Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations:
Austin, TX
Atlanta, GA
Denver, CO
Seattle, WA
Washington, DC
Application Deadline: December 16, 2026
Position Overview
Cloudflare is looking for an Automation Specialist to transform how our global Data Center Security Compliance (DCSC) team operates. This critical role is part of the Infrastructure Operations organization, which is responsible for building, scaling, and running Cloudflare's data center and network infrastructure across 700+ sites worldwide.
The DCSC team manages physical access control and compliance auditing across one of the most complex and distributed infrastructure footprints in the industry, spanning more than 105 vendor portals, hundreds of non-portal carrier-neutral and edge partner sites, and multiple regulatory frameworks including SOC 2, ISO 27001, FedRAMP, ISMAP, and IRAP. The operational burden of this work is substantial and largely manual: user lists are pulled by hand, access control lists are reconciled by eye, evidence packages are assembled ticket by ticket, and attestation cycles consume weeks of coordinator time every quarter.
This role exists to change that. The DCSC Automation -Specialist will design, build, and operate AI-assisted and automated workflows that eliminate the most time-consuming manual work in the DCSC operating model, freeing compliance coordinators to focus on exception handling, stakeholder relationships, and regulatory judgment rather than data gathering and reconciliation.
This is a builder role. You will interview the team to understand each workflow, identify the highest-leverage automation targets, and ship tooling that demonstrably reduces the time it takes to close a QAR cycle, produce an audit evidence package, or manage a batch of access provisioning requests. You will work in close partnership with the DCSC coordinators, and existing automation developers, and will own the DCSC operational tooling roadmap.
Key Responsibilities
Portal Automation & User List Extraction
Browser Automation: Design and maintain automated scripts (Playwright, Puppeteer, or equivalent) that log into vendor data center portals, extract user access lists, and feed structured output into the DCSC Portal and comparison pipelines replacing manual portal-by-portal data collection across 105+ portals covering 338+ sites.
Resilience & Coverage: Build fallback handling for portals that block or rate-limit automated access; document exceptions and maintain a coverage registry tracking automation status per portal.
Scheduled Execution: Operationalize extraction jobs on a recurring cadence aligned to QAR and MAR cycles, with alerting for failures and drift.
ACL Reconciliation & Diff Engine
Automated Comparison: Build tooling that ingests portal-extracted user lists and compares them against the master Access Control List (ACL), automatically surfacing discrepancies: users present in a portal but absent from the ACL, users on the ACL without active portal access, and role or access-level mismatches.
Exception-Only Output: Route confirmed discrepancies directly to pre-populated Jira tickets for human review and action, eliminating the need for coordinators to perform full manual review of every user record each quarter.
Audit Trail: Ensure all comparison runs produce immutable, timestamped records suitable for SOC 2, ISO 27001, and FedRAMP evidence requirements.
Attestation & Evidence Automation
Attestation Module: Own and extend the attestation workflow within the DCSC Portal, including automated cycle triggering, manager notification, time-stamped confirmation capture, and exception escalation, replacing manual screenshot-based evidence gathering.
Evidence Package Builder: Build automated pipelines that compile audit-ready evidence packages for SOC 2, ISO 27001, FedRAMP, ISMAP, and IRAP control cycles, pulling attestation logs, portal extraction results, diff reports, and correspondence into structured packages keyed to specific control IDs.
GRC Alignment: Work directly with GRC counterparts to validate that automated evidence formats meet auditor and regulatory requirements before deployment.
AI-Assisted Anomaly Detection & Triage
Access Pattern Analysis: Implement LLM-based review passes over QAR cycle output to surface patterns warranting human escalation: former employees retaining access, access creep over time, dormant accounts, and anomalous role assignments across sites.
Ticket Intelligence: Build automation that reads incoming Jira onboarding and offboarding tickets and generates structured, portal-specific action checklists reducing coordinator cognitive load and preventing missed steps across multi-portal provisioning workflows.
Continuous Improvement: Monitor automation output quality over time, retrain or recalibrate models as portal structures change, and maintain a feedback loop with coordinators on false positives and missed detections.
DCSC Portal Ownership & Tooling Roadmap
Platform Stewardship: Own the DCSC Portal as the operational runtime for all automation and workflow tooling ensuring it remains stable, documented, and usable by coordinators without engineering support for day-to-day tasks.
Roadmap Management: Maintain a prioritized backlog of automation opportunities, assessed by time savings, compliance impact, and implementation complexity; present quarterly progress and priorities to DCSC leadership.
Documentation: Produce runbooks for every automation, ensuring that no operational capability lives only in one person's head or on a local machine.
Desirable skills / Experience:
Automation Engineering: Demonstrated experience building browser automation (Playwright, Puppeteer, Selenium, or equivalent) against real-world web applications, including handling authentication flows, dynamic content, and anti-bot mitigations.
TypeScript Proficiency: Strong skills for scripting, data wrangling, structured file I/O, and API integration. Ability to write maintainable, documented code that non-engineers can operate.
LLM Integration: Hands-on experience integrating LLM APIs (OpenAI, Anthropic, Google, or equivalent) into production workflows for classification, drafting, summarization, or anomaly detection tasks.
Data Engineering Fundamentals: Comfort working with structured and semi-structured data at scale, diffing datasets, normalizing inconsistent formats, and producing clean outputs for downstream audit use.
API & Workflow Integration: Experience building integrations with ticketing or ITSM systems (Jira preferred) via REST API, including automated ticket creation, status updates, and attachment handling.
Systems Thinking: Ability to map an end-to-end manual workflow, identify the highest-leverage automation insertion points, and ship incrementally without waiting for a perfect solution.
Workflow Archaeology: Comfortable extracting process knowledge from subject-matter experts through structured interviews turning tribal knowledge into documented, automatable workflows.
Bias Toward Simplicity: Strong product intuition for the minimum viable automation that delivers real time savings, rather than over-engineering for edge cases.
Compliance Awareness: Appreciation for the stakes of accuracy in a compliance context, understanding that an incorrect ACL diff or a missing evidence artifact has real audit consequences.
Soft Skills:
Communication: Able to explain automation design decisions and tradeoffs clearly to non-technical stakeholders including compliance coordinators and GRC partners.
Ambiguity Tolerance: Vendor portals don't come with documentation. Workflows are passed down verbally. You need to be energized by figuring things out from scratch.
Preferred Qualifications
Experience with Cloudflare Workers or similar edge compute platforms
Familiarity with GRC/compliance frameworks (SOC 2, FedRAMP, ISO 27001) at an operational level — not as an auditor, but enough to understand why evidence integrity matters
RPA tooling experience (UiPath, Power Automate) as fallback for portals that defeat headless browsers
Prior work in infrastructure operations, data center, or physical security environments
Experience building internal tooling or developer-facing portals (not just scripts)
Compensation
Compensation may be adjusted depending on work location.
For Colorado based hires: Estimated annual salary of $136,000 - $187,000.
Washington (Kirkland), and Washington D.C. based hires: Estimated annual salary of $150,000 - $206,000.
Equity
This role is eligible to participate in Cloudflare's equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Documentation: Produce runbooks for every automation, ensuring that no operational capability lives only in one person's head or on a local machine
Location: United Kingdom; United States; Poland; Bulgaria
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
We are looking for a Research Engineer to join the research team at ElevenLabs, focused on deploying and optimizing our frontier AI models in production. The quality of our models only matters if they can be served fast, reliably, and at scale. You will own the systems that turn research breakthroughs into real-time products used by millions. You will thrive in this role if you enjoy:
- Deploying state-of-the-art models to production and owning the path from research checkpoint to serving infrastructure.
- Optimizing inference performance across the stack, including latency, throughput, and cost, using techniques such as quantization, distillation, KV-cache optimization, batching strategies, and custom kernels.
- Building and tuning high-performance serving systems for real-time, streaming workloads where every millisecond matters.
- Creating tooling and infrastructure that lets researchers ship new models to production quickly, safely, and with confidence in their performance characteristics.
REQUIREMENTS
We do not require any formal certifications or degrees. Instead, we are seeking enthusiastic engineers who can showcase solving impressively hard problems with artifacts such as past projects, designs, or GitHub contributions. Ideally, you bring:
- Experience deploying and serving ML models in production, ideally for latency-sensitive or real-time applications.
- Strong engineering skills in GPU programming and inference optimization (e.g., CUDA, Triton, TensorRT, or serving frameworks such as vLLM or SGLang).
- The capacity to autonomously profile, diagnose, and eliminate bottlenecks across the serving stack, from model architecture to kernels to orchestration, and to build the tooling to measure it.
LOCATION
This role is remote and can be executed globally. If you prefer, you can work from our offices in London, New York, San Francisco, and Warsaw.
#LI-Remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: London & San Francisco
Workplace: onsite
THE OPPORTUNITY
We are building Watcher, a coding agent security product. Watcher is deployed in production and monitors billions of agent tokens per month across engineering teams at agent-building scale-ups and enterprises. We are looking for a product engineer to build and scale Watcher end to end.
This role includes backend and frontend components. You will own features across the full stack, from agent hooks and ingestion pipelines to monitoring dashboards and enterprise integrations. You can expect to own features from customer conversation to production deployment.
This is truly a “start-up role”: you will own big chunks of the product, make decisions fast, and ship at high volume. You will join a small team with significant ability to shape the product and tech, and you can earn more responsibility quickly. This is an individual contributor role but could lead to management responsibilities eventually, if desired.
KEY RESPONSIBILITIES
Ship product end to end (~45%)
Feature development
Design, build, and ship Watcher features across the stack: agent-side hooks and CLI tooling, ingestion and grading pipelines, real-time monitoring UI (Watcher Live), and the organization-wide Analyzer dashboard.
Own features end to end, from ambiguous requirements to production: talk to users, scope the work, make the technical decisions, put that into production, and iterate based on usage.
Build Watcher integrations: We currently support Claude Code and Codex, but we’re planning on increasing our coverage to other coding agents, LLM gateways, and anywhere that could benefit from agent monitoring.
