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Location: San Francisco Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW Harvey is building the AI platform trusted by the world’s leading law firms and enterprises. Our infrastructure is the foundation that powers every customer interaction, every model inference, and every production workload. We’re looking for a Production Engineer to help build and operate Harvey’s core compute and networking infrastructure, Kubernetes platform, workflow orchestration platform, and production infrastructure foundations. You’ll work on the systems that enable engineering teams to move quickly and operate reliable services at scale. In this role, you’ll improve the reliability, scalability, security, and efficiency of Harvey’s infrastructure platform. You’ll solve complex production challenges across compute fleet management, capacity planning, infrastructure automation, and production operations. You’ll partner closely with Product Engineering, Security, AI Infrastructure, and Platform teams to ensure our infrastructure scales with Harvey’s rapid growth. At Harvey, we value Decisiveness, Simplicity, and the belief that Job’s Not Finished. We move quickly, prioritize clarity, and continuously raise the bar for engineering excellence. WHAT YOU'LL DO INFRASTRUCTURE ENGINEERING & TECHNICAL LEADERSHIP - Design, build, and operate the production infrastructure that powers Harvey’s products and AI workloads. - Drive technical direction across compute infrastructure, networking, Kubernetes, workflow orchestration, and production operations. - Lead complex, cross-functional technical initiatives that improve reliability, scalability, security, operational efficiency, and infrastructure cost. - Partner with Product Engineering, Security, AI Infrastructure, and Platform teams to translate product and business requirements into resilient infrastructure solutions. - Establish reusable patterns, tooling, and paved paths that help engineering teams ship and operate production services safely. - Raise the engineering bar through thoughtful design reviews, clear technical documentation, operational rigor, and mentorship. INFRASTRUCTURE FOUNDATION & PRODUCTION OPERATIONS - Build and operate Harvey’s global compute and network infrastructure, ensuring high availability, scalability, reliability, and performance. - Improve compute utilization, performance, and service availability while supporting rapidly growing AI workloads. - Develop capacity models, demand forecasts, and fleet lifecycle automation to help infrastructure scale efficiently with business growth. - Operate and continuously improve Harvey’s Kubernetes platform, including cluster provisioning, upgrades, networking, monitoring, reliability, performance, and operational automation. - Drive infrastructure cost efficiency through capacity management, resource rightsizing, workload optimization, and utilization monitoring. - Build secure infrastructure foundations, including identity and access management, network isolation, secrets management, auditing, and compliance controls. - Develop scalable Infrastructure-as-Code and automation frameworks using technologies such as Terraform and Pulumi. - Improve observability, monitoring, alerting, incident response, and operational readiness across the infrastructure platform. - Participate in the on-call rotation, lead incident response when needed, and turn production learnings into durable engineering improvements. WHAT YOU HAVE - 5+ years of software, infrastructure, site reliability, or production engineering experience. - Deep experience building and operating large-scale cloud infrastructure on AWS, Azure, or Google Cloud Platform. - Strong hands-on experience operating Kubernetes in production, including cluster lifecycle management, networking, and reliability. - Experience building and operating distributed systems with strong reliability, scalability, and performance characteristics. - Experience with infrastructure automation and Infrastructure-as-Code using tools such as Terraform or Pulumi. - Strong understanding of compute infrastructure, networking, capacity planning, fleet management, and production operations. - Experience designing and operating observability systems, including monitoring, logging, alerting, and incident response. - Strong understanding of infrastructure security, including IAM, network security, secrets management, and compliance best practices. - A track record of driving complex, cross-functional technical initiatives and influencing engineering decisions without relying on formal authority. - Excellent communication skills and the ability to explain technical concepts clearly to engineering partners and other stakeholders. - A systems-thinking mindset and a passion for building simple, reliable, and scalable infrastructure platforms. NICE TO HAVE - Experience supporting AI/ML or LLM infrastructure at scale. - Experience operating GPU fleets, high-performance compute infrastructure, or large-scale capacity planning. - Experience with multi-cloud infrastructure or hybrid cloud environments. - Experience building internal platforms or developer tooling that improves engineering velocity and production safety. COMPENSATION $190,000 - $280,000 USD DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-AN2 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: Remote - United States What We’re Building Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023! If you want to see what we’ve been up to, please check out these blog posts and Honeycomb.io press releases . Who We Are We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live our values every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers. How We Work We are a fully distributed company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote Little more about the team: AI agents at Honeycomb investigate, reason, and act on real observability data. They live in Canvas: the agentic workspace where engineers go to understand their systems. The Agentic Intelligence team has shipped Canvas, the Honeycomb MCP server, and the Canvas Agent and Canvas Skills surfaces. What we're looking for today is someone who brings deep agent expertise and uses it to expand what the team can build: new agents, new surface area in Canvas, memory, spatial awareness, improved performance on our Bedrock loop. Honeycomb's data store is fast and accepts high cardinality data; that's what makes agents built on top of it different from anything built on a conventional observability backend. This role is about taking advantage of that building agents that can do things no other observability product can do because the underlying data makes it possible. Some of this work will start as a prototype. The expectation is that the code makes it through the full arc, from the rough first version through to something that holds up in production. What you'll do Design and deliver production-grade agents. Build agents that investigate, reason, and act on live observability data inside Canvas. These agents must be trustworthy to engineers in high pressure situations, including mid-incident. Take one from rough first version to something that holds up under production traffic. Own the agent work; support the whole product. Scope, build, ship, and maintain the agents including the evals that tell you whether they got better or are just different. This role is agent-focused and also includes some fullstack development. Build agents only Honeycomb can build. Use a data store that returns high-cardinality queries in seconds to reason over signal a conventional backend can't serve at this fidelity correlating across services, drilling into a single trace, comparing before and after a deploy. Extend the surface, and decide what's next. Ship new capability into Canvas, the MCP server, and Canvas Skills memory, spatial awareness, a faster Bedrock loop and make the case for what comes after with working code. Distinguish hype from signal in a field with plenty of both. Define what "good" means for agents here. Set the bar: measurable against real evals, maintainable, and honest about their limits. Example projects Multiple agents collaborating on one shared Canvas investigation each claiming a hypothesis, publishing findings, and narrowing the search space for the others so it resolves faster (blog). Auto-investigation the moment an SLO burn alert fires the agent forms hypotheses and prepares visualizations before a human looks, cutting mean-time-to-insight for on-call (o11ycon 2026). Skills that encode a team's domain expertise e.g. Kubernetes thresholds so agents and human colleagues can lean on them (o11ycon 2026). What you'll bring: AI and agent engineering experience. You've shipped LLM-based systems people relied on in production not demos, not fine-tuned models in a research context. You know where agent systems break and how to design around it. End-to-end ownership. On a small team there's no handoff queue. You can take something from rough prototype to production-grade without needing someone behind you to do the durable engineering. Current judgment, not just past experience. You have informed opinions about what's shifted in agent design in the last six to twelve months that would change how you'd build today. Agent architecture depth. You understand how a fast, high-cardinality data store changes what an agent can reason about, and how to design for that. Product judgment. You can look at what the agent layer does today and see what it should do next and make that case with a prototype, not a deck. Even better Observability or developer-tools background. Engineers are your users; you'll ramp faster with fluency in that world, and the work is better. Familiarity with eval frameworks, agent tooling, RAG, and prompt engineering. Base Salary based on level of experience $183,340 — $206,000 USD What you'll get when you join the Hive: A stake in our success - generous equity with employee-friendly stock program It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience Time to recharge with unlimited PTO A distributed-first mindset and culture (really!) Home office, co-working, and internet stipend Full benefits coverage for employees, with additional coverage available for dependents Up to 16 weeks of paid parental leave, regardless of path to parenthood Annual development allowance And much more... Please note we cannot currently sponsor or support visa transfers at this time. Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work. Phishing and Recruitment Scam Warning: We take your security seriously. Please be aware that recruitment scams are increasingly common and scammers may create email addresses or websites to impersonate Honeycomb employees. To help protect you: All communications will come from an @honeycomb.io email address We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses— never personal accounts like Gmail or Yahoo . Our recruiting process will never ask you to provide financial or sensitive personal information, including but not limited to: Social security or tax identification numbers Credit card numbers Bank account information Diversity & Accommodations: We're committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams. We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed. If you require accommodations or accessible formats at any point during our hiring process, please let your recruiter know. As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work. If there’s anything we can do to improve your experience, we’re always open to feedback. Privacy Notice: If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes. For more information regarding our privacy practices please see the Honeycomb Privacy Notice . If you do not want us to retain your information, or want us to update it, please contact privacy@honeycomb.io . Please note, however, that we may retain some information if required by law or as necessary to protect ourselves from legal claims.

