Location: Remote - Europe Time Zones; Ukraine; Spain
Workplace: Remote
SplitMetrics is a global software company offering an ecosystem of products and services that serve as a growth engine for top mobile-first businesses worldwide. Our ecosystem includes:
- SplitMetrics Acquire, a platform for automating and optimizing Apple Ads.
- SplitMetrics Agency, a full-service mobile marketing agency staffed by top experts.
- SplitMetrics Optimize, an A/B testing platform recognized as the ASO Tool of the Year.
- App Radar by SplitMetrics: an ASO platform with advanced keyword and competitor insights.
WHY SPLITMETRICS?
- For over 11 years, we’ve been at the forefront of the mobile marketing industry, building an ecosystem of market-leading technologies.
- An Apple Ads Partner, SplitMetrics is the 1st company to build the Apple Ads management platform.
- Working with top mobile companies and brands globally: Skyscanner, Glovo, Flo, Babbel, Wooga and many more.
- Generating an impressive transaction volume, with over $1 billion in ad spend flowing through our ecosystem.
- Integrated AI into our strategic approach since 2023.
- Effectively collaborate across 20+ countries with a remote-first and supportive culture.
Some of the biggest mobile apps and games on the planet trust us with their growth. But behind every top-charting app, there’s a visual engine that turns attention into downloads.
We are expanding our design team and looking for a Graphic Designer to join SplitMetrics Growth Services team.
You won’t just "make things look pretty” or redesign the same button for months. This is a fast-paced, high-impact agency role. You will be working directly with diverse international clients, shaping the visual presence of apps and games across global app stores.
We need a technically strong visual performer who understands marketing psychology, owns their Figma workflows like a pro, and acts as a strength multiplier.
YOUR MISSION & IMPACT
- Craft high-converting assets: design store visual architectures - screenshots, CPP, app icons, app promo banners for iOS and Android apps.
- Build high-performance ad creatives: turn ideas into bold ad banners and visual concepts across Meta, TikTok, and other platforms.
- Translate strategy into visual systems: work side-by-side with our ASO and UA teams to convert hypotheses and marketing goals into visual stories that drive downloads.
- Elevate team quality: help to level up overall design quality - share best practices, mentor junior team members, and help establish scalable design frameworks.
- Keep production bulletproof: maintain clean design systems and component libraries in Figma to keep master files scalable and frictionless for the whole team.
WHAT WE’RE LOOKING FOR
- 4+ years of proven experience in visual/graphic design within agency environments or fast-growing digital/marketing teams.
- Strong command of composition, visual hierarchy, typography, layout balance, color theory, and working with texts & visual effects.
- Mastery of marketing assets creation: hands-on experience creating materials, understanding or creation of store graphics is a major plus.
- Advanced Figma/Sketch user: you know Figma inside out - auto-layouts, components, variants, and efficient workflow hacks are second nature to you.
- Proficiency in Adobe products for complex photo editing, key visual creation, and retouching.
- Marketing & conversion mindset: you understand why a design works, how visual hierarchy directs user attention, and how hooks impact conversion rates.
- Self-organized & team player: highly organized in your own workflows, proactive in taking ownership, and natural at collaborating with and uplifting peers.
- AI workflow: familiarity or hands-on experience with AI design tools to speed up moodboarding, concepting, and asset generation.
- English proficiency: B1+ (smooth written and spoken communication with international teams).
NICE TO HAVE
- Illustrative & 3D skills: custom 2D illustration or basic 3D rendering.
- UI/UX foundations: understanding mobile app interface logic to extract the best visual hooks for marketing layouts.
- Experience in the gaming industry - ability to create assets from scratch.
WHAT IS THERE FOR YOU?
- Time Off: Vacation and public holidays following your country's regulations. Additional PTOs annually for personal rejuvenation.
- Health and Wellness: Medical insurance or health care compensation. Paid sick leave to prioritize your well-being.
- Professional Development: Top online/offline conferences and mobile industry events. Internal courses for continuous professional development.
- Performance and Growth: Micro-management-free and supportive management style. Semi-annual performance review sessions. New career opportunities through our internal mobility program.
- Team Engagement: Corporate online events and offline team retreats. Collaboration between teams through shared OKRs. Environment conducive to open dialogue and constructive feedback.
- Work Flexibility: Flexible working schedule for a better work-life balance. Remote-first working environment.
- Workspace Options: Coworking costs coverage program. Office hubs in key locations for a convenient and productive work environment.
OUR CULTURE
At SplitMetrics, our values are not just words — they guide everything we do. To achieve our ambitious goals and maintain success, we stand united by our core behaviors:
- Move Fast
- Get Sh*t Done
- Build Together
- Strive for Transparency
- Own What You Do
- Learn + Share = Excel
Remote Hiring Guidelines: At SplitMetrics, we welcome team members from various countries. While all our roles are remote, certain positions may have specific eligibility requirements based on location. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
УдалённоLocation: Remote - Europe Time Zones; Ukraine; Spain
Location: Remote Ireland
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
Reports to: Manager, Renewals
This is an individual-contributor, tactical role focused on timely, accurate execution rather than strategic decision-making. The Associate Renewals Manager works under the general direction of Senior Renewals Managers and their manager, following specific instructions and frameworks in day-to-day work. Solutions and outputs are reviewed by more senior team members and/or the direct manager.
What You’ll Do
Manage an assigned portfolio of customer renewals tracking key dates and driving them to on-time closure.
Have real, consultative conversations with customers throughout the renewal cycle to understand how they're actually using the product and where they're headed next.
Identify and surface expansion opportunities — additional seats, tiers, or modules — that come out of those conversations.
Probe for new use cases and unmet needs within existing accounts, connecting what customers describe to relevant GitLab capabilities they aren't yet using.
Prepare and send renewal quotes, order forms, and related documentation accurately and on schedule, structuring them to reflect any expansion identified.
Prepare and send renewal quotes, order forms, and related documentation accurately and on schedule.
Analyze moderately complex renewal situations (usage trends, contract terms, pricing) by reviewing existing account factors, escalating anything unusual to a senior team member or manager and helping to mitigate any risk identified.
Explain moderately complex renewal terms and issues to customers and internal stakeholders, working to build alignment.
Collaborate with Sales, Customer Success, and Finance to help identify expansion opportunities, resolve blockers and keep renewals moving.
Communicate proactively and transparently with customers and internal stakeholders, adapting to GitLab's communication framework.
Maintain accurate, up-to-date records in the CRM/renewals system for forecasting and reporting.
Prioritize tasks with guidance from more senior team members to drive quality, timely results.
Contribute to team goals by working collaboratively with peer RM’s.
What You’ll Bring
Can execute basic renewal processes independently ("basic knots") and has been introduced to more advanced scenarios ("complex knots") such as multi-year deals, upsell-attached renewals, or non-standard terms.
Developing understanding of GitLab's way of working, values, and high-performance culture.
Awareness of GitLab's remote work best practices.
Growth mindset and sense of ownership — proactively seeks out ways to learn and improve, and takes action rather than waiting for direction.
Strong attention to detail and organizational skills; comfortable managing many renewals at once.
Clear written and verbal communication skills.
Ability to follow defined processes and frameworks while flagging exceptions appropriately.
Collaborative mindset and openness to feedback and coaching from senior teammates and manager.
The ability to travel for events such as trainings, team offsites, customer meetings, etc.
About the team
The Renewals team focuses on protecting and growing GitLab's recurring revenue by managing the full contract lifecycle for our subscription customers. As a Renewal Manager, you'll be part of a quota-carrying team that works closely with Sales, Customer Success, Finance, and Legal to ensure timely, accurate renewals and strong customer retention across regions in an all-remote, asynchronous environment. The team is responsible for forecasting renewal outcomes, identifying and addressing churn risk, and uncovering opportunities to expand GitLab adoption, while continuously improving processes and best practices that support predictable, sustainable growth.
How GitLab will support you
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental leave
Home office
support
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote
Workplace: Remote
Kit https://kit.com/ is the email marketing platform experts choose to grow their audience, deepen their relationships, and build a business around the work they love. For coaches, YouTubers, authors, podcasters, and other creatives, there isn't a better marketing hub to rely on to grow audiences, automate email marketing, and sell digital products — all within one platform.
More importantly, there isn't a team more committed to helping creators earn a living. We're on a mission to help creators earn $1 billion using our creator marketing platform. We have always been 100% independent and 100% remote.
We are proud to have built a product that our customers love, and we look for people who have enthusiasm and belief in our mission, vision, and values to join our team. We're also embracing AI thoughtfully — both in how we build and how we hire to ensure our team is adaptable, innovative, and ready for what's next.
THE ROLE
We're looking for a Senior Infrastructure Engineer II to take ownership of a large share of Kit's core infrastructure: databases, Kubernetes, version upgrades, platform tooling, and day-to-day support. You'll also build the paved paths that let engineers, non-engineers, and AI agents test and ship changes safely.
