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Location: San Francisco, CA; Seattle, WA Workplace: Remote ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ Docker is looking for a Senior Software Engineer to build AI-powered developer tools and the platform behind them on our AI Developer Tools team. You will work at the intersection of AI, developer experience, and platform engineering, building tools that make Docker's engineers more productive and the platform that lets teams across Docker prototype, deploy, and scale their own AI developer tools. As a Senior Engineer you will design, build, and operate: AI-Powered Developer Tools. AI agents and tools that accelerate developer productivity, surface observability insights, and automate operational reviews. You will help teams adopt an AI-native way of working and speed up adoption of tools such as Claude Code and Codex. Examples include AI-powered code review and refactoring assistants, automated test generators and local environment setup tools, deployment pipeline diagnostic agents, and agents that simplify on-call work during incidents. Self-Service AI Developer Tools Platform. Platform infrastructure that lets product and platform teams across Docker unblock themselves by prototyping, building, and deploying their own AI developer tools, using the patterns and standards the team sets. You will report to the Senior Manager, AI Developer Tools, and work closely with the team's Principal and Staff engineers, product engineering teams, and platform teams across Docker. WHAT WOULD MAKE SOMEONE SUCCESSFUL IN THIS ROLE You are a strong, hands-on engineer who enjoys building at the intersection of AI, developer experience, and platform engineering. You have built software on top of LLMs and AI agents and have a good sense of what works in practice. You care about the people using your tools, and you can tell a tool developers love from one they put up with. You take a feature from a vague request to production: you ask the right questions about requirements, design it sensibly, ship it iteratively, and operate it afterward. You are comfortable in a fast-moving AI landscape and balance quality with pragmatism. You make the engineers around you better through thoughtful code review and by sharing what you learn. RESPONSIBILITIES Building and Operating AI Developer Tools - Design, build, and operate production AI agents for developer productivity, including code review assistants, test generators, deployment diagnostics, and incident response automation - Integrate LLM providers, agent orchestration frameworks, and MCP servers into reliable tools, following the team's patterns and standards - Build systems that help Docker's engineers adopt AI-native development tools - Build integrations between AI developer tools and existing developer infrastructure such as CI/CD pipelines, observability platforms, and deployment systems - Instrument your tools so the team can measure adoption, effectiveness, and developer satisfaction Self-Service Platform - Build and improve platform capabilities, including deployment pipelines (ArgoCD/GitOps), observability integration (Grafana), security controls, and cost management, that help teams ship their own AI tools faster - Help reduce time-to-production for new products from weeks to days - Contribute to reliability, security, and performance standards for AI systems, including SLOs, monitoring, and incident response Design and Delivery - Take features and services from requirements to production. Ask about scale, users, and constraints before designing, and write down your assumptions - Write clear design documents for the work you own, and participate in design reviews for the team - Review code thoroughly and share what you learn with the rest of the team - Take part in the team's on-call rotation, and help improve alerts, runbooks, and tooling so the next incident is easier - Follow the AI-assisted engineering practices the team sets: use AI tools critically, validate their output, and stay accountable for what you ship Collaboration and Growth - Work with the Senior Manager and the team's Principal and Staff engineers to understand priorities and shape your work - Partner with Infrastructure, Security, and Data teams on integrations and shared standards - Help newer engineers get up to speed on the team's tools, patterns, and practices - Keep up with emerging AI/LLM technologies and agent frameworks, and bring useful findings back to the team QUALIFICATIONS REQUIRED - 6+ years of software engineering experience building and operating production systems - Hands-on experience building LLM-powered applications, AI agents, or AI-assisted developer tools - Working knowledge of LLM APIs (OpenAI, Anthropic, and others), prompt engineering, agent orchestration frameworks, and practical uses of AI in software development workflows - Experience building and operating scalable backend services, distributed systems, or developer-facing platforms - Experience with cloud-native infrastructure, including Kubernetes, CI/CD pipelines, and observability systems - Proficiency in Go (preferred), Rust, Java, or Python, with strong software engineering fundamentals - Experience building developer tools, platform systems, or internal tools that other engineers rely on - Good product judgment: you weigh developer experience and technical trade-offs, and you ask clarifying questions before committing to a design - Clear written and spoken communication suited to a remote, async-first company - Ownership mentality with a bias for action and iterative delivery in ambiguous, fast-moving environments - Comfortable working autonomously in a distributed, remote-first team - Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience PREFERRED - Experience with MCP (Model Context Protocol) or similar AI agent integration standards - Background in developer productivity, DevOps, SRE, or platform engineering - Contributions to open source AI tools, developer tooling, or platform engineering projects - Experience with GitOps deployment patterns (ArgoCD) or Grafana-based observability - Familiarity with security and operational practices for production AI systems - Experience with infrastructure-as-code (Terraform, Pulumi) and major cloud platforms (AWS, GCP, Azure) WHAT TO EXPECT FIRST 30 DAYS - Learn Docker's current AI and developer tooling landscape, the team's services, and the architecture decisions made so far - Meet your teammates, including the Principal and Staff engineers, the Senior Manager, and key stakeholders in product engineering - Ship a useful production change in your first weeks, using the team's AI-assisted engineering workflow - Review existing AI tool prototypes and internal experiments to learn what is working and what is not - Shadow on-call and learn the operational profile of the team's services FIRST 90 DAYS - Own a feature or service from design to production with measurable impact, such as part of an AI code review agent, a deployment diagnostic agent, or an on-call assistant - Write the design document for work you own and take part in team design reviews - Contribute to the self-service platform's deployment pipeline, observability integration, or security controls - Take part in the on-call rotation FIRST YEAR OUTLOOK - Be a go-to engineer for one or more of the team's AI tools or platform components - Have shipped multiple production improvements that Docker engineers use every day, with adoption and effectiveness you can point to - Have helped teams outside AI Developer Tools build and run their own tools on the platform - Have taken on larger and more ambiguous work as your scope grows, and helped newer engineers do the same Docker considers visa sponsorship on a case-by-case basis based on business needs.   Compensation & Equity United States: $160,900 – $260,700 + equity ______________________________________________________________________ POSTING INFORMATION - Open vacancy: This posting is for an existing open role. - AI in hiring: Docker may use AI-assisted tools during our recruiting process. - Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent. ______________________________________________________________________ PERKS & BENEFITS - Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. - Flexibility that fits your life – We trust you to manage your schedule while delivering great work. - Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. - Home office support – Set up your workspace for comfort and success. - Technology stipend – Equivalent to US$100 net per month to help support your work. - Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. - Parental leave – 16 weeks of paid parental leave after six months of employment. - Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. - Comprehensive benefits – Medical, retirement, and paid holidays vary by country. - Docker swag – Because representing the whale never gets old. Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community. #LI-REMOTE

Location: San Francisco, CA; Seattle, WA Workplace: Remote ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ Docker is looking for a Staff Software Engineer to set the technical direction for key parts of our AI Developer Tools team. You will work at the intersection of AI, developer experience, and platform engineering, building the AI-powered tools and the platform that let teams across Docker prototype, deploy, and scale their own AI developer tools. As a Staff Engineer you will own the technical design and delivery for two areas: AI-Powered Developer Tools. Design and build AI agents and tools that accelerate developer productivity, surface observability insights, and automate operational reviews. You will help teams adopt an AI-native way of working and speed up adoption of tools such as Claude Code and Codex. Examples include AI-powered code review and refactoring assistants, automated test generators and local environment setup tools, deployment pipeline diagnostic agents, and agents that simplify on-call work during incidents. Self-Service AI Developer Tools Platform. Design and build the platform infrastructure that lets product and platform teams across Docker unblock themselves by prototyping, building, and deploying their own AI developer tools. You will set the patterns and standards that let teams experiment, iterate quickly, and graduate successful prototypes into production-ready services. You will report to the Senior Manager, AI Developer Tools, and work closely with the team's Principal engineers, engineering leadership, product engineering teams, and platform teams across Docker. WHAT WOULD MAKE SOMEONE SUCCESSFUL IN THIS ROLE You are a hands-on technical leader who works well at the intersection of AI, developer experience, and platform engineering. You have shipped production systems built on LLMs and AI agents, and you can explain what worked and what did not. You think in platforms: you design something once so that several teams can move faster. You have clear opinions about what makes a developer tool good, and sound judgment about when to build, when to integrate, and when not to do either. You are comfortable in a fast-moving AI landscape and balance technical quality with shipping iteratively. Before you design, you ask about scale, users, and constraints rather than assuming them. You lead through influence and mentorship, and the engineers around you get better because you are on the team. RESPONSIBILITIES Technical Leadership and Architecture - Set technical direction and own the architecture for AI-powered developer tools and the self-service platform within the team's roadmap - Turn ambiguous problems into clear requirements, plans, and staged decisions. Ask about scale, users, and constraints before designing, and write down your assumptions - Establish patterns, standards, and best practices for LLM integration, agent development, and production AI systems that the team and partner teams adopt - Shape platform capabilities including deployment frameworks (ArgoCD/GitOps), observability integration (Grafana), security controls, and operational tooling for AI developer tools - Design reliable, scalable infrastructure for hosting AI agents and developer tools - Recommend AI technology choices, LLM provider strategies, and agent orchestration approaches, and make the trade-offs explicit - Work with the Senior Manager and the team's Principal engineers to align technical decisions with business goals Systems Design and Implementation - Design, build, and operate production AI agents