Location: San Francisco; New York City Workplace: Hybrid Perplexity is revolutionizing how the world gets work done, and we do it alongside some of the most important companies in the world. We are seeking a PMM focused on Partnerships to formally build that function from the ground up. You will become the face that some of Perplexity's most important partners rely on, and the person who makes our joint moments land. This is a 0>1 role with executive exposure from day one. It has two sides. You are the relationship owner who partners trust and internal teams turn to, and you are the program manager who keeps every joint launch, event, and campaign on the rails. You'll work directly with teams across comms, product marketing, sales, and product, owning how Perplexity and its partners show up to the world together. If you learn fast, thrive in ambiguity, and build trust with the biggest companies in the world instinctively, this role is for you. RESPONSIBILITIES - Own Perplexity's partner marketing function end to end, from joint strategy through campaign execution and reporting - Build annual joint marketing plans with our most important partners, with committed pipeline and revenue targets, and run the QBR cadence that keeps both sides accountable to them - Ensure Perplexity and our partners are both accountable. Execute, driving joint marketing ideas from concept to shipped and following through so commitments turn into real activity, not slideware - Own the joint value proposition and narrative, crafting the "better together" story so it is aligned across both companies, resonates with buyers, and is mutually beneficial - Execute full-funnel co-marketing with and through partners, including joint webinars, events, ABM, content syndication, email, and digital campaigns - Build partner enablement assets, including co-branded content, solution briefs, pitch decks, joint case studies, and campaign-in-a-box kits, so partner teams can sell and market with us at scale - Coordinate launch moments and joint announcements, amplifying Perplexity product launches and major industry moments through the ecosystem - Instrument measurement and attribution, tracking partner-sourced and partner-influenced pipeline in CRM, and reporting ecosystem impact to leadership. - Align the field, making sure Perplexity sales and Customer Success know about, trust, and activate partner programs so they stick - Act as connective tissue between Partnerships and BD, PMM, Demand Generation, Sales, and Comms, and serve as the primary marketing counterpart to our partners' marketing teams - Maintain strong relationships in partner organizations and Perplexity across diverse organizations WHAT WE'RE LOOKING FOR - 5+ years in B2B marketing, preferably in partner, alliance, or ecosystem marketing - Proven track record running joint go-to-market with technology and ISV partners, cloud providers, or system integrators, and shipping campaigns that generated real pipeline - A closer on accountability, with the operating discipline to build a plan, hold two organizations to it, and drive follow-through when commitments slip - Strong storyteller who can craft a joint narrative that is crisp, differentiated, and credible to buyers and executives on both sides - Full-funnel campaign operator fluent across webinars, events, ABM, content, and digital, comfortable executing hands-on rather than only directing - Analytically rigorous, with experience setting up attribution and reporting partner-sourced and influenced pipeline; comfortable in CRM and revenue operation tools - Excellent relationship builder who can be trusted while representing Perplexity's interests to partners - Autonomous self-starter who thrives in ambiguity, builds the playbook rather than waiting for one, and operates with urgency in a high-growth environment

Location: San Francisco; New York City Workplace: Hybrid Perplexity is revolutionizing how the world gets work done, and we do it alongside some of the most important companies in the world. We are seeking a PMM focused on Partnerships to formally build that function from the ground up. You will become the face that some of Perplexity's most important partners rely on, and the person who makes our joint moments land. This is a 0>1 role with executive exposure from day one. It has two sides. You are the relationship owner who partners trust and internal teams turn to, and you are the program manager who keeps every joint launch, event, and campaign on the rails. You'll work directly with teams across comms, product marketing, sales, and product, owning how Perplexity and its partners show up to the world together. If you learn fast, thrive in ambiguity, and build trust with the biggest companies in the world instinctively, this role is for you. RESPONSIBILITIES - Own Perplexity's partner marketing function end to end, from joint strategy through campaign execution and reporting - Build annual joint marketing plans with our most important partners, with committed pipeline and revenue targets, and run the QBR cadence that keeps both sides accountable to them - Ensure Perplexity and our partners are both accountable. Execute, driving joint marketing ideas from concept to shipped and following through so commitments turn into real activity, not slideware - Own the joint value proposition and narrative, crafting the "better together" story so it is aligned across both companies, resonates with buyers, and is mutually beneficial - Execute full-funnel co-marketing with and through partners, including joint webinars, events, ABM, content syndication, email, and digital campaigns - Build partner enablement assets, including co-branded content, solution briefs, pitch decks, joint case studies, and campaign-in-a-box kits, so partner teams can sell and market with us at scale - Coordinate launch moments and joint announcements, amplifying Perplexity product launches and major industry moments through the ecosystem - Instrument measurement and attribution, tracking partner-sourced and partner-influenced pipeline in CRM, and reporting ecosystem impact to leadership. - Align the field, making sure Perplexity sales and Customer Success know about, trust, and activate partner programs so they stick - Act as connective tissue between Partnerships and BD, PMM, Demand Generation, Sales, and Comms, and serve as the primary marketing counterpart to our partners' marketing teams - Maintain strong relationships in partner organizations and Perplexity across diverse organizations WHAT WE'RE LOOKING FOR - 5+ years in B2B marketing, preferably in partner, alliance, or ecosystem marketing - Proven track record running joint go-to-market with technology and ISV partners, cloud providers, or system integrators, and shipping campaigns that generated real pipeline - A closer on accountability, with the operating discipline to build a plan, hold two organizations to it, and drive follow-through when commitments slip - Strong storyteller who can craft a joint narrative that is crisp, differentiated, and credible to buyers and executives on both sides - Full-funnel campaign operator fluent across webinars, events, ABM, content, and digital, comfortable executing hands-on rather than only directing - Analytically rigorous, with experience setting up attribution and reporting partner-sourced and influenced pipeline; comfortable in CRM and revenue operation tools - Excellent relationship builder who can be trusted while representing Perplexity's interests to partners - Autonomous self-starter who thrives in ambiguity, builds the playbook rather than waiting for one, and operates with urgency in a high-growth environment

