Location: New York; San Francisco
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
We're hiring a Social Content and Community Manager to shape how Harvey shows up in the feed and in the conversations that happen around it. You'll turn launches, product news, and company thinking into sharp, native content across our owned channels and our employees' channels. When we amplify a moment, it should land everywhere our people and audiences are.
You'll also own Harvey's social communities day to day. That means managing DMs, comments, and mentions; moderating and growing our community spaces; sending questions and opportunities to the right teams; and starting conversations that draw people toward Harvey. This role combines craft and community. It's for someone who writes fast and well, runs engaged communities with care and good judgment, and understands that on social, the caption, the reply, and the timing are the work.
WHAT YOU'LL DO
- Write scroll-stopping copy for Harvey's owned channels (LinkedIn, Instagram, X, and emerging platforms), tuned to what performs on each.
- Write copy for employee and advocacy channels to power company amplification. Give the team ready-to-post language that makes company moments land while keeping a consistent Harvey point of view.
- Turn a single launch or announcement into a set of channel-native posts, threads, and replies that work together across audiences.
- Work closely with the Social Manager to plan, draft, and deliver social creative and campaign content.
- Keep a steady content calendar that balances planned campaigns with timely, real-time posts.
COMMUNITY MANAGEMENT
- Own the social inbox: monitor and respond to DMs, comments, and mentions across Harvey's channels quickly, warmly, and with good judgment.
- Build and maintain response guidelines, tone standards, and saved replies for common questions so Harvey's voice stays consistent at scale.
- Set up and run triage and escalation paths. Route customer support issues, sales inquiries, press requests, partnership opportunities, and sensitive or legal matters to the right internal teams, and close the loop.
- Moderate Harvey's social communities and comment sections. Enforce community guidelines and deal with spam, trolling, and negative sentiment calmly and consistently.
- Proactively join relevant conversations across the legal, legal tech, and AI communities to build relationships, raise Harvey's profile, and spot opportunities.
- Find, engage, and grow a network of customers, advocates, and creators. Highlight their stories and user-generated content where appropriate and approved.
- Run social listening to track brand mentions, sentiment, competitor activity, and emerging trends, and share key insights with Marketing, Product, Comms, and Customer Success.
- Act as the first line of defense on social for brand safety. Flag potential issues early and help carry out response plans during sensitive or fast-moving moments.
MEASUREMENT AND OPTIMIZATION
- Track and report on content performance and community health, including engagement, response times, sentiment, follower growth, and conversation volume.
- Use performance and engagement data to sharpen content, hooks, and response approach over time.
- Share recurring themes from the community, such as questions, feedback, and pain points, to inform content strategy, product messaging, and FAQs.
WHAT YOU HAVE
- 3+ years in social content, community management, or a similar role, ideally at a high-growth tech, AI, or legal-focused company, or in a fast-moving brand or agency environment.
- Exceptional short-form writing and editorial judgment, with a portfolio of content and community engagement that earned attention.
- Hands-on experience managing a brand's social inbox and online communities, including moderation, escalation, and response workflows.
- A real feel for internet culture, online communities, and what makes content and conversations travel.
- Range as a voice chameleon: you can write as the brand and for employees without losing the through-line.
- Comfort living in the replies and handling DMs, comments, and mentions with speed, warmth, and good judgment, including difficult or sensitive exchanges.
- Sound judgment about confidentiality, customer privacy, and when to escalate rather than respond.
- Ability to move quickly on real-time moments while keeping quality and brand safety high.
- Strong organization and follow-through. You can manage a high volume of conversations and requests without dropping threads.
- Experience with social management, scheduling, and listening tools (e.g., Sprout Social, Hootsuite, Brandwatch, or similar).
- Comfort using analytics and engagement data to decide what you write and how you engage next.
- A collaborative approach and experience working across Marketing, Comms, Customer Success, Sales, and Legal.
NICE TO HAVE
- Experience in legal tech, enterprise SaaS, or similar B2B spaces.
- Background in copywriting, journalism, or editorial.
- Experience running an engaged personal or brand account.
- Experience building or managing a professional community, advocacy program, or creator/ambassador program.
- Experience supporting crisis or issues management on social.
- Interest in AI and responsible communication.
COMPENSATION
$112,000 - $154,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-LR1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Singapore
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
Nebius is looking for a
Builder Community Manager
to build and activate local developer ecosystems across APJ.
This is a high-ownership, execution-heavy role - you’ll be the face of Nebius in your region, working directly with developers, founders, and partners to grow a strong, engaged builder community.
For this role, we are specifically hiring for the
APJ region
, with a preference for candidates based in Singapore. You will report to the Head of Builder Community and work closely with regional community managers, digital marketing, developer relations, developer advocates, product marketing, and broader ecosystem teams.
Your responsibilities will include:
Local Community Activation
Build and grow a high-quality local developer community (AI builders, engineers, technical founders)
Identify key hubs, communities, and influential builders in your region
Establish Nebius as a trusted, high-signal presence locally
Be the Local Face of Nebius and Represent Nebius at events, meetups, and in the ecosystem
Events & Programs (Execution-first)
Plan and execute meetups, workshops, hackathons, and community events
Partner with local ecosystems (startups, VCs, universities, dev groups)
Ensure events are builder-first, practical, and hands-on - not just talks
Builder Engagement
Build direct relationships with top developers and emerging builders
Engage communities online (Discord, Slack, Telegram, etc.)
Turn participants into repeat contributors and advocates
Build Repeatable Programs
Turn one-off events into scalable programs (e.g., ambassador programs, recurring meetups, builder cohorts)
Develop playbooks that can be reused across regions
Continuously experiment and iterate on formats
Feedback Loop → Product & GTM
Bring insights from the community back to product, marketing, and leadership
Identify trends, needs, and opportunities from developers on the ground
Help shape how Nebius engages developers globally
We expect you to have:
5 - 7+ years in community, developer marketing, events, or ecosystem roles
Strong understanding of developer audiences (AI/ML, infra, or adjacent preferred)
Proven experience running ambassador and/or grassroots community programs
Highly execution-driven: you can go from idea → event → results quickly
Strong local network (or ability to build one fast)
Excellent communication and relationship-building skills
Comfortable being the face of a brand in your region
Able to work in a globally distributed team, with flexibility for meetings across US, Europe, and APAC time zones when needed
Nice to Have
Technical background or strong familiarity with AI / developer tooling
Experience working with startups or developer ecosystems
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: United States
Workplace: Remote
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀
We're looking for a Senior Technical Account Manager - Customer Success to act as a strategic partner and trusted advisor to our customers, blending strong relationship management with a deep understanding of ClickUp’s platform and capabilities. This role sits at the intersection of customer success, solution strategy, and technical enablement, supporting long-term growth, adoption, and measurable business outcomes.
Senior Technical Account Manager - Customer Success at ClickUp lead with a customer-first mindset, developing success plans, guiding onboarding and adoption, and ensuring stakeholders see continuous value throughout their lifecycle. While you’ll support technical initiatives like process optimization, workflow design, and AI enablement, you’ll also own the overall health, engagement, and strategic direction of your accounts. You’ll work cross-functionally with Sales, Product, and Support to align efforts and ensure each customer’s success story is long-term, scalable, and impactful.
Senior Technical Account Manager - Customer Success at ClickUp are responsible for delivering measurable value and driving meaningful business outcomes across their customer portfolio by focusing on:
- Customer Enablement & Onboarding: Guiding new teams through implementation, onboarding, and training to ensure a smooth start and foundational success.
- Account Health & Engagement: Proactively managing user adoption, stakeholder alignment, and account health to promote long-term success, retention, and growth opportunities.
- Process Optimization & Solution Design: Collaborating with customers to identify critical business processes, map them to scalable solutions, and drive efficiency through ongoing refinement and performance insights.
- Innovation Adoption & Workflow Automation: Empowering customers to leverage emerging features and technologies, including AI and automation, to enhance productivity, streamline operations, and deliver real-world impact.
CORE RESPONSIBILITIES
Senior Technical Account Manager - Customer Success at ClickUp act as the strategic and technical owner of the customer relationship, ensuring every customer achieves measurable success through ClickUp product and AI feature set.
- New Customer Onboarding
- Lead or support the end-to-end onboarding and implementation of ClickUp, from discovery and solution design to training and go-live support.
- Translate functional and technical requirements into scalable ClickUp solutions, including workflows, templates, hierarchies, and automations.
