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Location: Bratislava, Slovakia; Warsaw, Poland; Ljubljana, Slovenia; Bucharest, Romania D-ploy is a dynamic IT and Engineering Solutions company operating across the EMEA region, including Switzerland, Germany, Czech Republic, Austria, the UK, and the USA. We are committed to delivering reliable and efficient services to our clients through strong partnerships and a people-focused culture. We are looking for an HR Manager to join our team and take ownership of the day-to-day HR operations across our international locations. This is a hands-on, execution-focused position, perfect for someone who enjoys being directly involved in all aspects of HR administration, employee lifecycle management, and compliance. Fluency in German is required for this role. If you are detail-oriented, organized, and thrive in a fast-paced environment where things get done, this role is for you. What you’ll do Manage the full employee lifecycle from onboarding to offboarding, ensuring a smooth and professional experience for all employees. Prepare and process employment contracts, amendments, confirmations, and terminations in compliance with local labor laws and company standards. Coordinate and manage international payroll cycles – including data collection, validation, payroll processing, reconciliations, and reporting – in close collaboration with external payroll providers and internal finance teams. Ensure accurate and timely payment of salaries, bonuses, and benefits, and oversee compliance with tax and social security obligations in all operating countries. Maintain accurate employee records in HR systems and digital files, ensuring compliance with data protection requirements. Collect and verify monthly payroll inputs and collaborate with payroll providers for timely and accurate processing. Support benefits administration and respond to employee inquiries related to compensation, attendance, or leaves. Foster employee engagement through internal communication initiatives, onboarding programs, training, and cultural activities that promote collaboration and retention. Ensure compliance with local labour laws and internal HR policies, keeping documentation and processes up to date. Act as the main point of contact for employees and managers for all HR-related topics. Organize and support internal communications, onboarding sessions, and team activities that strengthen engagement and collaboration. Drive process standardization and automation initiatives to improve efficiency across all HR functions. Requirements Bachelor’s degree in Human Resources, Business Administration, or related field. At least 3 years of experience in an operational HR role (HR Manager, HR Generalist, or HR Officer) including direct involvement in international payroll, labor compliance, and HR operations. Strong understanding of HR administration, payroll coordination, and employment legislation. Proven track record of managing external payroll vendors and ensuring compliance with multi-country payroll regulations. Experience in a multinational or service-based organization is a plus. Fluent in English and German. High attention to detail, strong organization skills, and the ability to handle confidential information. Proficient in HR systems and Microsoft Office tools. Hands-on, proactive, results-driven, and people-oriented mindset with a strong sense of ownership and accountability. Willingness to provide a recent criminal record extract (not older than three months). Benefits Broad range of activities, tasks, and projects Fishing for Friends program – our referral program Further development and professional advancement Friendly and international working environment Is IT in your DNA?

Location: Ghent, Belgium D-ploy is a dynamic IT and Engineering Solutions company operating across the EMEA region, including Switzerland, Germany, Czech Republic, Austria, the UK, and the USA. We are committed to delivering reliable and efficient services to our clients through strong partnerships and a people-focused culture. We are looking for an experienced Business Analyst to support a Microsoft 365 data classification and information protection initiative within an international, highly regulated environment. This role is ideal for someone who combines strong business analysis skills with a solid understanding of information governance, data protection and Microsoft 365 collaboration tools. You will work closely with business stakeholders, technical specialists and compliance teams to translate data protection policies into practical business processes, technical requirements and user-friendly solutions, ensuring that security measures are effectively implemented and adopted across the organization. Key Responsibilities Gather, analyze and document business requirements related to data classification, information protection and secure collaboration. Translate data classification policies into clear business requirements for sensitivity labels, encryption, sharing permissions and Data Loss Prevention (DLP) controls. Define and document processes for classifying and labelling new and existing files, documents and SharePoint sites. Collaborate with business stakeholders and key users to identify sensitive information, high-risk content and potential compliance gaps. Identify and document business scenarios and exceptions involving external collaboration, partner access, mobile devices and Microsoft Copilot. Develop test scenarios and test cases for proof-of-concept activities, coordinate User Acceptance Testing (UAT) and consolidate findings to support implementation decisions. Define key performance indicators (KPIs) to measure adoption, compliance and technical effectiveness, including reporting requirements and data sources. Work closely with technical teams, cybersecurity specialists and information governance stakeholders to ensure alignment between business requirements and technical solutions. Support change management and user adoption initiatives by contributing to training materials, user guides, FAQs and stakeholder communications. Requirements What We're Looking For 4+ years of experience as a Business Analyst, including projects related to compliance, information governance or data protection. Proven involvement in at least one Microsoft 365 information protection or secure collaboration project. Good working knowledge of Microsoft Purview sensitivity labels and Data Loss Prevention (DLP) from a business and process perspective. Experience translating data classification, information governance or data protection policies, such as GDPR or GxP, into practical business processes and controls. Strong experience gathering and documenting business requirements, designing processes and facilitating stakeholder workshops. Experience developing test scenarios, writing test cases and coordinating User Acceptance Testing (UAT). Ability to define KPIs and reporting requirements using tools such as Excel, Power BI or monday.com. Experience working in regulated industries, preferably pharmaceuticals, life sciences or similar environments. Excellent communication, documentation and stakeholder management skills. Fluency in English. Valid criminal record extract, not older than three months, required. Nice to Have Microsoft SC-401 or previous SC-400 certification. Experience with change management methodologies such as Prosci. Familiarity with monday.com or similar project management and reporting platforms. Benefits Broad range of tasks and responsibilities Friendly and international working environment Professional development opportunities Referral program (“Fishing for Friends”) Company-sponsored events Is IT in your DNA?