Location: Americas Remote About Customer.io Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data. About the role Hi, my name is Diep Nguyen, VP of Finance here at Customer.io , and I'm looking for a Director, GTM Finance to own our go-to-market P&L end-to-end as we scale from $100M+ ARR today to $1B+ ARR in the future. We're hiring for GTM finance depth and strategic horsepower: someone who builds models from a blank page, challenges assumptions, and earns trust with senior executives. Deep GTM finance experience is required. Your title might be Strategic Finance, Revenue Finance, or FP&A partner to Sales. What we look for is that you've owned the finance side of a sales org's capacity, comp, or bookings work. You'll own our GTM P&L spanning Sales, Marketing, and Customer Success, and build the team behind it. We're an AI-forward company: this role requires someone energized by using AI to reinvent how finance operates, not someone who merely tolerates the tools we hand them. What we value GTM finance substance — we look at the scope you've owned (capacity models, comp plans, bookings and ARR roll-forward) and how you've built and defended your models. AI as genuine practice, not a buzzword — we want concrete stories of AI changing an outcome, not familiarity with the tools. Ownership from day one — you'll build and lead a team, not just execute analysis handed to you. Directness with data — you challenge top-down assumptions with account-level evidence, even in uncomfortable conversations. What you’ll do Own the GTM P&L end-to-end — revenue, gross margin, and opex across Sales, Marketing, and Customer Success — not just a spend-efficiency lens. Drive unit economics and the growth funnel model — CAC, LTV/CAC, payback, magic number, and cohort/retention analysis across self-serve and sales-assisted motions. Own the ARR roll-forward, bookings, and revenue forecasting — auditable, reconcilable, and independently stress-tested against top-down assumptions. Partner with Sales and RevOps on capacity planning, deal economics, and pricing — protecting margin and ARR quality without slowing deal velocity. Build and own the monthly/quarterly GTM reporting package for the exec team and Board, with variance analysis that explains root cause. Champion AI-enabled finance workflows and build the GTM finance team as Customer.io scales past $250M+ ARR. What we're looking for 10+ years in FP&A, strategic finance, or related roles at complex, scaled orgs; a first-principles modeler who builds from a blank page rather than inheriting assumptions Hands-on GTM finance experience: you've owned the finance side of a sales capacity model, comp plan, or bookings-to-ARR roll-forward with Sales, Marketing, or Customer Success Comfortable with subscription/SaaS metrics (ARR, NRR, CAC, LTV) or able to get there fast Comp-plan literacy: you understand accelerators, ramp, and attainment mechanics well enough to know where to push back on a plan Experience with consumption or hybrid usage-based pricing is a strong plus Concrete, demonstrated track record driving AI adoption in finance workflows — not just familiarity with the tools Proven people leader — has managed and developed finance professionals Strong Excel skills (with experience using Snowflake a plus) and experience with planning/GTM systems (NetSuite, Salesforce, Gong, Drivetrain) Bachelor's degree in Finance, Accounting, Economics, or related field; MBA a plus Compensation & Benefits We believe in transparency. Starting salary for this role is $200K–$260K USD (or equivalent in local currency) depending on experience and subject to market rate adjustment. We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family . We also offer 16 weeks paid parental leave, unlimited PTO , stipends for remote work and wellness, a professional development budget, and more. See full benefits here → Our Process No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision. Recruiter Screen (30 min) Hiring Manager Screen (45 min) Two Cross-functional conversations with team members (30 min each) Case study + Case Review Panel with team (45 min) All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process. Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact. Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official Customer.io letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact jobs@customer.io . Join us! Check out our careers page for more information about why you should come work with us! We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you’re excited by what you read — apply now.

Location: United States Workplace: remote About Lyra Health Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. We are looking for an experienced Senior Software Engineer who is eager to build the backend services for our AI/ML product features that make a significant impact within the organization.  The ideal candidate will be enthusiastic about taking ownership of their work and spearheading cross-functional projects. Lyra is for you if you Thrive on working with brilliant teammates to solve complex, meaningful problems Are passionate about making a social impact and supporting people at their most challenging moments Enjoy cross-functional collaboration with therapists, data scientists, engineers and product managers In this role, you will Be part of a team working on building out backend services that will support our core ML/AI product features Create the necessary backend infrastructure to enable scalable, resilient and highly performant solutions Deploy and manage various applications in production And of course, you will be coding every day! We are looking for someone with: 4+ years of experience delivering production ready products Ability to write high-quality code in Java (Kotlin a plus) and Python Experience implementing, production-level RESTful APIs Experience with relational and low-latency databases Experience working with Docker and deploying applications to Kubernetes A desire to learn new technologies quickly A love of building systems from scratch A thoughtful approach to balancing quality and deadlines in fast-paced settings Excellent communication skills with a talent for building consensus and alignment Strong organizational skills and the ability to distill complex problems into clear priorities that move the team and business forward Nice to haves: Experience with modern async Python web frameworks (e.g., FastAPI) and handling data streaming (WebSockets, Server-Sent Events) Understanding of basic machine learning principles and how to support inference of ML models in production Experience defining and using Protobuf messages Experience building solutions on cloud infrastructure, particularly AWS Experience working with highly sensitive data in a healthcare environment "We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.   By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra.  We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR.  Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives.  If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form.  This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice." As a full-time Senior Software Engineer, you will be employed by Lyra Health, Inc. The anticipated annual base salary range for this full-time position is $128,000 to 176,000. The base range is determined by role and level, and placement within the range will depend on a number of job-related factors, including but not limited to your skills, qualifications, experience and location. This role may also be eligible for discretionary bonuses.  Annual salary is only one part of an employee’s total compensation package at Lyra. We also offer generous benefits that include: Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances) Lyra for Lyrians; coaching and therapy services Equity in the company through discretionary restricted stock units Competitive time off with pay policies including vacation, sick days, and company holidays Paid parental leave 401K with up to 3% matching Monthly tech allowance We like to spread joy throughout the year with well-being perks and activities, surprise swag, regular community celebration…and more! We can’t wait to meet you.

