Вакансии

Опыт тестирования от 4 лет и успешное участие минимум в 2 проектах. Опыт разработки и ведения тестовой документации: тест-планы, чек-листы, тест-кейсы, тестовые наборы, тестовых запусков, тест-планов, bug report’ов, отчёты об ошибках и инструкции в Wiki.

Location: Ebene Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. What you will be doing: - Provide exceptional customer experience by handling inquiries and issues from merchants via various channels (email, phone, chat) - Troubleshoot and resolve merchant payment issues, technical challenges, and account-related concerns with a focus on timely and accurate resolutions. - Collaborate with internal teams, including operations, product, and engineering, to address merchant concerns and drive issues to resolution.. - Educate merchants on platform features, payment processes, and best practices to optimise their experience. - Assist in maintaining and improving merchant care support, contributing to the continuous enhancement of service delivery. Shift Requirements & Schedule As part of a seamless 24/7 Team, you will rotate through dedicated coverage windows-ranging from Early mornings to Night shifts, keeping our continuous operations running smoothly around the clock. About You: - 2+ years of experience in support or operations roles, preferably within a payments environment. - Strong problem-solving skills with the ability to diagnose technical issues and provide effective solutions. - Proficient in one or more of the following: Configuration management, APIs, SQL, and log analysis tools such as Datadog. - Excellent communication and interpersonal skills, with a customer-first mindset. - Ability to handle multiple priorities in a fast-paced environment while maintaining high service standards. - Familiarity with payment processing systems, fintech platforms, or related technologies (preferred but not essential). - Proficiency in using customer service software (e.g., Zendesk, Salesforce) and CRM tools. - Proven ability to work independently as well as collaborate effectively across teams. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: Belgrade; Lisbon Workplace: OnSite Aghanim is an integrated commerce, liveops automation, community engagement, and payments platform for video games.   Mobile games have traditionally depended on app stores for distribution, payments, and player relationships. We believe there is a better way. Aghanim helps game studios build direct relationships with players, sell directly, and build their future on their own terms. Today, more than 100 games worldwide are already building this future with Aghanim.   Our team brings together people across Los Angeles, New York, Seoul, Beijing, London, Lisbon, Belgrade and other locations around the globe, with deep expertise in gaming, fintech and technology. We move quickly, keep communication direct, and focus on getting things done. We believe the best people thrive when they have autonomy, ownership, and a stake in the company's success. [https://app.ashbyhq.com/api/images/user-content/4f457f07-466b-477b-b552-fbbabd850111/2de3a7cd-8843-41a9-8bbe-ceb897a42c4a/Logo%20(horizontal).svg] We’re looking for a Founding ML Engineer at Senior or Principal level to lead the transition of Newton, Aghanim’s AI product for partners, from proprietary model APIs to models we control. Newton already runs in production on frontier models. You’ll own the model layer end to end: data collection, evaluation, post-training, serving, and rollout. The goal is to preserve the quality partners rely on while reducing cost, improving speed, and keeping partner data within our infrastructure. You’ll work closely with the product to understand its behavior and partner expectations, then independently define the technical approach and priorities. Decisions about training, routing, and model replacement should be backed by production data and evaluations. KEY RESPONSIBILITIES - Build production data pipelines that capture versioned instructions, tool calls, outputs, costs, and outcomes, with anonymization, partner-level deletion, and expert corrections. - Develop benchmarks, regression tests, and code-based and LLM-judge evaluators using real Newton runs to measure factual accuracy, tool use, answer quality, cost, and latency. - Compare frontier and open-weight models, route tasks to suitable models, and identify where prompting, distillation, or post-training delivers the best results. - Train and adapt models using distillation, SFT, LoRA/QLoRA, and DPO on accepted trajectories and expert feedback; use RL where simpler approaches fall short. - Deploy models behind Newton’s existing interface, validate them through shadow runs, and manage rollout based on quality benchmarks and serving economics. Tech stack: Python, TypeScript, SQL, self-hosted Langfuse, TRL / Unsloth / Axolotl or managed training platforms, vLLM, serverless GPUs, GCP / Modal; open-weight models including Qwen, Gemma, DeepSeek, and GLM. REQUIRED QUALIFICATIONS - Hands-on experience post-training LLMs and shipping them to production using SFT, LoRA/QLoRA, DPO, and distillation. - Experience building evaluation systems from production data, including offline benchmarks, regression and behavior tests, and code-based and LLM-judge evaluators. - Understanding of agentic systems, including tool calling, multi-step trajectories, structured outputs, and the impact of changing the underlying model. - Practical experience serving models with vLLM or similar tools, quantization, and GPU deployment, including latency, cold-start, and cost tradeoffs. - Strong production Python and SQL skills, with enough TypeScript proficiency to modify product code and instrumentation independently. - Ability to understand product behavior and user expectations, translate them into measurable quality requirements, and decide when training is justified. - Experience independently owning a technical area, setting priorities, and working across an unfamiliar codebase and its design documents. - Regular use of AI coding agents, with a clear approach to verifying their output. PREFERRED QUALIFICATIONS - Experience migrating a production product from proprietary model APIs to self-hosted or open-weight models. - Experience with RL for LLMs, particularly GRPO with automatic verifiers. - Familiarity with Langfuse, Braintrust, or similar tracing and evaluation tools. - Experience with GCP, including Vertex AI, Cloud Run GPU, and BigQuery. - Interest in game monetization and analytics. WHY JOIN US - World-class team – work alongside experienced professionals from around the globe who have built products used by millions of players - High growth, high impact – be part of a fast-growing company where ideas turn into products and reach customers in days, not months - Autonomy and ownership – we trust people to make decisions, take initiative, and drive results - Modern tools and technology – use AI, automation, and modern tools as part of your everyday work - Equity – participate in the company's growth and long-term success

