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Location: Toronto Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. ABOUT THE FINANCIAL SERVICES TEAM - Our financial services customers span systemically important banks, neobanks committed to building more delightful banking software (1 in 3 of the world's leading banks use Sierra!), insurers that provide protection for life’s most challenging moments, vertically integrated ecosystems like Rocket Companies, and more. The decisions we make impact millions of end customers and billions of dollars in economic activity. - Our financial services team partners closely with these organizations to set their AI strategies and build modern tools that carefully handle moments when a person’s private anxiety meets an institution’s procedural muscle - the instant before a family learns whether they are pre-approved for a mortgage; the claustrophobic half hour after someone notices a fraudulent charge; the frustrating experience of losing a card and needing to order a new one. - Sierra’s Financial Services team is transforming the customer experience and building technology that makes the industry more accessible, human, and affordable for everyone. WHAT YOU'LL DO - Go deep on a few accounts. Learn each customer's business well enough that you could be wearing their badge in their hallways - Own the end-to-end technical pre-sales process by scoping customer use cases, articulating business value, designing and demoing Sierra’s incredible platform, leading technical and architecture reviews, and serving as the trusted technical expert throughout the sales cycle - Decide when to bring in Agent Development, Product, Security, Legal, and Sierra leaders, and what each of them needs to do. You keep everyone aimed at the same goal - Raise the bar for the SE team: mentor others, set standards for demos and pilots, and write the playbooks for Strategic deals and GTM processes - Stay with the account after the sale, through the Agent Development handoff, launch, and expansion to new use cases - Share what you see across your largest accounts with Product leadership and inform roadmap WHAT YOU'LL BRING - 7+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales - Experience in leading the sales process with Strategic customers with deal sizes of $1M+ consistently - Past experience in demo building, and presenting, and working with customers or clients in the GTM function - Strong experience in relationship-building with prospect stakeholders, including C-suite executives and technical leaders - Experience leading architecture, integration, and security discussions with enterprise architects, engineering leaders, and security teams - Ability to leverage AI tools efficiently as a regular part of your technical sales motion — discovery prep, solution design, demo and prototype building, technical proposals. Importantly, you own the accuracy of anything you put in front of a customer, whether or not AI helped you build it - Experience growing accounts past initial sale and defining customer roadmaps to facilitate growth - Bachelor's Degree or above; bonus if in Computer Science or related field, or equivalent professional experience EVEN BETTER... - Experience translating code, technical logic and user requirements to product and engineering requirements - Selling a technical AI product OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: San Francisco, CA; US - Remote; New York, NY; Atlanta, GA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. ABOUT THE HEALTHCARE TEAM - Our healthcare agents already reach over 50% of U.S. families. We partner with leading health plans, providers, and healthcare platforms to deliver AI agents that handle some of the most sensitive and high stakes conversations in any industry. From helping members understand their benefits to resolving billing questions with empathy, our healthcare agents are transforming how patients and policyholders interact with the healthcare system. - Our healthcare customers include major health insurance networks, nonprofit providers, multi-site primary and urgent care practices, healthcare diagnostics companies, and healthcare financial platforms. - Join us to transform the patient experience across the healthcare system—and help build technology that makes care more accessible, more human and more affordable for everyone. WHAT YOU'LL DO - Go deep on a few accounts. Learn each customer's business well enough that you could be wearing their badge in their hallways - Own the end-to-end technical pre-sales process by scoping customer use cases, articulating business value, designing and demoing Sierra’s incredible platform, leading technical and architecture reviews, and serving as the trusted technical expert throughout the sales cycle - Decide when to bring in Agent Development, Product, Security, Legal, and Sierra leaders, and what each of them needs to do. You keep everyone aimed at the same goal - Raise the bar for the SE team: mentor others, set standards for demos and pilots, and write the playbooks for Strategic deals and GTM processes - Stay with the account after the sale, through the Agent Development handoff, launch, and expansion to new use cases - Share what you see across your largest accounts with Product leadership and inform roadmap WHAT YOU'LL BRING - 7+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales - Experience in leading the sales process with Strategic customers with deal sizes of $1M+ consistently - Past experience in demo building, and presenting, and working with customers or clients in the GTM function - Strong experience in relationship-building with prospect stakeholders, including C-suite executives and technical leaders - Experience leading architecture, integration, and security discussions with enterprise architects, engineering leaders, and security teams - Ability to leverage AI tools efficiently as a regular part of your technical sales motion — discovery prep, solution design, demo and prototype building, technical proposals. Importantly, you own the accuracy of anything you put in front of a customer, whether or not AI helped you build it - Experience growing accounts past initial sale and defining customer roadmaps to facilitate growth - Bachelor's Degree or above; bonus if in Computer Science or related field, or equivalent professional experience EVEN BETTER... - Experience translating code, technical logic and user requirements to product and engineering requirements - Selling a technical AI product OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: Toronto Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. ABOUT THE HEALTHCARE TEAM - Our healthcare agents already reach over 50% of U.S. families. We partner with leading health plans, providers, and healthcare platforms to deliver AI agents that handle some of the most sensitive and high stakes conversations in any industry. From helping members understand their benefits to resolving billing questions with empathy, our healthcare agents are transforming how patients and policyholders interact with the healthcare system. - Our healthcare customers include major health insurance networks, nonprofit providers, multi-site primary and urgent care practices, healthcare diagnostics companies, and healthcare financial platforms. - Join us to transform the patient experience across the healthcare system—and help build technology that makes care more accessible, more human and more affordable for everyone. WHAT YOU'LL DO - Go deep on a few accounts. Learn each customer's business well enough that you could be wearing their badge in their hallways - Own the end-to-end technical pre-sales process by scoping customer use cases, articulating business value, designing and demoing Sierra’s incredible platform, leading technical and architecture reviews, and serving as the trusted technical expert throughout the sales cycle - Decide when to bring in Agent Development, Product, Security, Legal, and Sierra leaders, and what each of them needs to do. You keep everyone aimed at the same goal - Raise the bar for the SE team: mentor others, set standards for demos and pilots, and write the playbooks for Strategic deals and GTM processes - Stay with the account after the sale, through the Agent Development handoff, launch, and