Location: US - Remote; San Francisco, CA; New York, NY; Atlanta, GA
Workplace: Remote
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
ABOUT THE HEALTHCARE TEAM
- Our healthcare agents already reach over 50% of U.S. families. We partner with leading health plans, providers, and healthcare platforms to deliver AI agents that handle some of the most sensitive and high stakes conversations in any industry. From helping members understand their benefits to resolving billing questions with empathy, our healthcare agents are transforming how patients and policyholders interact with the healthcare system.
- Our healthcare customers include major health insurance networks, nonprofit providers, multi-site primary and urgent care practices, healthcare diagnostics companies, and healthcare financial platforms.
- Join us to transform the patient experience across the healthcare system—and help build technology that makes care more accessible, more human and more affordable for everyone.
WHAT YOU'LL DO
- Independently drive complex enterprise deals end-to-end: Manage a broad enterprise book with strong autonomy, leading 6- and 7-figure deal cycles from prospecting to close.
- Multi-thread to the C-suite: Lead VP-level conversations, build durable C-suite relationships across customer orgs, and earn credibility quickly with new stakeholders.
- Manage risk proactively: Identify and manage deal risk early; build rigorous stakeholder maps for your accounts.
- Make the hard calls: Partner with your manager (and, at the senior level, operate more independently) on pricing, escalation timing, exec alignment, and deal strategy — coming to the table with a point of view, not just a problem.
- Leverage leadership & co-founders: Bring in Sierra's co-founders effectively for exec engagement when it moves a deal.
- Raise the bar: Act as a visible, steady leader on deal teams; proactively elevate the team's standard without being asked.
- Operate as an AI-native seller: Leverage AI tools across the full sales cycle- account research, personalized outreach, call summarization, pipeline forecasting, and deal execution- to automate low-value tasks and reinvest that time into high-value customer relationships, while continuously adopting and experimenting with new tools to work faster and smarter than traditional methods allow.
WHAT YOU'LL BRING
- 8- 10 years of enterprise customer-facing sales experience, identifying and closing large accounts.
- Experience managing a $1M+ quota and running end-to-end complex 6- and 7-figure ACV deals.
- Proven ability to multi-thread and build trusted relationships across customer C-suites.
- Exceptional verbal and written communication.
- Analytical mindset - you analyze market trends, spot opportunities, and make data-driven decisions.
EVEN BETTER...
- Familiarity with the AI landscape, key players, and emerging trends.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
УдалённоUS - Remote; San Francisco, CA; New York, NY; Atlanta, GA
Location: Remote - United Kingdom
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next
Security Engineer, Incident Response
About the job
The Security Incident Response Team (SIRT) is looking for a Security Engineer who is passionate about solving Twilio’s mission of security and reliability by working across the organization to lead the technical response to security events and incidents across Twilio’s global infrastructure, services and applications by effectively conducting triage, containment, remediation and driving post-incident betterments. You will work within a team that partners with R&D Engineering and R&D Business teams to develop scalable processes and technical solutions.
You will be a valued member of a team of deeply technical Security Engineers to focus on creating bespoke and standard Security response processes, enhancing our capabilities for threat mitigation and incident response, and then automating as much as you possibly can (and more)! You will help us to grow our global, scaled team and program.
Responsibilities
In this role, you’ll:
Lead and support the response to all security events and incidents across Twilio’s complex global infrastructure, services and applications.
Be responsible for documentation of incidents and projects you work on and craft best practices as runbooks and standard operating procedures to share knowledge across teams.
Work cross-collaboratively to understand and help solve challenges related to a broad spectrum of threat actors and activity.
Work to improve Twilio’s security and reliability posture by driving identified betterments from security events and incidents.
Rapidly acquire new technical skills and knowledge in a fast-paced, highly disruptive industry environment.
Own the security incident lifecycle, respond to incidents and participate in on-call rotation and participate in RCAs for security incidents.
Build, cultivate, and maintain positive relationships with internal customers to identify and facilitate solutions to increase the impact of the team’s work.
Provide mentorship, support, and care for the team in a way that enables long-term career development, happiness, and success at scale.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
Proven experience: 3+ years of security incident response in a production-cloud environment
Subject-matter expert on security issues and technologies
Ability to utilize AI for comprehensive, complex security incident response activities delivering high fidelity detections
Advanced knowledge of service-oriented architectures, as well as experience with security tools and technologies fit for a cloud environment
Experience working across a technology stack on difficult security challenges and initiatives
Experience with SIEM platforms and the ability to extend their functionality
Experience with SOAR tools and automating manual security processes
Experience in either AWS, GCP, or other large cloud platform
Excellent written and verbal communication skills
Ability to influence and build effective working relationships with every level of the organization.
Desired:
AI Model Security & Posture Management: Support Implementation of controls and safeguards to prevent AI vulnerabilities, such as prompt injections, model evasion, and data poisoning
AI-Driven Threat Response: Utilize GenAI and LLM-based security use cases to rapidly interpret alerts, reduce false positives, and contextualize threat data
Artifact & Evidence Triage: Collects intrusion artifacts and forensically sound images to analyze malware, trojans, and source code.
Threat Intelligence Integration: Monitors external vendor data and threat intelligence to analyze trends and proactively defend against emerging risks.
Location
This role will be remote, and based in Ireland or U.K.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: United States; Canada (BC & ON only)
Workplace: Remote
Webflow is the agentic web marketing platform for modern marketing teams, helping organizations build, manage, and optimize high-performing web experiences that drive predictable growth and strengthen brand trust. Building at Webflow will need grit, because we move fast, without ever sacrificing craft or quality.
We're looking for a Staff Product Manager, AI to own the agents and the platform they run on inside Source, a new product where modern marketing teams and their AI agents build, optimize, and scale digital experiences together. Source connects a company's codebase and marketing stack into one governed workspace.
Your area spans the experience of working alongside those agents, the platform underneath (the framework, sessions, memory, and evals), how agents reach Source from outside it through MCP and the CLI, and the durable context every agent works from.
That means serving two groups at once. The developers who connect and extend the system, and the marketing teams doing the ongoing work of building brand and driving growth inside it. Both now work alongside agents, and neither will hand over real responsibility to something they can't trust. Much of what "good" looks like here hasn't been written yet, and you'll define it.
ABOUT THE ROLE:
- Location: Remote-first (United States; BC & ON, Canada)
- Full-time
- Permanent
- Exempt
- The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. We've structured the base pay ranges for this role into zones for our geographic markets, and the specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills.
- United States (all figures cited below are in USD and pertain to workers in the United States)
- Zone A: $212,500 - $255,000
- Zone B: $200,00 - $240,000
- Zone C: $186,700 - $224,000
- Canada (figures cited below are in CAD and pertain to workers in ON & BC, Canada
- 232,000 - 278,000
This role is also eligible to participate in Webflow's company-wide bonus program. Target amounts are a percentage of base salary and vary by career level. Payouts are based on company performance against established financial and operational goals.
Please visit our Careers page https://webflow.com/careers#pay-zones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.
- Application Information:
- Application deadline: applications accepted on an ongoing basis until position is closed and filled
- This posting is for a new position
- Reporting to the Director of Product
As a Staff Product Manager, AI, you'll…
- Own the vision, strategy, and roadmap for the agent platform underneath Source: the agent framework and service, agent sessions, shared context and memory, the core orchestrator, and the experience of steering agents while they work. You'll set the direction and drive it through to delivery with Engineering, Design, and Data.
- Ensure agents are capable, and safe to hand real responsibility to. Agents should disclose what they can do and where they came from, run with limited permissions, and land their work as a reviewable change rather than a silent merge. You'll define how autonomy expands as trust builds, along with the audit trail and cost visibility that make it defensible.
- Set the standard for what "good" means when products never behave the same way twice. Define the quality bar for agent experiences, and the eval infrastructure, harnesses, guardrails, and metrics that hold the whole area to it.