Location: Dallas, United States; Texas City, United States Location: Remote, U.S. (Dallas-Fort Worth area preferred) Employment Type: Full-Time Travel: Approximately 20% domestic travel required About the Opportunity Join a fast-growing clean-energy technology company developing advanced thermal energy storage solutions for commercial, industrial, and mission-critical facilities. This role will focus on integrating high-impact chilled-water and cooling-plant systems that help improve data center capacity, energy efficiency, resiliency, and grid stability. We are seeking a Senior Mechanical Systems Engineer with strong HVAC, hydronic, and chilled-water expertise to lead mechanical integration projects from design through commissioning across the United States. What You’ll Do Lead the mechanical design and integration of thermal energy storage and chilled-water systems. Develop and review P&IDs, hydronic piping layouts, equipment arrangements, valve schedules, and controls integration interfaces. Perform hydraulic and pipe-stress analyses and support code-compliant engineering documentation. Integrate systems with chillers, cooling towers, heat exchangers, pumps, and BAS/BMS platforms. Collaborate with data center operators, MEP firms, contractors, design engineers, controls integrators, and commissioning teams. Support site surveys, startup, commissioning, and functional testing activities. Provide technical input for presales efforts, proposals, and RFP responses. Create or apply automation tools, such as Python or Excel/VBA, to improve engineering analyses and documentation. Partner with global R&D and product teams to refine system designs and deployment methods. Mentor junior engineers as the engineering team expands. What We’re Looking For Bachelor’s degree in Mechanical Engineering; PE license preferred. 5+ years of experience in HVAC, chilled-water systems, or energy infrastructure. Strong knowledge of hydronic systems, thermodynamics, cooling plants, and BAS/BMS integration. Experience coordinating work across mechanical, controls, and electrical disciplines. Proficiency with AutoCAD, Revit, Plant 3D, or similar design tools. Familiarity with commissioning, startup, and field-execution processes. Ability to travel domestically up to 20% of the time. Requirements Bachelor’s degree in Mechanical Engineering; PE license preferred. 5+ years of experience in HVAC, chilled-water systems, or energy infrastructure. Strong knowledge of hydronic systems, thermodynamics, cooling plants, and BAS/BMS integration. Experience coordinating work across mechanical, controls, and electrical disciplines. Proficiency with AutoCAD, Revit, Plant 3D, or similar design tools. Familiarity with commissioning, startup, and field-execution processes. Ability to travel domestically up to 20% of the time. Preferred Qualifications Experience in data centers or other mission-critical facilities. Exposure to thermal energy storage systems. Familiarity with data-center cooling architectures, including air-side and water-side economization. Experience with industrial refrigeration or low-temperature glycol systems. Knowledge of ASHRAE, ASME B31.3, IPC, NEC, and applicable U.S. building codes. Experience with hydraulic or pipe-stress analysis software, such as Pipe-Flo or AutoPIPE. Familiarity with energy/load modeling tools, including TRACE or HAP. Experience using Python, VBA, Dynamo, or AI tools to automate engineering workflows. Experience preparing technical narratives, proposals, or RFP responses. Background in retrofit projects, operational facilities, or fast-growth environments. Benefits Work on advanced clean-energy infrastructure supporting the fast-growing data center market. Combine hands-on field execution with sophisticated engineering design. Contribute to high-visibility, mission-critical projects with meaningful environmental impact. Build a path toward technical leadership within a growing engineering organization. Receive a competitive compensation package including base salary, bonus potential, benefits, and stock options. Military veterans are encouraged to apply; leadership and field-operations experience are highly valued.

