Location: South Africa; Philippines; Pakistan; United Arab Emirates; India; Jamaica
About Huzzle
At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are looking for a Zoho Automation Specialist to serve as the architect behind our business efficiency. In this role, you will be responsible for transforming complex manual processes into streamlined, automated workflows that drive growth. You will join a forward-thinking team where your technical expertise directly impacts our scalability and operational excellence. If you are passionate about the Zoho ecosystem and love solving puzzles through code and logic, this is the place to build your career.
Key Responsibilities
Design, develop, and implement custom end-to-end automation solutions across the Zoho One suite, with a primary focus on Zoho CRM.
Write complex Deluge scripts to connect various Zoho applications and handle data manipulation.
Create and maintain sophisticated workflows, blueprints, and custom functions to automate lead routing, sales processes, and reporting.
Architect and manage API integrations between Zoho and third-party applications to ensure seamless data flow.
Troubleshoot system bottlenecks and optimize existing configurations for peak performance.
Collaborate with internal stakeholders to translate business requirements into technical specifications.
Requirements
2+ years of professional experience as a Zoho Developer or Automation Specialist.
Mastery of the Zoho One ecosystem, specifically Zoho CRM, Zoho Desk, and Zoho Creator.
Proficient in Deluge scripting and deep understanding of Zoho’s API structures.
Proven track record of building automated workflows that solve real-world business problems.
Strong analytical skills with the ability to map out complex logic flows.
Excellent communication skills and the ability to work independently in a fast-paced environment.
Zoho Certified Creator or Specialist certifications.
Experience with Zoho Analytics for advanced data visualization.
Basic knowledge of HTML, CSS, or JavaScript.
Previous experience in a high-growth startup or SaaS environment.
Benefits
💻 Fully Remote: Work from anywhere with international teams
🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
УдалённоSouth Africa; Philippines; Pakistan; United Arab Emirates; India; Jamaica
Location: North Macedonia; Romania; Bulgaria; Albania; Croatia; Montenegro
About Huzzle
At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are looking for a Zoho Automation Engineer to serve as the architect of our digital workflows. In this role, you will be responsible for transforming complex business requirements into seamless, automated processes that drive efficiency across the entire organization. You will not just be managing a CRM; you will be building the engine that powers our operational growth and ensures our team stays ahead of the curve through cutting-edge technical solutions.
Key Responsibilities
Design, develop, and implement customized solutions within the Zoho One suite, with a primary focus on Zoho CRM, Desk, Books, and Projects.
Write custom functions using Deluge script to automate complex business logic and data processing.
Build and maintain robust integrations between Zoho and third-party applications via APIs and Webhooks.
Optimize system architecture to improve data integrity, user experience, and reporting accuracy.
Troubleshoot technical issues and provide expert-level support for internal stakeholders.
Audit existing workflows and identify opportunities for further automation or process improvement.
Requirements
Proven experience as a Zoho Developer or Automation Engineer with deep knowledge of the Zoho One ecosystem.
Mastery of Deluge scripting and a strong understanding of relational databases.
Hands-on experience building custom integrations and working with REST APIs.
Ability to map out complex business processes and translate them into technical workflows.
Strong problem-solving skills and the ability to work independently in a fast-paced environment.
Excellent communication skills to bridge the gap between technical execution and business needs.
Zoho Creator development experience.
Background in front-end technologies (HTML/CSS/JavaScript) for custom dashboarding.
Zoho Certifications (Certified Zoho Creator Developer or CRM Administrator).
Experience with Zapier, Make, or other middleware platforms.
Benefits
💻 Fully Remote: Work from anywhere with international teams
🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Location: Canada (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
Staff Backend Engineer - Adaptive Telemetry, Databases
This is a remote position. We are looking for candidates in the Canadian time zones.
What is Grafana Cloud?
Grafana Cloud is our composable observability platform that integrates metrics, logs, traces, and profiles with Grafana. It allows our customers to leverage the best open source observability software – including Prometheus, Mimir, Loki, Tempo, and Pyroscope – without the overhead of installing, maintaining and scaling their own observability stack.
The Databases department owns and operates the telemetry databases that are
Mimir for metrics
,
Loki for logs
,
Tempo for traces
, and
Pyroscope for profiles
. We offer our databases as a Cloud service supporting Grafana Cloud.
Adaptive Telemetry Group
The Adaptive Telemetry group, part of the Databases department, has the mission of ensuring that all telemetry stored in our databases is worthy of attention. Under that mission, the group is responsible for the development of
Adaptive Metrics
,
Adaptive Logs
,
Adaptive Traces
and Adaptive Profiles.
Our Adaptive Telemetry solutions give users the ability to control and optimize their telemetry data. These solutions ensure that data storage is optimized based on individual usage patterns, so only the most valuable data is retained.
As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a new perspective to the software.
What will you be doing:
Drive technical strategy and roadmap.
Proactively define the architectural vision, prioritize work that unlocks major product or platform improvements, and influence product and engineering decisions.
Lead end-to-end delivery of large, cross-functional projects.
Own planning, design, execution, rollout and long-term operation of large initiatives.
Own architecture, reliability, performance and cost for critical systems.
Make pragmatic architecture choices that balance scalability, availability, latency and cost while ensuring systems remain maintainable and evolvable.
Define SLOs/SLIs and lead incident response.
Establish measurable reliability targets, run high-severity incident response, lead blameless post-mortems, and drive systemic fixes and automation to prevent recurrence.
Improve observability, automation and operational readiness.
Champion telemetry, alerting, runbooks, capacity planning and automation efforts that reduce toil, speed debugging and lower MTTR.
Align stakeholders and remove blockers.
Coordinate across Product, Design and other teams to align priorities, negotiate tradeoffs, and unblock delivery for large initiatives.
Mentor and grow engineering talent.
Coach senior and mid-level engineers, lead design reviews, raise engineering standards, and help teammates make sound technical tradeoffs.
Represent engineering internally and externally.
Communicate technical strategy clearly to non-engineering stakeholders and represent the team in cross-team planning.
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
What makes you a great fit:
You are a motivated self starter with a bias towards action. You are customer focused. We build everything with our users in mind. You have a passion for creating intuitive products that fit customers’ needs
Proven delivery of large distributed systems.
Experience shipping and operating complex systems that span multiple teams, with clear evidence of technical leadership and impact.
Strong systems-design instincts.
Deep understanding of tradeoffs around latency, consistency, availability, scaling and cost.
Hands-on cloud and platform experience.
Solid experience with cloud-native architectures (microservices, containers/Kubernetes, IaC) and the operational practices that keep them healthy.
Reliability and performance ownership.
Comfortable defining SLOs/SLIs, doing capacity planning, tuning performance, and driving reliability work end-to-end.
