Location: Barcelona, Spain
Workplace: none
David Kennedy Recruitment
is working with a leading international fashion retailer that is seeking to onboard Customer Support Advisors to assist its customers with shopping-related enquiries
In this role, you support customers with product information, returns, refunds and general shopping enquiries, ensuring a positive customer experience. You provide clear and helpful information, resolve issues efficiently and escalate more complex cases when necessary
Position: Customer Service Advisor
Location: Barcelona, Spain
Model: 100% On-site
Employment type: Full-time
DUTIES AND RESPONSIBILITIES:
Respond to customer enquiries about product availability, sizing and general shopping matters
Assist customers with returns, exchanges, refunds and complaints
Provide accurate information about store locations, promotions, retail policies and procedures
Handle customer enquiries through the communication channels assigned to the campaign, which may include phone, email or digital channels
Investigate customer issues and provide appropriate solutions
Escalate unresolved or complex enquiries to the relevant teams
Maintain high standards of customer service and contribute to a positive shopping experience
REQUIREMENTS:
Fluent Basque + English B2
Strong communication and customer-service skills
Customer-oriented mindset with a professional and helpful approach
Ability to understand customer concerns and resolve issues effectively
Strong problem-solving skills and attention to detail
Ability to remain calm and professional when handling complaints
Comfortable working in a fast-paced customer-support environment
BENEFITS:
Permanent employment contract in Spain, including applicable statutory benefits and entitlements
Five weeks of paid initial training to help you start confidently with all the tools and knowledge you need
39-hour working week, Monday to Sunday, between 09:00 and 23:00, with rotating shifts
Gross annual salary plus a gross annual bonus
Modern offices in Barcelona with a terrace, comfortable facilities and team events
Genuine opportunities for professional development and career growth within an international company
Location: Anywhere in Spain
🐻 About Alan
In Spain, many people struggle to get timely care because of long waiting times, limited access or a lack of time. Alan was built to change that. We combine health insurance and a virtual clinic in one app, so we can be a real health partner for our members.
The Alan Clinic brings together more than 120 health professionals, available 7 days a week: GPs, midwives, psychologists, physiotherapists, dermatologists, paediatricians, nutritionists and paediatric nurses.
Our members get truly integrated care:
- 🩺 Video consultations for situations that do not need a live medical appointment
- 💬 Mo, our AI health companion, which instantly answers everyday health questions. Its answers are reviewed and approved by our doctors.
- 🎯 Prevention programmes (back pain, stress management) that are guided and personalised
- 🧘 Alan Play, a playful approach to prevention built around physical activity, mental wellbeing and team spirit
🩺 What you'll do
- Run video consultations with our members and give them clear, high-quality medical advice
- Help with the medical review of Mo, our AI health companion, so its answers stay accurate and safe
- Share your clinical expertise to help shape how AI is used in patient care
🔍 Who we're looking for
We're hiring general practitioners who are comfortable with remote medicine and keen to join our video consultation team.
- ✅ Medical degree valid in Spain, with the family medicine specialty (MIR)
- ✅ Active registration with a Colegio Oficial de Médicos (colegiado) and valid work permit
- ✅ Professional liability insurance that covers telemedicine (seguro de responsabilidad civil)
- ✅ Working as a self-employed doctor (autónomo)
- ✅ Currently practising in a medical centre
- ✅ Fluent Spanish and English
- ✅ Available at least 5 hours a week, on flexible hours and different days
- ✅ 2 years of work experience (previous experience with Video-consultation is a plus)
- ✅ Excited about bringing AI into your practice
- ✅ Convinced that prevention and ongoing support make a real difference to patients' lives
🙌 Why join Alan?
- 🏥 A structured medical framework. You work within clear guidelines that meet regulatory and ethical requirements, so care stays consistent, aligned and safe. Lead doctors support you with difficult clinical cases.
- 🤝 A medical community. You join a team of health professionals (doctors, therapists and specialists) to discuss complex cases, share best practices and grow together.
- 🤖 Help shape the future of medicine. What role should AI play in patient care? At Alan, doctors lead that conversation and are directly involved in building our AI.
- 💰 Attractive terms. Lots of flexibility in how you organise your time and the chance to grow within a committed medical community.
Location: Barcelona, Spain
Workplace: none
David Kennedy Recruitment
is working with a leading international fashion retailer that is seeking to onboard Customer Support Advisors to assist its customers with shopping-related enquiries
In this role, you support customers with product information, returns, refunds and general shopping enquiries, ensuring a positive customer experience. You provide clear and helpful information, resolve issues efficiently and escalate more complex cases when necessary
Position: Customer Service Advisor
Location: Barcelona, Spain
Model: 100% On-site
Employment type: Full-time
DUTIES AND RESPONSIBILITIES:
Respond to customer enquiries about product availability, sizing and general shopping matters
Assist customers with returns, exchanges, refunds and complaints
Provide accurate information about store locations, promotions, retail policies and procedures
Handle customer enquiries through the communication channels assigned to the campaign, which may include phone, email or digital channels
Investigate customer issues and provide appropriate solutions
Escalate unresolved or complex enquiries to the relevant teams
Maintain high standards of customer service and contribute to a positive shopping experience
REQUIREMENTS:
Fluent Galician + English B2
Strong communication and customer-service skills
Customer-oriented mindset with a professional and helpful approach
Ability to understand customer concerns and resolve issues effectively
Strong problem-solving skills and attention to detail
Ability to remain calm and professional when handling complaints
Comfortable working in a fast-paced customer-support environment
BENEFITS:
Permanent employment contract in Spain, including applicable statutory benefits and entitlements
Five weeks of paid initial training to help you start confidently with all the tools and knowledge you need
39-hour working week, Monday to Sunday, between 09:00 and 23:00, with rotating shifts
Gross annual salary plus a gross annual bonus
Modern offices in Barcelona with a terrace, comfortable facilities and team events
Genuine opportunities for professional development and career growth within an international company
Barcelona, Spain
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Location: Barcelona, Spain
Workplace: none
David Kennedy Recruitment
is working with a leading airline that is seeking to onboard Basque-speaking Customer Support Advisors to assist passengers across its regional markets in Spain.