expansion to new use cases - Share what you see across your largest accounts with Product leadership and inform roadmap WHAT YOU'LL BRING - 7+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales - Experience in leading the sales process with Strategic customers with deal sizes of $1M+ consistently - Past experience in demo building, and presenting, and working with customers or clients in the GTM function - Strong experience in relationship-building with prospect stakeholders, including C-suite executives and technical leaders - Experience leading architecture, integration, and security discussions with enterprise architects, engineering leaders, and security teams - Ability to leverage AI tools efficiently as a regular part of your technical sales motion — discovery prep, solution design, demo and prototype building, technical proposals. Importantly, you own the accuracy of anything you put in front of a customer, whether or not AI helped you build it - Experience growing accounts past initial sale and defining customer roadmaps to facilitate growth - Bachelor's Degree or above; bonus if in Computer Science or related field, or equivalent professional experience EVEN BETTER... - Experience translating code, technical logic and user requirements to product and engineering requirements - Selling a technical AI product OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: San Francisco, CA; US - Remote; New York, NY; Atlanta, GA; Washington, D.C. Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. ABOUT THE PUBLIC SECTOR TEAM - Sierra recently received FedRAMP High https://sierra.ai/blog/certified-fedramp-high certification, enabling us to bring our industry-leading technology to partners in the US public sector. We’re now building our founding public sector team to redefine the relationship between the government and its citizenry. - Today, our agents already enable citizens to access social services, report fraud, and understand complex government systems. Simultaneously, they empower government officials to better hear the concerns and inquiries of their constituencies. - We are explicitly nonpartisan and committed to empowering public servants to leverage AI to advance their important missions. - In our journey, we are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. WHAT YOU'LL DO - Be the primary partner to your Sales counterparts helping to win deals and grow customers - Go from first discovery to a tailored, working agent in days, not weeks, across prospects and existing customers - Work with every team involved in the decision: CX, IT, security, procurement, and executive sponsors - Own the end-to-end technical pre-sales process by scoping customer use cases, articulating business value, designing and demoing Sierra’s incredible platform, leading technical and architecture reviews, and serving as the trusted technical expert throughout the sales cycle - Mentor newer SEs and contribute reusable assets for your industry or team - Stay with the account after the sale, through the Agent Development handoff, launch, and expansion to new use cases - Go deep on your industry, the patterns, and winning motions to scale your work WHAT YOU'LL BRING - 4-6+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales - Experience in leading the sales process with large Enterprise customers with deal sizes ranging $500-$1M - Past experience in demo building, and presenting, and working with customers or clients in the GTM function - Experience in relationship-building with prospects, including executives and technical leaders - Ability to connect a prospect’s specific business problems and Sierra’s solutions and explain them to both a technical and non-technical audience - Ability to leverage AI tools efficiently as a regular part of your technical sales motion — discovery prep, solution design, demo and prototype building, technical proposals. Importantly, you own the accuracy of anything you put in front of a customer, whether or not AI helped you build it - Experience growing accounts past initial sale - Bachelor's Degree or above; bonus if in Computer Science or related field, or equivalent professional experience EVEN BETTER... - Experience translating code, technical logic and user requirements to product and engineering requirements - Selling a technical AI product OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: Philippines We are seeking a warm, bubbly, and exceptionally articulate Virtual Medical Receptionist to serve as the friendly voice of our pediatric-focused medical practice. In this key patient-facing position, you will be the first point of contact for parents, caregivers, and young patients—handling high-volume phone calls, managing provider appointment schedules, and performing insurance Verification of Benefits (VOB). The ideal candidate possesses elite, accent-neutral English communication skills and a bright, empathetic phone presence that instantly puts parents and children at ease. While prior experience with eClinicalWorks (eCW) and pediatric healthcare settings are major advantages, top-tier verbal communication, warmth, and reliable front-desk execution are our highest priorities. Working Environment & Core Schedule Role Title: Virtual Medical Receptionist (Pediatric Focus) Status: Full-Time (40 Hours / Week) Schedule: Monday – Friday, 8:00 AM – 5:00 PM EST (Eastern Standard Time) Core Systems: eClinicalWorks (eCW EHR) (Strong plus) , VoIP Phone System, Insurance Portals Target Audience: Pediatric patients, parents, and family caregivers Top 3 Daily Tasks Inbound & Outbound Phone Management: Answer incoming calls with a cheerful, warm, and professional demeanor—addressing scheduling inquiries and assisting parents with care coordination. Patient Scheduling & Calendar Management: Book, confirm, and optimize provider appointment calendars in eClinicalWorks to maintain an efficient pediatric clinic flow. Insurance Verification of Benefits (VOB): Check insurance coverage, active eligibility, and co-pay details prior to appointments so families arrive fully prepared. Core Responsibilities Warm Patient Engagement: Deliver an exceptional, high-touch patient experience over the phone, using patience and active listening to support parents navigating their children's healthcare needs. eClinicalWorks Scheduling: Navigate eCW to book routine pediatric check-ups, follow-ups, and urgent visits while adhering strictly to practice rules and provider preferences. Insurance Eligibility Checks: Conduct real-time Verification of Benefits (VOB) through payor portals and eCW to confirm active coverage and document co-pays or deductibles. Team & Practice Coordination: Relay messages, telephone encounters, and scheduling changes accurately to the in-office clinical team to ensure seamless patient care. Administrative Support: Assist with digital faxes, patient reminder texts/emails, and chart updates while strictly adhering to HIPAA privacy standards. Requirements Elite Verbal English Communication: Native-level or flawless spoken English with a neutral, highly clear, and easily understandable phone accent. Personable & Empathetic Demeanor: Naturally bubbly, patient, warm, and confident when speaking with parents, caregivers, and pediatric patients. Medical Front-Desk Experience: Direct background handling front-desk duties, high-volume call handling, and scheduling in a U.S. medical practice setting. Insurance VOB Familiarity: Working knowledge of checking patient insurance eligibility and coverage terms. Remote Workspace Setup: Dedicated, quiet, HIPAA-compliant home office equipped with a high-performance computer (PC/Mac), high-speed internet connection, backup power/internet solutions, and a noise-canceling headset. Preferred / Strong Plus Qualifications Pediatric Experience: Prior experience working in a Pediatric, Family Medicine, or Children's Specialty practice ( Strong Plus ). eClinicalWorks (eCW): Hands-on experience navigating eClinicalWorks EHR for scheduling, charting, and insurance checks ( Strong Plus ). Ideal Candidate Profile You are a energetic, cheerful, and articulate communicator who loves helping families. You bring a positive attitude to every call, keep provider schedules filled and organized, and ensure parents feel completely supported from the moment they ring the clinic.

