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Location: Nicosia Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work. Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you. Our vision: A world where everyone is free to focus on their most purposeful work, together. About the Role: Wrike relies on a dynamically changing set of integrated SaaS tools, and securing them requires dedicated, end-to-end ownership of their data security posture. Asking questions like what data is collected, why, how long it’s retained, and how it flows between systems. As Business Systems Security Analyst, you will own this space by establishing continuous data governance, SaaS integration governance, and identity & access management across our business systems. Helping Wrike stay proactive and prevention-focused rather than reactive. Your Impact: Own data governance across business systems: what’s collected, why, retention, and data flows between systems Govern SaaS integrations: inventory, risk assessment, and secure onboarding/offboarding of third-party tools Manage and review access provisioning and deprovisioning across integrated SaaS platforms, ensuring least-privilege principles are enforced throughout the identity lifecycle Oversee SSO configurations, OAuth scopes, and service account permissions across business-critical systems, identifying overprivileged accounts and stale access Monitor and help harden the security posture of business-critical SaaS platforms and their connected tools Conduct periodic access reviews and certifications for SaaS platforms, with a focus on privileged and third-party system accounts Conduct security reviews of integrations from a data flow perspective before they connect to business-critical systems, including evaluating IAM implications such as API keys, OAuth tokens, and service accounts Partner with system owners to remediate risks and embed security into business processes Focus on AI-driven integration workflows: MCP, A2A, and emerging agent-based protocols Your Qualifications: Experience securing SaaS business platforms and their integrations, including identity and access management across those environments Solid understanding of data governance principles: data classification, retention, and data flow mapping Technical hands-on skills: ability to independently investigate configurations, permissions, API connections, and logs across SaaS platforms Knowledge of integration best practices: secure API design, least-privilege service accounts, token/secret management, and integration lifecycle management Understanding of AI tooling and its security implications: how AI-powered tools access, process, and store business data Experience with third-party/vendor risk assessment and SaaS security posture management Ability to work cross-functionally with business system owners (Sales Ops, Marketing Ops, RevOps) Standout Qualities: Hands-on experience with SSPM tools or Salesforce security tooling Familiarity with OAuth/API integration security and supply-chain risk Experience with AI-driven data flows and integrations (e.g., MCP, A2A, agent-based workflows) Knowledge of Salesforce is a strong plus Team Dynamics: You will be joining Wrike's 15-member global Security team led by Maksim Pekuryn, Director of Security. You will report directly to Swen Groeneveld, Head of Security Operations, whose 8-person sub-team includes Security Engineers, Application Security, and SOC specialists. You'll also work closely with cross-functional partners in RevOps, Marketing, and Legal. Our Work Style: Tech stack: Salesforce, Marketo, Salesloft, OAuth integrations, connected apps, and related business SaaS tooling. Collaborative environment working closely with RevOps, Legal, and Marketing teams. Hybrid mode. Benefits & Perks: 25 working days of paid vacation Sick Leave Compensation (5 Uncertified + 10 Certified Days) Parental Leave: Fully Paid Maternity / 4 Weeks Paid Paternity 2 Volunteer Days Medical Insurance (Employees + Dependents) Life Insurance (Employees) Provident Fund Hybrid Working Model School Allowance (Up to €600/month for school aged kids) Simcard w/ Unlimited Internet Access for active employees Office Lunch Allowance (via Wolt) on Wednesdays / Thursdays Work Permit, Blue Card & Naturalization Support What's Next? Recruiter Screen (30 mins) Department Interview / Technical Discussion (60 mins) Cultural Interview with Hiring Manager, CISO, and HRBP Your recruitment buddy will be Aleksandar Chernev , Senior Technical Recruiter. #LI-AC1 Who Is Wrike and Our Culture We’re a team of innovators and creators who solve the complex work problems of today and tomorrow. Hybrid work mode Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations. While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection. Our persona 💡  Smart: We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched. 💚  Dedicated: We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too! 🤗  Approachable: We're friendly, easy to get along with, considerate, and helpful. Our culture and Values 🤩 Customer-Focused We care about our customers. We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind. 🤝 Collaborative We work as one and win together, each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement. 🎨 Creative We strive to succeed through continuous innovation. It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions. 💪 Committed We believe in ownership at all levels of the organization, by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth. Check out our LinkedIn Life Page , Company culture page , Instagram , Wrike Engineering Team , Medium , Meetup.com , Youtube for a feel for what life is like at Wrike.

Location: Remote, Singapore GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Senior Manager, Customer Success Architects , you will lead a distributed Asia Pacific team of Customer Success Architects and Customer Success Managers that help customers realize value from GitLab through strong adoption, measurable outcomes, and trusted partnership. You will partner closely with both executive sponsors and day-to-day end users/practitioners to drive adoption and measurable outcomes. Reporting to the Sr Director of Customer Experience, APJ , you will coach Customer Success Managers & Customer Success Architects to support account health across onboarding, adoption stages, executive business reviews, and renewals, while also improving how the team works. This is a people leadership role with broad scope: you will develop talent, strengthen customer relationships, and partner across Sales, Product, Engineering, and other teams so customers are supported through growth, change, and escalation. What you'll do Lead a team of Customer Success Architects & Customer Success Managers focused on customer adoption, account health, customer satisfaction, and advocacy. Ensure delivery of the Success package entitlements and increase value by driving usage and consumption Coach team members through regular feedback, development support, and career growth conversations to strengthen knowledge, communication, and execution. Partner with the Sr Director of Customer Experience APJ and Sales stakeholders  to define team goals, clarify responsibilities, and align priorities with company direction. Manage resource assignments, staffing levels, and hiring activity to support team coverage and customer needs. Develop senior-level relationships with customers and support the team in building trusted advisor partnerships. Collaborate with Sales, Product Management, Engineering, Professional Services, Renewals and other internal teams to create a consistent customer experience. Support customers during escalations by working with other leaders to coordinate clear, effective responses. Improve the processes and tools used by the team and oversee initiatives tied to objectives and key results. What you'll bring Experience leading customer-facing delivery teams in software, technology, consulting, sales, or customer success environments preferably in DevOps or related domain. Ability to guide teams that drive software adoption and manage customer relationships across onboarding, adoption, business reviews, and renewals. Knowledge of software development lifecycle practices, related tools, and agile or DevOps ways of working. Familiarity with cloud or container technologies such as Kubernetes and Docker, application security concepts such as static application security testing (SAST) and dynamic application security testing (DAST), or cloud platforms such as Amazon Web Services (AWS), Google Cloud Platform (GCP), and Microsoft Azure. Skill in translating strategy into clear initiatives, coordinating execution, and tracking delivery across competing priorities. Capability to lead distributed teams across regions, cultures, and lines of business, while working effectively with senior executives and external stakeholders. Willingness to travel occasionally for customer meetings and team events, as needed. Strength in communication, coaching, feedback, delegation, planning, and process improvement. Warmth and care in your leadership approach—able to coach with empathy and build trust on a human level. Interest in candidates with transferable experience who can connect technical concepts to business value and collaborate well across functions. About the team On the Customer Success Management team, we are accountable for success bookings, customer adoption, measurable outcomes, customer satisfaction, and building customer advocacy across GitLab. We also act as a key connection point between customers and the broader GitLab ecosystem, helping streamline collaboration with Product Management, Engineering, Sales, Professional Services, and other partners. In this role, you will manage a team in Asia Pacific while collaborating asynchronously with stakeholders across regions, with a focus on helping customers succeed at scale and improving how the organization supports them. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Belgrade, Serbia We are looking for a Senior Head of Customer Support, not a conventional CS Manager or strong Team Leader. The person will own the complete Customer Support function, manage the existing team leaders and agents in Serbia, and participate actively in AloPlay’s leadership forum. Key Responsibilities: Proven ownership of a substantial 24/7 Customer Support operation within iGaming. Experience managing team leaders, QA, scheduling, performance and multi-brand support, not only managing agents directly. Strong leadership presence and the ability to stabilize, develop and hold an existing management team accountable. A highly structured and process-driven approach, including building SOPs, decision trees, escalation flows, knowledge bases and governance controls. Ownership of QA methodology: scorecards, sampling, critical failures, coaching, retraining and measurable follow-up. Strong critical thinking and the ability to identify systemic flaws, operational gaps and risks before they become incidents. Experience working across CS, Payments, Risk/Fraud, VIP, CRM, Product, Technical, Legal and Compliance. Good understanding of KYC, AML, Responsible Gaming, withdrawals, account restrictions, bonus abuse, complaints and sensitive player escalations. Requirements: Strong judgment regarding player-facing communication. One incorrect response can create significant legal, regulatory, PSP, reputational or commercial exposure, particularly in markets where the brand does not hold a local license. The confidence to challenge unsafe instructions from VIP, Payments or other managers and escalate material risks immediately. Ability to contribute beyond CS and take responsibility as a member of the company’s leadership structure. Data-driven management with clear KPIs, dashboards, root-cause analysis and evidence-based decisions. Proven experience implementing AI and automation at a meaningful operational level, not simply using ChatGPT. Ability to use AI for large-scale conversation analysis, automated QA, sentiment and risk detection, contact-reason classification, knowledge-base optimization, chatbot/self-service development and identification of problematic agent wording. Understanding of AI governance, including accuracy testing, human review, access controls, sensitive-data protection, version control and prevention of unsafe automated responses. Ability to assess existing systems such as Freshdesk objectively and recommend configuration, integration or replacement only after producing a clear operational and financial business case. Strong people-management skills: recruitment, onboarding, training, coaching, performance improvement and disciplinary management. Comfortable working from Serbia and travelling to Cyprus for management and leadership meetings. By joining us, you can expect: Competitive salary with attractive commission structure​. Top tier training provided by industry leading experts. Opportunity to grow within a fast-expanding international company. Positive and supportive team environment. Comfortable office space in central Belgrade. Private healthcare plan. Happy hour. Apply now and let’s achieve success together Apply at https://aloplay.bamboohr.com/careers/112?source=aWQ9MTg%3D to become a member of our amazing team! We appreciate all applicants' interest in our open position. Due to the large number of applications, only those who are being considered for the role will be contacted. All applications will be handled with the utmost confidentiality.

