Location: New York, United States; Washington DC
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
About the Team
OKX’s Global Legal team provides strategic legal, regulatory, and policy guidance to OKX and its affiliated entities across jurisdictions and business lines. The team partners closely with stakeholders across Compliance, Product, Communications, Operations, and the broader business to support responsible growth in a rapidly evolving global regulatory environment.
We are a collaborative, high-performing, and fast-paced team that values practical judgment, intellectual curiosity, and clear communication. Our global team of more than 60 lawyers works across multiple regions, with the Chief Legal Officer based in the United States.
About the Role
We are seeking a Government Relations & Public Policy Manager to support OKX’s engagement with U.S. policymakers, regulators, industry stakeholders, and external advocacy partners. This is a high-visibility, execution-oriented role at the intersection of policy, regulation, licensing, and business strategy.
Reporting to a senior member of the Legal Department
and working closely with external advisors including lobbying, policy, and legal partners, you will help advance OKX’s U.S. policy and regulatory priorities across federal and, where relevant, state-level issues affecting crypto and digital assets. You will translate regulatory developments into practical insights, coordinate external engagement, and work cross-functionally to ensure policy considerations are reflected in business decisions.
This role is well suited to a thoughtful, highly organized policy professional who is ready to build depth in digital-assets regulation and take increasing ownership of key workstreams.
What You’ll Be Doing
Support the development and execution of OKX’s U.S. government relations and public-policy strategy.
Monitor and analyze federal and state legislative, regulatory, and political developments relevant to crypto, financial services, market structure, consumer protection, AML, sanctions, and technology.
Distill complex policy and regulatory developments into clear, actionable briefings for Legal, Compliance, Product, Communications, and business teams.
Assist in creating materials for licensing, regulatory, and government meetings, including briefing books, presentations, talking points, background research, stakeholder profiles, and follow-up summaries.
Help prepare regulatory submissions, consultation responses, policy memos, comment letters, and other external-facing materials.
Partner closely with external lobbying firms to coordinate advocacy priorities, meeting preparation, intelligence gathering, and follow-up across federal and state policy workstreams.
Help plan and execute Hill Days, including stakeholder outreach, meeting scheduling, briefing materials, participant preparation, and post-meeting tracking.
Manage day-to-day engagement with relevant trade associations, coalitions, and industry working groups; identify opportunities to advance OKX’s policy priorities.
Represent or support OKX at policy conferences, regulatory roundtables, industry events, and other external forums.
Support the company’s PAC advisory activities, including policy research, stakeholder mapping, meeting preparation, and administration in partnership with the Global CLO, Legal team, and external advisors.
Build and maintain productive working relationships with policymakers, regulators, congressional staff, industry groups, and other external stakeholders.
Support meetings involving senior company leaders and external stakeholders, including preparation, attendance where appropriate, follow-up, and tracking of commitments.
Maintain organized records of external engagements, policy developments, advocacy priorities, and key commitments.
What We Look For In You
6+ years of relevant experience in government relations, public policy, regulatory affairs, law, financial services, or a related field.
Familiarity with U.S. financial-services regulation and the policy issues shaping crypto and digital assets.
Experience working with government, a regulator, Congress, a trade association, policy consultancy, law firm, lobbying firm, or a regulated financial-services or technology company.
Strong research, analytical, writing, and presentation skills; able to make complex issues accessible to non-specialist audiences.
Experience producing polished meeting materials, stakeholder briefings, policy memos, and presentations under tight deadlines.
Excellent project-management skills, with the ability to manage multiple priorities and maintain close attention to detail.
Sound judgment, discretion, and a collaborative approach to working across functions.
Comfort operating in a fast-moving environment where policy and business priorities can evolve quickly.
A genuine interest in the future of digital assets, financial innovation, and responsible regulation.
Nice to Haves
Experience with congressional offices, federal financial regulators, state financial-services policy, or licensing processes.
Existing working relationships with relevant U.S. policy, regulatory, or industry stakeholders.
Experience drafting comment letters, consultation responses, or other policy advocacy materials.
Experience coordinating Hill Days, policy events, trade-association participation, or external lobbying partners.
Knowledge of crypto market structure, stablecoins, payments, custody, or AML/sanctions policy.
Why Join Us?
Help shape the policy and regulatory environment for digital assets in the United States.
Work closely with the Global CLO, senior leaders, external advisors, and experienced policy, legal, compliance, and business partners.
Build meaningful exposure to licensing, regulatory, and government-affairs work at a global digital-assets company.
Competitive compensation, including equity/token participation, and a flexible global working environment
Perks & Benefits
Competitive total compensation package
L&D programs for employees' growth and development
Various team building programs and company events
More that we love to tell you along the process!
OKX
Statement:
OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
The salary range for this position in New York is $171,733 to $257,599
The salary range for this position in Washington D.C. is $137,386 to $206,080
The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site.
#LI-SK1 #LI-HYBRID
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: New York, NY
Workplace: Hybrid
ABOUT THE COMPANY
Rain makes the next generation of payments possible across the globe. We’re a lean and mighty team of passionate builders and veteran founders. Our infrastructure makes stablecoins usable in the real-world by powering card transactions, cross-border payments, B2B purchases, remittances, and more. We partner with fintechs, neobanks, and institutions to help them launch solutions that are global, inclusive, and efficient. You will have the opportunity to deliver massive impact at a hypergrowth company that is funded by some of the top investors in fintech, crypto, and SaaS, including Sapphire Ventures, Norwest, Galaxy Ventures, Lightspeed, Khosla, and several more. If you’re curious, bold, and excited to help shape a borderless financial future, we’d love to talk.
OUR ETHOS
We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company.
THE ROLE
We're hiring a Product Compliance Manager to make sure every product Rain ships is compliant by design. You'll sit between Product, Engineering, Legal and Compliance, turning regulations and card network rules into clear product requirements before code is written, not after launch.
Rain moves fast: partners go live in weeks, and new products like embedded wallets, credit and prepaid programs, and agent-issued virtual cards keep coming. You'll own the compliance review that lets that speed hold up with regulators, the networks, our bank partners and auditors.
WHAT YOU'LL DO
- Own product compliance reviews. Assess new products, features and partner programs end to end, from PRD to launch, and sign off on the compliance requirements each one needs.
- Translate rules into requirements. Turn regulations and network rules into concrete specs, controls and acceptance criteria that Product and Engineering can build against.
- Keep card programs network-compliant. Own adherence to Visa and Mastercard operating rules as a Principal Member, including program approvals, network registrations and periodic attestations.
- Cover consumer protection. Apply Reg E, Reg Z, TILA, UDAAP, ECOA and state requirements to cardholder agreements, disclosures, fees, rewards and dispute flows.
- Review partner programs. Assess partner use cases, marketing materials, cardholder terms and onboarding flows before launch, and monitor them after.
- Partner with Financial Crimes. Make sure KYC/KYB, sanctions screening and transaction monitoring requirements are built into products such as wallets, payouts, onramps and offramps.
- Track the landscape. Follow stablecoin, payments and money transmission developments in the US and abroad, including federal stablecoin rules and MiCA, and flag what changes our roadmap.
- Build the program. Maintain product compliance policies, the review process, a product risk inventory and the evidence trail that bank partners, networks, regulators and auditors ask for.
WHAT WE'RE LOOKING FOR
- 5+ years in product compliance, regulatory compliance or a similar role at a fintech, card issuer, program manager, sponsor bank or payments company.
- Hands-on knowledge of card issuing: Visa and/or Mastercard operating rules, prepaid and credit programs, and the issuer–processor–program manager model.
- Working knowledge of US consumer financial regulation, including Reg E, Reg Z, UDAAP and state money transmission rules.
- A track record of reviewing products before launch and writing requirements that engineers actually build from.
- Sound judgment on risk: you know when to say "yes, if" and when to say no, and you can explain both.
- Clear writing for very different readers, from an engineer's ticket to a bank partner's due diligence questionnaire.
NICE TO HAVE, BUT NOT MANDATORY
- Experience with stablecoins, digital assets or crypto-linked card programs.
- Exposure to international regimes such as MiCA, UK FCA rules or APAC payments licensing.
- Background at a Principal Member issuer or sponsor bank, including network audits or bank partner exams.
- Familiarity with BSA/AML, OFAC and FinCEN requirements.
- A JD or a certification such as CAMS or CRCM.
- Comfort reading API docs and working inside tools like Linear, Jira or Notion.
THINGS THAT ENABLE A FULFILLING, HEALTHY, AND HAPPY EXPERIENCE AT RAIN:
- Unlimited time off 🌴 Unlimited vacation can be daunting, so we require Rainmakers to take at least 10 days off.
- Flexible working ☕ We support a flexible workplace. If you feel comfortable at home, please work from home. If you’d like to work with others in an office, feel free to come in. We want everyone to be able to work in the environment in which they are their most confident and productive selves. New Rainmakers will receive a stipend to create a comfortable home environment.
- Easy to access benefits 🧠For US Rainmakers, we offer comprehensive health, dental, and vision plans for you and your dependents, as well as a 100% company subsidized life insurance plan.
- Retirement goals💡Plan for the future with confidence. We offer a 401(k) with a 4% company match.