Build the policy and configuration layer that lets security teams set org-wide guardrails for engineers to operate safely within.
Productionize research
Turn monitoring research (new monitors, grading strategies, backtesting results) into production-ready product features. We are "our own customer": You will use the product you build every day.
Infrastructure and scale (~35%)
Design and operate backend systems that process large volumes of agent logs in real time.
Own reliability: robust error handling, graceful degradation, and observability (logging, metrics, tracing, alerting). We should catch issues before customers do.
Architect data models and storage that handle both high-throughput writes and complex analytical queries over historical trajectories. Retention policies have to fit highly sensitive customer data.
Make sure Watcher is safe to deploy: Work with our AI Security & Control Engineer on tenant isolation, encryption, and access controls. Watcher touches some of the most sensitive data our customers have.
Customer and integration engineering (~20%)
Build and maintain integrations with the enterprise security stack, e.g. streaming monitoring alerts into SIEM systems and existing security operations workflows.
Support flexible deployment models: cloud-hosted, on-prem, and local backends, so sensitive agent logs never have to leave customer control.
Talk to customers, debug issues in their environments, and feed what you learn back into the roadmap.
REPRESENTATIVE PROJECTS
Secure a new frontier coding agent:
Take an agent we don't yet support (e.g. Cursor) from zero to fully monitored. Build the hook/integration layer, normalize its trajectory format into our data model, validate monitor accuracy on real traffic, and ship it to customers.
Build the real-time blocking path:
Design the low-latency pipeline that lets monitors block dangerous actions (e.g. git push --force, secret exfiltration) before they execute, while keeping p95 latency low enough that developers don't feel it. Handle traffic spikes and partial failures gracefully.
Ship an Analyzer capability end to end:
Design and build an organization-wide view (e.g. failure trends over time, cross-session pattern detection) from data model through API to UI, based on what security teams actually need.
Deploy Watcher inside locked-down enterprises:
Build and document the self-hosted/on-prem deployment story so that enterprises with strict data requirements can run Watcher inside their own infrastructure.
JOB REQUIREMENTS
Must-haves
4+ years building production software.
You have shipped and operated real systems with real users, and you know what it takes to keep them reliable.
Full-stack capability.
You are strong on the backend (APIs, data pipelines, databases, cloud infrastructure) and productive on the frontend (modern web UI). You don't need to be world-class at both, but you must be able to own a feature across the whole stack. Our stack is primarily Python and TypeScript.
High agency and ownership.
You are willing to own big chunks of the product, make decisions fast with incomplete information, and be accountable for the outcome. You don't wait to be told what to do and have an accurate sense of the roadmap for the product.
High output volume.
You have used Claude Code, Codex, Cursor, or similar tools heavily to accelerate or have built agents or agent tooling yourself.
Startup pace.
You are excited about a fast-moving environment, comfortable with ambiguity and changing priorities, and willing to grind when it matters.
Product sense.
You can talk to users, translate vague requirements into concrete designs, and make good calls about what to build and what to cut.
Strong nice-to-haves
Previous work on developer tools, monitoring/observability systems, or security products.
Watcher sits at the intersection of all three.
Real-time or large-scale data processing experience
(streaming pipelines, message queues, high-throughput log systems).
Enterprise or on-prem deployment experience.
Shipping software into environments you don't control is its own skill.
Experience building LLM-powered applications,
e.g. LLM-as-judge setups, evaluation pipelines, or familiarity with frameworks like Inspect.
Early-stage startup experience.
You have been employee 1-15 somewhere and know what it feels like to build a product with no playbook.
Explicitly not required
Formal AI safety background.
We need excellent product engineers who can learn the AI safety context, not AI safety researchers who need to learn engineering.
Management experience.
This is an IC role, at least initially.
Deep experience in every technology we use.
We care about demonstrated ability to learn and ship, not checkbox familiarity with our exact stack.
We want to emphasize that people who feel they don’t fulfill all of these characteristics but think they would be a good fit for the position, nonetheless, are strongly encouraged to apply.
BENEFITS
This role offers market competitive salary, equity, and competitive benefits.
Salary:
San Francisco:
$222,000 – $290,000
London:
£149,000 – £195,000. We will be looking to meaningfully raise salaries soon.
Our engineers effectively have an unlimited token budget. If a better result costs more compute, use it.
Flexible work hours and schedule
Unlimited vacation
Unlimited sick leave
Up to 6 months of paid parental leave
Comprehensive health, dental and vision insurance
Retirement savings with competitive employer matching (e.g. 401(k) for US employees)
Lunch, dinner, and snacks are provided for all employees on workdays
Paid work trips, including staff retreats, business trips, and relevant conferences
A yearly $1,000 (USD) professional development budget
Relocation support and visa fees (if applicable)
LOGISTICS
Time Allocation:
Full-time
Location:
This is an in-person role working out of our London or San Francisco office. We offer flexible working hours and some wfh arrangements.
Visa sponsorship:
We sponsor visas in both the UK and US. Sponsorship isn't guaranteed for every role or candidate, but if we make you an offer, we'll work with you to find the right visa route.
ABOUT THE TEAM
The product team consists of product engineers: Jeremy Neiman, Zak Walters, Zen van Riel, Srdjan Miletic and Gustavo Bicalho; research scientists: Victor Gillioz, Monika Jotautaitė, Dmitrii Volkov; and our GTM lead: Kyle Dai. Marius Hobbhahn (CEO) advises the team. Furthermore you will interact with our other SWEs and researchers, since we intend to be "our own customer" by using our products internally for our research work. You can find our full team here.
ABOUT APOLLO RESEARCH
The rapid rise in AI capabilities offers tremendous opportunities, but also presents significant risks. At Apollo Research, we're primarily concerned with risks from Loss of Control, i.e. risks coming from the model itself rather than e.g. humans misusing the AI. We're particularly concerned with deceptive alignment / scheming, a phenomenon where a model appears to be aligned but is, in fact, misaligned and capable of evading human oversight.
We work on the science of scheming, detection of scheming (e.g. building evaluations), and scheming mitigations (e.g. anti-scheming). We also work on control and monitoring research (see our scalable monitoring agenda). We work closely with many frontier AI companies, such as OpenAI, Anthropic, Google, Meta, Thinking Machines and others, e.g. to test their models and collaborate on the science of scheming. At Apollo, we aim for a culture that emphasizes truth-seeking, being goal-oriented, giving and receiving constructive feedback, and being friendly and helpful. If you're interested in more details about what it's like working at Apollo, you can find more information here.
We also build a coding agent security product called Watcher that secures agent deployments in companies. Our goal is to reduce the probability of catastrophic incidents by securing coding agents, learning about their real-world risks, and publishing our research on how to build these control systems most effectively.
Equality Statement: Apollo Research is an Equal Opportunity Employer. We value diversity and are committed to providing equal opportunities to all, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
HOW TO APPLY
Please complete the application form with your CV. The provision of a cover letter is neither required nor encouraged. Please also feel free to share links to relevant work samples.
About the interview process: Our multi-stage process includes a screening interview, a take-home test (3 hours), 3 technical interviews, and a final interview with Marius (CEO). There are no leetcode-style general coding interviews. You may use AI tools on the take-home; we judge the result the way we'd judge any contributor's work, so you are responsible for the quality of everything you submit. If you want to prepare, we suggest building simple monitors for coding agents and running them on your own Claude Code / Cursor / Codex / etc. traffic.
Your Privacy and Fairness in Our Recruitment Process: We are committed to protecting your data, ensuring fairness, and adhering to workplace fairness principles in our recruitment process. To enhance hiring efficiency, we use AI-powered tools to assist with tasks such as resume screening. These tools are designed and deployed in compliance with internationally recognized AI governance frameworks. Your personal data is handled securely and transparently. All resumes are screened by a human and final hiring decisions are made by our team. If you have questions about how your data is processed or wish to report concerns about fairness, please contact us at info@apolloresearch.ai.
Location: Korea (Remote)
Workplace: Remote
ABOUT THE OPPORTUNITY
We are looking for experienced Retail professionals to support a cutting-edge AI benchmarking project focused on Korean retail and consumer-facing environments. As a Subject Matter Expert, you will create and review realistic, high-quality scenarios that reflect operational, customer service, sales, pharmacy, loss prevention, and retail management challenges across supermarkets, pharmacies, department stores, luxury retail, shopping malls, and multi-branch operations. Your expertise will help ensure AI systems understand and respond accurately within a highly active commercial sector.
WHAT YOU’LL DELIVER
- Design realistic Retail Trade scenarios in Korean or English grounded in Korean operational contexts (e.g., store operations, customer service escalations, inventory management, pharmacy workflows, retail compliance, fraud prevention, sales supervision, branch coordination)
- Adapt structured evaluation rubrics for operational problem-solving, customer interactions, retail decision-making, and compliance-related tasks
- Review AI and human-generated responses for factual accuracy, policy compliance, customer service quality, and operational realism
- Contribute to “gold standard” solutions reflecting best practices across Korean retail, pharmacy, and commercial operations
QUALIFICATIONS
- Native-level Korean with strong professional English proficiency
- 5+ years of professional experience in Retail, Store Operations, Pharmacy Operations, Commercial Management, Loss Prevention, or Retail Investigations
- Background in one or more relevant roles: Retail Sales Supervision, Store or Operations Management, Pharmacist or Pharmacy Operations, Retail Security, Loss Prevention, Fraud Investigation, Customer Experience, or Multi-Branch Retail Operations
- Strong understanding of customer service workflows, retail operations, compliance procedures, inventory management, and Korean retail environments
WHY COLLABORATE WITH LILT?
- Your schedule, your rules. As an independent contractor, work when you want, as much or as little as you want. No fixed hours, no check-ins, no micromanaging.
- Get paid quickly and fairly. We respect your time and your expertise. Competitive rates, prompt payments, no chasing invoices.
- Work on projects that actually matter. Contribute to cutting-edge AI and language technology that is shaping how humans and machines communicate.
- Be part of something bigger. Join a global community of linguists, subject matter experts, and language professionals who are advancing human knowledge together.
