Location: Remote (USA)
Workplace: remote
Arcadia is dedicated to happier, healthier days for all. We believe that there is a better healthcare world – one powered by data. Our platform transforms complex, diverse data into a unified foundation for health, helping organizations deliver better care, boost revenue, and lower costs.
We’re a team of fiercely driven individuals committed to making healthcare more sustainable—and we’re looking for passionate people to help us get there.
For more information, visit arcadia.io.
Why This Role Is Important to Arcadia
Arcadia's data platform powers population health analytics for health plans, ACOs, and provider groups across the country. As a Lead Analytics Engineer — Data Modeling & Quality, you sit at the intersection of data quality ownership and analytical data modeling. You'll own the SQL and DBT layer that transforms raw clinical and claims data into trusted, production-grade datasets, while also serving as the quality authority for the data those models produce.
This is a hybrid role — deeper SQL and DBT expertise than a traditional Data Health Professional, with a more analytical and model-focused scope than a Data Engineering role. You're less focused on pipeline infrastructure and more on the logic, shape, and trustworthiness of the data itself.
What Success Looks Like
In 3 months
Independently triage and resolve pipeline data quality issues
Author at least one new DBT model or refactor an existing one to meet current modeling standards
Understand the end-to-end pipeline from ingress through silver and gold, and be able to trace a data quality issue to its root layer
In 6 months
What You'll Be Doing
DATA MODELING & DBT DEVELOPMENT
Author, review, and maintain DBT models using Spark/Hudi from ingest through bronze and silver
Help clients understand their data model, assumptions, and limitations through intentional validation
Troubleshoot and fix issues, then write DBT tests to catch issues proactively
Optimize SQL performance for slow-running jobs
Partner with Data Engineering on table design, partition strategy, and incremental patterns
DATA QUALITY OWNERSHIP
Triage and classify data quality alerts, distinguishing source-level issues from transform-layer failures
Design and maintain volume monitors and DQ monitors (null rate, distribution, future-date checks)
Author and apply clinical DQ rules (entity volume, field coverage, LOINC coverage, referential integrity) and claims validation rules across silver and gold layers
Conduct quality reviews for connector promotions — evaluating silver entity coverage, validation rule pass rates, and bronze-to-silver transformation correctness
Own the ticket queue for DQ, attribution, hierarchy, and customer-specific data quality issues, writing clear customer-facing findings
CROSS-FUNCTIONAL QUALITY COLLABORATION
Lead data quality reviews during connector installation and promotion (UAT → PRD), including claims validation playbooks and null analysis
Partner with Data Engineering on root-cause triage for errors, ingress anomalies, and silver table issues surfaced through data quality monitoring
Coordinate with the Measure Implementation Team (MIT) when data quality issues affect quality measure scores
Contribute to and enforce data modeling standards across teams
TECHNOLOGIES
Data modeling: DBT-Spark, SQL, Claude
Warehousing: Amazon Redshift, Apache Hudi, AWS Athena
Data quality: volume/DQ monitors, DBT tests
Orchestration: Argo Workflows, Airflow
Source control: Git / GitHub, PR-based review workflows
Observability: Grafana, Jira
Healthcare data: Claims (plan/professional/pharmacy), EHR (clinical entities), MPI
What You'll Bring
Education:
Bachelor's or Master's degree in Computer Science, Statistics, Business, Economics, or a related field
Experience:
Advanced SQL: window functions, complex CTEs, aggregation patterns, performance tuning on columnar databases
DBT: hands-on experience authoring models, tests, macros, and yml documentation; familiarity with incremental strategies
Healthcare data literacy: working knowledge of claims data (professional, institutional, pharmacy), clinical data (EHR entities), and common quality dimensions (member months, coverage rates, null patterns)
Data quality mindset: ability to differentiate source data issues from transform issues, design systematic validation checks, and communicate data quality findings clearly
Skills:
Clear communicator — able to translate technical findings for clients and non-technical stakeholders
Strong analytical judgment — you can look at a distribution and know when something is wrong
Ability to manage several projects simultaneously, leveraging AI tooling to stay organized and efficient
Genuine desire to learn and apply AI tools for operational efficiency
Would Love For You To Have
Experience with Spark SQL and Hudi table format
Familiarity with data quality monitoring tools
Comfortable operating in an AI-first environment using Claude to build/verify various day-to-day workflows
Exposure to population health analytics concepts: HEDIS measures, risk adjustment, value-based care metrics
Python scripting for data investigation and automation
Experience with Argo Workflows or similar orchestration platforms
Healthcare data standards: ICD-10, CPT, NDC, LOINC, NPI
What You'll Get
Work alongside a talented team on some of the most complex and rewarding challenges in healthcare data
Flexible, fully remote work environment with the resources and support to do your best work
Exposure to senior leaders
Be on the front lines of AI adoption — use cutting-edge tools to accelerate your work and shape how the team operates in an AI-first environment
Make a meaningful impact on healthcare data operations by improving the quality, reliability, and trustworthiness of data that drives patient care decisions
Be a part of a mission driven company that is transforming the healthcare industry
Become a member of the talented, energized, diverse and purpose-driven Arcadian Community
About Arcadia
Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website.
