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Location: Mississauga, Ontario Workplace: hybrid At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.   With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.    At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.   Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.     **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.   For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Key Responsibilities: Preparation of demand letters, termination letters and final collection notices for Senior Care accounts, QuickMar, Pharmacy and other streams of business as needed. Investigation and analysis of various customer scenarios. For escalated customers, update and maintain accurate customer files with all applicable correspondence and report to AR Escalations Manager on status as required. Support the AR Escalations Manager with assisting in developing payment plans and solutions to collect outstanding balances and assist in managing required communications externally and internally associated to these accounts. Supporting collection’s activities relating to mixed portfolio of low dollar customer accounts, including communication with customers regarding collections issues, actions, payment inquires and invoicing. Update and maintain accurate customer files with all applicable correspondence and report to Management on status as required. Communication with customers within assigned portfolio regarding collections issues, actions, payment inquires and invoicing Recognize billing issues through research and regular reconciliation. Preparation of monthly account breakdowns and analysis, as required by the Manager and customers. Compilation and provision of invoice copies, credits and unapplied payment details, as required. Preparation and reconciliation of accounts, unapplied credit balances, credit notes as assigned. Coordination of monthly pre-authorized payments with customers and the Payments team for assigned portfolio. Participate in conference calls with customers and internal partners supporting recovery of past due invoices for small dollar accounts on AR Digital team and AR Escalations as needed. Onboarding support of new team members including coordination of any co-op assignments within the team with coordination of the AR Escalation Manager. Any ad hoc tasks assigned by management as required to support the overall team objectives and success of the AR Escalations and AR Digital Teams. Required Experience: Bachelor's degree in accounting or 3+ year's experience processing accounts receivable. Must possess a high level of moral judgment for handling confidential information and monetary transactions. Strong diplomatic, negotiation and conflict resolution skills in order to handle late payment discussions. Effective attention to detail and high degree of accuracy managing reconciliations. Strong communication skills (both verbally and in writing) are essential, including the ability to confidently discuss disputes and deductions with internal teams and external stakeholders. Must be a team player and have the ability to effectively work within a strong cross functional environment. Demonstrated experience championing change in a fast-paced environment. Experience coaching within a diverse team and in a business to business environment. Sound analytical thinking, planning, prioritizing and execution skills. Excellent computer skills with a strong working knowledge in Microsoft Word and Excel. Working understanding with the US Health Care system - would be a benefit. PointClickCare Benefits & Perks:   Benefits starting from Day 1! Retirement Plan Matching Flexible Paid Time Off Wellness Support Programs and Resources Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Allyship and Inclusion Communities Employee Recognition … and more!   It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.   When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com    PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.

Location: New York, New York Via is the global leader in transportation technology, powering modern, data-driven transit networks for hundreds of agency partners worldwide. Now, we are building our next frontier: AI Labs. This new, high-growth vertical combines Via’s global scale with cutting-edge artificial intelligence to build next-generation software for cities, automate complex systems, and unlock massive revenue opportunities. As a Business Development Associate Principal , you will operate at the intersection of marketing and sales to support the growth of AI Labs. You will own the research and outreach strategies to generate meaningful engagement with top prospects and customers, facilitating the partnerships that bring equitable and affordable transit to communities worldwide and supercharging the public sector with AI solutions. This is an exciting role, tasked with building a book of business for a fast-growing new vertical. You’ll play a key role in shaping the team’s approach and helping cities develop new AI solutions. About the Role: Build pipeline for AI Labs, a new vertical dedicated to improving how cities function. Perform deep-dive research on accounts and individuals to create comprehensive buying committee maps and informed account plans. Lead multi-channel outreach campaigns across email, phone, and LinkedIn to articulate the value of Via’s AI solutions. Facilitate meetings, provide demos, qualify leads, and close deals as appropriate. Maintain and optimize sales tools within our CRM and marketing tech stack to ensure data accuracy and process scalability. Collaborate with commercial teams to align outreach efforts with broader sales goals and regional growth strategies. About You: Minimum of 3-4 years of experience in B2B marketing, account-based marketing, or a sales development (BDR/SDR) role. Analytical mindset with the ability to use campaign data to identify what’s working and where to pivot strategy. Proficiency in CRM and marketing automation tools to manage high volumes of outreach and research effectively. Clear, concise communicator capable of writing professional outreach and explaining complex AI solutions simply. Hungry to learn about AI, automation opportunities in the Public Sector, and the Via buying audience, with a proven ability to implement feedback quickly. Resilient and team player who enjoys building relationships over time and remains undeterred by setbacks. Compensation and Benefits: All final pay rates and levels will be determined by candidates experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data Salary Range: $90,000 -$115,000 + $10k-15k bonus target Comprehensive health coverage, with low-cost dental and vision plans A 401(k) with company match and vesting Fully paid parental leave for new parents, with extended leave options Additional benefits (mental health, pet insurance, and other wellness perks) There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride? Via is an equal opportunity employer.

Location: New York, New York Via is the global leader in transportation technology, powering modern, data-driven transit networks for hundreds of agency partners worldwide. Now, we are building our next frontier: AI Labs. This new, high-growth vertical combines Via’s global scale with cutting-edge artificial intelligence to build next-generation software for cities, automate complex systems, and unlock massive revenue opportunities. As a Partnerships Associate , you will operate at the intersection of marketing and sales to support the growth of AI Labs. You will own the research and outreach strategies to generate meaningful engagement with top prospects and customers, facilitating the partnerships that bring equitable and affordable transit to communities worldwide and supercharging the public sector with AI solutions. This is an exciting role, tasked with building a book of business for a fast-growing new vertical. You’ll play a key role in shaping the team’s approach and helping cities develop new AI solutions. About the Role: Build pipeline for AI Labs, a new vertical dedicated to improving how cities function. Perform deep-dive research on accounts and individuals to create comprehensive buying committee maps and informed account plans. Lead multi-channel outreach campaigns across email, phone, and LinkedIn to articulate the value of Via’s AI solutions. Facilitate meetings, provide demos, qualify leads, and close deals as appropriate. Maintain and optimize sales tools within our CRM and marketing tech stack to ensure data accuracy and process scalability. Collaborate with commercial teams to align outreach efforts with broader sales goals and regional growth strategies. About You: Minimum of 1–3 years of experience in B2B marketing, account-based marketing, or a sales development (BDR/SDR) role. Analytical mindset with the ability to use campaign data to identify what’s working and where to pivot strategy. Proficiency in CRM and marketing automation tools to manage high volumes of outreach and research effectively. Clear, concise communicator capable of writing professional outreach and explaining complex AI solutions simply. Hungry to learn about AI, automation opportunities in the Public Sector, and the Via buying audience, with a proven ability to implement feedback quickly. Resilient and team player who enjoys building relationships over time and remains undeterred by setbacks. Compensation and Benefits: All final pay rates and levels will be determined by candidates experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data Salary Range: $70,000-$80,000 + $5k bonus target Comprehensive health coverage, with low-cost dental and vision plans A 401(k) with company match and vesting Fully paid parental leave for new parents, with extended leave options Additional benefits (mental health, pet insurance, and other wellness perks) There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride? Via is an equal opportunity employer.

Location: New York, New York Via is the global leader in transportation technology, powering modern, data-driven transit networks for hundreds of agency partners worldwide. Now, we are building our next frontier: AI Labs. This new, high-growth vertical combines Via’s global scale with cutting-edge artificial intelligence to build next-generation software for cities, automate complex systems, and unlock massive revenue opportunities. As a Business Development Associate , you will operate at the intersection of marketing and sales to support the growth of AI Labs. You will own the research and outreach strategies to generate meaningful engagement with top prospects and customers, facilitating the partnerships that bring equitable and affordable transit to communities worldwide and supercharging the public sector with AI solutions. This is an exciting role, tasked with building a book of business for a fast-growing new vertical. You’ll play a key role in shaping the team’s approach and helping cities develop new AI solutions. About the Role: Build pipeline for AI Labs, a new vertical dedicated to improving how cities function. Perform deep-dive research on accounts and individuals to create comprehensive buying committee maps and informed account plans. Lead multi-channel outreach campaigns across email, phone, and LinkedIn to articulate the value of Via’s AI solutions. Facilitate meetings, provide demos, qualify leads, and close deals as appropriate. Maintain and optimize sales tools within our CRM and marketing tech stack to ensure data accuracy and process scalability. Collaborate with commercial teams to align outreach efforts with broader sales goals and regional growth strategies. About You: Minimum of 1–3 years of experience in B2B marketing, account-based marketing, or a sales development (BDR/SDR) role. Analytical mindset with the ability to use campaign data to identify what’s working and where to pivot strategy. Proficiency in CRM and marketing automation tools to manage high volumes of outreach and research effectively. Clear, concise communicator capable of writing professional outreach and explaining complex AI solutions simply. Hungry to learn about AI, automation opportunities in the Public Sector, and the Via buying audience, with a proven ability to implement feedback quickly. Resilient and team player who enjoys building relationships over time and remains undeterred by setbacks. Compensation and Benefits: All final pay rates and levels will be determined by candidates experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data Salary Range: $70,000-$80,000 + $5k bonus target Comprehensive health coverage, with low-cost dental and vision plans A 401(k) with company match and vesting Fully paid parental leave for new parents, with extended leave options Additional benefits (mental health, pet insurance, and other wellness perks) There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride? Via is an equal opportunity employer.