- Equity plan 📦 We offer every Rainmaker an equity option plan so we can all benefit from our success.
- Rain Cards 🌧️ We want Rainmakers to be knowledgeable about our core products and services. To support this mission, we issue a card for our team to use for testing.
- Health and Wellness 📚 High performance begins from within. Rainmakers are welcome to use their card for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you!
- Team summits ✨ Summits play an important role at Rain! Time spent together helps us get to know each other, strengthen our relationships, and build a common destiny. Expect team and company off-sites both domestically and internationally.
Location: New York, NY (HQ); San Francisco, CA
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp's Enterprise Customer Success Managers on the Lifecycle team don't stop at go-live — they make sure customers keep getting more from Ramp as their business grows. Ramp has grown its product suite significantly over the last several years. As we've matured as an organization, our customer relationships have grown more complex too: customers are buying more of the platform at once, running it across more entities and teams, and relying on it for more of how their finance function operates. Hitting an activation milestone doesn't mean the job's finished. Too often, a feature that could solve a real problem goes unused because no one is there to show how it would work in that customer's business.
That's where you come in. This is a role for people who understand how finance teams actually run, who think in years rather than quarters, and who already use AI the way surgeons use instruments: not occasionally, not as an experiment, but as the default way they work. You'll own the customer experience after implementation for a book of Ramp's highest-potential enterprise customers, partnering with Account Management on long-term account strategy. You'll also be one of the first Lifecycle CSMs on a newly formed team, helping define how Ramp earns and keeps the trust of its most important customers.
WHAT YOU'LL DO
- Own the post-implementation experience for a book of enterprise customers, with clear accountability for sustained adoption, customer satisfaction, and renewal readiness
- Drive sustained adoption by understanding each customer's goals and guiding them toward the workflows that improve outcomes for their business — including the products and features they've already purchased but haven't fully put to work
- Act as each customer's expert in finance workflows: understand how they run their business, advise on decisions as their needs change, and make the value of new Ramp capabilities clear in their context
- Build multi-threaded relationships across every account and partner with Account Management on executive relationships, so the account stays steady through change like a new Controller or CFO
- Partner with Account Management on QBRs and executive business reviews, quantifying Ramp's impact in the language CFOs and Controllers care about — close cycle improvement, spend visibility, savings, and ROI — not just product usage metrics
- Spot opportunities for growth and bring them to Account Management, who owns renewals and expansion; as customers add products, drive ongoing activation so they reach value quickly
- Run your book on data: monitor usage, CP, and risk signals, get ahead of challenges and escalations, and see them through to resolution well before renewal is on the calendar
- Use AI tools daily to prepare for customer calls, build materials, synthesize data, identify account risk, and operate at a pace traditional methods can't match
- Bring customer feedback back into Ramp — surfacing patterns, gaps, and opportunities from your accounts to shape how Ramp evolves
- Help build the motion from the ground up: executive sponsor programs, champion groups, churn reviews, and the playbooks every future Lifecycle CSM will run
MUST-HAVES
- Long-term account ownership — You've owned a book of customers past launch and through renewal, and you have measurable retention, adoption, or satisfaction results to show for it. Finance or fintech context is a plus but not required.
- Customer experience mindset — You measure success by how customers feel about working with you, not only by milestones hit. You get ahead of problems before customers raise them and own escalations through resolution.
- Executive relationship building — You build multi-threaded relationships across finance, operations, and the C-suite. When your champion leaves, the account doesn't leave with them.
- Financial impact communication — You can walk a CFO through the value Ramp has delivered, connect adoption to P&L outcomes, and help make the case for continued investment in financial terms, not product terms. A finance background is not required — fluency is.
- AI fluency as a daily habit — You already use AI tools habitually in your work. You use them to prep for calls, synthesize information, build customer-facing materials, and automate repetitive tasks. This is how you work, not something you're exploring. Ramp is a builder culture: if you don't instinctively reach for AI before doing things manually, this role will be a hard adjustment.
- Data-driven book management — You prioritize your time based on usage, revenue, and risk signals, not on who emailed last. You can spot an at-risk account months before renewal and know what to do about it.
- Technical and systems acumen — You're comfortable around major ERP platforms (NetSuite, SAP S/4HANA, Workday, Sage Intacct, or similar) and understand how Ramp fits into a customer's finance stack. You don't need to code, but you can diagnose what's blocking adoption and bring in the right technical partner.
- Builder mindset — You're energized by building something that doesn't exist yet. This team is new, and you'll help shape the playbooks, programs, and rituals that define how Lifecycle CSMs work, all while running your own book. You bring structure to ambiguity and iterate quickly when something isn't working.
- 7+ years in enterprise customer success, account management, or consulting — You've spent enough time with complex organizations and senior stakeholders that it's second nature. You know how to keep an enterprise customer successful long after the launch.
NICE-TO-HAVES
- Consumption-based revenue experience — You've worked with a product where value is measured in usage or spend, not seats, and know how to grow adoption after the contract is signed.
- Finance domain depth — Exposure to FP&A, accounting software ecosystems (NetSuite, Sage, QuickBooks, Xero), expense management, or CFO-adjacent workflows. Accelerates credibility with Ramp's customer base.
- Demonstrated commercial impact — You can point to retention, adoption, or renewal outcomes with specific metrics attached — not described in general terms.
- Background at an AI-first or AI transformation company — not just a company that uses AI, but one where rethinking workflows around it was part of the product or culture
- High-growth or startup experience (comfort operating in ambiguity and rapid change)
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: New York, NY (HQ); San Francisco, CA
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp's Mid-Market Customer Success Managers on the Lifecycle team don't stop at go-live — they make sure customers keep getting more from Ramp as their business grows. Ramp has grown its product suite significantly over the last several years. As we've matured as an organization, our customer relationships have grown more complex too: customers are buying more of the platform at once, running it across more entities and teams, and relying on it for more of how their finance function operates. Hitting an activation milestone doesn't mean the job's finished. Too often, a feature that could solve a real problem goes unused because no one is there to show how it would work in that customer's business.
That's where you come in. This is a role for people who understand how finance teams actually run, who think in years rather than quarters, and who already use AI the way surgeons use instruments: not occasionally, not as an experiment, but as the default way they work. You'll own the customer experience after implementation for a book of mid-market customers, partnering with Account Management on long-term account strategy. You'll also be one of the first Lifecycle CSMs on a newly formed team, helping define how Ramp earns and keeps the trust of its customers.
WHAT YOU'LL DO
1. Own the post-implementation experience for a book of mid-market customers, with clear accountability for sustained adoption, customer satisfaction, and renewal readiness
2. Drive sustained adoption by understanding each customer's goals and guiding them toward the workflows that improve outcomes for their business — including the products and features they've already purchased but haven't fully put to work
3. Act as each customer's expert in finance workflows: understand how they run their business, advise on decisions as their needs change, and make the value of new Ramp capabilities clear in their context
4. Build multi-threaded relationships in every account, including finance leadership relationships you own, so the account stays steady through change like a new Controller or CFO
5. Partner with Account Management on QBRs and business reviews, quantifying Ramp's impact in the language CFOs and Controllers care about — close cycle improvement, spend visibility, savings, and ROI — not just product usage metrics
6. Spot opportunities for growth and bring them to Account Management, who owns renewals and expansion; as customers add products, drive ongoing activation so they reach value quickly
7. Run your book on data: monitor usage, CP, and risk signals, prioritize where your time goes, and get ahead of challenges and escalations before they reach renewal
8. Use AI tools daily to prepare for customer calls, build materials, synthesize data, identify account risk, and operate at a pace traditional methods can't match
9. Bring customer feedback back into Ramp — surfacing patterns, gaps, and opportunities from your accounts to shape how Ramp evolves
10. Turn what works into repeatable plays, programs, and automations that scale across your book and the team
WHAT YOU'LL NEED
- 5+ years of customer-facing experience in customer success, account management, or consulting, with a proven, consistent track record of retaining customers and exceeding goals
- Experience owning a book of customers past launch and through renewal, with measurable retention, adoption, or satisfaction results; finance or fintech context is a plus but not required
- A customer experience mindset — you get ahead of problems before customers raise them and own escalations through resolution
- AI fluency as a daily habit — you already use AI tools habitually to prep for calls, synthesize information, build customer-facing materials, and automate repetitive tasks; this is how you work, not something you're exploring
- Ability to communicate Ramp's impact in financial terms — walking a Controller through the value Ramp has delivered and connecting adoption to P&L outcomes
- A data-driven approach to managing a book — you prioritize based on usage, revenue, and risk signals and can spot an at-risk account well before renewal
- Technical and systems acumen to understand how Ramp fits into a customer's finance stack, diagnose what's blocking adoption, and bring in the right technical partner
- A builder mindset — this team is new, and you're energized by shaping the playbooks, programs, and rituals that define how Lifecycle CSMs work while running your own book; you bring structure to ambiguity and iterate quickly
- Strong collaboration and influencing skills across Sales, Account Management, Product, Operations, and other GTM teams
NICE TO HAVES
1. Experience with a consumption-based product where value is measured in usage or spend, not seats
2. Exposure to FP&A, accounting software ecosystems (NetSuite, Sage, QuickBooks, Xero), expense management, or CFO-adjacent workflows
3. Demonstrated commercial impact — retention, adoption, or renewal outcomes with specific metrics attached
4. Background at an AI-first or AI transformation company where rethinking workflows around AI was part of the product or culture
5. High-growth or startup experience with comfort operating in ambiguity and rapid change
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Welcome to Torrero - all-in-one source for cutting-edge white label casino, sportsbook solutions and B2B aggregation. Built on a foundation of trust and compliance, we proudly offer an extensive library of 8,000+ games sourced from diverse providers, positioning Torrero as the preferred partner for transforming the iGaming enterprise. With huge number of sports events and easy payment options, we cater to diverse interests. Available in 35+ languages, we make gaming accessible worldwide.
