Location: North America
Workplace: Remote
At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires.
Founded in 2019, Linear has become the platform of choice for more than 50,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship.
At Linear, we are committed to quality. Security is an essential part of that quality — not a layer that we add later, but something we build in from the start. We have a foundational security program we're proud of but, as Linear evolves our product and scales into enterprise, there's meaningful work ahead: staying ahead of vulnerabilities as our attack surface grows, responding fast and cleanly when incidents happen, and hardening our product and infrastructure. As Security Engineer at Linear, you'll be operating in a high-autonomy role with real scope, doing hands-on security work across the product and infrastructure we build.
Location & work mode
Linear is a remote-first company. This role is open to candidates based in North America. You can work from anywhere within this region. We value deep focus and async collaboration, with intentional moments to connect in person through team off-sites, optional co-working, and occasional travel.
What you’ll do
Depending on your experience / skillset and our broader priorities, you could:
- Operate, automate, and extend vulnerability management end-to-end: triage, prioritize, and drive remediation across product, infrastructure, and dependencies, and keep the program’s SLAs meaningful rather than theoretical
- Run our bug bounty program: triage incoming reports, validate severity, work with engineering on fixes, and keep researcher relationships professional and responsive
- Lead product security testing: threat model new features (including AI/agent-facing surfaces), review designs and code for security-relevant risk, and do hands-on testing (manual and tool-assisted) rather than relying solely on scanners
- Be a primary responder for security incidents: lead investigation and containment, drive postmortems, and turn lessons into concrete hardening work
- Own meaningful chunks of our cloud/infra security posture on GCP/k8s/Postgres: harden configurations, close gaps surfaced by audits or scanning, and partner with infra engineering on secure defaults
- Build and maintain security tooling and automation, including using AI/LLM tooling to speed up triage, code review, and repetitive investigation work, so the program scales without linear headcount growth
- Partner with the GRC/Trust function: feed real findings into the risk register and control evidence, and help make sure compliance requirements reflect actual engineering practice
What we’re looking for
- A generalist, senior-level security engineer (5+ years across security engineering, with real depth in at least two of: vulnerability management, product/appsec testing, incident response, and cloud security). We need breadth, rather than a narrow specialist in any one of these.
- Hands-on and technical: you can read and reason about code (we use a lot of TypeScript), you’re comfortable in cloud environments (GCP a plus), and you can go deep on a finding rather than just filing a ticket for someone else to fix. You’re comfortable using AI coding/security tools as force multipliers (Linear Agent, Claude, Codex, etc).
- Calm under pressure: you can lead an incident from first alert through postmortem without needing to be told what to do next
- A builder: you’d rather write a script or ship a tool than repeat a manual process a third time
- A pragmatic risk-reducer: you optimize for actually reducing risk, not for checking a box or maximizing findings count
- Autonomy-oriented: comfortable setting your own priorities, working with significant independence, and knowing when to escalate
- A clear communicator: able to explain a technical finding to a non-technical stakeholder and write it up so it’s actually actionable
Our tech
This is a hands-on security engineering role. You'll be running tools, reading/writing code, building detections, working in our cloud environment, and partnering closely with the engineers who build our product. Our stack is fronted by Cloudflare and runs on Google Cloud with k8s, Postgres, and Node.
For day-to-day work, we use:
- Linear, GitHub, Slack, and Google Workspace for collaboration
- Claude and ChatGPT for general & engineering-specific AI tasks
- Vanta for compliance automation and evidence collection
Our security-specific tooling includes:
- GitHub Advanced Security
- RunReveal
- SentinelOne
What we offer
We're a small, focused team that cares deeply about the quality of our work and the people we do it with. Here's what you can expect:
- Competitive salary and equity
- Employee-friendly equity terms including early exercise in the US and extended exercise windows
- Daily meal and coffee stipend on every workday
- Paid co-working space or desk
- Health coverage (based on country requirements)
- 5 weeks paid vacation, plus local statutory holidays
- 4 months paid parental leave
- Paid month off after 4 years & every 2 years thereafter
- Regular team events and off-sites
- Remote-first with no required commute
Compensation
For US-based candidates, the expected cash compensation range for this role is $240,000—$282,000. For sales roles, this range represents on-target earnings (OTE), including base salary and variable compensation; for all other roles, it represents base salary. Final compensation is determined based on job-related knowledge, skills, and experience. For sales roles, actual earnings vary based on sales performance. Equity is a meaningful part of all offers at Linear.
Learn how we think and work
- Read Me https://linear.app/readme a story about our mission
- Our hiring process: How we hire at Linear https://linear.app/now/how-we-hire-at-linear
- How we work: Designing remote work at Linear https://linear.app/now/designing-remote-work-at-linear
- Why and how we do work trials https://linear.app/blog/why-and-how-we-do-work-trials-at-linear Linear blog post
- How we use AI in design https://designerfund.substack.com/p/ai-design-linear feature of Linear's design team
- Scaling our real-time sync engine https://linear.app/blog/scaling-the-linear-sync-engine talk by our cofounder, Tuomas Artman, at Linear's 2023 offsite
- Our recent tender offer: Sharing Linear’s growth with the people building it https://linear.app/now/sharing-growth-with-the-people-building-linear
A note on recruitment fraud: all official Linear hiring communication comes from an @linear.app http://linear.app email address, and all open roles are listed at linear.app/careers http://linear.app/careers. We never ask candidates for payment or financial information. Suspicious messages can be reported to security@linear.app.
Linear is an equal opportunity employer. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.
УдалённоseniorThis role is open to candidates based in North America
Location: London, United Kingdom
Interaction Design Lead
In a Nutshell
IDEO London is seeking an
Interaction Design Lead
with a passion for creating human-centred experiences and helping teams do their best work. You’ll lead and co-lead multidisciplinary teams, stay close to the craft, and guide clients from complex questions to tangible products and services. Your work will span digital and physical experiences, including new ways for people to interact with AI.
About IDEO London
We're a global design consultancy where curiosity, empathy, and solving complex challenges drive us. For over 40 years, we've partnered with clients to innovate in healthcare, mobility, education, retail, and beyond. Here, every challenge is a chance to grow, connect, and create impact.
Why is this role important for IDEO's work?
Interaction Design is at the heart of creating meaningful human-centred experiences that meet people’s needs and help businesses move forward. As an Interaction Design Lead, you’ll bring together craft, creative direction and project leadership to help teams turn strategy into experiences people can use. As AI becomes part of everyday products and services, you’ll help us explore how people understand, trust and stay in control of systems that can act on their behalf.