Location: Toronto, ON Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE TEAM AND ROLE Scaled Customer Activation owns the onboarding, activation, and early growth of Ramp’s self-service customers. We are placing a big bet on the belief that there is significant untapped potential in our self-service accounts. As an early member of the team, you will have the opportunity to help build and refine Ramp’s International Customer Success team and define the scaled customer implementation motion to drive activation. WHAT YOU'LL DO - Become an expert in the full range of integration and configuration options for Ramp’s suite of products, and in turn drive efficient, thorough, and complete onboarding of new Ramp customers at scale - Directly own micro-SMB and SMB accounts 1:1, ensuring they can fully onboard onto Ramp in 60 days and <2 calls - Balance priorities and multiple tasks supporting implementation, follow-up, and proactive outreach - Partner closely with the Product team to ensure customer feedback and pain points are heard, reviewed, and prioritized when needed - Identify areas of opportunity where we could automate and scale the onboarding process to cover more clients - Help us maintain an industry-leading satisfaction rate with our customers - Have the ability to grow, develop, and learn in a fast-paced, start-up environment WHAT YOU NEED - Minimum 3 years of experience in sales, customer success, or product operations in a B2B organization - Exceptional project management and time management skills - Excellent verbal and written communication skills - Desire for ownership and growth in the role over time - Proven track record of meeting weekly or monthly KPIs - Experience owning a high-volume book of business of 100+ customers at a time - Ability to anticipate customers’ needs and position product solutions accordingly NICE TO HAVES - Experience with accounting software (e.g., Netsuite, QuickBooks, Xero, Sage) and/or Accounting (CPA) - Experience with financial services sales - Experience at a high-growth startup BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: United States Workplace: remote About Lyra Health Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. We are looking for an experienced Senior AI/ML Platform Engineer who is eager to build the platforms, infrastructure and services necessary to deliver ML and generative AI based products that make a significant impact within the organization.  The ideal candidate will be enthusiastic about taking ownership of their work, spearheading cross-functional projects, and providing guidance and mentorship to other team members. Responsibilities Lyra is for you if you: Thrive on working with brilliant teammates to solve complex, meaningful problems Are passionate about making a social impact and supporting people at their most challenging moments Enjoy cross-functional collaboration with therapists, data scientists, engineers and product managers In this role, you will: Be part of a team working on building our machine learning and generative AI platforms that will be used by teams across the company Create the necessary backend infrastructure and platform to enable scalable, resilient and highly performant solutions Build services that are used in machine learning and AI based products Deploy and manage various applications in production And of course, you will be coding every day! Qualifications 6+ years of experience delivering production ready products Ability to write high-quality code in Python Experience with modern async Python web frameworks (e.g., FastAPI) and handling data streaming (WebSockets, Server-Sent Events) Experience working with Docker and deploying applications to Kubernetes Experience with relational and low-latency databases Experience building RAG based AI solutions Experience setting up and maintaining vector databases Familiarity with LLM orchestration frameworks (e.g., LangChain, LlamaIndex) and integrating with foundation model APIs (e.g., OpenAI, Anthropic, AWS Bedrock) Experience with LLM observability and monitoring tools (e.g., Langfuse) to track latency, token usage, and output quality. A desire to learn new technologies quickly A love of building systems from scratch A thoughtful approach to balancing quality and deadlines in fast-paced settings Excellent communication skills with a talent for building consensus and alignment Strong organizational skills and the ability to distill complex Preferred Qualifications Experience with Graph Databases (e.g., Neo4j, AWS Neptune) and integrating them into AI/Knowledge systems (e.g., GraphRAG) Experience working with Celery Experience defining and using Protobuf messages Experience writing production code in Java/Kotlin Experience building solutions on cloud infrastructure, particularly AWS Experience working with highly sensitive data in a healthcare environment "We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.   By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra.  We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR.  Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives.  If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form.  This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice." As a full-time Senior AI/ML Platform Engineer, you will be employed by Lyra Health, Inc. The anticipated annual base salary range for this full-time position is $143,000 to 197,000. The base range is determined by role and level, and placement within the range will depend on a number of job-related factors, including but not limited to your skills, qualifications, experience and location. This role may also be eligible for discretionary bonuses.  Annual salary is only one part of an employee’s total compensation package at Lyra. We also offer generous benefits that include:  Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances) Lyra for Lyrians; coaching and therapy services Equity in the company through discretionary restricted stock units Competitive time off with pay policies including vacation, sick days, and company holidays Paid parental leave  401K with up to 3% matching Monthly tech allowance We like to spread joy throughout the year with well-being perks and activities, surprise swag, regular community celebration…and more!   We can’t wait to meet you.

Location: United States (Remote) Workplace: Remote ABOUT ONEPAY OnePay is the consumer fintech trusted by millions of Americans to make money better. Our financial system is broken. High fees, low rates, and too few ways to actually grow your money. We’re fixing it. And we’re moving fast. We’re an all-in-one financial services platform that brings together banking, high-yield savings, credit cards, point-of-sale lending, investing, and crypto in one place. We also partner with employers, HCM providers, gig platforms, and others to deliver embedded financial services to millions of employees and frontline workers. We’re backed by Walmart, the world’s largest retailer, and Ribbit Capital, one of fintech’s most respected investors, giving us rare scale, distribution, and the opportunity to build something truly category-defining. But what really sets OnePay apart is how we move. Our customers don’t have time to wait… and neither do we. This place moves fast, and we’re looking for people who are: - Ready to run - Hungry and driven by urgency - Exceptional at what they do, with low ego - Comfortable operating in motion THE ROLE As part of the Fraud Strategy team, your mandate is to minimize fraud losses from account takeover (ATO) and scams that target OnePay customers while optimizing the customer experience within Authentication risk flows, including; device login risk, profile management, account recovery, passcode reset, mobile wallet provisioning, etc. You will be responsible for supporting the continued build out and maintenance of a best-in-class fraud platform, core capabilities, and risk strategies – including integration of agentic AI capabilities into risk decision flows. You will work closely with product, platform, data, technology, and operations teams to continually advance fraud controls and related infrastructure. This role is responsible for: - Developing and maintaining data-driven strategies to prevent fraud loss from ATO, scams, and social engineering schemes that target OnePay customers - Creating and executing the authentication roadmap for OnePay covering analytics, tools, capabilities, and operational processes - Conducting independent data analytics of portfolio behavior to identify new or shifting fraud trends using relevant tooling (Databricks - SQL, Python) - Overseeing the authentication fraud monitoring/alerting logic, ensuring that all critical loss vectors are covered and alerts are calibrated to be relevant & timely - Supporting the build out and integration of AI capabilities directly within risk workflows to automate processes, accelerate execution, and improve fraud prevention & customer experience outcomes - Maintaining and enhancing network/graph analysis strategies designed to capture collusive fraud rings while minimizing false positive impact to good customers - Working closely with and supporting IT, Operations, Product, and AML teams to investigate and triage authentication fraud incidents - Staying abreast of the latest fraud prevention industry developments & trends, including emerging fraudster capabilities & tactics and methods to combat them, as the SME for authentication fraud at OnePay YOU BRING - 5+ years of experience directly managing authentication risk strategies like device & login risk, account recovery, profile management (e.g., phone, email, address updates), etc. - Highly analytical skillset with an ability to synthesize vast amounts of data into meaningful insights - Deep domain knowledge of the types of tools & tactics used by bad actors to conduct targeted or large-scale authentication fraud attacks, and experience in developing best-in-class solutions to mitigate these threats - Demonstrated ability building with AI tools—including LLMs, prompt engineering, workflow automation, or advanced analytics platforms—to improve fraud strategy & detection, eliminate manual effort, and drive measurable improvement to fraud loss, operational efficiency, and customer experience within the fraud lifecycle - Proficiency in SQL & Python - Excellent communication skills with the ability to articulate complex issues into clear, simple language for a diverse audience - An act-like-an-owner mentality. We have a strong bias toward taking action What it’s like working @ One - Competitive cash - Benefits effective on day one - Early access to a high potential, high growth fintech - Generous stock option packages in an early-stage startup - Remote friendly (anywhere in the US) and office friendly - you pick the schedule - Flexible time off programs - vacation, sick, paid parental leave, and paid caregiver leave - 401(k) plan with match Leveling Philosophy In order to thoughtfully scale the company and avoid downstream inequities, we’ve adopted a flat titling structure at One. Though we may occasionally post a role externally with a prefix such as “Senior” to reflect the external level of the position, we do not use prefixes in titles like that internally unless in a position which manages a team. Internal titles typically include your specific functional responsibility, such as engineering, product management or sales, and often include additional descriptors to ensure clarity of role and placement within our organization (i.e. “Engineer, Platform”, “Sales, Business Development” or “Manager, Talent”). Employees are paid commensurate with their experience and the internal level within OnePay. Inclusion and Belonging To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact at talent@one.app. STANDARD INTERVIEW PROCESS Our process varies by role. Most candidates go through: - AI-assisted initial screen - Interview with Talent Partner - Technical or Hiring Manager Interview - Team Interview - Executive Interview - Offer! EQUAL EMPLOYMENT OPPORTUNITY To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com.