Location: Worldwide APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Log in using your 20four7VA-issued email address to access the portal. If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below. 💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen! If you're interested in this opportunity, click APPLY TO POSITION to proceed. ******************************************************************** Title: T-CPT-11483 GoHighLevel (GHL) Technical Virtual Assistant Independent Contractor – T-CPT-11483 GoHighLevel (GHL) Technical Virtual Assistant/Technical VA/Senior Level (Remote). Overview 20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia. A veteran-owned small business is seeking an experienced GoHighLevel Technical Virtual Assistant to manage, improve, and maintain GHL systems supporting several digital businesses. The client already has approximately two years of experience using GoHighLevel and has existing websites, workflows, integrations, and systems in place. The immediate need is for someone with strong hands-on GHL expertise who can take the client's direction and independently execute the technical setup within the platform. The VA will primarily work on GHL workflows, automations, pipelines, integrations, and website management while helping ensure the client's connected systems continue operating correctly. The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor. Scope of Services Contractors will be required to provide services that align with the following client tasks: GHL Workflows & Automation Build, edit, test, and maintain GoHighLevel workflows Create and manage pipelines and opportunity stages Configure automation triggers, actions, and follow-up sequences Troubleshoot workflows that are not functioning as intended Test automations before implementation Monitor existing workflows and make necessary improvements Help ensure contacts entering GHL trigger the correct automated processes GHL System & Integration Support Maintain and organize existing GHL accounts and assets Support integrations between GHL and the client's other applications Test incoming data and automation triggers Troubleshoot basic integration or data-flow issues Assist with forms, contact management, email templates, and other GHL functionality Recommend practical improvements based on GHL capabilities Website Management Maintain and update websites built using GoHighLevel Edit pages, content, forms, links, and other website elements Create or modify basic GHL website pages as needed Ensure website forms and other elements connect properly to GHL workflows Troubleshoot basic website issues within the GHL environment Technical & Project Support Manage assigned tasks through ClickUp Document completed changes and technical configurations Communicate clearly regarding technical limitations or recommended solutions Test completed work before marking tasks complete Assist with ongoing GHL monitoring and maintenance as needed Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing. Skills The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements: Hands-on GoHighLevel experience required/ expert Experience building GHL workflows and automations required Experience creating and managing GHL pipelines required Experience with GHL websites, forms, and related assets strongly preferred Experience troubleshooting GHL workflows and integrations strongly preferred Experience with CRM integrations and data flows preferred Strong technical troubleshooting skills Strong attention to detail Ability to communicate technical information clearly ClickUp experience preferred IDEAL CANDIDATE PROFILE Highly proficient in GoHighLevel Strong understanding of workflows, automations, and pipelines Able to take a business requirement and translate it into a functional GHL setup Comfortable troubleshooting existing configurations Technically minded and detail-oriented Able to work independently without extensive micromanagement Comfortable making practical recommendations within GHL Strong problem-solving and testing habits Organized when managing multiple technical tasks APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED GoHighLevel – Required ClickUp – Preferred Google Workspace CRM / Integration Tools AI Tools – Familiarity Preferred Work Schedule Contracted Hours per Week: 10 Hours Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing) Daily Working Time:  Flexible – TBD Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW. Terms of Engagement Contractors will operate under a Master Services Agreement and a Statement of Work This is not an offer of employment; contractors are not employees of 20four7VA or any client All compensation is processed through 20four7VA according to the terms of the engagement Role Summary & Requirements REQUIRED SERVICE: Technical VA REQUESTED EXPERIENCE TIER LEVEL: Senior Level Contracted Hours per Week: 10 hours/week Daily Working Time:  Flexible – TBD Scheduled Working Days: Monday-Friday REPORTING TO/POC: To Be Determined Number of VAs: 1 GENDER PREFERENCE: None LANGUAGES SPOKEN/PREFERENCE: English ACCENT PREFERENCE:  Level A-C (Strong English Communication Required) REGION PREFERENCES: Any What we offer Competitive rates Weekly payments Various open roles are available Free training and upskilling Constant support and guidance A vibrant community always ready to support you And more!