- Grow without limits. As a Lilt contractor you get access to diverse, innovative projects that expand your portfolio and sharpen your skills across industries and domains.
- Have fun doing what you love. Bring your language skills to life on projects that are as interesting as they are impactful.
What to Consider Before Applying
- Not ideal as a full time job or primary income source. Work availability fluctuates with project demand, making this better suited as a supplemental income stream. As a 1099 contractor, you won't receive benefits such as health insurance, paid time off, or retirement contributions, and hours are not guaranteed.
- Requires reliable availability and commitment. Once you accept a task, we expect quality work and on-time delivery. Most tasks require a minimum of 2 hours per day or 10 hours per week. If your schedule is unpredictable, this may not be the right fit.
- Geographic restrictions may apply. We cannot engage contractors in regions subject to international embargo or sanctions. As a 1099 contractor, you are solely responsible for your own tax obligations. We recommend consulting a tax professional before engaging.
HOW TO JOIN OUR EXPERT COMMUNITY
Step 1: Apply with the English-language version of your Resume/C.V. highlighting your expertise in the domain.
Step 2: Register in Tipalti to ensure a smooth payment process
Step 3: Finalize onboarding and join the Production team
AI is changing how the world communicates — and LILT is leading that transformation.
LILT's mission is to make the world's information available to everyone, no matter the language they speak. Join our global community who thrive on innovation and excellence. Our collective knowledge, uniqueness, and skills deliver multilingual AI and human-verified services to Enterprises, Governments, and AI Developers around the world.
Earn money. Have fun. Advance human knowledge. Work on diverse projects from anywhere, any time you want. Get paid quickly and fairly, and build your professional network in a supportive community—all through a streamlined application process tailored to your expertise.
Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at https://lilt.com/legal/privacy.
At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at recruiting@lilt.com.
LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.
Location: Tokyo, Japan
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic is expanding its reseller program in Japan and Korea. As our Reseller Operations Manager for Japan and Korea, you'll own how resellers in both countries get onboarded, transact, get paid, and get supported, across both of our resale motions: hyperscaler resale, where partners resell Claude through the cloud marketplaces (AWS Bedrock today, Google Cloud Vertex AI and Microsoft Foundry to follow), and direct resale, where partners resell on Anthropic paper through our own quote-to-order and billing systems. The global team builds the program; you make it work for Japanese and Korean partners and feed back what has to change.
This is an operator role, not a partner manager role. In the first months you'll be validating deal registrations and answering partner tickets yourself; by the end of the first year the volume should be running on documented process, service levels, and vendor or system coverage that you set up.
Key responsibilities
Own reseller onboarding for Japan and Korea end to end: application intake, screening coordination, agreement execution, marketplace authorization, entitlement setup, and activation, and keep the partner record in Salesforce decision-grade for both regions.
Run hyperscaler (3P) reseller operations: deal-registration intake and validation within SLA, marketplace authorizations and private-offer processing with the cloud alliance teams, and end-customer reporting on every reseller transaction so partner-sourced revenue can be attributed.
Run direct (1P) reseller operations: partner quotes and order forms, order booking and provisioning, and commit tracking and true-ups with Deal Desk, RevOps, and Accounting, and work with Finance and Tax on local invoicing, currency, and consumption-tax handling for each transaction route.
Run the regional side of reseller incentives: eligibility, validation of quarterly payouts, and partner disputes, in partnership with the global incentive operations team and Finance.
Stand up first-line operational support for resellers in Japanese and Korean during local business hours, inside the global partner support queue rather than alongside it, and localize the onboarding, deal-registration, and ordering content partners depend on.
Manage any outsourced or contracted operations capacity used in region (scope, quality, service levels) and coordinate with Enablement on the logistics of local-language certification and training.
Own reseller reporting for Japan and Korea: registration volume and cycle time, activation, attach, and attributed revenue by partner and by motion, and use it to tell the regional teams and the global program what to fix next.
Adopt the global Partner Operations playbooks where they fit, write the in-region variants where they don't, and represent Japan and Korea requirements in partner systems and automation work so manual volume doesn't grow with partner count.
Minimum qualifications
Several years in channel, reseller, distribution, or partner operations at a technology company, ideally touching both a cloud-marketplace motion and a direct or contract-based resale motion.
Working proficiency in Japanese, Korean, and English. You'll run operational relationships with partners in both countries and work daily with a US-based team; proficiency doesn't need to be identical across all three, but you need to be able to work with partners in both regions.
Practical knowledge of how at least one major cloud marketplace's reseller program works (authorizations, private offers, deal registration), or deep experience in one motion and a track record of picking up the other quickly.
Hands-on experience with quote-to-order, order management, or partner billing, and the Finance, Deal Desk, and Legal coordination that comes with it.
A track record of taking a manual process and turning it into documented workflow, service levels, and reporting, including managing vendors or contractors who execute part of it.
Hands-on Salesforce experience (reporting, data maintenance), and comfort being the only operations person in the region while working with a team many time zones away.
Preferred qualifications
Experience inside the Japanese or Korean enterprise reseller and systems-integrator ecosystem, including local invoicing, credit, and consumption-tax conventions.
Experience with partner incentive or rebate operations, or with a partner program during its launch phase.
Experience with PRM or deal-registration tooling, or building automations with Claude or similar tools to run operational workflows at volume.
How this role works with the team
You'll report into Partner Experience and work day to day with two groups. The global Partner Operations team in San Francisco owns the reseller program's systems, and playbooks; our reseller operations owner there is your direct counterpart, and you'll split work along a simple line: they own the global process, you own its execution and adaptation in Japan and Korea. The Japan and Korea go-to-market teams own the partner relationships and the commercial conversations; you're the operational layer underneath them, and the person they come to when something about a partner's onboarding, order, or payout needs to move. You'll also be the regional voice into Finance, Deal Desk, RevOps, and the cloud alliance teams on anything that has to work differently in these markets.
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Hartford, United States
Our client is an established organization operating within the broader industrial and manufacturing sector. The business serves a diverse customer base and is focused on expanding its market presence, strengthening customer relationships, and developing new opportunities for sustainable growth.
As part of this continued development, the organization is looking for an experienced business development leader to help shape and execute its commercial growth strategy.
This is a senior-level opportunity for an entrepreneurial and commercially minded leader who is comfortable working in a technical environment. The successful candidate will combine strategic thinking with a hands-on approach to developing new business, strengthening existing customer relationships, and building the capabilities required to support future growth.
The Role
The Director of Business Development will take responsibility for identifying and developing growth opportunities across selected markets and customer groups.
Working collaboratively with commercial, technical, operational, and leadership teams, this individual will help translate market opportunities into actionable growth initiatives. The role will have significant exposure across the organization and will contribute to both near-term commercial priorities and longer-term business development strategy.
As the function develops, the successful candidate will also have the opportunity to build additional business development capability and help shape how the organization approaches new markets and customers.
Key Responsibilities
Develop and execute business development strategies aligned with the organization's broader commercial objectives.
Identify new customers, markets, applications, and opportunities that can support sustainable revenue growth.
Build strong relationships with key customer stakeholders and develop a clear understanding of their commercial and operational requirements.
Work closely with sales and other internal teams to strengthen existing accounts and pursue new opportunities.
Evaluate market activity, customer feedback, and commercial information to identify emerging opportunities and potential areas for investment.
Develop account and market plans for priority growth opportunities.
Lead selected strategic opportunities from initial engagement through commercial development and implementation.
Partner with internal technical and operational teams to ensure customer requirements are understood and appropriately supported.
Maintain strong visibility across the commercial pipeline and communicate progress, priorities, and risks to senior leadership.
Contribute market and customer insights that can inform broader commercial and business planning.
Establish clear performance objectives and measures for business development activities.
Support the continued development of commercial processes, tools, and ways of working.
Recruit, develop, and lead additional business development resources as the function grows.
Represent the organization with customers and industry stakeholders as required.
Requirements
A bachelor's degree in engineering, business, management, or a related discipline is preferred.
Significant experience in business development, sales, commercial leadership, or a related discipline within an industrial, manufacturing, or technical business environment.
Experience from industrial manufacturing or engineered products, with exposure to sectors such as heavy equipment, energy, natural resources, agriculture, construction, or other technically complex industrial markets.
Demonstrated success developing new customer relationships and generating meaningful commercial growth.
Experience working with technically oriented products, services, or solutions.
Strong commercial judgment and the ability to evaluate opportunities from both strategic and practical perspectives.
Experience developing market, customer, or territory growth strategies.
Ability to operate effectively across sales, operations, technical teams, and senior leadership.
Experience building, developing, or leading teams would be advantageous.
Strong communication, relationship-building, and negotiation capabilities.
Comfortable operating with a high degree of autonomy in a dynamic business environment.
Willingness to travel approximately 25% as required.
Benefits
Competitive base salary of between $180k to $200k
Comprehensive benefits
Keller is a recruitment agency that provides services to clients ranging from startups and non profits to multinational corporations. Keller emphasizes ethical search processes, attentive candidate care, and leadership placements that support long-term client outcomes.
To learn more about the firm and about our candidate services - please visit
Executive Recruiters United States: Leading Executive Search and Headhunting Firm in the USA
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Note:
This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.
Location: United Kingdom; South Africa; Pakistan
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team.
About the company
Our client is a high-growth sales acceleration partner specializing in outsourced business development for complex B2B sectors, including FinTech, HealthTech, and Manufacturing. Operating across the UK, Europe, and North America, the team helps ambitious global brands bridge the gap between lead generation and revenue through a proven, consultative sales methodology. They act as a strategic extension of their clients' organizations, deploying expert SDR teams and advanced sales engagement technology to navigate high-value, long-cycle sales environments.
The team prides itself on combining the agility of a startup with enterprise-level maturity, fostering a culture driven by performance, data-backed insights, and continuous professional development. With a focus on delivering measurable ROI through human-led, tech-enabled outreach, they provide a fast-paced and collaborative environment for sales professionals passionate about account-based targeting and high-level executive engagement. This is an opportunity to join a scaling firm at the forefront of modern B2B sales innovation.