Location: Office, EU We are the creators of a new fintech era! Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey. We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA. The future of Web3 starts with you: Join us as an Senior Technical Project Manager. Requirements 5+ years of experience as a Project Manager in IT companies. Hands-on experience with production incidents, root cause analysis, postmortems, and understanding of reliability concepts. 2+ years of prior hands-on experience in a technical role (Backend Development, Frontend Development, Tech Lead or DevOps Engineering) is required Experience working directly with DevOps teams is strongly preferred. Hands-on experience managing multiple concurrent projects. Strong background in Scrum/Kanban/Waterfall/Hybrid methodologies. Hard Skills: Deep understanding of project lifecycle management (SDLC). Ability to plan, track, and deliver infrastructure and platform engineering projects. Solid understanding of DevOps principles, CI/CD pipelines, monitoring/observability and release management. Experience in managing cross-functional teams (5+ team members). Proficient with project management tools: Jira, Confluence, MS Project, Smartsheet. Strong skills in gathering, analyzing, and documenting business and technical requirements (e.g., SRS, Use Cases, User Stories, infrastructure requirements). Ability to read and understand technical documentation, architecture diagrams, and infrastructure specifications independently, without relying solely on the team for translation. Soft Skills: Strong leadership with a focus on motivating and inspiring the team in high-pressure, fast-moving environments. Proven ability to create a shared sense of purpose, aligning team members around common goals and product vision. Skilled in building trust and psychological safety within distributed and hybrid teams. Encourages a culture of ownership, accountability, and continuous improvement. Experienced in managing through ambiguity, providing clarity and focus during shifting priorities or requirement changes. Excellent stakeholder management: able to align interests between tech and business teams. High emotional intelligence; strong listener and facilitator who resolves conflicts constructively. Clear and persuasive communicator in both business and technical contexts. Credible with engineers: able to earn technical trust based on hands-on background rather than authority alone. Responsibilities Lead the DevOps team to develop, maintain, and improve infrastructure and processes. Partner with engineering leads to prioritize technical debt and feature/infrastructure delivery work within the DevOps backlog – infrastructure upgrades, CI/CD pipeline improvements, monitoring/observability initiatives, security-related infrastructure work, incident postmortems and follow-ups. Plan and track infrastructure and platform engineering work at the task level – breaking down infrastructure epics into actionable tickets, estimating effort with engineers, and sequencing dependencies (e.g., migrations, environment provisioning, tooling rollouts). Coordinate DevOps on-call/incident processes with the team, ensuring incidents are logged, tracked, and followed up with corrective action items. Bridge communication between business, development and DevOps teams. Define and maintain roadmap and coordinate sprints. Identify and mitigate project risks, particularly those related to infrastructure reliability, security, and financial compliance. Facilitate Agile ceremonies: planning, daily standups, retrospectives. Track project performance and ensure alignment with business KPIs and goals (e.g., uptime, MTTR, infrastructure cost efficiency). Working terms Immerse yourself in Crypto & Web3: Master cutting-edge technologies and become an expert in the most innovative industry. Work with the Fintech of the Future: Develop your skills in digital finance and shape the global market. Take Your Professionalism to the Next Level: Gain unique experience and be part of global transformations. Drive Innovations: Influence the industry and contribute to groundbreaking solutions. Join a Strong Team: Collaborate with top experts worldwide and grow alongside the best. Work-Life Balance & Well-being: Modern equipment. Comfortable working conditions, and an inspiring environment to help you thrive. 22 business days of paid leave. Additional days off for national holidays. Health insurance. Let’s Build the Future Together! WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual.

Location: Kazakhstan; Armenia; Serbia; Georgia Workplace: Remote Remote | UTC+8 | Core collaboration hours: 12:00–6:00 PM Manila Time Salmon is a technology-driven financial company building a banking and lending platform across Southeast Asia, starting in the Philippines. We combine global fintech expertise with deep local market knowledge to make financial services simple, accessible, and useful for millions of people across the region. 7M+ app downloads. 2M+ monthly active users. 7,000+ partner stores. US$310M+ raised from leading global investors. Manila-based, globally distributed, and hybrid-first — our team spans 45+ countries. If you want to solve complex problems at scale and impact how millions of people access and manage money, come build with us. Southeast Asia’s fintech moment starts here. About the role: As products, channels, and integrations multiply and regulatory requirements to protect customers and funds grow, you’ll own mobile security and antifraud as a dedicated product manager. What you’ll do: - Assess the current mobile app architecture and security posture, and define where it needs to evolve over the next 12+ months. - Prioritize incoming security and antifraud work, including InfoSec findings, by risk, impact, and effort. - Turn antifraud and risk requirements into product decisions and clear engineering tasks, working with mobile, backend, security, antifraud, data science, and compliance teams. What you’ll own: - Own the roadmap for mobile security and antifraud: objectives, success measures, scope, and release sequencing. - Own authentication and identity verification: passwords, OTP, biometrics, passkeys, Google and Apple login, account recovery, selfie verification, face matching, and liveness detection. - Own device enrollment, trusted-device management, and app protection: app integrity, root/jailbreak detection, and device attestation. - Define risk-based controls for sensitive actions and transactions, including step-up authentication and real-time fraud signals built with the antifraud team. - Track new fraud schemes and attack vectors, and turn findings into product changes. - Protect customers from account takeover, identity fraud, and account abuse, while balancing security with authentication conversion. What makes you a strong fit: - 4+ years in product management, including 2+ years owning mobile security, antifraud, authentication, or identity products - Technical foundation in iOS/Android app architecture and common mobile vulnerabilities (OWASP Mobile Top 10), enough to challenge engineering on technical decisions - Working SQL for analyzing fraud and security data - Track record of owning a domain end-to-end: discovery, prioritization, rollout, and performance evaluation - Ability to turn security and risk requirements into clear specs and engineering tasks - Intermediate English What we offer: Ownership and flexibility - Fully remote work with core collaboration hours from 12:00 to 6:00 PM Manila time (UTC+8) - Company-provided tools and equipment Health and time off - Medical insurance support for you and your family through co-funding or reimbursement, depending on your location and subject to policy limits - Access to an internal mental health support specialist - 22 vacation days, Philippine public holidays, and 15 sick days Growth and team experience - Opportunities to learn and share your expertise through internal expert meetups, external conferences, speaking opportunities, and industry publications - Company-sponsored trips to Manila to meet and work with your team in person - High-performing teams can earn a dedicated beach house week in Southeast Asia

