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Location: Austin, TX, Chicago, IL, Los Angeles, CA, Seattle, WA, Boston, MA, Philadelphia, PA, New York Metro, New Jersey, Washington DC At Reltio®, an SAP Company, we believe data should fuel your success in the enterprise AI era. Our  Context Intelligence Platform turns fragmented data into a trusted, connected context so AI agents and systems can act with expert-level judgement at enterprise scale. Reltio’s cloud-native SaaS platform harmonizes, unifies, and governs data across sources and formats—including unstructured data—in real time, turning them into data assets that can be mobilized in milliseconds to any application, user, or AI agent. Trusted by more than 200 of the world’s largest brands across industries such as life sciences, financial services, healthcare, and technology, we fuel frictionless operations and help enterprises accelerate innovation and reduce risk. At Reltio, our values guide everything we do. With an unyielding commitment to prioritizing our “Customer First”, we strive to ensure their success. We embrace our differences and are “Better Together” as One Reltio. We are always looking to “Simplify and Share” our knowledge when we collaborate to remove obstacles for each other. We hold ourselves accountable for our actions and outcomes and strive for excellence. We “Own It”. Every day, we innovate and evolve, so that today is “Always Better Than Yesterday”. If you share and embody these values, we invite you to join our team at Reltio and contribute to our mission of excellence. Reltio has earned numerous awards and industry and analyst recognition for our technology, our culture, and our people. Reltio was founded on a distributed workforce and offers flexible work arrangements to help our people manage their personal and professional lives. If you’re ready to work on unrivaled technology where your desire to be part of a collaborative team is met with a laser-focused mission to enable digital transformation with connected data, let’s talk! Job Summary: The Advanced Customer Engineer provides the next-level expertise and service to ensure all the Reltio customers get the best possible experience. This position requires a deep understanding of the Reltio application stack from the front end to the database layers and analysis of break-fix cases. Job Duties and Responsibilities: Build highly scalable and reliable platform services and components to create the foundation of the core Reltio Platform architecture. Develop and implement strong algorithms/techniques for solving complex problems in a high-volume and high-availability environment. Take complete ownership of Reltio Platform features, components, and integrations. Build and implement scalable and accurate monitoring platforms and metrics platforms. Analyze user needs and software requirements to determine design feasibility within time and cost constraints. Provide top-quality technical support assistance, resulting in high customer satisfaction. Identify opportunities for continuous improvements to Reltio cloud-based platforms (AWS, CGP, and Azure). Develop new ways to optimize and streamline the Reltio Platform layer to facilitate a seamless implementation experience for our customers. Devise enhancements, and monitor performance, stability, and consistency of the Platform to facilitate the delivery of well-rounded decision-making in connection with product development and delivery. Resolve customer technical issues through research, reproduction, UI/API/performance debugging, and troubleshooting. Remain abreast of technological advancements to identify cutting-edge and new pragmatic approaches to building sustainable solutions, including applying pragmatic approaches to deliver solutions and fixes to critical customer-facing obstacles. Provide alternate solutions and exercise independent judgment in developing methods, techniques, and evaluation criteria that lead to prompt resolution of issues. Support Enterprise-focused applications, with a focus on data management, analytics, and big data platforms and technologies (Hadoop, Spark, MapReduce). Plan, design, and build effective solutions to support a rapidly growing business at a massive scale. Learn and keep up-to-date on the latest product functionality, dependencies, underlying architecture, and their operational impact. Research and develop solutions for customer support cases using extensive product knowledge, version control software,  and troubleshooting techniques. Enable a deeper understanding of MDM, NoSQL, Data structures, Service architecture, and System design through documentation. Collaborate with support, product management, and core engineering team members to design systems and obtain information on project limitations, capabilities, performance requirements, and interfaces. Represent Reltio in Customer meetings as an Engineering expert to provide clear and deep knowledge of customer issues and impacts. Provide input on product and service-related enhancement requests to Engineering, Product Management, Sales, and Marketing teams. Share and develop best practices with team members to enhance the quality and efficiency of customer support and contribute to the knowledge base. Support, enhance, and fix solutions that support a rapidly growing business at a massive scale Other duties and responsibilities as assigned. Skills You Must Have: Bachelor of Science degree in computer science or equivalent experience. 5+ years developing on large-scale enterprise systems. Experience in object-oriented design, data structures, algorithm design, problem-solving, and complexity analysis. Experience with web UI development with JavaScript frameworks. Experience debugging server-side Java applications including troubleshooting logs, thread dumps, and connectivity issues. Working knowledge of scalable and distributed data systems using distributed file systems, Java, and cloud technology. Experience with NoSQL databases (Cassandra preferred), and distributed indexes. Understanding of performance and profiling techniques of complex systems. Excellent analytical and troubleshooting skills. 2 years of experience developing Master Data Management (MDM) software with several full life cycle implementations in Reltio Cloud. 2 years of experience designing and implementing end-to-end, on-premise and cloud, MDM solutions in Reltio Cloud. 2 years of experience with enterprise-focused applications including data management, analytics, and big data platforms and technologies with MDM, AWS, GCP, Azure, and Reltio Cloud. 2 years of experience configuring & validating the Comparator, Match tokens, Match & Merge setup, and survivorship rules in MDM on Reltio Cloud. 2 years of experience in using Version Controlling software including Bitbucket, VSS, SVN for storing and promoting the code. Skills That Are Nice to Have: Experience with big data technologies (ex. Hadoop, MapReduce, Spark). Master of Science degree in computer science or equivalent experience. At Reltio, we carefully consider a wide range of compensation factors to determine your personal top of market. We rely on market indicators to determine compensation and your specific job family, background, skills, and experience to get it right. These considerations can cause your compensation to vary and will also be dependent on your location. Overall Market Range $154,000 — $262,000 USD Reltio is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reltio is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Location: Remote (US) Workplace: Remote ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Every approval request, receipt reminder, payment alert, and card notification Ramp sends has to reach the right person, on the right channel, at the right time. When it does, finance teams close faster and employees spend less time chasing tasks. When it doesn't, a missed message can mean a stalled approval, a late payment, or a flood of notifications nobody asked for. Ramp's Communications Platform team builds the shared system that every product team uses to reach customers. It handles transactional messages across email, SMS, push, Slack, Microsoft Teams, and WhatsApp, including templating, delivery, retries, digesting, user preferences, and delivery monitoring. The team also supports the conversational experiences that let customers work with Ramp directly from the channels they already use. We're looking for a backend engineer to own a core part of that platform. You'll take responsibility for an area such as message delivery and channel integrations, communication preferences, or platform reliability and scale, set its technical direction within the team, and keep it correct and dependable as message volume and the number of teams building on it grow. You'll work closely with product, design, and engineering partners across Ramp to make communications faster, more reliable, and easier for every team to build on. WHAT YOU'LL DO - Own the design and evolution of a core part of Ramp's communications platform, from technical design through launch, monitoring, and iteration - Build and extend integrations with messaging channels and delivery providers, including email, SMS, push, and workplace chat tools such as Slack and Microsoft Teams - Design delivery workflows that are idempotent, retry safely, and confirm successful delivery, so customers reliably get the messages they need without duplicate sends - Build communication preferences and controls that let users and administrators decide what they receive and where - Make the platform simple and safe for other Ramp engineers to build on, with clear abstractions, strong defaults, and good developer tooling - Improve the reliability, performance, and observability of the platform as message volume grows - Drive technical direction for your area and raise the engineering bar through design reviews, code reviews, and mentorship WHAT YOU'LL NEED - Experience designing, building, and operating production backend systems, including APIs, data models, and asynchronous workflows - A track record of owning a system or product area end to end and shaping its technical direction over time - Strong system design judgment, especially around reliability, idempotency, and correctness in high-volume distributed systems - Product sense: you care about the experience of the people receiving each message, not just the ticket, and you balance speed with quality - Clear communication and a collaborative approach to technical decisions across product, design, and engineering NICE TO HAVES - Experience building notification, messaging, or communications platforms - Experience integrating with messaging providers or channel APIs, such as Twilio, SendGrid, Slack, Microsoft Teams, or WhatsApp - Experience building internal platforms or shared services used by many engineering teams - Experience scaling high-volume, event-driven, or queue-based systems BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role This position is 100% remote and open to candidates based in the United States who reside in the Pacific Time Zone (PST). GitLab is looking for an enthusiastic and strategic Business Development Representative - US State/Local & EDU (SLED), to join our growing Business Development team. As a BDR at GitLab, you get the opportunity to lead the initial outreach to targeted US SLED working in conjunction with the Field and Digital Marketing teams. In this role you will leverage creative marketing and sales tactics to prospect and engage with multiple buyer personas and roles to introduce GitLab’s value. You will be responsible for generating qualified meetings and pipeline for GitLab's Sales organization. Don’t have a ton of knowledge about GitLab yet? Don’t worry. We have an extensive onboarding and training program at GitLab and you will be provided with necessary DevOps and GitLab knowledge to fulfill your role. What you’ll do Effectively conduct outbound prospecting initiatives in collaboration with SLED sales counterparts as well as managing inbound lead flow. Conduct high-level discovery conversations in target accounts Meet or exceed BDR-sourced First Order, Stage 1, and Stage 3 pipeline targets Collaborate with and leverage teammates to develop targeted lists, call strategies, and messaging to drive opportunities Utilize business and industry knowledge