for developer productivity, including code review assistants, test generators, deployment diagnostics, and incident response automation - Build self-service platform capabilities that reduce time-to-production for new AI tools from weeks to days - Build systems that speed up adoption of AI-native development tools (Claude Code, Codex) across Docker's engineering organization - Set and meet reliability, security, and performance standards for AI systems, including SLOs, monitoring, incident response, and cost management - Design integrations between AI developer tools and existing developer infrastructure such as CI/CD pipelines, observability platforms, and deployment systems - Take part in the team's on-call rotation and use what you learn to improve alerts, runbooks, and tooling Strategic Impact and Innovation - Evaluate emerging AI/LLM technologies, developer tooling trends, and agent frameworks, and recommend what Docker should adopt and what it should not build - Define how we measure AI tool effectiveness, including adoption, productivity gains, and developer satisfaction - Improve AI tool performance, cost efficiency, and developer experience through architectural improvements - Contribute to the technical approach for hardening proven internal tools so other teams across Docker can adopt them - Lead cross-team technical delivery, surface risks early, and work with Infrastructure, Security, and Data on shared standards Leadership and Mentorship - Mentor senior engineers on AI/LLM integration patterns, agent development, and platform engineering practices - Lead design reviews and raise the quality of design and code reviews across the team - Create reusable patterns, documentation, and architectural decision records (ADRs) that other engineers build on - Help the team turn good individual AI-assisted engineering practice into shared workflows and controls - This role may require participation in an on-call rotation to provide support outside of standard business hours, including evenings, weekends, and holidays, as needed. QUALIFICATIONS REQUIRED - 8+ years of software engineering experience, with demonstrated technical leadership on production systems at scale - Hands-on production experience building LLM-powered applications, AI agents, or AI-assisted developer tools - Strong understanding of LLM APIs (OpenAI, Anthropic, and others), prompt engineering, agent orchestration frameworks, and practical uses of AI in software development workflows - Track record of designing and building scalable distributed systems and developer-facing platforms - Production experience with cloud-native infrastructure, including Kubernetes, GitOps deployment patterns, observability systems, and CI/CD pipelines - Proficiency in Go (preferred), Rust, Java, or Python, with strong software engineering fundamentals - Experience designing developer tools, platform systems, or internal tools that other teams rely on - Track record of clarifying requirements and constraints with stakeholders before committing to a design - Track record of leading complex initiatives that crossed team boundaries, and of influencing without direct authority - Strong product and platform judgment: you weigh business outcomes, developer experience, and technical trade-offs - Clear written and spoken communication suited to a remote, async-first company - Track record of mentoring other experienced engineers - Ownership mentality with a bias for action and iterative delivery in ambiguous, fast-moving environments - Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience PREFERRED - Experience with MCP (Model Context Protocol) or similar AI agent integration standards - Background in developer productivity, DevOps, SRE, or platform engineering - Contributions to open source AI tools, developer tooling, or platform engineering projects - Experience evolving an internal platform or tool into a widely adopted, production-grade service - Knowledge of security, compliance, and operational practices for production AI systems - Experience with infrastructure-as-code (Terraform, Pulumi) and major cloud platforms (AWS, GCP, Azure) WHAT TO EXPECT FIRST 30 DAYS - Build context on Docker's current AI and developer tooling landscape, including existing AI experiments, LLM provider relationships, and architecture decisions to date - Meet the Senior Manager, the team's Principal engineers, engineering leadership, and key stakeholders in product engineering to understand needs, pain points, and constraints - Review existing AI tool prototypes and internal experiments to learn what is working and what is not - Get hands-on with the team's services and ship a useful production change - Shadow on-call and learn the operational profile of the team's services - Work with the Senior Manager to agree on initial technical priorities FIRST 90 DAYS - Lead the technical framing and delivery plan for one significant problem, from requirements through to production - Document the architecture, technology choices, and integration patterns for that work, including ADRs - Ship a production AI developer tool that sets patterns the team can reuse (for example an AI-powered code review agent, a deployment diagnostic agent, or an on-call assistant) - Contribute to the technical foundations of the self-service platform: deployment pipeline, observability integration, security controls, and cost management - Lead design reviews for your area of the roadmap and begin mentoring other engineers - Take part in the on-call rotation FIRST YEAR OUTLOOK - Be the trusted technical lead for your area of AI Developer Tools, and a sought-after partner for teams across Docker - Deliver at least one material outcome that spans multiple teams or systems - Have multiple production AI tools demonstrating value across Docker's engineering organization - Help build a self-service platform that lets multiple teams build, deploy, and operate their own AI tools with little friction - Define and instrument how the team measures AI tool adoption, effectiveness, and developer productivity impact - Grow other senior engineers into broader ownership, and reduce the number of decisions that depend on a small set of people Docker considers sponsorship on a case-by-case basis based on business needs.   Compensation & Equity United States: $170,350 – $275,550 + equity ______________________________________________________________________ POSTING INFORMATION - Open vacancy: This posting is for an existing open role. - AI in hiring: Docker may use AI-assisted tools during our recruiting process. - Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent. ______________________________________________________________________ PERKS & BENEFITS - Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. - Flexibility that fits your life – We trust you to manage your schedule while delivering great work. - Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. - Home office support – Set up your workspace for comfort and success. - Technology stipend – Equivalent to US$100 net per month to help support your work. - Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. - Parental leave – 16 weeks of paid parental leave after six months of employment. - Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. - Comprehensive benefits – Medical, retirement, and paid holidays vary by country. - Docker swag – Because representing the whale never gets old. Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community. #LI-REMOTE

Location: Remote EMEA Workplace: Remote A QUICK RUN-DOWN OF THE JOB We’re looking for a Product Manager to join LI.FI and help raise the bar on how our aggregation product performs in the real world. You’ll own two sides of the same mission: driving execution quality so every liquidity source behaves as intended and transaction success rates meet our standards, and leading how we add new liquidity sources and ecosystems to grow the product’s reach. You’ll work closely with our Expansion team, partnering hand in hand with the tech lead to turn complex technical and business needs into clear, well-scoped work for engineering. You’ll also manage relationships with external partners like decentralised exchanges, and collaborate across BD, QA, and Data to keep the product reliable and improving. The role reports to our Product Lead and sits within a small, focused product team. Please note: This role is remote within Europe. Your application will not be considered otherwise. WHAT YOU’LL DO - Own execution quality for our aggregation product, defining what good looks like and driving the monitoring, metrics, and features that get us there - Lead the onboarding of new liquidity sources and ecosystems end to end, from identifying opportunities to driving them to launch - Work hand in hand with the Expansion tech lead to translate business and technical needs into well-defined tickets and specs for engineering - Monitor API behaviour and the performance of our tools, catching issues before they reach partners and users - Build and maintain relationships with third parties, including decentralised exchanges and other liquidity partners - Collaborate closely with BD, QA, and Data to align on priorities, surface issues, and feed improvements back into the product WHAT MAKES A GOOD CANDIDATE - Ideally 5+ years of experience as a Product Manager, with a strong track record in a technical product environment - Blockchain experience is a must: ideally coming from a blockchain company so you can hit the ground running on how the ecosystem works - Strong analytical and data-driven mindset, with the ability to interpret data, spot patterns, and translate findings into product decisions - Excellent communicator, confident talking to external partners like decentralised exchanges and able to translate technical issues into clear, actionable solutions - Strong attention to detail: you notice when something is off and dig into it - AI literate: you actively use AI tools in your workflow and understand how to apply them to product work - Collaborative mindset, strong organisational skills, and a process-oriented approach to work NICE TO HAVE - Track record of working on data products - Experience monitoring API performance or working on execution quality in a technical product - Familiarity with aggregation, routing, or liquidity-related products in crypto or fintech We encourage you to apply if you feel your experience and skills equip you for this job but are not listed here! COMPANY CULTURE - Embracing the differences - Embrace your own differences - Respect and welcome the unique qualities of others - See others’ differences as an opportunity to grow - Own it, do it - Own tasks end-to-end - Hold yourself to a high bar for execution - Make bold decisions, and be accountable - Understand your limitations and seek for help - Fail forward - Try - don’t be afraid to fail - Learn - don’t make the same mistake twice - Adapt - grow with the experience - Have fun together - Take the time to get to know and understand each other better - Don’t take yourself too seriously and keep it light-hearted - Fun should be coming from a place of love and respect WHAT YOU’LL GET - Annual company offsites — we've explored Thailand, Vietnam, Morocco, and Greece together. Next stop for 2027: TBD! - 30 days of PTO - Flexible remote days - Flexible working hours - Equity participation from day 1 - Entitlement to work computer (choice of equipment) - An annual 1,000€ personal development budget once you have worked 6+ months (pro-rated the first year) - A one-time 1,000€ remote budget to use on coworking, office setup, etc. If you join us as an independent contractor, you’re only entitled to the first five benefits of this list. APPLICATION PROCESS Setting yourself up for success starts with the application! Click here https://www.notion.so/Setting-yourself-up-for-a-great-start-112f0ff14ac780d58c6ee346f3856bec?pvs=21 to discover valuable tips that will help you navigate our application process effectively. LI.FI http://LI.FI is an equal opportunity employer. We encourage individuals of all backgrounds to apply. Join us in our dedication to fostering a workplace that values and respects each team member's unique contributions. Shortlisted candidates will undergo a comprehensive interview process, including a people operations interview, a take-home assignment, a meet-the-team & founder interview, and a reference check. For more information, visit our page https://www.notion.so/Hiring-Process-at-LI-FI-2e3ec55d96114976abc635866ae73ea3?pvs=21 detailing our hiring process!