In this role, you support customers with travel-related enquiries, provide clear information about airline services and policies, and help resolve issues throughout their travel journey. The ideal candidates have strong communication skills, a customer-focused mindset and the ability to remain calm and professional when assisting passengers with challenging situations
Position: Customer Service Advisor
Location: Barcelona, Spain
Model: 100% On-site
Employment type: Full-time
DUTIES AND RESPONSIBILITIES:
Assist passengers with flight reservations, booking amendments and cancellations
Provide information about baggage allowances, delayed luggage and missing baggage
Support customers with online check-in, boarding enquiries and travel documentation
Assist passengers affected by flight disruptions and respond to refund requests
Handle customer complaints and resolve travel-related issues in a professional manner
Explain airline policies, procedures and available options clearly
Deliver a positive customer experience through effective communication and problem-solving
REQUIREMENTS:
Fluency in Basque + English B2
Strong communication and customer-service skills
Ability to understand customer concerns and provide clear, helpful solutions
Calm and professional approach when dealing with stressed or dissatisfied passengers
Strong problem-solving skills and attention to detail
Customer-oriented mindset and ability to work in a fast-paced environment
BENEFITS:
Permanent employment contract in Spain, including applicable statutory benefits and entitlements
Five weeks of paid initial training to help you start confidently with all the tools and knowledge you need
39-hour working week, Monday to Sunday, between 08:00 and 20:00, with rotating shifts
Gross annual salary plus a gross annual bonus
Modern offices in Barcelona with a terrace, comfortable facilities and team events
Genuine opportunities for professional development and career growth within an international company
Location: Dubai, United Arab Emirates
Workplace: on-site
About Deluxe Holiday Homes
Deluxe Holiday Homes is a leading holiday-home and property management company based in Dubai, UAE, managing a portfolio of 800+ premium short-term rental properties across the emirate. The Deluxe Homes Group operates with ~230 people across Dubai, Abu Dhabi, Fujairah, and Armenia, and serves five brands from one marketing department: Deluxe Holiday Homes, ProKeep, HIVE Business Center, Deluxe Homes Interior Design, and Deluxe Homes Real Estate Brokers. We run a platform-first model: our in-house Marketing OS and AI pipelines do the production-line work, and a small team does judgment, camera, and execution.
Role Overview
We are looking for a hands-on, decisive Marketing Executive to own the physical and scheduled side of marketing across all five brands: the video and photo shoot pipeline, the day-to-day operation of every social media account in the group, every marketing vendor (print, signage, uniforms, vehicle branding, design freelancers), the physical launch of HIVE Business Center, and the trackers and weekly reporting the department runs on. You are the single point of accountability for one outcome: everything happens on the date it was promised.
This is an ownership role, not a reminder-sender role. You make the routine calls — hold or release a shoot, pin a vendor to a date, reorder collateral before it runs out — and report after; you do not escalate and wait. You hold a written GO/NO-GO right on every shoot: if a shoot is not ready 3 days out, you stop it. If a vendor slips, you are on their phone the same day.
Note: This role does not include marketing strategy, creative direction, copywriting, design, paid advertising, or SEO — those sit with specialist owners. Captions, scripts, and visuals arrive prepared from the content team and AI pipeline: you publish and operate, you do not write or design. The role has no direct reports.
Key Responsibilities
Shoot Production
• Own the shoot calendar across all brands: schedule every shoot 7 days out and issue the brief (properties, concept, video count) to the content and camera team.
• Run the readiness gate: scripts in 4 days out, written GO or NO-GO to the Shoot Lead and GM 3 days out, by 6 pm, every time.
• Lock properties with operations: units blocked, cleaned, and staged 3 days before every shoot.
• Prepare the kit: wardrobe, props, and equipment ready on shoot day.
• Log delivered-vs-planned for every shoot and keep host cancellation and standby penalties at AED 0.
2. Social Publishing & Account Operations
• Publish the prepared content for all 5 brands, every day, per the approved calendar through the Marketing OS — and log the live link for every post. Flag any cadence break 24 hours before it happens, never after.
• Operate every social account in the group (Instagram, Facebook, TikTok, LinkedIn, X, YouTube): bios, links, covers, highlights, pinned posts — complete and current at all times — and secure handles, profiles, and defensive registrations for any new brand or entity within 48 hours of its naming.
• Moderate comments and DMs across all accounts with hard routing rules: booking or sales leads to the reservations and BD teams the same day, guest complaints to operations, spam hidden.
• Keep Google Business Profile and Bing Places complete and active for ProKeep and HIVE (weekly posts, photos, Q&A), and execute the citation list set by the Search team.
• Send review responses within 48 hours (AI-drafted, human-checked).
• Run a monthly QA pass across every live channel and fix what it finds.
3. Vendors, Print & Physical Brand
• Own every marketing vendor thread end-to-end: supplier, quote, approval, pinned date, delivery, and payment paperwork to finance.