Location: Ebene Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. About The Role As a Periodic Review Due Diligence Specialist, you will safeguard Checkout.com http://Checkout.com by ensuring our merchant files remain compliant to regulatory requirements and internal policies and procedures. You will conduct AML periodic and event-driven file reviews, meticulously verifying ownership structures, business activities, and transaction profiles to uphold the highest regulatory standards. This role is vital to our ongoing monitoring framework. You will assess risk ratings, manage complex case files, and engage with stakeholders to ensure every merchant profile is accurate, current, and aligned with our risk appetite. We are looking for a professional who embodies our Operating Principles: putting the customer first through rigorous quality, acting with radical ownership, and collaborating across teams to continuously refine our operational effectiveness. Key roles and responsibilities - Assess whether the merchant’s risk rating and due diligence level remain appropriate based on current information and review findings. - Complete required review actions within the relevant internal systems and tools, including Salesforce. - Manage periodic review cases from assignment through closure, ensuring statuses, sub-statuses, notes, evidence and outcomes are accurately maintained. - Raise and manage Requests for Information (RFIs) with merchants, account managers or internal stakeholders where documents or clarifications are required. - Conduct Enhanced Due Diligence (EDD) for high-risk entities, providing deep-dive analysis and clear rationales for final decisions. - Escalate cases appropriately where review findings, risk indicators or policy triggers require secondary review or approval. - Produce high-quality, audit-ready commentary and documentation that clearly supports your decision-making process. - Immediately escalate unusual or suspicious activity in line with internal reporting obligations. - Contribute to consistent decision-making, knowledge sharing and strong operational discipline across the periodic review team. Profile - Bachelor’s degree in Law, Financial Crime Compliance or a related field. Professional certifications (e.g., CAMS, ICA) are highly desirable. - Minimum of 3–5 years of progressive experience in AML/CTF, KYC/KYB, and enhanced due diligence (EDD) operations within a regulated financial services environment. - Proficient at managing competing priorities in a fast-paced operational environment and adhering to strict SLAs without compromising compliance integrity. - Strong working knowledge of due diligence requirements and the ability to interpret and apply evolving regulatory guidance. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

- Тестировать платежные сценарии Pay-in / Pay-out: карты, P2P, электронные кошельки и криптовалюты. - Мониторить работу платежных методов в кассах мерчантов и оперативно выявлять сбои.

Задачи: — Разработать и реализовать маркетинговую стратегию развития платежного бизнеса. — Управлять маркетинговым бюджетом как инвестиционным портфелем, отвечая за эффективность вложений и ROMI. — Планировать и запускать маркетинговые и Партнерские кампании, контролировать выполнение квартальных и месячных целей. — Руководить командой маркетинга: развивать сотрудников, выстраивать процессы и усиливать экспертизу внутри направлений. — Управлять подрядчиками и агентствами, отвечая за качество и сроки реализации проектов. — Развивать систему привлечения клиентов: SEO, контент, партнерские программы, инфлюенсеры и новые каналы роста. — Построить сквозную маркетинговую аналитику и регулярно анализировать CAC, LTV, ROI, ROMI, конверсии и эффективность каналов. — Развивать бренд Prodamus как надежного партнера, управлять PR и репутационными коммуникациями. — Совместно с продуктовой командой выводить на рынок новые сервисы и функции. Требования: — Опыт работы CMO или Директором по маркетингу в IT сфере (идеально, если в fintech, платежных сервисах, B2B SaaS-компаниях). — Опыт разработки и реализации маркетинговой стратегии с подтвержденными результатами. — Важен успешный опыт развития партнерской сети B2B направления. — Сильная экспертиза в аналитике и управлении маркетинговым бюджетом. — Опыт управления командой от 8 человек. — Умение принимать решения на основе данных и бизнес-метрик. — Опыт кросс-функционального взаимодействия с коммерческими, финансовыми и продуктовыми командами. — Навыки работы с AI-инструментами для маркетинга и автоматизации процессов. — Опыт поиска новых источников лидогенерации.