Once Here You Will
Lead and co-lead multidisciplinary project teams from research and framing through design, prototyping and delivery, balancing people’s needs, client goals and technical possibilities
Set a clear design direction and stay hands-on with journeys, flows, interfaces and interaction details, connecting individual touchpoints to a coherent product or service experience
Build and guide prototypes at the right fidelity to answer the team’s questions, using Figma, code and AI-assisted tools to make ideas tangible early and test them with people
Partner with researchers and technologists to plan experiments, test usability and accessibility, and use qualitative feedback and product data to refine designs and assess their impact
Explore conversational and agentic UX: design how people express intent, approve actions, understand what an AI system is doing, redirect it and recover when things go wrong
Own project plans, resource needs and delivery milestones; brief and delegate work clearly, spot obstacles early, and help the team navigate ambiguity while maintaining creative quality
Be a main client point of contact, facilitate working sessions and present compelling design narratives; align stakeholders on decisions, trade-offs and next steps
Help scope client challenges and shape proposals and follow-on opportunities with senior colleagues, drawing on project learnings and collaboration across Europe and beyond; travel as projects require
Mentor designers, give actionable craft feedback and build an inclusive team culture; share methods and learnings across our London community, including thoughtful use of AI that protects client and participant information
We're looking for someone with
6–8 years of professional experience in interaction design, digital product design, UX/UI or a related discipline, including 1–2+ years leading projects or multidisciplinary teams
Strong interaction design craft and a portfolio showing how you turn complex requirements into clear experiences; advanced expertise in one or more areas of digital, visual, service or systems design, with fluency across others
A strong grounding in human-centred design, research and usability testing, with the ability to guide a team from evidence to design decisions and measurable outcomes
The ability to scope, brief and delegate design work, manage timelines and resources, and empower a small to medium team to take ownership of different parts of a project
A keen eye for visual hierarchy, responsive interfaces, motion and micro-interactions, and the ability to critique work and offer clear, actionable feedback
Strong prototyping skills in Figma or comparable tools, and confidence experimenting with AI-assisted ideation and prototyping while checking outputs and making your own design judgements
A commitment to accessibility and inclusive design, and thoughtful judgement about privacy, bias and people’s agency when designing with AI
The ability to connect interaction details to wider service and system needs, and work with engineers to understand technical constraints and bring designs to life
Excellent storytelling, presentation and facilitation skills; confidence building trusted client relationships, aligning stakeholders and helping others succeed with empathy and openness
An Interaction Design qualification or equivalent work experience, alongside curiosity, self-awareness and a willingness to give and seek feedback
It's a bonus if you
Have worked closely with product managers and engineers to take digital products or services from concept to launch and learn from their use
Have used product analytics and experimentation to evaluate design decisions and improve outcomes
Have designed conversational or agentic experiences, including human approval, transparent system behaviour, error recovery and hand-offs between people and AI
Have built functional prototypes with code or AI coding tools, and can explain where these tools improved your process and where your judgement changed the outcome
Have helped shape proposals, scope engagements or develop repeat client work
Have contributed to design systems or reusable interaction patterns, or explored emerging technologies through creative experimentation
What does IDEO offer you?
Innovation and creativity: Dive into a variety of projects from creating breakthrough digital products and experiences, to designing new customer interactions, to building innovation capabilities – working alongside talented individuals across disciplines.
Learning and growth: Whether it’s strengthening your project leadership, deepening your interaction design craft or exploring new technologies, we’re here to support your journey.
Community and well-being: Collaboration and community are central to what we do. We foster moments for creativity, connection, and reflection, respecting the need for work-life balance.
Projects with purpose: We partner with clients to use design as a means of realising their purpose and making a positive impact. We work 'upstream,' from defining the problem, designing possible solutions, and exploring what, why and how they might be brought to life.
Compensation
£70,000–£80,000 GBP, depending on experience
Location
This position is based out of our London studio.
Some Previous Projects To Check Out
To get a flavour of the work we do in London, take a look at these case studies:
Climate action for SMBs
– Designing a strategy and experience to help Sage’s SMB customers transition to net zero.
Redefining retail with FEMSA
– Designing Spin Premia, a digital loyalty experience connecting everyday shopping at OXXO with rewards and services.
Sustainable packaging system
– Helping H&M increase their sustainability and growth, by designing and scaling a universal packaging system for all of their brands.
Commitment to Diversity
At IDEO, we are committed to the work of advancing diversity, equity, and inclusion within our organisation and in the world. Our purpose of having disproportionate, world-changing impact through design is directly connected to our ability to bring many different perspectives to the table. This applies to our candidates, the people we hire, the clients and customers we serve, and the communities we learn from in our research.
As a human-centred organisation, we are committed to working with and designing for people of every race, ethnicity, gender identity, sexual orientation, age, socio-economic status, physical ability or attribute, religion, national origin, or political belief. We recognize that this commitment requires ongoing work and sustained attention, as well as adaptation to new insights and best practices
Application Requirements And Instructions
If you identify with our values, are excited about great design, and would like to contribute to our community, we would love to see your CV, a cover letter and examples of your work.
CV: please highlight experiences related to the ‘We’re looking for someone with’ and ‘It’s a bonus if you’ sections above
Cover letter: please share why you are interested in this role and how it aligns with how you are looking to grow in your career.
Work examples (confidentiality permitting): please include two projects that show your interaction design craft and project leadership. We’d love to see how you think, make and help a team move forward. In your work examples, focus on:
The challenge you were trying to solve
The context, users and client goals you were designing for
Your specific design contribution and how you led or supported the team
The research, design and prototyping methods you used, including any AI tools and how you evaluated their outputs
Key design decisions, iterations and trade-offs, illustrated with flows, interfaces or prototypes
The impact on people, the client and the team, and what you learnt from the outcome
Location: United States
ABOUT THE ASSIGNMENT
The Contract Lead R&D Technician facilitates daily workflow and task allocation for technical builds, setting operational priorities and assigning tasks based on dynamic project needs. This hands-on role actively supports the assembly, integration, and troubleshooting of complex AUVs and electromechanical systems while rigorously adhering to all safety protocols. The contractor serves as a primary technical point of contact, interfacing regularly with engineering teams to provide vital technical feedback and progress updates, and aligning with production stakeholders to meet milestone requirements.
WHAT YOU’LL DO
· Contribute to all stages of the vehicle product development and manufacturing life cycle, providing technical feedback to the engineering team.
· Build, integrate, and test complex electro-mechanical assemblies into world-class AUV systems.
· Apply competency in the use of hand tools, assembly tooling, and general manufacturing equipment.
· Complete necessary transactions in computer production systems (MES, NetSuite, JIRA) on a daily basis.
· Provide technical guidance, knowledge transfer, and process support to operators as needed.
· Maintain focus and momentum to drive milestones to on-time completion.
· Manage multiple priorities, organize build workflows, and meet scheduled project deadlines.
· Interface with the Production Supervisor and collaborate with other technicians, providing day-to-day technical task coordination for the production and delivery of various commercial and development products.
· Apply advanced knowledge and skills in hardware assembly, troubleshooting, and repair during manufacturing operations.
· Coordinate workflow priorities for operators to achieve target on-time delivery goals and ensure project milestones stay on schedule.
· Participate in 5S and continuous improvement initiatives; provide constructive feedback on ways to optimize the assembly process.
· Foster a collaborative working environment that supports technical excellence, knowledge sharing, and cross-functional support.
REQUIRED QUALIFICATIONS
· 7+ years of electronics experience in an R&D/prototyping environment.
· Demonstrated ability to execute complex R&D tasks independently with minimal direct oversight.
· Extensive experience building and troubleshooting cables, harnesses, and connectors.
· Proficiency in soldering, crimping, and mechanical cable assembly.
· Working knowledge of the product life cycle (NPI to scaled production) and LEAN manufacturing principles.
· Highly organized, dependable, and detail-oriented with strong written and verbal communication skills.
· Familiarity reading and interpreting electrical schematics and component drawings.
· Hands-on experience with standard electronics test equipment (power supplies, electronic loads, oscilloscopes, function generators, DAQ systems, and measurement sensors).
· Ability to adapt quickly between tasks and balance concurrent technical priorities in a fast-paced environment.
· Eligibility to obtain and maintain an active U.S. Secret security clearance.
PREFERRED QUALIFICATIONS
· Experience with machining, sheet metal fabrication, and 3D printing.
