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Location: London, United Kingdom - Deliveroo Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Senior Technical Recruiter – Engineering Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our People team are the architects of a great workplace where brilliant minds come together to do their best work. From discovering diverse talent and nurturing future leaders, to creating spaces that spark collaboration and crafting rewards that celebrate success - we're passionate about building a culture where everyone can thrive. We’re looking for a Senior Technical Recruiter – Engineering to join our London team. This is a hybrid role. In this role, you’ll help us hire the engineers who design, build, and scale Deliveroo’s technology, from our mobile application to the complex systems powering every order. Get to know our People team — what drives us, how we work, and what you can expect. What You’ll Be Doing You’ll be joining the Engineering Recruiting team. We partner directly with senior tech and product leaders to design strategies that attract, assess, and hire world-class technical talent across global markets. Here’s what your day-to-day might look like: Lead senior end-to-end hiring: Own full-lifecycle recruitment for critical, highly technical positions (Principal Engineers, Staff Engineers, and Engineering Leadership), running tailored strategies that balance speed, quality, DE&I, and candidate experience. Act as a trusted business advisor: Partner closely with Heads of Engineering, Product, and People to shape role designs, influence hiring strategy, and align talent acquisition outcomes with broader business goals. Drive data-led strategy: Turn market intelligence, recruiting metrics, and People Analytics dashboards into actionable insights to guide hiring manager decisions and optimize pipeline performance. Optimise recruiting operations & bar-raising: Refine assessment frameworks, streamline interview calibration, and partner with TA Operations to test new tools and maintain high data accuracy across systems. Champion diversity, inclusion & candidate experience: Embed inclusive practices into every stage of job design and sourcing, deliver an exceptional candidate journey, and mentor junior recruiters on best practices. What You’ll Need to Thrive Essential Proven experience leading end-to-end technical recruitment within a fast-paced, high-growth tech or product organisation, with substantial experience in global tech environments. Strong track record of hiring for complex, senior technical roles (Staff/Principal Engineers, Engineering Managers, or Technical Directors). Excellent sourcing and stakeholder management skills, with a demonstrated ability to influence senior engineering leaders and close top-tier talent in competitive markets. Fluency with recruitment data and tools, including experience using ATS platforms (such as Ashby), LinkedIn Recruiter, and market insight dashboards to inform strategy. Demonstrated ability to lead TA initiatives that improve hiring processes, equity, or candidate experience operating with high autonomy. Nice to Have Experience partnering with People Analytics teams to design custom recruiting performance dashboards. Prior experience mentoring and coaching mid-level recruiters or sourcers within an engineering talent team. Why Join Us? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders. 🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility. 🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves. 🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best. We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here. Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Own product design and frontend implementation for meaningful parts of the journey from discovering a model to making a first successful request and operating AI in production. Design and build production experiences across the website, dashboard, CLI, and APIs, choosing the right medium for each problem.

Location: AU: Sydney (45 Clarence St) Workplace: Hybrid Senior Software Engineer, AI Enablement The role & impact You'll join a small team that builds the tools, platforms and best practices helping engineers across Xero work with AI. Rather than shipping something once and moving on, you'll own it end to end from early experimentation through to production, including the run books, monitoring and rollback thinking that keep it reliable once real engineers depend on it day to day. This is a role with real influence. You'll help shape the technical direction of an internal skills marketplace and AI distribution platform used across the wider engineering organisation, work directly with vendors like AWS, Microsoft and GitHub on technology that isn't public yet, and help guide and challenge a team that's still early in its AI journey. The team & how they connect The AI Enablement team sits within Engineering Experience and focuses on helping product engineering teams work faster and better with AI through platforms, tooling and practical guidance rather than just standard tooling. It's a close-knit team, spread across Melbourne, Sydney and the Sunshine Coast, with a product manager based in Wellington, who stay connected through regular syncs and a genuinely collaborative way of working despite the distance. Initially, you will focus on - Our current stack is C#, .NET and AWS, with Python and TypeScript picked up along the way for AI tooling - Building an internal skills marketplace and a distribution platform for AI tools used across Xero's engineering org - Developing guidance and best practice for authoring agent skills, including agents for remediation tasks - Collaborating directly with AWS, Microsoft and GitHub on early-access technology not yet available in market Where and how you can work You can be based anywhere in Australia, and we're also open to candidates based in New Zealand. The team works in a hybrid way and is used to connecting across time zones, with regular in person boost days to come together, plan and collaborate as a team. Here are some of the things we're looking for, for this role - You bring hands-on software engineering experience, ideally with C#, .NET and AWS — if your background is elsewhere, we're still keen to talk, as good engineers pick up new stacks quickly - You've built internal tools or platforms that other engineers genuinely relied on - Production discipline matters to you: You write runbooks, set up monitoring and think through rollback before anything goes live - You communicate clearly and know how to bring people along with an idea, not just ship code quietly in the background - You're curious about coding agents and AI-native tools, and you keep an eye on where AI engineering is heading - You can challenge a decision directly and respectfully, and you learn new things in a structured, quality-focused way Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Развивать продуктовую стратегию Снизим.ру и формировать roadmap. Анализировать пользовательские сценарии и находить точки роста продукта.

