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Location: Canada - Remote Workplace: Remote ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. ABOUT THE RETAIL TEAM - Sierra is partnering with a large and growing number of retailers - spanning apparel and beauty, grocery and big-box, home and auto, consumer services, marketplaces, and consumer technology. Our agents help millions of shoppers and members every day: tracking and returning orders, finding the right product, booking services, and resolving issues in each brand’s own voice. - Retail is also where AI agents go beyond support to generate revenue. From product discovery and personalized recommendations to cart recovery, win-back campaigns, and in-store support that turns unanswered store calls into visits and sales, our team is redefining what an agent can do for a brand’s top line - not just its cost line. - Join us to transform how the world’s most-loved consumer brands engage their customers - and help build technology that makes shopping more personal, effortless, and delightful for everyone. WHAT YOU'LL DO - Prospecting & lead generation: Identify and target potential customers through research, networking, and cold calling. Build new relationships with our enterprise customers and prospects to drive revenue, pipeline, and deployment capacity. - Manage relationships: Build and maintain strong relationships with key decision-makers and stakeholders with our largest customers. Serve as their primary point of contact and exceed their expectations. - Negotiating & closing complex deal cycles: Lead negotiations with existing and prospective customers, addressing objections and closing deals. Navigate contracts and agreements quickly and effectively, working closely with legal and finance stakeholders. - Sales strategy & planning: Develop and execute sales strategies to meet or exceed sales targets. Craft tailored sales presentations and proposals that meet our enterprise customers needs. Collaborate with our marketing team to implement effective sales campaigns and presentations. - Collaborate cross-functionally: Work closely with our broader GTM team, as well as our product, technical and operations orgs to deliver our industry-leading product. - Operate as an AI-native seller: Leverage AI tools across the full sales cycle- account research, personalized outreach, call summarization, pipeline forecasting, and deal execution- to automate low-value tasks and reinvest that time into high-value customer relationships, while continuously adopting and experimenting with new tools to work faster and smarter than traditional methods allow. WHAT YOU'LL BRING - 6-8 years of experience in an enterprise customer-facing sales role, identifying and closing large accounts. - Enterprise experience: Experience managing a $1M+ quota and running end-to-end complex 6- and 7-figure ACV deals. - Strong communication skills: Exceptional verbal and written communication abilities. - Analytical mindset: Ability to analyze market trends, identify opportunities, and make data-driven decisions. - Prospecting & lead generation: Proven track record of identifying and targeting potential enterprise clients through research, networking, and cold calling. EVEN BETTER... - Industry knowledge: Familiarity with the AI landscape, key players, and emerging trends. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Sierra86 дн назад

Location: US - Remote; San Francisco, CA; New York, NY; Atlanta, GA Workplace: Remote ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. ABOUT THE RETAIL TEAM - Sierra is partnering with a large and growing number of retailers - spanning apparel and beauty, grocery and big-box, home and auto, consumer services, marketplaces, and consumer technology. Our agents help millions of shoppers and members every day: tracking and returning orders, finding the right product, booking services, and resolving issues in each brand’s own voice. - Retail is also where AI agents go beyond support to generate revenue. From product discovery and personalized recommendations to cart recovery, win-back campaigns, and in-store support that turns unanswered store calls into visits and sales, our team is redefining what an agent can do for a brand’s top line - not just its cost line. - Join us to transform how the world’s most-loved consumer brands engage their customers - and help build technology that makes shopping more personal, effortless, and delightful for everyone. WHAT YOU'LL DO - Prospecting & lead generation: Identify and target potential customers through research, networking, and cold calling. Build new relationships with our enterprise customers and prospects to drive revenue, pipeline, and deployment capacity. - Manage relationships: Build and maintain strong relationships with key decision-makers and stakeholders with our largest customers. Serve as their primary point of contact and exceed their expectations. - Negotiating & closing complex deal cycles: Lead negotiations with existing and prospective customers, addressing objections and closing deals. Navigate contracts and agreements quickly and effectively, working closely with legal and finance stakeholders. - Sales strategy & planning: Develop and execute sales strategies to meet or exceed sales targets. Craft tailored sales presentations and proposals that meet our enterprise customers needs. Collaborate with our marketing team to implement effective sales campaigns and presentations. - Collaborate cross-functionally: Work closely with our broader GTM team, as well as our product, technical and operations orgs to deliver our industry-leading product. - Operate as an AI-native seller: Leverage AI tools across the full sales cycle- account research, personalized outreach, call summarization, pipeline forecasting, and deal execution- to automate low-value tasks and reinvest that time into high-value customer relationships, while continuously adopting and experimenting with new tools to work faster and smarter than traditional methods allow. WHAT YOU'LL BRING - 6-8 years of experience in an enterprise customer-facing sales role, identifying and closing large accounts. - Enterprise experience: Experience managing a $1M+ quota and running end-to-end complex 6- and 7-figure ACV deals. - Strong communication skills: Exceptional verbal and written communication abilities. - Analytical mindset: Ability to analyze market trends, identify opportunities, and make data-driven decisions. - Prospecting & lead generation: Proven track record of identifying and targeting potential enterprise clients through research, networking, and cold calling. EVEN BETTER... - Industry knowledge: Familiarity with the AI landscape, key players, and emerging trends. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Sierra86 дн назад

Location: Canada - Remote Workplace: Remote ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. ABOUT THE RETAIL TEAM - Sierra is partnering with a large and growing number of retailers - spanning apparel and beauty, grocery and big-box, home and auto, consumer services, marketplaces, and consumer technology. Our agents help millions of shoppers and members every day: tracking and returning orders, finding the right product, booking services, and resolving issues in each brand’s own voice. - Retail is also where AI agents go beyond support to generate revenue. From product discovery and personalized recommendations to cart recovery, win-back campaigns, and in-store support that turns unanswered store calls into visits and sales, our team is redefining what an agent can do for a brand’s top line - not just its cost line. - Join us to transform how the world’s most-loved consumer brands engage their customers - and help build technology that makes shopping more personal, effortless, and delightful for everyone. WHAT YOU'LL DO - Architect Sierra's most complex deals: Lead our largest multi-BU, multi-geo opportunities, designing sophisticated deal structures and managing risk with precision and conviction. - Operate as part of the customer's team: Hold trusted relationships across the customer C-suite and working teams. - Engage at the founder level: Be trusted to regularly engage and manage Sierra's co-founders in front of customers, pitching with co-founder-like conviction and expertise. - Bring precision to everything: Operate with exacting craft in messaging, positioning, and timing across every interaction. - Shape strategy: Influence how Sierra approaches its most important accounts and set the standard for the broader sales org. - Operate as an AI-native seller: Leverage AI tools across the full sales cycle- account research, personalized outreach, call summarization, pipeline forecasting, and deal execution- to automate low-value tasks and reinvest that time into high-value customer relationships, while continuously adopting and experimenting with new tools to work faster and smarter than traditional methods allow. WHAT YOU'LL BRING - 10-12+ years of enterprise/strategic sales experience, owning the largest and most complex accounts. - Demonstrated success closing multi-million-dollar, multi-stakeholder deals spanning business units and geographies. - Experience managing a $1M+ quota and running end-to-end complex 6- and 7-figure ACV deals. - Deep, sustained C-suite relationships and the gravitas to be treated as a peer by executive buyers. - Mastery of complex deal structuring, risk navigation, and pricing. - Exceptional executive communication and a reputation for precision and trust. EVEN BETTER... - Deep familiarity with the AI landscape and the ability to speak credibly to technical and business stakeholders alike. - Experience operating alongside founders/executives in front of strategic customers. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Sierra86 дн назад