If you like a fast paced, dynamic and start-up work culture with full of passionate and enthusiastic mindsets, you’re most welcome to explore the opportunity. This is a chance to take part in an exciting journey as the company grows and expands its business at a rapid pace.
You will be doing:
Track and facilitate development and delivery of new functionality and features.
Effectively manage resources, mitigate risks and provide solutions to ad hoc situations.
Communicate and coordinate actions between development teams, internal stakeholders and external partners.
Support the operations and activities of the Development department within the assigned duties, tasks and responsibilities.
Provide analytics and status reports to management.
Your expertise to meet the requirement:
Excellent project management skills.
Successfully implemented IT projects in dynamic startup environment.
Problem-solver mindset, attention to detail, proactiveness.
Ability to work well with others to achieve the desired result.
Knowledge of various tools and practices to successfully manage multiple projects and resources.
Knowledge of English language at intermediate level and above.
We offer:
Fully remote job - work from anywhere you want
Flexible working hours
Competitive compensation
28 paid days off per year
3 paid sick days a year without medical certificate
Seniority leave
Birthday Day off
Real career opportunities and professional growth
The great team across the world
Location: Ta' Xbiex, Malta
Neo Group
is a Malta-based startup offering
B2B
services in Marketing, Tech, Data Analytics, Customer Support, HR, and Compliance. Established in 2024, it is built on over 15 years of veteran experience in multiple industries, including the iGaming industry. Despite our startup spirit, our team brings a wealth of expertise gained through years of collaboration with industry leaders. With a
network
of 1,400 talented professionals across 10+ countries, we are committed to delivering innovative, data-driven solutions that empower our clients and foster professional growth within a dynamic and collaborative workplace.
Are you ready to unlock your full potential as a
Senior Legal Counsel?
The Senior Legal Counsel will provide practical legal advice across the Group’s international operations, supporting commercial objectives while protecting the business’s legal interests. The role involves managing complex commercial agreements, advising stakeholders, supporting corporate projects and disputes, and helping develop consistent legal standards and processes.
What we want you to do:
Commercial agreements and negotiations
Draft, review and negotiate a broad range of agreements, including but not limited to: payment processing, casino content (on behalf of operators as a service provider), platform, software, marketing, affiliate, consultancy, outsourcing and confidentiality agreements.
Provide legal support in relation to PSP disputes, contractual escalations and renegotiations.
Advise on contractual risks and propose commercially workable solutions.
Manage negotiations independently, escalating material risks to the Head of Legal.
Ensure agreements accurately reflect the agreed commercial terms, relevant entities, services and responsibilities.
Support contractual changes, renewals, terminations and the enforcement of contractual rights.
Develop and maintain agreement templates, clause libraries and negotiation guidelines.
Contribute to a matrix of mandatory clauses, preferred wording, fallback positions and approval requirements by agreement type.
Document legal guidance and procedures in Confluence and keep assigned materials current.
Identify opportunities to improve contract workflows and support legal automation initiatives.
Deliver practical training to business teams on contractual risks and legal processes.
Legal advice and business support
Provide clear, timely advice to management and business teams on day-to-day legal matters in different areas as required by the business.
Assess legal issues arising from new products, services, partnerships and market expansion.
Research applicable laws and coordinate jurisdiction-specific advice with external counsel where required.
Work with Compliance to ensure relevant licensing and regulatory requirements are reflected in contractual arrangements.
Support corporate transactions, restructurings and other strategic projects as assigned.
Manage legal matters from initial assessment through negotiation, execution and implementation.
Identify, assess and communicate legal risks to relevant stakeholders and senior management.
Support the continuous improvement of legal processes, contractual standards and internal governance frameworks.
Undertake any other legal responsibilities required to support the company's business activities.
Disputes and external counsel
Assess contractual disputes, claims and potential litigation, recommending appropriate next steps.
Manage and oversee the company's portfolio of legal disputes, litigation, arbitration, mediation and pre-litigation proceedings across relevant jurisdictions.
Develop and implement effective dispute resolution strategies in collaboration with the Head of Legal and relevant stakeholders.
Draft, review and coordinate legal correspondence, formal notices, letters before action, settlement agreements and other dispute-related documentation.
Manage relationships with external legal counsel, ensuring effective representation, cost control and alignment with the company's legal strategy.
Monitor litigation developments, procedural deadlines, case progress and associated financial exposure.
Intellectual property and data protection
Provide legal advice on intellectual property matters, including trademarks, copyrights, licensing arrangements and proprietary technology.
Support the protection, registration, maintenance and enforcement of the company's intellectual property rights.
Review and negotiate intellectual property clauses within commercial, technology and software licensing agreements.
Advise internal stakeholders on intellectual property ownership, usage rights, infringement risks and brand protection.
Provide legal guidance on data protection and privacy matters, including compliance with the General Data Protection Regulation (GDPR) and other applicable privacy legislation.
Draft, review and negotiate data processing agreements, data sharing arrangements and relevant contractual privacy provisions.
Work closely with Compliance, IT, Information Security and other relevant stakeholders on data protection initiatives.
Support the review and development of privacy policies, internal procedures and data protection frameworks.
Advise on data transfers, retention obligations, data subject rights and other privacy-related legal matters.
Support the handling of data protection incidents and regulatory enquiries, where required.
Team contribution and legal governance
Support and mentor junior lawyers, including reviewing their work where required.
Balance competing priorities and deadlines across assigned matters.
Maintain accurate records of legal advice, negotiations, approvals and executed agreements.
Follow internal approval processes and signing authorities.
Keep the Head of Legal informed of significant matters, emerging risks and required decisions.
Skills and attributes
Sound legal judgement and a practical understanding of business priorities.
Ability to explain complex legal issues clearly to non-legal stakeholders.
Confidence in managing matters independently and recognising when escalation is required.
Strong organisation, attention to detail and ownership of deadlines.
Collaborative, proactive approach with professional integrity and discretion.
Excellent drafting, analytical, communication and negotiation skills.
Requirements
Qualified lawyer with a recognised law degree and admission to practise in a relevant jurisdiction.
At least five years of post-qualification experience in commercial law, gained in-house, in private practice or through a combination of both. Experience in iGaming or another regulated international business is strongly preferred.
Demonstrable and significant experience in drafting, reviewing and independently negotiating PSP agreements.
Proven ability to negotiate complex commercial contracts and manage contractual risks effectively.
Solid knowledge of commercial law, contract law, intellectual property, data protection and employment-related legal matters.
Good understanding of GDPR and its practical application in a commercial environment.
Expertise in tax law would be considered an advantage.
Excellent command of written and spoken English; additional languages are an advantage
Location: Tbilisi, Georgia; Warsaw, Poland; Astana, Kazakhstan; Almaty, Kazakhstan; Yerevan, Armenia
Join COLIBRIX ONE – Innovating the Future of Payments
At
COLIBRIX ONE*
, we’re building advanced, AI-powered payment technologies that support Payment Service Providers (PSPs), Electronic Money Institutions (EMIs), and neobanks across the EU and the UK. As a fully licensed Electronic Money Institution (FCA Reference No. 927920) and holder of a Financial Institution Licence issued by the MFSA, as well as a principal member of both VISA and Mastercard, we provide comprehensive, real-world financial solutions that include:
Global card processing
Digital wallet infrastructure
Cross-border merchant accounts
Alternative payment methods (APMs)
Corporate accounts for legal entities
We’re a fast-growing team with a passion for innovation, security, and scalability. Our culture values curiosity, collaboration, and impact - and we’re looking for talented professionals who are ready to shape the future of fintech.
At COLIBRIX ONE, your work directly powers the digital economy. If you're eager to solve meaningful challenges and build with purpose, we’d love to hear from you.
The role:
We are looking for a
Customer Support Specialist
to assist clients and partners with a wide range of issues related to acquiring and payment systems. This role goes beyond basic customer service - you will handle technical inquiries, perform initial diagnostics and investigate issues affecting transaction processing. Close collaboration with internal teams and clear communication with clients are key to ensuring fast and effective resolution of technical problems.