to research accounts, identify key players, generate interest, create/identify compelling events, and develop accounts Work to have a variety of touches (call, email, social, etc.) on all prospects in your assigned territory Manage, track, and report on all activities and results using Salesforce Participate in documenting all processes in the GitLab handbook and update as needed with your Business Development Manager Work in collaboration with Field and Corporate Marketing to drive attendance at regional marketing events Attend field marketing events to engage with participants identify opportunities, and to schedule meetings What you’ll bring Experience prospecting into State/Local Agencies, as well as the EDU sector Previous tech industry experience in an outbound sales development role is required. Positive and energetic phone skills, excellent listening skills, strong writing skills Meet or exceed daily, weekly and monthly KPIs A self-starter with a track record of successful, credible achievements You share our values, and work in accordance with those values Knowledge of business process, roles, and organizational structure Determined personality with a desire to grow and win Passionate about being a part of GitLab’s journey Ability to quickly learn new processes and tools that are critical to success as a BDR (Outreach, Zoominfo, Cognism, Salesforce, LinkedIn Sales Navigator, etc) The ability to travel for events such as trainings, team offsites, customer meetings, etc. Globally we require excellent written and spoken English which is our company language About the team As part of GitLab's growing Sales team, you will work closely with the Field and Digital Marketing teams, as well as the Sales and Customer Success teams. Our BDRs come from diverse backgrounds, and we provide extensive onboarding and training so you have the DevOps and GitLab knowledge you need to succeed. You'll partner with Account Executives, working fully remote and distributed across multiple U.S. time zones, collaborating asynchronously through GitLab, video calls, and shared playbooks. This role provides a clear path for advancing to an Account Executive position within GitLab. Remote-Global The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $74,200 — $84,000 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Remote, KSA GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. Remote- An overview of this role As a Professional Services Engineer at GitLab, you’ll work with customers to deliver installation, migration, training, and advisory services that help them adopt GitLab successfully. You’ll contribute to deployments ranging from single-node Omnibus installations to reference architectures built with infrastructure as code (IaC) and configuration as code (CaC), using established approaches and getting guidance on more complex designs. You’ll support migrations from other systems to GitLab SaaS or self-managed deployments, and help customers make practical decisions that improve reliability, security, and day-to-day workflows. You’ll work closely with customers and GitLab’s Product and Engineering teams to resolve delivery questions and share feedback that can improve GitLab and our services. You’ll own assigned work, communicate progress clearly, and collaborate with Engagement Managers, Project Managers, and other engineers to deliver customer outcomes. Some examples of our projects • Supporting GitLab installations and reference architecture deployments using tools like Terraform and Ansible across major cloud providers.. • Contributing to migrations to GitLab SaaS or self-managed GitLab, and sharing customer feedback with GitLab’s Product and Engineering teams.. What you’ll do • Deliver assigned GitLab Professional Services work, including installation, migration, training, and advisory services across GitLab capabilities.. • Configure and support deployments ranging from single-node Omnibus installations to established reference architectures using IaC and CaC practices.. • Contribute to migration plans and carry out assigned activities to move customers from other systems to GitLab SaaS or self-managed GitLab.. • Work with Engagement Managers and Project Managers to understand customer goals, scope, and delivery expectations.. • Provide practical technical guidance within your area of experience, and ask for support on complex design decisions.. • Communicate progress, blockers, and next steps to customers and project stakeholders.. • Work with GitLab’s Product and Engineering teams to help resolve customer issues and share relevant feedback.. • Contribute ideas that help improve delivery consistency and reduce friction.. • Create clear implementation notes, handoff materials, and other engagement documentation.. What you’ll bring • Professional exposure to one or more IaC or CaC technologies, such as Terraform, Ansible, Packer, Puppet, Chef, or Kubernetes.. • Experience with at least one major cloud provider, such as Amazon Web Services (AWS), Google Cloud Platform (GCP), or Microsoft Azure.. • Experience using, deploying, or configuring GitLab, including a solid understanding of Git and source control workflows.. • Familiarity with security and AI technologies, or the ability to build knowledge in these areas.. • Experience contributing to customer-facing technical work, such as installation, migration, training, or advisory services.. • Clear written and verbal English communication skills, including the ability to provide status updates and work effectively in a remote, largely asynchronous environment.. • A solution-oriented approach to investigating issues, explaining options, and following through on agreed actions.. • Strong organization and collaboration skills, including the ability to manage assigned work across customer engagements.. • Ability to work effectively in a fully remote organization, document decisions, collaborate across time zones, and work in ways consistent with GitLab’s values.. #LI-CM1 About the team Professional Services partners closely with Engagement Managers and Project Managers to deliver consistent customer outcomes. The team works with GitLab’s Product and Engineering teams to share customer feedback and improve GitLab. We collaborate remotely across regions and time zones, supporting customers with a wide range of architectures and deployment models while helping them succeed over time. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Remote-US Workplace: Remote Phantom https://phantom.com is on a mission to connect the world to the freedom of open markets. Tens of millions of people all over the world use Phantom to access global markets that never close, including perpetuals, prediction markets, tokenized assets, stablecoins and memes. Phantom users are able to discover the markets that matter and the cultural moments that shape them, building conviction through real-time data and the verified performance of top traders. With self-custody and access to open networks at its core, Phantom lets them control their financial moves in the same app they use to safely store or spend money worldwide. Phantom has reached #1 in Google Play's finance category and consistently ranks in the top 50 apps across all categories. Check out our Forbes Fintech 50 https://www.forbes.com/sites/ninabambysheva/2026/02/23/inside-phantoms-battle-plan-to-win-the-crypto-fueled-superapp-war/ and CNBC and Statista's World's Top Fintech Companies 2026 https://www.cnbc.com/worlds-top-fintech-companies-2026/! We are around 180 people, fully remote, backed by a $150M Series C investment from a16z, Sequoia Capital and Paradigm. ROLE DESCRIPTION As a Product Designer at Phantom, you will own the design of a dedicated product area and help make complex financial experiences intuitive, clear, and trustworthy. Working closely with Product and Engineering, you will shape direction, explore ideas through prototypes, and carry the details through launch and iteration. Your work will help people discover opportunities, make informed decisions, and trade with confidence. RESPONSIBILITIES - Lead end-to-end product design, from understanding user needs and framing the problem to prototyping, implementation, launch, and improvement. - Partner with PMs and engineers to define priorities, shape product direction, and connect design decisions to meaningful user and business outcomes. - Design coherent mobile and desktop flows that make complex concepts, transaction states, costs, risks, and next actions easy to understand. - Explore alternatives with realistic prototypes and use research, analytics, critique, and dogfooding to improve the experience. - Bring strong visual and interaction craft to complete experiences, including loading, empty, error, recovery, and success states. - Work closely with Engineering to preserve quality in the shipped product and follow through on feedback after release. - Reuse and improve shared components and patterns, helping Phantom feel consistent across product areas. - Communicate decisions, dependencies, and capacity risks early, and contribute constructively to team critique and learning. QUALIFICATIONS - A portfolio of shipped consumer products showing ownership of substantial, complex journeys and clear personal contribution. - Strong product thinking and the ability to turn ambiguous problems into coherent experiences and practical delivery plans. - Excellent visual and interaction design skills across mobile and desktop, with proficiency in layout, typography, hierarchy, and reusable systems. - Experience using realistic prototypes to communicate behavior and test important assumptions. - A record of effective partnership with Product and Engineering, including constructive disagreement and follow-through on implementation quality. - Clear communication of design rationale, tradeoffs, outcomes, and lessons learned. - Ability to use user feedback and product evidence to make decisions and improve work after launch. - Curiosity about crypto and financial products, with the ability to learn complex domains quickly. Prior crypto employment is welcome but is not required. Why Work With Us Phantom's journey to becoming a global trading app began with making crypto easier to use. Today, we’re building on that foundation to help people discover the markets that matter, make informed financial moves, and safely store or spend their money worldwide. Joining Phantom means helping shape that next chapter: building products that bring the freedom of open markets to more people.   - Build for global impact: Create products used by tens of millions of people, making innovative financial markets more accessible to users around the world. - Make complexity feel simple: Solve meaningful challenges across design, engineering, and user experience to make discovering markets and managing money seamless. - Put users in control: Help build a future where people have greater freedom over their assets and financial decisions, with security and self-custody at the foundation. Benefits (only available to full-time employees) - Competitive salary and equity - Comprehensive insurance (medical/dental/vision): base plan 100% covered - Flexible hours and a long-standing, supportive remote environment - Unlimited vacation: Take time when you need it (and we really mean it!) - 401(k) retirement plan - Wellness stipend - Weekly meal stipend - Learning & Development stipend - Remote / WFH set-up stipend We strongly encourage candidates of all backgrounds to apply. We believe that our work is stronger with a variety of perspectives, and we’re eager to further diversify our company. If you have a background that you feel would make an impact at Phantom, please consider applying. We’re committed to building an inclusive, supportive place for you to do the best work of your career. By submitting your resume and application materials, you acknowledge and agree that Phantom Technologies, Inc. ("Phantom") collects and processes your personal information (including application materials, interview records, and related data) to evaluate your candidacy. Phantom may use AI-powered tools and third-party service providers for transcription, note-taking, scheduling, and other administrative tasks. Phantom does not sell your information and your materials will be handled securely and in accordance with applicable data protection laws.