Excellent coding and design skills.
You write clear, maintainable, well-tested code and can lead technical designs — we use Go, but Python/C/C++/Rust or similar translate well.
Comfort with AI-assisted development.
We embrace AI and agentic development so we expect you to be curious and comfortable using AI-powered developer tools and ideally have practical experience folding them into a team’s workflow.
Experience with messaging and telemetry.
Familiarity with streaming/messaging systems (e.g., Kafka) and observability tooling (Prometheus/Grafana or equivalents).
Influence without authority.
Ability to align cross-functional stakeholders, set priorities and drive outcomes in a remote-first environment.
Strong communicator.
Clear written and verbal communication that works across engineers and non-technical stakeholders.
Compensation & Rewards:
In Canada, the Base compensation range for this role is CAD
186,368
- CAD
223,642
. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed
here
.
Compensation ranges are country-specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
*Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
Staff Backend Engineer - Adaptive Telemetry, Databases
This is a remote position. We are looking for candidates in the USA time zones.
What is Grafana Cloud?
Grafana Cloud is our composable observability platform that integrates metrics, logs, traces, and profiles with Grafana. It allows our customers to leverage the best open source observability software – including Prometheus, Mimir, Loki, Tempo, and Pyroscope – without the overhead of installing, maintaining and scaling their own observability stack.
The Databases department owns and operates the telemetry databases that are
Mimir for metrics
,
Loki for logs
,
Tempo for traces
, and
Pyroscope for profiles
. We offer our databases as a Cloud service supporting Grafana Cloud.
Adaptive Telemetry Group
The Adaptive Telemetry group, part of the Databases department, has the mission of ensuring that all telemetry stored in our databases is worthy of attention. Under that mission, the group is responsible for the development of
Adaptive Metrics
,
Adaptive Logs
,
Adaptive Traces
and Adaptive Profiles.
Our Adaptive Telemetry solutions give users the ability to control and optimize their telemetry data. These solutions ensure that data storage is optimized based on individual usage patterns, so only the most valuable data is retained.
As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a new perspective to the software.
What will you be doing:
Drive technical strategy and roadmap.
Proactively define the architectural vision, prioritize work that unlocks major product or platform improvements, and influence product and engineering decisions.
Lead end-to-end delivery of large, cross-functional projects.
Own planning, design, execution, rollout and long-term operation of large initiatives.
Own architecture, reliability, performance and cost for critical systems.
Make pragmatic architecture choices that balance scalability, availability, latency and cost while ensuring systems remain maintainable and evolvable.
Define SLOs/SLIs and lead incident response.
Establish measurable reliability targets, run high-severity incident response, lead blameless post-mortems, and drive systemic fixes and automation to prevent recurrence.
Improve observability, automation and operational readiness.
Champion telemetry, alerting, runbooks, capacity planning and automation efforts that reduce toil, speed debugging and lower MTTR.
Align stakeholders and remove blockers.
Coordinate across Product, Design and other teams to align priorities, negotiate tradeoffs, and unblock delivery for large initiatives.
Mentor and grow engineering talent.
Coach senior and mid-level engineers, lead design reviews, raise engineering standards, and help teammates make sound technical tradeoffs.
Represent engineering internally and externally.
Communicate technical strategy clearly to non-engineering stakeholders and represent the team in cross-team planning.
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
What makes you a great fit:
You are a motivated self starter with a bias towards action. You are customer focused. We build everything with our users in mind. You have a passion for creating intuitive products that fit customers’ needs
Proven delivery of large distributed systems.
Experience shipping and operating complex systems that span multiple teams, with clear evidence of technical leadership and impact.
Strong systems-design instincts.
Deep understanding of tradeoffs around latency, consistency, availability, scaling and cost.
Hands-on cloud and platform experience.
Solid experience with cloud-native architectures (microservices, containers/Kubernetes, IaC) and the operational practices that keep them healthy.
Reliability and performance ownership.
Comfortable defining SLOs/SLIs, doing capacity planning, tuning performance, and driving reliability work end-to-end.
Excellent coding and design skills.
You write clear, maintainable, well-tested code and can lead technical designs — we use Go, but Python/C/C++/Rust or similar translate well.
Comfort with AI-assisted development.
We embrace AI and agentic development so we expect you to be curious and comfortable using AI-powered developer tools and ideally have practical experience folding them into a team’s workflow.
Experience with messaging and telemetry.
Familiarity with streaming/messaging systems (e.g., Kafka) and observability tooling (Prometheus/Grafana or equivalents).
Influence without authority.
Ability to align cross-functional stakeholders, set priorities and drive outcomes in a remote-first environment.
Strong communicator.
Clear written and verbal communication that works across engineers and non-technical stakeholders.
Compensation & Rewards:
In the United States, the Base compensation range for this role is USD
174,986
- USD
209,983
. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed
here
.
*Compensation ranges are country-specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: On-site in London (Visa sponsorship and relocation available).
Company: Seamflow is a venture-backed startup building systems to accelerate manual processes in physical industries like aerospace, healthcare, and energy.
What you will do:
— Design and build end-to-end mobile workflows from UI to local state and sync logic.
— Work directly with customers in the field to understand and translate real-world processes into software.
— Integrate AI-powered features, including LLMs and model-backed APIs, into mobile workflows.
— Develop and maintain production-grade cross-platform apps for iOS and Android.
— Own the entire product cycle from customer calls and spec writing to deployment.
Requirements:
— Strong experience with TypeScript and React Native.
— Proficiency in native mobile fundamentals (Swift/Kotlin) for modules like sensors and background tasks.
— Experience shipping and maintaining apps via App Store and Google Play.
— Ability to design for unreliable connectivity, including offline persistence and conflict resolution.
— Experience integrating AI systems (LLMs, agents) into production products.
— Must be based in or be able to relocate to London.
Nice to have:
— Founder or ex-founder experience.
— Background in early-stage or stealth startups (e.g., YC, EF, Antler).
— Experience as a forward-deployed or solutions engineer.
— Proficiency in Python for backend service development.
Culture & Benefits:
— High-ownership, high-trust environment with a world-class team from X, Google, and Amazon.
— Full relocation and visa sponsorship support.
— Provision of meals and professional tools.
— Fast-paced, in-person culture in London.
Location: San Francisco, CA | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
Anthropic's Infrastructure organization is foundational to our mission of developing AI systems that are reliable, interpretable, and steerable. The systems we build determine how quickly we can train new models, how reliably we can run safety experiments, and how effectively we can scale Claude to millions of users — demonstrating that safe, reliable infrastructure and frontier capabilities can go hand in hand.
