2+ years of experience in sales, business development, or partnerships (preferably in crypto, Web3, or B2B SaaS).
Interest or experience in working with
blockchain protocols, stablecoin issuers, or Web3 infrastructure companies.
Strong communication skills with the ability to engage both technical and business stakeholders.
Comfortable prospecting and building relationships in early-stage or high-growth environments.
Organized, self-motivated, and able to thrive in a remote-first, fast-paced startup.
Preferably located in New York or the East Coast and comfortable in working East Coast hours.
Bonus: Prior exposure to compliance, risk, or blockchain analytics solutions.
❤️ Well Being, Compensation and Benefits
We care about your well-being. Along with excellent health insurance, we offer flexible time off, learning & development initiatives and hours that are designed to provide work/life balance.
US Benefits
Salary + commission
Fully paid medical, dental and vision
401k with 4% employer match
Competitive PTO and sick days
A fun and collaborative work environment
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: NZ: Auckland: Xero 4 (96 St Georges Bay Rd, Level 2 & 3); NZ: Wellington: Xero One (19-23 Taranaki St)
Workplace: Hybrid
The role / impact
This senior engineering post sits right at the core of Practice Tools, balancing hands-on delivery with leading the team's adoption of artificial intelligence. You will own crucial infrastructure, CI/CD pipelines, monitoring, and alerting, ensuring reliable foundational systems that wider product teams depend upon.
Beyond core engineering, you will spearhead the transition toward an agentic software development lifecycle. By building on existing prototype agents, experimenting with AI-assisted workflows, and mentoring team members, you will shape how software is built while establishing a clear trajectory towards future technical leadership.
The team / how they connect
You will join a collaborative, close-knit group of engineers based across New Zealand who manage staff permissions, practice provisioning, and system deletion. The team operates with high autonomy, working closely together to deliver foundational capabilities that power the broader Practice Tools ecosystem. Communication is open and frequent, creating a supportive environment where diverse perspectives and fresh ideas are truly valued.
Initially, you will focus on
- Delivering key billing changes within the Practice Tools domain using React, JavaScript or TypeScript, and Java or .NET.
- Rolling out the Xero Partner Hub across all global regions to elevate the practice experience.
- Retiring legacy HQ components once the hub is live to improve system reliability and cost efficiency.
- Aligning authorization models with OAuth standards while advancing AI-driven automation across the delivery pipeline.
Where and how you can work
This position offers flexible working options for candidates based in New Zealand. You can choose to work remotely from home or access our modern office spaces in Wellington or Auckland. Whether you prefer coming into an office daily or working entirely from home, our setup supports your preferred working style alongside occasional team connection opportunities.
Here are some of the things we are looking for
- Experience developing web applications using React alongside JavaScript or TypeScript.
- Solid background in backend development (Preferably either Java or .NET)
- Practical knowledge of modern DevOps practices, including CI/CD pipelines using tools like GitHub Actions, Jenkins, or Spinnaker, along with robust monitoring and alerting.
- Direct hands-on experience building with AI and agentic systems beyond basic prompt engineering.
- A proven track record of mentoring junior colleagues and patiently guiding team members through new technical methodologies.
- A proactive, self-directed mindset with the drive to take ownership of complex technical challenges and grow toward senior leadership.
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Location: US, Boston, MA
Workplace: OnSite
Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further.
ABOUT THE ROLE
As a Director & Associate General Counsel at Humanoid, you will lead legal operations across the U.S. and Canada as we scale our footprint in the region. Reporting to the Chief Legal Officer & General Counsel, you'll serve as our senior legal representative and principal point of contact here — spanning regulatory support for production and R&D, IP across the research and manufacturing lifecycle, dispute resolution and pre-litigation matters, and the corporate and financing work that comes with our growth. You'll also partner closely with compliance leadership to track regulatory obligations, support public policy engagement, and own the region's legal infrastructure: entity management, governance, policies, templates, outside counsel, tooling, and reporting.