Location: US - Remote; San Francisco, CA; New York, NY; Atlanta, GA Workplace: Remote ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. ABOUT THE RETAIL TEAM - Sierra is partnering with a large and growing number of retailers - spanning apparel and beauty, grocery and big-box, home and auto, consumer services, marketplaces, and consumer technology. Our agents help millions of shoppers and members every day: tracking and returning orders, finding the right product, booking services, and resolving issues in each brand’s own voice. - Retail is also where AI agents go beyond support to generate revenue. From product discovery and personalized recommendations to cart recovery, win-back campaigns, and in-store support that turns unanswered store calls into visits and sales, our team is redefining what an agent can do for a brand’s top line - not just its cost line. - Join us to transform how the world’s most-loved consumer brands engage their customers - and help build technology that makes shopping more personal, effortless, and delightful for everyone. WHAT YOU'LL DO - Architect Sierra's most complex deals: Lead our largest multi-BU, multi-geo opportunities, designing sophisticated deal structures and managing risk with precision and conviction. - Operate as part of the customer's team: Hold trusted relationships across the customer C-suite and working teams. - Engage at the founder level: Be trusted to regularly engage and manage Sierra's co-founders in front of customers, pitching with co-founder-like conviction and expertise. - Bring precision to everything: Operate with exacting craft in messaging, positioning, and timing across every interaction. - Shape strategy: Influence how Sierra approaches its most important accounts and set the standard for the broader sales org. - Operate as an AI-native seller: Leverage AI tools across the full sales cycle- account research, personalized outreach, call summarization, pipeline forecasting, and deal execution- to automate low-value tasks and reinvest that time into high-value customer relationships, while continuously adopting and experimenting with new tools to work faster and smarter than traditional methods allow. WHAT YOU'LL BRING - 10-12+ years of enterprise/strategic sales experience, owning the largest and most complex accounts. - Demonstrated success closing multi-million-dollar, multi-stakeholder deals spanning business units and geographies. - Experience managing a $1M+ quota and running end-to-end complex 6- and 7-figure ACV deals. - Deep, sustained C-suite relationships and the gravitas to be treated as a peer by executive buyers. - Mastery of complex deal structuring, risk navigation, and pricing. - Exceptional executive communication and a reputation for precision and trust. EVEN BETTER... - Deep familiarity with the AI landscape and the ability to speak credibly to technical and business stakeholders alike. - Experience operating alongside founders/executives in front of strategic customers. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Sierra86 дн назад

Location: Canada - Remote; Toronto Workplace: Remote ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU'LL DO - Architect Sierra's most complex deals: Lead our largest multi-BU, multi-geo opportunities, designing sophisticated deal structures and managing risk with precision and conviction. - Operate as part of the customer's team: Hold trusted relationships across the customer C-suite and working teams. - Engage at the founder level: Be trusted to regularly engage and manage Sierra's co-founders in front of customers, pitching with co-founder-like conviction and expertise. - Bring precision to everything: Operate with exacting craft in messaging, positioning, and timing across every interaction. - Shape strategy: Influence how Sierra approaches its most important accounts and set the standard for the broader sales org. - Operate as an AI-native seller: Leverage AI tools across the full sales cycle- account research, personalized outreach, call summarization, pipeline forecasting, and deal execution- to automate low-value tasks and reinvest that time into high-value customer relationships, while continuously adopting and experimenting with new tools to work faster and smarter than traditional methods allow. WHAT YOU'LL BRING - 10-12+ years of enterprise/strategic sales experience, owning the largest and most complex accounts. - Demonstrated success closing multi-million-dollar, multi-stakeholder deals spanning business units and geographies. - Experience managing a $1M+ quota and running end-to-end complex 6- and 7-figure ACV deals. - Deep, sustained C-suite relationships and the gravitas to be treated as a peer by executive buyers. - Mastery of complex deal structuring, risk navigation, and pricing. - Exceptional executive communication and a reputation for precision and trust. EVEN BETTER... - Deep familiarity with the AI landscape and the ability to speak credibly to technical and business stakeholders alike. - Experience operating alongside founders/executives in front of strategic customers. - Experience building GTM strategies: Building sales teams and sales motions from scratch, or from early stage growth. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Sierra86 дн назад

Regional Product Expert - APAC

Location: US - Remote; San Francisco, CA; New York, NY; Atlanta, GA Workplace: Remote ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU'LL DO - Architect Sierra's most complex deals: Lead our largest multi-BU, multi-geo opportunities, designing sophisticated deal structures and managing risk with precision and conviction. - Operate as part of the customer's team: Hold trusted relationships across the customer C-suite and working teams. - Engage at the founder level: Be trusted to regularly engage and manage Sierra's co-founders in front of customers, pitching with co-founder-like conviction and expertise. - Bring precision to everything: Operate with exacting craft in messaging, positioning, and timing across every interaction. - Shape strategy: Influence how Sierra approaches its most important accounts and set the standard for the broader sales org. - Operate as an AI-native seller: Leverage AI tools across the full sales cycle- account research, personalized outreach, call summarization, pipeline forecasting, and deal execution- to automate low-value tasks and reinvest that time into high-value customer relationships, while continuously adopting and experimenting with new tools to work faster and smarter than traditional methods allow. WHAT YOU'LL BRING - 10-12+ years of enterprise/strategic sales experience, owning the largest and most complex accounts. - Demonstrated success closing multi-million-dollar, multi-stakeholder deals spanning business units and geographies. - Experience managing a $1M+ quota and running end-to-end complex 6- and 7-figure ACV deals. - Deep, sustained C-suite relationships and the gravitas to be treated as a peer by executive buyers. - Mastery of complex deal structuring, risk navigation, and pricing. - Exceptional executive communication and a reputation for precision and trust. EVEN BETTER... - Deep familiarity with the AI landscape and the ability to speak credibly to technical and business stakeholders alike. - Experience operating alongside founders/executives in front of strategic customers. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Xsolla86 дн назад