Location: Remote; United States; New York; San Francisco ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. About the role We’re looking for an experienced, motivated Enterprise Account Executive to drive ElevenLabs’ growth across Insurance: the carriers, MGAs, and brokers people rely on when life gets expensive and complicated. These organizations win or lose on trust and service at massive scale, under some of the most demanding regulatory standards anywhere. Our ideal candidate learns fast, closes well from a warm introduction, and is passionate about AI voice technology. You’ll act as a strategic partner to insurers reimagining how they serve, sell to, and sound to their customers, safely and at scale. In this role you will: - Focus on prospecting and landing net-new customers to expand the market footprint that ElevenLabs has in the Insurance industry - Balance a diverse pipeline of large national carriers that require a white-glove experience with regional and mid-sized insurers that require speed to close - Identify where conversational AI can drive growth, automation, or cost efficiency in customer-facing and internal workflows, such as claims intake, policy servicing and renewals, billing and payment support, agent and broker support, and contact center coaching - Stay current on the conversational AI landscape, including competitive solutions, build-vs-buy dynamics, and emerging trends in insurance AI governance and regulation - Develop and execute account strategies across the whole buying group (Claims Operations, Customer Service and Contact Center, Distribution, Digital and Technology, and Compliance, Legal, and InfoSec), landing with one high-impact use case and expanding across lines of business - Partner closely with Forward Deployed Engineers to solution high-impact use cases, manage a successful Proof of Value, guide customers through security, architecture, and AI governance review, and set them up to scale in production - Partner closely with Legal teams to drive strategic, fast-moving negotiations - Serve as a trusted advisor on generative AI and voice, and share what you learn in the field to sharpen our Insurance positioning, messaging, and references Requirements - 7+ years of quota-carrying enterprise sales experience in SaaS or technology, ideally with exposure to AI, generative AI, LLM-based products, or API-driven platforms - Insurance experience (carriers, MGAs, brokers, insurtech) is preferred but not required. We weigh demonstrated adaptability and fast ramp in a new industry heavily - Proven success closing [six- and seven-figure] deals and managing complex, multi-stakeholder sales cycles - Proven ability to take a warm introduction through discovery, Proof of Value, and procurement to close - Experience selling to both technical buyers (product and engineering) and business buyers (claims, customer service, distribution, digital), and to compliance and risk gatekeepers, translating complex technology into business value - Adept at deeply understanding a customer’s business and translating ElevenLabs’ capabilities into solutions that deliver against their needs - Proficient in enterprise procurement, security review, and legal processes, including regulated-industry vendor risk, AI governance, and data protection reviews, and able to work autonomously as a cross-functional partner - Strong executive presence, the ability to build relationships with senior executives, and willingness to travel frequently for onsite client visits and conferences - High EQ, self-aware, and curious. Low ego and hands-on, comfortable running your own prospecting and deals - Comfort in an early-stage, high-growth environment, where ambiguity is the norm and the state of play changes rapidly - Passion for voice and conversational AI and how it can unlock transformative value for customers Location This role is remote-first, so it can be executed from anywhere in the United States, however the ability to operate in EST, CST, or PST timezones is required. There is a preference for candidates to be based in New York or San Francisco, with the option to work out of our office. #LI-remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: Remote; United States; New York; San Francisco ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. About the role We’re looking for an experienced, motivated Enterprise Account Executive to drive ElevenLabs’ growth across Healthcare: the health systems, hospitals, clinics, health plans, and life sciences companies people trust with their health and their families’ care. These organizations win or lose on trust and access at massive scale, under some of the most demanding regulatory standards anywhere. Our ideal candidate learns fast, closes well from a warm introduction, and is passionate about AI voice technology. You’ll act as a strategic partner to organizations reimagining how they serve patients, members, and clinicians, safely and at scale. In this role you will: - Focus on prospecting and landing net-new customers to expand the market footprint that ElevenLabs has in the Healthcare industry - Balance a diverse pipeline of large health systems that require a white-glove experience with community hospitals, clinics, and regional providers that require speed to close - Identify where conversational AI can drive growth, automation, or cost efficiency in patient-facing and internal workflows, such as scheduling and reminders, after-hours coverage, benefits and claims status, patient intake and outreach, and HCP support - Stay current on the conversational AI landscape, including competitive solutions, build-vs-buy dynamics, and emerging trends in healthcare AI governance - Develop and execute account strategies across the whole buying group (Patient Access and Contact Center Operations, Digital and Product, IT and Clinical Informatics, and Compliance, Privacy, Legal, and InfoSec), landing with one high-impact use case and expanding across facilities and service lines - Partner closely with Forward Deployed Engineers to solution high-impact use cases, manage a successful Proof of Value, scope integrations with the EHR, claims, and telephony systems customers already run, and set them up to scale in production - Partner closely with Legal teams to drive strategic, fast-moving negotiations, including BAAs - Serve as a trusted advisor on generative AI and voice, and share what you learn in the field to sharpen our Healthcare positioning, messaging, and references Requirements - 7+ years of quota-carrying enterprise sales experience in SaaS or technology, ideally with exposure to AI, generative AI, LLM-based products, or API-driven platforms - Healthcare experience (health systems, hospitals, payers, life sciences, health tech) is preferred but not required. We weigh demonstrated adaptability and fast ramp in a new industry heavily - Proven success closing six-and-seven figure deals and managing complex, multi-stakeholder sales cycles - Proven ability to take a warm introduction through discovery, Proof of Value, and procurement to close - Experience selling to both technical buyers (IT, product, and engineering) and business buyers (patient access, operations, digital), and to privacy and compliance gatekeepers, translating complex technology into business value - Adept at deeply understanding a customer’s business and translating ElevenLabs’ capabilities into solutions that deliver against their needs - Proficient in enterprise procurement, security review, and legal processes, including HIPAA, BAAs, and PHI data protection reviews, and able to work autonomously as a cross-functional partner - Strong executive presence, the ability to build relationships with senior executives, and willingness to travel frequently for onsite client visits and conferences - High EQ, self-aware, and curious. Low ego and hands-on, comfortable running your own prospecting and deals - Comfort in an early-stage, high-growth environment, where ambiguity is the norm and the state of play changes rapidly - Passion for voice and conversational AI and how it can unlock transformative value for customers Location This role is remote-first, so it can be executed from anywhere in the United States, however the ability to operate in EST, CST, or PST timezones is required. There is a preference for candidates to be based in New York or San Francisco, with the option to work out of our office. #LI-remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: Washington, D.C.; United States Workplace: Remote ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE We’re seeking an experienced Government Lead to build and scale our public sector business across North America. This is a rare opportunity to define the government GTM motion from the ground up - shaping how federal, state, and public sector organizations adopt voice and conversational AI. You’ll work directly with the founders, product, and the broader revenue team to identify high impact use cases across government agencies and regulated environments, build the pipeline, and close strategic deals. Success in this role means combining deep public sector expertise with a builder mindset: establishing our presence in the market while helping shape the long-term strategy for the government vertical. IN THIS ROLE YOU WILL - Build and own ElevenLabs’ Government GTM motion across federal, state, and public sector agencies in North America. - Identify and pursue strategic opportunities where voice and agents can transform government services, citizen engagement, and internal workflows. - Develop and execute account strategies across key agencies and departments. - Navigate complex procurement processes, compliance requirements, and multi-stakeholder buying environments. - Build trusted relationships with senior public sector leaders, procurement officials, and technical stakeholders. - Work closely with Product and Engineering to shape solutions that meet government requirements (security, compliance, deployment models). - Partner with Legal, Solutions Engineering, and Customer Success to ensure successful implementation and long-term expansion. - Represent ElevenLabs at government events, industry conferences, and strategic briefings. - Help define the long-term