If you're excited to help shape a growing legal function, want real ownership over how law and compliance guide the deployment of real-world robots, and are ready to be the senior legal voice for a fast-growing region, we want to hear from you.
WHAT YOU'LL DO
- Own legal operations for North America across the United States and Canada, acting as an extension of the Office of the General Counsel in the region.
- Provide regulatory support to our production and R&D functions as HMND‑01 is deployed into industrial environments, working with compliance leadership to translate requirements into workable processes.
- Advise on IP rights across R&D and production, including invention capture, ownership, licensing, and protection.
- Manage disputes and pre-litigation matters across the region.
- Support commercial contracting in North America in partnership with our global contracts function.
- Drive legal support for public policy and government engagement in the United States and Canada, in partnership with our government relations and commercial leadership.
- Support corporate and financing workstreams in the region.
- Engage and manage outside counsel across the United States and Canada, with a clear view of cost and value.
- Own the legal operations infrastructure for the region, including entity management, policies, templates, tooling, and reporting.
- Build, manage, and develop the North American legal team as headcount grows, while remaining close to the work yourself.
WHAT WE'RE LOOKING FOR
- 10+ years of legal experience following bar admission, including 5+ years in-house in regulated industries.
- Licensed US attorney in good standing.
- 5+ years of people management experience, with the ability to build and scale a team as the region grows.
- Regulatory support experience across production and R&D functions.
- Substantive IP experience.
- Dispute resolution experience.
- A hands-on, execution-oriented approach: you do the work yourself as well as overseeing others.
- Comfortable operating in ambiguity and creating clarity in a fast-moving environment.
- Ability to work from our Boston office five days per week.
Nice to Have
- Familiarity with Canadian law, or experience running a cross-border US–Canada remit.
- Experience in robotics, artificial intelligence (AI), automotive, aerospace, or advanced manufacturing.
- Experience supporting a venture financing round in-house.
- Exposure to product safety, export controls, or trade compliance.
- Experience supporting government relations or public policy work.
WHAT WE OFFER
- Comprehensive health coverage for US‑based employees, including fully paid medical, dental, and vision insurance, with virtual care and employee assistance resources.
- Time off to rest and recharge: 23 days of PTO (accrued), separate sick leave, and paid company holidays.
- 401(k) retirement plan with 4% employer match.
- Competitive equity: stock options with meaningful upside as we scale.
- Free daily catered lunch, snacks, and drinks in‑office.
- Collaboration with top‑tier engineers, researchers, and product experts in AI and robotics.
For this role in Massachusetts, the expected base salary range is $220K–$300K USD per year; your placement in that range depends on how your experience maps to our internal leveling.
Location: Remote; Seattle, WA; New York, NY; San Francisco, CA
Workplace: Remote
We are building AI to simulate the world through merging art and science.
We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world.
World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached.
Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you.
*Titles posted to our careers page are updated regularly to best advertise the role and expected seniority, but internally we have a flat titling system with two types of titles: one for individual contributors and one for people managers.
ABOUT THE ROLE
Runway is looking for a Marketing Manager to help build and scale high-impact marketing programs across our creator, partner, sponsorship, and growth ecosystem.
This is a generalist marketing role for someone who can move fluidly between strategy and execution. Some immediate areas of focus include influencer creator partnerships, sponsorships, and partnership marketing.
The right person is commercially minded, highly organized, creative, and comfortable operating in ambiguity. We are looking for someone who can build repeatable programs, manage relationships, and execute campaigns to turn marketing ideas into measurable growth.
WHAT YOU’LL DO
- You will own and support marketing programs that help Runway reach priority audiences, grow demand, and deepen our presence among our target audiences.
- In the near term, this will include managing creator and influencer partnerships including affiliates, evaluating sponsorship opportunities, and building co-marketing programs with customers, technology partners, model providers, vendors, and ecosystem partners.
- You will work across the full program lifecycle: identifying opportunities, developing briefs, managing outreach, coordinating execution, tracking performance, and recommending what to scale, change, or stop.
- You will partner closely with growth, creative, comms, events, PMM, sales, business development, legal, and finance to make sure programs are clear, on-brand, operationally sound, and connected to business outcomes.