Location: Foster City, CA Workplace: Hybrid Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About the role: Make Replit the single place where businesses can buy everything they need through their agents. As a Staff Software Engineer on Replit’s Money team, you’ll set technical direction and build the commerce platform that lets users discover, evaluate, purchase, and manage the products and services they need to build and run their businesses—without leaving Replit.   Replit already enables businesses to accept payments through integrations such as Stripe. This role builds on that foundation to expand what businesses can buy and accomplish through Replit Agent. You’ll design commerce experiences that combine the simplicity consumers expect with the controls enterprises need, making agent-assisted purchasing useful, trustworthy, and reliable.   You’ll own architecture and lead cross-team delivery across merchant and service-provider integrations, agent tools, purchasing workflows, and the lifecycle after a transaction. The challenge goes beyond executing a payment: agents need to understand what a user wants, present clear choices and costs, act within delegated authority, and verify that the purchase delivered the intended outcome. You’ll stay hands-on with design and code while aligning partners, mentoring engineers, and turning an ambitious product vision into incremental customer value. You will: - Set technical direction for Replit’s financial infrastructure, with an immediate focus on enterprise billing, spend controls, and financial correctness. - Build shared services for usage-based billing, pricing, credits, subscriptions, and entitlements so product teams can launch without rebuilding billing. - Automate enterprise contract lifecycles—from onboarding through amendments and renewals—keeping commercial terms, provisioned credits, and invoices in sync. - Build timely budget enforcement, alerts, and overrides that give customers control over spend without disrupting their hosted apps. - Make AI usage understandable: attribute costs to the right customer, workspace, user, or agent, including delegated work without double-counting. - Build reconciliation and audit trails that make balances and invoices explainable and help Finance catch discrepancies before customers do. - Simplify the billing stack through safe migrations that preserve balances, transaction history, and customer access. - Own production reliability through testing, observability, incident response, and safe recovery from duplicate events, delayed usage, and partial failures. - Stay hands-on while leading cross-team delivery, mentoring engineers, and partnering with Product, Finance, Sales, and Support. Required skills and experience: - A track record of Staff-level technical ownership: setting architecture and delivering complex initiatives across teams. - Deep experience building and operating production backend or distributed systems. - Strong fundamentals in API design, data modeling, databases, and event-driven architecture. - Sound judgment around transactions, consistency, concurrency, idempotency, and failure recovery. - Experience evolving live systems and migrating data without compromising correctness or availability. - Product judgment that balances customer needs, delivery speed, and long-term system quality. - Clear communication with technical and non-technical partners, including translating business requirements into system behavior. - Hands-on leadership through implementation, design reviews, mentoring, and production ownership. Preferred Qualifications - Experience with billing, payments, subscriptions, credits, entitlements, or other financial systems. - Experience with enterprise contracts, negotiated pricing, invoicing, or quote-to-cash automation. - Experience with high-volume usage metering, pricing calculations, or low-latency spend controls. - Experience building reconciliation, financial reporting, or auditable transaction histories with Finance and Accounting. - Experience integrating billing, payment, or CRM platforms, with judgment about what to build versus buy.   Bonus Points: - Experience with AI or cloud infrastructure billing, including variable costs and attribution across distributed workloads. - Experience building customer-facing spend visibility, budgets, or internal tools that reduce manual billing work. - Experience with cloud marketplace billing, payment recovery, or fraud and dispute workflows. - Familiarity with agentic commerce or delegated spending. These are additional strengths, not requirements. What we value: - Customer outcomes: success means a business can get what it needs through its agent, with clear costs and a verified result—not merely a completed API call. - User control and trust: agents act within explicit authority, surface consequential choices, and make purchases and ongoing commitments understandable. - Consumer simplicity and enterprise readiness: straightforward experiences should coexist with the controls organizations need. - End-to-end ownership: we own the experience from intent through purchase, fulfillment, and ongoing management. - Pragmatic technical leadership: we build on what exists, deliver incremental value, and invest in correctness and extensibility where they matter. - Clear collaboration: we document decisions, surface risks early, and help other teams and partners succeed. Full-Time Employee Benefits Include: 💰 Competitive Salary & Equity 💹 401(k) Program with a 4% match (US Only) ⚕️ Health, Dental, Vision and Life Insurance 🩼 Short Term and Long Term Disability 🚼 Paid Parental, Medical, Caregiver Leave 🏝 Flexible Time Off (FTO) + Holidays 🚗 Commuter Benefits (In-Office & US Only) 📱 Monthly Wellness Stipend 🧑‍💻 Autonomous Work Environment 🖥 In Office Set-Up Reimbursement (In-Office Only) 🚀 Quarterly Team Gatherings ☕ In Office Amenities (In-Office Only) Want to learn more about what we are up to? - Self-driving Company https://replit.com/blog/self-driving-company - Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale - AI Adoption https://replit.com/blog/ai-adoption - Build Open-Source Apps https://replit.com/build/open-source-app-builder   Interviewing + Culture at Replit - Operating Principles https://blog.replit.com/operating-principles - Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.

Location: Remote, Canada; Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role This position is 100% remote and open to candidates based in the United States and Canada who reside in the Pacific Time Zone (PST/PDT). GitLab is looking for an enthusiastic and strategic Business Development Representative (BDR) to join our growing Sales team. As a BDR at GitLab, you get the opportunity to lead the initial outreach to targeted accounts working in conjunction with the Field and Digital Marketing teams as well as the Sales and Customer Success teams. In this role you'll leverage creative marketing and sales tactics to prospect and engage with multiple buyer personas and roles to introduce GitLab's AI-powered DevSecOps platform. You'll be responsible for generating qualified meetings and pipeline for GitLab's Sales organization. Our BDRs come from a diverse background. Many have worked in closing roles previously or managed teams. We have an extensive onboarding and training program at GitLab and you'll be provided with necessary DevOps and GitLab knowledge to fulfill your role. What you’ll do Execute outbound prospecting initiatives to generate qualified meetings and pipeline in your assigned territory. Generate New Logo opportunities and Growth opportunities on existing customer accounts. Conduct high-level discovery conversations with target accounts to understand business needs, qualify opportunities, and create Sales Accepted Opportunities (SAOs). Meet or exceed monthly and quarterly BDR-sourced Sales Accepted Opportunity (SAO) targets (e.g., Stage 1 and Stage 3 opportunities) by consistently converting qualified prospects into opportunities. Research and prioritize target accounts using business and industry knowledge to identify key players, uncover compelling events, and develop tailored outreach strategies. Execute a multi-touch outreach cadence (call, email, social, etc.) to all prospects in your assigned territory using Outreach to maximize engagement and conversion rates. Manage, track, and accurately report all prospecting activities and pipeline in Salesforce to provide clear visibility into performance and forecast. Collaborate with Field, Corporate, and Digital Marketing, Sales, and Customer Success teams to build targeted account lists, campaigns, and call strategies. Attend regional marketing events to engage participants, generate leads, and drive qualified Sales Accepted Opportunities (SAOs). Document and continuously improve Business Development Representative processes in the GitLab handbook in partnership with your Business Development Manager. Mentor new BDR hires to help them ramp quickly and navigate key accounts. What you’ll bring Previous tech industry experience in an outbound sales development role is required. Positive and energetic phone skills, excellent listening skills, strong writing skills. Ability to prioritize tasks, manage a high volume of outreach, and consistently follow through on prospecting activities. Proven experience taking initiative, persisting through setbacks, and independently driving projects or activities through to successful outcomes. Alignment with our values and working in accordance with those values. Knowledge of business process, roles, and organizational structure. Proficiency in using Salesforce, Sales Navigator, and Outreach or similar prospecting and sequencing tools. The ability to travel for events such as trainings, team offsites, customer meetings, etc. Proficiency in English, our company language, is required for effective communication. About the team As part of GitLab's growing Sales team, you will work closely with the Field and Digital Marketing teams, as well as the Sales and Customer Success teams. Our BDRs come from diverse backgrounds, and we provide extensive onboarding and training so you have the DevOps and GitLab knowledge you need to succeed. You'll partner with Account Executives, working fully remote and distributed across multiple U.S. time zones, collaborating asynchronously through GitLab, video calls, and shared playbooks. This role provides a clear path for advancing to an Account Executive position within GitLab. Remote-Global The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $74,200 — $84,000 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

OpenAI is looking for a Data Scientist to measure AI agent security risks controls and cybersecurity product outcomes.

