Location: North America
Workplace: Remote
At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires.
Founded in 2019, Linear has become the platform of choice for more than 50,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship.
Over the past years, Linear has experienced incredible organic growth and has become an instrumental tool for many of the world’s best product teams. We believe customer support should always feel like an extension of that experience. As a Product Support Specialist at Linear, you’ll contribute to the future of our product by surfacing customer feedback and insights, contributing to our technical documentation, and engaging a technical customer community via social channels.
Location & work mode
Linear is a remote-first company, with optional co-working offices in San Francisco, New York, and London. This role is open to candidates based within U.S. and Canada Eastern or Central Time. You can work from anywhere within those time zones. We value deep focus and async collaboration, with intentional moments to connect in person through team off-sites, optional co-working, and occasional travel.
What you’ll do
- Support customers in end-to-end engagement, including onboarding, account setup, debugging issues, feature and integration discovery
- Investigate and resolve inbound customer issues reported through all communication channels, including email, Slack, Twitter, and Reddit
- Partner with our engineering team to document and reproduce bugs
- Surface trends and insights from customer feedback to the team at large to inform product choices
- Lead select strategic projects to improve the support experience, internal knowledge sharing, and product operations
What we're looking for
- Passion about technology, quality, and Linear’s mission
- Excellent communication and customer service skills and experience working with a technical or engineering user base. Ability to adapt your communication approach to non-technical users.
- Experience troubleshooting technical issues, including APIs and integration setups. Ability to reproduce bugs with Linear and our integrations in various environments (different browsers, Windows, Mac, Mobile).
- Familiarity with SQL, Javascript, APIs, and GitHub is a plus. If you don’t have direct experience in these areas, curiosity to learn more is desirable as well. Please note that this is not a product engineering role.
- Based in U.S. or Canada Eastern or Central Time only.
What we offer
We're a small, focused team that cares deeply about the quality of our work and the people we do it with. Here's what you can expect:
- Competitive salary and equity
- Employee-friendly equity terms including early exercise in the US and extended exercise windows
- Daily meal and coffee stipend on every workday
- Paid co-working space or desk
- Health coverage (based on country requirements)
- 5 weeks paid vacation, plus local statutory holidays
- 4 months paid parental leave
- Paid month off after 4 years & every 2 years thereafter
- Regular team events and off-sites
- Remote-first with no required commute
Compensation
For US-based candidates, the expected cash compensation range for this role is $95,000—$135,000. For sales roles, this range represents on-target earnings (OTE), including base salary and variable compensation; for all other roles, it represents base salary. Final compensation is determined based on job-related knowledge, skills, and experience. For sales roles, actual earnings vary based on sales performance. Equity is a meaningful part of all offers at Linear.
Learn how we think and work
- A story about our mission: Read Me https://linear.app/readme
- Building our teams: Why and how we do work trials at Linear https://linear.app/blog/why-and-how-we-do-work-trials-at-linear
- How we work: Designing remote work at Linear https://linear.app/now/designing-remote-work-at-linear
- How Linear uses Linear: How our Customer Experience team works in Linear https://linear.app/now/cx-in-linear
- A video series: Conversations on Quality https://linear.app/quality
- Our recent tender offer: Sharing Linear’s growth with the people building it https://linear.app/now/sharing-growth-with-the-people-building-linear
A note on recruitment fraud: all official Linear hiring communication comes from an @linear.app http://linear.app email address, and all open roles are listed at linear.app/careers http://linear.app/careers. We never ask candidates for payment or financial information. Suspicious messages can be reported to security@linear.app.
Linear is an equal opportunity employer. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.
УдалённоСША; This role is open to candidates based within U.S; You can work from anywhere within those time zones
Location: Remote
Workplace: Remote
ABOUT BUFFER
We create social media and brand-building software for small businesses, creators, and individuals. Our mission is to provide essential tools to help small businesses get off the ground and grow. Through exceptional customer service and uplifting content, we help our customers believe they can succeed and do good along the way.
Buffer is a fully distributed team, and we’ve always aimed to do things a little differently. Since the early days, we’ve focused on building one of the most unique and fulfilling workplaces by rethinking a lot of traditional practices. We also default to transparency, so you can read all about our metrics, and our successes and failures along the way on our Transparency Dashboard https://buffer.com/open.
We're united by Buffer's values https://buffer.com/about#values, and we hire and work from all over the world. We strive to create a diverse and inclusive work environment, and we are building a culture where underrepresented groups are welcome and can flourish. Please note that we do travel to work together in person once or twice per year, and those events are highly encouraged to build deeper connections among our small team.
As you get to know Buffer and consider joining the journey, you can learn more about Buffer on our Journey https://buffer.com/journey page. Still curious to learn more about the experience on the Buffer team? Feel free to read more from Kirsti https://buffer.com/resources/first-30-days-buffer/ and Sabreen https://buffer.com/resources/joined-3-days-before-the-retreat/ as they share their first experiences with Buffer, as well as from Hailley https://buffer.com/resources/8-years-at-buffer/, who captured why she still calls Buffer home after 8+ years.
ABOUT THE ROLE
You’ll lead engineering for Growth at Buffer across both product and marketing surfaces. The work spans acquisition, activation, and retention. You’ll connect how people discover Buffer and decide to sign up and whether they stay.
We’re looking for someone who wants to stay close to the details, from where a customer gets stuck in a flow to the technical decisions that shape how it works. You’ll help the team decide which problems to solve, what to try first, and how to tell if we made things better for customers.
You'll partner closely with Product, Design, Marketing and Data to shape technical direction, create space for engineers to do their best work, and build a culture of ownership and continuous improvement.
WHAT YOU'LL DO
- Support engineers through regular coaching, clear feedback, and meaningful career conversations.
- Shape priorities with Product, Design, and Marketing, bringing your own point of view and grounding decisions in customer needs & data.
- Stay close to technical decisions and product details. Help the team build clear, accessible, responsive experiences, and help judge when to keep refining and when to ship and learn.
- Help connect customer insights, product changes, and measurement so we understand whether our work is helping.
- We're also changing how we build with AI. You'll have room to help shape that, through your own experiments and by helping the team develop good judgment and systems to work with AI effectively.
- Contribute to the wider Engineering team through hiring, shared practices, and improvements to how we work.
WHAT WE'RE LOOKING FOR
- You've managed engineers and can talk concretely about helping people grow, giving feedback, and addressing performance concerns.
- You care about how software feels to use. You notice unnecessary steps, unclear interactions, and details that get in someone's way. You could walk through something you helped build and explain the choices, compromises, and things you left out.
- You have a strong engineering background and remain comfortable getting into technical details. That might mean reviewing code, exploring an architecture, building a prototype, or helping someone work through a difficult trade-off.
- You’re ambitious about what you can build with AI. You use it in your own engineering work to take on bigger problems, and you know how to steer it, check its work, and make the calls that need your judgment. You help the engineers you lead do the same.
- You communicate clearly in writing, take ownership, and work well with people across different disciplines and time zones.
- You understand how a product helps a business grow, from how customers find it to why they pay for it and keep using it. You might have learned that through growth work and experimentation, or by growing a product as a founder or on an early-stage team. You use that understanding to decide what’s worth building and help engineers build it well.
- You have a personal connection to making and sharing things. Maybe you've written a newsletter, shared your work online, built a side project, or run a small business. You understand something of the effort it takes to put your work out there and find an audience. You don't need a big following; we're interested in that connection and what it's taught you.
OUR HIRING PROCESS
- Please express your interest below by sharing your LinkedIn profile and resume, and a short note about what interests you in the role and why you think it could be a good match. (If you choose to use AI while writing your message, please limit usage to light edits or research. We'd love to hear your own voice come through.)
- If we'd like to explore the fit further, we'll reach out to learn more about you.