Protect Yourself
If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website.
This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.
Location: Colombia
You
Are passionate about technology, wake up every morning to experiment, learn and develop new solutions!
About Us
At DBSync we provide opportunities to use technology that creates innovative and next generation data integration products which helps our employees to cultivate their creativity and sense of belonging. DBSync is a leading provider for data integration and Data warehousing services for both cloud/SAAS-based-on-demand applications. We were incubated by Salesforce.com (as a part of Avankia), before getting spunned off as a separate company. DBSync provides data integration as a SAAS-based, Standalone or hosted integration at a competitive price with a plethora of benefits for business users.
Our main motto is to provide a strong foundation for businesses in solving complex problems and automating their workflows while acting as a pillar of support for all their data integrations needs. At DBSync we encourage innovation and creativity and our team is diverse, comprising a nice mix of cultural blends. We are a family where each talent is recognised and honed for the best of the individual and the company as a whole. We maintain a very professional, learn and excel vision with a hint of a start-up-like environment making each individual feel important and responsible with an equal opportunity to grow to the sky’s limit!
If you have a spirit of enthusiasm to grow beyond horizons, a determination to work hard, confidence to achieve success and influence future visions and products and be a successful part of the next gen trend,DBSync is the place for you!
Our Value System
1. We genuinely care
2. We do not waste time on manual or mundane task
3. We have a fun environment
4. We own it
5. We are experts on what we do
6. We win together
DBSync has been:
We have been rated 4.7 / 5 on G2. We have got around 125 reviews in 2023.
Based on the reviews G2 has awarded DBSync following badges:
-Best Relationship- Winter 2024
-Leader Americas Winter 2024
-Best Results - Winter 2024
-Best Usability - Winter 2024
About the Role
We're looking for a Solutions Sales Engineer to join DBSync. This is a hybrid role that sits between sales and delivery: you'll support the sales cycle through technical discovery, demos, and proof-of-concepts, and you'll work alongside our services team to scope and stand up integration solutions for Mid-Market and Enterprise clients.
DBSync is an iPaaS company. Our value is reliable, maintainable integration between CRMs, accounting systems, and ERPs. The ideal candidate pairs strong integration and data fundamentals with the customer-facing skill to translate technical solutions into business value and uses AI and analytics to make those solutions smarter, not as a substitute for solid integration design.
Roles and Responsibilities:
Solution Design & Scoping: Work with sales and customers to understand source and target systems, data volumes, and sync requirements; design integration solutions and scope the work needed to deliver them.
Technical Demos & POCs: Prepare and deliver demos, proof-of-concepts, and trials of DBSync integrations, showing how data flows and syncs across CRM, accounting, and ERP systems.
Integration Delivery Support: Partner with the services team to build, configure, and validate integration workflows — field mapping, transformation logic, sync triggers, scheduling, and error handling.
Data & Systems Expertise: Apply working knowledge of SQL, APIs, and the object models of common CRM and accounting/ERP systems to design integrations that hold up in production.
Customer Engagement: Support clients through onboarding and adoption, troubleshoot integration issues, and recommend improvements.
AI & Analytics Enablement: Where it adds value, layer AI-driven features (automation, predictive insight, conversational interfaces) onto integration solutions; identify where analytics can surface ROI for the customer.
Feedback & Strategy: Gather client feedback, identify common patterns, and feed them back into product, templates, and sales positioning.
Governance & Compliance: Ensure solutions meet data governance, security, and compliance standards.
Enablement: Train sales teams on integration capabilities and how to position them; document solutions for repeatable delivery.
Cross-functional Collaboration: Act as the bridge between customers, sales, engineering, product, and customer success from concept through operational delivery.s.
Skills and Qualifications:
Required:
Bachelor's degree in Engineering, Computer Science, Business, or a related field — or equivalent experience.
3+ years in technical sales, solutions/sales engineering, integration consulting, data management, or a related technical-customer-facing role.
Hands-on knowledge of CRM systems (Salesforce, Microsoft Dynamics, HubSpot) and accounting/ERP systems (QuickBooks Online, QuickBooks Desktop, Microsoft Dynamics 365 Business Central, NetSuite, or Xero).
Solid grasp of integration concepts: APIs (REST/SOAP), data mapping and transformation, sync logic, scheduling, and error handling.
Proficiency with SQL and comfort working with APIs and tools like Postman.
Excellent communication and customer-facing skills, with the ability to translate technical concepts into business value for non-technical stakeholders.
Strong problem-solving, teamwork, and collaboration abilities.
Fluency in English.
Nice to Have:
Experience with iPaaS or middleware platforms (DBSync, MuleSoft, Boomi, Workato, Celigo, etc.).
Familiarity with AI tools and frameworks (LLMs, chatbots, predictive analytics, automation platforms) and how to apply them to integration and data workflows.
Experience with BI/analytics tools (Power BI, Tableau).
Scripting or automation experience (e.g., Python).
Additional languages beyond English.