- Build the primitives once that every Source workstream ships on. Teams across Webflow are building specialized agents on your platform, from site building and content to optimization and marketing. Sequence the work so the pieces reinforce each other rather than solving the same problem three times.
- Make Source reachable from wherever the work happens. Own the MCP and CLI interfaces so outside agents and scripts get the same capabilities as embedded agents, under the same disclosure and permission model.
- Centralize the context agents build from. Agent Instructions give a project durable, governed steering, so every agent works from the same brand, structure, and business context instead of rediscovering it session by session. You'll decide how that concept evolves inside Source.
- Drive alignment across Webflow, not just your own teams. Represent the agent area to leadership and to the other Source workstreams, partner closely with the team building deterministic and long-running agent workflows, and navigate cross-functional disagreement independently and constructively.
- Roll up your sleeves and build. Product Managers at Webflow deliver value any way they can, up to and including contributing to the product directly in code. You'll prototype ideas, ship improvements yourself where it helps, and stay close enough to the implementation to make sharp product calls.
- Place durable, multi-quarter bets as the AI landscape shifts. Models, protocols, and techniques are evolving fast; you'll stay close to customers, tell real standards from fads, and keep raising the bar on how fast and how well we ship.
ABOUT YOU:
Requirements:
- BS / BA college degree or relevant experience
You'll thrive as a Staff Product Manager, AI, if you:
- Have 8+ years of product management experience, with deep expertise in AI-powered systems and a track record of owning strategy for large, ambiguous product areas. Experience with platforms, APIs, and extensibility.
- Know where LLM-based tools shine and where they break down, from substantial hands-on work with agent systems, code generation, or programmable interfaces.
- Have set the bar for "good" on non-deterministic products, defining the evals, guardrails, and success metrics that keep quality high when outputs vary from run to run, and getting a team to hold to them.
- Have built platforms other product teams ship on. You've treated other teams as your customers, drawn the line between what to build once and what to leave to them, and can point to primitives that outlived the first thing built on top of them.
- Can serve two audiences at once. You've built developer-grade tools and approachable products for marketers, and hold both in view without shortchanging either.
- Enjoy the full craft of building software. You're curious about every part of how products get made and like getting into the details wherever the work needs you, whether that's opening a pull request, leading a user interview, prototyping an idea, writing a query to pin down a metric, or writing a sharp brief.
- Lead through influence rather than authority. You set strategy and bring Engineering, Design, GTM, and leadership along, holding your own with senior stakeholders and moving decisions forward without waiting to be told. You set patterns other teams adopt and mentor as the practice grows.
- Stay curious. building fluency in emerging AI to speed up both your own work and your team's.
OUR CORE BEHAVIORS
- Build lasting customer trust. We build trust by taking action that puts customer trust first.
- Win together. We play to win, and we win as one team. Success at Webflow isn't a solo act.
- Reinvent ourselves. We don't just improve what exists, we imagine what's possible.
- Own it all the way. We move fast because the moment demands it, and we hold ourselves accountable to deliver outcomes — for each other, and for customers.
BENEFITS
- Ownership in what you help build. Every permanent Webflower receives equity (RSUs) in our growing, privately held company.
- Health coverage that actually covers you. Comprehensive medical, dental, and vision plans for full-time employees and their dependents, with Webflow covering most premiums.
- Support for every stage of family life. 12 weeks of paid parental leave for all parents and 6+ weeks of additional paid leave for birthing parents. Plus inclusive care for family planning, menopause, and midlife transitions.
- Time off that’s actually off. Flexible vacation, paid holidays, and a sabbatical program to help you recharge and come back inspired.
- Wellness for the whole you. Access to mental health resources, therapy and coaching.
- Invest in your future. A 401(k) with 100% employer match (up to $6,000/year) in the U.S., and support for retirement savings globally.
- Monthly stipends that flex with your life. Localized support for work and wellness expenses — from Wi-Fi to workouts.
- Bonus for building together. All full-time, permanent, non-commission employees are eligible for our annual WIN bonus program.
Temporary employees may be eligible for paid holiday and time off, statutory leaves of absence, and company-sponsored medical benefits depending on their Fixed Term Contract and their country/state of employment.
BE YOU, WITH US
At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed https://webflow.com/diversity-equity-inclusion to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.
STAY CONNECTED
Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog https://webflow.com/blog, LinkedIn https://www.linkedin.com/company/webflow-inc-/, X (Twitter) https://twitter.com/webflow, and/or Glassdoor https://www.glassdoor.com/Reviews/Webflow-Reviews-E890506.htm.
PLEASE NOTE:
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for accommodation requests will be administered.
To join Webflow, you'll need a valid right to work authorization depending on the country of employment.
If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.
Webflow uses AI tools to assist in screening and evaluating applications. AI does not make final hiring decisions. For details on how we process your personal information, see Webflow’s Applicant Privacy Notice https://webflow.com/legal/applicant-privacy-notice.
Location: Americas Remote
Hi, I'm Manu, Engineering Manager at
Customer.io
. We're looking for experienced backend engineers who want to build and own the infrastructure that powers one of the most data-intensive platforms in marketing automation — systems that process millions of events per second, orchestrate complex workflows at scale, and keep everything running reliably for thousands of customers worldwide.
You'll work on the Platform team, tackling hard distributed systems problems: designing for fault tolerance, scaling services under real production pressure, and building the foundational layers that every other team at
Customer.io
depends on. This isn't just maintenance work — you'll shape the architecture of systems that need to be both highly available and constantly evolving.
If you're someone who gets energized by the intersection of scale, reliability, and developer experience — and wants ownership over infrastructure that truly matters — we'd love to talk.
What you'll bring:
Deep experience with distributed systems and large-scale backend architecture
Strong instincts around reliability, observability, and fault tolerance
Comfort reasoning about performance, capacity, and trade-offs at scale
Experience with event-driven systems, message queues, or data pipelines is a plus
A collaborative mindset — you raise the team around you
About
Customer.io
Over 9,000 companies - from scrappy startups to global brands - use our platform to send billions of emails, push notifications, in-app messages, and SMS every day.
Customer.io
powers automated communication that people actually want to receive.
We help teams send smarter, more relevant messages using real-time behavioral data. Under the hood: Go, React, Ember and AI help us ship fast and scale with confidence.
What We Value
Ownership
You drive technical direction across systems and teams. You move with urgency, build with empathy, and think long-term. You’ve led large-scale infrastructure initiatives and know what it takes to get them over the line.
Engineers with customer focus
You think about how infrastructure unlocks customer value. You care about developer experience, system design, and how your work shapes the customer experience.
A healthy disregard for “the way things are done”
You bring rigor and creativity. Best practices matter, but never more than forward motion.
What You’ll Do
Design and evolve distributed systems in Go to handle billions of daily events and messages and store and index petabytes of data
Lead architectural decisions around performance, reliability, and real-time event processing
Improve service-to-service communication through better APIs, messaging systems, and event-driven patterns
Work across teams to uncover bottlenecks and system issues, and lead initiatives to resolve them for a smoother customer experience
Tackle high-throughput challenges across data pipelines, queues, and scheduling infrastructure
Able to debug production systems at scale using effective instrumentation, and resolve issues quickly and confidently
Participate in an on-call rotation as required, supporting the reliability of the systems you build
Share knowledge and raise the bar through sharing your progress publicly with short videos, thoughtful writing, and mentorship
Leverage AI tools to prototype, move faster, and make better decisions
What we're looking for
Significant experience (typically 10+ years) building scalable, distributed systems in Go (or similar statically typed languages)
Deep experience with databases - relational (MySQL, Postgres) and non-relational (DynamoDB, BigTable) - and how to make them fast
Comfort working in cloud-native environments (AWS, GCP)
Familiarity with APIs, observability, and operating production systems
A bias for action over perfection, and pride in owning technical decisions
Compensation & Benefits
We believe in transparency. Starting salary for this role is $150,000 - $200,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build.
We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family. We also offer 16 weeks paid parental leave, unlimited PTO, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
Application - We review everyone with care. Tell us why you're interested.