· Demonstrated ability to collaborate effectively across cross-functional engineering and manufacturing teams.
· Experience testing items ranging from small integrated electronics assemblies to large vehicle structures.
· Experience building test setups and executing test procedures to validate design iterations.
· Prior material handling/hoisting experience or MA state hoisting license (overhead gantry, rigging).
· Prior experience in subsea robotics (AUVs, UUVs, or marine/underwater systems).
Contract Rate:
$41.00 – $54.00/hr (dependent on experience)
Location: New York, New York, United States
About the Role
iCapital is seeking an Assistant Vice President or Vice President to join the Transactional Operations team helping to lead strategic initiatives across the transaction lifecycle. This role will partner across Operations, Product, Technology, Data and Analytics, and external partners to design operational strategies, scalable processes, strengthen operational controls, improve visibility, and drive automation. This individual will help transform transaction operations into a standardized, data-driven, and exception-based operating model that supports continued growth and innovation.
Responsibilities
Lead strategic transformation initiatives across Transactional Operations, managing complex programs from business case development through implementation, adoption, and transition into business-as-usual operations.
Partner with Product, Technology, and Data teams to align roadmap priorities and platform capabilities to support both internal teams and external clients.
Prepare executive-level recommendations, project updates, and strategic roadmaps.
Drive major industry partnership initiatives that enable straight through processing and workflow standardization across the Alternative Investments industry.
Design and implement scalable operating models, controls, governance frameworks, and standard operating procedures.
Drive operational automation, workflow optimization, and AI-enabled solutions to reduce manual effort and improve scalability.
Represent as the operational subject matter expert on transaction lifecycle initiatives spanning subscriptions, redemptions, transfers, direct funds, ticker-traded products and any related new initiatives.
Establish KPIs, dashboards, and management reporting to improve operational transparency and performance.
Qualifications
Bachelor's degree in finance, business, operations, or a related field
6+ years of experience in financial services, operations, consulting, product strategy, or transformation roles
Strong understanding of alternative investment operations and transaction lifecycle workflows
Proven experience leading large-scale cross-functional programs and strategic initiatives
Demonstrated ability to improve processes through automation, technology, data, and operational redesign
Experience developing operating models, governance frameworks, controls, and performance metrics
Strong analytical, problem-solving, and project management skills
Excellent communication and stakeholder management capabilities
Able to influence across business, product, technology, and operations teams
Knowledge of private funds, registered funds, interval funds and alternative investment platforms is preferred
Benefits
The base salary range for this role is $135,000 to $175,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
X: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Greenwich, Connecticut, United States
About the Role
iCapital is seeking an Assistant Vice President or Vice President to join the Transactional Operations team helping to lead strategic initiatives across the transaction lifecycle. This role will partner across Operations, Product, Technology, Data and Analytics, and external partners to design operational strategies, scalable processes, strengthen operational controls, improve visibility, and drive automation. This individual will help transform transaction operations into a standardized, data-driven, and exception-based operating model that supports continued growth and innovation.
Responsibilities
Lead strategic transformation initiatives across Transactional Operations, managing complex programs from business case development through implementation, adoption, and transition into business-as-usual operations.
Partner with Product, Technology, and Data teams to align roadmap priorities and platform capabilities to support both internal teams and external clients.
Prepare executive-level recommendations, project updates, and strategic roadmaps.
Drive major industry partnership initiatives that enable straight through processing and workflow standardization across the Alternative Investments industry.
Design and implement scalable operating models, controls, governance frameworks, and standard operating procedures.
Drive operational automation, workflow optimization, and AI-enabled solutions to reduce manual effort and improve scalability.
Represent as the operational subject matter expert on transaction lifecycle initiatives spanning subscriptions, redemptions, transfers, direct funds, ticker-traded products and any related new initiatives.
Establish KPIs, dashboards, and management reporting to improve operational transparency and performance.
Qualifications
Bachelor's degree in finance, business, operations, or a related field
6+ years of experience in financial services, operations, consulting, product strategy, or transformation roles
Strong understanding of alternative investment operations and transaction lifecycle workflows
Proven experience leading large-scale cross-functional programs and strategic initiatives
Demonstrated ability to improve processes through automation, technology, data, and operational redesign
Experience developing operating models, governance frameworks, controls, and performance metrics
Strong analytical, problem-solving, and project management skills
Excellent communication and stakeholder management capabilities
Able to influence across business, product, technology, and operations teams
Knowledge of private funds, registered funds, interval funds and alternative investment platforms is preferred
Benefits
The base salary range for this role is $135,000 to $175,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
X: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: United States
We are seeking an experienced Contract Pressure Vessel Test Technician to operate and maintain the on-site hydrostatic test chamber, executing pressure testing on sealed vessels, housings, and pressurized components utilized in autonomous underwater vehicles (AUVs). These undersea platforms are flooded vehicle architectures, requiring electronics and water-sensitive subsystems to be housed inside individually sealed, pressurized enclosures.
This contract engagement is responsible for validating the structural integrity and watertight sealing of these enclosures before integration into production hardware. The contractor will set up and execute technical test procedures, record and monitor pressure data, generate documentation packages, and interface directly with production and engineering stakeholders to confirm parts meet strict engineering specifications.
SCOPE OF WORK (CONTRACT DELIVERABLES)
· Hydrostatic Test Execution: Set up, operate, and monitor the hydrostatic test chamber to perform pressure testing on sealed vessels, housings, and related components. Follow established procedures to pressurize components to specified proof levels, maintain dwell times, and continuously monitor for pressure decay or leakage.
· Test Setup and Fixturing: Prepare test articles by installing necessary fittings, plugs, seals, sensors, and fluid interfaces. Verify fixture and test setups prior to pressurization. Maintain and stage testing fixtures, high-pressure tooling, and supporting hardware.
· Inspection and Anomaly Identification: Visually inspect components before, during, and after test sequences for leaks, seal degradation, weld flaws, structural
anomalies, or other non-conformances. Accurately document and isolate all non-conforming conditions.
· Data Recording and Quality Documentation: Maintain rigorous records of all test parameters, cycles, results, and observed conditions. Complete test logs, formal reports, and quality system documentation in accordance with standard operating procedures. Interpret precision pressure gauges and sensor data to ensure testing integrity.
· Equipment Maintenance and Calibration Tracking: Perform routine preventative maintenance on the chamber, pumps, valves, high-pressure lines, and instrumentation. Flag equipment requiring repair, overhaul, or recalibration.
· Safety and Environmental Compliance: Maintain strict compliance with safety guidelines governing high-pressure pneumatic and hydrostatic operations. Maintain clean and organized test bays, and promptly report any process anomalies or equipment hazards.
· Cross-Functional Collaboration: Interface with production teams, quality assurance, and engineering personnel to align test schedules, communicate test outcomes, and assist in root-cause isolation for failed units. Provide technical feedback regarding recurring build anomalies or design considerations.
· Process Improvement Support: Contribute technical input to improve test documentation, fixturing design, cycle times, and chamber throughput.
REQUIRED QUALIFICATIONS
· 4+ years of hands-on experience in testing, inspection, or manufacturing assembly environments.
· Demonstrated experience with high-pressure testing (hydrostatic or pneumatic), leak detection methods, or comparable quality-verification testing.
· Proficiency in reading and working directly from technical documentation, engineering drawings, and detailed test plans.
· Strong procedural discipline and attention to detail when executing tests and recording empirical data.