Location: Seoul, South Korea Workplace: onsite ABOUT YOU We are looking for a Regional Product Expert to supports Sales, Product, Product Marketing, and Partners across Xsolla’s monetization products. This role drives growth by enabling effective sales execution, supporting complex deals, and ensuring product readiness at the regional level. Acting as the “local voice” of the Monetization organization, the expert gathers market insights and partner feedback to inform global product and strategy decisions for Xsolla’s PC and mobile offerings. This role will be based out of our Seoul office and is onsite. ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. Responsibilities Partner with the regional Sales team to ensure product knowledge, positioning, and value articulation are effectively communicated in all customer interactions. Partnering with Product Marketing: Deliver localized enablement sessions, playbooks, and deal-support resources aligned with the global sales enablement strategy. Support go-to-market readiness for new product launches and updates, ensuring local alignment with global product narratives. Maintain awareness of regional competitive offerings and tailor enablement materials to local market needs. Collaborate with Sales and Product Growth Support leadership to identify and accelerate high-impact opportunities. Provide tactical deal support by aligning customer requirements with product capabilities and value propositions. Serve as a trusted advisor in deal strategy discussions, helping teams overcome objections and optimize monetization outcomes. Coordinate with Product and Engineering when unique partner requests or technical blockers arise. Monitor and report on product adoption, deal velocity, and partner engagement within the region. Coordinate with the Sales Team to ensure data accuracy within Salesforce and related systems to ensure visibility into pipeline health and performance metrics. Share recurring insights on regional trends, customer needs, and emerging opportunities with Product Growth Support leadership. Contribute to business reviews with structured data and qualitative feedback to guide prioritization and resource allocation. Act as a liaison between regional field teams and Product leadership to communicate partner feedback and product improvement opportunities. Participate in structured feedback loops to ensure that customer use cases and regional needs inform roadmap planning. Support documentation of use cases, blockers, and success stories to help refine global product strategy. Collaborate with Product Marketing on refining messaging and positioning for regional relevance. Adopt and maintain best practices in tools and workflows (Salesforce, Jira, internal dashboards, AI-driven analytics). Ensure consistent communication and coordination with counterparts in other regions to promote global alignment. Contribute to process improvements and tool optimization that enhance deal efficiency and data visibility. Participate in global readiness meetings and feedback sessions to share learnings and standardize execution. Stay informed on local industry trends, competitor activities, and partner sentiment to anticipate changes in market dynamics. Represent Xsolla’s monetization products in customer and partner discussions, trade shows, or industry events within the region. Provide qualitative intelligence to leadership to support market-entry decisions, product prioritization, and pricing strategies. Qualifications and Skills Experience as a Product Owner, Product Manager, Technical Account Manager, Presales/Solutions Engineer, or similar role that combines sales pipeline exposure with technical or product fluency, 5+ years Experience designing or delivering enablement/training materials for sales or non-technical audiences Ability to synthesize qualitative partner/market feedback into structured insights for global stakeholders" Experience in the PC and mobile gaming industry (development, publishing or platforms) Understanding of monetization models in the local market including Subscriptions and LiveOps Awareness of D2C cases: Web Shops, external top-ups, in-game campaigns Experience interacting with B2B clients and/or publishers Native-level Korean proficiency required for client communication, stakeholder management, and business documentation.. Strong English proficiency required for collaboration with global teams and international stakeholders Bonus Points Work experience in an international company Experience in bringing a global product to the Japanese market Comfort working with CRM/reporting tools (Salesforce or similar) and interpreting sales/product data Understanding of legislation regarding advertising, gacha, children and online payments The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com Explore more opportunities at: https://xsolla.com/careers Benefits: We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees through a comprehensive Benefits Program. This includes unlimited Flexible Time Off, statutory pension contribution and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play. Equal Treatment Statement: Xsolla is dedicated to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, language, sexual orientation, national origin, genetics, political beliefs, disability, age, marital status, social background or other characteristics. For the Regional Product Expert, we will request a background check Relevance to Job Responsibilities: The background check is relevant to this position because of the following role responsibilities: Handling sensitive financial information/managing budgets/accessing funds Accessing confidential company data Ensuring compliance with regulatory requirements Rights Under the GDPR: Applicants are encouraged to inquire about their rights under the GDPR. If you have questions regarding our hiring practices, please contact careers@xsolla.com.