public sector strategy and vertical playbook as we scale the business. REQUIREMENTS - Have 8+ years of experience selling into government or public-sector organizations. - Have successfully closed complex deals within federal, state, or regulated environments. - Are comfortable navigating government procurement frameworks and long buying cycles. - Have experience building a new vertical or GTM motion from early stages. - Possess strong executive presence and can engage credibly with senior stakeholders. - Are passionate about how AI and emerging technologies can modernize government services. - Thrive in fast-moving environments where you operate both strategically and tactically. LOCATION While we operate as a remote-first company, there is a strong preference for this role to be based in Washington DC. We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: Remote; United States; New York Workplace: Remote ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE As Mid-Market Lead, you will be the strategic driver behind scaling and optimizing our Mid-Market AE organization in the Eastern US. You’ll own revenue outcomes and team performance across our Mid-Market segment, with a strong focus on building repeatable, high-velocity sales motions. This role blends hands-on leadership with strategic execution in a fast-growing environment. In this role, you will: - Define and execute the go-to-market strategy for U.S. Mid-Market accounts, including quotas, segmentation, and territory design. - Lead, coach, and scale a team of Mid-Market AEs, owning recruiting, onboarding, enablement, and performance management. - Own pipeline health and forecasting, driving consistency and improving conversion rates across each stage of the funnel. - Develop and refine sales playbooks, motions, objection frameworks, and deal models tailored to Mid-Market buyers and voice AI / conversational use cases. - Partner cross-functionally with Marketing, Product, Growth, and Customer Success to align positioning, messaging, and expansion opportunities. - Establish feedback loops by synthesizing insights from prospects and customers to help inform GTM strategy and product roadmap decisions. REQUIREMENTS - 7+ years of SaaS or technology sales experience, with meaningful experience leading or scaling Mid-Market AE teams. - Demonstrated success surpassing revenue targets in a Mid-Market or velocity-oriented sales environment. - Strong command of sales metrics, funnel optimization, forecasting, and process rigor. - Experience selling technical, AI, or API-driven solutions to Director- and VP-level stakeholders. - Excellent communication skills and ability to influence across teams and seniority levels. - Comfortable operating in fast-paced, ambiguous, high-growth environments with high ownership. LOCATION This role is remote-first, however the ability to operate in EST timezones is required. There is a preference for candidates to be based in New York, with the option to work out of our office. #LI-remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: Remote; United States; New York; San Francisco Workplace: Remote ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. About the role We’re looking for an experienced, motivated Enterprise Account Executive to drive ElevenLabs’ growth across Financial Services: the banks, credit unions, insurers, lenders, and wealth managers people trust with their money, their families, and their futures. These institutions win or lose on trust and service at massive scale, under some of the most demanding regulatory standards anywhere. Their customers increasingly expect to talk, not type, whether they’re checking a balance, disputing a charge, filing a claim, or asking about a loan. Our ideal candidate learns fast, closes well from a warm introduction, and is passionate about AI voice technology. You’ll act as a strategic partner to institutions reimagining how they serve, sell to, and sound to their customers, safely and at scale. In this role you will: - Focus on prospecting and landing net-new customers to expand the market footprint that ElevenLabs has in the financial services industry. - Be able to balance a diverse pipeline of large financial institutions who require white glove experience with medium sized regional clients who require speed to close - Identify where conversational AI can drive growth, automation, or cost efficiency in customer-facing and internal workflows. Our public use cases include account inquiries, payment support, fraud triage, loan origination, claims processing, collections, and compliance verification. Others include caller verification, onboarding, policy servicing and renewals, and contact center coaching - Stay current on the conversational AI landscape, including competitive solutions, build-vs-buy dynamics, and emerging trends in AI governance and model risk - Develop and execute account strategies across the whole buying group (CX and Contact Center Operations, Digital and Product, Technology, and Risk, Compliance, Legal, and InfoSec), landing with one high-impact use case and expanding across lines of business - Partner closely with Forward Deployed Engineers to solution high-impact use cases, manage a successful Proof of Value, guide customers through model-risk, security, and architecture review, and set them up to scale in production - Partner closely with Legal teams to drive strategic, fast-moving negotiations - Serve as a trusted advisor on generative AI and voice, and share what you learn in the field to sharpen our Financial Services positioning, messaging, and references Requirements - At least 7+ years of quota-carrying enterprise sales experience in SaaS or technology, ideally with exposure to AI, generative AI, LLM-based products, or API-driven platforms - Financial services experience (banks, credit unions, insurers, lenders, payments) is preferred but not required. We weigh demonstrated adaptability and fast ramp in a new industry heavily - Proven success closing [six- and seven-figure] deals and managing complex, multi-stakeholder sales cycles - Proven ability to take a warm introduction through discovery, Proof of Value, and procurement to close - Experience selling to both technical buyers (product and engineering) and business buyers (CX, operations, digital), and to risk and compliance gatekeepers, translating complex technology into business value - Adept at deeply understanding a customer’s business and translating ElevenLabs’ capabilities into solutions that deliver against their needs - Proficient in enterprise procurement, security review, and legal processes, including regulated-industry vendor risk, model risk, and data protection reviews, and able to work autonomously as a cross-functional partner - Strong executive presence, the ability to build relationships with senior executives, and willingness to travel frequently for onsite client visits and conferences - High EQ, self-aware, and curious. Low ego and hands-on, comfortable running your own prospecting and deals - Comfort in an early-stage, high-growth environment, where ambiguity is the norm and the state of play changes rapidly - Passion for voice and conversational AI and how it can unlock transformative value for customers Location This role is remote-first, so it can be executed from anywhere in the United States, however the ability to operate in EST, CST, or PST timezones is required. There is a preference for candidates to be based in New York or San Francisco, with the option to work out of our office. #LI-REMOTE We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: New York; United States; San Francisco ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. About the role We're looking for an experienced, motivated Enterprise Account Executive to drive ElevenLabs' growth across Consumer Brands: the household names that millions of people call, shop with, order from, and fly with every day. That means everyday retail, grocery, CPG, quick-service restaurants, travel, hospitality and airlines. These companies win or lose on customer experience at massive scale, and their customers increasingly expect to talk, not type. Our ideal candidate is passionate about the transformative possibilities of AI voice technology and eager to act as a strategic partner, helping Fortune 500 and large-scale consumer companies reimagine how they serve, sell to, and sound to their customers. In this role you will: - Build and manage a growing portfolio of new accounts across QSR, grocery and retail, CPG, and travel and airlines to help ElevenLabs meet its revenue goals - Identify opportunities where conversational AI can drive growth, automation, or cost efficiency in both customer facing and internal agentic workflows, such as customer care, qualification and bookings, helpdesk, learning and development, brand voice across marketing and localization and many more. - Develop and maintain a deep understanding of the conversational AI landscape, including customer use cases, competitive solutions, and emerging trends like agentic commerce - Demonstrate expertise, or a strong willingness to learn, about how ElevenLabs' voice technology unlocks value across customer support, virtual agents, in-app assistants, and creative content - Develop and execute account strategies across the whole buying group (CX and Operations, Digital and Product, Marketing and Brand, Technology), landing with one high-impact use case and expanding across business units, brands, and markets - Partner closely with Forward Deployed Engineers to solution high impact use cases, manage a successful Proof of Value with end customers, and set up customers to scale successfully in production - Serve as a trusted advisor, educating clients on generative AI and voice, and help shape the Consumer Brands playbook: ICP, messaging, and references Requirements - 7+ years of quota-carrying enterprise sales experience in SaaS or technology, ideally with exposure to AI, generative AI, LLM-based products, or API-driven platforms - Experience selling to consumer-facing enterprises (QSR, grocery/retail, CPG, travel/hospitality/airlines) is a strong plus - Proven success closing seven-figure deals and managing complex, multi-stakeholder sales cycles - Experience