• Keep welcome books and in-unit collateral stocked across 700+ units on a reorder
• Deliver uniforms and the vehicle-branding schedule (15 vehicles currently pending) to completion.
• Chase trademark agents (EN + AR) and manage Arabic transcreation delivery from briefed vendors.
• Run the physical launch of HIVE Business Center: signage, tour-route materials, print collateral, and opening-day logistics.
• Bring every vendor decision to the GM as a 3-option comparison with your recommendation.
4. Trackers & Reporting
• Keep every task, vendor, and budget line in ClickUp with a due date, updated every working day — without being chased.
• File and index every photo and video asset within 48 hours of delivery so the AI pipeline can use it.
• Send the Monday report to the GM: progress, blockers (with the date and person you escalated to), and spend.
• Escalate any blocker — on anyone, including the GM — in writing within 24 hours.
• Record every operational decision (cadence changes, vendor awards, holds) in the decision log.
Required Qualifications
• 3–6 years in production coordination, marketing operations, traffic management, or event production — UAE experience required.
• You come from a 50–500-person company — agency, hospitality, property, or D2C — where you ran schedules and vendors yourself, not through a department.
• Decisive operator — reference-checked: your last manager will confirm you made calls inside your scope without waiting.
• Proven vendor management: sourcing, quotes, negotiating to a deadline, accepting or rejecting delivery, and closing the payment paperwork.
• Daily discipline in a task system (ClickUp, Asana, or similar): every task, a due date, a same-day update.
• Fast, clear written English — comfortable issuing a written NO-GO that stops a shoot, to people more senior than you.
• Native fluency in the mechanics of Instagram, TikTok, Facebook, LinkedIn, X, and YouTube account operations — publishing runs through our platform, but you know how each platform actually behaves.
• Valid UAE driving licence and readiness to move across Dubai daily: properties, vendors, print shops, and the HIVE site.
Preferred Qualifications
• Arabic — working level or better.
• Hospitality, short-term rental, or real estate marketing exposure.
• On-set experience: call sheets, shot lists, location logistics.
• Enough Adobe/Canva literacy to catch a wrong export — you check design, you do not produce it.
• AI tools in your daily workflow: drafting, checklists, review responses.
Location: Barcelona, Spain
Workplace: none
David Kennedy Recruitment
is working with a leading airline that is seeking to onboard Galician-speaking Customer Support Advisors to assist passengers across its regional markets in Spain.
In this role, you support customers with travel-related enquiries, provide clear information about airline services and policies, and help resolve issues throughout their travel journey. The ideal candidates have strong communication skills, a customer-focused mindset and the ability to remain calm and professional when assisting passengers with challenging situations
Position: Customer Service Advisor
Location: Barcelona, Spain
Model: 100% On-site
Employment type: Full-time
DUTIES AND RESPONSIBILITIES:
Assist passengers with flight reservations, booking amendments and cancellations
Provide information about baggage allowances, delayed luggage and missing baggage
Support customers with online check-in, boarding enquiries and travel documentation
Assist passengers affected by flight disruptions and respond to refund requests
Handle customer complaints and resolve travel-related issues in a professional manner
Explain airline policies, procedures and available options clearly
Deliver a positive customer experience through effective communication and problem-solving
REQUIREMENTS:
Fluency in Galician + English B2
Strong communication and customer-service skills
Ability to understand customer concerns and provide clear, helpful solutions
Calm and professional approach when dealing with stressed or dissatisfied passengers
Strong problem-solving skills and attention to detail
Customer-oriented mindset and ability to work in a fast-paced environment
BENEFITS:
Permanent employment contract in Spain, including applicable statutory benefits and entitlements
Five weeks of paid initial training to help you start confidently with all the tools and knowledge you need
39-hour working week, Monday to Sunday, between 08:00 and 20:00, with rotating shifts
Gross annual salary plus a gross annual bonus
Modern offices in Barcelona with a terrace, comfortable facilities and team events
Genuine opportunities for professional development and career growth within an international company
Location: Mapbox Minsk
Workplace: OnSite
Mapbox is the leading real-time location platform for a new generation of location-aware businesses. Mapbox is the only platform that equips organizations with the full set of tools to power the navigation of people, packages, and vehicles everywhere. More than 4 million registered developers have chosen Mapbox because of the platform’s flexibility, security and privacy compliance. Organizations use Mapbox applications, data, SDKs and APIs to create customized and immersive experiences that delight their customers.
WHAT YOU'LL DO
- You will review a large amount of traffic data (road incidents: constructions, closures, etc.), feedback from customers to improve their experience;
- You will do a root-cause analysis using various data sources and tools to understand the customers’ issues;
- You will make high quality edits on OSM and other internal data sources based on guidelines
- You will provide investigations and analysis, find patterns and write reports;
- You will tightly interact with teammates, managers and engineers to improve current tools, workflows, products and services.
WHAT WE BELIEVE ARE IMPORTANT TRAITS FOR THIS ROLE
- Strong analytical skills and attention to detail. Ability to work with large volumes of traffic data, identify patterns, and perform root-cause analysis
- Quick learner: able to grasp new tools, workflows, and guidelines efficiently
- English level: B1 (intermediate), both written and spoken — sufficient for daily communication, reading guidelines, and writing reports.
- Willingness to work a 2/2 shift schedule from the office is required (2 days on, 2 days off), with day shift from 8:00am to 8:00pm and night shift from 8:00pm to 8:00am.
