Location: Singapore
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
We are seeking a reliable, tech-savvy, and customer-focused
Tier 1 Help Desk Technician
to join our IT team. This position is responsible for providing first-level support for end-user IT issues, including hardware, software, and basic networking problems.
You’re welcome to work remotely in Singapore
.
Your responsibilities will include:
Serve as the first point of contact for users seeking technical assistance in person, messaging, ticket, or email.
Log, categorize, and prioritize all incoming support requests in the IT ticketing system.
Analyze, troubleshoot, resolve and document a broad scope of hardware, software, and peripheral issues (e.g., printers, monitors, network).
Assist with user account creation, password resets, and access permissions in Active Directory and other enterprise systems.
Install, configure, and maintain desktop/laptop computers, mobile devices, and software applications.
Escalate complex or unresolved issues to Tier 2/3 support in a timely manner.
Maintain and update asset inventory records.
Facilitate and support seamless onboarding and off-boarding processes, including workstation setup, re-imaging and return.
Follow standard procedures for proper escalation and ticket closure.
Provide excellent customer service by ensuring timely and clear communication with end users.
Extensively document actions taken and suggested resolutions in detail.
Actively contribute to IT knowledge base.
Assist with regular IT maintenance tasks, such as software updates and hardware checks (for both user endpoints and office infrastructure).
Ensure compliance with company IT policies and procedures.
It will be an added bonus if you have:
Exhaust all possible scenarios within their access level when attempting to resolve an issue
Proactively seek feedback from peers, mentors, and leaders
Exhibits prideful ownership of work and proactively champions the needs of the team, users, and projects
Contribute to continuous service improvement by participating in projects and driving operational enhancements.
Build meaningful and fruitful relationships within the team and cross functionally
Fearlessly seek improvement personally, within processes, and within the team’s culture
We expect you to have:
An IT customer support background with 4+ years of service desk technical experience.
Advanced troubleshooting skills in AV systems, Microsoft Azure, Microsoft 365 (including Office 365), networking, software and MDM administration, along with experience managing enterprise applications such as Slack, Jira, Zoom, and similar tools.
Technical documentation and knowledge base (KB) writing skills.
Hands-on experience with Jira or comparable service management systems.
A customer-first mindset, prioritizing employee satisfaction and support quality.
The ability to independently resolve technical issues across the support portfolio.
Strong organizational skills with the capacity to effectively prioritize and manage a busy workload.
A collaborative spirit, working seamlessly with cross-functional team members to meet employee needs and achieve company goals.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Austin, United States
Workplace: hybrid
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
The AI for End-Users team is building TeamViewer Tia, creating AI-powered experiences that help people understand, troubleshoot, and resolve technology issues with less effort. Our goal is to make advanced AI feel simple, trustworthy, and useful in everyday work.
In this role, you’ll help build the data, platform, and infrastructure capabilities that support reliable AI-powered products in production. You’ll work across AI, data, security, and platform teams to ensure our systems are scalable, observable, secure, and ready for enterprise use.
Responsibilities
Build and maintain the data and AI platform services that support TeamViewer’s AI-powered products.
Develop data pipelines, retrieval systems, indexing, and infrastructure for AI workloads.
Operate production model infrastructure, including deployment, versioning, routing, caching, and cost controls.
Build monitoring and observability capabilities for AI systems, including performance, quality, latency, and cost tracking.
Support CI/CD practices for AI systems, ensuring changes can be tested, deployed, monitored, and rolled back safely.
Maintain evaluation infrastructure to help teams measure quality, identify regressions, and support release decisions.
Ensure data quality, security, privacy, governance, and access controls across structured and unstructured data sources.
Collaborate with AI engineers, software engineers, product, security, and platform teams to deliver reliable production systems.
Requirements
7+ years of software engineering or data platform experience, with strong Python skills and solid SQL knowledge.
Proven experience building production-grade data pipelines, platform services, or AI infrastructure.
Hands-on experience with AI or ML systems in production, including retrieval pipelines, embeddings, vector databases, or model deployment.
Strong understanding of MLOps, LLMOps, CI/CD, automated testing, monitoring, and observability practices.
Experience optimizing production systems for performance, reliability, scalability, and cost efficiency.
Knowledge of cloud platforms, with Azure or GCP experience preferred.
Solid understanding of data governance, security, privacy, and compliance requirements.
Experience using AI-assisted development tools while maintaining high standards for code quality, security, and maintainability.
Strong problem-solving skills, clear communication and the ability to collaborate across global teams.
What we offer
Competitive compensation and bonuses
Flexible PTO and paid holidays
401(k) with employer matching
Comprehensive Health insurance package including 100% employer-paid medical coverage
Up to 12 weeks of Parental Leave
Basic Life Insurance, Short-Term & Long-Term Disability, 100% employer-paid
Quarterly teambuilding events, leadership luncheons, and companywide “All Hands” meetings
Open door policy and business casual dress code
We celebrate diversity as one of our core values. Join c-a-r-e and lead change initiatives together with us!
Work location for this position is Austin, TX.
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States.
Location: Austin, United States
Workplace: hybrid
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
Every user who opens our web application lands in the Web Shell first — the foundation that loads, orchestrates, and connects all product features into one seamless experience. The Client Web Shell team owns this foundation end to end: the overall features, frontend architecture, build system, and performance of our web application. You'll shape how a large-scale React application is composed and shipped — from module federation and build tooling to AI-powered experiences embedded at the core of the product. If you enjoy the intersection of product-facing UI work and deep frontend platform engineering, this role sits exactly there. Are you ready to join our team and make an impact?
Responsibilities
Design and develop scalable .NET services and React applications that power TeamViewer's web platform and customer experiences.
Build and maintain APIs, platform services, and data flows that support product functionality, integrations, and observability.
Develop secure, reliable, and maintainable solutions within a distributed microservices environment.
Deliver high-quality software using modern engineering practices, including automated testing, code reviews, and CI/CD pipelines.
Monitor and optimize the performance, scalability, reliability, and operational efficiency of the systems you own.
Troubleshoot complex application and service issues across frontend and backend components.
Partner with product managers, architects, and engineering teams to define requirements and shape technical solutions.