The infrastructure supports creators who depend on Kit to reach their audiences and earn a living. When it's healthy, nobody notices. That's the job.
This is a full-time Individual Contributor role for an experienced infrastructure engineer who likes owning production systems end to end, takes on-call seriously, leans into automation and enjoys making other people's work easier.
YOUR SUPPORT SYSTEM
You'll report to Mojtaba Hosseini https://www.linkedin.com/in/mojtaba-hosseini-7a6666/, VP of Engineering at Kit. Day to day, you'll work most closely with Kris Hamoud https://www.linkedin.com/in/kristopher-hamoud-17b34665/ and Ivan Mora Perez https://www.linkedin.com/in/ivan-mora-p%C3%A9rez-ab460b45/.
You'll also partner with product engineers across Kit, and with teams outside engineering who rely on infrastructure to get their work done. Once you're ramped up, you'll join a three-person on-call rotation, which works out to roughly one week in three.
WHAT YOU'LL DO
- First Week: Get access to our AWS accounts, Kubernetes clusters, monitoring, and CI/CD pipelines. Read through our runbooks and architecture docs. Take part in Get To Know Yous (GTKYs) with Kris, Ivan, and the engineering teams you'll support.
- First Month: Pick up day-to-day infrastructure support requests and start working through them with Kris and Ivan as backup. Ship your first improvement, such as a version upgrade or a fix to a gap in monitoring. Shadow on-call shifts. Write down what you learn along the way, especially the parts that only lived in someone's head or those that can be automated or improved.
- First Six Months: Own core infrastructure areas end to end: databases, Kubernetes, version upgrades, and platform tooling. Take your full share of on-call, which you'll start by the end of your first quarter. Become the go-to person for day-to-day infrastructure questions. Find one recurring source of pages and make it go away. Ship a first paved path, such as a sandbox environment where AI agents or non-engineers can safely build and test changes.
- First Year: You're the primary owner of a large part of Kit's core infrastructure, and you lead projects in it without needing direction. Uptime stays at 99.9% or better, page volume is down, and you've found real cost savings. Your paved paths are in regular use by engineers, non-engineers, and AI agents. You've built observability good enough for AI agents to handle some on-call load. You've documented your decisions so others can build on your work.
WHAT WILL S.E.T. YOU UP FOR SUCCESS
Skills
- Running production infrastructure on AWS at scale, including managed relational databases, networking, and load balancing
- Operating Kubernetes in production: upgrades, capacity planning, and troubleshooting
- Managing infrastructure as code and maintaining CI/CD pipelines that engineers trust
- Building monitoring and alerting that catches real problems early and doesn't page people for noise
- Diagnosing complex, multi-service incidents calmly, then fixing the underlying cause
- Cutting cloud costs through right-sizing and reserved capacity without hurting reliability
- Writing clear runbooks, docs, and decision write-ups
- Nice to have: experience with Cloudflare, ephemeral or sandbox environments, or email sending infrastructure
Experiences
- Around 7 or more years in infrastructure, platform, DevOps, or SRE roles
- Owning production infrastructure for a product where downtime costs customers money
- Carrying a pager for systems you owned, and making that on-call rotation quieter over time
- Leading a major upgrade or migration, such as a database or Kubernetes version upgrade, with little or no customer impact
- Building self-service tooling or paved paths that other engineers actually adopted
- Working on a small infrastructure team where you couldn't hand problems off to a specialist
Traits
- You own what you run. You spot infrastructure debt and fix it without waiting to be asked, and you follow through until it's done.
- You build quality into the work. Upgrades have rollback plans, maintenance windows are planned around customers, and "good enough" is a decision, not a default.
- You leverage AI effectively. AI helps you increase quality and velocity where it matters most. You know when to delegate and when to dive in, while holding accountability.
- You make work easier for everyone else. You'd rather build a tool or write a guide once than answer the same question ten times.
- You teach what you know. You write things down so the next person, or the next AI agent, can build on your work.
- You work in public. You share context and tradeoffs openly, including during incidents and when things go wrong.
- You use AI thoughtfully. It's part of how you work, and you help others adopt it without creating new risks.
- You remember who's on the other end. An outage means a creator's launch email doesn't go out, and that shapes how you prioritize.
WHAT WON'T SET YOU UP FOR SUCCESS
- Wanting a well-defined backlog handed to you each week. Here, you'll find much of the work yourself and set priorities with Kris.
- Preferring not to be on call. On-call is a core part of this role, shared across a team of three.
- You are skeptical of AI’s capabilities, or conversely use AI without good judgement and accountability.
- Wanting mostly greenfield architecture. A lot of this work is running, upgrading, and improving systems that already exist.
- Needing layers of approval before acting.
WORKING HOURS AND LOCATION
We're 100% remote with team members across the globe. We work mostly on East Coast time—so if you're based on the West Coast of the United States, Europe, or Asia, you might have a few early mornings or late evenings. We do our best to keep things reasonable, but a little time zone juggling comes with the territory.
This role is part of a three-person on-call rotation, so during your on-call week you'll need to be able to respond to pages outside your usual working hours.
We believe PTO should always take priority over on-call. We schedule on-call around people's lives, not the other way around. On-call is a shared responsibility, but taking time off should never be a challenge
COMPENSATION + PERKS + BENEFITS
Kit has standardized salaries based on position, no matter where you live. For this role, we're hiring at our level 4 ($197,000). Level is determined based on experience and our interview process.
PERKS + BENEFITS INCLUDE:
- Profit Sharing https://www.linkedin.com/feed/update/urn:li:activity:7454911054947688448/
- Kit equity
- 401k with a 5% match
- We cover up to $2,280 per month toward medical premiums, with dental and vision premiums fully covered. We offer Health Insurance plans through Aetna
- $2,000 equipment allowance for your first two years, $1,000 budget every following two years. Company-provided laptops are issued to every Kit team member and are not included in the equipment budget
- Individual learning + development budget ($3,500/year)
- Creator meetup budget ($50/month) to connect with creators over coffee, lunch, or other in-person meetups
- Gender affirming benefits
- Childcare benefit up to $3,000 annually through JOON
- Twenty (20) days of paid time off during each year of employment
- Paid paid vacation: An after-tax bonus of $1,000 for taking five consecutive days of vacation where you’re fully unplugged from work
- Ten (10) paid holidays a year
- Two weeks of paid sick time each year, including mental health + well being days
- Twelve (12) weeks paid parental leave and flexible scheduling in your child’s first year
- Up to six weeks of paid bereavement leave, medical leave, and disaster after six months of employment, two weeks of each paid leave in your first six months
- Winter Break Closure: Kit closes for a week at the end of December, giving everyone a collective break to enjoy the holiday season. Essential support services remain available, with teams coordinating to ensure coverage during this period
- Four-week, paid sabbatical after five years with the team
- Fantastic in-person or virtual retreats with the team twice a year
HOW TO APPLY
We usually receive a large number of applications, and our goal is to follow up with you within two weeks. You’ll hear from us either way. Here’s what you can expect from the rest of our hiring process:
1. A phone screen with our recruiter (30 min)
2. Hiring manager interview (45 min)
3. Take-home assignment
4. Technical interview (60 min)
We’ll keep you informed through every step. To get started, complete this application, including a cover letter and answers to the questions on the next page. We read every single application, and your cover letter and responses help put your experience into context.
Kit is an equal opportunity employer
We value diversity in all of its forms. Research tells us that applicants who are female or non-binary, as well as applicants who are people of color, are less likely to apply for roles they do not feel 100% qualified for. If you think you meet more than 50% of our requirements but fewer than 100% of them, please apply.
We’re imperfect communicators, so think of our job postings as the starting point for discussion rather than proof that you shouldn’t apply.
Kit does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
Location: City of Johannesburg, Gauteng
Workplace: hybrid
As Financial Markets Analyst, South Africa, you’ll create clear, accurate and engaging content about financial markets for a South African audience. You’ll explain market movements, macroeconomic events and product concepts in a way that retail clients, media partners and internal stakeholders can easily understand.
The role combines market analysis, writing and education. You’ll work closely with the Brand, Communications, Marketing, Commercial, Legal and Compliance teams to make sure everything we publish is accurate, balanced, client-centric and appropriate for a regulated financial services environment.
This is a content, education and market-commentary role. It doesn’t involve giving advice, managing portfolios, dealing or making trade recommendations, and all content must stay in line with Capital.com’s execution-only, non-advisory model.
Capital.com South Africa is an Authorised Financial Services Provider and an FSCA-approved Over-the-Counter Derivative Provider.
Responsibilities:
• Produce regular market commentary across major asset classes, including indices, equities, commodities, foreign exchange, crypto assets and key macroeconomic themes.
• Prepare and contribute to written content for publication, including market updates, educational articles, explainers, and website content.