Certifications in data analytics, AI/ML, or relevant CRM/ERP platforms.
Work Shift:
U.S. Shift (8:00 AM CST to 5:00 PM CST)
Location:
Colombia (Remote)
For more information about DBSync, visit
https://www.mydbsync.com
Video:
https://www.youtube.com/playlist?list=PLJzycdoERLoekPWNkXEsuih807TQAEnnB
Location: Limassol Cyprus
Workplace: OnSite
About Scorewarrior.
We're a game developer and publisher from Cyprus with one single game in the 4x strategy genre: Total Battle. We're a one-game company on purpose, because in everything we do, we focus
We are currently concentrating on two major goals:
- To make our game #1 in its genre.
- To make our company the best place to work on games.
And we're far from there; we still have a lot of work to do.
That's why we need you.
Let's dive in.
As our marketing Senior Data Scientist you will play a key role in optimizing our marketing strategies by providing meaningful insights through advanced modeling. Your primary focus will be to build predictive models that forecast user payment behavior by Day30, based on in-game activity data collected during the first 7 days of a user’s lifetime.
Key responsibilities.
- Build and refine predictive models to forecast users payment likelihood.
- Explore and process large volumes of in-game event data to uncover patterns relevant for forecasting.
- Collaborate with the marketing team to ensure that the models drive better user acquisition decisions.
- Effectively manage large datasets, ensuring timely and precise insights.
You could be a great fit for this position If:
- You have at least 4 years of experience in data science.
- You have a proven track record in creating and implementing predictive models related to customer behavior.
- You possess strong Python skills and experience with key machine learning libraries (scikit-learn, pandas, numpy, XGBoost, LightGBM, TensorFlow, PyTorch).
- You have experience working with large datasets and are capable of effectively diving deep into detailed analyses.
- You excel at translating complex analytical concepts into clear insights and recommendations for stakeholders across all levels.
- You love game development.
- Your English is B1 and higher, you Russian is B2 and higher.
Why Scorewarrior?
- Work with a product you love: Total Battle is more than just a job; it's a passion project.
- Join a highly skilled team: We're a nerdy group of talented individuals who love what we do.
- Make a real impact: Your work pulls the best people together to get us to that number-one app store spot.
- Stability: Start working with a stable three-year contract with the potential to extend it to infinity and beyond.
- An excellent remuneration package, including a 13th salary.
- Full-coverage relocation for you and your family to Cyprus (Limassol).
- Private health insurance for you and your family members.
- A monthly pre-school, school, and university allowance for employees' children.
- Lunch compensation.
- A sports and fitness allowance.
- Personal development opportunities paid for by the company: professional and language courses, books, etc.
- Bonuses for outstanding results, years worked, getting married, and the birth of a child.
- Monthly office parties and epic, annual offsite company birthday and Christmas parties.
Do you accept the challenge?
Apply today!
Location: IN - Jaipur
This role supports the ongoing delivery of agentic AI–enabled automation across document-heavy and operational workflows. The intent is to move critical automation work off a high-cost contractor and into a lower-cost, full-time role without losing execution capability or momentum.
The focus is on building and supporting automation. This is hands-on delivery work that is well understood, repeatable, and already embedded in core operational processes.
Responsibilities:
Assist in building and enhancing agentic AI workflows that automate multi-step processes such as document intake, data extraction, validation, enrichment, and downstream routing.
Support integration of AI / ML and LLM-based models for document classification, entity extraction, and metadata generation, and connect those outputs into end-to-end automated workflows.
Build and maintain automation workflows and system integrations across document platforms, workflow engines, and operational systems.
Assist with API integrations and data movement, ensuring secure, reliable flow between platforms with appropriate controls and auditability.
Support production automation by monitoring workflows, troubleshooting failures, addressing defects, and improving reliability through logging, retries, and validation checks.
Work closely with Product, Engineering, and Operations to translate known business requirements into implemented automation and to support ongoing enhancements.
Contribute to documentation and standards so workflows are maintainable and not dependent on contractor knowledge.
Qualifications:
6+ years of experience in data science, machine learning or AI-related roles, with 3+ years leading cross-functional initiatives at scale
Experience operationalizing AI/ML or advanced analytics solutions in production, ideally within financial services, fintech, or data-driven platforms
Strong understanding of LLMs, data science, AI/ML, and modern AI architectures, including model evaluation, context engineering, and agentic workflow automation
Experience designing and implementing agentic AI workflows, including multi-step AI agents that automate complex processes and integrate with enterprise systems, data, and APIs
Experience building or supporting production automation, ideally in document-heavy or regulated environments.
Hands-on exposure to AI-driven data extraction, document processing, or NLP-based workflows.
Familiarity with workflow orchestration, rules-based automation, and system integrations.
Comfortable working within established patterns and under technical direction.
Execution-oriented, able to support existing platforms and improve them incrementally.
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office four days, with the flexibility to work remotely one day (Friday).