- Our interview process includes a conversation with a member of our hiring team (Sara https://www.linkedin.com/in/sara-almeida-b1a78012b/ or Caro https://www.linkedin.com/in/carolynkopprasch/), meeting the hiring manager for this role (Kateryna https://www.linkedin.com/in/kporshnieva/), getting to know some teammates and peers (varies based on schedules), and meeting our CEO, Joel https://www.linkedin.com/in/joelgascoigne/.
- Our final stage is a two-day-long paid collaboration period. This is designed to mimic a real work project, so that we can each see what it's like to work together.
PRIVACY POLICY
By submitting the application, you consent to Buffer collecting and processing your personal data for recruiting purposes. Find more details in our Privacy Policy https://buffer.notion.site/Privacy-Policy-for-Applicants-230a7f5a00fd80e48478f09171d18a24?pvs=143.
Location: Remote: United States
Workplace: Remote
At Render, we’re building the modern cloud platform for developers creating AI-native, full-stack, multi-service applications. Our mission is to eliminate the tradeoff between the power of hyperscalers and the simplicity of developer-friendly platforms—so teams can ship fast, scale reliably, and focus on their product, not infrastructure.
Unlike complex hyperscalers or ephemeral edge/serverless solutions, Render offers a developer-first experience with persistent compute, dynamic autoscaling, built-in orchestration, and observability, allowing teams to launch, scale, and manage real-world applications without writing infrastructure code or managing servers. Whether you're building LLM-powered applications, scalable SaaS products, or async processing pipelines, Render empowers teams to move fast and scale confidently from MVP to millions of users.
Our platform is trusted by over 7 million developers worldwide and continues to grow rapidly. In February 2026, we raised an additional $100M in Series C financing, bringing our total funding to $260M, to accelerate our vision of making cloud infrastructure both powerful and intuitive—designed for the speed of modern AI development.
We’re a diverse and talented team that values craft, velocity, and user experience. If you’re excited to help shape the future of the intelligent cloud and empower developers everywhere, we’d love to hear from you.
APPLYING TO RENDER
We're seeking candidates who possess high integrity, humility, and an insatiable drive to learn. Through reasoned discussions and continuous feedback, we strive to improve both individually and collectively. We foster an environment of mutual trust and respect, empowering effective debate to achieve the best outcomes for our customers and team.
We especially encourage members of underrepresented groups in the tech community to apply and understand that not all successful candidates will meet each requirement listed.
Our interview process is unique to each role, and we value the candidate experience just as much as our customer experience. We hope your conversations with us reflect a thoughtful process that is illuminative, enjoyable, and respectful of your time.
ABOUT THE ROLE
DX Engineering shows developers what building on Render is actually like. We make the tutorials, demo apps, templates, and videos that get developers to try Render, and we build the agent skills and internal tooling that keep that work running at scale. We're also often the first real users of what Render ships. We test major releases end to end, the way a customer would, and tell Product and Engineering where they fall down before customers hit it.
As a DX Engineer, you'll own technical content and code from the first idea to a working sample app, docs, and video. You'll work with DevRel, Product Marketing, Product, and Engineering, and you'll have real influence over how developers and coding agents discover and adopt Render.
This is a remote role within the US, with the option to work out of our headquarters in San Francisco.
WHAT YOU'LL DO
- Build tutorials, demo apps, and videos that show developers how to build real things on Render, with a focus on AI applications, agents, and Render's AI runtime products like Render Workflows.
- Own Render templates and the render-examples GitHub org for the frameworks developers ask about most. Everything you ship has to deploy and run.
- Build agent skills, automation, and internal tools so the team stops doing repetitive content and ops work by hand.
- Improve how Render shows up in LLM and answer-engine results. Dig into why Render is missing from an answer it should be in, then ship the content or fix that changes it.
- Alpha test new releases end to end and write up what breaks, with enough detail for Product and Engineering to act on.
- Contribute code to developer-facing surfaces like the Render CLI, MCP server, SDKs, and docs.
- Shape the content roadmap and quality bar with Product, Engineering, and Marketing, and iterate on feedback and metrics.
- Set technical direction for DX Engineering's content and tooling, and raise the bar for the rest of the team through reviews, standards, and your own work.
WHAT WE'RE LOOKING FOR
- 8+ years building developer content, or working as an engineer who teaches, at a developer tools or infrastructure company.
- Experience setting technical direction and raising the bar for a team.
- Full-stack engineering experience. Strong backend skills (Node.js/TypeScript, Python, Postgres), comfort with Docker and containers, and enough frontend skill to ship sample apps end to end.
- Deep, hands-on knowledge of AI agents and the workloads they run. You've built and deployed agents that call tools, run code in sandboxes, and handle long-running tasks with retries and state, and you know what infrastructure each of those needs.
- Experience with the agent stack: MCP servers, agent frameworks, LLM APIs, evals, and durable workflow or background job systems.
- Daily fluency with coding agents like Claude Code, Codex, and Cursor, and the taste to ship quality work at a steady cadence with them.
- Excellent technical writing. You know what world-class developer content looks like.
- A track record of owning projects end to end with little direction.
- Strong intuition for developer tools and a love of well-crafted user experiences.
NICE-TO-HAVES
- You've used Render before, professionally or on side projects.
- Experience with AEO or SEO, or with measuring how content performs in LLM answers.
- A public body of work: talks, a YouTube channel, popular open source repos, or a well-read blog.
- Experience presenting workshops and technical talks.
SOME PROJECTS YOU MIGHT WORK ON
- A video series on building and deploying an MCP server on Render.
- A sample app for an upcoming launch, built with Product and Engineering ahead of release.
- An agent skill that turns a tutorial into a tested, deployable template.
- Tracing why coding agents fail on a specific docs page, then shipping the fix.
If this role excites you but you don’t meet every single requirement, we’d still love to hear from you—your unique experience might be just what we need.
BENEFITS
- 4 weeks of paid vacation.
- 14 weeks of fully paid parental leave for all parents to bond with a newly born, adopted, or fostered child. We will also work with you to create a supportive plan of return.
- Long-term disability, life insurance, and 401K plans.
- 100% employer-paid medical coverage and 99% employer-paid dental and vision coverage for you and a dependent. FSAs and HSAs are available as well.
- Monthly lifestyle stipend for wellness, mental health and therapy, hobbies, etc.
- Monthly cell phone and internet subsidy.
- Commuter benefits for Renders in the Bay Area, and home office stipends for remote Renders.
- Continuous learning benefits & related support.
This position is generally not eligible for new visa sponsorship. At Render's discretion, the business may sponsor existing visa transfers. Applicants who require sponsorship must receive business authorization.
Render is an equal-opportunity employer. We know that employing a team rich in diverse thoughts, experiences, and opinions allows our employees, product, and community to flourish. We make all employment decisions including hiring, evaluation, termination, promotional, and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
We encourage all who are interested to apply. We can't wait to hear from you!
Render — CCPA Applicant Privacy Notice https://drive.google.com/file/d/1wKr9IejoT5McFrs9I2mahQnf6AFwb3z2/view
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Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
Grafana Labs is looking for a
Enterprise Account Executive, Acquisition
who will be responsible for prospecting and closing new business across the
NYC Metro
region. You will identify, nurture and close opportunities with new customers, manage forecasts and track customer data. We're strong proponents of a consultative sales approach - learn about the customer's needs first before talking products. Your expertise will be critical in helping articulate the value of our products, work with the customer during the trial phase and hand off a strong relationship to our Growth team. Ideally, you come from a technical background and have sold technical products before.
