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Location: Riyadh, Saudi Arabia About Müller's Solutions: Müller's Solutions is a premier provider of SAP consulting services, with a commitment to delivering exceptional results through innovative and tailored solutions. We partner with organizations to transform their SAP landscape and enhance operational efficiency, ensuring the successful implementation of strategic initiatives. Job Overview: We are seeking a seasoned SAP Technical Lead with expertise in NetWeaver and Basis. The SAP Technical Lead will oversee the administration and operation of SAP-centric solution management. Key responsibilities include delivering technical guidance and ensuring that the NetWeaver team complies with established technical standards. Collaborate with Functional and Technical Designers to guarantee consistent and high-quality technical solutions that align with the agreed designs. This role also plays a crucial part in enhancing the team’s technical knowledge and delivery capabilities. The position encompasses all facets of SAP NetWeaver administration, such as system installations and upgrades, troubleshooting and resolution, database management, client copies, system refreshes, SAP instance configuration, and performance optimization for a complex system landscape. Furthermore, the SAP Technical Manager will engage in the transition process to facilitate a seamless shift from implementation to production operations. Requirements • Offer technical analysis and oversight proficiency in the management of SAP Netweaver and SAP development teams, thereby directly shaping business solutions. • Collaborate effectively with the Implementation Delivery Leadership Team to aid in the development and execution of services within the SAP domain. • Develop comprehensive documentation for SAP system administration, development processes, and operational guidelines. • Ensure compliance with established standards during the execution of procedures, quality assurance measures, templates, and documentation. • Oversee existing operational guidelines to guarantee consistency and completeness. • Take appropriate actions to investigate and resolve incidents and issues arising within SAP systems and services. • Uphold the integrity, manageability, and architectural fidelity of SAP systems. • Act as a technical lead in the design, development, testing, and implementation of technology solutions (please note that significant support may be necessary beyond regular working hours). • Establish a performance baseline, monitor system performance, and optimize for maximum efficiency. • Develop SAP technical components and maintain fluency in various SAP technologies. • Engage with the Netweaver team to establish a suitable security model for any new enhancements or modifications, leveraging expertise in the current SAP security model. • Lead the resolution of matters associated with the implementation and testing of SAP SPS upgrades and service pack enhancements. • Participate in the Change Request process to document and validate the necessity for changes. • Implement and evaluate backup and recovery strategies, high availability solutions, as well as configurations for network, database, and operating systems. • Foster and maintain effective, productive relationships with clients and team members. • Undertake additional responsibilities as required to meet the objectives of the role. EDUCATION:  A graduate or post-graduate degree in Computer Science, Management Information Systems, or an equivalent field from a recognized national or international educational institution.  Proficient communication skills in both Arabic and English languages. RELEVANT EXPERIENCE: Over 10 years of professional experience in SAP projects. At least 5 years of experience in managing SAP landscapes within midsize or large organizations. Proficient in SAP Basis/NetWeaver administration for both ABAP and JAVA stacks. Familiarity with multiple operating system environments, including Linux, Unix, and Windows. Experience in implementing S/4 HANA. Skilled in the installation and configuration of various SAP products. Competence in hardware capacity planning. Knowledgeable in various backup and recovery tools utilized with SAP products. Experienced in high availability solutions. Proficient in the SAP Correction Transport System and SAP Security management. Understanding of different SAP security models and products, such as SSO and IDM. Familiarity with change management processes. Insight into internal support and escalation processes. Knowledge of SAP support processes (OSS) along with escalation workflows. Experience in enterprise-wide system implementations. Experience with SAP defense-related products is an advantage. SKILLS REQUIREMENTS: Proven project leadership within and between teams. Strong organizational, time, and stress management skills; meets deadlines consistently. Effective multi-tasking abilities. Availability for off-hours work and on-call responsibilities. Decisive under pressure. Independent work capability with minimal supervision. Skilled in facilitating issue resolution across teams. Excellent written and verbal communication. Self-motivated with strong problem-solving and interpersonal skills.