- Guide customers through foundational setup, integration, and enablement, while promoting best-practices and system governance and change management.
- Account Health Management
- Monitor seat utilization, adoption trends, and Champion/Stakeholder engagement.
- Build and execute adoption plans and account reviews to maintain or improve health.
- Identify risks early and build recovery plans in partnership with the account team.
- Deliver ongoing change management and enablement, ensuring customers continue to evolve and mature with the platform.
- Workflow Mapping (IER Framework)
- Conduct Intake → Execution → Reporting (IER) cycles for key workflows.
- Lead discovery sessions to map current-state vs. future-state processes.
- Recommend optimizations and create workflow templates to scale across teams.
- AI Enablement & Agent Deployment
- Drive adoption of ClickUp AI and build custom workflow Agents tied to customer use cases.
- Partner with customers to define and deliver new AI automations that align with business KPIs.
- Provide technical training and consultation on AI and automation best practices, including prompt design, agent architecture, and scaling use cases across teams.
- Track and report AI usage and credit consumption against plan.
- Customer Success & Expansion
- Serve as the technical partner to assigned accounts, connecting adoption to business value.
- Generate qualified leads through data-driven insights and AI usage analysis.
- Drive cross-functional alignment to position renewals, expansions, and AI upsells.
- Cross-Functional Collaboration
- Act as the voice of the customer, translating business objectives and pain points into actionable insights for Product, Engineering, and Support.
- Partner with account teams to maintain alignment between delivery and success.
CORE SKILLS & COMPETENCIES
- Technical Acumen: Deep understanding of ClickUp platform capabilities, automation logic, integrations, and AI Agent functionality. Able to translate business needs into technical solutions.
- AI Expertise: Familiar with generative AI concepts, prompt design, and automation frameworks. Skilled at identifying and scoping AI use cases and consumption plans.
- Consultative Discovery: Exceptional at workflow analysis, process design, and identifying friction points. Uses structured discovery to map customer needs into ClickUp.
- Project and Program Management: Ability to manage complex customer programs with multiple stakeholders, deadlines, and outcomes. Skilled at running structured account plans.
- Data and Reporting: Comfortable using dashboards and metrics to communicate health, adoption, and ROI. Interprets usage data to drive recommendations.
- Customer Engagement: Executive presence and strong communication skills. Builds trust at both ATL and BTL levels through credibility and clarity.
- Account Ownership: Full accountability for assigned book of business: proactive, organized, and driven to achieve measurable outcomes.
- Collaboration and Influence: Works cross-functionally with account team, Product, and Sales to align on outcomes. Influences without authority through insight and results.
#LI-NMR #LI-Remote
Equal Opportunity Employer
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Privacy Notice
ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice
If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details.
Visa Sponsorship
Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
Fraud Alert
ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com.
AI Processing Notice
ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.
Location: Rochester Hills, United States
Keller Executive Search is seeking a senior operations executive on behalf of an established premium food retailer and foodservice operator. The business brings together specialty grocery, fresh departments, scratch culinary production, bakery and pastry operations, purchasing, catering, and off-site foodservice. Its customers expect consistently high standards of freshness, quality, convenience, and service.
This is a broader mandate than conventional store management. The successful executive will progressively assume responsibility for company-wide day-to-day operations and financial performance, integrating people, production, purchasing, service, safety, and commercial outcomes.
The opportunity suits a proven food operator ready to take genuine enterprise accountability. The mandate is to strengthen operating discipline, improve margins and profitability and develop the leadership structure. Success will require hands-on credibility, rigorous P&L leadership, and the judgment to improve performance without compromising food quality, safety, or the premium customer experience.
Key Responsibilities
Assume day-to-day operational and financial leadership
Integrate operations across scratch food production, bakery and pastry, fresh retail departments, catering, and off-site foodservice
Own budgeting, P&L performance, forecasting, variance reviews, and departmental financial reporting
Improve recipe costing, food cost, yields, waste, shrink, purchasing discipline, and operating profitability
Establish production plans, operating rhythms, performance measures, and clear accountability across departments
Lead approximately direct reports and a wider workforce of employees through managers and department heads
Align labor planning and scheduling with sales, service requirements, and production volume
Oversee supplier strategy, ordering practices, inventory levels, vendor terms, and purchasing negotiations
Maintain effective food safety, quality-control, escalation, and corrective-action processes
Protect house-made quality and the premium customer experience while improving margins
Assess the management structure after learning the business and recommend appropriate roles, reporting lines, and decision rights
Develop capital-expenditure priorities for production, kitchen, bakery, and retail operations
Provide ownership with clear performance reporting, timely escalation, and evidence-based recommendations
Additional Information
Permanent executive appointment
Fully onsite in Rochester Hills, Michigan
Approximately 10% travel
Requirements
Senior cross-functional operations leadership in prepared foods, specialty grocery, foodservice, catering, commercial bakery, commissary, or a comparable food environment
Direct responsibility for food preparation or production, food costs, ordering, purchasing, yields, and waste control
Manager-of-managers experience leading department heads or senior managers across a substantial workforce
Broad decision-making authority and accountability for operational results beyond a single department or advisory function
Meaningful P&L, budgeting, forecasting, and departmental margin-management experience
Track record of improving food cost, labor productivity, margins, or profitability
Experience managing labor planning and productivity in a complex, labor-intensive operation
Working knowledge of food safety, quality controls, issue escalation, and corrective action
Ability to learn a complex operation, earn stakeholder confidence, and progressively assume operating authority
Preferred
Leadership experience in premium or specialty grocery with substantial prepared-food operations
Depth in scratch kitchens, commissaries, central production, or large culinary programs
Oversight of bakery, pastry, fresh departments, catering, or off-site foodservice
Experience with supplier negotiation, fresh-category merchandising, assortment, pricing, and inventory economics
Capital-expenditure planning and execution experience
Successful experience reporting directly to active owners or founders
Benefits
Base salary of $200,000–$250,000 USD annually
Performance bonus
Medical benefits
401(k) plan
PTO
Equal Employment Opportunity and Non-Discrimination Policy
Equal Employment Opportunity Statement:
Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability, genetic information, or any other legally protected status.
Commitment to Diversity:
Keller Executive Search and its clients are committed to fostering a diverse and inclusive work environment where all individuals are valued and respected.
Reasonable Accommodations:
Both Keller Executive Search and our clients are committed to providing reasonable accommodations to individuals with disabilities and pregnant individuals. We engage in an interactive process to determine effective, reasonable accommodations.
Compensation Information:
For client positions, compensation information is available in the job post. If not provided, it will be shared during the interview process in accordance with applicable laws. When required by law, salary ranges will be included in job postings. Actual salary may depend on skills, experience, and comparison to current employees in similar roles. Salary ranges may vary based on role and location.
Compliance with Laws:
Both Keller Executive Search and our clients comply with federal, state, and local laws governing nondiscrimination in employment. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Workplace Harassment:
Both Keller Executive Search and our clients expressly prohibit any form of workplace harassment based on race, skin color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
E-Verify Participation: Keller Executive Search and/or our clients may participate in E-Verify. Information about E-Verify participation will be provided during the application process where applicable.
Privacy and Pay Equity:
California Residents:
For more information about the categories of personal information we collect for recruiting and employment purposes, please review our Privacy Policy at
www.kellerexecutivesearch.com.
Colorado, Nevada, New York City, California, and Washington Residents: Compensation information is available in the job post or will be provided during the interview process if not initially available.
Both Keller Executive Search and our clients are committed to pay equity and conduct periodic pay equity analyses in accordance with applicable laws.
State-Specific Information:
Rhode Island:
We do not request or require salary history from applicants.
Connecticut: We provide wage range information upon request or before discussing compensation.
New Jersey: We do not inquire about salary history unless voluntarily disclosed.
Veteran Status:
Both Keller Executive Search and our clients provide equal employment opportunities to veterans and comply with applicable state laws regarding veteran preference in employment. If you are a veteran, please inform us during the application process.
Genetic Information:
In accordance with federal and state laws, both Keller Executive Search and our clients do not discriminate based on genetic information. We do not request or require genetic information from applicants or employees, except as permitted by law.
Local Laws:
Both Keller Executive Search and our clients comply with all applicable local laws and ordinances regarding employment practices in the areas where we operate.