Developer Productivity owns the end-to-end experience of how engineers and researchers at Anthropic develop, build, test, and ship code at scale. This role focuses on the configuration and experimentation systems that let teams safely roll out changes, run controlled experiments, and make data-driven decisions across our products and infrastructure — from feature flagging and dynamic configuration to A/B testing platforms that support both research and production workloads.
Responsibilities
Own the technical strategy and roadmap for config and experimentation infrastructure, translating team-level goals into concrete execution plans and partnering with teams focused on deployment, testing, and more
Maintain and enhance the architecture for feature flagging, dynamic configuration, and experimentation systems, ensuring the hardest problems get solved — whether by you directly or by working through others
Design and build scalable, reliable distributed infrastructure and shared libraries that support high-volume experimentation and config workloads across all engineering teams
Own and evolve the platforms and tooling that let engineers and researchers safely ship config changes, run experiments, and measure impact
Define standards, tooling, and frameworks for experimentation and configuration management that drive developer productivity across research and production workloads
You may be a good fit if you:
Have deep experience with configuration management, feature flagging, and/or experimentation platforms in a large-scale environment
Have strong proficiency in Python, Rust and/or Go
Are obsessed with developer productivity and reducing friction in how teams configure, test, and ship changes
Have experience with container orchestration and infrastructure at scale
Have excellent communication skills and enjoy supporting internal partners to improve their development experience
Are excited about designing foundational systems and are comfortable working independently on ambiguous, high-impact technical challenges
Strong candidates may have:
Have 15+ years (not including internships or co-ops) of experience in a Software Engineer role, building and operating large-scale developer infrastructure
Have 3+ years (not including internships or co-ops) of experience leading large scale, complex projects or teams as an engineer or tech lead
Experience with config or experimentation platforms such as Statsig, GrowthBook, LaunchDarkly, Optimizely, Unleash, or similar (including building such systems in-house)
Experience designing experimentation frameworks — randomization, assignment, metrics pipelines, and statistical analysis for A/B testing at scale
Experience with dynamic configuration systems and safe rollout mechanisms (gradual rollouts, kill switches, targeting rules)
Experience building CLI tools, developer-facing services, and APIs/automation workflows that integrate config and experimentation into existing CI/CD pipelines
Deadline to apply: None. Applications will be reviewed on a rolling basis.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$405,000
—
$485,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: United States
Mattermost is the leading collaborative workflow platform for defense, intelligence, security, and critical infrastructure. Trusted by the U.S. Department of War and Fortune 500s, our platform runs on-premises and in private clouds, delivering secure messaging, file sharing, workflow automation, audio/screenshare, and project management—all with full data and operational control. Mattermost powers high-stakes workflows across mission planning, real-time, real-world operations, DevSecOps, incident response, and cyber defense—enabling secure collaboration from tactical edge and DDIL environments to enterprise HQ. Teams operate across web, desktop, and mobile, with embedded interoperability for Microsoft Teams, Outlook, and Microsoft 365.
To learn more, visit
www.mattermost.com
Mattermost is hiring a
GRC Manager
to own and modernize our governance, risk, and compliance program across both federal and commercial markets.
This is a program-ownership role for someone who brings a modern, engineering-led approach to compliance — harnessing GRC engineering and AI to reduce manual effort and scale our programs. You will own Mattermost's compliance posture end to end, accountable for our federal readiness and commercial certifications, and you will modernize how we run them: automated, continuously monitored, and AI-native.
You will do the hands-on compliance work while coordinating across internal stakeholders in engineering, infrastructure, and IT who implement controls, the external auditors who assess them, and the customers whose trust rests on the outcome. As the program scales, you will grow and lead the team behind it.
What You'll Do
Own and modernize Mattermost's compliance programs across federal and commercial markets
Lead readiness, certification, and surveillance cycles across both programs
Operate the risk management program end to end — from identification and assessment through treatment and acceptance
Own the third-party and vendor risk management program, including security assessments and supply chain risk
Apply GRC engineering and automation to replace manual evidence collection with continuous controls monitoring
Build AI-native workflows to accelerate and improve the quality of recurring compliance work
Maintain the control library, system security plans, POA&Ms, and policies
Coordinate external audits from scoping through remediation
Accelerate deal cycles by owning customer security questionnaires, trust center content, and reusable compliance artifacts
Grow and lead the GRC team as the program scales
What We're Looking For
Bachelor's degree in computer science, information security, or related field — or significant professional GRC and compliance experience
Proven senior-level experience in governance, risk, and compliance, security compliance, or IT audit, including direct ownership of a certification or authorization program
Experience with U.S. Federal standards including CMMC and NIST series (800-171 / 800-53)
Experience with ISO 27001 and SOC 2 Type II
Experience operating a formal risk management program
Experience running a third-party and vendor risk management program
Experience owning customer-facing security assurance, including security questionnaires and trust center content
Working knowledge of security controls for cloud environments (AWS, GCP, and/or Azure)
Excellent written and verbal communication skills
Nice to Have
Professional GRC certifications such as CISA, CRISC, CISM, CISSP, or CIPP
Experience working with AI platforms such as Claude, OpenAI, or Gemini
Experience with compliance automation tooling such as Vanta or Drata, and continuous controls monitoring
Direct experience applying AI or LLM-based workflows to GRC tasks
Proficiency in no-code automation or scripting languages
Past success in critical infrastructure industries including defense, cybersecurity, communications, or manufacturing
How Success Is Measured
CMMC Level 2 gap assessment and readiness roadmap delivered within first 90 days
SOC 2 Type II and ISO 27001 audit cycles completed on time without slippage
Manual evidence collection replaced with automated, continuously monitored controls
Customer security questionnaires and trust center content maintained to unblock deal cycles
GRC team grown and operating as a scalable, program-driven function
Why Mattermost
Mission-driven work: Your contributions directly support the organizations and missions that depend on secure, reliable collaboration
Remote-first culture: Work from anywhere with a globally distributed, high-trust team built for autonomy and ownership
Open source at the core: Be part of a vibrant developer community shaping the future of secure collaboration
AI-forward environment: We actively adopt and build AI-enabled workflows — you'll work with and on cutting-edge tooling
Unique scope: Own the compliance program end to end across both federal and commercial markets at a high-growth Series B company
Target Salary Range: $139,254-$168,318
Mattermost takes a market-based approach to pay and pay may vary depending on your location. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
Mattermost offers a remote-first work environment with medical, dental, and vision coverage. You’ll also receive unlimited PTO plus company holidays, a work from home stipend, an annual learning and development budget for conferences, certifications, and courses, paid parental leave for all parents, and a 401(k) plan.