Responsibilities
Meet and exceed individual quarterly and annual sales goals
Outbound prospecting into net-new customers
Manage all aspects of the sales process (prospecting, sales meetings, product demos, proofs of concept, proposals, and negotiations)
Cultivate sales through outbound prospecting and inbound leads
Be able to understand and convey the value of both Grafana Cloud and Grafana Enterprise
Become an expert in managing your sales pipeline in Salesforce
Manage quote creation, order processing, and day-to-day customer requests
Requirements
5+ Years of Experience in Infrastructure Technology Sales
Demonstrated history of consistent goal achievement in a highly competitive environment (top 10% performer)
Energetic, upbeat, entrepreneurial, tenacious team player
Adaptable and with demonstrable experience in high velocity technology companies
Familiarity with open source technology is a significant advantage
You will need to be an excellent communicator in all channels (in person, online, in writing) and able to form strong working relationships both in person and virtually
Bonus Points For:
Experience using Salesforce
Experience using Command of the Message and MEDD(P)ICC is ideal
In the US, the OTE compensation range for this role is $280,000 - $310,000. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed
here
.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: New York City, New York, United States
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The Role
We are looking for a Senior Full Stack Engineer to build how developers and AI agents access our agentic web infrastructure. This role is based in our New York office, hybrid with the NYC team.
Our APIs are used by millions of developers and the AI agents acting on their behalf. The team owns the main API gateway, the customer platform (keys, usage, teams), identity and enterprise
SSO
, and the public interfaces to our product: the SDKs, CLI,
MCP
servers and other tools developers and agents use. You'll work closely with product, design and engineers across our R&D.
In this position, your responsibility will be to:
Design and ship features end to end, from the interface to the services and data behind it
Build and improve the API gateway: high traffic, low latency, reliable
Turn usage, billing and team data into fast, usable interfaces: tables, charts, filters and forms
Shape the self-serve journey from signup through activation
Build and operate identity and team access in production: OAuth and
OIDC
, role-based access,
SAML
SSO
and
SCIM
, on providers such as Auth0, Okta, WorkOS or Clerk
Control who gets which features, with feature flags for staged rollouts and entitlements after rollout
Improve the public interfaces developers and agents use: the SDKs, CLI,
MCP
servers and docs
You may be a good fit if you:
Have 5+ years of full-stack engineering on customer-facing products or high-throughput APIs, in any mix of frontend and backend
Are strong in backend engineering, ideally in Python. Go, C++ or C with some Python experience also fits
Have built and operated latency-sensitive, high-
QPS
APIs: caching, async work, queues, retries and rate limiting, including long-running jobs and webhooks
Have shipped production UI with a modern frontend framework such as React, Next.js or TanStack, ideally in TypeScript
Have built data-heavy interfaces such as tables, charts and filters that stay fast
Are effective in a mature, user-facing system: you have joined a complex codebase, ramped up fast, shipped safely under real traffic, and been on-call for it
Have strong product and design sense, for interfaces and for APIs
See your work through from design to production, explain trade-offs clearly to partners, navigate ambiguity, and use AI tools in how you build
Strong candidates may also:
Have led a project or mentored others
Have taken a product from 0 to launch
Have built API-key issuance and lifecycle
Have built
MCP
servers or tools for AI agents
Have worked on billing or usage metering with Stripe, Metronome, Orb or similar
Pay Transparency
We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law.
Base Compensation Range
$147,200
—
$224,300 USD
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Newark or Remote
Workplace: onsite
National Retail Solutions (NRS) is hiring! We are looking for a self-motivated, experienced Channel Sales Manager to develop and build a team of Distributors to sell the World’s Greatest Point of Sale System, NRS Pay (Credit Card Sales), NRS Funding (Merchant Loans), and NRS Petro (Gas Pump Management). Currently, we have over 15,000 units Nationwide and growing rapidly in all areas of the US. We continue to expand into new segments and are constantly adding new features.
A Channel Sales Manager can sign up anyone across the US to sell our Services. You will be responsible for identifying new Distributors, onboarding them to sell, and keeping in constant contact with them so they keep selling.
NRS Channel Managers are that they have a proven track record of successful selling. You need to be high-energy, organized, and have a can-do attitude. Prior experience selling POS Systems, Credit Card Processing, Consumer Packaged Goods, or Retail Service Industries is preferred.
Travel is limited to Trade Shows and occasional in-person meetings.
Compensation:
Base Salary plus commissions.
Responsibilities:
Grow and Manage your Distributor Network
Motivate your Distributors to sell
Train Distributors on our products
Stay in constant contact with your network of Distributors
Understand your Distributor’s needs and provide solutions.
Skills Required:
Ability to Sell Features and Benefits Active Listener
Self-Motivated Prospecting
Strong Communication Adaptable
Organized Ability to Negotiate
Ability to Plan Conflict Resolution
Relationship Builder Client Engagement
Critical Thinking/ Problem Solver Sales Presentations
At IDT, we understand the challenge of being apart from those who matter most. Communicating, transferring money, and mobile phone service must be safe, simple, and affordable. Our flagship brand, Boss Revolution, which includes our International Calling, Mobile Top Up, and Money Transfer services, as well as our Boss Revolution Mobile, net2phone, National Retail Solutions, IDT Express, and IDT Carrier Services divisions all, support IDT’s mission of enabling our customers to keep in touch and share resources with their friends and family around the world.
IDT is listed on the NYSE, employs over 1000 people across 20+ countries, and has revenues in excess of $1.5 billion. Since 1990, IDT Telecom has remained a pioneer in Prepaid VoIP and UCaaS telephony. Today, we are an industry leader in prepaid communication and payment services and are one of the world's largest international voice carriers.
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
JOB PURPOSE:
The Technical Program Governance team enables complex technical initiatives across PlayStation engineering organizations by creating clarity, alignment, and disciplined execution across organizational boundaries.
As a Staff Technical Program Manager, you will lead large, strategic technical programs that span multiple teams, technologies, and stakeholders. You will translate business and technical objectives into executable plans, bring structure to ambiguity, and ensure risks, dependencies, decisions, and tradeoffs remain visible and actively managed.
This role requires a strong technical foundation and the judgment to operate as a trusted partner to engineering and architecture leaders. You will influence without relying on positional authority, select and adapt program approaches to fit the problem, and improve the operating systems that help teams deliver effectively at scale.
EXPERIENCE & QUALIFICATIONS:
Essential
• 8+ years of relevant technical program or project management experience, including ownership of complex software or technology initiatives spanning multiple teams or organizations.
• Demonstrated technical fluency across software systems, platforms, architecture, integrations, and engineering practices; able to understand system interactions, ask informed technical questions, and translate technical complexity into program decisions.
• Proven ability to lead large strategic programs end to end, from problem definition and planning through execution, delivery, and measurable outcomes.
• Strong independent judgment and problem-solving skills, with experience operating effectively in ambiguous environments where the path forward is not predefined.
• Experience managing cross-team dependencies, technical risks, roadmaps, milestones, requirements, decision points, and delivery tradeoffs across the software development lifecycle.
• Ability to influence senior technical and business leaders, build alignment across competing priorities, and drive decisions without direct authority.
• Experience designing or improving program operating models, governance, planning cadences, metrics, or ways of working that scale beyond a single initiative.
• Strong written and verbal communication skills, including the ability to create concise executive narratives while maintaining sufficient technical depth for engineering audiences.
• Demonstrated ability to mentor, coach, or raise the effectiveness of other TPMs and cross-functional partners through reusable practices and knowledge sharing.
Desirable
• Prior hands-on experience in software engineering, systems engineering, QA, architecture, or another technical discipline.
• Experience supporting platform, infrastructure, developer tooling, cloud, distributed systems, or other complex engineering environments.
• Experience leading standardization, transformation, or organizational change initiatives across multiple technical teams.
• Background in the games or interactive entertainment industry.