Location: Remote (USA) Workplace: remote Arcadia is the most trusted healthcare platform powering outcomes. We transform complex healthcare data into trusted intelligence, helping providers, payers, and life sciences organizations act with clarity, make confident decisions, and achieve measurable clinical, operational, and financial outcomes. Built on a comprehensive data foundation spanning tens of millions of patient lives, Arcadia combines advanced analytics and responsible AI to surface meaningful insights, coordinate action, and improve performance at scale. Our approach to AI and automation is governed and transparent — designed to strengthen human expertise, not replace judgment or obscure responsibility. Hundreds of organizations rely on Arcadia to improve cost, quality, and outcomes. Backed by Nordic Capital, we continue to invest in our platform, AI capabilities, and people as we pursue our purpose: helping healthcare deliver better outcomes for every person, every community, and every generation. Why This Role Is Important to Arcadia Customer Insights takes on the work that doesn't fit a one-size-fits-all product — custom data models, bespoke dashboards, registries, and long-running embedded programs — sitting between a platform and a plan.  This role is the first at Arcadia dedicated to Medicaid policy analysis, and it sits on one of our most visible accounts: a state Medicaid agency that is taking direct responsibility for a much larger fee-for-service population. A broader Arcadia team already serves the agency in a variety of ways — risk stratification, dashboards and reporting, quality measurement, and analytics on the state's Medicaid member and claims data — and that relationship is growing. You will work alongside that team and take the lead on the policy-driven analytic work: interpreting program rules and policy documents into analytic logic, and building the registries, data marts, and dashboards that put it to use.  That takes a rare combination: policy fluency to tell a customer what the data can and cannot support, customer presence to be trusted in the room with state program staff and partners, and the technical skill to build the deliverables yourself. We are looking for someone who can ramp on all three quickly. Just as important, this work moves at a pace that is only possible with AI-assisted development: you will be expected to pick up our AI coding and analysis tools quickly and use them heavily from your first weeks, with careful human review.  What Success Looks Like In 3 months Get productive quickly with the team's AI-assisted workflow — using AI coding and analysis tools to ramp into the state program's eligibility, claims, and provider data, the program rules and policy context behind it, and the analytic logic and deliverables already in production Join customer and partner working sessions and begin contributing in the room — answering, in real time, what a proposed definition, threshold, or policy change does to the data and the member population Independently deliver your first piece of work end to end — a stratification or registry refinement, a data mart component, or a dashboard — with your own policy interpretation and QA behind it In 6 months What You'll Be Doing Medicaid policy analysis Interpret state and federal Medicaid program rules, eligibility and aid-code structures, benefit and coverage design, and program guidance — translating them into precise, testable analytic logic (cohort definitions, code sets, exclusions, stratification criteria) and documenting the interpretation so decisions are auditable Advise senior customer leadership on what the data can and cannot support — whether a proposed definition is measurable, what the volumes look like, what a threshold does to caseload, cost, or provider capacity — and anticipate how policy changes (fee-for-service transitions, waivers, provider network rules) affect the data and the questions ahead Technical analytical delivery Turn ambiguous policy and operational questions into member and provider data marts, cohort and stratification logic, and registry extracts — in SQL (and Python where needed) on Foundry and Redshift/Athena Deliver them in the format the customer needs — dashboards, recurring reports, Excel, and leadership decks Root-cause data-quality issues — reconcile counts across sources, trace bad fields to the source, and agree definitions for undocumented fields and codes with the customer's data staff Customer presence and engagement Serve as the senior analytic voice for state program leadership, policy and data staff, prime contractors, and vendor partners — participating in recurring working sessions and translating between policy, operational, and technical audiences Set priorities, scope, and timelines with Customer Management, and hold real authority to push back on what is and isn't feasible or worth building Create client-facing materials — leadership summaries, detailed methodology decks, decision memos, technical explainers — tailored to audiences from highly technical data counterparts to policy and executive stakeholders What You'll Need To Have Working knowledge of how health programs and managed care plans work, and the ability to turn policy documents and program rules into analytic logic. Direct Medicaid or managed care plan experience is a plus Clinical code and claims fluency — ICD-10, CPT/HCPCS, and revenue codes to build clinical cohorts; claims, eligibility, and provider/NPI data (NPPES, enrollment files); and judgment about claims timing and completeness Hands-on, demonstrable fluency with AI coding and analysis tools (Claude Code, Cursor, or similar) as the core of how you work. Picking these tools up quickly and using them heavily is central to how you will onboard and how much you can deliver in this role. Be ready to show us what you have built with AI assistance, how fast you turn work around, and how you review and validate it Advanced SQL (CTEs, window functions, performance on large claims and eligibility tables) and data modeling, to a real engineering standard Hands-on experience building dashboards and reports in a BI tool (QuickSight, Power BI, Tableau) and Excel, plus executive-ready decks Direct customer-facing experience with senior stakeholders — comfortable scoping ambiguous requests, navigating competing priorities, and exercising sound analytical judgment about what to build and what the data can support, on short timelines and without close oversight A track record of leading an analytic program end to end for senior customer or executive audiences — setting your own priorities, and operating without a project manager or close direction Sound judgment with sensitive data and PHI What “Principal” means here This is the most senior analytic role on the Customer Insights team. It is expected that you can: Set your own priorities and make the call with incomplete information Act as the senior analytic voice with agency and partner leadership Raise the bar for the analysts around you — through standards, review, and example Don't need a project manager or close direction We are hiring for the combination of policy fluency, customer presence, and technical skill — we understand candidates may be strongest in one or two of these areas and will build the rest quickly, and speed of ramp matters more to us than any one credential. Tell us where you are strongest and how you have ramped before. Would Love For You To Have Direct experience with a state Medicaid agency, a Medicaid-serving prime contractor or consultancy, or a Medicaid managed care plan — California Medi-Cal experience is a real plus Familiarity with population health concepts: risk stratification, registries, care management, network adequacy, and access and equity analysis Experience with Python and dbt; familiarity with the AWS ecosystem and its analytics tools (e.g., Athena, Redshift, QuickSight); comfort with orchestration tooling, Jira, Confluence, and GitHub-based workflows Experience mentoring less experienced analysts Note: this list spans skills relevant to several facets of the role — we don't expect any given candidate to have all of them. Bring what you have; we'll talk through the rest during the interview process. What You'll Get Become a member of the talented, energized, diverse and purpose-driven Arcadian Community with decades of collective experience in population health, product development, and data science Employee driven programs and initiatives for personal and professional development A flexible, remote-friendly company with personality and heart Competitive Compensation, Amazing Benefits including Unlimited FTO The opportunity to: Be the senior analytic and policy voice on a high-visibility state Medicaid program serving millions of members, at a pivotal moment for the program Build the practice — the methodology standards, playbooks, and data assets a growing team will inherit — on problems where analytic choices directly shape which members get reached and how care is delivered and funded About Arcadia  Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website. Protect Yourself If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, verify it by calling us directly at (781) 202-3600 and selecting option 3. You can find more information at Arcadia Careers. In this role, you are responsible for following all security policies and procedures to protect all PHI under Arcadia's custodianship, as well as Arcadia intellectual property. For security-specific roles, the hiring manager defines any additional responsibilities. Arcadia does not discriminate based on race, color, sex (including pregnancy and related conditions, sexual orientation, or transgender status), national origin, religion, age (40 and older), equal pay, disability or genetic information (including family medical history or genetic tests or services), and retaliation for filing a charge, reasonably opposing discrimination, or participating in a discrimination lawsuit, investigation, or proceeding.