Location: Pompano Beach, United States Ищем специалиста для работы на чистом, организованном складе стекла и фурнитуры и для самостоятельных выездов на замеры к клиентам в Майами и других городах Флориды. Позиция заключается в выполнении складских задач, а также в выполнении точных замеров для установки дверей и перегородок. Освоение обязанностей проходит поэтапно: сначала вы изучаете продукцию компании и задачи на складе, затем обучаетесь выполнению замеров. После обучения вы совмещаете работу на складе с выездами на объекты клиентов. Роль подойдёт человеку с техническим опытом, вниманием к деталям и умением общаться с клиентами. We are looking for a Warehouse & Measurement Specialist to join our team and work in a clean, well-organized glass and hardware warehouse. This position offers an opportunity for professional growth, starting with warehouse operations and progressing to independently performing precise measurements at client sites in Miami and other cities across Florida. The ideal candidate has a technical background, strong attention to detail, and excellent communication skills. COMPENSATION & CAREER GROWTH $22/hour starting rate, W-2 employment. $25/hour after the first month of employment. 3-month probationary period. After mastering warehouse operations and completing product training, you will move on to training for independent field measurements. In this role, you will represent the company at client sites and be responsible for accurate measurements while continuing to support warehouse operations. INITIAL RESPONSIBILITIES Receiving and storing glass products and hardware. Inspecting products for quality and verifying dimensions. Checking the availability of required components and hardware. Picking and preparing customer orders. Packing orders for shipment. FUTURE RESPONSIBILITIES Independently traveling to client sites. Taking precise measurements of door openings. Communicating professionally with clients. Requirements English proficiency: B2 (Upper-Intermediate). Russian proficiency: Native or B2+ At least 1 year of experience in construction, warehousing, or engineering. Valid U.S. driver's license and at least 1 year of driving experience. Must be legally authorized to work in the U.S. (Citizenship, Green Card, a valid EAD), or another qualifying basis. Strong communication skills and a customer-focused approach. Confident computer skills. Ability to perform physical tasks, including lifting and moving heavy objects, climbing ladders, bending, squatting, working with arms raised above the head, and performing repetitive movements. OSHA training (can be completed after joining the company). Benefits Paid vacation and sick leave. Paid travel time. A clean, well-organized warehouse. Timely payments. Training on the company's products. Performance-based incentives and opportunities for career advancement.

Location: Argentina; Brazil; Costa Rica; Chile; Colombia; Mexico About Huzzle At Huzzle, we connect exceptional B2B sales professionals with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team. Job Type: Full-time Job Summary We are looking for a proactive, results-driven SDR to help build and scale the outbound lead generation engine for a fast-growing tech company. Both founders of the team started their careers as SDRs, so they deeply value this role and its impact on the organization. This isn't a role for someone who just wants to hit volume targets; we are looking for a strategic prospector who takes ownership of the entire top-of-funnel process. You will be responsible for identifying high-quality leads, crafting tailored messaging, and booking meetings that turn into long-term customers. Key Responsibilities Research, identify, and add high-quality, relevant leads to the CRM within the SaaS, E-commerce, and Customer Service sectors. Build and manage multiple outbound campaigns targeting different customer segments and decision-maker personas. Develop personalized messaging and multi-channel outreach sequences across email, LinkedIn, and cold calling. Own the full execution of campaigns, including outreach cadence, follow-ups, and ongoing optimization. Proactively engage prospects to book qualified meetings with relevant decision-makers. Track campaign performance and maintain meticulous CRM records to ensure full visibility into the sales funnel. Report regularly on conversion rates, outreach activity, and pipeline influence. Requirements Experience: Mid-level experience in Sales Development or Lead Generation. Industry Knowledge: Must have a background in SaaS/Tech, E-commerce, and Customer Service industries. Core Skills: Expertise in Lead Generation, Appointment Setting, LinkedIn Outreach, and Lead Qualification. Location: Based in Latin America. Schedule: Ability to work Pacific Time (PT) hours with a mandatory overlap between 10:00–14:00 PT. Language: Full professional fluency in English. Mindset: A "builder" mentality with a sense of urgency and a focus on quality over sheer volume. Benefits 🎯 Performance-based incentives tied to SQL generation 🚀 Professional growth within a mature sales organization 🛠️ Opportunity to work autonomously with modern sales tools 💰Commission structure with high earning potential 🧠 Professional autonomy and independent work environment

Location: United Kingdom; India; Germany; United States About Huzzle Labs Huzzle Labs partners with frontier AI labs to evaluate and improve frontier models through deep human expertise. Contributors directly assess advanced AI systems in their specialist fields, receive competitive compensation, and help define the standards used to measure model performance. About the Role Huzzle Labs is seeking experienced accountants to write realistic accounting tasks that test how well frontier AI systems handle accounting work. You will create prompts that are difficult enough for a frontier model to fail, then write a scoring rubric for each task so reviewers can assess the output consistently. A rubric is a list of objective, checkable criteria that a reviewer marks pass or fail. Your judgement helps define the standards used to measure model performance. This is an expert judgement role focused on realistic task design, careful review of model output and precise, consistent documentation. Training is provided. Prior AI training or data-annotation experience is required. Responsibilities Write realistic accounting tasks: Create requests of the kind a client, controller or business owner would send, covering month-end close, bank and credit card reconciliations, AR/AP ageing, accruals and adjusting entries, sales tax, job costing and the clean-up of incomplete or inconsistent books. Build from real material: Review a deal room containing hundreds of files, select the relevant documents and use them to develop prompts and rubrics for tasks a frontier model struggles to complete correctly. Require usable deliverables: Each request should call for a working output, usually a spreadsheet, a journal entry schedule or a short memo. Test against a frontier model: Run each request and review the output with the care you would apply when signing off accounting work. Where the model succeeds, increase the difficulty until a genuine gap appears. Write scoring rubrics: Define objective criteria that another reviewer can apply without repeating your work, for example, “the reconciled ending balance equals $X” and “the $X deposit is recorded as a customer deposit liability, not revenue.” Apply guidelines consistently: Follow the task and rubric guidelines, flag ambiguous cases and help refine the criteria. Requirements At least 5 years in accounting, bookkeeping or finance operations. Prior AI training or data-annotation experience is required. Hands-on knowledge of month-end close, reconciliations, AR/AP, accruals and adjusting entries, sales tax and job costing. Excellent written English and precision with numbers. Careful and detail-oriented: accurate figures and objective, checkable criteria. Available 20 to 40 hours per week for an initial one-week trial, with potential extension. Example Assignment For a client deal room covering a small business with incomplete and inconsistent books, you would: Review the files and select the relevant documents, such as bank statements, ledgers, invoices and ageing reports. Write a prompt as the business owner or controller would, asking for a reconciliation and the adjusting entries needed to close the month. Run the prompt against a frontier AI model and check the spreadsheet or journal entry schedule line by line. If the model completes the task correctly, increase the difficulty, for example, by adding a customer deposit, a timing difference or a sales tax complication, until it fails. Write the rubric, such as “the reconciled ending balance equals $X” and “the $X deposit is recorded as a customer deposit liability, not revenue,” so another reviewer can grade any answer without repeating the work. Confidentiality An NDA must be signed before the engagement begins. Benefits Compensation: $60 - $90 USD / hour