Location: Limassol, Cyprus AloPlay is looking for an experienced, hands-on QA leader to take full ownership of quality assurance across our iGaming platform. This is a leadership position responsible for consolidating our existing QA teams into one effective organization, establishing company-wide testing standards, and ensuring the reliability, functionality, and quality of our platform, products, integrations, and player-facing experiences. The successful candidate will combine strong technical QA expertise, deep iGaming platform knowledge, analytical thinking, operational understanding, and proven leadership capabilities. We are looking for someone who goes beyond managing test execution: a proactive leader who identifies risks, challenges assumptions, improves processes, and drives measurable improvements in product quality. A major focus of the role will be implementing modern testing practices, including automation-first approaches and the extensive practical use of AI-powered tools to improve testing efficiency, coverage, and delivery speed. Key Responsibilities: 1. QA Leadership & Organization Lead and consolidate existing QA teams into a unified QA organization. Establish clear responsibilities, ownership, and accountability across QA activities. Manage, mentor, and develop QA engineers, team leads, and automation specialists. Evaluate existing team capabilities, identify gaps, and optimize resource allocation. Establish a culture of critical thinking, proactive problem-solving, and continuous improvement. Build scalable QA processes that support AloPlay's growing portfolio of B2B clients and brands. Maintain a hands-on approach to critical testing activities, technical challenges, and complex investigations. 2. End-to-End iGaming Platform Quality Take responsibility for the QA strategy and testing coverage across the entire AloPlay ecosystem, including: Player-Facing Platform Registration, login, authentication, and account management. Player onboarding and verification processes. Deposits, withdrawals, cashier functionality, and payment methods. Casino and sportsbook player journeys. Bonuses, promotions, free spins, and loyalty features. CRM communications, engagement campaigns, and retention flows. Mobile, desktop, browser, and device compatibility. UI/UX functionality, usability, and player experience consistency. Back Office & Operational Systems Back-office functionality, user permissions, and operational workflows. Casino and sportsbook management functionality. PSP integrations, payment routing, and transaction flows. CRM and bonus configuration and execution. Reporting, data accuracy, and operational dashboards. Player account management and customer support tools. Third-party provider integrations and related operational processes. Multi-Brand & Multi-Market Environment Validate functionality across multiple brands, configurations, GEOs, and currencies. Ensure new brand launches meet defined quality standards. Identify configuration-related defects and inconsistencies. Establish reusable testing frameworks that support scalable brand deployment. 3. QA Strategy, Processes & Quality Governance Define and implement a company-wide QA strategy. Establish standardized testing methodologies, procedures, and documentation. Implement risk-based testing and prioritize critical business and player flows. Define clear testing requirements and acceptance criteria. Establish release quality gates and measurable go/no-go criteria. Ensure appropriate functional, regression, integration, API, exploratory, and end-to-end testing coverage. Introduce structured root-cause analysis and preventive actions for recurring production defects. Continuously evaluate testing effectiveness and identify opportunities for improvement. Maintain visibility over product quality, outstanding defects, and release risks. 4. Automation & AI-Driven Testing A key expectation of this position is to significantly increase the effectiveness and efficiency of QA through automation and AI. Responsibilities include: Define and execute a practical QA automation strategy. Identify repetitive, high-volume, and business-critical testing scenarios suitable for automation. Expand automated regression, API, integration, and end-to-end testing coverage. Integrate automated testing into development and CI/CD pipelines. Introduce and actively evaluate AI-powered testing solutions, including tools such as Claude and other relevant technologies. Explore AI-assisted test-case generation, automated script creation, test maintenance, defect analysis, and regression optimization. Reduce manual testing effort where automation can deliver reliable results. Establish measurable automation targets and continuously assess their effectiveness. Ensure automated tests are reliable, maintainable, and provide meaningful coverage. The objective is not simply to introduce AI tools, but to demonstrate measurable improvements in testing speed, quality, and efficiency. 5. Release Quality & Production Reliability Work closely with Engineering, Product, and Operations to ensure releases meet defined quality standards. Establish release-readiness criteria and provide independent QA assessments. Coordinate testing activities across multiple development teams and projects. Ensure critical player and operational journeys are validated before production releases. Establish effective smoke-testing and post-release verification processes. Monitor production defects and identify recurring quality issues. Participate in production incident investigations and root-cause analysis. Drive preventive improvements to reduce production defects and operational disruptions. Escalate significant quality risks with clear evidence and recommended actions. 6. Operational QA & Cross-Department Collaboration Work closely with Casino, Sports, PSP, CRM, Customer Support, Product, and other operational departments. Understand critical business processes and translate operational risks into structured testing requirements. Establish testing procedures for new integrations, configuration changes, and operational functionality. Ensure testing covers real-world business scenarios rather than only technical requirements. Challenge unclear requirements, incomplete solutions, and potentially problematic business logic. Collaborate with department managers to identify recurring issues and improvement opportunities. Ensure operational incidents and player complaints contribute to ongoing QA improvements. 7. Quality Analytics & Performance Management Define and maintain clear QA KPIs and performance dashboards. Measure defect leakage into production, defect severity, test coverage, automation effectiveness, and release quality. Track recurring defects and identify underlying patterns. Analyze production incidents and operational issues to identify systemic weaknesses. Use data to prioritize QA resources and testing activities. Provide regular quality reports, risk assessments, and improvement recommendations to the VP R&D. Demonstrate measurable improvements in product stability, testing efficiency, and delivery reliability. Mandatory Experience 6+ years of professional QA experience, including at least 2 years in a QA leadership or management position. Strong, practical experience within the iGaming industry, preferably with a B2B casino or sportsbook platform provider. Proven experience managing QA engineers and coordinating testing across multiple products or development teams. Strong understanding of casino, sportsbook, payments, bonuses, CRM, and player-facing platform functionality. Demonstrated experience building or significantly improving QA processes and testing frameworks. Strong knowledge of functional, regression, integration, API, exploratory, and end-to-end testing. Practical experience with test automation frameworks and automated testing strategies. Good understanding of web technologies, APIs, databases, and modern software development practices. Experience working with Agile development teams and CI/CD pipelines. Strong analytical capabilities, critical thinking, and structured problem-solving skills. Ability to independently identify quality risks and challenge technical or business decisions. Proven ability to prioritize effectively and deliver results in a fast-paced environment. Strong communication, stakeholder management, and leadership skills. Hands-on technical capability and willingness to investigate complex issues directly. AI & Automation Expectations Practical experience implementing or managing QA automation. Familiarity with AI-assisted development or testing tools. Ability to evaluate and introduce AI solutions into QA workflows. Understanding of the opportunities and limitations of AI-generated tests. A clear mindset toward reducing repetitive manual work and improving QA productivity through technology. Technical Knowledge Experience with several of the following: Playwright, Cypress, Selenium, or similar automation frameworks. REST APIs and Postman. SQL and database validation. Git and CI/CD pipelines. Jira, Confluence, TestRail, Xray, or similar tools. Browser developer tools and network debugging. JavaScript/TypeScript or other relevant scripting languages. AI-assisted tools such as Claude, GitHub Copilot, or equivalent solutions. Kafka or other event-driven architectures. Preferred Qualifications Experience working for a B2B iGaming platform provider. Experience managing QA across multiple brands, jurisdictions, or markets. Experience testing payment systems, casino integrations, and complex bonus engines. Experience implementing automation and AI-driven improvements with measurable results. Familiarity with production monitoring, incident management, and quality analytics. By joining us, you can expect: A unique opportunity to build a career in a global, fast-growing company. An attractive remuneration package, based on qualifications and experience. Continuous learning and development opportunities. Company-wide events and team activities, fostering a fun and supportive work environment. Wolt monthly allowance. Snack Heaven! Our fully equipped kitchen offers free snacks, fruits, and beverages. Medical and wellness app, supporting both mental and physical well-being! Apply now and let’s achieve success together Apply at https://aloplay.bamboohr.com/careers/111?source=aWQ9MTg%3D to become a member of our amazing team! We appreciate all applicants' interest in our open position. Due to the large number of applications, only those who are being considered for the role will be contacted. All applications will be handled with the utmost confidentiality.