For additional information on iCapital Network, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
Location: Hong Kong; Dubai, United Arab Emirates; Singapore
About Hex Trust
Hex Trust is a fully-licensed digital asset financial institution building the infrastructure institutions use to operate in crypto. Custody, staking, capital markets, investment solutions, payments, fiat ramping, RWAs, and tokenization — all on one regulated platform.
Founded in 2018, we're licensed across multiple jurisdictions (HK, SG, Dubai, SVG). As institutional capital moves into crypto and the RWA and payments narratives accelerate, we're one of the few players who can serve institutions as a fully-regulated, one-stop-shop partner. We serve 600+ institutional clients globally: funds, family offices, banks, foundations, token issuers, payment firms, OTC desks, and corporates.
We're well-capitalized, growing consistently, and built on a sustainable model. We operate 24/7 from hubs in Hong Kong, Singapore, Dubai, and Vietnam.
You'll work alongside a senior commercial team, own real institutional relationships, and get exposure to the most active parts of the market. We're scaling fast. If you want to sell into the institutional side of crypto at a firm that's actually licensed to do it, this is the place.
Position Summary
We offer an attractive, formula-based, uncapped bonus structure tied directly to originated revenue, paid quarterly.
We are looking for a VP / Director, Head of Partnerships professional with a strong network in the crypto institutional space. The ideal candidate has been part of a fast-growing crypto business, has consistently generated revenues, and has converted BD relationships into recurring flows and assets under custody.
This is a partnership and BD role with high autonomy and direct impact on pipeline and revenue from day one.
The platform is proven, the licenses are real, and we have the right to win in many of the deals you'll work on. We expect the person in this seat to succeed.
Duties & Responsibilities
Define and lead Hex Trust’s global strategic partnership roadmap, focusing on long-term value creation and ecosystem growth.
Source, evaluate, and secure high-impact partnerships across Web3, traditional finance (TradFi), technology providers, and emerging blockchain ecosystems.
Own and cultivate senior-level relationships with key partners, acting as a strategic advisor to deepen engagement and foster joint initiatives.
Work closely with Product, Sales, Marketing, Legal and Compliance to ensure partnerships align with business objectives and regulatory requirements.
Partner with BD and Marketing teams to co-create GTM strategies for new services, joint ventures, and integrations enabled by strategic partnerships.
Stay ahead of trends in Web3, digital asset infrastructure, DeFi, and custody services to inform partnership strategy and identify whitespace opportunities.
Establish and track KPIs to measure partnership effectiveness, ROI, and strategic alignment.
Requirements
Minimum 10 years of experience in strategic partnerships, corporate development, or business development, with at least 3+ years in the digital asset or fintech sector.
Strong understanding of blockchain, Web3, custody, digital asset infrastructure, and the regulatory landscape.
Proven track record in managing high-level partnerships and influencing stakeholders at all levels; exceptional interpersonal and communication skills.
Deep, existing relationships across financial institutions, technology providers, blockchain protocols, and/or regulatory bodies is a plus.
Ability to translate market trends and partner capabilities into long-term strategic advantages for the business.
Open to candidates based in key strategic markets (e.g., Singapore, Hong Kong, EU, UAE) with the ability to travel when required.
Candidates who do not tick all the boxes are still encouraged to apply, those with less experience will still be considered for the position but with an adjustment to the level of seniority.
Benefits
As one of the leading Web3 innovators,
Hex Trust
offers a front-row seat in the ever-changing blockchain & crypto industry. We genuinely believe that people are our greatest asset, and invest heavily so they’re best prepared to support our mission to unlock ownership in decentralized markets! You will be joining a company that is always committed to creating a supportive & inclusive environment that promotes personal and professional growth that furthers your success and drives innovation, collaboration, and passion in the blockchain space.
At Hex Trust, we are proud of our
H.E.X.
culture:
Heart
Empowerment
Xcellence
Join us at Hex Trust and not only can you look forward to working with blockchain professionals to build the decentralized future, but also:
Competitive Salaries & Bonuses
Generous Amounts of Paid Time Off (incl. leave for Birthdays, Work Anniversary, and Mental Health etc.)
Access to Corporate Discounts and exclusive Employer Perks
Medical & Retirement Plans
Professional Learning and Development Opportunities
Elevate your work using cutting-edge technology
Fun & friendly office spaces in Hong Kong, Singapore, Dubai and Vietnam
Regular company & social events
Hex Trust is an equal-opportunity employer devoted to diversity and inclusion in the workplace. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.
Location: Guatemala
You
Are passionate about technology, wake up every morning to experiment, learn and develop new solutions!
About Us
At DBSync we provide opportunities to use technology that creates innovative and next generation data integration products which helps our employees to cultivate their creativity and sense of belonging. DBSync is a leading provider for data integration and Data warehousing services for both cloud/SAAS-based-on-demand applications. We were incubated by Salesforce.com (as a part of Avankia), before getting spunned off as a separate company. DBSync provides data integration as a SAAS-based, Standalone or hosted integration at a competitive price with a plethora of benefits for business users.