- Basic knowledge of traffic regulations is required
Would be a plus:
- Background in GIS, cartography; familiarity with OSM or similar mapping tools
- Practical use of AI tools for data retrieval, automation, or workflow optimization
- Solid knowledge of SQL, Python, JS, or low-code platforms for analysis and automation
- Comfortable working with Jira and Confluence
WHAT WE VALUE
In addition to our core values https://www.mapbox.com/about/values/, which are not unique to this position and are necessary for Mapbox leaders:
- We value high-performing creative individuals who dig into problems and opportunities.
- We believe in individuals being their whole selves at work. We commit to this through supportive health care, parental leave, flexibility for the things that come up in life, and innovating on how we think about supporting our people.
- We emphasize an environment of teaching and learning to equip employees with the tools needed to be successful in their function and the company.
- We strongly believe in the value of growing a diverse team and encourage people of all backgrounds, genders, ethnicities, abilities, and sexual orientations to apply.
HOW WE SUPPORT YOU
- Country-Specific Care & Coverage: Private health, dental, and income protection plans tailored to elevate your regional statutory benefits.
- Family-First Support: Family care, maternity and paternity leave policies to support your growing family.
- Lifestyle Spending Account: Contributions to support your health, wellness, and personal growth
- Balance & Brainpower: Mental health support for you and your dependents.
- Rest & Recharge: Paid time away, company holidays, and generous absence policies.
- Time Off to Give Back: Dedicated paid volunteering time in addition to your standard PTO.
By applying for this position, you acknowledge that you have received the Mapbox Non-US Privacy Notice https://www.mapbox.com/legal/applicant-privacy-notice/ for applicants, which is linked here. Completing this application requires you to provide personal data, such as your name and contact information, which is mandatory for Mapbox to process your application.
We are committed to a fair and equitable hiring process. We do not discriminate against any protected class.
Location: Noida, India
Workplace: hybrid
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
Responsibilities
We are looking for a Senior Software Engineer C++/C# to actively contribute to the development of our remote access solution and backend services using modern C++ and C#/.NET technologies. The position will report to the Team Lead Software Development and provides an excellent opportunity to create impact and add value in an agile, modern environment.
Design and develop new functionality for our software solutions using C++ (primary focus) and C#.
Develop and maintain backend services and RESTful web APIs using C# (.NET).
Continuously participate in application design to further enhance our systems and code base regarding reliability, maintainability, scalability, and efficiency.
Work independently on solutions for specified requirements and take responsibility for meeting time and quality specifications.
Continuously integrate, build, and deploy our solutions from test systems to production.
Participate in code reviews and contribute to improving software quality and development practices.
Support the maintenance and modernization of existing software components while developing new features.
Act as an advisor towards product owners regarding feasibility studies and estimates for new functionality.
Requirements
University or college degree in the field of computer science, software engineering, or any other related subject, or relevant work experience.
6+ years of professional experience in software development with modern C++.
Good knowledge of C# backend development and the .NET framework, particularly in developing and maintaining RESTful web APIs and backend services.
Good understanding of Clean Code and Design Patterns for object-oriented programming.
Experience in developing, debugging, and maintaining complex software applications.
Good understanding of software architecture, scalability, performance, and maintainability.
Experience with unit testing and continuous integration practices.
Basic knowledge of TypeScript, particularly React, is an advantage.
Knowledge of SQL and relational databases is advantageous.
Familiarity with Git, Jenkins, and automated build and deployment pipelines is a plus.
Familiarity with AI tools for coding (e.g. Copilot, Claude, Cursor) is a plus.
A positive and solution-oriented mindset paired with a structured and analytical way of thinking and working, being a team player, and being motivated to learn new things.
Fluency in English is mandatory.
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
Location: Manila, Philippines
Role Overview:
We are looking for an AI Content & Prompt Engineer who can craft high-performing prompts and generate high-quality content using AI tools. This role combines creativity with technical thinking—optimizing AI outputs for marketing, operations, and business use cases.
Key Responsibilities:
Design, test, and optimize prompts for AI tools (ChatGPT, Claude, etc.)
Create high-quality content (social media, blogs, emails, ads, landing pages) using AI
Develop prompt frameworks and reusable templates for different teams
Ensure AI-generated content aligns with brand voice and business goals
Edit, refine, and fact-check AI outputs for accuracy and quality
Collaborate with marketing, sales, and operations teams
Continuously test and improve AI performance and outputs
Stay updated on AI trends, tools, and prompt engineering techniques
Requirements:
Proven experience in content writing, copywriting, or AI content creation
Strong understanding of prompt engineering and AI behavior
Excellent writing and editing skills in English
Ability to adapt tone, voice, and messaging across different audiences
Analytical mindset with attention to detail
Experience using AI tools (ChatGPT, Claude, Jasper, etc.)
Nice to Have:
Background in marketing, branding, or SEO
Experience with A/B testing content
Familiarity with automation tools (Zapier, Make)
Basic understanding of AI limitations and ethical considerations
Location: St. Petersberg, United States
Role Overview:
We are looking for an AI Content & Prompt Engineer who can craft high-performing prompts and generate high-quality content using AI tools. This role combines creativity with technical thinking—optimizing AI outputs for marketing, operations, and business use cases.
Key Responsibilities:
Design, test, and optimize prompts for AI tools (ChatGPT, Claude, etc.)
Create high-quality content (social media, blogs, emails, ads, landing pages) using AI
Develop prompt frameworks and reusable templates for different teams
Ensure AI-generated content aligns with brand voice and business goals
Edit, refine, and fact-check AI outputs for accuracy and quality
Collaborate with marketing, sales, and operations teams
Continuously test and improve AI performance and outputs
Stay updated on AI trends, tools, and prompt engineering techniques
Requirements:
Proven experience in content writing, copywriting, or AI content creation
Strong understanding of prompt engineering and AI behavior
Excellent writing and editing skills in English
Ability to adapt tone, voice, and messaging across different audiences
Analytical mindset with attention to detail
Experience using AI tools (ChatGPT, Claude, Jasper, etc.)
