Location: London, United Kingdom
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
About the role
We are looking for an experienced
Senior Payroll Analyst
to join our Global Payroll team and play a key role in the delivery and continuous improvement of payroll across our international markets.
This is a senior operational role with responsibility for overseeing payroll activity across multiple countries. You will bring strong payroll expertise, sound judgement and a proactive approach to ensure employees are paid accurately, on time and in compliance with local legislation.
Working closely with the Payroll Team, internal HR and People teams, Finance, Tax and external payroll providers, you will take ownership of complex payroll activities, provide subject-matter expertise and act as a key escalation point for payroll issues.
The role will also provide opportunities to support
international payroll projects, process improvements, system implementations and automation
, helping Deliveroo build a scalable and efficient global payroll operation.
What you’ll be doing
Take ownership of the
end-to-end payroll delivery
for assigned international entities.
Partner with local HR, People Operations, Finance and Tax teams to ensure payroll inputs are complete, accurate and delivered within agreed timelines.
Review, validate and approve payroll inputs and outputs, identifying discrepancies, trends and potential risks before payroll is finalised.
Apply a strong understanding of
legislation across multiple jurisdictions, statutory requirements and payroll practices
, ensuring processes remain compliant and appropriately controlled.
Work closely with external payroll providers, holding them accountable for
accuracy, timeliness, compliance and service delivery
.
Act as a senior escalation point for complex employee and stakeholder payroll queries, providing clear guidance and appropriate resolutions.
Perform and oversee payroll reconciliations, payment validation and statutory submissions, ensuring appropriate controls are completed and documented.
Analyse payroll data and reporting to identify anomalies, control weaknesses, recurring issues and opportunities for improvement.
Maintain strong payroll governance and documentation, ensuring processes, controls and procedures are consistently followed.
Proactively identify opportunities to
simplify, standardise and automate payroll processes
, reducing manual intervention and operational risk.
Support and lead payroll-related projects, including
system implementations, payroll migrations, integrations, process changes and new entity onboarding
.
Partner with Technology and payroll vendors to troubleshoot system and integration issues and support effective resolution.
Contribute to the development of payroll policies, procedures, controls and best practices across international markets.
Share knowledge and provide guidance to Payroll Analysts and other team members, helping to build capability and consistency across the wider team.
Stay up to date with changes to payroll legislation and communicate relevant impacts to internal stakeholders and payroll providers.
Support the Payroll Lead with wider global payroll initiatives and deputise where required.
What you’ll bring
Significant experience working in a
payroll analyst or senior payroll position
, ideally within a complex, international organisation.
Strong hands-on experience of
international payroll
, with experience of
Italy and/or France payroll highly desirable
.
Good working knowledge of Italian and/or French payroll legislation, statutory requirements and payroll processes is preferable.
Experience managing payroll across multiple countries and working with
third-party payroll providers
.
Strong understanding of payroll controls, reconciliations, payments, statutory reporting and compliance.
Strong analytical skills, with the ability to interrogate payroll data, identify discrepancies and understand the root cause of issues.
Excellent attention to detail and a strong focus on payroll accuracy and risk management.
Experience of identifying and implementing
process improvements, automation and operational efficiencies
.
Experience supporting or leading payroll projects, system implementations or payroll migrations.
Strong Excel skills and confidence working with payroll data and reporting.
Experience with
Workday/Cloudpay
or other HR/payroll technology is preferred.
Excellent stakeholder management skills, with the confidence to challenge, influence and provide a clear point of view.
Strong written and verbal communication skills, with the ability to explain complex payroll matters clearly to both payroll and non-payroll stakeholders.
A proactive, solutions-focused approach and the confidence to question
the why and the how
behind existing processes.
Why Deliveroo?
Deliveroo’s mission is to build the definitive food company by making food more convenient and accessible.
As a technology-driven business in one of the world’s fastest-growing industries, Deliveroo offers the opportunity to make a real impact while working in a fast-paced and innovative environment.
Deliveroo also offers a wide range of competitive benefits across health, family, finance, community, convenience, growth, time away and relocation.
Workplace and diversity
Deliveroo is committed to building a workplace that reflects the diversity of the world around us and where everyone can belong.
There is no judgement when it comes to the things that make people who they are — whether that is gender, race, sexuality, religion or even a secret aversion to coriander.
If you are passionate about food and excited to help shape one of the fastest-growing companies in an exciting space, Deliveroo would love to hear from you.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
seniorLondon, United Kingdom; Deliveroo also offers a wide range of competitive benefits across health, family, finance, community, convenience, growth, time away and relocation; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
Location: Remote - US
About the Job:
LaunchDarkly is seeking a Sr. Director, GTM Systems to build and lead an autonomous GTM Systems function within Revenue Operations & Enablement. This role will own the vision, architecture, development, product management, operations, and continuous improvement of the systems supporting Sales, Marketing, Customer Success, and Revenue Operations.
The GTM Systems foundation is a critical priority. This leader will establish reliable account and contact data structures, simplify a complex technology landscape, and create intuitive experiences that help teams work efficiently across the customer lifecycle. The role will oversee the full lifecycle of GTM systems, from strategy and architecture through delivery, adoption, governance, and retirement.
This position will report to the VP, Revenue Operations.
Responsibilities:
Define and execute the vision, strategy, architecture, operating model, roadmap, and success metrics for GTM Systems.
Own the full GTM Systems portfolio, including architecture, development, administration, product and project management, integrations, data, governance, and change management.
Rebuild the GTM data foundation by establishing scalable account hierarchies, consistent account and contact lifecycles, ownership and handoff processes, lead and contact routing, enrichment, and do-not-contact governance.
Establish data quality standards, instrumentation, monitoring, and governance for Salesforce and connected systems.
Rationalize a GTM technology landscape by reducing redundancy, improving utilization of strategic platforms, and defining a long-term ecosystem roadmap.
Own strategy and governance for Salesforce, Gong, Marketo, LeanData, and the broader GTM application ecosystem, including integrations, vendor management, lifecycle planning, and tool retirement.
Lead end-to-end product and technical delivery, from discovery and requirements through solution design, development, testing, release, adoption, and continuous improvement.
Simplify the end-user experience by reducing unnecessary clicks, duplicate data entry, system switching, and time spent searching for key information.
Apply automation, analytics, and AI to improve routing, data quality, workflow completion, recommendations, and end-user productivity.
Establish reliable practices for testing, monitoring, incident management, documentation, security, compliance, business continuity, and system lifecycle management.
Lead and develop a team of senior subject matter experts across systems architecture, engineering, administration, data, product management, and program delivery.
Set team priorities, operating standards, resourcing plans, and budget recommendations while partnering with Revenue leadership, IT, Data, Security, Finance, and other stakeholders.
Qualifications:
Leadership:
Transformational people leader who inspires team and organizational culture to achieve best-in-class capabilities, processes, and performance. Strong evidence of developing talent and leading an organization to excellence.
Experience:
10-15+ years of progressive experience in Sales Operations within enterprise SaaS companies, with experience in other Revenue operations functions being a plus. Proven ability to lead and execute within a fast-paced, high-growth, complex organization with global operations.
Team Building:
5+ years of experience in building and managing high-growth teams, with a proven track record of coaching and developing team members for growth opportunities.
Passion for Tools and Automation:
Enthusiasm for tools, automation, and system effectiveness. Experience with CRMs and productivity tools, including Salesforce, Outreach, Chili Piper, Atrium, Lucidchart, LinkedIn Sales Navigator, CPQ, 6Sense, Gong, etc.
Data and Analytics:
Experience with reporting, data analytics, and data instrumentation. Good understanding of Salesforce architecture and ecosystem.
Project Management:
Strong project management expertise in business process alignment and tools implementation.
Communication Skills:
Strong written, verbal, and presentation skills. Ability to multitask, prioritize a variety of tasks, and meet deadlines. Organized and detail-oriented with strong problem-solving and analytical skills.
Business Process Acumen:
Strong understanding of business process flow and the upstream/downstream impact.
Pay:
Target pay ranges based on Geographic Zones* for Level M5:
Zone 1:
San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle
-
$240,600
- $330,700
**
Zone 2:
Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $216,500
- $297,600
**
Zone 3:
All other US locations - $204,500
- $281,100*
*
All Zones Inclusive of 20% Bonus Target
LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.
*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.
**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at
hr@launchdarkly.com
.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from
@LaunchDarkly
.com email addresses or via LinkedIn from "Verified Recruiter" accounts.
Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
- Scale The Function: Lead, coach, and develop a high-caliber SE team, providing guidance, assigning projects and ensuring technical excellence. Conduct regular performance evaluations, foster professional growth, and coach team members to reach their full potential.
- Player-Coach: Be a true player-coach who stays in the work: own your own enterprise deals as an individual contributor, running discovery, demos, and technical deep dives alongside your team, while leading and growing a team of high-growth enterprise SEs. Set the bar by example, jump into the most strategic cycles, and turn what you learn in the field into coaching and playbooks that raise the whole team. As the team grows, become a strategic leader and more manager focused.
- GTM Technical Expert: Guide your team in designing and delivering compelling technical demos and proofs of concept for Sierra’s platform, providing technical solutions to customer challenges, and addressing technical questions throughout the sales cycle.
- Cross-Functional Work: Partner closely with Sales, Product, and Agent Engineering teams to define best practices, playbooks, and repeatable processes that enable your team and partnership to scale beyond 1:1 customer interactions.
- Lead & Support Customers: Act as a technical leader in early-stage customer conversations, helping your team understand, anticipate, and solve customer needs to advance Sierra’s industry-leading AI solutions.
WHAT YOU'LL BRING
- 5-7+ years of experience in Sales Engineering, Solutions Engineering, or customer-facing technical sales, with at least 3+ years in a leadership capacity.
- Experience developing frameworks for how SEs partner with Sales, Product, and Engineering to deliver impact efficiently across accounts.
- History of establishing metrics and systems that measure SE impact on pipeline health, win rates, and customer adoption.
- Track record of leading presales processes and supporting enterprise and strategic sales cycles from discovery through close.
- Ability to translate customer business problems into Sierra’s technical solutions and clearly communicate to both technical and non-technical stakeholders across complex organizations.
EVEN BETTER
- Experience building Sales Engineering orgs in emerging categories (e.g., AI, data, security).
- Comfort with workflows, AI and ML concepts, APIs/webhooks, and JSON.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Espoo
Workplace: Hybrid
ROLE HIGHLIGHTS
- Engineering Supply Chain Manager (Mechanical)
- Location: Espoo, Finland
- Department: Global Supply Chain
- Reports to: R&D Supply Chain Manager
- Employment type: Permanent
- Workplace model: Office/On-site
- Employment is subject to applicable security screening (incl. SUPO, where required)
THE MISSION OF THE ENGINEERING SUPPLY CHAIN MANAGER (MECHANICAL)
As our Engineering Supply Chain Manager (Mechanical), you'll join our fast-moving Global Supply Chain organization and work closely with our hardware engineering teams as they design and build mechanical systems and structures on tight and shifting timelines.