Use of Artificial Intelligence in Recruitment
Keller Executive Search and our clients may use artificial intelligence (AI) tools to assist in the recruitment and candidate evaluation process. These tools are used exclusively to support human decision-making by helping to review and assess candidate qualifications and materials. AI is never used to automatically reject, disqualify, or make final hiring decisions about candidates. All AI-assisted evaluations are reviewed by experienced recruitment professionals, and all hiring decisions are made by qualified human recruiters. Our use of AI is designed to enhance fairness, consistency, and efficiency while maintaining our commitment to equal employment opportunity and non-discrimination principles.
Note: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.
Location: Bengaluru, India
We are looking for a Senior AI Quality Engineer (L3+) with strong Python skills and hands-on experience testing AI and ML systems. You will analyze requirements, define evaluation strategies, build automated checks, validate models and outputs, test APIs and data pipelines, verify defects through resolution, and contribute to release readiness for your assigned product area. You will both evaluate AI systems and design, build, and operate QE agents for the software testing life cycle.
AI-assisted work is part of everyday QE practice on this engagement, with Ragas, DeepEval, promptfoo, Cursor, and other AI and ML tools used for evaluation, scripting, test generation, analysis, and maintenance.
You will also build golden datasets, calibrate LLM-as-judge methods, test agentic workflows and RAG systems, implement self-healing and intelligent test approaches, and diagnose quality, safety, performance, and cost failures across distributed AI services.
This position is intended for Hyderabad-based candidates who are available to work from the office.
The client delivers AI agents, retrieval systems, models, and data pipelines across a broad technology landscape. Quality is part of delivery through evaluation gates, automated regression, model and data validation, security and privacy checks, and evidence that a release is ready.
Python is the primary language for AI evaluation, model validation, API testing, data-pipeline quality, and QE agent design. The role combines deterministic automation with probabilistic evaluation to assess AI behavior across models, data, retrieval, tools, and integration surfaces, and designs and operates agents that support the software testing life cycle.
Analyze requirements and define evaluation strategies, golden datasets, regression benchmarks, baselines, thresholds, and blocking metrics with domain-expert review.
Design, build, and orchestrate AI agents, persona-based workflows, and reusable skills for the STLC using LangChain, LangGraph, or Semantic Kernel.
Build automated evaluations and benchmarks for LLMs, agents, RAG, retrieval, tool trajectories, and contracts using Ragas, DeepEval, and promptfoo.
Calibrate LLM-as-judge against human grading, manage non-determinism through repeated runs, and detect regression and drift.
Write and maintain Python and pytest automation for AI, ML, API, data, and integration workflows.
Use Cursor and agentic tools to analyze requirements, generate and review tests, and maintain evaluation suites.
Validate deep-learning, reinforcement-learning, and predictive models using LangChain.
Build AI-assisted STLC workflows for requirements analysis, test design, script generation, execution, self-healing, failure analysis, and defect triage, plus intelligent test selection and defect prediction.
Integrate LLMs, APIs, embeddings, vector databases, retrieval pipelines, and enterprise data sources into QE frameworks using Python.
Test REST and streaming APIs, agent tools, and RAG and MCP integrations, including authentication, errors, retries, and recovery.
Test data and retrieval pipelines for schema integrity, lineage, idempotency, fallback, promotion gates, and rollback.
Integrate evaluations, benchmarks, and agent workflows into QE frameworks and CI/CD on GitHub Actions, review Allure results, and keep TestRail aligned with automated coverage.
Test prompt injection, jailbreaks, unsafe tool use, data exfiltration, access control, PII controls, and guardrails.
Measure accuracy, relevance, groundedness, hallucination, retrieval quality, agent reliability, latency, throughput, token use, and cost, and diagnose distributed failures.
Implement tracing, monitoring, and production evaluation using Langfuse, LangSmith, or a comparable AI observability platform.
Deploy and operate QE agents on Amazon Bedrock AgentCore or a comparable agent platform, with governance and human oversight.
Deploy and validate AI and ML solutions on AWS or Azure, including secrets, database services, and cloud-native test infrastructure.
Report, track, and verify defects in Jira, and work with domain experts, product, and engineering on traceable coverage and untested scope.
Contribute to release readiness for the assigned product area without owning sign-off for the whole team.
Strong Python proficiency with pytest for test and evaluation automation.
Hands-on experience building and orchestrating AI agents and agentic workflows with LangChain, LangGraph, Semantic Kernel, or comparable frameworks.
Hands-on experience building AI evaluations and benchmarks with Ragas, DeepEval, promptfoo, or equivalent tools.
Hands-on use of Cursor or agentic development tools for test generation and maintenance.
Experience defining AI evaluation strategies, golden datasets, regression benchmarks, and LLM-as-judge calibration, including non-determinism and drift.
Experience validating deep-learning, reinforcement-learning, and predictive models with LangChain.
Experience building AI-assisted STLC workflows for requirements analysis, test design, script generation, execution, self-healing, failure analysis, defect triage, intelligent test selection, and defect prediction.
Experience integrating LLMs, APIs, embeddings, vector databases, and retrieval pipelines with automation frameworks in Python.
Experience testing REST and streaming APIs, agent tools, RAG workflows, and MCP integrations.
Experience testing data and retrieval pipelines for correctness, lineage, and safe promotion.
Experience integrating AI evaluation and agent workflows with automation frameworks and CI/CD using GitHub Actions, Allure, TestRail, or equivalent tools.
Experience testing AI security, privacy, access control, and guardrails.
Experience measuring accuracy, relevance, groundedness, hallucination, retrieval quality, agent reliability, latency, throughput, token use, and cost, and diagnosing distributed failures.
Experience with AI tracing, monitoring, and production evaluation using Langfuse, LangSmith, or comparable tools.
Familiarity with AWS, Azure, or GCP cloud AI services and agent platforms for deploying and validating AI and ML solutions.
Experience deploying and operating agents on Amazon Bedrock AgentCore or a comparable agent platform, with governance and human oversight.
Experience managing defects through resolution in Jira or an equivalent tool.
Ability to work with domain experts, product, and engineering on ground truth and coverage gaps.
Experience contributing to release readiness for an assigned product area.
Playwright and TypeScript experience for UI and API automation.
Real-device and cross-browser execution using LambdaTest, Sauce Labs, or an equivalent platform.
Knowledge of AI-driven test optimization and coverage analytics using SeaLights or an equivalent platform.
Experience contributing reusable components to shared automation frameworks and reviewing automation code through Git and GitHub workflows.
Experience managing test data and troubleshooting test environments needed for reliable execution.
Experience triaging security findings and validating operational readiness, monitoring, rollback, and recovery controls.
Experience producing audit-ready evaluation reports and improving shared evaluation patterns, automation libraries, and datasets.
Location: Spain
Who we are
Action1 is an autonomous patch management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes - it just works and is always free for the first 200 endpoints, with no functional limits. By pioneering autonomous OS and third-party patching with peer-to-peer patch distribution and real-time vulnerability assessment and remediation without needing a VPN, it eliminates routine labor, preempts ransomware and security risks, and protects the digital employee experience.
In 2026, Action1 was recognized by Inc. 5000 as the fastest-growing founder-led cybersecurity company in America. At the helm of Action1 are industry veterans Alex Vovk and Mike Walters, American entrepreneurs who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company.
What you'll do
In this quota-carrying, full-cycle sales role, you will be responsible for landing and expanding enterprise accounts across your territory. You will engage directly with IT Directors, Security Leaders, Infrastructure teams, and executive stakeholders to position Action1's patch management and endpoint security platform as a strategic solution. We're looking for someone who understands how enterprise cybersecurity buying works: longer sales cycles, multiple decision-makers, technical validation, security reviews, procurement navigation, and value-based selling.
You will own the full sales process, from pipeline generation to close, and play a key role in helping Action1 expand its enterprise presence in the Spanish market.
Requirements
3+ years of quota-carrying B2B sales experience in SaaS, cybersecurity, IT infrastructure, endpoint management, or adjacent technology solutions
Proven success selling into mid-market or enterprise organizations
Experience engaging IT buyers, including IT Directors, SysAdmins, Security Leaders, Infrastructure teams, and technical decision-makers
Strong ability to generate pipeline and close complex deals in expansive territories
Excellent discovery, consultative selling, and value-alignment skills
Experience managing longer, multi-stakeholder enterprise sales cycles
Strong forecasting discipline and Salesforce hygiene
Ability to operate independently in a fully remote environment while collaborating cross-functionally
Curiosity about cybersecurity, endpoint management, and the evolving needs of modern IT teams
Benefits
Fully remote work, giving you the flexibility you need in the modern world
A multitude of interesting challenges and opportunities
Stable income and flexible working hours, opportunities for promotion
Friendly and professional peers, eager to help and help you grow
Location: Dhahran, Saudi Arabia; Riyadh, Saudi Arabia; Dubai, United Arab Emirates; Lusail, Qatar
We are looking for an experienced Data and AI Architect to lead the development of enterprise data architecture and integrate AI and MLOps capabilities. The role will focus on enabling trusted analytics, scalable AI solutions, and strong data architecture and governance practices across the organization.
