Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
- Build Enterprise-grade AI Agents: As an Agent PM at Sierra, you will be responsible for partnering directly with our engineers and customers to build and ship AI agents that handle thousands of customer conversations a day.
- Engage with Customers: In the role, you will engage with all levels of our customers’ businesses:
- Discover and assess their requirements.
- Prepare and present demonstrations of Sierra’s agent.
- Address and overcome technical challenges in the business process by working with technical counterparts.
- Develop and improve Sierra virtual agents to fit and anticipate our customers’ needs and business processes.
- Become trusted advisors and drive strategic technical strategies for our customers.
- Shape the Product Roadmap: Work with Sierra’s engineering and product development teams to scope and implement new features essential to the success of your customers.
WHAT YOU’LL BRING
- 5-7+ years experience in product development of highly technical products.
- Past experience in Product Management or other similar product development roles at or above the level of Senior Product Manager.
- Experience crafting and tailoring a message for potential customers, including executives.
- Ability to communicate highly technical concepts to both non-technical and technically proficient audiences, including recent AI developments.
- Degree in a technical or related field, or equivalent professional experience.
EVEN BETTER...
- AI-related experience (experience with product development for AI agents a plus).
- Some coding experience with React, Typescript, and Go.
- MBA or equivalent professional experience (while this is a product management role, you will have the opportunity to lean into broader business roles).
- Past roles that interface with end customers to influence software development.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
- Build Enterprise-grade AI Agents: As an Agent PM at Sierra, you will be responsible for partnering directly with our engineers and customers to build and ship AI agents that handle thousands of customer conversations a day.
- Engage with Customers: In the role, you will engage with all levels of our customers’ businesses:
- Discover and assess their requirements.
- Prepare and present demonstrations of Sierra’s agent.
- Address and overcome technical challenges in the business process by working with technical counterparts.
- Develop and improve Sierra virtual agents to fit and anticipate our customers’ needs and business processes.
- Become trusted advisors and drive strategic technical strategies for our customers.
- Shape the Product Roadmap: Work with Sierra’s engineering and product development teams to scope and implement new features essential to the success of your customers.
WHAT YOU’LL BRING
- 5-7+ years experience in product development of highly technical products.
- Past experience in Product Management or other similar product development roles at or above the level of Senior Product Manager.
- Experience crafting and tailoring a message for potential customers, including executives.
- Ability to communicate highly technical concepts to both non-technical and technically proficient audiences, including recent AI developments.
- Degree in a technical or related field, or equivalent professional experience.
EVEN BETTER...
- AI-related experience (experience with product development for AI agents a plus).
- Some coding experience with React, Typescript, and Go.
- MBA or equivalent professional experience (while this is a product management role, you will have the opportunity to lean into broader business roles).
- Past roles that interface with end customers to influence software development.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU'LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU'LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU'LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Montreal
Workplace: onsite
ABOUT YOU
We are looking for a MIT (Monetization Integration Team) Tech Lead to drive the technical direction and delivery of monetization-focused integration solutions. This includes leading the development of HTML-based integration flows, UI components, and tools that help partners implement Xsolla’s monetization products quickly and reliably. The role blends hands-on engineering, architectural ownership, and leadership of a team working on integration-level and user-facing experiences.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities:
Lead the design, architecture, and implementation of HTML-based monetization integration flows and supporting tools.
Drive modernization, refactoring, and performance improvements across MIT codebases.
Define, document, and enforce engineering standards and best practices for integration-focused development.
Collaborate with product, design, backend, and platform teams to deliver smooth and reliable monetization integrations.
Identify, prioritize, and address technical debt to ensure codebase stability and long-term maintainability.
Build and deliver end-to-end UI solutions using HTML, CSS, JavaScript, and backend integration points.
Own production issues, guiding triage, incident management resolution, and systemic improvements.
Maintain strong code review practices and ensure solid test coverage for integration-critical components.
Improve overall development quality through automation, stronger testing pipelines, and adoption of AI-assisted tooling to accelerate implementation, reduce manual work, and increase consistency.