Location: Portugal Paired is a global recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located. About Our Clients Our client is the founder of a Dubai-based agency operating in a fast-paced international environment. The founder moves fast, communicates directly, and has very high standards. The right person for this role genuinely enjoys operating in high-responsibility environments and takes pride in making chaos look effortless. This role is for someone who is naturally proactive, highly organized under pressure, emotionally steady, and extremely responsive. You will be managing personal logistics, travel, scheduling, household coordination, and lifestyle operations with minimal oversight. If you need step-by-step instructions, frequent check-ins, or structured corporate environments, this role will not be a fit. Responsibilities Coordinate personal travel arrangements including flights, accommodations, transportation, restaurant reservations, and itineraries Manage personal scheduling including medical appointments, fitness sessions, grooming, and other lifestyle commitments Handle visa renewals, residency documentation, licenses, and other personal administrative requirements proactively Coordinate household-related operations including vendors, maintenance, deliveries, installations, repairs, and property-related communication Manage personal errands, sourcing requests, returns, exchanges, and gift procurement Communicate with external stakeholders including accountants, lawyers, building management, concierge services, and vendors Handle time-sensitive and last-minute logistical requests efficiently Maintain accurate calendar management across different time zones Anticipate problems before they arise and execute solutions independently Ensure a high level of confidentiality, professionalism, and discretion at all times High-Level Execution Proactively identify and resolve challenges before they arise Work autonomously and make confident, well-informed decisions swiftly Communicate with clarity, precision, and professionalism Uphold the highest standards of discretion and confidentiality consistently Remain composed and effective in high-pressure situations Exude natural assertiveness with a calm and measured approach Bring extensive experience working remotely over multiple years Possess in-depth knowledge of the hospitality, luxury, and travel industries Efficiently coordinate and manage international vendors independently Requirements At least 2 years of experience supporting a founder, executive, entrepreneur, or C-level professional Availability across Dubai and European time zones required Strong experience working remotely across multiple time zones Polished, presentable and professional appearance Socially sophisticated, boasting high emotional intelligence Proven track record in affluent and high-achieving settings Must be highly responsive, detail-oriented, and reliable Excellent spoken and written English with strong communication skills Strong organizational skills with the ability to manage multiple priorities simultaneously Highly proactive, resourceful, and capable of operating independently without constant supervision Comfortable working in a high-responsibility environment with changing schedules and urgent requests Strong internet research and problem-solving skills Able to maintain professionalism and composure under pressure Experience coordinating international travel and lifestyle logistics is highly preferred Candidates with only junior VA or entry-level administrative experience may not be considered This Role Is NOT a Fit For: Junior VAs looking for training Candidates who require constant direction People who struggle with urgency or changing priorities Candidates who prefer highly structured corporate environments Candidates unavailable outside rigid working hours Applicants without prior executive/founder support experience Benefits Competitive salary. Work with fast-scaling, premium brands Fully remote role with a dynamic, growth-driven team Clear opportunities for career growth and advancement

Location: Colombia; Brazil; Peru The Data Center Capacity & Inventory Engineer owns a single, accurate, and always-current view of the organization's entire data center estate worldwide. The role exists because the biggest infrastructure decisions — where to place workloads, when to expand or consolidate, and how to plan a move — are only as reliable as the underlying data on power, cooling, racks, and space. That information is typically fragmented across sites, spreadsheets, and providers. This role consolidates it into one authoritative source of truth, keeps it current, and turns it into capacity forecasts, utilization reporting, and move/migration analysis the business depends on. It is accountable for the inventory and operational data of every facility the organization uses — owned, colocation, and edge. Scope & Context Global portfolio: every data center facility across all regions — company-owned and on-premises sites, colocation and wholesale space, and edge or remote equipment rooms. Physical assets: racks and cabinets; power (utility feeds, UPS, generators, PDUs, circuits); cooling (CRAC/CRAH, containment, chilled water); floor, cage, and suite space; structured cabling; and environmental monitoring. Data domains: inventory, capacity and utilization, contracts and commitments (colo agreements, power and space reservations), and a history of physical changes. Organizational placement: reports into infrastructure/IT leadership and partners with networking, cloud, security, procurement, and finance. Key stakeholders: site and facilities teams, colocation providers, infrastructure engineering, capacity planning, finance (cost allocation), and the business units requesting space or moves. Key Responsibilities Define and enforce how every site records and reports its power, cooling, rack, and space configuration, so data is comparable across the portfolio. Participate in the the space, power, and cooling analysis behind data center moves, migrations, and consolidations: what fits where, target-site readiness, and the sequencing of each move. Supply the accurate capacity and utilization data that drives resourcing and planning decisions Manage capacity risk proactively: identify sites approaching power, cooling, or space limits before they constrain the business. Uphold resilience, safety, and compliance standards across facilities, including redundancy targets (for example N+1) and disaster-recovery posture. Inventory, Data & Capacity Management (Core Mandate) This is the primary purpose of the role: a single, trusted, global source of truth for every data center, kept accurate and current. Maintain the global inventory and data for all facilities A complete register of every data center and equipment room, with location, provider, and contracted commitments. Space: floor area, cage and suite allocation, rack and cabinet counts, rack-unit (RU) inventory and occupancy, and remaining white space. Power: utility feeds and redundancy, UPS and generator capacity, PDU and circuit inventory, provisioned vs. actual draw (kW) per rack, row, and room, and PUE where measured. Cooling: cooling capacity and type, containment, redundancy (N, N+1), temperature and humidity envelopes, and thermal headroom. Racks & assets: rack elevations, cabinet layouts, and the physical assets each contains, mapped to their power and connectivity. Turn that data into decisions Track utilization and remaining headroom for space, power, and cooling at rack, row, room, and site level. Forecast capacity, flag sites approaching their limits, and recommend expansion, consolidation, or reallocation. Provide the analysis behind every move and migration — what a target site can support and how a move should be staged. Produce regular reporting and dashboards for leadership, finance, and planning. Own the tooling and data quality Define data standards, naming conventions, and an audit cadence that keep the inventory accurate. Run periodic physical audits and reconciliations against the recorded data. Requirements Proven experience managing data center infrastructure at multi-site or global scale, ideally across a mix of owned and colocation facilities. Deep, practical understanding of data center power, cooling, and physical space — circuits, PDUs, UPS and generators, redundancy concepts (N, N+1, 2N), cooling systems, and containment. A demonstrated track record of keeping accurate inventory and capacity data current across many sites. Experience planning and executing data center moves, migrations, consolidations, or build-outs. Colocation and vendor management experience — contracts, SLAs, capacity commitments, and cost control. Strong data and reporting skills: able to turn raw facility data into clear capacity forecasts and dashboards, with advanced spreadsheet skills and comfort using BI or reporting tools. Experience coordinating work across multiple regions, time zones, and stakeholder groups. Preferred Qualifications & Certifications Data center certifications such as Uptime Institute (ATD/ATS), BICSI DCDC, or EPI CDCP/CDCS/CDCE. Familiarity with specific DCIM platforms (for example Nlyte, Sunbird, Device42, or Hyperview). Knowledge of relevant standards — Uptime Institute Tier topology, ANSI/TIA-942, and ASHRAE thermal guidelines. Exposure to hybrid environments (on-premises, colocation, edge, and public cloud) and how physical capacity relates to workload placement. Awareness of data center sustainability and energy-efficiency practice, including PUE and power reporting. Benefits Full Remote Comfortable working on EST time zone Contractor Working equipment provided by the company Equal Opportunity Employer PartnerOne is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. This recruitment process may use automated or artificial intelligence to screen or assess applicants. This job posting is for an existing vacancy.