Job Type
Full-time
Job Summary
We are seeking a driven and articulate Sales Development Representative to join a well-established leader in outsourced sales acceleration. This role is focused on a high-growth project for a client that automates and standardizes insurance data, bridging the gap between fragmented systems. You won't be selling insurance policies; instead, you will be solving complex data challenges for major insurance and finance organizations. This is an opportunity to join a company with 15 years of proven methodology, offering a clear path to leadership for those who are curious, coachable, and determined to succeed.
Key Responsibilities
Conduct approximately 50 high-quality outbound calls per day to key stakeholders within the insurance and finance sectors.
Identify and qualify 10+ new business opportunities per month to maintain a healthy sales pipeline.
Articulate the value proposition of data automation and system connectivity to senior decision-makers.
Manage and document all sales activities, leads, and progress accurately within Salesforce.
Collaborate with team leads to refine outreach strategies based on market feedback and data.
Requirements
Professional fluency in English with exceptional verbal and written communication skills.
Prior experience working within or selling to the Insurance or Finance sectors.
A strong understanding of how insurance or finance companies operate internally to navigate complex hierarchies.
A determined, "hunter" mindset with a natural curiosity for technology and business processes.
Ability to work UK GMT business hours.
Nice to Have
Previous experience using Salesforce as a primary CRM.
Familiarity with data management, API connectivity, or InsurTech landscapes.
Experience in an outsourced sales or lead generation environment.
Compensation & Incentives
Competitive contractor compensation.
£200 incentive when target is achieved.
£500 incentive for overperformance against target.
Additional performance-based incentives may apply.
Benefits
💰 Competitive base salary
🎯 Performance-based incentives (£200 for hitting target; £500 for overperformance)
🌎 Fully remote work environment (Work from anywhere)
🚀 Clear progression paths into Team Lead and Management roles
📈 Long-term stability within a mature, 15-year-old organization
🎓 Access to industry-leading sales training and established processes
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role:
As an Applied AI team member at Anthropic, you will be a Pre-Sales architect focused on becoming a trusted technical advisor helping large enterprises understand the value of Claude and paint the vision on how they can successfully integrate and deploy Claude into their technology stack. You'll combine your deep technical expertise with customer-facing skills to architect innovative LLM solutions that address complex business challenges while maintaining our high standards for safety and reliability.
You will focus on a short list of strategic accounts within our Enterprise Technology business. For each one you will co-own the account plan with the account executive, build executive technical champions, and drive a multi-quarter adoption roadmap. You will have breadth and depth, reproducing customer environments and problems, building working solutions with them, and develop deep relationships with our engineering and product teams, all in service of each account's strategic roadmap
Working closely with our Sales, Product, and Engineering teams, you'll guide customers from initial technical discovery through successful deployment. You'll leverage your expertise to help customers understand Claude's capabilities, develop evals, and design scalable architectures that maximize the value of our AI systems.
Responsibilities:
Partner with account executives to deeply understand customer requirements and translate them into technical solutions, ensuring alignment between business objectives and technical implementation
Serve as the primary technical advisor to enterprise customers throughout their Claude adoption journey, from discovery to initial evaluation through deployment. You will need to coordinate internally across multiple teams & stakeholders to drive customer success
Work with your customers on their overall AI adoption strategies, including use case scoping, architecture reviews, technical champion building, adoption workshops, and use case execution
Support customers building with both the Claude API and Claude for Enterprise
Create and deliver compelling technical content tailored to different audiences. You will need to be able to spread the gamut from technical deep dives for engineering & development teams up to business value focused conversations with executives
Reproduce customer environments and problems in your own builds. Use them to prove the path to production
Build deep relationships with Anthropic engineering and product teams. Carry customer needs into the product roadmap and bring product direction back to your accounts
Guide technical architecture decisions and help customers integrate Claude effectively into their existing technology stack
Help customers develop evaluation frameworks to measure Claude's performance for their specific use cases
Identify common integration patterns and contribute insights back to our Product and Engineering teams
Travel occasionally to customer sites for workshops, technical deep dives, and relationship building
Maintain strong knowledge of the latest developments in LLM capabilities and implementation patterns
You may be a good fit if you have:
8+ years of experience in roles such as Field CTO, Solutions Architect, Sales Engineer, or Product Manager, with hands-on building experience
Experience working with enterprise customers, navigating complex buying cycles involving multiple stakeholders
Experience owning named or strategic enterprise accounts through long, multi-stakeholder buying cycles
Exceptional ability to build relationships with and communicate technical concepts to diverse stakeholders to include C-suite executives, engineering & IT teams, and more
Strong technical communication skills with the ability to translate customer requirements between technical and business stakeholders
Experience designing scalable cloud architectures and integrating with enterprise systems
Comfortable with python
Familiarity with common LLM frameworks and tools or a background in machine learning or data science
Excitement for engaging in cross-organizational collaboration, working through trade-offs, and balancing competing priorities
A love of teaching, mentoring, and helping others succeed
Excellent communication and interpersonal skills, able to convey complicated topics in easily understandable terms to a diverse set of external and internal stakeholders. You enjoy engaging in cross-organizational collaboration, working through trade-offs, and balancing competing priorities
Passion for thinking creatively about how to use technology in a way that is safe and beneficial, and ultimately furthers the goal of advancing safe AI systems
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$240,000
—
$380,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Platform Security Engineering (PSE) sits within Data Center Security Engineering (DCSE). As Anthropic expands beyond traditional cloud providers into owned facilities, colocation, and partner sites, we take on the security responsibilities that cloud providers used to abstract away: firmware integrity, boot chain verification, platform trust, and host hardening. PSE exists so that Anthropic can deploy training and inference workloads to any qualified environment with a demonstrable security posture, including the technical controls behind our AI Safety Level commitments.
We are hiring an engineering manager to lead a group of platform security engineers covering firmware research, OS and kernel hardening, platform trust integration, and server manageability firmware. You will own the roadmap for this group, grow the team, and be accountable for the security posture of the compute platforms Anthropic runs on: hardware roots of trust, secure and measured boot, attestation, firmware supply chain, and the integrity of the hosts that hold model weights on bare-metal infrastructure.
This is a hands-on management role. You will not write most of the code, but you will review designs, make the final call on hard trade-offs, and be able to reason with your engineers from a silicon root of trust through firmware, bootloader, kernel, and host software. You will partner with infrastructure, fleet, and compute teams inside Anthropic, and with silicon vendors, OEMs, and compute providers outside it.
You will report to the Data Center Security Engineering manager.
Key responsibilities
Lead and grow the platform security engineering group: hiring, onboarding, development, performance, and prioritization for full-time engineers, and coordination of contractor and vendor engineers working alongside them
Own the platform security roadmap and its delivery: hardware root of trust and attestation, secure and measured boot across CPU, BMC, accelerator, and peripheral firmware, OS and kernel hardening, and the host-side pipeline that turns attestation evidence into production gates
Own the firmware supply chain posture for the fleet: SBOM and reference integrity manifests, authenticated update, rollback protection, and the vendor relationships needed to get fixes shipped
Drive platform risk assessments for new compute platforms and providers, and make evidence-based go/no-go recommendations with bounded risk rather than perfect-or-nothing gates
Partner with infrastructure, fleet, compute, and detection and response teams so that platform controls land in production without degrading training or inference performance
Manage relationships with silicon vendors, OEMs, and compute providers: security requirements, vulnerability management, disclosure and remediation timelines, and upstream and standards-body engagement (TCG, OCP, IETF)
Run the team's operating rhythm: design reviews, threat models, incident participation for platform-layer issues, and clear written status to security and infrastructure leadership
Minimum qualifications
Have 10+ years in systems security, with at least 5 years focused on firmware, hardware, or OS-level security
Have 5+ years as a people manager of security or systems engineers, including hiring and developing senior and staff-level engineers
Can go from architecture to implementation detail with your engineers: secure boot, measured boot, TPM and other roots of trust, attestation protocols (SPDM, DICE, remote attestation), UEFI and BMC firmware, and Linux kernel and OS hardening
Have owned a technical roadmap end to end, including the prioritization calls when security, performance, and delivery timelines conflict
Have worked directly with silicon vendors, OEMs, or cloud and bare-metal providers on security requirements and remediation, and can push a partner to a fix without burning the relationship
Write clearly: design reviews, risk assessments, and status for executives are part of the job
Are comfortable building a team and its processes from an early stage, with a scope that is broader than the headcount
Preferred qualifications
Experience managing a mixed team of full-time engineers, contractors, and vendor engineers while keeping design authority in-house
Hands-on background in OpenBMC or other server management firmware, DRTM or secure launch, or confidential computing primitives (TDX, SEV-SNP, ARM CCA)
A record of upstream contributions or maintainership in Linux, OpenBMC, or a comparable community, or standing in TCG, UEFI Forum, or OCP
Experience securing large-scale HPC or AI training infrastructure
Firmware vulnerability research, reverse engineering, or fuzzing background
Experience running coordinated vulnerability disclosure with hardware or firmware vendors
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$485,000
—
$625,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote
About the company:
In the coming decades, demand for critical minerals such as copper, lithium, and cobalt will continue to grow. These minerals are needed to build electric infrastructure, vehicles, data centers, and electronics. However, the mining industry is making 10x fewer discoveries per dollar spent on exploration compared to 30 years ago because the easy-to-find, near surface deposits have largely been discovered.
KoBold was founded to be the first AI native mineral exploration, mine development, and technology development company. Our goal is to turn mineral exploration into a repeatable science to discover the minerals the world needs—by integrating artificial intelligence, human intelligence, and new technology. Our multidisciplinary teams of data scientists, engineers, and geologists work together to build data systems, design new sensors, and establish industry-leading workflows to develop and test subsurface predictions on our exploration projects.