Location: Abu Dhabi, United Arab Emirates; Dubai, United Arab Emirates We are looking for a skilled and reliable Motorcycle / Bike Mechanic to maintain, service, and repair motorcycles for a VIP private family in Abu Dhabi, UAE. The ideal candidate must have strong technical knowledge of motorcycles, excellent troubleshooting skills, and the ability to maintain vehicles in excellent working condition. Key Responsibilities Perform routine maintenance, servicing, and repairs on motorcycles. Diagnose mechanical, electrical, and engine-related issues. Inspect brakes, tires, suspension, transmission, and other components. Conduct oil changes, tune-ups, and preventive maintenance. Ensure all motorcycles are safe, clean, and ready for use. Maintain service records and monitor spare parts and tools. Handle urgent repairs and ensure high standards of workmanship and confidentiality. Requirements Requirements Proven experience as a Motorcycle Mechanic or Bike Technician. Strong knowledge of motorcycle engines, mechanical systems, and electrical components. Ability to diagnose faults and perform repairs independently. Experience servicing premium or high-performance motorcycles is an advantage. Good attention to detail, reliability, and professional conduct. Willingness to work in a private household environment. Benefits Monthly Salary: AED 3,000 plus free accommodation.

Location: Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates; Sharjah, United Arab Emirates; Ajman, United Arab Emirates; Al Ain, United Arab Emirates; Fujairah, United Arab Emirates Apt Resources is looking for a Junior SOLIDWORKS Designer for our client in Dubai. The ideal candidate will have a background in 3D modeling and familiarity with SOLIDWORKS, supporting the engineering team with 3D models and technical design tasks. This position is suitable for a junior candidate with a technical background who is eager to develop practical skills in 3D modeling and engineering design. Key Responsibilities Create and modify 3D models using SOLIDWORKS. Assist with preparing and updating technical drawings and design files. Support the engineering team with 3D modeling and design-related tasks. Make revisions to models based on technical instructions and feedback. Maintain organized design files and documentation. Follow established modeling standards and project requirements. Requirements Basic knowledge of SOLIDWORKS and 3D modeling. Relevant educational background in Mechanical Engineering, Drafting, CAD Design, or a related technical field. Ability to understand and follow technical instructions. Good attention to detail and willingness to learn. Ability to work full-time on-site in Dubai. Junior candidates with a relevant 3D modeling background are welcome to apply. Benefits Salary: AED 5,000 to AED 10,000 per month, depending on experience and qualifications.

Location: Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates; Sharjah, United Arab Emirates; Ajman, United Arab Emirates; Fujairah, United Arab Emirates; Al Ain, United Arab Emirates Apt Resources is looking for a Junior Programmer, Metrology Support for our client in Dubai. The successful candidate will support the engineering team with programming activities related to metrology applications, data processing, automation, and software integration. This is a suitable opportunity for a junior candidate with a programming background who is willing to learn, follow technical instructions, and develop their skills in an engineering environment. Key Responsibilities Support programming activities for metrology applications using Python, PHP, and Java. Assist with data processing, automation, and reporting tasks. Support the development and maintenance of software interfaces and integrations. Assist the engineering team in improving metrology workflows. Follow technical instructions and complete assigned programming tasks. Troubleshoot basic software issues and assist with application testing. Requirements Basic knowledge of programming, preferably in Python, PHP, and/or Java. Relevant educational background in Computer Science, Information Technology, Software Development, or a related field. Willingness to learn and follow technical instructions. Good problem-solving skills and attention to detail. Ability to work full-time on-site in Dubai. Junior candidates with a relevant programming background are welcome to apply. Benefits Salary: AED 5,000 to AED 10,000 per month, depending on experience and qualifications.