Location: Houston, United States We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects. For over 50 years, we have supported our clients across the world with unrivalled expertise, equipment, and technology throughout the entire asset lifecycle – both offshore and onshore. Operating through our global business lines of Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions, we provide a broad range of specialist services including cranes, lifting, fluid power, training, equipment rental, pipeline, process, subsea, and valve services. At EnerMech, we are driven by operational excellence, innovation, and technical expertise, delivering value through integrated solutions that reduce risk, improve efficiency, and enhance performance for our customers worldwide. Role Overview Purpose: lead complex or non-routine engineering within an assigned discipline, providing reliable technical delivery, independent checking and coaching across relevant ES and IIS scopes. Own the technical integrity, quality, schedule and traceability of assigned deliverables, including calculations, procedures, drawings and equipment specifications. Review and check engineering deliverables within demonstrated competence and approve outputs only within formally delegated authority. Provide technical direction to assigned engineers and develop graduate capability. Escalate high-risk, novel or out-of-authority decisions and technical deviations through the approved technical governance process. Responsibilities Develop discipline calculations, technical procedures, drawings, P&IDs and engineering content for work packs; establish assumptions, design basis, applicable codes and acceptance criteria. Use approved and validated calculation tools and understand their limitations. Independently check others’ work within demonstrated competence, document review findings and confirm closure before authorized release; maintain separation of preparation, checking and approval. Lead engineering for assigned ES and IIS scopes. Depending on discipline, these may include pipeline pre-commissioning, pigging, hydrotesting, dewatering, drying, nitrogen and leak testing, flange management, umbilicals, and inspection and integrity services. Act as the principal technical contact for assigned scopes, coordinating technical discussions, clarifications and agreed actions with clients, Project Managers and operations. Resolve technical queries within delegated authority and assess changes through management of change. Specify equipment and engineering mobilization requirements; support pre-mobilization trials, function testing and readiness reviews with maintenance, workshop and logistics teams. Provide technical leadership during site execution, working with the Project Manager and site supervisor to confirm compliance with approved procedures, resolve technical issues and assess proposed changes within delegated authority. Lead the engineering contribution to assigned tenders, consolidating methods, equipment requirements, estimates, resource needs, assumptions, exclusions and technical risks with commercial and project teams. Apply EnerMech and client quality, health, safety and environmental requirements; lead relevant technical risk reviews and resolve engineering nonconformities. Coach graduates and engineers in calculations, procedure writing, codes and engineering judgment; contribute evidence to competency development and assessment through the established process. Maintain controlled technical records, capture closeout lessons and contribute reusable procedures, templates and verified calculation methods to the global framework. Plan and coordinate engineering activities, deliverables, resources and interfaces to support agreed project milestones; report progress, dependencies and delivery risks. Develop and monitor engineering estimates and allocated budgets, identify variances and recommend improvements to support project profitability without compromising safety or technical requirements. Prepare and review technical requisitions, evaluate supplier technical submissions and resolve technical clarifications with procurement and vendors. Recommend engineering resources and competency requirements, allocate assigned engineering tasks and identify specialist support needs. Coordinate interfaces with other engineering disciplines and service lines to ensure an integrated and executable technical solution. Provide verified technical progress records, completion evidence and scope-change information to support project reporting, variations and invoicing. Requirements Experience: minimum 7 years of relevant engineering experience, supported by evidence of complex technical delivery, checking and mentoring. Qualifications: relevant engineering degree, including Mechanical, Civil, Electrical, Chemical or Ocean Engineering according to discipline, plus demonstrated application. Travel: office, workshop and onshore / offshore project support as required by assigned projects. Benefits At EnerMech, you'll join a global organisation where innovation, collaboration and technical excellence drive everything we do. You'll have the opportunity to influence business strategy, develop long-term customer partnerships and contribute to some of the world's most challenging energy and industrial projects. We offer a collaborative and entrepreneurial environment where commercial leadership is valued, professional development is encouraged and your contribution will directly support the continued growth and success of our business. Diversity & Inclusion EnerMech is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and empowered to succeed. We welcome applications from candidates of all backgrounds and experiences.

Location: Houston, United States We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects. For over 50 years, we have supported our clients across the world with unrivalled expertise, equipment, and technology throughout the entire asset lifecycle – both offshore and onshore. Operating through our global business lines of Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions, we provide a broad range of specialist services including cranes, lifting, fluid power, training, equipment rental, pipeline, process, subsea, and valve services. At EnerMech, we are driven by operational excellence, innovation, and technical expertise, delivering value through integrated solutions that reduce risk, improve efficiency, and enhance performance for our customers worldwide. Role Overview Establish, develop and lead the Americas engineering function across ES and IIS, implementing the global engineering operating model while maintaining responsive regional delivery. Provide dedicated transformation leadership and remain the long-term regional owner of capability, standards adoption, engineering governance implementation and workforce development. Translate globally defined standards, competency requirements and approval levels into consistent local practice. Lead the assigned regional engineering team and own its training, development and competency readiness. Coordinate capability across countries and service lines and with other regional engineering leaders to enable agile delivery and global workforce flexibility. Manage the regional technical authority process and access to appointed authorities. Responsibilities Implement the engineering transformation locally: establish the capability and workload baseline, assign process owners, clarify responsibilities and deploy approved procedures, review gates and readiness requirements. Maintain a regional engineering delivery and capacity plan with operations, project and commercial leaders; match work to verified competence, secure checking capacity and escalate resource conflicts. Embed engineering early in tendering, project planning, equipment preparation, mobilization and field handovers, supporting realistic technical commitments and effective delivery interfaces. Ensure preparation, independent checking and approval responsibilities are explicit and recorded. Route high-risk or specialist decisions to appointed Technical Authorities and escalate unresolved technical / schedule conflicts to the Global Engineering Director. Lead adoption of controlled documentation, shared templates, verified calculation methods and approved digital workflows; manage regional implementation of engineering process and tool improvements within the global strategy. Implement the global competency framework and maintain regional team training and development plans aligned with competency gaps and delivery needs; coordinate structured training, mentoring and graduate rotations, develop multiskilling across relevant ES and IIS services and support succession planning. Coordinate regional recruitment and capability development with regional leadership and HR. Coordinate with other Regional Engineering Managers to share visibility of capacity, competencies and demand; agree cross-regional resource sharing, mobility and development opportunities to respond rapidly to changing priorities and provide global delivery flexibility. Align assignments with verified competence and regional commitments, promote common methods and reuse of technical lessons, and feed improvement proposals into the global framework. Monitor engineering quality, schedule adherence, readiness, rework, review turnaround and capability development; provide transparent regional delivery reports, risk escalation and corrective-action follow-up. Apply EnerMech and client quality, health, safety and environmental requirements; ensure competent technical risk assessment, management of change and closure of engineering assurance findings. Sustain regional ownership through routine governance, standards-adoption checks, training compliance and continuous improvement across onshore and offshore delivery. Requirements Experience: normally 8–12+ years of relevant engineering experience, including at least 3 years in engineering leadership Qualifications: relevant engineering degree, including Mechanical, Civil, Electrical, Chemical or Ocean Engineering according to discipline, plus demonstrated application. Evidence: implementation of standards and review processes; coordination of engineering resources; structured training / mentoring; and delivery across operations and project interfaces. Competency: Advanced leadership, planning and governance, with sufficient technical breadth to direct multidisciplinary ES / IIS support and recognize specialist limits. Travel: travel across the Americas and collaboration with global teams as required. Benefits Why Join EnerMech? At EnerMech, you'll join a global organisation where innovation, collaboration and technical excellence drive everything we do. You'll have the opportunity to influence business strategy, develop long-term customer partnerships and contribute to some of the world's most challenging energy and industrial projects. We offer a collaborative and entrepreneurial environment where commercial leadership is valued, professional development is encouraged and your contribution will directly support the continued growth and success of our business. Diversity & Inclusion EnerMech is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and empowered to succeed. We welcome applications from candidates of all backgrounds and experiences.