Location: London, United Kingdom - Deliveroo Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. The head of EMEA Refund Fraud will lead Doordash’s EMEA strategy for preventing and managing refund abuse across our marketplace. You will be accountable for the performance of the Credit and Refund (C&R) Fraud domain: setting the long-term vision, determining where we focus our resources, and building the team, controls and capabilities required to reduce fraud sustainably while protecting the experience of genuine customers. This is a senior leadership role at the intersection of Integrity, Customer Care, Product, Engineering, Analytics and Finance. You will lead a team of experienced fraud and strategy professionals and work with senior leaders across Deliveroo to make complex decisions about fraud risk, customer experience, operational cost and product investment. You will need to be comfortable operating in ambiguity, identifying problems before they become material, and turning complex and sometimes incomplete signals into a clear strategy. Success will come not from personally solving every problem, but from creating the direction, operating mechanisms and team that enable Deliveroo to manage refund fraud effectively at scale. What You’ll Be Doing Setting the C&R Fraud Strategy Set and own the 1–2 year vision and strategy for C&R Fraud, translating wider Integrity and business priorities into a focused roadmap. Proactively identify emerging risks, systemic vulnerabilities and opportunities rather than waiting for problems to be assigned. Determine the highest-value problems for the team to solve and make clear choices about where we should (and should not) invest. Define how we balance fraud loss, customer experience, operational cost and growth when designing controls. Build compelling business cases for significant product, policy and operational investments. Owning Performance and Risk Be accountable for C&R Fraud performance and establish a clear set of outcomes, targets and guardrails. Develop a comprehensive view of fraud exposure, including fraud cost, abuse rates, loss per order, false positives, customer impact and operational cost. Partner with Finance and senior leadership to quantify financial exposure and inform risk appetite decisions. Establish mechanisms to identify material changes in performance, understand their drivers and ensure effective action is taken. Ensure the organisation can detect and respond quickly to new abuse patterns and emerging threats. Build Scalable Fraud Prevention Capabilities Own the effectiveness of the overall C&R fraud framework across customer and partner journeys. Identify systemic control gaps and ensure the right preventative, detective and responsive controls are in place. Set the direction for product decisioning, eligibility logic, automation, friction, policies and operational interventions. Ensure rules, models and controls are continually evaluated against both fraud outcomes and customer-experience guardrails. Create effective feedback loops between frontline investigations, Analytics, Product and Engineering so that new insights translate into better prevention. Challenge legacy processes and controls, simplifying or retiring them where they no longer provide sufficient value. Lead Cross-Functional Strategy and Investment Act as the senior C&R Fraud partner to Product, Engineering, Customer Care, Merchant, Finance, Analytics and other Integrity teams. Translate fraud problems into clear product and business opportunities and influence roadmaps outside your direct reporting line. Lead complex decisions where fraud prevention, customer experience, commercial performance and operational efficiency are in tension. Create alignment around priorities, decision rights and accountability without relying on excessive consensus. Make longer-term trade-offs and ensure resources are concentrated on the initiatives with the greatest expected impact. Communicate complex risks and recommendations clearly to senior and executive stakeholders. Build and Lead a High-Performing Team Lead and develop a team of experienced fraud, strategy and operations professionals. Translate your strategy into clear, measurable outcomes for individual team members. Empower your team to own significant problems independently while providing effective challenge, coaching and direction. Establish strong operating mechanisms and rituals for reviewing performance, prioritisation, delivery and emerging risks. Build capability and succession within the team, identifying development opportunities and future talent needs. Create an inclusive environment in which different perspectives are actively sought and people are able to challenge assumptions. Hold yourself and others accountable for delivering ambitious outcomes while maintaining focus and sustainable ways of working. Requirements We are looking for an experienced leader who has previously owned a meaningful fraud, risk, trust & safety, operational or related business domain. You will ideally bring: Significant experience in fraud, risk strategy, trust & safety, marketplace integrity, strategy & operations or a related domain, typically gained over 10+ years. Experience leading and developing experienced individual contributors and/or managers. Demonstrated ownership of a substantial business outcome, risk domain or portfolio rather than solely individual projects. A track record of defining and executing strategies across a 1–2 year horizon. Experience identifying complex problems, setting direction and making high-quality decisions where the answer is not immediately clear. Strong commercial judgement and the ability to evaluate financial impact alongside customer and operational consequences. Experience influencing senior stakeholders across Product, Engineering, Operations, Analytics and Finance. Strong analytical judgement and the ability to use data, customer insight and operational evidence to challenge assumptions and make decisions. Experience translating complex problems into scalable product, policy or operational solutions. Strong people leadership, with evidence of developing talented individuals and creating teams that operate effectively with increasing autonomy. Excellent written and verbal communication, including the ability to turn complex analysis into clear executive-level recommendations. Experience with refund abuse, customer claims fraud, payments fraud, marketplace abuse or adjacent fraud domains would be valuable, but deep expertise in refund fraud itself is not essential. We are equally interested in leaders who have demonstrated the ability to quickly understand a complex risk domain and build the strategy and organisation required to improve it. What Success Looks Like In this role, you will have built a clear and widely understood C&R Fraud strategy, established measurable outcomes and guardrails, and focused the organisation on a number of high-impact priorities. You will have materially improved our ability to prevent and respond to refund abuse while protecting genuine customers, created a scalable control and monitoring framework, and influenced the product investments required to address systemic vulnerabilities. You will have built a team capable of owning complex problems independently — creating an organisation that anticipates risk and continuously improves rather than reacting to the fraud we see today. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: London, United Kingdom - Deliveroo Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Corporate Commercial Manager - Deliveroo for Work Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you. We’re looking for a Corporate Commercial Manager to join our London team. This is a hybrid role. In this role, you’ll help us lead both the acquisition and ongoing management of a high-value corporate portfolio, directly driving client growth and expanding our platform presence. Get to know our Commercial team — what drives us, how we work, and what you can expect. https://careers.deliveroo.co.uk/the-commercial-team/ What You’ll Be Doing You’ll be joining the Deliveroo for Work (DfW) team. DfW is Deliveroo’s B2B arm, offering simple and flexible food-spending solutions to corporate clients across seven global markets, from team lunches and office events to pantry supplies. Here’s what your day-to-day might look like: Acquire Corporate Clients: Lead end-to-end sales cycles to convert and onboard high-value corporate clients onto the Deliveroo for Work platform. Manage High-Value Accounts: Oversee a dedicated account portfolio, driving contract renewals, retention, and growth by deepening relationships with key decision-makers. Design Bespoke Commercial Solutions: Craft tailored propositions aligned with client requirements, structuring optimal pricing, rollout plans, and integration models. Navigate Complex Stakeholder Environments: Partner with Product, Engineering, Legal, and Security teams to solve technical requirements and unblock deals. Drive Product Feedback: Act as the voice of corporate customers, synthesising client requirements to inform and influence our product roadmap priorities. What You’ll Need to Thrive: Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others: B2B Sales & Account Management Experience: Proven track record in closing B2B agreements, expanding client portfolios, and consistently exceeding targets. Navigating Complex Deals: Comfortable managing sales cycles involving procurement, legal, security, and compliance stakeholders. Technical & Product Fluency: Ability to engage credibly with technical partners and translate product capabilities into clear commercial value propositions. Stakeholder Influence: Strong relationship-building skills with a demonstrated ability to influence key cross-functional decision-makers. Commercial Acumen & Resilience: Sharp commercial judgement to structure deals alongside a disciplined, structured approach to pipeline management. Why Join Us? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders. 🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility. 🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves. 🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best. We aim t o create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here. Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems , and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: London, United Kingdom - Deliveroo Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Software Engineer Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drive everything we do. Our Engineering teams tackle complex technical challenges across a global, three-sided marketplace, building and scaling systems that serve millions of customers, riders and partners every day. From real-time logistics to resilient infrastructure and marketplace optimisation, we design, build and operate technology that powers Deliveroo’s growth at scale. In November 2023 we launched our non-food retail offering, Deliveroo ‘Shopping’, where we work with large and small merchants. We oversee all operations within the grocery and retail ecosystem, ensuring stores are equipped to receive and efficiently process orders. Our solutions empower stores to manage orders seamlessly through multiple channels, including our in-house app, API integration, and devices pre-installed with our software. Additionally, we provide tools to maintain and update product catalogs, ensuring accurate inventory for consumers. The technology we’ve developed enables our partners to pick the correct items swiftly while keeping inventory data current, optimizing both efficiency and accuracy. We’re looking for a Software Engineer to join our London team. In this role, you’ll help us build and maintain high-performance systems that power our hyper-local marketplace, ensuring a seamless experience for millions of users. This role is based in our London office with a hybrid setup, typically 3 days in the office. Get to know our Engineering team — what drives us, how we work, and what you can expect. What You’ll Be Doing You’ll be joining a multi-disciplinary engineering team focused on technical execution and collaboration. As a Software Engineer at Deliveroo, your individual work contributes to achieving goals across your team, simplifying the maintenance of production systems while ensuring operational readiness and health. Here’s what your day-to-day might look like: Drive Technical Excellence: Improve code structure and architecture across your team’s remit, developing, releasing and running large-scale web applications whilst transitioning our monolithic codebase to a microservice-based architecture Lead Project Planning: Foresee dependencies and risks, partnering closely with Product and Design to ensure smooth delivery of complex features, whilst defining the backend architecture and tech stack for a product area Optimise Operations: Improve performance, reliability, scalability and security for our backend systems Collaborate & Influence: Build relationships across global engineering teams to identify collaboration opportunities and influence the wider technical roadmap. Mentor & Hire: Support the personal growth of your colleagues through technical guidance and take an active role in conducting engineering interviews to scale our team. What You’ll Need to Thrive Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others: Proficiency in using AI coding tools (e.g., Claude Code, Codex, Cursor) in the full software development lifecycle, including designing, generating code, testing, monitoring and releasing software Strong Engineering Principles: Deep pride in writing readable, well-designed, and well-tested software. Backend Expertise: Significant experience building web-based applications (we use Go, Ruby/Rails, Python, Scala, and Rust). Data Proficiency: Practical experience with relational databases (PostgreSQL, MySQL) and "NoSQL" backends like Redis, DynamoDB, or ElasticSearch. Systems at Scale: Proven ability to manage web architecture at scale (handling 20krpm and above). Technical Leadership: Experience breaking down large pieces of work and guiding implementation choices for a team of engineers. Why Join Us? At Deliveroo, you’ll do work that matters—solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Solve meaningful problems at real scale Work on a complex, always-on marketplace that impacts millions every day. 🌱 See your impact, fast Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment. 🧠 Grow through challenge and ownership Take on big, ambiguous problems and accelerate your career with strong support. 🌎 A culture built for builders High standards, collaboration, flexible working and continuous learning. ➡️ Want a deeper look at how we build? Check out our Tech Blog . We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Explore our Engineering Interview Guide here to help you feel confident at each stage. Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: London, United Kingdom - Deliveroo Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Senior Software Engineer Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drive everything we do. Our Engineering teams tackle complex technical challenges across a global, three-sided marketplace, building and scaling systems that serve millions of customers, riders and partners every day. From real-time logistics to resilient infrastructure and marketplace optimisation, we design, build and operate technology that powers Deliveroo’s growth at scale. In November 2023 we launched our non-food retail offering, Deliveroo ‘Shopping’, where we work with large and small merchants. We oversee all operations within the grocery and retail ecosystem, ensuring stores are equipped to receive and efficiently process orders. Our solutions empower stores to manage orders seamlessly through multiple channels, including our in-house app, API integration, and devices pre-installed with our software. Additionally, we provide tools to maintain and update product catalogs, ensuring accurate inventory for consumers. The technology we’ve developed enables our partners to pick the correct items swiftly while keeping inventory data current, optimizing both efficiency and accuracy. We’re looking for a Senior Software Engineer to join our London (Hybrid - 3 days from the office) team. In this role, you’ll help us improve code structure and architecture while leading team project planning to maximise efficiency and reliability across our production systems. Get to know our Engineering team — what drives us, how we work, and what you can expect. What You’ll Be Doing Here’s what your day-to-day might look like: Drive Technical Excellence: Improve code structure and architecture across your team’s remit, developing, releasing and running large-scale web applications whilst transitioning our monolithic codebase to a microservice-based architecture Lead Project Planning: Foresee dependencies and risks, partnering closely with Product and Design to ensure smooth delivery of complex features, whilst defining the backend architecture and tech stack for a product area Optimise Operations: Improve performance, reliability, scalability and security for our backend systems Collaborate & Influence: Build relationships across global engineering teams to identify collaboration opportunities and influence the wider technical roadmap. Mentor & Hire: Support the personal growth of your colleagues through technical guidance and take an active role in conducting engineering interviews to scale our team. What You’ll Need to Thrive Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others: Proficiency in using AI coding tools (e.g., Claude Code, Codex, Cursor) in the full software development lifecycle, including designing, generating code, testing, monitoring and releasing software Strong Engineering Principles: Deep pride in writing readable, well-designed, and well-tested software. Backend Expertise: Significant experience building web-based applications (we use Go, Ruby/Rails, Python, Scala, and Rust). Data Proficiency: Practical experience with relational databases (PostgreSQL, MySQL) and "NoSQL" backends like Redis, DynamoDB, or ElasticSearch. Systems at Scale: Proven ability to manage web architecture at scale (handling 20krpm and above). Technical Leadership: Experience breaking down large pieces of work and guiding implementation choices for a team of engineers. Why Join Us? At Deliveroo, you’ll do work that matters—solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community organisers, proud parents, and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Solve meaningful problems at real scale Work on a complex, always-on marketplace that impacts millions every day. 🌱 See your impact, fast Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment. 🧠 Grow through challenge and ownership Take on big, ambiguous problems and accelerate your career with strong support. 🌎 A culture built for builders High standards, collaboration, flexible working and continuous learning. 💰 Share in the success you help create Competitive salary and equity options, so you’re rewarded for the impact you make. ➡️ Want a deeper look at how we build? Check out our Tech Blog . We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Explore our Engineering Interview Guide here to help you feel confident at each stage. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: Birmingham, United Kingdom; Bristol, United Kingdom; Dublin, Ireland; Edinburgh, United Kingdom; Leeds, United Kingdom; London, United Kingdom; Manchester, United Kingdom Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. About the team United Kingdom & Ireland (UK&I) is the largest market for Deliveroo and is at the forefront of strategic, commercial and operational innovation. Our partner-facing commercial teams present one of the biggest growth opportunities available to Deliveroo and we are building a team of commercially savvy, entrepreneurial and ambitious individuals to help us fulfil our partners potential in key categories. About the role We are looking for a Client Partner to join our UKI Commercial team in the Chinese Category. Reporting to the Head of Chinese Category, this is an exciting opportunity to drive the growth of Chinese restaurants across UKI. You will manage a team of Commercial Account Managers who manage and sign the highest performing Chinese restaurants around the UK and Ireland.This position will focus on the regions outside of London. The role will be commercially focused and require cross-functional collaboration with different teams across the Deliveroo business (e.g. Regional Managers, Sales, Finance and Marketing) to ensure the Chinese Category is performing to its best. What you'll be doing Category Leadership: working not just with your direct team, but with regional commercial teams across UK & Ireland, technology, marketing and partnerships to maximise and grow the Category. Line management: managing a direct team of Chinese commercial account managers based in our key strategic regional locations. Portfolio management: you’ll own the relationship with some of our biggest partners, helping them grow their business, in order to grow ours. Commercial Acumen: lead your commercial team to negotiate effectively with restaurants to achieve the best outcomes for Deliveroo and grow the partners business. Role Model: A leader within the team, you will be responsible for driving up sales and commercial performance across the Category including role modelling best-in-class behaviours, managing commercial managers supporting them to hit team targets and grow their portfolios. Delivering programmes: as a leader in our business, you’ll lead the delivery and performance of large commercial programmes by working across regional, commercial and project teams based in and out of Head Office. Tasting: Sample food from a variety of high quality establishments and attend restaurant and food meet ups.  Enjoy the restaurant scene and have a passion for all the different aspects of Chinese cuisine. Requirements 5+ sales and commercial experience in a similar market and industry. A strong leader, able to influence colleagues both inside and outside of our organisation in order to achieve our business goals. Capable of managing cross functional initiatives to improve ways of working and commercial outcomes. Fluent Mandarin speaker. This is a real must as most of our Chinese partners prefer to communicate in Mandarin. Experienced manager, managing a direct team of commercial managers and ensuring that they hit targets by supporting their clients' performance. Strong negotiator, able to structure win-win deals for restaurants and for Deliveroo Commercially knowledgeable who understands the economics of food delivery - for restaurants and Deliveroo. Be able to demonstrate product and industry knowledge to clients. Effective relationship-building and communication skills whether face to face, through phone, WeChat or email. Have an interest in all things food and restaurants. Be tenacious and motivated. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: Barcelona, Spain Workplace: hybrid About OLX   OLX is a global leader in facilitating trade. It builds leading marketplace ecosystems enabled by tech, powered by trust, and loved by customers. Serving tens of millions of people every month around the world, OLX helps people buy and sell cars, find housing, get jobs, buy and sell household goods, and much more. Its well-loved consumer brands (including OLX, Otomoto, Property24, and more) offer safe, smart, and convenient online trading platforms and services for its customers.  OLX is powered by global teams, united in a common purpose to build a more sustainable world through trade. For more information, visit www.olxgroup.com. OLX is backed by Prosus, a global consumer internet group and one of the largest technology investors in the world. Prosus has a primary listing on Euronext Amsterdam (AEX:PRX) and a secondary listing on the JSE Limited (XJSE:PRX), and is majority-owned by Naspers. For more information on Prosus and its companies and investments, please visit www.prosus.com. The role We're building a central home for brand, media and creative production across our portfolio — 11 brands, 7 countries, tens of millions of listings a day. This is a new role: you'll set the strategy for every brand in the group, run our core brand end-to-end, lead the launch of a new corporate brand, own media planning and investment, and build an in-house studio. What you'll own Brand strategy and architecture for the full portfolio — what each brand is for, who it's for, and how they relate to each other The codes, tone of voice, approval process and measurement standard every brand is held to Direct management of our core consumer brand across three markets The launch and rollout of a new corporate brand Social and community, for our core brand and for the categories without a brand of their own Media strategy, planning and investment across the group, including channel strategy, investment governance and contract negotiation The central media buying desk An in-house creative studio — creative, content, design and production, with local-language capability The agency roster and the in-housing programme that consolidates it What we're looking for Senior brand leadership in a multi-brand or portfolio business, owning strategy rather than executing someone else's Experience building or overhauling a brand architecture across multiple brands Experience launching a corporate or holding brand, or a comparable large-scale brand programme Strong command of brand governance (codes, verbal identity, approvals) Strong command of brand measurement (equity tracking, share of voice), able to commission and challenge a tracking partner rather than just receive their output Media strategy, planning and investment experience at scale, including negotiating major contracts Experience building or running an in-house creative studio, or leading a significant agency in-housing programme PR experience in a business with real public exposure A track record of building capability that didn't exist before, not just improving what did Fluent in English.

Location: Lisbon, Portugal Workplace: hybrid About OLX   OLX is a global leader in facilitating trade. It builds leading marketplace ecosystems enabled by tech, powered by trust, and loved by customers. Serving tens of millions of people every month around the world, OLX helps people buy and sell cars, find housing, get jobs, buy and sell household goods, and much more. Its well-loved consumer brands (including OLX, Otomoto, Property24, and more) offer safe, smart, and convenient online trading platforms and services for its customers.  OLX is powered by global teams, united in a common purpose to build a more sustainable world through trade. For more information, visit www.olxgroup.com. OLX is backed by Prosus, a global consumer internet group and one of the largest technology investors in the world. Prosus has a primary listing on Euronext Amsterdam (AEX:PRX) and a secondary listing on the JSE Limited (XJSE:PRX), and is majority-owned by Naspers. For more information on Prosus and its companies and investments, please visit www.prosus.com. The role We're building a central home for brand, media and creative production across our portfolio — 11 brands, 7 countries, tens of millions of listings a day. This is a new role: you'll set the strategy for every brand in the group, run our core brand end-to-end, lead the launch of a new corporate brand, own media planning and investment, and build an in-house studio. What you'll own Brand strategy and architecture for the full portfolio — what each brand is for, who it's for, and how they relate to each other The codes, tone of voice, approval process and measurement standard every brand is held to Direct management of our core consumer brand across three markets The launch and rollout of a new corporate brand Social and community, for our core brand and for the categories without a brand of their own Media strategy, planning and investment across the group, including channel strategy, investment governance and contract negotiation The central media buying desk An in-house creative studio — creative, content, design and production, with local-language capability The agency roster and the in-housing programme that consolidates it What we're looking for Senior brand leadership in a multi-brand or portfolio business, owning strategy rather than executing someone else's Experience building or overhauling a brand architecture across multiple brands Experience launching a corporate or holding brand, or a comparable large-scale brand programme Strong command of brand governance (codes, verbal identity, approvals) Strong command of brand measurement (equity tracking, share of voice), able to commission and challenge a tracking partner rather than just receive their output Media strategy, planning and investment experience at scale, including negotiating major contracts Experience building or running an in-house creative studio, or leading a significant agency in-housing programme PR experience in a business with real public exposure A track record of building capability that didn't exist before, not just improving what did Fluent in English.