Nice to Have:
Background in marketing, branding, or SEO
Experience with A/B testing content
Familiarity with automation tools (Zapier, Make)
Basic understanding of AI limitations and ethical considerations
Location: Rome, Italy
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the job
We are looking for a
Head of Underwriting
to drive underwriting activities across Digital Asset Financing. This is a senior, hands-on role requiring strong financial and credit analysis capabilities, sound commercial judgement and a deep understanding of counterparty risk.
You will assess financing opportunities, evaluate institutional counterparties and structure transactions that balance commercial objectives with robust risk management. Working closely with internal stakeholders, you will play a key role in evaluating complex transactions and supporting informed, timely decisions in a dynamic market.
Responsibilities
Lead the credit assessment of borrowers (funds, miners, trading firms, corporates) from initial due diligence through transaction evaluation and approval recommendations.
Analyse counterparty financial statements, liquidity, leverage, trading strategy, business models and overall creditworthiness.
Evaluate digital asset collateral, collateral coverage, market volatility, liquidity and liquidation risks, where applicable.
Assess operational and custodial setup of counterparties
Structure terms, recommending appropriate LTV, tenor, covenants and margining.
Identify and assess counterparty, market, concentration and operational risks associated with proposed transactions.
Prepare clear, evidence-based underwriting assessments and present recommendations to relevant decision-makers.
Monitor existing exposures, identify emerging risks and recommend appropriate mitigation measures.
Collaborate with internal stakeholders to facilitate efficient transaction execution while maintaining disciplined underwriting standards.
Continuously enhance underwriting methodologies in response to evolving digital asset markets, products and risk dynamics.
Requirements
7+ years of relevant experience in underwriting, lending, credit risk, digital asset financing or a comparable field.
Strong expertise in financial analysis, counterparty assessment, loan structuring (LTV, rates, thresholds) and credit risk evaluation.
Understanding of collaterals including BTC/ETH, custody and transfers
Margin mechanics awareness, including margin requirements, collateralisation, loan-to-value ratios, margin thresholds and liquidation processes.
Counterparty due diligence experience, being able to effectively assess business models, ownership structures, operational capabilities and relevant risk factors.
Skilled in ongoing risk monitoring, collateral coverage, margin calls, margin breaches and timely escalation of emerging risks.
Understanding of digital assets, collateralised financing, cryptocurrency markets and associated liquidity and volatility risks.
Experience evaluating complex transactions and making well-reasoned recommendations based on quantitative and qualitative analysis.
Strong commercial acumen and the ability to balance business opportunities with prudent risk management.
Excellent analytical, problem-solving and critical-thinking skills, with exceptional attention to detail.
Strong communication and stakeholder management skills, including the ability to articulate complex risk considerations to senior decision-makers.
High levels of integrity, accountability and independent judgement.
Ability to operate effectively in a fast-paced, international environment, navigating ambiguity and making sound decisions under pressure.
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: Munich, Germany
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the job
We are looking for a
Head of Underwriting
to drive underwriting activities across Digital Asset Financing. This is a senior, hands-on role requiring strong financial and credit analysis capabilities, sound commercial judgement and a deep understanding of counterparty risk.
You will assess financing opportunities, evaluate institutional counterparties and structure transactions that balance commercial objectives with robust risk management. Working closely with internal stakeholders, you will play a key role in evaluating complex transactions and supporting informed, timely decisions in a dynamic market.
Responsibilities
Lead the credit assessment of borrowers (funds, miners, trading firms, corporates) from initial due diligence through transaction evaluation and approval recommendations.
Analyse counterparty financial statements, liquidity, leverage, trading strategy, business models and overall creditworthiness.
Evaluate digital asset collateral, collateral coverage, market volatility, liquidity and liquidation risks, where applicable.
Assess operational and custodial setup of counterparties
Structure terms, recommending appropriate LTV, tenor, covenants and margining.
Identify and assess counterparty, market, concentration and operational risks associated with proposed transactions.
Prepare clear, evidence-based underwriting assessments and present recommendations to relevant decision-makers.
Monitor existing exposures, identify emerging risks and recommend appropriate mitigation measures.
Collaborate with internal stakeholders to facilitate efficient transaction execution while maintaining disciplined underwriting standards.
Continuously enhance underwriting methodologies in response to evolving digital asset markets, products and risk dynamics.
Requirements
7+ years of relevant experience in underwriting, lending, credit risk, digital asset financing or a comparable field.
Strong expertise in financial analysis, counterparty assessment, loan structuring (LTV, rates, thresholds) and credit risk evaluation.
Understanding of collaterals including BTC/ETC, custody and transfers
Margin mechanics awareness, including margin requirements, collateralisation, loan-to-value ratios, margin thresholds and liquidation processes.
Counterparty due diligence experience, being able to effectively assess business models, ownership structures, operational capabilities and relevant risk factors.
Skilled in ongoing risk monitoring, collateral coverage, margin calls, margin breaches and timely escalation of emerging risks.
Understanding of digital assets, collateralised financing, cryptocurrency markets and associated liquidity and volatility risks.
Experience evaluating complex transactions and making well-reasoned recommendations based on quantitative and qualitative analysis.
Strong commercial acumen and the ability to balance business opportunities with prudent risk management.