KEY RESPONSIBILITIES & SCOPE FOR DECISION MAKING:
Technical Program Management
• Lead large, strategic technical programs spanning multiple engineering teams, organizations, technologies, or geographies, with accountability for end-to-end outcomes.
• Build integrated program plans and roadmaps that connect technical requirements, architecture, dependencies, milestones, resources, risks, and decision points.
• Develop sufficient understanding of system architecture and technical constraints to identify cross-system impacts, challenge assumptions constructively, and improve planning and decision quality.
• Partner closely with engineering leaders, architects, product partners, and other technical stakeholders to translate objectives into clear execution strategies and drive resolution of complex issues.
• Anticipate and actively manage technical and organizational dependencies, surfacing tradeoffs early and driving decisions before they become delivery blockers.
• Establish clear program health measures and provide decision-quality visibility into progress, risk, scope, and outcomes for senior stakeholders.
Strategy and Decision Support
• Operate as a trusted partner to senior leaders, using technical context, program data, and organizational knowledge to shape recommendations and execution strategy.
• Use independent judgment to determine the right program methodology, governance, and operating model for the work rather than applying process mechanically.
• Analyze complex problems across organizations and technologies, identify patterns and root causes, and drive practical solutions that balance technical, business, schedule, and resource considerations.
• Strengthen requirements and major program decisions by connecting business objectives with technical realities, long-term implications, and customer or organizational value.
• Create clear narratives and recommendations that enable senior leaders to understand options, tradeoffs, risks, and required decisions.
Organizational Impact and TPM Practice
• Design and improve scalable program practices, governance, planning cadences, OKRs/KPIs, and decision mechanisms that increase clarity and execution effectiveness across multiple teams.
• Identify where existing processes or methodologies create unnecessary friction and adapt or simplify them while preserving appropriate rigor and accountability.
• Lead change and standardization efforts where needed, building adoption through stakeholder engagement, practical implementation, and measurable outcomes.
• Mentor TPMs and cross-functional partners, share reusable practices, and contribute to stronger technical program management capability across the organization.
KEY PERFORMANCE INDICATORS
The individual will be measured on:
• Successful delivery of large, complex technical programs with clear business and engineering outcomes.
• Quality and timeliness of decisions, risk management, dependency resolution, and executive visibility.
• Effectiveness in creating alignment across technical teams and senior stakeholders without direct authority.
• Measurable improvements to program operating models, governance, and organizational execution capability.
• Demonstrated technical credibility, independent judgment, and ability to raise the effectiveness of others.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$206,800
—
$310,200 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Remote - Sydney, Australia
Workplace: Remote
ABOUT YOU:
As an Enterprise Account Executive, you'll be building relationships with high-value prospective customers by learning about their organizational structure, influencers, and decision makers. You'll be managing the entire process of the sales cycle and be responsible for negotiating prices and marshaling our engineering and resources to close the sale. You'll learn about our customers' needs and provide continuous feedback to the product team to ensure that we're always building features that our customers find valuable.
ABOUT US:
Constructor is the only search and product discovery platform tailor-made for enterprise ecommerce where conversions matter. Constructor's AI-first solutions make it easier for shoppers to discover products they want to buy and for ecommerce teams to deliver highly personalized experiences that drive impressive results. Optimizing specifically for ecommerce metrics like revenue, conversion rate and profit, Constructor generates consistent $10M+ lifts for some of the biggest brands in ecommerce, such as Sephora, Petco, home24, Maxeda Brands, Birkenstock and The Very Group. Constructor is a U.S. based company that was founded in 2015 by Eli Finkelshteyn and Dan McCormick.
ABOUT THE TEAM
We're a passionate team that loves challenges and wants to make people’s lives better. We value openness, curiosity, and continuous improvement. We believe that empowering everyone in a company to do what they think is best can lead to great things.
REQUIREMENTS
You will be successful in this role if you:
- Have a minimum of 4+ years of proven experience selling technical commercial or enterprise SaaS solutions, preferred Marketing technology experience
- Have a proven track record of meeting or exceeding your sales numbers in a competitive environment
- Have experience building consensus and urgency in customers needed to close six-figure deals
- Have experience selling SaaS solutions into accounts with 90+ day sales cycles
- Can motivate urgency in the customer to reduce the time-to-sale
- Are skilled at negotiating business terms with line-of-business, procurement and contract teams, senior management and/or C-level executives
- Have a proven ability in managing complex, enterprise sales cycles from start to finish, from business champion to the CEO level – effectively demonstrating the product and the business and economic benefits to each stakeholder
- Must have a Bachelor's degree. Previous Sales Methodology training, SaaS Performance Management or Applications experience, and strong customer references preferred
BENEFITS
- 🏝️ Unlimited vacation time -we strongly encourage all of our employees take at least 3 weeks per year
- 💰 A competitive compensation package including stock options
- 🌎 Fully remote team - choose where you live
- 🛋️ Work from home stipend! We want you to have the resources you need to set up your home office
- 💻 Apple laptops provided for new employees
- 🧑🎓 Training and development budget for every employee, refreshed each year
- 👪 Parental leave for qualified employees
- 🧠 Work with smart people who will help you grow and make a meaningful impact
DIVERSITY, EQUITY, AND INCLUSION AT CONSTRUCTOR
At Constructor.io http://Constructor.io we are committed to cultivating a work environment that is diverse, equitable, and inclusive. As an equal opportunity employer, we welcome individuals of all backgrounds and provide equal opportunities to all applicants regardless of their education, diversity of opinion, race, color, religion, gender, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status or affiliation in any other protected group. Studies have shown that women and people of color may be less likely to apply for jobs unless they meet every one of the qualifications listed. Our primary interest is in finding the best candidate for the job. We encourage you to apply even if you don’t meet all of our listed qualifications.
How we handle your data. By submitting this application, you acknowledge that Constructor will collect and process the personal data you provide for the purpose of evaluating your candidacy for this role. If you are not selected, we will retain your data for a limited period as described in our Recruitment Privacy Notice https://constructor.com/recruitment-privacy-notice. After that period your data will be deleted or anonymized.
How we handle your data. By submitting this application, you acknowledge that Constructor will collect and process the personal data you provide for the purpose of evaluating your candidacy for this role. If you are not selected, we will retain your data for a limited period as described in our Recruitment Privacy Notice https://constructor.com/recruitment-privacy-notice. After that period your data will be deleted or anonymized.
Location: Remote - AMER
Workplace: Remote
ABOUT US:
Constructor is the only search and product discovery platform tailor-made for enterprise ecommerce where conversions matter. Constructor's AI-first solutions make it easier for shoppers to discover products they want to buy and for ecommerce teams to deliver highly personalized experiences that drive impressive results. Optimizing specifically for ecommerce metrics like revenue, conversion rate and profit, Constructor generates consistent $10M+ lifts for some of the biggest brands in ecommerce, such as Sephora, Petco, home24, Maxeda Brands, Birkenstock and The Very Group. Constructor is a U.S. based company that was founded in 2015 by Eli Finkelshteyn and Dan McCormick.
ABOUT THE TEAM
We're a passionate team that loves challenges and wants to make people’s lives better. We value openness, curiosity, and continuous improvement. We believe that empowering everyone in a company to do what they think is best can lead to great things.
ROLE OVERVIEW
As a Sales Engineer, you will lead the technical components of the sales process. You will partner closely with Account Executives and prospective customers to design integration approaches, evaluate technical fit, and demonstrate how Constructor’s platform drives measurable business impact.
This role combines technical architecture design, consultative discovery, and cross-functional collaboration. You will act as a bridge between customer engineering teams and Constructor’s Product and Engineering teams.
This is not a demo-heavy role. Account Executives perform the majority of demonstrations at Constructor. This role requires architectural thinking, integration planning, and consultative problem-solving.