Location: Abu Dhabi, United Arab Emirates; Johannesburg, South Africa; New Delhi, India; Al Ain, United Arab Emirates; Colombo, Sri Lanka We are seeking an experienced Dairy Cattle Veterinarian to join a professional dairy farm operation in the Abu Dhabi, UAE. The ideal candidate will have strong expertise in cattle health, herd management, disease prevention, and veterinary care to maintain the health and productivity of the dairy herd. Key Responsibilities Monitor and maintain the health, welfare, and productivity of dairy cattle. Diagnose, treat, and prevent livestock diseases and infections. Develop and implement vaccination, deworming, and herd health programs. Oversee reproductive health, breeding, pregnancy diagnosis, and calving management. Manage treatment protocols, veterinary records, and medication inventory. Advise farm management on biosecurity, nutrition, disease control, and animal welfare. Respond to veterinary emergencies and coordinate with farm staff on proper animal care. Requirements Bachelor's degree in Veterinary Medicine or equivalent. Valid veterinary license or eligibility to obtain the required UAE veterinary license. Proven experience in dairy cattle or large-animal veterinary practice. Strong knowledge of herd health management, reproduction, and cattle disease prevention. Experience in commercial dairy farm operations is highly preferred. Excellent diagnostic, communication, and problem-solving skills. Benefits Salary & Benefits Monthly salary of AED 15,000–20,000 , depending on experience and qualifications.

Location: Dubai, United Arab Emirates; United Arab Emirates RateHawk is part of Emerging Travel Group — a pioneering travel-tech company also known for its two other brands, ZenHotels and Roundtrip, spanning over 220 markets worldwide. Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone. As a Sales Manager you will play a pivotal role in driving our sales efforts, forging strategic partnerships, and expanding our client base along with maintaining and developing the relationships with our clients. This is a remote vacancy open to candidates residing in United Arab Emirates. Job Responsibilities: Develop and implement sales activities and hit the sales targets to achieve growth and expand presence in assigned territory; Approach and sign up new partners (tour operators, travel agencies, travel management companies, OTAs) and provide them with extended training of our system; Build a strong, long-lasting relationship with new partners; Prepare, execute and manage the commercial deals with the partners, including the execution of required document flow and technical setup; Manage accounts until the first purchase is made; Compliance control with commercial conditions by partners, including the payment flow; Spend approximately 50% of your working time on business trips, including meetings with clients, industry events, and other business-related events; Provide market & competitive environment analysis; Provide regular comprehensive reporting through CRM and internal systems; Initiate API deals with potential and existing partners. Requirements Relevant Experience. Minimum of 1 year of successful experience in the full sales life cycle with a focus on business development and account management of B2B companies, within the travel industry; Market Knowledge. Understanding of the region's travel market, including B2B travel networks (tour operators, travel agencies, travel management companies, OTAs); Language knowledge . Advanced English; Location: United Arab Emirates, preferably in Dubai Travel Requirements. Up to 50% of travel time may be required; Car is mandatory for business trips; Analytical Skills. Used to data-driven decision-making, metrics-driven and good with numbers, Excel, and dashboards; Personal Skills. Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with the fast-changing business environment, teamplayer; International Mindset. Ability to understand and work across a wide range of cultural contexts reflecting ETG’s global presence; Competence in API technology deals is a plus. Benefits Flexible schedules and opportunity to work remotely. Ambitious and supportive team who love what they do, appreciate each other, and grow together. Internal programs for adaptation and training, development of soft skills, and leadership abilities. Partial compensation for participating in external training and conferences. Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world. Corporate prices on hotels and travel services. MyTime Day Off - an extra non-working day without loss of compensation. Learn more about our data protection practices in our Privacy Policy: https://www.emergingtravel.com/career/hr-policy/

Location: Lagos, Nigeria The MIS Specialist will be responsible for operational reporting, data analysis, performance monitoring, and management insights across the Contact Centre. This role will ensure that accurate and timely data is available to monitor operational performance, identify trends and gaps, support staffing decisions, and improve overall customer experience and Contact Centre efficiency across Inbound Calls, Live Chat, Email, and social media. Requirements Key Responsibilities Operational Reporting & Data Management Prepare and deliver daily, weekly, monthly, and ad-hoc operational reports. Consolidate, validate, and reconcile data from multiple systems to maintain a single source of truth. Monitor and report on key performance indicators, including FCR, CSAT, NPS, AHT, Service Level, and Productivity. Automate recurring reports and streamline processes to reduce manual reporting activities. Performance & Customer Contact Analysis Analyze contact center performance by channel, team, agent, and issue type to uncover trends and performance gaps. Investigate significant anomalies and performance drops through root cause analysis to assess operational impact. Provide actionable insights and data to Team Leads and Managers to support coaching, performance management, and incentive calculations. Business Intelligence & Management Insights Develop and maintain dashboards that provide executive visibility into performance, workforce efficiency, and service delivery. Translate operational data into strategic management insights, highlighting emerging risks and opportunities for improvement. Prepare management reports and presentations for strategic stakeholder reviews. Support business cases, budgeting, and capacity planning through forward-looking data insights. Stakeholder Collaboration & Continuous Improvement Collaborate cross-functionally with internal teams to obtain and validate operational data. Translate stakeholder requirements into practical analytical and reporting solutions. Support initiatives involving new products, channels, or systems by providing impact assessments and workforce forecasts. Recommend and drive improvements to reporting processes and operational workflows based on data findings. Workforce Management & Planning Forecast contact center demand and determine staffing requirements based on historical trends, seasonality, and customer volumes. Develop and maintain staffing plans, shift schedules, and capacity models across all operational channels. Monitor staffing levels against actual demand to identify capacity gaps, overstaffing, or understaffing, and recommend adjustments. Track key workforce metrics, including occupancy, utilization, shrinkage, absenteeism, attrition, and schedule adherence. Qualifications & Experience 3–5 years' relevant experience in Contact Centre Analytics, Workforce Management, Operations Analytics, or Business Intelligence. Experience working in a high-volume Contact Centre environment, with an understanding of workforce planning and operational performance. Experience supporting multiple customer service channels, such as Voice, Email, Live Chat, and social media. Experience in fintech, banking, telecommunications, e-commerce, or another customer-focused industry is an advantage. Technical Skills & Core Competencies Advanced Microsoft Excel skills (Pivot Tables, XLOOKUP, Power Query) and proficiency in Power BI or equivalent dashboard tools. Experience using Contact Centre, CRM, telephony, or Workforce Management (WFM) systems. Solid understanding of Contact Centre operations, workforce metrics, KPIs, and forecasting methodologies. Strong analytical, problem-solving, and stakeholder communication skills, with the ability to translate data into actionable business insights.