Location: Remote Workplace: Remote Talkiatry is seeking a Senior Program Manager, Clinical Recruitment Marketing & Events to sit at the intersection of Marketing and Talent Acquisition, driving the strategy and execution of national psychiatrist and Advanced Practice Provider (APP) recruitment events. This role builds trust-based relationships with psychiatry residency and fellowship programs, including program directors, faculty, and trainees, across the country, translating those relationships into a strong pipeline of clinicians who will join Talkiatry post-training. This is a highly visible, cross-functional role for someone who combines event strategy, marketing execution, and recruitment expertise to deliver measurable outcomes that support clinical excellence and organizational growth. ABOUT TALKIATRY: Talkiatry is transforming mental health care by making high-quality psychiatry more accessible, human, and sustainable for both patients and clinicians. Co-founded by a patient and a triple-board-certified psychiatrist, we were built to solve one of healthcare’s most urgent challenges: millions of people struggle to access mental health care, while clinicians face growing administrative burden and burnout. Through our technology-powered, in-network platform, we’re changing that, creating a better experience for patients and empowering clinicians to focus on delivering exceptional care.   Today, Talkiatry is the largest dedicated psychiatry practice in the U.S., with 900+ psychiatrists, 400+ therapists, and more than 4 million patient visits delivered nationwide. At our scale, every innovation has real impact. Every workflow we improve, every technology solution we build, and every patient experience we redesign helps thousands of clinicians provide better care to hundreds of thousands of patients. We’re not just growing quickly — we’re redefining how behavioral healthcare is delivered in America.   Joining Talkiatry means joining a mission-driven team that is solving complex problems at scale, driving meaningful change in healthcare, and building the future of mental health care with compassion, innovation, and purpose. WHAT YOU'LL DO: RESIDENCY AND FELLOWSHIP PROGRAM OUTREACH AND EVENTS - Serve as a brand ambassador for Talkiatry; engage trainees and build relationships with psychiatry residency and fellowship programs nationwide, including program directors, faculty, program coordinators, chief residents, and chief fellows. - Build and grow a national footprint of target programs, prioritizing outreach based on program size, specialty focus (e.g., child & adolescent, addiction, forensic psychiatry), and geography. - Plan and execute dinners, social events, and virtual events for residents and fellows, and deliver ongoing clinical education and clear introductions to Talkiatry's practice management model, incentives, and a transition-to-practice pathway for those nearing graduation. - Articulate Talkiatry's mission and core values in ways that resonate with program leaders. - Maintain long-term relationships with program leaders to support annual visits (virtual or in person) and serve as a consistent, credible point of contact throughout the recruitment lifecycle. - Use various tools and databases to connect with residency/fellowship program contacts, and track all contacts and outreach in the ATS/CRM. - Collaborate with marketing on presentation materials, collateral, and e-invites. - Own full-cycle event planning and track fiscal activities associated with each event. - Attend residency and fellowship events as needed. NETWORKING EVENT PLANNING FOR PRACTICING PROVIDERS - Plan and execute virtual career/open house events: - Partner with marketing on content development and preparation. - Drive event advertising and psychiatrist outreach via social media, email blasts, etc. - Create event invitations and manage registration. - Ensure the technology platform is arranged and functioning. - Staff events with members of the Talkiatry clinical team. - Plan and execute in-person networking events, some of which are associated with conferences. - Track fiscal activities associated with each event. - Attend conferences as needed. CONFERENCE AND EVENT STRATEGY & EXECUTION - Conceptualize event themes and formats tailored to each psychiatry residency/fellowship program's needs and goals. - Manage end-to-end event logistics: timelines, technical coordination, budgets, vendor engagement, and contract negotiation. - Plan and execute exhibiting at various conferences each year. - Manage the scheduling, agenda development for attending staff, documentation, and tracking of each event's action items, including booth selection and payment, ordering of swag, display materials, lead retrieval, booth essentials, catering, packing, and shipping, and marketing and outreach for events. - Track fiscal activities associated with each event. - Prepare post-event expenditure and outcomes reporting to track ROI and inform future event strategy. - Consistently exceed the annual goal of 30+ successful events per year, while identifying opportunities to scale further. MARKETING & BRAND PRESENCE - Develop marketing assets and social media content that support event promotion and brand visibility within the clinical/residency community. - Partner with the marketing team on copywriting, scripting, and editing for recruitment and brand campaigns. CROSS-FUNCTIONAL RECRUITMENT SUPPORT - Partner closely with clinical leadership and the National Residency Team to align event strategy with recruitment goals and generate high-quality psychiatrist and APP candidates. - Apply recruiter-level knowledge to build lasting candidate relationships, guiding residents and fellows through interviewing, contracting, and onboarding, and remaining a point of contact for ongoing support. - Source and support outreach for psychiatry residency and fellowship program educational and outreach events. FLEXIBLE, COMPANY-WIDE SUPPORT - Flex across departments during periods of high demand, assisting with company-wide marketing, job board management, invoicing, and contract renewals. - Maintain continuous communication with vendor representatives and recruitment management teams to ensure alignment. ROLE REQUIREMENTS: - Bachelor's degree in marketing, Communications, Business, Human Resources, or a related field required, or commensurate experience. - Minimum of 6-8 years of experience in talent attraction, with at least 2 of those years spent in trainee outreach (e.g., residency/fellowship, early-career, or campus recruiting), healthcare, physician recruitment, or clinical/medical education experience strongly preferred. - Proficiency with applicant tracking systems (ATS), CRM/database tools, and standard office software (Microsoft Office / Google Workspace). - Ability to travel up to 30% of the time, including overnight and multi-day trips to conferences and residency/fellowship programs nationwide. - Availability to work occasional evenings and weekends to support events. YOU'LL BE SUCCESSFUL IF YOU: - Have a proven track record in physician and/or APP recruitment, ideally within psychiatry, behavioral health, or a related clinical field, and enjoy building and maintaining relationships with physicians. - Have demonstrated success in strategic event design and management, including budget ownership and vendor/contract negotiation. - Have experience building relationships with clinical stakeholders- residents, fellows, program directors, faculty, and clinical leadership, ideally within psychiatry residency or fellowship programs. - Are proficient with talent acquisition platforms like LinkedIn, PracticeMatch, other job boards, and applicant tracking systems. - Have a proven track record of delivering data-driven insights and translating those into recommendations. - Have strong project management skills; able to juggle multiple events, timelines, and stakeholders simultaneously, and multitask under deadlines. - Have a high level of attention to detail. - Are marketing-fluent; comfortable with social media, content development, and campaign copy. - Have excellent communication and presentation skills, with the confidence to represent the organization at conferences and tradeshows. - Have excellent interpersonal skills, with the ability to develop productive working relationships across a diverse spectrum of internal and external stakeholders, exhibit sensitivity, and appreciate cultural differences. - Claim ownership and responsibility on projects to achieve your goals; you take initiative. - Are a confident problem solver who can act decisively and calmly, and who is resourceful, creative, and flexible when priorities shift in a fast-paced environment. - Are willing and able to travel frequently (regional/national). - Prior recruiting experience strongly preferred ; a background as a clinical or physician recruiter is a significant plus. WHAT SUCCESS LOOKS LIKE: - A robust, warm pipeline of psychiatry residents and fellows actively engaged with Talkiatry ahead of graduation. - Rolodex/Contact database of all trainees in Psychiatry, across programs in the U.S. - High-quality events delivered annually on budget and on strategy, resulting in leads, both warm and longer-term relationships. - Strong, durable relationships with psychiatry residency and fellowship programs that make Talkiatry a repeat, trusted partner. - Seamless collaboration between Marketing and Talent Acquisition, with each function reinforcing the other. WHY TALKIATRY: - Top-notch team: we're a diverse, experienced group motivated to make a difference in mental health care - Collaborative environment: be part of building something from the ground up at a fast-paced startup - Excellent benefits: medical, dental, vision, effective day 1 of employment, 401K with match, generous PTO plus paid holidays, paid parental leave, and more! - Grow your career with us: hone your skills and build new ones with our Learning team as Talkiatry expands - It all comes back to care: we’re a mental health company, and we put our team’s well-being first   Talkiatry participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the following: EVerify Participation https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.e-verify.gov%2Fsites%2Fdefault%2Ffiles%2Feverify%2Fposters%2FEVerifyParticipationPoster.pdf&data=05%7C01%7Cjill.steger%40talkiatry.com%7Cfe829943872e4bc8dc7b08db83d3c99d%7C803a6c90ec724384b2c01a376841a04b%7C0%7C0%7C638248717875458398%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=qFgJNzh246Js%2FFqdsb9OZgN55rg5GpsB0wjiTvkPn9w%3D&reserved=0 & IER Right to Work https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.e-verify.gov%2Fsites%2Fdefault%2Ffiles%2Feverify%2Fposters%2FIER_RighttoWorkPoster.pdf&data=05%7C01%7Cjill.steger%40talkiatry.com%7Cfe829943872e4bc8dc7b08db83d3c99d%7C803a6c90ec724384b2c01a376841a04b%7C0%7C0%7C638248717875458398%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=ivUqrPtiBjGVkMzpMBSYalwvm2Zxhj%2BScqVUX2OfqUA%3D&reserved=0.   At Talkiatry, we are an equal opportunity employer committed to a diverse, inclusive, and equitable workplace and candidate experience. We strive to create an environment where everyone has a sense of belonging and purpose, and where we learn from the unique experiences of those around us.   We encourage all qualified candidates to apply regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status.

Location: Remote Canada At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. The Marketplace and App Experience domain is the main pillar of our core consumer strategy, driving the user journey across all of our frontend surfaces: Mobile and Web. The teams span across multiple products and areas to engage and provide value to our customers, starting with the Home hub in the app or website, which expands into the various product offers and journeys a user can embark on with Affirm. This role will be at the forefront of our front-end facing cross-team projects, working closely with other teams and engineers across our mobile and web technologies, while also evolving and collaborating with every product experience team at Affirm. What You'll Do With the support of your team’s tech lead and manager, you will break down larger projects into individual tasks, deliver them in multiple phases, and collaborate with others to ensure timely delivery of your work. You will support your peers and stakeholders in the product development lifecycle by collaborating with product management, design & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs. You will support the operations and availability of your team’s artifacts by creating and monitoring metrics, escalating when needed, and supporting “keep the lights on” & on-call efforts. You will contribute to a sense of community on your team by engaging in growth and development activities such as participation in the interview process. What We Look For You have a total of 4+ years of experience as a software engineer. You have experience shipping web apps using declarative UI frameworks like React or Vue You have experience shipping mobile apps using native or cross-platform languages like React Native You have experience designing, developing and launching APIs at scale using languages like Kotlin or Python. You have mastered taking a simple problem or business scenario into a solution that interacts with multiple software components, and executing on it by writing clear, easily understood, well tested and extensible code. You are comfortable navigating a large code base, debugging others' code, and providing feedback to other engineers through code reviews. Your experience demonstrates that you take ownership of your growth, proactively seeking feedback from your team, your manager, and your stakeholders. You have strong verbal and written communication skills that support effective collaboration with our global engineering team. This position requires either equivalent practical experience or a Bachelor’s degree in a related field. Base Pay Grade - N Equity Grade - 6 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company). CAN base pay range per year: CAD $153,000 - $213,000 Location - Remote Canada This remote role is open only to candidates residing in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island, or Saskatchewan. #LI-Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and consent to the use of your personal information as described.

Location: Remote US At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. The Marketplace and App Experience domain is the main pillar of our core consumer strategy, driving the user journey across all of our frontend surfaces: Mobile and Web. The teams span across multiple products and areas to engage and provide value to our customers, starting with the Home hub in the app or website, which expands into the various product offers and journeys a user can embark on with Affirm. This role will be at the forefront of our front-end facing cross-team projects, working closely with other teams and engineers across our mobile and web technologies, while also evolving and collaborating with every product experience team at Affirm. What You'll Do With the support of your team’s tech lead and manager, you will break down larger projects into individual tasks, deliver them in multiple phases, and collaborate with others to ensure timely delivery of your work. You will support your peers and stakeholders in the product development lifecycle by collaborating with product management, design & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs. You will support the operations and availability of your team’s artifacts by creating and monitoring metrics, escalating when needed, and supporting “keep the lights on” & on-call efforts. You will contribute to a sense of community on your team by engaging in growth and development activities such as participation in the interview process. What We Look For You have a total of 4+ years of experience as a software engineer. You have experience shipping web apps using declarative UI frameworks like React or Vue You have experience shipping mobile apps using native or cross-platform languages like React Native You have experience designing, developing and launching APIs at scale using languages like Kotlin or Python. You have mastered taking a simple problem or business scenario into a solution that interacts with multiple software components, and executing on it by writing clear, easily understood, well tested and extensible code. You are comfortable navigating a large code base, debugging others' code, and providing feedback to other engineers through code reviews. Your experience demonstrates that you take ownership of your growth, proactively seeking feedback from your team, your manager, and your stakeholders. You have strong verbal and written communication skills that support effective collaboration with our global engineering team. This position requires either equivalent practical experience or a Bachelor’s degree in a related field. Base Pay Grade - N Equity Grade - 9 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA base pay range (CA, WA, NY, NJ, CT) per year: $195,000 - $255,000 USA base pay range (all other U.S. states) per year: $173,000 - $233,000 #LI-Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and consent to the use of your personal information as described.