KEY RESPONSIBILITIES
TECHNICAL SALES & SOLUTION DESIGN
- Lead technical discovery and solution design for prospective customers
- Design and document integration architectures (APIs, ecommerce platforms, PIM, CMS, data pipelines)
- Develop and support tailored Proof Schedules (deeply tailored, data-backed custom demo, similar to a “proof of value”)
- Deliver technical presentations to both business and technical stakeholders
- Serve as primary technical advisor during evaluation cycles
- Troubleshoot and triage APIs, SDKs, and integration patterns
- Willingness to tinker and build demo prototypes and tooling
- Build and present compelling custom technical demonstrations and integration blueprints tailored to each sales opportunity
- Support RFP and RFI responses
CROSS-FUNCTIONAL COLLABORATION
- Partner with Product and Engineering to surface prospective customer feedback to influence product roadmap and integration strategy
- Contribute insights to the roadmap and the go-to-market strategy
- Support enablement and training for sales teams
- Help refine documentation, processes, and best practices within the SE function
MARKET & INDUSTRY ENGAGEMENT
- Stay current on ecommerce trends, AI/ML advancements, and the competitive landscape
- Represent Constructor in prospect meetings, partner engagements, field events, and other industry engagements
- Build strong relationships with prospective customer technical stakeholders (architects, engineers, delivery teams)
REQUIRED QUALIFICATIONS & SKILLS
- 3+ years of experience in technical Solutions Engineering, Sales Engineering, Pre-Sales Architect, or Technical Pre-Sales roles
- Deep hands-on experience with API-first platforms: comfortable working directly with REST APIs, JSON data structures, webhooks, and SDK integration patterns, and able to troubleshoot them with Postman or similar tools
- Working knowledge of JavaScript, TypeScript, Python, or similar languages, enough to read integration code, debug client-side implementations, and build lightweight prototypes or demo tooling
- Experience designing and running custom demos or pilots with clear, business-aligned success criteria
- Hands-on experience with coding agents to automate workflows, amplify impact, and execute at scale
- Ability to read the room, tailor your communication to diverse audiences, and identify detractors, champions, and key decision-makers
- Strong written and verbal communication, with a track record of producing clear technical documentation and explaining complex ideas to developers, architects, and C-suite executives alike
- Ability to effectively articulate complex ideas to both technical and non-technical audiences
- Ability to empathize with prospects’ challenges and goals
- Skilled listener with innate curiosity
- Passionate about innovative technology, technical sales, and articulating value to prospects
- Enjoys working with prospects and is comfortable interacting with C-suite executives from both technical and business perspectives
PREFERRED QUALIFICATIONS
- Experience in enterprise ecommerce or retail technology environments
- Hands-on familiarity with at least two major ecommerce platforms, including how each handles catalog structure, extensions, and headless versus templated frontends
- Deep understanding of data mapping between backend systems such as PIM, ERP, or legacy search indexes into a new target schema, possibly including product and variant structures, facets, attributes, and pricing logic
- Working knowledge of search and discovery concepts
- Experience supporting security reviews and procurement requirements, including GDPR, data processing agreements, data residency, and ISO 27001 or SOC 2 questionnaires
- Ability to build business value models that connect search improvements to revenue, conversion, or average order value
- Exposure to conversational or agentic shopping experiences, or retail media and sponsored product programs
WHAT SUCCESS LOOKS LIKE
- Prospects clearly understand technical integration paths
- Proof Schedules(deeply tailored, data-backed custom demo, similar to a “proof of value”) align tightly with business outcomes
- Technical objections are addressed proactively and effectively
- Sales cycles are accelerated through a strong technical partnership
- Product and Engineering receive actionable, structured market feedback
- Qualitative (peer and prospect feedback) and quantitative (sales metrics and customer health scores) feedback will be positive and ideally, excellent
WORKING STYLE
- Comfortable operating in a remote, distributed, and highly cross-functional environment
- Able to manage multiple sales engagements and priorities simultaneously
- A builder mindset that is proactive in creating structure in ambiguous environments
- Highly collaborative with a strong sense of ownership and autonomy
- Commercially aware and aligned with revenue and sales growth goals
- Resourceful self-starter who can operate autonomously
You’ll Thrive Here If…
You’re a curious, skilled listener who genuinely enjoys untangling a prospect’s technical challenges. You get energy from tinkering and building, whether that’s a quick prototype, an integration blueprint, or a better internal process. You’re as comfortable whiteboarding with an engineering team as you are presenting to a CTO. And you have a competitive streak—not just to win the technical evaluation, but to show how the right technical decisions drive meaningful business results.
BENEFITS
- 🏝️ Unlimited vacation time -we strongly encourage all of our employees take at least 3 weeks per year
- 💰 A competitive compensation package including stock options
- 🌎 Fully remote team - choose where you live
- 🛋️ Work from home stipend! We want you to have the resources you need to set up your home office
- 💻 Apple laptops provided for new employees
- 🧑🎓 Training and development budget for every employee, refreshed each year
- 👪 Parental leave for qualified employees
- 🧠 Work with smart people who will help you grow and make a meaningful impact
DIVERSITY, EQUITY, AND INCLUSION AT CONSTRUCTOR
At Constructor.io http://Constructor.io we are committed to cultivating a work environment that is diverse, equitable, and inclusive. As an equal opportunity employer, we welcome individuals of all backgrounds and provide equal opportunities to all applicants regardless of their education, diversity of opinion, race, color, religion, gender, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status or affiliation in any other protected group. Studies have shown that women and people of color may be less likely to apply for jobs unless they meet every one of the qualifications listed. Our primary interest is in finding the best candidate for the job. We encourage you to apply even if you don’t meet all of our listed qualifications.
How we handle your data. By submitting this application, you acknowledge that Constructor will collect and process the personal data you provide for the purpose of evaluating your candidacy for this role. If you are not selected, we will retain your data for a limited period as described in our Recruitment Privacy Notice https://constructor.com/recruitment-privacy-notice. After that period your data will be deleted or anonymized.
Location: New York
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As Harvey's first Content Designer, you'll shape how people understand, interact with, and trust our product. You'll lead content design across interfaces and AI responses, defining everything from terminology and interaction patterns to how Harvey expresses itself.
Working closely with product designers, engineers, PMs, and AI researchers, you'll bring clarity and consistency to experiences across the Harvey ecosystem. You'll lay the foundations for our content practice and develop the tools and guidance that help teams put content principles into practice as they design and ship.
We're looking for someone who combines strong writing craft with systems thinking and a clear point of view on AI experiences.
WHAT YOU'LL DO
- Define Harvey's voice, tone, and content principles across interfaces and AI responses.
- Lead content design of key experiences, from initial concept through polished execution.
- Develop AI-assisted tools and guidance that help teams apply content standards as they build.
- Champion a high design bar, helping the team make thoughtful, intentional decisions at every step.
WHAT YOU HAVE
- 8+ years (Staff) in content design, UX writing, or content strategy, with a portfolio that demonstrates your best work.
- Ability to translate complex concepts into clear, intuitive language for expert audiences.
- Deep understanding of voice, tone, and content systems, with a strong sense of writing craft.
- Ability to design AI experiences and use AI-assisted tools to scale content quality.
- Ability to move between content details and broader strategy, building a content practice while maintaining a high pace of execution and quality bar.
- Ability to clearly articulate system decisions and tradeoffs to designers, engineers, and cross-functional partners
- Strong opinions, loosely held, being comfortable challenging conventions and evolving best practices as the discipline changes
- Comfort operating in ambiguous problem spaces and bringing structure where it doesn't yet exist
- Excellent communication and storytelling skills to articulate content decisions and rationale.
COMPENSATION
$195,500- 264,500 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-MV1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: San Francisco
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As Harvey's first Content Designer, you'll shape how people understand, interact with, and trust our product. You'll lead content design across interfaces and AI responses, defining everything from terminology and interaction patterns to how Harvey expresses itself.