Key Responsibilities
Lead the development and evolution of the enterprise data architecture, incorporating AI and MLOps capabilities.
Design scalable and robust data architectures to support analytics, AI, and business requirements.
Enable the trusted and effective use of enterprise data for analytics and AI solutions.
Establish and maintain data architecture and governance practices across the organization.
Support the scalable deployment and integration of AI solutions within the enterprise.
Collaborate with business, technology, data, and AI teams to align architecture with organizational objectives.
Requirements
Requirements
Bachelor’s degree in Computer Engineering or an equivalent qualification.
15+ years of relevant professional experience in data architecture, enterprise architecture, AI, or related fields.
Strong experience in enterprise data architecture and data governance.
Knowledge of AI architecture and MLOps and their integration with enterprise data platforms.
Experience designing scalable data and AI solutions for enterprise environments.
Strong communication, stakeholder management, and technical leadership skills.
Dhahran, Saudi Arabia; Riyadh, Saudi Arabia; Dubai, United Arab Emirates; Lusail, Qatar
Задачи:
— формировать и развивать product vision и стратегию;
— исследовать потребности пользователей и заказчиков;
— выявлять customer pain и формулировать продуктовые задачи;
— анализировать рынок, конкурентов и альтернативные решения;
— формировать и приоритизировать product roadmap;
— управлять backlog продукта совместно с командой разработки;
— формулировать и проверять продуктовые гипотезы;
— определять и отслеживать продуктовые метрики;
— анализировать результаты использования продукта и на их основе принимать решения о дальнейшем развитии;
— взаимодействовать с development-командой, Sales, заказчиками и другими заинтересованными сторонами;
— переводить бизнес-задачи в понятные продуктовые требования;
— участвовать в формировании экономики и коммерческой логики продукта;
— искать точки роста продукта и новые сценарии его применения.
Требования:
— опыт управления IT-продуктом от 3 лет;
— понимание полного продуктового цикла — от discovery и формулирования проблемы до реализации и анализа результата;
— опыт формирования product vision, roadmap и backlog;
— умение работать с гипотезами и метриками;
— понимание customer development и исследования пользователей;
— способность самостоятельно принимать продуктовые решения;
— умение работать одновременно с бизнесом, заказчиками и технической командой;
— системное и аналитическое мышление;
— способность связывать продуктовые решения с конкретным бизнес-результатом.
Будет преимуществом опыт работы с B2B/B2G, enterprise-продуктами, федеральными заказчиками или сложными технологическими решениями.
Условия:
— работу над собственным инновационным IT-продуктом;
— возможность реально влиять на product strategy и roadmap;
— сложные задачи на пересечении технологий, бизнеса и государственного/корпоративного рынка;
— работу с крупными B2B/B2G-заказчиками;
— удалённый формат работы из РФ;
— график 5/2, ориентир рабочего времени — 09:00–18:00 по Москве;
— официальное оформление по ТК РФ;
— ДМС;
— необходимое оборудование;
— компенсацию расходов на AI-инструменты;
— профессиональную команду и возможность роста вместе с продуктом.
Задачи:
— Автоматизация группы компаний на базе программных продуктов 1С8 (ДО, Клиент ЭДО, Итилиум).
— Расширение и развитие используемого функционала.
— Интеграция с другими программными продуктами: ERP 2.5, БП 3.0, 1С:УПП.
— Взаимодействие с ключевыми сотрудниками компании при постановке задачи, поиск оптимального решения, формализация требований.
— Решение проблем производительности информационных систем, организация регламентного обслуживания информационных систем.
Требования:
— Опыт разработки конфигураций 1С (типовые и самописные).
— Опыт разработки средств интеграции и взаимодействия системы "1С: Предприятие 8" с другими системами, включая http- и web-сервисы (обязательно).
— Опыт анализа и описания бизнес-процессов.
— Опыт оптимизации кода, встроенных запросов.
— Отличное знание языка программирования, типовых механизмов платформы 1С: Предприятие 8.
— Отличное знание языка запросов 1С: Предприятие 8.
— Отличное знание внутренней архитектуры баз данных платформы 1С: Предприятие 8.
— Опыт работы с данными в формате XML, JSON.
— Опыт работы с криптографией средствами платформы 1С: Предприятие 8.
Условия:
— Работа в аккредитованной IT-компании с командой 500+ специалистов.
— Современное техническое оснащение.
— Комфортный офис (по желанию) с кофе, чаем, фруктами, сладостями, зонами отдыха и спортивным инвентарём.
— Оплата курсов, конференций, митапов, доступ к внутренним тренингам и обмену опытом.
— Живая корпоративная культура с внутренними мероприятиями, тимбилдингом, квизами.
— Программа лояльности: скидки на еду, спорт, отдых, обучение, а также скидки на украшения Sunlight.
— Расширенный ДМС.
Компания использует высоконагруженные базы данных (до 35 ТБ), DevOps-практики, автотесты, SonarQube, RabbitMQ и Kafka для обмена сообщениями. Задачи уровня enterprise, поддержка, оптимизация процессов, автоматизация рутинных операций и улучшение системы. Открытость к техническим и процессным улучшениям.
Задачи:
— Вести проект полного цикла: приоритизировать бэклог, оценивать задачи, планировать релизы, управлять рисками и ожиданиями.
— Самостоятельно собирать требования: проводить интервью, формализовывать их в ТЗ/БФТ, защищать перед заказчиком.
— Прорабатывать интеграционные сценарии совместно с разработчиками.
— Координировать команду 8+ человек: разработчиков, тестировщиков, DevOps.
— Защищать решения перед C-level заказчика.
— Управлять скоупом проекта, контролировать изменения требований и учитывать их влияние на отношения с клиентом.
Требования:
— Опыт работы в аналогичной должности в диджитал-продакшене/агентстве от 5 лет, из них минимум 2 года — в HR-tech проектах (HR-порталы, КЭДО, ERP-интеграции).
— Самостоятельное составление ТЗ и БФТ без передачи этой задачи аналитику; опыт самостоятельного сбора и формализации требований.
— Понимание интеграции с 1С:ЗУП: маппинг сущностей (штатка, сотрудники, оклады, начисления, декреты), JSON-контракты, ночные синхронизации.
— Уверенное взаимодействие с разработчиками и понимание их терминологии: REST API, Kafka, SSO, базы данных.
— Грамотная письменная и устная речь.
— Опыт работы с Jira.
— Готовность работать по часовому поясу Москвы.
Будет плюсом:
— Опыт работы с enterprise-заказчиками и понимание их специфики: долгие согласования, compliance, Legal, бюджетирование.
— Знакомство с кадровым делопроизводством (КДП): понимание разницы между штатной и управленческой структурой, знание понятий ЦФО и аллокация.
— Умение читать архитектурные схемы и уверенно работать с PDF с диаграммами интеграций.
Условия:
— Полностью белая заработная плата.
— Оформление по ТК РФ, оплачиваемый отпуск и больничный с первого рабочего дня.
— Работа в компании с аккредитацией в Минцифры.
— Расширенный пакет ДМС со стоматологией.
— 8-часовой рабочий день с возможностью удаленного формата работы (с 10:00 до 19:00 по Москве).
— Спорт – корпоративный волейбол, беговой клуб и киберспортивные турниры.
— Яркая корпоративная жизнь – более 400 мероприятий в год (корпоративы с оплатой трансфера, разговорный клуб английского, совместные походы в музей, квизы, книжный и киноклуб, мем-чат и многое другое).
— Обучение и участие в профессиональных конференциях.
Location: San Francisco
fal is the generative media ecosystem powering the next generation of AI products. We build the infrastructure, tools, and model access that teams need to move from idea to production, and do it at scale without compromise. For developers and enterprises, fal is the foundation that makes generative media not just possible, but practical: a unified platform where high-performance inference, orchestration, and observability come together to unlock new categories of AI-native products.