Location: Remote USA; Raleigh, United States Workplace: remote ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com . ABOUT THE ROLE xsolla.com and its subsites are where developers, partners and customers first meet Xsolla. We are looking for a Senior Digital Experience Manager to own how that experience runs and improves day to day: planning and shipping launches, keeping publishing fast and reliable, and continuously making the site more engaging and effective. You will be the operational bridge between Marketing, Product Marketing, SEO, Performance Marketing, Product, Design, Copywriting, Engineering, DataOps, DevOps, Legal and Events. You will turn business priorities into web experiences that scale, and partner closely with the Product Owner on where the platform goes next. East Coast preferred. RESPONSIBILITIES Web Strategy and Optimization Execute and continuously optimize web strategy across xsolla.com and all subsites. Find and act on opportunities to improve engagement, site effectiveness and user experience. Use analytics, UX feedback and user-journey insights to prioritize improvements, working with Product and Self-Service. Turn business priorities into clear, actionable web initiatives. Web Operations and Publishing Own day-to-day web operations and publishing workflows. Run launch execution, release readiness and ongoing site updates. Manage intake, prioritization and delivery of marketing, launch and go-to-market web requests, escalating business-critical needs with Product and Engineering. Keep a clear, shared view of active web initiatives and priorities. CMS and Platform Operations Act as operational lead for the CMS and publishing systems behind xsolla.com . Work hands-on: build, update and publish directly in the CMS, while leading Web Ops and coordinating Product, Design, Development, SEO, DataOps and DevOps. Partner with Product on template improvements and contributor workflows. Keep templates, metadata, SEO implementation and UX standards consistent. Support migrations and help the web ecosystem scale operationally. Lead Generation and Website Workflows Own operational outcomes for go-to-market and lead-generation workflows, including meeting-booking experiences, lead capture and routing, and Pardot and Salesforce integrations (current tooling includes Chili Piper). Resolve issues directly or coordinate with Marketing Operations and Salesforce admins. Keep these systems aligned with Marketing, Sales, Events and campaign execution. Cross-functional Leadership Be the go-to web lead for Integrated Marketing and go-to-market stakeholders. Run recurring syncs, launch planning and implementation alignment across Marketing, PMM, Sales, PR, Events, Design and Engineering. Align day-to-day execution with platform capabilities and the Product roadmap. UX and Analytics Provide UX feedback and user-journey recommendations across web initiatives. Work with Design and Product to improve information architecture, navigation, usability and conversion flows. Partner with SEO, Analytics and DataOps to track engagement and surface optimization opportunities. Monitor traffic, engagement, conversion, booking performance and publishing velocity. QUALIFICATIONS & SKILLS 6–8+ years in web, digital experience or website operations roles, including at least 2–3 years leading cross-functional launches or running a large multi-site website, ideally at a B2B or technology company. Hands-on experience running a CMS and publishing workflow at scale, including templates, metadata and SEO implementation, and comfort building and publishing pages yourself. Technical web fluency: not a developer, but able to troubleshoot and tell whether an issue is content, CMS configuration, analytics, infrastructure, Product or Development work. Experience with digital asset management (DAM) and content governance. Working knowledge of marketing and lead-generation tooling such as Salesforce, Pardot (Account Engagement) and Chili Piper. A strong UX eye and comfort using analytics to find problems and prove improvements. Proven ability to lead cross-functional launches and keep many stakeholders aligned without direct authority. Clear written and verbal communication, and a bias for reliable execution. Nice to have: Experience with website migrations, experimentation and A/B testing, or the video game industry. HOW SUCCESS IS MEASURED Launches ship on time, high quality and release-ready. Website engagement and effectiveness improve over time. Publishing is efficient and uninterrupted. Stakeholders feel supported and aligned. Web operations scale across xsolla.com and its subsites. BENEFITS We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act. CRIMINAL HISTORY CONSIDERATION For the Senior Digital Experience Manager, we will conduct a background check that may include the following: Criminal history check Employment verification Education verification RELEVANCE TO JOB RESPONSIBILITIES The background check is relevant to this position because of the following role responsibilities Accessing confidential company data Ensuring compliance with regulatory requirements RIGHTS UNDER THE FAIR CHANCE ACT Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com . By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with this Xsolla Privacy Notice for Job Applicants . Please direct any inquiries regarding your data privacy to careers@xsolla.com .

Location: Remote Canada At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. Our Marketplace is continually evolving to deliver a deeply personalized shopping experience that seamlessly links consumers with merchant partners. By leveraging machine learning alongside rich consumer and merchant data, we aim to simplify and streamline the customer journey around everyday and major purchases with tailored brands, products, deals, and offers. In tandem, we are advancing our Ads Platform which is a key technology that empowers merchant partners to strategically deploy their budgets and reach targeted consumers for maximum incremental impact. What You'll Do With the support of your team’s tech lead and manager, you will break down larger projects into individual tasks, deliver them in multiple phases, and collaborate with others to ensure timely delivery of your work. You will support your peers and stakeholders in the product development lifecycle by collaborating with product management, design & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs. You will support the operations and availability of your team’s artifacts by creating and monitoring metrics, escalating when needed, and supporting “keep the lights on” & on-call efforts. You will contribute to a sense of community on your team by engaging in growth and development activities such as participation in the interview process. What We Look For You have a total of 1.5+ years of experience as a software engineer. You have experience shipping web apps using declarative UI frameworks like React. You have experience designing, developing and launching APIs at scale using languages like Python or Kotlin. You have mastered taking a simple problem or business scenario into a solution that interacts with multiple software components, and executing on it by writing clear, easily understood, well tested and extensible code. You are comfortable navigating a large code base, debugging others' code, and providing feedback to other engineers through code reviews. Your experience demonstrates that you take ownership of your growth, proactively seeking feedback from your team, your manager, and your stakeholders. You have strong verbal and written communication skills that support effective collaboration with our global engineering team. This position requires either equivalent practical experience or a Bachelor’s degree in a related field. Base Pay Grade - L Equity Grade - 5 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company). CAN base pay range per year: CAD $133,000 - $183,000. This remote role is open only to candidates residing in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island, or Saskatchewan. #LI-Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and consent to the use of your personal information as described.

Location: Remote US At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. Our Marketplace is continually evolving to deliver a deeply personalized shopping experience that seamlessly links consumers with merchant partners. By leveraging machine learning alongside rich consumer and merchant data, we aim to simplify and streamline the customer journey around everyday and major purchases with tailored brands, products, deals, and offers. In tandem, we are advancing our Ads Platform which is a key technology that empowers merchant partners to strategically deploy their budgets and reach targeted consumers for maximum incremental impact. What You'll Do With the support of your team’s tech lead and manager, you will break down larger projects into individual tasks, deliver them in multiple phases, and collaborate with others to ensure timely delivery of your work. You will support your peers and stakeholders in the product development lifecycle by collaborating with product management, design & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs. You will support the operations and availability of your team’s artifacts by creating and monitoring metrics, escalating when needed, and supporting “keep the lights on” & on-call efforts. You will contribute to a sense of community on your team by engaging in growth and development activities such as participation in the interview process. What We Look For You have a total of 1.5+ years of experience as a software engineer. You have experience shipping web apps using declarative UI frameworks like React. You have experience designing, developing and launching APIs at scale using languages like Python or Kotlin. You have mastered taking a simple problem or business scenario into a solution that interacts with multiple software components, and executing on it by writing clear, easily understood, well tested and extensible code. You are comfortable navigating a large code base, debugging others' code, and providing feedback to other engineers through code reviews. Your experience demonstrates that you take ownership of your growth, proactively seeking feedback from your team, your manager, and your stakeholders. You have strong verbal and written communication skills that support effective collaboration with our global engineering team. This position requires either equivalent practical experience or a Bachelor’s degree in a related field. Base Pay Grade - L Equity Grade - 6 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA base pay range (CA, WA, NY, NJ, CT) per year: $165,000 - $225,000 USA base pay range (all other U.S. states) per year: $146,000 - $206,000 #LI-Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and consent to the use of your personal information as described.