Our first discovery, Mingomba, is a high-grade copper deposit in Zambia, found after spending materially less than industry average. We are developing Mingomba with the same technical rigor that we apply to exploration. The Mingomba team brings together mine and processing engineers, geologists, data scientists, software engineers, and community, health & safety, construction, and operations specialists. By combining industry knowledge and cutting edge technology, we are developing Mingomba into a world class project that has safer and more predictable outcomes for ourselves, partners, and communities. It is expected to create thousands of good jobs for generations.
KoBold runs exploration programs in eight countries, all with the potential for another discovery.
KoBold is privately held; investors include institutional asset managers T. Rowe Price and Canada Pension Plan Investments; technology venture capitalists Andreessen Horowitz, Breakthrough Energy Ventures, BOND Capital, Durable Capital, StepStone, and Standard Investments; and strategic natural resources companies BHP and Mitsubishi.
About The Role:
In this role, you will develop state of the art instruments to collect data to guide our exploration programs. You will simulate, characterize, and calibrate sensor performance and design new data acquisition systems. Working with vendors and partners, you will build hardware and work with our operations staff to deploy it in the field.
With this sensor data and other data sources at KoBold, you will build models and apply a wide range of scientific computing, statistical, and physics-based methods to find places where there is evidence of ore-forming processes at work and to predict the locations of ore-grade mineralization in 2D and 3D. You will help build a worldwide dataset that underlies our exploration program, with careful attention to identifying and quantifying uncertainty in the data and in our predictions. You will be creating models and developing software to accelerate discovery of critical battery metals.
You will join an outstanding team of data scientists and engineers and will work closely with KoBold’s world-renowned geoscientists to incorporate our best understanding of the chemical and physical processes that create ore deposits. Working with your geoscience colleagues, you will identify new opportunities and technologies for geophysical data collection, create 2D and 3D geologic predictions, identify exploration targets, design field programs to collect data, and use that data to reduce the uncertainty in our predictions and guide the next phase of field work.
Ultimately, your role is to help KoBold make valuable discoveries by building and deploying next generation hardware and using data tools to solve scientific problems. As one of the early members of this team, you will help build these tools from the ground up.
Responsibilities of this position include:
Technical execution
Design, develop, and deploy new mineral exploration data collection instruments and methods.
Help develop KoBold’s proprietary software exploration tools.
Find and curate a wide variety of geospectral, geophysical, geochemical, geologic, and geographic data and integrate it into KoBold’s proprietary data system.
Build models to make statistically valid predictions about the locations of compositional anomalies within the Earth’s crust.
Create effective visualizations for evaluating model performance and enabling rapid interaction with the underlying data and key features.
Develop and apply a range of data processing, statistical, and physics-based techniques to geoscientific data — from computer vision to geophysical inversions — and use the results to guide our targeting efforts and inform our acquisition and exploration decisions.
Present to and collaborate with our external partners and stakeholders.
Push the state of the art in analysis capabilities by implementing statistically rigorous spatially aware clustering, anomaly detection, and other analysis methods
Collaborate with data scientists, geoscientists and engineers to invent and deploy algorithms that combine large and complex data sets for mineral exploration and discoveries
Qualifications
Demonstrated ability to quickly absorb and synthesize complex information, with a track record of high intellectual rigor in a professional setting.
Exceptional curiosity and eagerness to learn, with a proactive approach to exploring new concepts and technologies.
A successful track record of developing complex equipment with cross-disciplinary teams and vendors.
Technical skills, including extensive experience with:
Physical measurement and data analysis systems that use phenomena such as optics, electromagnetism, radiation, and gravity.
Applying scientific knowledge to identify and prototype emerging technologies
Systems integration and data acquisition.
Python’s data science packages and general software engineering practices.
Collaborative software development (git), and familiarity with software engineering best practices like unit test / integration test suites, and CICD pipelines.
SQL, as well as familiarity with non-relational databases.
Cloud computing resources.
Building a wide variety of predictive models, applying them to different problems, and evaluating and interpreting the results.
Data analysis, physics analysis, and applied statistics on a broad range of types of data including data from physical systems.
Capacity to dive deep on novel challenging problems in applying ML to mineral exploration, including understanding a complex domain of geology and mineral exploration practices as well as working with limited, disparate and noisy data sources
Experience deploying sensors in the field
Work practices and motivation:
Ability to take ownership and responsibility of large projects.
Intellectual curiosity and eagerness to learn about all aspects of mineral exploration, particularly in the geology domain. Open to working directly with geologists in the field. Enjoys constantly learning such that you are driving insights and innovations.
Ability to explain technical problems to and collaborate on solutions with domain experts who aren’t software developers. A strong communicator who enjoys working with colleagues across the company.
Excitement about joining a fast-growing early-stage company, comfort with a dynamic work environment, and eagerness to take on a range of responsibilities.
Keen not just to build cool technology, but to figure out what technical product to build to best achieve the business objectives of the company.
Ability to independently prioritize multiple tasks effectively.
It is also helpful but not required to have experience with:
Remote sensing
Creating machine learning models on geospatial data
Image processing or computer vision
Project and team management
What to Expect
Joining KoBold means getting the opportunity for hands-on exposure to our exploration projects around the world. All employees are expected to travel to project sites, with a minimum of one week per year. Field-facing and technical roles spend significantly more time in the field.
KoBold Metals is an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity for people of any race, color, ancestry, religion, sex, gender identity, sexual orientation, marital status, national origin, age, citizenship, disability, or veteran status.
This position is Full-time Exempt
Salary is one part of KoBold’s total compensation. The US salary range for this role is between $125,000 and $235,000, and will depend on your skills, qualifications, experience, and location. In addition to salary, we offer equity compensation. We also offer benefits including medical, dental, and vision insurance, a 401k retirement plan, short & long term disability and life insurance. We also offer paid sick time and parental leave."
Location: Remote, Candidates can be located anywhere in the United States or Canada. All candidates must be legally authorized to work in the United States or Canada. 10-20% travel required.
Compensation ranges are listed in USD. If you are based outside the US, the range may not translate directly: US pay reflects a different market with different competitive dynamics, so we benchmark roles against the local market rather than converting the listed figure.
Location: United States & Canada
Workplace: Remote
About WorkOS 🚀
WorkOS builds modern developer tools and APIs that make it easy for companies to become Enterprise Ready. Our platform powers authentication, identity, authorization, and other critical infrastructure that developers need to securely scale their products to large organizations.
We recently raised a $100M Series C, valuing the company at $2B, led by Meritech and Sapphire with participation from Greenoaks, Craft, Abstract, and Audacious. WorkOS powers enterprise features for many of the fastest-growing AI companies, including OpenAI, Cursor, and Perplexity, Sierra, and Plaid.
As AI reshapes software, WorkOS is at the frontier of Human and Agent Authentication, Identity, and Access Control helping companies answer a new critical question: who are your agents, and what are they allowed to do? Our fast-growing customer base includes hundreds of modern software companies building the next generation of enterprise-ready products.
About the role:
WorkOS is growing rapidly, and our largest customers are growing with us. We're looking for an Account Manager to own the expansion of our most complex accounts — deepening product adoption, uncovering new use cases, and turning strong technical relationships into meaningful revenue growth.
This is a commercial role with a technical center of gravity. You'll build trusted relationships with engineering and product leaders, understand their roadmaps well enough to see where WorkOS should show up next, and drive the renewals, upsells, and multi-product expansion that follow. You'll also be a critical feedback loop into product — the expansion opportunities you can't close today become the roadmap that unlocks them tomorrow.
Responsibilities
- Own a book of strategic accounts end to end: retention, renewal, and expansion targets
- Build and execute account growth plans — map the org, identify unadopted products and untapped teams, and drive a clear path to increased usage and spend
- Proactively surface expansion opportunities by understanding each customer's product roadmap, technical architecture, and growth plans
- Lead commercial conversations independently, from initial opportunity through pricing, negotiation, and close
- Drive adoption of the full WorkOS platform — SSO, Directory Sync, AuthKit, Audit Logs, and beyond — across new teams, new products, and new geographies
- Partner with Sales, Support, and Engineering to remove technical blockers standing between a customer and their next stage of growth
- Run executive business reviews that connect WorkOS usage to customer outcomes and set up the next expansion conversation
- Forecast accurately and maintain pipeline hygiene across your accounts
- Feed structured expansion signal back to Product — what customers are asking for, what's blocking adoption, and what would unlock the next tier of spend
- Help build the playbooks, content, and processes that make this motion repeatable as the team scales
Qualifications
- 5+ years in account management, customer success, or sales at an enterprise level, with a track record of growing existing accounts
- Demonstrated ownership of expansion, upsell, or net revenue retention targets
- Strong product sense and genuine energy for solving hard technical customer problems
- Ability to lead complex integration and architecture conversations in a consultative, proactive way
- Familiarity with APIs and the ability to explain API concepts to our largest and most technical customers
- Familiarity with SQL — comfortable writing basic queries and modifying more complex ones to find adoption and usage signal on your own
- Comfort navigating multi-threaded relationships, from individual developers to VPs and executive buyers
- Strong written and verbal communication skills
- Commercial instincts: you can spot an opportunity, build the business case, and ask for the deal
- Operations-savvy mindset — you remove process friction and build things that scale
- Strong organizational skills and a self-starting mindset
Benefits and Perks (US Only) 💖
At WorkOS, we offer resources that emphasize personal and familial well-being. We offer healthcare coverage for you and your family, including medical, dental, and vision. We offer parental leave, paid-time off and fully remote working arrangements.
- 401k matching
- Competitive Equity
- Healthcare, dental and vision coverage
- FSA, ST/LT Disability, Voluntary Life
- Carrot fertility benefits
- 20 days paid vacation + 10 holidays + unlimited sick leave
- 12 weeks fully paid parental leave
- Fitness: Monthly stipend for gyms, yoga classes, race registrations or whatever keeps you active
- Wellness: Monthly stipend for a massage, meditations class, therapy, or activities that enhance your well-being
- Commuter benefits for hybrid employees in SF/NYC
- Unlimited token usage!
Please inquire directly with our recruiting team for benefits available to those working outside the US.
Equal Opportunity Employer
WorkOS is an equal opportunity employer, committed to diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Boulder, CO
Workplace: OnSite
ABOUT HALTER
At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard.