Excellent analytical, problem-solving and critical-thinking skills, with exceptional attention to detail.
Strong communication and stakeholder management skills, including the ability to articulate complex risk considerations to senior decision-makers.
High levels of integrity, accountability and independent judgement.
Ability to operate effectively in a fast-paced, international environment, navigating ambiguity and making sound decisions under pressure.
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: Luxemburg, Luxembourg
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the job
We are looking for a
Head of Underwriting
to drive underwriting activities across Digital Asset Financing. This is a senior, hands-on role requiring strong financial and credit analysis capabilities, sound commercial judgement and a deep understanding of counterparty risk.
You will assess financing opportunities, evaluate institutional counterparties and structure transactions that balance commercial objectives with robust risk management. Working closely with internal stakeholders, you will play a key role in evaluating complex transactions and supporting informed, timely decisions in a dynamic market.
Responsibilities
Lead the credit assessment of borrowers (funds, miners, trading firms, corporates) from initial due diligence through transaction evaluation and approval recommendations.
Analyse counterparty financial statements, liquidity, leverage, trading strategy, business models and overall creditworthiness.
Evaluate digital asset collateral, collateral coverage, market volatility, liquidity and liquidation risks, where applicable.
Assess operational and custodial setup of counterparties
Structure terms, recommending appropriate LTV, tenor, covenants and margining.
Identify and assess counterparty, market, concentration and operational risks associated with proposed transactions.
Prepare clear, evidence-based underwriting assessments and present recommendations to relevant decision-makers.
Monitor existing exposures, identify emerging risks and recommend appropriate mitigation measures.
Collaborate with internal stakeholders to facilitate efficient transaction execution while maintaining disciplined underwriting standards.
Continuously enhance underwriting methodologies in response to evolving digital asset markets, products and risk dynamics.
Requirements
7+ years of relevant experience in underwriting, lending, credit risk, digital asset financing or a comparable field.
Strong expertise in financial analysis, counterparty assessment, loan structuring (LTV, rates, thresholds) and credit risk evaluation.
Understanding of collaterals including BTC/ETC, custody and transfers
Margin mechanics awareness, including margin requirements, collateralisation, loan-to-value ratios, margin thresholds and liquidation processes.
Counterparty due diligence experience, being able to effectively assess business models, ownership structures, operational capabilities and relevant risk factors.
Skilled in ongoing risk monitoring, collateral coverage, margin calls, margin breaches and timely escalation of emerging risks.
Understanding of digital assets, collateralised financing, cryptocurrency markets and associated liquidity and volatility risks.
Experience evaluating complex transactions and making well-reasoned recommendations based on quantitative and qualitative analysis.
Strong commercial acumen and the ability to balance business opportunities with prudent risk management.
Excellent analytical, problem-solving and critical-thinking skills, with exceptional attention to detail.
Strong communication and stakeholder management skills, including the ability to articulate complex risk considerations to senior decision-makers.
High levels of integrity, accountability and independent judgement.
Ability to operate effectively in a fast-paced, international environment, navigating ambiguity and making sound decisions under pressure.
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: Lugano, Switzerland
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the job
We are looking for a
Head of Underwriting
to drive underwriting activities across Digital Asset Financing. This is a senior, hands-on role requiring strong financial and credit analysis capabilities, sound commercial judgement and a deep understanding of counterparty risk.
You will assess financing opportunities, evaluate institutional counterparties and structure transactions that balance commercial objectives with robust risk management. Working closely with internal stakeholders, you will play a key role in evaluating complex transactions and supporting informed, timely decisions in a dynamic market.
Responsibilities
Lead the credit assessment of borrowers (funds, miners, trading firms, corporates) from initial due diligence through transaction evaluation and approval recommendations.
Analyse counterparty financial statements, liquidity, leverage, trading strategy, business models and overall creditworthiness.
Evaluate digital asset collateral, collateral coverage, market volatility, liquidity and liquidation risks, where applicable.
Assess operational and custodial setup of counterparties
Structure terms, recommending appropriate LTV, tenor, covenants and margining.
Identify and assess counterparty, market, concentration and operational risks associated with proposed transactions.
Prepare clear, evidence-based underwriting assessments and present recommendations to relevant decision-makers.
Monitor existing exposures, identify emerging risks and recommend appropriate mitigation measures.
Collaborate with internal stakeholders to facilitate efficient transaction execution while maintaining disciplined underwriting standards.
Continuously enhance underwriting methodologies in response to evolving digital asset markets, products and risk dynamics.
Requirements
7+ years of relevant experience in underwriting, lending, credit risk, digital asset financing or a comparable field.
Strong expertise in financial analysis, counterparty assessment, loan structuring (LTV, rates, thresholds) and credit risk evaluation.
Understanding of collaterals including BTC/ETC, custody and transfers
Margin mechanics awareness, including margin requirements, collateralisation, loan-to-value ratios, margin thresholds and liquidation processes.
Counterparty due diligence experience, being able to effectively assess business models, ownership structures, operational capabilities and relevant risk factors.
Skilled in ongoing risk monitoring, collateral coverage, margin calls, margin breaches and timely escalation of emerging risks.
Understanding of digital assets, collateralised financing, cryptocurrency markets and associated liquidity and volatility risks.
Experience evaluating complex transactions and making well-reasoned recommendations based on quantitative and qualitative analysis.
Strong commercial acumen and the ability to balance business opportunities with prudent risk management.
Excellent analytical, problem-solving and critical-thinking skills, with exceptional attention to detail.
Strong communication and stakeholder management skills, including the ability to articulate complex risk considerations to senior decision-makers.