Anthropic86 дн назад

Hardware Systems Architect

Location: San Francisco, CA | New York City, NY | Seattle, WA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic trains and serves frontier AI models on some of the largest and most diverse accelerator fleets in the world, and the hardware those models run on is one of the most direct levers we have on capability, cost, and reliability. Our Hardware Systems team owns the system-level architecture of that compute — from the package boundary out through boards, racks, interconnect, power, cooling, and the datacenter interface. We're hiring senior hardware systems architects and technical leads who can work broadly across the hardware stack and go deep where it's needed, and who have the judgment to make and own directional calls — what to build, what to buy, what to co-design with a partner. You'll set architecture, write the specs that partners and internal teams build against, and own the validation and qualification strategy that proves the result. The skillsets we need span power, cooling, mechanical, interconnect, signal integrity, data and control plane, system management, reliability and serviceability — applied across networking, compute, storage, and accelerator systems. You'll work closely with our ML performance, infrastructure software, supply chain, and datacenter teams, and directly with hardware vendors and partners across the stack. And because this is Anthropic, you'll have Claude as a genuine collaborator — we expect this team to push on what AI-assisted hardware design and review can look like. Key responsibilities Own system path-finding and architecture for your domain across the breadth of compute Anthropic deploys — from concept and requirements through spec, design review, and deployment — and act as a reviewer and thought partner across the others. Write and own high-level requirements and specifications — system, board, interface, rack — that partners and internal teams build against. Review partner and vendor designs against our requirements, make the build / buy / co-design calls with supply chain and partnership teams, and surface misalignment or schedule risk early enough to act on it. Drive the interconnect and networking architecture that ties our systems together — scale-up and scale-out fabrics, NICs and switches, optics, and topology. Drive board-, chassis-, and system-level architecture with our partners — major component placement, PCB architecture, connector and cable design, and power and thermal budgeting — at the chassis, rack, and data-hall level. Develop performance simulations, hardware models, and "what-if" scenarios to evaluate and choose between candidate hardware architectures. Define validation, bring-up, and qualification strategy for new platforms — including the telemetry and reliability targets they need to hit in the fleet — and track the technology roadmaps and vendor landscape that shape what we deploy in the short and long term. Partner with ML performance and infrastructure software teams so hardware decisions land well for the workloads that actually run on them. Help shape how hardware engineering operates at Anthropic — develop and apply AI-assisted approaches to design, spec review, and validation; establish review forums, spec standards, and partner engagement. Minimum qualifications Deep, hands-on expertise in at least one core hardware-systems domain (e.g., interconnect, power, thermal) for large-scale compute or networking systems. Experience owning hardware system architecture at scale — machine, rack, row, and cluster — and authoring specifications and requirements. Experience taking hardware from architecture through bring-up and high-volume production deployment. Experience working with external hardware vendors and partners — reviewing their designs and holding them to a specification. Ability to reason about trade-offs across adjacent hardware domains (e.g., interconnect ↔ power ↔ thermal ↔ mechanical) rather than within a single one. Track record of technical leadership — owning directional decisions and their consequences, and driving alignment across teams and partners. Comfort operating with high autonomy and limited process in a fast-moving, ambiguous environment. Strong written communication — you'll write specs and reviews that many teams depend on. Preferred qualifications 8+ years in hardware systems architecture or engineering for hyperscale, HPC, AI/ML, or high-end networking platforms. Experience with AI accelerator systems (GPU, TPU, or other custom ASIC platforms) and their scale-up / scale-out fabrics. Familiarity with the chip-package-system interface and co-design. Experience establishing a new function, program, or engineering practice. Comfort working with — and curiosity about pushing — AI tools as part of an engineering workflow. Degree in EE, CE, ME, CS, or a related field, or equivalent experience. Depth in one or more of: High-speed SerDes, PCIe/CXL, Ethernet/InfiniBand, and optical interconnect. BMC and platform firmware, hardware root of trust, and secure boot. 48V/HVDC power delivery and direct liquid cooling. Fleet-scale reliability engineering and RAS architecture. Signal and power integrity. Representative projects Define the scale-up and scale-out interconnect architecture for a next-generation training platform, from link budget and topology through switch / NIC / optics selection and the bring-up and validation plan. Architect the management and control plane for a new hardware system: BMC and host control, power / reset sequencing, secure boot and attestation, and the telemetry surface the fleet needs. Own the rack-level power and thermal architecture for a liquid-cooled accelerator rack, and the interface spec between that rack and the datacenter that hosts it. Build the reliability model and RAS strategy for a multi-thousand-node fleet — failure budgets, derating policy, telemetry requirements, and serviceability targets — and drive the design changes that hit them. Run the technical evaluation of a partner's proposed system design against our requirements, write up where it falls short, and drive the changes end to end. Prototype an AI-assisted workflow for partner design review and spec consistency checking, and put it to work on a live platform. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $320,000 — $485,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Checkout.com86 дн назад

Manager, Transaction Monitoring (AML Compliance)

Location: London Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. THE ROLE The Transaction Monitoring (TM) Compliance Manager is a specialized financial crime risk and regulatory oversight role within the Second Line of Defence (2LoD) Financial Crime Compliance department. The successful candidate is responsible for providing independent oversight, objective evaluation, and compliance challenges regarding the efficacy of the firm's Transaction Monitoring framework. Acting as a Second Line Subject Matter Expert (SME), the individual defines the regulatory envelope, assesses TM risk coverage, and reviews the governance, methodologies, and documentation underpinning detection mechanisms. This role does not own control execution or technical solution design; instead, it provides independent assurance to ensure that the firm’s monitoring practices remain aligned with defined risk appetite, internal policies, and global regulatory expectations (AML/CTF/CPF). Key Responsibilities: 1. Compliance Oversight in Risk Assessment & Horizon Scanning - Independent Review: Lead the ongoing 2LoD evaluation and challenge of the Compliance Risk Assessments (including EWRA and Product Risk Assessments) to ensure they accurately reflect current transaction data, typologies, and product utilization trends. - Regulatory Surveying & Horizon Scanning: Proactively monitor, survey, and analyze shifts in the global regulatory landscape, financial crime trends, and regulatory enforcement actions to ensure the firm's TM Compliance risk assessment framework remains comprehensive and defensible. - Gap Assurance: Evaluate the mapping of financial crime typologies against active transaction monitoring coverage to independently identify and escalate potential tracking gaps to senior management. 2. Independent Compliance Challenge & Assurance Framework - Segmentation & Calibration Challenge: Provide independent, 2LoD challenge to data-driven customer segmentation methodologies executed by the First Line (1LoD), verifying alignment with merchant risk profiles. - Compliance Oversight in Tuning & Optimization: Review and evaluate the methodologies, statistical testing parameters, and documentation for periodic "Below-the-Line" (BTL) and "Above-the-Line" (ATL) testing performed by the First Line to ensure robust governance. - Residual Risk Opining: Formulate independent compliance opinions regarding residual risk acceptance, providing formal advisory input to governance forums and the Global MLROs. 3. Governance, Risk, & Reporting - Model Risk Governance: Participate in the compliance review of TM systems and model validation exercises, independently assessing the transparency, logic, and regulatory defensibility of detection models against applicable guidance (e.g., FCA guidance on model risk management). - Strategic Alignment: Provide regulatory compliance support to the Head of TM to assist in aligning roadmap initiatives with the compliance maturity framework. - Stakeholder Engagement: Engage with cross-functional stakeholders across lines of defense to communicate compliance requirements and support the adherence to established TM standards. - Governance & Escalation Paths: Support the enhancement of the TM compliance governance framework to facilitate the structured, independent escalation of risk metrics to senior management. - Metrics & KRI Oversight: Assist in the production of 2LoD Management Information (MI) and Key Risk Indicators (KRIs) to track the effectiveness of the compliance oversight posture for the Head of TM and Global MLRO. 3. Data Integrity & Alert Lifecycle Assurance - Data Lineage Assurance: Review documentation regarding data lineage, integrity, and completeness for feeds ingested into the monitoring architecture to ensure compliance with regulatory standards. - Lifecycle Evaluation: Evaluate the end-to-end alert workflow governance, risk scoring frameworks, and prioritization mechanics to ensure high-risk alerts adhere to compliant escalation paths. - Feedback Loops: Analyze high-level alert outcomes and disposition trends to provide compliance feedback loops to technical teams, supporting iterative improvements in the quality of Suspicious Activity Reports (SARs). QUALIFICATIONS & EXPERIENCE - Experience: Typically 5+ years of experience within Financial Crime Compliance, with a specific focus on the independent oversight, assurance, or evaluation of Transaction Monitoring frameworks within a regulated PSP, FinTech, or financial institution. - 2LoD Competency: Proven experience operating within a Second Line of Defence capacity, demonstrating the ability to independently challenge technical teams, data models, and threshold tuning documentation objectively. - Regulatory Knowledge: Deep understanding of the UK Money Laundering Regulations (MLRs), JMLSG Guidance, and international FATF standards. - Systems & Data Literacy: Familiarity with data analysis methodologies, data visualization tools (e.g., Looker, Tableau), or basic query languages (e.g., SQL) sufficient to independently evaluate data testing outputs, methodologies, and audit trails. - Education & Professional Certifications: A Bachelor’s degree in Law, Finance, Criminology, or a related discipline, or equivalent professional experience. Professional certifications from recognized bodies (e.g., ICA International Diploma in AML, ACAMS) are highly regarded. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Tickmill86 дн назад

