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Location: Guatemala Workplace: hybrid About Aleph Aleph is a global leader accelerating digital advertising, and fintech solutions across more than 130 high-growth markets. With more than 20 years of experience and strategic partnerships with over 50 of the world's leading digital platforms, Aleph connects media, payments, and local market expertise to enable platforms and businesses to grow and operate globally with speed and compliance. With teams in more than 90 offices worldwide, Aleph combines global scale with deep local execution. Beyond business impact, Aleph drives digital inclusion through its education initiative, Digital Ad Expert, member of UNESCO’s Global Skills Academy. As a Client Partner, you will drive the growth of our portfolio, a key opportunity to scale Pinterest’s presence across the Guatemalan market and own your impact. This is a permanent, hybrid role based in Guatemala City. Pinterest is one of the most distinctive platforms in the digital landscape: highly visual, deeply intentional, and uniquely positioned at the intersection of inspiration and purchase intent. People come to plan their next trip, home renovation, or outfit. For the right advertiser, that mindset is gold. Your job is to help them see it. What You Will Do Lead and scale commercial growth for Pinterest advertising in Guatemala, expanding the platform’s footprint and driving adoption across key advertisers, brands, and agencies in the market. Build and manage a sales pipeline: prospect, prioritize, reach out, and close new business. Educate advertisers and agencies on Pinterest’s ad formats and performance potential, acting as much as an educator as a sales professional. Develop strong relationships with decision-makers at agencies and direct clients across Guatemala. Partner closely with the Client Success (CSM) team for seamless campaign delivery and client satisfaction. Use data and analytics to measure performance, optimize strategy, and exceed KPIs including sales growth, client retention, and platform adoption. What We Are Looking For 3+ years of experience in digital advertising sales, media sales, or marketing. Real, existing relationships with marketing decision-makers in Guatemala (relationships elsewhere in Central America are a strong plus). Proven ability to win new business: you build your prospect list and work it. Solid understanding of the digital advertising ecosystem: performance, display, video, native, and programmatic. Strong track record of hitting or exceeding revenue targets. Organized, data-driven, and comfortable in a build-from-scratch environment. Fluency in Spanish and English. What Will Make Us Really Love You You are genuinely drawn to Pinterest’s world and can translate that into an advertiser pitch. You anticipate challenges and take initiative before they become problems. You thrive on teamwork while bringing a driven, goal-oriented spirit. You have genuine tech curiosity: you adopt new tools, test them, and make them part of your workflow. You use AI for research, briefs, and preparation, then apply your own judgment to build the relationship. You think analytically: data and pipeline signals drive your decisions, not just instinct. You are comfortable being the first: the first call, the first pitch, in a market that has never been approached before. Why Join Aleph Impact: Be the first to build Pinterest’s advertising business in Guatemala and see the direct result of your work. Growth: We give our internal talent growth opportunities and the chance to learn together, in a company representing nearly 55 global platforms across 130+ markets. Team culture: Aleph is a place of many cultures, perspectives, and talents, where people support each other and value partnership and communication. Market context: Guatemala’s online audience keeps growing, and brands are looking for new ways to reach people when they are planning and ready to buy. Pinterest fits that moment. Flexibility: A hybrid arrangement in Guatemala City and a team that moves at the speed of change. Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, and our curiosity keeps us learning and seeking out new opportunities. We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together. We use Lever, our recruitment management platform, which includes AI-powered features that may assist our hiring team in reviewing applications, analyzing CVs, and identifying relevant qualifications. These tools support, but do not replace, human judgement. All hiring decisions are made by people. For more information about how your personal data is processed, including your rights in relation to AI-assisted processing, please see our Candidate Privacy Policy or contact us at privacy@alephdigital.com. “Share our similarities, celebrate our differences.” – M. Scott Peck   #ALEPH