Location: London, United Kingdom - Deliveroo Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. About the Team Our global Legal team has built a strong reputation within the company for our highly collaborative and supportive approach to counseling, always with a bias for action. We are a diverse group of lawyers and legal professionals with a shared passion for providing creative, best-in-class service to our business partners. The Competition & Litigation team advises DoorDash, Wolt, and Deliveroo on antitrust, competition, and litigation matters across every market we operate in. About the Role We are looking for a Senior Counsel, Competition & Litigation to join our growing Legal team and work globally across the DoorDash, Wolt, and Deliveroo brands. Reporting to the Director, Competition & Litigation, you’ll be a generalist antitrust attorney who can move fast: advising product and business teams in real time, supporting M&A and strategic investments alongside our Corporate Development team, and driving forward regulatory investigations and inquiries, with a particular focus on Europe. This is a hybrid role that will require you to work from our London HQ or Brussels office for a minimum of 3 days a week. You’re excited about this opportunity because you will… Serve as a trusted antitrust/competition advisor to product, business, and corporate development teams, delivering fast, practical counsel that lets the business move with velocity while properly managing risk. Advise on the competition and antitrust dimensions of M&A transactions, strategic investments, and commercial partnerships, partnering closely with Corporate Development and our sales teams. Manage antitrust and competition regulatory investigations and inquiries globally. Help build out DoorDash’s international competition compliance program, partnering with the Director, Competition & Litigation on training, policies, and processes across DoorDash, Wolt, and Deliveroo. Support competition-related litigation matters as needed, including document collection and review, witness preparation, and responses to third-party subpoenas. Partner with policy and government relations teams to track legal and regulatory developments that could affect the business. We’re excited about you because… You are a qualified solicitor in England & Wales (or bring similar qualifications in another European jurisdiction) with significant experience providing strategic legal advice to international businesses. You have 7+ years of experience at a leading law firm and/or in-house legal department, with a strong grounding in antitrust/competition law as a generalist — spanning M&A counseling, litigation, and regulatory/government investigations. You have experience advising on competition issues in mergers, acquisitions, and strategic investments, including regulatory filings and clearance strategy. You have experience handling antitrust/competition regulatory inquiries or investigations, ideally including direct engagement with regulators such as the European Commission, UK CMA, DOJ, FTC, or other competition authorities. You’re comfortable operating as a generalist across a broad portfolio — you don’t need deep pre-existing expertise in every sub-area, but you can quickly get up to speed and give practical, business-minded advice. You’re an excellent product counselor: able to translate complex antitrust concepts into clear, fast, actionable guidance for product and business teams. You’re comfortable working across multiple jurisdictions and legal systems, and can navigate the added complexity of advising across three global brands (DoorDash, Wolt, and Deliveroo). You have strong organizational skills and can juggle multiple concurrent workstreams in a fast-moving environment, both independently and as part of a team. You’re an outstanding communicator, both orally and in writing, with sound judgment on when to escalate and when to move forward independently. Why Join Us? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders. 🌱 Learn fast in an entrepreneurial environment Partner closely with business stakeholders with autonomy, pace and real responsibility. 🧠 Learn something new everyday Stretch yourself, develop new skills and grow as the business evolves. 🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best. We aim to create a fair process that lets your skills shine. Our interview process typically includes 3-4 stages. Find more about how we hire here . Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: Warsaw, Poland Workplace: hybrid About OLX   OLX is a global leader in facilitating trade. It builds leading marketplace ecosystems enabled by tech, powered by trust, and loved by customers. Serving tens of millions of people every month around the world, OLX helps people buy and sell cars, find housing, get jobs, buy and sell household goods, and much more. Its well-loved consumer brands (including OLX, Otomoto, Property24, and more) offer safe, smart, and convenient online trading platforms and services for its customers.  OLX is powered by global teams, united in a common purpose to build a more sustainable world through trade. For more information, visit www.olxgroup.com. OLX is backed by Prosus, a global consumer internet group and one of the largest technology investors in the world. Prosus has a primary listing on Euronext Amsterdam (AEX:PRX) and a secondary listing on the JSE Limited (XJSE:PRX), and is majority-owned by Naspers. For more information on Prosus and its companies and investments, please visit www.prosus.com. The role We're building a central home for brand, media and creative production across our portfolio — 11 brands, 7 countries, tens of millions of listings a day. This is a new role: you'll set the strategy for every brand in the group, run our core brand end-to-end, lead the launch of a new corporate brand, own media planning and investment, and build an in-house studio. What you'll own Brand strategy and architecture for the full portfolio — what each brand is for, who it's for, and how they relate to each other The codes, tone of voice, approval process and measurement standard every brand is held to Direct management of our core consumer brand across three markets The launch and rollout of a new corporate brand Social and community, for our core brand and for the categories without a brand of their own Media strategy, planning and investment across the group, including channel strategy, investment governance and contract negotiation The central media buying desk An in-house creative studio — creative, content, design and production, with local-language capability The agency roster and the in-housing programme that consolidates it What we're looking for Senior brand leadership in a multi-brand or portfolio business, owning strategy rather than executing someone else's Experience building or overhauling a brand architecture across multiple brands Experience launching a corporate or holding brand, or a comparable large-scale brand programme Strong command of brand governance (codes, verbal identity, approvals) Strong command of brand measurement (equity tracking, share of voice), able to commission and challenge a tracking partner rather than just receive their output Media strategy, planning and investment experience at scale, including negotiating major contracts Experience building or running an in-house creative studio, or leading a significant agency in-housing programme PR experience in a business with real public exposure A track record of building capability that didn't exist before, not just improving what did Fluent in English.

Location: Almaty, Kazakhstan Workplace: OnSite WHY WORK AT HIGGSFIELD AI? Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands. We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like. WHAT THIS ROLE MEANS AT HIGGSFIELD Most subscription businesses lose a password. We lose GPU-seconds. When someone runs two hundred accounts off one card to harvest a per-account promotional grant, the cost lands on our compute bill the same hour, and it does not stop until somebody finds them. We have found operators doing exactly that — hundreds of accounts, synchronised signups, machine- generated emails, round-the-clock automation — and we have also found that most of our worst- margin accounts are not abusers at all, just heavy users on an unlimited plan. Telling those two apart, account by account, with evidence that survives being challenged, is this job. You are the person who finds them, proves it, and puts a number on it. You make sure: - Every enforcement action we take is backed by evidence a stranger could follow - We know what abuse cost us last month, on the same basis as last month - The detection system is measured against real cases, not against its own past decisions - When a ring changes shape, somebody notices this week — and that somebody is you WHAT YOU WILL DO Investigation & casework - Run ring investigations end to end: from a flagged account or a cost anomaly to a named cluster, its members, its signature, its lifetime economics and a recommended action. - Build the linkage yourself — shared payment instruments, IP and ASN concentration, email-stem families, registration bursts, behavioural and automation fingerprints — and know which links are evidence and which are coincidence. - Separate abuse from unprofitable-but-legitimate every single time. On an unlimited plan, negative gross margin is