You'll be an active part of our engineering projects, helping to execute them and staying ahead of supply. That means identifying long lead items, critical materials and complex parts as early as possible in the process, and securing them before they become bottlenecks for testing and builds. When machining capacity, material availability, special process queues or a late design change threaten a prototype schedule, we need you to act. Our development cycles are fast and iterations are constantly occurring since we thrive on pushing the technology for the best.
You'll also be a key link between Engineering and Production. You'll communicate R&D supply chain risks and the critical parts and materials you've identified to Production, so nothing comes as a surprise at handover. Your work supports the success of every engineering prototype iteration and at the same time prepares Production for rollout and mass production.
This role suits someone who is proactive by nature, with a solution driven mindset and a deep understanding of mechanical manufacturing processes, materials and hardware prototyping, who is comfortable with ambiguity and acts before problems arrive rather than waiting for them. How quickly we get from concept to working hardware in orbit, and then into production, depends on how well this role is done.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
YOUR DAY-TO-DAY RESPONSIBILITIES
HIGH-VELOCITY ENGINEERING SUPPORT
- Serve as the hands-on supply chain counterpart for fast-paced mechanical engineering teams working on multiple, rapidly evolving hardware projects.
- Identify long lead items, critical raw materials and complex parts as early as possible, and secure them proactively (early orders, material reservation, capacity booking, buffer stock, coating readiness, securing helicoils) before they can delay a project.
- Translate early-stage concepts, evolving BOMs, and mid-design changes into actionable sourcing steps with minimal delay.
- Provide engineers with real-time insights on material availability, components availability and quick-turn manufacturing options.
- Identify supply issues before they become blockers and propose workaround paths immediately.
RAPID SOURCING & PROCUREMENT EXECUTION
- Own project procurement of CNC machined parts, structural elements and composite parts, mechanisms, motors, fasteners, bearings, thermal hardware and raw materials, including related special processes such as heat treatment, surface treatments and coatings.
- Run fast quoting and supplier selection so prototype and builds get their parts and materials on the dates engineering committed to.
- Lead efforts to find alternative suppliers, processes or materials within hours, not weeks, when capacity or material shortages occur.
- Set stock levels and material availability plans for development and prototype builds.
SUPPLIER INTERACTION & TECHNICAL ENGAGEMENT
- Worked closely with machine shops and composite fabricators, special process providers and material distributors, and worked with them to understand lead time constraints, manufacturing capabilities, DFM implications and fast-track build options.
- Support technical capability assessments of machining, special process suppliers, and material distributors.
- Negotiate priority machine time, expedited processing and shipments, and secure prototypes under compressed timelines.
CROSS-FUNCTIONAL START-UP COLLABORATION
- Coordinate across engineering, manufacturing, program management, and operations to remove obstacles and maintain build readiness.
- Maintain complete visibility into prototype schedules, engineering changes, and material risks, communicating clearly and frequently.
- Operate with a bias for action: if something is unclear, you chase it; if something breaks, you fix it; if something is missing, you find it.
AGILITY, RISK MANAGEMENT & CONTINUOUS IMPROVEMENT
- Build and maintain a living view of supply risks across all active projects, including capacity constraints, raw material availability, single-source suppliers, special process bottlenecks and export restrictions and qualify alternatives early.
- Keep purchasing details accurate in the ERP system, with clean traceability and build readiness status that the organisation can rely on, even under fast-moving conditions.
- Bring an experimentation mindset: test new suppliers, new sourcing channels, new manufacturing partners, and new tools to reduce lead times and cost.
R&D TO PRODUCTION READINESS
- Communicate R&D supply chain risks and identified critical parts and materials to Production early and clearly, so they are known well before handover.
- Support the success and rapid iteration of engineering prototypes while preparing Production for rollout and mass production.
- Make sure critical and long lead parts, qualified suppliers and special processes, and realistic lead times and capacity are in place before a design moves into series production.
- Help build the sourcing foundations that will carry a design from prototype into repeatable production.
WHAT WE’RE LOOKING FOR
MUST HAVES:
- 5+ years of direct experience in mechanical sourcing, procurement or engineering supply chain roles in fast-moving hardware environments.
- Strong procurement understanding of machined and composites parts, special processes, engineering materials and prototyping flows.
- Demonstrated ability to work effectively in startup-like conditions: tight deadlines, shifting priorities, incomplete information, and rapid cycles.
- Hands-on experience running purchasing and material management through an ERP system.
- Confident negotiator, commercially and technically, able to influence engineers, program managers and suppliers without formal authority.
- Strong communication, problem-solving, and negotiation abilities.
NICE TO HAVES:
- Experience in space, aerospace, defence, hardware startups or other deep-tech R&D environments.
- Engineering Mechanical Background, knowledge of the tools (such as CAD) and technical understanding/background of designs.
- Exposure to taking a hardware design from prototype into series production.
- Existing relationships with machine shops, fabricators, special process providers and material distributors. Familiarity with rapid-prototyping suppliers and global component marketplaces
APPLICATION PROCESS
- Talent Acquisition Interview
- Hiring Manager interview
- Task Stage
- Task-based interview
- Final Interview
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Attraction will confirm what applies for this role and location during the process.
Base salary range for this position is dependent on experience, and will be negotiated individually.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Remote - Ireland
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next
Technical Support Engineer 2
Ireland
on Twilio’s Voice, Platform Application & Segment teams (VSPA).
About the job
This position is needed to support our customers’ use of the Twilio platform, and help customers get the best experience from Twilio’s products. You will function as the voice of Twilio to our customers and partners, and operate as a subject matter expert for Twilio’s APIs and SDKs.
This position also includes rostering. Rosters will be of a 5 day work week, and could include one or both weekend days.
Responsibilities
In this role, you’ll:
Use your strong technical and diplomatic skills to address customer issues and provide customer feedback to Twilio’s Product and Engineering teams.
Work with our customers' and partners' developers, architects, and support personnel to resolve complex problems with potentially very costly and far-reaching consequences.
Leverage your experience with troubleshooting and resolving Quality of Service (QoS) issues.
Collaborate with your teammates and the Twilio Product and Engineering teams via Slack as well as filing JIRAs to report reproducible bugs.
Review internal knowledge to stay current on industry shifts and standards.
Assist your manager in process improvements by surfacing customer pain points to assist in process improvement.
This position will also require supporting our customers on holidays to ensure that our customer’s needs are met.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
2+ years of Technical Support Experience or similar relevant experience.
Full-Stack Javascript Tech Support experience with capabilities to troubleshoot server-side code (bonus would be either of: Node.js, C# or Java or python) and client-side code (JavaScript). React.js is a bonus.
A good understanding of Object-Oriented Programming (OOP) concepts.
Basic understanding of SQL and query-writing skills.
Good understanding of APIs, HTTP Protocol, and RESTful services.
Skills in troubleshooting network connectivity issues, with an understanding of TCP/UDP, and basics of SSL/TLS.
Experience troubleshooting SIP, VoIP, and IP telephony issues.
High competency in communicating complex technical issues to both technical and non-technical audiences via phone or email mediums.
Ability to stand in the customer’s shoes and demonstrate dedication to the customer experience.
Excellent written and verbal communication skills.
Desired:
Bonus skills:
- Serverless (Lambda) experience.
- Expertise with both native and mobile applications is a great bonus.
- Having related experience in troubleshooting contact center products.
- Good knowledge of RESTful technology, previous work with APIs and ability to understand and troubleshoot issues with cloud solutions.
Understanding of WebRTC is a plus.
Experience working collaboratively with team members in different geographic locations and time zones.
Advanced time management skills, ability to work well under pressure, and proficiency at developing workflows to increase troubleshooting efficiency while still following standard processes and procedures.
Ability to influence and build effective working relationships with all levels of the organization.
Interest in utilizing customer feedback to identify and drive improvements in our products.
Location
This role will be remote, and based in Ireland.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 5% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
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Location: Espoo
Workplace: Hybrid
ROLE HIGHLIGHTS
- Engineering Supply Chain Manager (Electronics)
- Location: Espoo, Finland
- Department: Global Supply Chain
- Reports to: Engineering Operations Manager
- Employment type: Permanent
- Workplace model: Office/On-site
- Employment is subject to applicable security screening (incl. SUPO, where required)
THE MISSION OF THE ENGINEERING SUPPLY CHAIN MANAGER (ELECTRONICS)
As our Engineering Supply Chain Manager (Electronics), you'll join our fast-moving Global Supply Chain organization and work closely with our hardware engineering teams as they design and build electronic systems on tight and shifting timelines.
You'll be an active part of our engineering projects, helping to execute them and staying ahead of supply. That means identifying long lead items and critical components as early as possible in the process, and securing them before they become bottlenecks for testing and builds. When lead times, allocation or a late design change threaten a prototype schedule, we need you to act. Our development cycles are fast and iterations are constantly occurring since we thrive on pushing the technology for the best.
You'll also be a key link between Engineering and Production. You'll communicate R&D supply chain risks and the critical components you've identified to Production, so nothing comes as a surprise at handover. Your work supports the success of every engineering prototype iteration and at the same time prepares Production for rollout and mass production.
This role suits someone who is proactive by nature, with a solution driven mindset and a deep understanding of electronics, PCB manufacturing and hardware prototyping, who is comfortable with ambiguity and acts before problems arrive rather than waiting for them. How quickly we get from concept to working hardware in orbit, and then into production, depends on how well this role is done.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
YOUR DAY-TO-DAY RESPONSIBILITIES
HIGH-VELOCITY ENGINEERING SUPPORT
- Serve as the hands-on supply chain counterpart for fast-paced electronics engineering teams working on multiple, rapidly evolving hardware projects.
- Be an active member of engineering project teams from kick-off, helping to execute the project plan and reviewing draft BOMs while the design can still be changed.
- Identify long lead items and critical components as early as possible, and secure them proactively (early orders, allocation, buffer stock) before they can delay a project.
- Translate early-stage concepts, evolving BOMs, and mid-design changes into actionable sourcing steps with minimal delay.
- Advise engineers, in real time and in early design reviews, on how component choices affect availability, alternates, obsolescence, cost and lead time.
- Identify supply issues before they become blockers and propose workaround paths immediately.
RAPID SOURCING & PROCUREMENT EXECUTION
- Own sourcing and procurement of electronic components, PCB fabrication, PCBA assembly, connectors, harness, sensors, RF parts, embedded modules.
- Run fast quoting and supplier selection so prototype and builds get their boards and parts on the dates engineering committed to.
- Lead efforts to find alternative components or new supply paths within hours, not weeks, when shortages occur.