Location: Buenos Aires, Argentina Workplace: hybrid About Aleph Aleph is a global leader accelerating digital advertising, and fintech solutions across more than 130 high-growth markets. With more than 20 years of experience and strategic partnerships with over 50 of the world's leading digital platforms, Aleph connects media, payments, and local market expertise to enable platforms and businesses to grow and operate globally with speed and compliance. With teams in more than 90 offices worldwide, Aleph combines global scale with deep local execution. Beyond business impact, Aleph drives digital inclusion through its education initiative, Digital Ad Expert, member of UNESCO’s Global Skills Academy. We are looking for an Associate Client Partner to support our digital advertising sales team in Buenos Aires. The Associate Client Partner is responsible for training, promoting, presenting, and driving digital advertising product sales to agencies and direct advertisers through live client engagement. The ideal person is charismatic, motivated, and internally driven, with strong attention to detail. They are an outstanding public speaker and a natural storyteller. This is a performance-driven role focused on delivering measurable business growth for our clients and the company. What You Will Do Evangelize the digital platform you will be educating on. Drive digital advertising sales while educating advertisers and agencies on product features and benefits. Generate excitement and brand awareness, and increase product sales, through creative solutions. Continuously engage and communicate with clients about the platform. Represent the company positively within the Argentine market. Drive customer satisfaction among both agencies and direct clients. Meet and exceed performance KPIs such as sales growth, client retention, and platform adoption. Use insights and analytics to measure campaign performance and to optimize outreach and strategy. What We Are Looking For Experience and skills 2 years of experience selling digital advertising (display, video, native ads, and programmatic) to advertising agencies and direct clients. Energetic, goal-oriented, and outgoing. Strong communication skills, both written and verbal. Strong understanding of the digital online advertising industry, including the underlying technology, major companies, and research. Understanding of best practices and emerging trends within the digital, social, and creative environment. Proven track record of delivering results and hitting or exceeding revenue and performance targets. Ability to leverage data and analytics to influence social marketing activity and strategy. Strong interpersonal and relationship-building skills that support team development. Aptitude, creativity, and a preference for working in collaborative teams and across business units. Comfortable operating in a highly dynamic environment. Established relationships with decision-makers in the local market. Fluent in English. Your profile You bring a track record of success in a similar role, with hands-on experience. You are not afraid to challenge the status quo and bring fresh, out-of-the-box ideas to the table. You anticipate challenges before they arise and take initiative to find effective solutions. You have an eye for detail. You thrive on teamwork but also bring a driven, goal-oriented spirit. You are genuinely enthusiastic about advertising, ad-tech, and staying ahead of industry trends. You engage and communicate with internal and external stakeholders in a positive and approachable way. Why Join Aleph Impact: Your work directly connects brands and consumers in meaningful ways and helps shape the future of digital advertising. Growth: You get the freedom to grow and create within the company, regardless of your position, plus workshops that keep you current on the latest digital advertising insights. Team culture: You join a diverse, multicultural team that values different perspectives, experiences, and talents, and celebrates creativity, collaboration, and bold ideas. Market context: You work with leading brands, platforms, and publishers through a company with a truly global footprint, from a Buenos Aires advertising community that is active and well connected. Flexibility: Our hybrid model in CABA gives you time with the team in the office and time to focus remotely. Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, and our curiosity keeps us learning and seeking out new opportunities. We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together. We use Lever, our recruitment management platform, which includes AI-powered features that may assist our hiring team in reviewing applications, analyzing CVs, and identifying relevant qualifications. These tools support, but do not replace, human judgement. All hiring decisions are made by people. For more information about how your personal data is processed, including your rights in relation to AI-assisted processing, please see our Candidate Privacy Policy or contact us at privacy@alephdigital.com. “Share our similarities, celebrate our differences.” – M. Scott Peck   #ALEPH

— Писать сценарии для Reels и YouTube Shorts, которые привлекают аудиторию и лиды. — Работать в контент-заводе: стабильно выдавать сценарии в необходимом объёме.

• 5+ лет опыта в Product Management, включая сложные B2C-продукты.