Responsibilities:
Provide timely technical support to clients and partners regarding acquiring operations and payment systems
Register and categorize incoming inquiries, including requests for assistance, error reports, and reporting-related queries
Perform initial analysis and diagnosis of issues arising during transaction processing and payment gateway operations
Resolve simple technical issues independently and escalate more complex problems when necessary
Advise clients on setting up and using software for payment operations
Document client inquiries, including problem descriptions, actions taken, and outcomes
Collaborate with other company departments to promptly address clients' technical issues
What you need to succeed in this role:
At least 1–2 years of relevant experience in the fintech industry
Excellent written and verbal communication skills in English and Russian
Knowledge of the principles of operation, payment terminals and payment gateways
Good understanding of the technical aspects of payment processing and standard data transmission protocols in this field
Experience with incident management and monitoring systems (e.g., Intercom, JIRA, Grafana, Asana)
Experience with any ticketing/CRM system
Quick learning ability and adaptability to new information
A proactive and problem-solving mindset with excellent organizational skills
Excellent communication skills and ability to explain complex technical concepts in simple terms
Ability to work in shifts, including both day and night, to ensure 24/7 customer support
What we offer:
Opportunity to shape the future of fintech solutions within a growing company
A collaborative and supportive team environment
Continuous learning and development opportunities to enhance your skills and career growth
Competitive salary
Paid vacation
Fully remote work
Additional Information:
Employment Type:
B2B Contract
Working schedule:
Shift-based, including both day and night shifts (24/7 rotation)
* Employment will be offered through one of the group’s legal entities - Mellifera Kartiera Ltd, Colibrix Ltd, or Mellifera Operations Ltd - depending on the role, location, and applicable legal framework.
Location: Ukraine; Spain; Portugal; Poland; Romania; Czechia
At SPD Technology, we bring together a team of like-minded people who are driven by the desire to bring value through their work, united in their commitment to high performance and delivering custom, cutting-edge tech solutions that drive clients’ growth. We empower our people with a culture of excellence and enable them with the opportunity to uphold their accountability to contribute on each level. We value humanity and collaboration, encourage professional and personal growth, and foster a supportive and flexible work environment where everyone’s contribution is welcomed.
And now we are looking for a
Senior SEO/AIO Specialist
to join us as part of our team.
About Role
SPD Technology is a global software product development and IT consulting company delivering custom engineering solutions across fintech, digital payments, data engineering, AI/ML, and cloud. Our work sits at the intersection of technology, product thinking, and measurable business impact, helping clients and teams solve complex challenges in fast-moving digital environments.
As a Senior SEO/AIO Specialist, you will help shape how our expertise and offerings are discovered across both traditional search and emerging AI-driven discovery experiences. This role is positioned at the center of organic growth, connecting search strategy, content performance, and data-backed decision-making to support broader marketing objectives and strengthen visibility in a rapidly evolving search landscape.
Work Environment
Flexible schedule with participation in team ceremonies and cross-functional collaboration. Time zone: Europe/Kyiv.
As a qualified expert, You will:
Develop and execute SEO and AIO strategies aligned with marketing goals
Optimize website content for search engines and AI-powered discovery platforms
Conduct keyword research, technical audits, and competitive search landscape analysis
Track organic and AI referral traffic performance and translate insights into actionable optimization priorities
Collaborate with content teams, developers, and marketing stakeholders to implement SEO/AIO initiatives and drive measurable business outcomes
Manage backlink vendor relationships
We’re looking for you if you have
3+ years of hands-on experience developing, executing, and optimizing SEO strategies, with a proven track record of driving measurable organic growth and inbound lead generation
Proven experience in AI search optimization (AIO/GEO), including improving brand visibility, content discoverability, and citations across Google AI Overviews, ChatGPT, Perplexity, and other AI-powered platforms
Practical experience with AI search monitoring and analytics tools to track brand visibility, share of voice, citations, and AI-driven traffic (e.g. peec.ai).
Hands-on experience with GA4, Google Search Console, and leading SEO platforms such as Ahrefs
Experience developing and implementing content optimization strategies aligned with both traditional search engines and AI-powered discovery
Strong technical SEO expertise, including conducting comprehensive SEO audits, identifying technical issues, and translating findings into actionable recommendations
English — Upper Intermediate or higher; Ukrainian — fluent
Bonus points
Experience in the fintech domain
Experience in the AI/ML domain
What’s in it for You
Reveal great tech solutions
Join the team of experts who create custom, cutting-edge tech solutions for world-renowned businesses, fueling clients growth. Unleash your potential, tackle new challenges, and be part of a team that values your skills and contributions. Focus on long-term impact and building tailored, long-lasting partnerships with our clients.
Experience an agile and flexible working environment
Work fully remote around the globe, or in a hybrid work model from our office hubs which are equipped with everything needed for comfortable work. Enjoy a flexible working schedule and create work and rest balance for yourself. Empower yourself with a stable workload and a stable income, focusing on lasting cooperation and high-performance culture.
Embrace the opportunity for personal and professional growth
Take advantage of performance review and career path. Elevate your skills with mentorship program, personal development plan, and individual learnings through the corporate library, public speaking support, and more.
Feel cared about
Be among like-minded people and feel supported with collaboration, open communication and mutual respect. Join company-wide tech and cultural events, and contribute to meaningful CSR initiatives that resonate with your values.
Interview Steps:
Interview with the recruiter
Technical interview
Manager interview
Location: Hamburg, Germany
About Huzzle
At Huzzle, we connect high-performing B2B sales professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
About the company
Our client is a dynamic events and media company specializing in high-impact technology conferences for the European retail sector. By hosting exclusive, application-only gatherings, the team connects C-level executives, brand leaders, and tech innovators to redefine the future of commerce. Their mission centers on facilitating real-world transformation through curated networking, 1-on-1 business matching, and expert-led masterclasses focused on AI integration, omnichannel strategies, and supply chain resilience.
Operating at the intersection of retail technology and professional networking, this established team provides a platform for industry leaders to move beyond theory into practical implementation. The culture is driven by innovation and a commitment to delivering measurable marketing ROI for their partners. As they expand their footprint in the DACH region, they offer a collaborative and forward-thinking environment for individuals passionate about shaping the evolution of physical and digital retail landscapes.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are looking for a motivated, German-speaking Delegate Sales Representative to drive the audience strategy for RETAIL NXT, a premier industry event. In this role, you will act as the bridge between the event and the leaders shaping the future of retail and e-commerce. You will be responsible for identifying high-level decision-makers at major brands and retailers, engaging them through personalized outreach, and securing their attendance at the event. This is a high-impact role for an ambitious professional who thrives on building relationships, mastering the art of persuasion, and contributing to the success of a major industry platform.
Key Responsibilities
Research priority retailers and brands to identify key decision-makers across IT, digital, omnichannel, operations, and customer experience.
Execute high-volume outbound activity, including cold calling, personalized email sequences, and LinkedIn outreach.
Qualify prospects against specific event criteria and guide them through the registration process.
Build long-term relationships with key contacts to organize full company delegations from priority accounts.
Maintain a clean and organized CRM, tracking conversation outcomes, registration status, and daily follow-up actions.
Collaborate with the team lead to review weekly targets, share market feedback, and refine messaging based on prospect objections.
Support high attendance rates through proactive pre-event follow-up and engagement.
Requirements
Fluency in German (Native or C1/C2 level) is mandatory.
Proven experience or strong aptitude for cold calling, lead qualification, and objection handling.
Prior experience in outbound sales, recruitment, event registration, or a customer-facing phone-based role.
Ability to work fixed hours (09:00–17:00) in the Central Europe (CET) timezone.
Resilient mindset with a focus on hitting and exceeding weekly outreach and registration KPIs.
Excellent communication skills with the ability to engage senior-level professionals.
Benefits
💰 Competitive salary
🎯 Uncapped commission structure with accelerators for over-performance
🚀 Clear 18-month progression path to Senior Strategic/Team Lead roles
📈 Opportunity to shape the sales strategy for future event editions
🤝 Quarterly commission payouts based on customer payments
📍 Stable, onshore role in a vibrant Hamburg office environment
Location: EMEA - Remote; USA - Remote
Workplace: Remote
ABOUT POLYGON LABS
Polygon Labs is a global blockchain payments company building and operating infrastructure to move money instantly, reliably, and at internet scale, with the mission to move all money onchain. It is building the Polygon Open Money Stack, an open and integrated stack of services and technologies to instantly and reliably move money anywhere, and put it to work. Its infrastructure has facilitated trillions of dollars in onchain value transfer and supported millions of transactions daily for some of the globe's largest banks, fintechs, enterprises, and consumer applications.
AI PLATFORM ENGINEER
ABOUT THE ROLE
We are hiring an AI Platform Engineer to help build the platform that powers every agent at Polygon Labs. Polygon is a cryptocurrency company focused on on-chain payments infrastructure. As we shift to having agents manage the majority of work across engineering, business development, compliance, support, and finance, people will supervise and guide those agents while making key decisions.
You will join a small, flat Platform Team reporting to the AI Platform Lead. This team owns the entire AI platform, including the agent runtime, MCP servers, guardrails, evaluations, observability, and spend tracking. The team proactively identifies opportunities where AI can accelerate, improve, or automate work company-wide—including tasks that haven’t yet been automated.
Our internal customers are Operators: domain experts in every function who manage fleets of agents and define standards of quality. This is a hands-on IC role, where you will write code, ship to production, and take ownership of your deliverables.
YOUR RESPONSIBILITIES
- Move agentic workflows into production, taking prototypes to robust systems for real users and owners, with SLAs (e.g. spec-to-PR agents, AI code review, incident triage, KYB review).