Location: Remote, Canada; Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role This position is 100% remote and will be based in the US and Canada. GitLab is looking for an enthusiastic and strategic Business Development Representative (BDR) to join our growing Sales team. As a BDR at GitLab, you get the opportunity to lead the initial outreach to targeted accounts working in conjunction with the Field and Digital Marketing teams as well as the Sales and Customer Success teams. In this role you'll leverage creative marketing and sales tactics to prospect and engage with multiple buyer personas and roles to introduce GitLab's AI-powered DevSecOps platform. You'll be responsible for generating qualified meetings and pipeline for GitLab's Sales organization. Our BDRs come from a diverse background. Many have worked in closing roles previously or managed teams. We have an extensive onboarding and training program at GitLab and you'll be provided with necessary DevOps and GitLab knowledge to fulfill your role. What you’ll do Execute outbound prospecting initiatives to generate qualified meetings and pipeline in your assigned territory. Generate New Logo opportunities and Growth opportunities on existing customer accounts. Conduct high-level discovery conversations with target accounts to understand business needs, qualify opportunities, and create Sales Accepted Opportunities (SAOs). Meet or exceed monthly and quarterly BDR-sourced Sales Accepted Opportunity (SAO) targets (e.g., Stage 1 and Stage 3 opportunities) by consistently converting qualified prospects into opportunities. Research and prioritize target accounts using business and industry knowledge to identify key players, uncover compelling events, and develop tailored outreach strategies. Execute a multi-touch outreach cadence (call, email, social, etc.) to all prospects in your assigned territory using Outreach to maximize engagement and conversion rates. Manage, track, and accurately report all prospecting activities and pipeline in Salesforce to provide clear visibility into performance and forecast. Collaborate with Field, Corporate, and Digital Marketing, Sales, and Customer Success teams to build targeted account lists, campaigns, and call strategies. Attend regional marketing events to engage participants, generate leads, and drive qualified Sales Accepted Opportunities (SAOs). Document and continuously improve Business Development Representative processes in the GitLab handbook in partnership with your Business Development Manager. Mentor new BDR hires to help them ramp quickly and navigate key accounts. What you’ll bring Previous tech industry experience in an outbound sales development role is required. Experience selling into or supporting the Financial Services (FINS) industry is preferred. Positive and energetic phone skills, excellent listening skills, strong writing skills. Ability to prioritize tasks, manage a high volume of outreach, and consistently follow through on prospecting activities. Proven experience taking initiative, persisting through setbacks, and independently driving projects or activities through to successful outcomes. Alignment with our values and working in accordance with those values. Knowledge of business process, roles, and organizational structure. Proficiency in using Salesforce, Sales Navigator, and Outreach or similar prospecting and sequencing tools. The ability to travel for events such as trainings, team offsites, customer meetings, etc. Proficiency in English, our company language, is required for effective communication. About the team As part of GitLab's growing Sales team, you will work closely with the Field and Digital Marketing teams, as well as the Sales and Customer Success teams. Our BDRs come from diverse backgrounds, and we provide extensive onboarding and training so you have the DevOps and GitLab knowledge you need to succeed. You'll partner with Account Executives, working fully remote and distributed across multiple U.S. time zones, collaborating asynchronously through GitLab, video calls, and shared playbooks. This role provides a clear path for advancing to an Account Executive position within GitLab. Remote-Global The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $74,200 — $84,000 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Berlin, Germany; Helsinki, Finland About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Our mission is to transform the way people shop and eat, connecting consumers, restaurants, shops, and riders to bring the neighbourhood to their door. We're redefining convenience by giving customers the ability to buy what they want, as they want it, when and where they want it. Deliveroo is a technology-driven company at the forefront of one of the world's most dynamic industries. We are a relatively small team making a very large impact, moving fast, valuing ownership, and tackling some of the most interesting challenges in global commerce. We're driven by innovation, autonomy, and the ambition to deliver exceptional experiences for our customers, partners, and riders alike. What You'll Be Doing You will own frontline operational performance across two closely linked parts of Deliveroo's customer support network: an in-house Global Escalations team of around 50 agents based across the UK and Georgia, and the outsourced network delivering support on our behalf through three BPO partners and three Shared Service Centres, circa 1,500 agents across multiple locations, including the team leads and ops managers embedded within those outsourced functions. Global Escalations sits at the heart of Deliveroo's most critical customer moments. The team manages our most sensitive, high-risk, and high-impact contacts, including complaints escalated to the Executive team. As the leader directly accountable for this recovery-focused centre of excellence, you will ensure the team operates with exceptional skill, judgement, and empathy, protecting Deliveroo's reputation, driving improvement through root cause analysis, and embedding a culture of integrity and customer-first recovery across the organisation. For the outsourced network, you own how performance is delivered day to day, working closely with the team leads and ops managers embedded in each BPO and Shared Service Centre, not just the vendor relationship at arm's length. You own the operational rigour needed to make the network the best in class, from an experience and consistency perspective, across every market it supports. Your key objective is to drive qualitative improvements to the customer experience, measured through CSAT, while balancing cost metrics like average handling time (AHT) and refund costs, rather than trading one off against the other. You will be the voice of Support to Deliveroo's market General Managers, taking full accountability for the Support experience in your markets, and you will partner closely with cross-functional Support & Operations teams, including Workforce Management, Training, Quality, and Policy, to drive initiatives that positively impact all three sides of the marketplace: customers, riders, and merchants. You Will… Own frontline operational performance delivered through the in-house Global Escalations team (UK and Georgia) and the outsourced network (3 BPOs, 3 Shared Service Centres, circa 1,500 agents), including the team leads and ops managers within those outsourced functions Lead and develop the Global Escalations team directly, managing our most sensitive and reputation-critical contacts with judgement, empathy, and rigorous root cause analysis Drive qualitative improvements to the customer experience, tracked through CSAT, while balancing cost metrics like AHT and refund costs Act as the voice of Support to Deliveroo market GMs, taking full accountability for the Support experience in your markets and representing their priorities back into the function Partner with Support & Operations cross-functional teams, including Workforce Management, Training, Quality, and Policy, to drive initiatives that improve the experience for customers, riders, and merchants Design and run performance frameworks that hold BPO and SSC team leads and ops managers accountable for quality, SLA adherence, and CSAT, fostering a culture of partnership rather than pure oversight Standardise processes and playbooks across outsourced partners and sites where it drives consistency, while respecting genuine market and site-specific differences Diagnose and help bring down attrition and quality issues across the outsourced network, working with BPO and SSC leadership on the retention, engagement, and workforce planning changes needed Partner with Product and Technology to shape the roadmap for customer support systems and channel strategy, identifying opportunities to enhance efficiency and automation across both in-house and outsourced teams Build and maintain strong relationships with stakeholders across HR, Legal, and Policy to ensure service delivery evolves in line with business priorities Drive data-informed improvement through analysis of contact drivers, escalation themes, and customer sentiment, translating insight into action for both Global Escalations and the outsourced network Represent the function at relevant Weekly Business Reviews and senior forums, providing visibility on performance, risk, and recovery across both the in-house team and the outsourced network Participate in the 24/7 Leadership Team on-call rota Shape functional strategy and set OKRs for contact centre Support across Deliveroo markets, growing the remit from directing your own team to leading leaders, in line with DoorDash's Team Management career framework Grow and develop the managers and leaders within your network, including Team Leads inside Global Escalations and the team leads and ops managers at each BPO and Shared Service Centre, building the next generation of people leaders Our humble expectations Extensive contact centre, BPO, or shared service centre leadership experience in a fast-paced, consumer-facing environment Proven experience managing outsourced or vendor relationships at scale, including the team lead and ops manager layer embedded within partner organisations, not just the commercial relationship Experience leading escalations or complaint handling in a reputation-sensitive environment, with strong judgement and the ability to drive recovery from the most sensitive customer moments A track record of bringing consistency and governance across multiple outsourced partners while respecting genuine local and market differences Experience diagnosing and reducing attrition while improving quality, in a large-scale, multi-site support operation A data-driven approach to balancing customer experience (CSAT) against cost metrics such as AHT and refund rate, without trading one off blindly against the other Experience representing a support or operations function to senior commercial stakeholders, such as General Managers or market leadership, taking full accountability for their experience of the function Experience partnering with cross-functional teams such as Workforce Management, Training, Quality, and Policy to drive improvements across a multi-sided marketplace Exceptional stakeholder management and communication skills, with the ability to influence senior leaders and work cross-functionally with Product, Legal, Policy, and People teams Strong analytical ability, comfortable turning contact driver, escalation, and sentiment data into action Strong people leadership skills, with experience building and developing a dispersed in-house team and driving performance indirectly through partner leadership A self-starter mindset, a can-do attitude, and willingness to be hands-on in a fast-moving, multi-geography environment Proven strategic mindset with a track record of shaping and executing operational strategies across multiple markets and vendors Deep operational understanding, including customer service design, vendor management, and process optimisation Demonstrated ability to deliver results in high-volume, complex environments with multiple priorities Experience partnering with Product and Tech to drive tooling, system, and automation improvements A mindset focused on continuous improvement, customer advocacy, and operational excellence Demonstrated ability to operate at a 'leads leaders' level per DoorDash's Levels and Expectations framework (Team Management track): shaping strategy and OKRs beyond your own team, and developing managers who in turn develop their own teams Meets the senior people-leadership bar DoorDash expects at this level: effectively leads a high-performing team, fosters a culture of belonging and engagement, and takes full accountability for the people outcomes of a large, dispersed organisation Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: Dubai, United Arab Emirates; London, United Kingdom Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Why Deliveroo? Our mission is to transform the way people shop and eat, connecting consumers, restaurants, shops, and riders to bring the neighbourhood to their door. We're redefining convenience by giving customers the ability to buy what they want, as they want it, when and where they want it. Deliveroo is a technology-driven company at the forefront of one of the world's most dynamic industries. We are a relatively small team making a very large impact, moving fast, valuing ownership, and tackling some of the most interesting challenges in global commerce. We're driven by innovation, autonomy, and the ambition to deliver exceptional experiences for our customers, partners, and riders alike. What You'll Be Doing You will own frontline operational performance across two closely linked parts of Deliveroo's customer support network: an in-house Global Escalations team of around 50 agents based across the UK and Georgia, and the