normal. Cost is a gate, never a trigger. - Triage the review queue the detection system produces, and feed what you learn back into it. Your adjudications are the only unbiased labels the scientist has. Evidence & defensibility - Produce evidence packages that hold up outside the company — to an external auditor, to a payment network, to a customer disputing a ban, to Legal enforcing our Terms. Our abuse work has already been used in all four contexts. - Write per-account, not per-ring, when the action is per-account. A ban list without a reason column is not evidence. - Know what our Terms of Use actually entitle us to do, and flag when the evidence supports the finding but not the action. Quantification & reporting - Own the abuse loss number: what it cost, on what basis, net of the revenue we reversed and the legitimate customers we caught by mistake. Same definition every month, written down. - Distinguish COGS burned, revenue at risk, revenue reversed and cash refunded — they are four different numbers and people will conflate them. - Build the recurring reporting that tells us whether the problem is growing, and the ad-hoc answer to "why did compute spike last Tuesday" that is due the same day. Monitoring & adaptation - Watch the detectors themselves. A rule that stops firing is a detection event, not a quiet week. - Check the instrument before explaining the movement: a missing upstream table, a silently dropped join, a vendor signal that went away. This has bitten us and it will again. - Spot new abuse patterns before they are in anybody's model — usually in a cost anomaly, a strange cohort, or a support ticket that does not fit. How we work - SQL and Python on raw payment, usage and identity data in BigQuery, without anyone preparing it for you. We use AI heavily — resourcefulness beats syntax. - Close partnership with the Antifraud data scientist (you validate what they build), Payments (chargebacks and processor signals), Support (the humans who meet your false positives) and Finance (the loss number goes in the accounts). WHO WE'RE LOOKING FOR - 2+ years doing investigative or risk analytics — fraud, abuse, trust and safety, AML, chargebacks, gaming or marketplace integrity. What matters is that you have chased real bad actors, not modelled them in the abstract. - Strong SQL, without help. Self-joins, window functions, cohort replay, and joining payments to usage to identity across messy keys. This is the single most-used skill in the role. - Python at working level for analysis — pandas, notebooks, a bit of graph work. - Investigative instinct: you follow the thread, you notice the thing that does not fit, and you can say when a pattern is a coincidence. - Evidentiary discipline: you can write up a finding so that somebody who distrusts you can check it, and you know the difference between "this looks like abuse" and "this is provable." - Unit-economics literacy: gross margin per account, what compute costs, and why a negative-margin customer may be entirely legitimate. - The judgment to escalate rather than act when the evidence is thin, and to say so in writing. - Clear written and spoken English, B2+. Backgrounds that often do well: - Fraud / risk analysts from fintech, payments, marketplaces, gaming, crypto or betting - Trust & safety investigators and platform-integrity analysts - Chargeback, dispute or AML analysts who write their own queries - Strong product or BI analysts who got handed the abuse problem and kept it WHAT THIS ROLE IS NOT This role is not a fit if you: - Want to build models full time — that is the Antifraud data scientist, and it is open - Want to do content moderation or NSFW classification - Would put an account on a ban list without being able to say why in one sentence - Treat every negative-margin account as an abuser - Need a labelled dataset or a clean table before you can start - Are uncomfortable that your work gets real people's accounts restricted, sometimes wrongly - Want predictable 9–5 workdays HIRING PROCESS - Screening call (30 min) - Hiring-manager screen (30 min) - Business case (1 hour) - Take-home with real-shaped data (7 days, ~10–12 hours of work) - Team interview (60 min) - Paid on-site trial (1 month) THE DEAL - Competitive salary in USD - Equity: participation in the company's stock option program - On-site role in Almaty, Kazakhstan - Relocation support (flight + temporary housing) - Flat structure, high autonomy, fast career growth

Location: Almaty, Kazakhstan Workplace: OnSite WHY WORK AT HIGGSFIELD AI? Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands. We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like. WHAT THIS ROLE MEANS AT HIGGSFIELD Generative video has a problem most subscription businesses don't: every unit we sell costs us real compute. A stolen password costs a streaming service nothing. An account farm on an unlimited generation plan costs us GPU-seconds, at scale, every hour it runs. We have found organised operators running hundreds of accounts on a single card, reselling unlimited generations, and harvesting per-account promotional grants at industrial scale. We have also found that most of our negative-margin accounts are not abuse at all — they are ordinary heavy users on an unlimited plan, which is a pricing problem wearing a fraud costume. Telling those two populations apart, at account level, before the money is gone, is this job. You own the question of who is taking value they did not pay for, and the system that stops them. You make sure: - We catch abuse before the compute is burned, not in a post-mortem that reconciles the loss - Every enforcement action has a measured precision, a measured cost of being wrong, and a way back for the customer we got wrong - The difference between fraud and unprofitable pricing is a number we can defend, not a vibe - When operators adapt — and they will, within days — we find out from a monitor, not from the monthly margin review WHAT YOU WILL DO Detection & scoring - Own the account-abuse scoring system end to end: signals, weights, thresholds, the scoring job, the monitoring, and the recalibration when it decays. - Build detection that fires early. A rule that catches 88% of the money on day 11 is worth far less than one that catches 60% at checkout, and you should be able to say why in dollars. - Work the two halves that actually matter together: linkage (who is connected to whom) and economics (what are they consuming). Either one alone produces a system nobody can switch on — linkage without economics flags families sharing a card, economics without linkage flags our best customers. - Treat cost as a gate, not a label. On an unlimited plan, being gross-margin negative is normal. Entity resolution & ring detection - Find rings, not just accounts: shared payment instruments, IP and ASN concentration, email-stem families, synchronised registration bursts, behavioural fingerprints, automation signatures. - Do it without a reliable device fingerprint — we do not have one today, and part of this job is telling us what it would be worth and what it would cost. - Know where graph methods break. Transitive closure through a shared card will happily merge thousands of unrelated people into one "ring"; we have done exactly that and thrown the result away. Enforcement, policy & the cost of being wrong - Design graduated, reversible actions — throttle, rate-limit, step-up verification, hold, pre-grant refusal, manual review queue, ban — and match the severity to the confidence. - Own the false-positive budget explicitly: how many paying customers are we willing to inconvenience to save a dollar of compute, and what is the appeal path for the ones we get wrong. - Build the pre-grant gates. The cheapest abuse to stop is the kind we decline to enable in the first place — a trial we do not grant costs nothing to claw back. - Partner with Payments on Stripe Radar, chargebacks and dispute economics; with Support on the queue your model creates; with Legal on what our Terms actually entitle us to do. Measurement & adversarial monitoring - Quantify what the system is worth in money — COGS avoided, net of the revenue you destroyed and the support cost you created. Keep that number current. - Run holdouts even on enforcement, wherever it is legal and safe to do so, because otherwise you will never know what your rules are worth. - Monitor for adaptation, not just drift. Model decay here is caused by an adversary, and it looks different: a signal stops firing, a ring changes shape, a cohort's behaviour shifts inside a week. - Watch your own inputs. A detection system that silently loses a feature degrades to a system that cannot reach its own threshold — and reports nothing wrong while doing it. Making it usable - Ship scores and reasons, never scores alone. An analyst, a support agent or an auditor must be able to read why an account was actioned. - Produce evidence that survives outside the company. Our abuse work has already been used in an external audit and in Terms-of-Use enforcement; write for that standard. - Work in SQL, Python and BigQuery on raw event, payment and generation data. We use AI heavily — resourcefulness beats syntax. WHO WE'RE LOOKING FOR - Experience building abuse, fraud or trust-and-safety detection that actually took action on real users — payments fraud, promo abuse, multi-accounting, bonus abuse, account takeover, marketplace or gaming abuse. Anti-money-laundering and credit-risk backgrounds