As generative media reshapes industries across a market projected to grow by hundreds of billions over the next decade, fal is becoming the ecosystem that ambitious teams build on.
ABOUT THIS ROLE:
Our customer base is growing fast. Enterprises, startups, and developers globally rely on our platform to run generative AI in production. We're hiring a Senior Commercial Counsel to be the main legal partner with our growing go-to-market team.
In this role, you’ll negotiate high-value, high-volume enterprise deals, advise on strategic partnerships, and help drive revenue growth. You’ll also build the playbooks, templates, and processes that let the commercial legal and go-to-market teams move faster.
This role is ideal for a focused, detail-oriented commercial attorney with sound business judgment. You know how to weigh legal risk against strategic goals, give clear and practical advice, and help close deals (not just negotiate paper). You’ll have real ownership, direct access to leadership, and the chance to shape how legal works at one of the fastest-growing AI companies.
You'll sit at the center of revenue at one of the fastest-growing companies in generative AI and get real ownership and direct access to leadership, with room to grow as the legal team scales.
WHAT YOU'LL DO
- Draft and negotiate customer agreements across the book: enterprise MSAs, order forms, API, serverless and renewals and expansions.
- Own the legal relationship with sales, account management and deal desk. Be the person they call first, and help them close.
- Negotiate AI-specific terms: IP and output ownership, data use and retention, model-provider flow-downs, acceptable use and content policies.
- Handle DPAs, security and privacy questions in customer deals, working closely with our privacy and security partners.
- Support model partner and marketplace terms as the catalog grows.
- Flex into infrastructure and vendor agreements alongside our AI Infrastructure counsel when the business needs it.
- Improve our templates, playbooks and approval matrix. Partner with Legal Ops on contract tooling and intake so standard deals get faster every quarter.
REQUIREMENTS/NICE TO HAVE
- 5+ years of commercial legal experience, including meaningful in-house time at a SaaS, cloud, API or AI company.
- A track record of negotiating high volumes of enterprise customer contracts, from standard paper to complex strategic deals.
- Working knowledge of usage-based and consumption pricing models, SLAs, and data protection (GDPR, CCPA, DPAs).
- A business-partner mindset. You're comfortable owning decisions, not just listing options, and you communicate in plain language.
- You keep your balance in a fast, lightly structured environment where priorities shift weekly.
- Active bar membership in good standing (California preferred or able to register as in-house counsel).
- Experience with AI or ML licensing, model partnerships, or content and media licensing.
- Exposure to cloud, compute or infrastructure agreements.
- Experience rolling out or improving contract tooling and playbooks, including using AI to speed up review.
WHAT WE OFFER AT FAL
- Interesting and challenging work
- A lot of learning and growth opportunities
- We offer visa sponsorship and will help you relocate to San Francisco.
- Health, dental, and vision insurance (US)
- Regular team events and offsites
COMPENSATION
- $225k - $275k + equity + comprehensive benefits package
U.S. EQUAL EMPLOYMENT OPPORTUNITY INFORMATION:
fal provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other classification protected by applicable law.
Location: Remote - Australia; Remote - Japan
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Director, Supplier Relations APAC
About the job
Twilio is seeking an experienced
Director, Supplier Relations
to execute our supply strategy, manage regional vendor and carrier partnerships, and lead a team of supplier relations specialists across Asia-Pacific (APAC). In this role, you will translate regional connectivity strategy into operational execution, optimizing COGS, route quality, and direct supplier partnerships. Working closely with cross-functional partners in Sales, Product, Legal, and Operations, you will ensure Twilio's infrastructure reliably aligns with rapid enterprise growth across diverse APAC markets.
Responsibilities
Team Leadership & Development:
Direct, mentor, and manage a team of supplier relations specialists and analysts, fostering operational excellence and regional alignment across APAC.
Supplier Procurement & Negotiations:
Lead commercial negotiations with regional telecommunications carriers, messaging aggregators, and OTT suppliers to secure competitive unit economics (COGS) and expand direct connectivity.
GTM & Product Alignment:
Partner with APAC Sales and Product teams to analyze market demand, forecast capacity needs, and support localized go-to-market strategies for key growth countries.
Route Quality & Analytics:
Continuously monitor supplier performance, route latency, delivery success rates, and margins, using data-driven insights to optimize traffic allocation.
Regulatory & Compliance Execution:
Operationalize regional telecommunications mandates, local sender ID registries, and anti-spam regulations across APAC markets in coordination with Legal and Regulatory teams.
Operational Escalations:
Serve as the primary escalation point for supplier SLA breaches, network disruptions, and service degradations to maintain high platform uptime.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
Minimum of 7 years in the telecommunications or CPaaS industry, with at least 3 years in a leadership or senior supplier/carrier management role.
Deep understanding of APAC telecommunications ecosystems, messaging aggregators, and regional market dynamics.
Proven track record of negotiating commercial supplier agreements and driving unit economics (COGS) optimization.
Experience collaborating with Sales, Product, and Operations to translate revenue demand into supplier capacity.
Strong analytical skills with experience leveraging performance metrics and data tools for route optimization.
Desired:
Professional fluency in English and an additional APAC language (e.g., Japanese, Mandarin, or Bahasa).
Bachelor's degree in Telecommunications, Business, or a related field.
Technical understanding of core communications protocols and standards (e.g., SMPP, SIP, REST APIs, A2P/P2P messaging).
Location
This role will be remote based in key APAC locations (Australia or Japan).
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 20% to 25% regional travel anticipated for supplier engagements and internal team alignment.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Sydney, Australia
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
As 1Password’s Country Manager for Australia and New Zealand (ANZ), you’ll establish and lead our next major international market, building a durable, partner-led growth model across the region. You’ll own regional growth strategy, revenue performance, customer experience and the development of a local go-to-market team spanning Sales, Channel, Business Development, Solutions Engineering and Customer Success. Reporting to the SVP, Sales, this Sydney-based role will help more organizations protect access and strengthen security while shaping how 1Password serves customers and partners across ANZ.
How we’re using AI today
Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.
This is a remote opportunity within Australia.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we're looking for:
- Significant leadership experience in enterprise software, cybersecurity, cloud, identity or a related technology market, including substantial experience in Australia and New Zealand.
- A track record of launching, building or scaling a regional business with accountability for revenue, people, partners and customer outcomes.
- Deep ANZ market credibility and an established executive network across customers, distributors, resellers, service providers and the broader technology ecosystem.
- Proven channel-first leadership, including the ability to create strong partner economics and make indirect routes to market a core operating model.
- Experience leading multiple go-to-market disciplines, such as enterprise or commercial Sales, Channel, Business Development, Solutions Engineering and Customer Success.
- Strong people leadership, commercial judgment and operational discipline across recurring-revenue business models, forecasting, pipeline creation, expansion and retention.
- Preferred: Experience with identity and access management, privileged access, Software as a Service (SaaS) security, developer security or artificial intelligence security; familiarity with complex enterprise buying processes and sales methodologies such as MEDDPICC. Willingness to travel regularly across Australia and New Zealand, with occasional international travel, is expected.
What you can expect:
- Own the ANZ business plan and revenue outcomes across new business, expansion and retention, establishing a clear cadence for forecasting, pipeline inspection, account planning and performance management.
- Translate 1Password’s global strategy into a regional operating plan that reflects local buying behavior, market dynamics, competitive conditions and regulatory requirements.
- Build a channel-first growth engine by developing distributors, resellers and service providers through joint business plans, enablement, clear rules of engagement and measurable pipeline goals.
- Serve as an executive sponsor for priority customers and prospects, strengthening relationships with Chief Information Officers (CIOs), Chief Information Security Officers (CISOs) and other business leaders.
- Recruit, onboard and develop a high-performing Sydney-based team while establishing clear roles and effective collaboration across Sales, Channel, Business Development, Solutions Engineering, Customer Success, Marketing and Support.
- Bring customer insight, competitive intelligence and regional requirements to Product, Engineering and other global leaders, particularly around data residency, regulated industries, public-sector needs and local support.
- Represent 1Password across the ANZ market through executive customer and partner meetings, industry events, advisory forums, stakeholder relationships and locally relevant thought leadership.
What success looks like:
Within your first 12 months, you will:
- Establish 1Password as a credible, locally led security partner across ANZ.
- Build and ramp the core regional team with clear accountability, strong handoffs and a reliable operating cadence.