U.S. Eligibility & Compliance
This role may require obtaining and maintaining a U.S. government security clearance. Candidates must meet federal eligibility requirements to be considered. For more information visit
Security Clearances — United States Department of State
Applicants must meet eligibility requirements for access to export-controlled information as defined by U.S. export control laws, including EAR and ITAR. For more information visit the
Bureau of Industry and Security
and the
Directorate of Defense Trade Controls
.
Mattermost is an EEO Employer, we are a remote-first, open-source company.
We are continually working to expand our hiring in more countries and regions, ensuring compliance with local laws and regulations, which takes time.
Mattermost values your unique perspective—we welcome all applicants. We encourage individuals from all backgrounds to apply and are committed to assessing candidates based on their skills and qualifications. We do not tolerate discrimination against staff or applicants based on race, religion, national origin, age, disability, pregnancy status, veteran status, or other personal characteristics.
If you require accommodations during the interview process, please let us know—we’re happy to assist.
Location: Remote, US
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As the Director, Strategic Partnerships, you will own GitLab's relationships with its two major cloud infrastructure partners: AWS and Google Cloud. This is a single-threaded owner role, reporting to the VP, Corporate Development & Strategic Partnerships. You will shape partnership strategy from the top down and drive execution from the ground up, this is as much about running the weekly grind of a partnership as it is about setting its direction, turning strategic relationships into durable business outcomes.
You will own the commercial relationship end-to-end: managing GitLab's cloud infrastructure spend and consumption commitments, and leading renewal negotiations for enterprise agreements (e.g., EDPs, MACCs, or equivalent) before they come due. You will also own the technical and go-to-market side of each relationship: driving product integrations, shaping joint go-to-market strategy, and connecting GitLab's product roadmap and AI strategy to concrete partner initiatives. This is not a co-sell, channel, or revenue-through-partners role. Success here looks like disciplined commercial ownership, technical integration depth, and renewal outcomes that protect and grow GitLab's position, not partner-sourced pipeline or quota attainment.
This role sits close to GitLab's evolving AI strategy and the future of our AI-powered DevSecOps platform. You will develop a clear point of view, represent these partnerships with senior stakeholders, and personally drive the day-to-day work that spans multi-year planning and weekly execution, chasing down blockers, keeping workstreams on track, and doing the detailed follow-through yourself rather than delegating it.
What you'll do
Serve as the primary owner and point of contact for GitLab's cloud infrastructure partnerships with AWS and Google Cloud, personally accountable for the direction, operating rhythm, and outcomes of each.
Own the full commercial lifecycle of each relationship: negotiating rates and terms, tracking consumption against committed spend, and leading renewal negotiations well ahead of contract expiration.
Manage cloud infrastructure spend as a standing responsibility, partnering with Finance/FinOps on forecasting, true-ups, and cost optimization across both hyperscalers.
Drive product integrations with each partner, working directly with engineering and product management counterparts on both sides to identify, scope, and deliver joint technical initiatives.
Develop and lead joint go-to-market strategy for each partnership, connecting GitLab's business priorities, product roadmap, and AI strategy to concrete partner initiatives, and then own getting those plans executed.
Build strong working relationships across partner organizations, including executives, product management, engineering, sales, and marketing stakeholders.
Run a disciplined operating cadence across complex initiatives, with clear priorities, owners, timelines, coordination points, and follow-through you drive yourself.
Coordinate cross-functional work inside GitLab to support partnership goals, aligning teams across product, engineering, sales, marketing, finance, and the executive group.
Translate partner opportunities and requests into actionable internal plans, including roadmap discussions, integration needs, commercial terms, and executive recommendations.
Track and communicate measurable partnership outcomes such as spend efficiency, consumption trends, renewal terms secured, integration progress, and joint go-to-market execution.
Represent the partnerships at the executive level by preparing clear recommendations, briefing executives, and helping drive alignment on investments, trade-offs, and next steps.
What you'll bring
Significant experience owning strategic partnerships, alliance relationships, or vendor/commercial relationships in enterprise software, cloud, and/or AI, with a track record of being in the details, not just setting direction. This experience should reflect owning one or a small number of relationships in depth, not administering a large multi-partner channel ecosystem.
Direct experience managing enterprise cloud commercial agreements (e.g., EDP, MACC, or similar consumption/spend commitments) with at least one major hyperscaler, including experience owning a renewal cycle from expiration planning through negotiation and close.
Experience driving product or technical integrations with a cloud partner, and shaping joint go-to-market strategy that connects a product roadmap to partner initiatives.
Strong ownership mindset with the ability to operate as a single-threaded owner who is accountable for both strategy and execution, and comfortable doing the hands-on work personally rather than handing it off.
Excellent written and verbal communication skills, with the ability to distill complex commercial and partnership topics into clear recommendations for executives and cross-functional stakeholders.
Strong project and program management skills, including the ability to organize complex workstreams, prioritize effectively, and keep multiple initiatives moving through direct, hands-on management.
Genuine technical fluency in software development, platform integrations, and cloud infrastructure, with comfort engaging engineering and product counterparts in substantive conversations, not just positioning technology commercially.
Experience working with senior stakeholders on high-visibility initiatives, including preparing executive briefings, framing recommendations, and driving follow-through.
Ability to influence without formal authority, build strong working relationships across internal and external teams, and navigate multiple priorities with sound judgment.
Familiarity with the DevSecOps ecosystem and a results-oriented approach to measuring partnership impact through spend efficiency and business/product outcomes rather than partner-sourced revenue or quota attainment.
Preferred: candidates based in US Eastern or Central time zones, given close cross-functional coordination needs.
About the team
The Strategic Partnerships team owns the strategy and relationship management for some of GitLab's most consequential external partners, including the hyperscalers powering GitLab's infrastructure and future AI capabilities. We work across product, engineering, sales, marketing, finance, and the executive group to turn these partnerships into differentiated value for GitLab, manage our infrastructure investment responsibly, and ensure these relationships support our long-term platform strategy.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$168,000
—
$285,600 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: San Francisco, United States
Founding Design Engineer
Location:
San Francisco, CA (On-site, 5 days/week)
Compensation:
$150,000–$250,000 Base + Equity (0.4–0.8%)
About the Opportunity
An early-stage, venture-backed AI startup is seeking a
Founding Design Engineer
to become its first design-focused engineering hire. This is a unique opportunity to own the end-to-end user experience for a highly technical AI platform, defining the product's design language while building production-ready frontend applications.
Working directly with the founding team, you'll help shape the future of an AI-native enterprise platform by combining exceptional product design with hands-on frontend engineering.
What You'll Do
Own product design and frontend implementation from concept to production.
Design and build production-ready interfaces using
React
and
TypeScript
.
Establish the company's design language, design system, and UX patterns.
Collaborate closely with founders to build intuitive experiences for complex technical workflows.