• Create educational content that helps clients understand financial markets, CFDs, leverage, margin, risk management concepts and platform/product mechanics.
• Work with Compliance to ensure market commentary and educational content meet applicable regulatory, financial-promotion and brand standards.
• Monitor market news, economic calendars and relevant local/international developments to identify timely content opportunities.
• Collaborate with central content, brand and communications teams to adapt global market themes for the South African audience.
• Maintain a consistent tone of voice: clear, balanced, factual, risk-aware and suitable for a regulated, execution-only business.
Requirements:
• 3-5 years' experience in financial markets content, brokerage education, market research, fintech, trading education or a related financial-services environment.
• Bachelor's degree in Finance, Economics, Commerce, Investment Management, or a related field.
• Strong understanding of financial markets, including FX, indices, equities, commodities, macroeconomic data, market sentiment and derivative products such as CFDs.
• Excellent writing ability, with experience producing clear and publishable financial markets content for external audiences.
• Good judgement in distinguishing general market commentary and education from advice, recommendations, trading signals or personalised guidance.
• Comfortable supporting media-facing activity, including preparation for seminars, webinars, podcasts, video content or written Q&A.
• Fluent in English.
Advantageous:
• SAIFM / RPE modules, particularly Introduction to Financial Markets, Regulation and Ethics, or Derivatives.
• RE5 regulatory exam.
• Additional South African language skills would be beneficial but are not essential.
Local market knowledge:
• Understanding of the South African financial-services landscape, retail investor behaviour and local media environment.
• Awareness of FSCA expectations for financial promotions, fair client communication and conduct risk in financial-services marketing/content.
What will you get in return:
• Competitive Salary:
We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
• Work-Life Harmony:
Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid
• Generous Time Off:
Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
• Employee Referral Program:
Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
• Comprehensive Health & Pension Benefits:
From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
• Workation Wonderland:
Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
• Volunteer Days:
Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.
Location: L'viv, Ukraine
Workplace: hybrid
About us:
EveryMatrix
is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to
200 customers worldwide.
But that's not all! We're not just about numbers,
we're
about people. With a team of over 1000 passionate individuals spread across twelve countries in Europe, Asia, and the US, we're all united by our love for innovation and teamwork.
EveryMatrix is a member of the
World Lottery Association
(WLA) and
European Lotteries Association
. In September 2023 it became the first iGaming supplier to receive
WLA Safer Gambling Certification
. EveryMatrix is proud of its commitment to safer gambling and player protection whilst producing market leading gaming solutions.
Join us on this exciting journey as we continue to redefine the iGaming landscape, one groundbreaking solution at a time.
We are looking for a passionate and dedicated Junior Change Manager join our team in Lviv!
About the job:
We are looking for a proactive and detail-oriented Junior Change Manager to support production and infrastructure activities within the CasinoEngine organization.
In this role, you will work closely with senior Change Managers, development teams, infrastructure specialists, operations, and business stakeholders to ensure that production changes are properly planned, documented, coordinated, and executed in a controlled and safe manner.
You will contribute to the change management process by coordinating activities, facilitating communication across teams, maintaining accurate documentation, and monitoring change execution. While you play an active role in ensuring smooth delivery, responsibility for technical decisions, infrastructure design, and final approval of production changes remains with senior Change Managers and technical owners.
This role is a great fit for someone who takes initiative, is not afraid to ask questions, and actively follows up to get the answers needed. We value people who speak up, challenge ambiguity, and think in a structured, logical way about how systems and processes connect.
You will regularly engage with engineers and stakeholders across the organization, so confidence, curiosity, and persistence are essential to succeed in this role.
This role could be a great fit for someone with a background in project coordination or junior project management and an educational background in IT, engineering, or a related technical field.
What You'll get to do:
Coordinate production changes, migrations, and switch-overs under the guidance of senior team members.
Prepare and maintain change documentation and implementation plans.
Ensure required approvals and information are collected before production activities.
Communicate with development, infrastructure, operations, and business teams during change execution.
Monitor production activities, track progress, and report issues, blockers, and delays.
Share status updates on planned and completed change activities.
Participate in technical discussions to better understand infrastructure and production processes.
Follow change management processes and contribute to their continuous improvement.
What You need to know:
English level: B1 or higher.
A proactive approach - you follow up without being reminded, and you flag problems early rather than waiting for them to surface.
Confidence in communication - you are comfortable asking direct questions, pushing back, and speaking up in discussions with technical and senior colleagues.
Logical, analytical thinking - you can break a complex change into steps, spot dependencies and gaps, and reason about what could go wrong.
Good organizational skills and the ability to manage multiple tasks and priorities.
Strong sense of ownership and attention to detail.
Willingness to learn technical and operational processes.
Experience working with cross-functional teams and multiple stakeholders.
Basic understanding of IT systems, software delivery processes, and production releases is an advantage.
Bonus points for knowledge of: Kubernetes, GitLab, Kibana, SQL/MySQL.
Here's what we offer:
Start with 22 days of annual leave, with 2 additional days added each year, up to 32 days by your fifth year with us.
3 sick leave days per year, no doctor's note required; 30 medical leave days with medical allowance
Hybrid work schedule is available after the first three months of employment with 80/20 office/home format until the end of 2026. Starting from 2027, the policy will transition to primarily office-based work, with up to 10 work-from-home days per year with manager approval.
Benefit from two Free Fridays each year, limited to one per quarter.
Daily catered lunch or monthly lunch allowance.
Private Medical Subscription.
Access online learning platforms like Udemy for Business or O’Reilly, and a budget for external training.
Gym allowance.
Corporate English lessons.
Support for New Parents:
21 weeks of paid maternity leave, with the flexibility to work from home full-time until your child turns 1 year old.
4 weeks of paternity leave, plus the flexibility to work from home full-time until your child is 13 weeks old.
Our office perks
include on-site massages and frequent team-building activities
in various locations.
At EveryMatrix, we're committed to creating a supportive and inclusive workplace where you can thrive both personally and professionally. Come join us and experience the difference!
Location: Delhi, India; Mumbai, India
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
About the role
Aleph is Pinterest’s exclusive managed service partner in India, and partners with Pinterest across markets in EMEA, APAC and LATAM. Aleph’s Pinterest team has been scaling India for the last three years, and we are now looking for an experienced commercial leader to take this growth to its next stage. You will own the India business for the Pinterest partnership, lead the local team, and be the senior face of the business to India’s leading brands and agencies.
What you will do:
Grow and diversify our base
Own India revenue, forecast and agency incentivisation, delivering quarterly targets while diversifying our customer base.
Build pipeline in India’s largest categories (FMCG, e-commerce, retail, travel and automotive) with clear vertical plays.
Lift retention and spend per account through structured account reviews and QBRs, so advertisers grow with us.
Win with agencies
Lead senior relationships with agency holding companies and independent agencies, and shape incentive structures that grow committed spend.
Make the case for managed Pinterest investment against programmatic alternatives.
Partner with marketing
Be the India point of contact for Pinterest’s and Aleph’s marketing teams, shaping and supporting ROI-driven local events, agency roadshows, Pinterest certification programmes and insights workshops for global brands.
Lead the team
Lead, coach and retain a team of Client Partners and Client Service Managers, keeping sellers focused on selling and hunting.
Hire well, build a succession bench, and create a culture of accountability and accurate forecasting.
Operate with rigour
Lead India’s weekly business review with Pinterest, covering pipeline stages, forecast accuracy, churn and spend-per-account trends.
Work with Aleph’s global operations and customer success teams on onboarding, integrations and reporting.
Communicate clearly across regional and global time zones, and bring Pinterest’s product and marketing teams the specific asks that unlock growth in India.
Represent the business
Act as Aleph’s senior voice for the Pinterest partnership in India’s advertising ecosystem, at industry events, agency forums and client leadership meetings.
What you need:
10+ years in digital media sales, including at least 4 years leading sales teams against revenue targets.
Senior relationships across India’s agency holding companies and major brand advertisers, ideally in FMCG or e-commerce.
A track record of growing an advertiser base, not only landing large deals. You will be asked to show retention and account-growth results.
Strong commercial and analytical skills: forecasting, P&L ownership, and turning data into decisions.
Experience building teams and processes in a fast-changing, matrixed environment.
Business-level fluency in English. Hindi or another Indian language is a plus.
Proficiency in Salesforce and reporting tools such as Tableau or Looker.
A bachelor’s degree is preferred.
Nice to have :
Experience in a reseller, partner or managed-service model for a global platform.
Knowledge of lower-funnel, performance and shopping ad products, and how they compete with Meta, Google and programmatic.
Experience with app-install or gaming advertisers.
What success looks like in year one :
A broad advertiser base, growing across multiple categories.
Retained advertisers growing their spend year on year.
At least one new category established as a meaningful revenue line.