Recruiter Call (30 mins) - Let’s chat about what you’re looking for and how we work.
Hiring Manager Interview (60 mins) - Talk with one of our hiring managers about your working style and a project you've owned end-to-end, plus a short AI-assisted coding exercise.
System Design Interview (60 mins) - A collaborative system design conversation focused on scaling challenges.
Coding Interview (60 mins) - Pair with one of our engineers for an agentic live coding interview.
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io
recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official
Customer.io
letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact
jobs@customer.io
.
Join us!
We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you’re excited by what you read and want to build software that makes communication better for everyone—apply now.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
ABOUT THE ROLE
We are seeking our second IT Engineer to join our growing team in San Francisco. Our team laid the foundation for IT at LangChain, and this role is critical to helping us mature and scale that foundation as the company grows. You'll bring deep technical expertise to our fleet management and SaaS administration, with room to shape how we manage our fleet, identity, SaaS stack, and the automation that runs the business. The ideal candidate brings startup experience, thrives in ambiguity, loves a good problem, and is excited to build scalable systems that support our global team. This role can be worked out of SF or NYC.
WHAT YOU'LL DO
Infrastructure & Automation
- Build and maintain our IT infrastructure and tech stack that scales with LangChain’s rapid growth
- Drive automation initiatives to reduce toil and improve efficiency using scripts, APIs, and workflow tools
- Implement monitoring and documentation practices that enable operational excellence
Client Platform Engineering
- Reimagine how we deploy, configure, and manage our Mac fleet. MDM (Iru) is the foundation, not the entire solution however.
- Design and build a secure, reliable, and maintainable desktop environment that replaces our current patchwork of one-off scripts with version-controlled, testable, and repeatable systems
- Own our approach to custom security controls and application deployment across the fleet, so updates and configuration changes are consistent and easy to roll out at scale
- Build the fleet management systems now so they hold up as headcount, and the fleet, keep growing
Security & Identity Management
- Drive our identity strategy, implementing secure, scalable access controls following the principle of least privilege
- Identify and implement security enhancements across our SaaS stack
- Partner with our Security team to drive improvement of our enterprise security posture
SaaS Administration
- Administer and optimize our growing SaaS stack, managing provisioning, access controls, and lifecycle management
- Become IT's central administrator for LangSmith, our own product, developing deep fluency in its administration surface
- Build automated workflows for LangSmith administration using its API paired with our automation tooling, reducing manual, toil-heavy admin work
- Help IT stay fluent across the internal tools we run and support, including the LLM Gateway. Another LangChain product.
Core IT Operations
- Provide support to employees globally across hardware, software, networking, and IT tools
- Deliver great onboarding experiences for new hires, ensuring they have the right hardware, access, and setup so they can be productive from day one
WHAT YOU'LL BRING
- 5+ years of experience in IT engineering and systems administration
- Deep proficiency with Okta and Okta Workflows
- Fluency in at least one general-purpose programming language (Python, JavaScript, or similar) with demonstrated ability to write production-quality scripts and automation
- Versed in the us of REST APIs, webhooks, and API authentication methods; you should be comfortable reading API documentation and building integrations between systems
- Demonstrated ability to build meaningful automations that reduce manual work and improve IT operations
- Hands-on experience with IaC using Terraform to manage and provision IT infrastructure and applications, and comfort applying changes within an existing Terraform codebase
- Experience using coding agents (e.g. Claude Code) as part of your day-to-day engineering workflow to build and ship automation faster
- Strong experience with a modern tech stack that includes Google Workspace, Slack, Notion, Claude, ChatGPT
- Solid understanding of MDM platforms, and ideally experience going beyond baseline MDM with fleet/configuration management tooling to manage a fleet's security and application needs
- Experience administering a large or complex SaaS stack, ideally including internal or AI/LLM-based products
- Strong networking fundamentals (TCP/IP, DNS, VPNs, firewalls, switching, wireless, LAN/WAN)
- Annual salary range: $150,000-$170,00 USD
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: Cyprus - Remote
Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.
Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you.
Our vision:
A world where everyone is free to focus on their most purposeful work, together.
About the Role:
You'll help build the very AI-powered platform you use every day, with real autonomy over the features you ship. As the leading collaborative work management platform, Wrike generates an enormous amount of rich, interconnected data, including work item content, relationships between entities, complex business processes, user interactions, and direct user input. The mission of the DS/ML department is to transform this data into intelligent, AI-powered capabilities that help users gain deeper insights, automate routine work, enhance productivity, and create a more seamless work experience.
As a Data Scientist in the Work Intelligence Unit, you will play a key role in product development through the application of state-of-the-art AI and machine learning technologies with a particular focus on leveraging Large Language Models and other emerging technologies. You will work on both user-facing AI features and foundational intelligence platform that power intelligent experiences across the product.
Your Impact:
Creating new and improving existing AI solutions Involvement in the whole process of data-driven development from analyzing product requirements to launching the feature or system to production (with the help of MLOps specialists) and improving it based on results of monitoring and feedback
Communicating with fellow data scientists, product owners, and developers
Applying best software engineering practices to build a reliable codebase
Performing code reviews
Working in agile environment and presenting the results of your work on regular sprint reviews
Your Qualifications:
4+ years of experience in AI, Data Science, and Machine learning
Experience in LLMs, LLM-based APIs, prompting techniques, metric-driven development of prompt-based features, agentic systems, and other related topics
Experience in building complex multipart and multistep LLM-based and ML systems
Proficiency in Python (including pure Python, and not only jupyter notebooks)
Experience in using reproducible research techniques
Experience in developing AI solutions for production usage
Full professional proficiency in English
Standout Qualities:
Experience in AI and ML solutions related to one of the areas: social networks, recommendation systems, ranking, entity matching, process mining, system personalization, risk estimation
Confident statistical and machine learning skills
Experience in creating core AI systems that are foundational to the product and are used in many parts of it
Experience in classical software development and architecture
Interpersonal skills:
Excellent interpersonal, written, and verbal communication skills required with the ability to work within all levels of an organization.
You are proactively pushing yourself to develop your skills and knowledge
Decision making and argumentation skills
Open to feedback and ready to react on it
Ability to work autonomously on a project level
Our Work Style:
Code: Python, Jupyter, mypy, uv, black, flake8
Data: pandas, SQL, BigQuery
GenAI & LLMs: Langchain, Azure OpenAI, Gemini, Vertex AI, Braintrust
LLM Platform: Versioned Prompt Registry(jinja2), Declarative LLM Feature Configs (multi-step workflows, model routing)
ML: scikit-learn, lightgbm, pytorch
Cloud: GCP, Dagster, MLFlow
Coding Agents: Claude Code, Codex, Cursor
Team Dynamics:
As part of Wrike’s AI center of excellence — you will help scale AI feature development across teams by collaborating closely with product, engineering, design, research, and other departments across the organization. You will explore new AI-driven opportunities, validate hypotheses through experimentation, and drive innovations from research prototypes to production-ready capabilities that deliver tangible value to millions of users.
Benefits & Perks:
25 working days of paid vacation
Sick Leave Compensation (5 Uncertified + 10 Certified Days)
Parental Leave: Fully Paid Maternity / 4 Weeks Paid Paternity
2 Volunteer Days
Medical Insurance (Employees + Dependents)
Life Insurance (Employees)
Provident Fund
Hybrid Working Model
School Allowance (Up to €600/month for school aged kids)
Simcard w/ Unlimited Internet Access for active employees
Office Lunch Allowance (via Wolt) on Wednesdays / Thursdays
Work Permit, Blue Card & Naturalization Support
What’s Next?
Introduction Call with a Recruiter
Technical interview
Cultural interview
Your recruitment buddy will be
Alexandra Vorobyova
, Lead Recruiter.
#LI-AV1
Who Is Wrike and Our Culture
We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.
Hybrid work mode
Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations.
While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection.
Our persona
💡 Smart:
We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.