Design for enterprise B2B software, platform products, and AI-powered user experiences.
What We're Looking For
1 - 5 years of experience in design, recent experience shipping frontend code in React/TypeScript
Experience at a venture-backed early-stage startup or fast-paced high-growth company
Has a self-driven project with real users (portfolio, side project, or startup)
Experience at an early-stage startup or other fast-paced environment.
Experience designing technical products such as developer tools, enterprise SaaS, infrastructure, platform software, or AI products.
Self-starter who thrives in an ownership-driven environment with minimal direction.
Design/Arts/CS degree
Skills
Tech stack
React, TypeScript, Figma, Tailwind CSS
PLUS
Next.js
Figma
Experience with design systems and component libraries.
Familiarity with AI, agentic workflows, or Human-Computer Interaction (HCI) principles.
Visa Sponsorship
The company can support:
H-1B transfers
O-1 visas
TN visas
J-1 visas
Please note that new H-1B sponsorship is not available.
Why Join?
Be the first Design Engineer and help define the product from the ground up.
Own both design and implementation without traditional design handoffs.
Work directly with an experienced founding team in a collaborative, high-impact environment.
Receive competitive compensation and meaningful equity while helping build a category-defining AI product.
Salary: $150 – $250 / year
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic's Enterprise Knowledge Work team builds the products that help enterprise knowledge workers collaborate deeply with Claude for major parts of their work.
Over the past year, AI has transformed how software engineering happens; for the rest of knowledge work, though, using AI still mostly means answering questions and producing first drafts — a small slice of the actual job.
We're building toward something bigger: people and agents working together on every core work objective, from first idea to finished product, and the recurring work of a team running with Claude in the loop instead of a person pushing every step. It's an enormous space, it's early, and no one has built it well yet.
You'll help decide what these products are, not just how they're built — the product questions are as open as the architecture ones — and you'll see your work land with real teams at the world's largest enterprises.
What you'll do
Own technical design and delivery for enterprise-facing core products, end-to-end across the stack
Partner with product, design, and go-to-market to turn enterprise customer workflows into shipped product, not just execute against a spec
Set technical direction and standards for your team: architecture, code quality, and how the team builds
Work directly with enterprise customers and sales during key conversations, translating what you learn into engineering priorities
Work closely with research to make the models better in your domain: shaping evals, surfacing failure modes, and feeding customer learnings back into model development
Mentor other engineers and raise the technical bar across the team, working with influence rather than authority
Build the core primitives that enable knowledge workers across industries and roles to meaningfully leverage Claude
You may be a good fit if you
Have 8+ years of software engineering experience, ideally with 2+ years at a Staff or equivalent technical leadership level
Have led the design and delivery of complex customer-facing products across the full stack
Have built AI products and know what it takes to turn model capabilities into applications people actually use
Are comfortable working directly with enterprise customers and translating what you learn into technical decisions
Have built products from 0 to 1 in fast-moving environments, and can set technical direction with limited precedent to lean on
Drive cross-team alignment to ship impactful work, with influence over authority
Strong candidates may also have
Experience working with research to improve domain-specific model capabilities, including evaluation frameworks
Experience as startup founders or early-stage employees
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$405,000
—
$485,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Paris
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
Role summary
As a Platform Security Engineer on the Security team, you will architect and maintain the security posture of our rapidly scaling AI infrastructure and application lifecycle. Security is not a gate but an enabler, and you will embed robust controls into our continuous integration and deployment pipelines, infrastructure environments, and developer workflows to protect our systems without sacrificing velocity.
Your role exists to ensure that our research and engineering teams can move fast while staying secure. You will shape how security integrates with every layer of our stack, from code to cloud, making secure practices invisible to developers and automatic by default.
What you will do
- Drive threat modeling and risk prioritization exercises as the security counterpart in system-design reviews for core infrastructure and new products.
- Own end-to-end vulnerability management across continuous integration and deployment pipelines and runtime environments, covering infrastructure and applications.
- Secure our container orchestration deployments and containerized workloads, implementing advanced hardening to prevent lateral movement across distributed systems.
- Define and enforce Infrastructure-as-Code security by building robust guardrails and integrating policy-as-code directly into deployment pipelines.
- Design and execute a comprehensive security tooling strategy, managing solutions for cloud-native application protection, cloud security posture, static code analysis, dependency scanning, secrets management, and vulnerability tracking.
- Champion developer enablement by building secure defaults, streamlining remediation workflows, and drafting actionable security guidelines.
- Build foundational security automation to scale alongside hyper-growth, minimizing manual overhead while establishing a pragmatic security culture.
What we're looking for:
- Five or more years of experience in Platform Security, Security Engineering, or Cloud Security, ideally as an early security hire in a fast-scaling environment.
- Deep understanding of container orchestration and container security, alongside strong experience securing Infrastructure-as-Code across major cloud providers.
- Strong programming and scripting skills in languages such as Python or Go to build security automation and integrate diverse security tools into developer workflows.
- Extensive experience deploying and tuning modern security tooling with a pragmatic approach to vulnerability management and threat modeling.
- Strong communication skills with a proven track record of partnering with developers and researchers to embed secure defaults without creating engineering friction.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Ljubljana, Slovenia
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
At Wolt, you can grow your sales career with a fun and fast-scaling global business. Part of the DoorDash team, we’re building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. Today, our products are used by 55+ million registered users who can now order from 200,000+ restaurants and retail stores across 30+ countries around the world.
Our Sales teams create and build our relationships with merchants. Together, we’ve helped big brands, local stores and neighborhood restaurants do over €15 billion’s worth of business through our platform. We’re constantly launching new cities and products, so there are always new opportunities to expand your skills and progress your career.
What you’ll be doing
As Sales Associate, you will manage the full sales funnel from first contact through to closing deals and ensuring a smooth handover to the onboarding team. You’ll primarily work on the phone, contacting restaurants and retail stores across
Slovenia
, and will receive training and coaching to grow your skills.
Day-to-day in this role you’ll:
Manage a portfolio of leads and execute systematic outreach
Book and run meetings to acquire new restaurants and retail stores onto Wolt’s platform
Negotiate commercial terms and conditions and collect documentation
Ensure seamless handover of signed partners to the merchant onboarding team
Support the sales team in improving methodologies and processes
Our humble expectations
You’ll do well at Wolt if you:
Have the charm, empathy and honesty to build strong relationships.
Are used to high-performance, high-expectation cultures.
Have a proven track record of making sales and closing deals.
Take a hands-on, proactive approach to getting stuff done and seeing things through.
Have fluent and persuasive written and spoken communication skills in English and Slovenian.
Are entrepreneurial, innovative, and good at solving problems.
Can adapt quickly in a rapidly changing market.