A stable team with low regretted attrition, and forecasts the business trusts.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: Kazakhstan; Poland; Remote - Europe; Serbia; Montenegro
Workplace: Remote
P2P.org http://P2P.org is the largest institutional staking provider with a TVL of over $10B and a market share exceeding 20% in restaking.
We are continually focused on researching and improving our infrastructure to extract maximum APR while enhancing security. For instance, in ETH and SOL, our NRR is on average 10% higher than the market, and in DOT, it's 20% higher.
We also place significant focus and resources on launching new networks such as TON, Avail, Monad, Babylon, Story, Berachain, and others, along with yield products. From restaking, where we are the largest operator with a 20+% market share, to yield aggregators on stablecoins.
Our clients include BitGo, Copper, Crypto.com http://Crypto.com, Ledger, ByBit, Bitget, OKX, HTX, Bitvavo, SBI, and others, who choose us for our client-centric approach and extensive product line from unified API to widgets and custom dApps.
We are also actively expanding our product line, exploring RWA, data, yield, and service products for banks, exchanges, custodians, and wallets.
P2P.org http://P2P.org unites talented individuals globally.
Despite our distributed team, we share a passion for decentralized finance - a fairer system for all. We code, learn, create, and connect to shape finance's future.
P2P.org http://P2P.org boasts a strong reputation and network. We prioritize customer satisfaction and, as tech enthusiasts, develop innovative solutions that bolster our brand.
Key Responsibilities:
- Prediction market & trading terminal design: Design intuitive, high-performance trading interfaces, including dashboards, charts, order books, and trading workflows.
- Web & App Design: Own the end-to-end UI/UX design of web and mobile applications, from initial concepts and wireframes to polished, production-ready interfaces.
- Social Media & Marketing Creatives: Create engaging visuals for social media, marketing campaigns, product launches, and other promotional materials.
- Design System: Build and maintain a consistent visual identity and scalable design system across all digital products.
- Cross-functional Collaboration: Work closely with founders, product managers, and developers to translate business requirements into effective design solutions.
- Design Ownership: Take full ownership of design decisions, present and justify your solutions, incorporate stakeholder feedback, and continuously improve the user experience.
At P2P.org http://P2P.org we have a team of experts with their own unique approach and ownership culture. Together we gain experience and make dreams come true!
- Fully remote
- Full-time contractor (Indefinite-term Consultancy Agreement)
- Competitive salary level in $ (we can also pay in crypto)
- Paid vacation and sick leave
- Well-being program
- Mental Health care program
- Compensation for education, including foreign language & professional growth courses
- Equipment & co-working reimbursement program
- Overseas conferences, community immersion
P2P.org http://P2P.org is committed to providing equal opportunities. All applicants will be considered without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, veteran status, or disability.
Location: Austria
We are the creators of a new fintech era!
Our mission is to revolutionize the world by making blockchain technology accessible to everyone in everyday life. WhiteBIT is a global team of more than 1,500 professionals united by a shared vision of shaping the future.
We are building our own blockchain ecosystem to ensure maximum transparency and security for over 8 million users worldwide. Our cutting-edge solutions, rapid adaptation to market challenges, and technological excellence set us apart from traditional companies.
Our official partners include Juventus, FC Barcelona, Lifecell, FACEIT, and VISA.
Requirements
10+ years of experience in software engineering, infrastructure, and/or cloud environments.
5+ years in hands-on senior technology leadership roles (CTO, VP Engineering, Head of Engineering, IT or SRE).
Strong experience in at least 2 of 3 areas: digital asset/custody/KMS/MPC/HSM infrastructure; trading/FinTech infrastructure and APIs; cloud automation/AWS/Kubernetes/multi-region DR.
Experience working with structured control or regulatory frameworks such as ISO 27001, PCI DSS, SOC 2, DORA, or financial-services requirements.
Hands-on ability to review architecture, lead major incidents, challenge technical decisions, and produce audit-ready technical documentation.
EU citizenship or valid work authorization and willingness to travel regularly to Vienna.
Responsibilities
Platform Architecture & Boundary Control:
Own the EU entity’s technology architecture and establish clear control boundaries between Group services and local infrastructure.
Custody, Key Management & APIs:
Oversee relevant digital asset custody, KMS, APIs, Travel Rule integrations, on-chain monitoring, and nodes.
ICT Operations & Asset Management:
Maintain the ICT asset inventory, patching/vulnerability remediation, and appropriate technical/security logging.
SDLC & Release Controls:
Establish secure SDLC processes, CI/CD security controls, environment separation, and deployment approval gates.
Incident Management & BCM/DR:
Lead major technology incidents, BCP/DR testing, failover exercises, and technical root-cause analysis.
Team & Vendor Management:
Build and lead the local Engineering/DevOps/SRE/IT Operations capability and oversee relevant technical vendors.
Working terms
Immerse yourself in Crypto:
Master cutting-edge technologies and become an expert in the most innovative industry.
Work with the Fintech of the Future:
Develop your skills in digital finance and shape the global market.
Take Your Professionalism to the Next Level:
Gain unique experience and be part of global transformations.
Drive Innovations:
Influence the industry and contribute to groundbreaking solutions.
Join a Strong Team:
Collaborate with top experts worldwide and grow alongside the best.
Work-Life Balance & Well-being:
Modern equipment.
Comfortable working conditions and an inspiring environment to help you thrive.
25 business days of paid leave.
Additional days off for national holiday
For this position, a minimum monthly salary in accordance with the Collective Agreement for Employees in Information and Consulting is foreseen. Overpayment in line with market standards, depending on your qualifications and professional experience, is intended.
Your privacy matters to us. You can learn more about how we handle your personal data with regard to your application in our
Candidate Privacy Notice
.
Что предстоит делать Разрабатывать с нуля MVP новой дата‑платформы и инфраструктуры для ingest/transform. Мигрировать существующие пайплайны с Hadoop/HDFS на новую архитектуру (S3, Kafka, Spark, ClickHouse).
Location: Nicosia
Job Overview
Wargaming is looking for an
Economy Game Designer
to join the
Meta Game Design
team working on
World of Warships.
In this role, you will work on game economy and meta systems that drive player activity, engagement, and long-term retention. Your responsibilities will combine regular live-service work with improvements to existing systems and the development of new meta-game mechanics.
You will work closely with LiveOps, Analytics, and Development teams, using player data and economic modeling to support design and balancing decisions.
What will you do?
Design and balance rewards and progression for LiveOps events focused on player activity and engagement.
Design and balance randomized reward mechanics in collaboration with the Monetization team, including reward composition, probabilities, expected value, and impact on the game economy.
Design and configure battle economy for new game modes, including earnings, costs, modifiers, and their interaction with the wider game economy.
Analyze the impact of new features, events, and economic changes on player behavior and key product metrics.
Monitor the health of the game economy and its key systems, identify imbalances and emerging risks, maintain their stability, and propose improvements based on data and player behavior.
Work with existing meta-game systems, identify problems and opportunities, and propose improvements aimed at increasing engagement and long-term retention.
Participate in the design and balancing of new meta mechanics and progression systems for the core audience of World of Warships.
Build economic models, simulations, and calculations to validate design assumptions and balance parameters.
Define economic rules and configurations and maintain clear design documentation.
Work with analytics and research teams to evaluate feature performance after release and use the results to improve existing designs.
Collaborate with other disciplines throughout the feature lifecycle — from initial design and economic calculations to implementation, release, and post-launch analysis.
What are we looking for?
Professional experience in Game Design, Economy Design, Systems Design, or a similar role.
Good understanding of game economies, progression systems, rewards, resource flows, and player motivation.
Strong numerical and analytical skills and confidence working with probabilities, expected values, and balance parameters.
Experience using spreadsheets to perform calculations, build balance models, and work with game economy data.
Understanding of free-to-play and live-service game design and the relationship between economy, engagement, retention, and monetization.
Experience with game analytics and BI tools, including the ability to define analytical questions, interpret results, and use data to support design decisions.
Ability to evaluate design decisions from both the player experience and broader product perspective, including their impact on engagement, retention, monetization, and the game economy.
Ability to clearly explain calculations, assumptions, and design decisions to other team members.
Ability to independently handle well-defined design and balancing tasks, ask the right questions when requirements are unclear, and bring tasks to completion.
Willingness to work with complex existing systems, understand their dependencies, and gradually take ownership of larger areas.
Good written and spoken English.
What additional skills will help you stand out?
Experience conducting post-release analysis, experiments, or A/B tests and translating their results into design changes.
Practical experience using AI-assisted tools to improve productivity and solve design tasks, with the ability to critically validate their output.
Experience working on an established game with a complex existing economy and interconnected systems.
Work mode
Onsite.
This role isn't eligible for relocation & immigration support.