Working closely with product designers, engineers, PMs, and AI researchers, you'll bring clarity and consistency to experiences across the Harvey ecosystem. You'll lay the foundations for our content practice and develop the tools and guidance that help teams put content principles into practice as they design and ship.
We're looking for someone who combines strong writing craft with systems thinking and a clear point of view on AI experiences.
WHAT YOU'LL DO
- Define Harvey's voice, tone, and content principles across interfaces and AI responses.
- Lead content design of key experiences, from initial concept through polished execution.
- Develop AI-assisted tools and guidance that help teams apply content standards as they build.
- Champion a high design bar, helping the team make thoughtful, intentional decisions at every step.
WHAT YOU HAVE
- 8+ years (Staff) in content design, UX writing, or content strategy, with a portfolio that demonstrates your best work.
- Ability to translate complex concepts into clear, intuitive language for expert audiences.
- Deep understanding of voice, tone, and content systems, with a strong sense of writing craft.
- Ability to design AI experiences and use AI-assisted tools to scale content quality.
- Ability to move between content details and broader strategy, building a content practice while maintaining a high pace of execution and quality bar.
- Ability to clearly articulate system decisions and tradeoffs to designers, engineers, and cross-functional partners
- Strong opinions, loosely held, being comfortable challenging conventions and evolving best practices as the discipline changes
- Comfort operating in ambiguous problem spaces and bringing structure where it doesn't yet exist
- Excellent communication and storytelling skills to articulate content decisions and rationale.
COMPENSATION
$195,500- 264,500 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-MV1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next
Software Engineer, (L3) Email
About the job
This position is a critical engineering role within Twilio SendGrid, requiring a hands-on engineer capable of developing, deploying, and managing highly available, massive-scale distributed systems.
Our systems regularly process more than 12 billion emails during peak events like Black Friday, and our throughput requirements continue to scale rapidly. As an L3 engineer, you will act as a key driver of execution within our core services. You will be heavily involved in modernizing our backend systems, optimizing our extensive Go-based microservices, and contributing to the design and reliability of our dual-cloud infrastructure span across Amazon Web Services (AWS) and Microsoft Azure.
Responsibilities
In this role, you’ll:
WEAR THE CUSTOMER’S SHOES:
Architect and ship reliable, high-velocity features that handle critical traffic with low end-to-end latency. Partner closely with product management and technical leadership to break down complex system requirements into manageable, iterative milestones.
BE AN OWNER (CODE QUALITY):
Drive rigorous code reviews and push for maintainable patterns in our Go codebase, ensuring high testing standards (unit, integration, and component testing) are executed across the team.
BE AN OWNER (INFRASTRUCTURE & OBSERVABILITY):
Manage and enhance cloud configurations across AWS and Azure environments utilizing Infrastructure as Code (Terraform). Ensure deep observability coverage by standardizing metrics, alerts, and distributed tracing across core data pipelines.
CHAMPION ENGINEERING HEALTH:
Advocate for a clean architectural foundation. Proactively identify technical debt, system bottlenecks, and single points of failure (SPOF), balancing feature delivery with critical platform refactoring.
MENTOR AND LEAD:
Foster a collaborative environment by mentoring junior engineers, leading technical sprint planning, and sharing expertise across distributed engineering nodes.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
Experience:
4+ years of professional software engineering experience building and operating resilient backend services at scale.
Modern Development Workflow:
Practical experience leveraging AI-assisted development tools (such as Claude Code) to accelerate code generation, automate testing, and streamline debugging workflows.
Language Proficiency:
Strong, hands-on production experience writing clean, idiomatic, and highly concurrent
Go (Golang), Java or Python
.
Cloud Infrastructure:
Solid experience deploying and managing production workloads in cloud environments—ideally with deep exposure to
AWS
core services (such as EC2, S3, Aurora, or DynamoDB) AND
Microsoft Azure
equivalents (such as Virtual Machines, Blob Storage, Azure SQL, or Cosmos DB).
Infrastructure as Code:
Proficiency with
Terraform
for provision-level automation and maintaining environment parity.
Distributed Systems:
Strong theoretical and practical understanding of distributed datastores, caching layers, and asynchronous event streaming (e.g., Kafka or similar queuing ecosystems).
Systems Mindset:
Strong foundational background in computer science fundamentals, data structures, and building self-healing cloud architectures.
Desired:
Prior experience managing high-throughput applications running inside containerized infrastructure (
Docker, Kubernetes
).
Familiarity with database migration pathways (e.g., transitioning traditional on-prem/relational datastores to managed instances like
AWS Aurora
).
Experience implementing
OpenTelemetry
or distributed tracing systems across decoupled microservice platforms.
Direct experience handling constraints related to network topology, proxy layers, or
mail transfer agent (MTA)
protocols.
Location
This role will be remote,
but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $138,700 - $173,400
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $146,800 - $183,600
Based in the San Francisco Bay area, California: $163,100 - $203,900.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role are intended to be accepted until 12/31/2026, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote opportunity and we are looking for candidates from the U.S.
The Opportunity
Grafana Labs is seeking a Staff Engineer (AI & Automation) to own the AI agent infrastructure and automation platform that powers our Marketing Operations organization. You’ll build multi-agent architectures, LLM integrations, and backend services that connect AI models to internal and third-party data platforms. You’ll ship production systems that teams depend on daily.
This is a high-autonomy role where you own the technical direction. You’ll identify the highest-leverage problems across Marketing, RevOps, and SDR teams, design the solutions, and ship them. You’ll define the technical direction for the automation platform (data models, API contracts, shared libraries, reference architectures) and partner with Data Engineering, GTM Systems, and Field Operations to build scalable, self-service automation that eliminates manual work and drives operational efficiency.
What You'll Be Doing
Agentic Systems & AI Infrastructure
Own end-to-end development of multi-agent AI systems, from architecture and implementation through testing, deployment, and ongoing operation
Build modular, composable agentic systems using orchestration frameworks (LangChain, CrewAI, Anthropic MCP, or similar) that operate 24/7 across teams
Develop reusable agentic skills that agents invoke across interfaces (Slack, dashboards, internal apps, CLIs)
Implement observability and feedback loops including logging, performance metrics, prompt iteration, model evaluation, and cost management
Establish governance and compliance standards for AI workflows including access controls, audit trails, PII handling, and human-in-the-loop escalation paths
Systems Integration & Backend Services
Build MCP servers, APIs, CLIs, and microservices connecting AI models to business systems (BigQuery, Slack, CRMs, email, calendars, analytics tools)
Architect data flows for retrieval-augmented generation (RAG), connecting LLMs to internal knowledge bases, customer data, and real-time business context
Build serverless or containerized services (GCP Cloud Functions, Cloud Run) that scale with usage and integrate with Grafana's cloud infrastructure
Automation & Workflow Enablement
Partner with RevOps, Demand Generation, Regional Marketing, and SDR teams to scope high-impact automation problems, identify bottlenecks, and build solutions with measurable business outcomes
Design and deploy workflows using orchestration tools (n8n, Workato, or custom platforms) with CI/CD, testing, and production reliability standards
Build systems designed for self-service with documentation, playbooks, and enablement materials that let partner teams operate independently
We invest heavily in developer productivity. You'll have access to AI coding assistants (Claude Code, Gemini CLI, OpenAI Codex, and others of your choice within security guidelines). We encourage pragmatic AI-assisted development paired with strong code review and quality standards.