Chinese Head of Partnership

Are you looking for the next professional opportunity, that will challenge you and advance your career? Join our team now! About Tickmill. Tickmill is an award-winning, multi-regulated broker offering access to a broad range of asset classes, including CFDs on Forex, Stocks, Indices, Commodities, Cryptocurrencies, and Bonds, as well as Exchange Traded Derivatives like Futures & Options). Founded in 2014, the Tickmill Group employs over 330 professionals across offices in London, Cyprus, Poland, Estonia, Seychelles and several other locations worldwide. Our culture is built on trust, transparency, and high standards.  We bring together ambitious professionals who are looking for an environment that supports them to dominate in their fields. Our diverse, multilingual teams are focused on innovation, delivering bold excellence, and raising the bar wherever we can. We offer competitive benefits packages, frequent team initiatives, and opportunities for professional growth. Join the Tigers! About the role: As the Chinese Head of Partnership , you will be responsible for leading and growing Tickmill's partnership business across the Chinese markets. You will develop and execute strategic partnership initiatives, manage and mentor a high-performing team of Business Development Managers (BDMs), and drive sustainable client acquisition through Introducing Brokers (IBs), affiliates, institutional partners, and strategic alliances. You will be accountable for achieving regional revenue and net deposit targets while ensuring the team delivers an exceptional partner experience throughout the entire lifecycle—from acquisition and onboarding to retention and long-term growth. Working closely with Marketing, Product, Operations, Compliance, Client Services, and senior management, you will identify market opportunities, influence product development based on partner feedback, and ensure our offerings remain highly competitive within the Chinese market. What does the role look like? Recruit, lead, coach, and develop a team of Business Development Managers to consistently achieve business objectives and KPIs. Develop and execute the regional partnership strategy to drive client acquisition, trading volume, and net deposits. Identify, recruit, and manage high-value Introducing Brokers (IBs), affiliates, institutional clients, and strategic partners. Build long-term relationships with key partners by understanding their business needs and delivering tailored commercial solutions. Analyse market trends, competitor activities, and client feedback to identify new business opportunities and improve our competitive positioning. Work closely with Marketing to plan and execute regional campaigns, seminars, webinars, and partner engagement initiatives. Collaborate with Product and Operations teams to enhance the client and partner experience through continuous product and process improvements. Monitor team performance, pipeline health, and regional KPIs, providing regular reports, forecasts, and strategic recommendations to senior management. Ensure all partnership activities comply with internal policies, regulatory requirements, and company standards. Foster a high-performance, collaborative culture focused on accountability, continuous improvement, and commercial excellence. What do you need to succeed in this role? Proven experience leading Partnership teams within the online trading, CFD, Forex, or financial services industry in Chinese market. Strong understanding of the Chinese market, including IB business models, competitors, client acquisition channels, and regional market dynamics. Demonstrated track record of consistently delivering commercial growth, including client acquisition, net deposits, revenue, and trading volume. Excellent leadership and people management skills with the ability to motivate, coach, and develop high-performing teams. Strong negotiation, relationship management, and stakeholder engagement skills. Commercially driven with excellent analytical and strategic thinking abilities. Experience working cross-functionally with Marketing, Product, Operations, Compliance, and Client Services teams. Ability to manage multiple priorities and make sound business decisions in a fast-paced environment. Excellent presentation, communication, and interpersonal skills. Native or professional proficiency in Mandarin Chinese and strong communication skills, both written and verbal. Proficiency with CRM systems, business intelligence tools, and Microsoft Office applications. Willingness to travel within the region as business needs require. Will be considered as a plus: An established network of Introducing Brokers, affiliates, KOLs, or institutional partners within the Chinese market. Experience developing regional partnership strategies from the ground up. Strong understanding of digital marketing, performance marketing, and lead generation strategies. Experience launching new partnership initiatives, incentive programmes, or regional campaigns that delivered measurable business growth. A passion for mentoring people and building high-performing BDM teams. Make your next Career step and apply NOW! * Due to the great number of applications, we receive for each of our open vacancies, we are unable to respond on an individual basis*