Location: London, UK We are looking for a Data Architect who can design and guide the implementation of robust data solutions in a travel-focused environment. You will play a key role in shaping data architecture decisions, working closely with stakeholders, and ensuring that solutions align with business objectives and industry standards. This role combines hands-on architecture design with client-facing responsibilities and involvement in pre-sales activities. This is a Principal-level role responsible for solution architecture focused on the data context. Key areas include: Data Governance (DG) and Data Management (DM); Data structures and modeling; Data security practices; Architectural best practices; Integration patterns; Non-functional requirements in the data context. Drive direct communications with business stakeholders Elaborate on all technical aspects for the development team, justify any architectural decision Lead implementation of the solutions from establishing project requirements and goals to solution "go-live" Guide clients through complex data transformation initiatives and ensure successful outcomes Participate in the entire cycle of sales pre-sales activities Lead solution architecture evaluation and assessment activities 5+ years of experience in a Data Architect or Data Engineering role, or 5–10 completed projects Background in Data Governance and Data Management Experience working with cloud platforms (Azure, AWS, or GCP) Experience with data warehouse / data platform technologies (Snowflake, Databricks) Strong SQL skills, with the ability to design, write, and maintain complex SQL queries Experience in the Travel domain Experience building data pipelines, including ETL design, implementation, and maintenance Knowledge of data management fundamentals, including data modeling, data quality, metadata management, data warehouse/lake patterns, and distributed systems Excellent communication skills Sales or pre‑sales experience Understanding of sales engineering/consulting roles Familiarity with value propositions in Data & Analytics sales

Location: Poland; Lithuania; Latvia; Georgia; Kazahstan, Kazakhstan; Belgrade, Serbia About us Carazo Enterprise SL is a luxury brand distribution company established in 2012, known for high-quality service and best-in-class distribution channels for the brands we represent. Our success is built on modern infrastructure and smart organizational and technological solutions. We currently operate multiple legal entities across multiple jurisdictions across the EU, Latam, and the USA — and are looking for an experienced professional to take ownership of our Shopify, HubSpot, integrations, and related technical projects. About the role Our online store runs on Shopify, and our sales and customer-service processes run on HubSpot. Development and integration work is handled by external agencies and freelancers. We are creating a dedicated internal role for one person who will own the technical side of Shopify, HubSpot, and the integrations between them, while also managing the external technical resources responsible for more complex work. You will combine hands-on technical knowledge with strong project and vendor management skills. You should be comfortable making minor technical adjustments, configurations, troubleshooting issues, and handling routine system administration independently. For larger or more complex configurations, automations, integrations, or development work, your role will be to understand the business and technical requirements, define the scope, prepare clear specifications, coordinate the appropriate external specialists, oversee implementation, and verify the completed work before it goes live. You will report directly to the CEO and have clear ownership of the systems, projects, and technical coordination within your area. What you will do Shopify and catalogue • Configure and maintain the store, including products, variants, prices, collections, and metafields. • Manage bulk imports and exports and support B2B price lists and customer accounts. • Manage apps and checkout settings, including rules for regulated products. • Make minor configuration and technical adjustments independently where appropriate. • Troubleshoot routine Shopify issues and identify when external technical support is required. Integrations and automation • Own the Shopify-HubSpot integration and ensure accurate synchronization of customers, companies, and orders. • Understand and oversee integrations with payments, shipping, WhatsApp (Wati), and other tools through apps, APIs, webhooks, Zapier, Make, or similar technologies. • Maintain Shopify Flow and HubSpot Workflows and make routine adjustments where appropriate. • For more complex integrations and automations, assess requirements, define the technical scope, coordinate external specialists, and oversee implementation. • Monitor integrations, identify errors or failed processes, and coordinate resolution where external technical support is required. HubSpot / CRM • Manage pipelines, deal stages, properties, tags, and customer tiers. • Set up and maintain user roles, permissions, reports, and dashboards. • Maintain data quality, including duplicate management, merges, and consistent records. • Handle routine CRM configuration and administration independently. • Coordinate more complex CRM changes or development work with external specialists when required. Technical project and vendor management • Translate business requirements into clear technical requirements and specifications. • Assess whether a task can be handled internally or requires external technical expertise. • Identify and coordinate external developers, agencies, freelancers, or other technical specialists. • Obtain estimates, implementation plans, and timelines from external providers. • Track project scope, deadlines, budgets, dependencies, and changes. • Review and test completed work against the agreed requirements. • Formally verify and accept deliveries before go-live. • Ensure that external technical work is properly documented and maintainable. Control and documentation • Maintain documentation of systems, integrations, configurations, workflows, and access rights. • Control administrative permissions and external vendor access. • Monitor system performance, synchronization issues, and errors. • Ensure that technical changes are documented and properly handed over. • Maintain a clear overview of the Shopify, HubSpot, and broader e-commerce technology environment. Your first 90 days • Consolidate our HubSpot environment into one working system. • Ensure every Shopify order, customer, and company is recorded correctly in HubSpot, with no duplicates. • Implement market and tier tags and B2B pricing consistently across Shopify and HubSpot. • Integrate WhatsApp (Wati) with HubSpot. • Audit and clean the product catalogue and establish one standard for product changes. • Map all systems, apps, and integrations and establish role-based access and documented handover. • Review existing technical processes and external vendor arrangements and establish clear ownership, documentation, and working processes. Requirements We verify these requirements. Please read them carefully before applying. • 3+ years of hands-on technical Shopify experience. You can demonstrate live stores and clearly explain your exact contribution to each. • Experience with Shopify integrations with CRM, ERP, or third-party systems. You can explain at least one integration step by step, including the systems involved, implementation method, challenges, and outcome. • Strong technical fluency: you can read and make basic edits to Liquid and JSON and understand metafields/metaobjects, Shopify Flow, and the Shopify app ecosystem. • Strong project and vendor management experience: you have written technical specifications, gathered estimates, coordinated external developers or agencies, tested deliveries, managed deadlines and budgets, and overseen implementation. • Hands-on experience with bulk catalogue operations using Matrixify or CSV. • English B2+ with clear written and verbal communication. • Ability to distinguish between technical work you can handle independently and work that requires specialized external expertise. Strong advantages • Hands-on HubSpot experience (Sales/Service Hub, pipelines, workflows, permissions). • Shopify Plus and/or Shopify B2B. • Experience in regulated or age-restricted e-commerce. • Multi-market experience (US and EU). • Russian and/or Spanish. This role is not a fit if you are: • A pure developer who is primarily focused on writing code and has limited project or vendor management experience. • A pure project manager without strong, hands-on Shopify technical knowledge. • A theme/design or marketing-focused Shopify profile without broader technical and systems experience. • Experienced only in WordPress/WooCommerce or local CRMs, with no substantial Shopify experience. • Someone who expects external developers to handle all technical troubleshooting and routine system administration without being able to understand or manage the underlying systems. Benefits • Format: Remote, full-time, contractor (B2B) agreement. • Compensation: €2,500–€3,000 gross per month. • Probation: 3 months. • Working hours: 9:00 AM to 6:00 PM Madrid time (daily overlap with Spain/CET and teams in the Americas) What to send us • CV and LinkedIn profile. • Links to live Shopify projects and a description of your exact contribution to each. How we hire 1. Application review 2. Recruiter interview – motivation, communication, English, technical ownership, and overall fit. 3. Portfolio and experience verification, plus a practical case based on a real task from our business. 4. Interview with the hiring manager. 5. References from at least two previous employers or clients (B2B). If you meet the requirements and believe your experience is a strong match for this role, we would be happy to hear from you. We look forward to receiving your application!