outsourced network delivering support on our behalf through three BPO partners and three Shared Service Centres, circa 1,500 agents across multiple locations, including the team leads and ops managers embedded within those outsourced functions. Global Escalations sits at the heart of Deliveroo's most critical customer moments. The team manages our most sensitive, high-risk, and high-impact contacts, including complaints escalated to the Executive team. As the leader directly accountable for this recovery-focused centre of excellence, you will ensure the team operates with exceptional skill, judgement, and empathy, protecting Deliveroo's reputation, driving improvement through root cause analysis, and embedding a culture of integrity and customer-first recovery across the organisation. For the outsourced network, you own how performance is delivered day to day, working closely with the team leads and ops managers embedded in each BPO and Shared Service Centre, not just the vendor relationship at arm's length. You own the operational rigour needed to make the network the best in class, from an experience and consistency perspective, across every market it supports. Your key objective is to drive qualitative improvements to the customer experience, measured through CSAT, while balancing cost metrics like average handling time (AHT) and refund costs, rather than trading one off against the other. You will be the voice of Support to Deliveroo's market General Managers, taking full accountability for the Support experience in your markets, and you will partner closely with cross-functional Support & Operations teams, including Workforce Management, Training, Quality, and Policy, to drive initiatives that positively impact all three sides of the marketplace: customers, riders, and merchants. You Will… Own frontline operational performance delivered through the in-house Global Escalations team (UK and Georgia) and the outsourced network (3 BPOs, 3 Shared Service Centres, circa 1,500 agents), including the team leads and ops managers within those outsourced functions Lead and develop the Global Escalations team directly, managing our most sensitive and reputation-critical contacts with judgement, empathy, and rigorous root cause analysis Drive qualitative improvements to the customer experience, tracked through CSAT, while balancing cost metrics like AHT and refund costs Act as the voice of Support to Deliveroo market GMs, taking full accountability for the Support experience in your markets and representing their priorities back into the function Partner with Support & Operations cross-functional teams, including Workforce Management, Training, Quality, and Policy, to drive initiatives that improve the experience for customers, riders, and merchants Design and run performance frameworks that hold BPO and SSC team leads and ops managers accountable for quality, SLA adherence, and CSAT, fostering a culture of partnership rather than pure oversight Standardise processes and playbooks across outsourced partners and sites where it drives consistency, while respecting genuine market and site-specific differences Diagnose and help bring down attrition and quality issues across the outsourced network, working with BPO and SSC leadership on the retention, engagement, and workforce planning changes needed Partner with Product and Technology to shape the roadmap for customer support systems and channel strategy, identifying opportunities to enhance efficiency and automation across both in-house and outsourced teams Build and maintain strong relationships with stakeholders across HR, Legal, and Policy to ensure service delivery evolves in line with business priorities Drive data-informed improvement through analysis of contact drivers, escalation themes, and customer sentiment, translating insight into action for both Global Escalations and the outsourced network Represent the function at relevant Weekly Business Reviews and senior forums, providing visibility on performance, risk, and recovery across both the in-house team and the outsourced network Participate in the 24/7 Leadership Team on-call rota Shape functional strategy and set OKRs for contact centre Support across Deliveroo markets, growing the remit from directing your own team to leading leaders, in line with DoorDash's Team Management career framework Grow and develop the managers and leaders within your network, including Team Leads inside Global Escalations and the team leads and ops managers at each BPO and Shared Service Centre, building the next generation of people leaders Skills & Experience You'll Need Extensive contact centre, BPO, or shared service centre leadership experience in a fast-paced, consumer-facing environment Proven experience managing outsourced or vendor relationships at scale, including the team lead and ops manager layer embedded within partner organisations, not just the commercial relationship Experience leading escalations or complaint handling in a reputation-sensitive environment, with strong judgement and the ability to drive recovery from the most sensitive customer moments A track record of bringing consistency and governance across multiple outsourced partners while respecting genuine local and market differences Experience diagnosing and reducing attrition while improving quality, in a large-scale, multi-site support operation A data-driven approach to balancing customer experience (CSAT) against cost metrics such as AHT and refund rate, without trading one off blindly against the other Experience representing a support or operations function to senior commercial stakeholders, such as General Managers or market leadership, taking full accountability for their experience of the function Experience partnering with cross-functional teams such as Workforce Management, Training, Quality, and Policy to drive improvements across a multi-sided marketplace Exceptional stakeholder management and communication skills, with the ability to influence senior leaders and work cross-functionally with Product, Legal, Policy, and People teams Strong analytical ability, comfortable turning contact driver, escalation, and sentiment data into action Strong people leadership skills, with experience building and developing a dispersed in-house team and driving performance indirectly through partner leadership A self-starter mindset, a can-do attitude, and willingness to be hands-on in a fast-moving, multi-geography environment Proven strategic mindset with a track record of shaping and executing operational strategies across multiple markets and vendors Deep operational understanding, including customer service design, vendor management, and process optimisation Demonstrated ability to deliver results in high-volume, complex environments with multiple priorities Experience partnering with Product and Tech to drive tooling, system, and automation improvements A mindset focused on continuous improvement, customer advocacy, and operational excellence Demonstrated ability to operate at a 'leads leaders' level per DoorDash's Levels and Expectations framework (Team Management track): shaping strategy and OKRs beyond your own team, and developing managers who in turn develop their own teams Meets the senior people-leadership bar DoorDash expects at this level: effectively leads a high-performing team, fosters a culture of belonging and engagement, and takes full accountability for the people outcomes of a large, dispersed organisation Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: London About us The Financial Times is one of the world’s leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide. At the FT, curiosity thrives and ambitious thinking is rewarded. Here, you’re given the chance to reach millions, create work that matters and deliver impartial journalism in a polarised world. In our warm, collaborative culture, you’ll connect with a diverse community of experts who support your growth, career aspirations and wellbeing. Your future at the FT will be filled with opportunities that challenge and inspire you. With no fixed path, you’ll discover new skills and forge a career that can take you anywhere. Build a newsworthy career at the FT. Our commitment to inclusion and fairness We believe everyone should have a fair opportunity to contribute, succeed, and reach their full potential. That means ensuring everyone is heard, respected, and valued, while identifying and removing barriers that may get in the way. Our commitment is to be an employer role model, grounded in inclusion and fairness for all. We want every application to receive fair and thoughtful consideration; therefore, all applications are reviewed by a member of our recruitment team, not by AI. The role We're looking for a Marketing Automation Journey Lead to join our Reader Revenue Group and play a key role in shaping how we engage with customers across their lifecycle. As our Consumer and B2B subscription businesses evolve towards a more sophisticated, customer-led approach to growth, engagement and retention, Marketing Automation plays a critical role in delivering relevant, connected and effective customer experiences. Our Marketing Automation teams operate as a Centre of Excellence, bringing together journey expertise, platform capabilities, experimentation, personalisation and measurement to drive customer and commercial value. Reporting to the Head of Marketing Automation (Consumer or B2B), you'll be responsible for ensuring we're automating and improving the right customer experiences. Sitting between lifecycle strategy and execution, this is a journey architecture, orchestration and optimisation role. You'll partner closely with Lifecycle Marketing and other collaborators to understand customer needs and commercial objectives, translating these into effective automated experiences. You'll take a comprehensive view of the automated journey portfolio, finding opportunities to improve how journeys, campaigns, triggers and customer or account states work together. You'll assess existing activity, identify gaps or overlaps, and recommend whether journeys should be optimised, extended, redesigned, consolidated or retired. Rather than focusing primarily on building individual campaigns, you'll lead the thinking behind journey design and optimisation, developing actionable recommendations and coordinating delivery through Marketing Automation Specialists and Executives. You'll also work closely with your counterpart in the Consumer or B2B Marketing Automation team, sharing expertise and helping establish consistent standards, experimentation approaches and guidelines across the Centre of Excellence. This is an opportunity to have a meaningful impact on the FT's customer experience, ensuring automated journeys are connected, measurable and continuously improving. Key responsibilities Journey architecture and orchestration Partner with Lifecycle Marketing and other collaborators to understand business objectives, customer needs, target audiences and lifecycle challenges. Translate strategic briefs into effective automation opportunities, challenging proposed solutions where necessary to address the underlying customer or commercial problem. Maintain a comprehensive view of the automated journey portfolio, ensuring journeys, campaigns, triggers and customer or account states work together coherently. Map and visualise customer journeys, identifying gaps, overlaps, friction and opportunities to improve reach, relevance and effectiveness. Determine whether objectives are best achieved by optimising existing journeys, introducing new pathways, adjusting triggers, content or sequencing, or retiring existing activity. Design automated experiences using appropriate audiences, channels, behavioural signals, personalisation, decisioning and timing. Define journey sequencing, eligibility, hierarchy and suppression rules to handle interactions between customer experiences. Work with Data, Technology, Creative and Marketing Automation colleagues to translate journey designs into delivered experiences. Portfolio optimisation and prioritisation Own and maintain the journey opportunity and optimisation roadmap, prioritising activity according to customer and commercial impact, reach, effort and strategic importance. Regularly audit automated journeys to find opportunities for improvement, redesign, consolidation or retirement. Investigate underlying audience, data, design and execution issues to understand journey performance. Find opportunities to improve customer experiences through behavioural triggers, segmentation, personalisation and multichannel orchestration. Ensure journeys are continuously reviewed and optimised rather than treated as one-off launches. Work with the Head of Marketing Automation to align optimisation priorities with the wider strategy and available capacity. Measurement, testing and learning Establish clear objectives, KPIs and measurement approaches for significant journey interventions. Incorporate testing and experimentation into journey design, including hypotheses, control groups and learning objectives where appropriate. Use customer, account, behavioural and commercial data to assess journey effectiveness and find opportunities. Evaluate broader journey outcomes alongside individual campaign performance, focusing on measurable customer and commercial impact. Translate analysis and experimentation into actionable recommendations and future improvements. Contribute to shared learning, measurement frameworks and procedures across the Centre of Excellence. Delivery leadership and collaboration Translate journey recommendations into clear, actionable briefs for Marketing Automation Specialists and Executives. Work with delivery teams to define audience requirements, triggers, branching logic, personalisation, sequencing, testing and data dependencies. Provide architectural