· Demonstrated mechanical aptitude working with high-pressure systems, pumps, high-pressure fittings, fluid manifolds, and instrumentation gauges.
· Effective technical communication skills, both written and verbal, for documenting test reports and conveying results to engineering teams.
· Eligible to obtain and maintain an active U.S. Secret security clearance.
PREFERRED QUALIFICATIONS
· Background in maritime, aerospace, or defense manufacturing environments.
· Hands-on experience with hydrostatic proof, leak, or burst testing of sealed electronic enclosures or pressure hulls.
· Familiarity with subsea robotics, AUVs, UUVs, or marine equipment.
· Active or prior VT (Visual Testing) or PT (Penetrant Testing) inspection credentials.
· Experience utilizing ERP or MES platforms for work order tracking and test data logging.
· Current or previous certifications in overhead crane operation, rigging, or confined spaces.
· Technical certificate, trade diploma, or Associate degree in a relevant technical or mechanical discipline.
Contract Rate:
$28.00 – $37.00/hour (commensurate with demonstrated skills and experience)
Location: United States
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
The AI Infrastructure team builds and operates the production systems that power intelligent agents at scale. This team sits at the foundation of the agent platform, ensuring that model inference, orchestration, and execution layers are reliable, observable, and performant under real-world load.
Working closely with the Agent Systems team and broader infrastructure partners, this group owns the core primitives that enable agents to safely operate across internal systems. The environment is high-scale and high-stakes — systems serve millions of users and must meet strict reliability, latency, and correctness standards.
This is a deeply production-oriented team. Engineers here combine strong systems thinking with applied ML infrastructure experience, building in Rust and operating services where performance and failure modes matter.
THE OPPORTUNITY
- Design and build the infrastructure layer powering AI agent systems in production
- Develop high-performance services that handle model inference, orchestration, and execution
- Architect scalable systems capable of supporting millions of users and high request throughput
- Build reliable ML infrastructure and MLOps patterns for model deployment, evaluation, and monitoring
- Define guardrails, observability, and failure handling for agent-driven workflows
- Optimize latency, throughput, and cost across inference and orchestration layers
- Partner closely with the Agent Systems team to translate experimental prototypes into hardened production systems
- Contribute to foundational infrastructure decisions in a high-scale, high-impact environment
WHAT YOU BRING
- 5+ years of experience building and operating high-scale production systems
- Strong Python skills and the ability to reason about systems performance and reliability
- Deep understanding of distributed systems, reliability engineering, and performance optimization
- Experience operating services serving millions of users or high-throughput workloads
- Familiarity with ML infrastructure, model serving, or MLOps in production environments
- Experience designing observability, monitoring, and failure recovery systems
- Strong collaboration skills working across infrastructure and applied engineering teams
- High ownership mindset in high-stakes production environment
NICE TO HAVES
- Experience with Rust
- Experience building infrastructure for agent-based or LLM-powered systems
- Background in high-performance networking, async systems, or low-latency architectures
- Experience with container orchestration and cloud-native infrastructure
- Familiarity with evaluation frameworks and model performance monitoring at scale
- Experience working in fast-moving 0→1 or platform-building teams
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on X https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: United States
ABOUT THE JOB
We are looking for an Electronics Technician to join our team in Quonset, RI on a contract basis to support our Dive-XL platform. In this role, you will be working on cutting-edge technology aimed at advancing the state-of-the-possible in subsea robotics. You will play a key role in delivering our AUVs to our customers by working hands-on with our engineering team in a multi-disciplinary environment to scale our AUV production globally. This role will include building complex electromechanical assemblies.
WHAT YOU'LL DO
· Work within a team of multidisciplinary engineers and operations personnel on pressure vessel fabrication and assembly as part of overall AUV production integration
· Fabricate complex wire harnesses, solder electronic modules (including PCBAs), and modify COTS components
· Perform configuration tasks to flash/load correct SW/FW versions onto devices
· Build, test, and integrate complex electrical assemblies into our world-class AUVs
· Design, prototype, and scale manufacturing jigs and fixtures to improve build and test efficiency
· Follow detailed electrical and manufacturing documentation to build to engineering specifications
· Help develop, document, and improve the pressure vessel production process
· 5S work areas, perform part inspections, close out work orders, and follow safety best practices
· Support management of tools, equipment, and lab supplies (maintenance, calibrations, raw material stock)
· Potential for travel offshore to support operations team as needed under the contract scope
REQUIRED QUALIFICATIONS
· 4-12 years of relevant electronics technician experience in fields such as Robotics, Defense, or Avionics
· Capable of carrying out detailed electro-mechanical assembly work with tight-tolerance components/enclosures and complex wire routings
· Familiarity with electrical engineering principles and concepts
· Full understanding of the manufacturing life cycle
· Experience working off of technical documentation, electrical schematics, and engineering drawings
· Commitment to a high-quality product and strong sense of personal accountability
· Ability to perform electrical debug including use of tools such as a digital multimeter, oscilloscope, etc.
· Extremely organized and detail-oriented
· Excellent verbal & written communication skills
· Strong sense of urgency and enthusiasm
· Eligible to obtain and maintain an active U.S. Secret security clearance
PREFERRED QUALIFICATIONS
· Experience in sub-sea robotics (AUVs, UUVs, underwater equipment)
· Experience working with electrical systems up to 400VDC
· Experience working in avionics
· Subsea cable splicing or fabrication experience
· Experience with pressure vessels and/or pressure systems/equipment
· IPC 610 and/or 620 Certification
· Prior experience working with JIRA, Teamcenter (PLM), or NetSuite (ERP) or equivalent
· Experience with low volume/high mix manufacturing
CONTRACT TERMS
This is a contract (non-FTE) position with compensation paid on an hourly basis. Contract duration, renewal, and scope will be defined per the terms of the engagement agreement.
US Hourly Range
· 4–8 years of experience: $28 - $37/hour
· 8–12 years of experience: $32 - $42/hour
Hourly rate will be tailored to your individual qualifications, including job-related knowledge, skills, education, and experience, consistent with contract pay practices.
Location: United States
ABOUT THE ASSIGNMENT
We are seeking an experienced Contract Manufacturing Test Technician to support operations in Quonset, RI. In this engagement, you will work hands-on with cutting-edge technology aimed at advancing the state-of-the-possible in subsea robotics. You will support customer delivery milestones by interfacing with the engineering and operations teams in a multidisciplinary environment to assist in scaling AUV production. This contract scope focuses on executing tests on complex electromechanical assemblies and integrating verified hardware into final platforms.
SCOPE OF WORK (DELIVERABLES)
· Collaborate with multidisciplinary engineering and operations personnel on pressure vessel assembly and testing as part of overall AUV integration milestones.
· Perform device configuration tasks, including flashing and loading specified SW/FW versions onto target hardware.
· Build, test, and integrate complex electrical and mechanical assemblies into AUV systems.
· Execute detailed subsystem End-of-Line (EOL) tests according to prepared test procedures and documentation.
· Conduct incoming quality inspection testing on printed circuit board assemblies (PCBAs).
· Troubleshoot, diagnose, and repair electrical, electronic, and integrated circuits down to the component level.
· Support the refinement, documentation, and continuous improvement of pressure vessel production and test processes.
· Maintain 5S standards across test benches/work areas, conduct physical part inspections, close out assigned work orders, and adhere strictly to facility safety protocols.
· Assist with equipment upkeep, calibration tracking, tooling organization, and lab inventory maintenance.
· Provide potential travel support for offshore field operations, testing, or vessel trials as project requirements dictate.