Location: İstanbul, Türkiye Workplace: remote 💻 Kodland Hakkında Kodland, 5–17 yaş arası çocuk ve gençlerin programlama, matematik, dijital tasarım ve geleceğin teknoloji becerilerini geliştirmelerine yardımcı olan uluslararası bir online eğitim platformudur. Canlı online dersler ve proje tabanlı öğrenme modeli sayesinde öğrenciler yalnızca teknik beceriler kazanmakla kalmaz; aynı zamanda problem çözme, yaratıcılık ve teknoloji kullanma konularında özgüven geliştirir. Şimdi Türkiye ekibimize katılacak bir Müşteri Hizmetleri Yöneticisi arıyoruz. Bu pozisyon bir ekip yöneticiliği rolü değildir. Kodland’de “Müşteri Hizmetleri Yöneticisi”, kendisine gelen müşteri ilişkilerini, talepleri ve vakaları baştan sona sahiplenen bireysel katkı rolüdür. 🎯 Bu Rolde Ne Yapacaksınız? Kodland’de Müşteri Hizmetleri Yöneticisi olarak, ailelerin Kodland’e katıldığı andan itibaren eğitim süreçlerinin sorunsuz ilerlemesine destek olacaksınız. Bir veli için gerektiğinde Kodland’deki ilk iletişim noktası, gerektiğinde ise yaşadığı problemi çözüme ulaştırana kadar süreci takip eden kişi olacaksınız. Başlıca sorumluluklarınız: Velilerle telefon, chat ve gerektiğinde e-posta üzerinden iletişim kurmak Yeni kayıt olan aileleri karşılamak ve sonraki adımları açıklamak Ders programı, platform erişimi, giriş bilgileri, ders değişiklikleri, dondurma ve genel eğitim süreciyle ilgili soruları yanıtlamak Derse katılmayan veya düzenli devam etmeyen öğrencilerin aileleriyle iletişime geçmek Müşteri memnuniyetsizliğinin gerçek nedenini anlamak ve uygun çözüm seçenekleri oluşturmak Şikâyetleri sakin, profesyonel ve çözüm odaklı şekilde yönetmek Kritik veya karmaşık durumlarda velilerle telefon görüşmesi yapmak İade, iptal, ödeme ve taksit taleplerini şirket politikaları doğrultusunda değerlendirmek Müşteri itirazlarını empatik, açık ve çözüm odaklı şekilde ele almak Her müşteri görüşmesini ve vaka güncellemesini CRM ve destek sistemlerinde doğru şekilde kayıt altına almak Gerektiğinde Teaching, teknik destek, finans ve operasyon ekipleriyle koordinasyon kurmak Başka bir ekibe aktarılan vakalarda dahi süreci takip ederek müşterinin net bir sonuca ulaşmasını sağlamak Bu rolün amacı yalnızca gelen soruları cevaplamak değildir. Asıl hedefimiz; ailelerin Kodland’e duyduğu güveni korumak, bir problem yaşandığında doğru çözümü bulmak ve öğrencilerin eğitim yolculuğunun mümkün olduğunca kesintisiz devam etmesini sağlamaktır. 🛠 Günlük Kullanacağınız Araçlar Kodland’de günlük olarak birden fazla sistem arasında aktif şekilde çalışıyoruz. Başlıca kullandığımız araçlar: Slack amoCRM Omnidesk BackOffice Google Sheets Bu nedenle bilgisayar kullanımı, birden fazla sekme ve program arasında hızlı geçiş yapabilme ve dijital araçlara hızlı adapte olabilme bu rol için oldukça önemlidir. 