Location: EU/Ukraine We are the creators of a new fintech era! Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey. We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA. The future of Web3 starts with you: join us as an IAM/PAM Governance Specialist. Requirements 2+ years of experience in IAM, PAM, Identity Governance, Information Security, IT Controls, IT Audit, or a related area. Good understanding of Identity and Access Management concepts, including user lifecycle, role-based access control, least privilege, segregation of duties, and access recertification. Practical understanding of Privileged Access Management and risks associated with privileged, administrative, shared, and service accounts. Experience performing access reviews, privileged access reviews, or user entitlement assessments. Experience reviewing access controls and identifying excessive, outdated, or inappropriate permissions. Experience supporting internal or external audits, including evidence collection, control testing, findings follow-up, and remediation tracking. Ability to assess whether access controls are operating effectively and document identified gaps and recommendations. Experience working with system owners, administrators, Security, IT, and other stakeholders to investigate and remediate access-related issues. Understanding of security control frameworks and standards such as ISO 27001, NIST, SOC 2, or similar. Ability to work with IAM/PAM platforms, administrative consoles, access management systems, and related security tooling. Strong analytical and documentation skills, with attention to detail. Ability to independently manage assigned reviews, audits, and remediation activities. Good written and verbal communication skills and the ability to explain access control issues to both technical and non-technical stakeholders. Would be a plus: Hands-on experience with PAM solutions such as CyberArk, BeyondTrust, Delinea, or similar. Experience with Identity Governance solutions such as SailPoint, Saviynt, Microsoft Entra ID Governance, or similar. Experience reviewing privileged access in cloud environments such as AWS, Azure, or GCP. Experience with joiner, mover, and leaver processes. Experience with service accounts, emergency/break-glass accounts, and privileged session controls. Familiarity with regulatory or compliance requirements related to access management. Relevant certifications in information security, IAM, audit, or risk management are a plus. Responsibilities Perform periodic reviews of privileged, administrative, shared, service, and other high-risk accounts across critical systems. Review user and administrative access to identify excessive, outdated, inappropriate, or conflicting permissions. Support and coordinate access recertification and entitlement review activities with system and business owners. Assess IAM/PAM-related security controls and verify that access management processes are operating effectively. Perform security and access control audits of internal systems and applications. Collect, validate, and maintain audit evidence related to identity, access management, and privileged access controls. Identify IAM/PAM control gaps, document findings, and track remediation actions through to closure. Monitor privileged access governance requirements, including least privilege, segregation of duties, and appropriate use of administrative accounts. Work with PAM and administrative consoles to review privileged access configurations, account usage, permissions, and control effectiveness. Support governance of service accounts, emergency/break-glass accounts, and other non-standard privileged identities. Collaborate with the IAM Cybersecurity team on access-related issues that require changes to IAM platforms, integrations, or technical controls. Work with system owners, administrators, IT, Security, and business stakeholders to investigate and remediate access-related risks. Support internal and external audits, compliance assessments, and security reviews related to IAM and PAM. Maintain and improve IAM/PAM governance documentation, procedures, control descriptions, and review records. Contribute to improving and automating access reviews, privileged access monitoring, evidence collection, and reporting processes. Provide regular reporting on access review status, identified risks, open findings, and remediation progress. Working terms Immerse yourself in Crypto & Web3: Master cutting-edge technologies and become an expert in the most innovative industry. Work with the Fintech of the Future: Develop your skills in digital finance and shape the global market. Take Your Professionalism to the Next Level: Gain unique experience and be part of global transformations. Drive Innovations: Influence the industry and contribute to groundbreaking solutions. Join a Strong Team: Collaborate with top experts worldwide and grow alongside the best. Work-Life Balance & Well-being: Modern equipment. Comfortable working conditions, and an inspiring environment to help you thrive. 24 calendar days of paid leave. Additional days off for national holidays. With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career! Let’s Build the Future Together! WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual.

Задачи: — Поиск и оценка инфлюенсеров вручную и с помощью инструментов и баз данных influencer-маркетинга — Работа с TikTok Content Suite для идентификации создателей контента, анализа и мониторинга кампаний — Запуск рекламных кампаний с инфлюенсерами от начала до конца: аутрич, переговоры, брифы, утверждения, доставка контента и отчётность — Генерация креативных концепций и брифов совместно с создателями на основе рыночных и кампанийных инсайтов — Анализ результатов кампаний и эффективности креатива, выявление успешных подходов и предложение улучшений — Взаимодействие с командой платного трафика для адаптации контента создателей под performance-кампании и понимания результатов после запуска Требования: — Опыт 1.5+ года в influencer-маркетинге, партнерствах с создателями, цифровом маркетинге или смежной области — Умение самостоятельно находить, оценивать и коммуницировать с создателями — Владение английским на уровне B1–B2+, русский C1 — Хорошее понимание TikTok, Instagram и YouTube, включая актуальные форматы и тренды создателей — Аналитический склад ума и уверенность в работе с метриками кампаний — Организованность, внимание к деталям и проактивная коммуникация Желательно: — Опыт работы с рынками LATAM, Азии или Африки — Знания в fintech, трейдинге, инвестициях или смежных финансовых продуктах — Базовое понимание платного трафика и использования контента инфлюенсеров в performance-кампаниях Условия: — Конкурентная базовая зарплата с бонусом по KPI — Возможность вести значимые проекты с реальной ответственностью — Надежный бюджет для построения, тестирования и масштабирования сотрудничества — Работа в сферах influencer-маркетинга, YouTube-проектов, специальных активаций и офлайн-мероприятий