Have 2+ years in partner operations or customer support and a Bachelor’s degree or equivalent, owning end-to-end workflows with on-time delivery.
Are tech-savvy and quick to learn new systems, troubleshooting basic issues and escalating smartly when they exceed scope.
What we offer
An opportunity to work in a fast-growing tech company with a startup mindset
The chance to make a significant impact on the growth and success of our restaurant partners.
A supportive and inclusive team culture that values innovation and continuous improvement.
Opportunities for personal and professional development within a global organization.
Why you’ll love it
🚀Global and growing fast:
Be part of a fast-moving scaleup
🤩Ride of a lifetime:
Accelerate your career and build your sales skills
💪Instant impact:
Take ownership and make a difference
💙Big hearts and small egos:
Surround yourself with smart, friendly people
Next steps
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply, make sure to add your CV and get the conversation going!
We will be reviewing applications on an on-going basis. If this sounds like an opportunity you want to pursue, apply today! 💙
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Paris
Workplace: Hybrid
ABOUT VOODOO
Founded in 2013, Voodoo is a tech company that creates mobile games and apps with a mission to entertain the world. Gathering 800 employees, 7 billion downloads, and over 200 million active users, Voodoo is the #3 mobile publisher worldwide in terms of downloads after Google and Meta. Our portfolio includes chart-topping games like Mob Control and Block Jam, alongside popular apps such as BeReal and Wizz.
TEAM
Our Growth team maximizes the potential of every Voodoo product through a mix of user acquisition, ad monetization, video and playable ads, and influencer marketing. We combine operational excellence with creative thinking to constantly adapt, innovate, and stay ahead of the market.
ROLE
We are looking for a Creative Strategist to shape the ad strategy behind our portfolio of games and apps. You’ll spot market trends, uncover what drives performance, and turn insights into actionable creative briefs. Working closely with UA, Marketing Artists, Developers, Product teams, and Growth leaders, you’ll drive creative decisions that turn bold ideas into high-performing ads and help our products become global hits.
RESPONSIBILITIES
Your goal will be to understand what makes a game stand out, spot what drives ad performance, and turn those insights into creative strategies that fuel growth. You’ll combine market intelligence, performance data, and creative thinking to help our games capture attention and win players.
Managing your own portfolio of games, you will:
- Define the creative strategy for your games: understand each game's core mechanics, audience, growth priorities, and competitive landscape to identify the strongest creative opportunities.
- Spot what makes ads work: deconstruct top-performing creatives to uncover winning hooks, gameplay mechanics, storytelling patterns, and trends worth exploring.
- Turn insights into creative direction: translate benchmarking, market intelligence, and performance data into sharp, actionable briefs that inspire new concepts and guide execution.
- Think like both a strategist and a creative: build hypotheses around what will capture attention and drive results, then use performance data to validate your ideas and refine your approach.
- Work closely with UA and creative teams: collaborate with Marketing Artists and Developers to turn insights into compelling ads, while aligning with Product teams and Growth leaders on game priorities.
- Benchmark relentlessly: use internal tools and platforms such as MarketIQ, Apptica, and Data.ai http://Data.ai to track competitors, anticipate emerging trends, and uncover new opportunities across genres.
- Turn learnings into action: analyze creative performance, share insights across teams, and scale winning approaches across our game portfolio.
- Push creative performance further: identify opportunities to improve workflows, creative output, and team capabilities to keep Voodoo ahead of the market.
PROFILE
- Experience in creative strategy, growth marketing, strategy consulting, or a similar role.
- Strong understanding of mobile games, player behavior, and performance-driven advertising.
- Ability to combine market intelligence, competitor benchmarking, and performance data to shape creative strategies and identify growth opportunities.
- Strong analytical and ideation skills, with the ability to turn insights into compelling concepts and actionable creative briefs.
- Proficiency in analytics and benchmarking tools; hands-on experience with AI creative tools (Scenario, Seedance, Kling, Veo, Runway, etc.).
- Excellent communication skills (full english proficiency, french is a strong plus) and ability to collaborate across UA, Creative, and Product teams.
- Proactive, adaptable, and eager to challenge existing approaches, experiment, and iterate.
- You thrive in an environment that values candor, freedom, and responsibility.
BENEFITS (FRANCE)
- Competitive salary based on experience
- Swile Lunch voucher
- Gymlib (100% covered by Voodoo)
- Premium healthcare coverage with SideCare, 100% covered for you and your family
- Wellness activities in our Paris office
Full remote for candidates based abroad (benefits according to the country you reside in), with relocation to Paris subject to discussion. Hybrid for candidates based in France.
Location: Sliema, Malta
Who We Are
At OKX, we believe the future will be reshaped by technology. Founded in 2017, we are revolutionising world systems through our cutting-edge digital asset exchange, Web3 portal and blockchain ecosystems. We reshape the financial ecosystem by offering some of the most diverse and sophisticated products, solutions, and trading tools on the market. Trusted by more than 50 million users in over 180 countries globally, OKX empowers every individual to explore the world of Web3. With our extensive range of products and services, and unwavering commitment to innovation, OKX envisions a world of financial access backed by blockchain and the power of decentralized finance.
We are innovative in the way we think, work, and in the products we create. We are also socially responsible by actively participating and encouraging employees to take part in various public welfare activities. With more than 3,000 employees around the world, we believe embracing diversity and inclusion will spark the creation of long-term value for the industry. Come Build the Future with Us now!
About the Team
The Operations function at OKX is the engine powering our local business growth and execution. We are a team of product-minded, commercially driven problem solvers who bridge the gap between strategy, customer experience, and compliance. We build scalable workflows, drive market expansion, and champion operational excellence - ensuring we scale the business efficiently and responsibly.
What You'll be Doing:
Cross-Functional Project Leadership:
Lead strategic, high-impact initiatives across Product, Growth, VIP/Affiliates, Compliance, and Customer Support.
Product & Tech Operations Bridge:
Partner closely with Product Managers and Engineering to align on product rollouts, conduct operational testing, influence roadmap prioritization, and optimize end-to-end customer journeys.
Commercial Alignment & Growth Support:
Collaborate with commercial and growth teams to scale operational workflows around VIPs and business development initiatives.
Process Optimization & Scaling:
Continuously analyze operational metrics to uncover inefficiencies, automate manual workflows, and elevate service delivery.
Market Insights & Innovation:
Research competitor benchmarks and industry best practices to recommend proactive, product-led operational innovations.
Local Market & User Insights:
Serve as an internal SME on local user behavior, market trends, and operational requirements to refine product-market fit.
What We Look For in You:
Hands-on Execution & Ownership:
Proven track record of planning, driving, and delivering complex cross-functional projects end-to-end in a fast-paced environment.