🕒 Çalışma Düzeni Bu pozisyon %100 uzaktan ve tam zamanlıdır . Haftada 40 saat çalışma Haftada 5 çalışma günü ve 2 izin günü Gün içerisinde 1 saat mola Hafta sonunun bir günü çalışma günüdür Çalışma düzeni vardiyalıdır İki vardiyamız bulunmaktadır: Vardiya A: 10:00–19:00 Vardiya B: 13:00–22:00 Saatler Türkiye saatiyle (GMT+3) uygulanmaktadır. Bu rolün önemli bir bölümü velilerle telefon görüşmelerinden oluştuğu için, çalışma saatleri içerisinde düzenli olarak ulaşılabilir olmak ve planlanan vardiyaya devamlılık göstermek önemlidir. 💰 Kazanç İlk 5 ay: 24.500 TL sabit ücret aylık 5.000 TL’ye kadar KPI primi Toplam: 29.500 TL’ye kadar 5. aydan sonra: 29.500 TL sabit ücret aylık 5.000 TL’ye kadar KPI primi Toplam: 34.500 TL’ye kadar aydaki sabit ücret artışı performansa bağlı değildir; Kodland’deki çalışma süresine bağlı olarak uygulanır. KPI primi; müşteri memnuniyeti, iletişim kalitesi, vaka yönetimi, yanıt ve çözüm süreleri, CRM/ticket kayıtlarının doğruluğu ve şirket süreçlerine uyum gibi ölçülebilir performans alanlarına göre değerlendirilir. 🧭 Eğitim ve Onboarding İşe başlayan ekip üyeleri, bağımsız olarak müşteri vakalarıyla çalışmaya başlamadan önce yaklaşık bir haftalık yapılandırılmış eğitim sürecinden geçer. Bu süreçte: Kodland ve öğrenci yolculuğu Müşteri iletişim standartları CRM ve destek sistemleri Veli iletişimi Şikâyet ve itiraz yönetimi Ödeme, taksit, dondurma ve iade senaryoları Operasyonel süreçler Örnek vakalar ve pratik çalışmalar üzerinde çalışılır. Eğitim sonrasında da Team Leader ve Customer Service ekibinden düzenli geri bildirim ve destek almaya devam edersiniz. 🚀 Kodland Size Ne Sunuyor? %100 uzaktan çalışma Uluslararası bir EdTech şirketinde deneyim Yapılandırılmış eğitim ve onboarding süreci Düzenli geri bildirim ve ekip desteği Müşteri hizmetleri, retention, kriz yönetimi, ödeme süreçleri ve operasyon alanlarında deneyim Farklı departmanlarla çalışma fırsatı Performans ve gelişime bağlı şirket içi kariyer fırsatları Customer Service içerisinde farklı uzmanlık alanlarına geçiş imkânı Türkiye Customer Service ekibinde kariyerinizi hem uzmanlaşarak hem de yönetim tarafında ilerleyerek geliştirebilirsiniz. Chat, Enrollment, Retention, Crisis ve Installment gibi farklı alanlarda uzmanlaşabilir; ilerleyen dönemde Team Lead ve Head of CS gibi rollere doğru gelişebilirsiniz. ✅ Zorunlu Gereksinimler Telefonda net, anlaşılır ve akıcı Türkçe iletişim kurabilmek Velilerle düzenli telefon görüşmeleri yapma konusunda rahat olmak Güçlü yazılı ve sözlü iletişim becerilerine sahip olmak Bilgisayarı günlük çalışma aracı olarak rahat ve hızlı kullanabilmek Aynı anda birden fazla sekme, uygulama ve müşteri vakası arasında çalışabilmek Windows 10 veya Windows 11 işletim sistemine sahip bir bilgisayar kullanmak En az B1 seviyesinde İngilizce bilgisine sahip olmak Problem çözme ve çözüm üretme konusunda istekli olmak Zor veya duygusal müşteri görüşmelerinde sakin ve profesyonel kalabilmek Detaylara dikkat etmek ve yapılan işlemleri doğru şekilde kayıt altına alabilmek Haftada 