- Activate a focused distributor and reseller ecosystem that supports pipeline creation, customer adoption, expansion and retention.
- Transition existing ANZ accounts into the local operating model while protecting customer relationships and revenue.
- Accelerate new-business and expansion pipeline while maintaining strong deal quality and partner economics.
- Create an evidence-based plan for public-sector and regulated-industry growth.
- Build trusted partnerships with global Product, Engineering, Marketing, Customer Experience and go-to-market leaders.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. The way we bring those values to life every day is guided by our 1Password Behaviors for Success https://1password.com/blog/how-to-interview-with-confidence-at-1password.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: San Francisco
fal is the generative media ecosystem powering the next generation of AI products. We build the infrastructure, tools, and model access that teams need to move from idea to production, and do it at scale without compromise. For developers and enterprises, fal is the foundation that makes generative media not just possible, but practical: a unified platform where high-performance inference, orchestration, and observability come together to unlock new categories of AI-native products.
As generative media reshapes industries across a market projected to grow by hundreds of billions over the next decade, fal is becoming the ecosystem that ambitious teams build on.
ABOUT THE ROLE
As an Inbound Sales Development Representative (SDR), you’ll be the first point of contact for potential customers exploring how to build and scale their Generative Media initiatives. You’ll qualify inbound leads, uncover customer needs, and collaborate closely with Account Executives to create opportunities that drive Fal’s growth.
This is an opportunity to directly impact revenue growth at a fast-moving startup while building foundational skills in AI sales, customer engagement, and go-to-market execution.
KEY RESPONSIBILITIES
- Qualify inbound leads from marketing campaigns and website inquiries to identify potential customers and new opportunities.
- Perform discovery to understand each prospect’s business goals, media workflows, and AI infrastructure needs.
- Manage all inbound leads from initial contact to sales-qualified opportunity, maintaining organized and accurate pipeline data.
- Collaborate with Marketing on campaigns to optimize inbound lead generation and conversion rates.
- Become an expert on Fal’s platform capabilities to communicate its value to technical and non-technical audiences effectively.
- Partner with Account Executives to hand off qualified leads and ensure seamless prospect experiences.
- Track engagement metrics and contribute insights to improve lead quality and targeting.
WHAT WE’RE LOOKING FOR
- 1–2 years of experience in an SDR, BDR, or lead generation role preferred, but not required.
- Strong communication skills—especially over phone, video, and chat—with the ability to listen, learn, and connect authentically.
- Genuine curiosity about AI, Generative Media, and emerging technologies.
- Highly motivated, competitive, and results-driven—someone who thrives in a fast-paced, goal-oriented environment.
- Excellent organization and time management skills with strong attention to detail.
- Collaborative team player with a positive attitude and eagerness to grow within a high-performing sales organization.
YOU'LL THRIVE HERE
- Passionate about AI and excited to help customers unlock new creative possibilities with Generative Media.
- Enjoy connecting with people and uncovering how technology can solve real business challenges.
- Love building processes and systems in a startup environment where your input shapes how we grow.
- Embrace experimentation, feedback, and continuous learning to refine your skills.
- Take pride in being part of a collaborative, mission-driven team transforming how AI creativity scales.
WHAT WE OFFER AT FAL
- Interesting and challenging work
- Competitive salary and equity
- A lot of learning and growth opportunities
- We are currently hiring in downtown San Francisco.
- Health, dental, and vision insurance (US)
- Regular team events and offsites
COMPENSATION
- $90,000 - $120,000 OTE (80/20) + equity + comprehensive benefits package
U.S. EQUAL EMPLOYMENT OPPORTUNITY INFORMATION:
fal provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other classification protected by applicable law.
Location: SF Office
fal is the generative media ecosystem powering the next generation of AI products. We build the infrastructure, tools, and model access that teams need to move from idea to production, and do it at scale without compromise. For developers and enterprises, fal is the foundation that makes generative media not just possible, but practical: a unified platform where high-performance inference, orchestration, and observability come together to unlock new categories of AI-native products.
As generative media reshapes industries across a market projected to grow by hundreds of billions over the next decade, fal is becoming the ecosystem that ambitious teams build on.
ABOUT THIS ROLE:
As a Sales Development Representative, you’ll play a key role in driving growth by identifying high-potential prospects, building meaningful relationships, and introducing businesses to the possibilities of generative AI.
You’ll use research-driven prospecting and personalized outreach across email, phone, and LinkedIn to engage decision-makers and technical stakeholders. Working closely with Sales and Marketing, you’ll help refine messaging, share market insights, and communicate Fal’s value proposition to prospects. This role is ideal for a proactive, curious, and results-driven individual who thrives in a fast-paced startup environment, enjoys learning about AI and developer tools, and is excited to help businesses discover how cutting-edge AI technology can transform their workflows and products.
The ideal candidate is results-driven, curious about the evolving AI landscape, and thrives in a fast-paced startup. You’re confident initiating outreach, navigating nuanced product discussions, and showing prospects how generative AI can impact their business.
WHAT YOU’LL DO
- Drive pipeline by prospecting into key accounts via email, calls, and LinkedIn
- Craft personalized outreach to high-priority leads through research-driven targeting
- Communicate Fal’s value proposition and act as a brand ambassador
- Collaborate with Sales and Marketing to refine messaging based on market feedback
- Stay informed on AI/ML trends to engage in relevant, technical conversations
QUALIFICATIONS/NICE TO HAVE:
- 1–3 years of experience in a customer facing role, especially in fast-moving tech environments such as AI and SaaS
- Track history or being able to engage with technical stakeholders
- Excellent communication and interpersonal skills, you are always “on”
- Know how to move fast and iterate
- Familiarity with the latest CRM systems and sales engagement tools
- Bonus: you’re familiar with AI, dev tools, or creative communities and love staying at the edge of what's possible
WHAT WE OFFER AT FAL
- Interesting and challenging work
- Competitive salary and equity
- A lot of learning and growth opportunities
- We are currently hiring in downtown San Francisco.
- Health, dental, and vision insurance (US)
- Regular team events and offsites
COMPENSATION
- $100,000 - $130,000 OTE (80/20 split) + Equity and Benefits
U.S. EQUAL EMPLOYMENT OPPORTUNITY INFORMATION:
fal provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other classification protected by applicable law.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Commercial Finance Manager, Carrier Relations
About the job
Join the Finance team supporting carrier supplier negotiations and wholesale trading transactions. In this role, you will lead the financial assessment of complex agreements, shape commercially sound deal structures, and deliver clear recommendations to executive decision-makers. While Carrier Relations leads the direct supplier negotiations, you will serve as their strategic Finance partner—owning the deal economics, mitigating financial risk, and ensuring approval quality.
Responsibilities
In this role, you’ll:
Lead financial diligence for complex and high-value carrier agreements and relevant wholesale transactions across, including those with nonstandard commercial structures. Evaluate pricing, margin, regulatory pass-through fees, commitments, payment terms, cash flow impacts, and other sources of financial exposure.
Build and review deal models and scenarios that show how proposed terms perform under changes in volume, traffic mix, rates, and other key assumptions. Recommend structures and negotiation guardrails based on the analysis.
Partner with Carrier Relations, Routing Operations, and other stakeholders to drive resolution of financial deal decisions, document trade-offs, and move deals through the appropriate approval path. Escalate material exceptions to executive committees with a clear recommendation.
Own the design and continuous improvement of the Deal Desk Finance process, including required inputs, review steps, approval guardrails, exception handling, and handoffs. Establish standardized deal models and analysis practices, and define business requirements for Salesforce or other enterprise workflows. Partner with Systems and business teams on solution design, testing, and adoption.
Track key commitments and deal assumptions after signature, identify emerging exposure, and use actual performance to improve future deal decisions and guardrails.
Identify recurring deal themes, risks, and opportunities, and translate them into practical improvements to policy, process, and commercial strategy.
Coach senior analysts on modeling, financial judgment, and executive recommendations. Partner with the Finance Director to build and refine how the Carrier Deal Desk operates.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
8+ years in commercial finance, strategic finance, procurement finance, pricing, Deal Desk, or a related analytical role involving complex commercial agreements.
Strong financial modeling skills and the judgment to independently evaluate supplier economics, test assumptions, assess risk, and recommend a course of action.
Demonstrated experience leading the financial strategy for high-stakes vendor negotiations, including structuring pricing, volume commitments, cash flow terms, and mitigating nonstandard commercial risks.