selling to both technical buyers (product and engineering) and business buyers (CX, operations, marketing and brand), and translating complex technology into business value - Adept at deeply understanding a customer’s business and unique requirements for success, and translating ElevenLabs’ capabilities into solutions that deliver against their needs - Proficient in enterprise procurement, security review, and legal processes, with the ability to work autonomously and effectively as a cross functional partner - Strong executive presence, the ability to build relationships at the C-suite and board level, and willingness to travel frequently and proactively for onsite client visits and conferences - Comfort in an early-stage, high-growth environment, where ambiguity is the norm and the state of play changes rapidly - Passion for voice and audio AI and how it can unlock transformative value for customers Location This role is remote-first, so it can be executed from anywhere in the United States, however the ability to operate in EST, CST, or PST timezones is required. There is a preference for candidates to be based in New York or San Francisco, with the option to work out of our office. #LI-remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: Singapore Workplace: Remote ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. About the role This is a brand new Adoption Strategist role sitting at the intersection of adoption, enablement, scaled programs, and product expertise so we expect the scope to evolve and want someone excited to build as it does. You'll design and run the programs - onboarding tracks, lifecycle campaigns, workshops, adoption playbooks - that drive corporate and mid-market customers to activate their core use case and expand into new ones. Everything you build has to scale across a high-volume book, not be custom to one account. You'll need deep product fluency - enough to be the most credible voice in the room on how to use the product well - without ever owning an account or its technical implementation directly. This is a builder role for someone extremely analytical, comfortable running live enablement at scale, and already advanced with AI tools to automate the systems behind it. Since this is a new role, we expect the scope to evolve over time - being adaptable and excited to build is a core part of being successful here. Focus areas include, but aren't limited to: - Drive strong adoption by building and delivering scalable enablement and activation programs that educate customers on best practices, and get them to time-to-value quickly on their core use case - Develop deep product expertise across the entire ElevenLabs platform, with a focus on ElevenAgents and ElevenCreative - you're a product expert on our existing product and you're constantly the first to learn new products coming to market - Proactively audit customer agents prompts, configurations, and feature setup to identify gaps, and share recommendations as a value-add service that drives deeper adoption - Track and drive key leading and lagging adoption metrics, partnering with Revenue Operations to iterate on our reporting capabilities, and use those trends to develop data-driven adoption strategies and playbooks across the customer base in region - Partner with Account Management and CX to deliver targeted adoption and enablement campaigns, including regional live workshops and webinars, based on opportunities or new product releases - Engage with external implementation partner and internal teams to help unify adoption strategy across the customer journey (e.g., Solutions Engineering, GTM, Customer Experience, Product Marketing and Engineering) - Partner with leadership on high-impact initiatives that support the local GTM team and global results Requirements - 6+ years in adoption, customer/partner enablement, digital CS programs, enterprise growth or similar role- at an AI-native or highly technical company with a large, low-touch book - Experience with voice AI, TTS, conversational AI, or developer-facing products - A track record of building adoption focused programs from the ground up: onboarding tracks, scaled adoption playbooks, self-serve content, and more - You think in systems but are creative: you're always asking "how do we scale or automate this," and building automations and workflows with AI tools is ingrained in how you work - Extremely analytical: you identify trends easily and use them to close gaps, surface opportunities or standardize best practices. You also identify data points that aren't yet tracked but would uncover new insights and change strategy - Comfortable driving cross-functional outcomes without direct authority, working effectively with Account Management, FDE, RevOps, and GTM to move adoption forward - Experience managing a high-volume book of business at scale, mid-market or commercial segment - Language Requirements - Must be fluent in English and Mandarin Growth Potential We believe in hiring the best talent in the world to make an impact in the right role at the right time. At ElevenLabs, strong performance creates opportunities for growth. Here are some of the career paths you can expect after excelling in this role: - Growth Roles - Regional Adoption Lead - Other teams: Account Management, Digital CX or Deployment Strategist Location This role is remote out of Singapore #LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: Remote; Ireland; Europe; United States; Poland; United Kingdom Workplace: Remote ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE The Payments team owns how ElevenLabs charges customers: billing, usage tracking, pricing and payments across self-serve and enterprise. Everything we do has to be correct, because it underpins the company's revenue and is immediately visible to every customer and team. We are hiring full stack engineers (backend leaning) to expand and evolve our payments systems. Your responsibilities might include: - Building and maintaining usage tracking so that requests are metered accurately without impacting latency. - Leading our migration of enterprise pricing and usage processing, including new stream-processing services for usage events. - Making it easy for customers to upgrade and pay, including paying through different entities and supporting new payment providers. - Working with Finance and Tax teams to meet compliance, audit and reporting requirements. - Enabling pricing and Growth experiments with Growth and product teams. - Debugging complex customer billing scenarios: piecing together what happened from the customer's experience, logs and code, and fixing the cause. - Collaborating with Sales, FDEs, Finance and engineers across the company. Much of this work extends or replaces systems that already exist, so you will scope carefully, plan migrations, and roll changes out without disrupting customers. REQUIREMENTS We do not require any formal experience, certifications, or degrees. Instead, we are seeking engineers who can show they have solved impressively hard problems, through past projects or GitHub contributions. We do require: - Expertise in Python. - A strong background in backend development. - Experience with common software and system design patterns and infrastructure, including APIs, cloud infrastructure tools, storage solutions and data structures. - Strong test design and security fundamentals. - Care and attention to detail when changing live systems that handle money. - The ability to learn a large existing system quickly and to debug complex production issues. Bonus: - Experience with payment processing providers, or with billing and usage-based pricing systems - Experience with stream processing or high-throughput event pipelines. - Experience working with finance, tax or audit requirements. - Experience with Kubernetes. LOCATION Our team is based across the UK, EU and US, and this is our main focus. We are flexible for exceptional candidates elsewhere. You can work remotely, or from our offices in Dublin, London, New York, San Francisco and Warsaw. #LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: Remote; Ireland; Europe; United States; Poland; United Kingdom Workplace: Remote ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE Core Platform builds the foundations every other team at ElevenLabs builds on: how users, workspaces and permissions work across our products. Our systems sit on the path of every request and are relied on by millions of users and by enterprise customers, so correctness, security and safe rollout matter as much as speed. We are hiring full stack engineers (backend leaning) for two focus areas. Depending on the team you join, your responsibilities might include: Workspaces & User Management (serving external customers) - Building and improving the building blocks customers touch directly: API keys, login experience, analytics, admin tooling, workspace security and more - Working closely with Sales, FDEs and customer teams to turn enterprise and self-serve feedback into the right improvements, and helping large customers with complex organisational structures. - Shipping customer-facing features end to end, from backend services to the admin and settings UI. Permissions & Resources (serving ElevenLabs engineering teams) - Designing and building generic resource and permissioning services that product teams use to build features safely and quickly. - Solving hard, largely greenfield problems at scale, for example how a customer with a million agents assigns and manages access. - Working across product teams to understand their needs, and driving adoption with changes that don't require every team to rework their code. In both teams you will: - Scope work as part of a large existing system: understand what exists, what could go wrong on rollout, whether a migration is needed, and how downstream teams are affected. - Roll out changes safely and with minimal disruption to existing users, teams or systems. - Debug and operate what you build, working from customer reports, logs and code. - Own features from scoping to completion, with the support of experienced engineers who are happy to mentor. REQUIREMENTS We do not require any formal experience, certifications, or degrees. Instead, we