Allucent86 дн назад

Directeur médical / Directeur médical principal - Neurologue

Location: Montreal, Canada Chez Allucent™, nous nous engageons à aider les petites et moyennes entreprises biopharmaceutiques à naviguer efficacement dans l’univers complexe des essais cliniques afin d’offrir des traitements qui changent la vie aux patients qui en ont besoin partout dans le monde. At Allucent™, we are dedicated to helping small-medium biopharmaceutical companies efficiently navigate the complex world of clinical trials to bring life-changing therapies to patients in need across the globe. Nous recherchons un neurologue certifié par l'ordre des médecins pour se joindre à notre équipe d'élite (télétravail). En tant que Directeur médical / Directeur médical principal – Neurologue chez Allucent, vous serez chargé de veiller, de manière autonome, à l’intégrité et à la qualité des aspects médicaux, cliniques et de sécurité des essais menés par Allucent. Vous servirez de personne-ressource en tant que moniteur médical dans les protocoles d’étude auprès des chercheurs et des équipes des centres d’étude pour toute question relative au protocole et à la sécurité des participants recrutés. Une expérience en neurologie est obligatoire pour ce poste. We are looking for a Board-Certified Neurologist to join our A-team (remote). As an Medical Director/ Sr. Medical Director at Allucent, you are responsible for working independently to ensure the medical/clinical and safety integrity and quality of trials conducted by Allucent, serving as the medical monitor contact in study protocols to investigators and study sites team regarding protocol related questions and safety of the subjects enrolled. Experience in Neurology is a requirement for this position. Dans le cadre de ce poste, vos principales tâches consisteront à: Fournir de manière autonome un soutien en matière de surveillance médicale aux études cliniques qui vous sont attribuées, par exemple en répondant aux questions d’ordre médical posées par l’équipe de l’étude et/ou le site, en aidant à l’interprétation du protocole et à l’examen médical des données générées, y compris, mais sans s’y limiter, les données de laboratoire clinique et les formulaires de rapport de cas, selon les besoins, afin de garantir le respect du protocole, la cohérence et la validité scientifique des données. Au besoin, et avec l’appui nécessaire de ses supérieurs, aider le gestionnaire de projet dans les discussions avec les clients concernant les questions ou les préoccupations liées à la sécurité qui pourraient avoir été soulevées. Préparer les plans de surveillance médicale et autres plans pertinents pour les études assignées menées par Allucent avant le début de l’étude et conformément aux livrables prévus dans le contrat. Examiner les événements indésirables graves, les SUSAR, les rapports de sécurité et effectuer l’analyse des événements similaires. Assister l’équipe de gestion des données cliniques dans le codage MedDRA et OMS pour les essais assignés. Contribuer à l’examen des documents relatifs aux études cliniques afin d’en vérifier la cohérence et la pertinence sur le plan médical, avec l’appui des membres chevronnés de l’équipe médicale au besoin, notamment, mais sans s’y limiter, le protocole d’essai clinique (CTP), le formulaire de consentement éclairé (ICF) et le rapport d’étude clinique (CSR), ainsi que d’autres rapports sur l’innocuité (p. ex., DSUR, PSUR) Contribuer à la mise en place et à la conduite des comités de sécurité des données (DSMB, DMB ou équivalents) et des réunions d’augmentation de la dose (DEC) Assister, participer et faire des présentations lors de la réunion de lancement, de la réunion des chercheurs et d’autres réunions pertinentes dans le cadre des projets attribués, selon les besoins. Fournir un soutien médical d’urgence 24 heures sur 24, 7 jours sur 7, pour des conseils médicaux et de sécurité, au besoin Assurer la formation des équipes de projet sur les aspects médicaux de l’essai et la formation thérapeutique, au besoin Examen des écarts par rapport au protocole Cerner les risques liés à l’étude et contribuer à l’élaboration du plan de gestion des risques Examiner et comprendre les livrables médicaux de l’étude tels qu’ils sont définis dans le contrat de l’étude assignée, avec l’appui de collègues plus expérimentés, et contribuer au suivi des dépenses budgétaires tout au long des études qui leur sont confiées Assiste à d’importantes conférences sur les traitements thérapeutiques et le développement de médicaments, et peut être amené à y faire une présentation Assure une bonne communication et entretient de bonnes relations avec les (futurs) clients Contribue et participe, avec le soutien de collègues plus expérimentés si nécessaire, aux évaluations des clients, aux visites et aux présentations d’offres In this role your key tasks will include: Independently provide medical monitor support to assigned clinical studies, for example answering medical questions from study team and/or site, assist with protocol interpretation and medical review of generated data including but not limited to clinical laboratory data and case report forms as necessary to ensure adherence to the protocol, consistency and scientific validity of the data. When appropriate, and with the necessary support from senior colleagues, assist the Project Manager in discussions with clients on safety issues or concerns that may have arisen Prepare the Medical Monitoring and other relevant plans for assigned studies conducted by Allucent prior to the start of the study and in accordance to deliverables contracted. Review Serious Adverse Events, SUSARs, safety narratives and perform Analysis of Similar Events Assist clinical data management with MedDRA and WHO coding in assigned trials Assist by reviewing clinical study documents for medical consistency and relevance, with support of senior medical team members if needed, including but not limited to the clinical trial protocol (CTP), the Informed Consent (ICF) and clinical study report (CSR) other safety reports (e.g., DSUR, PSUR) Assist in the set up and conduct of Data Safety Boards (DSMB, DMB or similar) and Dose escalation meetings (DEC) Attend, participate and present in Kick-Off, Investigators’ meeting, and other relevant meetings in assigned projects, as requested. Provide 24/7 urgent medical support for medical and safety advice if required Training of project teams on medical aspects of the trial and therapeutic training as required Review of Protocol Deviations Identify study risks and provide input to the Risk plan Review and understand study medical deliverables laid down in the assigned study’s contract with support of senior colleagues and help track budget spent throughout their assigned study(ies) Attends and may need to present at major therapeutic conferences and drug development conferences Assure good communication and relationships with (future) clients Contribute and take part with support from senior colleagues as needed in client evaluations, visits and bid defenses Requirements Pour réussir dans ce poste, vous devrez posséder : Un diplôme de docteur en médecine (MD) Doit être titulaire d’un certificat de spécialité en neurologie Une expérience en tant que neurologue dans le domaine de la maladie d’Alzheimer et de la maladie de Parkinson, ainsi que d’autres expériences en neurologie et en psychiatrie, constituent des atouts majeurs au moins cinq-sept ans d’expérience professionnelle pertinente, avec une solide expertise en neurologie Une bonne connaissance des normes GxP Une situation en règle auprès des autorités de réglementation et d’agrément locales, provinciales (aux États-Unis) et nationales, ainsi qu’auprès des organismes de certification Connaissance des exigences réglementaires applicables (locales), notamment celles du RGPD/HIPAA, du CFR/CTR/CTD Excellentes compétences en communication écrite et verbale, y compris une bonne maîtrise de l’anglais Présentable, extraverti et axé sur le client Capacité à travailler dans l’environnement dynamique et stimulant d’une entreprise en pleine croissance Excellence administrative Maîtrise requise de divers logiciels tels que Word, Excel et PowerPoint To be successful you will possess: MD degree Must be a Board-Certified Neurologist Experience as Neurologist with Alzheimer's disease and Parkinson's disease, other neurology and psychiatry experience are key assets Minimum 5-7 years of relevant work experience with solid Neurology expertise Good knowledge of GxP Good standing with local, state (in the US), and national licensing and regulatory authorities and certifying bodies GDPR/HIPAA, CFR/CTR/CTD and applicable (local) regulatory requirements understanding Strong written and verbal communication skills including good command of English language Representative, outgoing and client focused Ability to work in a fast-paced challenging environment of a growing company Administrative excellence Proficiency with various computer applications such as Word, Excel, and PowerPoint required Benefits Voici quelques-uns des avantages liés au fait de travailler chez Allucent : Ensemble complet d’avantages sociaux selon le lieu de travail Salaires concurrentiels selon le lieu de travail Budget de formation et d’études alloué par service pour favoriser le perfectionnement professionnel Horaires de travail flexibles (dans la mesure du raisonnable) Possibilité de travail à distance ou hybride* selon le lieu de travail Possibilités d’accéder à des postes de direction et de bénéficier d’un mentorat Participation à notre programme de jumelage, que ce soit en tant que nouvel employé ou employé déjà en poste Possibilités d’évolution interne et de progression de carrière Programme de recommandation de candidats par les employés, financièrement avantageux Accès à des formations en ligne sur les compétences générales et techniques via ADP et nos plateformes internes Admissibilité à notre programme de primes ponctuelles, qui récompense les efforts exceptionnels déployés dans le cadre de projets Admissibilité à notre programme de récompenses de fidélité, qui reconnaît la loyauté et l’engagement des employés de longue date Avertissements : *Notre politique de travail hybride favorise un milieu de travail dynamique et prévoit deux journées de présence au bureau par semaine pour les employés résidant à une distance raisonnable de l’un de nos bureaux à l’échelle mondiale. "L’équipe de recrutement d’Allucent gère le processus de recrutement et d’embauche pour Allucent (US) LLC et ses sociétés affiliées (collectivement « Allucent »). Allucent n’accepte pas les CV non sollicités provenant de recruteurs tiers ni les demandes de collaboration non sollicitées concernant l’un de nos postes vacants. L’envoi de CV non sollicités à des employés d’Allucent n’engage en aucun cas Allucent à embaucher ces personnes à l’avenir ni à verser une rémunération à une agence de recrutement tierce. « Les candidats ne doivent en aucun cas être présentés directement à nos responsables de l'embauche, à nos employés ou au service des ressources humaines." Benefits of working at Allucent include: Comprehensive benefits package per location Competitive salaries per location Departmental Study/Training Budget for furthering professional development Flexible Working hours (within reason) Opportunity for remote/hybrid* working depending on location Leadership and mentoring opportunities Participation in our Buddy Program as a new or existing employee Internal growth opportunities and career progression Financially rewarding internal employee referral program Access to online soft-skills and technical training via ADP and internal platforms Eligibility for our Spot Bonus Award Program in recognition of going above and beyond on projects Eligibility for our Loyalty Award Program in recognition of loyalty and commitment of longstanding employees Disclaimers: *Our hybrid work policy encourages a dynamic work environment, prescribing 2 days in office per week for employees within reasonable distance from one of our global offices . “The Allucent Talent Acquisition team manages the recruitment and employment process for Allucent (US) LLC and its affiliates (collectively “Allucent”). Allucent does not accept unsolicited resumes from third-party recruiters or uninvited requests for collaboration on any of our open roles. Unsolicited resumes sent to Allucent employees will not obligate Allucent to the future employment of those individuals or potential remuneration to any third-party recruitment agency. Candidates should never be submitted directly to our hiring managers, employees, or human resources.” #LI-DE #LI-Remote