Mentor and guide engineers, supporting growth and sound technical judgement.
Qualifications & Skills:
5
+ years of software development experience, with strong expertise in web technologies.
Deep proficiency in HTML, CSS, JavaScript, and integration-focused UI work.
Hands-on experience with modern frontend frameworks (React,
Next.js
, or similar).
Solid understanding of API-driven workflows and backend integration patterns.
Familiarity with templating, bundling, build systems, and deployment workflows.
Strong experience with Git workflows and continuous integration practices.
Demonstrated experience acting as a Technical Lead or leading engineers through complex systems.
Ability to collaborate effectively with cross-functional teams across engineering and product.
Good English communications skills.
Nice to Have:
Experience building developer-oriented integration guides, templates, or SDKs.
Familiarity with PHP or Go environments.
Scrum/Kanban
experience
Ability to work in a fast paced environment.
Knowledge of client-side performance optimization and observability tools.
Experience in monetization, payments, or game-related economic systems.
Understanding of usability and UX concerns for integration-focused interfaces.
Benefits:We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes medical, dental, and vision, PTO, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement:
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law.
We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration:
For the Tech Lead, we will conduct a background check that may include the following:
Criminal history check
Employment verification
Education verification
Relevance to Job Responsibilities:
The background check is relevant to this position because of the following role responsibilities:
Accessing confidential company data
Ensuring compliance with regulatory requirements
Rights Under the Fair Chance Act:
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.
By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with this Xsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com.
Location: Montreal
Workplace: remote
ABOUT YOU
We are looking for a Tech Lead for the Frontend Platform Team provides technical leadership for Xsolla’s core platform responsible for powering all user-facing experiences. This role combines deep engineering expertise with people leadership, guiding a team of approximately eight developers. The Tech Lead shapes the platform’s architecture, improves developer workflows, and ensures high-quality, scalable solutions that support storefronts, widgets, and other monetization-focused experiences used across the Xsolla ecosystem.
This position requires strong frontend and platform-level experience, the ability to lead complex technical initiatives, and the capability to support predictable, reliable delivery.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities:
Provide technical leadership for the Xsolla frontend platform, defining architecture, coding standards, and long-term technical direction.
Coach, mentor, and manage a team of ~8 developers, supporting professional growth and maintaining a strong engineering culture.
Partner closely with the other Tech Leads working on the same platform to ensure architectural alignment, consistent standards, and unified decision-making.
Oversee planning and execution of platform features and improvements, ensuring smooth delivery and high-quality outcomes.
Drive modernization, refactoring, and performance enhancements to keep the platform scalable, maintainable, and aligned with product goals.
Establish and enforce engineering best practices across coding, documentation, testing, and review processes.
Collaborate with product managers, designers, backend engineers, and platform teams to deliver cohesive partner-facing experiences.
Ensure strong automated test coverage and reliable CI/CD workflows that reduce manual effort and improve delivery predictability.
Leverage automation and AI-assisted tooling to accelerate development, improve consistency, and increase developer velocity.
Own operational excellence, including incident response, root-cause analysis, and long-term reliability improvements.
Advocate for scalability, performance, security, and observability across the platform’s architecture and tooling.
Identify technical risks, estimate complexity, and communicate trade-offs to leadership and stakeholders.
Foster alignment with other engineering teams on shared services, APIs, rendering pipelines, and platform interfaces.
Qualifications & Skills:
8+ years of software development experience with strong expertise in modern frontend engineering at scale. At least 3 years in a similar tech lead role.
Deep hands-on knowledge of React including component architecture, SSR patterns, RSC, and complex UI data flows.
Proficiency with
Node.js
and MongoDB for server-side functionality.
Strong understanding of modern styling systems and theming approaches (vanilla-extract, styled-components, design tokens).
Solid TypeScript practices, including strict typing, shared contracts, and schema validation (Zod or equivalent).
Experience with Module Federation
Good understanding of bundling and compilation, experience with webpack/rollup/vite/esbuild.