Benefits
Benefits and perks are tailored to the local market and culture. Our benefits in Nicosia include:
21 days annual leave (additional days based on years of service: up to 25 days)
Additional paid time off (5 Personal Days, Birthday Leave, Marriage Leave, Compassionate Leave)
Sick Leave (10 days top-up to statutory allowance per year)
Maternity Leave (18 weeks top-up to statutory allowance per case)
Career development and education opportunities within the company
English Language courses fully covered by the company upon Manager’s approval
Private Health Care
Mental well-being program (iFeel)
Onsite gym and spa
Free parking close to the Nicosia offices, based on availability
Free drinks-equipped kitchen in every floor building
Eurobank benefits (if applicable)
Employee discounts (e.g. restaurants, bars, etc.)
Personal Gaming Account
Onsite canteen with subsidized prices for food and drinks
Company events, Social Clubs
Seniority Awards
Referral program - You can recommend the best talents to the company and receive a reward
Please submit your CV in English to ensure smooth processing and review.
About Wargaming
Wargaming is an award-winning online game developer and publisher headquartered in Nicosia, Cyprus. Operating since 1998, Wargaming has become one of the leaders in the gaming industry with 15 offices worldwide, including studios in Chicago, Prague, Shanghai, Tokyo, and Vilnius. Our diverse and multicultural team works together to deliver a top-class experience to millions of players who enjoy Wargaming's titles across all major gaming platforms. Our flagship products include free-to-play hits World of Tanks, World of Warships and World of Tanks Blitz.
Please see
Wargaming Candidate Privacy Policy
for details on how Wargaming uses your personal data.
Location: Global, EU
We are the creators of a new fintech era!
Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey.
We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA.
The future of Web3 starts with you: join us as a DevOps Engineer with Big Data Skills!
Requirements
We're looking for a DevOps engineer with 4+ years of hands-on experience, at least 2 of them spent building and running data or analytics infrastructure. You've designed systems that move, store, and serve data at scale. Warehouse maintenance is part of your daily routine, and writing Python, Bash, or SQL scripts is second nature. You treat data security as a core responsibility: you protect confidentiality, enforce zero-trust, least-privilege access, and automate everything you touch. Solid IaC skills are a must.
IaC & CI/CD:
Production experience with Terraform, Ansible, and Helm, plus CI/CD systems (GitLab CI, GitHub Actions, Jenkins, or ArgoCD). We expect you to design pipelines, not just use them.
Containerization:
Working knowledge of Docker and Kubernetes, including running data workloads on it (like Spark on Kubernetes, stateful services, operators).
Cloud:
Solid experience with AWS (S3, EC2, EMR, Redshift, Glue, IAM) or an equivalent cloud provider.
Linux & Networking:
Solid Linux administration skills and foundational networking knowledge relevant to distributed systems.
Analytical Databases:
Hands-on operation of ClickHouse and/or the Hadoop ecosystem (HDFS, Hive, YARN), including cluster setup, tuning, and scaling.
Data Warehouses:
Practical experience with Snowflake or Redshift, covering warehouse sizing, workload management, performance tuning, and cost control.
Large Databases:
Experience administering databases at terabyte scale: replication, backup and restore strategies, partitioning, and migrations with minimal downtime.
SQL & Scripting:
Strong SQL skills, including reading execution plans and optimizing heavy queries. Confident in Python and Bash for automation, data parsing, and investigation.
Data Lakes & Object Storage:
Working knowledge of S3-compatible storage, columnar formats, partitioning strategies, and data lifecycle management.
Orchestration & Streaming:
Familiarity with Airflow (or similar orchestrators) and Kafka, and how they fit into data pipelines.
Extra Credit / Big Pluses
Experience with Tableau, Power BI, Looker, Superset, or similar BI tools, including administration, performance tuning, and data source design.
Hands-on experience with dbt and analytics engineering practices.
Experience with open table formats (Apache Iceberg, Delta Lake, Hudi) and query engines like Trino/Presto or Athena.
FinOps experience in data platforms: managing Snowflake credits, Redshift clusters, and storage costs at scale.
Spark performance tuning and job optimization.
Change data capture (CDC) with Debezium or similar tools.
Data quality tooling (Great Expectations, Soda) integrated into CI/CD.
Golang or Rust tooling experience.
Knowledge of data governance and compliance (GDPR, data retention, PII handling).
Understanding of business processes in the FinTech/Banking/Crypto sector.
Responsibilities
Infrastructure Ownership:
Own the infrastructure behind our data and analytics platform, from provisioning to daily operations. Keep it reliable, scalable, and cost-efficient as data volumes grow.
Infrastructure as Code:
Provision and configure all data infrastructure with Terraform, Ansible, and Helm.
CI/CD Pipelines:
Build and maintain delivery pipelines for both infrastructure and data code (ETL jobs, Airflow DAGs, dbt models, schema migrations), with automated testing, safe rollouts, and fast rollback.
Database & Warehouse Operations:
Maintain ClickHouse, Snowflake, Redshift, and вPostgreSQL at multi-terabyte scale, handling replication, backups, upgrades, capacity planning, and disaster recovery.
Data Lake Storage:
Manage S3-compatible data lake storage, including partitioning, file formats, and lifecycle policies.
Automation & Script Optimization:
Refactor and automate Python, Bash, and SQL scripts to cut runtimes and eliminate manual work.
Performance & Cost:
Right-size clusters and warehouses, tune heavy queries, and keep compute and storage spend under control.
Monitoring & Alerting:
Cover data infrastructure with metrics, logs, and alerts for cluster health, pipeline SLAs, and job failures.
Security & Access Control:
Enforce least-privilege access, secrets management, encryption, and auditability for sensitive data.
BI Infrastructure:
Support the infrastructure behind Tableau or similar BI tools.
Big Data Platforms:
Deploy, tune, and troubleshoot Hadoop, Spark, and Kafka clusters in production.
Collaboration:
Work with data engineers, analysts, and developers to turn their workloads into solid infrastructure decisions.
Security & Access Control:
Implement role-based access, secrets management, encryption at rest and in transit, and auditability for sensitive datasets in line with regulatory requirements.
Working terms
Immerse yourself in Crypto & Web3:
Master cutting-edge technologies and become an expert in the most innovative industry.
Work with the Fintech of the Future:
Develop your skills in digital finance and shape the global market.
Take Your Professionalism to the Next Level:
Gain unique experience and be part of global transformations.
Drive Innovations:
Influence the industry and contribute to groundbreaking solutions.
Join a Strong Team:
Collaborate with top experts worldwide and grow alongside the best.
Work-Life Balance & Well-being:
Modern equipment.
Comfortable working conditions, and an inspiring environment to help you thrive.
24 calendar days of paid leave.
Additional days off for national holidays.
With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career!
Let’s Build the Future Together!
WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual.
Your privacy matters to us. You can learn more about how we handle your personal data with regard to your application in our
Candidate Privacy Notice
.
Location: Remote - USA
Workplace: Remote
The R&D team at Chainalysis is inspired by solving the hardest technical challenges and building products that establish trust in cryptocurrencies. We're a global organization that thrives on challenging work and doing it alongside exceptionally talented teammates. Our industry evolves rapidly, and our mission is to build a flexible, AI-driven platform that automates entity resolution, optimizes data labeling pipelines, and creates predictive models that identify illicit patterns before they escalate.
Chainalysis data has helped solve some of the world’s highest-profile criminal and national-security cases and made it safer for people everywhere to access crypto. The Global Intelligence Team produces the attribution at the heart of that data — connecting on-chain activity to the real-world entities behind it, across the global crypto ecosystem. It’s the intelligence data moat beneath every Chainalysis product, and what investigators, sanctions authorities, and national-security agencies rely on to follow the money and disrupt threats.
Few domains demand more sustained depth than Russia and the broader Eurasian sanctions-evasion ecosystem. Since 2022, sweeping sanctions on Russian financial institutions, oligarchs, and the defense-industrial base have pushed a growing share of Russian value flows into cryptocurrency — from no-KYC exchanges and OTC desks operating across the former Soviet bloc, to sanctions-evasion networks exploiting stablecoins and cross-border payment channels, crypto-denominated procurement of restricted goods, and the financial infrastructure supporting Russian cyber and ransomware operations. Understanding how Russian actors adapt to sanctions pressure on-chain is one of the most consequential problems in crypto intelligence today.
As our Russia & Eurasia-focused intelligence analyst — the team’s subject-matter expert on Russian and Eurasian crypto threats — you’ll own that problem end to end. This is a depth role: while our analysts cover the breadth of the crypto-services ecosystem, you’ll go deep on a single, high-stakes domain — becoming the person, inside Chainalysis and increasingly across the industry, who understands how Russian and Eurasian actors use crypto to evade sanctions and can prove it on-chain. You’ll own the attribution for Russia’s crypto footprint, map how these networks operate and adapt under pressure, turn that into finished intelligence customers act on, and be the expert voice representing Chainalysis on Russian crypto threats.