Data-Driven & Commercially Minded:
Strong analytical capabilities. Able to interpret product/commercial data, spot operational trends, and translate them into actionable business decisions.
Product & Customer Experience Intuition:
Familiarity with the product lifecycle, product operations, and testing frameworks, with a sharp instinct for intuitive, high-quality user experiences.
Cross-Functional Influence & Self-Starter Drive:
Exceptional ability to build relationships across engineering, commercial, and operational teams while rapidly picking up domain-specific context.
Problem Solver & Critical Thinker:
Comfortable questioning the status quo, navigating ambiguity, and operating independently within a dispersed global team.
Tech-Forward & AI-Fluent:
Enthusiastic about leveraging emerging technologies and AI tools to eliminate friction, automate workflows, and boost team productivity.
Communication & Stakeholder Management:
Excellent written and verbal communication skills in English, capable of presenting insights clearly to leadership and key partners.
Nice to Haves:
Prior experience in a crypto exchange, FinTech or other start up in a regulated industry.
Prior experience working in a multinational or matrix environment.
Interest in crypto or trading.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: New York, NY
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU’LL DO
We’re hiring a Commercial Counsel to be a core member of Sierra’s legal team. We are looking for someone who has deep expertise in commercial contracts, but also someone who is also eager to broaden their scope across IP, regulatory, and product. You will thrive in dynamic environments, enjoy tackling challenges beyond your comfort zone, and be excited to contribute across the business. In return, we’ll provide the support and opportunities you need to grow and excel as a lawyer. You’ll be part of a legal team that is highly respected within both the company and the broader legal industry—committed to excellence, collaboration, and making a meaningful impact.
- Commercial Contracting: Structure, negotiate and advise on all commercial contracts, including SaaS subscription agreements, technology licenses, professional services agreements, channel partner agreement, vendor agreements and NDAs. Commercial privacy and security contracting experience (e.g., DPAs, BAAs, security agreements) is a plus.
- Operational Excellence: Help build out our commercial function to be best in class. We aim to be the fastest and strongest, where the legal team is the differentiator in the contract lifecycle. You will be developing templates, playbooks, and workflows to drive efficiency and scalability.
- Expertise: Deep knowledge of practice areas that underpin the commercial practice, including contract law, IP and privacy. You will also want to work in AI and understand the nuances of law as it relates to AI, including the evolving regulatory frameworks. You will be expected to advise broadly on all contractual issues and be comfortable doing so.
- Teamwork: A team player first and foremost. Sierra is a unique place to work, with a strong sense of togetherness, and the legal team is no exception. You will look out for your colleagues, be accustomed to sharing and helping the team succeed.
- Judgement: Understand risk in the context of a hyperscaling business, have sound judgement and be strategic in your decision making. You will not be afraid to make judgement calls, and you will be empowered to do so.
- Approach: A strong work ethic with an eye for detail. You will strive for perfection, and expect that of others.
- Collaborate: Collaborate cross-functionally with Sales, Operations, and Agent Development teams to support revenue growth and strategic business initiatives.
WHAT YOU’LL BRING
- 2-6 years of legal experience, with a combination of both large law firm and in-house experience at a tech company.
- A strong background in negotiating and managing complex commercial contracts, preferably in SaaS, AI, or enterprise software.
- Strong communication skills (verbal and written) and the ability to partner with both legal and non-legal stakeholders.
- A proactive mindset and the ability to navigate ambiguity in a fast-paced, dynamic startup environment.
EVEN BETTER…
- Experience of privacy/regulatory frameworks and can advise on data processing agreements and security-related contract provisions.
- A passion for AI, with a deep understanding of AI products, LLMs and the related legal issues.
- Law firm experience at a top-tier, internationally recognized law firm.
- Experience working at a high-growth startup and operating with a sense of ownership.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Metn, Lebanon
The Company
Toters is an on-demand e-commerce and delivery platform that enables customers to get anything in their city with the highest level of convenience.
At Toters, technology is at the heart of everything we do. Our product teams build features that simplify customers’ lives, while our engineers create scalable solutions to deliver faster and more cost-effectively. If you thrive in a high-growth startup environment and want to help reshape how people shop across the Middle East, join us.
Role Overview
As a Senior Offensive Security Engineer (L5), you will own complex offensive security initiatives that span multiple teams. You will lead advanced penetration testing, red team exercises, and adversarial simulations to uncover systemic weaknesses in our web applications, APIs, mobile apps, cloud infrastructure, identity, payment-adjacent flows, and overall attack surface.
You will act as a
hands-on technical leader
: influencing secure design decisions with evidence, mentoring mid-level and junior offensive engineers, and driving improvements that meaningfully reduce risk.
Description
In this senior role, you will take end-to-end ownership of offensive security efforts with a focus on high-impact outcomes. Your responsibilities include:
Lead comprehensive penetration tests and red team / assumed-breach exercises targeting web applications, APIs, mobile applications, cloud infrastructure, and authentication systems (including identity and privileged-access paths).
Lead mobile offensive testing on Android and iOS, including evaluation and bypass/validation of runtime protection, tamper resistance, certificate pinning / Certificate Transparency, and key/secret shielding using DexProtector or similar RASP / app-shielding tools, plus complementary tooling such as MobSF.
Perform in-depth threat modeling and identify complex attack paths across services and trust boundaries (including authorization flaws, tenant isolation, token/session issues, edge/WAF bypass, and client-secret exposure).
Deliver high-quality security assessment reports with clear risk ratings, business impact analysis, practical remediation guidance, and evidence quality that engineering and audit stakeholders can use in a SOC 2 and PCI DSS context—then re-test and validate fixes before closure.
Collaborate with Engineering, DevOps, Product, and the Security Engineer track to influence secure architecture decisions and ensure vulnerabilities are addressed at the root cause.
Develop and improve offensive security methodologies, tools, and automation to increase efficiency and coverage. AI-assisted testing is a must.
Mentor mid-level and junior offensive security engineers, conduct offensive-focused code/design reviews, and help raise the overall security capability of the team.
Participate in purple team exercises with the detection and incident response teams to improve defenses based on real attack simulations.
Stay at the forefront of offensive security research, emerging threats, and TTPs, and assess their relevance to Toters.
Contribute offensive input to security standards, policies, and secure development practices across the engineering organization (you advise; you do not own policy issuance or GRC evidence packs).
Support structured disclosure (VDP / researcher reports) through reproduce, rate, de-duplicate, and validate.
Key Qualifications
Bachelor’s degree in Computer Science, Cybersecurity, or a related field, or equivalent practical experience.
6+ years of hands-on experience in offensive security, penetration testing, or red teaming.
Strong expertise in web application, API, and mobile security testing (Android and iOS).