Contribute to architectural decisions and engineering best practices across the platform.
Requirements
7+ years of professional software engineering experience with strong expertise in C#/.NET and experience building modern web applications with React
and Redux, using Typescript
Strong understanding of software engineering fundamentals, object-oriented design, and distributed systems.
Experience building and supporting microservices, APIs, and cloud-based applications at scale.
Proficiency with SQL and NoSQL databases, containerized deployments, and event-driven architectures.
Experience with automated testing, CI/CD pipelines, and modern software delivery practices.
Familiarity with AI-powered applications, integrations, or development tools is a plus.
Strong problem-solving skills with the ability to debug and optimize complex distributed systems.
Excellent communication skills and experience collaborating across global engineering teams.
What we offer
Competitive compensation and bonuses
Flexible PTO and paid holidays
401(k) with employer matching
Comprehensive Health insurance package including 100% employer-paid medical coverage
Up to 12 weeks of Parental Leave
Basic Life Insurance, Short-Term & Long-Term Disability, 100% employer-paid
Quarterly teambuilding events, leadership luncheons, and companywide “All Hands” meetings
Open door policy and business casual dress code
We celebrate diversity as one of our core values. Join c-a-r-e and lead change initiatives together with us!
Work location for this position is Austin, TX.
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States.
Location: Austin, United States
Workplace: hybrid
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
The AI for End-Users team is building TeamViewer Tia, creating AI-powered experiences that help people understand, troubleshoot, and resolve technology issues with less effort. Our goal is to make advanced AI feel simple, trustworthy, and useful in everyday work.
Working at the intersection of AI, enterprise software, automation, and security, you'll help build the services, integrations, and user experiences that make AI assistance reliable at scale. You'll collaborate across engineering, product, and design to ensure Tia delivers meaningful value while meeting the high standards customers expect from TeamViewer.
Join us if you want to shape how people interact with AI in the workplace and build products that are practical, secure, and genuinely useful.
Responsibilities
Build and maintain Java backend services that power TeamViewer Tia and its integrations across the platform.
Design scalable, reliable backend systems that combine AI capabilities with core business logic.
Use AI-assisted development tools to accelerate delivery while maintaining high standards for quality, security, and maintainability.
Develop automated testing and evaluation frameworks to ensure changes can be released safely and confidently.
Optimize backend services for performance, scalability, and cost efficiency.
Contribute to shared AI assets such as prompts, tool definitions, and technical documentation.
Mentor engineers and promote best practices for AI-assisted software development.
Requirements
7+ years of software development experience with strong Java expertise and solid engineering fundamentals.
Solid knowledge in frameworks like React and Redux, using Typescript
Proven experience building scalable, distributed backend systems using clean, maintainable design principles.
Hands-on experience integrating AI or agent-based capabilities into applications and services.
Experience using AI coding tools effectively while maintaining accountability for code quality and security.
Strong automated testing skills and experience preventing regressions in complex systems.
Understanding of common AI system challenges and approaches to mitigate them.
Strong communication skills, a structured problem-solving mindset, and fluency in English.
What we offer
Competitive compensation and bonuses
Flexible PTO and paid holidays
401(k) with employer matching
Comprehensive Health insurance package including 100% employer-paid medical coverage
Up to 12 weeks of Parental Leave
Basic Life Insurance, Short-Term & Long-Term Disability, 100% employer-paid
Quarterly teambuilding events, leadership luncheons, and companywide “All Hands” meetings
Open door policy and business casual dress code
We celebrate diversity as one of our core values. Join c-a-r-e and lead change initiatives together with us!
Work location for this position is Austin, TX.
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States.
Location: Paris
Workplace: OnSite
ABOUT VOODOO
Founded in 2013, Voodoo is a tech company that creates mobile games and apps with a mission to entertain the world. Gathering 800 employees, 7 billion downloads, and over 200 million active users, Voodoo is the #3 mobile publisher worldwide in terms of downloads after Google and Meta. Our portfolio includes chart-topping games like Mob Control and Block Jam, alongside popular apps such as BeReal and Wizz.
TEAM
Our Growth team helps maximize the potential of each Voodoo product within the ecosystem. The team is split into several job expertise such as user acquisition, ad monetization, video ads, playable ads, and influencer marketers. Being part of the Growth Team at Voodoo requires a lot of operational excellence and creativity in order to constantly adapt ourselves to stay ahead of the rest of the market.
ROLE
- Manage ad monetization strategy across a portfolio of games and demand partners, working directly with studios.
- Design, launch, and analyze A/B tests to optimize monetization efforts, from setup to results and recommendations.
- Work with studios to improve the overall monetization strategy of our games, including IAP, pricing, etc.
- Analyze monetization performance against key metrics (LTV, ARPDAU, eCPM, retention) and turn insights into ship / iterate / kill decisions.
- Drive cross-monetization projects: integrate and scale new ad networks and partner solutions, owning the partner relationship.
- Liaise with internal teams on tech-related topics: SDK integrations, data and dashboarding, automation needs.
PROFILE
- Strong expertise in ad monetization within a top mobile gaming studio.
- Knowledge of an ad mediation platform (such as MAX or LevelPlay) and of an MMP (such as Adjust).
- Fluent English; comfortable communicating with studios and external partners.
- Data-driven and detail-oriented, with strong analytical and organizational skills.
- Advanced Excel / Google Sheets, strong with dashboards and data manipulation.
- Ability to develop proactive and efficient responses to pressing issues and challenges.
- A hacker and creative mindset.
BENEFITS
- Premium healthcare (SideCare) for you and your family 100% borne by Voodoo
- Swile Lunch voucher
- Gymlib (100% borne by Voodoo)
- Wellness activities in our Paris office
- Flexible vacation policy
- Remote days
- Child daycare facilities (Les Petits Chaperons rouges)
Location: Remote - Europe
Workplace: remote
About Welo Life Sciences
Welo Life Sciences, a Welo Global brand, is a specialized language and technology partner serving pharmaceutical, CRO, and medical device organizations operating in regulated global markets. We deliver regulator-ready translation, linguistic validation, and localization solutions that support clinical trials, pharmacovigilance, regulatory affairs, labeling, and global commercialization. Our approach combines subject matter expertise with ISO-certified quality processes and technology-enabled workflows designed to integrate seamlessly into life sciences operations. With extensive experience supporting global product development and post-market requirements, Welo Life Sciences helps organizations accelerate timelines, protect data integrity, and maintain compliance across languages and regions. All solutions are delivered within a secure, audit-ready framework supported by seven ISO certifications. welolifesciences.com
About the Role
We are currently looking for freelance professionals to support Non-Linguistic QC activities for our translation projects in the Life Sciences domain.