transfer if the modelling was yours. - Genuine understanding of the adversarial setting: that your counterparty responds, that your training labels are generated by your own past decisions, and that offline AUC on a censored label set is close to meaningless. - Strong SQL and Python on raw event data without help: joins across payments, usage and identity, window functions, cohort replay. Gradient boosting, and the judgment to know when a two-condition rule beats a model. - Comfort with graph and linkage thinking — connected components, shared-attribute clustering, and an instinct for when a link is evidence and when it is coincidence. - Precision-first evaluation instincts: precision at the operating point, cost-weighted error, and why you would take 20% recall at 90% precision over the reverse in an enforcement system. - Unit-economics literacy: gross margin per account, what compute actually costs us, why a negative-margin customer may be entirely legitimate. - The judgment to escalate rather than act when the evidence is thin, and to say so in writing. - Clear written and spoken English, B2+. Backgrounds that often do well: - Fraud / risk data scientists from fintech, payments, marketplaces, gaming or crypto - Trust & safety and platform-integrity teams who owned detection and enforcement policy - Growth or product data scientists who ended up owning promo-abuse because nobody else would - Analysts from payment processors, PSPs or chargeback/dispute operations who moved into modelling WHAT THIS ROLE IS NOT This role is not a fit if you: - Want to build content-moderation or NSFW classification — that is a different function here - Would ship a ban list without knowing its precision - Optimize AUC on a label set your own enforcement created, and call it validated - Need a labelled fraud dataset to exist before you can start - Treat every negative-margin account as an abuser - Are uncomfortable that being right 90% of the time means being wrong about real, paying, legitimate people — and that you own what happens to them - Want predictable 9–5 workdays HIRING PROCESS - Screening call (30 min) - Hiring-manager screen (30 min) - Business case (1 hour) - Take-home with real-shaped data (7 days, ~10–12 hours of work) - Team interview (60 min) - Paid on-site trial (1 month) THE DEAL - Competitive salary in USD - Equity: participation in the company's stock option program - On-site role in Almaty, Kazakhstan - Relocation support (flight + temporary housing) - Flat structure, high autonomy, fast career growth

Location: Almaty, Kazakhstan Workplace: OnSite WHY WORK AT HIGGSFIELD AI? Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands. We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like. WHAT THIS ROLE MEANS AT HIGGSFIELD We sell subscriptions and credit packs to consumers in over a hundred countries, and today almost all of it moves as cross-border card payments in USD. That has three consequences, and this role owns all three. We are declined more than we should be. In some of our largest growth markets roughly one attempt in three fails, and a meaningful share of those are not "no money" — they are cross-border blocks, card limits, stale credentials on renewal, and issuers who do not recognise us. We pay more than we should. Our blended cost of acceptance is the single largest line below compute, and the majority of the network component sits on transactions our processor classes as cross-border. We are not on the rails our customers use. In two of our fastest-growing markets, the dominant local payment method is one we do not offer at all. You own the measurement and the argument behind fixing all of it. You make sure: - We know our true authorization rate — at the unit the business actually cares about, not the one that is easy to compute - Every basis point of payment cost has a name, a geography and an owner - A decline is a diagnosis, not a statistic - When we propose a new rail, a new entity or a new processor arrangement, the number underneath it holds up to Stripe's own analysis and to our board's WHAT YOU WILL DO Authorization & decline analysis - Own authorization rate end to end: by country, issuer, BIN, card brand and funding type, plan price point, first payment vs renewal, and payment method. - Build and maintain the decline taxonomy — what each decline code actually means, which are recoverable, which are terminal, and which are us rather than them. - Measure at the right unit. An invoice that succeeds on the third retry is a success, not two failures and a success, and reporting it the other way has made teams optimise the wrong thing. - Separate soft declines we can recover from hard declines we cannot, and put a number on the recoverable pool. Cost of acceptance - Own the blended take rate and its decomposition: interchange, scheme fees, processor markup, cross-border and currency-conversion components, disputes, and the fixed per-transaction pieces. - Find where the cost actually sits. Averages hide it — the cost is concentrated by corridor, by card type and by whether the transaction is domestic. - Build the evidence for commercial conversations with our processor, and keep it current enough to reuse. Local payment methods, entities and routing - Size the case for new rails market by market: what share of local commerce runs on them, what our current card performance costs us, and what we would realistically recover. - Model merchant-of-record and local-acquiring arrangements against the alternative of our own entities, honestly — including the fee we would pay for the privilege. - Design and read the experiments that prove it, with the product analytics team. A new payment method is an A/B test, not a launch. Renewals, dunning and involuntary churn - Own the retry and dunning strategy as a measurable system: when to retry, how often, through which rail, and when to stop. - Quantify involuntary churn separately from voluntary. They look identical in a cancellation count and they need completely different fixes. - Track the health of stored credentials — network tokens, card-account-updater coverage, expiring cards — because in a subscription business that is silent revenue leakage. Disputes, refunds and reconciliation - Own dispute and chargeback rates against network thresholds, with the lag handled properly — disputes arrive weeks after the charge and a same-period denominator understates you. - Reconcile processor data to the revenue ledger and explain the differences rather than plugging them. - Work with the antifraud team where disputes are abuse rather than genuine dissatisfaction. HOW WE WORK - SQL and Python on raw processor and billing data in BigQuery. We use AI heavily — resourcefulness beats syntax. - Partner with Finance (the numbers get booked), Product (checkout and paywall), Engineering (the billing integration) and our processor's team directly. WHO WE'RE LOOKING FOR - 2+ years in payments analytics, payment operations, billing, or risk at a merchant, PSP, acquirer, or fintech. This is a domain role — general analytics experience without payments does not transfer quickly enough. - Fluency in the actual mechanics: authorization vs capture vs settlement, decline codes, 3DS and SCA, network tokens and account updater, interchange and scheme fees, chargeback lifecycle, MCC, BIN, cross-border and DCC. - Strong SQL, without help. Most of this job is joining sessions to intents to charges to invoices to refunds across imperfect keys and getting the denominator right. - Python at working level for analysis. - The instinct to check the unit of measurement before quoting a rate — per attempt, per invoice, per user, per session are four different numbers and only one of them answers the question. - Comfort with subscription billing specifically: renewals, proration, plan changes, failed payments, dunning, involuntary churn. - Commercial judgment: you can build the case for a rail or a rate and defend it against a vendor who does this for a living. - Clear written and spoken English, B2+. Backgrounds that often do well: - Payment operations or payments analytics at a consumer subscription, marketplace or gaming company - Analysts from PSPs, acquirers, orchestration platforms or card networks - Billing / revenue operations analysts who owned dunning and involuntary churn - Risk or chargeback analysts who moved toward the acceptance side WHAT THIS ROLE IS NOT This role is not a fit if you: - Want to own checkout UX or pricing — that is Product Analyst, and it is open - Want to build fraud models — that is the Antifraud data scientist, and it is open - Would report an authorization rate without saying what the denominator was - Would take a processor's own analysis of their own performance at face value - Need someone else to prepare the data - Want predictable 9–5 workdays HIRING PROCESS - Screening call (30 min) - Hiring-manager screen (30 min) - Business case (1 hour) - Take-home with real-shaped data (7 days, ~10–12 hours of work) - Team interview (60 min) - Paid on-site trial (1 month) THE DEAL - Competitive salary in USD - Equity: participation in the company's stock option program - On-site role in Almaty, Kazakhstan - Relocation support (flight + temporary housing) - Flat structure, high autonomy, fast career growth

- Опыт настройки и управления Jira/Confluence (плагины, обновления, безопасность). - Умение собирать требования бизнеса и переводить их в технические решения (плагины, скрипты).