Working knowledge of DexProtector or similar mobile shielding / RASP tooling: what it protects, how testers evaluate residual risk, and how to validate that hardening holds.
Advanced proficiency with offensive security tools (Burp Suite, Metasploit, Cobalt Strike or equivalent adversary-emulation platforms, custom tooling, etc.).
Proficient in writing robust, reusable scripts and small tools for automation (Python preferred, Bash for quick tasks).
Solid experience with cloud security testing (AWS preferred) and infrastructure attack techniques.
Proven ability to lead complex security assessments from scoping to reporting and remediation validation.
Strong risk assessment and threat modeling skills, with the ability to communicate technical risks clearly to both technical and non-technical stakeholders.
Familiarity with SOC 2 and PCI DSS as they apply to offensive work (scoped pentests, application/API/payment-adjacent testing, evidence-quality reporting). This role does not own control design or audit evidence collection.
Experience mentoring engineers and influencing cross-team security practices.
Excellent written and verbal communication skills in English.
Nice to Have
Industry-recognized certifications such as OSCP, OSCE, OSEP, CRTO, or PNPT.
Experience running full-scope red team or assumed-breach exercises.
Experience developing custom exploits, tooling, or automation for offensive security.
Knowledge of MITRE ATT&CK and adversary emulation.
AI and AI pentesting: testing LLM/agent applications (prompt injection, tool/plugin abuse, data-exfil via agents) and using AI-assisted pentest workflows with mandatory human review.
Previous experience in high-scale e-commerce, delivery, or fintech environments, including payment API / tokenization / third-party PSP testing as a tester (not as PCI control owner).
Fluency in Arabic and English (French is a plus).
What We Offer
Competitive compensation package.
Discounts on Toters orders.
First-class medical insurance.
Ready to own offensive security at scale and help build a safer platform for millions across the Middle East? Apply now!
Location: Romania; Bosnia and Herzegovina; Serbia; North Macedonia; Bulgaria; Slovenia
About Huzzle
At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team.
Job Summary
We are seeking a high-caliber Customer Service Manager to lead our remote support team toward excellence. In this role, you will be the bridge between our customers and our brand, ensuring every interaction reflects our commitment to quality. We need a leader who thrives in fast-paced environments, possesses unwavering empathy, and has the strategic mindset to turn complex challenges into long-term customer loyalty. If you are passionate about building world-class support cultures and mentoring high-performing teams, we want to hear from you.
Key Responsibilities
Oversee and mentor a fully remote team of customer service representatives to ensure peak performance and professional growth.
Act as the final point of escalation for complex customer issues, utilizing expert conflict management skills to reach positive resolutions.
Establish and monitor key performance indicators (KPIs) such as response times, CSAT scores, and first-contact resolution rates.
Refine and implement standardized support workflows to enhance efficiency and maintain brand voice.
Collaborate with cross-functional departments to provide customer insights that drive product and service improvements.
Conduct regular performance reviews and quality assurance audits to maintain high standards of service.
Requirements
Proven experience as a Customer Service Manager or in a senior leadership role within a support environment.
Exceptional conflict management and de-escalation skills with a track record of handling high-pressure situations with grace.
Strong leadership capabilities with the ability to inspire, motivate, and manage a remote workforce.
Excellent verbal and written communication skills.
Proficiency in modern CRM software and helpdesk tools (e.g., Zendesk, Salesforce, or Intercom).
Analytical mindset with the ability to interpret data and translate it into actionable strategies.
Nice-to-Haves
Experience working within a high-growth startup or a SaaS environment.
Familiarity with remote team management tools such as Slack, Notion, and Zoom.
Previous experience in training and curriculum development for support teams.
Benefits
💰 Competitive salary based on experience
🌎 Fully remote role with a flexible work environment
🚀 Work with a growing logistics company in a high-demand industry
📈 Long-term career growth with operational and customer success exposure
🎯 Hands-on role with real impact on day-to-day business operations
Location: Colombia; Mexico; Brazil; Argentina; Honduras; Costa Rica
About Huzzle
At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team.
Job Summary
We are looking for a dedicated Customer Service Manager to support operations and elevate the customer experience. In this role, you will be the driving force behind a culture of excellence, ensuring that every interaction reflects our commitment to high-quality service. This is a pivotal position for a strategic thinker who is passionate about mentoring talent, optimizing workflows, and turning customer feedback into actionable growth strategies for the team.
Key Responsibilities
Oversee the daily operations of the customer support team to ensure timely and accurate resolutions.
Mentor, coach, and develop team members through regular performance reviews and feedback sessions.
Establish and monitor key performance indicators (KPIs) such as CSAT, response times, and resolution rates.
Identify bottlenecks in the customer journey and implement process improvements to increase efficiency.
Act as an escalation point for complex technical issues or high-priority customer concerns.
Collaborate with cross-functional departments to advocate for the customer and influence product improvements.
Manage the recruitment and onboarding of new support staff as the team scales.
Requirements
3+ years of experience in a Customer Service Management or Leadership role.
Proven track record of managing remote or distributed teams.
Exceptional communication skills with the ability to convey empathy and clarity.
Strong analytical skills with experience using data to drive decision-making.
Proficiency with modern help desk software (e.g., Zendesk, Salesforce, or Intercom).
Demonstrated ability to remain calm and decisive in high-pressure situations.
Experience in a fast-growing startup or SaaS environment.
Deep understanding of customer retention strategies and churn reduction.
Benefits
💰 Competitive salary based on experience
🌎 Fully remote role with a flexible work environment
🚀 Work with a growing logistics company in a high-demand industry
📈 Long-term career growth with operational and customer success exposure
🎯 Hands-on role with real impact on day-to-day business operations
УдалённоColombia; Mexico; Brazil; Argentina; Honduras; Costa Rica
УдалённоNorth Macedonia; Romania; Bulgaria; Albania; Croatia; Montenegro
Canada (Remote)
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United States; We encourage individuals from all backgrounds to apply and are committed to assessing candidates based on their skills and qualifications; We do not tolerate discrimination against staff or applicants based on race, religion, national origin, age, disability, pregnancy status, veteran status, or other personal characteristics
УдалённоRemote, US; Preferred: candidates based in US Eastern or Central time zones, given close cross-functional coordination needs; The base salary range for this role’s listed level is currently for residents of the United States only
География найма не уточнена
Paris; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
География найма не уточнена
ГибридFull remote for candidates based abroad (benefits according to the country you reside in), with relocation to Paris subject to discussion; Hybrid for candidates based in France
seniorГеография найма не уточнена
ОфисNew York, NY
seniorГеография найма не уточнена
УдалённоRomania; Bosnia and Herzegovina; Serbia; North Macedonia; Bulgaria; Slovenia