Location: Aberdeen, United Kingdom We are? We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects. For over 50 years, we’ve been energizing our clients across the world with unrivalled expertise, equipment, and technology that supports the entire asset life-cycle – offshore and on land. We enable progress through our three global business lines: Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions. Within these areas, we offer a wide range of services, including cranes, lifting, fluid power, training, equipment rental, pipeline and subsea, process, and valves – all designed to help our clients optimize performance, enhance reliability, and improve efficiency. With a focus on operational excellence, we deliver value through our customized integrated solutions.  This approach reduces risk and enhances efficiencies making us a leading and trusted partner every step of the way. The Role and Responsibilities A permanent opportunity has arisen within our Lifting Solutions department for a Crane Mechanic to work offshor e on a 2/2 rotational basis. This role will involve mobilising from Blackpool. You will be tasked with carrying out first line maintenance up to and including 12 monthly Planned Maintenance Routines and ensuring Crane integrity is maintained to current legislative, corporate and manufacturers recommendations. Other main duties and responsibilities will include; Ensuring crane availability is attained to client specification Carrying out planned maintenance routines ensuring spares & resources are planned and organised in a timely manner Carry out maintenance repairs to offshore cranes Carry out maintenance and repairs in accordance with safe systems of work Identify tools and materials to complete job scope Attend client maintenance update meetings, providing updates on current open work orders Manage and maintain annual slew bearing condition monitoring data It would be expected that a safe and comprehensive shift handover is conducted and recorded. You must also have a good understanding of the Management of Change process and be able to identify and initiate change management events on the job. The Requirements It is essential that you hold an NVQ Level 3 Mechanical Certificate or a recognised apprenticeship. Other client specific training will be required. You will hold valid UK offshore certificates. Previous Mechanical experience is also essential. It is preferred that you have previous experience working with cranes on or offshore. You will have the ability to work on your own initiative and have the ability to troubleshoot. Diversity & Inclusion EnerMech is dedicated to fostering a diverse and inclusive organisation. We believe that diversity enriches our team, and we welcome applications from candidates of all backgrounds, cultures, and identities.

Location: Warsaw, Poland; Sofia, Bulgaria; Podgorica, Montenegro; Tbilisi, Georgia; Yerevan, Armenia; Madrid, Spain CloudLinux is a global remote-first company. We are driven by our principles: do the right thing, employees first, we are remote first, and we deliver high-volume, low-cost Linux infrastructure and security products that help companies to increase the efficiency of their operations. Every person on our team supports each other and does what we can to ensure we all are successful. Check out our website for more information: https://cloudlinux.com/ CloudLinux Inc. develops the Imunify family of security products , designed to protect hosting environments from a wide range of cyber threats. One of these solutions is Imunify Email , an email security product that protects hosting servers against spam, phishing, and other email-based threats. Imunify Email filters mail on about 5,000 hosting servers. Today the filter is rspamd with rules and a scoring model we train in-house. We are replacing it with a transformer we trained ourselves that runs on the customer's own CPU in under 100 MB and already beats rspamd at every operating point we measured. We are looking for a Senior Machine Learning Engineer to join our team and work alongside the engineer currently responsible for both the existing spam-filtering pipeline and the new ML model. Together, you will drive the development, improvement, and production rollout of our email security technology. What you will do: Train, evaluate, and release spam-detection models: build the corpus, pick the threshold, read the precision/recall report, decide ship or retrain. Build the production side of the new engine in Go: the inference service, the mail-filter integration, the tokenizer, the streaming message parser. Fix detection quality end to end, from a customer's "this phishing got through" to a rule, a corpus fix, or a retrain, with the false-positive cost weighed against the catch. Keep the corpus tooling and training infrastructure running. Review and approve classifier, rule, and model changes, so no release waits on one person. Answer partner engineers who ask why a message scored the way it did. Write specs, handbooks, and post-mortems. That is how this team transfers knowledge. Your first six months: Month 1: you ship a rule-model release on your own. Month 3: your first piece of the new engine is merged and running on staging. Month 6: a model release goes out while the principal engineer is away. Requirements What you bring: 5+ years of shipping detection or classification systems where false positives have a cost you had to defend: anti-spam, anti-phishing, anti-malware, fraud, abuse. You have taken at least one ML classifier to production yourself: corpus construction, threshold selection, error analysis. Hands-on transformer training in PyTorch: tokenizers, masked-language pre-training, fine-tuning, ONNX export, CPU inference measurement. Linux, shell, and Python on shared servers and a shared GPU. Daily usage of AI coding agents and tools. English at upper-Intermediate (B2) level or higher , with particularly strong written communication skills for technical documentation, specifications, and code reviews. Your specs and merge-request descriptions count as much as your code. It is a strong plus if you have: Email internals: SMTP, MIME, transfer encodings, SPF / DKIM / DMARC, how Exim, Postfix, and Dovecot handle mail to a filter. Experience in creating embedded models Go or Rust for systems code: parsers, streaming, memory budgets, concurrency. rspamd or SpamAssassin internals: rules, composites, Lua plugins, mass-check scoring. Multi-million-sample corpora, labelling pipelines, annotator tooling. Small models for constrained hardware: quantization, distillation, latency budgets. LLM-based labelers or validators for scaling annotation. Hosting panels: cPanel, Plesk, DirectAdmin. Benefits What's in it for you? A focus on professional development. Interesting and challenging projects. Fully remote work with flexible working hours, that allows you to schedule your day and work from any location worldwide. Paid 24 days of vacation per year, 10 days of national holidays, and unlimited sick leaves. Compensation for private medical insurance. Co-working and gym/sports reimbursement. Budget for education. The opportunity to receive a reward for the most innovative idea that the company can patent. By applying for this position, you consent to the processing of your personal data as described in our Privacy Policy ( https://cloudlinux.com/candidate-privacy-notice ), which provides detailed information on how we maintain and handle your data.