Our main motto is to provide a strong foundation for businesses in solving complex problems and automating their workflows while acting as a pillar of support for all their data integrations needs. At DBSync we encourage innovation and creativity and our team is diverse, comprising a nice mix of cultural blends. We are a family where each talent is recognised and honed for the best of the individual and the company as a whole. We maintain a very professional, learn and excel vision with a hint of a start-up-like environment making each individual feel important and responsible with an equal opportunity to grow to the sky’s limit!
If you have a spirit of enthusiasm to grow beyond horizons, a determination to work hard, confidence to achieve success and influence future visions and products and be a successful part of the next gen trend,DBSync is the place for you!
Our Value System
1. We genuinely care
2. We do not waste time on manual or mundane task
3. We have a fun environment
4. We own it
5. We are experts on what we do
6. We win together
DBSync has been:
We have been rated 4.7 / 5 on G2. We have got around 125 reviews in 2023.
Based on the reviews G2 has awarded DBSync following badges:
-Best Relationship- Winter 2024
-Leader Americas Winter 2024
-Best Results - Winter 2024
-Best Usability - Winter 2024
About the Role
We're looking for a Solutions Sales Engineer to join DBSync. This is a hybrid role that sits between sales and delivery: you'll support the sales cycle through technical discovery, demos, and proof-of-concepts, and you'll work alongside our services team to scope and stand up integration solutions for Mid-Market and Enterprise clients.
DBSync is an iPaaS company. Our value is reliable, maintainable integration between CRMs, accounting systems, and ERPs. The ideal candidate pairs strong integration and data fundamentals with the customer-facing skill to translate technical solutions into business value and uses AI and analytics to make those solutions smarter, not as a substitute for solid integration design.
Roles and Responsibilities:
Solution Design & Scoping: Work with sales and customers to understand source and target systems, data volumes, and sync requirements; design integration solutions and scope the work needed to deliver them.
Technical Demos & POCs: Prepare and deliver demos, proof-of-concepts, and trials of DBSync integrations, showing how data flows and syncs across CRM, accounting, and ERP systems.
Integration Delivery Support: Partner with the services team to build, configure, and validate integration workflows — field mapping, transformation logic, sync triggers, scheduling, and error handling.
Data & Systems Expertise: Apply working knowledge of SQL, APIs, and the object models of common CRM and accounting/ERP systems to design integrations that hold up in production.
Customer Engagement: Support clients through onboarding and adoption, troubleshoot integration issues, and recommend improvements.
AI & Analytics Enablement: Where it adds value, layer AI-driven features (automation, predictive insight, conversational interfaces) onto integration solutions; identify where analytics can surface ROI for the customer.
Feedback & Strategy: Gather client feedback, identify common patterns, and feed them back into product, templates, and sales positioning.
Governance & Compliance: Ensure solutions meet data governance, security, and compliance standards.
Enablement: Train sales teams on integration capabilities and how to position them; document solutions for repeatable delivery.
Cross-functional Collaboration: Act as the bridge between customers, sales, engineering, product, and customer success from concept through operational delivery.s.
Skills and Qualifications:
Bachelor's degree in Engineering, Computer Science, Business, or a related field — or equivalent experience.
3+ years in technical sales, solutions/sales engineering, integration consulting, data management, or a related technical-customer-facing role.
Hands-on knowledge of CRM systems (Salesforce, Microsoft Dynamics, HubSpot) and accounting/ERP systems (QuickBooks Online, QuickBooks Desktop, Microsoft Dynamics 365 Business Central, NetSuite, or Xero).
Solid grasp of integration concepts: APIs (REST/SOAP), data mapping and transformation, sync logic, scheduling, and error handling.
Proficiency with SQL and comfort working with APIs and tools like Postman.
Excellent communication and customer-facing skills, with the ability to translate technical concepts into business value for non-technical stakeholders.
Strong problem-solving, teamwork, and collaboration abilities.
Fluency in English.
Nice to Have:
Experience with iPaaS or middleware platforms (DBSync, MuleSoft, Boomi, Workato, Celigo, etc.).
Familiarity with AI tools and frameworks (LLMs, chatbots, predictive analytics, automation platforms) and how to apply them to integration and data workflows.
Experience with BI/analytics tools (Power BI, Tableau).
Scripting or automation experience (e.g., Python).
Additional languages beyond English.
Certifications in data analytics, AI/ML, or relevant CRM/ERP
Work Shift:
U.S. Shift (8:00 AM CST to 5:00 PM CST)
Location:
Guatemala (Remote)
For more information about DBSync, visit
https://www.mydbsync.com
Video:
https://www.youtube.com/playlist?list=PLJzycdoERLoekPWNkXEsuih807TQAEnnB
Location: United States
About Flosum
Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform.
Role Overview
We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content.
Key Responsibilities
Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules.
Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect).
Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content.
Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume.
Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar.
Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs.
Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand.
Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs.
Requirements
5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem.
Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles.
Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring).
Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps.
Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance.
Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar).
Preferred Qualifications
Salesforce Administrator or Platform Developer certification.
Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.).
Background in instructional design or video-based learning production.
What Success Looks Like in 12 Months
Documentation NPS and self-service deflection rates measurably improved.