Who you’ll work with
You’ll join a fast-moving, globally distributed team — analysts, threat-domain SMEs, data scientists, and engineers — collaborating across time zones, async and in real time. We move fast, hold each other to a high bar, and back each other up across regions. As the Russia & Eurasia SME, you’ll be the single point of depth for the domain and a force multiplier for everyone working adjacent to it.
In this role, you’ll:
- Own Russia & Eurasia attribution end to end — the threat-actor entities, their definitions, and the accounts, addresses, and infrastructure they operate: Russian and CIS no-KYC exchanges, OTC networks, and instant swap services, sanctions-evasion infrastructure (stablecoin corridors, cross-border payment channels, nested services), Russian-linked ransomware and cybercrime ecosystem financial flows, procurement networks for restricted and dual-use goods, and the broader financial infrastructure enabling Russian value movement outside the traditional financial system.
- Lead the attribution response to Russia-related sanctions events — when OFAC or allied authorities designate Russian entities, actors, or infrastructure, drive the rapid, high-visibility on-chain attribution that turns those designations into coverage in our data, often against the clock.
- Map the networks on-chain — trace how Russian and Eurasian actors raise, move, launder, and cash out value through regional exchanges, no-KYC swaps, OTC desks, stablecoin corridors, mixers, and off-ramps across the former Soviet bloc and beyond, and keep that picture current as they adapt to pressure.
- Produce finished intelligence — advisory notes, customer and partner briefings, and contributions to flagship publications (the Crypto Crime Report and beyond) that make the Russia & Eurasia crypto threat legible and actionable.
- Be the named external expert — represent Chainalysis on Russia & Eurasia crypto threats at conferences, on panels, with the press, and in briefings to public- and private-sector partners.
- Help set the Russia & Eurasia collection agenda — surface what data we need on Russian and Eurasian networks and feed those requirements into our collection process and priority intelligence requirements; you direct collection for the domain, but it runs through the team’s apparatus and prioritization, not you alone.
- Translate typologies into detection — turn what you learn about Russian methods and sanctions-evasion typologies into guidance that our products and our customers can operationalize.
- Build with AI — design and tune the automation that scales your analysis and the team’s, and handle the hard cases automation can’t.
- Level up the team — raise the bar on Russia & Eurasia and sanctions-evasion tradecraft broadly, and partner closely with analysts, other SMEs, data science, and engineering.
We’re looking for candidates who have:
- Deep, demonstrable Russia & Eurasia expertise — real command of the Russian sanctions landscape, Russian financial infrastructure and how it has adapted to sanctions pressure, the CIS/former Soviet bloc crypto ecosystem, and/or Russian illicit-finance and procurement networks. This is the core of the role, and we’ll expect you to show it.
- On-chain tracing ability against Russian targets — direct experience following Russian crypto activity on-chain (Russian exchanges, sanctions evasion, ransomware financial flows), or deep Russia threat-finance expertise paired with proven blockchain-tracing skill you can bring to bear here from day one.
- A national-security or threat-finance background — intelligence, sanctions, counter-threat-finance, or investigations, from the IC, Treasury/OFAC, law enforcement, the military, a think tank or research institution, or private-sector CTF/sanctions work.
- Regional fluency — a strong grasp of Russian and Eurasian geopolitics, the sanctions landscape, and regional financial flows. Russian language ability is a significant plus.
- Elite potential and a proven track record — exceptional aptitude, judgment, and work ethic; you’ve led hard problems end to end and you raise everyone around you.
- Excellent writing and communication — this is an outward-facing expert role; your intelligence has to land with analysts, customers, and senior audiences alike.
- AI-forward instincts — you build automation to scale your work and others’, not just use it.
- Comfort working with data; blockchain forensics experience strongly preferred.
- 5+ years of relevant analytic, intelligence, or threat-finance experience for a Senior hire; 8+ years and recognized domain authority for a Staff hire.
You might also have:
- Russian language ability.
- Direct experience with OFAC, EU, or OFSI sanctions, sanctions-evasion investigations, or the designation process.
- A record of published research or public speaking on Russia, sanctions evasion, or crypto threat finance.
- Familiarity with Russian and CIS exchange infrastructure, stablecoin-based sanctions evasion, ransomware financial flows, or dual-use procurement networks.
AI at Chainalysis
AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.
AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.
About Chainalysis
Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.
We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.
Location: Budapest, Hungary
Blue Projects — Project Manager (Budapest, Hungary)
Blue Projects’ Project Delivery & Engineering team is looking for a Project Manager to join our team in Budapest, Hungary.
About Blue Projects
Blue Projects is a full service Design, Engineering, Project Management and Construction Management company with international experience delivering complex greenfield and brownfield developments for global blue chip clients across retail, commercial and industrial sectors. We operate with a flexible, client focused approach, applying lean design and lean construction methodologies to ensure seamless cross discipline interface management and consistent quality.
With a presence in 53+ countries and 26 offices, our teams have successfully delivered 500+ projects totaling more than €8 billion in value—combining hands on ownership with a culture that prizes safety, down to earth collaboration, and being “always deliver & pleasant to work with.”
Deliver here. Grow here.
We are seeking a passionate Project Manager to support our strategic business growth from our Budapest office, leading industrial construction projects while maintaining control of scope, budget, schedule, technical delivery, stakeholder coordination, quality, and safety.
Role Overview
Working within the Project Management Department, the Project Manager will oversee project planning, budgets, technical challenges, design coordination, procurement support, on-site execution, reporting, compliance, and handover. The role also develops and manages effective relationships with the client team, contractors, subcontractors, suppliers, and other project stakeholders.
Job Description
Define the project scope, objectives, and deliverables in line with client expectations.
Prepare and maintain detailed project plans, schedules, and budgets.
Evaluate project risks and establish appropriate mitigation measures.
Serve as the principal contact for the client, contractors, and other stakeholders.
Coordinate communication so that goals, timelines, responsibilities, and expectations remain aligned.
Arrange and lead regular stakeholder meetings to share progress updates and resolve issues.
Manage and coordinate the design process, ensuring it meets industry standards and client requirements.
Review and approve engineering designs, drawings, and technical specifications.
Coordinate across disciplines to identify and prevent design or execution conflicts.
Assist procurement activities, including vendor selection and contract negotiations.
Track contractor and supplier performance to confirm compliance with agreed terms.
Manage contract variations, claims, and disputes on the client’s behalf.
Oversee on-site project delivery to ensure that work follows design specifications and quality standards.
Carry out site visits to monitor progress and address issues without delay.
Work with construction teams to maintain required safety and compliance standards.
Monitor project expenditure and control costs to prevent budget overruns.
Approve invoices and oversee project financial reporting.
Identify cost-saving opportunities while protecting required quality levels.
Ensure compliance with local regulations, applicable codes, and industry best practices.
Perform regular quality inspections to confirm the integrity of materials and workmanship.
Coordinate audits and maintain the related compliance records.
Manage project changes with clear documentation and communication to all relevant parties.
Review and adjust schedules and budgets when the project scope changes.
Produce detailed client progress reports covering milestones, status, and identified concerns.
Maintain complete project records to support transparency and future reference.
Ensure project documentation complies with both company and client standards.
Lead the project handover process, including commissioning and operational readiness.
Coordinate final inspections and formal client acceptance.
Qualifications
Demonstrated experience as a construction project manager, with a focus on industrial projects.
Strong understanding of construction methods, materials, and project management principles.
Knowledge of the food industry, manufacturing and packaging processes, layouts, and technical specifications.
Familiarity with quality, health, and safety standards.
Good working knowledge of Microsoft Office.
Excellent command of English.
Familiarity with construction and project management software.
Excellent communication and negotiation capabilities.
Strong organizational and time-management skills.
A collaborative team player with leadership ability.
BSc/BA in engineering, building science, or another relevant field.
PMP or an equivalent certification is considered an advantage.
Availability for business travel or relocation.
Additional Information
Career growth & well being
At Blue Projects, you’ll join a smart, open and communicative team with access to Online Learning Platforms, psychological and well being services, and an Employee Assistance Program.
Global mobility
Opportunities for international assignments aligned to our Global Mobility Policy, with clear, equitable and standardized terms and conditions for short and long term engagements.
Our culture
We value safety, integrity, flexibility, and being great partners to our clients—operating with hands on ownership and a down to earth, high performance mindset.
Inclusion & Equal Opportunity
Blue Projects is committed to inclusion, dignity and respect, with zero tolerance for bullying, harassment or discrimination. We provide impartial support mechanisms and clear procedures to ensure a respectful workplace for all colleagues, contractors and agency workers.
GDPR & confidentiality
By applying, you consent to the use of your personal data strictly for recruitment purposes, in accordance with our GDPR practices; access is limited to authorized staff and handled confidentially.