Location: Riyadh, Saudi Arabia In the role of Infrastructure Lead at Müller's Solutions, the Infrastructure Support Lead Analyst will be responsible for the design, maintenance, support, and scalability of the SAP infrastructure. This position involves guiding, coaching, and facilitating a team of specialists while contributing to the infrastructure support services. The individual will be part of a team of infrastructure engineers who possess outstanding technical expertise across various domain competencies. Key Responsibilities: • Provide daily leadership to the Infrastructure Services team. • Design, construct, and maintain the server and network infrastructure. • Offer operational support for the SAP architectures. • Collaborate with engineers and developers to establish provisioning, configuration, protocol support, and security for the infrastructure. • Ensure infrastructure stability as new products and services are launched. • Develop, mentor, and train staff; continuously seek to enhance processes and procedures with the objective of delivering exceptional service to customers. • Create, document, implement, and sustain processes and procedures for daily operations and the integration of new services. • Foster a robust culture dedicated to service quality through the effective execution of repeatable, well-structured processes. • Monitor the status of alerts, tickets, and processes to guarantee timely completion of tasks. • Communicate changes in policy and procedures. • Provide recommendations for modifications and improvements, and convey these to senior management. • Achieve and maintain service levels as established by management. • Offer technological guidance to ensure that project services are highly available, efficient, and operate with acceptable performance levels. • Address business requirements through technology by assessing various technological options and vendor products. • Report trends in incident/problem management identified through analysis of historical outages, utilizing these trends to pinpoint and implement changes that may prevent future issues. • Collaborate with service providers to identify processes/tools that enhance the end-user experience of the service. • Manage significant outages through standard ITIL processes until resolution. • Promote knowledge sharing through presentations and similar activities among team members. • Possess a broad understanding of infrastructure technologies coupled with subject matter expertise (SME) in several technologies within an infrastructure environment, including operating systems, storage, virtualization, networks, heterogeneous computing devices, and information security. • Exhibit proficiency as a systems administrator for specific technologies and provide escalated support. • Analyze, deconstruct, and re-engineer existing solutions with a focus on enhancing efficiency and improving performance. Requirements EDUCATION: Bachelor's Degree in Computer Science, Information Management, or a related technical/IT field. Certification in CCNP or CCNA. ITIL V3 Certification is advantageous. Proficiency in both Arabic and English languages. RELEVANT EXPERIENCE: 5 to 7 years of demonstrable technical experience in managing large infrastructure setups. A minimum of 3 years of professional experience in infrastructure and technical operations. SKILLS REQUIREMENTS: Comprehensive understanding of LAN/WAN protocols and architectures. Capable of communicating effectively at all organizational levels. Ability to maintain clear reasoning during high-severity, high-impact outages. Strong collaborator, working well with others to resolve issues and incorporating diverse insights. Robust analytical skills. Preferred Qualifications: Master's degree in a related field. Relevant certifications (e.g., ITIL, CISSP, CCNA) are highly beneficial. Experience in cybersecurity practices aimed at protecting infrastructure from unauthorized access and vulnerabilities. Familiarity with DevOps practices and tools to enhance collaboration between development and operations teams. Benefits Why Join Us: Opportunity to work with a talented and passionate team. Competitive salary and benefits package. Exciting projects and innovative work environment.

Location: Riyadh, Saudi Arabia Müller's Solutions is in search of a qualified Project Manager with a focus on SAP Applications. The Project Manager for SAP Applications will collaborate with the Program Management team to define, prioritize, plan, and execute program activities pertaining to the implementation of various applications. This role entails overseeing the program schedule and providing comprehensive analyses to the Program Management team regarding progress, challenges, risks, and quality. Additionally, the individual in this position will be responsible for managing and executing the communication plan for relevant activities, attending meetings, and liaising and coordinating with diverse teams. This role also includes the oversight of support provided by partner vendors. Key Responsibilities: Assist the Program Management team in undertaking activities related to implementation.  Facilitate collaboration among diverse work streams and communicate with project stakeholders to gather and share project information.  Produce a variety of status reports on a weekly and monthly basis.  Work in conjunction with the Delivery Team to support the development and deployment of SAP application components.  Offer strategic direction and guidance for all implementations of SAP applications.  Manage relationships with clients as well as functional and technical teams.  Provide insights, guidance, and recommendations regarding the Technical Designs produced by team members.  Ensure adherence to established procedures, quality assurance standards, templates, and documentation protocols.  Uphold the integrity, manageability, and architectural components of the systems.  Provide direction throughout the design, development, testing, and implementation stages of technology solutions (significant support may be required beyond regular working hours).  Identify and mitigate risks while addressing issues that affect project scope, schedule, and quality.  Assess and track progress to ensure that application releases are delivered punctually and within the specified scope.  Supervise post-implementation evaluations and ongoing monitoring of business applications.  Lead and establish Release and Change checkpoints throughout the project deployment lifecycle.  Conduct Release Readiness reviews, Milestone Reviews, and Business Go/No-Go assessments.  Engage in the Change Request process to document and validate the rationale for changes.  Develop and nurture effective and constructive relationships with clients and team members.  Perform additional duties as required to fulfill the objectives of the role.  Collaborate with various domain teams, including functional and technical teams. Requirements EDUCATION: • A Graduate or Postgraduate Degree in Computer Science, Management Information Systems, or a related field from a recognized national or international educational institution. • PMP certification (or an equivalent certification) is preferred. RELEVANT EXPERIENCE: • A minimum of 10 years of experience in SAP implementation projects. • At least 5 years of experience in managing SAP implementation projects in the capacity of Project Manager. • Proven project management experience, having successfully completed at least 2 full projects (from Project Planning to Post-Go Live support). • Demonstrated strong management skills to effectively handle strategic planning, direction, reporting, and administrative responsibilities associated with this role. • Solid knowledge and comprehension of the system development lifecycle and its ramifications. • Experience in the SAP Defense sector is considered an advantage. • Advanced knowledge of SAP implementation methodologies is essential. • Experience in gathering and documenting system requirements, as well as in documenting functional designs for business application solutions and related implementation challenges from a functional perspective. • Familiarity with enterprise-wide system implementation is required.. Familiarity with established support development frameworks and methodologies SKILLS REQUIREMENTS: Proficiency in Arabic Exceptional writing and presentation capabilities Strong leadership and analytical competencies Advanced networking skills Demonstrated ability to be independent and proactive Capacity to collaborate effectively within a large, dynamic multilingual team Benefits Why Join Us: Opportunity to work with a talented and passionate team. Competitive salary and benefits package. Exciting projects and innovative work environment.