40 saat tam zamanlı çalışmaya uygun olmak 10:00–19:00 veya 13:00–22:00 vardiyalarından birinde çalışabilmek Hafta sonunun en az bir gününde çalışabilmek Bu pozisyonu birincil profesyonel işiniz olarak sürdürebilmek Uzaktan çalışma için uygun bilgisayar, çalışan mikrofon ve stabil internet bağlantısına sahip olmak Türkiye'de çalışmaya uygun olmak 🌟 Güçlü Bir Artı Olacak Deneyimler Aşağıdaki alanlardan bir veya birkaçında deneyim sahibi olmanız avantaj sağlayacaktır: Müşteri hizmetleri veya müşteri destek deneyimi Call center deneyimi Inbound veya outbound telefon görüşmeleri Chat veya e-posta üzerinden müşteri desteği CRM sistemleri kullanmış olmak Omnidesk, Zendesk, Freshdesk, Intercom veya benzeri ticketing/helpdesk araçlarını kullanmış olmak amoCRM, Bitrix24, Salesforce, HubSpot veya benzeri CRM sistemleriyle çalışmış olmak Customer retention Şikâyet yönetimi İade veya iptal talepleri Taksit ve ödeme süreçleri Customer Success Online eğitim veya EdTech Abonelik veya tekrar eden gelir modeliyle çalışan şirketler Veliler, aileler veya eğitim sektöründeki müşterilerle çalışma Müşteri memnuniyeti veya yanıt süresi KPI'larıyla çalışma Teknik destek Bilgisayar programcılığı, yazılım, bilişim veya bilgisayarla ilgili bir bölümden mezun olmak Müşteri hizmetleri süreçlerini öğretebiliriz. Ancak bilgisayarla rahat ve hızlı çalışabilmek bu rol için temel bir gereksinimdir. 🎯 Bu Rol Size Uygun Olabilir Eğer: İnsanların gerçek problemlerini çözmekten keyif alıyorsanız Bir müşterinin söylediği şikâyetin arkasındaki asıl problemi anlamaya çalışıyorsanız Bir vakayı başka bir ekibe aktardığınızda dahi sonucunu takip etmeyi önemsiyorsanız Telefon görüşmelerinde kendinizi rahat hissediyorsanız Zor müşteriler karşısında sakinliğinizi koruyabiliyorsanız İade, iptal ve ödeme gibi hassas konuları profesyonel şekilde konuşabiliyorsanız Müşteri ilişkisini korurken gerçekçi olmayan sözler vermeden çözüm üretebiliyorsanız Bilgisayar üzerinde hızlı çalışıyor ve yeni sistemleri kolay öğreniyorsanız Uzaktan çalışırken kendi zamanınızı ve işlerinizi düzenleyebiliyorsanız KPI'larla ölçülen bir çalışma ortamında rahat hissediyorsanız Kısa süreli bir iş yerine uzun vadeli gelişebileceğiniz bir rol arıyorsanız ⚠️ Bu Rol Size Uygun Olmayabilir Eğer: Telefon görüşmesi yapmak istemiyorsanız ve yalnızca yazılı destek vermeyi tercih ediyorsanız Zor müşteri vakalarını sahiplenmek yerine sürekli başka bir ekibe aktarmayı tercih ediyorsanız Şikâyet, iade veya ödeme görüşmelerinden kaçınmak istiyorsanız Hafta sonu çalışmaya uygun değilseniz Belirli vardiya saatlerine düzenli şekilde uyum sağlayamıyorsanız Aynı anda birden fazla program ve müşteri vakasıyla çalışmak sizi zorluyorsa Yapılan işlemleri CRM veya ticket sistemlerinde düzenli olarak kayıt altına almak istemiyorsanız Kısa süreli veya geçici bir iş arıyorsanız Başka bir tam zamanlı işle birlikte yürütmek istediğiniz ek bir iş arıyorsanız