About Blue Projects
Formed in Romania in 2007, Blue Projects brings together dedicated and experienced engineers, architects and project managers with a track record of delivering complex, fast track developments worldwide. Our brand personality is dynamic and client oriented, focused on creating a memorable, meaningful and contemporary impact—supported by consistent standards and identity.
How to apply
Please submit your CV. Shortlisted candidates will be contacted to discuss next steps.
Location: Singapore
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The Role
We're looking for an
Engineering Manager
for Network Infrastructure to own delivery of network infrastructure initiatives in APAC. This is not a role for someone who only coordinates tickets and status. It is a role for someone with an engineering skeleton: a person who has built, operated, broken and recovered things, and can earn the trust of SREs, SWEs, network engineers, and security and platform teams. We are at the early stage of our APAC expansion, so at first you will be hands-on: reviewing designs, stepping into incidents, and writing code or automation when the team needs it, with a high degree of independence from the European teams. As the organisation grows, the scope of the role will grow with it.
You own delivery.
You will make important cross-team initiatives land: defining scope, aligning owners, exposing risks, driving decisions, tracking dependencies, and making sure we ship useful outcomes instead of half-finished initiatives. The job is not done when the technical pieces exist. It is done when engineers trust the tool, the NOC actually uses the workflow, alerts are actionable, runbooks are real, and the new way becomes the default way.
You stay technical.
You don't need to be the deepest expert in every area, but you should be technical enough to understand real trade-offs: why rollback is not optional, why "just automate it" can create a bigger blast radius, why SLOs without ownership are decoration, and why network device CI/CD is very different from deploying a stateless service. You can read a design doc, challenge missing assumptions, notice unclear failure modes, and help the team turn a vague but important problem into an executable plan.
This is a high-leverage role in an early-stage and fast-scaling network infrastructure organisation. Many important systems are being built now: automation, observability, reliability standards, provisioning flows, operational safety, and cross-site consistency. You won't be maintaining a mature machine from the sidelines. You'll help shape how the machine works.
Your responsibilities will include:
Set the engineering bar: code quality, design review, on-call and incident management practices, and operational standards
Own end-to-end delivery of cross-team network infrastructure initiatives in APAC, from a vague problem statement to an executable plan to adoption
Define scope and success criteria, align owners across SRE, SWE, network, security, platform and data center teams, and drive decisions to closure
Review designs and technical proposals, challenge missing assumptions, and surface failure modes, dependencies and risks early
Stay hands-on where it matters: step into incidents, write code or automation, and unblock the team
Drive adoption: make sure tools and workflows become the default way of working, with real documentation, runbooks and feedback loops
Keep stakeholders, including the European teams, informed with clear, honest status and coordinate across time zones
Turn operational pain and engineering input into a clear, prioritized backlog
We expect you to have:
7+ years of experience in software, SRE, network or infrastructure engineering, including experience leading cross-team technical initiatives
A real engineering background: you have built and operated production systems and can earn the trust of deeply technical teams
Ability to read design docs and technical proposals, understand trade-offs, and ask sharp questions about reliability, rollback, blast radius and failure modes
Strong understanding of infrastructure fundamentals (Linux, networking, automation, CI/CD) at the level needed to hold your own in technical discussions
Proven ability to drive decisions and create clarity in ambiguous, fast-changing environments
Excellent written and verbal communication, including documenting plans and decisions and influencing smart technical people
Ability to work independently in an early-stage environment and to build processes from scratch
Professional working proficiency in English (spoken and written) and comfort working across time zones
It will be an added bonus if you have:
Experience with network infrastructure: network automation, observability, or network device lifecycle management
Experience with SLO/SLI frameworks, incident management, or production readiness processes
Experience with CI/CD or change management for network or other high-blast-radius infrastructure
Experience building a team from scratch or launching a new engineering hub
Experience with secrets and access management, firmware rollout or fleet-wide operational initiatives
Hands-on engineering contributions (code, tooling, automation) alongside management work
Knowledge of the APAC network landscape (carriers, IX, regional connectivity and regulatory specifics)
Examples of initiatives your team may own:
A user and secrets management system for network infrastructure, including robot-user lifecycle, safe key/password rotation, revocation, break-glass access, mixed agent/push-based device support, and integration with existing secrets backends
An SLO framework for network services and components, including SLIs, SLOs, dashboards, alerts, ownership, tiering, and a clear link between reliability targets and engineering investment
CI/CD for network devices, where configuration changes, validation, staged rollout, rollback, and blast-radius control become disciplined and repeatable instead of manual and risky
Fleet-wide operational initiatives such as firmware consistency, device lifecycle hygiene, observability coverage, monitoring quality, alert ownership, or production readiness for new network capabilities
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: United Kingdom, London
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
PlayStation Studios is the game development division of Sony PlayStation and is responsible for developing some of the most recognisable and ambitious console games and franchises on PlayStation, including The Last of Us, Horizon, Spider-Man, God of War, Helldivers and Gran Turismo.
We work with some of the best game studios in the world, and use data to help them make their games even better. We provide end-to-end analytics services for PlayStation Studios and use data to help them in the game development lifecycle. We are looking for talented people to join us in pushing the boundaries of game analytics for PlayStation games.
This role offers a flexible hybrid working arrangement, with most time spent working remotely unless you prefer to come into the office. We attend the office for key moments that matter, such as important team meetings, collaboration sessions and business activities where in-person engagement is beneficial.
Role Overview:
As a Lead Data Engineer, you’ll work in our cross-disciplinary Data Platform team to ingest and process high-volume data. You’ll work closely with our Game Analytics analysts and analytics engineers, who use this data to gain valuable insights both during game development and post-launch. As a lead, you’ll scale our platform and help us define its technical direction, expand its reach, and help define and build the future of analytics for PlayStation games.
What you’ll be doing:
Own parts of our pipeline, and drive improvements to achieve our technical and business goals.
Build supporting services for our pipeline, for example working on integrations with in-game maps and video tooling.
Integrate our data collection platform and our BI tools to enable studio self-service.
Work closely with the Devops team, our analytics engineers, and stakeholders across the studio business group.
Focus on improving data quality, lineage and observability.
Support our existing tooling, improving quality and documentation.
Be a technical expert and share than knowledge with your colleagues.
What we’re looking for:
You have experience building and owning Data Pipelines for high-throughput streaming and batch data.
You are adept at writing code in Go or write Python with a willingness to learn Go.
You are experienced in building robust, scalable, and resilient services.
You can demonstrate measurable impact that you have made in your current and previous roles.
You enjoy solving data problems, and can take responsibility for quality, investigations and remediation.
Experience with cloud data services. We use AWS data and analytics services, such as Amazon S3, Redshift, Kinesis, Data Firehose, Athena and AWS Glue.
Nice to have:
Has made use of AI during the development cycle, including use of Claude Code, Codex or other harnesses.
Experience with near real-time data processing, querying and visualisation.
Experience with Omni Analytics, or a similar BI tool (Looker, Tableau etc).
GitHub and GitHub Actions experience.
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Kuala Lumpur, Malaysia
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
As OKX US continues to grow, we are looking for a Support Operations Lead to join our Business Management team, with a focus on leading and coaching our global Customer Support (CS) function to better serve OKX users. Rather than being a direct member of the CS team, you’ll work alongside Operations, Compliance, Product, and Marketing stakeholders to uplift the quality, efficiency, and regulatory compliance of our offshore CS agents.
You’ll act as a subject matter expert (SME) for all things within the customer support experience — helping offshore agents understand local customer expectations, regulations, and how to handle issues with care and accuracy. This is a strategic and high-impact role, laying the groundwork for improved CS experience and potentially a local team in the future.
What You’ll Be Doing
Represent the voice of the customer within the business and act as SME for support needs, regulations, and expectations.
Coach and guide offshore CS teams to improve handling of tickets, especially regulatory-sensitive cases (e.g., scam/fraud, ID verification).
Partner with local Compliance, Operations, and Legal to ensure offshore CS agents are trained and updated on local regulatory requirements.
Manage high-priority and escalated customer cases in collaboration with offshore agents and local teams.
Liaise with Customer Due Diligence (CDD) teams to improve KYC/AML workflows for customers and reduce customer friction.
Act as SME for OKX Card support operations — guiding offshore CS on dispute handling, chargeback processes, and cardholder issue resolution in line with card program compliance requirements.
Work closely with Product and Marketing teams to proactively inform CS of upcoming campaigns, changes, or product launches that may drive ticket volume.
Identify operational pain points in the customer journey and work cross-functionally to resolve or escalate them.
Develop SOPs, quick guides, and training materials to help offshore agents respond more effectively to users.
Track key CS metrics such as resolution time, CSAT, and escalation volume to measure success and identify improvement areas.
If the business moves toward a local CS team in the future, help scope, plan, and build this function from the ground up.
What We Look For In You
Experience & Industry Knowledge
5+ years of experience in customer operations, customer experience, or support leadership, ideally within fintech, crypto, or financial services.