Experience with automated testing frameworks (Vitest/Jest) and end-to-end testing (Playwright/Cypress).
Good understanding of backend integration patterns (REST, GraphQL, RPC-style APIs).
Experience with CI/CD workflows (GitLab CI or similar), private registries, and secure artifact handling.
Proven ability to lead engineers, own architectural decisions, and manage delivery for complex platform projects.
Nice to Have:
Experience building platforms or tooling used across multiple frontend teams (design systems, template engines, configuration frameworks). Experience with react-native/mobile experience
Knowledge of performance optimization strategies for client-side and server-side rendering.
Understanding of accessibility, internationalization, and semantic UI design best practices.
Experience developing SDKs, CLI tools, or developer-facing automation.
Familiarity with event-driven UI flows, real-time interfaces, or edge-rendering strategies.
Background improving developer platforms, observability stacks, or performance monitoring systems.
Comfort with UI-as-data approaches and leveraging AI-assisted/no-code tooling to accelerate feature delivery.
Benefits:We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes medical, dental, and vision, PTO, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement:
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law.
We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration:
For the Tech Lead - Frontend Platform Team, we will conduct a background check that may include the following:
Criminal history check
Employment verification
Education verification
Relevance to Job Responsibilities:
The background check is relevant to this position because of the following role responsibilities:
Accessing confidential company data
Ensuring compliance with regulatory requirements
Handling sensitive financial information/managing budgets/accessing funds
Rights Under the Fair Chance Act:
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.
The listed range is specific to Montreal, Canada and varies based on factors such as location and experience.
Location: Montreal
Workplace: remote
ABOUT YOU
We are looking for a Tech Lead to own the technical direction of the LiveOps Monetization platform. You will guide engineers across backend and frontend stacks, make architectural decisions, and ensure our systems scale to the demands of real-time operations.
This role is hands-on with a strong emphasis on leadership, mentoring, and roadmap execution.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities:
Lead design and development of scalable LiveOps services and dashboards.
Provide technical leadership across backend (PHP, Go) and frontend (React/ NextJS).
Architect solutions for high-availability, real-time operational tools.
Mentor engineers, lead code reviews, and drive engineering best practices.
Work closely with Product and Design to deliver complex LiveOps workflows.
Oversee performance, observability, and reliability improvements.
Qualifications & Skills:
5+ years experience in software engineering, including leadership responsibilities.
Strong backend experience and solid understanding of frontend architecture.
Proven experience designing scalable microservices and APIs.
Strong database knowledge (PostgreSQL/MySQL).
Experience with distributed systems, performance tuning, and monitoring.
Excellent communication, stakeholder alignment, and decision-making skills.
Nice to Have:
NodeJS experience (highly desirable for internal service integrations).
Background in gaming, fintech, or high-load platforms.
Experience with real-time or data-heavy dashboards.
Benefits:We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes medical, dental, and vision, PTO, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement:
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law.
We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration:
For the Tech Lead — LiveOps Team, we will conduct a background check that may include the following:
Criminal history check
Employment verification
Education verification
Relevance to Job Responsibilities:
The background check is relevant to this position because of the following role responsibilities:
Accessing confidential company data
Ensuring compliance with regulatory requirements
Handling sensitive financial information/managing budgets/accessing funds
Rights Under the Fair Chance Act:
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.
The listed range is specific to Montreal, Canada and varies based on factors such as location and experience
Location: Montreal
Workplace: remote
ABOUT YOU
We are looking for a Tech Lead to drive technical strategy and delivery for the Subscriptions platform. This is a role between management and hands-on engineering, requiring both strong technical depth and operational leadership.
A key part of this role is providing accurate ETAs, being accountable for delivery SLAs, and ensuring high-quality execution across the team.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities:
Lead and mentor the Subscriptions engineering team across backend services.
Own architectural decisions, technical planning, and project delivery timelines.
Provide reliable ETAs, monitor delivery progress, and ensure SLA commitments.