Location: Europe/Ukraine We are the creators of a new fintech era! Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey. We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA. The future of Web3 starts with you: Requirements — Experience: 4+ years of professional experience in software engineering, where the last 2+ years was hands-on experience in the blockchain domain. — Strong production Golang: you write and ship services in Go, and you are comfortable reading, debugging and patching upstream Go codebases. — Blockchain Expertise: Extensive experience with Ethereum, including a deep understanding of its protocol, smart contract development, and associated technologies. — Hands-on experience in developing, deploying, and maintaining smart contracts on EVM chains (Solidity). — Understanding of L2s and optimistic rollup fundamentals: block derivation from L1, batch submission, state proposals, the withdrawal flow, and forced inclusion. — Understanding of OP Stack components and architecture. — Kubernetes and CI/CD: familiarity with Kubernetes for container orchestration and CI/CD tools for deployment automation. — Monitoring Tools: Familiarity with monitoring tools such as Prometheus and Grafana for performance tracking. — Cloud Platforms: Familiarity with cloud platforms (preferably AWS) and experience with containerization (Docker) is a strong plus. Would be a plus: — Rust at the level of reading and patching code. — Understanding of fault proofs: dispute games, bisection, FPVM, as well as ZK-based approaches. — Experience in conducting and successfully passing smart contract security audits. — Experience in developing blockchain nodes, bridges, indexers, etc. Responsibilities — Deploy, upgrade, and operate OP Stack components. — Set up monitoring and alerting: Prometheus, Grafana, PromQL dashboards, instrumentation of domain metrics (economic, bridge, sequencing). — Take part in the on-call rotation, drive incident response, and write post-mortems and runbooks. — Work with the smart contracts, security and product teams on launches, network upgrades and hard fork activations. — Foster collaboration, knowledge sharing, and professional growth. — Work closely with cross-functional teams to define project requirements and ensure alignment with business objectives. — Stay updated on advancements in blockchain technology and Ethereum, and apply new features and best practices to enhance our solutions. Working terms Immerse yourself in Crypto & Web3: Master cutting-edge technologies and become an expert in the most innovative industry. Work with the Fintech of the Future: Develop your skills in digital finance and shape the global market. Take Your Professionalism to the Next Level: Gain unique experience and be part of global transformations. Drive Innovations: Influence the industry and contribute to groundbreaking solutions. Join a Strong Team: Collaborate with top experts worldwide and grow alongside the best. Work-Life Balance & Well-being: Modern equipment. Comfortable working conditions, and an inspiring environment to help you thrive. 24 calendar days of paid leave. Additional days off for national holidays. With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career! Let’s Build the Future Together! WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual.

Location: Global, EU We are the creators of a new fintech era! Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey. We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA. Requirements Minimum 10 years of relevant experience in M&A, corporate development, investment banking, private equity, strategic finance, investment or a comparable transaction-focused leadership role. Demonstrated track record of executing acquisitions, divestments or other complex corporate transactions end to end, including managing multiple workstreams and senior stakeholders. Strong target origination and pipeline-development capability, with experience identifying, screening and progressing actionable transaction opportunities. Strong financial and investment analysis skills, including valuation, financial modeling, transaction economics, scenario analysis and sensitivity testing. Proven ability to organize and drive commercial, financial, legal, regulatory, technology and operational diligence workstreams with appropriate internal and external specialists. Strong transaction structuring and negotiation capability, with sound judgment on economics, risk allocation, key conditions and execution trade-offs. Experience preparing executive and Investment Committee / Board-level transaction materials, recommendations and concise decision memos. Strong project-management skills and the ability to coordinate internal functions, Business Owners, counterparties and external advisers through time-sensitive deal processes. Experience in financial services, FinTech, digital assets, payments, banking, brokerage, investment or financial infrastructure is strongly preferred. Excellent written and verbal communication, stakeholder management, negotiation and presentation skills. High professional integrity, discretion, resilience and the ability to maintain disciplined judgment under transaction pressure. Advanced degree or relevant professional qualification is a plus. Responsibilities Deal Origination & Pipeline Management Own target origination for acquisitions, divestments and other approved transaction themes, translating strategic priorities into a practical target universe and outreach plan. Build and maintain a prioritized deal pipeline with clear status, rationale, ownership, next steps, key dependencies and decision points for each opportunity. Develop and maintain relationships with relevant targets, shareholders, investors, advisers and other transaction counterparties where required to create and advance opportunities. Work with the Strategy and Research Team to ensure the pipeline reflects group strategy, strategic fit and portfolio priorities before material resources are committed. Transaction Assessment & Deal Preparation Convert qualified opportunities into structured deal processes with a clear transaction thesis, workplan, timetable, information requirements and governance path. Lead transaction financial analysis, valuation and scenario work and ensure that the economics, assumptions and key sensitivities are transparent to decision-makers. Plan and coordinate due diligence across relevant workstreams, ensuring that material findings, risks, dependencies and unresolved issues are surfaced promptly. Maintain a clear recommendation on transaction attractiveness, key conditions and execution risks as facts evolve through the deal process. Deal Structuring, Negotiation & Execution Lead end-to-end execution of approved M&A and divestment transactions, maintaining momentum and accountability from initial engagement through signing and closing. Coordinate transaction structuring and the work of internal specialists and external advisers, ensuring that commercial, financial, legal, regulatory and operational considerations are integrated. Lead or coordinate negotiations on transaction economics and material commercial terms, escalating reserved or material decisions to the appropriate governance body. Investment Committee & Deal Governance Prepare clear, concise and decision-grade transaction recommendations for Investment Committee and senior leadership consideration at the relevant deal stages. Work with the Strategy and Research Team to incorporate independent strategic fit, portfolio impact and transaction-thesis review into decision materials. Work with the Board / IC Secretary to ensure transaction materials, approvals, decision records and meeting timing are complete and appropriately coordinated. Ensure transaction execution remains within the approved mandate and that material changes in economics, structure, risk or conditions are escalated for renewed decision where required. Closing, Handover & Post-Deal Coordination Drive transaction closing readiness, including completion of required conditions, approvals, documentation and coordinated execution across all relevant parties. Ensure a structured handover of completed transactions to the relevant Business Owners and Portfolio Management Team for integration, separation or other post-deal execution, as applicable. Provide complete transaction records and execution learnings to support the Strategy and Research Team's after-action review of completed deals and their effect on the portfolio. Deal Process, Reporting & Stakeholder Coordination Maintain transparent and regular reporting on the deal pipeline, active transaction status, key milestones, issues, decisions and required actions. Act as the central coordinator for transaction execution across internal stakeholders, counterparties and external advisers, with clear ownership of next steps and deadlines. Establish disciplined deal documentation, data-room, decision-log and information-management practices appropriate to confidential transaction processes. Maintain a clear distinction between transaction execution ownership, independent strategic review, governance decision-making and post-deal business execution. Team Leadership & Functional Excellence Lead, coach and develop the M&A and Deal Team; allocate resources across origination and live transactions and maintain clear accountability for quality, pace and outcomes. Build repeatable methods, templates and standards for target screening, valuation, diligence, deal governance, execution planning, reporting and transaction handover. Create a high-performance culture that values commercial judgment, execution discipline, confidentiality, ownership, collaboration and concise communication. Working terms Immerse yourself in Crypto & Web3: Master cutting-edge technologies and become an expert in the most innovative industry. Work with the Fintech of the Future: Develop your skills in digital finance and shape the global market. Take Your Professionalism to the Next Level: Gain unique experience and be part of global transformations. Drive Innovations: Influence the industry and contribute to groundbreaking solutions. Join a Strong Team: Collaborate with top experts worldwide and grow alongside the best. Work-Life Balance & Well-being: Modern equipment. Comfortable working conditions, and an inspiring environment to help you thrive. 24 calendar days of paid leave. Additional days off for national holidays. With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career! Let’s Build the Future Together! WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual.