WHAT WE’RE LOOKING FOR
- We’re looking for a marketing generalist with strong executional judgment and enough strategic range to work across multiple types of programs for a range of B2C and B2B audiences.
- Experience managing creator partnerships with a clear view of how long-form content performs differently from short-form and other social channels.
- 4+ years of experience building marketing campaigns, influencer, affiliate, or growth programs from 0 to 1.
- Experience managing external relationships: creators, sponsors, agencies, freelancers or vendors.
- Experience writing briefs, managing timelines, coordinating stakeholders, and translating broad goals into concrete plans.
- Strong taste, communication skills, and judgment around brand, audience fit, creator quality, partner value, business impact, and operational tradeoffs.
- You should be comfortable with ambiguity and able to build from scratch. This role requires someone who can create structure where it does not yet exist, but without slowing the team down with unnecessary process.
- You should care about measurement and be able to connect marketing programs to outcomes such as subscriptions, ARR, and enterprise pipeline influence.
NICE TO HAVE
- Experience in AI, SaaS, subscription products.
- Experience creating partner-facing materials such as briefs, sponsorship packages, or co-marketing materials.
- Familiarity with Runway, AI video, creator communities, internet culture, and the broader creative technology ecosystem.
Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide.
There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range.
Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates.
WORKING AT RUNWAY
Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you.
We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply.
More about Runway
- Universal World Simulator https://runwayml.com/world-simulator.html
- GWM-1 https://runwayml.com/research/introducing-runway-gwm-1
- Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5
- General World Models https://runwayml.com/research/introducing-general-world-models
- Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section
- Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section
- Runway Studios https://runwayml.com/studios
We're excited to be recognized as a best place to work:
Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024
Location: Remote - Singapore
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
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Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as our next Solutions Engineer for our Twilio Communications APJ team.
About the job
The Twilio Solutions Engineer is both highly technical and a skilled executive relationship builder. They are comfortable showing an engaging communications experience to a CEO or sketching out a flow on a whiteboard with technical decision makers.
This role sits at the intersection of communications, AI, and experience design. You will help customers across APJ — design and build next-generation customer engagement experiences powered by Twilio’s Customer Engagement Platform. These experiences increasingly blend voice, messaging, autonomous and human-assisted agents, and intelligent workflows to create interactions that feel natural, trusted, and brand-aligned.
As a Solutions Engineer, you lead the technical and experiential win: shaping how customers think about conversations, designing intelligent flows, prototyping solutions, and translating business intent into scalable architectures. You will guide customers not just on what to build with Twilio, but how those experiences should behave when humans and AI work together.
Responsibilities
In this role, you’ll:
Discovery & Scoping: Lead client discovery sessions to identify business challenges, goals, and core value drivers.
Solution Design: Translate complex customer requirements into high-level future-state architecture and implementation roadmaps.
Product Demonstrations: Deliver customized software demos, presentations, and proof-of-concepts (POCs) for audiences ranging from front-line staff to C-level executives.
Sales Support: Address technical objections, respond to RFPs/RFIs, and partner closely with Account Executives to accelerate deal closures.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
Technical Knowledge:
Understanding of cloud computing, cPaaS, AI.
Soft Skills:
Exceptional public speaking, storytelling, interpersonal, and consensus-building capabilities.
Curious of technology and willingness to learn new technology
Location
This role will be remotely based in Australia/Singapore/Japan
Travel
We prioritise connection and opportunities to build relationships with our customers and each other. For this role, approximately 35% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
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Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Toronto, Canada
Why Join Exadel
We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.
From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.
About the Client
A leading North American financial services provider operating across personal, commercial, wealth management, and capital markets sectors. Following recent strategic acquisitions, the top-tier bank has significantly expanded its international footprint. Now executing an "AI-first" strategy, the organization has launched a dedicated institute for applied AI and quantum computing to drive productivity and deliver hyper-personalized digital experiences for millions of global customers.