REQUIRED QUALIFICATIONS
· Solid technical background in electronics within relevant industries (Robotics, Defense, Aerospace, Avionics).
· Proven track record of preparing, setting up, and executing rigorous test procedures with high attention to detail.
· Working knowledge of core electrical engineering concepts and circuit theory.
· Proficiency in reading and working directly from technical documentation, electrical schematics, wiring diagrams, and engineering drawings.
· Demonstrated commitment to hardware reliability, test integrity, and personal accountability for deliverables.
· Hands-on proficiency with standard electrical test equipment (DMMs, oscilloscopes, benchtop power supplies, function generators, etc.).
· Strong organizational, documentation, and detail-oriented technical execution skills.
· Clear and effective written and verbal communication skills.
· Ability to work independently with initiative, adaptability, and high drive toward project deadlines.
· Eligible to obtain and maintain an active U.S. Secret security clearance.
PREFERRED QUALIFICATIONS
· Prior experience in subsea robotics (AUVs, UUVs, or marine/underwater equipment).
· Demonstrated experience safely handling electrical systems operating up to 400VDC.
· Hands-on subsea cable splicing, potting, or custom harness fabrication experience.
· Experience with hydrostatic test setups, pressure vessels, and/or high-pressure pneumatic/hydraulic systems.
· Current or past IPC-A-610 and/or IPC/WHMA-A-620 certifications.
· Familiarity with low-volume, high-mix (LVHM) or prototype-to-production manufacturing environments.
CONTRACT HOURLY RATES
· $25.00 – $37.00/hour (commensurate with demonstrated skills and experience)
Location: United States
ABOUT THE ASSIGNMENT
We are seeking a Contract Manufacturing (Vehicle Integration) Technician to support operations in Quonset, RI. In this engagement, you will collaborate hands-on with the engineering team across a multidisciplinary workflow to deliver world-class AUV systems. This assignment focuses on assembling complex electromechanical systems and integrating them into final operational hardware.
SCOPE OF WORK (DELIVERABLES)
· Collaborate with a multidisciplinary team of engineers and technical specialists on AUV assembly and integration efforts.
· Build, integrate, and test complex electro-mechanical assemblies into advanced AUV platforms.
· Route, install, and service high-reliability cabling and wiring harnesses.
· Design, prototype, and build manufacturing jigs and fixtures to improve build quality and test efficiency.
· Fabricate and modify machined parts and COTS (commercial off-the-shelf) components as needed.
· Support all phases of the vehicle development and manufacturing lifecycle, providing direct technical feedback to engineering.
· Assist in developing, documenting, and optimizing assembly and build workflows.
· Support the organization, maintenance, and flow of on-site manufacturing areas.
· Provide potential offshore travel support for field operations and testing as required.
REQUIRED QUALIFICATIONS
· 3+ years of relevant mechanical/assembly experience (automotive, marine, aerospace, or industrial equipment).
· Familiarity with standard fabrication processes, basic hand and power tools, and plastic/metal component manufacturing.
· Demonstrated ability to work collaboratively, professionally, and cross-functionally.
· Solid foundational understanding of hardware manufacturing life cycles.
· Demonstrated experience working from technical documentation, work instructions, and engineering drawings.
· Commitment to high build quality and personal accountability for deliverables.
· Hands-on experience assembling, maintaining, and troubleshooting electromechanical systems.
· Highly organized, detail-oriented, and dependable.
· Strong verbal and written technical communication skills.
· High level of initiative, adaptability, and focus on meeting project timelines.
· Eligible to obtain and maintain an active U.S. Secret security clearance.
PREFERRED QUALIFICATIONS
· Prior experience in subsea robotics (AUVs, UUVs, or marine/underwater systems).
· Prior material handling/hoisting experience or MA/RI state hoisting credentials (overhead gantry, rigging).
· Experience working safely around electrical components up to 400VDC.
· Proficiency with electrical debugging and test equipment, such as digital multimeters.
· Manual/CNC machining and/or 3D printing experience.
CONTRACT HOURLY RATES
$25.00 – $37.00/hour (commensurate with demonstrated skills and experience)
Location: Valencia
Workplace: OnSite
Role highlights:
- Title: Systems and Software Verification Technician
- Department: Global Manufacturing Organisation
- Reports to: Head of MAITE Spain
- Location: Valencia, Spain
- Type of Contract: Permanent
- Working model: On-site
- Employment is subject to applicable security screening (incl. SUPO, where required)
Why this role matters:
As a Systems and Software Verification Technician, you play a vital role in bringing every satellite that reaches our Valencia production line to operational readiness. You will own the first power-on, initial software and firmware loading, and end-to-end systems verification of fully integrated SAR satellites, running automated functional, power, and bus test campaigns, diagnosing issues at the boundary between software, firmware, and electronics hardware, and ensuring configuration control on final activities. Your work lets test campaigns run independently on the line, without pulling engineers away from other teams.
Who We Are
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
Your day-to-day responsibilities
- Execute initial satellite power-on, firmware flashing, and subsystem communication verifications.
- Run, debug, and execute automated functional, power, and bus test scripts using Python, Shell, and Linux environments.
- Work with Git repositories to manage test code, track updates, and verify software builds.
- Operate mechanical and electrical ground support equipment (GSE), and troubleshoot electronic hardware, power distribution, and digital interface issues using lab instruments (oscilloscopes, power supplies, multimeters).
- Diagnose whether an anomaly is a test setup issue or a genuine unit fault, and raise non-conformance reports (NCRs) in Jira.
- Maintain detailed test logs and accurate documentation, and ensure configuration control on final activities.
- Assist in managing activities related to satellite launch campaigns.
- Actively contribute to continuous improvement initiatives - procedures, processes, tools, test automation, and 6S.
- Assist in training and mentoring junior technicians, and communicate proactively with team members and supervisors regarding any challenges or obstacles.
- Work closely with the RF Senior Technician, AIT Engineering, and Quality, ensuring clear communication so that satellite build-phase deadlines and technical specifications are met.
What we’re looking for
Must haves:
- Relevant university degree in Aeronautical Engineering, Space Studies, Applied Physics, Electronics, or similar, or equivalent hands-on experience in a related role.
- 4+ years of hands-on experience setting up, debugging, and running real test benches and satellite systems or interfaces, not just executing someone else’s scripts.
- Proficient in a Linux environment, comfortable modifying and debugging Python scripts, and working with Git.
- Systems thinking across avionics, power, and software, enough to tell a test setup fault from a genuine unit fault.
- Experience using lab equipment such as power supplies, multimeters, and oscilloscopes.
- Excellent communication skills, with particular attention to detail in procedures, preparation, and execution.
- Ability to read and interpret technical drawings, assembly instructions, and schematics.
- Proficient in English, both written and spoken, to ensure clear communication in a cross-functional environment.
Nice to haves:
- ICEYE-specific test frameworks, satellite bus specifics, Jira and MES flow, and launch campaign procedures.
- Space or satellite AIT (Assembly, Integration, and Testing) background.
- Experience with environmental testing (e.g. vibration/shaker rigs, thermal testing).
- Experience using Atlassian Cloud (Jira, Confluence).
- Lean & Six Sigma experience.
Application Process
- Talent Acquisition Interview
- Hiring Manager General Interview
- Technical Interview, including a Technical Challenge
- Final Interview
Working at ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
How We Work (Our Values)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
Benefits
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
Our Commitment to Diversity, Equity, and Inclusion
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Quincy, United States
WHAT YOU’LL DO
Contribute to all stages of the vehicle product development and manufacturing life cycle, providing technical feedback to the engineering team.