Location: Buenos Aires, Argentina; São Paulo, Brazil; Bogotá, Colombia We are hiring in Latin America! 🟢 At Dev.Pro, a US-based outsourced software development company, we're looking for contractors to join our global team of IT professionals helping tech companies scale their business through software engineering expertise. Operating as a remote-first company, our experts work across 55+ countries on five continents, giving us the flexibility and skillset to deliver high-quality engineering for projects of any size or complexity. We invite an Intermediate Test Engineer with hands-on experience in both manual and automated testing to join our dynamic team. In this role, you’ll work across UI and backend/integration testing, validate new features, and use your understanding of the product to identify issues and help ensure smooth releases of new functionality. 🟩 What's in it for you: Work on a modern, evolving payments platform for a major global fintech client Leverage your experience in both manual and automated testing across UI and backend/integration layers Collaborate with product, engineering, business, and client teams across the U.S., Latin America, and India ✅ Is that you? 3-5 years of hands-on QA experience, with a strong background in both manual and automated testing Hands-on experience with test automation using C#/.NET Solid experience with UI testing, including Playwright or similar UI automation tools Experience with API testing using Postman or similar tools Experience with backend and integration testing Experience testing end-to-end functionality and identifying defects independently Strong understanding of QA fundamentals and best practices Ability to work effectively with limited or incomplete documentation Ability to adapt quickly to changing product requirements and priorities Strong analytical and problem-solving skills Strong communication and cross-functional collaboration skills Proactive and autonomous approach to work Upper-Intermediate English level Desirable: Familiarity with Datadog for reviewing errors, failures, and system logs Knowledge of GCP and Harness Experience working with Jira and Confluence Familiarity with GitHub Copilot or similar AI-powered tools 🧩 Key responsibilities and your contribution In this role, you’ll contribute to delivering reliable, high-quality functionality through manual and automated testing as the product continues to evolve. Execute manual test scenarios for new features, primarily across the UI Perform API and backend/integration testing as needed Build and maintain automated tests using C#/.NET Perform end-to-end testing as requirements and features evolve Analyze product functionality and user flows to identify issues and bugs Review errors, failures, and system logs in Datadog Use product knowledge and QA experience to verify functionality independently with minimal documentation Work with product, engineering, business, and client teams to clarify requirements and resolve issues Participate in bi-weekly release activities and provide support during late-night releases Our next steps: ✅ Submit a CV in English — ✅ Intro call with a Recruiter — ✅ Internal interview — ✅ Client interview — ✅ Offer Interested? Find out more: 📋How we hire 💻 LinkedIn Page 📈 Our website 💻IG Page By submitting application, I've read and agree to the Dev.Pro Private Policy and Consent on Processing of Personal Data . I agree to have my Personal Data being stored and processed by Dev.Pro.