Location: Cologne, Germany About our client Our client is the largest network of orthodontic clinics with fully digital processes in Europe. They have revolutionized the invisible orthodontics sector with the best team and state-of-the-art technology for diagnosis, treatment and case follow-up. They believe that everyone deserves a smile that makes them happy! Your responsibilities You will be the first sales associate in this location, working independently at first. We’re looking for someone autonomous and self-driven, able to operate confidently without a local team in place. Representing our client by greeting customers, explaining the products and financing options, and walking them through timelines and expectations. Achieving your sales targets to meet conversion goals while providing first class patient care to ensure every customer is delighted with their treatment start date. Meeting or exceeding your monthly KPIs. Handling patient concerns or issues in collaboration with the clinic or head office teams as required. Building genuine relationships with clients to build trust. Responding to calls and emails in a timely and professional manner. Follow up on potential clients and maintain a pipeline for future opportunities. Stay self-motivated with a hunger for success. Requirements At least 3 years' experience in a sales role. Work experience in industries such as automotive, dental, insurance or education is highly valuable. Confident presentation of products and the ability to answering customer questions and concerns. Bilingual English/German language skills. Benefits Be part of an international and multicultural team! A dynamic and collaborative work environment. Discounts on our client's treatments. Positive company culture: they celebrate every success! Our client promote a culture of inclusion and diversity. They celebrate the individual strengths, perspectives and experiences of their employees and encourage all candidates to apply, regardless of race, color, religion, gender identity, sexual orientation, disability or any other factor.

Location: Düsseldorf, Germany About our client Our client is the largest network of orthodontic clinics with fully digital processes in Europe. They have revolutionized the invisible orthodontics sector with the best team and state-of-the-art technology for diagnosis, treatment and case follow-up. They believe that everyone deserves a smile that makes them happy! Your responsibilities Representing our client by greeting customers, explaining the products and financing options, and walking them through timelines and expectations. Achieving your sales targets to meet conversion goals while providing first class patient care to ensure every customer is delighted with their treatment start date. Meeting or exceeding your monthly KPIs. Handling patient concerns or issues in collaboration with the clinic or head office teams as required. Building genuine relationships with clients to build trust. Responding to calls and emails in a timely and professional manner. Follow up on potential clients and maintain a pipeline for future opportunities. Stay self-motivated with a hunger for success. Never settle for less than “Impressive”! Requirements At least 2 years' experience in a sales role. Work experience in industries such as automotive, dental, insurance or education is highly valuable. Confident presentation of products and the ability to answering customer questions and concerns. Bilingual English/German language skills. Benefits Be part of an international and multicultural team! A dynamic and collaborative work environment. Discounts on our client's treatments. Positive company culture: they celebrate every success! Our client promote a culture of inclusion and diversity. They celebrate the individual strengths, perspectives and experiences of their employees and encourage all candidates to apply, regardless of race, color, religion, gender identity, sexual orientation, disability or any other factor.

Location: Dubai, United Arab Emirates; Port Louis, Mauritius; Moscow, Russia; Tiranë, Albania; Chișinău, Moldova; Vilnius, Lithuania Are you looking for an exciting job opportunity in the hospitality industry? Look no further! Apt Resources is a leading recruitment agency in Dubai, specializing in providing staff for trendy restaurants in the city. We are currently seeking experienced Waiters/Waitresses to join our client's team. Working as a Waiter/Waitress in Dubai's vibrant restaurant scene, you will have the opportunity to work in some of the most popular and trendy establishments in the city. With a diverse range of cuisines and unique dining experiences on offer, this is an excellent opportunity for passionate individuals who thrive in a fast-paced and dynamic environment. Responsibilities Provide exceptional customer service to ensure a memorable dining experience for guests Take food and beverage orders and deliver them promptly and accurately to the kitchen and tables Assist in setting up the dining area, including cleaning and arranging tables and chairs Handle customer inquiries and resolve any issues or complaints in a professional manner Collaborate with the kitchen staff to ensure smooth operation and efficient service Upsell menu items and make recommendations to guests based on their preferences Maintain a clean and organized workstation, including polishing silverware and glassware regularly Requirements Proven work experience as a Waiter/Waitress in a high-end restaurant or hotel Excellent communication and interpersonal skills Knowledge of food and beverage menus, including wine and cocktail offerings Ability to multitask and work well under pressure Attention to detail and strong organizational skills Flexibility to work in shifts, including weekends and holidays Fluent in English; knowledge of additional languages is a plus Benefits As per the company package.