Develop and maintain subscription services in PHP and Go.
Guide refactoring and modernization of legacy PHP codebases.
Improve system scalability, performance, and operational reliability.
Partner with Product, QA, and DevOps to ensure smooth releases and stable production environments.
Foster best engineering practices, code quality, and technical documentation.
Requirements:
6+ years backend engineering experience (PHP and/or Go).
Proven experience leading teams, managing delivery, and owning SLAs.
Background in working with
legacy PHP
, migrations, and modernization.
Experience with REST APIs, microservices, and database optimization.
Familiarity with Docker, Kubernetes, CI/CD, monitoring, and observability.
Strong communication and leadership skills.
Nice to Have:
Experience with Redis, Kafka, or RabbitMQ.
Background in monetization, payments, or recurring billing systems.
Experience in gaming, fintech, or other high-load environments.
Benefits:We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes medical, dental, and vision, PTO, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement:
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law.
We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration:
For the Tech Lead — Subscriptions Team, we will conduct a background check that may include the following:
Criminal history check
Employment verification
Education verification
Relevance to Job Responsibilities:
The background check is relevant to this position because of the following role responsibilities:
Accessing confidential company data
Ensuring compliance with regulatory requirements
Handling sensitive financial information/managing budgets/accessing funds
Rights Under the Fair Chance Act:
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.
The listed range is specific to Montreal, Canada and varies based on factors such as location and experience.
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
Billing is a full stack engineering group automating revenue workflows and building end-to-end payment and billing capabilities for all of Figma’s customers, from two-person teams to the Fortune 500. Our work is essential for Figma's continuous growth and innovation, playing a key role in each new product launch.
We’re looking for an experienced and accomplished engineering leader to join us in our mission to scale Figma’s business while upholding the quality and craft our users love. Your team will be responsible for key areas such as checkout, invoicing, customer lifecycle, pricing and packaging, metered billing, and subscription lifecycle management. You’ll partner closely with Accounting, Product, Design, Data, Marketing, and GTM to chart the course for these features and use them to help Figma’s customers access everything Figma has to offer and budget for future expansion.
This is a full time role that can be held from one of our US hubs or remotely in the United States.
What you'll do at Figma:
Partner with Product and Design to build and execute a long-term roadmap that delivers a world-class user experience
Work closely with cross-functional partners and engineering teams to creatively solve complex problems
Hire, manage, support, and develop a team of engineers, including staff level engineers
Establish trust within and across teams by creating accountability and a positive work environment in partnership with other organizational leaders
Grow your career within an engaged and creative engineering community
Figma is committed to building an inclusive and diverse team and culture. We expect all of our leaders to help drive these initiatives through hiring, community events, and cross-functional programs across Figma
We’d love to hear from you if you have:
4+ years of experience hiring and leading teams as an engineering manager
Ability to think strategically about engineering and product roadmaps, on both short and longer term time horizons
Demonstrates rigorous thinking and effective decision-making in cross-functional environments
Experience with billing, SaaS monetization and/or payments infrastructure
While it’s not required, it’s an added plus if you also have:
Strong product sense, with a demonstrated history of developing elegant solutions to complex problems
Experience thriving in collaborative, cross-team settings
Proven success in building and leading a geographically distributed team, effectively managing members across various time zones and locations
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$258,000
—
$376,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Paris, France
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
⭐ CEO Founder Associate Internship ⭐
The position is open for gap year or end-of-study interns starting from July 2027, for a six-month internship. It is not open to MBA students.
CEO Founder Associates support the CEO and Senior Alaners on top business priorities, such as unlocking new growth, driving alignment on strategy, building new processes internally and externally and building new products. This role offers a unique opportunity to work on a diverse range of strategic projects in a dynamic, innovative environment, gaining invaluable experience across multiple facets of the business.
You will be highly involved in key challenges for Alan, and will be asked to support high added value tasks for Alan.
⭐ DETAILED MISSIONS ⭐
As such, you can’t be exhaustive on the missions you will perform as a FA, as you can be asked to help on almost any subject.