Non-Linguistic QC is the final quality assurance step before delivery to the client. Typical tasks include checking for inconsistencies, numeric mismatches, formatting and layout issues, and ensuring client-specific requirements have been followed.
Key Responsibilities
Perform Non-Linguistic Quality Control of translations into English for pharmacovigilance, regulatory, and clinical content.
Use CAT tools and run QC checks to ensure accuracy and consistency.
Validate formatting, numbers, dates, units, terminology, and adherence to instructions.
Support processing of non-editable/handwritten sources and perform formatting QC after conversion.
Work according to availability and meet TATs (typically 12–24 hours).
Requirements
QC/QA Experience
Minimum 6 months QC/QA-related experience in the localization industry. *Project management experience involving pre-delivery checks can also be counted.
Technical Skills
Familiarity with CAT tools (XTM/Phrase), License will be provided.
Familiarity with QA checks tools (Xbench, Verifika, or CAT-integrated QA)
Familiarity with Track Changes in Microsoft Word
English Proficiency
Advanced level in English (C1 or above)
Availability
Availability of 4–5 hours per day
Flexibility and willingness to work occasional weekends and bank holidays.
Able to meet urgent TATs (12–24 hours) and manage many small files.
Before Applying
Please note there will be an assessment as part of our onboarding and quality procedure, please only apply if you're willing to complete our assessment.
Please ensure your latest English CV accurately reflects your QC related experience, including years of experience, the document types you’ve QCd, CAT tool you've used, and relevant details also your contact information (email AND phone number).
Beware of recruitment scams. Welo Global and all of its brands never recruit through direct messages on social media or WhatsApp, and never asks candidates to pay money for a job. Official emails come only from @welocalize.com, @welodata.ai, or @hire.lever.co, and all applications go through jobs.lever.co/weloglobal. Be wary of unexpected offers, generic email addresses (such as Gmail or Yahoo), and requests for fees or sensitive information. Report suspicious messages and learn more: Recognizing Scams and Confirming Legitimate Welocalize Communications – Welo Global
We look forward to receiving your application!
Job Reference: #LI-JC1
Location: Remote; Remote, Worldwide
Workplace: remote
About Welo Life Sciences
Welo Life Sciences, a Welo Global brand, is a specialized language and technology partner serving pharmaceutical, CRO, and medical device organizations operating in regulated global markets. We deliver regulator-ready translation, linguistic validation, and localization solutions that support clinical trials, pharmacovigilance, regulatory affairs, labeling, and global commercialization. Our approach combines subject matter expertise with ISO-certified quality processes and technology-enabled workflows designed to integrate seamlessly into life sciences operations. With extensive experience supporting global product development and post-market requirements, Welo Life Sciences helps organizations accelerate timelines, protect data integrity, and maintain compliance across languages and regions. All solutions are delivered within a secure, audit-ready framework supported by seven ISO certifications. welolifesciences.com
About the Role
We are currently looking for freelance professionals to support Non-Linguistic QC activities for our translation projects in the Life Sciences domain.
Non-Linguistic QC is the final quality assurance step before delivery to the client. Typical tasks include checking for inconsistencies, numeric mismatches, formatting and layout issues, and ensuring client-specific requirements have been followed.
Key Responsibilities
Perform Non-Linguistic Quality Control of translations into English for pharmacovigilance, regulatory, and clinical content.
Use CAT tools and run QC checks to ensure accuracy and consistency.
Validate formatting, numbers, dates, units, terminology, and adherence to instructions.
Support processing of non-editable/handwritten sources and perform formatting QC after conversion.
Work according to availability and meet TATs (typically 12–24 hours).
Requirements
QC/QA Experience
Minimum 6 months QC/QA-related experience in the localization industry. *Project management experience involving pre-delivery checks can also be counted.
Technical Skills
Familiarity with CAT tools (XTM/Phrase), License will be provided.
Familiarity with QA checks tools (Xbench, Verifika, or CAT-integrated QA)
Familiarity with Track Changes in Microsoft Word
English Proficiency
Advanced level in English (C1 or above)
Availability
Availability of 4–5 hours per day
Flexibility and willingness to work occasional weekends and bank holidays.
Able to meet urgent TATs (12–24 hours) and manage many small files.
Before Applying
Please note there will be an assessment as part of our onboarding and quality procedure, please only apply if you're willing to complete our assessment.
Please ensure your latest English CV accurately reflects your QC related experience, including years of experience, the document types you’ve QCd, CAT tool you've used, and relevant details also your contact information (email AND phone number).
Beware of recruitment scams. Welo Global and all of its brands never recruit through direct messages on social media or WhatsApp, and never asks candidates to pay money for a job. Official emails come only from @welocalize.com, @welodata.ai, or @hire.lever.co, and all applications go through jobs.lever.co/weloglobal. Be wary of unexpected offers, generic email addresses (such as Gmail or Yahoo), and requests for fees or sensitive information. Report suspicious messages and learn more: Recognizing Scams and Confirming Legitimate Welocalize Communications – Welo Global
We look forward to receiving your application!
Job Reference: #LI-JC1
Location: Bratislava Hub
Workplace: Hybrid
About the role
Help build the internal technology experience behind an engineering-driven technology company.
We're looking for a hands-on IT Operations Engineer to support our colleagues across multiple international locations, with regular on-site presence in Bratislava.
This role goes beyond traditional IT support. You'll be responsible for delivering a seamless employee IT experience - from onboarding and workstation setup to identity and access management, troubleshooting and continuous improvement of internal IT processes.
We're looking for someone who enjoys ownership, solving complex operational problems and continuously improving how internal technology works.
If you're curious, proactive and naturally look for better ways of doing things instead of simply following established processes, we'd love to meet you.