Flosum Certification Program launched with at least three role-based tracks and an active learner community.
A repeatable feedback loop established between Support, Sales, and Documentation.
Location: Ukraine
About Flosum
Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform.
Role Overview
We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content.
Key Responsibilities
Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules.
Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect).
Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content.
Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume.
Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar.
Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs.
Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand.
Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs.
Requirements
5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem.
Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles.
Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring).
Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps.
Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance.
Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar).
Preferred Qualifications
Salesforce Administrator or Platform Developer certification.
Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.).
Background in instructional design or video-based learning production.
What Success Looks Like in 12 Months
Documentation NPS and self-service deflection rates measurably improved.
Flosum Certification Program launched with at least three role-based tracks and an active learner community.
A repeatable feedback loop established between Support, Sales, and Documentation.
Location: United Kingdom
About Flosum
Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform.
Role Overview
We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content.
Key Responsibilities
Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules.
Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect).
Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content.
Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume.
Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar.
Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs.
Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand.
Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs.
Requirements
5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem.
Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles.
Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring).
Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps.
Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance.
Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar).
Preferred Qualifications
Salesforce Administrator or Platform Developer certification.
Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.).
Background in instructional design or video-based learning production.
What Success Looks Like in 12 Months
Documentation NPS and self-service deflection rates measurably improved.
Flosum Certification Program launched with at least three role-based tracks and an active learner community.
A repeatable feedback loop established between Support, Sales, and Documentation.
Location: Serbia
About Flosum
Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform.
Role Overview
We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content.
Key Responsibilities
Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules.
Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect).
Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content.
Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume.
Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar.
Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs.
Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand.
Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs.
Requirements
5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem.
Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles.
Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring).
Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps.
Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance.
Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar).
Preferred Qualifications
Salesforce Administrator or Platform Developer certification.
Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.).
Background in instructional design or video-based learning production.
What Success Looks Like in 12 Months
Documentation NPS and self-service deflection rates measurably improved.
Flosum Certification Program launched with at least three role-based tracks and an active learner community.
A repeatable feedback loop established between Support, Sales, and Documentation.
Location: Romania
About Flosum
Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform.
Role Overview
We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content.
Key Responsibilities
Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules.
Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect).
Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content.
Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume.
Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar.
Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs.
Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand.
Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs.
Requirements
5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem.
Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles.
Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring).
Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps.
Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance.
Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar).
Preferred Qualifications
Salesforce Administrator or Platform Developer certification.
Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.).
Background in instructional design or video-based learning production.
What Success Looks Like in 12 Months
Documentation NPS and self-service deflection rates measurably improved.
Flosum Certification Program launched with at least three role-based tracks and an active learner community.
A repeatable feedback loop established between Support, Sales, and Documentation.
Location: Portugal
About Flosum
Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform.
Role Overview
We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content.
Key Responsibilities
Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules.
Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect).
Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content.
Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume.
Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar.
Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs.
Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand.
Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs.
Requirements
5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem.
Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles.
Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring).
Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps.
Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance.
Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar).
Preferred Qualifications
Salesforce Administrator or Platform Developer certification.
Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.).
Background in instructional design or video-based learning production.
What Success Looks Like in 12 Months
Documentation NPS and self-service deflection rates measurably improved.
Flosum Certification Program launched with at least three role-based tracks and an active learner community.
A repeatable feedback loop established between Support, Sales, and Documentation.
Location: Poland
About Flosum
Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform.
Role Overview
We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content.
Key Responsibilities
Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules.
Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect).
Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content.
Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume.
Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar.
Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs.
Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand.
Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs.
Requirements
5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem.
Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles.
Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring).
Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps.
Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance.
Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar).
Preferred Qualifications
Salesforce Administrator or Platform Developer certification.
Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.).
Background in instructional design or video-based learning production.
What Success Looks Like in 12 Months
Documentation NPS and self-service deflection rates measurably improved.
Flosum Certification Program launched with at least three role-based tracks and an active learner community.
A repeatable feedback loop established between Support, Sales, and Documentation.
Location: Netherlands
About Flosum
Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform.
Role Overview
We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content.
Key Responsibilities
Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules.
Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect).
Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content.
Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume.
Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar.
Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs.
Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand.
Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs.
Requirements
5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem.
Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles.
Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring).
Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps.
Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance.
Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar).
Preferred Qualifications
Salesforce Administrator or Platform Developer certification.
Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.).
Background in instructional design or video-based learning production.
What Success Looks Like in 12 Months
Documentation NPS and self-service deflection rates measurably improved.
Flosum Certification Program launched with at least three role-based tracks and an active learner community.
A repeatable feedback loop established between Support, Sales, and Documentation.
Location: Belgium
About Flosum
Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform.
Role Overview
We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content.
Key Responsibilities
Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules.
Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect).
Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content.
Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume.
Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar.
Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs.
Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand.
Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs.
Requirements
5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem.
Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles.
Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring).
Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps.
Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance.
Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar).
Preferred Qualifications
Salesforce Administrator or Platform Developer certification.
Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.).
Background in instructional design or video-based learning production.
What Success Looks Like in 12 Months
Documentation NPS and self-service deflection rates measurably improved.