POSSIBLE PROJECTS INCLUDE:
- Strategy - Contribute to the strategic vision of the company, market analysis and competition, identify strategic business opportunities, perform business analyses and growth modelling
- Product & Design - Contribute to the product vision by identifying and exploring strategic product opportunities, support the continuous improvement of Alan’s core offering, conduct user research, assist in design & prototyping
- Growth - Coordinating RFP for big prospects, supporting marketing initiatives, partnerships.
- Corporate & Governance - Support the constitution of our board packs, public affairs work, legal research, fundraisings, key Alaners meetings.
- Brand & Communication - Develop the corporate presence at major events, via social networks; organise internal and external events to build the Alan network and leverage connections globally.
- Talent - Sourcing and recruiting the next batch of FA’s
In this position, you will get a great overview of the key strategic topics at Alan and you will have the chance to work with senior Alaners on topics that are instrumental to our success. You will grow exponentially with the guidance of senior Alaners. It is a unique chance to work on so many tasks in a different and non traditional environment.
Examples of recent projects:
- Strategy - Develop market entry strategies for international expansion, contribute RFP coordination for major prospects in the public sector, create go-to-market plans for new segments.
- Product - Assist in the development of core products in Alan’s offering (ex: Alan Walk), exploring opportunities to streamline the user experience market research to evaluate the opportunity to build new services within Alan
- Finance - Taking part and coordinating Series F fundraising: preparation of Pitch Deck, financial analysis to assess valuation, coordination of fundraising with investors
- Sales - Being project manager on the biggest tender in Alan's history: involvement throughout the whole process, coordination of Sales and Product teams to make the best offer possible
- Logistics - Organizing the annual Alaner reunion event: managing a budget of €300k to bring Alaners together over 2 days and create a sense of belonging
- Engineering - Collaborating with technical teams to develop Alan’s insurance pricing engine, supporting the integration of AI across various products to enhance both product offering and internal efficiency.
- Recurring tasks - Coordinating the weekly internal communication, supporting the CEO with meeting preparations, organising the internal events, recruiting the next batch of FAs- And many more...
⭐ PROFILE & COMPETENCIES ⭐
SKILLS
- Analytical sense and critical thinking: FAs have a lot of research and analysis to produce. This requires the ability to frame the right questions, objectively analyse and evaluate a problem, and problem-solve including simulating possible outcomes.
- Business’ and product sense: FAs often have to think at the company level, assessing what would be best for the business, and working on topics that have cross-cutting impacts. The ability to understand what can make a business great (product wise, commercially, in terms of image, etc.), and make correct decisions, even in the presence of ambiguity, is paramount.
- Execution and collaboration: given the scope, volume and timeline of work, the ability to direct people—including oneself—towards a particular objective that may require active orchestration is key.
- Versatility: given the scope of work, FAs should be able to jump from one topic to another with similar impact
- Organization, time management and autonomy: you are well-versed in missions requiring precision and reliability. You are able to manage a project from start to finish with minimal external assistance.
- Communicate effectively: given the number of Alaners that FAs interact with on a daily basis, the ability to communicate your specific needs (deadlines etc) and to inspire action in others is essential.
- Always looking for the extra-mile: as a FA, you will be expected to be able to deliver quickly and well on the tasks assigned to you, but also to be proactive in proposing new initiatives, going beyond the task assigned to you if you think it is necessary, as well as anticipating future needs to propose potential solutions?
- Growth mindset: you know how to ask for and receive feedback in order to grow as an FA in your early professional life.
- Fluency in spoken and written English. All our communications are written and in English.
- Technical aptitude: Familiarity and appetite for basic programming, experience with data analysis and/or product creation tools is a plus.
We welcome applications from candidates with diverse educational backgrounds, including but not limited to:
- Business schools (HEC, ESSEC, ESCP, LSE …)
- Engineering schools (Polytechnique, Mines Paris, Ecole des Ponts, CentraleSupelec, Imperial … )
- Data science or mathematics programs
- Other relevant fields or schools (Bocconi, Politecnico, TU Delft, UCL, Oxford, Cambridge)
Diplomas matter to an extent but if you don’t have one and have built a project or a company, we’d love to hear from you so please send your application!