Location: Kyiv, Ukraine; Lviv, Ukraine We are hiring in Ukraine! 🟢 At Dev.Pro, a US-based outsourced software development company, we're looking for contractors to join our global team of IT professionals helping tech companies scale their business through software engineering expertise. Operating as a remote-first company, our experts work across 55+ countries on five continents, giving us the flexibility and skillset to deliver high-quality engineering for projects of any size or complexity. We invite a Junior IT Specialist to join our team and provide hands-on IT support for a US-based executive’s technical environment. In this role, you’ll troubleshoot Windows systems remotely using PowerShell and command-line tools, follow written procedures, document your work, and report results clearly. You’ll also use Claude and other tools to support your technical work and contribute to the executive’s ongoing projects. 🟩 What's in it for you: Work on real-world technical challenges across the executive’s projects, building hands-on experience in Windows administration, PowerShell, and cloud technologies Build practical AI skills by using Claude in your day-to-day work ✅ Is that you? 1+ year of professional, hands-on experience in IT support, help desk, IT operations, or a similar technical role Working knowledge of Windows and PowerShell, including running commands, interpreting output, and reporting results accurately Ability to read and review basic Python or PowerShell scripts Upper-Intermediate English level, with the ability to provide clear updates on completed work, results, and outstanding issues Ability to follow written procedures, document work accurately, and clearly report any issues or blockers Knowledge of basic security practices, including least-privilege access, safe handling of credentials, and backing up before making changes Attention to detail, a focus on accuracy, and the judgment to ask for help when needed Ability to learn new tools and systems quickly, including the AWS console and macOS settings Desirable: Experience with AWS, Azure, or Google Cloud consoles Basic networking knowledge, including IP addresses, DNS, and VPNs Basic scripting skills in PowerShell, Python, or JavaScript Experience with Jira or a similar ticketing tool Familiarity with macOS, including System Settings, privacy permissions, and Terminal Basic knowledge of Linux (Ubuntu) Experience supporting executives or VIP users Familiarity with backup tools such as MSP360 or CloudBerry 🧩 Key responsibilities and your contribution In this role, you’ll support the executive’s technical environment and develop your skills across a range of systems and tools. Provide Windows support and routine administration using PowerShell, command-line tools, and Remote Desktop Follow documented procedures, verify results, and report progress, blockers, and outcomes clearly Document each task, including actions taken, results, and supporting evidence Use AI assistants to investigate issues, write and review scripts, and draft responses, verifying their output before use Follow security procedures, use only the access required, protect credentials, back up before making changes, and check with Security before changing security settings Track technical issues through to resolution, including during weekend shifts, working within documented procedures and escalating when guidance or approval is needed Contribute to practical tools and automation for the executive’s projects, learning to use Claude and other tools as needed Our next steps: ✅ Submit a CV in English — ✅ Intro call with a Recruiter — ✅ Internal interview — ✅ Offer Interested? Find out more: 📋How we hire 💻 LinkedIn Page 📈 Our website 💻IG Page By submitting application, I've read and agree to the Dev.Pro Private Policy and Consent on Processing of Personal Data . I agree to have my Personal Data being stored and processed by Dev.Pro.

Location: Philippines We are hiring in Philippines! 🟢 At Dev.Pro, a US-based outsourced software development company, we're looking for contractors to join our global team of IT professionals helping tech companies scale their business through software engineering expertise. Operating as a remote-first company, our experts work across 55+ countries on five continents, giving us the flexibility and skillset to deliver high-quality engineering for projects of any size or complexity. We invite a Junior IT Specialist to join our team and provide hands-on IT support for a US-based executive’s technical environment. In this role, you’ll troubleshoot Windows systems remotely using PowerShell and command-line tools, follow written procedures, document your work, and report results clearly. You’ll also use Claude and other tools to support your technical work and contribute to the executive’s ongoing projects. 🟩 What's in it for you: Work on real-world technical challenges across the executive’s projects, building hands-on experience in Windows administration, PowerShell, and cloud technologies Build practical AI skills by using Claude in your day-to-day work ✅ Is that you? 1+ year of professional, hands-on experience in IT support, help desk, IT operations, or a similar technical role Working knowledge of Windows and PowerShell, including running commands, interpreting output, and reporting results accurately Ability to read and review basic Python or PowerShell scripts Upper-Intermediate English level, with the ability to provide clear updates on completed work, results, and outstanding issues Ability to follow written procedures, document work accurately, and clearly report any issues or blockers Knowledge of basic security practices, including least-privilege access, safe handling of credentials, and backing up before making changes Attention to detail, a focus on accuracy, and the judgment to ask for help when needed Ability to learn new tools and systems quickly, including the AWS console and macOS settings Desirable: Experience with AWS, Azure, or Google Cloud consoles Basic networking knowledge, including IP addresses, DNS, and VPNs Basic scripting skills in PowerShell, Python, or JavaScript Experience with Jira or a similar ticketing tool Familiarity with macOS, including System Settings, privacy permissions, and Terminal Basic knowledge of Linux (Ubuntu) Experience supporting executives or VIP users Familiarity with backup tools such as MSP360 or CloudBerry 🧩 Key responsibilities and your contribution In this role, you’ll support the executive’s technical environment and develop your skills across a range of systems and tools. Provide Windows support and routine administration using PowerShell, command-line tools, and Remote Desktop Follow documented procedures, verify results, and report progress, blockers, and outcomes clearly Document each task, including actions taken, results, and supporting evidence Use AI assistants to investigate issues, write and review scripts, and draft responses, verifying their output before use Follow security procedures, use only the access required, protect credentials, back up before making changes, and check with Security before changing security settings Track technical issues through to resolution, including during weekend shifts, working within documented procedures and escalating when guidance or approval is needed Contribute to practical tools and automation for the executive’s projects, learning to use Claude and other tools as needed Our next steps: ✅ Submit a CV in English — ✅ Intro call with a Recruiter — ✅ Internal interview — ✅ Offer Interested? Find out more: 📋How we hire 💻 LinkedIn Page 📈 Our website 💻IG Page By submitting application, I've read and agree to the Dev.Pro Private Policy and Consent on Processing of Personal Data . I agree to have my Personal Data being stored and processed by Dev.Pro.