About the role We're looking for a Senior Customer Success Manager to drive the relationship with one of our largest and most strategic clients while maintaining a healthy pipeline of smaller accounts. This role is focused on strategic account management and growth.

Мы ищем сильного, самостоятельного Chief Product Officer (CPO), который возьмет на себя полный цикл создания продуктовой архитектуры: от проектирования транзакционного ядра и финтеха до запуска MVP и масштабирования платформы на открытый рынок.

We are looking for a Growth Product Manager who will enable fast experimentation targeting retention, conversion, and subscription, testing hypotheses before full implementation into the core product.

— писать сценарии Reels и Shorts, которые приводят аудиторию и заявки; — регулярно выпускать сценарии в рамках контент-завода;

Опыт от 5 лет в продуктовой разработке, из них от 2 лет в роли PO / руководителя продукта.

— Анализ конверсии, FTD, Retention, GGR; — Поиск потерь и запуск growth-инициатив;

Location: Mt. Scott Animal Clinic - Portland, Oregon Medical Director – Mt. Scott Animal Clinic Mt. Scott Animal Clinic in Portland, Oregon is seeking a Veterinary Medical Director to lead our doctors and guide the clinical direction of a respected, AAHA-accredited Fear Free practice. Our current Medical Director, Dr. Mariah Kimball, has been promoted into our Oregon Regional Medical Director so you will be supported by a DVM that has called Mt. Scott her home for the past 8 years. About Mt. Scott Animal Clinic Mt. Scott Animal Clinic has been proudly serving the Portland community for over 50 years. We're known for delivering exceptional care with compassion, respect, and integrity. We also don't take ourselves too seriously. A good sense of humor isn't just welcome here; it's practically a job requirement! Laughter, teamwork, and looking out for each other are part of our daily routine, and it shows: doctors help each other with cases, technicians and our cross-trained receptionists pitch in wherever needed, and no one is on an island. Learn more about us on our video here: Welcome to Mt. Scott Animal Clinic What Makes Us Different: Real Work-Life Balance: Our doctors leave on time, every day. We build scheduled blocks into the day for catching up on records and cases, so work doesn't follow you home. A Genuinely Fun Culture: From staff parties to our twice-yearly Veterinary Olympics, we make time to celebrate and compete together, not just clock in and out. Giving Back Together: We're active volunteers with organizations like the Street Dog Coalition, and we're proud to support World Vets globally, because caring for animals doesn't stop at our doors. Fear Free Certified Team: Our entire staff is Fear Free Certified, so low-stress, compassionate handling is how we approach every appointment. A Team That Has Your Back: Everyone pitches in. It's a “we figure it out together” kind of place, not a “that's not my job” one. The Role As Veterinary Medical Director, you will be the clinical leader of the hospital. You will set and uphold our standards of medicine, mentor our doctors, and partner with hospital management and regional leadership to deliver exceptional care and the keep our team thriving. We are looking for someone who enjoys practicing high-quality, Fear Free medicine in a collaborative team environment and who builds a culture where doctors and staff want to stay and grow. What You Will Do Provide hands-on clinical care, including surgery, dentistry, and diagnostics, alongside the veterinary team Set medical standards and protocols, and keep the hospital current with AAHA accreditation requirements Mentor and support associate veterinarians through case review, coaching, and continuing education Take part in doctor recruiting, interviewing, onboarding, and retention Champion Fear Free practices and low-stress handling across the whole team Partner with the hospital manager on scheduling, workflow, and efficient use of support staff Help the team make the most of our equipment, including digital radiography, dental x-ray, laser, and ultrasound Serve as a clinical point of contact for clients, referral specialists, and Lakefield Veterinary Group leadership Model our values and a positive, respectful culture every day What You Bring Several years of small animal general practice experience, with strong surgical and dental skills Prior leadership, mentoring, or team lead experience, or a clear desire to step into it A commitment to Fear Free, low-stress medicine Clear, compassionate communication with clients, doctors, and support staff A collaborative style and a genuine interest in building people up Compensation and Benefits Competitive base salary with production bonus opportunity with no negative accrual Sign-on bonus Relocation bonus Paid time off Paid Parental Leave CE allowance Dental and vision insurance AVMA membership AVMA PLIT policy Performance-based bonus eligibility How to Apply To learn more about the hospital and the position, contact Joe Rusk at joe.rusk@lakefieldvet.com , or apply at careers.lakefieldvet.com .

The Systems Administrator owns the day-to-day administration of our SaaS and cloud vendor stack, with security and logging as the first priority. You will also provide hands-on IT support to employees.

Писать сценарии для Reels и YouTube Shorts, которые приводят аудиторию и лиды. Работать в контент-заводе: стабильно выдавать сценарии в нужном объёме.

Чем предстоит заниматься 1. Вирусный контент и органический рост * Разрабатывать стратегию продвижения через Instagram Reels, TikTok и YouTube Shorts.

Чем предстоит заниматься 1. Вирусный контент и органический рост * Разрабатывать стратегию продвижения через Instagram Reels, TikTok и YouTube Shorts.