- Build and manage MCP servers, including system design, hosting, security, authentication (e.g. per-user OAuth), and keeping a clean connector inventory for Slack, GitHub, Jira, HubSpot, and internal services.
- Develop autonomous agents that act and plan across tools through trust stages: shadow, suggest, execute, and autonomous.
- Embed guardrails into the platform, providing each agent its own identity, scoped credentials, audit logs, CI checks, approval gates, allowlists, and least-privilege access.
- Build evaluation frameworks (test sets, regression suites, live scoring in production) so every agent releases with quality metrics tied to business outcomes.
- Instrument agents for observability: tracing, logging, latency, cost, drift detection, and daily dashboards for Operators.
- Track AI spend across providers (Anthropic, OpenAI, OpenRouter), setting budgets, alerts, and spend attribution to teams, agents, and workflows.
- Support Operators by developing features from their requests, writing documentation, running enablement sessions, and building self-service tools.
- Create skills and plugins centralizing company knowledge (processes, standards, security, brand), versioning and reviewing these to ensure consistent, repeatable agent output.
- Proactively find and automate manual, repetitive processes across the company, measuring outcomes and iterating rapidly.
WHAT YOU'LL NEED
- 5+ years as a software, platform, or infrastructure engineer, including experience prior to AI coding tools. Solid grasp of system design, data modeling, testing, debugging, and code review.
- 6-12 months shipping LLM-based systems to production, with agentic workflows in use by real end users.
- Daily, hands-on experience with AI coding agents like Claude Code and Codex to write, test, and review production code.
- Experience building autonomous or multi-step agents with tool use (Claude Agent SDK, Anthropic/OpenAI APIs, or similar).
- MCP server experience (OAuth flows, scoped tokens, user-level access control).
- Identity and access experience: Okta (or similar IdP), SSO (SAML/OIDC), SCIM provisioning, group-based and device policies.
- Creating automated system identities (GitHub Apps, service accounts, API keys, secret managers like 1Password).
- Designing guardrails: least-privilege, audit logs, CI checks, approval gates, allowlists, and policy-as-code.
- Creating evals for LLM systems: test sets, rubrics, CI regression, release gates, and live production scoring.
- Instrumenting production system observability: tracing, metrics, alerting, dashboards (OpenTelemetry, Grafana, Datadog, Langfuse, LangSmith, Braintrust).
- Tracking AI spend across vendors: per-key limits, cost centers, budgets, actionable alerts.
- Strong in at least one of TypeScript, Python, Go; working knowledge of CI/CD (GitHub Actions/etc), cloud infrastructure.
- Track record of independently identifying and automating manual processes (two or three concrete examples).
- Clear, concise written communication (specs, runbooks, RFCs).
PREFERRED QUALIFICATIONS
- Cryptocurrency, blockchain, payments, or fintech experience (regulated industry/audit a plus).
- Experience writing agent skills, plugins, or shared prompt libraries for organizational reuse.
- Familiarity with model gateways (OpenRouter, LiteLLM, Portkey): key management, routing, fallback.
- Experience extending open-source coding agents (OpenCode, Pi).
- Awareness of emerging agent identity standards (MCP enterprise-managed auth, Okta Cross App Access).
- Context/retrieval engineering: vector stores, agent memory, permissioned retrievals.
- ML engineering: model evaluation, fine-tuning, model routing.
- Experience with agent runtimes/sandboxes (Modal, n8n, containerized environments).
- Public technical work: open-source tools, servers, blog posts, talks about agent production experience.
HOW YOU’LL WORK
- Treat Operators as the customer—supporting engineers and non-engineers in every business function.
- Listen to needs, refine vague asks into actionable requirements, and communicate technical concepts plainly to executives or subject matter experts.
- Assertively but diplomatically push back on unsafe or low-value requests, suggesting alternatives.
- Operate autonomously: write specs, break down projects, ship and iterate independently, and communicate progress asynchronously across time zones.
- Use judgment to distinguish critical automations from temporary demos, and validate changes with affected users.
- Own outcomes post-merge: pilot, monitor, fix, and iterate as needed.
- Work transparently in public channels, tickets, written docs, and runbooks.
- Create reusable assets (skills, plugins, templates, tools) from frequent learnings or solutions, making them broadly accessible across the company.
SUCCESS IN 90 DAYS
- 30 days: Ship production changes to a live system (e.g. AI SDLC pipeline, code review, or spend analytics). Gain familiarity with agent runtime, MCP servers, spend tracking.
- 60 days: Take end-to-end ownership of a platform area, publishing a spec and meeting with relevant Operators.
- 90 days: Ship an agent with live-scored eval suite and Operator dashboard; complete an Operator request independently; propose and launch at least one unsolicited automation.
POLYGON LABS PERKS
The goal of the Polygon Labs total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan includes the following benefits for our full time employees:
- Remote first global workforce
- Industry leading Medical, Dental and Vision health insurance*
- Company matching 401k with 3% match*
- $1,500 Home Office Set Up Allowance (life-time max)
- $200 Annual Book Allowance Program
- $75 Monthly internet or phone reimbursement
- Flexible Time Off
- Company issued laptop
- Egg freezing, mental health, and employee wellness benefits
*In certain countries medical, dental and vision is fully covered for employees & their dependents. This is country and plan specific.
*401k is for United States employees only
Polygon Labs is committed to a diverse and inclusive workplace and is an equal opportunity employer. We do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Polygon Labs is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their individual accessibility needs.
If you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit.
Learn More about Polygon Labs
Website https://polygon.technology/ |Twitter https://twitter.com/0xPolygon|Telegram https://t.me/polygonofficial |Reddit https://www.reddit.com/r/0xpolygon/ |Discord https://discord.gg/0xpolygoncommunity |Instagram https://www.instagram.com/0xpolygon/ |Facebook https://www.facebook.com/0xPolygon.Technology |LinkedIn https://www.linkedin.com/company/13449964/admin/
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
Title:
S-CPT-0049 SEO Outreach & Brand Marketing Specialist
Independent Contractor – S-CPT-0049 SEO Outreach & Brand Marketing Specialist /Marketing VA/Junior-Senior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
We are looking for a proactive SEO Outreach & Brand Marketing Specialist to drive our off-page SEO and digital authority-building initiatives. This role is responsible for acquiring high-quality backlinks, increasing brand visibility, building strategic partnerships, and promoting brand content across relevant online communities and publications.
The ideal candidate is an excellent communicator, relationship builder, and marketer with experience in link acquisition, content promotion, digital PR, and brand awareness campaigns.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Link Acquisition & Authority Building
Develop and execute white-hat link acquisition strategies to improve domain authority and search visibility.
Identify high-quality backlink opportunities through competitor analysis, industry research, and content promotion.
Conduct outreach campaigns to website owners, bloggers, publishers, agencies, and industry partners.
Manage broken-link outreach campaigns.
Convert unlinked brand mentions into quality backlinks through relationship-based outreach.
Build and maintain relationships with publishers, editors, bloggers and industry influencers.
Monitor backlink acquisition performance and maintain outreach pipelines.
Digital PR & Brand Visibility
Plan and execute digital PR campaigns to increase brand awareness and online authority.
Secure guest posting opportunities on relevant industry websites.
Coordinate podcast outreach and interview opportunities.
Submit expert commentary through HARO (or equivalent journalist request platforms).
Identify opportunities for media coverage, interviews, and expert roundups.
Build partnerships with complementary businesses and organizations.
Community Marketing
Build brand visibility through active participation in relevant online communities.
Engage in Reddit, Quora, LinkedIn Groups, Facebook Communities, Slack Communities, and niche forums.
Promote valuable content naturally while following community guidelines.
Monitor industry discussions to identify content promotion opportunities.
Content Promotion
Collaborate with SEO Specialists and Content Writers to promote newly published content.
Develop outreach campaigns for pillar pages, research reports, infographics, case studies, and other linkable assets.
Coordinate influencer and partner collaborations.
Increase referral traffic through strategic content distribution.
Brand Monitoring
Monitor online brand mentions across websites, blogs, news portals, podcasts, and social media.
Identify opportunities to convert mentions into backlinks.
Track competitor mentions and outreach opportunities.
Monitor online reputation and coordinate with marketing teams when necessary.
Directory & Citation Management
Identify relevant industry directories and citation opportunities.
Manage business profile submissions.
Maintain consistent business information across listings.
Audit existing citations for accuracy.
Campaign Reporting
Track backlink acquisition progress.
Measure referral traffic.
Report on Domain Authority improvements.
Monitor referring domains.
Analyze outreach success rates.
Maintain outreach CRM and campaign documentation.
Collaboration
Work closely with IT Marketing and Content team to identify content worthy of promotion.
Partner with the Content team to create linkable assets.
Coordinate with Social Media and IT Marketing teams for content amplification.
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
2 to 4 years of experience in SEO outreach, digital PR or content marketing.
Strong understanding of Off-Page SEO principles.
Experience conducting outreach campaigns.
Excellent written communication skills.
Strong relationship-building abilities.
Experience using outreach and SEO tools.
Ability to manage multiple outreach campaigns simultaneously.
Strong research and organizational skills.
Preferred Qualifications
Bachelor's degree in Marketing, Communications, Journalism, Business, or related field (preferred but not mandatory).
SEO or Digital Marketing certifications are an advantage.