Location: Warsaw, Mazowieckie, Poland; Limassol, Cyprus; Sofia City, Bulgaria Workplace: hybrid We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team. We are a leading trading platform that is expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talent team.    We are currently growing our Backend Team and looking for great Engineers with an interest in trading to join us! Our Engineering team plays a pivotal role in ensuring the robustness, speed, and security of our product. Dedicated to enhancing performance, providing a best-in-class user experience, ensuring compliance, and safeguarding data, the team's efforts directly impact our ability to offer clients a seamless and secure trading journey.   We believe great engineering talent not only delivers excellent code, but also lives our values. We are looking for someone who is eager to go fast, willing to innovate and grow, who knows how to listen, respect and support, strives to exceed client expectations, and takes full ownership to achieve real results. Core responsibilities: Design and build scalable, low-latency, and high-performance backend services Develop distributed and asynchronous systems ensuring reliability and fault tolerance Optimise performance across JVM, databases, caching, and networking layers Apply security best practices in handling client PII and financial transactions Use event-driven architectures and modern messaging solutions (e.g. Kafka) Collaborate with cross-functional teams to align architecture with business needs Maintain high code quality through testing, code reviews, and CI/CD practices Leverage AI tools to accelerate development, testing, and delivery What you will need: Experience & domain knowledge: Proven experience in FinTech, Banking, or related financial domains Strong understanding of distributed systems architecture and the client–server model Ability to design and maintain scalable, low-latency, high-performance systems Solid knowledge of concurrency, multithreading, and asynchronous programming Awareness of security best practices in handling PII and financial transactions Basic understanding of network protocols and troubleshooting Experience working in a product-led fast-paced environment as a team player Technical skills: Java and Spring: Advanced knowledge of Java Core technologies and the Spring framework Data Mastery: Proficiency with SQL databases, ensuring optimal performance, structure, and replication Concurrency & Async programming: advanced understanding and hands-on experience in asynchronous programming methods. Events streaming: Understanding of the event driven architecture (Kafka or similar solutions). Operational Proficiency: Understanding and hands-on experience with Ops activities, Kubernetes, pipelines, Fit Flow and modern CI/CD patterns and strategies AI tools: ability to effectively use AI technologies in engineering work e.g. applying AI for coding assistance, debugging, testing, documentation, and optimisation of workflows Soft skills: Communication: Effective communication skills, especially with teams responsible for security, operations and product Analytical thinking: Ability to tackle and investigate complicated problems and convert it to the task Adaptability to Rapid Changes: Demonstrated capability to adjust to quick technological shifts and evolving business requirements Ownership and Accountability: Readiness to take ownership of tasks, issues as well as demonstrate accountability of the results and outcome Nice to have: Performance : Knowledge of JVM performance optimization practices No-SQL: Experience working with no-SQL databases is a big plus In-memory storage : Strong knowledge of in-memory cache solutions What you will get in return: Competitive salary and annual performance-based bonus Generous annual leave policy Health insurance and pension fund, with additional benefits depending on location Hybrid working model (3 days from office) or fully remote across the country of employment Workation policy (30 days remote from anywhere in the world) Two additional paid days per year dedicated to volunteering What you will get in return: • Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated. • Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid • Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry. • Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team. • Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks! • Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits! • Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community. Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry. Applicable for Poland: Our company has an Internal Reporting Procedure. It is available from the Human Resources Department upon request hr@capital.com. You may report a violation referred to in the Procedure under the terms specified therein.

Location: Sofia City, Bulgaria; Warsaw, Mazowieckie, Poland; Limassol, Cyprus Workplace: hybrid We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team. Our Engineering team plays a pivotal role in ensuring the robustness, speed, and security of our Product. Dedicated to enhancing performance, providing a best-in-class user experience, ensuring compliance, and safeguarding data, the team’s efforts directly impact our ability to offer clients a seamless and secure trading journey. We are seeking a skilled Frontend Software Engineer whose ambitions match ours: to skyrocket technical skills to architect-level mastery. At capital.com, you’ll have the unique opportunity to grow your technological understanding and expertise, focusing on areas that make us industry leaders: performance, launch time efficiency, system resilience, and the utmost data confidentiality. Experience & Domain Knowledge: Experience working in a product-led, fast-paced environment as a team player 3+ years of professional front-end development experience with a focus on Angular In-depth experience developing complex, real-world applications using Angular 2+ Ability to create and maintain clear documentation of created or modified functionality Understanding of UI/UX design principles to effectively collaborate with design teams Technical Skills: Deep understanding of reactive programming concepts like observables and RxJS Familiarity with testing tools and techniques for optimizing web performance Ability to perform hands-on front-end development, write code, conduct unit tests, and perform code reviews Business level proficiency in English or above (equivalent to B2 or above in CEFR) Soft Skills: Communication: Effective communication skills, especially with teams responsible for security, operations, and product Analytical thinking: Ability to tackle and investigate complicated problems and convert them to the task Adaptability to Rapid Changes: Demonstrated capability to adjust to quick technological shifts and evolving business requirements Ownership and Accountability: Readiness to take ownership of tasks, and issues as well as demonstrate accountability for the results and outcome Nice to have: Knowledge of the Ionic framework for building hybrid mobile applications Experience with performance optimization and application resilience strategies Familiarity with Agile methodologies and DevOps practices What you will get in return: Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated. Work-Life Harmony: Join a company that genuinely cares about you —because your life outside of work matters just as much as your time on the clock. Annual Performance Bonus: Your hard work doesn’t go unnoticed! Celebrate your achievements with a well-deserved annual bonus tied to your performance. Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry. Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team. Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks! Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits! Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.