What You’ll Do
Serve as a subject matter expert in Metals trading, including precious and base metals.
Focus on physically settled metals transactions and related front-office workflows.
Gather, analyze, and document business requirements from traders and key stakeholders.
Clearly articulate scope, assumptions, and dependencies for requirements.
Analyze and understand the impact of upstream and downstream systems on business processes.
Collaborate with technology teams to identify and drive system enhancements supporting Metals trading activities.
Work closely with developers to ensure requirements are clearly understood and implemented correctly.
Support solution deployment and ensure successful adoption by business users.
Conduct data analysis to provide insights that support trading strategies and risk management.
Apply strong analytical and problem-solving skills to optimize processes and outcomes.
Partner closely with traders and stakeholders to ensure seamless operations and regulatory compliance.
Manage change requests and support structured change management processes.
Participate in testing activities, including test planning and execution.
Collaborate closely with business users during UAT to ensure solutions are thoroughly tested and meet business requirements.
Support quality assurance efforts to ensure high-quality, production-ready deliverables.
What You Bring
Proven experience in Metals trading, ideally with a focus on physically settled metals.
Strong understanding of banking and capital markets products and services related to commodities.
Demonstrated ability to gather, document, and manage business requirements.
Experience in change management and managing change requests.
Strong analytical and problem-solving skills.
Excellent written and verbal communication skills.
Ability to collaborate effectively with developers, traders, and stakeholders.
Experience with Openlink Endur is a strong asset.
Experience in testing and quality assurance is a plus.
Detail-oriented mindset with a focus on high-quality deliverables.
Self-starter who thrives in a collaborative, team-based environment.
Nice to have
Experience working in front-office trading environments.
Exposure to complex trading system integrations and data flows.
Prior experience supporting UAT in capital markets platforms.
English level
Upper-Intermediate
Location:
Toronto (hybrid)
Legal & Hiring Information
Compensation Transparency: The expected compensation range for this role is $80-110/hr CAD, with eligibility for commission, bonus, or other incentive compensation where applicable. Actual compensation will be determined based on experience, skills, qualifications, geographic location within Canada, and business needs.
Position Status: This posting is for a newly created position
Location Eligibility: This role is open to candidates residing in Canadian provinces, excluding Quebec.
Experience Requirements: We welcome applicants with relevant experience regardless of where it was obtained. Canadian work experience is not required.
Use of Artificial Intelligence in Hiring: We may use automated tools or artificial intelligence systems to support the screening, assessment, or selection of applicants as part of our hiring process.
Benefits Summary: Canadian employees are eligible to participate in Exadel’s benefits programs, which may include extended health, dental and vision coverage; life and disability insurance; retirement savings programs; paid time off; paid holidays; and other wellness or voluntary benefit programs, subject to plan terms and eligibility requirements.
Equal Employment Opportunity: Exadel is an equal opportunity employer and does not discriminate on the basis of race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, family status, or any other protected characteristic under applicable provincial human rights legislation.
Accessibility and Accommodation: We are committed to providing accommodations throughout the recruitment process in accordance with applicable accessibility and human rights legislation. If you require accommodation at any stage of the hiring process, please contact us.
The offer is not binding until a signed contract is in place
Our AI-Enabled Screening Process
As an AI-first company, Exadel uses an AI recruiter to conduct a brief initial screening for this highly specialized position. This conversation helps us understand each applicant’s relevant experience and alignment with the role’s core requirements. The AI recruiter supports the process but does not make the final hiring decision. Candidates who successfully complete the initial screening will be connected directly with a member of our Talent team for the next step. If you require an accommodation or an alternative screening format, please let us know.
Exadel Culture
We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.
Location: San Francisco
Workplace: Hybrid
About WorkOS 🚀
WorkOS builds modern developer tools and APIs that make it easy for companies to become Enterprise Ready. Our platform powers authentication, identity, authorization, and other critical infrastructure that developers need to securely scale their products to large organizations.