What you'll do
- Provide day-to-day IT support to employees remotely and on-site
- Own IT onboarding and offboarding processes, ensuring a smooth employee experience
- Configure and maintain macOS workstations
- Manage user accounts, permissions and access across internal systems
- Maintain IT assets throughout their lifecycle, including procurement, inventory and logistics
- Troubleshoot hardware, software and network-related issues
- Administer and support internal platforms, including Google Workspace, Atlassian and GitHub
- Support identity and access management across cloud environments (AWS, Azure, GCP)
- Maintain clear and up-to-date technical documentation
- Identify opportunities to simplify, automate and improve internal IT processes
What we're looking for
We're more interested in how you think than in the exact number of years on your CV.
You might currently work in IT Support, Systems Administration, NOC, Infrastructure, or be at the beginning of your DevOps journey.
What matters most is your technical curiosity, ownership mindset and willingness to continuously improve the way things work.
You'll likely be successful if you have:
- Good understanding of networking fundamentals (DNS, DHCP, VPN, TCP/IP)
- Experience with identity and access management
- Experience administering Google Workspace or similar collaboration platforms
- Experience with ticketing systems
- Strong troubleshooting and problem-solving skills
- Good documentation habits and attention to detail
- A proactive mindset with the confidence to suggest and implement improvements
Nice to have
- Experience with MDM solutions
- Experience administering Atlassian products or GitHub
- Familiarity with AWS, Azure or GCP
- Experience with LDAP, VPN or identity management solutions
- Scripting or automation experience
- Interest in IT security and modern access management practices
Why this role
This role is for someone who enjoys building better ways of working - not just keeping things running.
You'll work closely with engineering and business teams, improve the internal technology experience across the company and have the opportunity to introduce automation, standardize processes and make everyday work easier for hundreds of colleagues.
If you naturally question repetitive manual work and enjoy turning good ideas into practical improvements, you'll likely thrive in this role.
What we offer
- Competitive salary
- Professional development budget
- Private medical insurance
- Financial support for important life events
- International and collaborative environment
- Regular company events
Benefits may vary depending on location and contractual agreement.
Recruitment process
- HR Interview
- Technical Interview
- Final Interview
By submitting your application, you acknowledge that your personal data will be processed in accordance with our Privacy Policy https://playson.com/privacy.
About the company: Plurio builds AI agents for performance marketing, automating analysis and optimization for media buying teams managing $300K–$15M/month on Google, Meta, and TikTok. Their AI agents handle budget allocation, creative management, and automation rules based on historical data and ML models, managing over $500M/year in ad spend.
The Role: The Senior Marketing Analyst owns marketing attribution and measurement, ensuring trustworthy and explainable performance metrics across channels with complex attribution models (first/last/multi-touch, custom windows, LTV-driven funnels). Responsibilities include cross-channel and funnel analysis integrating paid media, on-site behavior, CRM, and backend revenue to diagnose funnel leaks and unit economics issues. The role requires deep understanding of paid-channel analytics on Meta and Google platforms to inform reallocation and optimization decisions. The analyst builds AI-driven analytical workflows using AI agents (Claude Code, Cursor, Codex) to automate data preparation and analysis, designs repeatable pipelines, and creates clear dashboards and reports (Power BI, Looker, Tableau) with real-time anomaly detection. The analyst collaborates with product, data, and engineering teams to align analytical models with product development.
Requirements: Excellent SQL skills with ability to write, debug, and optimize complex queries and teach AI agents to do so. Proven experience in marketing analytics and performance marketing, including attribution and management of Meta and Google Ads. Hands-on experience with AI coding agents to build workflows and automations. Systemic thinking focused on repeatable pipelines and automated analysis. Proficiency with Git for version control of queries and workflows. Strong communication skills to translate data into actionable decisions. Professional-level English and reliable overlap with US business hours.
Preferred: Python for analysis beyond SQL, experience with dbt, modern data warehouses (BigQuery, Snowflake), ETL/pipeline work, web/measurement tools (GA4, GTM, server-side tracking), experience with complex funnels and LTV-driven models in sectors like EdTech, FinTech, Consumer Apps, B2C SaaS, Healthcare, Home Services. Independent project ownership and public samples of work.
Red Flags: Creating dashboards without marketing or attribution understanding, SQL only via drag-and-drop BI tools, using AI agents only as chat without workflow building, theoretical marketing analytics without hands-on Meta/Google Ads experience.
What to Expect: Competitive compensation aligned with senior experience, AI-first culture with advanced tooling, significant impact on client outcomes and AI product, remote work with US-hours overlap.
Hiring Process: Application with CV and short answers, intro call, technical interview on SQL and marketing analytics, final culture fit conversation, paid trial period, then offer.
How to Apply: Fill out the application form at the provided link; no cover letter required.
Location: New York, NY, United States
About Us
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.
About the Team
Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin.
This is remote position based in the US.
Fanatics Betting & Gaming (FBG) is seeking a highly capable
Senior Systems Engineer
to join our Enterprise Systems team, with a primary focus on Okta administration and managing the portfolio of SaaS platforms. In this role, you'll be responsible for implementing and maintaining secure, scalable identity and access management solutions, as well as supporting the lifecycle and integration of key SaaS applications. This is a hands-on, technical role requiring strong collaboration, problem-solving skills, and a solid understanding of modern enterprise IT systems.
Responsibilities
Advanced Identity Architecture:
Lead the administration and enhancement of Okta, including the design of SSO, MFA, and complex Lifecycle Management (LCM) strategies.
Strategic Automation:
Develop and maintain high-scale automated workflows using Okta Workflows, REST APIs, and identity orchestration tools to ensure seamless onboarding, offboarding, and access governance.
IAM & Zero Trust Strategy:
Contribute to the enterprise IAM strategy, implementing Zero Trust architecture and robust Role-Based Access Control (RBAC) policies across the organization.
SaaS Portfolio Management:
Evaluate and lead the technical onboarding of new SaaS tools, ensuring they meet strict security, compliance, and integration standards.
Cross-Functional Collaboration:
Partner deeply with InfoSec, HRIS, and other business units to ensure identity platforms align with organizational growth and security requirements.