High levels of integrity, accountability and independent judgement.
Ability to operate effectively in a fast-paced, international environment, navigating ambiguity and making sound decisions under pressure.
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: United Kindom, United Kingdom
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the job
We are looking for a
Head of Underwriting
to drive underwriting activities across Digital Asset Financing. This is a senior, hands-on role requiring strong financial and credit analysis capabilities, sound commercial judgement and a deep understanding of counterparty risk.
You will assess financing opportunities, evaluate institutional counterparties and structure transactions that balance commercial objectives with robust risk management. Working closely with internal stakeholders, you will play a key role in evaluating complex transactions and supporting informed, timely decisions in a dynamic market.
Responsibilities
Lead the credit assessment of borrowers (funds, miners, trading firms, corporates) from initial due diligence through transaction evaluation and approval recommendations.
Analyse counterparty financial statements, liquidity, leverage, trading strategy, business models and overall creditworthiness.
Evaluate digital asset collateral, collateral coverage, market volatility, liquidity and liquidation risks, where applicable.
Assess operational and custodial setup of counterparties
Structure terms, recommending appropriate LTV, tenor, covenants and margining.
Identify and assess counterparty, market, concentration and operational risks associated with proposed transactions.
Prepare clear, evidence-based underwriting assessments and present recommendations to relevant decision-makers.
Monitor existing exposures, identify emerging risks and recommend appropriate mitigation measures.
Collaborate with internal stakeholders to facilitate efficient transaction execution while maintaining disciplined underwriting standards.
Continuously enhance underwriting methodologies in response to evolving digital asset markets, products and risk dynamics.
Requirements
7+ years of relevant experience in underwriting, lending, credit risk, digital asset financing or a comparable field.
Strong expertise in financial analysis, counterparty assessment, loan structuring (LTV, rates, thresholds) and credit risk evaluation.
Understanding of collaterals including BTC/ETC, custody and transfers
Margin mechanics awareness, including margin requirements, collateralisation, loan-to-value ratios, margin thresholds and liquidation processes.
Counterparty due diligence experience, being able to effectively assess business models, ownership structures, operational capabilities and relevant risk factors.
Skilled in ongoing risk monitoring, collateral coverage, margin calls, margin breaches and timely escalation of emerging risks.
Understanding of digital assets, collateralised financing, cryptocurrency markets and associated liquidity and volatility risks.
Experience evaluating complex transactions and making well-reasoned recommendations based on quantitative and qualitative analysis.
Strong commercial acumen and the ability to balance business opportunities with prudent risk management.
Excellent analytical, problem-solving and critical-thinking skills, with exceptional attention to detail.
Strong communication and stakeholder management skills, including the ability to articulate complex risk considerations to senior decision-makers.
High levels of integrity, accountability and independent judgement.
Ability to operate effectively in a fast-paced, international environment, navigating ambiguity and making sound decisions under pressure.
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: Worldwide
We’re looking for a
Business Analyst
to join our
Antifraud & Disputes team
.
The team is responsible for preventing fraud, developing fraud prevention processes, and implementing controls across the bank’s products and customer journeys. We continuously improve existing fraud prevention mechanisms and support new product launches, ensuring that fraud risks are addressed from the early stages of product development.
Challenges that await you:
Gather, analyze, and document business requirements for fraud prevention tools and processes
Analyze existing fraud prevention processes and identify opportunities for improvement Investigate gaps in fraud controls, including false positives, false negatives, operational bottlenecks, and data quality issues
Translate business requirements into clear specifications and development tasks for Engineering and Data teams
Support the implementation and improvement of fraud prevention controls across existing and new products
Collaborate with Operations and Design teams to improve investigation workflows and case management tools
Analyze operational metrics to evaluate fraud control effectiveness and identify areas for optimization
Coordinate with cross-functional teams to support solution development, implementation, and rollout
Maintain clear and up-to-date documentation of business processes, requirements, and implemented solutions
What makes you a great fit:
1+ year of experience as a Business Analyst, Product Analyst, or in a related role (including internships)
Experience gathering, documenting, and managing business requirements Understanding of business processes and basic process modeling techniques
Basic SQL skills or willingness to develop them Ability to translate business needs into clear requirements for technical teams
Basic understanding of system integrations, APIs, and data flows
Analytical and structured thinking with the ability to identify problems and evaluate possible solutions
Good communication skills and ability to work with cross-functional teams
B2 or higher English level for effective communication with an international team
Your bonus skills:
Experience working with BI tools such as Superset or Tableau
Basic understanding of fraud prevention concepts, including transaction monitoring, risk scoring, alert management, and case management
Familiarity with microservices architecture or event streaming technologies such as Kafka
Spanish language skills
Our ways of working:
Innovative Spirit:
A commitment to creativity and groundbreaking solutions
Honest Feedback:
valuing open, transparent communication
Supportive Team:
a strong, collaborative community
Celebrating Achievements:
recognizing our wins together
High-Tech Environment:
a team full of smart and revolutionary people who date to challenge the status quo of incumbent finances
Our benefits:
Relocation support
to Georgia with assistance for the employee and their family
Flexible work
from one of our offices or remote
Healthcare Coverage
Education Budget:
Language lessons, professional training and certifications
Wellness Budget:
Mental health and fitness activity reimbursements
Vacation Policy:
Annual leave and paid sick leave as per applicable policies
Location: Berlin
Workplace: Hybrid
OUR STORY:
Every year millions of people are either filing their taxes in fear or giving up on their tax refund altogether. We're working on fixing that. Our intuitive app enables anyone, regardless of education or background, to file their taxes with newfound confidence.