💚 Dedicated:
We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!
🤗 Approachable:
We're friendly, easy to get along with, considerate, and helpful.
Our culture and Values
🤩 Customer-Focused
We care about our customers.
We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.
🤝 Collaborative
We work as one and win together,
each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.
🎨 Creative
We strive to succeed through continuous innovation.
It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.
💪 Committed
We believe in ownership at all levels of the organization,
by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.
Check out our
LinkedIn Life Page
,
Company culture page
,
Instagram
,
Wrike Engineering Team
,
Medium
,
Meetup.com
,
Youtube
for a feel for what life is like at Wrike.
Location: Nicosia
Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.
Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you.
Our vision:
A world where everyone is free to focus on their most purposeful work, together.
About the Role:
You'll help build the very AI-powered platform you use every day, with real autonomy over the features you ship. As the leading collaborative work management platform, Wrike generates an enormous amount of rich, interconnected data, including work item content, relationships between entities, complex business processes, user interactions, and direct user input. The mission of the DS/ML department is to transform this data into intelligent, AI-powered capabilities that help users gain deeper insights, automate routine work, enhance productivity, and create a more seamless work experience.
As a Data Scientist in the Work Intelligence Unit, you will play a key role in product development through the application of state-of-the-art AI and machine learning technologies with a particular focus on leveraging Large Language Models and other emerging technologies. You will work on both user-facing AI features and foundational intelligence platform that power intelligent experiences across the product.
Your Impact:
Creating new and improving existing AI solutions Involvement in the whole process of data-driven development from analyzing product requirements to launching the feature or system to production (with the help of MLOps specialists) and improving it based on results of monitoring and feedback
Communicating with fellow data scientists, product owners, and developers
Applying best software engineering practices to build a reliable codebase
Performing code reviews
Working in agile environment and presenting the results of your work on regular sprint reviews
Your Qualifications:
4+ years of experience in AI, Data Science, and Machine learning
Experience in LLMs, LLM-based APIs, prompting techniques, metric-driven development of prompt-based features, agentic systems, and other related topics
Experience in building complex multipart and multistep LLM-based and ML systems
Proficiency in Python (including pure Python, and not only jupyter notebooks)
Experience in using reproducible research techniques
Experience in developing AI solutions for production usage
Full professional proficiency in English
Standout Qualities:
Experience in AI and ML solutions related to one of the areas: social networks, recommendation systems, ranking, entity matching, process mining, system personalization, risk estimation
Confident statistical and machine learning skills
Experience in creating core AI systems that are foundational to the product and are used in many parts of it
Experience in classical software development and architecture
Interpersonal skills:
Excellent interpersonal, written, and verbal communication skills required with the ability to work within all levels of an organization.
You are proactively pushing yourself to develop your skills and knowledge
Decision making and argumentation skills
Open to feedback and ready to react on it
Ability to work autonomously on a project level
Our Work Style:
Code: Python, Jupyter, mypy, uv, black, flake8
Data: pandas, SQL, BigQuery
GenAI & LLMs: Langchain, Azure OpenAI, Gemini, Vertex AI, Braintrust
LLM Platform: Versioned Prompt Registry(jinja2), Declarative LLM Feature Configs (multi-step workflows, model routing)
ML: scikit-learn, lightgbm, pytorch
Cloud: GCP, Dagster, MLFlow
Coding Agents: Claude Code, Codex, Cursor
Team Dynamics:
As part of Wrike’s AI center of excellence — you will help scale AI feature development across teams by collaborating closely with product, engineering, design, research, and other departments across the organization. You will explore new AI-driven opportunities, validate hypotheses through experimentation, and drive innovations from research prototypes to production-ready capabilities that deliver tangible value to millions of users.
Benefits & Perks:
25 working days of paid vacation
Sick Leave Compensation (5 Uncertified + 10 Certified Days)
Parental Leave: Fully Paid Maternity / 4 Weeks Paid Paternity
2 Volunteer Days
Medical Insurance (Employees + Dependents)
Life Insurance (Employees)
Provident Fund
Hybrid Working Model
School Allowance (Up to €600/month for school aged kids)
Simcard w/ Unlimited Internet Access for active employees
Office Lunch Allowance (via Wolt) on Wednesdays / Thursdays
Work Permit, Blue Card & Naturalization Support
What’s Next?
Introduction Call with a Recruiter
Technical interview
Cultural interview
Your recruitment buddy will be
Alexandra Vorobyova
, Lead Recruiter.
#LI-AV1
Who Is Wrike and Our Culture
We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.
Hybrid work mode
Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations.
While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection.
Our persona
💡 Smart:
We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.
💚 Dedicated:
We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!
🤗 Approachable:
We're friendly, easy to get along with, considerate, and helpful.
Our culture and Values
🤩 Customer-Focused
We care about our customers.
We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.
🤝 Collaborative
We work as one and win together,
each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.
🎨 Creative
We strive to succeed through continuous innovation.
It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.
💪 Committed
We believe in ownership at all levels of the organization,
by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.
Check out our
LinkedIn Life Page
,
Company culture page
,
Instagram
,
Wrike Engineering Team
,
Medium
,
Meetup.com
,
Youtube
for a feel for what life is like at Wrike.
Location: Czech Republic - Remote
Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.
Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you.
Our vision:
A world where everyone is free to focus on their most purposeful work, together.
About the Role:
You'll help build the very AI-powered platform you use every day, with real autonomy over the features you ship. As the leading collaborative work management platform, Wrike generates an enormous amount of rich, interconnected data, including work item content, relationships between entities, complex business processes, user interactions, and direct user input. The mission of the DS/ML department is to transform this data into intelligent, AI-powered capabilities that help users gain deeper insights, automate routine work, enhance productivity, and create a more seamless work experience.
As a Data Scientist in the Work Intelligence Unit, you will play a key role in product development through the application of state-of-the-art AI and machine learning technologies with a particular focus on leveraging Large Language Models and other emerging technologies. You will work on both user-facing AI features and foundational intelligence platform that power intelligent experiences across the product.
Your Impact:
Creating new and improving existing AI solutions Involvement in the whole process of data-driven development from analyzing product requirements to launching the feature or system to production (with the help of MLOps specialists) and improving it based on results of monitoring and feedback
Communicating with fellow data scientists, product owners, and developers
Applying best software engineering practices to build a reliable codebase
Performing code reviews
Working in agile environment and presenting the results of your work on regular sprint reviews
Your Qualifications:
4+ years of experience in AI, Data Science, and Machine learning
Experience in LLMs, LLM-based APIs, prompting techniques, metric-driven development of prompt-based features, agentic systems, and other related topics
Experience in building complex multipart and multistep LLM-based and ML systems
Proficiency in Python (including pure Python, and not only jupyter notebooks)
Experience in using reproducible research techniques
Experience in developing AI solutions for production usage
Full professional proficiency in English
Standout Qualities:
Experience in AI and ML solutions related to one of the areas: social networks, recommendation systems, ranking, entity matching, process mining, system personalization, risk estimation
Confident statistical and machine learning skills
Experience in creating core AI systems that are foundational to the product and are used in many parts of it
Experience in classical software development and architecture
Interpersonal skills:
Excellent interpersonal, written, and verbal communication skills required with the ability to work within all levels of an organization.
You are proactively pushing yourself to develop your skills and knowledge
Decision making and argumentation skills
Open to feedback and ready to react on it
Ability to work autonomously on a project level
Our Work Style:
Code: Python, Jupyter, mypy, uv, black, flake8
Data: pandas, SQL, BigQuery
GenAI & LLMs: Langchain, Azure OpenAI, Gemini, Vertex AI, Braintrust
LLM Platform: Versioned Prompt Registry(jinja2), Declarative LLM Feature Configs (multi-step workflows, model routing)
ML: scikit-learn, lightgbm, pytorch
Cloud: GCP, Dagster, MLFlow
Coding Agents: Claude Code, Codex, Cursor
Team Dynamics:
As part of Wrike’s AI center of excellence — you will help scale AI feature development across teams by collaborating closely with product, engineering, design, research, and other departments across the organization. You will explore new AI-driven opportunities, validate hypotheses through experimentation, and drive innovations from research prototypes to production-ready capabilities that deliver tangible value to millions of users.