We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund https://foundersfund.com, Bessemer Venture Partners https://www.bvp.com/, BOND, https://www.bondcap.com/ DCVC https://www.dcvc.com/, Blackbird https://www.blackbird.vc/, Promus Ventures https://www.promusventures.com/, Rocket Lab’s Peter Beck and Icehouse ventures https://www.icehouseventures.co.nz/?utm_term=icehouse%20ventures&utm_campaign=Brand+Keywords&utm_source=adwords&utm_medium=ppc&hsa_acc=4064636360&hsa_cam=16902737884&hsa_grp=134004309485&hsa_ad=592971340272&hsa_src=g&hsa_tgt=kwd-1082530126230&hsa_kw=icehouse%20ventures&hsa_mt=b&hsa_net=adwords&hsa_ver=3&gclid=Cj0KCQjw2v-gBhC1ARIsAOQdKY0J0DepRVFDmjQlAkJPbZuQnLSA5UVzUzOXYiPxkjX-SeVa513_BhkaAr-MEALw_wcB.
To find out more, visit our LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
ABOUT THE ROLE
You own Halter's event strategy in North America end to end, from premium national brand moments through to supporting our regional sales teams with scaling our local activation strategies. Think everything from our expo site at CattleCon, a multi-day conference for Rural Professionals, an invite-only customer or stakeholder event, through to the BBQ on ranch that gets ten prospects and five existing customers in a room together. Both ends of the spectrum matter equally. One builds the brand; the other builds pipeline and trust, efficiently and fast.
You'll lead our Event Specialists/Coordinators across the whole calendar. Supporting them to own Territory Manager’s in-field regional events, and working as a team to deliver our larger scale events. You set the standard for our events, and you know that "premium" doesn't mean the same thing in each context. A ranch BBQ done with too much polish would fail as badly as a national stand with not enough.
WHAT THE ROLE LOOKS LIKE
- Strategy and calendar. You build the annual North American event strategy and the calendar that delivers it, deciding what we do, what we don't, and why. Every event has a clear commercial purpose and audience, and the calendar as a whole is balanced across regions, seasons and the sales cycle.
- Budget ownership. You build the annual event budget to match that calendar, then own it. Forecasting, per-event budgets, supplier contracts and negotiation, event cost reconciliation and re-forecasting, and clear reporting on spend against plan.
- Event Delivery across the range. Flagship national activations (CattleCon, large format field days), conferences, enterprise events, and invite-only stakeholder events, and efficient, high-trust regional events run alongside Territory Managers. You set the production standard for each & work with your team to look after the event design & delivery - owning both the on-the-day experience and the follow-up that turns attendance into high quality and high converting pipeline, brand awareness and customer love.
- Event ROI. Every event, big or small, is measured on what it returns: pipeline generated, cost per opportunity, and its role in the deal cycle or customer journey it was built for.
- Team leadership. Building and coaching a team who can move between formats, hold a production standard when it's called for, and move fast and simply when that's the smarter move.
- Territory Manager partnership. Regional events exist to serve the TM's patch and pipeline, not as a separate marketing calendar.
WHO WE ARE LOOKING FOR
- You’ve been playing in this space for a while, and have a proven record delivering events across a wide range of scale, budget and production value, and the judgement to know what each one warrants. You've run the big builds and the fast, simple formats, and you don't over-invest in one or under-invest in the other.
- You’re an experienced leader who is energised by the pressure of owning and delivering every detail at precision standard. You know how to build high-performing teams, have experience working alongside senior leadership and executive teams, and are highly collaborative and inclusive - not just within the marketing and sales space, but right across all functions.
- Commercially minded: you think about events in terms of pipeline and cost per opportunity, not just attendance or vibe. You wrap quality analysis around each event to measure ROI and assess what works and what doesn’t - and you build a team of operators that think in this exact same way.
- Comfortable flexing across a busy, varied calendar, and coaching a team to read what each event actually needs.
- Genuinely energised by being out with ranchers and our team. You want to immerse yourself in our audience, get to know what it’s like on the road with our reps, and be onsite at the events you've built.
- Highly collaborative - not just with sales, but across the marketing function. You pair closely with the Content & Lifecycle team on campaign strategy so events land as part of a connected commercial motion, not a standalone activity, driving results that clearly move both new acquisition and existing-customer revenue, not events for their own sake.
- Aspirational and creative. You don't just run the events calendar you inherited. Instead you're pushing for what Halter's event presence & strategy could be. You pitch new formats, new activations, new ways to get farmers together, and you're willing to try something that might not work rather than defaulting to what's been done before.
OUR BENEFITS
- Employee Stock Ownership Plan (ESOP): Own a part of Halter and share in our growth and success
- Unlimited PTO: Take time off when you need it—no accrual required, available from day one
- Employee Assistance Program (EAP) & paid wellness leave: Access confidential support through JustWorks plus 3 paid wellness days per year
- Comprehensive health benefits: Medical, dental, and vision coverage starting the first day of the month after you join (with most premiums covered, including 100% of employee-only health premiums on select plans)
- Personal growth fund: $750 USD per year to support learning, development, or personal growth goals
- Parental leave: 16 weeks paid leave for birthing parents and 8 weeks paid leave for non-birthing parents
- 401(k): 100% match on the first 3% contributed, plus 50% match on the next 2% (up to a 4% employer match), with immediate vesting
- Onboarding travel to New Zealand: Fly to NZ for onboarding at Halter HQ in Auckland—meet the team, visit a test farm, and immerse yourself in all things Halter
OUR OFFICE FIRST APPROACH
Humans are wired for connection. Being office first is a core pillar of our culture because in-person connections drive your growth, learning, impact, and relationships. Strong relationships make it easier to disagree, give feedback, and do meaningful work together.
We're office first, not office only. Working from the office is our default, but we flex when needed. We have a high-trust culture where everyone is trusted to do what's best for Halter.
Our office vibe is special, the high energy and spectacular people make work enjoyable. Your growth and impact are unlimited here, coming from solving problems, innovating, and constantly learning from each other.
JOIN OUR TEAM
Halter is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don’t necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We’d love to chat to see if you’ll be an epic fit!
If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you’re excited about this role and working at Halter, along with your CV, and we’ll be in touch!
Please also feel free to check out the careers page https://www.halterhq.com/careers for more information on working at Halter and don't forget to follow us on LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
WHY OUR TEAM LOVES WORKING AT HALTER:
- Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations.
- Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems.
- You'll grow here. Autonomy, mastery, and learning define how we work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our personal growth fund.
- This isn't easy, and we love that it's hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: "Joining Halter is a bit like strapping yourself to a rocket ship, but it's an epic journey to be a part of!"
Location: Remote - US
About Backblaze
Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we're helping customers break free from the restrictive, overpriced legacy solutions that hold them back and blaze forward with the full power of the open cloud in their hands.
Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $125M in revenue and is the leading specialized storage cloud, managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.
Role Overview
Backblaze is seeking a Director, Enterprise Systems & Architecture to own the technical vision, architecture, and operations of the company’s enterprise systems and emerging AI use cases. This is a senior leadership role with organization-wide scope — spanning commercial and financial systems, GTM technology, data architecture, and the deployment and governance of AI agents across the business.
This leader will serve as the company’s architectural authority for enterprise platforms including Salesforce, NetSuite, Zendesk, Snowflake, and their surrounding integration ecosystem. Equally important, they will support the governed infrastructure layer that enables AI agents, automated workflows, and headless capabilities to operate safely at a public company. They will partner closely with the CRO, CISO, and CFO organizations to enable velocity while ensuring systems are compliant, auditable, and built to scale.
The ideal candidate combines deep enterprise architecture expertise with hands-on platform engineering instincts and practical experience deploying AI agents in production environments. This is a build-and-operate role, not a purely advisory one. The Director will directly manage the Salesforce administration team and the NetSuite techno-functional team, and will grow a broader platform capability over time.
Key Responsibilities
Enterprise Architecture Strategy
Define and maintain the enterprise systems architecture roadmap across the commercial, financial, and GTM technology stack, including Salesforce, NetSuite, Zendesk, Snowflake, and related platforms.
Own and maintain formal architecture documentation including system topology maps, data flow diagrams, integration inventories, and architecture decision records (ADRs).
Establish and enforce architectural governance standards and review processes for all material system changes across the enterprise.
Define reference architectures and design patterns for integrations, data exchange, platform extensibility, and AI agent workloads.
Lead build vs. buy evaluations and establish platform selection criteria — including for AI tooling, agent orchestration frameworks, and LLMOps infrastructure — aligned with long-term architectural goals.
Ensure systems architecture supports scalability, data integrity, security, and operational efficiency in a public-company environment.
Systems Architecture & Integration Design
Serve as the lead architect for the design and implementation of integrations across Salesforce, NetSuite, Zendesk, Snowflake, Orb, and other enterprise platforms.
Establish and enforce design standards, data contracts, and integration governance across all enterprise systems.
Own the enterprise architecture review board, evaluating proposed system changes for scalability, compliance, security, and alignment with long-term design goals.
Define integration patterns (event-driven, API-first, middleware) and ensure consistent application across the technology ecosystem.
Partner with the Data Engineering team to ensure data pipelines, data models, and platform integrations reflect sound architectural principles and support reliable analytical and operational outcomes.
Lead evaluation and selection of new technologies, including iPaaS and middleware platforms, ensuring alignment with the broader architecture.
Architecture Governance & Advisory
Serve as the company's technical authority on enterprise systems design questions, providing architectural guidance to Revenue Operations, Finance, and Data Engineering leadership.
Lead architecture review sessions and provide formal design approval for major system initiatives and platform changes.
Produce and maintain architectural roadmaps, standards documentation, and technical decision frameworks that guide delivery teams and stakeholders.
Translate complex business requirements into scalable, future-proof architectural solutions, ensuring alignment between business priorities and technical design decisions.
Establish strong feedback loops with business teams to ensure the architecture evolves alongside organizational needs.