Location: London Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU'LL DO As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business. - Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome. - Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there. - Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch. - Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next. EXAMPLE PROJECTS These are the kinds of projects that strategists on our team have worked on recently: - Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers. - Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation. - Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples. - Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner. - Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week. WHAT YOU'LL BRING - Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships. - Communication. Clear, direct, and persuasive across technical and non-technical audiences. - Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast. - Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion. - Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes. EVEN BETTER... - Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts. - You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed. - A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: Düsseldorf, Germany About our client Our client is the largest network of orthodontic clinics with fully digital processes in Europe. They’ve revolutionized the invisible orthodontics sector with the best team and cutting-edge technology for diagnosis, treatment, and case follow-ups. They believe everyone deserves a smile that makes them happy! Your responsibilities Represent the company by welcoming clients, explaining our client's products and financing options, and guiding them through timelines and expectations. Achieve your sales targets, ensuring you meet conversion goals while providing top-notch patient care to excite every client about starting their treatment. Meet or exceed your monthly KPIs. Address patient concerns or issues collaboratively with the clinic or HQ teams as needed. Build genuine connections with clients to establish trust. Respond to calls and emails promptly and professionally. Follow up with potential clients and maintain a pipeline for future opportunities. Stay self-motivated with a hunger for success. Never settle for anything less than "Impressive"! Requirements 2+ years of experience in a sales role. Previous experience in sectors such as automotive, dental, insurance, or education is highly valued. Confident in presenting products and addressing client questions and concerns accurately. Bilingual English/German speaking skills Benefits Be part of an international and multicultural team! A dynamic and collaborative work environment. Discounts on our client's treatments. Positive company culture: they celebrate every success! Our client foster a culture of inclusion and diversity. They celebrate the individual strengths, perspectives, and experiences of their employees and encourage all candidates to apply, regardless of race, color, religion, gender identity, sexual orientation, age, national origin, disability, or any other factor.

Location: Sydney, Australia Workplace: on-site At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a Salesforce Technical Architect to join one of our clients ' teams. If you're looking for an exciting opportunity to grow in an innovative environment, this could be the perfect fit for you. Responsibilities: Provide expertise across the Salesforce platform including Sales Cloud, Service Cloud, and Marketing Cloud. Implement and configure Salesforce Field Service Lightning and custom solutions using Apex, Visualforce, and Lightning components. Design and configure security models using profiles, roles, organization-wide defaults (OWD), and sharing rules. Customize Salesforce CRM using best practices including automation, workflows, and reporting. Develop Visualforce pages and components based on business requirements. Execute end-to-end Salesforce testing, including development of test cases and thorough issue resolution. Setup and configure Salesforce Communities, with attention to secure access and user management. Identify improvement opportunities in business processes and provide recommendations for optimization. Ensure adherence to Salesforce quality standards and compliance. Collaborate directly and independently with clients and stakeholders. Participate in Agile ceremonies and contribute to continuous delivery and improvement. Proven experience working with Salesforce CRM tools including Sales Cloud, Service Cloud, Marketing Cloud, and Experience Cloud. Hands-on experience with Salesforce Field Service Lightning (FSL) configuration and implementation. Strong proficiency in Apex programming, Visualforce pages, and Lightning Web Components (LWC). Experience with Salesforce customization tools: roles, profiles, permission sets, sharing rules, and object/field-level security. Experience with Salesforce Communities setup and configuration. Solid understanding of Salesforce security architecture and best practices. Working knowledge of Salesforce Einstein analytics, reporting tools, and dashboards. Experience with Force.com migration tools and change sets. Proficient in writing and executing SOQL queries and performing data-related operations using tools like Data Loader and Workbench. Familiarity with Salesforce testing practices and tools; ability to develop and execute comprehensive test cases.