Benefits & Perks:
5 Weeks of paid vacation
Sick Leave Compensation
5 Paid Uncertified Sick Days
2 weeks fully paid w/ medical certificate, additional
4 weeks paid at 80% salary rate
Parental Leave (fully paid): 18 Weeks Maternity / 4 Week Paternity
2 Volunteer Days
Meal Vouchers (CZK 220 per working day)
Annual Prague Travel Card (Lítačka)
Hybrid Working Model
Benefit budget with flexible options, including a MultiSport card, Canadian Medical membership, contributions to a pension savings plan and additional choices available through Benefit Plus
What’s Next?
Introduction Call with a Recruiter
Technical interview
Cultural interview
Your recruitment buddy will be
Alexandra Vorobyova
, Lead Recruiter.
#LI-AV1
Who Is Wrike and Our Culture
We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.
Hybrid work mode
Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations.
While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection.
Our persona
💡 Smart:
We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.
💚 Dedicated:
We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!
🤗 Approachable:
We're friendly, easy to get along with, considerate, and helpful.
Our culture and Values
🤩 Customer-Focused
We care about our customers.
We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.
🤝 Collaborative
We work as one and win together,
each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.
🎨 Creative
We strive to succeed through continuous innovation.
It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.
💪 Committed
We believe in ownership at all levels of the organization,
by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.
Check out our
LinkedIn Life Page
,
Company culture page
,
Instagram
,
Wrike Engineering Team
,
Medium
,
Meetup.com
,
Youtube
for a feel for what life is like at Wrike.
Location: New York City, New York
What you’ll be part of
Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster.
The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can.
About the role:
Financial Incentives (FIN) is where Garner's promise becomes real for a member: the moment they are paid back for choosing better care. Behind that simple experience sits one of the hardest problems in the company. FIN ingests claims and eligibility feeds from third-party administrators, adjudicates them against benefit rules, accumulates member benefit, and moves real funds through payments and treasury. It does this under heavy and growing load, carrying PHI and PII, at the point where high-volume data from outside partners first enters Garner. When FIN is right, members are paid accurately and on time. When it is wrong, the failure is financial and visible.
We are hiring a Director to lead FIN Engineering, accountable for the full function (ingestion, eligibility, adjudication, accumulation, and payments/treasury): its correctness, reliability, security, and the pace at which it improves. You will lead a large, multi-team function, own its multi-year roadmap, and contribute to company-wide planning. The role is hands-on-keys: you will stay close to the code, the designs, and the incidents to hold a real technical opinion, and set an engineering quality bar the rest of the department measures itself against.
You will report to the CTO and lead a group of Engineering Managers and senior individual contributors across FIN's value streams.
Where you will work:
This role will be based in our New York City office (in the Financial District). You must be willing to work in the office 3 days per week on Tuesday, Wednesday and Thursday.
What you will do:
Own the outcomes, ingestion through payment.
Define what "correct" means for adjudication and money movement, and be accountable for adjudication accuracy, payment timeliness, ledger reconciliation, ingestion SLAs, and the roadmap that moves them.
Set the bar and the pace.
Establish the validation standards and definition of "done" the function ships against and hold the line under delivery pressure, running a performance culture on evidence: highest-value work first, manual toil automated away, engineers accountable for outcomes.
Stay close to the work.
Join the hard design reviews, read the code, dig into incidents, and hold defensible technical positions on adjudication logic, event contracts, data modeling, and money movement.
Make agent-first the default.
Make AI-native engineering how FIN works, not a side experiment: build the harnesses, validation frameworks, and Claude Skills that let squads ship faster and safer, and mature the org from assisted toward autonomous with real guardrails.
Own the technical direction.
Guide the backend toward event-contract boundaries that let teams ship independently and scale to tens of millions of claims, with the fault tolerance a pipeline that cannot drop or double-pay a claim demands, and own the security and data-integrity posture at the edge where partner data enters and funds leave: validate, quarantine, and reconcile rather than assume the inputs are clean.
Build and grow the team.
Hire, level, and develop Engineering Managers and senior ICs, own interviewer calibration, and design the org's structure and decision rights so ownership is clear.
Translate across the business.
Partner with the CTO, Product, Finance, Operations, and payment partners to turn business needs into technical plans and communicate risk and tradeoffs in terms leaders can act on.
The ideal candidate has:
10+ years building and operating high-scale, high-reliability backend systems, ideally ones that process large data volumes and/or move money.
5+ years leading engineering teams, including managing managers, in a high-accountability, high-urgency environment.
Technical credibility at scale: you can reason through a design doc, a schema, or an incident timeline and write the validation criteria that catch failure.
An opinionated point of view on agent-first / AI-native engineering: not just that teams should use AI, but how to make it the default operating model and mature it safely from assisted toward autonomous.
Experience with the demands of sensitive data (regulated PHI/PII/financial data, unvalidated third-party inputs, encryption, access, audit) and an instinct for reconciliation-first design.
Fluency in distributed systems and modern cloud: event-driven architecture, idempotency, fault tolerance, backpressure, and data consistency under load, plus AWS and API design.
An ownership mindset: you move problems to resolution without being asked and optimize relentlessly for member and business impact.
A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback
What you'll get here:
You’ll work on problems that matter, at a company working to change healthcare at scale. You’ll work at the intersection of AI and systemic healthcare reform, where the problems we solve are as interesting and compelling as the mission.
At Garner, you’ll take on real, ambitious problems with real ownership and autonomy, alongside exceptional, principles-based people who genuinely want you to win. It’s demanding by design. You’ll be challenged to stretch beyond what you thought possible and receive consistent coaching to help you grow and do the best work of your career. This isn't the right fit for everyone, and that's intentional. The people here are driven by what's at stake for real people, and that's what gives our intensity its purpose.
Technologies we use:
Python, TypeScript, React, NodeJS, Kubernetes, Istio, Postgres, ElasticSearch, NATS, AWS, Terraform
This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare.
Compensation Transparency:
The target salary range for this position is $395,000 - $414,000 inclusive of bonus. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k), Teladoc Health and more.
Fraud and Security Notice:
Please be aware of recent job scam attempts. Our recruiters use
getgarner.com
and
garnerhealth.com
email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement
here
and to
candidateprotection@garnerhealth.com
.
Equal Employment Opportunity:
Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at
talent@garnerhealth.com
.
Location: Las Cruces, United States
$51,376.00 - $66,352.00
Sign on Bonus
– Yes
Bonus Description
$10,000 sign-on bonus paid in two equal installments after 90 days and 12 months of employment.
Must Haves
Registered in MRI with ARRT or certified by ARMRIT
Has or can obtain a NM state MRI license
BLS certification upon hire
Schedule:
this is a full-time position that will work in an outpatient setting.
How you’ll contribute
An MRI Technologist who excels in this role:
Reviews patient history and physician's orders. Educates patient regarding procedures, equipment and exam to ensure patient's understanding and cooperation.
When ordered, prepares and administers contrast media and/or medications within scope of practice.
Monitors patient condition continually and reports/responds to changes in status as appropriate.
Prepares equipment and supplies.
Selects appropriate exposure factors and imaging parameters. Positions patient and performs imaging procedure(s). Analyzes results and identifies issues with the quality of imaging results.
Takes appropriate action to resolve image quality issues, including repositioning patient and repeating procedure.
Enters, transmits and reports scan results
Salary: $51,376 – $66,352 / year
Location: Yerevan; Poland; Spain; Ukraine; Serbia
Workplace: remote
About the role:
Provectus is a Premier AWS partner and an Anthropic Strategic Partner at the forefront of applied AI, helping enterprises turn Claude, agentic systems, and their own data into measurable business outcomes through bespoke applications, managed services, and advisory engagements. With offices in North America, LATAM, and EMEA, we partner with clients worldwide and are obsessed with reimagining how they operate and compete.