- Set stock levels and material availability plans for development and prototype builds.
SUPPLIER INTERACTION & TECHNICAL ENGAGEMENT
- Own relationships with PCB fabricators, electronics manufacturing partners and component distributors, and work with them to understand lead time constraints, manufacturing capabilities, DFM implications and fast-track build options.
- Support technical capability assessments of PCB/PCBA vendors, machining partners, and component distributors.
- Negotiate priority build slots, allocation and expedited shipments, and secure prototypes under compressed timelines.
CROSS-FUNCTIONAL START-UP COLLABORATION
- Coordinate across engineering, manufacturing, program management, and operations to remove obstacles and maintain build readiness.
- Maintain complete visibility into prototype schedules, engineering changes, and material risks, communicating clearly and frequently.
- Operate with a bias for action: if something is unclear, you chase it; if something breaks, you fix it; if something is missing, you find it.
AGILITY, RISK MANAGEMENT & CONTINUOUS IMPROVEMENT
- Build and maintain a living view of supply risks across all active prjects, including obsolescence, allocation, single-source parts, counterfeit risk and export restrictions and qualify alternatives early.
- Keep purchasing accurate in the ERP system, with clean traceability, cost visibility and build readiness status that the organisation can rely on, even under fast-moving conditions.
- Bring an experimentation mindset: test new suppliers, new sourcing channels, new manufacturing partners, and new tools to reduce lead times and cost.
R&D TO PRODUCTION READINESS
- Communicate R&D supply chain risks and identified critical components to Production early and clearly, so they are known well before handover.
- Support the success and rapid iteration of engineering prototypes while preparing Production for rollout and mass production.
- Make sure critical and long lead parts, qualified suppliers and realistic lead times and capacity are in place before a design moves into series production.
- Help build the sourcing foundations that will carry a design from prototype into repeatable production.
WHAT WE’RE LOOKING FOR
MUST HAVES:
- Bachelor’s degree in Electrical/Electronic Engineering, Mechatronics, Supply Chain, or similar.
- 5+ years of direct experience in electronics sourcing, component procurement or engineering supply chain roles in fast-moving hardware environments.
- Strong technical understanding of semiconductors, passive components, PCB fabrication, PCBA assembly, embedded electronics, and prototyping flows.
- Demonstrated ability to work effectively in startup-like conditions, tight deadlines, shifting priorities, and rapid cycles.
- Hands-on experience interpreting electronic schematics, BOMs, AVL requirements, PCB stackups, and manufacturing documentation.
- Demonstrated ability to work effectively in startup-like conditions: tight deadlines, shifting priorities, incomplete information, and rapid cycles.
- Hands-on experience running purchasing and material management through an ERP system.
- Confident negotiator, commercially and technically, able to influence engineers, program managers and suppliers without formal authority.
- Professional English, written and spoken.
NICE TO HAVES:
- Engineering Electronics Background, knowledge of the tools and technical understanding/background of designs.
- Experience in space, aerospace, defence, hardware startups or other deep-tech R&D environments.
- Exposure to taking a hardware design from prototype into series production.
- Existing relationships with PCB/PCBA vendors, distributors and electronics manufacturing partners.
- Certifications (APICS, PMP, Six Sigma) useful but not required.
- Familiarity with rapid-prototyping suppliers, global component marketplaces, and digital sourcing tools.
APPLICATION PROCESS
- Talent Acquisition Interview
- Hiring Manager interview
- Task Stage
- Task-based interview
- Final Interview
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Attraction will confirm what applies for this role and location during the process.
Base salary range for this position is dependent on experience, and will be negotiated individually.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Remote
Workplace: Remote
Kit https://kit.com/ is the email marketing platform experts choose to grow their audience, deepen their relationships, and build a business around the work they love. For coaches, YouTubers, authors, podcasters, and other creatives, there isn't a better marketing hub to rely on to grow audiences, automate email marketing, and sell digital products — all within one platform.
More importantly, there isn't a team more committed to helping creators earn a living. We're on a mission to help creators earn $1 billion using our creator marketing platform. We have always been 100% independent and 100% remote.
We are proud to have built a product that our customers love, and we look for people who have enthusiasm and belief in our mission, vision, and values to join our team. We're also embracing AI thoughtfully — both in how we build and how we hire to ensure our team is adaptable, innovative, and ready for what's next.
THE ROLE
Kit is growing, and so are the legal complexities of our business. We're looking for a Senior Legal Counsel to help us navigate them with clarity, speed, and commercial savvy. You'll serve as in-house legal subject matter expert, partnering closely with the executive team to lead product legal strategy and execution—especially around privacy, data, AI and compliance, commercial contracts, customer security requirements, and scalable legal support for our teams. A key focus will be helping Kit respond to a growing volume of privacy questions—particularly as one of our newer products, Subscriber Signals https://kit.com/features/signals, evolves by building practical, repeatable systems that provide timely and consistent guidance at scale.
You'll help shape the legal backbone of a fast-moving tech company with multiple revenue streams—including SaaS, digital commerce, paid reccomendations, and advertising—and a rapidly growing platform for creators. To advise the business effectively, you'll develop a deep understanding of Kit, SparkLoop https://sparkloop.app/, Subscriber Signals, and how creators get value from our connected ecosystem of apps and tools. You'll be at the center of complex, cross-functional problems where product, business, and legal strategy meet—all in service of helping creators build more valuable businesses.
YOUR SUPPORT SYSTEM
You'll report to our Chief Operating Officer, Brian Bevel https://www.linkedin.com/in/brian-bevel-92895ba/, and partner regularly with leaders across product, sales, finance, and people operations. You'll own our core legal work in-house, reduce the need for outside counsel, and know when specialized outside counsel is truly needed.
WHAT YOU'LL DO
- First week: Get up to speed on our business model, current goals, and products. Learn about the product, SparkLoop, Subscriber Signals, and how creators get value from our connected ecosystem of apps and tools. Meet key internal stakeholders and our external counsel. Review our most common legal agreements, privacy questions, and customer security requests to assess where we have risk, opportunity, ambiguity, or recurring work that can be handled more efficiently.
- First month: Get your arms around active data processing, privacy, AI, and other legal initiatives, and build a "what's on deck" view of upcoming legal needs. Map the recurring privacy support questions arising across Kit—particularly around Subscriber Signals, and begin designing a scalable intake, guidance, and escalation system. Partner with Sales, Sponsorships, Security, Product, and Engineering to move faster without cutting corners. Take ownership of GDPR and data compliance vetting and establish a clear process for responding to customer security questionnaires.
- First six months: You’re the go-to partner for legal considerations across the business, particularly for our product, engineering, security, and GTM teams. Build scalable systems—such as playbooks, templates, intake processes, and self-service guidance—for answering recurring privacy, data-use, and compliance questions. Partner throughout the product lifecycle on initiatives and feature releases, with particular attention to Subscriber Signals and our connected ecosystem of products. Prioritize our biggest legal risks, reduce unnecessary reliance on outside counsel, and streamline legal workflows to increase speed, confidence, and self-service.
- First year: Help Kit operate at a higher level of legal maturity across privacy, compliance, product counsel, commercial contracts, and security support. Establish durable systems that allow teams to answer common questions independently while escalating higher-risk matters appropriately. Help us treat privacy, data, and compliance as strategic enablers—not just boxes to check—and significantly reduce our reliance on outside counsel for work we can handle effectively in-house.
WHAT WILL S.E.T. YOU UP FOR SUCCESS
Skills
- Deep expertise in data, compliance, and product—this is where you'll spend most of your time.
- Strong ability to navigate U.S. and European data privacy laws (e.g., GDPR, CCPA), including familiarity with data controller vs. processor distinctions and how they shape vendor and product decisions.
- Ability to translate privacy and compliance requirements into scalable playbooks, templates, intake processes, and self-service guidance
- Experience supporting customer security questionnaires and partnering effectively with security, sales, product, and engineering teams
- Familiarity with SOC 2 Type II and the legal, privacy, and customer requirements associated with it, even if you haven't directly owned a certification process
- Understanding of intellectual property law, especially related to brand, content, and software
- Understanding of commercial contracts—you'll become the go-to person for these at Kit.
- Clear communicator and trusted advisor—able to simplify complexity and help others make informed decisions
Experiences
- Experience as in-house counsel at a tech company or serving a tech portfolio at a top-tier firm that's well-known for their work with startups (e.g., Fenwick & West, Cooley)
- J.D. from an accredited law school in the United States
- Active member in good standing of a State Bar Association
Traits
- Strategic thinker who sees legal as a lever, not a blocker
- Deeply curious and business-oriented—you start by understanding the goals, then explore the smartest paths to get there.
- Collaborative partner who can navigate conflict productively
- Deep belief that creator success is our success—you consider both Kit and our customers in every recommendation
- A "how might we" problem-solver who finds creative, business-aligned paths through legal challenges
WHAT WON'T SET YOU UP FOR SUCCESS
- Needing a team of in-house peers or co-counsel to pressure-test every decision—you'll be our sole in-house legal expert, with outside counsel available as needed
- A strongly risk-averse or "no-before-yes" mindset—we need you to help us move, not just stop us from tripping
- Thinking in a legal vacuum—if you're not factoring in our goals, numbers, or creators, your advice won't land
- Struggling with speed or ownership—if you prefer long timelines or wait to be told what to do, this won't be the right environment. We move quickly and expect people to take initiative, spot problems, and drive solutions.
WORKING HOURS AND LOCATION
We're 100% remote with team members across the globe. For this role, we're looking for someone located in the United States.
COMPENSATION + PERKS + BENEFITS
Kit has standardized salaries based on position, no matter where you live. This role is an individual contributor level 4 ($227,000) or 5 ($252,000). Our other perks and benefits include:
PERKS + BENEFITS INCLUDE:
- Profit Sharing https://www.linkedin.com/feed/update/urn:li:activity:7454911054947688448/
- Kit equity
- 401k with a 5% match
- We cover up to $2,100 per month toward medical premiums, with dental and vision premiums fully covered. We offer Health Insurance plans through Aetna
- $2,000 equipment allowance for your first two years, $1,000 budget every following two years. Company-provided laptops are issued to every Kit team member and are not included in the equipment budget
- Individual learning + development budget ($3,500/year)
- Creator meetup budget ($50/month) to connect with creators over coffee, lunch, or other in-person meetups
- Gender affirming benefits
- Childcare benefit up to $3,000 annually through JOON
- Twenty (20) days of paid time off during each year of employment
- Paid paid vacation: An after-tax bonus of $1,000 for taking five consecutive days of vacation where you’re fully unplugged from work
- Ten (10) paid holidays a year
- Two weeks of paid sick time each year, including mental health + well being days
- Twelve (12) weeks paid parental leave and flexible scheduling in your child’s first year
- Up to six weeks of paid bereavement leave, medical leave, and disaster after six months of employment, two weeks of each paid leave in your first six months
- Winter Break Closure: Kit closes for a week at the end of December, giving everyone a collective break to enjoy the holiday season. Essential support services remain available, with teams coordinating to ensure coverage during this period
- Four-week, paid sabbatical after five years with the team
- Fantastic in-person or virtual retreats with the team twice a year
HOW TO APPLY
We usually receive a large number of applications, and our goal is to follow up with you within two weeks. You’ll hear from us either way. Here’s what you can expect from the rest of our hiring process:
1. A phone screen with our recruiter (30 min)
2. Hiring manager interview (45 min)
3. Take-home assignment
4. Panel interview with cross functional stakeholders (60 min)
We’ll keep you informed through every step. To get started, complete this application, including a cover letter and answers to the questions on the next page. We read every single application, and your cover letter and responses help put your experience into context.