Location: United States; New York, NY Workplace: Remote 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Apono is now part of 1Password https://1password.com/. Together, we’re shaping the future of identity security for humans, machines, and AI agents. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. We deliver just-in-time, just-enough access governance, unleashing productivity without compromising security. If you’re excited to work alongside a team of curious, driven individuals and solve hard problems at scale, come join us and help build a safer, simpler digital future for everyone. We are looking for a Sr Group Manager of Product to lead Apono’s product team and oversee the entire Apono platform, including its integration with 1Password. This is a hands-on leadership role for someone who can combine strong product judgment, people leadership, execution discipline, and deep care for customers and teams. You will be responsible for creating cohesiveness across the platform, ensuring that different product areas, user experiences, workflows, and integrations come together into one clear and powerful product. You will report directly to the Director of Product, providing ongoing visibility into roadmap progress, execution risks, release readiness, and product impact. You will work closely with Engineering, Design, GTM, Customer Success and leadership to ensure that Apono is building the right things, in the right way, for our customers. This is a remote opportunity within the US with a focus on the East Coast. What we're looking for: - 8+ years of product management experience, including experience leading broad product areas or platforms in a Business-to-Business (B2B) environment. - 2+ years of experience leading, mentoring, or managing Product Managers; experience managing Designers is an advantage. - Demonstrated experience managing roadmaps, releases, launches, and cross-functional delivery from strategy through execution. - Strong product judgment and experience working directly with enterprise customers, technical buyers, security teams, and executive stakeholders. - A strong technical orientation, with the ability to partner deeply with Engineering on architecture, feasibility, dependencies, and tradeoffs. - Experience in cybersecurity, cloud infrastructure, Identity and Access Management (IAM), privileged access management, DevOps, or another complex technical domain. - Experience with artificial intelligence, automation, agentic workflows, platform integrations, or Software as a Service (SaaS) products. What you can expect: - Set direction across the Apono platform, creating alignment across product areas, user experiences, workflows, and integrations. - Own roadmap execution, making priorities clear, surfacing tradeoffs, and connecting delivery to company goals. - Guide release planning and tracking, including dependencies, scope changes, launch readiness, and post-release learning. - Lead, mentor, and support a team of Product Managers as they grow their skills and deliver meaningful customer and business impact. - Coach product teams to identify meaningful customer problems, validate assumptions, and deliver focused minimum viable products (MVPs). - Partner closely with Engineering, Design, Go To Market (GTM), Customer Success, Sales, Marketing, and Product Marketing. - Engage with customers and prospects to understand access management challenges and turn those insights into product opportunities. The annual base salary for this role is between $202,000 USD and $293,000 USD, and is commission-eligible. This role is also eligible for immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Location: Dallas, TX; Fort Worth, TX Company Description We are Olsson. We engineer and design solutions that improve the world around us. As a company, we promise to always be responsive, transparent, and focused on results – for our people, our clients, and our company. We’re a people-centric firm, so it’s no surprise our greatest asset is our people. The impact this creates is an environment that encourages our people to grow and be creative with their talents. This approach builds a culture that is uniquely Olsson. It allows us to grow our people as we grow our business. This, in turn, creates a lasting impact on the world around us. Job Description Recognized by Vault as a Top 10 Engineering Internship Program, Olsson provides interns with meaningful, real-world work experience that will transform your classroom experience and help you envision your future career. Our Facility Engineering and Design team is at the forefront of engineering innovation, providing comprehensive services for large commercial developments, healthcare facilities, laboratories, educational institutions, data centers, and military installations. As a structural engineering student intern, you will be part of a team, working for our clients on projects with our experienced engineers. You will assist in all areas of conventional structural design and analytical duties including preparing calculations and writing technical reports. You will assist with construction document production in Revit and may have opportunities to travel to job sites for construction observation. Qualifications You are passionate about: Working collaboratively with others. Having ownership in the work you do. Using your talents to positively affect communities. You bring to the team: Strong communication skills Ability to contribute and work well on a team Pursuing a bachelor's or master's degree in civil or architectural engineering (structural emphasis) Working knowledge of Autodesk Revit preferred Working knowledge of Microsoft Office (Word, Excel, and Outlook) Strong problem-solving and math skills #LI-DNP Learn more about our internship program rankings Additional Information Olsson specializes in engineering and design, client advisory services, planning, field services, and environmental. Improving the world has been our mindset from the very beginning, back when Olsson first opened for business in 1956. And it will be our mindset for years to come. As an Olsson employee, you will: Receive a competitive 401(k) match Be empowered to build your career with tailored development paths Have the possibility for flexible work arrangements Engage in work that has a positive impact on communities Participate in a wellness program promoting balanced lifestyles In addition, full-time employees will receive our traditional benefits package (health care, vision, dental, paid time off, etc.) and the opportunity to participate in a bonus system that rewards performance. Olsson is an Equal Opportunity Employer. We encourage qualified minority, female, veteran, and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment or any employee because of race, color, religion, national origin, sex, sexual orientation, gender identity, gender, disability, age, military status, or other protected status. Olsson understands the importance of privacy and is committed to protecting job applicants’ personal information. Pursuant to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the “CCPA”), this notice explains Olsson’s practices regarding the collection, use, and disclosure of personal information for job applicants residing in California. Please read this Notice carefully to understand our privacy practices. For more information about the types of information we collect and how we use it in connection with your general access and use of our website, please review our general California Privacy Notice here .

Location: United Kingdom Workplace: Remote ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ THE ROLE Docker’s Professional Services team partners with customers to turn AI and cloud-native deployments into working production outcomes. We are looking for a technically fluent Delivery Program Manager to operate delivery engagements. You will be embedded as an overlay alongside technical sales, solution architects, forward deployed engineers, and delivery partners, translating customers’ technical and business requirements into scoped service engagements and managing them through delivery.   You will be both builder and operator: designing repeatable service offerings where none exist today, and equally willing to roll up your sleeves to scope a detailed Statement of Work or unblock a stuck engagement. If you thrive in ambiguity, love building order from chaos, and operate with high autonomy and low ego, this role is for you. _______________________________________________________________________   WHAT YOU'LL OWN DELIVERY OPERATIONS - Operationalize the end-to-end engagement lifecycle, from scoping and kickoff through delivery, handoff, and retrospectives. - Directly manage customer engagements: plan, run governance cadences, track milestones, manage risks and dependencies, and escalations. - Review technical assumptions in scopes and SOWs with solution architects (environments, integrations, identity, network and security constraints, customer prerequisites) so estimates and timelines hold up in delivery. - Own customer readiness and handoff: environment prerequisites, acceptance criteria, and clean transition to Support and Technical Account Managers.   OFFERINGS AND REUSABLE ASSETS - Partner with solution architects to create reusable delivery assets: playbooks, runbooks, statement of work templates, reference architectures, and onboarding workshops/guides. - Turn repeatable customer patterns into packaged, fixed-scope offerings with defined outcomes, durations and pricing inputs. - Build and maintain the sales-cycle engagement model and intake process for when and how Services are engaged across sales stages.   GOVERNANCE, TOOLING, AND METRICS - Build the program management and governance infrastructure: intake frameworks, capacity planning models, risk registers, delivery dashboards, and milestone tracking. - Define and report delivery KPIs: on-time delivery, utilization, engagement margin, customer satisfaction. - Own SOW amendment and change-order processes: define when and how scope changes are documented, approved, and reflected in project tracking. - Partner with Legal on SOW frameworks and language. _______________________________________________________________________   QUALIFICATIONS - 8+ years of experience in technical program management, professional services, forward deployed engineering services or equivalent cross-functional roles. - Experience at a B2B SaaS, developer tooling, or infrastructure software company delivering implementation, migration, or adoption engagements to enterprise customers. - Demonstrated experience building programs, processes, or practices from scratch not just optimizing existing ones. - Strong technical fluency: comfortable participating in systems architecture discussions, understanding system dependencies. - Strong structured problem solving, facilitation, and systems thinking, including participation in - Experience with Professional Services tooling and business systems (e.g., Salesforce, NetSuite, PSA tools) - Exceptional written and verbal communicator able to produce executive-grade program readouts and customer-facing documentation alike. - High degree of personal accountability; comfortable owning ambiguous problems with limited oversight and providing value-added improvements.   Preferred Qualifications - Professional services, consulting, or delivery experience at an infrastructure software vendor or systems integrator. - Experience self-serving data and analytics (Looker, Tableau, or similar) to build performance reporting. - Prior experience scaling a Professional Services or delivery organization or a support services operation through a growth or transformation phase. - Experience building engagements with third-party partners and system integrators within professional services delivery models. _______________________________________________________________________   WHY THIS ROLE Building a PS function from the ground up is rare. This is an opportunity to shape how Docker serves its most strategic customers, define what great looks like for technical delivery, and leave a lasting operational footprint on a high-growth organization. You will have broad scope, executive access, and the room to build something that matters.   What to Expect in the First 30 Days - Shadow: join scoping calls and review active projects. - Audit the existing SOW process and template library to identify gaps in standardization, approval routing, and tracking. - Meet your key partners: Sales Engineers, Solution Architects, Forward Deployed Engineers, Technical Account Managers, Finance and Legal.   What to Expect in the First 60 Days - Manage first customer engagement directly, with support from the existing team. - Identify the highest-priority SOW template gaps for standardization. - Document the current delivery framework as it exists today capturing what's working, and what needs to change.   What to Expect in the First 60 Days - Autonomously managing customer engagements. - Support leadership with quarterly review cycles on active engagements and retrospectives. - Translate process gaps into actionable workstreams with clear owners, timelines, and accountability.   Visa sponsorship: Not available for this role.   ______________________________________________________________________ POSTING INFORMATION - Open vacancy: This posting is for an existing open role. - AI in hiring: Docker may use AI-assisted tools during our recruiting process. - Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent. ______________________________________________________________________ PERKS & BENEFITS - Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. - Flexibility that fits your life – We trust you to manage your schedule while delivering great work. - Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. - Home office support – Set up your workspace for comfort and success. - Technology stipend – Equivalent to US$100 net per month to help support your work. - Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. - Parental leave – 16 weeks of paid parental leave after six months of employment. - Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. - Comprehensive benefits – Medical, retirement, and paid holidays vary by country. - Docker swag – Because representing the whale never gets old. Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community. #LI-REMOTE