We are hiring an exceptional Senior Solution Owner to sit at the intersection of frontier AI (Claude and agentic systems) and enterprise transformation. You will own the story and the delivery for client engagements built on our Programs (Cowork Activation, Agentic SDLC with Claude Code, and Blueprint Activation) and five Blueprints— packaging reusable IP into repeatable outcomes, and personally getting hands-on in the field when it counts.
You are equally comfortable framing an ROI case for a CFO, aligning a healthcare or financial-services stakeholder on a compliant rollout, and pairing with an engineer to wire an MCP integration or ship a Claude Code harness.
Domain Focus
Deep, current expertise in one or both of our priority verticals is a leading selection criterion:
Financial Services (FSI) — e.g., office of the CFO, lending/underwriting, risk, compliance-sensitive workflows.
Healthcare & Life Sciences (HCLS) — e.g., revenue cycle management, clinical/operational workflows, regulated data handling.
You understand the vocabulary, the buying process, the compliance constraints, and where AI creates defensible value in these industries.
Forward-Deployed Delivery (FDE / FDX)
Our delivery model pairs a Forward Deployed Engineer (FDE) with a Forward Deployed eXpert (FDX) that lands a Cowork and Blueprint Activation or program inside a client. We normally launch projects in this two-in-the-box model, then extend as the engagement grows. You must be able to credibly play at least one side of that box and partner tightly on the other:
FDX — own the domain framing, product definition, rapid-prototyping loop, stakeholder alignment, and OCM; validate use cases through user interviews and turn them into working demos.
FDE — configure MCP integrations, build and adapt Claude Code harnesses and skills, wire data pipelines and connectors, and debug in the client environment.
Comfort embedding directly with clients and Anthropic field teams, and setting the tone in the first sessions, is essential.
Requirements:
Deep domain expertise in Financial Services & Insurance and/or HCLS, ideally in a client-facing/consulting context.
Proven ability to lead or materially contribute to one of Provectus' Programs or Blueprints (0-to-1 and scale) and land it as real client delivery.
Track record operating forward-deployed / embedded with clients (FDE or FDX), including hands-on prototyping.
5-7+ years in solution/product ownership or delivery leadership; 3-5+ years with AI/ML, GenAI, agentic systems, or data platforms.
Strong Agile/Scrum experience; familiarity with outcome-based, milestone-priced engagements.
Fluent English.
A hands-on software engineering background is not strictly required. Working knowledge of Claude, Claude Code, and Cowork, building skills, workflows, and productivity tooling for yourself or your team; MCP integrations, connectors, and custom harnesses are a must.
GenAI/agentic patterns: how prompt engineering, RAG, embeddings, vector DBs, and agent frameworks work – well enough to assess quality, challenge assumptions, and translate to client stakeholders.
Data fundamentals: what ETL/ELT, data modeling, and governance mean in an enterprise context – well enough to scope integration work and identify data readiness risks.
Cloud & AI infrastructure: AWS as the primary platform; what MLOps and AI observability involve – well enough to ask the right questions and understand tradeoffs.
Design thinking, data-driven decisions, strong communication and executive storytelling.
Bias to action; thrives in ambiguity with structured problem-solving.
Enough engineering empathy to earn credibility with senior engineers and architects on day one.
Nice to Have:
Second priority vertical beyond your primary FSI/HCLS focus.
Prior experience in a Premier AWS or Anthropic partner environment.
Claude Certified Architect – Foundations (CCA-F), Seller, Developer certification or willingness to complete one early.
Certifications: CSPO, SAFe PO/PM, AWS/Azure/GCP.
Software development background.
What You'll Do:
Define value proposition, positioning, and reusable artifacts for your assigned Program (Cowork Activation, Agentic SDLC with Claude Code, or Blueprint Activation) or individual Blueprint; align sales and delivery.
Build business cases (market fit, ROI, competitive positioning) and translate them into scoped SOWs.
Run market/use-case validation, workshops, and user research; turn findings into demos and first deployments.
Stand up Cowork Activation, Agentic SDLC with Claude Code, or Blueprint Activation on live client data; drive rapid prototyping from use case to context to result.
Build with Provectus’ delivery stack: Claude Code, AWOS, MCP servers, Skills and plugins. Drive Cowork Activation as a separate, parallel client-facing workstream.
Define solution vision and roadmap for GenAI/agentic engagements, RAG, and agentic workflows.
Break complex work into incremental releases; balance delivery against technical debt and architecture.
Sprint-Enable-Realize engagement model.
Lead Agile execution - backlog, sprint planning, release process.
Contribute to Provectus' measurement framework that produces the board-level AI Maturity Index, ROI read, and cost signal from the Agentic SDLC program.
Define success metrics and analytics; drive continuous improvement and root-cause analysis.
Support change management, enablement, and reusable playbooks so wins repeat across accounts.
Why Join Us:
Deliver frontier work on Provectus' delivery stack — Cowork activation, Agentic SDLC program, and Blueprint Activations across FSI and HCLS — with real client impact.
Shape how enterprises in financial services and healthcare adopt AI, from strategy to first deployment.
Work forward-deployed in small, senior teams of Forward Deployed Executive + Principal Architect + Forward Deployed Engineers.
Grow inside a team actively building the modern AI-delivery practice, tooling, and frameworks.
Remote-friendly culture.
Private medical insurance or sports coverage
Paid sick leave, vacation, and public holidays
Equipment and all the tech you need for comfortable, productive work.
Location: Remote US
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
About the Revenue Team:
The Revenue team drives Affirm’s top-line growth through strategic partnerships, pricing, and go-to-market execution. We acquire, retain, and expand merchant relationships across eCommerce, in-store, telesales, and the Affirm app. The team leads onboarding, relationship management, and performance optimization to help partners succeed. We deliver value-added solutions, drive adoption, and support long-term business growth by connecting merchants and consumers through Affirm’s products.
About the Role:
Affirm is reinventing credit to deliver honest, flexible payment options without hidden fees. As Director, Platform Accounts Management, you will lead a strategic commercial organization responsible for growing and strengthening platform partnerships. You’ll shape strategy, lead high-performing teams, and collaborate cross-functionally to drive scalable business impact and platform success.
What You’ll Do:
Lead with strategy, develop exceptional teams, and shape how Affirm grows and strengthens our platform partnerships.
Set the vision and strategy for Account Management across a portfolio of diverse platform partners, aligning team priorities to company and commercial goals
Lead and develop a high-performing organization through team members, driving accountability, strategic alignment, and scalable execution across the portfolio
Drive portfolio performance across retention, growth, product adoption, operational health, and long-term partnership value
Navigate complex and ambiguous business challenges, balancing partner needs, operational realities, and Affirm’s long-term strategic priorities
Build trusted relationships with executive stakeholders at strategic partners and serve as a senior strategic partner on complex decisions, escalations, portfolio prioritization, and operational execution
Influence broader commercial strategy and organizational priorities through insights gathered from platform partnerships, portfolio trends, and market dynamics
Establish scalable operating models, business rhythms, and performance frameworks that improve organizational effectiveness and customer experience
Partner cross-functionally with Product, Sales, Marketing, Analytics, Risk, Finance, and Operations leaders to deliver merchant and business outcomes at scale
What We Look For:
You bring deep commercial leadership experience, strong people leadership skills, and the ability to influence outcomes across teams and organizations.