Spread across Germany, Spain and the UK, the team at Taxfix Group with its brands Taxfix and Steuerbot, is a compassionate group of solution-finders. We speak our minds openly, and with over 400 professionals, including tax experts, developers, and IT security experts, we're rich in ideas and voices. The group has facilitated more than 3.5 billion euros in tax refunds for its customers since its founding in 2016.
ROLE SUMMARY
You own the marketing-technology layer behind Taxfix's growth: the conversion signals that tell ad networks who converted, the customer data that powers CRM, the consent flows that decide what we may share and with whom, and the referral program, one of the growth mechanics the team owns end to end. This is a senior individual-contributor role with no direct reports. You set direction for a small engineering team (a tech lead plus 3–4 engineers, two-week sprints) that supports four products across three markets, with Paid Acquisition, CRM, Brand and Creative as internal customers. A typical week mixes debugging a missing ad-network event, scoping a referral reward, settling a data-sharing question with Legal, and explaining trade-offs to leadership. All work, including across markets, happens in English; German is not required.
WHAT YOU'LL DO
- Own conversion-signal engineering for paid acquisition: client-side and server-to-server events into Singular, Firebase/GA4, Google Ads and TikTok, including synthetic events, revenue values and predicted-LTV signals.
- Run the referral program as a product: reward mechanics, eligibility and fraud rules, voucher infrastructure (Voucherify), the in-app voucher wallet, entry points, and the experiments that tune them.
- Grow push and marketing-consent opt-in through permission primers, iOS/Android OS permission flows and notification preferences.
- Keep CRM data trustworthy: Braze attributes and events, Snowflake-to-Braze syncs, event-loss monitoring, and moving legacy messaging (SendGrid, Firebase) onto Braze.
- Turn consent and privacy requirements into product behaviour, and work with Legal on what data can go to which partner.
- Adapt tracking, CRM attributes and attribution to company launches, such as new subscription pricing tiers, without breaking downstream campaigns or reporting.
- Turn stakeholder requests, support escalations and spike findings into tickets engineers can start on, and decide what goes into the sprint.
- Weigh roadmap work against platform upkeep: pipeline migrations, security fixes, end-of-life SDKs.
- Design A/B tests (Eppo) and read the results for marketing and consent opt-s, and referral changes.
- Report progress, risks and trade-offs in writing to marketing leadership, including VP and C-level.
MUST-HAVE SKILLS AND EXPERIENCE
- Several years as a product manager owning martech, growth infrastructure or data products, setting your own roadmap with senior stakeholders.
- Hands-on mobile and web attribution: an MMP (Singular or comparable), server-to-server events, and ad-network conversion setups (Google Ads, TikTok).
- Event-tracking depth: you can define an event schema, write a tracking spec, and trace a missing or duplicated event through Segment, Google Tag Manager and the receiving platform.
- CRM data platforms, ideally Braze: custom attributes, event-triggered segmentation, data ingestion and sync quality.
- Working knowledge of EU consent and privacy: GDPR, consent mode, iOS App Tracking Transparency, and how push permissions behave on iOS and Android.
- Experimentation: framing hypotheses, choosing and configuring metrics, judging when a result is real.
- Precise writing: specs that engineers (and AI coding agents) can start on without a meeting, and concise updates and decision memos for leadership.
- Enough technical fluency to work through trade-offs with engineers across mobile apps (React Native), backend services and data pipelines, and to triage production incidents.
NICE TO HAVE
- Performance marketing experience with the main app and web acquisition channels (e.g. Google Ads, TikTok).
- Referral, loyalty or voucher programs; Voucherify specifically.
- Predicted-LTV or value-based bidding signals (e.g. Churney).
- Deep linking and deferred deep linking across ad networks.
- AI-driven CRM orchestration (Aampe) or creative asset tooling (Frontify, AI creative tagging).
- Building AI agents or automation for product and engineering workflows.
- Querying data yourself in SQL (Snowflake), and familiarity with dbt and Airflow.
WHY TAXFIX?
- A chance to do meaningful, people-centric work with an international team of passionate professionals.
- Holistic well-being with free mental health coaching sessions.
- A monthly allowance to spend on an extensive range of services that you can use and roll over as flexibly as you like.
- Employee stock options for all employees—because everyone deserves to benefit from the success they help to create.
- 30 annual vacation days and flexible working hours.
- A generous learning budget to support your personal and professional development and guidance from our internal L&D experts.
- Work from abroad for up to six weeks every year. Just align with your team, and then enjoy your trip.
- Plenty of opportunities to socialise as a team. In addition to internal meetups, our international team hosts regular get-togethers—virtually and in person when possible.
- Free tax declaration filing, of course, through the Taxfix app—and internal support for all personal tax-related questions.
- Have a four-legged friend in your life? We’re happy to have dogs join us in the office.
Excited? So are we. Check out our Life at Taxfix https://www.linkedin.com/company/taxfix/life/8684512c-424f-44de-8d07-6e6b516e3319/?viewAsMember=true page on LinkedIn to get a glimpse of our culture.
At Taxfix, we believe that incredible things happen when you have a wealth of perspectives and experiences. We're proudly committed to equal employment and development opportunities no matter your gender, race, religion, age, sexual orientation, colour, disability, or place of origin. To help mitigate any potential unconscious biases, we ask that you refrain from including your picture, age, or marital status on your CV. Let your experiences speak for themselves.
Not sure if you meet all the requirements for this role? Please apply anyway. You might bring something special to the team that we hadn't considered previously.
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