Location: São Paulo, Brazil; Buenos Aires, Argentina; Bogotá, Colombia We are hiring in Latin America! 🟢 At Dev.Pro, a US-based outsourced software development company, we're looking for contractors to join our global team of IT professionals helping tech companies scale their business through software engineering expertise. Operating as a remote-first company, our experts work across 55+ countries on five continents, giving us the flexibility and skillset to deliver high-quality engineering for projects of any size or complexity. We invite an Intermediate IT Specialist to join our team and support a US-based executive’s technical environment and ongoing projects. You’ll troubleshoot issues across Windows systems, AWS, networking, and other tools, take ownership of technical tasks, and guide Junior IT Specialists. You’ll also help build and run services with Claude, starting with a voice prescreen pilot – a real-time Python service running on a GPU server in AWS. 🟩 What's in it for you: Build and run services for a US-based executive, solving practical problems through hands-on technical work Take ownership of technical projects, guiding Junior IT Specialists and helping them deliver their work correctly Strengthen your skills in Python, Linux, AWS, networking, and AI tools like Claude ✅ Is that you? 3+ years of hands-on experience in IT, systems administration, software development, DevOps, or a related technical role Windows administration with PowerShell, including services, scheduled tasks, the registry, the firewall, Windows Update, and Defender Hands-on Python experience for writing, debugging, and maintaining code Practical experience with Linux AWS administration experience, including EC2, IAM, S3, Systems Manager, Service Quotas, budgets, and billing alerts Working knowledge of IAM roles, users, JSON policies, and least-privilege access Experience troubleshooting connectivity and remote-access issues Knowledge of DNS and email records (SPF, DKIM, and DMARC) Google Workspace administration, including mail routing, groups, shared drives, and third-party app access Experience administering password managers, such as 1Password, including vaults, service accounts, and CLI tools Experience with MDM and EDR tools, such as ManageEngine and SentinelOne Experience using Git to manage code changes and investigate issues Upper-Intermediate English level, with the ability to provide clear updates on completed work, results, and outstanding issues Strong security practices, including least-privilege access, safe handling of credentials, and backing up before making changes Ability to follow written procedures, document work accurately, and escalate issues when needed Sound judgment in handling sensitive changes, seeking approval, and explaining trade-offs clearly Clear, calm communication and the patience to work effectively with executive stakeholders Desirable: Experience supporting macOS Experience supporting executives or VIP users Familiarity with backup tools such as MSP360 or CloudBerry Experience with Google APIs (Drive, Sheets, Gmail) and OAuth scopes Familiarity with Playwright for browser automation and Cloudflare for anti-bot protection Experience with GPU cloud instances or AI/ML infrastructure Familiarity with Claude or other AI-assisted development tools HubSpot or Jira Service Management administration experience AWS or Google Workspace certification 🧩 Key responsibilities and your contribution In this role, you’ll own technical work across the executive’s environment and ongoing projects. Build, run, maintain, and troubleshoot services for the executive’s ongoing projects Administer AWS resources and services (EC2, S3, IAM, Systems Manager, and billing alerts) Administer Google Workspace, 1Password, and other SaaS platforms Configure and troubleshoot network and remote-access tools, including VPNs, proxies, RDP, and DNS and email records Administer and troubleshoot endpoint solutions like ManageEngine and SentinelOne Read and debug Python scripts, using Git to manage code changes and investigate issues Manage technical tasks independently, taking ownership from investigation through resolution Use AI assistants to investigate issues, write and troubleshoot scripts, and draft responses, verifying their output before use Guide Junior IT Specialists and help ensure tasks are completed correctly Communicate directly with the executive and Security team, provide clear updates, explain technical trade-offs, and obtain approval before making sensitive changes Maintain accurate task records, including actions taken, results, and outstanding issues Follow security procedures, protect credentials, use least-privilege access, back up before making changes, and check with Security before changing security settings Our next steps: ✅ Submit a CV in English — ✅ Intro call with a Recruiter — ✅ Internal interview — ✅ Offer Interested? Find out more: 📋How we hire 💻 LinkedIn Page 📈 Our website 💻IG Page By submitting application, I've read and agree to the Dev.Pro Private Policy and Consent on Processing of Personal Data . I agree to have my Personal Data being stored and processed by Dev.Pro.

Location: United States About Flosum Every large company now runs critical parts of its business on Salesforce: sales, service, financial data, patient records, citizen services. When a release breaks something or data goes missing, revenue stops and regulators call. Flosum is the platform these companies trust to ship changes safely, protect their data, and recover fast. We are in the middle of the most exciting chapter in our history. Our customers have relied on our Salesforce-native platform for years. Now we are bringing them a new cloud-native platform they can run on AWS, Google Cloud, Azure, or on-premises. We have also launched sandbox management built for the AI era, so teams can test AI agents such as Agentforce on production-ready environments in minutes instead of days. Our customers include some of the most demanding enterprises in banking, insurance, healthcare, the public sector, and technology. They don’t buy us casually, and they don’t leave us casually. Your job is to make sure they never want to. The role You will own a book of enterprise accounts and one number: retained revenue. You decide which accounts need you most this week, and you go there. This is a commercial role. You will spend your time with executives, not running support tickets. What you will do Own renewals across your book, from strategic accounts to smaller ones, and protect every dollar of recurring revenue. Build relationships with the executives who decide: CIOs, CTOs, VPs of Engineering, and heads of Salesforce platforms. Reach past your champion when the account needs it. Turn red accounts green. Spot risk early, build a save plan, and run it with urgency. Move customers from our Salesforce-native products to our cloud-native platform, and make the business case for why it matters to them. Defend your accounts against competitors, in-house builds, and new enterprise architectures. Pull the right people in. Hold product, support, engineering, and customer success accountable for what your customers need. Find expansion opportunities and hand them to our sales team with a clear plan. Run your book with discipline: accurate forecasts, clean renewal pipeline in Salesforce, no surprises. Requirements What you bring 7+ years in enterprise account management, renewals, or customer-facing sales at a B2B software company. You have carried a significant book of business (ideally $5M+ in annual recurring revenue) with individual accounts above $250K. You have sold or renewed complex IT solutions: DevOps, data protection, security, infrastructure, or developer platforms. Technical buyers trust you. A track record of saving at-risk renewals by going to the executive level, with the numbers to prove it. Commercial intensity. You negotiate well, you push for multi-year terms, and you are comfortable with hard conversations about price and value. You know how NRR and GRR are calculated and how your work moves them. Clear, concise writing and speaking. You can brief a CIO in five minutes. Experience in the Salesforce ecosystem is a strong plus. Benefits Why join now You will work with customers at the moment they move to the cloud. Few account managers get to shape a transition this large. Our products sit in the path of AI adoption. Every company deploying AI agents on Salesforce needs to test, release, and protect them safely. You will have real ownership, direct access to leadership, and the room to build how account management works here. Competitive base plus variable compensation tied to retention.