Incident Leadership & COEs:
Participate in incident response and root cause analysis (COEs); serve as the ultimate escalation point for the most complex platform issues.
Roadmapping & Improvement:
Contribute to enterprise systems roadmaps and tool selection, identifying opportunities for continuous improvement and operational efficiency.
High-Level Documentation:
Author comprehensive technical standards, system configurations, and procedural runbooks to support audit, compliance, and team knowledge sharing.
Participate in on-call rotation.
Experience and Skills
5+ years of experience
in enterprise IT or systems engineering, with at least
2 years of deep, hands-on experience
specifically in Okta administration.
Protocol Expertise:
Strong command of SSO protocols (SAML, OIDC, OAuth) and modern IAM best practices.
Enterprise SaaS Management:
Proven experience integrating and securing major SaaS platforms in a high-growth, regulated environment.
Technical Automation:
Proficiency with scripting and automation tools, including Python, PowerShell, Postman, and Okta Workflows.
API Integration:
Expert ability to work with REST APIs for complex system integration and data orchestration.
Agile Proficiency:
Extensive experience working in an Agile, sprint-based environment, utilizing Jira for sprint planning and progress tracking.
Nice to Have
Certifications:
Okta Certified Professional or Administrator (Okta Certified Consultant is a plus).
Governance Experience:
Familiarity with identity governance tools or privileged access management.
Infrastructure as Code (IaC):
Experience using tools like Terraform to manage cloud identity or SaaS configurations.
ITSM Knowledge:
Familiarity with professional ITSM frameworks and service delivery processes.
Leadership Qualities:
A natural inclination toward mentoring others and contributing to architectural discussions.
Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.
For information about our benefits, please visit
https://benefitsatfanatics.com/
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$133,920
—
$167,400 USD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: Singapore
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
Checkout.com http://Checkout.com is one of the most exciting fintechs in the world. Our mission is to enable businesses and their communities to thrive in the digital economy. We’re the strategic payments partner for some of the best known fast-moving brands globally such as Wise, Hut Group, Sony Electronics, Homebase, Henkel, Klarna and many others. Purpose-built with performance and scalability in mind, our flexible cloud-based payments platform helps global enterprises launch new products and create experiences customers love. And it's not just what we build that makes us different. It's how.
We empower passionate problem-solvers to collaborate, innovate and do their best work. That’s why we’re on the Forbes Cloud 100 list and a Great Place to Work accredited company. And we’re just getting started. We’re building diverse and inclusive teams around the world — because that’s how we create even better experiences for our merchants and our partners. And we need your help. Join us to build the digital economy of tomorrow.
JOB DESCRIPTION
How you'll make an impact
- Provide technical support to merchants during their implementation of Checkout.com http://Checkout.com payment processing technology
- Answer all merchants’ integration related questions, including but not limited to configuration, debugging, documentation, testing, go-live support, and post-live support
- Manage incidents as related to the integration (investigation, troubleshooting, escalation, resolution, reporting, time tracking and analysis of incidents)
- Collaborate and partner with internal teams such as Merchant Configuration, Sales, Account Managers, and Merchant Care, to resolve issues during customer trials, integrations, or post-implementation support
- Interact with the Product teams to pinpoint improvement ideas
- Advise Manager on issues which impact customer satisfaction and provide recommendations for appropriate actions
- Ability to multitask with multiple projects and integrations of customers
- Maintain/update existing libraries/plugins used in integrations
QUALIFICATIONS
- 5+ years of development or technical support experience in a Tech/FinTech company
- Have payments experience would be advantageous
- Understanding of API, REST, webhooks and logs is required
- Strong coding skills in at least one of these languages: Java, Javascripts, PHP, Python, Go, C#
- Experience with Node.js, React is a plus
- Knowledge in iOS/Android is a plus
- Excellent communication skills, ability to build and maintain strong relationships
- Ability to work in a customer-focused and target-driven environment
- Good in speaking and writing in both English and Chinese
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Mexico; Colombia; Argentina; Brazil; Peru
About the Role
We are looking for a
Senior Plumbing & Mechanical Piping BIM Specialist
to join a growing U.S.-based VDC team supporting complex commercial, industrial, and mission-critical projects.
This is
not a design-focused position
. We are looking for someone with a strong
construction-side mindset
who understands how plumbing and mechanical piping systems are fabricated, coordinated, and installed in the field.
The ideal candidate has extensive experience developing
fabrication-ready BIM models
, producing
shop drawings
, supporting
prefabrication
, resolving coordination issues, and working closely with construction teams throughout project execution.
Responsibilities
Develop highly detailed Plumbing and Mechanical Piping BIM models using
Revit
and
Revit Fabrication Parts
.
Produce fabrication-ready models, shop drawings, spool drawings, and installation documentation.
Perform multidisciplinary MEP coordination using
Navisworks
and BIM workflows.
Identify and resolve clashes and constructability issues before construction.
Support prefabrication by producing accurate fabrication models, spool assemblies, and quantity takeoffs.
Model piping systems, hangers, supports, sleeves, penetrations, and fabrication assemblies.
Coordinate directly with project managers, VDC teams, engineers, fabricators, and field personnel.
Ensure models accurately reflect installation requirements and construction sequencing.
Participate in coordination meetings and proactively resolve field coordination challenges.
Requirements
5+ years of experience in Plumbing and/or Mechanical Piping BIM modeling.
Strong proficiency with
Revit
.
Advanced experience using
Revit Fabrication Parts
.
Strong working knowledge of
Navisworks
.
Proven experience producing
shop drawings
,
spool drawings
, and fabrication-ready BIM models.
Strong construction-side experience supporting fabrication, prefabrication, installation, and field coordination.
Solid understanding of constructability, installation sequencing, clash detection, and BIM coordination.
Experience modeling plumbing and mechanical piping systems for commercial, industrial, healthcare, mission-critical, or data center projects.
Direct experience working on
U.S. projects
, with knowledge of U.S. construction practices and standards.
Experience collaborating with U.S.-based engineering and construction teams.
Senior-level professional capable of working independently, owning project deliverables, and moving projects forward with minimal supervision.
Professional English communication skills.
Available to join the team in the short term.