Location: São Paulo, Brazil; Belo Horizonte, Brazil; Curitiba, Brazil; Rio de Janeiro, Brazil; Porto Alegre, Brazil Top 3 Reasons To Join Us International Environment 100% Remote Working on the latest tech for the Insurtech Market Leader About Us At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone. We are a leading global no-code insurance platform for health, life, and P&C We’re the winner of the Insurtech of the Year in all of Asia and other awards globally We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world We are fully funded and backed by reputable VC funds and strategic institutional investors We have a global presence in Asia, EMEA and the Americas We’ve grown our annualized revenue by over 30x since January 2021 We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world About the Role A cloud technology-focused individual providing design and delivery expertise for forward-looking solutions in a modern cloud-based insurance environment. The successful candidate will work directly with clients, assessing their needs, designing tailored solutions, and supporting business initiatives in alignment with defined roadmaps. This role is technology agnostic but emphasizes solutions leveraging heavily on AWS and/or GCP environments, incorporating elements of open-source, PaaS, and SaaS components. What You Will Do Engage with clients to understand their requirements and advise on appropriate solution architectures Collaborate with Product Managers to ensure alignment between client needs and solution design Work closely with Delivery Managers to oversee the architecture approach during solution deployment Explore a range of possibilities and creative alternatives to identify the most effective solutions Ensure that designed solutions are implemented in accordance with client expectations and company standards Assist in identifying, specifying, and selecting off-the-shelf components to meet client needs Provide ongoing support and guidance to clients throughout the implementation process Maintain awareness of industry trends and emerging technologies to continuously improve solutions Required Skills and Knowledge At least 6 years of professional experience in solution architecture design and delivery roles in the insurance vertical with exposure to multiple lines of business Experienced in delivering cloud-based technology product solutions in an enterprise environment Ability to assist in defining and socialising a product/enterprise roadmap Ability to translate client requirements into actionable steps and solution architectures Understand business architecture models & patterns Has designed and implemented innovative and creative solutions to business problems Can think "outside the box", but also be able to understand the business constraints that lead to “in the box” approaches Understand the optimum approaches for cloud-based applications with high availability and highly scalable solutions Experienced in designing solutions in a Relational DB and noSQL environment Experienced in designing for API & Micro-services centric environments Demonstrated capability to self-learn new technology trends and approaches Ideally has experience or understanding of the benefits of low-code platforms While the Solution Architect is not expected to build the solutions experience of multiple development languages & various DB engines will be advantageous Exposure to authentication and authorisation concepts (SSO, SAML integration, identity federation etc) Excellent communication skills, both written and verbal Required Competencies Must be equally comfortable discussing the solution strategies and enterprise roadmap with people at all levels of our organisation and CxO to project-level teams in our clients Strong analytical skills & ability to understand and collect business requirements from corporate clients. Strong ability to build the value proposition and solution documents, and in some cases, the business case for a corporate client. Relationship management experience with corporate clients. Excellent organisational, interpersonal & communication skills and an ability to engage audiences Excellent decision-making and judgment skills Understanding of insurance business processes across all areas and at least two lines of business Maintains direction and focus through proactive planning and organized approaches to work Certification in one architecture discipline (TOGAF, Zachman, etc.) is a distinct advantage Certification in one cloud environment is a distinct advantage with a broad knowledge and experience of the cloud platform’s capabilities A high proficiency in working in English as your primary language Why You'll Love Working Here Paid Annual Leaves Annual Performance Bonus Health Insurance Remote Work Allowance Anniversary Bonus Stock Options (after 6 months) Company activities and events Learning and development plan CoverGo Company Video By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s Privacy Notice and you consent to the processing of your data as part of this application.

Location: Warsaw, Poland; Kraków, Poland; Vilnius, Lithuania; Riga, Latvia; Budapest, Hungary RateHawk is part of Emerging Travel Group — a pioneering travel-tech company also known for its two other brands, ZenHotels and Roundtrip, spanning over 220 markets worldwide. Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone. As a Junior Account Manager , you will play a pivotal role in maintaining and developing relationships with our clients and consolidating our presence on the local market. This is an IC role, not a Team Lead position. This is a remote vacancy open to candidates residing in Poland, Lithuania, Latvia and Hungary . What You’ll Do: Maintain and develop collaborative relationships with existing and newly contracted partners, including tour operators, travel agencies, travel management companies, and online travel agencies, with the objective of increasing partner performance and engagement. Collaborate with the sales function to identify, assess, and support growth opportunities in the defined territory, contributing expertise on market trends and partner needs. Conduct follow-up communications with current and prospective partners for the purpose of providing system training and enhancing partners’ understanding and utilization of provided platforms. Position and promote the client’s brand within the travel trade sector through the delivery of ongoing product presentations and representation at relevant industry networking events. Advise on the resolution of incident-related matters affecting partners, facilitating support and ensuring timely communication between involved parties. Oversee payment-related processes on behalf of the client, including the verification and control of transactions, and provide recommendations to ensure the accuracy and integrity of payment operations. Prepare and submit regular comprehensive reports utilizing the client’s CRM and internal systems, offering analysis and insights regarding partner activities, market developments, and other relevant metrics. Requirements Must have: Relevant Experience. Minimum of 1 year of successful experience in account or customer management, or in business development for B2B companies within the travel industry; Market Knowledge. Understanding of the region's travel market, including B2B travel networks (tour operators, travel agencies, travel management companies, OTAs); Language knowledge . Fluent in English, and either Lithuanian, Latvian or Polish, other languages are advantageous. Travel Requirements. Up to 10% of travel time may be required; Analytical skills. Used to data-driven decision-making, metrics-driven and good with numbers; Personal skills. Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with the fast-changing business environment, teamplayer; International mindset. Ability to understand and work across a wide range of cultural contexts reflecting ETG’s global presence; Note: only CVs in English will be considered. Benefits Flexible schedules and opportunity to work remotely. Ambitious and supportive team who love what they do, appreciate each other, and grow together. Internal programs for adaptation and training, development of soft skills, and leadership abilities. Partial compensation for participating in external training and conferences. Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world. Corporate prices on hotels and travel services. MyTime Day Off - an extra non-working day without loss of compensation. Learn more about our data protection practices in our Privacy Policy: https://www.emergingtravel.com/career/hr-policy/

Location: Buenos Aires, Argentina; Medellín, Colombia; Bangalore, India; Guadalajara, Mexico; Lahore, Pakistan Workplace: fully We’re a remote, product-focused startup building AI- and algorithm-driven systems, and we’re looking for a strong Backend Django Engineer who loves clean data models, well-designed APIs, and clever algorithms. You’ll own core backend features end-to-end: from modeling the data to implementing the logic and exposing it through fast, reliable services that ship to users quickly, working with a small distributed team across several countries. 💰 $100 Bonus Opportunity: Candidates who successfully complete the coding assessment and meet our quality standards may be invited to an additional evaluation stage. Candidates who successfully pass this stage and are selected to proceed to the final interview will receive a $100 bonus . To be considered for the assessment, please submit your resume through this job application. If your resume is approved, we’ll send you the coding assessment with further instructions. What You’ll Do Design and implement backend services and APIs using Python + Django (and DRF or similar). Model and evolve our domain in the database with clean, well-structured schema s and relationships. Implement algorithmic/AI logic in the backend (e.g., scoring, ranking, routing, decision rules). Write pragmatic, production-ready code that’s easy to reason about and iterate on. Optimize for correctness and performance : efficient queries, smart indexing, and lean responses. Work with the team to turn product ideas into concrete technical designs and endpoints. Help shape how we build things: patterns, conventions, and how we ship and iterate as we grow. What We’re Looking For Strong experience building backend applications with Python + Django . Solid understanding of relational data modeling and SQL (we use PostgreSQL). Comfortable designing and building RESTful APIs (bonus if you’ve used DRF or similar frameworks). Experience working on non-trivial business logic or algorithms (e.g., decision flows, scoring rules, optimization logic). Good instincts around performance : understanding query behavior, avoiding obvious pitfalls, and using caching when it counts. A startup mindset : comfortable with ambiguity, moving fast, and iterating based on real- world feedback. Ability to work independently in a remote environment and communicate clearly. Bonus Points For Experience in startups, side projects, or hackathons where you’ve had to ship scrappy solutions fast. Background in algorithms, optimization, or data-heavy systems. Experience with Google Cloud Platform (GCP) in production. Familiarity with Redis (caching, queues) and PostgreSQL at some scale. Exposure to containers and orchestration (Docker, Kubernetes) and/or serverless on GCP. This role is a central piece of our backend roadmap , and we’re aiming to fill it quickly once we meet the right person. If it resonates with you, go ahead and apply now. Send us your resume to start the assessment process (and get a chance at the $100 bonus).