Location: Remote - Brazil Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Principal Presales Engineer, Product Specialist. About the job This position is needed to partner closely with sales, solutions engineering, and enterprise strategists to consult on complex, multi-product opportunities. You will scope, design, and validate how complex multi-product solutions fit into the client’s ecosystem and help paint the long-term Twilio vision for our customers. You will be a critical partner cross-functionally, working with product, engineering, and marketing to identify and share technology patterns and shifts from our clients (and prospects) to influence product strategy. Responsibilities In this role, you’ll: Develop your expertise of the Twilio platform, use cases and buyer personas, while keeping up with industry trends in Voice + AI Scope, design, and build multi-product solution architecture and compelling presentations to secure the Technical Win Support core sales and solutions engineering team members on value-selling strategies and complex solution sales Design and validate scalable, secure, multi-product messaging architectures aligned to customer ecosystems and long-term Twilio adoption. Partner with Sales, Solutions Engineers, and Enterprise Strategists to drive technical validation and secure the technical win in complex sales cycles. Document recent patterns and technology shifts with our clients and prospects to influence Product and R&D strategy and roadmap via GTM interlock and PDLC processes Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: Hands-on experience designing and validating Conversational AI or LLM-driven architectures (e.g., integrating OpenAI, Dialogflow, or similar models via APIs). Experience leading pre-sales or solution architecture engagements, including scoping, design, and technical validation in both Portuguese and English language. Strong background in API-based, event-driven systems, with hands-on experience using REST APIs and webhooks. Working knowledge of at least one backend language such as Node.js or Python, with prior software development or equivalent experience. Demonstrated expertise in messaging platforms, including throughput management, retry strategies, and deliverability optimization. Ability to communicate complex technical concepts clearly to technical and executive audiences. Strong collaboration and influencing skills across sales, engineering, and product stakeholders. Desired: Experience working in an overlay or specialist pre-sales capacity. Experience collaborating with Product on roadmap or positioning. Prior exposure to Twilio products or other CPaaS platforms. Business-level proficiency in Spanish. Location This role will be remote, and based in Brazil. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 15% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: New York, United States; Toronto, Canada Workplace: hybrid Technical Operations Manager We are seeking a hands-on Technical Operations Manager to own and mature core TechOps capabilities across security, endpoint management, identity, networking, operational resilience and service management. Security is an equal and integral part of the role, alongside reliable day-to-day technology operations and continuous improvement. The successful candidate will combine strong technical troubleshooting and security operations experience with operational leadership. You will hold global ownership for assigned TechOps capabilities while acting as the primary TechOps presence within your region. You will be expected to identify risks and operational weaknesses, design practical solutions, drive remediation to completion and maintain clear, audit-ready evidence of control effectiveness. About Us Sokin is a next-generation B2B financial services provider, enabling businesses to make and receive global payments with greater speed, lower cost, and total transparency. Our mission is simple: we’re simplifying global business - so businesses thrive wherever they choose to grow. We deliver services across: • Global payments and receivables • Foreign Exchange (FX) • Treasury management • Finance reconciliations We are rapidly expanding, with established presence in EMEA, APAC, and North America, backed by a strong global infrastructure and industry-leading partners, we are redefining how businesses move money worldwide. Our clients span industries from sports and entertainment to logistics and travel, and our community is growing rapidly. As we continue to expand, we’re building a team of exceptional people who share our ambition to transform the future of global payments. Key Responsibilities Security Operations & Incident Management • Operate as a hands-on security-focused TechOps leader across endpoint, identity, email, collaboration and access layers. • Use Microsoft Defender and related security tooling to investigate alerts, suspicious activity, endpoint vulnerabilitie and configuration weaknesses. • Perform technical investigation, containment and remediation for incidents within TechOps scope, partnering with Security/SOC, SRE and Engineering where deeper investigation or escalation is required. • Drive root-cause analysis, corrective actions and post-incident improvements to reduce recurrence. • Support least-privilege, privileged access and Zero Trust security principles across the technology estate. Endpoint, MDM & Vulnerability Management • Own the security, compliance and operational health of Windows and macOS endpoints globally. • Own MDM and endpoint management capabilities, including device enrolment, compliance policies, security baselines, encryption, application deployment and configuration management. • Drive endpoint vulnerability and patch management from identification and risk prioritisation through remediation and compliance reporting. • Monitor vulnerable or non-compliant devices, investigate exceptions and ensure remediation within agreed timelines. • Maintain secure endpoint standards aligned with recognised security benchmarks and organisational requirements. Identity & Access Management • Administer and improve Microsoft Entra ID, including Conditional Access, MFA, SSO, SCIM, enterprise applications, groups and identity protection. • Own and continuously improve Joiner, Mover and Leaver (JML) processes, ensuring reliable provisioning and timely deprovisioning of access. • Drive automation and group-based access models to reduce manual administration and strengthen access governance. • Support privileged access management and identity governance controls. Networking & Secure Access - Core Requirement • Demonstrate strong practical networking knowledge, including TCP/IP, DNS, DHCP, routing, NAT, firewalls, proxies, VPNs, Wi-Fi, certificates and TLS/SSL. • Own or support secure access technologies such as Zscaler, including Client Connector, traffic forwarding, URL filtering, SSL inspection, PAC files, internet access and private application access. • Troubleshoot complex connectivity issues and determine whether the root cause sits with the endpoint, identity, DNS, network, proxy, firewall, certificate or application layer. • Work with network, security and infrastructure partners to design and implement resilient, secure office and remote connectivity. • Support office network operations, ISP/vendor escalations and connectivity resilience within the assigned region. Compliance, Vanta & Control Management • Own the operational effectiveness of TechOps security and compliance controls and use Vanta to monitor control health, identify gaps, coordinate remediation and maintain evidence. • Support audit and regulatory readiness across ISO 27001, SOC 2, PCI DSS, GDPR and other applicable frameworks. • Understand the purpose and risk addressed by TechOps controls rather than treating compliance as an evidence-only exercise. • Partner with Security, Risk, Legal and Compliance teams on risk assessments, audit requests, control testing and remediation activities. • Maintain accurate, timely and audit-ready technical documentation and evidence. IT Service Management, Jira & Operational Excellence • Use Jira/Jira Service Management to manage operational work, priorities, ownership, SLAs, backlog, incidents, service requests, problems, changes and access requests. • Act as an escalation point for complex operational and security issues and coordinate structured resolution across teams. • Establish and maintain measurable operational standards, dashboards and service performance reporting. • Ensure problems are taken through to resolution with clear ownership and follow-through, not simply transferred between teams. Process Improvement & Automation • Continuously review TechOps processes and identify opportunities to simplify, standardise, automate or introduce self-service. • Develop and maintain automation using PowerShell, APIs and workflow platforms to reduce manual effort and improve reliability, security and auditability. • Create scalable global standards while recognising legitimate regional requirements. • Document repeatable processes through runbooks, SOPs, knowledge articles and technical documentation. Asset, Software & Technology Lifecycle • Maintain accurate hardware, software, access and ownership inventories, with clear linkage between users, identities, devices, applications and privileges. • Oversee device lifecycle activities including deployment, stock/spares, recovery, secure disposal and regional logistics. • Support software licensing, application lifecycle management and identification of unused or unnecessary licences. • Evaluate and onboard new IT/security tooling with appropriate technical, security and operational due diligence. Regional Office Technology & Vendor Management • Act as the primary TechOps contact for the assigned office/region and ensure reliable, secure and professional end-user technology services. • Own or coordinate office technology including connectivity, Wi-Fi, meeting rooms, printing, end-user equipment and local technology vendors. • Manage vendor escalations and service performance and challenge proposed technical solutions where appropriate. • Provide initial operational triage for business-critical platform or production incidents and coordinate escalation to SRE or Engineering. Leadership, Ownership & Collaboration • Operate with a high degree of autonomy: identify issues, assess risk, propose solutions, drive delivery, communicate progress and close the loop. • Mentor and guide TechOps specialists, delegate effectively and promote consistent standards across regions. • Partner effectively with Security, SRE, Engineering, HR, Legal, Compliance and business stakeholders. • Communicate operational health, risks, incidents, dependencies and improvement priorities clearly to TechOps leadership and relevant stakeholders. • Take global ownership of assigned TechOps capabilities while supporting regional execution and cross-region consistency. Experience & Qualifications Experience • 7+ years of experience across Technical Operations, Security Operations, Systems Engineering, Infrastructure or related roles. • Demonstrated experience operating and improving technology/security controls in a distributed, multi-region environment. • Experience working in a regulated or security-conscious organisation is strongly preferred. • Experience owning technical services or capabilities through their full operational lifecycle. Technical Expertise - Must Have • Strong hands-on Windows and macOS endpoint management and security experience. • Strong MDM/endpoint management experience with platforms such as Intune, Iru/Kandji, Jamf, ManageEngine Endpoint Central or equivalent. • Strong Microsoft security and identity experience, particularly Microsoft Defender and Entra ID. • Strong practical networking and troubleshooting knowledge across DNS, DHCP, TCP/IP, routing, NAT, firewalls, proxies, VPNs, Wi-Fi, certificates and TLS/SSL. • Experience with Zscaler or comparable secure access/SSE platforms. • Experience with vulnerability management, patching, security baselines and remediation tracking. • Working knowledge of ISO 27001, SOC 2 and/or PCI DSS controls and audit requirements. • Strong scripting and automation skills, particularly PowerShell, with the ability to work with APIs and workflow automation. • Experience with Jira/Jira Service Management or comparable ITSM platforms and structured operational processes. Nice to Have • Microsoft Purview experience covering DLP, information protection and data classification. • Exposure to PAM and identity governance tooling. • Cloud security/operations exposure across Azure, AWS and/or GCP. • Experience with Vanta or similar compliance automation platforms. • Experience with office network design, ISP management and resilient connectivity. Attributes • Security-first and operationally minded, with equal focus on protection, reliability and user experience. • Hands-on and technically credible; comfortable troubleshooting complex issues rather than relying solely on vendors or specialists. • Ownership-driven, with strong follow-through from problem identification to measurable resolution. • Calm and methodical during incidents and high-pressure situations. • Comfortable challenging existing processes and proposing practical improvements. • Strong communicator across technical and non-technical teams, time zones and cultures. • Highly organised, documentation-driven and comfortable working with measurable objectives and controls. Technology Environment Microsoft 365, Azure Entra ID, Microsoft Defender, Microsoft Purview, MDM/endpoint management platforms, Windows and macOS, Zscaler, Vanta, Jira/Confluence, AWS and GCP, and third-party security and collaboration platforms supporting a globally distributed workforce. Please note, candidates will need to have the right to work in the jurisdiction that they are looking to work in. The main responsibilities of this role are outlined above; however, this description is not exhaustive, and the job holder may be required to undertake additional duties from time to time to ensure the smooth running of the department. The role may require some working outside our normal working hours.