Location: Dublin, Ireland Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? As a Mid-Market Account Executive, you will be a key member of the team leading the growth of our new business. We’re building a world-class sales organization, and the road ahead is going to be very exciting. At Fin, we are striving to do sales differently. We are asking our customers to put Fin at the core of their businesses, and we can only do this by putting them at the core of ours. We strongly believe in the overall growth and continued development of each new hire. In joining the Account Executive team at Fin, you join a community that believes in development and promotion from within. As a rapidly expanding business, there is a high degree of opportunity for progression, creativity, and ownership. What will I be doing? Evangelize our product by spearheading the growth and adoption of Fin across our Mid-Market segment Manage the full sales cycle for Fin's Mid Market customers, from prospecting to close, through a consultative sales approach Provide timely and accurate forecasts and clear visibility on revenue performance Maintain up-to-date knowledge of our evolving products and processes Create your own demonstrations, tailored to client needs Engage in team development and mentoring Represent the voice of the customer to cross-functional partners, including Marketing and Product Contribute to the overall growth of the global Enterprise business, pioneering new best practices and driving projects to up level the team What skills do I need? 5+ years experience as an Account Executive 3+ years of SaaS experience selling similar products Strong sales instincts and track record hitting and exceeding quota Exceptional written and verbal communication Comfortable and energized operating and problem-solving in a fast-moving organization, working inbound and outbound opportunities across a range of industries and company sizes Ability to close net new business in a competitive landscape Exhibits a growth mindset, intellectual curiosity, and ambition Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: Prague, Czechia D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer’s IT productivity and contribute to the organization’s success and value. We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us! Our ambition is to catalyse innovation capability by supporting priority teams to develop truly customer-centred products and services. We are developing an end-to-end approach that provides design, design thinking, agile and lean approaches to product development. We are looking for a Senior Financial Controller – Transition & Separation Projects to support our key projects designing innovation tools, training and experiences. This role lasts initially until the end of May 2027 with expected extension, where only freelance form is available as form of cooperation. Responsibilities: Support accounting and controlling activities for IT separation projects Review project charters and ensure alignment with accounting standards Execute the standard project controlling process Prepare monthly reporting packages related to separation activities Manage accounting and controlling responsibilities tied to transition service agreements Calculate and process invoices in accordance with contract terms Reconcile records across books, issued invoices, and cash positions Adjust invoicing values and processes based on contract amendments Recharge relevant non-IT business units as needed Prepare accurate forecasts for future payments, incorporating all contractual changes Prepare journal entries related to execution of the service agreement (monthly close) Perform monthly reconciliations to ensure service fees are accurately booked in accordance with contractual obligations Adhere to monthly service delivery schedules and deadlines Requirements 5+ years of relevant professional experience Strong work ethic and ability to meet strict deadlines Excellent communication and presentation skills (e.g., memos, conclusions, slides) Solid knowledge of accounting principles and experience in executing financial controls Proven ability to work within complex corporate environments and manage multiple stakeholders SAP experience is an advantage Previous experience with similar projects or within pharmaceutical industry environments is a plus Candidates must declare Criminal record extract not older than three months Benefits Broad range of activities, tasks, and projects Flexible working conditions Minimum 5 weeks of vacation Paid sick days Meal vouchers Vouchers (B-day voucher, wedding, and new born surprise) Contributions to wellness programs (multisport card) Fishing for Friends program – our referral program Refreshments in the D-ploy office Further development and professional advancement Friendly and international working environment Company-sponsored events Competitive salary and various benefits Is IT in your DNA?

Location: Baghdad, Iraq Toters is a tech-driven e-commerce and delivery platform designed to seamlessly connect merchants, shoppers, and customers with just a click away. Our dedication to excellence motivates us to continuously upgrade and improve the online shopping experience. By utilizing technologies, we ensure that our merchants, shoppers, and customers receive faster and more efficient service every day. The Government Relations Officer serves as the primary liaison between Toters and government entities, facilitating the coordination and processing of all governmental procedures and regulatory documentation. The GRO is responsible for understanding all government requirements to ensure Toters remains in full compliance with regulations. Responsibilities: • Coordinate with management on matters involving the Ministry of Interior (police), Ministry of Health, Ministry of Labor, General Department of Traffic, or other governmental entities and represent the company in related proceedings. • Facilitate the renewal of official company documents, such as trade licenses, chamber of commerce registration, commercial registration (CR), import licenses, municipal licenses, health certificates, and more. • Support the process of obtaining new branch licenses and commercial registrations (CR) for new Toters and Toters Fresh locations, including securing all necessary approvals, licenses, and training. • Issue health certificates for all staff members who are required to have them. • Authenticate documents with relevant ministries and embassies as needed. • Build and ensure good relationships with Government entities and officials at all times. • Stay informed about any updates or modifications to existing laws, rules, regulations, forms, formats, and procedures. Ensure that the Governance and Risk Department and the Operations Business Unit are promptly notified of these changes. • Coordinate the attestation process for all relevant documents. • Complete all required governmental procedures with the relevant authorities and ensure end to end completion of all required processes and transactions. • Perform other duties related to the job as assigned by the Supervisor, performing miscellaneous job-related duties as assigned. Requirements: • Minimum 3 years of relevant experience • Strong command of Arabic is essential for this role. • Ability to build and maintain relationships with government officials. • High level of integrity and professionalism.