Solid understanding of US financial regulation, consumer protection expectations, and AML/KYC processes.
Experience working with or leading offshore support teams in a high-growth or regulated environment.
Exposure to customer-centric operations functions — blending support, risk, compliance, and product feedback loops.
Skills & Competencies
Strong leadership and coaching ability, with a focus on raising offshore team performance without direct line management.
Excellent stakeholder management skills — ability to work across compliance, product, marketing, and support teams.
Operationally minded — you're a problem-solver who can turn user pain points into action plans.
Process-driven — capable of designing and implementing SOPs and knowledge base content.
Excellent communicator — able to distill regulatory complexity into practical CS guidance.
Analytical — confident using data and KPIs to improve customer outcomes and support operations.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Singapore, Singapore
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
As OKX US continues to grow, we are looking for a Support Operations Lead to join our Business Management team, with a focus on leading and coaching our global Customer Support (CS) function to better serve OKX users. Rather than being a direct member of the CS team, you’ll work alongside Operations, Compliance, Product, and Marketing stakeholders to uplift the quality, efficiency, and regulatory compliance of our offshore CS agents.
You’ll act as a subject matter expert (SME) for all things within the customer support experience — helping offshore agents understand local customer expectations, regulations, and how to handle issues with care and accuracy. This is a strategic and high-impact role, laying the groundwork for improved CS experience and potentially a local team in the future.
What You’ll Be Doing
Represent the voice of the customer within the business and act as SME for support needs, regulations, and expectations.
Coach and guide offshore CS teams to improve handling of tickets, especially regulatory-sensitive cases (e.g., scam/fraud, ID verification).
Partner with local Compliance, Operations, and Legal to ensure offshore CS agents are trained and updated on local regulatory requirements.
Manage high-priority and escalated customer cases in collaboration with offshore agents and local teams.
Liaise with Customer Due Diligence (CDD) teams to improve KYC/AML workflows for customers and reduce customer friction.
Act as SME for OKX Card support operations — guiding offshore CS on dispute handling, chargeback processes, and cardholder issue resolution in line with card program compliance requirements.
Work closely with Product and Marketing teams to proactively inform CS of upcoming campaigns, changes, or product launches that may drive ticket volume.
Identify operational pain points in the customer journey and work cross-functionally to resolve or escalate them.
Develop SOPs, quick guides, and training materials to help offshore agents respond more effectively to users.
Track key CS metrics such as resolution time, CSAT, and escalation volume to measure success and identify improvement areas.
If the business moves toward a local CS team in the future, help scope, plan, and build this function from the ground up.
What We Look For In You
Experience & Industry Knowledge
5+ years of experience in customer operations, customer experience, or support leadership, ideally within fintech, crypto, or financial services.
Solid understanding of US financial regulation, consumer protection expectations, and AML/KYC processes.
Experience working with or leading offshore support teams in a high-growth or regulated environment.
Exposure to customer-centric operations functions — blending support, risk, compliance, and product feedback loops.
Skills & Competencies
Strong leadership and coaching ability, with a focus on raising offshore team performance without direct line management.
Excellent stakeholder management skills — ability to work across compliance, product, marketing, and support teams.
Operationally minded — you're a problem-solver who can turn user pain points into action plans.
Process-driven — capable of designing and implementing SOPs and knowledge base content.
Excellent communicator — able to distill regulatory complexity into practical CS guidance.
Analytical — confident using data and KPIs to improve customer outcomes and support operations.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Tas-Sliema, Malta; Sofia, Bulgaria; London, United Kingdom
Workplace: hybrid
EveryMatrix
is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to
300 customers worldwide.
But that's not all! We're not just about numbers,
we're about people
. With a team of over 1400 passionate individuals spread across twelve countries in Europe and Asia, we're all united by our love for innovation and teamwork.
Join us on this exciting journey as we continue to redefine the iGaming landscape, one groundbreaking solution at a time.
We are looking for a skilled and highly driven Senior Casino Account Manager on Malta!
About the job:
In this role, you will be responsible for managing and growing strategic operator relationships, ensuring clients maximize the value of our casino portfolio while driving revenue growth, retention, and long-term partnerships. You will work closely with operators to develop commercial strategies, optimize game performance, coordinate successful game launches, and identify new business opportunities. You will collaborate cross-functionally with Product, Sales, Integrations, Compliance, Legal, Vendor Management teams to deliver an exceptional customer experience. This is an ideal opportunity for someone with a strong background in iGaming, outstanding relationship management skills, and a passion for delivering measurable business results.
Key Responsibilities:
Manage a portfolio of strategic casino operator accounts, acting as the primary commercial point of contact.
Build and maintain long-term relationships with key stakeholders across client organizations.
Develop account strategies to drive revenue growth, player engagement, and market expansion.
Identify upselling and cross-selling opportunities across the casino product portfolio (Engage Suite Products and 3rd party Casino Products).
Monitor account performance using commercial and operational KPIs, providing data-driven recommendations to improve results.
Coordinate the successful launch of new games, promotional campaigns, and product features.
Conduct regular business reviews with clients, presenting performance insights and strategic vendor recommendations.
Resolve commercial and operational issues proactively while maintaining high levels of customer satisfaction.
Monitor market trends, competitor activity, and regulatory developments to identify new opportunities.
Represent the company at industry conferences, client meetings, and networking events when required.
Mentor junior account managers and contribute to best practices within the Casino Commercial team.
Requirements:
Essential 5+ years of experience in Account Management, Commercial Management, within the iGaming industry.
Strong understanding of online casino products, game content, player behavior, and operator business models.
Proven track record of managing high-value B2B accounts and delivering commercial growth.
Excellent relationship-building, negotiation, and stakeholder management skills.
Strong commercial acumen with the ability to interpret data and translate insights into business opportunities.
Experience working with commercial reporting tools.
Strong communication and presentation skills.
Ability to manage multiple priorities in a fast-paced, international environment. Willingness to travel internationally when required.
Preferred Experience working for a platform provider, aggregator.
Knowledge of regulated iGaming markets and compliance requirements.
Experience launching casino content, promotional tools, or gamification features. Familiarity with BI tools such as Power BI.
Additional European language skills are advantageous.
Key Competencies
:
Strategic relationship management
Commercial negotiation
Revenue growth and account development
Customer success
Analytical thinking
Problem solving Influencing and stakeholder management
Presentation and communication
Planning and organization
Collaboration and teamwork
Adaptability and resilience
Success in this role will be measured by:
Revenue growth across managed accounts.
Client retention and satisfaction.
Successful delivery of game launches and commercial initiatives.
Growth in wallet share and cross-selling opportunities.
Achievement of commercial KPIs and revenue targets.
Strong internal collaboration and operational excellence.
Here's what we offer:
Start with a competitive number of annual leave days, increasing as you grow with us.
Private Medical Subscription.
3 sick leave days per year, no doctor's note required.
Access to online learning platforms like Udemy for Business and LinkedIn Learning, and a budget for external training.
Gym membership.
Meal allowance.
Support for New Parents:
21 weeks of paid maternity leave, with the flexibility to work from home full-time until your child turns 1 year old.
4 weeks of paternity leave, plus the flexibility to work from home full-time until your child is 13 weeks old.
Our office perks include parking, on-site massages, and frequent team-building activities in various locations. And did we mention our amazing office space complete with its own pool?
At
EveryMatrix,
we're committed to creating a supportive and inclusive workplace where you can thrive both personally and professionally. Come join us and experience the difference!
EveryMatrix is a member of the World Lottery Association (WLA) and European Lotteries Association. In September 2023 it became the first iGaming supplier to receive WLA Safer Gambling Certification. EveryMatrix is proud of its commitment to safer gambling and player protection whilst producing market leading gaming solutions.
УдалённоRemote Ireland
УдалённоseniorWe do our best to keep things reasonable, but a little time zone juggling comes with the territory
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
ГибридheadDelhi, India; Mumbai, India; Communicate clearly across regional and global time zones, and bring Pinterest’s product and marketing teams the specific asks that unlock growth in India
УдалённоKazakhstan; Poland; Remote - Europe; Serbia; Montenegro
Austria
Nicosia; This role isn't eligible for relocation & immigration support
География найма не уточнена
УдалённоseniorRemote - USA; You’ll join a fast-moving, globally distributed team — analysts, threat-domain SMEs, data scientists, and engineers — collaborating across time zones, async and in real time
Budapest, Hungary; Availability for business travel or relocation
Singapore; Keep stakeholders, including the European teams, informed with clear, honest status and coordinate across time zones; Professional working proficiency in English (spoken and written) and comfort working across time zones
leadUnited Kingdom, London
seniorKuala Lumpur, Malaysia
seniorSingapore, Singapore
ГибридseniorTas-Sliema, Malta; Sofia, Bulgaria; London, United Kingdom