Mature the infrastructure that governs AI agent workflows — ensuring all agents and automated systems operate through governed identity, API gateway, secrets management, logging, and reconciliation layers.
Maintain and enforce change management standards for workflow deployments, prompt changes, and policy updates — including GitHub-backed version control and CI/CD deployment gates.
Ensure AI agent operations comply with SOX IT General Controls, data privacy requirements (GDPR/CCPA), and internal data governance standards.
Build and maintain observability infrastructure in partnership with the security team for agent operations, including real-time dashboards, alerting on anomalous behavior, and audit trail evidence for SOX and compliance purposes.
Team Leadership & Vendor Governance
Lead and develop a team of Business Systems administrators, contractors, providing mentorship and clear career development direction.
Establish best practices for systems lifecycle management, change management, and project delivery.
Manage vendor and contractor relationships, ensuring external resources operate within defined architectural standards and governance frameworks.
Champion a culture of technical rigor, documentation discipline, and continuous improvement across the team.
Qualifications
Required
10+ years of experience in Enterprise Architecture, Business Systems, or Platform Engineering roles, with demonstrated ownership of multi-system environments at a public or compliance-regulated company.
Proven experience deploying, monitoring, and governing AI agents or LLM-powered workflows in production, including prompt versioning, agent identity management, and audit logging.
Deep experience architecting and governing Salesforce CRM environments at scale, including data model design, integration patterns, and access controls.
Strong working knowledge of NetSuite and Snowflake from both an architectural and operational perspective.
Experience building and operating API gateway, secrets management, and identity-based access control infrastructure in support of automated workflows or agent systems.
Solid understanding of SOX IT General Controls and application controls, with experience producing control evidence in a public company environment within the last 3 years.
Proven track record managing multi-functional business systems or platform teams, including direct management of admins and techno-functional resources.
Experience designing integration architectures using event-driven, API-first, or middleware patterns.
Strong communication and stakeholder management skills with the ability to engage credibly across technical teams, senior business leaders, and external auditors.
Experience with workflow versioning, GitOps patterns, and CI/CD pipelines for business systems deployments.
Preferred
Proficiency with architecture and security frameworks to enable the responsible usage of AI
Hands-on experience with iPaaS or middleware platforms (e.g., Fivetran, Polytomic, MuleSoft, Boomi, Celigo) at a design and governance level.
Experience developing master data management (MDM) strategy and data governance frameworks.
Experience managing analytics architecture and BI platforms such as Tableau.
Salesforce and NetSuite certifications.
Experience working in public or large enterprise technology environments with compliance and audit requirements.
What We Offer
Competitive compensation and equity package
Full benefits including medical, dental, vision, and 401(k) with matching
RSU grants for full-time employees
ESPP program
Flexible vacation policy
Maternity & paternity leave
MacBook to use for work, plus a generous stipend to personalize your workstation
Childcare bonus (human children only)
Fertility treatment and support
Learning & development program
Commuter benefits
A collaborative and transparent culture that supports a healthy work-life balance
Pay Transparency
To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. Final offer amounts are determined by multiple factors including candidate location, skills, depth of work experience, and relevant licenses/credentials.
The expected salary range for this role is
$190,000 - $220,000.
At Backblaze, we value being fair and good to our customers, partners, and employees. Diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We are proud to be an Equal Opportunity Employer.
Location: Englewood Cliffs, NJ
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.
Summary
Up to 6 months temporary assignment with HR Payroll team as a Senior Payroll Analyst working onsite 5 days a week (Mon-Fri 8AM-5PM EST) at 111 Sylvan Ave Englewood Cliffs, NJ.
The Senior Payroll Analyst is responsible for accurate, timely, and compliant multi-state payroll processing. This role serves as a primary owner and subject matter expert for complex payroll transactions, issue resolution, payroll tax matters, reconciliations, large-scale data audits, vendor escalations, and process improvement initiatives. The Senior Payroll Analyst is expected to resolve complex matters with limited supervision, assess payroll tax and accounting impacts, and drive issues from root cause analysis through documented closure.
The ideal candidate is analytical, systematic, and comfortable working with complex payroll data. This role requires independent judgment, advanced problem-solving, cross-functional coordination, and the ability to mentor or guide junior payroll team members on established processes, exception handling, and documentation standards.
Responsibilities
1. Payroll Processing, Complex Adjustments, and Compliance
Process and review multi-state US payroll for salaried, hourly, and other employee populations.
Own complex payroll activities, including reversals, voids, post-only transactions, retroactive payments, overpayments, repayments, manual checks, and off-cycle payrolls.
Analyze and process current-quarter, prior-quarter, and prior-year adjustments with appropriate tax treatment, accounting impact, and audit documentation.
Review payroll inputs, exception reports, and employee-level calculations before payroll is finalized, with emphasis on high-risk or unusual transactions.
Serve as an escalation point for complex employee pay issues, tax setup discrepancies, prior-period corrections, and payroll calculation questions.
Support federal, state, and local payroll tax compliance, including tax notices, amended filings, W-2s, and W-2Cs.
Maintain clear documentation and appropriate controls for payroll adjustments, approvals, issue resolution, and audit support.
2. Reconciliation, Auditing, and Root Cause Analysis
Perform gross-to-net, payroll tax, 401(k), benefits, deductions, garnishments, bank funding, and general ledger reconciliations.
Lead investigation of payroll tax liabilities, deposits, filings, vendor reports, and reconciliation variances through resolution.
Validate employee and employer 401(k) contributions against payroll records and retirement plan vendor files.
Audit large volumes of payroll data, including company-wide employee populations, to identify errors, missing transactions, unusual activity, and data integrity issues.
Perform root cause analysis for recurring payroll issues and recommend control or process changes to prevent recurrence.
Support month-end, quarter-end, and year-end close and reconciliation processes by preparing analysis, resolving variances, and explaining payroll impacts to stakeholders.
Prepare clear payroll reports and analyses for Payroll, Finance, Accounting, HR, leadership, auditors, and external partners as needed.
3. Vendor, Stakeholder, and Escalation Management
Work directly with payroll, tax, retirement plan, banking, benefits, and system vendors to resolve operational, filing, and data-related issues.
Own vendor cases and complex stakeholder issues until fully resolved, documented, and communicated to the appropriate parties.
Partner with HR, Benefits, Finance, Accounting, Compensation, Legal, and managers on complex payroll matters requiring cross-functional coordination.
Provide guidance to internal stakeholders on payroll data requirements, exception handling, control expectations, and documentation needs.
Escalate high-risk, unresolved, or compliance-sensitive matters to payroll leadership with clear facts, recommended options, and potential payroll impacts.
4. Systems, Automation, Process Improvement, and Team Guidance
Support payroll system maintenance, testing, integrations, upgrades, and implementation projects.
Lead or co-lead payroll process improvement initiatives that streamline work, reduce manual effort, strengthen controls, and improve accuracy.
Validate data between HR, timekeeping, benefits, retirement, tax, finance, and payroll systems, with focus on integration issues and downstream payroll impacts.
Develop practical automation opportunities, reporting improvements, and responsible use cases for AI-enabled tools within payroll controls.
Maintain payroll procedures, reconciliation files, checklists, control documentation, and knowledge-sharing materials.
Mentor or guide Payroll Analysts on routine processing, reconciliation preparation, escalation standards, and documentation practices.
Required Qualifications
Bachelor’s degree in Accounting, Finance, Business Administration, Human Resources, or a related field.
5-8+ years of US payroll experience, preferably in a high-volume, multi-state environment.
Strong experience with complex adjustments, reversals, voids, post-only transactions, overpayment/repayment processing, and prior-period corrections.
Hands-on experience with payroll tax, 401(k), gross-to-net, bank, benefits, and general ledger reconciliations.
Strong problem-solving, critical-thinking, root-cause analysis, and organizational skills.
Ability to audit and analyze large payroll data sets accurately and confidently.
Intermediate-to-advanced Excel skills, including formulas, lookups, pivot tables, data validation, filtering, and large-data analysis.
Ability to work independently, guide issue resolution, manage competing priorities, protect confidential information, and meet strict payroll deadlines.
Experience working with payroll or HCM systems; hands-on experience with UKG Pro is strongly preferred.
Familiarity with ADP Smart Tax Compliance is preferred.
Improvement-oriented mindset with demonstrated ability to identify control gaps, propose practical solutions, and support payroll automation or technology initiatives.
This is an on-site position.
Preferred Qualifications
Experience with payroll system integration, implementations, process redesign, or automation projects.
Experience in a public company or Sarbanes-Oxley-controlled environment.
Experience in resolving multi-state and local payroll tax notices and compliance issues.
CPP certification preferred; FPC may be considered with strong relevant experience.
Experience mentoring junior payroll team members or serving as an escalation point for complex payroll issues.
#LI-DR1
Recruiting Range
$90,000
—
$115,000 USD
Benefits Offered Full-Time Employees:
No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
Performance based Short-Term Incentives (varies by role).
Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
Group Rate Life and Disability Insurance.
Benefits Offered Temporary/Contractors:
Eligible for the relevant benefit programs offered through our partner agencies.
Privacy Notice to California Applicants
Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or
support@lg4me.freshdesk.com.
This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.
All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied
.
Location: Elmira, NY
Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.
As
General Manager
, you will manage a first-of-its-kind, intermodal transit service while gaining exposure to a fast-paced tech company. This is not a role where you will be following a playbook, you will be building the plane while flying it - making it a challenging people-facing role that spans entrepreneurship, business development and operations management. We hope you are up for it!
What You'll Do:
Manage the on-site daily operations of Via’s service around Chemung County
Prioritize operational issues as a real-time point of contact for drivers and dispatchers and provide creative solutions for scheduling of a round the clock team
Manage and mentor the on-site team of dispatchers and shift managers
Be the face of the operation; develop relationships with driver partners, customers, community leaders, and local organizations
Liaise closely with Via senior management and Via’s external partners
Develop clear metrics for the team and visibility into results against KPIs and priorities to the on a weekly basis
Prepare reports and analyze data to improve operational processes, ensure resources are properly allocated, and maximize efficiency and customer satisfaction.