are seeking engineers who can show they have solved impressively hard problems, through past projects or GitHub contributions. We do require: - Expertise in Python. - A strong background in backend development, with comfort working across the stack where the work needs it. - Experience with common software and system design patterns and infrastructure, including APIs, cloud infrastructure tools, storage solutions and data structures. - Strong test design and security fundamentals. - Care and attention to detail when changing live, business-critical systems, and the ability to learn a large existing codebase quickly. - Comfort with ambiguity: working out what should be built, and prioritising among competing signals. Bonus: - Experience with authentication, authorization or permissioning (OAuth, SSO/SCIM, RBAC or similar). - Experience with Kubernetes. - Experience building internal platforms or services used by other engineering teams. LOCATION Our team is based across the UK, EU and US, and this is our main focus. We are flexible for exceptional candidates elsewhere. You can work remotely, or from our offices in Dublin, London, New York, San Francisco and Warsaw. #LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: Remote Workplace: Remote ABOUT US Parity is one of the world’s most experienced companies building the core infrastructure behind blockchain, the system that allows information and value to be shared securely without needing an intermediary. We’re laying the foundation for a better web which respects the freedom and data of individuals, and empowers developers to build better, more trustworthy online services. Our remote-first, global team develop open-source software that anyone can use or improve. This includes Polkadot https://polkadot.network/, Polkadot SDK https://substrate.io/, and Kusama https://kusama.network/ - key parts of the Web3 tech stack, the next generation of the internet. Our mission is to make Polkadot the most active and innovative community in blockchain, powering a new era of connected and decentralised applications. ABOUT THE TEAM We are looking to hire for our Applied Engineering function. ABOUT THE ROLE We are hiring a hands-on Engineering Manager who bridges high-level team leadership with active technical contribution. This is a 50/50 hybrid role designed for an engineering leader who still loves writing code, diving into architecture, and building alongside their team. You will spend about half your time managing team dynamics, execution, and delivery, and the other half staying close to the codebase, contributing directly, conducting technical reviews, and helping navigate complex architectural trade-offs. If you are a former founder, entrepreneur, or seasoned Tech Lead who thrives at the intersection of hands-on engineering and people leadership, this role is built for you. WHAT YOU’LL DO - Balance Hands-On Coding & Leadership: Maintain an active coding presence (roughly 50% of your time), driving features, reviewing PRs, and staying embedded in day-to-day technical delivery. - Lead & Mentor Engineers: Coach and support a high-calibre team of ~9 engineers, fostering a healthy, high-trust environment focused on growth and delivery excellence. - Drive Architecture & System Design: Work closely with senior engineers and architects to design scalable Web3 systems, weigh trade-offs, and solve complex technical bottlenecks. - Delivery & Project Execution: Lead sprint planning, prioritization, and execution across complex technical workstreams in a distributed environment. - Stakeholder Alignment: Translate deep technical concepts into pragmatic delivery timelines for key stakeholders and cross-functional teams. - Team Operations & Hiring: Support technical hiring, onboarding, and continuous improvement of team processes and engineering standards. WHAT YOU’LL BRING - Hands-On Technical Depth: Strong background as a Software Engineer, Tech Lead, or Engineering Manager with a proven ability to write production-level code and architect complex systems. - Proven People Leadership: Experience managing or leading engineering teams, with a track record of supporting engineer growth, team culture, and delivery predictable execution. - Entrepreneurial Mindset: Prior experience as a founder, co-founder, or early-stage startup lead is highly desirable. - Web3 / Systems Familiarity: Strong interest or background in Web3, blockchain infrastructure, distributed systems, or low-level systems programming (e.g., Rust, Substrate, Go, or C++). - Pragmatic Delivery Skills: Strong ability to handle sprint management, dependency tracking, and cross-team communication without sacrificing technical rigor. - Remote-First Collaboration: Excellent asynchronous communication skills, operating comfortably in European or closely aligned time zones. About Working With Us Joining Parity means joining team mates who are genuinely excited about the impact their projects are having, and the opportunity to grow alongside some of the brightest minds in the Web3 space! You’ll work remotely and flexibly, while still getting to meet your team mates throughout the year at team and company-wide retreats. Upon receiving an offer, all candidates undergo a background check through Zinc https://zincwork.com/candidates, our trusted third-party provider. Team members will be taken on as a contractor via our UK entity. View our Applicant Notice https://www.parity.io/applicant-notice/ to see how we use your data. Parity is an Equal Opportunity Employer. We welcome diversity in our global team and care about everyone in our collective feeling included and welcome Is this position not quite your match? Browse https://www.parity.io/jobs/ our other open roles.

Location: Germany; London; Munich; Zurich; Berlin Workplace: Hybrid Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. THE ROLE We’re hiring Solutions Engineers to build Synthesia’s pre-sales function for the DACH region. This is a founding role: you’ll be one of the first SEs, shaping the playbook, tooling and best practices as we scale, not following an established model. If you’re someone who is excited by building whilst scaling, we’d love to hear from you. As a Solutions Engineer at Synthesia, you will partner with Account Executives, Customer Success and Product Marketing to run discovery, deliver demos, scope POCs and design the technical solution for each deal. You will be a trusted advisor focused on the value customers get from Synthesia, and you’ll take what you learn in the field back to Product. This is an incredible opportunity to join us as we become a multi-product company for the first time, and continue to scale across DACH. WHAT YOU'LL DO - Co-plan and support discovery calls with your AE to understand customer requirements, technical environment, and business challenges. - Design and execute repeatable demo methodologies that prove Synthesia's business value quickly, whether the customer is deploying Studio at scale, building Roleplay Sessions for skill uplift, or integrating Interactive Avatars into their product. - Build and maintain strong working knowledge of Synthesia's platform capabilities, roadmap, and positioning across all product lines, so you can speak to the use cases that drive value - Deliver demonstrations that speak to customer problems and tell a credible story of why Synthesia is the right solution. - Identify technical objections and integration questions as they come up, working with your AE and the broader ecosystem to find a path forward. - Contribute your assessment of technical fit and opportunity risk to help your AE shape account and deal strategy. - Keep your deal team and manager informed on deal status, timeline, and technical dependencies. - Identify, build relationships with, and actively enable technical champions within customer organizations so they can advocate for Synthesia internally. - Provide technical guidance on platform capabilities, API and SDK integrations, security, compliance topics (SOC 2, GDPR, enterprise identity), and scalability for global deployments, troubleshooting issues and validating integrations with LMS, HCM, and content systems as they surface. - Partner with Enablement to complete certifications, stay current on new releases, and keep your demo and objection-handling skills sharp.   WE’D LOVE TO HEAR FROM YOU IF YOU HAVE - 2+ years of pre-sales, solutions engineering, or customer-facing technical experience in a SaaS environment (or equivalent technical customer-facing experience). - Delivers a strong standard demo aligned to the discovery points and agenda set with the AE, with a solid grasp of core demo technique (e.g., Tell-Show-Tell). - Applies established solution designs and best practices to the customer's use case, working with core ecosystem functions (Product, Customer Success) as the deal requires. - Identifies and surfaces deal risk and next steps based on what the customer tells you, escalating clearly to your AE so it gets actioned. - Working knowledge of MEDDPICC and Command of the Message, and can articulate why Synthesia is a fit for the prospect. - Resourceful: knows how to find the right person or tool internally, and is building their own network across the GTM organization. - Comfortable with the technical fundamentals in at least one area (creation flows, APIs, integrations, security, compliance) and eager to build depth quickly. - Self-motivated and organized, able to manage a growing book of POCs, demos, and customer conversations while hitting deadlines. - Willing to travel for customer discovery and on-site demos as needed. - You like staying ahead of the AI-native learning and enablement space, so you can credibly discuss how customers are shifting from static methods to interactive practice and measurable skill development. - Strong written and spoken communication in English and German   WE'D BE PARTICULARLY EXCITED IF - Like working in a fast pace environment - Can also speak Spanish and or Italian - Based in Munich or London so you can spend time in our offices. This is a hybrid role, with 2-3 days a week in the office.   COMPENSATION We offer a competitive salary, equity and benefits. Your offer will reflect your experience, skills and the scope of the role.