Flosum Certification Program launched with at least three role-based tracks and an active learner community.
A repeatable feedback loop established between Support, Sales, and Documentation.
Location: Belarus
About Flosum
Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform.
Role Overview
We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content.
Key Responsibilities
Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules.
Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect).
Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content.
Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume.
Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar.
Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs.
Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand.
Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs.
Requirements
5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem.
Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles.
Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring).
Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps.
Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance.
Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar).
Preferred Qualifications
Salesforce Administrator or Platform Developer certification.
Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.).
Background in instructional design or video-based learning production.
What Success Looks Like in 12 Months
Documentation NPS and self-service deflection rates measurably improved.
Flosum Certification Program launched with at least three role-based tracks and an active learner community.
A repeatable feedback loop established between Support, Sales, and Documentation.
Location: Remote - Texas, US
Workplace: Remote
ABOUT YOU
You are a strategic partner marketing leader who has built programs that generate real demand, and you have the relationships, instincts, and drive to do it again at Constructor. You genuinely enjoy developing deep, lasting relationships with partners: you invest in understanding their business goals, earn their trust over time, and become the person they call when they’re thinking about what’s next. You are equally energized by the internal side of the job, aligning with partnerships, sales, and the broader marketing team to build programs that actually move the needle, not just check a box. You thrive in high-growth environments, bring fresh ideas and a bias toward outcomes, and have the cross-functional chops to make Constructor the most sought after partner for ecommerce search and product discovery across North America, APAC, and LATAM.
ABOUT US
Constructor is the next-generation platform for search and discovery in ecommerce, built to explicitly optimize for metrics like revenue, conversion rate, and profit. Our search engine is entirely invented in-house utilizing transformers and generative LLMs, and we use its core and personalization capabilities to power everything from search itself to recommendations to shopping agents. Engineering is by far our largest department, and we’ve built our proprietary engine to be the best on the market, having never lost an A/B test to a competitive technology. We’re passionate about maintaining this and work on the bleeding edge of AI to do so.
Out of necessity, our engine is built for extreme scale and powers over 1 billion queries every day across 150 languages and roughly 100 countries. It is used by some of the biggest ecommerce companies in the world like Sephora, Under Armour, and Petco.
We’re a passionate team who love solving problems and want to make our customers’ and coworkers’ lives better. We value empathy, openness, curiosity, continuous improvement, and are excited by metrics that matter. We believe that empowering everyone in a company to do what they do best can lead to great things.
Constructor is a U.S. based company that has been in the market since 2019. It was founded by Eli Finkelshteyn and Dan McCormick who still lead the company today.
ABOUT THE POSITION
As Senior Partner Marketing Manager, you will own and scale Constructor’s partner marketing program across ISV and SI partnerships in North America, APAC, and LATAM. You will build and execute joint go-to-market strategies that generate both brand awareness and measurable pipeline, drive enablement with global priority partners, and help establish Constructor as the category leader in AI-powered ecommerce search. This role reports to the Senior Director of Growth Marketing and works in close collaboration with the partnerships, sales, and the broader marketing team to translate partner relationships into tangible revenue impact.
REQUIREMENTS
- 4+ years of partner or channel marketing at a B2B SaaS company, with a proven track record of building and scaling partner programs
- Experience developing joint go-to-market strategies that drove measurable brand awareness, pipeline, and revenue
- Demonstrated ability to build demand and preference at the partner level, including enablement strategies that position Constructor as the partner’s first recommendation to their customers
- Experience managing partner marketing across multiple international regions (North America required; APAC and LATAM experience strongly preferred); comfort working across time zones and cultures
- Strong cross-functional collaborator with a track record of working closely with Sales, Product, and Partnerships teams to align GTM strategy with partner and customer needs
- Data-driven mindset with the ability to set, track, and report on partner marketing KPIs tied to pipeline, revenue, and partner engagement
- Experience working with hyperscalers (e.g. AWS), large technology platforms (E.g. Shopify, Salesforce) and consultancies (e.g. Accenture, Deloitte) to develop and execute joint marketing programs
BENEFITS
- 🏝 Unlimited vacation time — we strongly encourage all of our employees take at least 3 weeks per year
- 💰 A competitive compensation package including stock options
- 🌎 Fully remote team — choose where you live
- 🛋 Work from home stipend! We want you to have the resources you need to set up your home office
- 💻 Apple laptops provided for new employees
- 🎓 Training and development budget for every employee, refreshed each year
- 👪 Maternity & Paternity leave for qualified employees
- 🧠 Work with smart people who will help you grow and make a meaningful impact
- 🏥 Company sponsored US health coverage (100% paid for employee)
DIVERSITY, EQUITY, AND INCLUSION AT CONSTRUCTOR
At Constructor we are committed to cultivating a work environment that is diverse, equitable, and inclusive. As an equal opportunity employer, we welcome individuals of all backgrounds and provide equal opportunities to all applicants regardless of their education, diversity of opinion, race, color, religion, gender, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status or affiliation in any other protected group.