Location: San Francisco, CA Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp is looking for a Senior Growth Designer to join our high-performing Growth Creative team. This role is ideal for a hybrid thinker—someone who thrives at the intersection of creative experimentation and data-driven strategy. You’ll be responsible for building high-quality, high-performing assets across paid and owned channels that break through the noise, push our brand forward, and convert viewers into loyal customers. Please note that this Brand Designer role will require you to be comfortable with working in-person in our San Francisco office at least 2 days/week WHAT YOU'LL DO - Concept & Execute Rapidly: Develop smart, fast creative work—from concept to final execution—across digital ads, landing pages, and scalable multi-channel campaigns. - Design with Purpose: Combine brand fidelity with performance goals to design work that entertains, educates, and drives leads. - Collaborate Cross-Functionally: Partner directly with an assigned Growth Marketing Manager to push their initiatives further, faster. Go beyond execution to a place of thought partnership, working week over week to unlock the next big opportunity. Collaborate with writers, animators, editors, web designers, and creative directors to execute full-funnel campaigns. - Work Hand-in-Hand with Design Systems: Partner closely with our Brand Systems team to ensure all growth creative adheres to our evolving visual language—while also exploring new executions that stretch and strengthen the system. - Relay Insights Back to Brand: Share creative performance learnings with the broader design and brand teams to help inform long-term creative strategy, visual identity evolution, and cross-channel cohesion. - Iterate & Experiment: Test hypotheses and optimize based on results. Success is measured not just in aesthetics, but in originality, clarity, product accuracy, and performance metrics. - Explore New Channels: Help identify and unlock opportunities across emerging formats and placements while continuously improving our core performance channels. WHAT YOU NEED - 5–7+ years of experience in design, with strong portfolio examples of performance creative or digital advertising. - Proven ability to deliver exceptional design work at high velocity. - Fluency in Figma and Adobe Creative Suite (motion and prototyping experience is a plus). - Experience working closely with creative, marketing, and brand teams in high-growth environments. - A passion for systems thinking and improving creative processes over time. - AI processes already baked into your production workflow WHAT SETS YOU APART - Creative Firepower: You bring a distinct, refined visual style—but can flex to meet performance and brand needs alike. - Advertiser’s Mindset: You understand how to capture attention in seconds, communicate a core message, and guide people to take action. - Data-Inspired: You're energized by performance metrics and see them as creative levers that sharpen your thinking. - Builder at Heart: You have a proactive, positive attitude and are equally excited to push boundaries as you are to scale winning ideas. - Organized & Nimble: You juggle multiple projects with grace, manage your timelines, and thrive in fast-paced environments. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: Mumbai Workplace: hybrid Purpose of the Job: To provide high-quality professional counselling, "in-the-moment" support, and intake services. Serves as the central point for clinical triage and scheduling for Lyra service users. Core Responsibilities: Helpline & Crisis Management Serve as the primary first point of contact for employees and their dependents accessing the Lyra helpline via telephone, live chat, or email. Provide immediate "in-the-moment" clinical support to callers in distress, utilizing psychological first aid and stabilization techniques. Conduct comprehensive clinical risk assessments for every contact to identify potential self-harm, ideation, or risk to others, adhering strictly to Lyra’s risk protocols. Manage emergency interventions and coordinate with local emergency services or internal senior clinical leads when high-risk situations are identified. 2. Clinical Intake & Triage Conduct detailed clinical intake interviews to assess the user’s presenting concerns, history, and level of psychological distress. Evaluate the appropriateness of short-term counseling versus higher-acuity care pathways based on the clinical assessment. Utilize internal decision-making frameworks to assign clients to the most suitable professional within the in-house team or partner network, matching based on specialty and language preference. Accurately evaluate clinical needs to evaluate whether care should be provided within a structured, short-term framework. 3. Delivery of Clinical Sessions Provide high-quality, professional counseling and psychotherapy sessions to clients within a structured, short-term framework. Utilize evidence-based interventions (such as CBT or solution-focused therapy) to address client queries and specific mental health concerns. Ensure all clinical sessions are workplace-focused when appropriate, helping the service user improve their level of functioning and productivity. Maintain accurate, contemporaneous clinical notes for every session, meeting the legal and professional standards of the Indian healthcare landscape. Monitor client progress through regular outcome measurement and adjust treatment plans or escalate to the Senior CCM for complex review as necessary. 4. Advanced Scheduling & Appointment Coordination Systematically manage the daily clinical roster, ensuring optimal coverage across all shifts to meet real-time helpline demand. Coordinate and maintain the master calendar for all in-house counseling and coaching appointments, minimizing gaps and preventing double bookings. Act as the primary coordinator for booking, rescheduling, and managing cancellations, ensuring both service users and clinicians are updated in real-time. Monitor clinician availability and specialized skill sets to ensure clients are scheduled with the most appropriate professional. 5. Precision Data Capture & Database Stewardship Accurately capture and input all vital clinical information—including demographics, presenting concerns, and risk status—into the database at the point of entry. Ensure all data points required for case management (such as CORE-10 scores, session counts, and work impact metrics) are logged with high precision. Maintain database integrity by ensuring all case statuses and appointment outcomes are updated immediately following service delivery. Handle all sensitive clinical data with the highest level of confidentiality, adhering to global data protection standards and local regulations. 6. Operational Liaison & Cross-Functional Coordination Serve as the central point of contact to coordinate daily activities between clinical and operations teams to facilitate a seamless user experience. Manage the transition of cases between teams, ensuring all clinical and operational context is successfully communicated to the receiving professional. Act as a liaison to resolve logistical or operational bottlenecks between departments to ensure administrative hurdles do not impact care. Regularly communicate operational updates and capacity shifts to leadership to ensure the strategic vision is executed daily. 