direction, reviewing implementation proposals and identifying risks or opportunities for improvement. Coach and support colleagues in journey design, optimisation and effective use of automation capabilities. Collaborate with Consumer and B2B counterparts to share expertise, find opportunities and develop consistent approaches. Contribute to Centre of Excellence playbooks and standards for journey design, testing, personalisation and orchestration. Platform and capability development Apply a strong understanding of marketing automation and customer data platforms to design effective journeys. Find opportunities to make better use of existing automation capabilities and work with technical colleagues where further development may be required. Combine customer and account data, behavioural signals, segmentation and decisioning to improve relevance and effectiveness. Support the development and adoption of scalable, reusable Marketing Automation standards and ways of working. Required skills and experience Significant experience in marketing automation, CRM, lifecycle marketing or a closely related field. Strong expertise in customer journey architecture, design and orchestration, with the ability to think across interconnected customer experiences rather than individual campaigns. Experience handling or optimising a portfolio of automated journeys, identifying gaps, dependencies and opportunities for improvement. Ability to translate customer and commercial challenges into clear journey strategies and practical automation solutions. Strong understanding of automation principles, including triggers, segmentation, personalisation, decisioning, channel selection, frequency and journey sequencing. Excellent analytical and problem-solving skills, with experience using customer, behavioural and commercial data to improve outcomes. Experience developing testing and experimentation approaches and applying insights to journey optimisation. Commercial awareness and an understanding of how automated journeys contribute to acquisition, conversion, onboarding, engagement, retention and customer value. Ability to map, visualise and explain sophisticated customer journeys to collaborators with varying levels of technical expertise. Strong relationship management, collaboration and influencing skills, including confidence challenging briefs and recommending alternative approaches. Experience coaching or mentoring colleagues and supporting the development of others. Excellent organisational skills, with the ability to prioritise contending opportunities and make evidence-based recommendations. Sufficient technical and platform knowledge to understand implementation requirements, identify dependencies and challenge proposed solutions. Desirable Experience in subscription, digital media, recurring revenue or other customer lifecycle businesses. Familiarity with sophisticated marketing automation or customer data platforms such as Bloomreach, Salesforce Marketing Cloud, Marketo or equivalent. Experience with behavioural decisioning, next-best-action, dynamic content or advanced personalisation. Experience designing or optimising multichannel journeys across email, onsite and other digital channels. Knowledge of account-based marketing, multi-contact buying journeys or complex B2B customer relationships. Experience developing reusable journey frameworks, playbooks or operating standards. Experience working across B2C and B2B audiences or within a Centre of Excellence. What's in it for you? Our benefits Our benefits vary by location but we are committed to providing best-in-class perks across all our offices. These include generous annual leave, medical cover, inclusive parental leave packages, subsidised gym memberships and opportunities to give back to the community. Full details of our benefits are available here . We currently operate a hybrid model which requires staff to work onsite 50% of the time, subject to role requirements & regular review. While flexible working requests will be considered, not all patterns are suitable for all roles. We believe this balanced approach supports flexibility and protects our culture, making collaboration and communication easier, building stronger relationships and team cohesion, and supporting peer learning. We reserve discretion on reasonable notice to change this approach either generally or for specific individuals or teams. Accessibility We are a disability confident employer and Valuable 500 signatory. Please let us know if you require any reasonable adjustments/personalisation as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements or have any questions, email talent@ft.com and a member of our team will be happy to help. Further information At the FT, we embrace innovation and the use of technology and appreciate that individuals may use AI tools as part of their job application process. Whilst we are happy for you to use AI to assist with your application, it is essential that all information provided is authentic and accurately represents your skills, experience, and qualifications. Candidates should be aware that the use of AI throughout the application process may be monitored to ensure a fair and transparent hiring process for all. Please beware of fraudulent job postings and offers claiming to be from the Financial Times. All legitimate opportunities will direct you to apply through the official Financial Times careers site, and the FT will never ask for financial information, payments, or referrals to third parties during the hiring process. If you have any concerns about the legitimacy of a job posting or suspect any scam activity, please contact talent@ft.com . Interested in the FT but don’t see the right role yet? Join our Talent Community to receive exclusive updates, featured jobs, and insights into working at the FT.

Location: New York Office; New York The Total Rewards team at Chainalysis shapes how we compensate, support, and invest in our people globally. Sitting within the People function, the team owns compensation programs, benefits strategies, and employee wellbeing initiatives across every location where we operate. As Chainalysis grows and the Web3 industry evolves, the team plays a central role in attracting and retaining top talent through market-competitive, fair, and transparent rewards programs. The Director, Total Rewards will lead the development and execution of compensation and benefits strategies across our global footprint. This role owns salary structures, job architecture, incentive plans, equity programs, and benefits. The Director will partner with senior leadership, Revenue Operations, and cross-functional teams to align rewards programs with business objectives. This is a US-based position with global scope. In this role, you’ll: - Review, refine, and execute a Total Rewards strategy aligned with business objectives in the Web3 industry - Partner with leadership to align compensation and benefits programs with business growth and competitive market position - Drive data-informed decision-making through market analysis and industry benchmarking - Own all global compensation programs and frameworks, including salary structures, job architecture, annual incentive plans, and salary, bonus, and equity review processes - Lead the assessment, refinement, and maturation of global job architecture and leveling frameworks, including addressing legacy inconsistencies and role evolution - Develop and maintain market pricing methodologies that reflect the dynamics of the Web3 industry - Promote pay equity and transparency across all locations - Oversee executive compensation programs and manage Compensation Committee meetings in partnership with Legal and the Head of People - Advise Revenue Operations and Sales Leadership on the design, governance, and evolution of global Sales Compensation plans - Design and implement benefits strategies that enhance employee wellbeing and reflect company values - Manage vendor relationships, including global and in-country brokers, for all company-sponsored benefit plans - Design and deploy time off, leave policies, and ancillary benefits aligned with company strategy - Maintain regulatory compliance across all global jurisdictions - Build and deliver training and communications so leaders and employees understand and value total rewards offerings - Develop feedback mechanisms to continuously improve total rewards approaches - Lead and develop a small team of compensation and benefits professionals - Foster a business-centered approach that balances flexibility and agility with consistent principles We’re looking for candidates who have: - 10+ years of progressive experience in total rewards, with at least 5 years in leadership roles - Proven track record developing and implementing global compensation and benefits strategies - Experience managing executive compensation programs and supporting compensation committees - Demonstrated ability to build and scale programs in high-growth, fast-paced environments - International benefits experience across multiple countries and regions - Deep understanding of global compensation practices, job architecture, and salary structures - Strong financial acumen and analytical skills for budgeting and forecasting - Knowledge of regulatory requirements across multiple jurisdictions - Excellent communication skills with the ability to translate complex concepts for diverse audiences Nice to have experience: - Experience with equity compensation programs and incentive plan design in the Web3 or technology industry - Background in building total rewards programs at companies undergoing rapid scaling - Experience advising on sales compensation plan design and governance AI at Chainalysis AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it. AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before. About Chainalysis Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation. You belong here.  At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture. We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.

Location: Lima - Perú Technical Lead (Composites Engineering & Product Development) Location: Lima, Peru (Cercado de Lima Plant) Reporting to: Site Manager Direct Reports: Product Designer, Assistant Product Designers (2), Estimators (2) About Bradken Bradken is a global leader in innovative wear solutions and custom-engineered products for the resources sector. For our more than 3,000 people, that global reach creates opportunities to share expertise, solve meaningful challenges and grow through new experiences. Together, we help the resources sector sustainably advance society. About the Role This is a high-impact leadership opportunity for an experienced engineering professional who combines deep technical expertise with the ability to drive innovation, influence stakeholders, and develop high-performing teams. As the Technical Lead, Composites Engineering & Product Development , you will serve as the technical authority for Bradken's Lima composites operation, leading product design, manufacturing optimisation, cost estimation strategy, technical innovation, and knowledge transfer initiatives across the global business. This role is critical to preserving and advancing Bradken's composite wear technology capability. You will work closely with teams across Peru, Canada, India, and Australia , partnering with manufacturing, engineering, commercial, and operational leaders to develop new products, optimise processes, support strategic growth projects, and strengthen Bradken's technical position in the market. We are seeking a hands-on technical leader who can bring proven expertise from mining wear products, rubber composites, mineral processing equipment, liners, engineered rubber products, or similar heavy industrial manufacturing environments. Please Note: Professional working proficiency in both English and Spanish is essential. The successful candidate will regularly engage with global engineering, manufacturing, and commercial teams across multiple regions. Candidates should be comfortable participating in technical discussions, presentations, and problem-solving sessions in English. Applications must be submitted in English, and candidates will be assessed on their ability to communicate effectively in both English and Spanish throughout the recruitment process. In This Role, You Will Technical Leadership & Product Development Lead the technical function for Bradken's composites operation, ensuring products meet customer requirements, engineering standards, manufacturing capabilities, and commercial objectives. Drive product development, design validation, technical reviews, manufacturability assessments, and continuous product improvement initiatives. Work closely with regional and global engineering teams to support composite product development and deployment across Bradken operations. Lead technical investigations, root cause analysis, and complex problem-solving activities affecting product performance, quality, manufacturing efficiency, or customer outcomes. Identify and implement new technologies, materials, processes, and engineering solutions that improve productivity, quality, and competitiveness. Support technical engagement with key mining customers, helping to understand operational challenges and develop fit-for-purpose solutions. Manufacturing Excellence & Innovation Partner closely with production, quality, and engineering teams to optimise manufacturing processes and improve operational performance. Evaluate new manufacturing methods, technologies, materials, and equipment to drive continuous improvement. Ensure product designs are aligned with manufacturing capabilities and support efficient production outcomes. Support process standardisation, knowledge transfer, and best-practice implementation across global operations. Contribute technical expertise to strategic CAPEX and site expansion projects. Costing, Estimation & Commercial Support Provide technical leadership to the estimation function, ensuring accurate costing methodologies, manufacturing assumptions, and lead-time assessments. Support quotation development through technical reviews, risk assessment, material selection, and production planning considerations. Drive cost optimisation initiatives while maintaining product performance, quality, and customer expectations. Collaborate with commercial teams to strengthen Bradken's value proposition and competitive position. Leadership & Capability Development Lead, coach, and develop a team of product design and estimation professionals. Foster a culture of accountability, innovation, collaboration, continuous improvement, and customer focus. Support knowledge retention and technical capability growth across the business. Build strong relationships across engineering, operations, sales, supply chain, and customer groups globally. What You'll Bring Essential Bachelor's degree or Technical Degree in Mechanical Engineering, Metallurgical Engineering, Manufacturing Engineering, or a related discipline. 