Location: Des Moines, IA; Fayetteville, AR; Kansas City, MO; Lincoln, NE; Little Rock, AR; Manhattan, KS; Oklahoma City, OK; Omaha, NE; Springfield, MO; St. Louis, MO; Tulsa, OK Company Description We are Olsson. We engineer and design solutions that improve the world around us. As a company, we promise to always be responsive, transparent, and focused on results – for our people, our clients, and our company. We’re a people-centric firm, so it’s no surprise our greatest asset is our people. The impact this creates is an environment that encourages our people to grow and be creative with their talents. This approach builds a culture that is uniquely Olsson. It allows us to grow our people as we grow our business. This, in turn, creates a lasting impact on the world around us. Job Description Olsson provides construction management, administration, and observation services for aviation projects to assure that work is performed in conformance with project documents. This work will be in support of our airport clients and be focused on mostly work inside the fence in completion of planned capital improvement programs. Our construction services include daily observation / inspection, project documentation, submittal review, design support, shop drawing review, payment application review, payroll review, and oversight for materials testing. We provide technically qualified personnel for our clients’ specific FAA and project requirements. We are looking for experienced Construction Administration personnel to join our team and support aviation projects across the Midwest. You will apply your diversified knowledge and experience to observe all phases of construction work, procedures, and verify conformance with plans, specifications, and standards. You will aid engineers, and construction managers with observation, inspection, and staking. You may work individually or as part of a larger team based upon project needs. We have multiple positions available and will consider candidates located out of Kansas City, St Louis, Omaha, Lincoln, Tulsa, Springfield, Des Moines, Oklahoma City, Fayetteville, or Little Rock. This position includes: The use of a company truck for transportation to and from job sites. Applicable PPE (personal protective equipment) provided. Prescription safety eyewear and work boot reimbursement program. Company issued laptop. Cell phone reimbursement options. Receive fully paid training, opportunity to participate in our mentorship program, and gain hands-on experience by shadowing seasoned professionals. Qualifications You are passionate about: Working collaboratively with others. Having ownership in the work you do. Using your talents to positively affect communities. You bring to the team: Strong communication skills. Ability to contribute and work well on a team. Bachelors or Associates degree in engineering, construction, or a related field, preferred. Five (5) or more years of construction observation or construction inspection experience on aviation-related projects. A good working knowledge of FAA specifications and requirements. A valid driver's license with a good driving history. The ability to work in a constant state of alertness and safe manner. Ability and willingness to travel as required for the role. #LI-IC1 Additional Information Olsson specializes in engineering and design, client advisory services, planning, field services, and environmental. Improving the world has been our mindset from the very beginning, back when Olsson first opened for business in 1956. And it will be our mindset for years to come. As an Olsson employee, you will: Receive a competitive 401(k) match Be empowered to build your career with tailored development paths Have the possibility for flexible work arrangements Engage in work that has a positive impact on communities Participate in a wellness program promoting balanced lifestyles In addition, full-time employees will receive our traditional benefits package (health care, vision, dental, paid time off, etc.) and the opportunity to participate in a bonus system that rewards performance. Olsson is an Equal Opportunity Employer. We encourage qualified minority, female, veteran, and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment or any employee because of race, color, religion, national origin, sex, sexual orientation, gender identity, gender, disability, age, military status, or other protected status. Olsson understands the importance of privacy and is committed to protecting job applicants’ personal information. Pursuant to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the “CCPA”), this notice explains Olsson’s practices regarding the collection, use, and disclosure of personal information for job applicants residing in California. Please read this Notice carefully to understand our privacy practices. For more information about the types of information we collect and how we use it in connection with your general access and use of our website, please review our general California Privacy Notice here .