Location: Vienna, Austria About Us Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance. Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution. Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services. Position Overview We are looking for an Senior STR / Investigations Specialist to conduct financial crime investigations and support the preparation of Suspicious Transaction/Activity Reports (STRs/SARs). The role will be responsible for analysing escalated cases, assessing suspicious activity, documenting investigation conclusions and preparing high-quality regulatory reports for review and approval. Key Responsibilities Conduct end-to-end financial crime investigations arising from transaction monitoring, internal escalations and other AML controls. Analyse transaction activity, customer profiles, KYC information, on-chain activity and other relevant data to identify potential suspicious activity. Prepare clear and well-supported investigation conclusions, including recommendations on whether cases should be escalated for STR/SAR filing. Draft STR/SAR narratives and supporting documentation in accordance with internal standards and applicable regulatory requirements. Ensure assigned investigations and STR/SAR cases are completed accurately and within required timelines. Identify complex, high-risk or unusual cases and escalate them to the STR / Investigations Manager or relevant MLRO. Maintain complete and accurate case records with clear audit trails and supporting evidence. Work with Transaction Monitoring, KYC, AML Operations and other Compliance teams to obtain information required for investigations. Identify emerging typologies, recurring risk patterns and potential control gaps observed through investigations. Support quality reviews, regulatory enquiries, audits and remediation activities relating to investigations and suspicious transaction reporting. Requirements 3+ years of relevant experience in AML, transaction monitoring, financial crime investigations or suspicious transaction reporting. Practical experience investigating unusual or suspicious transaction activity and documenting investigation outcomes. Familiarity with STR/SAR preparation and regulatory reporting requirements. Strong understanding of AML/CFT principles, investigation methodologies and financial crime typologies. Experience using transaction monitoring, case management or blockchain analytics tools. Experience in digital assets, crypto, fintech, payments or financial services is preferred. Strong analytical, written communication and documentation skills. Comfortable working across multiple jurisdictions, deadlines and case priorities. Profile Strong investigative mindset and attention to detail. Able to assess complex information and form clear, evidence-based conclusions. Comfortable escalating concerns and challenging information where something does not appear consistent. Hands-on, organised and able to manage a high-volume investigation queue. Strong focus on quality, accuracy and regulatory defensibility. Interested in crypto and digital assets, with a willingness to develop deeper knowledge of blockchain-based financial crime risks. Comfortable using technology and AI tools to improve investigation quality, consistency and efficiency. Why Join Us At Bybit, we are committed to fostering a supportive and enriching work environment. Our benefits include: - Study Growth Fund: We support your professional development and continuous learning. - Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation. - Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world. - Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company. - Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.

Location: Madrid, Spain Workplace: hybrid Are you ready to join our digital revolution journey?    At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.   Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.   With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career. We are looking for an experienced and operationally sharp Security Operations & Incident Response Analyst (L3) to join Aleph's global IT Security team. Reporting to the Global CISO, you will be the first line of defence when incidents occur and the engine behind the team's threat detection and response capabilities. You will own the end-to-end incident response process, lead threat hunting and intelligence activities, and manage the vulnerability and identity governance programmes — ensuring Aleph is both able to detect threats quickly and respond to them effectively across a complex, globally distributed environment. What you'll do: Incident Response Own and coordinate the end-to-end incident response process : identification, triage, containment, eradication, recovery, and post-incident review (lessons learned). Serve as the primary point of contact for security incidents escalated from IT Operations, the Security Engineer, and external sources. Maintain and continuously improve incident response playbooks for the most relevant threat scenarios (ransomware, phishing, account compromise, data breach, insider threat, etc.). Manage the security incident log and register : track all incidents, document timelines and actions, and produce trend analysis and reporting for the CISO. Coordinate with external SOC or MDR providers where applicable: review daily reports, validate alert quality, and manage escalation workflows. Data Breach Management Lead data breach investigations : scope the breach, gather and preserve evidence, assess PII exposure, and coordinate response with Legal, Privacy, and HR. Produce breach investigation reports with findings, root cause, and recommendations. Threat Hunting & Intelligence Conduct proactive threat hunting across the environment: develop hypotheses based on threat intelligence, search for indicators of compromise (IoCs), and investigate anomalous behaviour. Manage the Threat Intelligence function : track relevant threat actors, TTPs (MITRE ATT&CK), and sector-specific threat campaigns; integrate intelligence into SIEM/XDR detection rules and hunting queries. Produce threat intelligence summaries and briefings for the CISO and relevant stakeholders. Vulnerability Management Own the vulnerability management programme : schedule and execute periodic vulnerability scans across infrastructure, endpoints, and cloud environments. Analyse scan results, prioritise findings by risk and exploitability, and coordinate remediation with IT Operations within agreed SLAs. Track remediation progress, produce vulnerability metrics, and report status to the CISO. Validate remediation effectiveness through re-scanning and spot-checks. Identity & Access Management (IAM) Manage periodic access reviews : coordinate with system owners and HR to review and certify user permissions across critical systems, ensuring least privilege is maintained. Oversee the Privileged Access Management (PAM) programme: define PAM policies, monitor privileged account usage, and review access rights for administrator-level accounts. Investigate and respond to identity-related anomalies and access policy violations. What we are looking for: 3–5 years in a SOC analyst, incident response, or security operations role, with at least 1–2 years at L3 level is a plus. Experience implementing or managing IAM and PAM solutions Experience working within international or multinational environments. Hands-on experience with incident response engagements (internal or consulting) is strongly valued. Relevant certifications: GCIH, GCFE, GCFA, CEH, CompTIA CySA+ , or equivalent. OSCP is a plus. Strong hands-on experience with SIEM platforms (alert triage, rule writing, query development) and EDR/XDR tools . Solid knowledge of the MITRE ATT&CK framework and its application to threat hunting and incident response. Experience conducting vulnerability scans using tools such as Tenable Nessus, Qualys, Rapid7, or similar. Familiarity with IAM and PAM concepts and platforms (e.g. CyberArk, BeyondTrust, Azure PIM, or equivalent). Experience with digital forensics and incident response (DFIR) methodologies: evidence collection, log analysis, and timeline reconstruction. Knowledge of threat intelligence platforms and feeds (e.g. MISP, VirusTotal, threat intel feeds). Understanding of ISO 27001 incident management controls, NIS2 incident reporting obligations, and PCI DSS requirement 12.10 . Calm and decisive under pressure. Strong investigative mindset with structured problem-solving approach, excellent documentation skills. Ability to communicate incident status and findings clearly to both technical teams and executive stakeholders. Collaborative and proactive, comfortable working asynchronously across time zones. English : full professional proficiency (C1/C2) — primary working language. Spanish : professional proficiency is a plus. In line with the EU Pay Transparency Directive, we are committed to fair and open compensation practices. For this role, the minimum gross annual base salary is EUR 48,000 EUR. In addition to base salary, this role includes a variable component, paid annually. The final offer will reflect your experience, skills, and the scope of the role.   #Aleph Why Join Us?   Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.     We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.    #ALEPH

Location: Bangalore, India GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. Engineering Manager, Production Engineering - Observability An overview of this role You'll lead the globally distributed Observability team. The team builds and operates the metrics, logging, alerting, and capacity planning platforms that GitLab engineers use to understand GitLab.com and GitLab Dedicated. You'll help determine how the team collects, stores, queries, and acts on telemetry, balancing reliable signals with scale and cost. In your first year, you'll guide improvements to Prometheus-based metrics pipelines, log ingestion and retention, alerting driven by service-level objectives (SLOs), and capacity forecasting. You'll work with Site Reliability Engineering, Product Engineering, and other Infrastructure Platforms teams to make it easier for engineers to observe the services they own. You'll also take part in incident response and help keep the team's on-call work sustainable. What you’ll do Lead, hire, onboard, and develop a distributed engineering team working asynchronously. Set priorities with Site Reliability Engineering, Product Engineering, and GitLab Dedicated teams, and help the team deliver observability services iteratively. Own the reliability, scalability, and cost of the team's metrics, logging, alerting, and capacity planning platforms. Reduce noisy or missing alerts and telemetry gaps, and use SLOs, error budgets, and self-service instrumentation to help engineers maintain the health of their services. Guide technical decisions about time-series storage, high-cardinality metrics, log pipelines, and distributed tracing. Participate in the Incident Manager On Call (IMOC) rotation, coordinating the response to high-severity incidents affecting GitLab.com . Keep the team's on-call rotation sustainable through coverage across time zones, useful runbooks, better alerts, and follow-through on post-incident actions. Use AI tools and agents to support engineering workflows and incident triage, reviewing their output while engineers retain responsibility for decisions. Take part in on-call or operational support where your team’s ownership model requires it. What you’ll bring Experience leading an observability, platform engineering, or site reliability engineering team operating at scale, including supporting people in a distributed, asynchronous environment. Technical knowledge of metrics systems such as Prometheus and long-term storage, logging platforms such as Elasticsearch or cloud-native services, and alerting design. Experience using SLOs, error budgets, and capacity forecasts to make reliability and investment decisions. Experience operating a large software-as-a-service platform and investigating production issues such as telemetry gaps, ingestion limits, or noisy and missing alerts. Experience participating in and improving production on-call rotations, including incident coordination and balancing operational load with project work. The ability to explain technical tradeoffs to engineering partners and other stakeholders. Experience using AI tools or agents in engineering or management work; you can describe how you would apply them to operational problems such as incident triage. We welcome different paths into this role, whether through practical experience, formal study, or transferable skills. If the work interests you, please apply even if you don't meet every qualification. About the team We're part of Production Engineering within Infrastructure Platforms and work asynchronously across regions. Our tools include Tamland, the capacity forecasting tool. We bring lessons from operating GitLab's production systems back into the platforms we build. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Riyadh, Saudi Arabia The Botanic Garden Maintenance Specialist is responsible for the specialised maintenance, environmental management, and plant-health care of botanic collections, with particular focus on rare, delicate, and environmentally sensitive species. The role ensures that greenhouses, conservatories, specialised plant areas, and associated horticultural systems maintain optimal growing conditions through systematic monitoring, preventative maintenance, and effective environmental control. Key Responsibilities Maintain optimal environmental conditions across greenhouses, conservatories, and specialised plant areas, including temperature, humidity, lighting, ventilation, and irrigation. Conduct regular plant-health inspections and identify signs of stress, pests, diseases, nutrient deficiencies, and environmental issues. Implement specialised care and maintenance protocols for rare, sensitive, and high-value plant collections. Operate, monitor, maintain, and troubleshoot irrigation, environmental control, lighting, sensors, and other horticultural systems. Manage irrigation and fertilisation programmes according to plant requirements, seasonal conditions, and water quality. Monitor soil, growing media, substrates, drainage, moisture, and root-zone conditions, and prepare or amend growing media as required. Implement greenhouse and conservatory cleaning, sanitation, sterilisation, and biosecurity procedures. Support Integrated Pest Management (IPM) and preventative plant-health programmes. Qualifications Bachelor's degree in Horticulture, Botany, Plant Sciences, or a related discipline. Specialist certification or training in greenhouse management, controlled-environment horticulture, irrigation, plant health, or horticultural equipment maintenance is advantageous. Fluency in English and Arabic is required. Experience Minimum 5 years of relevant professional experience in botanic garden maintenance, greenhouse operations, conservatories, specialist horticulture, or a comparable environment. Proven experience caring for rare, delicate, sensitive, or high-value plant collections. Hands-on experience with controlled-environment systems, irrigation, fertilisation, growing media, plant-health management, IPM, and greenhouse hygiene. Experience operating, troubleshooting, maintaining, and calibrating horticultural and environmental monitoring equipment. Experience implementing preventative and seasonal maintenance programmes and maintaining detailed technical and plant-health records. Experience working collaboratively with horticulture, facilities, engineering, contractors, and specialist technical teams. Previous experience in a botanic garden, conservatory, major public garden, research facility, or specialist horticulture environment is preferred. Core Competencies Specialist knowledge of botanic garden and controlled-environment horticulture. Strong plant-health assessment and diagnostic skills. Knowledge of irrigation, plant nutrition, soil and substrate management, IPM, and biosecurity. Strong technical and preventative-maintenance skills. Ability to interpret environmental monitoring data and respond to changing plant and system conditions. High attention to detail when working with sensitive collections. Strong planning, record-keeping, problem-solving, and organisational skills. Effective written and verbal communication and teamwork. Commitment to plant conservation, sustainability, safety, and horticultural excellence.

Location: Los Angeles, USA Riot’s Enterprise Technology organization ensures Rioters have what they need to unlock their full potential, from secure and compliant systems to efficient business platforms that keep the company running smoothly. Enterprise Systems improves how Enterprise operates so Rioters can focus on building magic for players instead of navigating broken processes and fragmented systems. As Senior Manager, Enterprise Engineering & Process Excellence , you will lead two horizontal capabilities that the rest of Enterprise Systems depends on: Enterprise Software Engineering, which designs, builds, and operates new technical capabilities for Enterprise, and Business Process Excellence, which assesses, redesigns, instruments, and continuously improves enterprise processes. The portfolio includes custom applications, the company directory and organizational data APIs, and integrations with business systems. You will manage a multidisciplinary team of software engineers and business systems analysts. This is not a traditional enterprise systems role. We are building a function that reimagines enterprise engineering and process excellence for an AI-enabled organization. We use process mining and telemetry to continuously improve how work gets done, integration and automation with AI to reduce manual effort, and purpose-built applications to create capabilities that differentiate Riot . You will connect what the business needs, how processes should work, and how technology can deliver improvements. You will partner closely with leaders across People Tech, Finance Tech, and Enterprise Data & AI, as well as business stakeholders in Enterprise functions. The role reports to the Director, Enterprise Systems. Responsibilities: Software Engineering Set the strategy and technical direction for enterprise software engineering, integration, and automation. Lead the design, development, and operation of reliable applications, APIs, integrations, and automations that support critical enterprise capabilities. Establish strong engineering practices across architecture, testing, CI/CD, observability, security, reliability, and production support. Develop the Integration & Automation Center of Excellence through reusable patterns, shared platforms, governance, and enablement across Enterprise Systems. Business Process Excellence Build and lead a modern process excellence practice that uses process mining, telemetry, and AI-enabled tools to identify, prioritize, and measure improvement opportunities. Lead the redesign of complex, cross-functional enterprise processes, translating business needs into clear requirements and scalable solutions. Establish practical standards for process ownership, governance, measurement, and continuous improvement. Partner with business and technology leaders to deliver measurable improvements in cycle time, quality, automation, and Rioter experience. People Leadership, Delivery & Partner Management Build and develop a multidisciplinary team of software engineers and business systems analysts, creating shared accountability from process discovery through production delivery. Manage priorities, delivery, and external partners across the portfolio, communicating outcomes, risks, and trade-offs clearly to business and technology leaders. Required Qualifications: Bachelor’s degree in Computer Science, Software Engineering, Information Systems, Business Administration, or a related field, or equivalent practical experience delivering enterprise technology solutions. 12+ years of progressive experience across software engineering, enterprise platforms, process excellence, or technology-enabled transformation. 8+ years of experience managing software engineers, business systems analysts, or multidisciplinary technical teams. Experience owning the technical quality, architecture, and operational health of a portfolio of enterprise applications, APIs, and platforms, and designing new software capabilities that solve business and process problems. Strong understanding of modern software engineering practices, including code review, automated testing, CI/CD, observability, security, reliability, and production operations. Experience with cloud/data platforms such as AWS, GCP or Databricks; programming languages such as Go, or TypeScript; and modern application frameworks such as Next.js. Proven experience in business process assessment, redesign, modeling, governance, and continuous improvement. Experience using process data, telemetry, process mining, or operational analytics to identify opportunities and measure improvements. Experience managing complex, cross-functional projects or portfolios involving business, engineering, data, and operational stakeholders. Strong written and verbal communication skills, including the ability to explain technical and process concepts to business, technical, and executive audiences. Desired Qualifications: Experience applying AI or agentic AI tools to enterprise process problems: process discovery, requirements generation, intelligent automation, or AI-augmented decision-making. Experience with process excellence methodologies such as Lean or Six Sigma and process mining, intelligence, or modeling tools such as Celonis, ARIS, Signavio, or UiPath, to drive data-informed process improvement. Experience with enterprise integration and automation IPaaS platforms such as Workato, MuleSoft, Boomi, or similar technologies. PMP, PgMP, or equivalent project management certification, or demonstrated equivalent experience running a delivery function. Familiarity with major enterprise SaaS platforms, and their integration ecosystems. Experience building or scaling a Center of Excellence or Community of Practice around integration, automation, or process standards. For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes your fellow Rioters, who are the customers of your work. Being a dedicated fan of games is not necessary for this position! Our Perks: Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our benefits pages for more information. At Riot Games, we put players first . That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application. It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act. Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories: Safeguarding confidential and sensitive Company data Communication with others, including Rioters and third parties such as vendors, and/or players, including minors Accessing Company assets, secure digital systems, and networks Ensuring a safe interactive environment for players and other Rioters These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.