Ensure compliance with all relevant federal, state, local and company policies, procedures and regulations on service operations
Lead, coach and develop an engaged team of drivers, fostering a collaborative, cohesive, and energetic environment.
Who You Are:
Experienced operations manager, with a minimum of 6+ years of experience
You are an independent self-starter, you thrive in fast-paced environments and feel comfortable with a very high level of responsibility
You are a savvy and tactful communicator: you intuitively find the right tone in every situation
You desire to foster a culture deeply committed to providing a world class customer service experience
You are a detail-oriented executor: you’re obsessively action-oriented and thrive while operating autonomously
You are an experienced and exceptional leader: people love working with you and for you and you have extensive experience leading support teams
You are flexible and adaptable, you love the challenge of adapting to change rapidly and making things work on the fly
You have a proven track record of managing teams (at least 3-5 years) and developing people - you know how to motivate and get the best work out of every person who you work with
You are effective at managing multiple tasks simultaneously; you can delegate, prioritize, and take responsibility
You are a problem solver; you don’t accept the status quo and are always looking for creative solutions
Experience working in transit a plus
Successful completion of a drug test, criminal background check, and motor vehicle records check is mandatory for employment.
Compensation and Benefits:
Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable.
Base salary range: $110,000-$160,000 / per year + RSU package
We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.
Ready to join the ride?
Via is an equal opportunity employer.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations:
Austin, TX (preferred)
San Francisco, CA
About the Role
Cloudflare is scaling its global connectivity and security platform while transforming into an AI-native organization powered by our own AI harness and developer infrastructure. As Senior Director, R&D HR Business Partnering, you will lead a global team of embedded HRBPs supporting senior executives across Engineering, Product, Security, and Research.
In this role, you serve as the strategic HR leader for R&D and the primary conductor bridging business leadership with our Centers of Excellence (Total Rewards, Talent Acquisition, Talent Development, People Operations). You will challenge and champion the business—architecting an organization built for AI-augmented velocity while protecting and evaluating the essential human elements of work: character, critical judgment, empathy, and leadership trust.
Key Focus Areas & Responsibilities
Business Acumen & COE Conduction
Partner directly with the Head of R&D and technical VPs to align talent strategy with Cloudflare’s product roadmap, platform architecture, and operational goals.
Act as the chief conductor across People Team COEs—synthesizing R&D’s operational realities to push COEs for tailored, high-impact talent programs while challenging R&D leaders to elevate their organizational standards.
Apply analytical rigor to people metrics, diagnosing organizational health, attrition trends, and productivity indicators to guide business decisions proactively.
Organizational Design & AI Integration
Architect agile, high-velocity R&D structures designed for AI-native workflows, optimizing team size, spans of control, and cross-functional interfaces across platform and product teams.
Partner with engineering leadership to rethink operating rhythms and team structures as development shifts from traditional models to AI-assisted, agent-driven engineering.
Talent Portfolio Management & Human Judgment
Evolve technical career frameworks, leveling, and role definitions to reflect the higher leverage expected in AI-native engineering environments.
Drive succession planning, critical-role mapping, and retention strategies for specialized technical talent across Cloudflare’s global hubs.
Establish clear boundaries between work optimized by AI and decisions requiring human judgment, ethical clarity, nuance, and character.
Driving Change & Strategic Initiatives
Drive complex, continuous change initiatives across global R&D teams, equipping leaders to navigate structural evolution, technological pivots, and shifting priorities with clarity.
Deliver custom, service-oriented solutions tailored to business needs, providing high-trust coaching to senior technical leaders as they navigate complex team dynamics with empathy and results.
Team Leadership
Lead a global team of HRBPs, setting a high standard for strategic partnership, business fluency, and execution speed.
What You'll Bring
Leadership & Scale: 15+ years of progressive HR experience, including 5+ years leading an HRBP team supporting technical R&D, Engineering, or Product orgs in high-growth environments.
Core Pillar Excellence: Demonstrated expertise across all four functional buckets: business acumen, organizational design, talent portfolio management, and driving change.
AI & Human Acumen: Deep understanding of how AI tools reshape technical workflows, combined with strong character assessment and human judgment when evaluating leadership potential and organizational health.
COE Orchestration: Proven track record acting as an operational conductor between executive stakeholders and specialized People functions to deliver integrated talent solutions.
Executive Presence: Ability to advise, challenge, and coach VP+ technical leaders with confidence, empathy, and business fluency.
Compensation
Compensation may be adjusted depending on work location.
For San Francisco Bay area the estimated salary range is $304,000 - $380,000
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Chicago, Illinois
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
As a Senior High Touch CSM, you’ll partner with our largest and most complex customers to help them succeed in the new era of AI-driven customer service. You’ll work with C-suite leaders and their Support teams to guide them through their AI Agent transformation with Fin — from early project scoping and requirements gathering, to measurable adoption, to industry-best automation rates and business outcomes.
This role is an opportunity to shape how the world’s leading companies deploy AI to transform their support operations and achieve strategic outcomes aligned to their business goals.
What will I be doing?
Develop trusted advisor relationships with customers (from c-suite stakeholders to individual contributors).
Facilitate requirements gathering and process mapping for the customer’s standard operating procedures; document in clear, precise, and actionable terms.
Collaborate with engineers to translate customer requirements into Fin solution designs, guiding the customer on configuration best practices and prompt strategy.
Monitor Fin usage patterns to identify risks, recommend optimizations, and uncover expansion opportunities.
Maintain deep product knowledge of Fin’s fast-expanding capabilities; remain market aware of the fast evolving AI-agent industry.
Lead Success Plans, QBRs/EBRs, and strategic planning sessions with the customer.
Prioritize competing demands to drive the highest-value outcomes across your customer portfolio.
Be the Voice of the Customer internally, advocating for customers’ needs and shaping our solutions strategy.
What skills do I need?
5+ years of relevant work experience in a customer-facing customer success, account management or strategic consulting organization. SaaS or Consumption-based Technology companies experience a benefit.
Experience with business process mapping, requirements analysis, and solution design.
Strong technical acumen and passion for AI/agent-building (coding not required).
Ability to simplify and communicate complex problems clearly across audiences.
Strong prioritization skills to effectively manage a broad portfolio of customer accounts while delivering depth of impact.
Demonstrated success driving adoption, process improvement, and measurable outcomes for enterprise customers.
Self-motivated, adaptable, and curious team player with a high level of self-efficacy.
*Proof of eligibility to work in the United States is required.
The base salary range for candidates within the Greater Chicago Area is $135,270 - $161,575. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Chicago, Illinois; NYC, Remote; San Francisco, California
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
As a Strategic CSM, you’ll partner with our largest and most complex customers to help them succeed in the new era of AI-driven customer service. You’ll work with C-suite leaders and their Support teams to guide them through their AI Agent transformation with Fin — from early project scoping and requirements gathering, to measurable adoption, to industry-best automation rates and business outcomes.
This role is an opportunity to shape how the world’s leading companies deploy AI to transform their support operations and achieve strategic outcomes aligned to their business goals.
Responsibilities
Own the retention and health of a portfolio of high touch customers. Track leading indicators (Fin resolution rate, involvement, CSAT, adoption breadth, stakeholder engagement), flag risk early, and run mitigation plans to secure renewals in partnership with Account Management.
Drive measurable value realization by tying Fin’s performance to each customer’s business outcomes (cost savings, team capacity, customer experience), and make that ROI visible to executive sponsors at every stage of the relationship.
Build and prioritize an Automation Roadmap for each customer, balancing competing demands to deliver outcomes across your portfolio.
Develop trusted advisor relationships from the C-suite to individual contributors, and multi-thread accounts so success doesn’t depend on a single champion.
Lead requirements gathering and process mapping of customers’ standard operating procedures, and document them in clear, precise and actionable terms.
Partner with engineers to turn customer requirements into Fin solution designs, and guide customers on configuration best practices, knowledge strategy and prompt design.
Analyze Fin usage and performance data to find optimization opportunities, close resolution gaps and uncover expansion use cases.
Lead Success Plans, QBRs/EBRs and strategic planning sessions that align Fin’s roadmap with the customer’s goals.
Keep deep product knowledge of Fin’s fast-expanding capabilities and stay aware of where the AI-agent market is heading, so you can position Fin against alternatives.
Act as the Voice of the Customer internally, turning customer insights into product feedback and shaping our solutions strategy.
Mentor other CSMs and help shape the playbooks and best practices of a growing team.
What skills do I need?
8+ years of customer-facing experience in management consulting, strategy, advisory, or enterprise SaaS CSM roles.
Experience with business process mapping, requirements analysis, and solution design.
Strong technical acumen and passion for AI/agent-building (coding not required).
Ability to simplify and communicate complex problems clearly across audiences.
Strong prioritization skills to effectively manage a broad portfolio of customer accounts while delivering depth of impact.
Demonstrated success driving adoption, process improvement, and measurable outcomes for enterprise customers.
Self-motivated, adaptable, and curious team player with a high level of self-efficacy.
The OTE range for candidates within the New York or San Francisco Bay Area is $186,300 $207,000. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
The OTE range for candidates within the Greater Chicago Area is $167,670- $186,300. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
УдалённоUnited Kingdom; United States; Poland; Bulgaria
ОфисLondon & San Francisco; Relocation support and visa fees (if applicable)
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
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Tokyo, Japan; Hands-on Salesforce experience (reporting, data maintenance), and comfort being the only operations person in the region while working with a team many time zones away
Hartford, United States
УдалённоUnited Kingdom; South Africa; Pakistan
San Francisco, CA | New York City, NY | Seattle, WA
San Francisco, CA | Seattle, WA
УдалённоГеография найма не уточнена
УдалённоUnited States & Canada; Benefits and Perks (US Only) 💖
ОфисleadГеография найма не уточнена
УдалённоRemote - US
seniorEnglewood Cliffs, NJ
Elmira, NY
seniorГеография найма не уточнена
seniorChicago, Illinois
seniorChicago, Illinois; NYC, Remote; San Francisco, California