Preferred Qualifications
Experience with domestic water, sanitary, storm, gas, and specialty plumbing systems.
Experience with mechanical piping prefabrication workflows.
Familiarity with Autodesk Construction Cloud (ACC) and BIM 360.
Experience supporting data center or mission-critical projects.
What We Offer
Long-term remote opportunity with a growing U.S. VDC company.
Work on challenging commercial and mission-critical projects across the United States.
Collaborative team environment with experienced VDC professionals.
Competitive compensation based on experience.
Opportunity to grow into technical leadership as the team continues to expand.
Benefits
Work for the most exciting companies in the North American Market.
Flexible schedules.
Work from anywhere.
Highly competitive compensation.
Location: South Africa
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, SaaS platforms, and digital-first businesses. Unlike traditional outsourcing models, you are placed directly with a client as an in-house team member, contributing to impactful, real-world products.
Role Type: Full-time
Engagement: Independent Contractor
About the Company
Our client is a fast-growing performance marketing agency that helps direct-to-consumer (DTC) brands scale profitably through Paid Media, Conversion Rate Optimization (CRO), creative strategy, and conversion-focused publisher networks. Acting as an extension of their clients’ in-house growth teams, they specialize in rapid testing, high-converting funnels, and data-driven experimentation to drive measurable revenue growth.
Job Summary
As a QA Engineer, you'll play a critical role in ensuring the quality, reliability, and performance of web and mobile applications. You'll collaborate closely with developers, product managers, and designers to identify issues early, improve testing processes, and help deliver high-quality software releases.
This is an excellent opportunity for someone with experience in manual and/or automated software testing who enjoys solving problems and contributing to fast-paced product development teams.
Key Responsibilities
Design, develop, and execute comprehensive test plans, test cases, and test scripts.
Perform manual testing for web and mobile applications.
Develop and maintain automated test suites where applicable.
Identify, document, track, and verify software defects using bug-tracking tools.
Collaborate with developers to troubleshoot issues and validate fixes.
Conduct regression, functional, integration, usability, and performance testing.
Participate in sprint planning, backlog refinement, and release testing.
Ensure software meets quality standards before production deployment.
Continuously improve QA processes, documentation, and testing methodologies.
Communicate testing progress, risks, and quality metrics to stakeholders.
Requirements
2+ years of experience in Software Quality Assurance or QA Engineering.
Strong understanding of software testing principles and QA methodologies.
Experience performing manual testing across web applications.
Familiarity with automated testing frameworks such as Selenium, Cypress, Playwright, or similar.
Experience working with bug tracking and project management tools such as Jira, Azure DevOps, or Trello.
Understanding of Agile or Scrum software development methodologies.
Experience testing REST APIs using tools like Postman is an advantage.
Basic knowledge of SQL and database testing is preferred.
Strong analytical thinking and attention to detail.
Excellent written and verbal English communication skills.
Ability to work independently in a remote, collaborative environment.
Nice to Have
Experience with CI/CD pipelines.
Familiarity with Git version control.
Performance or security testing experience.
ISTQB Certification or equivalent QA certification.
Experience testing SaaS platforms or cloud-based applications.
Benefits
💰 Competitive salary based on experience and seniority
🚀 Work on impactful, user-facing products with a global reach
📈 Clear career progression in a high-growth tech environment
🌎 Fully remote role with an international team.
🎓 Access to ongoing learning and professional development.
🤝 Collaborative engineering culture with modern development practices.
Location: India; Pakistan; Jamaica
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, SaaS platforms, and digital-first businesses. Unlike traditional outsourcing models, you are placed directly with a client as an in-house team member, contributing to impactful, real-world products.
Role Type: Full-time
Engagement: Independent Contractor
About the Company
Our client is a fast-growing performance marketing agency that helps direct-to-consumer (DTC) brands scale profitably through Paid Media, Conversion Rate Optimization (CRO), creative strategy, and conversion-focused publisher networks. Acting as an extension of their clients’ in-house growth teams, they specialize in rapid testing, high-converting funnels, and data-driven experimentation to drive measurable revenue growth.
Job Summary
As a Remote QA Engineer, you'll be responsible for ensuring the quality, reliability, and performance of web and mobile applications. You'll collaborate closely with software engineers, product managers, and designers to validate new features, identify defects, and improve testing processes throughout the software development lifecycle.
The ideal candidate has experience with both manual and automated testing, thrives in a remote-first environment, and is committed to delivering exceptional user experiences.
Key Responsibilities
Create, execute, and maintain test plans, test cases, and testing documentation.
Perform manual testing for web and mobile applications to ensure functionality and usability.
Develop and maintain automated test scripts using modern testing frameworks.
Identify, document, and track software defects through resolution.
Conduct functional, regression, integration, exploratory, and smoke testing.
Test REST APIs using tools such as Postman or similar platforms.
Collaborate with developers to reproduce issues and verify bug fixes.
Participate in Agile ceremonies, sprint planning, and release testing.
Continuously improve QA processes, automation coverage, and testing standards.
Ensure software meets quality expectations before production releases.
Requirements
3+ years of experience as a QA Engineer, Software Test Engineer, or Quality Assurance Engineer.
Strong knowledge of manual software testing methodologies.
Experience with automation tools such as Selenium, Cypress, Playwright, or similar frameworks.
Solid understanding of the Software Development Lifecycle (SDLC) and Software Testing Lifecycle (STLC).
Experience testing RESTful APIs using Postman or similar tools.
Familiarity with Agile or Scrum development environments.
Experience using Jira, Azure DevOps, or other issue-tracking platforms.
Basic knowledge of SQL and database testing.
Strong analytical and problem-solving skills with exceptional attention to detail.
Excellent written and verbal English communication skills.
Ability to work independently while collaborating effectively with remote teams.
Experience with CI/CD pipelines.
Knowledge of Git and version control workflows.
Exposure to performance, load, or security testing.
ISTQB Certification or equivalent QA certification.
Experience working with SaaS or cloud-based applications.
Benefits
💰 Competitive salary based on experience and seniority
🚀 Work on impactful, user-facing products with a global reach
📈 Clear career progression in a high-growth tech environment
🌎 Fully remote role with an international team.
🎓 Access to ongoing learning and professional development.