D-ploy86 дн назад

IT Onsite Technician (Bangkok, IT Support, English, Thai)

Location: Bangkok, Thailand D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value. We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us! Tasks and Responsibilities Provide technical and troubleshooting assistance related to computer hardware and software, mobile devices and other tech tools and products First and second level technical support – calls/tickets/user interaction Provide prompt responses to IT related questions from end-users Reliable documentation of all end-user interactions in customer ticket system ‘Service Now’ (e.g., incidents, requests) Create, maintain, utilize knowledge articles Provide IT onboarding trainings to new starters Contribute to continuous improvement initiatives Requirements Language skills: fluent Thai and fluent English, other languages are a plus 2+ years of experience in a similar role Strong problem solving/analytical abilities Excellent communication skills and customer orientation Attention to detail and ability to multi-task, handling multiple stakeholders Ability to prioritize and willingness to work self-sufficiently and well organized Team player and supportive personality Experience in regulated IT environments is a plus (e.g. GxP) All candidates must provide a Criminal record not older than 3 months Benefits Broad range of activities, tasks, and projects Flexible working conditions Fishing for Friends program – our referral program Further development and professional advancement Friendly and international working environment Company-sponsored events Is IT in your DNA?

Bangkok, Thailand

Huzzle86 дн назад

QA Engineer

Location: Pakistan; Philippines; Mexico; Colombia; South Africa; India About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, SaaS platforms, and digital-first businesses. Unlike traditional outsourcing models, you are placed directly with a client as an in-house team member, contributing to impactful, real-world products. Role Type: Full-time Engagement: Independent Contractor About the Company Our client is a fast-growing performance marketing agency that helps direct-to-consumer (DTC) brands scale profitably through Paid Media, Conversion Rate Optimization (CRO), creative strategy, and conversion-focused publisher networks. Acting as an extension of their clients’ in-house growth teams, they specialize in rapid testing, high-converting funnels, and data-driven experimentation to drive measurable revenue growth. Job Summary We're looking for a detail-oriented QA Engineer to join one of our growing client teams. This is an excellent opportunity for someone passionate about software quality, testing best practices, and delivering exceptional user experiences. You'll work closely with developers, product managers, and designers to ensure applications meet the highest standards before release. Whether you specialize in manual testing, automated testing, or both, you'll play a key role in identifying issues, improving product reliability, and helping build software that customers love. Key Responsibilities Design, execute, and maintain comprehensive test plans and test cases. Perform manual functional, regression, integration, exploratory, and user acceptance testing. Develop and maintain automated test scripts where applicable. Identify, document, prioritize, and track software defects. Work closely with software engineers to reproduce and resolve bugs. Participate in sprint planning, backlog grooming, and release planning. Validate new features, enhancements, and bug fixes before deployment. Perform API testing and verify backend functionality. Test web, mobile, and cloud-based applications across multiple browsers and devices. Collaborate with product and engineering teams to improve overall software quality. Contribute to continuous improvement of QA processes, documentation, and testing standards. Monitor application performance and usability during testing. Support production releases and perform post-release validation. Requirements 2+ years of experience in Software Quality Assurance (QA) or Software Testing. Strong understanding of the Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC), and Agile/Scrum methodologies. Experience performing both manual and automated testing across web, mobile, or SaaS applications. Proficiency with QA and testing tools such as Selenium, Cypress, Playwright, Appium, Postman, Swagger, JMeter, TestRail, Zephyr, Xray, Jira, Azure DevOps, Git, GitHub, GitLab, Jenkins, GitHub Actions, Docker, BrowserStack, and similar industry-standard platforms. Familiarity with programming or scripting languages such as JavaScript, TypeScript, Java, Python, C#, or SQL. Experience testing APIs, databases, cross-browser functionality, performance, and cloud-based applications using modern QA tools and frameworks. Strong analytical, troubleshooting, and problem-solving skills with exceptional attention to detail. Excellent written and verbal communication skills, with the ability to collaborate effectively with cross-functional engineering and product teams. Comfortable working independently in a fully remote, fast-paced environment. Nice to have: experience testing SaaS or mobile applications (iOS/Android), accessibility (WCAG), security or penetration testing, AI-assisted testing tools, distributed remote teams, and an ISTQB certification. Benefits 💰 Competitive salary based on experience and seniority 🚀 Work on impactful, user-facing products with a global reach 📈 Clear career progression in a high-growth tech environment 🌎 Fully remote role with an international team. 🎓 Access to ongoing learning and professional development. 🤝 Collaborative engineering culture with modern development practices.