Location: Germany; London; Munich; Zurich; Berlin Workplace: Hybrid Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. THE ROLE We’re hiring Solutions Engineers to build Synthesia’s pre-sales function the DACH region. This is a founding role: you’ll be one of the first SEs, shaping the playbook, tooling and best practices as we scale, not following an established model. If you’re someone who is excited by building whilst scaling, we’d love to hear from you. As a Solutions Engineer at Synthesia, you will partner with Account Executives, Customer Success and Product Marketing to run discovery, deliver demos, scope POCs and design the technical solution for each deal. You will be a trusted advisor focused on the value customers get from Synthesia, and you’ll take what you learn in the field back to Product. This is an incredible opportunity to join us as we become a multi-product company for the first time, and continue to scale across DACH.   WHAT YOU'LL DO - Co-plan and support discovery calls with your AE to understand customer requirements, technical environment, and business challenges. - Design and execute repeatable demo methodologies that prove Synthesia's business value quickly, whether the customer is deploying Studio at scale, building Roleplay Sessions for skill uplift, or integrating Interactive Avatars into their product. - Build and maintain strong working knowledge of Synthesia's platform capabilities, roadmap, and positioning across all product lines, so you can speak to the use cases that drive value - Deliver demonstrations that speak to customer problems and tell a credible story of why Synthesia is the right solution. - Identify technical objections and integration questions as they come up, working with your AE and the broader ecosystem to find a path forward. - Contribute your assessment of technical fit and opportunity risk to help your AE shape account and deal strategy. - Keep your deal team and manager informed on deal status, timeline, and technical dependencies. - Identify, build relationships with, and actively enable technical champions within customer organizations so they can advocate for Synthesia internally. - Provide technical guidance on platform capabilities, API and SDK integrations, security, compliance topics (SOC 2, GDPR, enterprise identity), and scalability for global deployments, troubleshooting issues and validating integrations with LMS, HCM, and content systems as they surface. - Partner with Enablement to complete certifications, stay current on new releases, and keep your demo and objection-handling skills sharp.   WE’D LOVE TO HEAR FROM YOU IF YOU HAVE - 2+ years of pre-sales, solutions engineering, or customer-facing technical experience in a SaaS environment (or equivalent technical customer-facing experience). - Delivers a strong standard demo aligned to the discovery points and agenda set with the AE, with a solid grasp of core demo technique (e.g., Tell-Show-Tell). - Applies established solution designs and best practices to the customer's use case, working with core ecosystem functions (Product, Customer Success) as the deal requires. - Identifies and surfaces deal risk and next steps based on what the customer tells you, escalating clearly to your AE so it gets actioned. - Working knowledge of MEDDPICC and Command of the Message, and can articulate why Synthesia is a fit for the prospect. - Resourceful: knows how to find the right person or tool internally, and is building their own network across the GTM organization. - Comfortable with the technical fundamentals in at least one area (creation flows, APIs, integrations, security, compliance) and eager to build depth quickly. - Self-motivated and organized, able to manage a growing book of POCs, demos, and customer conversations while hitting deadlines. - Willing to travel for customer discovery and on-site demos as needed. - You like staying ahead of the AI-native learning and enablement space, so you can credibly discuss how customers are shifting from static methods to interactive practice and measurable skill development. - Strong written and spoken communication in English and German   WE'D BE PARTICULARLY EXCITED IF - Like working in a fast pace environment - Can also speak Spanish and or Italian - Based in Munich or London so you can spend time in our offices. This is a hybrid role, with 2-3 days a week in the office.   COMPENSATION We offer a competitive salary, equity and benefits. Your offer will reflect your experience, skills and the scope of the role.

Location: Zagreb Workplace: remote About Finom   Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.   We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.   Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.   At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.   Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business. About the Role We're looking for an IT Solutions Engineer who thinks like a systems builder - someone who doesn't just run internal infrastructure, but engineers it away where it shouldn't need a human at some point. This is a build-focused role on our IT Operations team. As we scale past 600 employees, our biggest lever is no longer closing tickets faster - it's removing the work that generates them. You'll own the automation and integration layer that connects our identity, HR, device, and SaaS-governance systems, so that provisioning, deprovisioning, and access lifecycle events happen reliably and automatically instead of by hand. You'll pair closely with our Solutions Engineer, help set the technical standard for how automations are built and documented, and work cross-functionally with Security, People Ops, and DevOps to design end-to-end solutions rather than point fixes. A DevOps and API background is exactly what this role is built around: you're comfortable reading API docs, wiring 2-3 systems together, scripting from scratch when a no-code tool won't cut it, and thinking about reliability, edge cases, and security from the first line. Above all, you're curious - about the systems you build, the people who depend on them, and how your engineering decisions impact the business. What You'll Do Build the access lifecycle automation layer: Own the design, build, and maintenance of automated provisioning and deprovisioning across our top applications by ticket volume. Implement birthright roles for our highest-volume employee profiles and HiBob-driven trigger events (joiners, movers, leavers) that flow through to downstream systems without manual intervention. Integrate our core systems: Build and maintain the integrations that tie HiBob → JumpCloud → Tequipy (and Google Workspace, Slack, Notion, and the wider SaaS estate) into one coherent, event-driven lifecycle. Use REST APIs, SCIM, and our self-hosted n8n instance to create complex, reliable workflows. Manage identity and access at the backend: Configure and debug SSO/SCIM and SAML flows in JumpCloud as our Identity Provider. Own SSO app integrations end to end, troubleshoot complex provisioning and authentication issues, and keep access governance clean and auditable. Deliver the Security controls programme: Build the automations behind our security and compliance initiatives - local admin removal, least-privilege enforcement - contributing directly to DORA, ISO 27001, and SOC 2 efforts. Security is embedded in every config and every script, not bolted on afterward. Administer and optimize business-critical platforms: Manage the technical backend of Jira Service Management as our ITSM platform - configuring workflows, request types, forms, and automations to streamline internal processes - alongside the wider Atlassian Suite, Slack, and Notion. Own endpoint automation: Build and test JumpCloud MDM device policies, profiles, and scripts for zero-touch deployment across Windows and macOS endpoints (via Apple Business Manager), handling software deployment and OS-level configuration at scale. Drive SaaS and budget optimization: Monitor system logs, performance, and SaaS usage to identify waste and cost-saving opportunities, and implement the technical changes that reclaim them (e.g. license reclamation flows). Document everything you build: Proactively create and maintain technical documentation configs, automation flows, API maps - so that what you build can be run, understood, and extended by the rest of the team. Reliable, documented, alerted workflows are the standard, not the exception. Lead technical projects: Lead smaller technical projects end to end a new SSO app integration, a JSM form build-out, a new integration between systems - owning them from requirement to delivery, and providing technical guidance to the team as you go. Who You Are At least 3 years in IT support , systems administration, or IT/DevOps engineering, with hands-on expertise across Windows and macOS environments. Strong IAM experience: JumpCloud (or a comparable IdP) for SSO, SCIM, and SAML - including configuring integrations and debugging complex provisioning and authentication issues. Strong MDM / UEM experience: endpoint management via JumpCloud MDM (or Intune / Jamf), including profiles and scripts for zero-touch deployment. An automation-first mindset with real scripting skills - PowerShell, Bash, Python, or similar - to build reliable, scalable solutions from scratch, not just wire up templates. API fluency: comfortable reading API documentation and integrating multiple systems (REST APIs, webhooks, SCIM). Experience with n8n or a comparable automation/iPaaS platform. Proficiency administering Google Workspace (or M365) and experience with ITSM tools - ideally Jira Service Management (workflows, request types, automations). Clear, concise communication in English across technical and non-technical audiences - able to explain configs and tradeoffs to Security, People, and Engineering alike. Advanced use of AI tools to accelerate troubleshooting, draft automations, and continuously raise the bar on operational efficiency. Strong Plus Familiarity with security frameworks (ISO 27001, DORA, SOC 2) and SaaS governance / management tooling. Experience with HRIS-driven automation (HiBob or similar) and hardware lifecycle tooling (Tequipy or similar). Experience in high-growth, modern infrastructure environments. ITIL 4 Foundation and JumpCloud Core Certification (or willingness to certify). What We Offer As a growing fintech with ambitious goals, we offer you the chance to make a real impact on the infrastructure that powers Finom's teams and products. You'll work with genuine ownership, autonomy, and the freedom to shape how we build and operate our internal systems. This is a role for a curious builder - someone who wants the internal platform to be a product, engineered to be reliable, automated, and secure by design. If the idea of deleting an entire category of manual work by building the right integration is what gets you out of bed, this is your team.   What You Will Get In Return   Make a genuine impact on the product   Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.   Work in the EU   Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.   Become a stock options holder   Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.   Receive unwavering support and care   Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.   Work & Swim program   Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.   Equal Opportunity Statement    At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.