Kit is an equal opportunity employer
We value diversity in all of its forms. Research tells us that applicants who are female or non-binary, as well as applicants who are people of color, are less likely to apply for roles they do not feel 100% qualified for. If you think you meet more than 50% of our requirements but fewer than 100% of them, please apply.
We’re imperfect communicators, so think of our job postings as the starting point for discussion rather than proof that you shouldn’t apply.
Kit does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
Location: Remote
Workplace: Remote
Kit https://kit.com/ is the email marketing platform experts choose to grow their audience, deepen their relationships, and build a business around the work they love. For coaches, YouTubers, authors, podcasters, and other creatives, there isn't a better marketing hub to rely on to grow audiences, automate email marketing, and sell digital products — all within one platform.
More importantly, there isn't a team more committed to helping creators earn a living. We're on a mission to help creators earn $1 billion using our creator marketing platform. We have always been 100% independent and 100% remote.
We are proud to have built a product that our customers love, and we look for people who have enthusiasm and belief in our mission, vision, and values to join our team. We're also embracing AI thoughtfully — both in how we build and how we hire to ensure our team is adaptable, innovative, and ready for what's next.
THE ROLE
Kit is growing, and so are the legal complexities of our business. We're looking for a Senior Legal Counsel to help us navigate them with clarity, speed, and commercial savvy. You'll serve as in-house legal subject matter expert, partnering closely with the executive team to lead product legal strategy and execution—especially around privacy, data, AI and compliance, commercial contracts, customer security requirements, and scalable legal support for our teams. A key focus will be helping Kit respond to a growing volume of privacy questions—particularly as one of our newer products, Subscriber Signals https://kit.com/features/signals, evolves by building practical, repeatable systems that provide timely and consistent guidance at scale.
You'll help shape the legal backbone of a fast-moving tech company with multiple revenue streams—including SaaS, digital commerce, paid reccomendations, and advertising—and a rapidly growing platform for creators. To advise the business effectively, you'll develop a deep understanding of Kit, SparkLoop https://sparkloop.app/, Subscriber Signals, and how creators get value from our connected ecosystem of apps and tools. You'll be at the center of complex, cross-functional problems where product, business, and legal strategy meet—all in service of helping creators build more valuable businesses.
YOUR SUPPORT SYSTEM
You'll report to our Chief Operating Officer, Brian Bevel https://www.linkedin.com/in/brian-bevel-92895ba/, and partner regularly with leaders across product, sales, finance, and people operations. You'll own our core legal work in-house, reduce the need for outside counsel, and know when specialized outside counsel is truly needed.
WHAT YOU'LL DO
- First week: Get up to speed on our business model, current goals, and products. Learn about the product, SparkLoop, Subscriber Signals, and how creators get value from our connected ecosystem of apps and tools. Meet key internal stakeholders and our external counsel. Review our most common legal agreements, privacy questions, and customer security requests to assess where we have risk, opportunity, ambiguity, or recurring work that can be handled more efficiently.
- First month: Get your arms around active data processing, privacy, AI, and other legal initiatives, and build a "what's on deck" view of upcoming legal needs. Map the recurring privacy support questions arising across Kit—particularly around Subscriber Signals, and begin designing a scalable intake, guidance, and escalation system. Partner with Sales, Sponsorships, Security, Product, and Engineering to move faster without cutting corners. Take ownership of GDPR and data compliance vetting and establish a clear process for responding to customer security questionnaires.
- First six months: You’re the go-to partner for legal considerations across the business, particularly for our product, engineering, security, and GTM teams. Build scalable systems—such as playbooks, templates, intake processes, and self-service guidance—for answering recurring privacy, data-use, and compliance questions. Partner throughout the product lifecycle on initiatives and feature releases, with particular attention to Subscriber Signals and our connected ecosystem of products. Prioritize our biggest legal risks, reduce unnecessary reliance on outside counsel, and streamline legal workflows to increase speed, confidence, and self-service.
- First year: Help Kit operate at a higher level of legal maturity across privacy, compliance, product counsel, commercial contracts, and security support. Establish durable systems that allow teams to answer common questions independently while escalating higher-risk matters appropriately. Help us treat privacy, data, and compliance as strategic enablers—not just boxes to check—and significantly reduce our reliance on outside counsel for work we can handle effectively in-house.
WHAT WILL S.E.T. YOU UP FOR SUCCESS
Skills
- Deep expertise in data, compliance, and product—this is where you'll spend most of your time.
- Strong ability to navigate U.S. and European data privacy laws (e.g., GDPR, CCPA), including familiarity with data controller vs. processor distinctions and how they shape vendor and product decisions.
- Ability to translate privacy and compliance requirements into scalable playbooks, templates, intake processes, and self-service guidance
- Experience supporting customer security questionnaires and partnering effectively with security, sales, product, and engineering teams
- Familiarity with SOC 2 Type II and the legal, privacy, and customer requirements associated with it, even if you haven't directly owned a certification process
- Understanding of intellectual property law, especially related to brand, content, and software
- Understanding of commercial contracts—you'll become the go-to person for these at Kit.
- Clear communicator and trusted advisor—able to simplify complexity and help others make informed decisions
Experiences
- Experience as in-house counsel at a tech company or serving a tech portfolio at a top-tier firm that's well-known for their work with startups (e.g., Fenwick & West, Cooley)
- J.D. from an accredited law school in the United States
- Active member in good standing of a State Bar Association
Traits
- Strategic thinker who sees legal as a lever, not a blocker
- Deeply curious and business-oriented—you start by understanding the goals, then explore the smartest paths to get there.
- Collaborative partner who can navigate conflict productively
- Deep belief that creator success is our success—you consider both Kit and our customers in every recommendation
- A "how might we" problem-solver who finds creative, business-aligned paths through legal challenges
WHAT WON'T SET YOU UP FOR SUCCESS
- Needing a team of in-house peers or co-counsel to pressure-test every decision—you'll be our sole in-house legal expert, with outside counsel available as needed
- A strongly risk-averse or "no-before-yes" mindset—we need you to help us move, not just stop us from tripping
- Thinking in a legal vacuum—if you're not factoring in our goals, numbers, or creators, your advice won't land
- Struggling with speed or ownership—if you prefer long timelines or wait to be told what to do, this won't be the right environment. We move quickly and expect people to take initiative, spot problems, and drive solutions.
WORKING HOURS AND LOCATION
We're 100% remote with team members across the globe. For this role, we're looking for someone located in the United States.
COMPENSATION + PERKS + BENEFITS
Kit has standardized salaries based on position, no matter where you live. This role is an individual contributor level 4 ($227,000) or 5 ($252,000). Our other perks and benefits include:
PERKS + BENEFITS INCLUDE:
- Profit Sharing https://www.linkedin.com/feed/update/urn:li:activity:7454911054947688448/
- Kit equity
- 401k with a 5% match
- We cover up to $2,100 per month toward medical premiums, with dental and vision premiums fully covered. We offer Health Insurance plans through Aetna
- $2,000 equipment allowance for your first two years, $1,000 budget every following two years. Company-provided laptops are issued to every Kit team member and are not included in the equipment budget
- Individual learning + development budget ($3,500/year)
- Creator meetup budget ($50/month) to connect with creators over coffee, lunch, or other in-person meetups
- Gender affirming benefits
- Childcare benefit up to $3,000 annually through JOON
- Twenty (20) days of paid time off during each year of employment
- Paid paid vacation: An after-tax bonus of $1,000 for taking five consecutive days of vacation where you’re fully unplugged from work
- Ten (10) paid holidays a year
- Two weeks of paid sick time each year, including mental health + well being days
- Twelve (12) weeks paid parental leave and flexible scheduling in your child’s first year
- Up to six weeks of paid bereavement leave, medical leave, and disaster after six months of employment, two weeks of each paid leave in your first six months
- Winter Break Closure: Kit closes for a week at the end of December, giving everyone a collective break to enjoy the holiday season. Essential support services remain available, with teams coordinating to ensure coverage during this period
- Four-week, paid sabbatical after five years with the team
- Fantastic in-person or virtual retreats with the team twice a year
HOW TO APPLY
We usually receive a large number of applications, and our goal is to follow up with you within two weeks. You’ll hear from us either way. Here’s what you can expect from the rest of our hiring process:
1. A phone screen with our recruiter (30 min)
2. Hiring manager interview (45 min)
3. Take-home assignment
4. Panel interview with cross functional stakeholders (60 min)
We’ll keep you informed through every step. To get started, complete this application, including a cover letter and answers to the questions on the next page. We read every single application, and your cover letter and responses help put your experience into context.
Kit is an equal opportunity employer
We value diversity in all of its forms. Research tells us that applicants who are female or non-binary, as well as applicants who are people of color, are less likely to apply for roles they do not feel 100% qualified for. If you think you meet more than 50% of our requirements but fewer than 100% of them, please apply.
We’re imperfect communicators, so think of our job postings as the starting point for discussion rather than proof that you shouldn’t apply.
Kit does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
Location: Remote
Workplace: Remote
Kit https://kit.com/ is the email marketing platform experts choose to grow their audience, deepen their relationships, and build a business around the work they love. For coaches, YouTubers, authors, podcasters, and other creatives, there isn't a better marketing hub to rely on to grow audiences, automate email marketing, and sell digital products — all within one platform.
More importantly, there isn't a team more committed to helping creators earn a living. We're on a mission to help creators earn $1 billion using our creator marketing platform. We have always been 100% independent and 100% remote.
We are proud to have built a product that our customers love, and we look for people who have enthusiasm and belief in our mission, vision, and values to join our team. We're also embracing AI thoughtfully — both in how we build and how we hire to ensure our team is adaptable, innovative, and ready for what's next.