Preferred Technical Skills
SEO Tools
Ahrefs
Semrush
Moz
Google Search Console
Outreach Tools
Hunter.io
Apollo / other CRM or lead management tools
BuzzStream / Pitchbox / Respona
AI Tools
ChatGPT
Gemini
Claude
Perplexity
Project Management
MS Planner
Work Schedule
Contracted Hours per Week: 20 Hours
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: 8 AM to 12 PM Eastern
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Marketing VA
REQUESTED EXPERIENCE TIER LEVEL: Junior and Senior Level
Contracted Hours per Week: 20 hours/week
Daily Working Time: 8 AM-12 PM EST
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: Content Team
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A-B
REGION PREFERENCES: Any
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: Remote (Canada)
Workplace: Remote
BUILD SOMETHING PEOPLE LOVE
Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $169 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada.
We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers.
ABOUT THE TEAM
The Fraud Investigations team is part of Wealthsimple's Security & Risk CXO Group which falls under the Client Experience Operations team. Wealthsimple's Security & Risk Group encompasses both investigations and operational aspects of fraud: prevention, detection, investigation and client experience. The team plays a crucial role in safeguarding our clients and maintaining trust in Wealthsimple's services.
The Cash & Banking team protects clients across our chequing and money movement products. That covers money leaving the platform (wires, Interac e-Transfers, cross-border payments and bank drafts) and money coming in (cheques, mobile cheque deposits, EFTs and direct deposits).
ABOUT THE ROLE
The Team Lead will be responsible for providing first-line supervision of Investigators to mitigate risks at Wealthsimple. The Team Lead is a financial crime expert that is focused on the client, and owns overall development and improvement of the Fraud Investigations team. The Team Lead also coordinates and assists with quality control, on-boarding, and the delivery and development of new hire training.
This role leads our weekend Cash & Banking fraud team, covering both money movement and deposit fraud. Fraud doesn't take weekends off, so your regular schedule may include one or both weekend days, with the remaining days during the week so you stay connected with the wider team. We're still building out weekend coverage, so your specific days may evolve as the team and business needs grow. We'll always set schedules in advance and give notice before changing them. As the most senior person on shift, you'll make the calls, unblock the team and escalate when needed.
IN THIS ROLE, YOU WILL HAVE THE OPPORTUNITY TO:
- Lead our weekend Cash & Banking fraud team, with ownership of investigation quality, Service Level Agreements (SLAs), and recovery outcomes across both money movement and deposit fraud
- Oversee investigations into outgoing money movement fraud, including wires, Interac e-Transfers, cross-border payments and bank drafts, with a focus on account takeover, scams and money mule activity
- Oversee investigations into deposit fraud, including mobile deposit fraud, altered and counterfeit cheques, EFT and direct deposit fraud, and hold and return strategies
- Review and action Ops Sign Off requests in a timely manner, making sound decisions on holds, releases, restrictions and escalations for high-value and time-sensitive cases
- Act as the weekend escalation point for urgent fraud events, scams in progress and large-value transactions, and ensure a clean handoff to the weekday team
- Champion cross-institutional fraud recovery efforts by building relationships with partner financial institutions and navigating Payments Canada return processes
- Champion a high performance environment through bi-weekly 1:1s, QA reviews, continuous coaching and feedback, and support for each team member's professional development
- Manage day-to-day production for the shift, including ticket prioritization, reassigning work for team members who are out, and daily and weekly team updates
- Provide subject matter expertise on current and emerging fraud typologies across Canadian payment rails, and lead training initiatives for team members
- Collaborate cross-functionally with Product, Risk, AML, Legal and Operations teams to strengthen our fraud controls while keeping a great client experience
- Contribute to quarterly OKRs and lead projects that improve the efficiency and accuracy of our investigation workflows and tools
SOME THINGS WE CONSIDER CRITICAL FOR THIS ROLE:
- Bachelor's Degree or equivalent work experience
- Flexibility to work weekend shifts (Saturday and/or Sunday) as part of your regular schedule
- 2+ years specialized experience in fraud investigations, preferably in a financial institution or payment processor environment
- Hands-on experience investigating both money movement fraud (wires, Interac e-Transfer, account takeover, scams, money mules) and deposit fraud (cheque fraud, mobile deposits, EFT and direct deposits)
- 2+ years experience in a supervisory or lead role managing a team handling fraud investigations
- Strong understanding of Canadian banking and payment regulations, clearing timelines, return codes and fraud liability frameworks
- Sound judgment under pressure and the confidence to make decisions independently when leadership is offline
- Proficiency in data analysis to identify fraud patterns and evaluate control effectiveness (Experience with SQL is a bonus)
- Experience developing investigation workflows, policies, procedures and training
- Exceptional verbal and written communication skills, with the ability to explain complex fraud scenarios to various stakeholders
NICE TO HAVE:
- Experience with real-time payments or after-hours fraud coverage
- Experience leading fraud recovery efforts with other financial institutions
- Bilingual, fluent in both English and French
WHY WEALTHSIMPLE?
🌸 Top-tier health benefits and life insurance
📈 Long-term group savings with employer match, through Wealthsimple for Business
🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year*
✈️ 90 days away: work outside Canada for up to 90 days per year*
👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS
🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work.
*Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles.
ICYMI
Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building.
Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs.
AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.
Location: San Jose, California, United States
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
As OKX scales its business across the Americas and continues to navigate an increasingly complex tax and regulatory landscape, we are looking for an Americas Tax Manager / Senior Manager to join our lean, high-impact tax team, partnering closely with Business, Product, Finance, Legal, Compliance and other stakeholders across the region. The role will focus on providing commercially practical tax advice, supporting business growth and managing tax risks across the United States, Brazil, Argentina, El Salvador.
What You’ll Be Doing
Your responsibilities include but are not limited to the following:
Act as the primary tax business partner for the Americas region, building strong relationships with Business, Product, Finance, Legal, Compliance and Operations teams across the region;
Work/ advise on corporate direct and indirect tax compliance, filings, payments, tax calendars, and related statutory requirements across the United States, Brazil, Argentina, El Salvador including US federal, state and local tax matters;
Lead regional tax provision and reporting, including current and deferred tax calculations, effective tax rate items, reconciliations, quarterly and annual audit support.
Work closely with other members of the tax team i.e. transfer pricing, indirect tax as well as local finance teams, external advisors on tax advisory, compliance matters;
Monitor changes and updates in tax legislation across the Americas to identify potential tax impacts and mitigation strategies and support tax controversy matters etc;
Maintain documentation of key regional tax positions, tax risks and decisions, and develop standing audit files for material matters;
Contribute to process improvement initiatives, including the implementation of practical tax review gates, enhancement of documentation standards and improvement of regional tax risk monitoring;
Build strong relationships with non-tax stakeholders and proactively share relevant tax insights and information to encourage early engagement;
Any other tasks and projects assigned.
What We Look For In You
10+ years of experience, ideally with a mix of Big 4 / advisory and in-house roles;
Strong knowledge of US corporate and international tax concepts, with familiarity with US state and local tax matters. Experience supporting one or more Latin American jurisdictions is highly preferred;
Broad understanding of international tax concepts, including permanent establishment and nexus, withholding tax, transfer pricing and indirect tax as well as Pillar 2, CbCR required;
Proven business partnering experience, with the ability to understand commercial objectives, explain complex tax issues clearly and provide practical, balanced recommendations;
Strong analytical skills with keen attention to both detail and the bigger picture, and the ability to manage multiple workstreams across different jurisdictions and time zones;
Self-starter, comfortable operating with ambiguity in a fast-paced, start-up-like environment; resourceful, adaptable and collaborative;
Experience in digital assets, fintech, financial services or another highly regulated technology business is a plus;
Familiarity with tax technology, data analytics or AI applications in tax processes is a plus.
Perks & Benefits
Competitive total compensation package
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependents
More that we love to tell you along the process!
OKX Statement:
OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
The salary range for this position is $143,111- $178,888
The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site.
#LI-Hybrid
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Remote - US
About the Job:
LaunchDarkly is seeking a Commissions Analyst to help administer accurate, timely commission programs for the Revenue organization. The role will validate commission calculations, maintain commission and quota data in commissions tool, support accrual and payroll submissions, and respond to employee and leader inquiries.
Working with Sales and Customer Success leaders, Revenue Operations, Finance, and Payroll, this analyst will investigate discrepancies, support quota and plan administration, and deliver ad hoc reporting. We’re looking for someone with commission experience, strong spreadsheet skills, curiosity, and attention to detail who will improve how work gets done—automating manual processes and thoughtfully using approved internal AI tools while maintaining appropriate review and controls.