12+ years of experience in account management, strategic partnerships, customer success, business development, consulting, or related commercial leadership roles
Experience influencing organizational strategy, operating models, and cross-functional decision-making in multi-layered customer-facing organizations in high growth or complex environments
Demonstrated ability to build alignment across cross-functional teams and navigate competing priorities with clarity and empathy
Proven ability to shape strategy, influence senior stakeholders, and drive measurable business outcomes across large enterprise partnerships
Strong business judgment and analytical thinking, with experience solving complex, undefined problems and making decisions with long-term impact
Exceptional communication and relationship-building skills, including experience engaging with executives, negotiating priorities, and influencing without direct authority
Experience in fintech, platforms, payments, commerce, SaaS, or other technology-driven industries is preferred
Pay Grade - O
Equity Grade - 12
Employees new to Affirm
typically come in at the start of the pay range
. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. For sales roles, the range provided is the role’s
On Target Earnings ("OTE") range, which includes the annual base pay and the sales incentive target.
Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
USA
On Target Earnings
(CA, WA, NY, NJ, CT) per year: $330,000 - $420,000
USA
On Target Earnings
(all other U.S. states) per year: $292,500 - $382,500
Please note that visa sponsorship is not available for this position.
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: Worldwide
Workplace: hybrid
The Group Coordinator onboard the cruise ship Aroya will oversee and manage group bookings and events, ensuring seamless coordination and communication between the ship’s departments and the group host. The Group Coordinator will also handle special requests, organize group events, and provide personalized assistance to ensure an exceptional experience for the group.
Responsibilities
Coordinate all aspects of group bookings, including reservations and onboard activities.
Serve as the primary point of contact for group leaders, assisting with any inquiries or special requests.
Organize and oversee group events, ensuring all logistical details are executed flawlessly.
Collaborate with other ship departments (e.g., Food & Beverage, Housekeeping, Entertainment) to meet group needs.
Handle any last-minute changes or challenges, providing effective and prompt solutions.
Assist with the distribution of welcome packages, event schedules, and promotional materials to group members.
Maintain accurate records of group activities, requests, and special requirements.
Ensure compliance with all guest service standards and protocols.
Act as a liaison between the group clients and shipboard teams to ensure smooth communication and coordination.
Provide exceptional customer service to enhance group members’ overall experience.
Assist with pre-cruise planning by communicating with group leaders regarding onboard expectations and requirements.
Monitor and update group accounts and reservations, ensuring accuracy and up-to-date information.
Facilitate pre-arrival preparations such as cabin assignments and special requests for group guests.
Manage VIP group requests, providing enhanced services to high-profile group guests.
Collect and address feedback from group leaders and members to continually improve service delivery.
Requirements:
Previous experience in group coordination, event planning, or a similar role, preferably in a cruise ship.
Strong organizational skills and attention to detail.
Excellent communication and interpersonal skills.
Ability to multitask and handle dynamic, fast-paced environments.
Proficiency in computer systems, including reservation software.
Problem-solving abilities and the ability to work under pressure.
Fluency in English and Arabic; additional languages are a plus.
Documentation Requirements:
Valid passport and visas as required.
STCW certification or willingness to obtain.
Valid Medical certificates
For Pooling purposes
Contract length: 4 months on/ 2 off
RELOCATION TO CYPRUS | EXNESS
Location: Based in Limassol office, Cyprus. Full relocation support available for you and your family.
Company: Leading trading broker handling 40M+ trades a day with 2,000+ people across 13 countries serving 1M+ clients worldwide.
What you will do:
— Collaborate with stakeholders to gather requirements and translate them into analytical solutions and reports
— Define, standardize, and maintain key business metrics and KPIs across teams
— Analyze data to identify gaps, inefficiencies, and opportunities, proposing actionable solutions
— Build, test, and maintain scalable data models, datasets, and intuitive dashboards using Tableau
— Ensure data quality, consistency, governance, and automate reporting processes
— Validate hypotheses, monitor KPIs, and deliver visually compelling insights for decision-making
Requirements:
— English proficiency (check if needed)
— Bachelor’s or Master’s in Mathematics, Software Engineering, or Computer Science
— 5+ years in BI: data analysis, visualization, reporting automation, full-cycle dashboard development
— Strong SQL and analytical databases (Vertica, ClickHouse, Trino, Starrocks)
— Proficiency in Tableau Desktop, dimensional modeling, metric governance, self-service analytics
— Solid data analysis methods, basic statistics; understanding of AI/LLM in analytics
Nice to have:
— Tableau Certified Data Analyst or Architect
— Experience with Semantic Layer / metrics layer / analytics engineering tools
Culture & Benefits:
— Competitive salary and annual bonus
— Top-tier health insurance with family coverage (medical, dental, vision, mental health), life insurance
— 21 days annual leave, public holidays, paid sick/maternity/paternity leave
— Unlimited learning: courses, English lessons, career development; education allowance for school/kindergarten
— Relocation support: flights, housing, visas, legal assistance; expat tax perks up to 50% exemption
— Company car (MINI Cooper Countryman), gym access, sports clubs, corporate doctor, discounts, share scheme
Hiring process:
— Intro call with Recruiter (30 min)
— English check (if needed)
— Tech interview (90 min) + Test Task (up to 5 days)
— Behavioural (60 min) + Final interview (30 min)
ОфисBI ANALYST | RELOCATION TO CYPRUS | EXNESS #relocation to #cyprus #fulltime #itjob #analyst #bi https://teletype.in/@courierus/upN8m_rO5iQ; RELOCATION TO CYPRUS | EXNESS Location: Based in Limassol office, Cyprus ; Full relocation support available for you and your family; What you will do Collaborate with stakeholders to gather requirements and translate them into analytical solutions and reports Define, standardize, and maintain key business metrics and KPIs across teams Analyze data to identify gaps, inefficiencies, and opportunities, proposing actionable solutions Build, test, and maintain scalable data models, datasets, and intuitive dashboards using Tableau Ensure data quality, consistency, governance, and automate reporting processes Validate hypotheses, monitor KPIs, and deliver visually compelling insights for decision-making Requirements English proficiency (check if needed) Bachelor’s or Master’s in Mathematics, Software Engineering, or Computer Science 5+ years in BI: data analysis, visualization, reporting automation, full-cycle dashboard development Strong SQL and analytical databases (Vertica, ClickHouse, Trino, Starrocks) Proficiency in Tableau Desktop, dimensional modeling, metric governance, self-service analytics Solid data analysis methods, basic statistics; understanding of AI/LLM in analytics Nice to have Tableau Certified Data Analyst or Architect Experience with Semantic Layer / metrics layer / analytics engineering tools Culture & Benefits Competitive salary and annual bonus Top-tier health insurance with family coverage (medical, dental, vision, mental health), life insurance 21 days annual leave, public holidays, paid sick/maternity/paternity leave Unlimited learning: courses, English lessons, career development; education allowance for school/kindergarten Relocation support: flights, housing, visas, legal assistance; expat tax perks up to 50% exemption Company car (MINI Cooper Countryman), gym access, sports clubs, corporate doctor, discounts, share scheme Hiring process Intro call with Recruiter (30 min) English check (if needed) Tech interview (90 min) + Test Task (up to 5 days) Behavioural (60 min) + Final interview (30 min) APPLY
Location: United Kingdom, London
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Department overview:
At PlayStation, Data Science plays a critical role in shaping how we invest in, retain, and delight our global player base. The
CLV team
focuses on understanding player behaviour and driving more effective engagement across the player lifecycle — from acquisition and onboarding through to retention, monetisation, and long-term value.
As a
Data Scientist
, you will develop models and insights that help drive more personalised player experiences and inform commercial and product decisions at scale. You will work in cross-functional teams to translate player behaviour into actionable strategies that drive measurable improvements in player engagement and value.
This role is ideal for an individual who is comfortable owning problems end-to-end — from framing and modelling through to delivering impact — and partnering with stakeholders to support data-informed decision-making.
What you’ll be doing:
Own the development and delivery of machine learning models for use cases such as churn prediction, purchase propensity, store recommendations, customer lifetime value.
Translate business problems into modelling approaches, selecting appropriate methods and features to deliver measurable impact.
Work with large-scale behavioural and transactional data to uncover patterns and opportunities for player growth and engagement.
Collaborate within cross-functional teams, including engineering, product, and commercial stakeholders, to ensure solutions are robust, scalable, and aligned with business needs.