THE ROLE
Kit is growing, and so are the legal complexities of our business. We're looking for a Senior Legal Counsel to help us navigate them with clarity, speed, and commercial savvy. You'll serve as in-house legal subject matter expert, partnering closely with the executive team to lead product legal strategy and execution—especially around privacy, data, AI and compliance, commercial contracts, customer security requirements, and scalable legal support for our teams. A key focus will be helping Kit respond to a growing volume of privacy questions—particularly as one of our newer products, Subscriber Signals https://kit.com/features/signals, evolves by building practical, repeatable systems that provide timely and consistent guidance at scale.
You'll help shape the legal backbone of a fast-moving tech company with multiple revenue streams—including SaaS, digital commerce, paid reccomendations, and advertising—and a rapidly growing platform for creators. To advise the business effectively, you'll develop a deep understanding of Kit, SparkLoop https://sparkloop.app/, Subscriber Signals, and how creators get value from our connected ecosystem of apps and tools. You'll be at the center of complex, cross-functional problems where product, business, and legal strategy meet—all in service of helping creators build more valuable businesses.
YOUR SUPPORT SYSTEM
You'll report to our Chief Operating Officer, Brian Bevel https://www.linkedin.com/in/brian-bevel-92895ba/, and partner regularly with leaders across product, sales, finance, and people operations. You'll own our core legal work in-house, reduce the need for outside counsel, and know when specialized outside counsel is truly needed.
WHAT YOU'LL DO
- First week: Get up to speed on our business model, current goals, and products. Learn about the product, SparkLoop, Subscriber Signals, and how creators get value from our connected ecosystem of apps and tools. Meet key internal stakeholders and our external counsel. Review our most common legal agreements, privacy questions, and customer security requests to assess where we have risk, opportunity, ambiguity, or recurring work that can be handled more efficiently.
- First month: Get your arms around active data processing, privacy, AI, and other legal initiatives, and build a "what's on deck" view of upcoming legal needs. Map the recurring privacy support questions arising across Kit—particularly around Subscriber Signals, and begin designing a scalable intake, guidance, and escalation system. Partner with Sales, Sponsorships, Security, Product, and Engineering to move faster without cutting corners. Take ownership of GDPR and data compliance vetting and establish a clear process for responding to customer security questionnaires.
- First six months: You’re the go-to partner for legal considerations across the business, particularly for our product, engineering, security, and GTM teams. Build scalable systems—such as playbooks, templates, intake processes, and self-service guidance—for answering recurring privacy, data-use, and compliance questions. Partner throughout the product lifecycle on initiatives and feature releases, with particular attention to Subscriber Signals and our connected ecosystem of products. Prioritize our biggest legal risks, reduce unnecessary reliance on outside counsel, and streamline legal workflows to increase speed, confidence, and self-service.
- First year: Help Kit operate at a higher level of legal maturity across privacy, compliance, product counsel, commercial contracts, and security support. Establish durable systems that allow teams to answer common questions independently while escalating higher-risk matters appropriately. Help us treat privacy, data, and compliance as strategic enablers—not just boxes to check—and significantly reduce our reliance on outside counsel for work we can handle effectively in-house.
WHAT WILL S.E.T. YOU UP FOR SUCCESS
Skills
- Deep expertise in data, compliance, and product—this is where you'll spend most of your time.
- Strong ability to navigate U.S. and European data privacy laws (e.g., GDPR, CCPA), including familiarity with data controller vs. processor distinctions and how they shape vendor and product decisions.
- Ability to translate privacy and compliance requirements into scalable playbooks, templates, intake processes, and self-service guidance
- Experience supporting customer security questionnaires and partnering effectively with security, sales, product, and engineering teams
- Familiarity with SOC 2 Type II and the legal, privacy, and customer requirements associated with it, even if you haven't directly owned a certification process
- Understanding of intellectual property law, especially related to brand, content, and software
- Understanding of commercial contracts—you'll become the go-to person for these at Kit.
- Clear communicator and trusted advisor—able to simplify complexity and help others make informed decisions
Experiences
- Experience as in-house counsel at a tech company or serving a tech portfolio at a top-tier firm that's well-known for their work with startups (e.g., Fenwick & West, Cooley)
- J.D. from an accredited law school in the United States
- Active member in good standing of a State Bar Association
Traits
- Strategic thinker who sees legal as a lever, not a blocker
- Deeply curious and business-oriented—you start by understanding the goals, then explore the smartest paths to get there.
- Collaborative partner who can navigate conflict productively
- Deep belief that creator success is our success—you consider both Kit and our customers in every recommendation
- A "how might we" problem-solver who finds creative, business-aligned paths through legal challenges
WHAT WON'T SET YOU UP FOR SUCCESS
- Needing a team of in-house peers or co-counsel to pressure-test every decision—you'll be our sole in-house legal expert, with outside counsel available as needed
- A strongly risk-averse or "no-before-yes" mindset—we need you to help us move, not just stop us from tripping
- Thinking in a legal vacuum—if you're not factoring in our goals, numbers, or creators, your advice won't land
- Struggling with speed or ownership—if you prefer long timelines or wait to be told what to do, this won't be the right environment. We move quickly and expect people to take initiative, spot problems, and drive solutions.
WORKING HOURS AND LOCATION
We're 100% remote with team members across the globe. For this role, we're looking for someone located in the United States.
COMPENSATION + PERKS + BENEFITS
Kit has standardized salaries based on position, no matter where you live. This role is an individual contributor level 4 ($227,000) or 5 ($252,000). Our other perks and benefits include:
PERKS + BENEFITS INCLUDE:
- Profit Sharing https://www.linkedin.com/feed/update/urn:li:activity:7454911054947688448/
- Kit equity
- 401k with a 5% match
- We cover up to $2,100 per month toward medical premiums, with dental and vision premiums fully covered. We offer Health Insurance plans through Aetna
- $2,000 equipment allowance for your first two years, $1,000 budget every following two years. Company-provided laptops are issued to every Kit team member and are not included in the equipment budget
- Individual learning + development budget ($3,500/year)
- Creator meetup budget ($50/month) to connect with creators over coffee, lunch, or other in-person meetups
- Gender affirming benefits
- Childcare benefit up to $3,000 annually through JOON
- Twenty (20) days of paid time off during each year of employment
- Paid paid vacation: An after-tax bonus of $1,000 for taking five consecutive days of vacation where you’re fully unplugged from work
- Ten (10) paid holidays a year
- Two weeks of paid sick time each year, including mental health + well being days
- Twelve (12) weeks paid parental leave and flexible scheduling in your child’s first year
- Up to six weeks of paid bereavement leave, medical leave, and disaster after six months of employment, two weeks of each paid leave in your first six months
- Winter Break Closure: Kit closes for a week at the end of December, giving everyone a collective break to enjoy the holiday season. Essential support services remain available, with teams coordinating to ensure coverage during this period
- Four-week, paid sabbatical after five years with the team
- Fantastic in-person or virtual retreats with the team twice a year
HOW TO APPLY
We usually receive a large number of applications, and our goal is to follow up with you within two weeks. You’ll hear from us either way. Here’s what you can expect from the rest of our hiring process:
1. A phone screen with our recruiter (30 min)
2. Hiring manager interview (45 min)
3. Take-home assignment
4. Panel interview with cross functional stakeholders (60 min)
We’ll keep you informed through every step. To get started, complete this application, including a cover letter and answers to the questions on the next page. We read every single application, and your cover letter and responses help put your experience into context.
Kit is an equal opportunity employer
We value diversity in all of its forms. Research tells us that applicants who are female or non-binary, as well as applicants who are people of color, are less likely to apply for roles they do not feel 100% qualified for. If you think you meet more than 50% of our requirements but fewer than 100% of them, please apply.
We’re imperfect communicators, so think of our job postings as the starting point for discussion rather than proof that you shouldn’t apply.
Kit does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we’re on a mission to unlock human performance and healthspan. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies, behaviors, and daily lives.
WHOOP Labs is the on-site research facility for product development and innovation at WHOOP. We conduct human-centered hardware and algorithm research to create best-in-class product experiences that work for all members.
WHOOP is hiring a Senior Research Manager to lead research efforts on weekends, supporting critical data collection windows for participant diversity and expanded access. This is a senior leadership role responsible for overseeing the operation of WHOOP Labs Boston during weekend hours, and will help shape weekend research and community fieldwork strategy. As a strategic partner, program leader, and people manager, you will build deep relationships across the research leadership team, drive operational excellence during weekend hours, and develop a high-performing team delivering rigorous, high-impact research.
*This role is fully onsite at our Boston, MA office and follows a 4x10 schedule, with four 10-hour workdays each week, Friday through Monday, and three days off Tuesday through Thursday.
RESPONSIBILITIES
- Partner with the rest of the Human Subjects Research leadership team to build a research roadmap, understand study priorities, and ensure high quality data collection across team shifts.
- Collaborate with the Community Engagement Lead and wider Lab Operations team to support on- and off-site community engagement initiatives, helping to diversify participants in the WHOOP Labs research panel.
- Own operational oversight of weekend WHOOP Labs Boston operation including participant experience, research session execution, and documentation for handoffs.
- Provide feedback on “off hours” operations, contributing to team retros, participant compliance meetings, and other forums for senior leadership insight.
- Serve as a senior individual contributor on complex research initiatives while championing participant experience and best practices in human subjects research.
- Manage, coach, and develop a team of researchers and coordinators, fostering strong research craft, operational discipline, cross-functional collaboration, accountability, and continuous improvement.
QUALIFICATIONS
- Bachelor’s or Master’s degree in Human Factors, Biomedical Engineering, Psychology, Exercise Science, or a related field.
- 5+ years of experience conducting research for consumer products, ideally within hardware, wearables, or health technology environments, with demonstrated experience bridging technical requirements and human subject research practices.
- 3+ years of people management experience, including coaching, performance development, and team scaling. Leading shift-based work teams a plus.
- Proven ability to build trusted relationships, influence without direct authority, and communicate effectively with senior stakeholders through written and verbal communications.
- Strong technological fluency, including experience with data management systems and leveraging AI tools to improve operational efficiency while maintaining research rigor and quality standards.
- Experience overseeing emergency action planning and drills, safety and security initiatives, and confidence in supporting unexpected events as senior staff on site.
- Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $120,000 - $160,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we’re on a mission to unlock human performance and healthspan. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies, behaviors, and daily lives.
WHOOP Labs is the on-site research facility for product development and innovation at WHOOP. We conduct human-centered hardware and algorithm research to create best-in-class product experiences that work for all members.
WHOOP is hiring a Researcher II to support research planning and execution on weekends, supporting critical data collection windows for participant diversity and expanded access. This role will cover a broad range of research studies for algorithm training, hardware validation, and design testing. While your home base will be WHOOP’s on-site product research facility, WHOOP Labs, studies will include field collections across the metro Boston area to widen access for diverse communities. Your efforts will support the organization as we continue to develop a best-in-class experience and lead the wearables industry.