8+ years of experience within mining, mineral processing, rubber, composites, wear products, heavy manufacturing, industrial engineering, or similar technical environments. Demonstrated leadership experience managing technical, engineering, design, or manufacturing teams. Proven expertise in product development, engineering design, manufacturing processes, and technical problem solving. Experience interpreting engineering drawings, specifications, CAD models, and manufacturing documentation. Strong understanding of manufacturing environments and process optimisation methodologies. Experience supporting customers through technical solutions, product performance improvements, or engineering consulting. Strong project management and stakeholder engagement capabilities. Full professional proficiency in English and Spanish. Highly Desirable Direct experience with: Mining wear products Mill liners Rubber products Composite wear solutions Mineral processing equipment Engineered industrial products Experience working for leading organisations within mining consumables, wear solutions, process plant equipment, rubber manufacturing, or related sectors. Lean Manufacturing, Six Sigma, Continuous Improvement, or Operational Excellence certification. Master's degree in Engineering, Technology Management, or Business Management. Experience supporting global operations and cross-regional technical teams. Success in This Role The successful candidate will be recognised as a trusted technical leader who can: Bring deep technical expertise and credibility to the business. Accelerate innovation and process improvement. Mentor and develop technical talent. Strengthen knowledge transfer across global operations. Improve manufacturing efficiency and cost competitiveness. Support growth through new products, new technologies, and customer-focused solutions. Build strong partnerships across engineering, operations, commercial teams, and customers. Work Environment This is an onsite leadership role based at Bradken's Lima manufacturing operation. Occasional domestic or international travel may be required to support: Customer visits Technical reviews Manufacturing collaborations Knowledge transfer initiatives Global engineering projects Operational improvement programs Applicants must have the legal right to work in Peru. Bradken is unable to provide visa or work permit sponsorship for this position. Why Join Bradken? At Bradken, you'll do work that matters. Whatever your role, your contribution helps solve real challenges for our customers and supports safer, more efficient and more sustainable resource operations. This role offers a unique opportunity to influence the future of Bradken's composites technology capability while collaborating with engineering and operational leaders across multiple regions. You'll join a company that values technical excellence, innovation, continuous improvement, and collaboration, while providing opportunities to build a truly global career. We Offer A safety-first culture Annual Salary Bonus Competitive pay and benefits Global career opportunities Exposure to international engineering and manufacturing teams Learning and development opportunities Educational Reimbursement Opportunities Employee Assistance Program for you and your family (Private Psychology service available 24/7 covered 100%) Inclusive and collaborative work environment Opportunity to contribute to strategic growth and transformation initiatives Our Hiring Process As part of our selection process, we may invite you to complete a one-way video screening at a time that works for you. This helps us provide a fair and consistent experience when working across locations and time zones. If you require an adjustment or alternative format at any stage, please let us know. Before commencing employment, you will be required to complete a psychometric assessment and a pre-employment medical, including drug and alcohol testing. We respectfully request no recruitment agency approaches. Bradken is an Equal Opportunity Employer. We are committed to providing a diverse, inclusive, engaging and flexible environment for our people. All employment decisions are based on merit, competence, performance, and business needs.

Location: San Francisco; New York Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. THE ROLE Checkout.com http://Checkout.com is looking for a Director, Strategic Account Management to lead the strategy, performance and growth of a portfolio of our most critical clients. This is a leadership opportunity for an experienced commercial operator who can build trusted merchant relationships, develop a high-performing account management team and turn portfolio insight into sustainable growth. You will help Checkout.com http://Checkout.com become the partner of choice for strategic accounts through exceptional value, expertise and commitment, while setting the direction for account planning, execution and performance. You will represent the voice of strategic clients across Checkout.com http://Checkout.com, influence senior internal stakeholders and bring together the right teams to solve complex challenges, unlock expansion opportunities and strengthen long-term partnerships. HOW YOU’LL MAKE AN IMPACT - Portfolio strategy and growth: Own the strategy for a portfolio of strategic accounts. Anticipate long-term merchant needs and identify opportunities to increase processing volume, net revenue, retention, share of wallet, product adoption and client value. - People leadership: Lead, coach and develop a team of Strategic Account Managers. Set clear expectations, support career development and build a culture of accountability, collaboration and high performance. - Commercial and operational ownership: Set portfolio objectives, forecasts and performance indicators. Use data and commercial judgement to create scalable ways of working across account planning, forecasting, escalation management and performance reviews. - Senior client engagement: Build trusted, multi-level relationships with senior client stakeholders and functional leaders. Create strong senior-level engagement, establish Checkout.com http://Checkout.com as a long-term strategic partner and personally engage where relationships, risk or growth opportunities require additional leadership. - Strategic planning and governance: Set the standard for account plans, strategic business reviews and joint planning with merchants. Ensure priorities, complex challenges, risks and opportunities are aligned and actively managed across relevant regions and functions. - Cross-functional leadership: Mobilise Product, Operations, Legal, Risk, Finance, Data Science and other teams around portfolio priorities. Lead coordinated responses to complex merchant challenges, remove internal blockers and improve the end-to-end client experience. - Product, market and business influence: Bring structured client insight and market intelligence into Checkout.com http://Checkout.com. Influence product and service priorities by connecting client needs, payments trends, competitive dynamics and regulatory developments to actionable recommendations. - Leadership contribution: Help shape how Checkout.com http://Checkout.com manages and grows its most important client relationships, strengthens its position as a partner of choice and scales a consistent, high-value merchant experience. WHAT WE’RE LOOKING FOR - Significant experience leading strategic or enterprise account management, customer success or commercial teams in a B2B environment, ideally within FinTech, payments, technology or another complex, high-growth industry. - A proven track record of growing strategic accounts through retention, expansion, product adoption and long-term relationship development. - Experience hiring, coaching and developing high-performing teams, with a clear and inclusive leadership style. - Strong commercial acumen, including the ability to set strategy, manage forecasts, interpret performance data and deliver against ambitious objectives. - Demonstrable experience building senior-level engagement with internal and external stakeholders and leading complex commercial discussions. - Proven ability to build and leverage relationships across strategic customers, partners and the wider payments ecosystem, creating opportunities for insight, collaboration and portfolio growth. - The ability to move between strategic direction and detailed execution, while maintaining focus across multiple accounts, priorities and workstreams. - Excellent judgement, problem-solving and influencing skills, with the confidence to lead through ambiguity and manage risk. - Strong knowledge of e-commerce, payments technologies, market dynamics and the trends shaping the industry. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: London, United Kingdom Workplace: onsite Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter and more sustainable future for all.  Our institutions offer the broadest range of industry-relevant skills through inclusive, accessible and digital-first learning.  We offer a choice of career-enhancing certificates, degrees and post-graduate level qualifications, equipping our thriving multi-national community of students for lifelong success.  Our world-leading network and state-of-the-art institutions power the upskilling of our students worldwide. As an Assistant Facilities Manager, you will support the Building Manager in the day-to-day operation of university campus buildings, helping to ensure a safe, compliant, welcoming, and high-performing environment for students, staff, and visitors. Supporting our institutions by enabling them to focus on providing our students with the best education experiences. Your mission is to create an inspiring educational environment that enables our institutional stakeholders to succeed and every student to thrive. Summary of role: Act as the first point of contact for facilities-related enquiries, delivering excellent customer service to students, staff, visitors and stakeholders. Support the day-to-day operation of campus buildings, overseeing maintenance activities, contractor performance and essential facilities services including cleaning, security and waste management. Assist with health, safety and compliance activities, including inspections, audits, statutory testing, risk assessments and emergency procedures. Maintain accurate facilities records, compliance documentation and management system data, while supporting budgeting, reporting and sustainability initiatives. Contribute to building improvement, refurbishment and operational projects, identifying opportunities to enhance service quality, efficiency and the campus experience. Requirements Essential Facilities Management qualification, apprenticeship, or equivalent practical experience. Health & Safety qualification (or willingness to work towards one). Experience within facilities, estates, property or building services. Strong customer service, stakeholder management and communication skills. Good understanding of facilities management and workplace health & safety. Strong organisational, administrative and Microsoft Office skills. Ability to manage priorities, solve problems and work proactively. Desirable NEBOSH General Certificate and/or IWFM membership. Experience in higher education, commercial office or multi-occupancy environments. Experience using CAFM systems and supporting health & safety compliance. Knowledge of hard and soft FM services, contractor management and statutory compliance requirements. Experience working with Building Management Systems (BMS). What we offer: Contributory Pension Scheme - 5% personal contribution & 3% Company contribution, so you can build long-term financial security with added benefits of the company contributions. Season Ticket Loan (T&C's apply) - spread the cost of your commute with an interest-free travel loan. Training & Development opportunities (T&C's apply) - access to short courses via FutureLearn and Group-wide professional development programmes. Staff Discount Scheme - via My Rewards Hub, from various retailers – Fashion, Grocery, Health & Beauty, Travel, Automotive, Furniture, Dining, Sports and Leisure, Electronics, etc Employee Assistance Programme - confidential support for your wellbeing, whenever you need it. We will screen all applicants and select candidates whose qualifications meet our requirements. We will carefully consider your application during the initial screening and will contact you if you are selected to continue for the next stage of the recruitment process. We wish you every success in your job search. GUS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief. Our data privacy policy can be viewed here .