Ability to influence senior stakeholders across Finance and commercial teams, communicate financial trade-offs clearly, and move ambiguous decisions toward resolution.
Experience establishing analytical standards, financial guardrails, or approval processes and coaching other analysts as a senior individual contributor.
Strong working knowledge of Salesforce or similar workflow systems and enterprise financial systems; Oracle experience is a plus.
Desired:
Strongly preferred: Experience with telecommunications carriers, CPaaS, wholesale messaging or voice, or carrier relations, including familiarity with carrier pricing, routing economics, supplier agreements, and volume-based commercial structures.
Spanish or Portuguese language skills are a plus.
Location
This role will be remote, but is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $96,640 - $120,800.
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $102,240 - $127,800.
Based in the San Francisco Bay area, California: $113,600 - $142,000.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role are intended to be accepted until 01/01/2027 but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Проект для крупнейшего коммерческого банка.
Задачи:
— Составлять тестовую документацию: тест-кейсы, тест-планы, чек-листы, протоколы тестирования релизов;
— Изучать и оценивать требования к ПО на предмет полноты и покрытия функциональности;
— Функциональное, регрессионное, интеграционное тестирование;
— Анализ, воспроизведение, локализация дефектов;
— Участие в создании автотестов;
— Работа в JIRA, Confluence, Bitbucket.
Требования:
— Высшее техническое образование;
— Опыт тестирования enterprise решений от 3 лет;
— Знание методик тестирования;
— Опыт тестирования REST API;
— Знание JSON и XML (XSD);
— Умение работать с консолью браузера;
— Знания JavaScript;
— Умение писать автотесты на фреймворке Jest с использованием Selenium.
Условия:
— Формат работы: удаленно (Москва) с посещением офиса раз в 2 недели для командных мероприятий;
— Оформление по ТК РФ;
— Профессиональное развитие в команде экспертов;
— Участие в крупных проектах с высоконагруженными системами;
— ДМС со стоматологией, начиная с ИС;
— Скидки на изучение иностранных языков от Skyeng: корпоративная скидка 20% на занятия для сотрудника и его родственников;
— Реферальная программа: бонус за рекомендации;
— Скидки на фитнес от Xfit и FitMost;
— Оплата курсов;
— Техника для работы (ноут и все необходимое).
УдалённоМосква; Сейчас мы находимся в поиске AQA engineer (JavaScript)
Location: New York, United States
Who We Are
At OKX, we believe the future will be reshaped by crypto and blockchain technology. We operate a leading global crypto platform and build products and services designed to expand access to the digital-asset ecosystem.
Across our global organization, we value ownership, sound judgment, collaboration, innovation, and the ability to operate effectively in a fast-moving and continuously evolving environment.
Recruiting should insert the current approved
OKX
corporate “Who We Are” language when the position is posted.
About the Team
The
Fraud
Investigations Team (FIT)
is a First Line of Defense function within OKX’s
Risk organization
responsible for identifying, assessing, investigating, and helping manage significant internal and external fraud risks affecting the company, its customers, personnel, and operations.
FIT conducts and supports complex investigations involving digital assets, internal and external fraud, employee misconduct, insider threats, unauthorized access or misuse of information, vendor and third-party misconduct, account compromise, social engineering, collusion, conflicts of interest, and other significant fraud-related matters.
The team works closely with Legal, HR, Information Security,Engineering, Physical Security, Compliance, Finance, Operations, and other functions across OKX.
About the Opportunity
We are looking for an experienced
Senior Analyst, Blockchain Investigations &
Fraud
Intelligence
to join FIT.
This is first and foremost a
blockchain investigations role
requiring significant hands-on expertise tracing digital assets across complex blockchain ecosystems. The successful candidate must be capable of independently conducting sophisticated on-chain investigations, developing and testing attribution hypotheses, identifying relationships among wallets and entities, following assets through multiple chains and protocols, and translating highly technical blockchain activity into clear investigative findings.
Blockchain analysis is a specialized investigative discipline. Accordingly, we are seeking someone who understands not only how to operate commercial tracing platforms, but also the
underlying blockchain architecture, transactional mechanics,
attribution
methodologies, clustering techniques, tracing limitations, and evidentiary considerations
necessary to reach reliable conclusions.
The role extends beyond on-chain analysis. The Senior Analyst will combine blockchain intelligence with enterprise data, system logs, transactional records, open-source information, and other evidence to support complex fraud and insider-risk investigations.
The position will also provide analytical support to the Global Physical Security Team (PST) on selected protective-intelligence and threat-assessment matters.
The Senior Analyst will directly manage
one Analyst
and will be expected to serve as a subject-matter resource for blockchain investigations and analytical methodology across FIT.
What You’ll Be Doing
Blockchain Investigations & Digital-Asset Intelligence
Lead and conduct complex
blockchain investigations and transaction tracing
across multiple wallets, counterparties, entities, blockchains, tokens, protocols, and digital-asset ecosystems.
Trace the
origin, movement, conversion, layering, consolidation, and ultimate disposition of digital assets
, including activity spanning multiple intermediaries and blockchain environments.
Conduct investigations using tools such as
Chainalysis
Reactor
, TRM Labs, Elliptic, or comparable blockchain intelligence platforms
, while understanding the methodologies and limitations underlying platform-generated attribution.
Analyze activity involving
centralized exchanges, self-hosted wallets, decentralized exchanges, cross-chain bridges, mixers, privacy-enhancing technologies,
DeFi
protocols, smart contracts, stablecoins, NFTs, OTC activity, gambling platforms, and other relevant ecosystems
.
Trace assets across
multiple chains and cross-chain transactions
, identifying continuity of funds where technically supportable and clearly documenting assumptions or limitations where definitive attribution is not possible.
Analyze transaction graphs, address relationships, behavioral patterns, clusters, counterparties, timing, amounts, transaction sequencing, and other relevant blockchain indicators.
Understand and appropriately apply
wallet-clustering and
attribution
methodologies
, including the limitations and potential for false attribution associated with particular heuristics.
Independently evaluate blockchain intelligence rather than relying solely on automated labels, risk scores, or vendor-generated attribution.
Corroborate on-chain findings, where appropriate, with
internal account records,
KYC
/
KYB
information, transaction data, access information, open-source intelligence, legal-process returns, or other available evidence
.
Identify relationships among blockchain addresses, OKX accounts, external counterparties, individuals, organizations, vendors, affiliates, and other relevant entities.
Reconstruct complex transaction flows and create clear
fund-flow diagrams, transaction maps, timelines, and visualizations
that allow investigators and nontechnical stakeholders to understand the movement of assets.
Analyze blockchain activity associated with suspected
fraud
, theft, account takeover, social engineering, insider activity, collusion, payment diversion, asset misappropriation, or other misconduct
.
Identify new wallets, counterparties, entities, or transactional patterns that may generate additional investigative leads.
Clearly document the methodology, assumptions, confidence level, and limitations associated with blockchain findings.
Distinguish between
confirmed
attribution
, vendor attribution, analytical inference, behavioral similarity, and an unverified investigative hypothesis
.
Avoid presenting blockchain proximity, exposure, clustering, or a commercial risk score alone as proof of ownership, control, intent, or misconduct.
Maintain current knowledge of emerging
blockchain technologies, protocols, tracing methodologies, obfuscation techniques,
fraud
typologies, and developments affecting blockchain
attribution
or investigations
.
Fraud
Investigations & Investigative Intelligence
Conduct and support investigations involving
internal and external
fraud
, employee misconduct, insider threats, vendor and third-party misconduct, collusion, conflicts of interest, asset misappropriation, unauthorized access, credential misuse, and other significant fraud risks
.
Combine blockchain findings with off-chain evidence to develop a
comprehensive investigative picture rather than treating blockchain activity in isolation
.
Develop investigative hypotheses and objectively test those hypotheses against available evidence, including information that supports, contradicts, or fails to establish the hypothesis.
Conduct
timeline reconstruction, link analysis, relationship mapping, pattern analysis, clustering, and comparative analysis
across individuals, accounts, wallets, devices, systems, transactions, and entities.
Support investigations involving
account takeover, impersonation, social engineering, business-email compromise, payment diversion, affiliate misconduct, and trusted-party abuse
, particularly where a digital-asset, employee, vendor, or enterprise nexus exists.
Analyze vendor, affiliate, partner, and other third-party activity for indicators of billing irregularities, undisclosed relationships, conflicts of interest, unusual payments, control circumvention, or other potential misconduct.