🙌 PERKS & BENEFITS https://alan.com/about/life-at-alan/a/perks
At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
THEREFORE, WE OFFER:
- All the tools you need. Top of the range equipment: Macbook Air, keyboard, laptop stand, monitor, and Bose noise-canceling headphones.
- Flexible vacation policy and flexible working hours. Organize your time as you wish.
- Transport. Generous transit benefit
- Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises.
- Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching.
IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist.
We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
#LI-DNP
Location: Dhahran, Saudi Arabia; Dammam, Saudi Arabia; Al Khobar, Saudi Arabia
We are seeking an experienced Senior Maintenance Engineer with a strong background in
oil & gas, hydrocarbon, refinery, offshore, or large-scale infrastructure projects
. The ideal candidate will lead maintenance and construction-related engineering activities while ensuring full compliance with project specifications, international codes, and industry standards.
Key Responsibilities:
Coordinate with multidisciplinary engineering teams to ensure accurate implementation of construction and maintenance requirements.
Plan, schedule, and direct construction and maintenance activities to achieve project milestones and performance targets.
Oversee and manage Construction Subcontractors, ensuring adherence to safety, quality, and productivity standards.
Prepare and execute construction and maintenance plans to support efficient project delivery.
Ensure compliance with all relevant international standards, codes, and project specifications.
Identify and implement improvements in construction, maintenance, and operational practices.
Monitor project progress, resolve technical issues, and support decision-making to maintain timelines and budgets.
Requirements
Bachelor’s degree in Industrial Engineering.
6+ Years of work experience.
Proven experience in
oil/gas, hydrocarbon, refinery, offshore, or major infrastructure construction projects
.
Strong knowledge of construction methods, maintenance practices, economic principles, and industry regulations.
Excellent coordination, planning, and project management skills.
Strong communication and leadership abilities.
Benefits
Salary is not a constraint ,company is looking for right candidate .
seniorDhahran, Saudi Arabia; Dammam, Saudi Arabia; Al Khobar, Saudi Arabia
Location: Dhahran, Saudi Arabia; Dammam, Saudi Arabia; Al Khobar, Saudi Arabia
Eram Talent is on the lookout for a highly skilled Mechanical Engineering - Sr. Maintenance Engineer to join our team in the Oil & Gas industry. This pivotal role involves leading the maintenance efforts of mechanical systems and ensuring optimal performance across facilities. The Sr. Maintenance Engineer will be instrumental in developing and executing maintenance strategies that enhance operational efficiency and reliability.
Experience:
6+ years
Gender:
M/F
Education:
Mechanical Engineering
Key Responsibilities
Review technical specifications for CNC machines, furnaces, air compressors, and related equipment.
Review Non-Material Requirements (NMR) and verify materials and Material Take-Offs (MTO) for all equipment.
Coordinate and monitor installation activities and utilities requirements per OEM recommendations.
Verify the accuracy and completion of equipment installation and commissioning.
Provide technical support throughout project development and execution.
Requirements
Bachelor’s degree in
Mechanical Engineering
.
6+ years of experience
in manufacturing facility projects or related roles.
Strong understanding of equipment specifications, installation, and commissioning.
Experience reviewing technical documents and coordinating with OEMs.
Benefits
Salary is not a constraint ,company is looking for right candidate .
seniorDhahran, Saudi Arabia; Dammam, Saudi Arabia; Al Khobar, Saudi Arabia
Location: Jeddah, Saudi Arabia; Rabigh, Saudi Arabia; Makkah, Saudi Arabia; Taif, Saudi Arabia
Eram Talent is actively seeking a dedicated HSE Officer to join our team in Saudi Arabia. As a leading Talent Acquisition Consultancy in the Oil & Energy sector, we are committed to aligning top-tier talent with remarkable opportunities. The HSE Officer will be responsible for overseeing health, safety, and environmental processes to ensure compliance with local regulations and company policies across all operations.