Location: Istanbul, Turkey We are the creators of a new fintech era! Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey. We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA. The future of Web3 starts with you — join us as a Internal Control Specialist! Requirements Bachelor’s degree in Law, Business Administration, Economics, Finance, or related fields Preferably experienced in finance, banking, fintech, or crypto sectors Knowledge of MASAK regulations (Law No. 5549) and AML/KYC processes Experience in internal control, internal audit, or risk management Strong analytical thinking and problem-solving skills Strong reporting and documentation skills Detail-oriented and disciplined in process tracking Good command of English Proficient in MS Office applications Responsibilities Contribute to the establishment, implementation, and enhancement of the company’s internal control and compliance processes Monitor and ensure compliance with MASAK (Law No. 5549), SPK, and other relevant regulations Evaluate the effectiveness of KYC, KYB, AML, and EDD processes Assess the effectiveness of policies and procedures and ensure proper execution of internal controls across the company Perform internal control testing and audit-like reviews Identify process weaknesses and provide actionable improvement recommendations Support the update and development of internal policies and procedures Participate in risk assessment activities and reporting processes Take an active role in internal audit and independent audit processes Support the preparation of weekly and monthly reports to the Board of Directors Working terms enter your text Master cutting-edge technologies and become an expert in the most innovative industry. Work with the Fintech of the Future: Develop your skills in digital finance and shape the global market. Take Your Professionalism to the Next Level: Gain unique experience and be part of global transformations. Drive Innovations: Influence the industry and contribute to groundbreaking solutions. Join a Strong Team: Collaborate with top experts worldwide and grow alongside the best. Work-Life Balance & Well-being: Our own product. Official employment in Turkey. Annual paid vacations (14 working days). Sick leave compensation. Professional development and career growth. Warm and friendly working environment. With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career! Let’s Build the Future Together! WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual.

Location: Global, EU We are the creators of a new fintech era! Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey. We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA. Requirements Minimum 10 years of relevant experience in corporate strategy, strategic finance, investment, corporate development, management consulting, private equity / venture capital, investment banking or a comparable analytical leadership role. Demonstrated experience developing or maintaining enterprise or group-level strategy and translating complex analysis into clear choices for senior decision-makers. Strong portfolio mindset, with the ability to assess strategic fit, concentration, adjacency, risk, expected value and trade-offs across multiple businesses, products, markets and initiatives. Strong financial and investment analysis skills, including business-case review, valuation logic, unit economics, scenario analysis and sensitivity testing. Proven ability to evaluate new projects, market-entry plans, strategic initiatives and investment theses independently and to challenge assumptions constructively. Excellent research and intelligence capabilities, including the ability to synthesize market, competitor, regulatory, technology and customer signals into decision-relevant implications. Experience preparing executive and Investment Committee / Board-level materials, recommendations and concise decision memos. Prior experience leading and developing a high-performing strategy, research or analytical team, with strong quality-control standards. Experience in financial services, FinTech, digital assets, payments, banking, brokerage, investment or financial infrastructure is strongly preferred. Excellent written and verbal communication, stakeholder management and presentation skills; able to build trust while maintaining independent judgment. High professional integrity, intellectual curiosity, discretion and the confidence to provide an evidence-based challenge to senior stakeholders. Advanced degree or relevant professional qualification is a plus. Responsibilities Group Strategy & Portfolio Stewardship Own and maintain the group strategy process, including the strategic narrative, priorities, key choices, assumptions and periodic refreshes. Maintain a portfolio-wide view of businesses, products, markets, capabilities and strategic initiatives, and identify imbalances, gaps, duplication, concentration risk and adjacency opportunities. Develop evidence-based recommendations on where the group should focus management attention, strategic resources and future investment, while preserving the Investment Committee's decision authority. Ensure that major roadmaps and programs remain coherent with the approved group strategy and portfolio logic. Research, Intelligence & Strategic Insight Set the strategic research agenda based on the group's highest-priority decisions and uncertainties. Build and maintain structured intelligence on markets, competitors, regulation, technology, customer behavior, business models and relevant macro trends. Convert research findings into implications, scenarios, strategic options and concise recommendations rather than stand-alone information reporting. Establish strong standards for source quality, analytical rigor, assumptions, fact checking and institutional knowledge retention. Value Creation Opportunities Continuously identify and prioritize value creation opportunities across the existing portfolio, including growth, cross-business synergies, product / market adjacencies, partnerships, operating-model improvements and other strategic moves. Structure each opportunity into a clear thesis covering expected value, strategic rationale, risks, dependencies, required capabilities, sequencing and success measures. Work with the Portfolio Management Team and Business Owners to convert approved opportunities into roadmaps and executable initiatives without taking over day-to-day execution ownership. Evaluation of New Projects, Markets & Strategic Moves Lead independent strategic review of new project proposals and market plans before they are submitted for approval. Assess strategic fit, market attractiveness, competitive position, economics, risk, execution readiness, alternatives and portfolio implications; test critical assumptions through scenarios and sensitivity analysis. Formulate a clear recommendation - proceed, revise, stage, defer or stop - and define the key conditions or milestones required for success. Partner with the M&A and Deal Team on strategic fit, investment thesis and portfolio impact of potential acquisitions, divestments and other transactions, while the Deal Team retains transaction execution ownership. After-Action Review & Portfolio Learning Establish a systematic after-action review approach for major strategic actions, initiatives and completed deals. Compare actual outcomes with the original strategic thesis, expected economics, risk assumptions, milestones and value-creation plan, and assess the resulting effect on the group portfolio. Capture lessons learned, identify repeatable patterns and feed findings back into strategy, evaluation frameworks and future recommendations. Investment Committee & Executive Decision Support Prepare clear, concise and decision-grade strategic recommendations for Investment Committee and senior leadership consideration. Work with the Board / IC Secretary to ensure strategic materials are complete, internally consistent and framed around the decision required, alternatives, trade-offs and implications. Support interpretation of execution feedback and result reporting from the Portfolio Management Team and Business Owners, focusing on strategic implications and any need to revisit prior assumptions or decisions. Maintain a disciplined distinction between analysis / recommendation, governance decision-making and execution ownership. Team Leadership & Functional Excellence Lead, coach and develop the Strategy and Research Team; allocate work against the highest-value strategic questions and maintain clear accountability for output quality and deadlines. Build repeatable methods, templates and analytical standards for strategy development, market / project evaluation, portfolio review, research and after-action analysis. Create a high-trust culture that values intellectual honesty, constructive challenge, clear writing, collaboration and decision usefulness. Working terms Immerse yourself in Crypto & Web3: Master cutting-edge technologies and become an expert in the most innovative industry. Work with the Fintech of the Future: Develop your skills in digital finance and shape the global market. Take Your Professionalism to the Next Level: Gain unique experience and be part of global transformations. Drive Innovations: Influence the industry and contribute to groundbreaking solutions. Join a Strong Team: Collaborate with top experts worldwide and grow alongside the best. Work-Life Balance & Well-being: Modern equipment. Comfortable working conditions, and an inspiring environment to help you thrive. 24 calendar days of paid leave. Additional days off for national holidays. With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career! Let’s Build the Future Together! WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual.