Build, integrate, and test complex electro-mechanical assemblies into world-class AUV systems.
Apply competency in the use of hand tools, assembly tooling, and general manufacturing equipment.
Complete necessary transactions in computer production systems (MES, NetSuite, JIRA) on a daily basis.
Provide technical guidance, knowledge transfer, and process support to operators as needed.
Maintain focus and momentum to drive milestones to on-time completion.
Manage multiple priorities, organize build workflows, and meet scheduled project deadlines.
Interface with the Production Supervisor and collaborate with other technicians, providing day-to-day technical task coordination for the production and delivery of various commercial and development products.
Apply advanced knowledge and skills in hardware assembly, troubleshooting, and repair during manufacturing operations.
Coordinate workflow priorities for operators to achieve target on-time delivery goals and ensure project milestones stay on schedule.
Participate in 5S and continuous improvement initiatives; provide constructive feedback on ways to optimize the assembly process.
Foster a collaborative working environment that supports technical excellence, knowledge sharing, and cross-functional support.
REQUIRED QUALIFICATIONS
7+ years of electronics experience in an R&D/prototyping environment.
Demonstrated ability to execute complex R&D tasks independently with minimal direct oversight.
Extensive experience building and troubleshooting cables, harnesses, and connectors.
Proficiency in soldering, crimping, and mechanical cable assembly.
Working knowledge of the product life cycle (NPI to scaled production) and LEAN manufacturing principles.
Highly organized, dependable, and detail-oriented with strong written and verbal communication skills.
Familiarity reading and interpreting electrical schematics and component drawings.
Hands-on experience with standard electronics test equipment (power supplies, electronic loads, oscilloscopes, function generators, DAQ systems, and measurement sensors).
Ability to adapt quickly between tasks and balance concurrent technical priorities in a fast-paced environment.
Eligibility to obtain and maintain an active U.S. Secret security clearance.
PREFERRED QUALIFICATIONS
Experience with machining, sheet metal fabrication, and 3D printing.
Demonstrated ability to collaborate effectively across cross-functional engineering and manufacturing teams.
Experience testing items ranging from small integrated electronics assemblies to large vehicle structures.
Experience building test setups and executing test procedures to validate design iterations.
Prior material handling/hoisting experience or MA state hoisting license (overhead gantry, rigging).
Prior experience in subsea robotics (AUVs, UUVs, or marine/underwater systems).
Location: Quonset Point, United States
SCOPE OF WORK
Hydrostatic Test Execution:
Set up, operate, and monitor the hydrostatic test chamber to perform pressure testing on sealed vessels, housings, and related components. Follow established procedures to pressurize components to specified proof levels, maintain dwell times, and continuously monitor for pressure decay or leakage.
Test Setup and Fixturing:
Prepare test articles by installing necessary fittings, plugs, seals, sensors, and fluid interfaces. Verify fixture and test setups prior to pressurization. Maintain and stage testing fixtures, high-pressure tooling, and supporting hardware.
Inspection and Anomaly Identification:
Visually inspect components before, during, and after test sequences for leaks, seal degradation, weld flaws, structural anomalies, or other non-conformances. Accurately document and isolate all non-conforming conditions.
Data Recording and Quality Documentation:
Maintain rigorous records of all test parameters, cycles, results, and observed conditions. Complete test logs, formal reports, and quality system documentation in accordance with standard operating procedures. Interpret precision pressure gauges and sensor data to ensure testing integrity.
Equipment Maintenance and Calibration Tracking:
Perform routine preventative maintenance on the chamber, pumps, valves, high-pressure lines, and instrumentation. Flag equipment requiring repair, overhaul, or recalibration.
Safety and Environmental Compliance:
Maintain strict compliance with safety guidelines governing high-pressure pneumatic and hydrostatic operations. Maintain clean and organized test bays, and promptly report any process anomalies or equipment hazards.
Cross-Functional Collaboration:
Interface with production teams, quality assurance, and engineering personnel to align test schedules, communicate test outcomes, and assist in root-cause isolation for failed units. Provide technical feedback regarding recurring build anomalies or design considerations.
Process Improvement Support:
Contribute technical input to improve test documentation, fixturing design, cycle times, and chamber throughput.
REQUIRED QUALIFICATIONS
4+ years of hands-on experience in testing, inspection, or manufacturing assembly environments.
Demonstrated experience with high-pressure testing (hydrostatic or pneumatic), leak detection methods, or comparable quality-verification testing.
Proficiency in reading and working directly from technical documentation, engineering drawings, and detailed test plans.
Strong procedural discipline and attention to detail when executing tests and recording empirical data.
Demonstrated mechanical aptitude working with high-pressure systems, pumps, high-pressure fittings, fluid manifolds, and instrumentation gauges.
Effective technical communication skills, both written and verbal, for documenting test reports and conveying results to engineering teams.
Eligible to obtain and maintain an active U.S. Secret security clearance.
PREFERRED QUALIFICATIONS
Background in maritime, aerospace, or defense manufacturing environments.
Hands-on experience with hydrostatic proof, leak, or burst testing of sealed electronic enclosures or pressure hulls.
Familiarity with subsea robotics, AUVs, UUVs, or marine equipment.
Active or prior VT (Visual Testing) or PT (Penetrant Testing) inspection credentials.
Experience utilizing ERP or MES platforms for work order tracking and test data logging.
Current or previous certifications in overhead crane operation, rigging, or confined spaces.
Technical certificate, trade diploma, or Associate degree in a relevant technical or mechanical discipline.
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing. Use any valid email address to log in.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
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Title:
Independent Contractor – CPT-11370 Customer Service & Operations Coordinator/Business Support VA/Junior-Advanced Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
An established electrical contractor serving residential and commercial customers in Ottawa, Canada is seeking a full-time Customer Service & Operations Coordinator to provide front-office customer service and back-office administrative support.
The VA will provide consistent phone coverage throughout the business day, receive and process new leads, gather customer information, coordinate sales appointments and site visits, and follow up with customers throughout the service process. The role will also support repeatable operational workflows such as permit applications and final inspection coordination.
The client is primarily seeking a candidate with strong customer service and administrative/office support experience. Previous construction or home services experience is a plus but is not required, as the client is prepared to train the VA on its electrical-specific processes and terminology.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Customer Service & Lead Management
Answer inbound customer calls throughout the scheduled shift
Receive and process new leads from phone, email, and online submissions
Gather initial customer and project information
Follow up with customers to collect additional information when required
Maintain accurate customer and lead records
Provide professional and responsive customer service
Escalate technical electrical questions to the appropriate internal team member
Record the customer's property address, specific service needs, and requested urgency.
Prioritize and escalate urgent leads to the appropriate team member.
Scheduling & Sales Coordination
Coordinate sales calls, site visits, and assessments
Schedule appointments based on sales team and customer availability
Follow up with new leads and prospective customers
Support outbound calling and appointment setting as the role develops
Maintain organized follow-up activities within company systems
Coordinate customer, sales team, and inspector availability to minimize scheduling conflicts.
Offer specific callback times when following up with leads.
Follow up according to the company's established lead-contact schedule.