We recently raised a $100M Series C, valuing the company at $2B, led by Meritech and Sapphire with participation from Greenoaks, Craft, Abstract, and Audacious. WorkOS powers enterprise features for many of the fastest-growing AI companies, including OpenAI, Cursor, and Perplexity, Sierra, and Plaid.
As AI reshapes software, WorkOS is at the frontier of Human and Agent Authentication, Identity, and Access Control helping companies answer a new critical question: who are your agents, and what are they allowed to do? Our fast-growing customer base includes hundreds of modern software companies building the next generation of enterprise-ready products.
ABOUT THE ROLE
WorkOS has a strong bottom-up, developer-focused GTM motion. Our growth team sits at the center of it, running the campaigns, events, and demand programs that put WorkOS in front of technical buyers. As those programs have grown, so has the volume of work that makes them happen, and we're looking for a Growth Marketing Generalist to own it.
This is a hands-on execution role. You'll work across campaign management, events, and content, taking programs from brief to live and getting the details right. One week that means running a developer event in San Francisco; the next, pulling together campaign assets. You'll get clear direction and real ownership.
This is a great fit if you like variety, move fast, and want to build range across every part of a growth function. You'll work directly with the Growth lead and partner closely with sales, design, and product. You don't need to have marketed to developers before, though it's a plus. What matters is that you come from a technical or B2B software environment where you understood what the product did and who was buying it.
RESPONSIBILITIES
- Events and Field Marketing: Support with logistics and execution of our developer events, conferences, and dinners, including venue and vendor coordination, invite and registration flows, on-site support, and follow-up.
- Project Management: Own timelines for creative assets and copy for growth programs (e.g. newsletter sponsorships), keeping designers and campaigns on schedule so deliverables are ready and submitted on time.
- Copy and Content: drafting variations of email copy, social posts, invites, and event materials, keeping it clear and on-brand for a technical audience
- Reporting: Track performance across programs and report on what worked, surfacing what we should do more or less of.
- Measurement & Tracking: A clean tracking foundation across UTMs and campaigns so we can confidently measure performance.
- Cross-functional Partnership: Work with sales on event follow-up and pipeline handoff, and with design and product on assets and messaging.
- Continuous Learning: Build real knowledge of WorkOS products, our developer audience, and the AI-native companies we sell to.
QUALIFICATIONS
- Experience: a marketing role at a B2B software or technology company, ideally one selling to a technical audience.
- Executional Strength: A track record of reliably shipping marketing work end to end, on time and with the details correct.
- Project Management: Run several programs at once, keep track of the moving pieces, and follow through without needing to be chased.
- Writing Ability: Clear writer who can adapt to a brand voice and write for a smart, skeptical, technical reader.
- Events Experience: Hands-on experience running or supporting events, from small dinners to conferences.
- Tooling: Comfortable in a modern marketing stack, including marketing automation or email tooling, a CMS, and analytics.
- Domain Understanding: Enough technical context to understand what a developer tool does and why someone would buy it.
- Self-starter: Previous startup experience, particularly in high-growth PLG organizations.
- AI-Native: Hands-on experience building with AI-native tools, using LLMs, agents, and automation in your own marketing workflows.
- Bonus: Experience marketing developer tools, infrastructure, or API products.
Benefits and Perks (US Only) 💖
At WorkOS, we offer resources that emphasize personal and familial well-being. We offer healthcare coverage for you and your family, including medical, dental, and vision. We offer parental leave, paid-time off and fully remote working arrangements.
- 401k matching
- Competitive Equity
- Healthcare, dental and vision coverage
- FSA, ST/LT Disability, Voluntary Life
- Carrot fertility benefits
- 20 days paid vacation + 10 holidays + unlimited sick leave
- 12 weeks fully paid parental leave
- Fitness: Monthly stipend for gyms, yoga classes, race registrations or whatever keeps you active
- Wellness: Monthly stipend for a massage, meditations class, therapy, or activities that enhance your well-being
- Commuter benefits for hybrid employees in SF/NYC
- Unlimited token usage!
Please inquire directly with our recruiting team for benefits available to those working outside the US.