Location: Roswell, New Mexico Workplace: OnSite 💰 💵 💸 💲 💰✨ RBT Milestone $500 Bonus Opportunity! 💰 💵 💸 💲 💰✨   Behavior Technician (BT/RBT) –Roswell, NM Company: ABA.Co, a Finni Health company Job Type: Full-Time OR Part-Time! Schedule: 8 AM - 3 PM or 12 PM- 7 PM Location: In-clinic – Roswell, NM Pay: $16-$21/hr Paid Training! RBT Milestone Bonus Opportunity! - Day 60 Milestone: $200 Bonus - Completion of the 40-hour RBT training course. - Successful completion of the RBT Competency Assessment. - Day 90 Milestone: $300 Bonus - Official attainment of the RBT Certification (passing the BACB board exam). Total Potential Bonus: $500   About the Role ABA.Co, a Finni Health company, is seeking a dedicated and compassionate Behavior Technician (BT/RBT) to join our team in Roswell, NM. In this role, you will work one-on-one with children in their homes, using Applied Behavior Analysis (ABA) therapy techniques under the supervision of a Board Certified Behavior Analyst (BCBA) to make a meaningful impact on their development and daily life. What You'll Do - Deliver in-person ABA therapy in a clinic setting - Follow behavior intervention plans designed by a BCBA - Collect and record data on client progress and behaviors - Participate in supervision sessions with a BCBA - Attend required team meetings and training sessions What We Offer - Competitive hourly pay: $16-$21/hour - Paid training and support to obtain RBT certification - Career growth opportunities within the ABA field - Mileage reimbursement - Health, dental, and vision insurance (for full-time employees) - PTO and Holiday pay for full-time employees What You'll Need - High school diploma or equivalent - Experience working with children - Passion for supporting children with special needs - Reliable transportation - Active CPR certification (Preferred) - RBT certification (Preferred but not required) Physical Requirements - Ability to lift up to 50 pounds - Ability to kneel, squat, crawl, sit, and stand for extended periods - Comfortable engaging in play and physical activity with children About Us –ABA.Co, a Finni Health Company ABA.Co partners with Finni Health to provide compassionate, in-home ABA therapy. Finni Health supports local BCBAs and technicians with tools, training, and operational excellence to deliver high-quality care to families in their communities. Together, we are redefining how autism care is delivered—one child at a time. License/Certification - CPR Certification (Preferred) - RBT Certification (Preferred but not required) Background Check All candidates must pass a background check. Employment offers are contingent upon successful screening results to ensure the safety of the children and families we serve.   Must be at least 18 years of age to meet regulatory, background check, and BACB eligibility requirements for behavioral healthcare providers #IndeedHires2026

Location: Provo, Utah Redstone Residential is a national student and multi-family housing operator, managing more than 38,000 beds across 20 states. We are one of the largest third-party student housing management companies in the U.S. - and we're just getting started. Our rapidly growing conventional housing portfolio reflects our ambitious, forward-thinking approach to real estate management. Headquartered in Provo, Utah, we combine industry-leading systems with a high-energy culture to deliver exceptional property performance and resident experiences. Redstone's purpose is " to empower our people and elevate communities ." We achieve our purpose by embodying our core values: We Are Believers We Communicate Authentically with Care We Stay The Course We Drive Performance Do you like walking into a property you've never seen before and figuring out, within hours, exactly what it needs? Are you just as comfortable diagnosing a rooftop HVAC unit as you are coaching a nervous new tech through their first work order? Does "no two days look the same" sound less like a warning and more like a perk? If you're nodding along, this might be your next move. Why Redstone? At Redstone, we're not just a property management company. We're a culture company that happens to manage properties. Our purpose: To empower our people & elevate communities. Our vision: To create a high-performing, people-first culture that attracts, develops, and empowers team members to thrive. Our vibe: Energetic. Fun. Creative. Growth-minded. People-first. Performance-driven. As a company that serves student & multi-family communities, our culture naturally leans to vibrant, curious, and innovative. We believe in staying playful while driving meaningful results. We experiment. We learn. We grow. We celebrate wins (big and small). And we build experiences that make people proud to work here. The Opportunity We're hiring a Traveling Maintenance Supervisor to be Redstone's go-to, hands-on maintenance leader across our roughly 60 properties in Utah, Salt Lake, and Davis Counties. You'll report to the National Director of Facilities and deploy to properties as needs arise — covering staffing gaps, turn season, performance turnarounds, and emergencies. One week you might be running a compressed student housing turn; the next, stabilizing a Class C, value-add property with a maintenance backlog. This role is built for someone who reads a property fast, builds trust with an unfamiliar team even faster, and genuinely enjoys the variety. This role is perfect for someone who: Gets energized by a new property and a blank slate, not overwhelmed by it Can walk a site for the first time and know within days what needs to happen first Is equally comfortable doing the repair themselves and coaching someone else through it Moves easily between Class A amenity-rich communities and Class C, value-add properties with deferred maintenance Stays composed when something breaks at 9pm on a Friday Builds credibility with a new team fast, without needing weeks to settle in Is genuinely up for the travel — new property, new team, new priorities, on short notice What You'll Own As our Traveling Maintenance Supervisor, you will: Deploy to properties, often on short notice, to provide interim maintenance leadership during staffing gaps, turn season, or performance turnarounds Assess property condition, work order backlogs, preventive maintenance compliance, and life-safety systems within days of arrival, and build a prioritized action plan Personally perform and/or supervise skilled trades work — HVAC, electrical, plumbing, appliance repair, carpentry, and general maintenance — across buildings of every age and condition Lead unit turn execution for both compressed student housing timelines and rolling conventional multifamily turns Train, coach, and mentor on-site maintenance technicians and supervisors on Redstone's maintenance standards, safety protocols, and work order practices Audit and improve work order close rates, response times, and preventive maintenance compliance at every property you visit Adjust your approach to the property in front of you — Class A amenity-rich communities need a different playbook than Class C, value-add properties with deferred maintenance Coordinate with Community and Regional management to communicate property condition, risks, and resource needs Respond to emergency maintenance situations — life-safety issues, weather events, major system failures — across the portfolio Keep every property in compliance with OSHA standards and applicable state and local codes Coordinate and oversee third-party vendors for scopes beyond in-house capability Document work performed, parts and materials used, and property condition for every assignment Who You Are You're a problem-solver at your core : hand you an unfamiliar property, and you'll have a plan by the end of the week. You bring: 5+ years of hands-on property maintenance experience, including at least 2 years in a supervisory or lead maintenance capacity Experience across multiple property classes (A, B, and C); experience in both conventional multifamily and student housing strongly preferred Working knowledge of HVAC, electrical, plumbing, and general building systems, with the ability to diagnose and repair equipment of any age or manufacturer A track record of assessing unfamiliar properties fast and prioritizing effectively with limited ramp-up time Strong leadership and communication skills, with experience training or mentoring maintenance staff A valid driver's license, an acceptable driving record, and genuine willingness to travel The ability to work independently and adapt quickly to different property teams, cultures, and expectations on short notice Proficiency with work order management systems (Entrata experience a plus) and general computer/mobile applications A high school diploma or equivalent; relevant trade school or technical certification a plus English fluency Bonus points if you have: EPA 608 Universal Certification Certified Pool Operator (CPO) Trade-specific licensure or certification (HVAC, electrical, or plumbing) Prior experience supporting student housing turn processes on compressed timelines Classification & Schedule Department: Facilities Management. Reports to the National Director of Facilities. FLSA classification: Exempt Compensation: $75,000 - $85,000 annually Location, Travel & Work Environment This is a field-based role with extensive travel — often on short notice — across Redstone's Utah, Salt Lake, and Davis County portfolio. Availability for on-call and emergency response