Post-Service Customer Care
Follow up with customers after completed work
Thank customers for their business and confirm satisfaction
Request customer reviews using approved processes
Track outstanding post-service follow-ups
Escalate customer concerns when necessary
Permits & Inspection Coordination
Prepare and submit repeatable electrical permit applications following established procedures
Maintain accurate permit records and status information
Coordinate final inspections between customers and inspectors
Follow up on outstanding permit or inspection requirements
Maintain organized documentation for completed projects
Verify that required signatures, documents, and approvals are complete before advancing permit-related processes.
Administrative Support
Perform general data entry and back-office administrative tasks
Maintain accurate information within Simpro and other company systems
Assist with email and documentation management
Support recurring operational workflows
Complete additional administrative projects as assigned
Review and suggest improvements to existing workflows to simplify processes and improve documentation.
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Previous customer service experience required
Administrative or back-office support experience required
Experience answering business phone lines and communicating directly with customers required
Scheduling or appointment coordination experience preferred
CRM or field service management software experience preferred
Construction, electrical contracting, home services, or project coordination experience is a plus but not required
Strong written and verbal English communication required
Native or near-native English speaking ability required
IDEAL CANDIDATE PROFILE
Excellent customer service and phone communication skills
Professional, friendly, and confident speaking with customers
Highly organized with strong follow-through
Comfortable balancing phone coverage with administrative work
Proactive and able to work independently
Detail-oriented when handling customer and permit information
Comfortable learning technical terminology and repeatable construction processes
Able to transition between customer-facing and back-office responsibilities throughout the day
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
Simpro (training provided)
Pipedrive (training provided)
Quo VoIP (training provided)
Microsoft Outlook
Microsoft 365
Slack
CRM / Field Service Management Platforms
Work Schedule
Contracted Hours per Week: 40 Hours
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: 8:00 AM – 4:00 PM EST
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior, and Advanced Level
Contracted Hours per Week: 40 hours/week
Daily Working Time: 8:00 AM – 4:00 PM EST
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A-B (Native or Near-Native English-Speaking Accent Required)
REGION PREFERENCES: Any
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: Remote - United States
Innodata (Nasdaq: INOD) is a global data engineering company. We believe that data and Artificial Intelligence (AI) are inextricably linked. Our mission is to enable the responsible advancement of artificial intelligence by providing the data, evaluation frameworks, and human expertise required to build AI systems that can be trusted at scale. We provide a range of transferable solutions, platforms, and services for Generative AI / AI builders and adopters. In every relationship, we honor our 36+ year legacy delivering the highest quality data and outstanding outcomes for our customers.
Scope of the Role:
At Innodata, we’re partnering with the world’s leading technology companies to build the future of generative AI and large language models (LLMs). We’re on the lookout for smart, savvy, and curious Generative AI Specialist to join our global contributor community as part of our Subject Matter Expert (SME) on Demand program.
This is not a traditional full-time role. It’s a part-time, remote, flexible, project-specific opportunity designed for those who want to make a real impact—on their schedule. Whether you're a writer, linguist, educator, researcher, or just deeply passionate about language and logic, this role lets you contribute to cutting-edge AI development while maintaining control over your time.
You’ll be helping LLMs learn the intricacies of language and reasoning—not just how to write, but how to think. If you’ve ever dreamed of shaping the intelligence behind tomorrow’s technology, this is your chance.
This is more than just a gig—it’s a rare chance to help shape the future of AI from anywhere in the world, on your own terms.
What You’ll Own:
Rating/assessing the performance of AI models or algorithms based on their output or behavior through a set of evaluative questions.
Labeling elements of a piece of content rather than the content as a whole.
Assigning predefined categories or labels to items.
Evaluating the perceived quality and/or appropriateness of content
Generating labels to advance understanding of a concept, trend etc.
Creation of additional training data for machine learning models by applying transformations to the original data, such as modifying images (rotation, flipping, cropping), generating new text (paraphrasing, summarization), or altering audio/video signals (speed modification, pitch shifting) to reduce overfitting and increase dataset diversity.
Reviewing data and identifying whether or not a product feature works as intended based on the project's guidelines.
Labeling model outputs to identify if a piece of content is or isn't something. Examples: identify clickbait; identifying gaming videos; identifying branded content.
Ordering or ranking items based on a set of preferences or criteria.
Creating prompts or questions that will be used to generate responses from a language model or other AI system.
Projects that evaluate the relevance of content based on a relevancy scale (1-3, 1-5, etc.).
Generating responses to prompts or questions using a language model or other AI system.
Rewriting existing text while preserving the original meaning, often to improve clarity or style and adherence to guidelines.
Producing concise summaries of longer pieces of text or data.
Converting spoken language or audio content into written text.
Converting text or spoken language from one language to another.
Gathering and compiling various forms of data to be used for training, evaluating, or fine-tuning the AI models. This may include text, images, videos, audio files, or other types of digital content.
You’ll Thrive in This Role If You Have:
A Bachelor’s degree or higher in a
humanities specialization
is required. Advanced degrees are strongly preferred (Master’s or PhD)
Professional or Expert level proficiency (C1/C2) in English and Vietnamese
The expected hourly salary range for this position is $15 p/hour, based on experience, skills, and qualifications.
Please be aware of recruitment scams involving individuals or organizations falsely claiming to represent employers. Innodata will never ask for payment, banking details, or sensitive personal information during the application process. To learn more on how to recognize job scams, please visit the Federal Trade Commission’s guide at
https://consumer.ftc.gov/articles/job-scams.
If you believe you’ve been targeted by a recruitment scam, please report it to Innodata at
verifyjoboffer@innodata.com
and consider reporting it to the FTC at
ReportFraud.ftc.gov
.
Location: Quonset Point, United States
WHAT YOU'LL DO
Work within a team of multidisciplinary engineers and operations personnel on pressure vessel fabrication and assembly as part of overall AUV production integration
Fabricate complex wire harnesses, solder electronic modules (including PCBAs), and modify COTS components
Perform configuration tasks to flash/load correct SW/FW versions onto devices
Build, test, and integrate complex electrical assemblies into our world-class AUVs
Design, prototype, and scale manufacturing jigs and fixtures to improve build and test efficiency
Follow detailed electrical and manufacturing documentation to build to engineering specifications
Help develop, document, and improve the pressure vessel production process
5S work areas, perform part inspections, close out work orders, and follow safety best practices
Support management of tools, equipment, and lab supplies (maintenance, calibrations, raw material stock)
Potential for travel offshore to support operations team as needed under the contract scope
REQUIRED QUALIFICATIONS
4-12 years of relevant electronics technician experience in fields such as Robotics, Defense, or Avionics
Capable of carrying out detailed electro-mechanical assembly work with tight-tolerance components/enclosures and complex wire routings
Familiarity with electrical engineering principles and concepts
Full understanding of the manufacturing life cycle
Experience working off of technical documentation, electrical schematics, and engineering drawings
Commitment to a high-quality product and strong sense of personal accountability
Ability to perform electrical debug including use of tools such as a digital multimeter, oscilloscope, etc.
Extremely organized and detail-oriented
Excellent verbal & written communication skills
Strong sense of urgency and enthusiasm
Eligible to obtain and maintain an active U.S. Secret security clearance
PREFERRED QUALIFICATIONS
Experience in sub-sea robotics (AUVs, UUVs, underwater equipment)
Experience working with electrical systems up to 400VDC
Experience working in avionics
Subsea cable splicing or fabrication experience
Experience with pressure vessels and/or pressure systems/equipment
IPC 610 and/or 620 Certification
Prior experience working with JIRA, Teamcenter (PLM), or NetSuite (ERP) or equivalent
Experience with low volume/high mix manufacturing
Location: Remote - United States
Innodata (Nasdaq: INOD) is a global data engineering company. We believe that data and Artificial Intelligence (AI) are inextricably linked. Our mission is to enable the responsible advancement of artificial intelligence by providing the data, evaluation frameworks, and human expertise required to build AI systems that can be trusted at scale. We provide a range of transferable solutions, platforms, and services for Generative AI / AI builders and adopters. In every relationship, we honor our 36+ year legacy delivering the highest quality data and outstanding outcomes for our customers.