Location: Moldova Project Description We are looking for a motivated Data Engineer to join our growing data team. This is a great opportunity for someone early in their career to gain hands-on experience with modern data technologies. You will collaborate closely with senior engineers and analysts to build, maintain, and optimize scalable data pipelines and infrastructure. Technologies SQL (PostgreSQL, MySQL or similar) Python (or another scripting language) Basic knowledge of cloud platforms (AWS, GCP, or Azure) is a plus Familiarity with data visualization tools (e.g., Power BI, Tableau) is a plus What You'll Do Assist in the design, development, and maintenance of scalable data pipelines; Support data integration from various sources (databases, APIs, flat files); Help ensure data quality, consistency, and reliability; Collaborate with data analysts and data scientists to understand data requirements; Participate in code reviews and contribute to technical documentation; Monitor and troubleshoot data workflows, resolving issues as they arise; Job Requirements 1+ years of practical experience or relevant internship in a data-focused role (preferred); Bachelor’s degree in Computer Science, IT, Mathematics, or a related field (or equivalent practical experience); Basic knowledge of SQL and relational databases (e.g., PostgreSQL, MySQL, SQL Server); Familiarity with at least one programming language (preferably Python); Understanding of ETL concepts and data warehousing fundamentals; Eagerness to learn new technologies and best practices in data engineering; Strong problem-solving skills and attention to detail; Effective communication and teamwork abilities; English level: Intermediate+ or higher; What Do We Offer The global benefits package includes: Technical and non-technical training for professional and personal growth; Internal conferences and meetups to learn from industry experts; Support and mentorship from an experienced employee to help you professional grow and development; Health insurance; English courses; Sports activities to promote a healthy lifestyle; Flexible work options, including remote and hybrid opportunities; Referral program for bringing in new talent; Work anniversary program and additional vacation days.

Location: Home Based - Americas Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable, and growing. We are seeking a highly motivated and experienced Global Alliances Director to join our strategic partnerships team who will be responsible for leading the IBM alliance team globally. Reporting to the Head of IHV Alliances, the IBM Global Alliance Director will work closely with IBM and Canonical teams in all geographies to develop and maintain strong relationships with senior executives at strategic partner organizations, fostering collaboration and alignment on joint business objectives. The IBM Global Alliance Director will manage and grow a global team of Business Development Managers and help them identify and pursue new business opportunities with IBM, driving revenue growth and market expansion, develop and execute go-to-market strategies for joint offerings, oversee the day-to-day management of the alliance including contract negotiations and performance tracking, and issue resolution. The IBM Global Alliance Director will also contribute to thought leadership initiatives, such as joint publications and joint customer events. Location: This role will be based remotely in AMER regions. The role entails Build and own the strategy and the development of the Alliance on a global level Expand strategic relationships and enable IBM teams on the partnership Grow business motions with IBM, across sell-to, sell-through and sell-with motions Grow IBM's awareness of open source capabilities on Canonical Ubuntu Manage, develop and grow a team of experienced business development managers Demonstrate a deep understanding of the Linux and cloud software ecosystem Deliver on targets, objectives and provide a voice of the partner Travel internationally - to drive partnerships in person Align and support internal canonical field teams - identify, support, grow, transact Expand existing footprint with IBM customers with an aim to upsell to broader portfolio What we are looking for in you Proven experience as an Alliance Manager/Director Solid experience in Linux, virtualization, containers, and other cloud technologies Excellent interpersonal skills and the ability to build strong relationships with executives at all levels. Strong business acumen and a strategic mindset, with a focus on driving revenue growth and market expansion. Excellent verbal and written communication skills, with the ability to effectively present complex ideas to a variety of audiences. Autonomous, disciplined, hands-on, get-it-done mentality Passionate about Canonical products and mission Comfortable in fast-paced and high pressure environments with measurable goals Team player with superior accountability and customer support skills Experience managing cross-functional teams and track record of operational excellence What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Team Member Assistance Program & Wellness Platform Opportunity to travel to new locations to meet colleagues Priority Pass and travel upgrades for long-haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004.​ Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

Location: San Francisco, CA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU'LL DO: - Own frontend across product and marketing surfaces: You will work across both our core product interface and customer-facing web pages, ensuring a cohesive, polished user experience across all touch points. This includes building features in the web app and also collaborating on our website to keep branding and user experience consistent and high-quality. - Lead design system and UI components: You’ll design, build, and maintain a scalable design system and reusable component library that empowers all our engineers and designers. By delivering robust, high-quality UI components and infrastructure, you will ensure consistency and excellence across all product surfaces. You’ll also collaborate with designers to establish guidelines and patterns, enabling the team to rapidly build beautiful, consistent UIs with confidence. - Craft pixel-perfect user experiences: Work closely with our design team to translate Figma designs into reality with pixel-perfect precision and delightful interactions. You will partner with designers to refine UI patterns and ensure every detail is right – from typography and spacing to motion and hover states. We care deeply about design craft, so you’ll sweat the details to build an interface that feels elegant, intuitive, and “just right” for users. - Champion frontend excellence: As the senior frontend expert, you will set and uphold high standards for performance, accessibility, and code quality. You’ll optimize our frontend for speed (efficient loading, bundle size, smooth rendering) and ensure our product works flawlessly across browsers and devices. You will also incorporate best practices for accessibility and internationalization, making our product usable by all customers. - Move fast with pragmatism and quality: In our startup environment, you’ll iterate quickly to ship improvements and new features. You’ll make thoughtful engineering trade-offs that balance rapid delivery with maintainability and polish. This means knowing when to build a quick solution and when to invest in the long-term path – always keeping user experience and business impact in mind. - Full-stack involvement: While your focus will be frontend, you should be comfortable venturing into the backend when needed. You’ll integrate frontend features with our GraphQL API and occasionally update server-side code (we use Go/gqlgen) to unblock frontend work. In short, you’ll do what it takes across the stack to deliver a great end-to-end product experience – without ever sacrificing our high bar for UI quality. WHAT YOU'LL BRING: - Frontend expertise and modern skills: Extensive experience (5+ years) building world-class web interfaces using React, TypeScript, HTML and CSS. You have a proven track record of shipping polished user interfaces in production products . Bonus points if you’ve worked with Tailwind or similar modern CSS frameworks for rapid development. - Design sense and attention to detail: You have a keen eye for good design and care deeply about the details of the user experience. We look for people who share our passion for software craftsmanship and getting even the smallest details right—this aligns with Sierra’s value of craftsmanship. You take pride in creating pixel-perfect, intuitive UIs and will proactively fix even minor UI issues because you value quality. - Strong collaboration and communication: You excel at working closely with designers and product managers to achieve the best outcome. You partner with product and design teams to craft beautiful user experiences , and you communicate clearly about tradeoffs and solutions. You’re open to feedback and can articulate your ideas in discussions, ensuring everyone is on the same page. - Self-motivation and drive: You are intensely goal-oriented and proactive, able to take ownership of projects with minimal guidance. You’ve thrived in fast-paced environments and have a track record of delivering projects quickly and frequently. You can manage ambiguity and complexity, breaking down big problems into simple, workable solutions. In short, you get things done with speed and quality in equal measure. - Pragmatic problem-solving: You approach engineering with practicality. You make effective trade-offs between ideal solutions and pragmatic deliverables, always considering the user impact and long-term maintainability. You’re not ideological about technology – you choose the best tool for the job and can learn new technologies on the fly as needed. - Front-to-back understanding: While specializing in frontend, you have a solid understanding of backend fundamentals. You know how web APIs, databases, and servers work. If needed, you can read and write server-side code. In particular, experience with GraphQL APIs and/or Golang (our backend language) is a plus for this role. EVEN BETTER... - Design systems experience: Previous experience building or contributing to design systems or component libraries – either at a company or in open-source—would be a big plus . This means you’ve helped create shared UI frameworks with Figma. - UI/UX specialization: An eye for user experience beyond coding —e.g. some experience with user research, visual design, or interaction design—would help you excel in crafting a delightful product. If you’ve worked closely with UX designers or have design skills yourself, that’s a bonus. - Domain experience: Exposure to AI or ML products, especially building UIs for complex data or AI-driven features. For example, if you’ve built chat interfaces, analytics dashboards, or enterprise SaaS products before, you’ll have useful relevant experience. - Full-stack prowess: Experience with our broader tech stack is helpful. This could mean familiarity with GraphQL (and libraries like gqlgen or Relay), Go or other back-end languages, and cloud platforms. While not required, such experience means you can hit the ground running across our codebase . - Startup mentality: You’ve been an early engineer at a startup or small team before. You understand the intensity and flexibility needed in a startup environment and are excited to wear many hats. If you love taking initiative and having a broad impact, you’ll fit right in. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: Yerevan, Armenia Description We are looking for a skilled and motivated Partners Customer Retention Specialist to join our CRM team. In this role, you will be responsible for managing customer retention campaigns via our CRM Tool on behalf of our B2B partners. You will support partners in increasing player engagement, loyalty, and lifetime value through targeted campaigns, segmentation, and gamification strategies. Responsibilities Plan, execute, and optimize customer retention campaigns using the CRM Tool across multiple channels (email, SMS, push notifications, in-app messages) Analyze player data and campaign performance to identify behavioral trends and recommend tailored strategies for partner growth Set up and monitor retention flows and automation journeys aligned with each partner’s objectives Create and manage gamification mechanics (e.g., tournaments, missions, loyalty programs) to increase player engagement Collaborate with Account Managers and Product teams to understand partner needs and translate them into effective CRM initiatives Provide CRM Tool training and ongoing support to partners, ensuring they understand key features and best practices Segment customer databases for highly personalized targeting based on player behavior and value Ensure compliance with responsible gaming practices and regulatory guidelines in all retention efforts Identify and resolve any CRM campaign or platform issues in a timely manner Requirements Bachelor’s degree in Marketing, Business Administration, or a related field At least 1 year of experience in CRM, retention marketing, or a similar role Strong understanding of customer lifecycle and retention strategies Experience working with CRM platforms/tools and analyzing campaign data Excellent communication skills, both verbal and written Fluency in Armenian and English is mandatory Analytical mindset with attention to detail and a proactive approach to problem-solving Ability to manage multiple projects simultaneously and work in a fast-paced environment Experience in the iGaming or online entertainment industry Hands-on experience with CRM Tool or similar retention/automation platforms Understanding of casino player behavior and gamification mechanics