Location: São Paulo, Brazil; Buenos Aires, Argentina; Bogotá, Colombia We are hiring in Latin America! 🟢 At Dev.Pro, a US-based outsourced software development company, we're looking for contractors to join our global team of IT professionals helping tech companies scale their business through software engineering expertise. Operating as a remote-first company, our experts work across 55+ countries on five continents, giving us the flexibility and skillset to deliver high-quality engineering for projects of any size or complexity. We invite an Intermediate Test Engineer with strong manual testing experience and hands-on skills in Java-based test automation to join our team on a new project in the Point-of-Sale domain. In this role, you’ll work in a hybrid QA environment, ensuring the quality of our backend and API-based systems through both manual and automated testing. 🟩 What's in it for you: Work on a modern Point-of-Sale platform with complex backend and API-based systems Gain hands-on experience in a hybrid QA role that combines manual testing and Java-based test automation Join a fast-paced Agile team focused on quality, collaboration, and continuous delivery ✅ Is that you? 3+ years of manual testing experience with strong backend and API testing skills Experience designing, executing, and maintaining test cases and test plans Solid understanding of test design techniques and requirements analysis Hands-on experience with Java-based test automation (Java, Rest Assured, JUnit, Maven) in Spring-based applications Strong defect investigation, troubleshooting, and root cause analysis skills Experience working in Agile teams within hybrid manual/automation environments Good communication skills and ability to collaborate effectively with developers and stakeholders Experience using Git for version control Proactive and delivery-focused mindset Upper-Intermediate English level Desirable: Experience with Playwright (Java) or Selenium Experience with Cucumber for legacy API tests Exposure to AWS environments Software development background Experience in the Point-of-Sale (POS) domain 🧩Key responsibilities and your contribution In this role, you’ll focus on manual testing while also supporting automation activities in a hybrid QA environment to ensure the quality and reliability of our Point-of-Sale solutions. Plan, design, and execute manual test cases for backend and API functionality Perform API testing for backend services and integrations Develop and maintain automated tests using Java-based test automation frameworks Investigate defects and perform root cause analysis with developers Participate in Agile ceremonies and support sprint delivery activities Collaborate with developers to clarify requirements and ensure test coverage Maintain clear and up-to-date test documentation Our next steps: ✅ Submit a CV in English — ✅ Intro call with a Recruiter — ✅ Internal interview — ✅ Offer Interested? Find out more: 📋How we hire 💻 LinkedIn Page 📈 Our website 💻IG Page By submitting application, I've read and agree to the Dev.Pro Private Policy and Consent on Processing of Personal Data . I agree to have my Personal Data being stored and processed by Dev.Pro.

Location: São Paulo, Brazil; Buenos Aires, Argentina; Bogotá, Colombia We are hiring in Latin America! 🟢 At Dev.Pro, a US-based outsourced software development company, we're looking for contractors to join our global team of IT professionals helping tech companies scale their business through software engineering expertise. Operating as a remote-first company, our experts work across 55+ countries on five continents, giving us the flexibility and skillset to deliver high-quality engineering for projects of any size or complexity. We invite an Intermediate Business Analyst with a technical mindset to join our team. In this role, you’ll work closely with Product Managers, engineering teams, and business stakeholders to translate evolving business needs into clear technical requirements. You’ll navigate ambiguity in a fast-paced environment, bring clarity to complex challenges, and support the successful delivery of integration-focused solutions within a large-scale payments platform. 🟩 What's in it for you: Grow your expertise in the fast-moving payments technology domain Apply your technical business analysis skills while working with APIs, integrations, and complex software solutions Take ownership of requirements in a high-visibility role while collaborating closely with an international Scrum team ✅ Is that you? 3+ years of experience as a Business Analyst in software development projects Experience translating business needs into clear requirements, user stories, and acceptance criteria Technical understanding of APIs, integrations, backend systems, and data flows Experience documenting API specifications, integration requirements, and data mappings Knowledge of BA methodologies and experience working in Agile/Scrum environments Experience creating workflow diagrams and technical documentation Strong analytical and problem-solving skills with attention to detail Adaptability and the ability to navigate uncertainty and ambiguity while managing multiple priorities Proactive and autonomous mindset with strong stakeholder communication skills Upper-Intermediate+ English level Desirable: Familiarity with the payments domain Experience with multi-tenant backend platforms Previous technical background or engineering exposure Experience collaborating in multicultural teams 🧩 Key responsibilities and your contribution In this role, you'll act as the bridge between business and engineering, clarifying, refining, and communicating requirements to enable the successful delivery of complex software solutions. Gather, analyze, and document business requirements in collaboration with Product Managers and stakeholders Translate high-level business needs into epics, user stories, and clear acceptance criteria Document and maintain API specifications, integration requirements, data mappings, and validation rules Create and maintain technical documentation and end-to-end workflow diagrams Work closely with engineering teams to ensure requirements are clear and technically feasible Proactively identify gaps, resolve ambiguities, and drive clarity across stakeholders Our next steps: ✅ Submit a CV in English — ✅ Intro call with a Recruiter — ✅ Internal interview — ✅ Offer Interested? Find out more: 📋How we hire 💻 LinkedIn Page 📈 Our website 💻IG Page By submitting application, I've read and agree to the Dev.Pro Private Policy and Consent on Processing of Personal Data . I agree to have my Personal Data being stored and processed by Dev.Pro.

Location: Shah Alam, Malaysia; Klang, Malaysia; Puchong, Malaysia Turn your passion for luxury into a career opportunity! Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. About the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury. Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: Choose your assignments - align your missions with your personal preferences and profile. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. Observe carefully - check the ambiance, service quality, and overall customer experience. Provide honest feedback - use our platform to share your observations through questionnaires. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live . On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Current customer of premium and luxury brands. Not currently under contract with any retail brands, to ensure impartiality. Punctual, organized, detail-oriented, and reliable. Observant and passionate about customer experience. No prior experience is required; we value honest feedback from genuine customers. Benefits This is a freelance, project-based position Flexible working hours Compensation for Non-Purchase Evaluations: Earn a fee based on mission complexity. Compensation for Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.