Location: Global, EU We are the creators of a new fintech era! Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey. We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA. The future of Web3 starts with you: join us as a Senior DevOps! Requirements • 5+ years of experience in Trading Operations, Middle Office, or Trade Support within trading, market-making, crypto, or financial services. • Bachelor's degree in Finance, Economics, Accounting, Business, Mathematics, or a related field, or equivalent relevant professional experience. • Strong understanding of financial markets, the trade lifecycle, settlements, reconciliation, balances, collateral/margin, and operational risk. • Experience working with exchanges, brokers, custodians, and trading counterparties. • Experience building and improving operational controls, procedures, runbooks, and escalation processes. • Experience with incident management, operational breaks, and root-cause analysis. • Experience automating and scaling operational processes. • Strong analytical and problem-solving skills, with the ability to make independent decisions in a live trading environment. • Experience working cross-functionally with Trading, Treasury, Risk and Engineering. • SQL / Python is a plus. Responsibilities • Ensure stable Trading Operations and manage the full operational lifecycle of trading processes. • Manage trade settlement and asset movements across exchanges, brokers, custodians, and counterparties. • Ensure reconciliation of trades, positions, balances, and fund movements, with timely resolution of discrepancies. • Oversee operational inventory, balances, margin/collateral movements, and maintain operational readiness for trading. • Ensure operational onboarding and readiness of new exchanges, brokers, markets, products, and trading flows. • Identify and resolve trade breaks, settlement failures, and other operational exceptions. • Develop and maintain operational controls, procedures, runbooks, and escalation processes. • Manage critical operational incidents and ensure root-cause remediation. • Drive automation of manual processes and improve the scalability and reliability of Trading Operations. • Coordinate closely with Trading, Treasury, Risk, Engineering and external counterparties. • Define and monitor Trading Operations KPIs / SLAs and drive process improvements. Working terms Immerse yourself in Crypto & Web3: Master cutting-edge technologies and become an expert in the most innovative industry. Work with the Fintech of the Future: Develop your skills in digital finance and shape the global market. Take Your Professionalism to the Next Level: Gain unique experience and be part of global transformations. Drive Innovations: Influence the industry and contribute to groundbreaking solutions. Join a Strong Team: Collaborate with top experts worldwide and grow alongside the best. Work-Life Balance & Well-being: Modern equipment. Comfortable working conditions, and an inspiring environment to help you thrive. 24 calendar days of paid leave. Additional days off for national holidays. With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career! Let’s Build the Future Together! WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual.