Location: United Kingdom About Flosum Every large company now runs critical parts of its business on Salesforce: sales, service, financial data, patient records, citizen services. When a release breaks something or data goes missing, revenue stops and regulators call. Flosum is the platform these companies trust to ship changes safely, protect their data, and recover fast. We are in the middle of the most exciting chapter in our history. Our customers have relied on our Salesforce-native platform for years. Now we are bringing them a new cloud-native platform they can run on AWS, Google Cloud, Azure, or on-premises. We have also launched sandbox management built for the AI era, so teams can test AI agents such as Agentforce on production-ready environments in minutes instead of days. Our customers include some of the most demanding enterprises in banking, insurance, healthcare, the public sector, and technology. They don’t buy us casually, and they don’t leave us casually. Your job is to make sure they never want to. The role You will own a book of enterprise accounts and one number: retained revenue. You decide which accounts need you most this week, and you go there. This is a commercial role. You will spend your time with executives, not running support tickets. What you will do Own renewals across your book, from strategic accounts to smaller ones, and protect every dollar of recurring revenue. Build relationships with the executives who decide: CIOs, CTOs, VPs of Engineering, and heads of Salesforce platforms. Reach past your champion when the account needs it. Turn red accounts green. Spot risk early, build a save plan, and run it with urgency. Move customers from our Salesforce-native products to our cloud-native platform, and make the business case for why it matters to them. Defend your accounts against competitors, in-house builds, and new enterprise architectures. Pull the right people in. Hold product, support, engineering, and customer success accountable for what your customers need. Find expansion opportunities and hand them to our sales team with a clear plan. Run your book with discipline: accurate forecasts, clean renewal pipeline in Salesforce, no surprises. Requirements What you bring 7+ years in enterprise account management, renewals, or customer-facing sales at a B2B software company. You have carried a significant book of business (ideally $5M+ in annual recurring revenue) with individual accounts above $250K. You have sold or renewed complex IT solutions: DevOps, data protection, security, infrastructure, or developer platforms. Technical buyers trust you. A track record of saving at-risk renewals by going to the executive level, with the numbers to prove it. Commercial intensity. You negotiate well, you push for multi-year terms, and you are comfortable with hard conversations about price and value. You know how NRR and GRR are calculated and how your work moves them. Clear, concise writing and speaking. You can brief a CIO in five minutes. Experience in the Salesforce ecosystem is a strong plus. Benefits Why join now You will work with customers at the moment they move to the cloud. Few account managers get to shape a transition this large. Our products sit in the path of AI adoption. Every company deploying AI agents on Salesforce needs to test, release, and protect them safely. You will have real ownership, direct access to leadership, and the room to build how account management works here. Competitive base plus variable compensation tied to retention.

Location: Romania About Flosum Every large company now runs critical parts of its business on Salesforce: sales, service, financial data, patient records, citizen services. When a release breaks something or data goes missing, revenue stops and regulators call. Flosum is the platform these companies trust to ship changes safely, protect their data, and recover fast. We are in the middle of the most exciting chapter in our history. Our customers have relied on our Salesforce-native platform for years. Now we are bringing them a new cloud-native platform they can run on AWS, Google Cloud, Azure, or on-premises. We have also launched sandbox management built for the AI era, so teams can test AI agents such as Agentforce on production-ready environments in minutes instead of days. Our customers include some of the most demanding enterprises in banking, insurance, healthcare, the public sector, and technology. They don’t buy us casually, and they don’t leave us casually. Your job is to make sure they never want to. The role You will own a book of enterprise accounts and one number: retained revenue. You decide which accounts need you most this week, and you go there. This is a commercial role. You will spend your time with executives, not running support tickets. What you will do Own renewals across your book, from strategic accounts to smaller ones, and protect every dollar of recurring revenue. Build relationships with the executives who decide: CIOs, CTOs, VPs of Engineering, and heads of Salesforce platforms. Reach past your champion when the account needs it. Turn red accounts green. Spot risk early, build a save plan, and run it with urgency. Move customers from our Salesforce-native products to our cloud-native platform, and make the business case for why it matters to them. Defend your accounts against competitors, in-house builds, and new enterprise architectures. Pull the right people in. Hold product, support, engineering, and customer success accountable for what your customers need. Find expansion opportunities and hand them to our sales team with a clear plan. Run your book with discipline: accurate forecasts, clean renewal pipeline in Salesforce, no surprises. Requirements What you bring 7+ years in enterprise account management, renewals, or customer-facing sales at a B2B software company. You have carried a significant book of business (ideally $5M+ in annual recurring revenue) with individual accounts above $250K. You have sold or renewed complex IT solutions: DevOps, data protection, security, infrastructure, or developer platforms. Technical buyers trust you. A track record of saving at-risk renewals by going to the executive level, with the numbers to prove it. Commercial intensity. You negotiate well, you push for multi-year terms, and you are comfortable with hard conversations about price and value. You know how NRR and GRR are calculated and how your work moves them. Clear, concise writing and speaking. You can brief a CIO in five minutes. Experience in the Salesforce ecosystem is a strong plus. Benefits Why join now You will work with customers at the moment they move to the cloud. Few account managers get to shape a transition this large. Our products sit in the path of AI adoption. Every company deploying AI agents on Salesforce needs to test, release, and protect them safely. You will have real ownership, direct access to leadership, and the room to build how account management works here. Competitive base plus variable compensation tied to retention.

Location: Poland About Flosum Every large company now runs critical parts of its business on Salesforce: sales, service, financial data, patient records, citizen services. When a release breaks something or data goes missing, revenue stops and regulators call. Flosum is the platform these companies trust to ship changes safely, protect their data, and recover fast. We are in the middle of the most exciting chapter in our history. Our customers have relied on our Salesforce-native platform for years. Now we are bringing them a new cloud-native platform they can run on AWS, Google Cloud, Azure, or on-premises. We have also launched sandbox management built for the AI era, so teams can test AI agents such as Agentforce on production-ready environments in minutes instead of days. Our customers include some of the most demanding enterprises in banking, insurance, healthcare, the public sector, and technology. They don’t buy us casually, and they don’t leave us casually. Your job is to make sure they never want to. The role You will own a book of enterprise accounts and one number: retained revenue. You decide which accounts need you most this week, and you go there. This is a commercial role. You will spend your time with executives, not running support tickets. What you will do Own renewals across your book, from strategic accounts to smaller ones, and protect every dollar of recurring revenue. Build relationships with the executives who decide: CIOs, CTOs, VPs of Engineering, and heads of Salesforce platforms. Reach past your champion when the account needs it. Turn red accounts green. Spot risk early, build a save plan, and run it with urgency. Move customers from our Salesforce-native products to our cloud-native platform, and make the business case for why it matters to them. Defend your accounts against competitors, in-house builds, and new enterprise architectures. Pull the right people in. Hold product, support, engineering, and customer success accountable for what your customers need. Find expansion opportunities and hand them to our sales team with a clear plan. Run your book with discipline: accurate forecasts, clean renewal pipeline in Salesforce, no surprises. Requirements What you bring 7+ years in enterprise account management, renewals, or customer-facing sales at a B2B software company. You have carried a significant book of business (ideally $5M+ in annual recurring revenue) with individual accounts above $250K. You have sold or renewed complex IT solutions: DevOps, data protection, security, infrastructure, or developer platforms. Technical buyers trust you. A track record of saving at-risk renewals by going to the executive level, with the numbers to prove it. Commercial intensity. You negotiate well, you push for multi-year terms, and you are comfortable with hard conversations about price and value. You know how NRR and GRR are calculated and how your work moves them. Clear, concise writing and speaking. You can brief a CIO in five minutes. Experience in the Salesforce ecosystem is a strong plus. Benefits Why join now You will work with customers at the moment they move to the cloud. Few account managers get to shape a transition this large. Our products sit in the path of AI adoption. Every company deploying AI agents on Salesforce needs to test, release, and protect them safely. You will have real ownership, direct access to leadership, and the room to build how account management works here. Competitive base plus variable compensation tied to retention.