Equal Opportunity Employer
WorkOS is an equal opportunity employer, committed to diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Bulgaria, Hungary, Poland
Why Join Exadel
We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.
From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.
About the Client
The leading provider of vehicle lifecycle solutions, with headquarters in Chicago, enables the companies that build, insure, and replace vehicles to power the next generation of transportation. Its platform delivers advanced mobile, artificial intelligence, and car technologies. It connects a network of 350+ insurance companies, 24,000+ repair facilities, hundreds of parts suppliers, and dozens of third-party data and service providers. The customer's collective solutions enhance productivity and help clients deliver better experiences for end consumers.
What You’ll Do
Design and implement end-to-end document intelligence pipelines on AWS
Develop and optimize ML models for document classification, segmentation, and field extraction
Build scalable data processing systems handling PDFs up to 2000 pages
Collaborate with subject matter experts to create and refine requirements for extraction
Own features from research through production deployment and monitoring
Establish evaluation frameworks and quality metrics for extraction accuracy
What You Bring
Advanced knowledge of Python (native, Pandas, ScikitLearn, Tensorflow or Pytorch, PyStats, Pydantic)
Experience with AWS tools for ML Engineering and ML deployment (Sagemaker, Lambda, Cloudformation/CDK, Step Functions)
Advanced knowledge of SQL and Data Modeling
Experience with GenAI for document intelligence, including prompt engineering, RAG (Retrieval Augmented Generation), multi-modal models (vision + text), and production deployment using AWS Bedrock or Azure OpenAI APIs
Experience in experiment design (power analysis and hypothesis testing)
Proficiency in both written and verbal communication, required for a remote and largely asynchronous work environment
Demonstrated capacity to clearly and concisely communicate complex technical problems and propose iterative solutions
Experience owning a feature from concept to production, including proposal, discussion, and execution
Nice to have
Experience with document processing tools (AWS Textract, Azure Document Intelligence, or similar OCR/layout detection systems)
Experience with PDF and Image processing libraries (e.g. PyMuPDF, opnecv, pillow)
Experience in Machine Learning/ Data Science (e.g., ML algorithm selection, feature engineering, model training, hyperparameter tuning, supervised and unsupervised learning implementation, building a model pipelines, using Machine Learning tools/libraries/frameworks)
Experience working with AWS big data technologies (Redshift, S3, EMR, Glue, etc.)
English Level
Upper-intermediate
Legal & Hiring Information
Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more.
Reasonable accommodations are available to enable individuals with disabilities to perform essential functions.
Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs.
Compensation details are shared with candidates at the early stage of the recruitment process.
The offer is not binding until a signed contract is in place.
Your Benefits at Exadel
Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.
International projects
In-office, hybrid, or remote flexibility
Medical healthcare
Recognition program
Ongoing learning & reimbursement
Well-being program
Team events & local benefits
Sports compensation
Referral bonuses
Top-tier equipment provision
Exadel Culture
We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.
Location: Remote - Colombia
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Technical Support Engineer 2
About the job
This position is needed to support our customers’ use of Twilio’s Programmable Messaging product. This role will function as the voice of Twilio to our customers and partners and operate as a subject matter expert for Twilio’s Programmable Messaging API.
In addition, focus on providing friendly, professional customer service, while problem-solving and demonstrating a high competency in communicating complex technical issues to both technical and non-technical audiences via phone, email, and chat mediums. Advanced time management skills are able to work well under pressure, and are proficient at developing workflows to remain efficient at tasks while still following standard processes and procedures.
Responsibilities
In this role, you’ll:
Work on messaging email cases submitted by both individual developers and major brands.
Assist customers with troubleshooting message deliverability issues and debug customer code.
Speak with a customer on the phone and chat in order to guide them through the development of their SMS application.
Collaborate with your teammates and the Twilio Product and Engineering teams via Slack. File Jira’s to report reproducible bugs and review our internal knowledge base to stay up to speed with industry shifts and standards.