Location: UK - Office - London Who is Tenable? Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey! What makes Tenable such a great place to work? Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together! Your Role: You have built a career carrying a number, and now you want to grow big accounts for the long term. This role is for you. You will own renewals and expansion for 30 to 40 of Tenable's strategic customers, including the largest account in EMEA. Retention and growth in these accounts is now a top priority, so your impact will be visible fast. You will be in front of customers and in the room with senior leaders, working side by side with our Enterprise and Commercial Territory Managers and Solutions Engineers as an equal. This is a sales role with a Customer Success title. Your Opportunity: Your mandate is to keep our largest customers and grow them. You will protect recurring revenue, find the next opportunity in every account, and set the standard for what a Principal CSM looks like at Tenable. Keep our biggest customers, and keep them growing strategic customers stay when they see the value. You will make it clear, and make it last. Own the full renewal cycle for a multi-million book, with retention as your first measure. Spot churn and downgrade risk early, using adoption data and your own judgement. Negotiate enterprise contracts that protect revenue and open the door to more. Turn every account into the next big deal, renewals and expansion are an equal share of the role. Run strategic discovery with senior stakeholders to uncover high-value opportunities. Build the business case for upsell and cross-sell across the Tenable platform. Carry an expansion quota, and take ownership of the number. Win as one account team, you and the Territory Manager are partners, and you often carry the bigger number. Plan each account together with Territory Managers and Solutions Engineers. Lead critical escalations, and bring in Engineering, Support and Professional Services at pace. Share what you hear from customers, so it shapes our product and service. Shape what Principal means, this is still a new level for us, and you will help define it. Set the playbook for renewals and expansion in strategic accounts. Mentor junior and senior CSMs, and show them what great looks like. Build the experience and profile that opens a path to team leadership. What success looks like By six months: a plan and a trusted forecast for every strategic account, and a senior contact in each one. By twelve months: retention ahead of baseline, double-digit growth in your book, and a team that looks to you for best practice. What You'll Need: A sales background, with a record of meeting or beating quota through renewals, upsell and cross-sell. Experience of large, complex accounts and enterprise contract negotiation, ideally using a structured method such as MEDDPICC. The standing to build trusted relationships with senior leaders in large organisations. Comfort with visibility: you share account status openly and welcome scrutiny. A team player who shares knowledge freely and enjoys helping others grow. A hands-on approach: you build your own quotes and keep your own Salesforce records. Curiosity about new tools, including AI-led churn tracking, and an eye for what the data says. Availability for three office days a week in Staines, and travel up to 25% of the time. Interview Process Recruiter Screen – 1st Stage - Virtual Hiring Manager Interview  – 2nd Stage – Virtual/F2F Panel Interview - 3rd Stage - F2F Senior Leader Interview - 4th Stage - Virtual/F2F Exec Level Call - Final Stage - Virtual #LI-JG1 #LI-Hybrid We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels.  If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact Recruiting@Tenable.com for further assistance. 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Location: Amsterdam, Netherlands; Remote - Europe About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D. The role: In Token Factory analytics there is no split into product analysts, ML engineers and data engineers. Each person owns a question end to end: builds the data, runs the analysis, and comes back with a recommendation that changes a decision. Your responsibilities will include: - Define core product and business metrics and build a single source of truth that Product, Finance, and Sales can rely on. - Build a comprehensive view of self-service customers, including usage patterns, customer health, satisfaction, retention risks, unmet needs, and growth opportunities. - Translate customer demand and commercial plans into capacity forecasts and support capacity allocation decisions. - Measure effective capacity utilization and identify opportunities to improve the commercial value of available capacity. - Develop and evaluate pricing and packaging models, including guaranteed capacity, on-demand pricing, commitments, clawback mechanisms, and provisioned throughput units. - Provide data-driven recommendations for the self-service and managed offerings, including customer segmentation, pricing, and capacity. - Partner with Product, Engineering, Applied AI, Finance, and Sales to turn insights into concrete product and operational improvements. We expect you to have: - 5+ years of experience in analytics or data science. - Strong Python, SQL, and statistics: you understand the code and the methods you use. - Hands-on experience analysing large-scale customer, product, and usage datasets using statistical / analytical or distributed data-processing tools. - AI-assisted coding as your default way of working: you guide it, verify it, and own the result. - The ability to go from a question to a production-ready solution. - The ability to turn complex data into clear recommendations. - Strong commercial and product judgment, with the ability to balance customer value, monetization, growth, and profitability. - Experience with pricing, packaging, monetization, or commercial analytics for technical or consumption-based products. - Strong cross-functional collaboration skills across Product, Engineering, Data, Finance, Sales, and Operations. - A hands-on and proactive working style, with the ability to operate effectively in an ambiguous and technically complex environment. Nice to have: - Familiarity with LLM inference economics: tokens, throughput and latency, batching, GPU costs. Benefits & Perks: Competitive compensation Career growth and learning opportunities Flexibility and ownership Collaborative and innovative culture Opportunity to work on impactful AI projects International environment and talented teams What's it like to work at Nebius: Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI Equal Opportunity Statement: Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law. Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire. If you need accommodations during the application process, please let us know.