What Makes You a Great Fit
8+ years of software engineering experience with depth in backend development, systems integration, or data/analytics engineering
2+ years hands-on experience applying LLMs/AI to production workflows, not just prototypes
Strong proficiency in Python and JavaScript/Node.js with Git-based workflows, code review practices, and testing discipline
Hands-on experience with LLM frameworks and patterns including prompt engineering, RAG, function calling/tool use, structured output parsing, and evaluation
Experience building and operating multi-agent systems at scale including agent decomposition, orchestration patterns (sequential chains, router/dispatcher, parallel fan-out), state management, and production monitoring
You diagnose business problems before writing code. You think in workflows and outcomes, not just functions.
Deep familiarity with Google Cloud Platform, BigQuery, and serverless/containerized services (Cloud Functions, Cloud Run)
Understanding of LLM failure modes and production mitigations including confidence thresholds, fallback logic, human escalation, and cost/latency management
Proven ability to identify high-leverage problems, push back on low-impact requests, and deliver end-to-end with minimal direction
Fluent with AI-assisted development tools (GitHub Copilot, Cursor, Claude Code). You use AI to build AI systems
Clear technical communicator who can explain complex systems in simple terms to both engineers and business stakeholders
Bonus Points
Experience with vector databases or retrieval pipelines (Pinecone, Weaviate, ChromaDB, Qdrant, pgvector)
Familiarity with marketing or sales platforms (Salesforce, Customer.io, HubSpot, Marketo, Outreach)
Experience with frontend frameworks (React, Slack Block Kit) for building user-facing AI tool interfaces
Observability tooling for AI systems (LangSmith, Weights & Biases, custom evaluation frameworks)
Experience with workflow orchestration platforms (n8n, Temporal, Prefect, Airflow)
Familiarity with Model Context Protocol (MCP) or similar standards for connecting AI systems to data sources
Prior work automating marketing, sales, or customer success workflows in a B2B SaaS environment
Active in open-source communities. Grafana is built on OSS and we value engineers who share that DNA
In the United States, the base compensation range for this role is USD
$154,445
- USD $185,334. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Canada (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote opportunity and we are looking for candidates from Canada. Residents of Quebec are not eligible for this role.
The Opportunity
Grafana Labs is seeking a Staff Engineer (AI & Automation) to own the AI agent infrastructure and automation platform that powers our Marketing Operations organization. You’ll build multi-agent architectures, LLM integrations, and backend services that connect AI models to internal and third-party data platforms. You’ll ship production systems that teams depend on daily.
This is a high-autonomy role where you own the technical direction. You’ll identify the highest-leverage problems across Marketing, RevOps, and SDR teams, design the solutions, and ship them. You’ll define the technical direction for the automation platform (data models, API contracts, shared libraries, reference architectures) and partner with Data Engineering, GTM Systems, and Field Operations to build scalable, self-service automation that eliminates manual work and drives operational efficiency.
What You'll Be Doing
Agentic Systems & AI Infrastructure
Own end-to-end development of multi-agent AI systems, from architecture and implementation through testing, deployment, and ongoing operation
Build modular, composable agentic systems using orchestration frameworks (LangChain, CrewAI, Anthropic MCP, or similar) that operate 24/7 across teams
Develop reusable agentic skills that agents invoke across interfaces (Slack, dashboards, internal apps, CLIs)
Implement observability and feedback loops including logging, performance metrics, prompt iteration, model evaluation, and cost management
Establish governance and compliance standards for AI workflows including access controls, audit trails, PII handling, and human-in-the-loop escalation paths
Systems Integration & Backend Services
Build MCP servers, APIs, CLIs, and microservices connecting AI models to business systems (BigQuery, Slack, CRMs, email, calendars, analytics tools)
Architect data flows for retrieval-augmented generation (RAG), connecting LLMs to internal knowledge bases, customer data, and real-time business context
Build serverless or containerized services (GCP Cloud Functions, Cloud Run) that scale with usage and integrate with Grafana's cloud infrastructure
Automation & Workflow Enablement
Partner with RevOps, Demand Generation, Regional Marketing, and SDR teams to scope high-impact automation problems, identify bottlenecks, and build solutions with measurable business outcomes
Design and deploy workflows using orchestration tools (n8n, Workato, or custom platforms) with CI/CD, testing, and production reliability standards
Build systems designed for self-service with documentation, playbooks, and enablement materials that let partner teams operate independently
We invest heavily in developer productivity. You'll have access to AI coding assistants (Claude Code, Gemini CLI, OpenAI Codex, and others of your choice within security guidelines). We encourage pragmatic AI-assisted development paired with strong code review and quality standards.
What Makes You a Great Fit
8+ years of software engineering experience with depth in backend development, systems integration, or data/analytics engineering
2+ years hands-on experience applying LLMs/AI to production workflows, not just prototypes
Strong proficiency in Python and JavaScript/Node.js with Git-based workflows, code review practices, and testing discipline
Hands-on experience with LLM frameworks and patterns including prompt engineering, RAG, function calling/tool use, structured output parsing, and evaluation
Experience building and operating multi-agent systems at scale including agent decomposition, orchestration patterns (sequential chains, router/dispatcher, parallel fan-out), state management, and production monitoring
You diagnose business problems before writing code. You think in workflows and outcomes, not just functions.
Deep familiarity with Google Cloud Platform, BigQuery, and serverless/containerized services (Cloud Functions, Cloud Run)
Understanding of LLM failure modes and production mitigations including confidence thresholds, fallback logic, human escalation, and cost/latency management
Proven ability to identify high-leverage problems, push back on low-impact requests, and deliver end-to-end with minimal direction
Fluent with AI-assisted development tools (GitHub Copilot, Cursor, Claude Code). You use AI to build AI systems
Clear technical communicator who can explain complex systems in simple terms to both engineers and business stakeholders
Bonus Points
Experience with vector databases or retrieval pipelines (Pinecone, Weaviate, ChromaDB, Qdrant, pgvector)
Familiarity with marketing or sales platforms (Salesforce, Customer.io, HubSpot, Marketo, Outreach)
Experience with frontend frameworks (React, Slack Block Kit) for building user-facing AI tool interfaces
Observability tooling for AI systems (LangSmith, Weights & Biases, custom evaluation frameworks)
Experience with workflow orchestration platforms (n8n, Temporal, Prefect, Airflow)
Familiarity with Model Context Protocol (MCP) or similar standards for connecting AI systems to data sources
Prior work automating marketing, sales, or customer success workflows in a B2B SaaS environment
Active in open-source communities. Grafana is built on OSS and we value engineers who share that DNA
In Canada, the base compensation range for this role is CAD 164,490
- CAD
197,389
. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: New York
Who We Are:
Galaxy Digital Inc. (Nasdaq: GLXY) is a global leader in digital assets and data center infrastructure, growing the economy that runs on code. Galaxy delivers the onchain infrastructure that connects institutions to digital assets, including trading, advisory, asset management, staking, self-custody, and tokenization. Galaxy also develops and operates data center infrastructure to power AI and HPC workloads. Anchored by its Helios campus in Texas, Galaxy is building a multi-gigawatt pipeline of more than 5.7 GW of potential capacity, positioning it among the largest and fastest-growing data center developers in North America.
The Company is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia.
Additional information about Galaxy's businesses and products is available on
www.galaxy.com
.
What We Value:
We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be.
Seek Excellence.
Be Selective To Be Effective.
Be Highly Aligned, Loosely Coupled.
Disagree Transparently.
Encourage Independent Decision-Making.
Build Dream Teams.
About the Galaxy Summer Internship Program
The Galaxy NYC Summer Internship Program is an immersive, nine-week experience taking place on-site in our New York HQ office. During the nine weeks, you will gain hands-on, practical work experience on our Sales and Trading team(s), working on real products and problems alongside the people building them. In addition to learning on the job, Galaxy interns participate in professional development programming, social events, and networking opportunities with senior leaders.