7. Miscellaneous & Continuous Improvement Upholding Lyra Values: Act as a brand ambassador by consistently demonstrating Lyra’s core values of clinical excellence, innovation, and empathy. Task Ownership: Ensure all allotted clinical and administrative tasks are performed with high precision and within agreed-upon Service Level Agreements (SLAs). Process Optimization: Proactively identify gaps in current workflows and take the initiative to propose solutions that enhance operational efficiency. Workshops & Content: Participate in opportunities to deliver onsite or online workshops and contribute to the development of clinical content and training manuals. Event Participation: Represent Lyra Health at professional events and webinars to promote the transformative care model and clinical research. Requirements and Qualifications: • Qualification - Masters in Clinical or Counseling Psychology. RCI registration is desirable 0-4 years of experience (Fresh graduates are encouraged to apply). Must be bilingual in Hindi and English. • Experience: 0-4 years of progressive working experience in a clinical setting, with significant exposure to complex case management. Strong preference for candidates with a background and extensive working experience in the Employee Assistance Program (EAP) or workplace mental health field, particularly with complex return-to-work or work-impact cases. Experience working internationally and navigating diverse healthcare systems and cultural nuances is highly preferred. Proficiency in Google Suite and CRM systems is preferred. Working Hours and Flexibility: Working Hours: 42.5 hours per week. Schedule: 5 or 6 days a week; various shifts applicable to ensure helpline coverage. Hybrid Work: Hybrid working can be considered as per the need of the job. About You: Clinical Acumen: Advanced ability to identify and assess high-level clinical risk during "in-the-moment" helpline contacts. Problem Solver: Capable of navigating intricate triage challenges and client queries independently. Autonomous & Accountable: Able to work shifts independently while ensuring sound clinical decisions and appropriate escalation. Detail-Oriented: Meticulous accuracy in data capture and maintaining contemporaneous clinical notes. Communicator: Ability to articulate complex clinical concepts clearly to distressed callers professionally. Proactive & Adaptive: Adaptable to a fast-paced helpline environment with a focus on refining intake workflows. Organized: Ability to manage a high volume of intake contacts and maintain a complex roster effectively. Collaborative: Collaborates with senior clinical leads to manage emergency interventions and referral handovers. • Job Families for Job Profiles • Worker Sub-Type Regular • Time Type Full time • Primary Location India • Scheduled Weekly Hours 42.5

Location: Casablanca THE ROLE As a Customer Support Agent at Taptap Send, you’ll be the first point of contact for our customers — helping them resolve issues quickly and effectively while delivering an excellent support experience. This is a development-focused role: as you gain experience and demonstrate strong performance, you’ll have the opportunity to progress into a Tier 2 / Escalation Agent position, handling more complex and sensitive cases. RESPONSIBILITIES - Provide timely, accurate, and empathetic support to customers via chat, email, and phone - Resolve common customer issues efficiently, following internal processes and SLAs - Accurately document customer interactions and resolutions - Escalate complex or sensitive cases to the Tier 2 / Escalation team following defined procedures - Collaborate closely with other agents and internal teams to ensure customer satisfaction - Identify recurring issues and flag potential improvements to processes or tools - Keep up to date with product features, policy updates, and process changes - Participate in training sessions and actively develop skills needed for Tier 2 / Escalation responsibilities REQUIREMENTS - 1+ years of experience in customer support or a similar customer-facing role - Excellent communication skills, both written and verbal - Patience, empathy, and professionalism when dealing with customers - Strong problem-solving and multitasking abilities - Comfortable using customer management and ticketing tools - Fluent in English plus one of: Bengali, Nepali, Hindi, Portuguese or Creoles - Organised, detail-oriented, and motivated to learn and grow NICE TO HAVE - Experience in a fast-paced work environment - Knowledge of payments, refunds, or transaction-related issues - Familiarity with the money transfer or fintech industry - Proven ability to de-escalate challenging situations - Banking customer support experience CAREER DEVELOPMENT This position offers a clear path for professional advancement. Agents who demonstrate excellence in customer satisfaction, communication quality, and process adherence will have the opportunity to move into a Tier 2 / Escalation role, where they’ll take on more complex cases and contribute to continuous improvement initiatives. About Us   We’re building the world’s leading cross-border fintech for emerging markets - empowering families, fuelling local economies, and changing how millions access financial services.   Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.   We’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.   Here’s a little more: - Founded by Harvard grads and 3-time founders who previously built Segovia (acquired) and GiveDirectly (>$300M revenue, fastest-growing NGO in the world) - Backed by top investors including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and more - Built by global top performers from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond - we move fast, stay humble, and care deeply about our mission - Truly global team - 250+ people, 50+ nationalities, 50+ languages - Guided by our values - ownership, impact, humility, and heart - in deed, not just word   TAPTAP VALUES https://www.taptapsend.com/our-values Impact first Team next Accept reality Propose solutions Win with grit Be proactively candid, with yourself and others Love the particular Own it Create positive energy Maybe, even have fun   Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply. If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements. Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.

Location: Limassol, Cyprus We are looking for an Arabic-speaking CRM Manager to own the CRM strategy and performance of our GCC brands. You will be responsible for the full player lifecycle, from onboarding to retention and reactivation, and for improving key metrics such as retention, churn and player value. This is a hands-on role: you will define the strategy but also build, launch and optimize campaigns and flows yourself. Key Responsibilities: Strategy & Performance Own the CRM strategy for our GCC brands across the full player lifecycle: onboarding, FTD/STD conversion, retention, VIP support and reactivation. Own and continuously improve key CRM flows and journeys: welcome, early-life, deposit, churn prevention, win-back and late conversion. Be accountable for core CRM KPIs: retention, churn, reactivation, deposit conversion, player value (LTV/NGR) and channel performance. Analyze player behavior and campaign results, find growth opportunities and turn them into concrete actions. Plan and run A/B tests on offers, timing, content and channels, and scale what works. Build and manage the GCC promo calendar, including key local events (e.g. Ramadan, Eid, national holidays). Define segmentation and personalization logic for offers and communications. Execution Set up campaigns, journeys, bonuses and player communications (email, push, SMS, pop-ups, inbox) yourself in the CRM platform. Prepare, upload and verify customer segments. Run detailed QA before every launch: content, Arabic text and RTL formatting, links, targeting, eligibility, timing and settings. Schedule and launch campaigns according to the CRM calendar, then monitor delivery and fix issues quickly. Own Arabic CRM content: localization, tone of voice and cultural fit for GCC players. Reporting & Collaboration Report regularly on performance, with insights and recommendations for the Head of CRM and stakeholders. Work closely with the VIP, Marketing, Design, Product and BI teams. Use AI tools to speed up analysis, content creation and QA. Requirements: Native or fluent Arabic, written and spoken; Upper-Intermediate English or higher. 3+ years of CRM experience in iGaming, including ownership of lifecycle flows and KPIs. Hands-on experience setting up campaigns and journeys in a CRM platform. Strategy-only experience is not enough. Experience with Smartico. Proven track record of improving retention, reducing churn or growing player value. Strong understanding of GCC / Arabic-speaking markets and player behaviour. Strong analytical skills, comfortable working with data, segments and campaign reporting. Very high attention to detail, with a structured and organised approach. Comfortable with operational and repetitive work while keeping high accuracy. Practical experience with AI tools (ChatGPT or similar) and good Excel / Google Sheets skills. Nice to Have: Sportsbook CRM experience. Experience with VIP or loyalty programs. Apply now and let’s achieve success together Apply at https://aloplay.bamboohr.com/careers/98?source=aWQ9MTg%3D to become a member of our amazing team! We appreciate all applicants' interest in our open position. Due to the large number of applications, only those who are being considered for the role will be contacted. All applications will be handled with the utmost confidentiality.