Scope of the Role:
At Innodata, we’re partnering with the world’s leading technology companies to build the future of generative AI and large language models (LLMs). We’re on the lookout for smart, savvy, and curious Generative AI Specialist to join our global contributor community as part of our Subject Matter Expert (SME) on Demand program.
This is not a traditional full-time role. It’s a part-time, remote, flexible, project-specific opportunity designed for those who want to make a real impact—on their schedule. Whether you're a writer, linguist, educator, researcher, or just deeply passionate about language and logic, this role lets you contribute to cutting-edge AI development while maintaining control over your time.
You’ll be helping LLMs learn the intricacies of language and reasoning—not just how to write, but how to think. If you’ve ever dreamed of shaping the intelligence behind tomorrow’s technology, this is your chance.
This is more than just a gig—it’s a rare chance to help shape the future of AI from anywhere in the world, on your own terms.
What You’ll Own:
Rating/assessing the performance of AI models or algorithms based on their output or behavior through a set of evaluative questions.
Labeling elements of a piece of content rather than the content as a whole.
Assigning predefined categories or labels to items.
Evaluating the perceived quality and/or appropriateness of content
Generating labels to advance understanding of a concept, trend etc.
Creation of additional training data for machine learning models by applying transformations to the original data, such as modifying images (rotation, flipping, cropping), generating new text (paraphrasing, summarization), or altering audio/video signals (speed modification, pitch shifting) to reduce overfitting and increase dataset diversity.
Reviewing data and identifying whether or not a product feature works as intended based on the project's guidelines.
Labeling model outputs to identify if a piece of content is or isn't something. Examples: identify clickbait; identifying gaming videos; identifying branded content.
Ordering or ranking items based on a set of preferences or criteria.
Creating prompts or questions that will be used to generate responses from a language model or other AI system.
Projects that evaluate the relevance of content based on a relevancy scale (1-3, 1-5, etc.).
Generating responses to prompts or questions using a language model or other AI system.
Rewriting existing text while preserving the original meaning, often to improve clarity or style and adherence to guidelines.
Producing concise summaries of longer pieces of text or data.
Converting spoken language or audio content into written text.
Converting text or spoken language from one language to another.
Gathering and compiling various forms of data to be used for training, evaluating, or fine-tuning the AI models. This may include text, images, videos, audio files, or other types of digital content.
You’ll Thrive in This Role If You Have:
A Bachelor’s degree or higher in a
humanities specialization
is required. Advanced degrees are strongly preferred (Master’s or PhD)
Professional or Expert level proficiency (C1/C2) in English and Turkish
The expected hourly salary range for this position is $15-$20 p/hour, based on experience, skills, and qualifications.
Please be aware of recruitment scams involving individuals or organizations falsely claiming to represent employers. Innodata will never ask for payment, banking details, or sensitive personal information during the application process. To learn more on how to recognize job scams, please visit the Federal Trade Commission’s guide at
https://consumer.ftc.gov/articles/job-scams.
If you believe you’ve been targeted by a recruitment scam, please report it to Innodata at
verifyjoboffer@innodata.com
and consider reporting it to the FTC at
ReportFraud.ftc.gov
.
Location: Remote - United States
Innodata (Nasdaq: INOD) is a global data engineering company. We believe that data and Artificial Intelligence (AI) are inextricably linked. Our mission is to enable the responsible advancement of artificial intelligence by providing the data, evaluation frameworks, and human expertise required to build AI systems that can be trusted at scale. We provide a range of transferable solutions, platforms, and services for Generative AI / AI builders and adopters. In every relationship, we honor our 36+ year legacy delivering the highest quality data and outstanding outcomes for our customers.
Scope of the Role:
At Innodata, we’re partnering with the world’s leading technology companies to build the future of generative AI and large language models (LLMs). We’re on the lookout for smart, savvy, and curious Generative AI Specialist to join our global contributor community as part of our Subject Matter Expert (SME) on Demand program.
This is not a traditional full-time role. It’s a part-time, remote, flexible, project-specific opportunity designed for those who want to make a real impact—on their schedule. Whether you're a writer, linguist, educator, researcher, or just deeply passionate about language and logic, this role lets you contribute to cutting-edge AI development while maintaining control over your time.
You’ll be helping LLMs learn the intricacies of language and reasoning—not just how to write, but how to think. If you’ve ever dreamed of shaping the intelligence behind tomorrow’s technology, this is your chance.
This is more than just a gig—it’s a rare chance to help shape the future of AI from anywhere in the world, on your own terms.
What You’ll Own:
Rating/assessing the performance of AI models or algorithms based on their output or behavior through a set of evaluative questions.
Labeling elements of a piece of content rather than the content as a whole.
Assigning predefined categories or labels to items.
Evaluating the perceived quality and/or appropriateness of content
Generating labels to advance understanding of a concept, trend etc.
Creation of additional training data for machine learning models by applying transformations to the original data, such as modifying images (rotation, flipping, cropping), generating new text (paraphrasing, summarization), or altering audio/video signals (speed modification, pitch shifting) to reduce overfitting and increase dataset diversity.
Reviewing data and identifying whether or not a product feature works as intended based on the project's guidelines.
Labeling model outputs to identify if a piece of content is or isn't something. Examples: identify clickbait; identifying gaming videos; identifying branded content.
Ordering or ranking items based on a set of preferences or criteria.
Creating prompts or questions that will be used to generate responses from a language model or other AI system.
Projects that evaluate the relevance of content based on a relevancy scale (1-3, 1-5, etc.).
Generating responses to prompts or questions using a language model or other AI system.
Rewriting existing text while preserving the original meaning, often to improve clarity or style and adherence to guidelines.
Producing concise summaries of longer pieces of text or data.
Converting spoken language or audio content into written text.
Converting text or spoken language from one language to another.
Gathering and compiling various forms of data to be used for training, evaluating, or fine-tuning the AI models. This may include text, images, videos, audio files, or other types of digital content.
You’ll Thrive in This Role If You Have:
A Bachelor’s degree or higher in a
humanities specialization
is required. Advanced degrees are strongly preferred (Master’s or PhD)
Professional or Expert level proficiency (C1/C2) in English and Russian
The expected hourly salary range for this position is $15 p/hour, based on experience, skills, and qualifications.
Please be aware of recruitment scams involving individuals or organizations falsely claiming to represent employers. Innodata will never ask for payment, banking details, or sensitive personal information during the application process. To learn more on how to recognize job scams, please visit the Federal Trade Commission’s guide at
https://consumer.ftc.gov/articles/job-scams.
If you believe you’ve been targeted by a recruitment scam, please report it to Innodata at
verifyjoboffer@innodata.com
and consider reporting it to the FTC at
ReportFraud.ftc.gov
.
leadLondon, United Kingdom
leadUnited States
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоseniorUnited States; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
United States
United States
United States
ОфисValencia
leadQuincy, United States
Quonset Point, United States
УдалённоHowever, availability may vary based on time zones, capacity, and the contracted hours set in this SOW
Автоотклики