Location: Los Angeles, CA Workplace: onsite About Revyz and Spin AI Revyz helps organizations protect and manage the Jira and Confluence Cloud environments their teams rely on every day. Its Atlassian Marketplace apps provide automated backup, granular recovery, and configuration management, helping administrators recover lost data and manage changes with confidence. Revyz is part of Spin.AI, a SaaS security and data protection company serving organizations that use Google Workspace, Microsoft 365, Salesforce, Slack, and Atlassian Cloud. Together, we help customers protect business-critical cloud data and reduce operational risk. Learn more at revyz.io and spin.ai. Why join Revyz now An employer with momentum. Spin.AI ranked No. 97 on Forbes’ America’s Best Startup Employers 2026 list, its third consecutive year of recognition, and was named to the 2026 Inc. 5000 list of America’s fastest-growing private companies. Recognized security and recovery technology. Spin.AI won five 2026 Global InfoSec Awards from Cyber Defense Magazine, including Market Innovator for Data Recovery and Visionary for Secure SaaS Backups. Bring your expertise to a team whose work is recognized across security and resilience. An established relationship with Google. Spin.AI’s extension risk scores are integrated into Chrome Enterprise, helping administrators assess browser extensions. Join an organization with technology embedded in enterprise security workflows, while building your own expertise and relationships in the Atlassian ecosystem. A broader security opportunity. Spin.AI acquired DoControl in September 2026, adding expertise in SaaS data access governance, data loss prevention, and insider risk. Alongside Revyz, this expands the opportunity to connect Atlassian data protection with wider enterprise security needs and deepen your experience across both.   About the role We are looking for a Senior Solutions Engineer who knows the Atlassian ecosystem and wants to help shape how enterprises protect and manage it. In this senior individual-contributor role, you will own Revyz technical engagements from discovery through the buying decision, working directly with customers, Atlassian Solution Partners, and our product and engineering teams. You will have room to design the approach, build reusable tools for the team, and turn customer insight into product improvements. This is an opportunity to combine hands-on Atlassian expertise with commercial impact and a visible role in the partner community. What You'll Do: Own enterprise customer outcomes Partner with sales and channel teams to understand how customers use Jira, Jira Service Management, and Confluence, who administers them, and what is at stake when data is lost or configurations change. Define decision criteria and qualify technical fit early. Lead tailored demonstrations, architecture discussions, and executive presentations around real Atlassian use cases: recovering a deleted work item or page, managing configuration changes, and protecting business-critical workflows. Help customers see how your recommendations improve their day-to-day operations. Own proofs of value with agreed scope, success criteria, timelines, and decision owners. Guide customers and partners through Marketplace app evaluations, resolve technical objections, and lead technical proposals and security questionnaires with the appropriate internal experts. Put your Atlassian expertise to work Develop deep expertise in Revyz and the relevant Spin.AI products while expanding your knowledge of enterprise SaaS security. Explain product capabilities, limitations, and competitive tradeoffs accurately, and distinguish supported functionality from roadmap items. Design and validate solutions around Atlassian backup and recovery, configuration management, permissions, retention, and data residency. Help administrators understand dependencies and recovery needs across Jira projects, Jira Service Management workflows, and Confluence spaces. Work hands-on in Jira and Confluence Cloud customer and demo environments to configure evaluations, investigate permissions and configuration issues, and validate recovery scenarios. Partner with engineering when deeper integration or technical investigation is needed. Build your profile in the Atlassian ecosystem Become a trusted advisor to Atlassian administrators, platform owners, enterprise architects, and security leaders. Build relationships with the people responsible for business-critical environments and help them make decisions they can defend to senior leadership. Work alongside Atlassian Solution Partners and consultants on joint customer engagements. Lead technical workshops and demonstrations, create reusable enablement materials, and help partners bring Revyz into their consulting and managed services offerings. Your expertise will help a wider network of teams succeed. Provide a clear handoff to customer success and support, documenting requirements, success criteria, and open issues. Stay close to strategic customers and partners as their Atlassian environments evolve, identifying opportunities to solve their next challenge. Shape the product and the practice Follow Atlassian Cloud developments, Marketplace apps, and partner and community feedback. Use that ecosystem perspective to inform customer conversations and competitive positioning, recommend product enhancements and new features, and improve our technical sales approach. Work directly with product and engineering to turn customer feedback into prioritized use cases. Help shape how we demonstrate, evaluate, and explain Revyz, with the opportunity to see your ideas become product improvements and resources used across the partner network. What you bring: 7+ years in solutions engineering, sales engineering, solution architecture, Atlassian consulting, or comparable customer-facing technical roles, including substantial experience leading complex enterprise evaluations or solution engagements through a buying decision. Hands-on experience administering or designing solutions for Jira and Confluence Cloud, including Jira workflows, schemes, permissions, configuration dependencies, and Confluence spaces and access controls. Familiarity with Jira Service Management and Assets is a plus. Strong knowledge of SaaS data protection and cloud security, including backup and recovery, identity and access management, encryption, retention, and data residency. Ability to discuss recovery point and recovery time objectives with technical and business stakeholders. Experience selling, implementing, or supporting cybersecurity, data protection, or backup and recovery solutions is strongly preferred. Relevant experience includes SaaS backup, ransomware resilience, recovery testing, security evaluations, or helping customers translate risk and compliance needs into practical protection plans. Excellent presentation, communication, and interpersonal skills, with the ability to engage both technical and non-technical audiences, including senior executives. Demonstrated ability to translate complex customer requirements into practical solution designs and measurable evaluation plans, explain tradeoffs clearly, and guide administrators and business stakeholders to a decision. Sound commercial judgment and the ability to manage multiple complex opportunities independently, prioritize effectively, and coordinate sales, product, engineering, and partner stakeholders. Significant experience in the Atlassian ecosystem, whether at a Solution Partner, Marketplace app vendor, or an enterprise Atlassian team. Understand how customers select and evaluate Marketplace apps and how partners support implementation, adoption, and ongoing services. Partner enablement experience and Atlassian certifications are strong pluses. A bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience. Benefits: Unlimited PTO Hybrid Office Model Paid Holidays Premium health, dental, vision, and life insurance, 100% covered by the company 401(k) Employee Wellness Program A visible role with ownership of customer engagements, direct influence on product priorities, and opportunities to build your reputation and relationships across the Atlassian ecosystem What success looks like: Customers complete evaluations with clear evidence against agreed technical and business success criteria. Atlassian Solution Partners can confidently demonstrate, evaluate, and recommend Revyz using the technical resources you help build. Technical risks are surfaced early, and customer commitments reflect validated product capabilities. Your customer and partner insights inform product priorities, and delivery teams receive clear, actionable handoffs. Technical wins contribute to new business and expansion, with evaluation progress and outcomes documented in the CRM. Why Spin.AI? Spin.AI is a SaaS security company protecting enterprises against SaaS ransomware, shadow IT, non-compliance, and data loss in the cloud. SpinOne unifies backup and recovery, ransomware detection, SSPM, DLP, and enterprise browser security in a single console — protecting more than 2,000 organizations worldwide. Backed by K1 Investment Management, a leading investor in high-growth enterprise software Named to the Inc. 5000 list of America's fastest-growing private companies (2026) Forbes Best Startup Employer, three years running (2024–2026) Named a Representative Vendor in Gartner's Market Guide for Backup as a Service and Forrester's SSPM Landscape report