*This role is fully onsite at our Boston, MA office and follows a 4x10 schedule, with four 10-hour workdays each week, Friday through Monday, and three days off Tuesday through Thursday.
RESPONSIBILITIES
- Execute testing protocols across multiple concurrent studies, owning research execution on weekends and collaborating with other researchers on Friday and Monday to ensure consistent protocol administration across all days and shifts.
- Own research documentation for weekend hours, collaborating with other researchers on Friday and Monday to ensure effective handoffs and information transfer across shifts.
- Provide coaching and guidance to participants during exercise protocols, balancing data integrity, research best practices, and participant experience
- Create a supportive and welcoming environment for participants engaging in a range of research tasks, from exercises to device interactions
- Manage the use, troubleshooting, and upkeep of sensitive data collection equipment and prototype devices
- Develop strong working knowledge of WHOOP’s research platform tooling suite, with the ability to troubleshoot issues in real time—including during active data collections—and problem-solve on the fly
- Develop junior researchers by providing technical coaching, delegation, constructive feedback, and growth opportunities
- Own daily lab management tasks required for data collections to be successful, such as laundry, equipment cleaning, material organization, and overall lab readiness
- Serve as an ambassador for WHOOP Labs and the WHOOP brand
QUALIFICATIONS
- Bachelor’s Degree in human physiology, biomedical engineering, psychology, HCI, or similar
- Professional experience in research & development, human subjects research, or a related field, including 2+ years of experience conducting human subjects research
- Strong technological background and working knowledge of data management systems including the Google Suite
- Familiarity with research platform tools and hardware testing environments preferred
- Strong interpersonal communication skills with a savvy for working as part of a highly collaborative, fast-paced team
- Ability to manage multiple priorities and adapt quickly in dynamic research settings
- Prior experience in customer service or other public-facing roles a plus
- Strong written, verbal, and presentation skills, with confidence giving and receiving feedback across disciplines
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $75,000 - $95,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Location: Singapore, Singapore
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Opportunity
We are looking for Mobile Engineers to join our Compliance engineering team. In this role, you will build secure, regulation-compliant, and high-trust mobile solutions that power global onboarding, identity verification, risk control, and regulatory compliance systems.
We are open to candidates across a wide spectrum of experience. Whether you are an engineer early in your career eager to master mobile security and regulatory technology, or a seasoned practitioner who can architect resilient systems and drive technical direction across global markets, you will find high impact and technical depth here. You should be self-driven, hungry to grow, and motivated by solving critical real-world engineering challenges.
What You'll Be Doing
Build, maintain, and scale native iOS features and user flows using Swift and modern iOS frameworks.
Collaborate with Product, Design, and Backend Engineering to translate functional requirements into smooth, responsive mobile experiences.
Integrate third-party SDKs, native frameworks, and hardware capabilities (such as camera APIs, biometrics, or local security features) with a focus on UX and performance.
Contribute to mobile client architecture, keeping the codebase modular, testable, and maintainable.
Participate in code reviews, testing, and continuous optimization to maintain high iOS engineering standards.
Leverage modern development tools and AI coding assistants to streamline your daily workflow and accelerate delivery.
Diagnose and fix edge cases, performance bottlenecks, and production bugs to ensure a rock-solid iOS app experience.
What We Look For In You
Hands-on native iOS engineering experience with
Swift, SwiftUI, and UIKit
.
Solid grasp of software engineering principles, memory management, multithreading, and mobile system design.
Experience integrating RESTful APIs into production iOS applications.
Commitment to writing clean, well-tested, and maintainable code.
Strong problem-solving mindset with a desire to build high-quality software.
Openness to using modern developer tools and AI coding assistants (e.g., Claude Code, Codex) in your everyday coding workflow.
Nice-To-Haves
Exposure to mobile CI/CD pipelines (e.g., Fastlane, GitHub Actions, Xcode Cloud).
Experience working with modular iOS architectures or building internal shared SDKs/frameworks.
Familiarity with unit testing frameworks (XCTest) and UI testing on iOS.
Experience with feature flagging, analytics, or A/B experimentation frameworks.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
#LI-ML1 #LI-ONSITE
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: London, United Kingdom; Paris, France
Workplace: OnSite
About Ledger
We’re a team of experts pushing the limits of what’s possible, united by our common goal to unlock true freedom through digital ownership, making technology accessible for all. We believe in a world where users, creators and enterprises manage their value with ownership and freedom. Our curiosity drives us to innovate, empowering individuals on a global scale.
We believe change is constant and our team moves forward as one, with a culture of problem-solving where every employee is empowered and supported to challenge tradition and create solutions. Our mission is simple: to make self-custody accessible and give people the keys to their own financial futures. If you want to make a true impact, we want you to join us at Ledger.
At Ledger, we’re proud to be the global platform for digital assets and Web3, with over 20% of the world’s crypto assets secured through our Ledger devices. With our headquarters in Paris, and offices in Vierzon, Grenoble, Montpellier, London, Portland, Geneva, Zurich and Central Singapore, we have a team of around 600 professionals developing a variety of products and services to enable individuals and companies to securely buy, store, swap, grow and manage crypto assets – including the Ledger hardware wallets line with more than 7.5 million units already sold in 200 countries.
The team:
Join our Customer Success department as a Salesforce & Tooling Lead, where you will own the strategic direction and day-to-day operation of our Salesforce ecosystem – spanning both Enterprise and consumer environments. This is a senior, hands-on leadership role in which you will line-manage a small team of Salesforce Administrators while serving as the primary technical expert for our Agentforce deployment and broader Salesforce architecture.
Based in London or Paris and on-site five days a week, you will work closely with Operations, Quality Assurance, Knowledge, Enterprise and other cross-functional stakeholders to drive scalable, high-quality tooling solutions that enable our global customer base to receive best-in-class support.
What you’ll be doing
- Lead, mentor and line-manage a team of Salesforce Administrators, setting clear objectives, providing technical guidance and supporting their professional development.
- Own the strategic direction and operational health of Ledger’s Enterprise and consumer Salesforce environments, acting as primary system administrator for objects, flows, security and overall org health.
- Act as the subject-matter expert on Agentforce, owning its maintenance, troubleshooting and enhancement.
- Design and build custom solutions using Apex, Lightning Web Components (LWC) and Salesforce-native tooling, working with Customer Success leadership and cross-functional teams to turn business requirements into scalable solutions.
- Own and scale Service Cloud (including Omni-Channel), Experience Cloud portals and integrations with external enterprise systems, evaluating third-party tooling where it extends Salesforce.
- Own release management, CI/CD and the development backlog in JIRA, keeping releases stable and secure and prioritisation transparent, and lead technical projects from discovery through deployment.
- Drive platform governance: define best practices, enforce data protection and retention policies, and maintain technical documentation.
- Lead AI initiatives, beyond Agentforce, that improve efficiency and customer experience across Customer Success.
What we’re looking for
- Able to work on-site five days a week in our London or Paris office.
- A minimum of five years’ hands-on Salesforce experience in high-volume B2B and/or B2C environments, including Service Cloud, Experience Cloud, API integrations and CI/CD.
- Proven experience operating and troubleshooting Agentforce (core requirement; general AI chatbot experience is not a substitute).
- Deep expertise in Apex, Lightning Web Components (LWC) and Salesforce architecture.
- Demonstrated experience leading a Salesforce team, with the confidence to coach, delegate and hold others accountable.
- Salesforce certified as Administrator, Platform App Builder and Platform Developer; Service Cloud Consultant and Agentforce Specialist are a strong advantage.
- Strong communication and stakeholder management skills, with the ability to translate technical concepts for non-technical audiences.
At Ledger, we are dedicated to continually investing in our employees which is why we offer more than just salaries; we provide comprehensive compensation packages that include a wide range of benefits. Here are some of the benefits you can look forward to:
- Health & Wellness support - Health and Life Insurance.
- Financial growth opportunities - Employees can become shareholders in Ledger as well as other financial benefits depending on your country of work.
- Commuter allowance - Ledger offers a commuter allowance to contribute to your preferred means of transportation.
- Learning & Development - A comprehensive suite of training solutions providing a personalised learning experience for every employee.
For regionally specific benefits, your Talent Acquisition contact will be able to provide you with more information.
We’re committed to building an inclusive hiring process. If you need any adjustments or accommodations, just let us know, we’ll do our best to support you.
Location: Hong Kong, Hong Kong SAR
OKX will be prioritising applicants who have a current right to work in Hong Kong, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Opportunity
We are looking for a Product Manager with a deep understanding of TradingView users, strong commercial judgment, and experience driving product growth. You will grow OKX's business within the TradingView ecosystem by identifying the most promising customer segments, defining why traders should choose OKX, and finding effective ways to acquire, activate, and retain them, with accountability for measurable business outcomes.
Your first priority is to establish how the business can grow and which opportunities warrant investment. You will validate growth hypotheses through user research, data analysis, and focused experiments before committing substantial engineering resources. Those insights will shape the product roadmap, investment priorities, and the TradingView integrations and trading experience improvements you deliver with engineering and partners.
What You’ll Be Doing
Define the Growth Strategy and Business Opportunity —
Identify high-potential customer segments, trading use cases, and market opportunities within the TradingView ecosystem. Assess competitive positioning, platform selection drivers, and OKX's differentiated value proposition. Build growth hypotheses and business cases that consider audience size, revenue potential, acquisition cost, and expected return, then set business goals, priorities, and a phased growth plan.
Understand Users and the Trading Conversion Journey —
Use interviews, behavioral data, and community feedback to understand how traders discover platforms, use charts and indicators, set alerts, connect accounts, place orders, and manage positions. Identify what motivates or prevents users from choosing OKX, making their first trade, and returning. Develop customer segments and conversion funnels, and turn insights into clear product, positioning, and lifecycle opportunities.
Validate Growth Hypotheses and Improve Conversion and Retention —
Design measurable experiments across acquisition, account connection, first successful trade, repeat trading, and reactivation. Use existing capabilities, onboarding, trader education, value proposition testing, and targeted campaigns to validate opportunities. Define success metrics, experiment costs, and criteria to scale or stop; expand approaches that work and use the evidence to inform subsequent product investment.
Drive Go-To-Market and Ecosystem Partnerships —
Work with marketing, regional, lifecycle, and TradingView partner teams on acquisition and go-to-market plans. Evaluate ecosystem visibility, communities, creators, educational content, and joint campaigns as potential channels. Define the customer proposition, distribution approach, conversion journey, and partner objectives, and assess channels by the active traders, retention, and business contribution they generate.
Translate Growth Evidence into Product Delivery and Integration —
Translate validated user needs and growth opportunities into a product roadmap, PRDs, and acceptance criteria. Define the minimum scope and engineering priorities required to achieve the business objective. Work with OKX engineering and TradingView technical teams to assess API integration, account authorization, market data, and order and position synchronization, and drive the necessary adaptation, testing, and launch to address specific conversion, trust, or retention problems.