This year, we’re adding a rotational element to our Sales and Trading internship, giving interns exposure across more than one area of the business. When you apply, you’ll be asked to rank your top three desk preferences. If we think you’re a great fit, we’ll be in touch and will let you know which seat you’re being considered for.
There will be internship opportunities across:
Franchise Trading
Principal Trading
Sales
Lending
On Chain Trading
Program Dates
:
June 7th – August 6th, 2027
What You'll Do:
Support Galaxy Trading through working on a variety of projects collaboratively and independently – past projects have concentrated on market/token analyses, scripting and automation, trading strategies, and operational support
Learn the scope of the products and tailored solutions offered to Galaxy clients
Help the sales team refine coverage models, automate workflows, and create product offering decks
Assist with the day-to-day processes of the team including (but not limited to) creating market color reports, prospecting new accounts and managing existing relationships, creating trade ideas and structuring trades
Grow your interest and knowledge of digital assets, DeFi, macro, derivatives and more
Pitch trades based on what you have learned on the desk
What We're Looking For:
General knowledge of the cryptocurrency ecosystem
Broad interest in Global Markets, Trading, Derivatives, Strategy and Business Development
Critical Thinking skills with a solutions-oriented mindset
Strong emotional intelligence and a comfort level communicating with others
Ability to multi-task quickly and efficiently
Proactive and entrepreneurial spirit
Knowledge of Python/SQL/Excel
Eligibility Requirements:
Undergraduate or master’s students graduating between December 2027 and June 2028
Eligible master’s students must have fewer than two years of relevant, full-time work experience
Students enrolled in PhD or JD programs are not eligible to apply
Here are some of the industry-leading benefits of interning at Galaxy:
Opportunities to learn about the Digital Asset and Data Center industries
Free daily snacks and weekly lunches
Smart, entrepreneurial and fun colleagues
Employee Resource Groups
*Benefits may vary based on location.
Interns are classified as non-exempt employees and will be paid a rate of $55/hr.
Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances.
We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact
careers@galaxy.com.
Location: Remote, USA
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Job Summary:
We are seeking a Solution Analyst with proven experience in SaaS-based customer and technical support environments, particularly within clinical environments. Your primary focus will be delivering exceptional customer experiences while resolving technical queries related to our cloud-based healthcare applications.
You should be comfortable prioritizing tasks and resolving customer issues independently or collaboratively using various communication channels and tools. Success in this role requires calm, methodical troubleshooting of simple to moderately complex system issues, and a strong understanding of administrative workflows in long-term care and medical facilities.
Key Responsibilities:
•Provide empathetic, high-quality support to clients managing, configuring, and using our clinical applications.
•Develop deep expertise in our cloud-based software to support clinical workflows and patient care in long-term care settings.
•Troubleshoot technical issues through log analysis, research, and problem recreation.
•Collaborate cross-functionally to ensure customer satisfaction and timely issue resolution.
•Leverage and contribute to the internal knowledge base to improve support efficiency.
•Consistently meet or exceed service delivery standards and key performance indicators (KPIs).
•Accurately document customer interactions, investigative steps, and resolutions using our help desk ticketing system.
•Be available to work weekdays from 11 AM to 8 PM EST, with occasional overtime, weekend, holiday, and on-call shifts as required.
Your Key Strengths:
• Prior experience with the QuickMAR software preferred.
• LTHC Industry and PCC Platform Experience (Preferred not required)
• Working knowledge of Nursing, Skilled Nursing, Home and Hospice (RN, CNA, LPN, Preferred not required)
• 1-2 years previous work experience in a Customer Support Environment
•Degree, or Post-Secondary Education in HealthCare, Business Administrations, Information Technology (Preferred not required)
•Strong understanding of clinical workflows and business processes in long-term care or medical facilities.
•Demonstrated problem-solving skills and ability to manage customer expectations.
•Excellent written and verbal communication skills.
•Comfortable in fast-paced, high-demand environments.
•Quick learner with strong technical aptitude.
•Detail-oriented, analytical, patient, and an active listener.
•High level of customer focus and empathy.
•Experience collaborating with cross-functional technical teams.
•Experience supporting and troubleshooting web-based SaaS applications.
•Familiarity with diagnostic tools used to resolve customer issues.
•Experience leveraging AI tools and assistants (e.g., MS Co-Pilot, ChatGPT)
•Experience using Salesforce/Service Cloud or similar support platforms.
•Previous work experience in Clinical Administration or HealthTech (preferred but not required).
•Proven background in SaaS customer and technical support environments.
•Experience with Kibana and AppDynamics (preferred but not required).
#LI-MG1
#LI-Remote
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $58,000 - $65,000 with fulltime benefits!
Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Overtime-Eligible
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
We’re looking for an experienced and detail-oriented Revenue Accounting Manager to join our Finance Team! Reporting to the Director of Accounting (Revenue & Technical Accounting), you will play a key role in ensuring accurate, timely, and compliant revenue recognition for Grafana Labs, drive month-end close excellence, strengthen internal controls , and partner cross-functionally across RevOps, Deal Desk, Billing, Legal, Finance & Strategy, and Audit teams. This is an individual contributor position.
Our ideal candidate is a strategic, detail oriented revenue accounting professional with deep ASC 606 expertise and hands on experience with quote-to-cash processes in a SaaS or cloud consumption-based environment. They apply sound technical judgment to complex contracts, partner credibly with Sales, Legal and Deal Desk, and have a track record of building scalable, controlled and automated revenue processes.
What You'll Be Doing:
Ensure proper application of ASC 606 to customer contracts, including subscription, usage-based and committed-spend arrangements, as well as variable consideration, multi-element deals, and contract modifications.
Review non-standard contract terms and prepare technical accounting analyses and documentation that are well supported, audit ready and practical to execute.
Identify and implement opportunities to use automation, AI and other tools to streamline revenue processes.
Perform and review monthly accounting close activities and deliverables for revenue (i.e. journal entries, account reconciliations, revenue estimate calculations, month-end analytics).
Translate ASC 606 conclusions into system configuration, and manage and enhance revenue automation, including NetSuite ARM, to improve accuracy, scalability and efficiency.
Execute and continuously improve month-end close accuracy and timeliness.
Support the financial reporting process by preparing quality and audit-ready supporting schedules.
Collaborate with Sales, Legal, DealOps and Billing to evaluate deal structures and resolve revenue-impacting terms before booking.
Assist with assessing the revenue implications of new products, pricing changes and go-to-market models, and help set accounting positions and policy.
Design, maintain and test SOX compliant internal controls over revenue, and identify opportunities to strengthen them.
Be a key partner for external auditors, providing audit ready documentation and support for quarterly and annual reviews.
Use SQL, Python or advanced Excel to analyze large data sets, find root causes and surface trends in revenue, billings and deferred revenue.
What Makes You a Great Fit:
Bachelor's degree in Accounting, Finance, or related field; CPA preferred.
6+ years of progressive revenue accounting experience in a Big 4 accounting firm and/or SaaS/technology company.
Deep knowledge of ASC 606, including usage-based or consumption-based revenue models and contract modifications.
Experience with revenue automation tools and ERP/CRM systems (e.g., NetSuite ARM, Zone Billing, Salesforce).
Working knowledge of Claude, Codex, SQL, Python, BigQuery or advanced excel functionalities preferred.
Strong analytical and problem-solving skills, with a track record of implementing process improvements.
Excellent communication and interpersonal skills, capable of influencing cross-functional stakeholders.
Compensation & Rewards:
In the United States, the base compensation range for this role is $120,000 - $145,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes; RSUs help us stay aligned and invested as we scale globally.
#LI-Remote
Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market's defined pay range & benefits at the beginning of the process.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
United States - Remote
УдалённоYou communicate clearly in writing, take ownership, and work well with people across different disciplines and time zones
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
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