is expected, including evenings, weekends, and holidays as needed. The work is physical and varied: climbing ladders, working at heights, and accessing roofs, crawl spaces, and mechanical rooms; working outdoors in all weather; frequent bending, kneeling, standing, and walking throughout the day. You'll need to be able to lift and carry up to 50 lbs regularly, and 75+ lbs occasionally. Why You'll Love Working at Redstone Health, vision, and dental insurance 401(k) with up to 6% company match Flex PTO and 10 paid holidays Gym membership Discounted phone plan 3 paid service days per year Paid parental leave Professional development support Employee assistance program A people-first culture that walks the talk At Redstone, you'll have the opportunity to shape the maintenance experience across a wide swath of our portfolio, sharpen your skills across every property class we operate, and do meaningful work that empowers others. Ready to Join Us? If you love the challenge of a new property, take pride in leaving a team better than you found it, and don't mind that no two weeks look the same — we'd love to meet you. Apply today and help shape the future of Redstone. At Redstone Residential, we’re committed to creating a workplace where people thrive. We believe in elevating communities, starting with our own team. Whether you’re just beginning your career or looking to grow in a fast-paced, purpose-driven environment, we’d love to hear from you. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, or veteran status.

Location: San Francisco, CA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Hardware is becoming critical to how AI gets built, and the legal questions are as new as the technology. We're hiring a Commercial Counsel, Hardware to help Anthropic's product teams move fast, build safely, and get the legal calls right. In this role, you'll negotiate a high volume of fast-moving deals for hardware, components, software, and emerging technology procurement needs. This role will also lead multifaceted technology, data, and partnership deals, many of them the first of their kind at Anthropic. You'll be the legal and risk partner that technical and business leaders turn to when they need a fast, practical read on a deal or purchase. You'll clear low risk transactions quickly, spot the ones that deserve a closer look, and build scalable solutions as new complexities come up, all while working alongside Procurement and Finance and Legal colleagues in areas like privacy, IP, and trade. Along the way, you'll also support partnerships with major tech companies, universities, and media organizations, which gives you a view across much of the business. Key responsibilities Negotiate and close a high volume of agreements for hardware and components, including review of embedded firmware and companion software licenses Structure and negotiate complex technology, data, and partnership agreements Track legal and regulatory changes that affect hardware products and components, such as product safety rules and restrictions on foreign-made components, and explain what they mean for our plans Identify trade, export control, sanctions, and supply chain concerns in cross-border sourcing, and work with our national security and compliance teams to resolve them Build and maintain self-serve guidance, templates, and AI-assisted review tools so routine purchases don't wait on Legal Manage outside counsel for specialist questions and overflow volume Cover other technology or hardware transactions on the Legal team as needed Minimum qualifications Hold a law degree (JD, LLB, or equivalent) and meet the local licensing requirements to work as in-house counsel where you'll be based Hands-on experience buying hardware and firmware, components, and software in high volume, fast-paced environments Deep experience leading complex deals, such as technology or data licensing, joint development, or supply partnerships Working knowledge of international supply chains and how sourcing choices (and their associated risks) show up in contracts (lead times, single-source risk, warranties, country of origin, higher risk jurisdictions) Working knowledge of trade and regulatory compliance for hardware, including export controls, sanctions, tariffs and customs Clear, plain communication with scientists, engineers, and operators, so legal risk turns into a decision they can act on A low-ego, "doer" attitude and real interest in taking on work outside your core practice area Intense curiosity about AI and emerging hardware, and a commitment to responsible AI development Preferred qualifications At least 8 years of legal experience in hardware or a closely related technical space, with the judgment to run risk assessments and deals on your own from day one In-house time at a hardware-intensive technology company (such as electronics, industrial automation, or complex devices) while it was scaling quickly Experience supporting product or engineering teams as a dedicated counsel Experience with facilities or on-site vendor services, including the insurance and safety questions An engineering, product, or other technical background Experience using AI tools to speed up your own legal work Role-specific policy: For this role, we expect all staff to be able to work from our San Francisco office at least 3 days a week, though we encourage you to apply even if you might need some flexibility for an interim period of time. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $335,000 — $385,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: San Francisco Our Customer Success team is committed to helping customers maximize the value of Asana as both a technology platform and a holistic approach to collaboration. From high touch to scalable success, our goal is to deepen the usage of the whole work graph, resulting in delivering unmatched value with scalability and consistency. We strive to help all of our customers, across countries, industries, and functions, get off on the right foot and continue to get the most value out of Asana over time. As a Manager, Customer Success (L7), you will lead our Enterprise Accounts team, taking ownership of the health, growth, and strategic value delivery of our most critical enterprise customer relationships. Reporting to Customer Success leadership, you will coach and develop a team of Enterprise Customer Success Managers, build scalable programs that drive adoption and AI consumption, and serve as a key cross-functional partner across Sales, Product, and Enablement. You will bring people leadership, operational excellence, and customer obsession to drive AI-driven transformation across our enterprise portfolio. This role is based in our San Francisco or New York office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve People Leadership & Coaching: Coach, mentor, and develop a high-performing team of Enterprise CSMs through regular 1:1s, performance reviews, and career development planning while defining goals, KPIs, and success metrics. Executive Relationship Advisory: Build and nurture executive-level relationships with enterprise customers, serving as an escalation point, strategic advisor, and leader for executive business reviews. Program & Operational Scaling: Design and launch scalable programs and operational frameworks to improve customer health, drive product adoption and AI consumption, and optimize retention across the enterprise portfolio. Portfolio Risk & Opportunity Management: Identify, track, and mitigate churn risk while systematically surfacing and converting expansion opportunities. Cross-Functional Voice of Customer: Partner closely with Sales on account strategy and collaborate with Product to capture product gaps, synthesize customer feedback, and influence the product roadmap. About you Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making. 7+ years of experience in Customer Success or Account Management within Enterprise SaaS, with at least 2–3 years in a direct people leadership or team management role. Proven track record managing complex, high-value enterprise accounts, with experience in the AI or ML space strongly preferred. Operationally minded leader capable of building, executing, and iterating on programs, playbooks, and processes at scale. Commanding executive presence with comfort navigating C-suite relationships on behalf of your team and the organization. Strong analytical mindset with experience owning and reporting against key SaaS metrics, including GRR, NRR, and adoption KPIs. Exceptional cross-functional communicator skilled at partnering across Sales, Product, and Enablement teams. At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply. What we’ll offer Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit. For this role, the estimated OTE range is between $238,000-280,000. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified. In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role. We strive to provide equitable and competitive benefits packages that support our employees worldwide and include: Mental health, wellness & fitness benefits Career coaching & support Inclusive family building benefits Long-term savings or retirement plans In-office culinary options to cater to your dietary preferences These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role. About us Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. Join Asana’s Talent Network to stay up to date on job opportunities and life at Asana.