Own Business Outcomes and Continuously Refine Investment —
Own metrics for newly acquired trading users, first-trade conversion, active traders, retention, incremental trading volume, and revenue contribution, taking acquisition, incentive, and delivery costs into account. Separate the effects of market conditions, incentives, and product improvements. Review growth initiatives and feature investments, reallocate resources based on results, and track connection success and trading reliability as measures of experience quality.
What We Look For In You
Relevant product management experience in trading, fintech, or digital assets, with a track record of measurable product growth. You can explain how you identified opportunities, developed a growth strategy, and improved acquisition, trading conversion, retention, or revenue, including your personal contribution and results.
A deep understanding of TradingView users and their practical use of charts, indicators, watchlists, alerts, and trading workflows. You can explain why different traders choose a platform, switch terminals, abandon an order, or continue using a service, and validate those insights through research and data.
Strong commercial judgment and growth strategy skills. You can segment customers, assess opportunities, define differentiated positioning, select distribution channels, and build business cases. You validate demand and a credible path to growth through research and focused experiments before substantial engineering investment.
Strong analytical and experimentation skills. You can analyze funnels, cohorts, and retention, design and evaluate growth experiments, and assess incrementality, acquisition cost, customer value, and incentive cost. You can distinguish short-term trading volume changes from sustainable growth.
An understanding of trading products and their commercial drivers. You are familiar with spot and derivatives fundamentals and how instrument coverage, fees, liquidity, execution quality, and account and position workflows influence customer choice, conversion, and retention. You can translate these factors into product decisions.
Experience delivering products that involve technical integration. You have worked with engineers on API or third-party platform integrations and can read interface documentation, understand account authorization and market data, order, and position synchronization, define business rules and acceptance criteria, and drive testing and launch. You connect technical constraints and implementation scope to user value and growth objectives.
Strong English communication and cross-functional execution skills. You can work with TradingView partners, marketing, regional, product, and engineering teams on business opportunities, product priorities, and technical feasibility, aligning resources around shared outcomes.
Nice-To-Haves
Experience growing a business within TradingView or a comparable trading-tool ecosystem, with examples spanning opportunity discovery, growth validation, and scaling.
Experience with trader communities, creators, educational content, partnerships, or channel growth, with the ability to evaluate initiatives by active traders, retention, and revenue contribution.
Experience growing products across regions or trader segments, with an understanding of differences in user behavior, customer propositions, and acquisition approaches.
Experience with TradingView Broker Integration, Advanced Charts, Trading Platform, or comparable integrations, with an ability to explain how the work improved the user experience or supported growth objectives.
What Success Looks Like
An evidence-based growth plan that identifies priority customer segments, OKX's differentiated value, promising distribution channels, and the business opportunity.
Validated, repeatable approaches to acquisition, trading conversion, and retention, supported by research and focused experiments that guide engineering investment and resource allocation.
Measurable, sustainable growth in active traders, retention, and revenue contribution, with acquisition and incentive costs taken into account.
Delivery of the product capabilities and TradingView integrations needed to capture validated opportunities, with improvements to critical user journeys and ongoing measurement of their growth impact.
Perks & Benefits
Competitive total compensation package
L&D programs and education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Please note that Hong Kong is a group-level service hub, and OKX does not carry on a business of operating a virtual asset trading platform in Hong Kong.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Singapore, Singapore
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Opportunity
We are looking for a Product Manager with a deep understanding of TradingView users, strong commercial judgment, and experience driving product growth. You will grow OKX's business within the TradingView ecosystem by identifying the most promising customer segments, defining why traders should choose OKX, and finding effective ways to acquire, activate, and retain them, with accountability for measurable business outcomes.
Your first priority is to establish how the business can grow and which opportunities warrant investment. You will validate growth hypotheses through user research, data analysis, and focused experiments before committing substantial engineering resources. Those insights will shape the product roadmap, investment priorities, and the TradingView integrations and trading experience improvements you deliver with engineering and partners.
What You’ll Be Doing
Define the Growth Strategy and Business Opportunity —
Identify high-potential customer segments, trading use cases, and market opportunities within the TradingView ecosystem. Assess competitive positioning, platform selection drivers, and OKX's differentiated value proposition. Build growth hypotheses and business cases that consider audience size, revenue potential, acquisition cost, and expected return, then set business goals, priorities, and a phased growth plan.
Understand Users and the Trading Conversion Journey —
Use interviews, behavioral data, and community feedback to understand how traders discover platforms, use charts and indicators, set alerts, connect accounts, place orders, and manage positions. Identify what motivates or prevents users from choosing OKX, making their first trade, and returning. Develop customer segments and conversion funnels, and turn insights into clear product, positioning, and lifecycle opportunities.
Validate Growth Hypotheses and Improve Conversion and Retention —
Design measurable experiments across acquisition, account connection, first successful trade, repeat trading, and reactivation. Use existing capabilities, onboarding, trader education, value proposition testing, and targeted campaigns to validate opportunities. Define success metrics, experiment costs, and criteria to scale or stop; expand approaches that work and use the evidence to inform subsequent product investment.
Drive Go-To-Market and Ecosystem Partnerships —
Work with marketing, regional, lifecycle, and TradingView partner teams on acquisition and go-to-market plans. Evaluate ecosystem visibility, communities, creators, educational content, and joint campaigns as potential channels. Define the customer proposition, distribution approach, conversion journey, and partner objectives, and assess channels by the active traders, retention, and business contribution they generate.
Translate Growth Evidence into Product Delivery and Integration —
Translate validated user needs and growth opportunities into a product roadmap, PRDs, and acceptance criteria. Define the minimum scope and engineering priorities required to achieve the business objective. Work with OKX engineering and TradingView technical teams to assess API integration, account authorization, market data, and order and position synchronization, and drive the necessary adaptation, testing, and launch to address specific conversion, trust, or retention problems.
Own Business Outcomes and Continuously Refine Investment —
Own metrics for newly acquired trading users, first-trade conversion, active traders, retention, incremental trading volume, and revenue contribution, taking acquisition, incentive, and delivery costs into account. Separate the effects of market conditions, incentives, and product improvements. Review growth initiatives and feature investments, reallocate resources based on results, and track connection success and trading reliability as measures of experience quality.
What We Look For In You
Relevant product management experience in trading, fintech, or digital assets, with a track record of measurable product growth. You can explain how you identified opportunities, developed a growth strategy, and improved acquisition, trading conversion, retention, or revenue, including your personal contribution and results.
A deep understanding of TradingView users and their practical use of charts, indicators, watchlists, alerts, and trading workflows. You can explain why different traders choose a platform, switch terminals, abandon an order, or continue using a service, and validate those insights through research and data.
Strong commercial judgment and growth strategy skills. You can segment customers, assess opportunities, define differentiated positioning, select distribution channels, and build business cases. You validate demand and a credible path to growth through research and focused experiments before substantial engineering investment.
Strong analytical and experimentation skills. You can analyze funnels, cohorts, and retention, design and evaluate growth experiments, and assess incrementality, acquisition cost, customer value, and incentive cost. You can distinguish short-term trading volume changes from sustainable growth.
An understanding of trading products and their commercial drivers. You are familiar with spot and derivatives fundamentals and how instrument coverage, fees, liquidity, execution quality, and account and position workflows influence customer choice, conversion, and retention. You can translate these factors into product decisions.
Experience delivering products that involve technical integration. You have worked with engineers on API or third-party platform integrations and can read interface documentation, understand account authorization and market data, order, and position synchronization, define business rules and acceptance criteria, and drive testing and launch. You connect technical constraints and implementation scope to user value and growth objectives.
Strong English communication and cross-functional execution skills. You can work with TradingView partners, marketing, regional, product, and engineering teams on business opportunities, product priorities, and technical feasibility, aligning resources around shared outcomes.
Nice-To-Haves
Experience growing a business within TradingView or a comparable trading-tool ecosystem, with examples spanning opportunity discovery, growth validation, and scaling.
Experience with trader communities, creators, educational content, partnerships, or channel growth, with the ability to evaluate initiatives by active traders, retention, and revenue contribution.
Experience growing products across regions or trader segments, with an understanding of differences in user behavior, customer propositions, and acquisition approaches.
Experience with TradingView Broker Integration, Advanced Charts, Trading Platform, or comparable integrations, with an ability to explain how the work improved the user experience or supported growth objectives.
What Success Looks Like
An evidence-based growth plan that identifies priority customer segments, OKX's differentiated value, promising distribution channels, and the business opportunity.
Validated, repeatable approaches to acquisition, trading conversion, and retention, supported by research and focused experiments that guide engineering investment and resource allocation.
Measurable, sustainable growth in active traders, retention, and revenue contribution, with acquisition and incentive costs taken into account.
Delivery of the product capabilities and TradingView integrations needed to capture validated opportunities, with improvements to critical user journeys and ongoing measurement of their growth impact.
Perks & Benefits
Competitive total compensation package
L&D programs and education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
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OKX
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If in doubt, please apply directly through our official careers website.
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Location: Georgia; Kuala Lumpur; Indonesia; Bangkok; Kyrgyzstan; Kazakhstan; Uzbekistan; Da Nang
Workplace: Remote
🌍 Remote | UTC+8 | Core collaboration hours: 12:00–6:00 PM Manila Time
Salmon is a technology-driven financial company building a banking and lending platform across Southeast Asia, starting in the Philippines.
In three years, we've grown to 7M+ app downloads, 2M+ monthly active users, 7000+ partner stores, and US$350M+ raised from top-tier investors.
Here, you get real ownership from day one, high standards, and direct communication. You'll work alongside a team that combines deep local knowledge and experience scaling regulated financial companies from scratch.
If you want to solve complex problems at scale and directly impact how millions of people access and manage money, come build with us.
Southeast Asia's fintech moment starts here.
About the role
Paid acquisition is Salmon's primary growth engine, and we're scaling it fast — you'll own performance marketing end-to-end across our highest-volume channels.
What you'll do
- Run paid acquisition across Meta, TikTok, Google, and other channels for Salmon products with millions of active users.
- Work alongside a dedicated creative production team built to support high-volume testing, plus product, web/SEO, and analytics teams.
- Operate in a fast-scaling environment where new channels are constantly tested and budgets grow with performance.
What you'll own
- Own paid growth end-to-end — decide which channels, creatives, and funnels to scale, and be accountable for the results.
- Launch and optimize campaigns directly and through partners across Meta, TikTok, Google, and other channels.
- Shape the creative pipeline: generate new concepts and maintain a structured creative backlog.
- Build and maintain a structured experiment tracking system so learnings compound across channels.
- Collaborate with creative, product, web/SEO, and analytics teams to land campaigns across every growth stream.