Location: Al Khobar, Saudi Arabia We are seeking a detail-oriented and organized Administrative Clerk / Technical Engineering Clerk to provide comprehensive administrative and clerical support to the Department Head, ensuring smooth day-to-day office operations. The ideal candidate will be responsible for maintaining documentation, coordinating schedules, processing administrative requests, and supporting internal communication while ensuring accuracy, confidentiality, and efficiency. Key Responsibilities * Provide administrative and clerical support to the Department Head. * Maintain employee records, filing systems, and timekeeping documentation. * Process leave requests, expense reimbursements, vendor payments, gate passes, and other administrative transactions. * Prepare reports, letters, meeting minutes, and official correspondence. * Manage calendars, schedule meetings, appointments, and travel arrangements. * Handle incoming calls, emails, visitors, and general correspondence professionally. * Review, edit, and format documents to ensure accuracy and compliance. * Monitor office supplies, equipment, and administrative procedures. * Coordinate communication between the Department Head, internal teams, and external stakeholders. * Perform other administrative duties as assigned. Requirements 5 - 8 years of work experience Diploma in one of the following disciplines - Business Administration, Human Resources, Office Administration, Secretarial Studies, Accounting, Management Information Systems (MIS), Marketing. Provides clerical support to a Department Head Scope includes routine clerical tasks Maintains Department timekeeping and filing systems, initiates employee actions, expense reimbursements, leave processing, vendor payments, gate passes and other miscellaneous system related tasks Types reports, letters and other routine correspondence, and takes dictation and minutes as required Manages diary, schedules meetings and appointments, and handles travel arrangements Screens and directs telephone calls and visitors accordingly, and handles requests and queries appropriately Receives and distributes incoming mail / correspondence Acts as point of contact for document review, editing and formatting Operates office equipment, and maintains office systems and procedures Acts as point of contact between the Director and direct reports, as well as other internal/external contacts, orders and manages office supplies, and performs other duties as requested by the Department Head

Location: New York, NY (HQ); San Francisco, CA; Remote (US); Miami, FL Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role Our world-class Channel Sales organization is looking for self-motivated teammates with high social intelligence and a natural inclination for selling and partnering to accelerate our growth as we scale rapidly! Individuals who are eager to learn, embrace challenges, and passionate about succeeding will thrive at Ramp. Our Partner Development Representatives act as the initial point of contact and are responsible for generating new partnerships with private equity firms that drive introductions to sales opportunities for Ramp. What You’ll Do - Generate new partner opportunities with private equity firms through direct outreach - Engage and qualify new partner prospects through consultative conversation over a variety of outreach methods, including but not limited to: emails, calls, events, and social channels - Conduct research on Private Equity firms to understand fund structure, investment thesis, deal history, and key stakeholders to assess potential fit and tailor outreach to prospective partners - Educate key decision-makers in financial institutions about Ramp’s partnership program and convey the value that Ramp can provide to their portfolio companies - Partner with cross functional teams including Channel Partner Managers, Marketing, and Operations to strategically grow Ramp’s partner ecosystem - Find new and unique ways to build and develop partner relationships - Maintain accurate client relationship data within Salesforce What You Need - Strong written and verbal communication skills - Excellent listening skills and energetic and professional phone and zoom presence - Prior experience within partnerships, channel sales, or sales development - High level of comfort with sales, prospecting and both virtual and in person - Dedication to tracking and improving performance and efficiency on a daily basis - Deep interest in understanding specific business challenges with the different verticals - Sense of entrepreneurship: a self-starter with a high sense of urgency, ability to work within undefined processes and a will to find a way Nice to Haves - Prior experience partnering with or selling to Financial Institutions, like Private Equity or Venture Capital firms - Background in Financial Services, preferably Investment Banking, Private Equity, Venture Capital, or experience working at a private equity or venture capital - Prior experience with customer-facing and/or sales roles - Prior CRM experience (preferably Salesforce) - Experience at a high-growth startup - Ability to understand financial services - Bachelor’s degree from a four-year university BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: 134 E Washington St, New Castle PA 16101 Brand Ambassador - Kickstart Your Career in Brand Engagement Treloar & Heisel – A Division of EPIC Brokers Location: New Castle, PA (Relocation Assistance Provided) Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide With locations spread out across the US, our local market knowledge and industry expertise helps support our clients' regional and global needs We have grown very quickly since our founding, and we continue to see growth and succes s thanks to our hard-working and growth-minded employees. Our core values are: Owner mindset, Inspire trust, Think big, and Drive results If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team! Our division of EPIC, Treloar & Heisel, is a nationally recognized brand dedicated to serving dental and medical professionals. We specialize in helping clients secure their financial future through tailored insurance solutions and expert guidance. WHAT YOU'LL DO As a Brand Ambassador , you’ll be the face of our business. Your mission? Spread the word, build excitement, and create meaningful connections that drive brand awareness and growth. This isn’t a desk job, it’s a dynamic, hands-on role where every day is different. You’ll receive ongoing feedback and coaching to help you refine your skills and achieve your goals. Plus, you’ll have opportunities for advancement within EPIC as you grow and excel in your role. Your Impact: Lead and create brand initiatives at conferences, university events, and social functions Leverage your digital and social media expertise to amplify brand visibility Connect with prospects through calls, emails, and social media outreach to generate qualified leads Build relationships with key contacts and nurture them into long-term connections Partner with marketing teams to develop and execute campaigns and drive sales initiatives Engage diverse audiences through strategic travel across multiple states Success Metrics Event attendance and engagement Outreach activity (calls, emails, etc.) Regional brand awareness WHAT YOU'LL BRING: Bachelor’s degree (Marketing, Communications, or related field a plus) A natural networker with strong communication skills Creative energy and a passion for brand building Adept at creating and managing social media content Comfortable making outreach calls and engaging prospects Travel ready for business needs (about 15 weeks/year) Must pass a background check WHAT YOU'LL GET Salary: $55,000 base + up to $10,000 year-end bonus Relocation Assistance Generous Paid Time off WHY EPIC: EPIC has over 60 offices and 3,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer: Generous Paid Time off Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave Generous employee referral bonus program of $1,500 per hired referral Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!) Employee Resource Groups: Women’s Coalition, EPIC Veterans Group Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs 50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC! EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation We’re in the top 10 of property/casualty agencies according to “Insurance Journal” To learn more about EPIC, visit our Careers Page: https://www.epicbrokers.com/about/epic-careers/ . EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients. California Applicants - View your privacy rights at: https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf . Massachusetts G.L.c. 149 section 19B (b) requires the following statement: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. #LI-SG1 #LI-Onsite