Location: Serbia; Azerbaijan; Moldova; Cyprus; Spain We are looking for an organized, detail-oriented, and reliable HR Operations Specialist (russian & english) to join our team. In this role, you will be responsible for ensuring smooth day-to-day HR administrative operations, maintaining clean employee data, managing time tracking, supporting payroll preparation, and leading internal HR communications. If you thrive in an international remote environment, enjoy structuring operational processes, and have hands-on experience with modern HR tools, we would love to hear from you! Employment Type: - Full-time 8.30 am - 5 pm, NY (EST zone) non flexible - Remote work. - B2B contract (sole proprietorship status or corporate entity). Key Responsibilities Employee Lifecycle & Records Administration: Maintain accurate and up-to-date employee profiles and documentation in our HR system (Workable). Support administrative processes across the entire employee lifecycle (onboarding, internal transfers, terminations, and status changes). Ensure document compliance and structured digital archiving. Time Tracking & Attendance: Track and monitor working hours, absences, and leave records via Uattend. Coordinate with department managers and employees to resolve any time tracking or timesheet discrepancies. Payroll Preparation Support: Consolidate and prepare monthly/bi-weekly payroll input data (working hours, leaves, status updates) for the Finance/Payroll team. Help resolve payroll-related data discrepancies to ensure accurate and timely processing. Internal HR Communications: Draft and distribute clear, timely company-wide announcements on HR policies, procedural updates, organizational changes, and lifecycle events. Serve as a reliable point of contact for employee inquiries regarding HR procedures. HR Reporting & Process Optimization: Maintain HR operational databases and prepare periodic HR reports. Assist in refining operational workflows, HR templates, and administrative standards. Requirements Experience: 2+ years of experience in HR administration, HR operations, or payroll support. Education: Bachelor’s degree in HR, Business Administration, or a related field (HR certifications are a plus). Languages: Fluent Russian and English (C1+ level) with strong written and verbal communication skills. Software & Tools: Experience with HRIS & ATS platforms (e.g., Workable ). Experience with time-tracking systems (e.g., Uattend ). Proficiency in Google Workspace / MS Office (especially spreadsheets/Excel). Familiarity with task management tools (e.g., ClickUp , Asana). Core Competencies: Exceptional attention to detail and process discipline. Strong organizational and time management skills. Ability to work independently in a remote environment. High commitment to data privacy and confidentiality. Benefits Fully remote work (you can be located anywhere in the world) 8.30 am - 5 pm, NY (EST zone) non flexible. Competitive compensation package (will be discussed with successful candidates). Benefits: paid vacation days + sick leave. Exposure to US market business operations and strategic projects. Dynamic environment with opportunities for professional growth.

Location: Kazakhstan; Thailand; Vietnam; Serbia; Georgia; Uzbekistan We are looking for a Python Developer to join a team that develops an internal analytics platform and builds AI solutions to automate the work of analysts and data engineers. You will work on backend services and analytics tools, including maintaining and extending our DataHub implementation . The role also involves integrating LLMs into existing products and gradually contributing to AI agent development. It’s not just about AI — you’ll handle regular backend tasks and work on frontend features as well. What You Will Do Develop and improve Python backend services for the internal analytics platform. Build features for analytics tools, admin interfaces, and services for data engineers. Integrate LLMs with databases, APIs, and analytics interfaces. Maintain and enhance our DataHub deployment, develop custom extensions and new features, and build integrations with internal systems and data sources. Take part in developing AI agents for data analysis, generating SQL from natural language requests (Text2SQL), and automating routine tasks. Work on frontend features using React. Design APIs and integrations, take part in architecture discussions, and help choose technical solutions. Adapt open-source solutions to the platform's needs, write tests, and take part in code reviews. Requirements More than 3 years of commercial experience in Python backend development. Experience with React or a willingness to learn it quickly. Experience building backend services, APIs, and integrations between systems. Knowledge of SQL and experience with relational databases, such as PostgreSQL. Understanding of application architecture, design principles, and common development patterns. Interest in LLMs and AI agents, understanding of the basic principles behind language models, and willingness to use them to solve practical problems. Active use of AI tools in development and the ability to critically evaluate their results. Ability to work independently, take a structured approach to solving problems, and learn existing codebases and new technologies. Nice to Have Experience integrating LLMs through APIs or using AI frameworks such as LangChain, LlamaIndex, CrewAI, or AutoGen. Familiarity with vector databases such as pgvector, ChromaDB, or Qdrant. Experience with analytical databases and data warehouses such as ClickHouse, Greenplum, or Vertica. Familiarity with S3-compatible object storage, such as Ozone S3. Experience building admin interfaces, internal tools, BI solutions, or analytics dashboards. Experience with Docker, CI/CD, and service monitoring tools. Experience adapting and extending open-source solutions. English Proficiency: сonversational English at B1 level or above. Benefits Flexible schedules and opportunity to work remotely. Ambitious and supportive team who love what they do, appreciate each other, and grow together. Internal programs for adaptation and training, development of soft skills, and leadership abilities. Partial compensation for participating in external training and conferences. Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world. Corporate prices on hotels and travel services. MyTime Day Off - an extra non-working day without loss of compensation. Learn more about our data protection practices in our Privacy Policy: emergingtravel.com/career/hr-policy