Responsibilities:
Validate monthly commission calculations against plan terms and source data; build spreadsheet checks and reconcile discrepancies with commissions tool
Prepare commission accruals for Finance and commission payment submissions for Payroll according to local Payroll schedules, with accurate supporting analysis and reconciliations
Support the build and implementation of commission plans in the commission tool; administer employee records and plan inputs
Calculate individual quota assignments from approved base quotas, partnering with Revenue Operations to validate changes and resolve discrepancies
Address and resolve any commission or compensation-plan-related inquiries
Track and administer incentive spiffs, adjustments, and exceptions
Deliver ad hoc reporting and analysis
Support compensation plan distribution and track participant review and approval status
Improve commission processes by standardizing controls, automating repetitive work, and thoughtfully using approved internal AI tools with appropriate human review
Maintain clear process documentation and audit-ready reconciliations
Handle confidential compensation data with discretion
Qualifications:
3+ years of experience in sales commissions or incentive compensation; experience supporting multiple commissionable roles is preferred
Bachelor’s degree in Finance, Accounting, Business, Economics, or a related field preferred, or equivalent experience
Experience with a commissions platform such as QuotaPath, Xactly, CaptivateIQ, Everstage or similar, and familiarity with Salesforce or related business systems
Highly proficient Excel and Google Sheets skills, including formulas, lookups, validation workbooks, and reconciling large data sets
Strong analytical and investigative skills; able to trace discrepancies to source data, understand calculation logic, and explain findings clearly
Exceptional attention to detail, accuracy, and follow-through, with the ability to manage recurring deadlines and competing requests
Clear written and verbal communication skills and comfort partnering with Sales, Customer Success, Revenue Operations, Finance, and Payroll
Demonstrates curiosity, initiative, and ownership, with the ability to assess existing processes critically and identify opportunities to improve efficiency, accuracy, and controls
Pay:
Target pay ranges based on Geographic Zones* for Level 3:
Zone 1:
San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle
- $108,800 - $149,600**
Zone 2:
Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago -
$97,900 - $134,640**
Zone 3:
All other US locations -
$92,500 - $127,160**
LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.
*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.
**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at
hr@launchdarkly.com
.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @
launchdarkly.com
email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
Title:
CPT-11804
B2B Lead Generation & Sales Prospecting Virtual Assistant
Independent Contractor – CPT-11804 B2B Lead Generation & Sales Prospecting Virtual Assistant/Business Support VA/Junior-Senior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A growing business is seeking a confident and results-driven Business Support VA to focus on B2B lead generation, prospecting, and outbound sales activity.
The VA will research and identify U.S.-based small businesses generating approximately $1 million to $5 million in annual revenue, build targeted prospect lists, conduct outbound calls and email outreach, and help develop a consistent pipeline of qualified business opportunities. The initial search will remain industry-agnostic, with target industries refined based on results and the client’s direction.
This role requires more than simply reading a cold-calling script. The ideal candidate should be conversational, confident, personable, and able to build rapport naturally with business owners and decision-makers.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Market Research & Lead Generation
Research U.S.-based businesses generating approximately $1M–$5M in annual revenue
Identify business owners, decision-makers, and relevant contact information
Build and maintain organized prospect lists
Conduct market research to identify strong prospecting opportunities
Help refine target industries and prospect profiles based on results
Maintain accurate lead information and sourcing records
B2B Sales Prospecting
Conduct outbound prospecting to small and mid-sized businesses
Make B2B cold calls to business owners and decision-makers
Introduce the client’s services using approved messaging
Conduct natural, conversational discussions rather than relying exclusively on scripted interactions
Identify prospect interest, needs, and potential fit
Move qualified opportunities toward the appropriate next step
Lead Acquisition & Follow-Up
Follow up consistently with interested prospects
Conduct email and phone follow-up as appropriate
Maintain organized callbacks and future follow-up dates
Track prospect responses, objections, and next steps
Help maintain a consistent pipeline of active opportunities
KPI Tracking & Reporting
Track lead generation and prospecting activity
Maintain key performance indicators related to calls, contacts, conversations, leads, and opportunities
Monitor which prospecting approaches and target groups generate stronger results
Provide regular activity and performance updates
Help improve outreach processes based on results
Email & Phone Support
Handle routine prospect email communication
Respond to appropriate inbound calls or messages
Maintain professional communication with prospects throughout the outreach process
Keep accurate notes regarding conversations and follow-up requirements
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
B2B lead generation or sales prospecting experience required
B2B cold-calling experience required
Strong spoken and written English required
Excellent conversational phone skills required
Lead research and list-building experience required
Outbound sales and follow-up experience strongly preferred
Experience communicating with U.S.-based business owners or decision-makers strongly preferred
KPI tracking and activity reporting experience preferred
CRM or lead-management experience preferred
Strong organization and consistent follow-through required
IDEAL CANDIDATE PROFILE
Confident, personable, and highly conversational on the phone
Comfortable speaking directly with U.S. business owners and decision-makers
Strong relationship-builder who can create rapport naturally
Experienced in B2B lead generation and outbound prospecting
Persistent with follow-up without sounding aggressive or overly scripted
Resourceful with market research and prospect identification
Organized and comfortable working toward measurable KPIs
Self-motivated and able to work independently
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
CRM / Lead Management Platforms
Lead Research & Prospecting Tools
VoIP / Calling Platforms
Email Platforms
Spreadsheet / KPI Tracking Tools
Online Business Research Tools
Work Schedule
Contracted Hours per Week: 10-20 Hours/Week (Potential to Increase Quickly to Full-Time)
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: U.S. Business Hours – Exact Schedule TBD
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior Level
Contracted Hours per Week: 10-20 Hours/Week (Potential to Increase Quickly to Full-Time)
Daily Working Time: U.S. Business Hours – Exact Schedule TBD
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A–B (Native or Near-Native English Accent Required)
REGION PREFERENCES: Offshore or Nearshore
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: Remote (Canada)
Thank you for considering Tailscale. If this job description resonates with you, please apply.
Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications.
We encourage you to help us break that statistic!
About Tailscale
Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.
About the Role
Tailscale is growing, and we’re looking for a detail-oriented, operationally minded, and collaborative Staff Accountant to join our Finance & Accounting team. In this role, you’ll support core accounting operations across order-to-cash, accounts receivable, billing, and the monthly close, while owning select day-to-day accounting processes. You’ll work closely with the broader Accounting team to help ensure transactions are processed accurately, issues are resolved quickly, and our financial operations continue to scale effectively as the business grows.
You’ll partner closely with Sales, Deal Desk, Customer Success, Legal, and other members of Finance to help ensure deals are structured and processed accurately from contract review through billing and accounting. You’ll also contribute to monthly and quarterly close activities, account reconciliations, revenue-related processes, and other operational accounting initiatives.
This is an opportunity to take ownership of critical day-to-day accounting processes while helping us continue to build scalable, well-controlled financial operations for a fast-growing SaaS business.
Key Responsibilities
Support the order-to-cash process from deal approval through invoicing, collections, and accounting. Review order forms and commercial terms, including payment terms, billing frequency, credits, discounts, and other non-standard terms, and partner closely with Sales, Deal Desk, Customer Success, Legal, and Finance to resolve issues that could impact contract execution, billing, collections, or accounting treatment.
Support recurring invoicing and billing activities, including month-end and quarter-end billing, renewals, usage-based charges, and customer adjustments.
Support monthly and quarterly close activities, including journal entries, accruals, reconciliations, and balance sheet support.
Monitor accounts receivable, support collections, investigate aging balances, and help resolve customer billing and payment disputes.
Support revenue-related accounting processes and maintain sufficient documentation to support revenue recognition under ASC 606.
Support employee expense reimbursement operations, including review, processing, policy compliance, and issue resolution as needed.
Identify and implement process improvements across Deal Desk, billing, collections, expense reimbursements, and close activities.
What We Are Looking For
3+ years of progressive accounting experience, preferably in a high-growth SaaS or technology environment.
Strong accounting foundation with experience supporting monthly and quarterly close processes, reconciliations, journal entries, and accruals.
Experience with order-to-cash processes, including customer contracts, invoicing, accounts receivable, collections, and billing operations.
Working knowledge of ASC 606 and an understanding of how commercial terms can impact billing and revenue recognition.
Experience partnering cross-functionally with Sales, Deal Desk, Customer Success, Legal, or similar teams.
Experience with ERP, CRM, billing, and expense management systems; familiarity with NetSuite, Salesforce, Stripe, DealHub, Ramp, or similar platforms is a plus.
Strong analytical, organizational, and communication skills, with the ability to manage recurring responsibilities alongside close deadlines.
Bachelor’s degree in Accounting, Finance, or a related field; CPA or progress toward CPA certification is a plus.
As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.
CAN Pay Range
$115,240
—
$143,380 CAD
What We Offer
An inclusive, flexible environment where you can be your authentic self.
We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.
A competitive total compensation package.
This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).
Comprehensive group benefits with no waiting period.
Take advantage of coverage for health, vision, dental, and more for you and your family!
Remote first company
—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.
Employer-funded retirement contributions.
Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation.
Connect with other Tailscalars IRL.
Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration.
Support for your personal and professional development.
Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.
Paid time off and a healthy work-life integration.
Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!
A build-your-own home office setup.
You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own.
Paid parental leave program
. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents).
Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter.
Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people.
Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit
https://tailscale.com/scam-awareness
.
Location: Remote (United States)
Thank you for considering Tailscale. If this job description resonates with you, please apply.
Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications.
We encourage you to help us break that statistic!
About Tailscale
Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.
About the Role
Tailscale is growing, and we’re looking for a detail-oriented, operationally minded, and collaborative Staff Accountant to join our Finance & Accounting team. In this role, you’ll support core accounting operations across order-to-cash, accounts receivable, billing, and the monthly close, while owning select day-to-day accounting processes. You’ll work closely with the broader Accounting team to help ensure transactions are processed accurately, issues are resolved quickly, and our financial operations continue to scale effectively as the business grows.