Location: New York City Workplace: Hybrid About Stepful: Stepful is a workforce platform redefining how America's largest health systems build, train, and retain their talent. Since our founding in 2021, Stepful’s trained over 32,000 practice-ready healthcare workers. Layering onto our successful direct-to-consumer training, Stepful partners with leading healthcare institutions to address the growing national shortage of healthcare workers. We’re improving access to quality healthcare for everyone, everywhere, and improving access to healthcare career ladders for those who need them most. Our students form the talent pipelines for major employers such as NY-Presbyterian, Mt. Sinai, HCA, Providence, CVS, and Walgreens. We have partnerships with half of the top 10 health systems in the US and are in process with many more. Stepful is backed by Y Combinator, Reach Capital, and AlleyCorp, with a recent $55M Series C led by Oak HC/FT https://www.stepful.com/post/stepful-announces-55m-series-c-to-scale-its-ai-powered-training-platform-across-the-healthcare-workforce. We were named the #1 EdTech company in the U.S. by TIME for 2025 https://www.stepful.com/post/stepful-named-1-edtech-company-in-us-top-10-globally-times-2025-list. Our values: We credit much of our success to our exceptional team. We’re looking for mission-driven builders who thrive in fast-paced, ambiguous environments, and embody our four core values: - Care first: We do whatever it takes for our students to succeed. - Learn quickly: We test, learn with data, and iterate. - Build together: We win when we rely on each other. - Own it: We show up, take initiative, and show pride. The opportunity: We’re looking for a data-driven and creative Manager to take full ownership of some of our key paid channels. This role is perfect for someone who thrives in a startup environment—rolling up their sleeves, testing fast, scaling what works, and pushing boundaries to hit ambitious growth targets. You’ll manage high-velocity campaigns across Meta, Google, YouTube, and emerging platforms, with direct access to our in-house production studio and a talented creative team to bring bold ideas to life. If you love pairing data with storytelling—and want to see your work drive measurable impact on thousands of students’ lives—this is your stage. This hybrid opportunity is based out of our NYC office, reporting directly into our VP of Growth. What you’ll do: - Own end-to-end paid media strategy across Meta, Google, and potential new channels. From planning through launch, optimization, and scale. - Build and drive a continuous testing roadmap across different tactics, audiences, creative, messaging, and landing pages, translating results into actionable insights. - Manage our Search agency, holding them accountable to performance goals and roadmap execution. - Monitor performance daily, optimizing toward CAC and ROI targets while proactively identifying new growth opportunities. - Own weekly KPI reporting, surfacing trends, efficiencies, and scaling opportunities, and sharing learnings across the team. - Diagnose performance fluctuations and pinpoint the channel and business-level factors driving them. - Partner with the creative teams and external agencies to rapidly produce high-performing video, UGC, influencer, and static assets. - Stay current on platform updates, algorithm shifts, and industry trends to keep our paid social strategy ahead of the curve. - Drive new acquisition and full-funnel growth ideas, playing an active role in shaping and running experiments. What you’ll bring: - 4+ years of hands-on experience scaling paid social and paid search at a D2C startup, ideally managing $1M+ monthly budgets. - A track record of driving efficient growth (CAC, ROI, LTV) while scaling spend. - Strong project management skills, with the ability to handle multiple initiatives at the same time. - Comfort with tactical execution and strategic thinking—you can set the plan and run it yourself. - Sharp communicator, able to flag risks and opportunities to internal stakeholders and manage day-to-day agency relationships. - High attention to detail, with a habit of catching and preventing errors before they become problems. - Experience managing external creative agencies, briefing them effectively, and providing sharp, actionable feedback that helps them iterate toward higher-performing ads. - Ruthlessly analytical. You dig into performance data to uncover insights, and know exactly which levers to pull to optimize campaigns at scale. - Able to translate data into a clear narrative, making it actionable for both day-to-day decisions and broader team alignment. Bonus points if: - You’ve worked in EdTech, healthcare, or another mission-driven B2C industry - You geek out over testing frameworks, UGC trends, and performance marketing communities Interview Process: - Introductory call with Talent Acquisition team member - Interview with Hiring Manager - Take-Home Assignment - Virtual Panel Interview - On-Site Panel Interview Benefits and Compensation: - Meaningful Equity Stake - Subsidized Medical, Dental, and Vision insurance plan options - 401(k) - FSA, HSA and commuter benefits - Open vacation policy, including: - Guidance of 15 days PTO annually - Stepful closed the last week of December - 15 work-from-anywhere days - 10 public holidays observed for 2025 The target base salary range for this opportunity is $120,000 - $140,000, and is part of a competitive total rewards package including performance-based bonus, equity and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, internal pay equity and other relevant business considerations. Stepful is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. -- In light of recent hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our Talent Acquisition team will reach out to you directly from an @stepful.com email address to guide you through our interview process.

Location: IN - Bangalore, India Scopely is looking for a smart, technically strong, and process-adaptive Senior QA to join our Royal Lounge Casino team in Bangalore on a hybrid basis . At Scopely, we care deeply about what we do and want to inspire play, every day - whether in our work environments alongside our talented colleagues, or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily. With 30M+ downloads, Grand Casino is home to slots, bingo, cards, and more! Team members are distributed across the globe with hubs in Bengaluru, Tel Aviv, Barcelona, among others What You’ll Do Write, maintain, and execute test cases for studio games across mobile and web platforms, covering a broad range of devices, operating systems, and browsers. Perform functional and non-functional testing of mobile applications, including network traffic, API responses, and log analysis. Collaborate closely with Scrum teams, Producers, Developers, and QA Leads/Managers to ensure releases meet high quality standards. Communicate proactively with Developers and business stakeholders during defect triage to reduce defect ageing and drive timely resolution. Conduct root cause analysis for defects and provide corrective and preventive action plans. Work effectively in an Agile environment to support timely and high-quality product delivery. Identify quality trade-offs, project risks, and appropriate mitigation strategies. Develop a detailed understanding of studio games, including gameplay flows, player journeys, edge cases, and game-specific scenarios. Create and maintain QA documentation, including test cases, test plans, test reports, training material, and process documentation. Mentor junior QA team members and support their technical and domain growth. Partner with the QA Lead to continuously improve QA processes, test coverage, and release quality. Support team coordination and delivery in the absence of the QA Lead. What We're Looking For 4–7 years of experience in software testing, preferably across mobile, web, or gaming products. Strong familiarity with mobile and web platforms from a QA perspective. Good understanding of client-server architecture, APIs, application data flow, and network debugging. Hands-on experience in test design, test execution, defect reporting, regression testing, and risk-based testing. Strong exploratory testing skills, with the ability to select the right test approach based on feature complexity and risk. Experience using QA tools such as Jira, TestRail, Charles Proxy, Fiddler, browser developer tools, or similar tools. Ability to create clear and comprehensive QA documentation, including test cases, test plans, test reports, and training material. Good understanding of software testing processes, SDLC/STLC, and Agile methodologies. Basic knowledge of SQL and database concepts. Strong communication, analytical thinking, and problem-solving skills. Bonus Points Experience testing mobile games, web games, or live-service products. Passion for gaming, with a genuine interest in playing and understanding casual games. Strong gaming mindset, including an understanding of player behaviour, engagement mechanics, progression, rewards, and LiveOps. Prior experience testing Slots, Casino, or other real-money/social casino-style games. Exposure to test automation frameworks and AI-driven testing approaches. About Scopely Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play. Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come. Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play. Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit: https://www.scopely.com/ . Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official website and verify that all Talent Partner communications come from an email address ending in @ scopely.com . Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here: California Privacy Notice and EEA/UK Privacy Notice . Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.