Work with your manager to surface customer problems to assist in process betterment.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
Bachelor’s degree or equivalent work experience
2+ years of experience in a client-facing technical role, preferably in supporting REST API or enterprise software
A firm understanding of the technology stacks common to the Web ecosystem.
Functional knowledge of general-purpose programming languages.
Strong problem-solving and technical troubleshooting skills
Ability to professionally and diplomatically address customer concerns and provide concise feedback.
Ability to de-escalate tense/tough customer situations in a live environment.
Excellent reading comprehension, listening, and writing skills.
Desired:
Previous exposure or knowledge of Twilio products.
Coding experience in any language. (reading and debugging)
Previous experience with JIRA or a similar ticketing system.
Location
This role will be remote, and based in Colombia while supporting the AMER time zone.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Remote - Colombia
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Compliance Operations Specialist 1
About the job
At Twilio, our mission is to power the future of communications. We believe that communication should be at the heart of every product and customer experience. In this role you will be monitoring the use of Twilio products, voice, SMS and email, to ensure that the traffic on Twilio’s platform is legal, compliant, and wanted. To do this you will also ensure that all traffic is following Twilio’s Voice Policy, Messaging Policy, Acceptable Use policy and meets CTIA requirements. We are looking for someone that is passionate about preventing fraud and abuse. The ideal candidate has some experience in research and investigation skills and enjoys challenging and complex case work.
Responsibilities
In this role, you’ll:
Investigate cases quickly and efficiently, perform analysis to understand bad actor behavior and demonstrate willingness to learn and become a subject matter expert in compliance investigations
Protect Twilio customers and consumers through ongoing identification of bad actors, non-compliant activity and evolving tactics - taking action daily to stop bad actors/ activity while minimizing false positives.
Identify trends, root cause gaps and recommend appropriate preventative solutions to stop bad actors from being successful.
Use call detail records & aggregate traffic data to identify patterns and trends that determine a set list of actions.
Resolve urgent issues impacting businesses, carriers and consumers worldwide.
Use Twilio’s tools and your own investigative powers to detect and prevent non-compliant activity.
Provide support for customers by email, to ensure customers have an excellent experience with Twilio.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
Willingness to work a non-traditional schedule, weekends, holidays and evenings may be required.
You have 1-2 years experience in fraud, abuse or compliance in ecommerce, FinTech, or telecommunications
Experience working in a fast paced, ambiguous environment, with a strong bias for action
You’re empathetic and love working with customers and carriers to solve their problems and questions, backed with data.
You are detail-oriented with good organizational skills and comfortable with ambiguity.
You have above average written and verbal communication skills and are able to articulate concepts/ideas in a clear, concise manner.
You are willing to collaborate with communications partners and players in the industry to resolve issues, troubleshoot, and build trust.
You have good time management and organizational skills and are comfortable working under pressure.
Desired:
Basic knowledge of Zendesk, Airtable, Looker or similar tools
Basic understanding APIs and related technologies
Background in telecommunications is desired.
Location
This role will be based remotely in Colombia.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
УдалённоLondon, UK
УдалённоGermany
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоmiddleSan Francisco, CA; Candidates must be based in San Francisco/Bay Area and should expect regular in-person customer meetings, industry events, and travel throughout the territory, about 30-40%
ГибридToronto, ON
ГибридAustin, TX
УдалённоseniorUnited Kingdom
УдалённоPoland; Uruguay; Argentina; Armenia; Romania
ГибридNew York
ГибридseniorNZ: Auckland: Xero 4 (96 St Georges Bay Rd, Level 2 & 3); NZ: Wellington: Xero One (19-23 Taranaki St); This position offers flexible working options for candidates based in New Zealand
ОфисUS, Boston, MA
УдалённоRemote; Seattle, WA; New York, NY; San Francisco, CA; Lastly, the provided range is the expected salary for candidates in the U.S
УдалённоRemote - Singapore
seniorToronto, Canada
ГибридSan Francisco; Benefits and Perks (US Only) 💖
seniorBulgaria, Hungary, Poland
УдалённоRemote - Colombia; This role will be remote, and based in Colombia while supporting the AMER time zone