🤝 Collaborative engineering culture with modern development practices.
Location: Colombia; Mexico; Argentina; Costa Rica; Venezuela, Bolivarian Republic of; Brazil
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, SaaS platforms, and digital-first businesses. Unlike traditional outsourcing models, you are placed directly with a client as an in-house team member, contributing to impactful, real-world products.
Role Type: Full-time
Engagement: Independent Contractor
About the Company
Our client is a fast-growing performance marketing agency that helps direct-to-consumer (DTC) brands scale profitably through Paid Media, Conversion Rate Optimization (CRO), creative strategy, and conversion-focused publisher networks. Acting as an extension of their clients’ in-house growth teams, they specialize in rapid testing, high-converting funnels, and data-driven experimentation to drive measurable revenue growth.
Job Summary
As a QA Engineer, you'll be responsible for ensuring the quality, stability, and performance of software applications throughout the development lifecycle. You'll work closely with developers, product managers, and designers to identify defects early, validate new features, and contribute to continuous improvements in testing practices.
The ideal candidate has hands-on experience with both manual testing and test automation, is comfortable working in Agile teams, and has a strong understanding of software quality assurance methodologies.
Key Responsibilities
Develop, execute, and maintain detailed test plans, test cases, and test scenarios.
Perform functional, regression, integration, smoke, exploratory, and user acceptance testing.
Design and maintain automated test scripts using industry-standard automation frameworks.
Identify, document, prioritize, and verify software defects using bug-tracking tools.
Collaborate with developers to reproduce issues and validate fixes.
Test REST APIs using tools such as Postman or similar API testing platforms.
Participate in sprint planning, backlog refinement, and release readiness activities.
Ensure product quality before production deployments.
Continuously improve QA processes, documentation, and testing standards.
Work closely with cross-functional teams to deliver high-quality software on schedule.
Requirements
3–4 years of professional experience as a QA Engineer, Software Test Engineer, or Quality Assurance Engineer.
Strong experience with manual software testing across web applications.
Experience with test automation tools such as Selenium, Cypress, Playwright, or similar frameworks.
Solid understanding of software development lifecycle (SDLC) and software testing lifecycle (STLC).
Experience testing RESTful APIs using Postman or equivalent tools.
Familiarity with Agile or Scrum development methodologies.
Experience using bug tracking and project management tools such as Jira, Azure DevOps, or similar.
Basic knowledge of SQL for database validation and testing.
Familiarity with Git version control and CI/CD pipelines is an advantage.
Strong analytical, troubleshooting, and problem-solving skills.
Excellent written and verbal English communication skills.
Ability to manage multiple priorities and work effectively in a remote team environment.
Experience testing SaaS platforms or cloud-based applications.
Knowledge of performance or load testing tools.
Exposure to Docker, Kubernetes, or cloud environments.
ISTQB Certification or equivalent QA certification.
Experience integrating automated tests into CI/CD workflows.
Benefits
💰 Competitive salary based on experience and seniority
🚀 Work on impactful, user-facing products with a global reach
📈 Clear career progression in a high-growth tech environment
🌎 Fully remote role with an international team.
🎓 Access to ongoing learning and professional development.
🤝 Collaborative engineering culture with modern development practices.
Location: Colombia; South Africa; Brazil; Argentina; Honduras; Costa Rica
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team.
About the company
Our client is a dynamic technology firm specializing in the development of sophisticated data management systems and integrated IT solutions. Focused on bridging the gap between complex data architectures and actionable business insights, the team provides scalable infrastructure and analytics tools to enterprises across multiple sectors. By prioritizing innovation in data processing and system reliability, they help organizations modernize their technical stacks and improve operational efficiency through secure, high-performance computing environments.
As a fast-growing scale-up, the company fosters a collaborative and forward-thinking environment where engineers and data specialists tackle high-impact technical challenges. They maintain a global market focus, empowering businesses to leverage their information assets more effectively in an increasingly digital economy. The culture is built on continuous improvement and technical excellence, offering candidates the opportunity to work on cutting-edge systems while contributing to a mission of making complex data more accessible and functional for modern industry leaders.
Job Summary
We are seeking a high-energy, empathetic, and technically-minded Customer Support Specialist to serve as the primary point of contact for a growing B2B SaaS platform. In this role, you will do much more than answer tickets; you will be the voice of the brand, helping US-based clients navigate complex data systems and ensuring they achieve maximum value from the software. If you pride yourself on your ability to de-escalate challenging situations with grace and have a natural instinct for troubleshooting, this is the perfect opportunity to grow with a global team.
Key Responsibilities
Manage and resolve high-volume support requests via both phone and email.
Lead live support calls with US-based clients to troubleshoot technical issues in real-time.
Guide less-technical users through complex workflows with patience and clarity.
Maintain accurate records of all customer interactions within the CRM.
Identify recurring software issues and collaborate with the product team to drive long-term solutions.
Draft clear, concise internal documentation and external-facing help guides.
Requirements
3+ years of dedicated experience in B2B SaaS customer support (must include phone support experience; chat-only experience will not be considered).
Fluency in English with exceptional written and verbal communication skills.
Proven track record of supporting US-based clients and working US Central Time (CST) hours.
Proficiency with modern CRM and support tools (e.g., HubSpot, Zoho, or similar platforms).
Strong technical troubleshooting instincts and the ability to explain complex concepts simply.
High emotional intelligence and the ability to de-escalate difficult customer interactions.
A reliable, high-speed home internet connection and a dedicated, quiet remote workspace
Benefits
💰 Competitive salary based on experience
🌎 Fully remote role with a flexible work environment
🚀 Work with a growing logistics company in a high-demand industry
📈 Long-term career growth with operational and customer success exposure
🎯 Hands-on role with real impact on day-to-day business operations
Location: Amman, Jordan
We are looking to hire a skilled GRC officer who will be responsible for assessing the effectiveness, efficiency, and security of our IT systems, while ensuring compliance against industry standards, best practices, and internal processes and procedures. As part of his duties, he will be responsible for overseeing compliance with and reporting to Management on how to mitigate possible risk.