The HSE Officer will work closely with various teams to ensure a safe working environment for all personnel.
Key Responsibilities
Implement and maintain HSE management systems and protocols to comply with local and international standards.
Conduct regular safety inspections, audits, and risk assessments to identify and mitigate hazards.
Facilitate training and awareness sessions to enhance safety culture among employees.
Assist in the investigation of incidents and accidents, preparing detailed reports and recommending preventive measures.
Ensure all HSE documentation and records are accurate and up to date.
Promote a proactive safety environment by encouraging reporting and addressing safety concerns.
Collaborate with project teams to ensure effective implementation of health and safety measures.
Support in the development and execution of emergency response plans and procedures.
Perform additional duties as required to enhance HSE performance.
Requirements
Bachelor's degree in Occupational Health and Safety, Environmental Science, or a related field.
At least 1 to 3 years of experience in HSE roles
Comprehensive understanding of HSE regulations and standards.
Proficiency in conducting safety audits, inspections, and risk assessments.
Strong communication and interpersonal skills.
Ability to design and implement effective HSE training programs.
Relevant certifications (e.g., NEBOSH, IOSH) are highly desirable.
Experience in incident investigation and root cause analysis.
Willingness to travel to various project sites as necessary.
Adept at working independently and as part of a team.
Familiarity with emergency preparedness and response initiatives.
Benefits
Salary is not a constraint ,company is looking for right candidate .
Jeddah, Saudi Arabia; Rabigh, Saudi Arabia; Makkah, Saudi Arabia; Taif, Saudi Arabia
Location: Al Khobar, Saudi Arabia; Dammam, Saudi Arabia; Dhahran, Saudi Arabia
Eram Talent is seeking a highly skilled and experienced Civil Engineering - Sr. Maintenance Engineer to join our team. This role involves the responsibility of managing and overseeing maintenance activities for civil engineering projects, ensuring that all systems operate efficiently and effectively in compliance with industry standards. As part of our commitment to excellence in the Oil & Energy sector, you will play a vital role in optimizing our maintenance processes and enhancing the operational reliability of our projects.
Experience:
6+ years
Gender:
M/F
Industry Experience required:
oil/gas, hydrocarbon, refinery, offshore, or infrastructure
Job Summary
Responsible for planning, coordinating, and executing maintenance activities while ensuring project schedules and milestones are achieved. Supports large-to-mega projects with strong planning, scheduling, and technical expertise.
Key Responsibilities
Develop and manage preventive and corrective maintenance plans.
Prepare and monitor project schedules using
Primavera (P6)
.
Track progress, identify delays, and prepare recovery plans.
Ensure compliance with safety and quality standards.
Coordinate with engineering, operations, and contractor teams.
Present schedule updates and maintenance reports to management.
Qualifications
Bachelor’s degree in
Civil Engineering
.
Strong knowledge of project planning and scheduling practices.
Proficient in
Primavera (P6)
.
Experience
6+ years in maintenance engineering.
Experience in
oil/gas, hydrocarbon, refinery, offshore, or infrastructure
projects.
Background in scheduling and planning for large-to-mega projects.
Benefits
Salary is not a constraint ,company is looking for right candidate .
seniorAl Khobar, Saudi Arabia; Dammam, Saudi Arabia; Dhahran, Saudi Arabia
Location: Montreal; Canada
Workplace: remote
ABOUT YOU
We are looking for Backend Engineers who are innovative, collaborative, and adaptable to join our engineering team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and dynamic environment and drive best practices in software development.
Strong technical expertise, analytical skills, and communication abilities are essential, along with experience in software development and design across various technologies and frameworks.
If you’re passionate about advancing technology solutions, designing scalable and maintainable systems, and love partnering with diverse teams to create innovative and impactful solutions, we would love to hear from you!