Location: Zagreb Workplace: remote About Finom   Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.   We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.   Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.   At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.   Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business. We're looking for an IT Operations Engineer who puts internal users first. You'll be the person Finom employees turn to when something breaks, and you'll make sure they leave every interaction unblocked and well looked after. You'll join the IT Operations team and work day to day across Windows and macOS devices, identity and access, and the SaaS tools hundreds of Finom employees rely on. The team builds and owns the core platforms; you'll run them, support the people who use them, and spot where things could work better. About You You enjoy helping people and it shows. You stay calm under pressure, explain technical issues in plain language, and follow up until the problem is actually solved. You treat every ticket as a colleague who needs help, not a queue item. You're pragmatic and learn quickly. You don't need to build systems from scratch, but you think like a builder: you notice recurring issues, ask why they happen, and suggest a fix, a script, or a better process. You document what you learn so the next person doesn't have to start over. What You'll Do Delivering Excellent Internal Support: You'll be the first line of help for Finom employees through Jira Service Management and Slack. You'll triage and resolve requests within SLA, keep users updated, and close tickets with clear, friendly communication. You'll own the employee experience of IT, from a quick password reset to a stressful laptop failure before a big meeting. Troubleshooting Windows and macOS Devices: You'll diagnose and fix hardware, OS, software, and network issues on both platforms, remotely. You'll handle device enrollment and compliance issues in JumpCloud MDM, software installs and updates, and escalate complex cases with a clear write-up of what you've already tried. Supporting Identity, Access, and the Employee Lifecycle: You'll run day-to-day onboarding and offboarding tasks in JumpCloud, Google Workspace, and Torii, handle access requests and SSO issues, and follow our access governance and least-privilege practices. Administering Everyday Platforms: You'll handle user-level administration of tools like Jira, Confluence, Slack, and Notion, and help keep JSM request types, knowledge base articles, and workflows accurate and easy to use. Improving How We Work: You'll spot trends in tickets and flag recurring issues. Where it makes sense, you'll write a knowledge base article, a small script, or propose an automation to the team. You'll support security and compliance efforts (DORA, ISO 27001, SOC 2) by following procedures carefully and keeping good records. Who You Are 2+ years in IT support, service desk, or a similar user-facing technical role Hands-on troubleshooting of both Windows and macOS: hardware, OS, applications, peripherals, and network connectivity A strong customer service track record: patient, empathetic, and clear with non-technical colleagues, including under time pressure Experience with an ITSM or ticketing tool, ideally Jira Service Management, and working to SLAs Working knowledge of Google Workspace or M365 user administration Familiarity with an MDM (JumpCloud MDM, Intune, or Jamf) and an identity provider (JumpCloud, Okta, Entra ID) for everyday tasks like enrollment, password resets, MFA, and SSO issues Good written documentation habits: clear ticket notes and knowledge base articles Fluent English, written and spoken Nice to Have Basic scripting (PowerShell, Bash, or Python) and a curiosity for automating repetitive work Confident use of AI tools to speed up troubleshooting and documentation Exposure to security and compliance frameworks (ISO 27001, DORA, SOC 2) or SaaS management tools like Torii Experience with meeting room and AV setups (Google Meet or Zoom Rooms) Experience in a fast-growing or regulated company What We Offer A chance to shape the day-to-day IT experience of a growing fintech. You'll have real ownership of how employees are supported, room to grow your technical skills alongside an experienced IT Operations team, and a clear path toward systems administration and automation if that's where you want to go.   What You Will Get In Return   Make a genuine impact on the product   Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.   Work in the EU   Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.   Become a stock options holder   Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.   Receive unwavering support and care   Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.   Work & Swim program   Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.   Equal Opportunity Statement    At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.

Location: Athens Workplace: remote About Finom   Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.   We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.   Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.   At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.   Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business. About the Role We're looking for an IT Solutions Engineer who thinks like a systems builder - someone who doesn't just run internal infrastructure, but engineers it away where it shouldn't need a human at some point. This is a build-focused role on our IT Operations team. As we scale past 600 employees, our biggest lever is no longer closing tickets faster - it's removing the work that generates them. You'll own the automation and integration layer that connects our identity, HR, device, and SaaS-governance systems, so that provisioning, deprovisioning, and access lifecycle events happen reliably and automatically instead of by hand. You'll pair closely with our Solutions Engineer, help set the technical standard for how automations are built and documented, and work cross-functionally with Security, People Ops, and DevOps to design end-to-end solutions rather than point fixes. A DevOps and API background is exactly what this role is built around: you're comfortable reading API docs, wiring 2-3 systems together, scripting from scratch when a no-code tool won't cut it, and thinking about reliability, edge cases, and security from the first line. Above all, you're curious - about the systems you build, the people who depend on them, and how your engineering decisions impact the business. What You'll Do Build the access lifecycle automation layer: Own the design, build, and maintenance of automated provisioning and deprovisioning across our top applications by ticket volume. Implement birthright roles for our highest-volume employee profiles and HiBob-driven trigger events (joiners, movers, leavers) that flow through to downstream systems without manual intervention. Integrate our core systems: Build and maintain the integrations that tie HiBob → JumpCloud → Tequipy (and Google Workspace, Slack, Notion, and the wider SaaS estate) into one coherent, event-driven lifecycle. Use REST APIs, SCIM, and our self-hosted n8n instance to create complex, reliable workflows. Manage identity and access at the backend: Configure and debug SSO/SCIM and SAML flows in JumpCloud as our Identity Provider. Own SSO app integrations end to end, troubleshoot complex provisioning and authentication issues, and keep access governance clean and auditable. Deliver the Security controls programme: Build the automations behind our security and compliance initiatives - local admin removal, least-privilege enforcement - contributing directly to DORA, ISO 27001, and SOC 2 efforts. Security is embedded in every config and every script, not bolted on afterward. Administer and optimize business-critical platforms: Manage the technical backend of Jira Service Management as our ITSM platform - configuring workflows, request types, forms, and automations to streamline internal processes - alongside the wider Atlassian Suite, Slack, and Notion. Own endpoint automation: Build and test JumpCloud MDM device policies, profiles, and scripts for zero-touch deployment across Windows and macOS endpoints (via Apple Business Manager), handling software deployment and OS-level configuration at scale. Drive SaaS and budget optimization: Monitor system logs, performance, and SaaS usage to identify waste and cost-saving opportunities, and implement the technical changes that reclaim them (e.g. license reclamation flows). Document everything you build: Proactively create and maintain technical documentation configs, automation flows, API maps - so that what you build can be run, understood, and extended by the rest of the team. Reliable, documented, alerted workflows are the standard, not the exception. Lead technical projects: Lead smaller technical projects end to end a new SSO app integration, a JSM form build-out, a new integration between systems - owning them from requirement to delivery, and providing technical guidance to the team as you go. Who You Are At least 3 years in IT support , systems administration, or IT/DevOps engineering, with hands-on expertise across Windows and macOS environments. Strong IAM experience: JumpCloud (or a comparable IdP) for SSO, SCIM, and SAML - including configuring integrations and debugging complex provisioning and authentication issues. Strong MDM / UEM experience: endpoint management via JumpCloud MDM (or Intune / Jamf), including profiles and scripts for zero-touch deployment. An automation-first mindset with real scripting skills - PowerShell, Bash, Python, or similar - to build reliable, scalable solutions from scratch, not just wire up templates. API fluency: comfortable reading API documentation and integrating multiple systems (REST APIs, webhooks, SCIM). Experience with n8n or a comparable automation/iPaaS platform. Proficiency administering Google Workspace (or M365) and experience with ITSM tools - ideally Jira Service Management (workflows, request types, automations). Clear, concise communication in English across technical and non-technical audiences - able to explain configs and tradeoffs to Security, People, and Engineering alike. Advanced use of AI tools to accelerate troubleshooting, draft automations, and continuously raise the bar on operational efficiency. Strong Plus Familiarity with security frameworks (ISO 27001, DORA, SOC 2) and SaaS governance / management tooling. Experience with HRIS-driven automation (HiBob or similar) and hardware lifecycle tooling (Tequipy or similar). Experience in high-growth, modern infrastructure environments. ITIL 4 Foundation and JumpCloud Core Certification (or willingness to certify). What We Offer As a growing fintech with ambitious goals, we offer you the chance to make a real impact on the infrastructure that powers Finom's teams and products. You'll work with genuine ownership, autonomy, and the freedom to shape how we build and operate our internal systems. This is a role for a curious builder - someone who wants the internal platform to be a product, engineered to be reliable, automated, and secure by design. If the idea of deleting an entire category of manual work by building the right integration is what gets you out of bed, this is your team.   What You Will Get In Return   Make a genuine impact on the product   Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.   Work in the EU   Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.   Become a stock options holder   Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.   Receive unwavering support and care   Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.   Work & Swim program   Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.   Equal Opportunity Statement    At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.