Responsibilities
Develop, review, monitor, and implement the company's information security management system, including processes, policies, systems, and procedures, and continuously improve the ISMS to keep up with changing regulatory requirements and industry best practices.
Develop, review, and monitor the Firm’s business continuity & disaster recovery plan and identify potential risks areas and ensure steps are taken to mitigate same.
Investigate and report violations of processes, procedures and regulatory standards across the operations of the Firm including but not limited to engineering and operations departments with effective action plans in response to discoveries and compliance violations.
Build an internal audit plan and schedule to cover all aspects as per the management needs.
Prepare internal audit reports detailing findings, recommendations, and corrective actions.
Plan and conduct regular audits and assessments to identify areas of non-compliance and develop corrective action plans.
Monitor and report on compliance issues, including data breaches, security incidents, and regulatory changes, and take appropriate actions to address them.
Ensure that compliance-related issues are communicated effectively to the leadership team and the board of directors.
Provide guidance and training employees on security & compliance-related topics, based on the best practices and industry standards.
Foster a culture of compliance within the organization, where all employees understand the importance of compliance and their role in maintaining it.
Liaise with external auditors and regulators as necessary to demonstrate compliance with relevant laws and regulations.
Collaborate with cross-functional teams to ensure that compliance & ISMS requirements are integrated into all aspects of software development, project management and operations, etc.
Migrate, manage, and excel the GRC tasks to a well-known GRC tool.
Perform and manage an enterprise risk assessment across the organization, based on a defined risk management policy, and procedure.
Work closely with all departments on risk management tasks, including identification & mitigation of risks.
Work closely with all departments on their new tools and software’s to make sure it follows ProgressSoft vision, policies, and to reflect on any required changes to the current processes and internal controls.
Ability to read and understand third party agreements from Clients & assess the level of risk acceptance towards security terms and conditions.
Ability to perform third party risk assessments (Vendor & Client).
Understand the internal workflows and procedures, assess any areas for improvement.
Requirements
:
Bachelor’s degree in computer science or any related field.
Minimum of 1-2 years’ experience in areas related to Governance, Compliance Officer, IT Auditor or Information Technology Risk Management.
Strong knowledge of IT auditing principles, practices, and frameworks (e.g., GRCP, COBIT, ISO 27001, or related discipline).
Familiarity with security frameworks and compliance requirements (e.g., ISO27001, GDPR, PADSS).
Familiarity of cybersecurity & compliance regulations across Middle East countries (e.g. Jordan/ UAE/ Oman/ Kuwait/ Qatar etc.).
Proficiency in risk and audit tools and methodologies.
Provide insights for informed decision-making.
Excellent analytical, critical thinking and problem-solving skills.
Excellent reporting and presentation skills.
Exposure to IT Governance and its activities.
Ability to work independently and as part of a team.
Ability to multi-task, pay attention to details and meet deadlines.
Performance goal/KPI
Ensure staff members comply with all laid down processes and procedures.
Presentation to the top management and as may be required.
Ensure Staff members comply with the of technology at all levels.
Submission of timely and regular reporting to Management on the status of progress and achievements.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Team
Our Reinforcement Learning teams are central to advancing our AI systems, contributing to every Claude model and driving the autonomy and coding gains in our latest releases. The work spans computer use, code generation through RL, fundamental RL research for large language models, scalable infrastructure and training methodologies, and model reasoning.
Research TPM team supports the full model development lifecycle, from pre-training through post-training, operating at the frontier of AI development.
About the Role
As a Technical Program Manager on the reinforcement learning team, you will own the systems and programs that determine how fast our research moves: a trustworthy read on the state of RL research, the review and prioritization processes that turn that read into critical decision for production RL runs. Strong candidates should have an ML engineering or research background and have grown into program leadership. You'll need real technical depth: the ability to debug data pipelines, read RL transcripts to spot issues, and make allocation and quality decisions in real time when research or production runs hit problems. You'll need organizational effectiveness in equal measure: the ability to navigate a fast-growing organization, quickly identify the critical people and teams across research, infrastructure, product, and data operations, and coordinate across them without losing velocity.
Join us in our mission to build AI systems that are safe, reliable, and beneficial to humanity.
Responsibilities
Deliver a regular read on the ground truth in RL research, covering performance against baselines, experiment results, day-to-day health, and incidents
Work with RL org leads on prioritizing, ranking, and tracking the state of experiments
Drive research reviews end to end in partnership with set the agenda, make sure the right context is in the room ahead of time, and close the loop on what gets decided
Establish processes and frameworks that bring structure to an unstructured research setting without slowing researchers down
Collaborate with research leads, infrastructure engineers, and data operations to identify blockers, prioritize competing needs, and make technical trade-off decisions
You May Be a Good Fit If You
Have a background in ML engineering or ML research before transitioning to technical program management
Have deep, hands-on experience with ML training pipelines, RLHF systems, and large-scale data infrastructure in production
Have a track record of building execution plans and inventing high-leverage processes that reduce operational overhead and let researchers focus on research
Are a fast learner who builds deep contextual understanding in unfamiliar technical domains and can contribute meaningfully to discussions with researchers
Are resourceful, high-agency, and able to navigate ambiguity and shifting priorities to drive progress in a fast-moving research setting
Have excellent stakeholder management and communication skills, with the ability to influence senior technical staff through clarity, competence, and consistent delivery
Are excited about pushing the frontier of what RL can do at scale
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$365,000
—
$435,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
ГибридseniorAustin, United States
ГибридseniorAustin, United States
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УдалённоOfficial emails come only from @welocalize.com, @welodata.ai, or @hire.lever.co, and all applications go through jobs.lever.co/weloglobal
УдалённоNon-Linguistic Quality Control Specialists (US Timezone); Official emails come only from @welocalize.com, @welodata.ai, or @hire.lever.co, and all applications go through jobs.lever.co/weloglobal
ГибридWe're looking for a hands-on IT Operations Engineer to support our colleagues across multiple international locations, with regular on-site presence in Bratislava
УдалённоseniorМожно работать из любой страны
seniorNew York, NY, United States
ОфисseniorSingapore
УдалённоseniorMexico; Colombia; Argentina; Brazil; Peru
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УдалённоColombia; South Africa; Brazil; Argentina; Honduras; Costa Rica