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities:
Develop new functionality and maintain it
Create new services for new features
Offer new ideas for improving the product
Qualifications & Skills:
Have experience in programming and industrial web application backend development in PHP and/or Golang
Have a good understanding of algorithms and data structures
Understand decomposition principles, OOP and patterns
Can write testable code, unit and functional tests
Have a good command of SQL, database design, OLTP/OLAP approaches
Participate in team development
Benefits:We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes medical, dental, and vision, PTO, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement:
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law.
We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration:
For the Backend Engineer, we will conduct a background check that may include the following:
Criminal history check
Employment verification
Education verification
Relevance to Job Responsibilities:
The background check is relevant to this position because of the following role responsibilities:
Accessing confidential company data
Ensuring compliance with regulatory requirements
Rights Under the Fair Chance Act:
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.
The listed range is specific to Canada and varies based on factors such as location and experience.
Location: Jeddah, Saudi Arabia; Rabigh, Saudi Arabia; Makkah, Saudi Arabia
We are currently seeking a knowledgeable and proactive Material Specialist to join our team in Saudi Arabia. This critical role involves managing the procurement and supply chain of materials necessary for various projects within the oil and energy sectors. You will work closely with project managers and engineering teams to ensure that all materials meet quality standards, are delivered on time, and align with project specifications.
By facilitating effective communication with suppliers and stakeholders, you will play an integral role in enhancing the efficiency of our operations.
Responsibilities
Develop and execute material procurement plans to ensure timely acquisition of resources necessary for project execution.
Evaluate and select vendors based on quality, cost, and delivery capabilities.
Maintain inventory records and monitor stock levels to forecast and manage material needs effectively.
Conduct market assessments to stay attuned to industry trends and supply chain dynamics.
Prepare and manage procurement documentation, such as contracts, purchase orders, and supplier agreements.
Coordinate the logistics of material transportation, ensuring compliance with project requirements.
Facilitate continuous improvement initiatives in material management processes and practices.
Requirements
Bachelor's degree in Supply Chain Management, Engineering, or a closely related field.
3+ Years of relevant Work experience.
Experience in materials procurement and supply chain logistics, preferably within the oil and energy industry.
Strong negotiation and relationship management skills to liaise effectively with suppliers.
Excellent analytical skills to evaluate supplier performance and material quality.
Effective communication skills to interact with stakeholders at all levels.
Highly organized with the ability to manage multiple priorities and deadlines.
Familiarity with supply chain software and tools is a plus.
Benefits
Salary is not a constraint ,company is looking for right candidate .
Jeddah, Saudi Arabia; Rabigh, Saudi Arabia; Makkah, Saudi Arabia
Location: Jeddah, Saudi Arabia; Rabigh, Saudi Arabia; Makkah, Saudi Arabia; Taif, Saudi Arabia
We are looking for enthusiastic fresh graduates to join our team in the roles of
Cost Engineer, Contract Advisor, or HSE Officer
. You will support experienced professionals in managing project costs, contracts, and health, safety, and environmental compliance. This is an excellent opportunity to develop your skills and build a career in these critical functions.
Key Responsibilities:
Assist in preparing project cost estimates, budgets, and expense tracking (Cost Engineer)
Support contract review, compliance, and documentation processes (Contract Advisor)
Help conduct safety inspections, incident reporting, and promote workplace safety (HSE Officer)
Collaborate with team members to ensure smooth project execution
Maintain accurate records and reports related to your function
Qualifications:
Bachelor’s degree in Engineering, Business, Law, Environmental Science, or related fields
GPA - 3 out of 4 and 4 out of 5
Strong analytical, organizational, and communication skills
Proactive attitude with a willingness to learn and grow
Basic knowledge relevant to your role (e.g., cost management, contract principles, or HSE standards) is a plus
Benefits
Salary is not a constraint ,company is looking for right candidate .
Jeddah, Saudi Arabia; Rabigh, Saudi Arabia; Makkah, Saudi Arabia; Taif, Saudi Arabia
ОфисLondon
ОфисLondon
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.