How we handle your data. By submitting this application, you acknowledge that Constructor will collect and process the personal data you provide for the purpose of evaluating your candidacy for this role. If you are not selected, we will retain your data for a limited period as described in our Recruitment Privacy Notice https://constructor.com/recruitment-privacy-notice. After that period your data will be deleted or anonymized.
Location: Hamburg
adjoe builds the technologies behind mobile apps growth and monetization. With our core product Playtime Arcade, we've become the global leader in rewarded advertising, an ad unit built on a simple premise: users earn real in-app rewards for engaging with new apps. The result is one of the most effective value exchanges in adtech, connecting advertisers and publishers with over 770 million users annually.
Architecting Intelligence to Optimize 200M+ Daily Decisions
As the intelligence core of our engineering organization, our Data Science team doesn't just deploy models, we engineer the fundamental decision engine that powers our platform. At a scale of 770 million users and 100,000+ predictions per second, we are solving a multi-objective optimization problem that balances user incentives, advertiser ROI, and long-term platform health in real time.
Our architecture is built on a 1PB+ behavioral data lake, providing the high-fidelity input necessary to train deep learning models that predict individual user engagement with precision. We aren't just optimizing clicks, we are dynamically calculating optimal reward structures to sustain a global value exchange.
Engineered for performance, our stack leverages Tensorflow and PyTorch for model training, NVIDIA Triton to achieve sub-100ms inference. We own the full ML lifecycle from high-level research and feature engineering to deployment and A/B experimentation. Here, you will find the autonomy, the data depth, and the massive scale required to solve the most complex optimization challenges in the adtech ecosystem.
The data infrastructure behind this runs at real scale: 2TB ingested in real time every day, 100+ Airflow jobs and data pipelines, and ML models handling p99 latency of 100ms across 100,000+ predictions per second. As a Data Engineer on this team – you'll be building and maintaining the infrastructure that makes them possible: the Feature Store, the data pipelines, the data quality systems, and the data architecture that data scientists depend on to move fast.
Your Mission & Who We Are Looking For:
- Data engineering at ML scale. You have 5+ years in data engineering on a modern stack, with proven experience handling systems that process several TB of data per day and thousands of events per second.
- Flink is your default for real-time. You have hands-on experience with Apache Flink for stateful stream processing and real-time feature computation. You'll translate Data Science requirements into high-performance streams, enable Data Scientists to contribute new features and implement features yourself when needed..
- Pipeline bottlenecks don't survive long around you. You know how to identify and eliminate inefficiencies in complex ETL jobs, whether handling high-volume batch processing or real-time streaming systems like Kafka. At adjoe, data velocity is critical: slow pipelines directly impact model freshness and prediction quality at sub-100ms inference.
- You think in layers, not tables. You move beyond raw data to design robust, multi-layered data architectures using dbt, and can reason confidently about storage formats, Data Lakehouse models, and what belongs where in a 1PB+ data lake. Familiarity with Medallion Architecture is a strong plus.
- The bridge between Data Science and Backend. You've worked closely with Data Scientists on online ML systems with low latency requirements, and understand what it takes to make experimental research production-ready. Strong Java required; Go or Python a plus.
- Owns quality, not just delivery. You implement data validation, monitoring, and governance processes in production, because in a system where model inputs directly drive advertiser ROI, data integrity isn't optional. Experience with Airflow, Kubeflow, AWS, Terraform, and Kubernetes is a strong plus.
🌎 We welcome applications from talent worldwide and provide relocation support to Hamburg, Germany for those ready to join our team.
What’s in It for You?
At adjoe, you’re not here to just close JIRA tickets, you’re helping build the infrastructure behind one of the most impactful platforms in adtech. The systems you work on will reach hundreds of millions of users and power billions of decisions every day.
- Go Big. Own projects with impact on 770M users and push adtech boundaries.
- Move Fast. Ship solutions multiple times a day, learn from results, and keep momentum.
- Be Direct. Solve problems openly and collaborate across teams.
- Thrive Together. Grow with a diverse, global team of people from over 40 different countries that learn from each other.
- Have Fun. Celebrate wins, enjoy daily victories, and bring your energy.
We welcome applications from people who will contribute to the diversity of our company.
УдалённоColombia
ОфисseniorLimassol Cyprus; Full-coverage relocation for you and your family to Cyprus (Limassol)
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
headHong Kong; Dubai, United Arab Emirates; Singapore; Open to candidates based in key strategic markets (e.g., Singapore, Hong Kong, EU, UAE) with the ability to travel when required
УдалённоGuatemala
УдалённоleadUnited States
УдалённоleadUkraine
УдалённоleadUnited Kingdom
УдалённоleadSerbia
УдалённоleadRomania
УдалённоleadPortugal
УдалённоleadPoland
УдалённоleadNetherlands
УдалённоleadBelgium
УдалённоleadBelarus
УдалённоseniorRemote - Texas, US; Experience managing partner marketing across multiple international regions (North America required; APAC and LATAM experience strongly preferred); comfort working across time zones and cultures
senior🌎 We welcome applications from talent worldwide and provide relocation support to Hamburg, Germany for those ready to join our team