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6 970 вакансий по запросу «Engage»Сначала свежие

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Sierra86 дн назад

Sierra86 дн назад

Sierra86 дн назад

Location: Canada - Remote Workplace: Remote ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. ABOUT THE RETAIL TEAM - Sierra is partnering with a large and growing number of retailers - spanning apparel and beauty, grocery and big-box, home and auto, consumer services, marketplaces, and consumer technology. Our agents help millions of shoppers and members every day: tracking and returning orders, finding the right product, booking services, and resolving issues in each brand’s own voice. - Retail is also where AI agents go beyond support to generate revenue. From product discovery and personalized recommendations to cart recovery, win-back campaigns, and in-store support that turns unanswered store calls into visits and sales, our team is redefining what an agent can do for a brand’s top line - not just its cost line. - Join us to transform how the world’s most-loved consumer brands engage their customers - and help build technology that makes shopping more personal, effortless, and delightful for everyone. WHAT YOU'LL DO - Architect Sierra's most complex deals: Lead our largest multi-BU, multi-geo opportunities, designing sophisticated deal structures and managing risk with precision and conviction. - Operate as part of the customer's team: Hold trusted relationships across the customer C-suite and working teams. - Engage at the founder level: Be trusted to regularly engage and manage Sierra's co-founders in front of customers, pitching with co-founder-like conviction and expertise. - Bring precision to everything: Operate with exacting craft in messaging, positioning, and timing across every interaction. - Shape strategy: Influence how Sierra approaches its most important accounts and set the standard for the broader sales org. - Operate as an AI-native seller: Leverage AI tools across the full sales cycle- account research, personalized outreach, call summarization, pipeline forecasting, and deal execution- to automate low-value tasks and reinvest that time into high-value customer relationships, while continuously adopting and experimenting with new tools to work faster and smarter than traditional methods allow. WHAT YOU'LL BRING - 10-12+ years of enterprise/strategic sales experience, owning the largest and most complex accounts. - Demonstrated success closing multi-million-dollar, multi-stakeholder deals spanning business units and geographies. - Experience managing a $1M+ quota and running end-to-end complex 6- and 7-figure ACV deals. - Deep, sustained C-suite relationships and the gravitas to be treated as a peer by executive buyers. - Mastery of complex deal structuring, risk navigation, and pricing. - Exceptional executive communication and a reputation for precision and trust. EVEN BETTER... - Deep familiarity with the AI landscape and the ability to speak credibly to technical and business stakeholders alike. - Experience operating alongside founders/executives in front of strategic customers. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Sierra86 дн назад

Location: US - Remote; San Francisco, CA; New York, NY; Atlanta, GA Workplace: Remote ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. ABOUT THE RETAIL TEAM - Sierra is partnering with a large and growing number of retailers - spanning apparel and beauty, grocery and big-box, home and auto, consumer services, marketplaces, and consumer technology. Our agents help millions of shoppers and members every day: tracking and returning orders, finding the right product, booking services, and resolving issues in each brand’s own voice. - Retail is also where AI agents go beyond support to generate revenue. From product discovery and personalized recommendations to cart recovery, win-back campaigns, and in-store support that turns unanswered store calls into visits and sales, our team is redefining what an agent can do for a brand’s top line - not just its cost line. - Join us to transform how the world’s most-loved consumer brands engage their customers - and help build technology that makes shopping more personal, effortless, and delightful for everyone. WHAT YOU'LL DO - Architect Sierra's most complex deals: Lead our largest multi-BU, multi-geo opportunities, designing sophisticated deal structures and managing risk with precision and conviction. - Operate as part of the customer's team: Hold trusted relationships across the customer C-suite and working teams. - Engage at the founder level: Be trusted to regularly engage and manage Sierra's co-founders in front of customers, pitching with co-founder-like conviction and expertise. - Bring precision to everything: Operate with exacting craft in messaging, positioning, and timing across every interaction. - Shape strategy: Influence how Sierra approaches its most important accounts and set the standard for the broader sales org. - Operate as an AI-native seller: Leverage AI tools across the full sales cycle- account research, personalized outreach, call summarization, pipeline forecasting, and deal execution- to automate low-value tasks and reinvest that time into high-value customer relationships, while continuously adopting and experimenting with new tools to work faster and smarter than traditional methods allow. WHAT YOU'LL BRING - 10-12+ years of enterprise/strategic sales experience, owning the largest and most complex accounts. - Demonstrated success closing multi-million-dollar, multi-stakeholder deals spanning business units and geographies. - Experience managing a $1M+ quota and running end-to-end complex 6- and 7-figure ACV deals. - Deep, sustained C-suite relationships and the gravitas to be treated as a peer by executive buyers. - Mastery of complex deal structuring, risk navigation, and pricing. - Exceptional executive communication and a reputation for precision and trust. EVEN BETTER... - Deep familiarity with the AI landscape and the ability to speak credibly to technical and business stakeholders alike. - Experience operating alongside founders/executives in front of strategic customers. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Sierra86 дн назад

Sierra86 дн назад