You’ll partner closely with Sales, Deal Desk, Customer Success, Legal, and other members of Finance to help ensure deals are structured and processed accurately from contract review through billing and accounting. You’ll also contribute to monthly and quarterly close activities, account reconciliations, revenue-related processes, and other operational accounting initiatives.
This is an opportunity to take ownership of critical day-to-day accounting processes while helping us continue to build scalable, well-controlled financial operations for a fast-growing SaaS business.
Key Responsibilities
Support the order-to-cash process from deal approval through invoicing, collections, and accounting. Review order forms and commercial terms, including payment terms, billing frequency, credits, discounts, and other non-standard terms, and partner closely with Sales, Deal Desk, Customer Success, Legal, and Finance to resolve issues that could impact contract execution, billing, collections, or accounting treatment.
Support recurring invoicing and billing activities, including month-end and quarter-end billing, renewals, usage-based charges, and customer adjustments.
Support monthly and quarterly close activities, including journal entries, accruals, reconciliations, and balance sheet support.
Monitor accounts receivable, support collections, investigate aging balances, and help resolve customer billing and payment disputes.
Support revenue-related accounting processes and maintain sufficient documentation to support revenue recognition under ASC 606.
Support employee expense reimbursement operations, including review, processing, policy compliance, and issue resolution as needed.
Identify and implement process improvements across Deal Desk, billing, collections, expense reimbursements, and close activities.
What We Are Looking For
3+ years of progressive accounting experience, preferably in a high-growth SaaS or technology environment.
Strong accounting foundation with experience supporting monthly and quarterly close processes, reconciliations, journal entries, and accruals.
Experience with order-to-cash processes, including customer contracts, invoicing, accounts receivable, collections, and billing operations.
Working knowledge of ASC 606 and an understanding of how commercial terms can impact billing and revenue recognition.
Experience partnering cross-functionally with Sales, Deal Desk, Customer Success, Legal, or similar teams.
Experience with ERP, CRM, billing, and expense management systems; familiarity with NetSuite, Salesforce, Stripe, DealHub, Ramp, or similar platforms is a plus.
Strong analytical, organizational, and communication skills, with the ability to manage recurring responsibilities alongside close deadlines.
Bachelor’s degree in Accounting, Finance, or a related field; CPA or progress toward CPA certification is a plus.
As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.
US Pay Range
$86,000
—
$107,000 USD
What We Offer
An inclusive, flexible environment where you can be your authentic self.
We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.
A competitive total compensation package.
This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).
Comprehensive group benefits with no waiting period.
Take advantage of coverage for health, vision, dental, and more for you and your family!
Remote first company
—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.
Employer-funded retirement contributions.
Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation.
Connect with other Tailscalars IRL.
Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration.
Support for your personal and professional development.
Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.
Paid time off and a healthy work-life integration.
Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!
A build-your-own home office setup.
You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own.
Paid parental leave program
. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents).
Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter.
Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people.
Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit
https://tailscale.com/scam-awareness
.
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
Title:
CPT-11709
Roofing Customer Service & Scheduling Virtual Assistant
Independent Contractor – CPT-11709 Roofing Customer Service & Scheduling Virtual Assistant/Business Support VA/Entry-Junior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
An established California roofing contractor is seeking a full-time Business Support VA to assist with incoming calls, customer inquiries, inspection scheduling, appointment confirmation, CRM updates, and recurring administrative follow-up.
The business serves residential customers and works with office staff, field crews, installers, and sales personnel. The VA will support communication between customers and the company while keeping appointments and customer records organized.
The ideal candidate will bring excellent phone communication, a friendly and patient personality, strong organizational skills, and previous customer-service experience.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Customer Communication & Front Desk Support
Answer incoming customer calls and respond to routine inquiries
Gather contact information, service requests, and relevant property details
Assist homeowners with scheduling questions and general concerns
Follow established procedures when addressing routine customer questions
Direct technical roofing questions, pricing requests, and project-specific concerns to management
Maintain a welcoming, patient, and professional phone presence
Handle incoming calls from homeowners who prefer speaking directly with a live representative rather than interacting with the company's AI phone assistant.
Help prevent potential lead loss by responding to incoming calls and customer requests promptly, rather than allowing inquiries to go unanswered or waiting too long to return calls.
Manage customer interactions professionally, including with frustrated, demanding, or highly particular homeowners, while remaining calm and avoiding arguments or taking complaints personally.
Take messages from callers and ensure they are relayed to the appropriate person when the request cannot be handled directly.
Handle primarily English-speaking customer inquiries. Spanish communication with installation crews is generally handled by the owner and is not expected to be a regular responsibility of the VA.
Inspection Scheduling & Appointment Coordination
Schedule inspections and customer appointments using the company calendar and CRM
Contact customers to confirm upcoming appointments
Follow up on new inquiries and outstanding scheduling requests
Update the owner's calendar and communicate schedule changes
Coordinate appointment information with sales representatives and field personnel
Track cancellations and rescheduling requests to help reduce missed appointments
Schedule homeowner appointments directly around the owner's availability, taking into consideration his existing appointments and travel time between customer locations.
Ensure appointment details and schedules are accurate to help prevent scheduling conflicts, missed appointments, and disruptions to field operations.
Capture the homeowner's concerns and reason for requesting an inspection so the owner has an initial understanding of the situation before meeting the customer.
Include relevant customer context in appointment notes to help the owner prepare for and guide the inspection conversation efficiently, particularly when appointments are time-sensitive.
CRM & Administrative Follow-Up
Enter accurate customer information and communication notes into the CRM
Maintain records of previous appointments, property visits, and service history
Track outstanding follow-ups and unresolved customer matters
Respond to routine business emails using approved guidance
Keep relevant internal team members informed of customer requests
Follow established lead intake and appointment handling procedures
Create customer profiles for new leads, including the homeowner's name, property address, contact details, and reason for contacting the company.
Record specific customer concerns, questions, and requests in the CRM so the owner can review the information before the scheduled appointment.
Route technical roofing questions and inquiries requiring the owner's expertise directly to him. The VA may transfer the call or take a message for follow-up.
Gradually become familiar with recurring roofing-related inquiries and company procedures through training and exposure to actual customer calls, with the option to listen to the owner's responses to technical questions as part of the learning process.
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Customer service, receptionist, or front desk support experience required
Back office or administrative experience strongly preferred
Excellent spoken English and professional phone communication required
Appointment scheduling and calendar coordination experience strongly preferred
CRM and customer data-entry experience strongly preferred
Experience handling inbound customer inquiries and follow-up required
Spanish-English bilingual communication is a plus
Construction, roofing, or home-services experience a plus but not required
Strong organization and ability to follow established procedures required
IDEAL CANDIDATE PROFILE
Friendly, personable, patient, and approachable
Excellent communicator who can remain calm with difficult customers
Organized and dependable with appointments and follow-up
Strong listener with accurate note-taking skills
Comfortable learning roofing terminology and company procedures
Team-oriented and willing to assist internal staff
Consistently professional throughout customer interactions
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
Client CRM – Platform TBD
Calendar & Appointment Scheduling Tools
Business Phone / VoIP Platform
Email & Communication Platforms
Microsoft Office / Google Workspace
Work Schedule
Contracted Hours per Week: 40Hours
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: first week (training): Monday-Friday, 9:00 AM-1:00 PM PST
regular schedule: 7:30 AM to 4:30 PM PST, Monday through Friday, with a one-hour lunch break.
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Entry, Junior Level
Contracted Hours per Week: 40 hours/week
Daily Working Time: first week (training): Monday-Friday, 9:00 AM-1:00 PM PST
regular schedule: 7:30 AM to 4:30 PM PST, Monday through Friday, with a one-hour lunch break.
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: Female
LANGUAGES SPOKEN/PREFERENCE: English Required; Spanish/Bilingual a Plus
ACCENT PREFERENCE: Level A-B (Native Or Near-Native English Accent Required)
REGION PREFERENCES: Offshore or Nearshore
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
ГибридNew York, NY
ГибридNew York, NY (HQ); San Francisco, CA; Relocation expense coverage to NYC or SF (if needed)
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоseniorUkraine; Spain; Portugal; Poland; Romania; Czechia; Time zone: Europe/Kyiv
Hamburg, Germany; Ability to work fixed hours (09:00–17:00) in the Central Europe (CET) timezone
УдалённоOperate autonomously: write specs, break down projects, ship and iterate independently, and communicate progress asynchronously across time zones; EMEA - Remote
УдалённоHowever, availability may vary based on time zones, capacity, and the contracted hours set in this SOW
УдалённоleadRemote (Canada)
San Jose, California, United States; Strong analytical skills with keen attention to both detail and the bigger picture, and the ability to manage multiple workstreams across different jurisdictions and time zones
УдалённоRemote - US
УдалённоleadHowever, availability may vary based on time zones, capacity, and the contracted hours set in this SOW
УдалённоRemote (Canada)
УдалённоRemote (United States)
УдалённоHowever, availability may vary based on time zones, capacity, and the contracted hours set in this SOW