Partner with stakeholders across commercial, finance, and lifecycle teams to support decision-making with data-driven insights.
Clearly communicate findings and recommendations to both technical and non-technical audiences.
Develop and expand your understanding of more advanced modelling approaches (e.g. deep learning and sequence-based methods) as part of solving increasingly complex problems.
What we are looking for:
You're curious, analytical, and a strong problem-solver, with a structured approach to tackling business problems. You bring strong foundations in modelling and data manipulation, and are motivated by applying these to impactful, commercial problems.
Experience building predictive models (e.g. churn, propensity, segmentation, or value modelling) in a commercial setting.
Ability to independently take a problem from definition through to solution and delivery, demonstrating initiative and ownership.
Proficiency in Python and SQL, and familiarity with common data science and ML libraries.
Solid understanding of machine learning techniques (e.g. regression, tree-based models, clustering) and when to apply them, including how to refine and tune them for real-world problems.
Strong communication and collaboration skills, with the ability to clearly articulate insights and work effectively with cross-functional stakeholders.
Awareness of modern machine learning approaches (e.g. embeddings, sequence models, deep learning) and interest in applying them to real-world problems.
Experience working with large datasets to generate actionable insights.
A strong academic background, typically a Master’s or Ph.D. in a quantitative or technical field (e.g. Mathematics, Statistics, Computer Science).
Nice to Have:
Familiarity with production environments, MLOps, or data pipelines.
Experience working with large-scale data using PySpark or equivalent distributed data processing tools.
Experience in gaming, e-commerce, or subscription-based products.
Benefits:
Discretionary bonus opportunity
Private Medical Insurance
Dental Scheme
25 days holiday per year
On Site Gym
Subsidised Café
Free soft drinks
On site bar
Access to cycle garage and showers
Please refer to our
Candidate Privacy Notice
for more information about how we process your personal information, and your data protection rights.
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Dubai, United Arab Emirates; Yerevan, Armenia
About Our Client
Our client is a global organization operating within the financial services and trading industry, providing individuals with access to a wide range of financial markets, including equities, commodities, and foreign exchange.
With over two decades of experience, the company has built a strong international presence, serving a diverse customer base across multiple regions. The organization focuses on delivering innovative products, user-friendly platforms, and data-driven insights to support clients in making informed financial decisions.
The company offers a dynamic, multicultural environment where employees are encouraged to develop their skills, contribute to meaningful business outcomes, and grow their careers alongside talented professionals from around the world.
Job Description
Reporting to the Team Lead / Senior Relationship Manager
As a Relationship Manager, you will focus on onboarding new clients and supporting the growth of these accounts through a value-based relationship approach. You will work in a team comprising culturally diverse professionals with different skill sets who support each other in delivering impactful results.
Key Responsibilities
Meet and exceed personal and team KPI targets.
Activate, retain, and grow your customer portfolio through personalized voice and social media engagement.
Develop professional and trusted relationships with your portfolio of clients, ensuring they receive a high level of service and support.
Research and identify opportunities to develop new prospects and assess customer potential.
Prepare and execute effective sales activities using available tools, reports, action items, and business insights.
Understand customer needs and recommend appropriate solutions.
Collaborate with relevant departments to resolve issues and complaints in a timely manner.
Provide feedback to relevant teams regarding customer needs, expectations, and challenges.
Continuously develop knowledge of financial markets and the company's products and services.
Maintain accurate daily, weekly, and monthly reports as required by management.
Adhere to all compliance, regulatory, and security requirements.
Stay informed about global economic indicators, central bank decisions, and geopolitical developments that may impact financial markets.
Translate complex financial and economic information into clear, client-friendly insights.
Undertake any additional duties and responsibilities as required.
Qualifications
Skills & Qualifications
Native Thai speaker with fluency in English; additional languages will be considered an advantage.
Strong understanding of forex trading, currency pairs, and the factors influencing market movements.
Ability to analyze financial markets, economic indicators, and macroeconomic trends.
Excellent client relationship management, interpersonal, and communication skills.
Familiarity with financial regulations and licensing requirements relevant to the industry.
Experience working in a sales role within a CFD broker or financial trading environment.
Experience managing a sales team within a CFD broker environment is considered an advantage.
Bachelor's degree or equivalent qualification in Business, Finance, Economics, or a related field.
Excellent verbal and written communication skills, with the ability to manage multiple priorities and engage effectively with stakeholders.
Strong interpersonal, analytical, and problem-solving skills.
Self-motivated and able to work independently in a fast-paced, target-driven environment.
Proactive mindset with a commitment to continuous improvement.
Positive attitude and strong team-player mentality.
Benefits
Hybrid working arrangements (subject to business requirements and manager approval).
Discretionary performance-related bonus.
Flexible benefits package.
Wellbeing initiatives, including access to learning and self-development resources.
Medical insurance coverage for employees and eligible dependents.
Additional Information
Our client is committed to fostering an inclusive workplace and welcomes applications from qualified candidates from diverse backgrounds.
Location: Yerevan, Armenia; Dubai, United Arab Emirates
Company Description
Our client is a global organization operating within the financial services and trading industry, providing individuals with access to a wide range of financial markets, including equities, commodities, and foreign exchange.
With over two decades of experience, the company has built a strong international presence, serving a diverse customer base across multiple regions. It operates through a portfolio of established brands and continues to expand its global footprint.
The organization focuses on delivering user-friendly platforms, efficient services, and reliable support to help clients navigate financial markets. With offices across key international hubs, it offers a dynamic and multicultural working environment with opportunities for professional growth.
Job Description
Reporting to the Team Lead / Senior Customer Service, our client is seeking a proactive and customer-focused
Thai-speaking Customer Service Representative
to join the team.
The successful candidate will be responsible for delivering high-quality support to Thai-speaking clients, resolving inquiries efficiently, and contributing to a positive overall customer experience. You will work within a diverse, collaborative team environment and play a key role in supporting client satisfaction and retention.
Key Responsibilities
Respond to customer inquiries via phone, email, and live chat in Thai and English.
Provide accurate information regarding products, services, and policies.
Resolve customer issues in a timely and professional manner.
Maintain detailed and accurate records of customer interactions within CRM systems.
Collaborate with internal teams to ensure seamless issue resolution and customer satisfaction.
Identify and escalate priority or complex issues when necessary.
Handle back-office related queries and support requests.
Assist clients with basic technical troubleshooting where required.
Manage and resolve customer complaints effectively and professionally.
Meet defined performance targets, including response times, resolution rates, and customer satisfaction metrics.
Identify opportunities to enhance client experience and retention through value-added support and service.
Qualifications
Fluency in Thai and English (spoken and written) is essential.
Previous experience in customer service or a similar role is preferred; experience within financial services or trading environments is an advantage.
Strong communication and interpersonal skills.
Ability to work effectively under pressure in a fast-paced environment.
Strong multitasking and organizational abilities.
Familiarity with CRM systems and customer support tools is beneficial.
Problem-solving mindset with strong attention to detail.
Additional language skills are a plus.
Additional Information
Benefits & Perks
Our client offers a competitive benefits package, including:
Hybrid working policy
Discretionary performance-related bonus
Personalized flex benefits
Wellbeing initiatives and access to self-development tools
Medical insurance
Comprehensive leave package of 40 days inclusive of public holidays
Our client is an equal opportunities employer and encourages applications from suitably qualified candidates regardless of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, or age.
United States - Remote
УдалённоRemote - United Kingdom
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seniorCyprus - Remote; With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations
seniorNicosia; With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations
seniorCzech Republic - Remote; With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations
New York City, New York
УдалённоseniorYerevan; Poland; Spain; Ukraine; Serbia
УдалённоRemote US
Зарплата не указана
United Kingdom, London
Dubai, United Arab Emirates; Yerevan, Armenia; Our client is committed to fostering an inclusive workplace and welcomes applications from qualified candidates from diverse backgrounds
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