What makes you a strong fit
- 5+ years of hands-on performance marketing experience, ideally in fintech, banking, or digital consumer services.
- Proven experience running and optimizing campaigns on Meta as your primary channel, plus at least one other major platform (Google Ads, TikTok Ads, Reddit Ads, or similar).
- Experience promoting mobile apps, including web-to-app (W2A) funnels.
- A test-and-learn approach to performance: forming hypotheses, shipping variants, and drawing conclusions from data.
- Strong understanding of attribution, tracking, and analytics, with hands-on experience in Google Analytics, Tableau, AppsFlyer, or similar tools.
- English B2, with the ability to read acquisition funnel data and spot where things are working or breaking.
What we offer:
Ownership and flexibility
- Fully remote work with core collaboration hours from 12:00 to 6:00 PM Manila time (UTC+8)
- Company-provided tools and equipment
Health and time off
- Medical insurance support for you and your family through co-funding or reimbursement, depending on your location and subject to policy limits
- Access to an internal mental health support specialist
- 22 vacation days, Philippine public holidays, and 15 sick days
Growth and team experience
- Opportunities to learn and share your expertise through internal expert meetups, external conferences, speaking opportunities, and industry publications
- Company-sponsored trips to Manila to meet and work with your team in person
- High-performing teams can earn a dedicated beach house week in Southeast Asia
Location: Georgia; Armenia; Poland; Kazakhstan; Uzbekistan; European Union
Workplace: Remote
🌍 Remote | UTC+8 | Core collaboration hours: 12:00–6:00 PM Manila Time
Salmon is a technology-driven financial company building a banking and lending platform across Southeast Asia, starting in the Philippines.
We combine global fintech expertise with deep local market knowledge to make financial services simple, accessible, and useful for millions of people across the region.
7M+ app downloads. 2M+ monthly active users. 7,000+ partner stores. US$310M+ raised from leading global investors.
Manila-based, globally distributed, and hybrid-first — our team spans 45+ countries.
If you want to solve complex problems at scale and impact how millions of people access and manage money, come build with us.
Southeast Asia's fintech moment starts here.
About the role:
You'll own how Credit Line scales next, leading its move into the Philippine middle class with better customers, higher limits, and healthier repayment.
What you'll do:
- Own the full Credit Line funnel — from awareness with marketing through acquisition, activation, and retention inside the product — with no dedicated engineering squad, so you're the connective layer holding marketing, acquisition, product, risk, and business together.
- Work closely with marketing, product, acquisition, design, risk and origination, affiliates, and web/SEO, and be the person the team comes to when they need to align on growth.
- Report to the Head of Growth and own the Credit Line acquisition budget — no direct reports, but real leverage over numbers that matter commercially.
What you'll own:
- Define and drive Credit Line's growth strategy end-to-end with the business team — what to test, scale, or kill.
- Own the acquisition budget and decide where it goes.
- Lead the move into the Philippine middle class — define who that customer is, where to reach them, and rebuild the acquisition mix around them.
- Turn a real read on what customers need, fear, and compare us against into experiments worth running — hands-on when the bet calls for it, from testing a new channel to shipping the landing page yourself.
- Run experiments across paid channels, landing pages, onboarding, activation, and retention with acquisition and product, tracking CAC, approval, activation, first transaction, limit utilization, spend per active, retention, reactivation, and LTV against cost of risk to find where the real leverage is.
- Build a clean experiment-tracking system so learnings compound across quarters instead of getting lost.
What makes you a strong fit:
- 5+ years in growth, performance, or product marketing.
- A track record of self-generated experiments that actually shipped and moved metrics.
- Comfortable with product metrics and the tools behind them: CAC, LTV, activation, cohort retention in GA and AppsFlyer, Tableau, plus a working understanding of Meta, TikTok, and Google Ads Manager.
- Hands-on with both qualitative and quantitative research — user interviews, large studies, segmentation, market signals.
- Uses AI daily for prototypes, creative variants, and analysis, and knows when to override it rather than trust it blindly.
- Strong project management and fluent English.
What we offer:
Ownership and flexibility
- Fully remote work with core collaboration hours from 12:00 to 6:00 PM Manila time (UTC+8)
- Company-provided tools and equipment
Health and time off
- Medical insurance support for you and your family through co-funding or reimbursement, depending on your location and subject to policy limits
- Access to an internal mental health support specialist
- 22 vacation days, Philippine public holidays, and 15 sick days
Growth and team experience
- Opportunities to learn and share your expertise through internal expert meetups, external conferences, speaking opportunities, and industry publications
- Company-sponsored trips to Manila to meet and work with your team in person
- High-performing teams can earn a dedicated beach house week in Southeast Asia
Location: Amsterdam, Netherlands; Ireland, United Kingdom; Munich, Germany; Paris, France; Testelt, Belgium
At Allucent™, we are dedicated to helping small-medium biopharmaceutical companies efficiently navigate the complex world of clinical trials to bring life-changing therapies to patients in need across the globe.
We are looking for a Sr. Clinical Data Manager (SrCDM) to join our A-team (hybrid*/remote). As a SrCDM at Allucent you lead data management activities of the Allucent Data Management (DM) department. This position manages, coordinates, reviews and approves DM deliverables from database design & set-up, through cleaning and reporting to database locking, ensuring that the completeness, accuracy and consistency of clinical data meets the quality standards and regulatory requirements for analysis and reporting. This position also provides expertise in relevant data management areas and cross-functional initiatives, including the development of departmental processes, tools, and training of staff.
In this role your key tasks will include:
Lead and serve as primary contact for DM with all relevant parties both internally (e.g. Clinical Programmers, Data Scientists, Project Management, Clinical Operations/Monitoring, Clinical Monitoring, Biostatistics and other functional groups) and externally (e.g. sponsors, vendors (EDC, external data), and investigational sites)
Plan and project the resources required including management of tasks, timelines, risk and quality
Monitor tasks against and keep track on budget, forecasts and manage changes of scope, budget, revenue recognition.
Develop, review and maintain project-specific DM documents including data management plan (DMP), eCRF specifications, data validation plan (DVP) and external data transfer agreements throughout the lifecycle of the project and ensure adherence to the project requirements
Lead and coordinate the development of clinical study database set-up, including eCRF design and database validation requirements
Participate in the review of study documents (e.g. protocol, Project Plan, safety plans/manuals and statistical analysis plan), lead and coordinate the review of (electronic) case report forms (eCRFs)
Coordinate, oversee and ensure the database User Acceptance Testing (UAT) related tasks are successfully completed
Create training materials for EDC users and provide project-specific training as required
Lead and oversee the review and validation of clinical data to ensure consistency, accuracy, integrity and completeness
Create data cleaning strategy in consultation with applicable functional groups and oversee data releases (such as for DETC/DSMB/IDMC, interim and final locks, updates after lock)
Perform and/or coordinate various data transfers and reconciliation activities including (but not limited to) SAE, PK, and (other) external laboratory data
Provide project metric reports, status updates, study progress, feedback and advice to project team on site performance issues, data trends and protocol non-compliance
Organize and lead Quality Review activities during study
Assist in project-related contracts negotiation and contracting process with vendors (EDC, IRT, eCOA)
Manage the database maintenance, lock and close-out processes and procedure
Participate in conference calls and/or meetings with vendors and sponsors
Recognize and solve potential problems and evaluate effectiveness
Maintain DM study documentation on an ongoing basis and ensure that all filing is up to date
Plan and create necessary documentation to support internal and external audits; may participate in such audits assigned
Help to align data management and clinical programming best practices, standards and conventions within the company
Provide leadership, expertise and support to other department members.
Propose and support initiatives for improving efficiency
Actively support to staff learning & development within the company
Share relevant information at applicable DM departmental meetings and organize and lead DM-related meetings and discussions
Represent the company at professional meetings, webinars or seminars
Train and mentor data management staff, support in development of new training material and provide training to relevant staff
Participate in the interview process for new recruits
Proactively track Data Management related regulatory development trends and updates, in consultation with department Global Head and/or Director, for further alignment and improvement of current processes
Contribute as Clinical Data Management Subject Matter Expert (SME) to the evaluation/improvement/drafting of processes and procedures within the Quality Management System
Assure good communication and relationships with (future) clients
Contribute to and take part in client evaluations and visits
Support in preparation of new proposals and budgets for Data Management services
Contribute to other areas of business as required
Requirements
To be successful you will possess:
Life science, healthcare degree and/or combination of education and experience
Minimum 5 years of relevant work experience as Clinical Data Manager in CRO environment
Minimum 5 years of experience in drug development and/or clinical research
Thorough knowledge and understanding of ICH-GCP, 21CFR11 data privacy (GDPR/HIPPA) guidelines and awareness of local/regional requirements
Good understanding of Medical Terminology
Experience with electronic data capture (EDC) software systems and other tools for managing clinical studies, including IRT and eCOA
Experience as DM lead on several studies, preferably in different Therapeutic Areas and clinical development phases. Experience in covering all phases of a clinical study (start up, conduct and database lock).
Thorough understanding of relational database components and experience in technical data management practices (validation plans, testing, and documentation
Experienced in CDISC conventions, i.e., CDASH, TAUG models and hands-on experience implementing these models
Experience in developing data management standards
Strong written and verbal communication skills including good command of English language
Representative, outgoing and client focused
Ability to work in a fast-paced challenging environment of a growing company
Proficiency with various computer applications such as Word, Excel, and PowerPoint required
Administrative excellence
Attention to detail, strong technical, analytical and problem-solving skills
Strong project management skills
Ability to translate guidelines, rules and regulations in clear and usable recommendations
Ability to simplify complex issues into understandable concepts
Excellent organizational, negotiating and motivational skills
Benefits
Benefits of working at Allucent include:
Comprehensive benefits package per location
Competitive salaries per location
Departmental Study/Training Budget for furthering professional development
Flexible Working hours (within reason)
Participation in our enriching Buddy Program as a new or existing employee
Internal growth opportunities and career progression
Financially rewarding internal employee referral program
Eligibility for our Spot Bonus Award Program in recognition of going above and beyond on projects
Eligibility for our Loyalty Award Program in recognition of loyalty and commitment of longstanding employees
Disclaimers:
*Our in-office work policy encourages a dynamic work environment, prescribing 2 days in office per week for employees within reasonable distance from one of our
global offices
.
“The Allucent Talent Acquisition team manages the recruitment and employment process for Allucent (US) LLC and its affiliates (collectively “Allucent”). Allucent does not accept unsolicited resumes from third-party recruiters or uninvited requests for collaboration on any of our open roles. Unsolicited resumes sent to Allucent employees will not obligate Allucent to the future employment of those individuals or potential remuneration to any third-party recruitment agency. Candidates should never be submitted directly to our hiring managers, employees, or human resources.”
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УдалённоseniorRemote - US
ОфисSan Francisco, CA
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