Support investigative interviews by developing transaction timelines, identifying inconsistencies or information gaps, organizing evidence, and identifying appropriate areas for follow-up.
Enterprise Data & Insider-Risk Analytics
Analyze appropriately authorized information including
system and access logs, authentication records, audit trails, customer-account activity,
KYC
/
KYB
information, transaction records, payment information, case-management records, vendor information, and relevant security telemetry
.
Correlate blockchain activity with enterprise data to identify possible connections among
wallets, accounts, employees, customers, vendors, devices, transactions, and other relevant entities
.
Support investigations involving suspected unauthorized access, information misuse or exfiltration, credential compromise, control circumvention, unauthorized disclosure, or abuse of privileged access.
Identify anomalous behavior or access patterns that may warrant additional investigation.
Develop repeatable analytical methodologies capable of processing and correlating information from disparate systems.
Use appropriate scripting, database querying, data visualization, and analytical technologies to efficiently analyze large or complex datasets.
Investigative Reporting & Evidence
Prepare clear, concise, and well-supported
blockchain investigation reports, investigative memoranda, executive summaries, transaction-flow diagrams, link charts, timelines, and other analytical products
.
Explain complex blockchain concepts and transaction activity in plain language suitable for
investigators, senior management, Legal, regulators, or
law enforcement
, as appropriate.
Clearly distinguish among
allegations, investigative leads, known facts, third-party
attribution
, analytical judgments, assumptions, information gaps, and substantiated conclusions
.
Ensure analytical conclusions are proportionate to the evidence and do not imply greater certainty than the underlying blockchain or other data supports.
Maintain sufficient documentation to allow significant blockchain findings to be
reviewed, reproduced, and understood by another qualified analyst
.
Preserve and handle investigative records in accordance with applicable
evidence-preservation, chain-of-custody, confidentiality, privacy, access-control, and need-to-know requirements
.
Support appropriately authorized law-enforcement, regulatory, litigation, or legal matters in coordination with the appropriate company functions.
Protective Intelligence & Physical Security Support
Provide analytical support to PST on selected matters involving threats or concerning activity directed toward employees, executives, offices, events, or other company interests.
Conduct authorized open-source, link, timeline, blockchain, financial, or other analytical research where relevant to understanding the identity, relationships, capabilities, or activity associated with a potential threat.
Assist in evaluating available information relating to
credibility, corroboration, intent, capability, access or opportunity, targeting, escalation, timing, and other relevant indicators
.
Prepare objective analytical products identifying known facts, analytical judgments, material information gaps, uncertainties, and appropriate confidence levels.
Support PST’s assessment while preserving
PST’s responsibility for protective-security decisions and operational response
.
Leadership & Development
Directly manage and develop one Junior Analyst, including
work allocation, coaching, technical development, quality assurance, and review of analytical work product
.
Serve as a FIT
subject-matter resource for blockchain investigations and on-chain analytical methodology
.
Review blockchain analysis for technical accuracy, appropriate methodology, corroboration, reasonable attribution, and evidentiary support.
Train and mentor junior personnel in transaction tracing, blockchain intelligence platforms, analytical reasoning, documentation, and investigative methodology.
Help establish consistent standards for
blockchain investigations,
attribution
, documentation, quality assurance, and reporting
.
Participate in time-sensitive investigations affecting a global organization, including occasional work outside normal business hours when required.
What We Look For In You
7+ years of relevant investigative or analytical experience
, with meaningful professional experience specifically conducting
cryptocurrency or blockchain investigations
.
Demonstrated hands-on expertise independently conducting
complex blockchain tracing investigations
, rather than solely reviewing blockchain alerts or commercial risk scores.
Advanced proficiency with one or more blockchain intelligence platforms such as
Chainalysis
Reactor
, TRM Labs, Elliptic, or comparable technology
.
Strong understanding of how blockchain intelligence platforms derive attribution, clustering, exposure, and risk information—and the
limitations associated with those methodologies
.
Demonstrated understanding of blockchain fundamentals, including
wallets and addresses, transactions, UTXO and account-based models, tokens, smart contracts, block explorers, transaction fees, confirmations, and blockchain-specific transactional structures
.
Strong understanding of digital-asset ecosystems including
centralized exchanges, self-hosted wallets,
DeFi
, DEXs, stablecoins, cross-chain bridges, mixers, privacy-enhancing mechanisms, and other relevant technologies
.
Demonstrated ability to trace assets across
multiple chains, protocols, and intermediaries
and recognize when technical limitations prevent definitive continuity or attribution.
Experience conducting
transaction-graph analysis, wallet
attribution
, clustering, counterparty analysis, transaction-flow reconstruction, and investigative link analysis
.
Ability to critically assess blockchain attribution and distinguish among
technical facts, commercial vendor intelligence, analytical inference, and unsupported assumptions
.
Experience integrating blockchain intelligence with
off-chain evidence and enterprise information
to develop investigative conclusions.
Strong knowledge of fraud-investigation principles including corroboration, source evaluation, evidence preservation, timeline development, hypothesis testing, and documentation.
Experience analyzing large or complex datasets and familiarity with tools such as
SQL
, advanced Excel, Python, Splunk, or comparable data-analysis technologies
.
Ability to clearly explain technically complex blockchain findings to audiences that may have little or no blockchain expertise.
Strong investigative writing skills and demonstrated ability to produce accurate, concise, and defensible analytical products.
Sound judgment and ability to work effectively where evidence is incomplete, conflicting, or evolving.
Demonstrated discretion when handling sensitive employee, customer, investigative, security, or company information.
Demonstrated experience mentoring, supervising, or reviewing the work of junior analysts or investigators.
Nice to Haves
Experience conducting blockchain investigations within a
cryptocurrency exchange, blockchain analytics company, law-enforcement agency, regulatory organization, financial institution, intelligence function, or investigative consulting environment
.
Experience investigating digital-asset matters involving
fraud
proceeds, theft, account compromise, insider activity, social engineering, asset tracing, or complex cross-chain movement
.
Experience supporting
asset recovery, law-enforcement referrals, subpoenas/legal process, civil litigation, regulatory inquiries, or other matters requiring defensible blockchain analysis
.
Experience investigating insider threats, employee misconduct, unauthorized access, data exfiltration, credential compromise, vendor fraud, conflicts of interest, or trusted-party abuse.
Experience with
OSINT, digital forensics, enterprise logs, security telemetry, or identity and access-management information
.
Experience creating custom blockchain analytics through
APIs,
SQL
, Python, blockchain explorers, node data, or other raw-data sources
, rather than relying exclusively on commercial graphical interfaces.
Relevant blockchain-specific training or certifications, including certifications associated with
Chainalysis
, TRM Labs, or comparable blockchain-analysis platforms
.
Professional certifications such as
CFE, CFCS, CAMS, GIAC, or comparable investigative,
fraud
, financial-crime, cybersecurity, or intelligence credentials
.
What Success Looks Like
Success in this role requires significantly more than knowing how to enter an address into a blockchain analytics platform.
The successful candidate should be able to receive a complex transaction, wallet, allegation, or investigative question and independently determine
how to trace the activity, which chains and protocols are involved, what the available data establishes, what additional information is needed, what
attribution
can reasonably be made, and where the technical or evidentiary limitations prevent a definitive conclusion
.
The individual should be able to move seamlessly between
on-chain and off-chain evidence
, recognizing that a blockchain transaction may establish movement of assets without necessarily establishing the identity, knowledge, intent, or conduct of the person behind a wallet.
They should also be capable of converting a highly technical blockchain investigation into a concise and defensible explanation that an investigator, attorney, executive, regulator, or law-enforcement partner can understand and act upon.
At the same time, this person must be sufficiently versatile to apply the same investigative discipline to
internal
fraud
, insider risk, enterprise data, third-party misconduct, and protective-intelligence matters
when required.
The hierarchy is much clearer this way:
blockchain investigations are the specialized core competency;
fraud
/investigative intelligence is the broader mission; enterprise analytics and PST support are complementary capabilities.
That should materially improve the candidate pool versus a title that makes blockchain expertise appear interchangeable with general data analytics.
OKX Statement:
OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
The salary range for this position is $143,000 - $214,000
The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
, with a preference for candidates based in Singapore; Able to work in a globally distributed team, with flexibility for meetings across US, Europe, and APAC time zones when needed
УдалённоseniorUnited States; ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.