Location: Cape Town, South Africa Job Description: Mortgage Servicing Assistant (MSA) Location: CBD Cape Town, South Africa (Office-based, on-site) UK-aligned Hours: Mon-Fri (10am-7pm winter / 11am-8pm summer) Reports to: Head of Mortgage Customer Success Department: Customer Success Type: Full-time Company Information OneDome is an award-winning next generation property marketplace (one stop shop housing ecosystem). We are a market disruptor enabling home movers to conduct an end-to-end property transaction via a single platform. The OneDome platform makes transactions faster, more assured and allows customers to have greater control over their transactions. Our goal is to challenge market norms and to reshape the property industry to better reflect the consumer demands of the 21st century. We are growing as a business and as such we are seeking entrepreneurial and collaborative individuals who are simplifiers. We need our people to help us work towards our mission of revolutionising home moving. OneDome achieved Gold for the Best Use of Digital in Property market and won the title of the Most Innovative Company in the 2021 Best Business Awards in the UK. Role Overview We are seeking detail-driven, process-focused individuals to join our Mortgage Servicing Assistant (MSA). The Mortgage Servicing Assistant provides administrative and operational support across the mortgage journey, helping ensure cases are accurately maintained and routine tasks are completed efficiently. The team is responsible for checking and organising customer documents, maintaining accurate case records, carrying out completion checks, obtaining updates from lenders and supporting the wider Mortgage Operations team with other administrative tasks. This role is suited to individuals who thrive in a structured, high-volume, accuracy-focused environment. Key Responsibilities Document Checking and Organisation Relabel and organise documents correctly within internal systems so they are easy to review and locate. Check that the correct documents are present for the case and applicant scenario, including ID, proof of address, income documents, bank statements and any additional supporting evidence. Verify that documents are readable, in date and complete, including checking full statement pages, correct time periods and matching applicant details. Ensure documents are filed in the correct location and under the correct category within internal systems. Flag missing, incorrect, unreadable or out-of-date documents clearly in CRM notes and escalate through the appropriate route. System Accuracy and Case Readiness Keep internal systems accurate and up to date. Maintain clear and accurate case notes so other teams can progress cases without unnecessary delays. Follow agreed checklists and processes to ensure consistency and accuracy. Complete routine administrative tasks to support Mortgage Advisers, Case Managers and the wider Mortgage Operations team. Completion Status Checks Check internal systems and lender portals to confirm whether a mortgage has completed or has been given a confirmed completion date. Contact lenders where required to obtain case or completion updates. Update CRM statuses accurately and leave clear notes when completion information is confirmed. Escalate any issues or discrepancies through the appropriate internal process. Service Standards and Team Support Work to agreed turnaround times and quality standards. Support the wider Mortgage Operations team with administrative and process-driven tasks as required. Manage a high volume of tasks while maintaining a high level of accuracy. Escalate issues in line with agreed processes. We are looking for individuals who: Have experience in administration, operations, document control or a similar role. Have strong attention to detail and a methodical working style. Are comfortable working across different systems and handling high-volume, repetitive tasks. Can follow processes accurately and consistently. Are organised and able to manage their workload effectively. Communicate clearly and professionally, both in writing and over the telephone. Are comfortable contacting lenders and other third parties to obtain factual case updates. Are comfortable working in a fast-paced, quality-focused environment. Are adaptable and willing to support with different administrative tasks as the needs of the team develop. About OneDome OneDome is a UK-based housing and fintech technology platform building an AI-powered platform to simplify life’s biggest financial decisions — from buying a first home to building and pro-tecting long-term wealth. The platform brings together property discovery, mortgage origination, legal and transaction ser-vices, insurance, and financial planning into a single, end-to-end digital experience. OneDome’s flagship HomeBuyer Service reimagines home ownership as a retail-style product, bundling every-thing required to purchase a home into one transparent, fixed-price offering. Beyond home pur-chases, the platform supports customers across the full lifecycle of home ownership and personal finance. OneDome operates at scale, working with a nationwide network of over 500 mortgage brokers and arranging approximately $1.4 billion in mortgage volume per month , positioning the compa-ny among the largest housing and mortgage platforms in the UK. The company is profitable and has been recognised for rapid, capital-efficient growth, including being ranked the 4th fastest-growing fintech and 17th fastest-growing technology company by the Deloitte Fast 50 in 2025, and the 6th fastest-growing tech company by the Sunday Times Tech 100 in 2026. Backed by Channel 4 Ventures and family offices across the UK, Saudi Arabia, the United States, and Australia, OneDome is building the next generation housing and fintech super-platform , re-placing fragmented, manual processes with a modern, data-driven, AI-enabled consumer experi-ence. Salary: R10,000 – R12,000 / month

Location: Shanghai Workplace: Hybrid Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. What your responsibilities will be: - Use the right methods, tools, technical skills and product domain expertise, to respond to questions and issues raised by customers with care, accuracy, patience and empathy across different channels such as email, phone or chat. - Work with Engineering and Product teams where necessary to escalate and resolve issues. - Prioritise and manage cases, documenting troubleshooting activity in a case management system. - Build technical domain expertise for Checkout products and operate as part of a diverse and international team. - Document your knowledge for the team by creating help articles for our internal knowledgebase. - Manage your time effectively as workload and priorities change through the day. - Proactively identify where an issue may require additional help or escalation. - Gain a deep understanding of Checkout’s products and processes by attending training, self-paced learning and practising and investigating things for yourself. - Build technical domain expertise. - Understand and adopt processes and give ideas where these could be improved. - Demonstrate Checkout’s values and be a team player. Qualifications What you will need to be successful (skills and competencies) - Demonstrable experience using technical skills to solve problems for customers in a support, solution engineering or similar role. - Ability to troubleshoot and solve issues using knowledge of internet technologies and technical processes ( SQL, HTML, SDKs, Scripting etc.). - You take pride in the quality of your work. - High emotional intelligence and curiosity. - Brilliant communication. - Flexibility to work on a rota covering some weekend days. - Fast learner, dependable and full of integrity. - Ability to focus in a busy environment. - Brilliant communication skills. - Fluent in Mandarin (Written and Spoken) - Enthusiasm, energy and positivity. Experience you will bring to the role - Education and learning in internet technologies or equivalent. - 2+ years of experience in a technical support role or equivalent. - Payments experience a plus. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

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