Location: London, United Kingdom Workplace: onsite Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter and more sustainable future for all.  Our institutions offer the broadest range of industry-relevant skills through inclusive, accessible and digital-first learning.  We offer a choice of career-enhancing certificates, degrees and post-graduate level qualifications, equipping our thriving multi-national community of students for lifelong success.  Our world-leading network and state-of-the-art institutions power the upskilling of our students worldwide. As an Assistant Facilities Manager, you will support the Building Manager in the day-to-day operation of university campus buildings, helping to ensure a safe, compliant, welcoming, and high-performing environment for students, staff, and visitors. Supporting our institutions by enabling them to focus on providing our students with the best education experiences. Your mission is to create an inspiring educational environment that enables our institutional stakeholders to succeed and every student to thrive. Summary of role: Act as the first point of contact for facilities-related enquiries, delivering excellent customer service to students, staff, visitors and stakeholders. Support the day-to-day operation of campus buildings, overseeing maintenance activities, contractor performance and essential facilities services including cleaning, security and waste management. Assist with health, safety and compliance activities, including inspections, audits, statutory testing, risk assessments and emergency procedures. Maintain accurate facilities records, compliance documentation and management system data, while supporting budgeting, reporting and sustainability initiatives. Contribute to building improvement, refurbishment and operational projects, identifying opportunities to enhance service quality, efficiency and the campus experience. Requirements Essential Facilities Management qualification, apprenticeship, or equivalent practical experience. Health & Safety qualification (or willingness to work towards one). Experience within facilities, estates, property or building services. Strong customer service, stakeholder management and communication skills. Good understanding of facilities management and workplace health & safety. Strong organisational, administrative and Microsoft Office skills. Ability to manage priorities, solve problems and work proactively. Desirable NEBOSH General Certificate and/or IWFM membership. Experience in higher education, commercial office or multi-occupancy environments. Experience using CAFM systems and supporting health & safety compliance. Knowledge of hard and soft FM services, contractor management and statutory compliance requirements. Experience working with Building Management Systems (BMS). What we offer: Contributory Pension Scheme - 5% personal contribution & 3% Company contribution, so you can build long-term financial security with added benefits of the company contributions. Season Ticket Loan (T&C's apply) - spread the cost of your commute with an interest-free travel loan. Training & Development opportunities (T&C's apply) - access to short courses via FutureLearn and Group-wide professional development programmes. Staff Discount Scheme - via My Rewards Hub, from various retailers – Fashion, Grocery, Health & Beauty, Travel, Automotive, Furniture, Dining, Sports and Leisure, Electronics, etc Employee Assistance Programme - confidential support for your wellbeing, whenever you need it. We will screen all applicants and select candidates whose qualifications meet our requirements. We will carefully consider your application during the initial screening and will contact you if you are selected to continue for the next stage of the recruitment process. We wish you every success in your job search. GUS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief. Our data privacy policy can be viewed here .

Location: Worldwide APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Log in using your 20four7VA-issued email address to access the portal. If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below. 💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen! If you're interested in this opportunity, click APPLY TO POSITION to proceed. ******************************************************************** Title: CPT-11691 Administrative & Client Communications Virtual Assistant Independent Contractor – CPT-11691 Administrative & Client Communications Virtual Assistant/Business Support VA/Entry-Senior Level (Remote). Overview 20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia. A New York City fashion-production business specializing in pattern making, sample making, and small-batch garment manufacturing is seeking an organized Business Support VA to assist with email management, client inquiries, HoneyBook administration, scheduling, and recurring operational tasks. The business works with clients developing new apparel products, from initial concepts through samples and production. The VA will help keep inquiries and client communications organized so the business owner can devote more time to hands-on production. The ideal candidate will bring strong written communication, organization, attention to detail, and dependable administrative follow-through. Fashion experience is a plus, but not required for this position. In addition to administrative support, the VA will assist with ongoing project coordination and deadline tracking, helping ensure client projects move smoothly through each stage of development and production. The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor. Scope of Services Contractors will be required to provide services that align with the following client tasks: Email & Client Inquiry Management Monitor and organize incoming Gmail messages and client inquiries Respond to routine messages using approved guidance and templates Flag urgent, incomplete, or time-sensitive communications Follow up on unanswered inquiries and missing information Help ensure prospective clients receive timely initial responses Draft messages for management review when questions require business-owner input Draft client project updates and follow up on outstanding information or approvals Provide a brief daily summary of urgent emails, upcoming deadlines, and outstanding tasks Prioritize responding to new inquiries promptly to prevent prospective clients from losing interest or moving to other providers. Extract and organize as much relevant information as possible from prospective clients, including their requested garments or products, project requirements, quantities, timelines, and other relevant details. Provide initial responses and gather preliminary information so the owner can focus on reviewing project requirements and determining the appropriate next steps. Proactively remind the owner of pending inquiries, unanswered messages, upcoming deadlines, and outstanding tasks requiring attention. Help keep the inbox organized and minimize unanswered or overlooked communications. Handle client communications independently within established guidelines, while seeking the owner's input when business-specific decisions or details require confirmation. HoneyBook & Client Administration Review incoming HoneyBook inquiries and completed client forms Organize client-provided project information and requested services Track missing details and outstanding onboarding items Update client records and administrative notes Maintain organized communication and inquiry statuses Help coordinate approved next steps after the owner reviews potential projects Prepare invoices using approved pricing Track outstanding deposits and client payments in HoneyBook Monitor outstanding client approvals and payment statuses Review and manage incoming inquiries submitted through the website's HoneyBook forms, including client-provided project details, timelines, and budgets. Assist with moving prospective clients through the initial inquiry and appointment-booking process. Help coordinate the next steps in the client's project workflow, including approved agreements, proposals, and deposit-related follow-ups. Track the initial 50% deposit and final deposit requirements as part of the client project process, following the owner's instructions. Maintain client communications and follow-ups throughout the project inquiry and approval stages. Scheduling, Project Coordination & Operational Organization Maintain the owner's calendar and scheduled appointments Organize administrative task lists and outstanding follow-ups Coordinate routine scheduling and appointment confirmations Provide daily updates on important inquiries and pending items Assist with recurring administrative tasks as the position develops Maintain and update Trello project boards Monitor upcoming deadlines and project milestones Track outstanding client approvals, payments, and pending deliverables Proactively flag urgent items, timeline risks, or tasks requiring the owner's attention Assist with ongoing project coordination across multiple client projects Maintain organized client records and project statuses across Gmail, HoneyBook, Trello, and Google Calendar Prioritize appointment requests and secure available meeting slots based on the owner's calendar and availability. Proactively manage competing tasks and deadlines, bringing urgent appointments and time-sensitive client requests to the owner's attention first. Keep tasks moving while awaiting the owner's response by conducting preliminary research or providing clients with an acknowledgment and advising that confirmed information will follow. Organize and track client projects through the general production workflow, from initial inquiry and consultation to proposal approval, deposit collection, mock-up, revisions, final production, and final payment. Track client feedback and requested revisions during the mock-up and sample-making stages, escalating significant changes or requests that may require additional charges for the owner's review. Support coordination of repeat or small-batch production requests from existing clients by keeping project information and follow-up requirements organized. Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing. Skills The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements: Administrative, executive support, or customer-service experience required Excellent written English and professional email communication required Inbox management and scheduling experience required CRM or client-management software experience preferred HoneyBook experience preferred Experience handling client inquiries and onboarding administration preferred Fashion, apparel, or creative-industry experience is a plus Strong organizational and task-management skills required Project coordination or project management support experience preferred Experience using Trello or similar project management platforms preferred IDEAL CANDIDATE PROFILE Highly organized, proactive, and dependable Excellent written communicator with strong attention to detail Friendly and professional when corresponding with prospective clients Comfortable working independently from established procedures Able to manage multiple inquiries and competing priorities Detail-oriented with accurate recordkeeping Interested in fashion, apparel, or creative businesses Experienced in tracking deadlines and managing project workflows Comfortable using project management tools such as Trello Able to proactively follow up on outstanding tasks, approvals, and client communications APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED Gmail / Google Workspace HoneyBook – Preferred; Training Can Be Provided Google Calendar Microsoft Excel / Google Sheets Email & Task Management Tools Trello (Preferred) Work Schedule Contracted Hours per Week: 10 Hours (Potential to Increase Based on Performance) Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing) Daily Working Time: Flexible Morning or Midday Coverage – Exact Shift TBD Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW. Terms of Engagement Contractors will operate under a Master Services Agreement and a Statement of Work This is not an offer of employment; contractors are not employees of 20four7VA or any client All compensation is processed through 20four7VA according to the terms of the engagement Role Summary & Requirements REQUIRED SERVICE: Business Support REQUESTED EXPERIENCE TIER LEVEL: Entry, Junior, Senior Level Contracted Hours per Week: 10 hours/week (Potential to Increase Based on Performance) Daily Working Time: Flexible Morning or Midday Coverage – Exact Shift TBD Scheduled Working Days: Monday-Friday REPORTING TO/POC: To Be Determined Number of VAs: 1 GENDER PREFERENCE: Female LANGUAGES SPOKEN/PREFERENCE: English ACCENT PREFERENCE: Level A-B (Native or Near-Native English Accent Required) REGION PREFERENCES: Any What we offer Competitive rates Weekly payments Various open roles are available Free training and upskilling Constant support and guidance A vibrant community always ready to support you And more!